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ibex salary estimate

$15.64hourly

$32,537 yearly

Entry-level salary
$14,000 yearly salary
Updated December 15, 2025

Understanding ibex Salaries

The salary structure at ibex reflects a wide range of compensation based on position and department. For instance, the technical advisor role stands out, offering an impressive average salary of $117,286. Other high-paying positions include team manager at $76,424 and team leader at $68,318. Conversely, entry-level positions like customer service agent are compensated lower, with an average salary of $26,874.

Salaries by Department

When examining salaries by department, the IT sector pays the highest, averaging $58,253. In contrast, the customer service and construction departments reflect lower averages of $28,619 and $29,574 respectively. This disparity illustrates the importance of role selection for maximizing earning potential.

Comparative Salaries

Comparing ibex to its competitors, such as Contact America Inc. with an average salary of $45,519, provides further insight into compensation trends in the industry.

Highest paying jobs at ibex

The highest paying jobs at ibex are technical advisor, team manager, team leader, and account manager. Technical advisor jobs at ibex earn an average yearly salary of $117,286, ibex team manager jobs average $76,424, and ibex team leader jobs average $68,318.

The lowest paying ibex roles include customer service agent and cashier. Ibex customer service agent average salary is $26,874 per year. So while the average ibex salary is $32,537 there is a big variation in pay depending on the role.

Highest paying jobs at ibex

RankJob titleAverage ibex salaryHourly rate
1Technical Advisor$117,286$56.39
2Team Manager$76,424$36.74
3Team Leader$68,318$32.85
4Account Manager$51,059$24.55
5Technician Support Tier$36,691$17.64
6Supervisor$32,633$15.69
7Technical Support Technician$29,166$14.02
8Customer Service Representative$28,847$13.87
9Retention Specialist$28,716$13.81
10Call Center Representative$27,790$13.36
11Sales Associate$26,999$12.98
12Sales Agent$26,960$12.96
13Cashier$26,900$12.93
14Customer Service Agent$26,874$12.92

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How much does ibex pay by location?

The average ibex salary varies by location. Ibex salaries are the highest in Bend, OR, at $35,128 per year. Ibex pays the second highest average salary in Princeton, NJ, at $34,861 per year. It's important to factor in the cost of living when negotiating a salary or choosing a place to work.

Highest paying ibex locations

RankLocationAverage ibex salaryHourly rate
1Bend, OR$35,128$16.89
2Princeton, NJ$34,861$16.76
3Glenview, IL$33,186$15.95
4Annandale, VA$31,321$15.06
5Rigby, ID$30,413$14.62
6Charleston, WV$28,133$13.53
7Glen, MS$27,472$13.21

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ibex salaries by department

Salaries at ibex vary depending on the department you work in. Ibex salaries in the it department are the highest with an average salary of $58,253. Employees in the retail department at ibex receive relatively high salaries as well, with an average salary of $36,190 per year. Departments that don't pay as well at ibex include the customer service and the construction organizational functions, with employees earning average salaries of $28,619 and $29,574, respectively.

Average ibex salary by department

RankDepartmentAverage ibex salaryHourly rate
1IT$58,253$28.01
2Retail$36,190$17.40
3Sales$34,793$16.73
4Construction$29,574$14.22
5Customer Service$28,619$13.76

How much does ibex pay by department?

Best paying ibex customer service salaries

RankPositionAverage ibex salaryHourly rate
1Team Supervisor$35,066$16.86
2Technical Support Technician$29,166$14.02
3Customer Service Representative$28,847$13.87
4Retention Specialist$28,716$13.81
5Call Center Representative$27,790$13.36
6Technical Support Agent$27,029$12.99
7Customer Service Agent$26,874$12.92

Best paying ibex IT salaries

RankPositionAverage ibex salaryHourly rate
1Technical Support Advisor$97,413$46.83
2Internet Technician$29,969$14.41
3Technical Support Technician$29,166$14.02

Best paying ibex sales salaries

RankPositionAverage ibex salaryHourly rate
1Account Manager$51,059$24.55
2Sales Representative$48,990$23.55
3Farm Agent$34,018$16.35
4Account Specialist$31,959$15.36
5Billing Specialist$31,416$15.10
6Inbound Sale Representative$27,115$13.04
7Sales Agent$26,960$12.96

ibex competitors’ average salaries

Average salaries at ibex competitors, like Contact America Inc, Affinion Group, and Career Connections, vary. Contact America Inc employees earn the highest salaries, with an average yearly salary of $45,519. The average salary at Affinion Group is $39,944 per year, and the average salary at Career Connections is $39,349 per year.

Highest paying ibex competitors

RankCompany nameZippia scoreAverage salary
1Contact America Inc3.9$45,519
2cxLoyalty4.7$39,944
3Career Connections3.9$39,349
4BCG BrightHouse4.2$33,252
5Sutherland4.3$33,141
6Concentrix4.2$33,079
7TRG - The Resource Group4.6$31,736
8VXI4.2$30,949
9Skybridge Americas4.5$30,658
10Fusion Contact Centers, LLC4.4$30,472
11APAC Customer Services4.6$30,100
12FCR4.3$29,890
13Alorica4.1$29,418
14Advanced Call Center Technologies4.1$29,374
15SITEL4.3$29,197
16Teleperformance USA4.2$29,134
17SYKES3.9$28,989
18Telvista US3.8$28,804
19Focus Services4.2$27,867
20teleNetwork4.3$26,867

What employees say about salary at ibex

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A zippia user wrote a review on Jul 2023
Pros of working at ibex

Nothing

Cons of working at ibex

IBEX does not care about their employees

ibex benefits

there was nothing there that i liked

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Zippia gives an in-depth look into the details of ibex, including salaries, political affiliations, employee data, and more, in order to inform job seekers about ibex. The employee data is based on information from people who have self-reported their past or current employments at ibex. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by ibex. The data presented on this page does not represent the view of ibex and its employees or that of Zippia.

ibex may also be known as or be related to IBEX GLOBAL SOLUTIONS PLC, IBEX Global, IBEX Global Solutions Plc, IBEX Global Solutions plc, Ibex | Global, ibex and ibex Ltd.