ibex Overview

Washington, DC
Founded In
Organization Type
We are an elite CX outsourcer for the world's startups, scale-ups, and blue-chips.
The staff at ibex come from unusually diverse demographic backgrounds. The company is 60.6% female and 31.8% ethnic minorities. ibex employees are more likely to be members of the Democratic Party than the Republican Party, with 62.0% of employees identifying as members of the Democratic Party. But those numbers could change quickly because the turnover rate at ibex is relatively high. Employees at ibex stay with the company for an average of 2.7 years before leaving. The average employee at ibex makes $32,537 per year. In comparison, some of its highest paying competitors, like Contact America Inc, Affinion Group, and Career Connections, pay $45,519, $39,944, and $39,349, respectively.
ibex is an industry leader with 15,500 employees and an annual revenue of $3.7B that is headquartered in Washington, DC.

The Organization’s Mission

To make where we live and work a better place.


Employee Reviews

Based On 2 Ratings

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Job Openings
19 Positions
Average Salary
$32,537 yearly

ibex Reviews

Employee Reviews

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Employee Reviews

Mar 2023
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Oct 2022

Opportunity to work extra hours at all times.


The manual we have to work with isn’t up to date.


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Salary and Benefits
Work Environment
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The Team At ibex

Key People

Robert Dechant

ibex Rankings

ibex is ranked #41 on the Best Professional Companies to Work For in District of Columbia list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

ibex Salaries

Salary Score
The national average salary for an ibex employee in the United States is $32,537 per year. Employees in the top 10 percent can make over $73,000 per year, while employees at the bottom 10 percent earn less than $14,000 per year.
Average ibex Salary
$32,537 yearly
Updated March 16, 2023
Average Employee Earnings

Highest Paying Jobs At ibex

RankJob TitleAvg. SalaryHourly Rate
1Technical Advisor$117,286$56
2Team Manager$76,424$37
3Team Leader$68,318$33
4Account Manager$51,059$25
5Technician Support Tier$36,691$18
7Technical Support Technician$29,166$14
8Customer Service Representative$28,847$14
9Retention Specialist$28,716$14
10Call Center Representative$27,790$13
11Sales Associate$26,999$13
12Sales Agent$26,960$13
14Customer Service Agent$26,874$13

ibex Diversity

Diversity Score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

ibex Gender Distribution


Research Summary. Using a database of 30 million profiles, Zippia estimates demographics and statistics for ibex. Our estimates are verified against BLS, Census, and current job openings data for accuracy. After extensive research and analysis, Zippia's data science team found that:

  • Ibex has 15,500 employees.

  • 61% of ibex employees are women, while 39% are men.

  • The most common ethnicity at ibex is White (68%).

  • 13% of ibex employees are Hispanic or Latino.

  • 10% of ibex employees are Black or African American.

  • The average employee at ibex makes $32,537 per year.

  • Ibex employees are most likely to be members of the democratic party.

  • On average, employees at ibex stay with the company for 2.7 years.

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ibex Employee Political Affiliation

ibex employees are most likely to be members of the Democratic Party. The largest donation made to a political party by an ibex employee was by Michael Larson. Michael Larson donated $2,730 to the Republican Party.



Democratic Party

62.5 %

Republican Party

31.3 %

Libertarian Party

6.3 %
Employee Political Donations
NameJob TitlePartyDonation
Michael LarsonVET AssistantRepublican Party$2,730
Heather HensonProducerDemocratic Party$2,700
Adama KanePrincipalDemocratic Party$1,500
Mike LarsonVET AssistantRepublican Party$1,000
Adam KanePrincipalDemocratic Party$750
David BirtWeather ObserverDemocratic Party$500
Craig ManserInsurance Sales AgentRepublican Party$500
Joseph BradleyConsultantDemocratic Party$500
Keith PotterInsurance AgentRepublican Party$367
TIM BolanderConsultantRepublican Party$324
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ibex Financial Performance

Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

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Highest Paying ibex Competitors

Based on our research, similar companies to ibex are Contact America Inc, Affinion Group, and Career Connections. The wages at Contact America Inc average higher than the other similar companies, where the median salary is $45,519 per year. The salaries at Affinion Group average $39,944 per year, and the salaries at Career Connections come in at $39,349 per year.

Frequently Asked Questions about ibex

When was ibex founded?

ibex was founded in 2002.

How many Employees does ibex have?

ibex has 15,500 employees.

How much money does ibex make?

ibex generates $3.7B in revenue.

What industry is ibex in?

ibex is in the outsourcing/offshoring industry.

What is ibex's mission?

ibex's mission statement is "To make where we live and work a better place."

What type of company is ibex?

ibex is a public company.

Who are ibex's competitors?

ibex competitors include Concentrix, Telvista US, TRG - The Resource Group, Sutherland, Teleperformance USA, teleNetwork, SITEL, Alorica, SYKES, Advanced Call Center Technologies, VXI, APAC Customer Services, Fusion Contact Centers, LLC, Career Connections, Affinion Group, Focus Services, Skybridge Americas, Contact America Inc, FCR, BCG BrightHouse.

Who works at ibex?

Robert Dechant (Chief Executive Officer)

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Zippia gives an in-depth look into the details of ibex, including salaries, political affiliations, employee data, and more, in order to inform job seekers about ibex. The employee data is based on information from people who have self-reported their past or current employments at ibex. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by ibex. The data presented on this page does not represent the view of ibex and its employees or that of Zippia.

ibex may also be known as or be related to IBEX GLOBAL SOLUTIONS PLC, IBEX Global, IBEX Global Solutions Plc, IBEX Global Solutions plc, Ibex | Global, ibex and ibex Ltd.