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Become An Ice Rink Attendant

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Working As An Ice Rink Attendant

  • Performing for or Working Directly with the Public
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Handling and Moving Objects
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Unpleasant/Angry People

  • Outdoors/walking/standing

  • Repetitive

  • $60,000

    Average Salary

What Does An Ice Rink Attendant Do At Vail Resorts

* Assists guests as needed, including rentals and various refreshments in order to provide convenient, courteous, efficient, fast, and flawless service.
* Performs general equipment maintenance and repair.
* Maintains equipment logs.
* Snow and ice removal to keep public walkways clear and clean.
* Maintains ice rink and grounds cleanliness including shoveling snow, sweeping, trash and recycling efforts.
* Educates and assists guests in the policies and procedures of the ice rink services.
* Keep work areas clean and organized according to standards.
* Promote all resort activities by discussing other department areas that may assist guests with a total resort experience.
* Must keep current with resort calendar – programs, events and activities.
* Maintains accurate knowledge of ice rink users, and rental schedules accordingly.
* Maintains proper and safe use of any assigned equipment, property, etc.
* Observe and practice safe work habits; maintain and monitor all training departmental and safety requirements to be legal, safe, & compliant.
* Maintain storage areas to ensure cleanliness and organization.
* Interfaces with resort concierge, front desk agents, and community businesses to promote and maintain rink activities and programs.
* Answers any questions or concerns regarding procedures, schedules, facilities and services.
* Attend departmental meetings as scheduled by resort management.
* Be familiar with all resort services, features and local attractions to respond to guest inquiries.
* Complies with all Resort policies, procedures and standards of operation.
* Performs any additional tasks or projects as required

What Does An Ice Rink Attendant Do At The Cosmopolitan of Las Vegas

* Duties include, but are not limited, to the following:_
* Facilitates the rental, return and care for ice skates at The Ice Rink.
* Collects unused ice skates from The Ice Rink area.
* Provides prompt and efficient responses to customers at all times.
* Handles all customer issues in a friendly and helpful way, calling a member of the Supervisory Staff when needed.
* Ensures that guests have completed the waiver process prior to selling admission to The Ice Rink per the direction of the Skate Rental Manager.
* Facilitates the rental and return of skating aids.
* Demonstrates integrity and honesty in all interactions with associates and customers.
* Safeguards confidential information, cash and credit card information, and merchandise.
* Executes all operational procedures and assists with establishing best practices
* Takes accurate counts and inventories as scheduled.
* Assists customers in any way necessary by cashiering, helping with merchandise and answering questions in a polite and knowledgeable manner.
* Processes register transactions with a sense of urgency.
* Performs daily recovery to ensure a neat, clean and organized outlet.
* Cross-performs in all assigned areas to ensure that merchandise sizing, ticketing and presentation are to company standards.
* Maintains a high level of awareness and customer contact on the sales floor to create a safe and secure shopping environment for everyone.
* Maintains a safe working and shopping environment.
* Accurately stores rental skate inventory on skate racks based on Manager direction

What Does An Ice Rink Attendant Do At Gaylord

* This is an excellent opportunity for individuals seeking a flexible, daytime, seasonal role with Gaylord Opryland! Job Summary Provide customer service in the areas of operations for various exhibits and shows.
* Operate attraction/event by assisting guests to safely enjoy their experience.
* Sell tickets to attraction/event by providing accurate information in a suggestive selling manner.
* Sell retail merchandise utilizing suggestive selling methods and maintaining displays as needed.
* Operate cash register and POS system to sell tickets or merchandise.
* Responsible for cash bank and deposits following established cash control procedures.
* Answer guest inquiries via phone, personally or electronically in a prompt, courteous manner.
* Direct guests to proper location with clear instructions.
* Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; verify uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
* Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation.
* Speak with others using clear and professional language; answer telephones using appropriate etiquette.
* Develop and maintain positive working relationships with others; support team to reach common goals.
* Comply with quality assurance expectations and standards.
* Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
* Stand, sit, or walk for an extended period of time or for an entire work shift.
* Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
* Perform other reasonable job duties as requested
* To submit your application for this job, please go to: To search all jobs or learn more about careers with Gaylord Hotels:/careers Gaylord Hotels is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines, DiversityInc, Great Places to Work Institute, and the CRF institute among others.
* Visit our newsroom to learn more:.
* See the Job Description Associated topics: bellhop, guest, hostess, luggage, plaza, rapids, resorts, service representative, sheraton

What Does An Ice Rink Attendant Do At Vail Resorts

* Greet each guest with a smile
* Assist customers with skate rentals
* Complete cash and credit card sales on point of sale
* Complete sales at the snack bar, including alcohol sales
* Monitor ice rink to enforce rules and safety guidelines, including acting as a skate guard if intermediate level skater or above
* Light cleaning and basic maintenance
* Assist with special events
* Able to work in both a fast and slow paced environment

What Does An Ice Rink Attendant Do At Vail Resorts

* Greet every guest with a smile and provide exceptional guest service
* Assist customers with skate admission and rentals
* Complete cash and credit card sales and returns on point of sale
* Follow and monitor proper cash handling procedures as outlined in the bank contract and training manual
* Complete food and beverage sales at snack bar, including alcohol sales
* Ability to be self-motivated and willing to work in both fast and slow paced environments
* Assist with staff supervision
* Accurately execute opening and closing procedures, including daily financial reports
* Monitor ice rink to enforce rules and safety guidelines, including acting as a skate guard if intermediate level skater or above
* Utilize the Inventory Pool Viewer to monitor sleigh ride counts and be prepared for check-ins
* Light cleaning and basic maintenance
* Assist with special events

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Average Length of Employment
Attendant 1.8 years
Club Attendant 1.6 years
Lane Attendant 1.5 years
Pool Attendant 1.1 years
Ice Rink Attendant 1.0 years
Top Careers Before Ice Rink Attendant
Cashier 20.8%
Internship 9.4%
Volunteer 6.9%
Server 6.1%
Hostess 4.9%
Assistant 4.1%
Associate 3.7%
Attendant 2.9%
Captain 2.9%
Barista 2.4%
Waitress 2.4%
Cook 2.0%
Leader 2.0%
Top Careers After Ice Rink Attendant
Cashier 14.9%
Internship 9.3%
Server 9.3%
Volunteer 7.0%
Hostess 4.5%
Manager 4.5%
Supervisor 2.5%
Specialist 2.3%
Stocker 2.3%

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Top Skills for An Ice Rink Attendant

  1. Ice Rink
  2. Customer Service
  3. Ice Cream
You can check out examples of real life uses of top skills on resumes here:
  • Maintained the ice rink, warming shed and bathroom, and worked with the City to correct any issues.
  • Exhibited excellent customer service skills to ensure customer satisfaction and repeat business
  • Greeted all guests and assisted them with requests, made ice cream, cashiered, cleaned and preformed all other duties.
  • Participate in keeping all areas of the facility neat, clean and safe at all times.
  • Preformed various game day operations during youth and collegiate hockey games.

Ice Rink Attendant Demographics

Gender

Male

57.3%

Female

37.0%

Unknown

5.7%
Ethnicity

White

69.3%

Hispanic or Latino

12.5%

Black or African American

8.4%

Asian

6.5%

Unknown

3.3%
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Foreign Languages Spoken

Spanish

55.6%

French

16.7%

Japanese

11.1%

Chinese

11.1%

German

5.6%
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Ice Rink Attendant Education

Schools

University of Central Florida

6.7%

Pennsylvania State University

6.7%

Minnesota State University - Mankato

6.7%

University of Wisconsin - Superior

5.6%

University of North Dakota

5.6%

Northern Michigan University

5.6%

Lindenwood University

5.6%

Saint Cloud State University

5.6%

Community College of Allegheny County

5.6%

Arizona State University

4.4%

University of Wisconsin - Eau Claire

4.4%

Grand Valley State University

4.4%

Bemidji State University

4.4%

State University of New York Buffalo

4.4%

Morgan State University

4.4%

Bowling Green State University

4.4%

Century College

4.4%

Western Michigan University

4.4%

Dakota County Technical College

3.3%

Syracuse University

3.3%
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Majors

Business

24.5%

Criminal Justice

10.1%

Kinesiology

9.7%

Communication

7.0%

Psychology

5.1%

Health Care Administration

4.7%

Liberal Arts

4.3%

Accounting

4.3%

Recreation Management

3.5%

Nursing

3.1%

Photography

2.7%

General Studies

2.7%

Biology

2.7%

Engineering

2.7%

Marketing

2.7%

Finance

2.3%

Pharmacy

1.9%

Economics

1.9%

Political Science

1.9%

Graphic Design

1.9%
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Degrees

Bachelors

47.5%

Other

31.2%

Associate

13.4%

Masters

3.1%

Certificate

2.7%

Diploma

1.9%

Doctorate

0.2%
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