CG Tech Services is a Seattle-based Managed Services Provider and IT consulting firm focused on businesses and not-for-profits of 5-500 employees. We're looking for humble, motivated, and emotionally intelligent people to join our team.
Because we're growing, we're looking for an experienced Remote Assistant Technical Services Delivery Manager to help lead our team of technicians at CG Tech Services. You must be able to work in a fast‑paced environment and demonstrate extraordinary attention to detail.
About the role:
The Assistant Technical Services Delivery Manager, a fully remote role, will serve as the key liaison between our technical team and the Technical Services Delivery Manager, ensuring smooth communication and efficient resolution of technical queries and escalations. This role combines leadership with hands‑on technical expertise, requiring the ability to step in at Level 2 or Level 3 support when needed. You will actively monitor and manage our PSA system, oversee ticket flow across service boards, and ensure timely responses to client needs. In addition, you'll contribute to project work, helping deliver system upgrades, migrations, and other technical initiatives.
This is a full‑time position of 40‑50 hours a week. The majority of your hours worked would be during our Seattle business hours, Mon - Fri, from 8 AM to 6 PM PST in order to better collaborate with our team and our clients. Work after hours may be required for emergencies, projects, and maintenance activities.
This is an awesome opportunity for someone who:
Loves a faster‑paced, no‑drama environment where office politics, backstabbing, gossip, and negativity are not tolerated.
Is extremely detail‑oriented and appreciates people who take an organized, systematic approach to achieve success.
Likes the idea of working for a smaller (but growing) company where their ideas and contributions directly impact the company's success, direction, and growth.
Is a quick, self‑motivated learner who wants to work for a company that will invest in their education.
Wants a position that will offer upward earning and career advancement; we want people who are interested in growth, learning, and becoming part of our team long‑term.
Responsibilities:
Ticket & Service Board Management: Continuously monitor all service boards and tickets in the PSA system to ensure progress, timely updates, and adherence to SLAs.
Technical Escalation & Support: Act as the primary escalation point for complex technical issues, providing Level 2/3 support across Windows environments, servers, networking, and related technologies.
Client Interaction: Liaise directly with clients to clarify technical requirements, provide updates, and ensure exceptional service delivery.
Project Participation: Assist with technical projects such as system upgrades, installations, and migrations, ensuring successful execution within scope and deadlines.
Team Coordination: Collaborate closely with technicians to resolve escalations, share best practices, and maintain a culture of accountability and continuous improvement.
Process Optimization: Identify and implement improvements in workflows, documentation, and service delivery processes to enhance efficiency and client satisfaction.
Knowledge Sharing: Document solutions and contribute to internal knowledge bases to support team development and faster issue resolution.
Skills:
Service‑oriented, collaborative approach to client and teammate relationships.
Excellent spoken and written English communication skills, with the ability to relay advanced technical information to a technical audience.
Must be detail‑oriented; provide consistent and timely follow‑through and documentation.
Exemplary customer service skills, preferably with experience supporting external clients.
Ability to work under deadline and on schedule and to plan work so that it is completed on time.
Able to take the lead when needed, accept direction and feedback, and function as a member of a team.
Ability to work regular business hours in the Seattle, Washington time zone (Pacific Standard Time 8‑5) and some after hours for emergencies, projects, or maintenance.
Qualifications / Preferred Experience:
The ideal candidate will possess a deep understanding of Windows environments, server management, and networking equipment. This role is critical as you will serve as an escalation point for complex technical issues, sharing innovative solutions and best practices with the team while ensuring top‑tier service delivery to our clients.
Technical Expertise:
Strong Level 2/3 technical skills in Windows Server environments (Active Directory, DNS, DHCP).
Experience with virtualization technologies (VMware, Hyper‑V) and networking fundamentals (TCP/IP, routing, switching, firewalls).
Familiarity with cloud platforms (Azure, AWS) and modern IT service management tools.
Experience:
Minimum 5+ years in technical support roles, including hands‑on troubleshooting and project work.
Prior experience managing ticket queues and service boards in a PSA system (e.g., ConnectWise, Autotask).
Leadership & Communication:
Ability to coordinate technical teams and act as a trusted escalation point.
Excellent communication skills for client‑facing interactions and internal collaboration.
Certifications:
Relevant certifications such as Microsoft Certified: Azure Administrator, CompTIA Network+, or similar are highly desirable.
Other Attributes:
Strong organizational skills, attention to detail, and a proactive approach to problem‑solving.
Comfortable working remotely while maintaining alignment with Seattle business hours (8 AM - 6 PM PST).
Other Requirements:
You will need to provide your own computer that is running Windows 11.
Allow us to install software on your computer that keeps it up to date with security patches and anti‑virus because we work with heavily regulated industries in the United States. Security precautions are paramount for us.
Having a consistent power supply is essential.
Have a quality headset that connects to your computer to use our VoIP phone system to communicate with our team and clients without echoes or feedback.
Have internet access of at least 30 Mbps download and 30 Mbps upload speeds to work with our systems.
Having two monitors/screens is highly recommended.
Cultural Fit Considerations:
As this job posting is to an international audience with differing beliefs and cultural norms, please be aware that we are a progressive company with LGBTQIA+ team members and clients. While we respect and honor many forms of diversity, equity, and inclusivity, LGBTQIA+ people in the United States and other countries do not have equal protection nor treatment. This statement is not meant to exclude recognizing and celebrating other forms of diversity important to our team and clients.
Equal Employment Opportunity Policy:
We prohibit discrimination with respect to the hiring or promotion of individuals, conditions of employment, disciplinary and discharge practices, or any other aspect of employment on the basis of sex, race, color, age, national origin, religion, disability, marital status, sexual orientation, gender identity, pregnancy, veteran status, or any other basis of discrimination prohibited by applicable local, state, or United States of America federal law.
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$81k-107k yearly est. 4d ago
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Director of ADR Services - Dispute Leader (Hybrid)
American Arbitration Association Inc. 4.7
San Francisco, CA jobs
A leading arbitration organization seeks a Director of ADR Services in California. This role involves overseeing arbitration and mediation case administration and cultivating relationships with stakeholders. The ideal candidate will have a bachelor's degree, 3-5 years of business development experience, and strong communication skills. This position supports a hybrid work environment and offers competitive benefits including a performance-based incentive.
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$32k-58k yearly est. 2d ago
Remote Tech Services Delivery Lead
CG Tech Services, Inc. 4.2
Seattle, WA jobs
A Seattle-based Managed Services Provider is looking for a Remote Assistant Technical Services Delivery Manager. You will act as a liaison between teams, ensure smooth communication, and handle technical escalations. This full-time role involves monitoring service boards, managing tickets, and leading project work, all while fostering a collaborative and detail-oriented work culture. Candidates should have strong technical skills in Windows environments and a passion for growth in a dynamic company.
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$114k-165k yearly est. 4d ago
Finance Business Services Analyst
Keurig Dr Pepper 4.5
San Francisco, CA jobs
Reporting to the Manager, Trade Management and working closely with members of Sales, Customer Trade Accounting and Commercial/Bottler Finance teams, the Financial Analyst will be responsible for the setup and ongoing maintenance of promotional activity in the trade management system (Siebel) and processing day-to-day trade promotion transactions. The position will also be responsible for analyzing retail customer trade spend programs to determine appropriate allocation to KDP route-to-market P&Ls (DSD, CASO, PASO, ISO) including allocation of expenses and reconciliation of trade spend programs. The Financial Analyst will also provide assistance to the Trade Accounting team in clearing customer deductions where necessary. Finally, the Financial Analyst will perform reporting and analytics using data from Siebel, SAP, Microstrategy, IRI and other volume driven systems to perform post-event analysis, as well as to support management in business reviews.
This position is based in our HQ in Frisco, TX and will have a hybrid schedule (3 days in the office and 2 days work from home on a weekly basis)
Responsibilities
Support one or more members of the sales teams covering multiple customers across one or more channels in all aspects of Siebel/Trade management including loading and maintaining promotional activity and budget data
Allocate trade spend to appropriate DPS route-to-market P&L (J/Es, including intercompany, Sub-Ledger entries, A/R invoices) as well as research GAAP and Company policies and procedures to ensure that allocation entries are booked timely and correctly.
Own the completeness, accuracy, validity and timeliness of budget and promotional data in Siebel for assigned planning accounts
Collaborate with Sales and Commercial Finance to validate customer or bottler invoices as well as facilitate the bottler billing process (with assistance from Sales) to ensure dollars are recaptured and credited accurately
Assist the Deductions team as needed in clearing of customer deductions, management of open deduction backlog and identification and resolution of invalid activity
Prepare, distribute and effectively communicate reports out of Siebel, SAP, TM1, Microstrategy, IRI and other systems to effectively manage trade spend and support decision-making
Ensure all transactions processed are in compliance with company policies, GAAP and Sarbanes - Oxley requirements
Continuously seek out opportunities to improve processes and eliminate waste as part of the company's continuous improvement culture
Total Rewards
Salary range: $55,700 - $65,000
Actual placement within the compensation range may vary depending on experience, skills, and other factors
Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
Annual bonus based on performance and eligibility
Requirements
Experience in a CPG industry (beverage industry preferred) with knowledge in one or more of the following areas: Trade spending (planned vs. actual), Trade payments (checks/deductions), Finance support for Field Sales, In-store promotions, Bottler route to market strategies
Bachelor's degree or equivalent experience
At least 1 year experience using analytics to influence business partners preferred
Proficiency with MS Excel and other MS Office products
Strong Communication and interpersonal skills
Company Overview
Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!
Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us?
We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
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$55.7k-65k yearly 2d ago
Deductions Specialist
Keurig Dr Pepper 4.5
San Francisco, CA jobs
The Deduction Specialist is responsible supporting KDP organization by performing transactional work related to FBS processes to ensure compliance with accounting and company policies.
This position is based in our HQ in Frisco, TX and will have a hybrid schedule (3 days in the office, 2 days work from home on a weekly basis)
Key Responsibilities
Ensure timely research and resolution of customer deductions in accordance with policy and procedures.
Ensure adherence to procedures and timely processing of credit memos, offset balances, repaid deductions, and other tasks as assigned.
Interpret customer documentation and ensure all deduction documentation is complete and sufficient to support classification of expense or recollection of invalid deductions.
Effectively analyze deductions to identify root cause and work with cross-functional teams to reduce/eliminate recurring deductions.
Work directly with Finance and Sales Colleagues to obtain additional information and documentation when necessary.
Interface with Customers as assigned.
Support projects and technical implementations, as assigned.
Other ad hoc requests as needed to assist with balance of workload for the overall team.
Total Rewards
Salary range: $21.92/hr - $29.00/hr
Actual placement within the compensation range may vary depending on experience, skills, and other factors
Benefits, subject to eligibility, and collective bargaining agreements (where applicable): Medical, Dental, Vision, Disability, Paid Time Off (including vacation and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
Requirements
High school degree and 4 years of relevant experience in accounting, with a focus on account receivables or deductions.
Proficiency in financial software and systems, particularly High Radius Cloud or similar platforms preferred.
Effective and professional written and verbal communication skills.
Customer service oriented.
Skills
Proficiency in Microsoft Office Suite, particularly Excel.
Nimble Learning: Ability to adapt quickly and learn new tasks independently.
Time Management: Ability to handle competing priorities and manage change.
Inquisitive Mindset: Demonstrates a keen interest in understanding how things work and why they happen.
Company Overview
Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!
Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us?
We strive to be anemployer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
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$21.9-29 hourly 5d ago
Franchise Growth Director - Remote & Travel-Heavy
Wyndham Hotels and Resorts, Inc. 4.4
Chicago, IL jobs
A leading hospitality company is seeking a Director of Franchise Sales & Development to manage franchise opportunities across multiple states. This role requires strong sales achievements, organizational skills, and a willingness to travel approximately 80% of the time. Responsibilities include relationship management and negotiation of franchise agreements. Competitive compensation and comprehensive benefits are offered, making it an attractive opportunity to be part of a large hotel franchise network.
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A leading parenting products company in Miami seeks a Director of Enterprise Applications to lead strategy and governance of enterprise systems, ensuring reliable and efficient technology for business growth. The ideal candidate will have 10+ years of experience, a strong background in ERP systems, and exceptional leadership skills. This role offers competitive benefits and the opportunity to make a significant impact across the organization.
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$110k-187k yearly est. 6d ago
Senior Software Engineer, Call Center Platforms | Hybrid
Grand Circle 4.6
Boston, MA jobs
A leading travel company is seeking a Senior Software Engineer for their Call Center Platforms team in Boston. This role involves designing and supporting systems to enhance customer engagement and agent experience. Ideal candidates will have over 5 years of backend development experience in Java or C# and a solid understanding of API integrations and database management. The position offers a hybrid work environment and a comprehensive benefits package, including medical and retirement plans.
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$106k-132k yearly est. 3d ago
Hybrid Global Employee Experience & Events Leader
Overseas Adventure Travel 3.5
Boston, MA jobs
A travel adventure company is seeking an Employee Experience and Events Manager to enhance associate engagement through strategic initiatives and events. The role involves planning corporate events, creating internal communications, and implementing recognition programs. The ideal candidate has over 5 years of experience in employee engagement and exceptional communication skills. This position is hybrid, requiring on-site work three times a week in Boston.
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$35k-40k yearly est. 4d ago
HJD Student Mentor
The Colleges of Law 3.6
Santa Barbara, CA jobs
Peer-to-Peer Support Network
Peer Support Network student mentors provide guidance and support to mentees, serving variously as role models, coaches, and allies. This is a primarily remote position with mentoring provided virtually via Zoom and at weekend in-person residences on the Ventura campus. The time commitment varies; however, it is typically 3 to 5 hours per week for the Fall, Spring, and Summer terms.
HJD student mentors report to the Assistant Dean of Hybrid and Online Learning.
Principal Duties:
Participate in ongoing professional learning and development, including completing an asynchronous course emphasizing mentoring knowledge and skills.
Provide a positive source of support to first year law students.
Model and emphasize the importance of a growth mindset and solution-based approaches to challenges.
Support mentees in identifying and implementing effective strategies in the following areas:
Case reading and briefing
Course outlining
Effective learning and study strategies
Exam preparation
Priority management
Support mentees in identifying and accessing relevant TCOL resources, such as the Academic Support Canvas shell, academic skill development workshops, etc.
Participate, when available, in TCOL student success workshops.
Commit to communicating and meeting with mentees on a regular basis, including maintaining consistent weekly virtual office hours.
Attend student mentor meetings and contribute to continuous program improvement efforts.
Maintain confidentiality.
Perform related duties as assigned.
Essential Knowledge, Skills, and Abilities:
Demonstrate a commitment to diversity, equity, and inclusion through modeling inclusive behaviors, and proactively managing bias.
Interface professionally with administration, faculty, and students; works collaboratively with others.
Develop rapport, trust, and confidence with mentees and provide support in a professional and respectful manner.
Demonstrate significant interpersonal, communication, and leadership skills.
Demonstrate a strong desire to help students succeed.
Efficiently and thoroughly complete tasks in a timely manner.
Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
Minimum Qualifications:
Must be enrolled at The Colleges of Law and in good academic standing.
Preference will be given to students who are eligible for federal work-study.
Compensation & Benefits
This opportunity is budgeted at $20.00 base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.
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The Colleges of Law is an Equal Opportunity Employer.
$20 hourly Auto-Apply 60d+ ago
Hybrid Enterprise Partnerships Manager
Marriott Hotels Resorts 4.6
Bethesda, MD jobs
A leading hospitality company is seeking a FLEX Manager for Enterprise Partnerships in Bethesda, MD. This role involves managing the enterprise partnerships roadmap and supporting marketing initiatives to drive engagement and revenue for their loyalty program. Responsibilities include coordinating with various internal teams and managing partner relationships. The ideal candidate will have a degree in Business or Marketing, with experience in marketing or partnerships. A hybrid work environment is offered, allowing flexibility in work arrangements.
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$54k-92k yearly est. 3d ago
Certified Electronic Reporter - Aiken (Hybrid)
Jamison 4.2
Augusta, GA jobs
Certified Electronic Reporter (CER) Jamison (“Jamison”) is currently seeking a qualified and motivated professional for the position of Certified Electronic Reporter. Court Reporter - Functions, Qualifications, and Skills:
Certified Electronic Reporter support services (remote and/or in-person) must be willing and available to travel for in-person requests for service.
Off-site support services can be provided through telephone, VTEL, VANTS, or Lync online services.
We do not require digital reporters to produce transcripts related to the proceedings they cover.
The CER shall read portions of the transcript during the investigation hearing at the investigator's or administrative judge's request, and ask speakers to clarify inaudible statements.
Candidate MUST be available to continue with the assignment if a proceeding lasts more than 1 day or lasts several days.
For travel outside your area, all travel expenses related to the assignment will be company paid.
Candidate must arrive at the designated location at least 30 minutes prior to the time of the designated hearing; in case of a telephonic investigation/hearing, candidates shall make telephone contact with the presiding official at least 30 minutes prior to the start time.
Candidate must be a licensed Notary Public and competent to administer oaths and carry Notary Public Errors and Omissions Insurance.
Immediately after the completion of the individual assignment, the recording is to be sent through our secured VPN Portal.
Certified Electronic Reporter shall be certified in accordance with state laws where the service is being performed. You must be able to provide the proper certification upon request.
The services will be performed ONLY when required by the customer. Please note: THIS IS NOT A FULL-TIME ASSIGNMENT/EMPLOYMENT.
A candidate level of a background investigation and clearance may be required for this assignment; A Tier One National Agency Check and Inquires (NACI) and a Special Agreement Check (SAC).
Please be advised that this position will allow you to work outside of this contract services as long as it doesn't interfere with your assigned commitment to Jamison Professional Services. Inc.
Your assignment-based employment will include paid federal holidays, paid Personal Time Off (PTO - Based on the number of hours worked), Sick hours accrual (Based on hours worked), and option to enroll in 401(k) plan by Transamerica Retirement Services.
The hourly pay rate for this position is TBD.
We are also open to considering exceptionally skilled court reporters for potential opportunities. Court Reporter shall be certified in accordance with state laws where the service is being performed. We recognize certifications granted through National Court Reporters Association (NCRA), the National Verbatim Reporters Association (NVRA) and American Association of Electronic Reporters and Transcribers (AAERT). You must be able to provide the proper certification upon request.
U.S. Citizenship: Must be able to successfully pass a Federal Government level background check.
Jamison Corporate Overview:
Jamison Professional Services, Inc. (Jamison) is a Service-Disabled, Veteran-Owned Small Business (SDVOSB), certified Minority Business Enterprise (MBE) headquartered in metropolitan Atlanta, Georgia. We specialize in providing professional management, administrative, healthcare, court reporters and transcriptionist experts, and document/ record and telehealth operational support solutions to U.S. Government, State, and commercial clients. Jamison is a nationwide professional staff augmentation company, that helps commercial clients and government agencies expand their talent acquisition reach by sourcing, assessing, developing, and managing the talent that enables them to be successful.
Jamison offers a wide range of employment opportunities in the commercial and government sectors. We seek employees who share our values of service excellence, integrity, and professionalism.
Jamison affords equal employment opportunity to all individuals, regardless of race, creed, color, religion, gender, national origin, ancestry, age, marital status, veteran status, disability, medical condition, gender identity, or sexual orientation. Our employees, as well as applicants and others with whom we do business, will not be subjected to sexual, racial, religious, ethnic, or any other form of unlawful harassment and/or discrimination. In addition, JPS adheres to the equal employment opportunity requirements of all states and localities in which it does business.
Jamison's commitment to equal opportunity is applied through every aspect of the employment relationship, including, but not limited to, recruitment, selection, placement, training, compensation, promotion, transfer, termination, and all other matters of employment.
Applicants may be required to successfully complete an online assessment to determine qualifications for positions requiring specific skills.
All applications must be submitted through our application system at: ************************************
$36k-60k yearly est. 60d+ ago
Client Engagement Specialist
Carriage Services 4.0
Houston, TX jobs
At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer.
The Client Engagement Specialist role is responsible for advancing the customer and family experience through a dual focus on data-driven strategy and meaningful field engagement. One core function of this position is to analyze customer experience data by leveraging analytics, research tools, surveys, and service insights to inform strategic decisions and guide the evolution of Premier Experience Standards and customer experience initiatives.
Equally important, this role serves as a visible and trusted presence in the field, strengthening engagement with team members and leaders. Through training, coaching, and in-person connection, the Client Engagement Specialist helps field teams feel supported, valued, and appreciated, increasing receptivity to change and adoption of new strategies. By bridging insights into relationship building, this role ensures customer experience strategies are not only well-informed but successfully embraced and sustained across the organization.
Compensation: $70,000 - $75,000 per year plus bonus opportunities
Job Type: Full-Time (work from home on Fridays) 8AM - 5PM
Travel: 30% within the year
Location: 3040 Post Oak Blvd. Houston, Tx, 77056
Key Responsibilities:
Leverage analytics, research tools, surveys, shopper calls, and service audits to evaluate customer experience performance.
Identify trends, patterns, and opportunities that impact service quality and family satisfaction.
Translate data into clear, actionable insights for leadership and field teams.
Recommend data-driven strategies to improve service consistency and outcomes
Partner with leadership to ensure Premier Experience Standards are consistently understood and executed across all locations.
Monitor adherence to service expectations and identify opportunities for improvement
Support accountability by aligning service behaviors with measurable performance indicators
Design and deliver training programs aligned with Premier Experience Standards, both in-person and virtually.
Facilitate workshops, team huddles, and learning sessions to reinforce service excellence and skill development.
Customize training approaches based on performance data, field feedback, and observed service behaviors.
Provide hands-on coaching and feedback to managers and frontline team members.
Build strong, trusted relationships with field teams to support engagement and adoption of best practices.
Observe service interactions and reinforce expectations through real-time coaching and follow-up.
Support the rollout and implementation of Premier Experience initiatives, tools, and service-related projects.
Act as a liaison between strategy and execution to ensure initiatives are practical and sustainable.
Gather field feedback during implementations and refine recommendations as needed.
Qualifications:
Bachelor s degree in business, hospitality, communications, analytics, or a related field.
3+ years of experience in customer experience, hospitality, training, analytics, or related roles.
Strong analytical skills with the ability to interpret data and communicate insights effectively.
Willingness to travel and spend time in the field as needed.
Experience in hospitality, service-driven industries, or change management is a plus.
If you think your skills, experience and aspirations make you a good match for this position, we encourage you to apply. ABOUT THE ROLE As a student intern, you will be a member of our multi-disciplinary team and will work under the supervision of a Certified Plumbing Designer or licensed engineer. Projects may include new construction and renovation in the educational, healthcare, commercial and science & technology markets. Based on business needs, this position has the potential to evolve into a full-time entry-level role for students who meet the required qualifications. Click here to learn more about our Engineering practice
HERE'S WHAT YOU'LL DO
Under guidance of a Certified Plumbing Designer or licensed engineer, may perform uncomplicated designs of plumbing & fire protection systems for building design. May assist with uncomplicated designs of ductwork, piping, controls and equipment selection for HVAC systems for building design.
With supervisory oversight assist in Revit/BIM modeling of construction drawings of plumbing & fire protection and HVAC systems from Schematic Design to Construction Administration phases.
Assist in the review and markup of shop drawing submittals.
Recommend ways to improve process, quality, and coordination efforts.
May visit job site to verify existing conditions and observe construction progress. Site visits frequently require a physical walk-through of site.
May perform other duties as required.
HERE'S WHAT YOU'LL NEED
Enrolled in and working toward a Bachelor or Master's degree in Engineering.
Excellent verbal and written communication skills.
Experience in computer applications for engineering design programs (i.e. Revit MEP) preferred.
For a general overview of our benefits, please visit our careers page at ********************************************** ABOUT OUR FIRM CannonDesign is a design practice where strategy, experience, architecture, engineering, and social impact converge. We don't just dream up solutions - we create and bring them to life in ways to solve some of the biggest challenges facing our clients and the society. At the heart of everything we do is Living-Centered Design, a bold commitment to using our talents to not just improve the world but to truly reshape it for the better. It's more than a philosophy - it's who we are, and it drives us to make a meaningful, lasting difference every day. ABOUT WORKING HERE
We are relentless in our pursuit of client adoration (not simply satisfaction). Consistent delivery of the best service is what we are about.
We are committed to ensuring our practice provides equal opportunities for all employees, as we strive to connect with communities around us and focus on the future of design. We support equity, diversity, and inclusion efforts that benefit all employees through the leadership of our DEI Council, our Employee Resource Groups which are open to everyone, and other community initiatives.
We're about communication and transparency here. If you want to talk to someone about an idea you have, or a challenge that needs addressing, we're ready for you.
The salary range for this position to be filled in the Buffalo, NY office is $21.50 to $25.50 per hour. This salary range is the range we believe is the anticipated range of possible base compensation at the timing of the posting. We may ultimately pay more or less than the anticipated salary range for the position. Employees may be eligible for discretionary bonuses. We offer a full benefit package including medical, dental and vision coverage and flexible spending account options and voluntary insurances. We have paid time off, flex-time schedules, remote work options and a 401k plan and employee perk programs. For a general overview of our benefits, please visit our careers page at ********************************************** Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Please note that candidates can only apply to our positions on our company Careers site. It's not uncommon for scammers to create positions that look legitimate on other sites; never enter your information or apply for CannonDesign positions on any platform. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume and portfolio when applying.
As a condition of employment, all employees are expected to complete mandatory training, including compliance training, within required timeframes and adhere to our internal policies and our Code of Conduct.
CannonDesign is an Equal Opportunity Employer. CannonDesign is committed to maintaining a work environment that is free from any and all forms of unlawful discrimination and harassment. It is therefore the firm's policy to prohibit discrimination and harassment against any applicant, CannonDesign employee, vendor, contractor, or client on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by applicable law. It is also CannonDesign's policy to prohibit any and all forms of retaliation against any individual who has complained of harassing or discriminatory conduct or participated in a firm or agency investigation into such complaints.
$21.5-25.5 hourly Auto-Apply 39d ago
Remote Franchise Growth & Development Director
Wyndham Hotels and Resorts, Inc. 4.4
Chicago, IL jobs
A leading hotel franchising company seeks a Director, Franchise Sales & Development to drive franchise opportunities across multiple states. You will be integral to our mission of making travel possible for all, focusing on sales achievement and relationship management. Candidates should have proven sales track records and at least 3 years in business development. This full-time role involves significant travel and offers competitive compensation, extensive benefits, and growth opportunities.
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$79k-111k yearly est. 4d ago
Communications Assistant / Copywriter
Dev 4.2
Oakland, CA jobs
Mangrove Web Development is a woman-owned website design and development company, and a certified B Corp. Our mission is to build websites that amplify the work of change-making organizations and increase the competitive power of businesses owned by historically marginalized people. Within our own organization, our mission is to expand tech career opportunities for women and people of color.
We are looking for a mid-level copywriter/communications assistant to work remotely for our California-based web development business. You will be responsible for creating content such as blogs, social media posts, newsletters, portfolio pieces, and media releases on behalf of our company. We strongly prefer that you have experience writing for/about B Corps, purpose-driven businesses, and conscious capitalism.
We really care about what we do and how we do it, and are looking for the right person who is passionate about our work, values and team.
Location: US- or Canada-based is preferred, PST/MT preferred. This position is 100% remote, but you must regularly be available during PST business hours (9-5pm PST M-F) and have access to a stable internet connection.
List of Tasks may Include
Draft and edit communications copy (e.g. blog posts, press releases, publications, social media posts, newsletters, portfolio pieces)
Publish blog content (via WordPress) and Social Media content (via LinkedIn / Instagram)
Assist in maintaining and posting content to our websites and our clients websites (mainly Case Studies / Portfolio pieces and blogs)
Generally, help implement communications strategies
Research and proactively suggest content for blogs and social media, following established content strategy
Prepare presentations and reports (occasional)
Update databases and media lists (occasional)
Qualifications
Required Experience
2+ years experience with: content writing for the web, social media account management, newsletter writing and management
Basic WordPress editing and management experience
Mailchimp editing and management experience (or similar e-blast software)
Experience with online admin and marketing tools - such as Slack, Google Drive, Asana (or familiarity with similar online Project Management tool)
Necessary Skills and Abilities
Excellent communication abilities (oral and written)
Fluent or native English-speaking and writing ability
Ability to take initiative and get things done in a timely manner
Ability to work well in a virtual team. comfort in communicating with team by email, video call, and Slack
Basic graphic design skills, to provide simple graphics in support of content
Experience with and interest in the world of Certified B Corps, purpose-driven organizations, and the “quadruple bottom line” of people, planet, power, and profit.
Reliability and commitment to being in communication while actively working on projects. Ability to prioritize tasks and deliver on time (or communicate the need for extensions when appropriate)
A passion for creating for good, and the desire to work hard to support your fellow teammates and our clients. And, in turn, your teammates will work hard for you to give you a break whenever you need it.
Nice to Have
Understanding of strategic content marketing principles
Knowledge of and strong interest in B Corps, nonprofits, conscious capitalism
Bachelor's degree in communications, marketing, or related field
Experience working on a remote team
Additional Information
Logistics
Our tools include
Remote connecting: Slack, Zoom, Google Hangouts, Google Drive, Notion
Marketing/Social: LinkedIn, Instagram, Mailchimp
Project Management: Asana
Weekly time commitment
Ideally around 3-5hrs/week or an average of 15-20hrs/mo. Flexible as long as there's ample time to connect and post to social media on a mutually agreed-upon schedule.
Compensation
Hourly negotiable, depending on experience and location (cost of living). Typically ranges from $30-$50/hr.
WE ARE PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER. We strongly encourage women, Black, Indigenous and People of Color (BIPOC), LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
A majority of our team is self-taught. You do not need a degree to be successful in this role, but you should have the necessary skills outlined above or have a desire to learn them quickly.
Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
Next Steps to Apply
THE INTERVIEW PROCESS:
Fill out the application form (button below).
We will review your application the week of 3/21.
If we are interested in learning more, you will hear from us within a week about scheduling an interview. We anticipate that you will be in 2-3 total interviews to meet our owner, partners, and a member of our development team. Interviews are conducted via video chat, so please ensure you are in a quiet place with a stable internet connection.
If we would like to continue the conversation, we may ask for more work samples or references who can speak to your work ethic.
If we would like to hire you, we will make a formal offer with your job description, a set hourly rate, and a set start date.
$29k-41k yearly est. 60d+ ago
Marketing Project Specialist - (Hybrid)
Cruise Planners 3.6
Coral Springs, FL jobs
**
Candidates must be authorized to work for ANY employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa
**
The Marketing Program Specialist will manage the coordination and execution of marketing initiatives that drive brand growth and engagement. This role requires collaboration with Sales, Training, Technology, and other departments to bring marketing programs to life-from concept to rollout. The ideal candidate is a detail-oriented project leader who can manage multiple initiatives at once and coordinate the production and deployment of direct mail and digital campaigns.
Responsibilities
Collaborate with Sales, Training, Technology and other Home Office departments on development and implementation of new marketing programs
Field project/program requests from all departments and evaluate for feasibility with Sr. Marketing Manager
Serve as primary point of contact for all Marketing Project Charters, including project request submissions, working with Technology Team on requirements gathering, project timelines and deliverables, coordinating internal reviews/revisions, testing, status reports and rollout to stakeholders
Work with Training department to create tutorials/user guides in advisor learning portal
Manage the Print/Direct Mail production schedule, including internal tasking, liaising with third-party fulfilment company for workflows, production timelines, platform testing, etc.
Manage Strategic Partnership marketing deliverables, including timelines, approvals and reporting in coordination with Marketing Account Managers
Work with senior-level marketing team to introduce and implement new marketing initiatives and improvements
Back up Sr. Marketing Manager for customer segmentation lists for print and email
Special projects as needed
The items listed above are intended to provide an overview of the essential functions of the job.
This is not an exhaustive list of all functions and responsibilities that the position may be required to perform.
Competencies
Experience managing timelines, workflows and creative deliverables
Strong organizational skills with attention to detail
Proficiency with project management software, including Jira, Planner, Trello
Excellent communication and problem-solving skills
Ability to manage multiple projects in fast-paced environment
Requirements
BA in Marketing, Advertising, Communications or related field
3+ years of marketing program management experience
This is a hybrid role (Remote: Mondays and Fridays, Onsite: Tuesdays, Wednesdays and Thursdays)
Cruise Planners provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. Cruise Planners complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities or team members. This policy applies to all terms and conditions of employment.
$40k-56k yearly est. 3d ago
Legal Transcriptionist - Atlanta, GA(remote)
Jamison 4.2
Albuquerque, NM jobs
Jamison Professional Services, Inc. (“JPS”) is currently seeking qualified and motivated candidates for the position of Legal Transcriptionist. Extremely competitive per page rate pay. Flexibility on workload Scope of Responsibilities: Accurate verbatim transcription and editing of legal hearings/drafts from digital recordings.
Must be able to meet specific deadlines for completion of transcripts.
Required Skills/Qualifications
Minimum typing speed 65 wpm, minimum 95% accuracy.
Excellent attention to detail, active listening and reading comprehension skills
Effective communication skills
Proficiency in Microsoft Word
Must be proficient in the English language and have a good ear for foreign/regional accents
Two (2) year as a word processor or transcriptionist
Must pass Government Clearance through Office of Personnel Management, which includes but is not limited to a criminal background check, reference checks, and drug screening as required by the client.
Jamison Corporate Overview:
Jamison Professional Services, Inc. (Jamison) is a Service-Disabled, Veteran-Owned Small Business (SDVOSB), certified Minority Business Enterprise (MBE) headquartered in metropolitan Atlanta, Georgia. We specialize in providing professional management, administrative, healthcare, court reporters and transcriptionist experts, and document/ record and telehealth operational support solutions to U.S. Government, State and commercial clients. Jamison is a nationwide professional staff augmentation company, that helps commercial clients and government agencies expand their talent acquisition reach by sourcing, assessing, developing, and managing the talent that enables them to be successful.
Jamison offers a wide range of employment opportunities in the commercial and government sectors. We seek employees who share our values of service excellence, integrity, and professionalism.
Jamison affords equal employment opportunity to all individuals, regardless of race, creed, color, religion, gender, national origin, ancestry, age, marital status, veteran status, disability, medical condition, gender identity, or sexual orientation. Our employees, as well as applicants and others with whom we do business, will not be subjected to sexual, racial, religious, ethnic, or any other form of unlawful harassment and/or discrimination. In addition, JPS adheres to the equal employment opportunity requirements of all states and localities in which it does business.
Jamison's commitment to equal opportunity is applied through every aspect of the employment relationship, including, but not limited to, recruitment, selection, placement, training, compensation, promotion, transfer, termination, and all other matters of employment.
Applicants may be required to successfully complete an online assessment to determine qualifications for positions requiring specific skills.
All applications must be submitted through our application system at: *************************************
$32k-43k yearly est. 60d+ ago
Esports Game Player
The Game 3.5
Lynnwood, WA jobs
Games for Love is a 501 (c)(3) non-profit organization that works to ease suffering, save lives, and create sustainable futures for children. We believe in the concept of "distraction therapy" and bring the joy of gaming into the lives of our junior gamers in hospitals around the country. We plan to help 10 million kids in the next 5 years. We have a healthy ecosystem to achieve that goal with your intelligent contribution.
Job Description
As an Esports Game Player at Games for Love League of Pros Esports, you will have the unique opportunity to combine your passion for gaming with philanthropy. You will be a vital part of our mission to make a positive impact on the lives of children facing health challenges. This position is a volunteer role.
Key Responsibilities
:
Competitive Gameplay
:
Compete in esports tournaments and matches across various gaming titles.
Maintain a high level of skill and proficiency in your chosen games.
Collaborate with teammates to strategize and execute winning strategies.
Able to donate approx. 10-20 hrs. a week for at least 6-12 months
Represent Games for Love
:
Embody the values and mission of Games for Love in all interactions.
Act as an ambassador for our organization during esports events and streams.
Community Engagement
:
Interact with the gaming and esports community to promote Games for Love and our events.
Engage with our audience through live streams, social media, and other online platforms.
Fundraising Support
:
Participate in charity matches and events to raise funds for our cause.
Encourage donations and sponsorships during your streams and competitions.
Teamwork and Communication
:
Collaborate with other players, coaches, and staff to ensure effective communication and teamwork.
Provide constructive feedback to help improve team performance.
Self-Improvement
:
Continuously work on improving your gaming skills through practice and training.
Stay up-to-date with the latest developments in the esports industry.
Qualifications
Volunteer grants approved
Strong proficiency in multiple esports titles (e.g., League of Legends, Dota 2, Counter-Strike: Global Offensive, Overwatch, etc.).
Passion for gaming and a desire to make a positive impact on the lives of children.
Excellent communication skills and the ability to engage with a diverse audience.
Experience in competitive gaming and a track record of success in esports competitions.
Ability to work well in a team and adapt to various game genres and strategies.
Familiarity with live streaming platforms and social media is a plus.
Additional Information
Benefits:
Work from anywhere on earth - 100% remote
Massive networking opportunities with 500+ members of our community
Level up your skills
Make a big impact in the world
Have lots of fun partnering with passionate game developers
Join the mastermind group and learn from top game developers
Volunteer recognition & awards
Games for Love is an equal opportunity organization. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status, or any other legally protected status.
$18k-35k yearly est. 1d ago
Project Mechanical IV
Explore Charleston 4.0
Minneapolis, MN jobs
If you think your skills, experience and aspirations make you a good match for this position, we encourage you to apply. ABOUT THE ROLE You will be a member of our multi-disciplinary team and will work under the direction of a licensed engineer. Projects may include new construction and renovation in educational, healthcare, corporate commercial and science and technology. HERE'S WHAT YOU'LL DO
Perform and direct complex design of ductwork, piping and equipment selection for HVAC systems for large scale size buildings. Able to work independently in all Mechanical disciplines with no oversight or guidance. As necessary assist with Plumbing and Fire Protection Designs.
Oversee, guide, mentor and provide technical leadership to designers and engineering team.
Direct the work of less experienced staff including the development and presentation of annual performance reviews.
May serve in the QAQC process and an independent reviewer.
Interface effectively with clients and members of the design team.
Oversee the use of engineering complexities related to the use Energy Model software.
Prepare Revit/BIM modeling of construction drawings of HVAC systems from schematic design to construction administration phases including layout, sketches and detail drawings as required. As necessary perform Revit/BIM modeling for plumbing and fire protection systems.
Specify mechanical equipment such as boilers, chillers, and air handling units.
Review and accept selective shop drawings for compliance of specifications and contract documents.
Interface effectively with clients and members of the project team and attend Owner, Architect, Construction Administration (OAC) meetings with an understanding and focus on the project budget.
Participate or lead value engineering sessions with Architectural/Engineering team.
Recommend improvements with reference standards and processes to improve quality, coordination, and to streamline production efforts.
Conduct staff development activities including work planning, budget development, scheduling in conjunction with the Project Manager.
Respond to RFI's and review of change orders in the preparation of construction documents.
Conduct job site visits to verify existing conditions and observe construction progress. Attend and participate in construction meetings. Site visits frequently require a physical walk-through of site.
Represents company in project activities; directs activities of project team members; represents company in business development and marketing activities. May serve on internal and/or professional committees.
Perform other duties as assigned.
HERE'S WHAT YOU'LL NEED
Bachelor or Master's degree in Engineering required. Bachelor or Master's degree in Engineering from an ABET accredited program preferred.
Minimum of 8 years of related experience required.
Current PE in the United States preferred.
LEED accreditation preferred.
Strong knowledge of Life Safety Codes
Ability to work independently in all mechanical disciplines with no oversight or guidance.
Excellent verbal and written communication skills.
Must be a critical thinker.
Must be highly analytical.
Must have the ability to engage effectively with clients.
Must be a fully qualified professional able to perform work with a high degree of latitude, with some ambiguity in work.
Able to effectively handle multiple projects.
Experience in computer applications for engineering design programs (i.e. Revit, Trane Trace or Trane 3D Plus) required.
The salary range for this position to be filled in the Minneapolis, MN office is $91,390 to $114,285 annually. This salary range is the range we believe is the anticipated range of possible base compensation at the timing of the posting. We may ultimately pay more or less than the anticipated salary range for the position. Employees may be eligible for discretionary bonuses. We offer a full benefit package including medical, dental and vision coverage and flexible spending account options and voluntary insurances. We have paid time off, flex-time schedules, remote work options and a 401k plan and employee perk programs. For a general overview of our benefits, please visit our careers page at ********************************************** Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. ABOUT OUR FIRM CannonDesign is a design practice where strategy, experience, architecture, engineering, and social impact converge. We don't just dream up solutions - we create and bring them to life in ways to solve some of the biggest challenges facing our clients and the society. At the heart of everything we do is Living-Centered Design, a bold commitment to using our talents to not just improve the world but to truly reshape it for the better. It's more than a philosophy - it's who we are, and it drives us to make a meaningful, lasting difference every day. ABOUT WORKING HERE
We are relentless in our pursuit of client adoration (not simply satisfaction). Consistent delivery of the best service is what we are about.
We are committed to ensuring our practice provides equal opportunities for all employees, as we strive to connect with communities around us and focus on the future of design. We support equity, diversity, and inclusion efforts that benefit all employees through the leadership of our DEI Council, our Employee Resource Groups which are open to everyone, and other community initiatives.
We're about communication and transparency here. If you want to talk to someone about an idea you have, or a challenge that needs addressing, we're ready for you.
Please note that candidates can only apply to our positions on our company Careers site. It's not uncommon for scammers to create positions that look legitimate on other sites; never enter your information or apply for CannonDesign positions on any platform. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume and portfolio when applying.
As a condition of employment, all employees are expected to complete mandatory training, including compliance training, within required timeframes and adhere to our internal policies and our Code of Conduct. CannonDesign is an Equal Opportunity Employer. CannonDesign is committed to maintaining a work environment that is free from any and all forms of unlawful discrimination and harassment. It is therefore the firm's policy to prohibit discrimination and harassment against any applicant, CannonDesign employee, vendor, contractor, or client on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by applicable law. It is also CannonDesign's policy to prohibit any and all forms of retaliation against any individual who has complained of harassing or discriminatory conduct, or participated in a firm or agency investigation into such complaints.