I T People Corp jobs - 75 jobs

IT People is a next-generation IT services and workforce solutions firm. Since 1999, we've worked with companies like yours - big and small - to guide, manage and staff all things IT so you can be more focused, strategic and agile in addressing business needs that will accelerate your company's growth. We offer consulting services, managed services and workforce solutions to Fortune 500 corporations, public agencies, and small and mid-sized businesses throughout North America. Our leadership and practice teams are highly experienced in IT and workforce solutions with an average of over 20 years of practical industry experience. TRI-CARE: Dental Shift hours- 8 - 4:30 Training hours - 8- 4:30 TRICARE position - High School Diploma or equivalent is required - Cannot have dual citizenship 1. 1.Review and update Direct Paper Bills, EFT, Recurring and Payroll File for accuracy 2. 2.Review of payment history to reconcile individual billing accounts 3. 3.Review of monthly compare reports to update and reconcile under/overpayments to billing accounts - Using our MetLife and Government systems. This is not the full job description of a Billing Representative, however, these are the aspects of the job we would be looking to train the temps on. Start date will be mid January, after the candidates complete the application for ADPII clearance they will train and work for another team within our department until they are ADPII cleared. We are looking to interview as soon as possible so they can start the process of being ADPII Cleared. Hoping to conduct one day interviews January 4, 2017. Additional Information All your information will be kept confidential according to EEO guidelines.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. **This role requires a presence in the New York office.** **The Role:** This role leads the **Platform Evangelists** within the **Strategic Enablement Team (SET)** , a high-impact group focused on driving platform adoption and customer success through strategic engagements. Reporting to the Director of Outbound Product Management, you will manage a team of Outbound Product Managers who operate in high-touch customer environments, delivering platform narratives, technical expertise, and adoption best practices. You will collaborate closely with Product Management, Sales, Solution Consulting, and Customer Success teams to ensure a unified and effective customer experience. Your leadership will be instrumental in scaling the team's capabilities, deepening our knowledge of Now Assist adoption, and enhancing the quality of customer engagements. **What You Get to Do in This Role:** + Lead and manage a team of seasoned Principal Product Managers responsible for strategic customer interactions, workshops, webinars, and feedback sessions + Drive cross-role training initiatives to equip the team with operational insights and Now Assist advisory knowledge. + Coordinate joint engagement planning with peer organizations to ensure a seamless customer experience from pre-sales to post-GA. + Standardize and oversee the collection and sharing of customer insights to inform product strategy and roadmap. + Develop and maintain shared enablement assets, including adoption toolkits and best practice documentation. **To be successful in this role you'll have:** + 10+ years in product management, customer success, or related experience. + Proven experience managing customer-facing teams in enterprise software or platform environments. + Deep understanding of the Now Platform and ServiceNow solutions, especially Now Assist. + Strong leadership and organizational skills with a track record of scaling teams and driving cross-functional collaboration. + Excellent communication and storytelling abilities, with a focus on strategic messaging and customer impact. + Comfortable operating in a fast-paced, dynamic environment with a "win as a team" mindset. + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. *****This role requires a presence in the New York office.** For positions in this location, we offer a base pay of $187,600 - $328,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical. What you get to do in this role: Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.) Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap Identify the right specialist/ support resources to bring into a deal, at the right time Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 7+ years of sales experience within software OR solutions sales organization Experience establishing trusted relationships with current and prospective clients and other teams Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships Experience achieving sales targets The ability to understand the "bigger picture" and our plans around IT Experience promoting a customer success focus in a "win as a team" environment For positions in this location, we offer a base pay of $124,900 - $206,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. **NOTE: This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered.** **This role will require at min 2 days a week in the office.** The **Demand Planning team** within ServiceNow's **FinOps organization** is an innovative, customer-focused group responsible for capacity demand planning, forecasting, cost measurement, reporting, and analysis for ServiceNow's top-tier infrastructure. We aim to provide industry-leading work experiences for our customers. As an ML/AI engineer on the capacity planning team, you will collaborate with a data-centric group of data scientists, engineers, and capacity planners. Our mission is to scale ServiceNow's global rack, server, and data center capacity as and when required. The team plays a critical role in managing and forecasting customer demand while overseeing capacity planning and analytics for ServiceNow's global infrastructure. This includes adjusting forecasting models to incorporate hybrid cloud strategies and fine-tuning them to adapt to new, multi-dimensional metrics-ensuring that ServiceNow's global rack, server, and data center capacity is efficiently scaled as business needs evolve. Additionally, you will be instrumental in building and refining capacity forecasting models that utilize AI and Machine Learning (ML) techniques, as well as designing analytics tools to predict resource demand across diverse infrastructure environments. This includes proactively identifying capacity-related issues, leading experiments to determine scaling and utilization parameters for different service tiers, and incorporating multi-dimensional metrics into the models. The role requires close collaboration with hardware, capacity, infrastructure, platform engineering, and cloud analytics teams to develop comprehensive capacity roadmaps and deliver actionable insights for a variety of cloud capacity engineering initiatives, with a strong emphasis on supporting both traditional and hybrid cloud strategies. **What you get to do in this role:** + Design, implement, and deploy AI/ML-driven capacity forecasting models for long-range demand and supply planning. + Convert demand forecasts into actionable server and rack requirements. + Enhance forecasting accuracy by incorporating multi-dimensional metrics and hybrid cloud strategies. + Run forecast scenarios to optimize scaling and utilization across service tiers. + Collaborate with hardware, infrastructure, and cloud analytics teams to develop capacity roadmaps. + Track and report forecast variability, presenting insights to leadership. + Apply advanced techniques (ARIMA, RNN, LSTM, NOW AI) to improve predictive models. + Build analytics tools to identify bottlenecks and proactively address capacity issues. **To be successful in this role you have:** + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + 12 years of related experience with a Bachelor's degree; or 8 years and a Master's degree; or a PhD with 5 years experience in Computer Science, Data Analytics or related field; or equivalent experience. + **Technical Expertise:** + Programming: Python, Java; strong OOP and algorithmic skills. + AI/ML: Time series modeling, regression, Bayesian forecasting, econometrics. + Tools: TensorFlow, PyTorch, Spark, Hive-Hadoop, Big Data frameworks. + Data Visualization: Python, Tableau, Excel, Lightdash, BI tools + Experience in developing new products that utilize challenging high-performance algorithms. + Expertise in coding efficient, object-oriented, modularized, and high-quality software. + Expertise in core AI/ML techniques and algorithms. + Understanding of unit testing, profiling, and code tuning. + **Additional Skills:** ServiceNow platform architecture (CMDB, instance topology), unit testing, profiling, and code optimization. + Strong communication and cross-functional collaboration skills. GCS-23 For positions in this location, we offer a base pay of $197,800 - $346,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. The CRM Account Executive will oversee market success of ServiceNow's CRM and Customer Workflows products in 2 strategic Telecommunications and Media customers HQ in NY and Philadelphia. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information. **What you get to do in this role: ** The CRM Account Executive supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity. + Support territory strategy and planning to improve vertical agreement, account use case targeting and execution + Provide input to AE during the account planning process based on territory strategy and recommendation + Ensure recommendation to territory strategy and account planning is aligned with Now Value principles + Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners. + Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model + Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle + Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes + Champion diversity and belonging to contribute to an open and inclusive environment **To be successful in this role you have:** + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + 7+ years knowledge on return on investment of specialty solutions area to lead solution win + Experience as an AE, or in alternative sales/ customer service role + Understanding of business sales processes + Travel required: 30-50% For positions in this location, we offer a base pay of $137,000 - $190,050, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description As a Program Manager for ServiceNow, supporting our CRM business and its senior leaders by program managing and help operationalize high impact GTM strategies that drive growth and improvements in the business. You will be expected to drive analysis and work closely with cross-functional leaders throughout the company with minimal supervision. Strategic projects can vary from short-term risk investigations to long-term analysis focused on evaluating areas such as adjacent market opportunities, formulating strategic priorities and operational plans, conducting market and customer research to drive new opportunities for growth, uncovering customer and competitive insights, and driving business initiatives (example include Q+1/2/3 pipeline risks, Downsell risk mitigation, portfolio analysis, and other growth initiatives). Typical projects require the ability to work in cross-functional teams comprising of leaders from business units and functional groups. You will also partner with the leadership team to drive business cadence, measure and track critical initiatives, and assist in the preparation of content for Executive discussions. In this role, you will work on highly complex problems, gain insight into the strategic and operational issues which are forefront in the minds of the leadership team, have exposure to senior-level decision making, and establish relationships with people across the entire company. As such, we are looking for a Senior Manager who is an effective influencer, knowledgeable about the business, who can rapidly demonstrate impact and value to the organization. A candidate must excel in all areas of program management and execution including project management, business analysis, problem-solving, cross-functional team management, executive communication, consensus building, and people development. A successful Program Manager will be able to function well in a high-growth, fast-paced environment and will be comfortable with ambiguous situations. A combination of prior experience in program/change management and technology market experience is a must. Responsibilities Work on key strategic projects for ServiceNow; work cross-functionally to structure problems, and drive solutions and actionable recommendations and results through a rigorous, data-driven process Help drive the operational cadence of various businesses and functions to drive the definition, measurement, and tracking of key strategic and operational initiatives Developing project scopes and objectives, involving all relevant stakeholders Coordinate internal resources and third parties/vendors for the flawless execution of the project. Ensure that assigned projects are delivered on-time, within the scope, and within budget Manage the relationship with all stakeholders, third parties/vendors Measure project performance using appropriate systems, tools, and techniques. Create and maintain comprehensive project documentation Perform risk management to minimize project risks Provide regular updates on the project to senior management stakeholders. Support senior executives in developing key presentations for internal and external audiences Qualifications Core Skills Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry 5+ years total work experience with a top-tier management consulting firm, or senior program manager role at an enterprise software/technology company In addition to the above, preferred candidates will have Sales Strategy, Operations, or Execution experience in the enterprise software/technology industry Experience working on large strategic initiatives from framing the problem, conducting research/analysis, building business and operational plans, and driving execution through to success; ability to multitask Strong communicator, able to convey complex ideas in a clear, concise manner both verbally and in writing; comfort in business and technical discussions Effective at building relationships, collaborating, and influencing others; experience working with senior executives across various geographies and functions Strong people development and influencing skills; able to build and drive extended and virtual teams Strong team player who is also an independent thinker Strong analytical and financial skills to work on complex business issues with minimum supervision Self-starter who enjoys working in a fast-paced, collaborative, and innovative high-growth environment Software industry domain expertise and the ability to understand complex technology problems is a plus AI Native Mindset Daily user of AI tools like ChatGPT, Claude, and Perplexity Always looking for smarter ways to work For positions in this location, we offer a base pay of $114,300 - $188,600, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description As a member of our Solution Consulting team, you will have a major impact on our future success by supporting Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. What you get to do in this role: The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory. Support product sales as a technical and domain expert of a client-facing sales team Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues Provide feedback to product management about product enhancements that can address customer needs and provide additional value Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team Stay current on competitive analysis and market differentiation Support marketing events including executive briefings, conferences, user groups, and trade shows Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 7+ years of pre-sales solution consulting or sales engineering experience Proficiency with the ServiceNow platform or technical expertise with cloud software solutions Experience working collaboratively with product management, product marketing, partners, and professional services Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence Travel, as necessary FD21 For positions in this location, we offer a base pay of $146,625 - $241,950, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: * What you get to do in this role: * Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.) * Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users. * Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs * Contribute to the design and implementation of new products and features while also enhancing the existing product suite * Be a mentor for colleagues and help promote knowledge-sharing Qualifications To be successful in this role you have: * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry * Experience in using AI Productivity tools such as Cursor, Windsurf, etc. is a plus or nice to have * 6+ years of experience with Java, JavaScript or a similar OO language * Experience working with Large Language Models, Prompt Engineering and RAG is a plus * Passion for JavaScript and the Web as a platform, reusability, and componentization * Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations * Experience with any of the modern UI frameworks like Angular, React, TypeScript or Vue * Analytical and design skills * Ability to manage projects with material technical risk at a team level FD21 For positions in this location, we offer a base pay of $163,600 - $286,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. **What you get to do in this role:** The Director, Solution Consulting will ensure that they have an effective, motivated team of highly skilled resources to support innovation cycles within the Partner ecosystem to facilitate both vertical and horizontal value-based solutions. + Responsible for leading a team of pre-sales solution architects delivering business strategy and thought leadership for ServiceNow and our ecosystem driving cross-industry development and go-to-market strategies for innovative solutions with our partners + Develop team members according to the demands of the business and according to their individual professional goals + Develop and maintain a recruiting pipeline of potential candidates to meet future business demands + Assign resources to joint solution development opportunities, and consistently evaluate progress against goals + Assign resources as required to marketing and other efforts to support demand generation + Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback + Ensure proper alignment of resources and effective utilization of skill sets within the assigned region + Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting, commissions etc. **To be successful in this role you have:** + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + 7+ years experience in building or leading pre-sales or professional services organizations - partner aligned organizations are preferred + 7+ years experience of standard approaches to coaching, mentoring and managing a team of senior level professionals + Ability to collaborate and interact at multiple levels (Enterprise Architects, Technical Architects, Offering Managers, Directors, VP's, and CXO's) + Ability to motivate and inspire a growing team of leading Solutions Architects + Strong internal matrix leadership and relationship building abilities with cross functional counterparts + Ability to prioritize resources and broker internal compromise to achieve the best outcomes for our corporation across competing internal priorities + Able to articulate and logically communicate concepts with technical and non-technical audiences + Experienced with project problem diagnosis, solution development, client communications, facilitation of decision making, documentation, managing expectations and team leadership + Experience of working with Service Providers, Outsourcers and Global System Integrators + Proven ability to bridge the Strategic "what" of market outcomes, to the technology "How" of ServiceNow's approach, in the context of compelling financial "why" of improved margins, agility, and growth through the NOW Platform's unprecedented ability to transform the go-to-market of the partner ecosystem + Marshall teams on large partner transformation opportunities to swarm the most promising monetization waves and accelerate the outcomes of our partners, and through their actions, our market penetration + Ability to manage change and ambiguity with an action-orientation/drive - must thrive in a dynamic environment For positions in this location, we offer a base pay of $194,100 - $320,250, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Team Bio: ServiceNow's Applied AI Forward Deployed Engineering (FDE) team is where bold ideas meet transformative action. We partner with our most strategic customers to shape the future of enterprise AI. Together, we identify high-value opportunities, accelerate business outcomes, and build reusable AI-native solutions that advance the Now AI Platform. Our mission: We partner deeply with our customers to build intelligent, scalable AI solutions that solve their most mission-critical challenges. By embedding in real-world complexity, we deliver fast, iterate with purpose, and transform every success into reusable patterns that accelerate transformation across the Now Platform and the broader enterprise. Why This Role Matters: Enterprises are raising the bar. AI initiatives must deliver business value-not just promise potential. That means taking cutting-edge LLM capabilities and turning them into resilient, secure, and scalable software. As a Forward Deployed Solution Engineer (FDSE), you act as the CTO of the build-owning everything from backend services to LLM pipelines and front-end integrations. You partner with customers in the field to design, implement, and deliver solution-ready builds in agile sprints. Your software becomes the reference implementation for scalable GenAI in the enterprise. You codify patterns, shape internal tooling, and accelerate innovation-delivering systems that are battle-tested in production and scalable across industries. Who You Are: You are a systems-minded, AI-native engineer who ships real software. You own the full stack-and are equally motivated by elegant APIs, intuitive UIs, and scalable orchestration pipelines. You think like a product-minded CTO, balancing creativity with pragmatism to deliver impact. You embed deeply with customer teams, diagnose root problems, and architect AI-powered workflows that run at scale. You don't just debug code-you debug systems, context, and customer pain points. You will: * Build solution-ready LLM-enabled applications that span backend logic, data orchestration, and front-end UI * Operate in the field, working side-by-side with customers to adapt, deploy, and iterate in live environments * Codify reusable assets-libraries, prompts, scaffolds-to accelerate future engagements * Shape developer experience by sharing feedback with platform and product teams What You'll Do: * Deliver Production - ready solution in agile end-to-end sprints * Engineer with versatility: APIs, orchestration pipelines, vector DBs, LLM frameworks, UI components * Operate with agility: integrate with legacy systems, navigate ambiguity, ship safely at speed * Codify patterns: build scaffolds, SDKs, and documentation to scale success across customers * Influence platform: inform product strategy through field-tested insights and extensible code What Success Looks Like: * Production-grade delivery: Your solution builds consistently convert to scaled deployments in production environments * Reusable impact: You author libraries, prompts, and scaffolds that power multiple deployments and projects * Platform influence: Your work shapes internal tooling and is integrated into platform roadmap and primitives * Velocity and precision: You move fast without breaking things-shaping resilient, secure systems in high-stakes contexts * Engineering leadership: You are trusted by architects, PMs, and customer teams to lead implementation from zero to one Qualifications What You Bring: * Experience: In leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry * Relevant Experience: 8+ years of software engineering, including 2+ years building systems in customer-facing or embedded roles * System architecture: Proven ability to design and implement AI-native software in production environments * Engineering depth: Strength in backend (Python, Node.js, Java), frontend (React, Angular), APIs (REST/GraphQL) * LLM tooling: Familiarity with LangChain, Semantic Kernel, prompt chaining, vector search, and context management * Performance & observability: Skilled in debugging distributed systems, tuning for latency, and implementing monitoring * Platform mindset: Can contribute to shared SDKs and tools, raising engineering velocity for the whole org * Product sensibility: Prioritize for user value, MVP iteration, and long-term scale * DevOps fluency: Experience deploying in AWS, Azure, or GCP with CI/CD, containers, and infra-as-code * Field readiness: Able to travel up to 30% to embed onsite and deliver where it matters Preferred Qualifications: * Experience integrating AI into SaaS platforms like ServiceNow or Salesforce * Track record of production deployments in secure, regulated enterprise environments * Contributions to dev experience tooling, frameworks, or reusable AI scaffolds Join us at the frontier of enterprise AI-where your code powers AI transformation, your systems go live in the real world, and your ideas shape how the future scales. For positions in this location, we offer a base pay of $173,100 - $303,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description We are seeking a solution-oriented, results-driven Director of Employer Partners and Engagement to join our RiseUp with ServiceNow team. In this role, you will champion an AI-first approach in talent engagement and strategic workforce advancement initiatives, focused on creating employment opportunities for RiseUp job-ready talent. You will engage with ServiceNow customers and partners - and our respective sales and partner teams -- to promote hiring from our talent pool. Additionally, you are responsible for building and executing a strategy that delivers efficient recruitment, trust, and collaboration with cross-functional partners (Sales, Talent Acquisition, Partner Ecosystem), optimizes talent matching among these partners, and serves as a thought leader in workforce innovation through data-driven methods. Success means placements - getting our RiseUp alumni into jobs. To do this effectively, you'll need to: Work alongside our sales organization to identify hiring opportunities at customer and partner accounts. You should be comfortable in sales conversations and know how to position RiseUp talent as a solution to workforce challenges. Understand the ServiceNow talent landscape. You need to know what roles exist (developers, administrators, consultants, etc.), what skills they require, and how our graduates fit into these organizations. Build effective relationships with hiring decision-makers at C-level and senior leadership, understanding their business priorities and how talent strategy connects to them. Create an annual partnership plan that drives measurable hiring outcomes, using data on hiring trends and employer needs to focus your efforts where they'll have the most impact. Collaborate with internal stakeholders to understand what employers need and feed that intelligence back into program operations. Responsibilities: Drive employer partnerships that result in job placements. Work with Sales and Partner teams to identify ServiceNow customers and partners who need talent, position RiseUp in their conversations, and build relationships with hiring decision-makers. Understand their business challenges and hiring needs, match them with qualified graduates, and create recruitment pathways including employer-led cohorts that pipeline trained talent directly to jobs. Develop and execute a data-driven employer partnership strategy. Research what ServiceNow roles are in demand (by geography, skill set, and organization type), understand the challenges employers face in filling them, and use this analysis to build an annual plan - flexible to evolving market needs - with measurable placement goals focused on high-impact opportunities. Provide labor market intelligence to inform program decisions. Analyze regional hiring demand and workforce trends to recommend where RiseUp should prioritize training investments, ensuring we're building talent pipelines in locations where both job opportunities and underserved communities align. This includes becoming an expert in the full ServiceNow Training catalog and product portfolio in order to provide recommendations for new or expanded trainings based on employer requirements. Build effective relationships with key stakeholders including hiring managers, HR leaders, and C-level executives to understand their talent acquisition challenges and position RiseUp as a solution. Serve as the bridge between employers and the RiseUp program. Share employer feedback with program leadership to inform curriculum and training priorities, ensuring our graduates have the skills the market demands. Effective collaboration and solutions-driven partnership with the RiseUp Program Operations is a must. Track and report on partnership outcomes, including placement rates, employer satisfaction, time-to-hire metrics, and the health of your employer pipeline. Market the value of RiseUp talent to customers and partners through targeted engagement, events, and materials that demonstrate the quality and readiness of our graduates. Lead and develop a high-performing team. Oversee a team who executes the employer partnership strategy with adaptability and a solutions-oriented mindset, delivering measurable placement outcomes. Serve as a trusted, key liaison between your team and GWIC Leadership, connecting the dots between employer partnership work and broader Global People and GWIC priorities and strategies. Qualifications Bachelor's degree in Business Administration, Technology, Human Resources, or related field preferred. 15+ years in Consulting, Sales Enablement, Strategy, Go-to-Market, Talent Acquisition, HR, or related fields. Experience in the ServiceNow ecosystem strongly preferred. Experience building partnerships across multiple stakeholder groups: C-level executives and HR leaders at employer organizations, internal Sales and Partner teams, and hiring managers. Strong understanding of ServiceNow roles and career pathways, with ability to position talent solutions effectively in customer conversations. Strong analytical skills with experience using workforce data, hiring trends, and labor market intelligence to drive strategy and decision-making. Experience managing and developing teams, with ability to coach others through ambiguity and build high-performing, solutions-oriented cultures. Growth mindset with openness to feedback and continuous learning. Exceptional organizational, time management, and problem-solving skills, with ability to seamlessly manage multiple projects and priorities simultaneously that solve employer challenges and deliver effective talent solutions. Excellent communication skills including presentations, written materials, and executive-level engagement. Familiarity with talent acquisition strategies and best practices. Passion for workforce innovation where everybody has access to opportunity. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description We are seeking a dynamic and experienced technical presales professional specializing in data platform and integration. As a Sr Data Platform Solution Consultant, you will play a critical role within our presales team, driving innovative solutions primarily around ServiceNow's data platform, that enable next-level business impact via NowAssist and Agentic AI capabilities. Leveraging your deep understanding in the data domain, you will build compelling solutions, demonstrations, and proof-of-concepts to showcase the transformative value of the ServiceNow platform to our customers. Responsibilities: Data Solution Evangelism: Serve as a key technical advisor and advocate for ServiceNow's data products spanning database, data catalog, governance and integrated data solutions to business and technical stakeholders. Customer Engagement: Lead technical discovery sessions, thoroughly understand complex data challenges and requirements, and translate them into effective ServiceNow-based solutions. Data Architecture Design: Develop robust and innovative architectures that leverage the full potential of ServiceNow's data platform to support data ingestion, transformation, integration, analytics, and actionable insights aligned with customer objectives. Collaboration and Leadership: Closely collaborate with sales, product, engineering, and delivery teams to ensure comprehensive solution alignment and successful project execution. Sales Strategy: Support the presales lifecycle from opportunity qualification through close, effectively driving sales targets with tailored data integration-focused solutions. Continuous Learning: Maintain deep technical expertise on ServiceNow's data portfolio including Workflow Data Fabric, RaptorDB, NowAssist, Agentic AI, and stay informed of industry trends and emerging technologies in data engineering. Qualifications To succeed in this role, you should possess: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 7+ years of experience in technical presales, solution architecture, or consulting roles, with a demonstrated track record in enterprise-scale data integration and analytics solutions. Strong technical background in data engineering, including hands-on experience with data ingestion tools, ETL processes, data modeling, relational databases, and analytics platforms. Deep familiarity with integration technologies, including REST APIs, SOAP, JSON, JDBC, data pipelines, streaming data platforms, and middleware technologies. Working knowledge of software development practices and proficiency in programming languages and technologies such as JavaScript, AngularJS, ReactJS, HTML5, CSS, SQL, Python, or equivalent. Experience with ServiceNow platform certifications (CSA, CAD) is strongly preferred. Exposure to additional technologies such as Generative AI, Process Mining, data governance practices is a plus. Exceptional stakeholder management skills, capable of engaging diverse personas ranging from technical teams to executive-level decision-makers. Consultative mindset with a focus on identifying and driving process improvement and operational efficiency. Outstanding communication, storytelling, and presentation skills to articulate complex technical solutions clearly and persuasively. Join us in shaping digital transformation through data-driven innovation and delivering impactful solutions with the power of ServiceNow. Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate! For positions in this location, we offer a base pay of $165,825 - $273,675, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Customer Advisory * Engage executives to determine and manage custom industry-aligned digital transformation advisory engagements at select customers, applying ServiceNow methodologies * Lead discovery workshops with prospective and existing customer leadership and their teams to understand goals and challenges * Document and present insights and recommended solutions to meet customer goals * Create high-quality deliverables that communicate strategic agreement, present multi-year roadmaps and document the full business case to justify action * Communicate and advise in 1:1 and 1: many environments Sales and Customer Success Advisory * Work with sales and customer success to help determine account plans and sales strategy for accounts in the region. * Provide expertise to help assess and prioritize accounts and strategies * Provide full lifecycle business outcome and value realization advice Thought leadership * Identify and lead to the creation of new IP (best practices, white papers, workshops, etc.) * Improve current methods and frameworks * Work with and enable the ServiceNow teams on a business consulting approach to sales Qualifications * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * 10+ years of relevant experience as a Management consultant with exposure to cloud technologies or a customer-facing strategy manager with a technology vendor * Executive / leadership experience working on digital transformation projects or enterprise software deployments preferred * Experience in a major industry (such as FSI, Telco, Manufacturing, Retail, etc.) is preferred * Experience developing C-Level relationships with an ability to simplify and communicate complex topics to an audience * Experience with public speaking, meeting facilitation and white boarding * Deep customer connects in regions * High level of executive presence with a humble demeanor * Analytical and financial experience * Enjoyment working in a collaborative environment * Ability to travel up to 25% of the time FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Sr Account Executive will oversee market success of ServiceNow's CRM products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information. What you get to do in this role: The Account Executive supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity. Support territory strategy and planning to improve vertical agreement, account use case targeting and execution Provide input to AE during the account planning process based on territory strategy and recommendation Ensure recommendation to territory strategy and account planning is aligned with Now Value principles Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners. Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes Champion diversity and belonging to contribute to an open and inclusive environment For positions in this location, we offer a base pay of $123,050 - 186,050, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 7+ years knowledge on return on investment of specialty solutions area to lead solution win Experience as an AE, or in alternative sales/ customer service role Understanding of business sales processes Travel required: 30-50% Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description We're seeking an exceptional Technical Program Manager to serve as a strategic partner within our Outbound Product Management (OPM) function. This is not your typical program management role - you'll be the right hand to OPM leadership, driving high-visibility initiatives that bridge product strategy and go-to-market execution. If you have a consulting background, thrive in ambiguity, and excel at translating product value into market impact, this role offers a unique opportunity to shape how ServiceNow brings products to market. What You'll Do As Technical Program Manager in Outbound Product Management, you'll operate at the intersection of product, sales, and customer success: * Strategic Executive Support - Partner directly with OPM leadership to drive critical initiatives, creating executive-ready presentations and communications that inform product and go-to-market decisions * Data-Driven Insights - Pull, analyze, and visualize data using Tableau, PowerBI, and other analytics tools to surface insights on product performance, market trends, and adoption metrics * Cross-Organizational Leadership - Lead large-scale, cross-functional programs spanning product, sales, marketing, and customer success teams, managing dependencies and driving alignment across the organization * Market and Prospecting Strategy - Create targeted prospecting lists, identify strategic customer opportunities, and support go-to-market planning that accelerates product adoption * Adoption Programs - Collaborate with peers across sales enablement, product marketing, and customer success to design and implement product adoption programs that drive customer value and revenue growth * Navigate Ambiguity - Identify problems others have missed, make reasoned decisions with imperfect information, and proactively chart the best path forward on complex, high-priority product initiatives * Champion Innovation - Promote design thinking and modern methodologies, acting as a change ambassador for scalable go-to-market solutions across the organization * Present to Leadership - Deliver confident, polished presentations to senior leadership, articulating product strategy, business cases, and program outcomes Qualifications Preferred Qualifications: * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * MBA from a top-tier business school with 3+ years of experience at a leading management consulting firm (McKinsey, BCG, Bain, or similar strategy consulting background strongly preferred) * 8+ years total of combined consulting and program/product management experience at mid-to-large organizations * Advanced analytical skills with hands-on experience using data visualization and analytics tools (Tableau, PowerBI, Excel/advanced modeling) * Exceptional presentation skills - proven ability to create executive-level PowerPoint decks and present confidently to senior leadership audiences * Proven track record leading or significantly contributing to large, cross-functional initiatives with successful outcomes * Strategic thinking combined with tactical execution - you see the big picture while managing the details * Strong communication skills with the ability to influence stakeholders at all levels through candor, empathy, and data-driven insights * Experience managing complex, ambiguous projects involving multiple teams, dependencies, and competing priorities Preferred: * Experience in leveraging or critically evaluating AI integration in work processes, decision-making, or problem-solving * Background in product management, product marketing, or go-to-market strategy within B2B technology companies * Understanding of enterprise software sales cycles and customer adoption journeys * Demonstrated ability to build relationships and drive outcomes across organizational boundaries * Experience with product adoption and change management programs at scale * Familiarity with CRM systems, sales enablement tools, and product analytics platforms For positions in this location, we offer a base pay of $166,500 - $291,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical. What you get to do in this role: * Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales * Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.) * Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap * Identify the right specialist/ support resources to bring into a deal, at the right time Qualifications To be successful in this role you have: * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * 7+ years of sales experience within software OR solutions sales organization * Experience establishing trusted relationships with current and prospective clients and other teams * Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships * Experience achieving sales targets * The ability to understand the "bigger picture" and our plans around IT * Experience promoting a customer success focus in a "win as a team" environment For positions in this location, we offer a base pay of $124,900 - $206,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description NOTE: This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered. This role will require at min 2 days a week in the office. The Demand Planning team within ServiceNow's FinOps organization is an innovative, customer-focused group responsible for capacity demand planning, forecasting, cost measurement, reporting, and analysis for ServiceNow's top-tier infrastructure. We aim to provide industry-leading work experiences for our customers. As an ML/AI engineer on the capacity planning team, you will collaborate with a data-centric group of data scientists, engineers, and capacity planners. Our mission is to scale ServiceNow's global rack, server, and data center capacity as and when required. The team plays a critical role in managing and forecasting customer demand while overseeing capacity planning and analytics for ServiceNow's global infrastructure. This includes adjusting forecasting models to incorporate hybrid cloud strategies and fine-tuning them to adapt to new, multi-dimensional metrics-ensuring that ServiceNow's global rack, server, and data center capacity is efficiently scaled as business needs evolve. Additionally, you will be instrumental in building and refining capacity forecasting models that utilize AI and Machine Learning (ML) techniques, as well as designing analytics tools to predict resource demand across diverse infrastructure environments. This includes proactively identifying capacity-related issues, leading experiments to determine scaling and utilization parameters for different service tiers, and incorporating multi-dimensional metrics into the models. The role requires close collaboration with hardware, capacity, infrastructure, platform engineering, and cloud analytics teams to develop comprehensive capacity roadmaps and deliver actionable insights for a variety of cloud capacity engineering initiatives, with a strong emphasis on supporting both traditional and hybrid cloud strategies. What you get to do in this role: * Design, implement, and deploy AI/ML-driven capacity forecasting models for long-range demand and supply planning. * Convert demand forecasts into actionable server and rack requirements. * Enhance forecasting accuracy by incorporating multi-dimensional metrics and hybrid cloud strategies. * Run forecast scenarios to optimize scaling and utilization across service tiers. * Collaborate with hardware, infrastructure, and cloud analytics teams to develop capacity roadmaps. * Track and report forecast variability, presenting insights to leadership. * Apply advanced techniques (ARIMA, RNN, LSTM, NOW AI) to improve predictive models. * Build analytics tools to identify bottlenecks and proactively address capacity issues. Qualifications To be successful in this role you have: * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * 12 years of related experience with a Bachelor's degree; or 8 years and a Master's degree; or a PhD with 5 years experience in Computer Science, Data Analytics or related field; or equivalent experience. * Technical Expertise: * Programming: Python, Java; strong OOP and algorithmic skills. * AI/ML: Time series modeling, regression, Bayesian forecasting, econometrics. * Tools: TensorFlow, PyTorch, Spark, Hive-Hadoop, Big Data frameworks. * Data Visualization: Python, Tableau, Excel, Lightdash, BI tools * Experience in developing new products that utilize challenging high-performance algorithms. * Expertise in coding efficient, object-oriented, modularized, and high-quality software. * Expertise in core AI/ML techniques and algorithms. * Understanding of unit testing, profiling, and code tuning. * Additional Skills: ServiceNow platform architecture (CMDB, instance topology), unit testing, profiling, and code optimization. * Strong communication and cross-functional collaboration skills. GCS-23 For positions in this location, we offer a base pay of $197,800 - $346,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. ServiceNow, a leader in Insurance solutions, is seeking an Advisory Solution Consultant (Core) to focus on Enterprise Insurance customers. This critical role involves providing consultative, pre-sales support to our customers. What you get to do in this role: As a Solution Consultant, you'll be a trusted technical advisor, creating and delivering tailored solutions to our valued Enterprise Insurance customers. It's an exciting opportunity to help meet our quarterly and annual sales goals together in your territory. In this role, you will get to: 1. Identify, qualify, and move opportunities through the various stages of the sales cycle and deliver impactful solutions to our customers 2. Demonstrate the technical and business value of ServiceNow solutions to clients. 3. Work in a matrixed environment and leverage these resources effectively to provide solutions to our customers. 4. Leverage your knowledge of the Insurance Industry and demonstrate how the ServiceNow platform aligns to help our customers solve their most complex business problems. This role requires a strategic approach to planning and executing against planned objectives while representing the entire portfolio of ServiceNow products. A successful candidate will be able to work in a matrixed environment, building relationships within IT and across various lines of business, focusing on delivering measurable results and driving the growth of ServiceNow's portfolio of solutions. To be successful in this role, you have: · 7+ years of pre-sales solution consulting or sales engineering experience · Demonstrated Financial Services Experience, preferably in Insurance experience · Proficiency with the ServiceNow platform or technical expertise with cloud software solutions · Experience working collaboratively with product management, product marketing, partners, and professional services · Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence · Travel, as necessary FD21 _Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!_ For positions in this location, we offer a base pay of $131,925 to $217,725, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here (************************************************************************************************************************************* . **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. **Team Bio:** **ServiceNow's Applied AI Forward Deployed Engineering (FDE)** team is where bold ideas meet transformative action. We partner with our most strategic customers to shape the future of enterprise AI. Together, we identify high-value opportunities, accelerate business outcomes, and build reusable AI-native solutions that advance the Now AI Platform. **Our mission:** We partner deeply with our customers to build intelligent, scalable AI solutions that solve their most mission-critical challenges. By embedding in real-world complexity, we deliver fast, iterate with purpose, and transform every success into reusable patterns that accelerate transformation across the Now Platform and the broader enterprise. **Why This Role Matters:** Enterprises are raising the bar. AI initiatives must deliver business value-not just promise potential. That means taking cutting-edge LLM capabilities and turning them into resilient, secure, and scalable software. As a **Forward Deployed Solution Engineer (FDSE)** , you act as the CTO of the build-owning everything from backend services to LLM pipelines and front-end integrations. You partner with customers in the field to design, implement, and deliver solution-ready builds in agile sprints. Your software becomes the reference implementation for scalable GenAI in the enterprise. You codify patterns, shape internal tooling, and accelerate innovation-delivering systems that are battle-tested in production and scalable across industries. **Who You Are:** You are a systems-minded, AI-native engineer who ships real software. You own the full stack-and are equally motivated by elegant APIs, intuitive UIs, and scalable orchestration pipelines. You think like a product-minded CTO, balancing creativity with pragmatism to deliver impact. You embed deeply with customer teams, diagnose root problems, and architect AI-powered workflows that run at scale. You don't just debug code-you debug systems, context, and customer pain points. **You will:** + Build solution-ready LLM-enabled applications that span backend logic, data orchestration, and front-end UI + Operate in the field, working side-by-side with customers to adapt, deploy, and iterate in live environments + Codify reusable assets-libraries, prompts, scaffolds-to accelerate future engagements + Shape developer experience by sharing feedback with platform and product teams **What You'll Do:** + **Deliver Production -** readysolution in agile end-to-end sprints + **Engineer with versatility:** APIs, orchestration pipelines, vector DBs, LLM frameworks, UI components + **Operate with agility:** integrate with legacy systems, navigate ambiguity, ship safely at speed + **Codify patterns:** build scaffolds, SDKs, and documentation to scale success across customers + **Influence platform:** inform product strategy through field-tested insights and extensible code **What Success Looks Like:** + **Production-grade delivery:** Your solution builds consistently convert to scaled deployments in production environments + **Reusable impact:** You author libraries, prompts, and scaffolds that power multiple deployments and projects + **Platform influence:** Your work shapes internal tooling and is integrated into platform roadmap and primitives + **Velocity and precision:** You move fast without breaking things-shaping resilient, secure systems in high-stakes contexts + **Engineering leadership:** You are trusted by architects, PMs, and customer teams to lead implementation from zero to one **What You Bring:** + **Experience:** In leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry + **Relevant Experience:** 8+ years of software engineering, including 2+ years building systems in customer-facing or embedded roles + **System architecture:** Proven ability to design and implement AI-native software in production environments + **Engineering depth:** Strength in backend (Python, Node.js, Java), frontend (React, Angular), APIs (REST/GraphQL) + **LLM tooling:** Familiarity with LangChain, Semantic Kernel, prompt chaining, vector search, and context management + **Performance & observability:** Skilled in debugging distributed systems, tuning for latency, and implementing monitoring + **Platform mindset:** Can contribute to shared SDKs and tools, raising engineering velocity for the whole org + **Product sensibility:** Prioritize for user value, MVP iteration, and long-term scale + **DevOps fluency:** Experience deploying in AWS, Azure, or GCP with CI/CD, containers, and infra-as-code + **Field readiness:** Able to travel up to 30% to embed onsite and deliver where it matters **Preferred Qualifications:** + Experience integrating AI into SaaS platforms like ServiceNow or Salesforce + Track record of production deployments in secure, regulated enterprise environments + Contributions to dev experience tooling, frameworks, or reusable AI scaffolds **Join us at the frontier of enterprise AI-where your code powers AI transformation, your systems go live in the real world, and your ideas shape how the future scales.** For positions in this location, we offer a base pay of $173,100 - $303,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.