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The salary structure at ibex reflects a wide range of compensation based on position and department. For instance, the technical advisor role stands out, offering an impressive average salary of $117,286. Other high-paying positions include team manager at $76,424 and team leader at $68,318. Conversely, entry-level positions like customer service agent are compensated lower, with an average salary of $26,874.
When examining salaries by department, the IT sector pays the highest, averaging $58,253. In contrast, the customer service and construction departments reflect lower averages of $28,619 and $29,574 respectively. This disparity illustrates the importance of role selection for maximizing earning potential.
Comparing ibex to its competitors, such as Contact America Inc. with an average salary of $45,519, provides further insight into compensation trends in the industry.
The highest paying jobs at ibex are technical advisor, team manager, team leader, and account manager. Technical advisor jobs at ibex earn an average yearly salary of $117,286, ibex team manager jobs average $76,424, and ibex team leader jobs average $68,318.
The lowest paying ibex roles include customer service agent and cashier. Ibex customer service agent average salary is $26,874 per year. So while the average ibex salary is $32,537 there is a big variation in pay depending on the role.
| Rank | Job title | Average ibex salary | Hourly rate |
|---|---|---|---|
| 1 | Technical Advisor | $117,286 | $56.39 |
| 2 | Team Manager | $76,424 | $36.74 |
| 3 | Team Leader | $68,318 | $32.85 |
| 4 | Account Manager | $51,059 | $24.55 |
| 5 | Technician Support Tier | $36,691 | $17.64 |
| 6 | Supervisor | $32,633 | $15.69 |
| 7 | Technical Support Technician | $29,166 | $14.02 |
| 8 | Customer Service Representative | $28,847 | $13.87 |
| 9 | Retention Specialist | $28,716 | $13.81 |
| 10 | Call Center Representative | $27,790 | $13.36 |
| 11 | Sales Associate | $26,999 | $12.98 |
| 12 | Sales Agent | $26,960 | $12.96 |
| 13 | Cashier | $26,900 | $12.93 |
| 14 | Customer Service Agent | $26,874 | $12.92 |
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| Rank | Location | Average ibex salary | Hourly rate |
|---|---|---|---|
| 1 | Bend, OR | $35,128 | $16.89 |
| 2 | Princeton, NJ | $34,861 | $16.76 |
| 3 | Glenview, IL | $33,186 | $15.95 |
| 4 | Annandale, VA | $31,321 | $15.06 |
| 5 | Rigby, ID | $30,413 | $14.62 |
| 6 | Charleston, WV | $28,133 | $13.53 |
| 7 | Glen, MS | $27,472 | $13.21 |
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Salaries at ibex vary depending on the department you work in. Ibex salaries in the it department are the highest with an average salary of $58,253. Employees in the retail department at ibex receive relatively high salaries as well, with an average salary of $36,190 per year. Departments that don't pay as well at ibex include the customer service and the construction organizational functions, with employees earning average salaries of $28,619 and $29,574, respectively.
| Rank | Department | Average ibex salary | Hourly rate |
|---|---|---|---|
| 1 | IT | $58,253 | $28.01 |
| 2 | Retail | $36,190 | $17.40 |
| 3 | Sales | $34,793 | $16.73 |
| 4 | Construction | $29,574 | $14.22 |
| 5 | Customer Service | $28,619 | $13.76 |
| Rank | Position | Average ibex salary | Hourly rate |
|---|---|---|---|
| 1 | Team Supervisor | $35,066 | $16.86 |
| 2 | Technical Support Technician | $29,166 | $14.02 |
| 3 | Customer Service Representative | $28,847 | $13.87 |
| 4 | Retention Specialist | $28,716 | $13.81 |
| 5 | Call Center Representative | $27,790 | $13.36 |
| 6 | Technical Support Agent | $27,029 | $12.99 |
| 7 | Customer Service Agent | $26,874 | $12.92 |
| Rank | Position | Average ibex salary | Hourly rate |
|---|---|---|---|
| 1 | Technical Support Advisor | $97,413 | $46.83 |
| 2 | Internet Technician | $29,969 | $14.41 |
| 3 | Technical Support Technician | $29,166 | $14.02 |
| Rank | Position | Average ibex salary | Hourly rate |
|---|---|---|---|
| 1 | Account Manager | $51,059 | $24.55 |
| 2 | Sales Representative | $48,990 | $23.55 |
| 3 | Farm Agent | $34,018 | $16.35 |
| 4 | Account Specialist | $31,959 | $15.36 |
| 5 | Billing Specialist | $31,416 | $15.10 |
| 6 | Inbound Sale Representative | $27,115 | $13.04 |
| 7 | Sales Agent | $26,960 | $12.96 |
Average salaries at ibex competitors, like Contact America Inc, Affinion Group, and Career Connections, vary. Contact America Inc employees earn the highest salaries, with an average yearly salary of $45,519. The average salary at Affinion Group is $39,944 per year, and the average salary at Career Connections is $39,349 per year.
| Rank | Company name | Zippia score | Average salary |
|---|---|---|---|
| 1 | Contact America Inc | 3.9 | $45,519 |
| 2 | cxLoyalty | 4.7 | $39,944 |
| 3 | Career Connections | 3.9 | $39,349 |
| 4 | BCG BrightHouse | 4.2 | $33,252 |
| 5 | Sutherland | 4.3 | $33,141 |
| 6 | Concentrix | 4.2 | $33,079 |
| 7 | TRG - The Resource Group | 4.6 | $31,736 |
| 8 | VXI | 4.2 | $30,949 |
| 9 | Skybridge Americas | 4.5 | $30,658 |
| 10 | Fusion Contact Centers, LLC | 4.4 | $30,472 |
| 11 | APAC Customer Services | 4.6 | $30,100 |
| 12 | FCR | 4.3 | $29,890 |
| 13 | Alorica | 4.1 | $29,418 |
| 14 | Advanced Call Center Technologies | 4.1 | $29,374 |
| 15 | SITEL | 4.3 | $29,197 |
| 16 | Teleperformance USA | 4.2 | $29,134 |
| 17 | SYKES | 3.9 | $28,989 |
| 18 | Telvista US | 3.8 | $28,804 |
| 19 | Focus Services | 4.2 | $27,867 |
| 20 | teleNetwork | 4.3 | $26,867 |
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IBEX does not care about their employees
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Zippia gives an in-depth look into the details of ibex, including salaries, political affiliations, employee data, and more, in order to inform job seekers about ibex. The employee data is based on information from people who have self-reported their past or current employments at ibex. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by ibex. The data presented on this page does not represent the view of ibex and its employees or that of Zippia.
ibex may also be known as or be related to IBEX GLOBAL SOLUTIONS PLC, IBEX Global, IBEX Global Solutions Plc, IBEX Global Solutions plc, Ibex | Global, ibex and ibex Ltd.