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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Bend, OR | $31,379 | $15.09 |
| 2 | Glenview, IL | $30,099 | $14.47 |
| 3 | Princeton, NJ | $30,025 | $14.44 |
| 4 | Rigby, ID | $27,518 | $13.23 |
| 5 | Annandale, VA | $26,621 | $12.80 |
| 6 | Charleston, WV | $24,584 | $11.82 |
| 7 | Glen, MS | $24,353 | $11.71 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customs Consultant | $100,584 | $48 | - |
| 2 | Customer Service Expert | $86,521 | $42 | - |
| 3 | Customer Account Executive | $53,388 | $26 | - |
| 4 | Customer Care Consultant | $50,056 | $24 | - |
| 5 | Customer Solutions Specialist | $47,118 | $23 | - |
| 6 | Senior Representative | $41,610 | $20 | - |
| 7 | Marketing Representative | $40,654 | $20 | - |
| 8 | Market Survey Representative | $40,619 | $20 | - |
| 9 | Provider Relations Representative | $37,101 | $18 | - |
| 10 | Telesales Representative | $36,327 | $17 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | BCG BrightHouse | $29,025 | $14 | - |
| 2 | Concentrix | $28,946 | $14 | 355 |
| 3 | Fusion Contact Centers, LLC | $28,946 | $14 | - |
| 4 | Telvista US | $28,919 | $14 | 1 |
| 5 | TRG - The Resource Group | $28,899 | $14 | - |
| 6 | VXI | $28,653 | $14 | 7 |
| 7 | APAC Customer Services | $28,600 | $14 | - |
| 8 | Teleperformance USA | $28,582 | $14 | 345 |
| 9 | Sutherland | $28,568 | $14 | 9 |
| 10 | FCR | $28,527 | $14 | 17 |
| 11 | SITEL | $28,525 | $14 | - |
| 12 | Contact America Inc | $28,517 | $14 | - |
| 13 | Alorica | $28,496 | $14 | 37 |
| 14 | SYKES | $28,496 | $14 | - |
| 15 | Skybridge Americas | $28,490 | $14 | - |
| 16 | Advanced Call Center Technologies | $28,487 | $14 | 7 |
| 17 | cxLoyalty | $28,393 | $14 | - |
| 18 | Career Connections | $26,752 | $13 | - |
| 19 | Focus Services | $25,705 | $12 | - |
| 20 | teleNetwork | $25,100 | $12 | - |