Icertis jobs - 213 jobs

The Senior Business Analyst is a client-facing role within the Professional Services organization, supporting the successful delivery and adoption of the Icertis platform and Vera AI applications. This role is ideal for someone who blends strong business analysis and functional consulting skills with light project management experience-able to work across multiple clients in complex enterprise SaaS environments, ensuring on-time and high-quality delivery. Working closely with Engagement Leads, Solution Architects, and cross-functional teams, you will drive customer workshops, requirements documentation, and delivery coordination across contracting, procurement, and related business domains. You'll also leverage foundational understanding of Generative AI (Gen AI) and its role in SaaS transformation to help shape successful adoption of Icertis Vera AI apps. What You'll Bring 7-10 years of professional experience, with at least 4-6 years in business analysis or project delivery roles for enterprise SaaS or business transformation programs. Hands-on experience with or strong exposure to CLM, Procurement, or S2P/O2C domains. Experience with Icertis, SAP Ariba, SAP, or Salesforce ecosystems is highly desirable. Familiarity with AI-driven SaaS solutions and comfort explaining Gen AI adoption scenarios to business users and IT teams. Strong understanding of contract lifecycle management processes and collaboration with Legal, Procurement, or Commercial teams. Excellent communication, workshop facilitation, and stakeholder management skills. Strong organization and multitasking abilities; able to work across multiple client engagements simultaneously. Bachelor's degree in Business, Supply Chain, Information Systems, or related discipline; advanced degree or certification (CBAP, PMP, Agile) preferred. Where You'll Work & Travel Location: United States (remote or office-based per company policy). Travel: Willingness to travel domestically (up to 30%) for key workshops, reviews, and go-lives. The Team You'll be part of the Professional Services / Consulting organization, partnering closely with Engagement Leads, Solution Architects, Product, and Engineering to deliver Icertis and Vera AI implementations on time and with measurable business impact. Equal Opportunity Icertis is an equal opportunity employer. The company celebrates diversity and is committed to creating an inclusive environment for all employees, considering qualified applicants regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Salary Range: Min $150,000 - 215,000 base salary + 15% bonus per year Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities. In addition to base salary and an annual target incentive bonus, an equity component is included. Our Commitments Icertis is committed to: Supporting employees' and their families' physical, mental, and financial well-being. Accelerating Icertians' careers. Making a social and environmental impact in our communities. Cultivating and advancing a culture of diversity, equity, inclusion, and belonging (DEIB) across our company, customers, and suppliers. Generous holidays, including the 4th of July week off (paid). Free professional and leadership coaching. Annual personal development allowance. What we offer: Robust medical, dental, vision, and mental health benefits. Employee Assistance Program (EAP). Equity (RSUs) and shared ownership in the company. Generous 401(k) match. Flexible work environment. Paid maternity and paternity leave. Generous holiday and PTO program. CaaS (Coaching as a Service). Annual personal development allowance. 7 Days for Humanity - seven paid volunteer days annually. Global and regional DEIB steering committees and employee resource groups (ERGs). Global DEIB training programs and guest speakers throughout the year. What You'll Do Support Engagement Leadership Act as the day-to-day client contact for assigned projects, working under direction of an Engagement Lead or Program Manager to manage scope, deliverables, and progress tracking. Facilitate business discussions between client stakeholders (Legal, Procurement, Sales, IT, etc.) and internal delivery teams to align business objectives with Icertis solutions. Business Analysis and Solution Definition Conduct requirement gathering workshops, document business processes, capture user journeys, and translate them into functional and integration specifications. Support creation of business use cases for Icertis platform and Vera AI apps across contract authoring, negotiation, approval, and obligation management. Collaborate with architects and configuration teams to ensure solution fit, validation, and change management alignment. Delivery and Coordination Coordinate day-to-day project activities including requirement sign-off, tracking deliverables, managing dependencies, and logging issues or risks. Serve as liaison between client and offshore delivery teams, ensuring clear communication and timely decision-making. Assist with test case creation, UAT support, and readiness for go-live activities. AI and SaaS Enablement Leverage practical experience with Gen AI tools (such as OpenAI, Copilot, or similar productivity assistants) to guide clients on realistic use cases in contract review, summarization, and workflow automation. Partner with Engagement Leads and Product teams to articulate to clients the possibilities and limitations of Gen AI within enterprise SaaS environments. Gather structured feedback from project teams and clients to help Product and Engineering refine Icertis Vera AI features. Client Communication and Governance Support preparation of status reports, executive summaries, and dashboards for steering committee reviews. Build strong client relationships through clear communication, documentation, and timely follow-ups on action items.

A leading technology company is seeking a Head of Partner Sales to lead their global sales organization. You will be responsible for driving sales strategy, developing high-performance teams, and establishing effective sales practices. The ideal candidate has over 15 years of enterprise technology sales experience and is skilled in relationship management and strategic planning. This position offers a competitive salary ranging from $163,700 to $249,500 plus additional incentives and benefits. #J-18808-Ljbffr

A leading cybersecurity firm in San Francisco is looking for a Senior Customer Success Manager to guide customers in realizing the value of their purchases. This role involves direct interaction with customers and requires strong communication skills and a technical understanding of cybersecurity. Ideal candidates will have a background in customer-facing roles and a hands-on approach to improving customer satisfaction. This position offers a competitive salary and a flexible work environment. #J-18808-Ljbffr

A leader in customer experience solutions is looking for a Senior ML Engineer to enhance their retrieval-augmented generation (RAG) platform. In this role, you will leverage the latest in LLM technology to deliver solutions at a large scale. Collaborating with product managers and ML scientists, you will mentor junior team members and ensure service reliability. The ideal candidate has over 4 years of experience in machine learning with a strong foundation in Python and cloud services like AWS. Join us to make a significant impact on customer experience. #J-18808-Ljbffr

The Consulting Services Consultant participates in consulting engagements and assumes responsibility for performing implementation tasks and producing quality deliverables. Assists aligned Project Manager with organizing and controlling tasks within the work plan. Incumbent will work with the client on an independent basis for short-term engagements What You Will Be Doing: Work independently on smaller projects. Interact with members of cross-functional teams. Identifies issues and risks and reports to Project Manager with suggested direction. Ensure that project deliverable are completed on time and anticipate issues or conditions that may impact the original estimate or project budget. Meet utilization targets and complete project deliverables on time. Demonstrate a high level of functional knowledge on the modules associated with their respective certification track. What You Will Likely Bring: Ability to meet utilization targets and completes project deliverables on time Ability to perform work plans, identify resource requirements, establish priorities for available resources, and monitor the performance of project tasks Customer centric, results oriented, self-starter, and able to work independently Strong listening, verbal and written communication skills, including virtual presentations Strong organizational, project management and time management skills Demonstrated knowledge of manufacturing, supply chain, and/or manufacturing accounting concepts Ability to travel up to 30-40% depending on customer needs What Could Set You Apart: 2+ years applicable experience and demonstrated success/knowledge Knowledge of Manufacturing Specific Software (ERP Systems is preferred) Understanding of Manufacturing processes (Either Finance or Operations) Bachelor's degree preferred (or equivalent experience) #LI-SK #LI-REMOTE About Epicor At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We're Proactive, Proud, Partners. Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless. We are an equal-opportunity employer. Range: Minimum: $94,000 USD Maximum: $151,000 USD The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position. Recruiter: Drew Wussler, Scott Keough

A cybersecurity firm based in Washington seeks a Senior Sales Engineer to join their Sales Engineering team. The role involves collaborating with sales to create targeted strategies, delivering impactful product demonstrations, and maintaining customer relationships within the State and Local Government sectors. Candidates should have over 6 years of technical experience, a proven record with enterprise clients, and strong presentation skills. The opportunity offers competitive compensation and a flexible work environment. #J-18808-Ljbffr

As Datadog's first Employee Relations Specialist focused on workplace investigations, you will play a key role within our People Compliance function. You will manage investigations end-to-end across the U.S. and Americas, while helping build the foundational processes of a global-ready ER investigations function. Working closely with the People Business Partners and Employment Counsel to deliver fair, consistent, and well-documented outcomes, you will help shape practices that support Datadog's high-growth environment. This is a unique opportunity to build scalable ER infrastructure and help shape how Datadog supports employees through key moments in their workplace journey. This role is located in our New York City office and is in person 3 days a week. At Datadog, we place value in our office culture-the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Conduct thorough, impartial investigations into employee complaints, misconduct, and workplace concerns across the Americas. Participate in global cases as requested. Manage full case lifecycle, including intake, triage, scoping, interviewing, documentation, and closeout Partner with People Business Partners and Employment Counsel to assess risk, ensure consistent practices, and guide sensitive employee matters Analyze ER trends and metrics to surface insights, inform proactive risk mitigation, and evolve practice in close partnership with Employment Counsel Maintain current knowledge of federal, state, and local employment laws; support global alignment on ER standards where applicable Collaborate with cross-functional partners on initiatives intersecting with ER, such as input on policies, performance management and manager capability-building Create global-ready resources including case management tools, reporting standards, and documentation integrity Provide mentorship and guidance to other People Compliance team members as the function expands Who You Are: 5 - 7+ years of progressive HR experience, with at least 2+ years specializing in employee relations or workplace investigations in the U.S. Demonstrated ability to manage complex and high-risk cases with discretion, empathy, and sound judgment Strong investigative interviewing, analytical, and fact-finding skills. Deep understanding of U.S. employment law and compliance requirements (multi-state experience preferred, global a bonus) Proactive, process-minded, and solutions-oriented, with experience creating scalable infrastructure Familiarity with compliance and regulatory requirements related to accommodations, performance management, and workplace policies. Exceptional written communication, including clear, defensible investigation reports Communicate clearly and compassionately, with the ability to influence across stakeholders and functions Workday or case management system experience is beneficial Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: Best-in-breed onboarding Generous global benefits Intra-departmental mentor and buddy program for in-house networking New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing An inclusive company culture, able to join our Community Guilds and Inclusion Talks Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is:$90,000-$135,000 USD About Datadog: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes Analyze customer's IT Operations environment on a regular basis and provide recommendations that will maximize Datadog's value. Be the customer's advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements Participate and prepare for Monthly and Quarterly Business Reviews with customers Collaborate with Datadog's product management, engineering and technical services teams to help identify new features and products Continuously evolve best practice to technical product adoption and customer success Who You Are: Someone with a solid technical grounding and hands-on experience of IT Operations Confident in your hands on experience AWS, Azure or GCP Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc. Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc. Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc. Able to sit up to 4 hours, traveling to and from client sites Able to travel via auto, train or air up to 30% of the time Previous experience working as a TAM supporting mid-market and/or Enterprise customers in the cloud space Experienced using Datadog and/or other cloud monitoring tools Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: Best-in-breed onboarding Generous global benefits Intra-departmental mentor and buddy program for in-house networking New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing An inclusive company culture, able to join our Community Guilds and Inclusion Talks Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is:$100,500-$147,500 USD About Datadog: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

A leading cybersecurity firm is seeking a Regional Director to drive revenue growth in the data security business unit. You will lead a team focused on both current customers and new public sector opportunities. The ideal candidate has proven experience in consultative selling, a strong understanding of security solutions, and the ability to mentor a high-performing sales team. This role is remote and requires some travel across the United States. #J-18808-Ljbffr

The GTM Strategy & Operations Senior Associate - Security GTM will join a global team driving Datadog's next phase of growth. We're interdisciplinary thinkers working directly with Datadog's most senior leaders to shape strategy, improve operations, and enable data-driven decision-making across the business. As a member of the GTM Strategy & Operations team, you will support Datadog's rapidly growing Security business. You will help identify opportunities to accelerate growth, scale and support existing Security initiatives, and ensure our go-to-market approach evolves alongside the product. This role partners closely with our GTM teams and our Product and Product Marketing teams. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Define and execute on our Security GTM strategy in close collaboration with Product and Product Marketing. Own GTM performance measurement and business review cadences for our Security business, including forecasting and Monthly Business Reviews. Conduct competitive and market analysis to inform and refine our GTM strategy for Security. Identify priority customer segments and target accounts for our Security products, and work with the field to ensure appropriate coverage. Prioritize, design, and validate transformation programs to improve Security GTM performance based on quantitative analytics and qualitative insights. Build a strong field/product feedback loop by analysing qualitative and quantitative data and regularly shadowing Sales and Customer Success calls. Collaborate cross-functionally: partner with stakeholders across the business on key strategic and operational priorities for our Security business. Who You Are: At least 4-6 years in sales strategy & operations, management consulting, investment banking, or equivalent Strong sense of ownership. Exceptional analytical problem solving abilities: can model any operational question with high attention to detail. Proven ability to proactively develop actionable recommendations and process improvements from qualitative and quantitative data. Strong verbal and written communicator. Experience presenting to senior stakeholders. Experience with BI Tools (Tableau, Metabase, Looker, etc) or a willingness to learn on the job Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: Continuous training and career growth New hire stock equity (RSUs) and employee stock purchase plan Generous and competitive US benefits Friendly and inclusive workplace culture Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI2 Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is:$124,000-$165,000 USD About Datadog: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

The Manager of Networking at Datadog leads the global management of network services across all Datadog offices worldwide. This role is responsible for ensuring seamless, high-performance Wi-Fi and direct internet access in our global offices and conference room technology, supporting a rapidly growing global enterprise. As Datadog continues to grow rapidly, this role plays a critical part in scaling both the team and network infrastructure to meet increasing demand. This is a hybrid role that sits in global headquarters in New York city and requires three days in the office each week with occasional travel to our offices around the world. What You'll Do: Lead the global network engineering teams, managing both full-time employees and third-party vendors to ensure consistent and high-quality service delivery for Datadog offices worldwide. Oversee the design, deployment and scaling of office network infrastructure, including Wi-Fi (Cisco Meraki) and edge networking devices (Cisco, Palo Alto, Juniper, and others), ensuring these services operate according to Datadog's defined service level objectives. Define and implement standards, policies, and processes for network infrastructure to ensure security, reliability and scalability. Collaborate with IT Security, Enterprise Technology, and Workplace teams to align network services with broader IT and business objectives. Develop and track operational metrics for service availability, network performance, driving continuous improvement and optimization. Who You Are: An experienced people manager with at least 2+ years of leadership experience managing teams of network engineers. Proven expertise in Wi-Fi network engineering, including deep knowledge of Cisco Meraki and edge networking solutions from vendors like Cisco, Palo Alto and Juniper. Experience managing large-scale office technology projects in global enterprises with more than 10 offices and 7,000+ employees, ensuring infrastructure keeps pace with rapid company growth. Strong vendor management skills, with experience selecting, negotiating, and overseeing third-party providers for network services. Excellent communication and cross-functional collaboration skills, with the ability to work across IT, Workplace, Security, and executive stakeholders. Preferred: A degree in Computer Science, Software Engineering, or a related field, along with professional certifications such as CCNA, CCNP or equivalent networking certifications. Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: New hire stock equity (RSUs) and employee stock purchase plan (ESPP). Continuous professional development, product training and career pathing. Intradepartmental mentor and buddy program for in-house networking. An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups). Access to Inclusion Talks, our Internal panel discussions. Free, global mental health benefits for employees and dependents age 6+. Competitive global benefits. Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is:$140,000-$180,000 USD About Datadog: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Our Key Accounts Executive will target and close new business within the largest, most strategic prospects in key, high potential companies. In this role you'll be focused on understanding and uncovering the pain points these companies face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Develop and execute an outbound prospecting strategy tailored to specific Fortune 100 accounts Drive a strategic, multi-threaded sales motion spanning multiple stakeholders and product suites Cross-sell and navigate throughout complex accounts Create, own, and grow your own accounts, demonstrating the value of the Datadog platform Develop a deep comprehension of customer's business Work cross-functionally with marketing, and solutions engineering to drive coordinated efforts that support the outbound prospecting strategy Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI Demonstrate resourcefulness when faced with challenges that defy easy solution Have intuitive sense of necessary steps to close business and gain customer validation Identify robust set of business drivers behind all opportunities Ensure high forecasting accuracy and consistency Who You Are: Someone with 5+ years Enterprise Sales experience selling into Fortune 100 companies with the ability to win new logos Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+ Able to demonstrate methodology to prospect and build pipeline on your own Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred) Self-starter mindset and resourceful by nature Coachable and willing to adapt your sales motion as needed Able to sit up to 4 hours, traveling to and from client sites Able to travel via auto, train or air up to 70% of the time Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: New hire stock equity (RSU) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Intra-departmental mentor and buddy program for in-house networking An inclusive company culture, opportunity to join our Community Guilds Generous and competitive benefits package Continuous career development and pathing opportunities Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is:$135,000-$150,000 USD About Datadog: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

The Recruiting team is responsible for growing our teams at Datadog with great people in multiple technical and business areas. Our Recruiters are strategic business partners, matchmakers, sellers, and marketers that have strategic relationships with the leadership team. As a Recruiting Coordinator, you have a high-impact role with significant visibility and the opportunity to make a real difference in Datadog's future. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Organize all facets of a candidate's interview process: scheduling interviews (on-site and remote), managing communication workflow, coordinating travel/reimbursement, sending offer letters Manage job opening and job posts in our Applicant Tracking System, ensuring all information externally publicized is accurate and compliant Provide exceptional experiences for all candidates, greeting and providing office tours for those who come onsite Support the training of new interviewers to scale interview panels Partner with internal and cross-functional team members to improve processes Develop stakeholder relationships with recruiters, people business partners, people coordinators, and hiring managers, maintaining effective and proactive communication Support the onboarding of new team members, deliver informative sessions, provide ongoing support while upholding the high standards of excellence Based on your bandwidth and contributions, you may have the opportunity to take on additional projects that further develop your skills and impact Who You Are: “Can-do” attitude: You are ready to take on any challenges that come your way and eager to do your best to give each candidate a top-notch experience Effective over-communicator: You are proactive in sharing updates and information with all the parties involved. You are able to convey your thoughts and ideas through both writing and speaking, and you are confident exchanging with candidates, colleagues, and company leaders alike Organized: You are comfortable with multi-tasking, and find the most efficient ways to prioritize daily tasks and ongoing projects Attentive: You catch all of the small details and are able to match the speed of recruitment activity in an ever-changing environment Business acumen: You handle confidential and highly sensitive information with discretion and professionalism +3 years of professional experience, +2 years of relevant experience Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: Generous and competitive health benefits Free global mental health benefit through Spring Health New hire stock equity (RSUs) and employee stock purchase plan Continuous career development and pathing opportunities Best in breed onboarding Intradepartmental mentor and buddy program for in-house networking An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups) Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog offers a competitive compensation package for contract roles, which may include variable components based on the nature of the assignment. Actual compensation is determined by factors such as the contractor's skills, qualifications, and experience. Please note that contract roles are not eligible for Datadog's employee benefits programs. The reasonably estimated yearly salary for this contract role at Datadog is:$60,000-$70,000 USD About Datadog: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

We are seeking a skilled and experienced Information Security Analyst II. This individual will support Datadog's ability to respond, add, and maintain compliance with various security compliance frameworks. This analyst will coordinate PCI-DSS audit activities and develop and deliver evidence from subject matter experts and Datadog tools. Additionally, we encourage a mindset of innovation and continuous improvement, looking to refine and enhance our approaches wherever possible. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Coordinate the completion of PCI-DSS audit activities, including managing the audit contractor, delivering of evidence, and conducting quality reviews of auditor documentation Serve as a key liaison and manage expectations between internal teams (including Engineering, Product) and internal/external auditors. Synthesize complex customer and regulatory standards into concrete requirements for the Datadog Engineering, Legal and Business teams. Assist Engineering teams with creation and implementation of security controls to address security compliance risks. Foster strong collaboration across teams to drive successful compliance outcomes and ensure alignment with organizational goals. Build and maintain robust relationships with stakeholders to understand their needs and deliver exceptional service. Continuously enhance technical expertise by staying updated with industry trends and emerging technologies. Facilitate open communication to share knowledge and insights, promoting a learning environment. Who You Are: Minimum of 3-5 years' work experience in risk management, security compliance and/or auditing with significant hands-on control experience. A background in auditing or managing security compliance for SaaS based tech (AWS, GCP, Azure, and other SaaS based vendors like Salesforce, Workday, ServiceNow, etc.). Thorough understanding of one or more security compliance frameworks (e.g., FedRAMP, PCI-DSS, SOX, ISO 27001, SOC). Experience assessing control implementation across a technical environment to identify potential risks and proven ability to identify areas that require additional risk mitigation. Experience developing, guiding, implementing, and documenting security and control solutions that address compliance requirements. You are passionate about reading and writing, particularly when it comes to translating complex technical controls into language that resonates with both business and engineering audiences. You thrive in a collaborative culture where teamwork and shared learning are at the forefront. Efficiency is a core value for you, and you consistently seek ways to optimize processes and outcomes. Your ability to bridge communication between different teams allows you to drive organizational success. Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Intradepartmental mentor and buddy program for in-house networking An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups) Access to Inclusion Talks, our internal panel discussions Free, global mental health benefits for employees and dependents age 6+ Competitive global benefits Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is:$123,000-$157,000 USD About Datadog: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

The Team: As a function of Datadog's Go-to-Market (GTM) Enablement and Business Value department, the Business Value team partners with go-to-market teams to deliver impactful business cases to our customers to justify their investment in Datadog. Our GTM Enablement org works with a best-in-class product that solves real problems for our customers, and our Business Value team plays a key role in instilling value selling practices across the entire sales organization. From building impactful programs to developing ROI/TCO value models, we help drive revenue and high-level strategic decision making across the entire business. The Opportunity: We're seeking a creative and entrepreneurial Business Value Manager based in New York City who will partner directly with our customers to build business cases that quantify the business value our products deliver to their bottom line. This critical customer-facing position will collaborate cross-functionally with teams ranging from Sales and Post Sales to Marketing and Product in order to scale the business value function within Datadog. In this role you will directly impact the bottom line of our business while gaining executive visibility inside and outside of the organization. You Will: Lead business value assessments for our largest deals, working closely with customers to identify key business drivers and quantify the business value our products deliver to their bottom line. Develop in-depth ROI/TCO value models to quantify business value that can be achieved through our products Partner with sellers to lead value-based discovery sessions with technical and business stakeholders to drive key objectives and measurable outcomes Craft and deliver executive level presentations to CxOs Perform strategic analyses in support of sales opportunities, identifying areas where our products can add value to customers' business operations. Build short term and long term observability strategies for large enterprises based on industry and maturity of customers Develop and operationalize models, processes, and materials (e.g. talk tracks) to drive continuous improvement in our Business Value Program. Piloting, test and validate new business value offerings / programs in partnership with GTM teams Become an expert in Datadog selling methodology while driving adoption Assist with Datadog's ongoing field enablement efforts with value selling training, designing new training curriculum, knowledge management, etc. for strategic sales and post-sales teams Build external presence via delivery of webinars and other events to communicate Datadog's value to our customers in achieving key digital transformation initiatives You Are: Experienced in 6+ years working in a related field with 4+ years experience in: running business value assessments; management consulting or IT consulting with proven track record of advising senior business stakeholders; enterprise sales or other equivalent experience Someone who holds a BA in Software Engineering, Economics, Finance, or other analytical field required, MBA or other advanced degree strongly preferred Outstanding in your analytical abilities, verbal and written communication skills An exceptionally strong presenter with demonstrated experience in client-facing roles or working with C-suite executives Confident in bringing a strategic, consultative mindset and building financial models Comfortable building relationships with Datadog's sellers and adopting an advisory approach to enabling our sales teams Demonstrated experience in complex SaaS sales-cycles with strong technical acumen Passionate about coaching others and comfortable working and leading cross-functional teams Willing to travel up to 10% of time Bonus Points: Highly analytical and comfortable with complex data sets Creative problem solver who thrives with ambiguity Equally comfortable with the big picture and with the details Knowledge and interest in the cloud and monitoring space Excited to work with engineering, marketing, sales, finance and other functions Benefits & Growth Generous and competitive benefits New hire stock equity (RSUs) and employee stock purchase plan Continuous career development and pathing opportunities Product training to develop an in-depth understanding of our product and space Best in breed onboarding Internal mentor and buddy program cross-departmentally Friendly and inclusive workplace culture About Us: Datadog is the monitoring and security platform for cloud applications. Our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stack, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term. Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is:$125,000-$184,000 USD About Datadog: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Join our growing Accounting team as a Lead Accountant and play a key role in preparing our company for public-readiness. You'll manage month-end close, intercompany transactions, and variance analyses, while supporting technical accounting topics like ASC 842, capitalized software, and debt financing. We're seeking a CPA (preferred) with 3+ years of experience, strong GAAP and SOX knowledge, and hands-on NetSuite expertise. Ideal for someone detail-oriented, collaborative, and passionate about continuous process improvement. #LI-RS1 #LI-Remote 3+ years of either combined public and private accounting (at a publicly traded company) experience, or just public accounting experience. CPA is preferred. Attention to detail with the ability to analyze underlying data to address unforeseen occurrences and create tactical plans for the team. Ability to work in a fast-paced environment, manage competing priorities, and adhere to tight deadlines. Thorough knowledge of US GAAP and Sarbanes Oxley (SOX) Internal Control requirements Excellent written and oral communication skills, active listener, tailors' communication to the audience Problem solving and decision-making capacity in a high growth environment. High emotional intelligence, ability to build and sustain relationships at multiple levels within and outside of finance Experience with Netsuite ERP or similar Bachelor's Degree in Business Administration or Accounting required Good understanding of FX and consolidation is a plus Enjoys building workbooks and an account reconciliation that tells a story. Salary range and description Min $120,000 - Max $145,000 USD per year Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities. In addition to the base salary and annual bonus target and an equity component is included in the compensation package. Our Commitments: Icertis is committed to: Icertians (employees) and their family's physical, mental and financial health and wellbeing Turbocharging Icertians careers Making a social and environmental impact in our communities Cultivation and advancing a culture of diversity, equity, inclusion and belonging (DEIB) within our company, customers, and suppliers Generous holidays including the 4th of July week off - paid Free professional and leadership coaching Annual personal development allowance What we offer: Robust medical (physical & mental vision and dental benefits Employee assistance program (EAP) Equity (RSUs) and shared ownership in the company Generous 401K match Flexible work environment Paid maternity and paternity leave Generous holiday and PTO program CaaS (coaching as a service) Annual personal development allowance 7 Days for Humanity - 7 paid volunteer days annually Global and regional DEIB steering committees, employee resource groups (ERGs) Global DEIB training programs and guest speakers throughout the year Own assigned monthly close activities including preparation of journal entries, intercompany transactions, account reconciliations, etc. Perform monthly, quarterly and annual variance analysis to ensure resulting financial statement results accurately reflect business activity and are in accordance with US GAAP. Partner with Technical Accounting team to provide the operational support on various technical accounting topics including ASC 842 Lease Accounting, Capitalized Software, Commissions, and Debt Financing, etc. Enjoys doing ad hoc technical research and will add to the technical accounting bench for the team. Participate in the implementation and maintenance of the Company's system of internal controls. Participate in the ongoing development/establishment of accounting policies, thresholds, and procedures. Partner cross functionally to analyze accounting impacts of anticipated business transactions. Assist in continuous improvement initiatives, identifying opportunities for improvement to support scalable accounting processes, including systems implementations, to ensure compliance and accuracy of financial results. Create audit-ready support for our external auditors in conjunction with year-end audit procedures and requests throughout the year. Support ad-hoc projects as needed.

At Datadog, we don't just support our products, we master them. As Datadog's in-house product experts, the Technical Escalation Engineering (TEE) team plays a critical role in driving our global success. We enable our customers, from the world's most innovative startups to the largest enterprises, to harness the full power of Datadog's platform, ensuring their growth, reliability, and performance. Through deep technical expertise, relentless problem-solving, and exceptional customer engagement, we educate, guide, and troubleshoot, delivering high-impact solutions that shape the customer experience. Whether through hands-on technical call, in-depth fact findings meeting, or complex investigations, we set the gold standard for technical excellence and customer advocacy. As part of our TEE team, you'll tackle the most challenging technical problems, collaborate directly with Engineering and Product to refine and evolve our platform, and mentor teams worldwide, elevating the technical bar at every level. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. The Opportunity Join a team of elite problem-solvers from diverse backgrounds, engineers, innovators, and technologists, united by a passion for tackling complex challenges the right way. We don't just fix problems, we redefine solutions. As part of the Technical Escalation Engineering (TEE) team, you'll operate at the heart of Datadog's ecosystem, working at the intersection of Technical Solutions, Engineering, Product, and our Customers. Every challenge you take on will directly impact the performance, scalability, and success of both our clients and our platform. You'll be in an environment that moves fast, challenges you daily, and rewards curiosity, ownership, and technical excellence. This is your chance to shape the future of observability and security, driving innovation, mentoring teams, and influencing product direction while witnessing your expertise make an immediate and lasting impact. If you're ready to elevate your career and push technical boundaries, this is where you belong. Datadog values people from all walks of life. We understand not everyone will meet all the below qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. What You'll Do: Develop deep technical expertise, continuously learn as the product evolves, and become the go-to authority in your domain. Investigate complex escalations, lead high-stakes technical calls, and drive solutions for our most critical customer challenges with urgency and precision. Run engaging office hours, deliver impactful learning sessions, and mentor the Global Support Engineering team (GSE), ensuring they're equipped to handle any challenge. Partner with Engineering and Product to proactively identify gaps, drive meaningful improvements, and advocate for customers in shaping the evolution of our platform. Who You Are: A self-driven problem solver with an obsession for excellence and continuous learning. You thrive in ambiguity, take initiative, and push beyond expectations. A strategic thinker who defaults to a client-centric approach, proactively identifying opportunities to enhance customer experience while balancing technical feasibility. An independent, fast learner, capable of picking up new technologies, adapting to evolving priorities, and crafting innovative solutions to complex technical issues. A customer advocate, experienced in high-stakes technical support or solutions engineering, comfortable tackling difficult customer challenges, and turning problems into opportunities. A collaborator and mentor, who enjoys sharing knowledge, raising the technical bar for the team, and contributing to a culture of excellence. Bonus points Computer Science or Engineering majors Experienced in using Zendesk, Jira, Confluence, or similar softwares. Benefits and Growth: Generous and competitive global and US benefits New hire stock equity (RSUs) and employee stock purchase plan Continuous career development and pathing opportunities Product training to develop an in-depth understanding of our product and space Best in breed onboarding Internal mentor and buddy program cross-departmentally Friendly and inclusive workplace culture Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is:$104,000-$151,000 USD About Datadog: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

A leading customer experience software provider in San Francisco is looking for a Senior ML Engineer to enhance their retrieval-augmented generation platform. In this role, you will deliver AI-powered solutions, collaborate with cross-functional teams, and mentor junior engineers. The ideal candidate will have over 4 years of experience in machine learning systems, solid cloud deployment skills, and excellent communication. The company offers flexible working hours, professional development funds, and a supportive work environment. #J-18808-Ljbffr

As the Director, Solutions Advisory (Public Sector), you will be a vital part of our AMER Pre-Sales team, working with a group of talented professionals. Your expertise will be instrumental in understanding customer needs, crafting innovative solutions, and supporting our sales team to drive business growth. This role offers a unique opportunity to make a significant impact on our company's success and shape the future of contract management solutions in the US Federal and Government Contractor space. #LI-BB1 Bachelor's degree in business, Technology, or a related field or equivalent experience; master's degree preferred. 8+ years of experience in a solutions advisory or pre-sales role or as a federal or government contractor, preferably in the contract management space. Understanding and knowledge around federal contracting processes, including and not limiting understanding capture management, negotiation, federal awards, subcontracting and contract closeout. Proven track record of successful customer engagements and deal closures (internal or external). Excellent communication and presentation skills, with the ability to articulate complex ideas clearly. Proficiency in using CRM systems and sales enablement tools. Ability to work collaboratively across different teams and departments. Analytical and logical mindset with experience in market research and competitive analysis. Strong business acumen and a results-driven approach. Flexibility to travel as required for customer meetings and industry events. Compensation: Base: $155-210K OTE: (75/25): $207-280K Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities. In addition to the base salary and annual sales target incentive bonus, an equity component is included in the compensation package. Our Commitments: Icertis is committed to: Icertians (employees) and their family's physical, mental and financial health and wellbeing Turbocharging Icertians careers Making a social and environmental impact in our communities Cultivation and advancing a culture of diversity, equity, inclusion and belonging (DEIB) within our company, customers, and suppliers Generous holidays including the 4th of July week off - paid Free professional and leadership coaching Annual personal development allowance What we offer: Robust medical (physical & mental vision and dental benefits Employee assistance program (EAP) Equity (RSUs) and shared ownership in the company Generous 401K match Flexible work environment Paid maternity and paternity leave Generous holiday and PTO program CaaS (coaching as a service) Annual personal development allowance 7 Days for Humanity - 7 paid volunteer days annually Global and regional DEIB steering committees, employee resource groups (ERGs) Global DEIB training programs and guest speakers throughout the year Engage with customers and prospects to comprehend their business objectives and requirements. Develop compelling solution strategies, showcasing the value of Icertis' platform through demonstrations and workshops. Collaborate with field sales teams to support Go-To-Market initiatives and ensure successful deal closures. Take ownership of responses to RFIs and RFPs, ensuring timely and accurate submissions. Stay updated with industry trends and competitor offerings to maintain a competitive edge. Conduct market research and analysis to identify new business opportunities and potential partnerships. Work closely with product management and development teams to ensure product-market fit and enhance the platform's capabilities. Create and deliver compelling presentations and proposals to stakeholders and decision-makers. Contribute to a culture of continuous improvement and innovation within the Solutions Advisory team.