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IC Federal Credit Union jobs in Fitchburg, MA

- 29 jobs
  • Solutions Advisor I

    Ic Federal Credit Union 4.0company rating

    Ic Federal Credit Union job in Ayer, MA

    Reporting to the Solutions Manager, the Solutions Advisor I is responsible for providing exceptional front line support to credit union members and prospective members within the assigned branch and its community. As a key member of the branch banking team, the Solutions Advisor I will efficiently and accurately process banking transactions such as account inquiries, deposits, withdrawals and payments; in line with IC's member service standards. ESSENTIAL JOB FUNCTIONS Providing efficient, accurate and courteous service while performing a variety of transactions including processing deposits, withdrawals, payments, cashing checks and responding to member inquiries. Maintains updated knowledge regarding the credit union's products/services and proactively recommends appropriate solutions based on member needs. Supports branch in growing IC's membership base and deepening existing member relationships. Demonstrates and engages members with IC's digital banking tools; such as, online and mobile banking, digital wallet enrollments and other ancillary digital solutions (e.g., bill pay, e-statements, card controls, P2P tools, etc). Promote usage and adoption of self-service channels; highlighting convenience and benefits of omni-channel member experience. Performs all duties in accordance with prescribed regulatory compliance guidelines and credit union policies and procedures. Uses established protocols and controls to ensure security and privacy is maintained at all times. Serves as an enthusiastic champion of all things brand and corporate culture. Models and supports the delivery of IC's Mission, Vision and Core Values, with a focus on team member engagement and member experience. Represents the credit union in the communities it serves by participating in civic/community organizations in line with evolving market and community engagement strategies. NON-ESSENTIAL JOB FUNCTIONS Assist branch team in balancing ATM, Vault and Cash Recyclers. Participate in cross-functional teams across the organization to test and implement new technologies. Identify and suggest opportunities to enhance IC culture, with a focus on enhancing efficiencies and delivering a positive member-first experience. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. JOB COMPETENCIES Sales Effort - The degree to which sales effort goals, including lead generation and follow up activities are met. Job Knowledge - The level of knowledge, skills, and education required to perform job duties, and their application to job functions. Commitment to expanding knowledge, skills, and/or education. Teamwork - The ability to promote positive work relationships with area staff, team members, and supervisors. The degree of problem solving, communication, listening, cooperation, and productivity demonstrated while working with others to successfully meet goals. Communication - The ability to effectively converse and listen to others concerning company matters, keeping all parties up to date including coworkers, members and dealers. The use of proper written and grammatical skills. Service - The degree to which member service is demonstrated in the day-to-day business environment. The level of support for co-workers as well as outside members, clients, etc. EDUCATION/EXPERIENCE REQUIREMENTS (Education, Work Experience, Industry Knowledge) High School Education or equivalent and a minimum of one (1) year experience in a cash handling, sales or service-based role. Excellent written and verbal skills. Basic computer and technology skills. Ability to effectively interact with and support the financial needs of members and prospective members, with a focus on delivering an exceptional member-first experience. WORK ENVIRONMENT This is an on-site position that operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, fax, email, etc. PHYSICAL DEMANDS Physical requirements include, but are not limited to, general office environment, ability to move floor-to-floor, ability to travel from branch to branch, and ability to work unusual hours as needed including early mornings, evenings and weekends. Work in both traditional and open concept environments. REQUIRED COMPLIANCE TRAINING Satisfactorily completes all required compliance training and complies with all regulations, which apply within the scope of the position, including but not limited to the Bank Secrecy Act (BSA) and all regulations that fall within the BSA.
    $60k-86k yearly est. Auto-Apply 46d ago
  • Associate Consultant - Industrial Hygiene (Pharmaceutical & Lab)

    BSI Consulting 4.5company rating

    Boston, MA job

    BSI Consulting Services is a trusted and agenda-shaping partner providing ‘best practice' technical, regulatory, and business expertise and intelligence for our clients' most critical EHS, Supply Chain, and Digital risks and opportunities to achieve greater resilience, impact, and future-readiness. About the role: BSI is looking for a strong, technical Industrial Hygienist to join our dynamic EHS team in the vibrant Boston, MA area. The ideal candidate will have 3-5 years of hands-on IH experience, with the proven ability to independently perform exposure assessments, plan and execute sampling strategies, and analyze and report results using sound statistical methods. This full-time Associate Consultant role is based at a high-profile biopharmaceutical laboratory and research facility, offering the opportunity to apply your expertise in a fast-paced, innovative environment. You'll be supported by a collaborative team and enjoy comprehensive benefits while helping world-class clients enhance their safety and environmental practices. Key Responsibilities: Perform technical industrial hygiene assessments, including air, noise, and chemical sampling. Plan and execute exposure monitoring studies, selecting appropriate methodologies and equipment. Conduct data analysis and statistical evaluation of sampling results; prepare detailed, defensible reports with actionable recommendations. Manage laboratory inspections, document unsafe conditions, and collaborate with staff to develop JHAs and identify project-specific risks. Lead incident investigations and implement corrective actions to ensure continuous improvement in safety performance. Organize safety meetings with senior leadership to proactively address hazards. Oversee chemical management processes, including new chemical approval, storage, segregation, and compliance checks. Conduct periodic hazardous chemical inventory reviews and lead compliance initiatives. Deliver lab safety training (e.g., BBP, Safe Start) to new hires and current employees. Lead Large Quantity Generator waste management program and develop contingency plans. Provide consulting on spill response, cleanup procedures, and local agency reporting. Support biosafety, hazard communication, and chemical safety program implementation. Monitor and evaluate COVID-19 safety measures related to workplace population density, PPE, and sanitation. Stay current and ensure compliance with federal, state, and local EHS regulations (experience in Cambridge, MA compliance is a plus). To be successful in this role, you will have: Bachelor's degree in Industrial Hygiene, Occupational Health, Environmental Science, or a related field. 3-5 years of technical IH experience, preferably in consulting or laboratory environments. Demonstrated ability to independently perform sampling, plan studies, conduct assessments, and complete statistical reporting. Experience conducting risk assessments and accident investigations. Excellent written and verbal communication skills, with experience preparing client-ready reports. Proficiency in Microsoft Office; experience with IH data tools and statistical software is a plus. Preferred certifications: CIH, ASP, CSP, or CHMM (not required, but highly valued). Strong knowledge of Fed-OSHA and EHS regulatory compliance; local Cambridge experience is a plus. What we offer: BSI offers a competitive salary, group-sponsored health and dental, short-term and long-term disability, a company-matched 401k plan, company paid life insurance, 11 paid holidays and 4 weeks paid time off. The salary for this position can range from $80,800 to $111,100 annually; actual compensation is based on various factors, including but not limited to, the candidate's competencies, level of experience, education, location, divisional budget and internal peer compensation comparisons. Do you believe the world deserves excellence? We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in. Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we're truly impartial, and home to the ultimate mark of trust, the Kitemark. Through our unique combination of consulting, training, assurance and regulatory services we bring solid and broad knowledge to every company. If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now and become part of the BSI family! D&I Policy BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive. If you require any reasonable accommodations to be made on account of a disability or impairment throughout out our recruiting process, please inform your Talent Acquisition Partner.
    $80.8k-111.1k yearly 2d ago
  • Executive Administrator

    Workers Federal Credit Union 3.8company rating

    Littleton, MA job

    Job Title: (Part Time) Executive Assistant Department: Executive Department Department Location: Littleton, MA Reports to: Chief of Staff Career Stream: Individual Contributor Classification: Hybrid Exemption: Exempt Pay Grade: 12 Pay Grade Range: $39.33 - $49.17 Actual compensation offered may vary from the posted pay grade range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer. FUNCTION: The Executive Assistant (EA) provides high-level administrative and operational support to the Chief of Staff, the broader C-suite, and other senior leaders ensuring seamless communication, operational efficiency, and proactive support across the executive leadership team. This dynamic role requires a proactive, detail-oriented individual with exceptional organizational, problem-solving, and communication skills. The EA will manage complex calendars, coordinate meetings and travel, support board-related activities, and contribute to the planning of small-scale events. As a strategic and trusted partner, the EA must anticipate needs, think critically, and operate with a high level of professionalism, discretion, and confidentiality in a fast-paced, high-impact environment. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Administrative Support: Manage and prioritize calendars for the CEO, Chief of Staff, and other C-suite executives, including scheduling meetings and resolving conflicts. Draft, proofread, and edit emails, reports, presentations, and other communications on behalf of executive leadership. Coordinate domestic travel arrangements, including flights, accommodations, and itineraries for the executive team. Monitor and organize executive email inboxes, draft responses, and ensure timely follow-up. Prepare briefing materials and meeting documents for executive engagements. Reconcile and submit expense reports for the CEO, Chief of Staff, and other C-suite members. Support cross-functional communication and alignment between executive leadership and internal stakeholders. Contribute to department and organizational initiatives as needed, demonstrating flexibility and a solutions-oriented mindset. Board Liaison Support Assist in coordinating logistics for Board and Committee meetings, including scheduling, agenda preparation, and meeting space arrangements. Support the development and distribution of Board materials, including presentations and reports. Serve as a point of contact for Board members regarding scheduling and communications. Liaise with external consultants supporting Board development and effectiveness. Maintain a high level of professionalism and confidentiality in all interactions with Board members and external stakeholders. Meeting and Event Coordination and Support Plan and coordinate small-scale meetings and events, such as board meetings, meetings with consultants/vendors, and team gatherings. Manage virtual and in-person meeting logistics, including scheduling, developing agendas, capturing meeting minutes, tracking attendance, reserving meeting spaces, A/V setup, catering, and guest access. Document detailed meeting minutes for substance and dissemination, accurately capturing decisions and actions. Coordinate with vendors, suppliers, and other stakeholders to ensure successful event execution. Office Management Oversee office supplies and equipment, ensuring a well-stocked and functional workspace. Maintain filing systems (digital and physical) for executive documents, contracts, and confidential materials. Assist with onboarding new employees and maintaining office policies and procedures. Serve as a point of contact for internal and external visitors to the executive suite, ensuring a welcoming and secure experience. Support other administrative tasks as needed to ensure the smooth operation of the office. Qualifications: Proven experience as an Executive Assistant, Administrative Assistant, or similar role. Demonstrated experience coordinating high-level meetings and events, both virtual and in-person. Excellent organizational and time-management skills. Strong written and verbal communication skills. Proficiency in Microsoft Office Suite (Teams, Word, Excel, PowerPoint, Outlook). Ability to handle sensitive information with discretion and confidentiality. Capacity to work independently, anticipate needs, and solve problems proactively. Preferred Attributes High emotional intelligence and interpersonal skills. Ability to synthesize complex information and communicate clearly. Professional demeanor with tact and diplomacy. Experience supporting board-level activities is a plus. Comfort working across multiple executives and adapting to different working styles. About Workers Credit Union: Since 1914, Workers Credit Union has existed to Improve the Daily Lives of our Members . We deliver on our core purpose by partnering with our members to help them make their best financial choices and improve their financial wellness. We call this The Workers Way and this is at the center of everything we do. Through our specialized financial counseling, we are pioneering a new member experience through high-touch service and convenient technology. We have grown to over 2.6 Billion in assets and serve over 120,000 members. We are one of the top performing credit unions in Massachusetts with big plans for the future! Benefits: Comprehensive medical, dental and vision plans Basic life and AD&D insurance, short-term disability and long-term disability 15+ days of paid time off (PTO) per year Up to 16 hours of volunteer time off (VTO) per year 11+ paid holidays 401(k) that includes a Safe Harbor Match of up to 4%. Tuition Reimbursement Program Mental health resources including an Employee Assistance Program (EAP) Individualized learning and development programs EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $33k-38k yearly est. Auto-Apply 60d+ ago
  • Assistant Branch Manager

    Workers Federal Credit Union 3.8company rating

    Lancaster, MA job

    Job Title: Assistant Branch Manager Department: Lancaster Branch Department Location: Lancaster, MA Reports to: Branch Manager I Career Stream: Individual Contributor Classification: On-site Pay Grade: 9NE Pay Grade Range: $26.98 - $33.72 Actual compensation offered may vary from the posted pay grade range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer. Location: Lancaster, MA (On-site) This position will be based out of our Lancaster Branch and floating to other close-by branches as needed. Lancaster Branch Hours: Monday - Wednesday: 9:00 AM - 5:00 PM; Thursday 9:00AM - 6:00PM; Friday: 9:00 AM - 5:00PM; Saturday: 9:00 AM - 1:00 PM. Candidates will be required to work a flexible schedule based on branch operational needs. Position Summary: The Assistant Branch Manager supports the Branch Manager in overseeing the daily operations of the branch. General Responsibilities: Assist the Branch Manager with overseeing branch performance in member satisfaction, operations, scheduling, appointment management, and branch opening/closing. In the absence of the Branch Manager, assumes responsibility for managing the branch including opening and closing the branch and ensuring sales and service activities continue. Provide exceptional member service by addressing and resolving inquiries, issues, and complaints promptly. Drive sales through service by developing a positive member experience and focusing on solutions that meet members' needs Open and service all types of WCU deposit and loan accounts. Encourage and assist members in resolving financial challenges and achieving goals. Accurately process all teller transactions such as deposits, withdrawals, loan payments and check cashing, etc. as well as assist with end of day balancing. Participate in all sales activities to achieve branch goals in product sales, loan and deposit growth, and referrals. Participate in community events and networking activities to promote the credit union and build relationships. Identify and refer members to internal business partners for small business, investments, mortgages, consumer, and insurance services. Assist the Branch Manager with monitoring and analyzing branch performance metrics, including sales, service quality, and operational efficiency. Qualifications: High School diploma or equivalent required. Bachelor's degree in business, Finance, or a related field is preferred. Minimum of 3-5 years of experience in retail banking. Must be registered with the National Mortgage Licensing System ("NMLS") and maintain active status and accurate registration information on file. Provides changes to any individual information (such as an address or name change) as they occur directly into the NMLS system or to the HR Department within 20 days of such change. About Workers Credit Union : Since 1914, Workers Credit Union has existed to Improve the Daily Lives of our Members. We deliver on our core purpose by partnering with our members to help them make their best financial choices and improve their financial wellness. We call this The Workers Way and this is at the center of everything we do. Through our specialized financial counseling, we are pioneering a new member experience through high-touch service and convenient technology. We have grown to over 2.6 Billion in assets and serve over 120,000 members. We are one of the top performing credit unions in Massachusetts with big plans for the future! Benefits: Comprehensive medical, dental and vision plans Basic life and AD&D insurance, short-term disability and long-term disability 15+ days of paid time off (PTO) per year Up to 16 hours of volunteer time off (VTO) per year 11+ paid holidays 401(k) that includes a Safe Harbor Match of up to 4%. Tuition Reimbursement Program Mental health resources including an Employee Assistance Program (EAP) Individualized learning and development programs EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $54k-62k yearly est. Auto-Apply 10d ago
  • Venue Account Executive

    Donnelley Financial Solutions 4.8company rating

    Boston, MA job

    Join a dynamic team at the pulse of global markets, where we deliver innovative software and service solutions for essential financial reporting and capital markets transactions. At DFIN, we are a values-driven organization that empowers you to build a fulfilling career while bringing your authentic self to work every day. Our "Win as One" mentality ensures that our team's success is directly linked to Client, Shareholder and Employee Satisfaction. Recognized by Newsweek as one of AMERICA'S MOST LOVED WORKPLACES for three consecutive years and a Built In Best Places to Work for six years, we are committed to our employees' total wellbeing. Enjoy competitive compensation, a flexible workplace, comprehensive benefits, and opportunities for professional growth. Bring your passion and talents to DFIN - because being YOU thrives here. Summary: The Venue Sales Associate will report directly to the Director of Sales. You will serve as a trusted adviser, obsess about closing the next deal and have the tenacity and hustle to make it happen. Responsibilities: * Grow Venue's customer base by prospecting directly among target accounts such as investment banks, private equity firms, law firms, accounting advisors. * Participate in the sales process from lead generation to qualification to close. * Execute a strategic plan within designated territory to generate revenue. * Establish a strong and consistent cadence of in-person meetings, organize networking events and attend conferences to improve brand and client exposure to the Venue product. * Foster new relationships through outbound efforts and establish positive relationships with senior executives and decision-makers. * Develop a plan and prioritize your time to focus on high impact activities to achieve key performance indicators. * Cross collaboration with Reps from other areas of DFIN to leverage existing relationships and ensure that all appropriate service offerings are presented to target clients. * Work closely with Product, Marketing, Service Delivery, Business Development and both the Venue and GCM sales team to ensure client happiness by serving as the voice of the customer. * Update Salesforce daily to track activity, client and product insights, account coverage and sales pipeline. Qualifications: * Bachelor's degree or equivalent experience required. * 6 to 24 months of general business experience. * Desire to build a professional career in sales. * Interest in and/or desire to learn about financial transactions. * Excellent communication skills: Ability to engage prospects with clear, concise, and persuasive communication. * Strong listening skills: Actively listen to understand customer needs and pain points. * Persistence and resilience: Ability to handle rejection and consistently follow up with prospects. * Sales acumen: Basic understanding of sales principles, including objection handling and closing techniques. * Technical proficiency: Familiarity with CRM software and other sales tools. * Time management skills: Effectively manage leads and prioritize high impact activities. It is the policy of Donnelley Financial Solutions to select, place, and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran status, actual or perceived sexual orientation, genetic information or any other protected status. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access jobs.dfinsolutions.com as a result of your disability. You can request a reasonable accommodation by sending an email to Accommodations@dfinsolutions.com. At DFIN, protecting your identity is a top priority. Please be aware of scammers impersonating DFIN recruiters. DFIN recruiters will never request personal information via email or text. You will only receive a text from us if you've already been in contact. All automated messages will come from noreply@dfinsolutions.com. If you ever have doubts about the legitimacy of any communication from us, please do not hesitate to reach out for verification via *********************************** (this email is for general TA questions and is not used for updates on your application status). #BI-Remote Nearest Major Market: Boston Job Segment: CRM, Technology
    $76k-118k yearly est. Easy Apply 60d+ ago
  • IT Solutions Specialist I

    Workers Federal Credit Union 3.8company rating

    Littleton, MA job

    Job Title: IT Solutions Specialist I
    $120k-145k yearly est. Auto-Apply 5d ago
  • Safety Officer I, Marlborough, Onsite, Full-time

    Digital Federal Credit Union 4.6company rating

    Chelmsford, MA job

    Schedule Monday-Friday 8-5 (40 hours) Onsite What You'll Do Summary/Objective: The Safety Officer I is responsible for managing the day-to-day operations of the Safety at DCU program. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Oversees the day-to-day operations of the credit union's Safety Program, developing, maintaining, and communicating policies, standards, procedures, and controls, to manage safety and security functions that affect all areas of the credit union. * Oversees the operation, maintenance, and improvement of the physical security system at all locations. * Dedicated liaison to key stakeholders (such as Facilities, IS, HR, etc.) that the Safety Team often works closely with to receive reports of and resolve operational issues or concerns. * Assists in the development and deployment of a companywide safety training program. * Develops and maintains credit union investigative practices and standards, investigating all suspected or actual issues posing safety risks to DCU employees, members, and property. * Oversees an abuse investigation function designed to review, track, and handle reports of abuse against employees. * Represent the Safety Team when providing input on company initiatives, acting as the safety subject matter expert to all entities requiring safety assistance, and assisting in the resolution of legal, HR, and other operation critical issues as they arise. * Establishes and maintains effective relationships with all internal and external entities, maintains composure when dealing with authorities, executives, staff, and the public What You'll Need * High school diploma required, bachelor's degree in business administration, Marketing, or Graphic design preferred * Minimum of 2 years' work experience * Prior experience in project management and/or bank operations preferred * Experience with financial institution systems and software preferred * Excellent PC Skills required, including MS Outlook, Word, Excel, PowerPoint * Willingness to obtain relevant training• Minimum 3 years of safety management experience * Bachelor's Degree or equivalent experience * Should be familiar with NCUA regulations related to Security Programs (Part 748.0 and NCUA letter 02-CU-12) * Ability to build effective relationships with a proven record of building trust and credibility through strong interpersonal skills, communications, and actions; * Must have a willingness to obtain certifications related to security and employee safety; * Proven leadership, communication, and human relation skills essential. * Ability to manage multiple priorities * Excellent verbal and written communications skills * High level of organizational skills * High level proficiency in Word, Excel, PowerPoint * Excellent presentation skills What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares. DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to ************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position. Expected Pay Range $70,100 - $78,900
    $70.1k-78.9k yearly 4d ago
  • Learning & Development Specialist (onsite/hybrid in Leominster, MA)

    Leominster Credit Union 3.4company rating

    Leominster, MA job

    Requirements Associate degree or its equivalent in coursework or training. One to three years of experience in education or training in a business environment and/or three to five years of experience in the banking industry. Strong knowledge of banking products and services, systems, regulations and operations. Strong interpersonal, planning, and communication skills are necessary. Excellent writing skills along with good presentation skills in classroom and remote settings. Commitment to customer service, creative thinking, problem solving. Working knowledge of Microsoft applications including Outlook, Work, Excel, PowerPoint is required along with the ability to proactively learn and adapt to new information and technology/platforms. Employees are expected to embody All One Credit Union's core values in all interactions, fostering partnerships, trust, and community both internally and externally. This commitment supports a culture of inclusion and drives the achievement of All One's goals. All One Credit Union is an Equal Opportunity Employer.
    $39k-49k yearly est. 40d ago
  • Member Service Center Representative (onsite/hybrid in Leominster, MA)

    Leominster Credit Union 3.4company rating

    Leominster, MA job

    Requirements High School diploma or equivalent. One to three years' similar or related experience required. Excellent interpersonal, communication and organizational skills. Ability to speak effectively by telephone with members and employees of the Credit Union. Bilingual (English/Spanish) preferred, but not required. Must possess basic knowledge of Credit Union products and services. Must be skilled in engaging members in conversation to optimize sales opportunities. Must be a great problem solver, proactive in solving member issues and comfortable with technology. Must have working knowledge of Microsoft Outlook, Word, and Excel. Must have ability to work a rotating schedule of Monday through Saturday. Must be registered with the Nationwide Mortgage Licensing System. Employees are expected to embody All One Credit Union's core values in all interactions, fostering partnerships, trust, and community both internally and externally. This commitment supports a culture of inclusion and drives the achievement of All One's goals. All One Credit Union is an Equal Opportunity Employer.
    $32k-36k yearly est. 31d ago
  • Senior QA Engineer, Marlborough or Chelmsford, Hybrid, Full-time

    Digital Federal Credit Union 4.6company rating

    Marlborough, MA job

    Schedule Monday-Friday 8-5 (40 hours) Hybrid 5 days/month in-office What You'll Do Summary/Objective: We are seeking a Senior Quality Assurance Engineer to drive quality innovation and automation across PegaSystems, Robotic Process Automation (RPA), and other IT applications. This role is critical in modernizing our quality practices, ensuring seamless integration of automation frameworks, and helping the team scale at an accelerated pace. The ideal candidate will bring deep expertise in test automation, continuous testing, and modern QA methodologies. You will collaborate with developers, business analysts, and IT leaders to create and maintain efficient testing strategies, ensuring software is reliable, scalable, and aligned with business needs. Experience with or interest in learning PegaSystems and RPA are a plus. This role is an opportunity to establish best-in-class automation frameworks, CI/CD integration, and proactive quality practices that minimize defects and enhance development velocity. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Lead the development of automated testing strategies for PegaSystems, RPA, and enterprise IT applications to improve efficiency and accuracy. * Work with engineering resources across platforms (Pega, RPA, others) to define, implement, and optimize end-to-end testing strategies. * Collaborate with product managers, developers, and business analysts to ensure quality standards align with business needs. * Analyze defects, identify trends, and drive proactive quality improvements to reduce production issues. * Drive test coverage improvements across unit, integration, regression, and user acceptance testing (UAT). * Establish and maintain a scalable test automation framework that integrates seamlessly with CI/CD pipelines. * Explore utilization of cutting-edge QA methodologies - including shift-left testing, exploratory testing, and test-driven development (TDD) - as well as necessary tooling to support their implementation. * Mentor QA team members and contribute to a culture of continuous learning and process improvement. * Oversee documentation and reporting of testing results and quality assurance plans. * Perform other job-related duties as assigned by Manager(s). What You'll Need * Bachelor's Degree in Computer Science/Engineering or equivalent work experience * Minimum of 4-6 years of experience with quality assurance in a technical setting * Working knowledge of all aspects of the software development lifecycle * Automation testing experience against Selenium C# * Experience with libraries and testing frameworks * Experience in API testing and microservice testing patterns * Experience in web-based application testing including cross-browser and mobile device compatibility * Experience working in an agile based environment * Excellent interpersonal, analytical and communication skills * Ability to explain complex technical solutions to technical and non-technical audiences, and to connect technological solutions with measurable business value * Ability to consider solution impact and long-term effects of decisions/solutions. What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance, and a community that cares. DCU is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to *************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position. Expected Pay Range $100,100 - $113,900 #INDHI #LI-HYBRID
    $100.1k-113.9k yearly 18d ago
  • Medical Device QMS Auditor

    BSI Group 4.5company rating

    Boston, MA job

    We exist to create positive change for people and the planet. Join us and make a difference too! Do you believe the world deserves excellence? BSI (British Standards Institution) is the global business standards company that equips businesses with the necessary solutions to turn standards of best practice into habits of excellence. Our Medical Devices (or Regulatory Services) team ensures patient safety while supporting timely market access for our clients' medical device products globally. BSI is an accredited ISO 13485 Certification Body recognized in many global markets Essential Responsibilities: Analyze quality systems and assess ISO 13485, CE Marking and MDSAP schemes. Prepare assessment reports and deliver findings to clients to ensure client understanding of the assessment decision and clear direction to particular items of corrective action where appropriate Recommend the issue, re-issue or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures and prescribed time frame. Maintain overall account responsibility and accountability for nominated accounts to ensure an effective partnership, whilst ensuring excellent service delivery and account growth. Lead assessment teams as required ensuring that team members are adequately briefed so that quality of service is maintained and that effective working relationships are sustained both with Clients and within the team. Provide accurate and prompt information to support services, working closely with them to ensure that client records are up to date and complete and that all other internal information requirements are met. Coach colleagues as appropriate especially where those members are inexperienced assessors or unfamiliar with clients' business/technology and assist in the induction and coaching of new colleagues as requested Plan/schedule workloads to make best use of own time and maximize revenue-earning activity. Education/Qualifications: Associate's degree or higher in Engineering, Science or related degree required Minimum of 4 years experience in the medical device field including at least 2 years must be hands-on medical device design, manufacturing, testing or clinical evaluation experience. The candidate will develop familiarity with BSI systems and processes as they go through the qualification process. Knowledge of business processes and application of quality management standards. Good verbal and written communication skills and an eye for detail. Be self-motivated, flexible, and have excellent time management/planning skills. Can work under pressure. Willing to travel on business intensively. An enthusiastic and committed team player. Good public speaking and business development skill will be considered advantageous. The salary for this position can range from $98,100 to $123,860 annually; actual compensation is based on various factors, including but not limited to, the candidate's competencies, level of experience, education, location, divisional budget and internal peer compensation comparisons. BSI offers a competitive salary, group-sponsored health and dental, short-term and long-term disability, a company-matched 401k plan, company paid life insurance, 11 paid holidays and 4 weeks paid time off. #LI-REMOTE #LI-MS1 About Us BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments. Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs. Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world. BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
    $39k-56k yearly est. 60d+ ago
  • Member Relationship Assistant Manager (onsite in Clinton, MA)

    Leominster Credit Union 3.4company rating

    Clinton, MA job

    Requirements Associate's Degree or equivalent. At least three to five years of banking experience with a strong knowledge of banking products, services and operations. One year of supervisory experience and proven ability to coach a team. Proven ability to engage members in conversation to optimize sales opportunities. Excellent interpersonal, communication and organizational skills. Must be a great problem solver, proactive in solving member issues and comfortable with technology. Must have a working knowledge of Microsoft Outlook, Word and Excel. Must be able to work a rotating schedule of Monday through Saturday. Must be registered with NMLS. Employees are expected to embody All One Credit Union's core values in all interactions, fostering partnerships, trust, and community both internally and externally. This commitment supports a culture of inclusion and drives the achievement of All One's goals. All One Credit Union is an Equal Opportunity Employer.
    $37k-45k yearly est. 16d ago
  • Business Banking Development Officer

    Workers Federal Credit Union 3.8company rating

    Littleton, MA job

    *** This role is reserved exclusively for current employees of Workers Federal Credit Union (WCU). External candidates will not be considered at this time. Job Title: Business Banking Development Officer Department: Commercial Lending Department Location: Littleton, MA Reports to: VP, Business Banking Manager Career Stream: Individual Contributor Classification: Hybrid Pay Grade: 12 FLSA Status: Exempt Pay Grade Range: $81,812,64 - $102,265.90 Actual compensation offered may vary from the posted pay grade range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer. FUNCTION: The Business Banking Development Officer is responsible for expanding Workers Credit Union's small business lending and deposit growth strategic outreach and community engagement. This role supports Commercial Banking Officers and contributes to the growth of commercial loans and deposits. Note on Title Designation: This position is titled Business Banking Development Officer . However, an Assistant Vice President (AVP) or Vice President (VP) designation may be considered for candidates who meet specific criteria, including: Current AVP or VP title within Workers Federal Credit Union and a desire to retain that designation. Demonstrated leadership experience in business banking or commercial lending. Proven track record of exceeding performance goals in business development, lending, and deposit growth. Active involvement in strategic initiatives or cross-functional projects that contribute to organizational growth. Completion of internal credit training programs and/or advanced commercial credit analysis experience. The AVP and VP designations reflect a higher level of responsibility and strategic contribution and will be evaluated during the hiring or internal transition process. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Business Development & Networking: Identify and pursue new opportunities to grow small business loans and deposits. Conduct proactive outreach to local businesses presenting tailored financial solutions. Establish and maintain strategic partnerships to enhance community visibility and engagement. Represent the credit union at public events including Chamber of Commerce networking events, open houses, trade shows, and industry functions. Cultivate relationships with local real estate professionals, brokers, and affiliated organizations. Monitor market trends and competitor activity to identify growth opportunities. Member Engagement & Product Education Grow, and retain member deposit accounts. Structure small business loans in accordance with credit policies and member needs. Educate members on the full suite of credit union products and services, collaborating with other business lines to drive interest and non-interest income Conduct regular business reviews to ensure member satisfaction and identify opportunities for deeper engagement. Sales & Goal Achievement: Drive contact growth for the Commercial Banking Team to meet or exceed performance goals. Develop and execute outreach strategies to meet or exceed performance goals. Track and report progress toward sales targets related to deposits, lending, and investment products. Ensure Business Lending activities generate loan volume, fee income, and deposit accounts in alignment with established targets. Continuous Learning & Compliance Pursue ongoing education to enhance sales effectiveness and industry knowledge including participation of the internal introduction to commercial lending program. Stay current on all commercial products and regulatory requirements. Maintain up-to-date knowledge of application, underwriting, and disclosure procedures for Workers' commercial programs. Ensure compliance with all applicable regulations and collaborate with the Compliance Team on marketing materials. Maintain a thorough knowledge of all credit union commercial banking products, services, and programs. Other Duties : Adhere to all WCU policies, procedures, and guidelines. Participates in department and organizational projects as required. Performs additional tasks or responsibilities as required. Maintains confidentiality of all member and credit union information. Education: High school diploma or equivalent required. Bachelor's degree in business administration or a related field preferred or equivalent relevant experience Experience: Minimum of 3 years of experience in business development and community engagement. Commercial credit training or Business Banking credit analysis experience preferred. Participation in Workers Credit Union's internal credit training program is required. Knowledge/Skills/Abilities/Competencies: Business Acumen: Strong understanding of financial products, lending practices, and market dynamics. Relationship Building: Ability to build trust and rapport with members, prospects, team members and community stakeholders. Sales & Negotiation Skills: Skilled in presenting solutions, handing objections, and closing transactions aligned with client needs. Strategic Thinking: Anticipates market trends and competitor activity to develop proactive outreach strategies and drive business growth. Ability to anticipate market trends and develop proactive outreach strategies. Regulatory & Compliance Awareness: Knowledge of lending regulations and commitment to compliance in all activities. Work Environment: Work settings range from professional office environments to public events and community gatherings. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The role requires the ability to sit, stand, and walk for extended periods, especially during community and networking events. Ability to lift and carry promotional materials and event displays (up to 25 pounds) The position requires frequent use of a computer, telephone, and other office equipment, necessitating manual dexterity and visual acuity. Ability to travel to various locations as needed. About Workers Credit Union : Since 1914, Workers Credit Union has existed to Improve the Daily Lives of our Members. We deliver on our core purpose by partnering with our members to help them make their best financial choices and improve their financial wellness. We call this The Workers Way and this is at the center of everything we do. Through our specialized financial counseling, we are pioneering a new member experience through high-touch service and convenient technology. We have grown to over 2.6 Billion in assets and serve over 120,000 members. We are one of the top performing credit unions in Massachusetts with big plans for the future! Benefits: Comprehensive medical, dental and vision plans Basic life and AD&D insurance, short-term disability and long-term disability 15+ days of paid time off (PTO) per year Up to 16 hours of volunteer time off (VTO) per year 11+ paid holidays 401(k) that includes a Safe Harbor Match of up to 4%. Tuition Reimbursement Program Mental health resources including an Employee Assistance Program (EAP) Individualized learning and development programs EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $81.8k-102.3k yearly Auto-Apply 17d ago
  • Teller, Worcester Gold Star, Part-Time 14.5 hr., Onsite

    Digital Federal Credit Union 4.6company rating

    Worcester, MA job

    Schedule Thursday and Fridays 10:30 - 7:30, Saturdays 8:30 - 3:30 What You'll Do Summary/Objective: Contribute to DCU's Success Sharing and business goals by identifying members' needs, providing service excellence and helping members achieve their financial goals. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Accurately process all teller transactions such as deposits, withdrawals, loan payments and check cashing, as well as assist with end of day balancing. * Understand and explain all DCU products and services and complete member requests. * Achieve individual referral goals by identifying the financial needs of new and existing members by building strong business relationships and educate and cross sell appropriate products and services. * Adhere to all DCU policies and procedures, which include security compliance and following guidelines intended to limit risk exposure to fraud and losses. * May be asked to provide coverage in other DCU areas such as other branches, Information Center, or support departments. * Continuously identify and submit efficiency and process improvement ideas * Perform other job-related duties as assigned. What You'll Need * High School Diploma or equivalent * Prior cash handling experience * Previous customer service experience preferred * Verbal communication skills * Technical skills (Windows, Microsoft Office) * Bilingual skills a plus What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares. DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to ************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position. Expected Pay Range $20.00 #INDMI
    $20 hourly 4d ago
  • EHS Specialist - Pharmaceutical & Lab

    BSI Group 4.5company rating

    Boston, MA job

    Great that you're thinking about a career with BSI! BSI Consulting Services is a trusted and agenda-shaping partner providing ‘best practice' technical, regulatory, and business expertise and intelligence for our clients' most critical EHS, Supply Chain, and Digital risks and opportunities to achieve greater resilience, impact, and future-readiness. Job Title: Consulting Specialist Location: Boston, MA About the company BSI is the UK's National Standards Body, but we are much more than that. We are an international organization that tackles the problems businesses have by leading the development and embedding of best practices. We help companies access new markets, accelerate innovation, become more resilient and sustainable, and build trusted customer relationships. About the role: BSI America Professional Services Inc. (BSI) is hiring a Health, Safety and Environmental Consultant t to support the EHS department at a client site in the Boston, MA area. This is a full-time position with benefits, located at a biopharmaceutical laboratory and research facility. Responsibilities: Assist with laboratory inspections; observe, document, and investigate unsafe work conditions. Work with laboratory personnel to develop JHAs and determine project-specific hazards and risks. Identify and manage occupational hazards and environmental risks, lead incident investigations, conduct risk assessments, and create/document corrective and preventative actions to ensure a safe workplace. This includes initiating and leading regularly scheduled safety meetings with senior management to move beyond safety compliance to proactive identification of hazards and risks. Provide oversight for chemical management, review new chemical approvals, develop chemical storage and segregation schemes, flammability limits, etc. In addition, conduct periodic review of hazardous chemical inventories for permit compliance Occasionally conduct lab safety training for newly hired employees and scientists needing yearly recertification (new employee orientation, bloodborne pathogen, Safe Start, etc.). Assist with Large Quantity Generator requirements and contingency plan if site waste limits continue to grow or exceed SQG threshold Assistance / consulting on spill response and clean up, and local reporting to outside agencies (if necessary). Implementing biosafety/hazard communication/chemical safety programs Developing or maintaining management systems Assist with site compliance and monitor ongoing mitigation strategies for worker safety during the COVID-19 pandemic (monitor population density, social distancing, face mask use, cleaning, and sanitizing practices, etc.) Expertise and experience in EHS regulatory compliance. Local experience with City of Cambridge a plus. Provide oversight for chemical management, review new chemical approvals, develop chemical storage and segregation schemes, flammability limits, etc. To be successful in the role, you will have: Bachelor's degree in scientific or EHS related field Prior consulting or EHS experience. Preferred 1-3 years' experience with lab safety, biosafety, hazardous materials/waste management Prior experience with risk assessment and accident investigations Excellent verbal and written communication skills Strong computer skills Professional certifications (such as CIH, ASP, CSP, or CHMM) desired, but not required Understanding of health and safety regulatory requirements, specifically Fed-OSHA standards, and conducting regulatory compliance audits What we offer: BSI offers a competitive salary, group-sponsored health and dental, short-term and long-term disability, a company-matched 401k plan, company paid life insurance, 11 paid holidays and 4 weeks paid time off. Salary The salary for this position can range from $73,950 to $95,700 annually; actual compensation is based on various factors, including but not limited to, the candidate's competencies, level of experience, education, location, divisional budget and internal peer compensation comparisons. Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business. BSI is an Equal Opportunity Employer and we are committed to diversity. BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.
    $74k-95.7k yearly 60d+ ago
  • Consulting Specialist - Pharmaceutical & Lab

    BSI Group 4.5company rating

    Boston, MA job

    We exist to create positive change for people and the planet. Join us and make a difference too! Great that you're thinking about a career with BSI! BSI Consulting Services is a trusted and agenda-shaping partner providing ‘best practice' technical, regulatory, and business expertise and intelligence for our clients' most critical EHS, Supply Chain, and Digital risks and opportunities to achieve greater resilience, impact, and future-readiness. Job Title: Consulting Specialist Location: Boston, MA About the role: BSI America Professional Services Inc. (BSI) is hiring a Health, Safety and Environmental Specialist to support the EHS department at a client site in the Boston, MA area. This is a full-time position with benefits, located at a biopharmaceutical laboratory and research facility. Responsibilities: Assist with laboratory inspections; observe, document, and investigate unsafe work conditions. Work with laboratory personnel to develop JHAs and determine project-specific hazards and risks. Identify and manage occupational hazards and environmental risks, lead incident investigations, conduct risk assessments, and create/document corrective and preventative actions to ensure a safe workplace. This includes initiating and leading regularly scheduled safety meetings with senior management to move beyond safety compliance to proactive identification of hazards and risks. Provide oversight for chemical management, review new chemical approvals, develop chemical storage and segregation schemes, flammability limits, etc. In addition, conduct periodic review of hazardous chemical inventories for permit compliance Occasionally conduct lab safety training for newly hired employees and scientists needing yearly recertification (new employee orientation, bloodborne pathogen, Safe Start, etc.). Assist with Large Quantity Generator requirements Assistance / consulting on spill response and clean up, and local reporting to outside agencies (if necessary). Implementing biosafety/hazard communication/chemical safety programs Developing or maintaining management systems Expertise and experience in EHS regulatory compliance. Provide oversight for chemical management, review new chemical approvals, develop chemical storage and segregation schemes, flammability limits, etc. Education/Qualifications: Bachelor's degree in scientific or EHS related field Minimum of 2 years' experience in EHS or consulting, with a focus on lab safety, biosafety, and hazardous materials/waste management preferred Familiarity with risk assessment and accident investigations Excellent verbal and written communication skills Strong computer skills Professional certifications (such as GSP) desired, but not required Understanding of health and safety regulatory requirements, specifically Fed-OSHA standards, and conducting regulatory compliance audits What we offer: BSI offers a competitive salary, group-sponsored health and dental, short-term and long-term disability, a company-matched 401k plan, company paid life insurance, 11 paid holidays and 4 weeks paid time off. The salary for this position can range from $70,450 to $90,000 annually; actual compensation is based on various factors, including but not limited to, the candidate's competencies, level of experience, education, location, divisional budget and internal peer compensation comparisons. has context menu Do you believe the world deserves excellence? We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in. Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we're truly impartial, and home to the ultimate mark of trust, the Kitemark. Through our unique combination of consulting, training, assurance and regulatory services we bring solid and broad knowledge to every company. If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now and become part of the BSI family! D&I Policy BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive. If you require any reasonable accommodations to be made on account of a disability or impairment throughout out our recruiting process, please inform your Talent Acquisition Partner. #LI-MA1 Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business. BSI is an Equal Opportunity Employer and we are committed to diversity. About Us BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments. Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs. Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world. BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
    $70.5k-90k yearly 60d+ ago
  • Senior QA Engineer, Marlborough or Chelmsford, Hybrid, Full-time

    Digital Federal Credit Union 4.6company rating

    Chelmsford, MA job

    Schedule Monday-Friday 8-5 (40 hours) Hybrid 5 days/month in-office What You'll Do Summary/Objective: We are seeking a Senior Quality Assurance Engineer to drive quality innovation and automation across PegaSystems, Robotic Process Automation (RPA), and other IT applications. This role is critical in modernizing our quality practices, ensuring seamless integration of automation frameworks, and helping the team scale at an accelerated pace. The ideal candidate will bring deep expertise in test automation, continuous testing, and modern QA methodologies. You will collaborate with developers, business analysts, and IT leaders to create and maintain efficient testing strategies, ensuring software is reliable, scalable, and aligned with business needs. Experience with or interest in learning PegaSystems and RPA are a plus. This role is an opportunity to establish best-in-class automation frameworks, CI/CD integration, and proactive quality practices that minimize defects and enhance development velocity. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Lead the development of automated testing strategies for PegaSystems, RPA, and enterprise IT applications to improve efficiency and accuracy. * Work with engineering resources across platforms (Pega, RPA, others) to define, implement, and optimize end-to-end testing strategies. * Collaborate with product managers, developers, and business analysts to ensure quality standards align with business needs. * Analyze defects, identify trends, and drive proactive quality improvements to reduce production issues. * Drive test coverage improvements across unit, integration, regression, and user acceptance testing (UAT). * Establish and maintain a scalable test automation framework that integrates seamlessly with CI/CD pipelines. * Explore utilization of cutting-edge QA methodologies - including shift-left testing, exploratory testing, and test-driven development (TDD) - as well as necessary tooling to support their implementation. * Mentor QA team members and contribute to a culture of continuous learning and process improvement. * Oversee documentation and reporting of testing results and quality assurance plans. * Perform other job-related duties as assigned by Manager(s). What You'll Need * Bachelor's Degree in Computer Science/Engineering or equivalent work experience * Minimum of 4-6 years of experience with quality assurance in a technical setting * Working knowledge of all aspects of the software development lifecycle * Automation testing experience against Selenium C# * Experience with libraries and testing frameworks * Experience in API testing and microservice testing patterns * Experience in web-based application testing including cross-browser and mobile device compatibility * Experience working in an agile based environment * Excellent interpersonal, analytical and communication skills * Ability to explain complex technical solutions to technical and non-technical audiences, and to connect technological solutions with measurable business value * Ability to consider solution impact and long-term effects of decisions/solutions. What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance, and a community that cares. DCU is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to *************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position. Expected Pay Range $100,100 - $113,900 #INDHI #LI-HYBRID
    $100.1k-113.9k yearly 18d ago
  • Branch Member Service Representative I

    Workers Federal Credit Union 3.8company rating

    Groton, MA job

    Job Title: Branch Member Service Representative I Department: Groton Branch Department Location: Groton, MA Reports to: Branch Manager Career Stream: Individual Contributor Classification: On-site Pay Grade: 6NE Pay Grade Range: $19.66 - $24.58 Actual compensation offered may vary from the posted pay grade range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer. Location: Groton, MA (On-site) This position will be based out of our Gorton Branch and floating to other close-by branches as needed. Gorton Branch Hours: Monday - Wednesday: 9:00 AM - 5:00 PM; Thursday 9:00AM - 6:00PM; Friday: 9:00 AM - 5:00PM; Saturday: 9:00 AM - 1:00 PM. Candidates will be required to work a flexible schedule based on branch operational needs. Position Summary: Are you passionate about helping others and delivering exceptional customer service? As a Branch Member Service Representative I, you'll be at the forefront of our commitment to our members. Your role will involve building lasting relationships, accurately processing financial transactions, educating members on our products and services, and making referrals that help them achieve their financial goals. Key Responsibilities: Accurately process all teller transactions such as deposits, withdrawals, loan payments and check cashing, etc. as well as assist with end of day balancing. Drive sales through service by developing a positive member experience and focusing on solutions that meet members' needs Identify and refer members to internal business partners for small business, investments, mortgages, consumer, and insurance services. Participate in all sales activities to achieve branch goals in product sales, loan and deposit growth, and referrals. Provide exceptional member service by addressing and resolving inquiries, issues, and complaints promptly. Lobby lead to ensure a positive member experience. Qualifications: High School diploma or equivalent required. Minimum of one year of cash handling experience. About Workers Credit Union : Since 1914, Workers Credit Union has existed to Improve the Daily Lives of our Members. We deliver on our core purpose by partnering with our members to help them make their best financial choices and improve their financial wellness. We call this The Workers Way and this is at the center of everything we do. Through our specialized financial counseling, we are pioneering a new member experience through high-touch service and convenient technology. We have grown to over 2.6 Billion in assets and serve over 120,000 members. We are one of the top performing credit unions in Massachusetts with big plans for the future! Benefits: Comprehensive medical, dental and vision plans Basic life and AD&D insurance, short-term disability and long-term disability 15+ days of paid time off (PTO) per year Up to 16 hours of volunteer time off (VTO) per year 11+ paid holidays 401(k) that includes a Safe Harbor Match of up to 4%. Tuition Reimbursement Program Mental health resources including an Employee Assistance Program (EAP) Individualized learning and development programs EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $31k-34k yearly est. Auto-Apply 8d ago
  • Assistant Branch Manager, Worcester Crossing, Full-Time, Onsite

    Digital Federal Credit Union 4.6company rating

    Worcester, MA job

    Schedule Mon - Fri 8:30 - 5:30, alt. Thurs/Fridays 10:30-7:30, alt Saturdays 8:30 - 3:30 (40 hours) What You'll Do Summary/Objective: Assist the Branch Manager in supporting and contributing to DCU's Success Sharing by creating a sales and service culture within the branch through effectively leading the staff and helping our members achieve their financial goals. Assist members with account and loan opening. Refer new business and Select Employee Group (SEG) opportunities to the Manager. Effectively manage branch sales and service levels. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions * Support Success Sharing by achieving individual and branch sales goals. Work with the Manager to develop and implement sales strategies, coach the staff to achieve sales goals and oversee branch sales. * Oversee the member service experience, and effectively manage expenses. Support the manager in overseeing branch operations, including ATM Custodian when required. Assure branch staff completes all required compliance training and adheres to all compliance policies. Promptly resolve Information Systems and Facility maintenance issues. Perform all Branch Team Leader, Member Service Representatives, and Teller duties as needed. * Manage all aspects of staff performance. Provide training, timely review of performance progress and maintain performance documentation for MSRs and MSR Specialists. Coach staff to minimize errors and violations of policy and procedures. Assure that performance evaluations and monthly meetings with staff (MSRs and MSR Specialists) are completed on time. Coach for growth and career development. * Respond to all member complaints and concerns in a timely manner. * Support the Branch Manager in building strong positive partnerships with local businesses and SEGs. Identify and refer new business and SEG opportunities to Manager. Attend chamber and networking events. * Perform MSR duties as needed, which includes having knowledge of all DCU products and services. Open new memberships and new accounts, conduct Notary Public services and Signature Guarantees. * Utilize established guidelines to obtain Lending Authority, process loan requests, confirm all conditions have been met and verify the integrity of the documents prior to conducting loan closings. Obtain Mortgage Loan Originator (MLO) authority through the nationwide mortgage licensing system (NMLS) and originate mortgages. * Support the branch manager in managing operations by assuring compliance with policies, procedures, and security. * Demonstrate and coach staff to promote self-service with members. * Recognize work processes that can be streamlined to reduce cost or save time and encourage staff to offer their suggestions. Continuously identify efficiencies and process improvement areas. * Perform other job-related duties as assigned. What You'll Need * High School Diploma * College Degree preferred * Two to three years of supervisory and sales management experience preferred. * Proven leadership abilities * Excellent verbal and written communication skills * Strong technical knowledge (Word, Excel, Email) * Prior lending experience a plus * Branch operations knowledge a plus * Ability to obtain NMLS Certification * Bilingual skills a plus Supervisory Responsibility: * Manages Member Service Representatives and Member Service Specialists * Manages all branch staff in absence of Branch Manager What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,900 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares. DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to ************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position. Excepted Pay Range $33.70 - $37.90
    $33.7-37.9 hourly 18d ago
  • Associate Safety Consultant - Industrial Hygiene - Pharmaceutical & Lab

    BSI Group 4.5company rating

    Boston, MA job

    We exist to create positive change for people and the planet. Join us and make a difference too! BSI Consulting Services is a trusted and agenda-shaping partner providing ‘best practice' technical, regulatory, and business expertise and intelligence for our clients' most critical EHS, Supply Chain, and Digital risks and opportunities to achieve greater resilience, impact, and future-readiness. About the role: BSI is looking for a strong, technical Industrial Hygienist to join our dynamic EHS team in the vibrant Boston, MA area. The ideal candidate will have 3-5 years of hands-on IH experience, with the proven ability to independently perform exposure assessments, plan and execute sampling strategies, and analyze and report results using sound statistical methods. This full-time Associate Consultant role is based at a high-profile biopharmaceutical laboratory and research facility, offering the opportunity to apply your expertise in a fast-paced, innovative environment. You'll be supported by a collaborative team and enjoy comprehensive benefits while helping world-class clients enhance their safety and environmental practices. Key Responsibilities: Perform technical industrial hygiene assessments, including air, noise, and chemical sampling. Plan and execute exposure monitoring studies, selecting appropriate methodologies and equipment. Conduct data analysis and statistical evaluation of sampling results; prepare detailed, defensible reports with actionable recommendations. Manage laboratory inspections, document unsafe conditions, and collaborate with staff to develop JHAs and identify project-specific risks. Lead incident investigations and implement corrective actions to ensure continuous improvement in safety performance. Organize safety meetings with senior leadership to proactively address hazards. Oversee chemical management processes, including new chemical approval, storage, segregation, and compliance checks. Conduct periodic hazardous chemical inventory reviews and lead compliance initiatives. Deliver lab safety training (e.g., BBP, Safe Start) to new hires and current employees. Lead Large Quantity Generator waste management program and develop contingency plans. Provide consulting on spill response, cleanup procedures, and local agency reporting. Support biosafety, hazard communication, and chemical safety program implementation. Monitor and evaluate COVID-19 safety measures related to workplace population density, PPE, and sanitation. Stay current and ensure compliance with federal, state, and local EHS regulations (experience in Cambridge, MA compliance is a plus). To be successful in this role, you will have: Bachelor's degree in Industrial Hygiene, Occupational Health, Environmental Science, or a related field. 3-5 years of technical IH experience, preferably in consulting or laboratory environments. Demonstrated ability to independently perform sampling, plan studies, conduct assessments, and complete statistical reporting. Experience conducting risk assessments and accident investigations. Excellent written and verbal communication skills, with experience preparing client-ready reports. Proficiency in Microsoft Office; experience with IH data tools and statistical software is a plus. Preferred certifications: CIH, ASP, CSP, or CHMM (not required, but highly valued). Strong knowledge of Fed-OSHA and EHS regulatory compliance; local Cambridge experience is a plus. What we offer: BSI offers a competitive salary, group-sponsored health and dental, short-term and long-term disability, a company-matched 401k plan, company paid life insurance, 11 paid holidays and 4 weeks paid time off. The salary for this position can range from $80,800 to $111,100 annually; actual compensation is based on various factors, including but not limited to, the candidate's competencies, level of experience, education, location, divisional budget and internal peer compensation comparisons. Do you believe the world deserves excellence? We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in. Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we're truly impartial, and home to the ultimate mark of trust, the Kitemark. Through our unique combination of consulting, training, assurance and regulatory services we bring solid and broad knowledge to every company. If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now and become part of the BSI family! D&I Policy BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive. If you require any reasonable accommodations to be made on account of a disability or impairment throughout out our recruiting process, please inform your Talent Acquisition Partner. #LI-MA1 About Us BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments. Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs. Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world. BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
    $80.8k-111.1k yearly 51d ago

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