User Experience Researcher jobs at ICONMA - 220 jobs
Senior UX Research (Remote) #ESC9912
Experthiring 3.8
Kansas City, MO jobs
What's in it for you?!
Join one of the most recognized names in tax preparation, serving millions of clients each year!
Robust training and continuing education.
Be part of a collaborative environment with clear processes, mentoring, and tools to succeed.
Long term contract!
Health/Dental/Vision Insurance available!
If that's you, let's talk!
Job Type : Contract
Location : Kansas City, Missouri
Pay : Great Pay!
Job Description
What you will be doing:
Drive continuous discovery for our onboarding experience across multiple digital product teams.
Shape userexperiences through ongoing research and actionable insights.
Collaborate closely with cross-functional partners to simplify financial decisions.
Co-create research plans and prioritize learning objectives with product teams.
Conduct weekly or bi-weekly moderated user interviews and usability tests using UserTesting.com or similar platforms.
Engage with a range of customer segments to validate concepts and uncover user needs.
Analyze and synthesize research findings into actionable insights and recommendations.
Deliver regular research summaries and next-step recommendations to stakeholders.
Advise on research priorities across multiple product teams, including web, mobile, AI-driven, and retail systems.
Support additional teams or initiatives as assigned.
Work closely with product managers, designers, and other stakeholders to ensure research is actionable and aligned with business goals.
Share findings within knowledge management systems and facilitate team learning.
Conduct usability testing of prototypes and live products (e.g., AI features, tax calculators, onboarding flows).
Validate concepts for new account creation and profile experiences.
Discover gaps and opportunities in financial health tools for key customer segments.
Validate future-state concepts for digital platforms.
Produce weekly or bi-weekly research synthesis reports.
Record moderated interviews and prepare summaries.
Provide actionable recommendations for product teams.
Document and share results with relevant stakeholders.
Participate in research planning and allow product teams to observe user interviews.
Share insights at the team level; executive presentations are not required.
Maintain a consistent cadence of userresearch and synthesis.
Engage effectively with stakeholders during research activities and deliverables.
Validate hypotheses and refine onboarding experiences.
Utilize tools such as UserTesting.com and Insights Engine provided by the company.
Collaborate with product teams for research planning and insight generation.
Report to the Director of the Customer Center of Excellence (or designee) with dotted-line alignment to the Director of Design for onboarding vision work.
Adapt to the evolving scope based on organizational needs.
Experience you will need:
Senior or Lead-level UX Researcher with 5-15 years of relevant experience.
Proficient with UserTesting.com or similar remote research tools.
Strong skills in generative research, interview moderation, and usability testing.
Experience balancing AI-driven and human-generated insights.
Excellent communicator and collaborator, able to work independently and with diverse teams.
Our client asked me to submit 3 great people within the next few days. We work directly with the hiring manager and can arrange interviews within a few days
Elina Sindhu
#INDEH123
$62k-86k yearly est. 30d ago
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UX Researcher IV
Crystal Equation 4.2
Burlingame, CA jobs
Onsite Our mission is to help people build community and bring the world closer together by giving them the tools to feel connected anywhere, anytime. This is accomplished by building a new generation of products and devices that integrate the digital and physical worlds, enhancing all aspects of people's lives and unlocking entirely new ways to interact with others and the world around them. Research is paramount to this organization's success; iterative design research is needed to mold early product ideas into testable prototypes and creative evaluative research is needed to improve and prepare those products for market.
We are looking for a Qualitative or Mixed Methods UX Researcher to design and conduct research on topics such as Artificial Intelligence (AI), wearable devices, and technical solutions to users' everyday problems.
Responsibilities:
Collaboratively and independently developing and executing research plans,
Partnering closely with researchers and XFN to refine research questions and inform study design,
Recording and analyzing attitudinal and behavioral data in-lab and remotely,
Running descriptive analyses on small-scale quantitative data,
Synthesizing internal and external research to provide clear insights,
Writing study reports,
Preparing presentations, and
Contributing to product strategy and execution.
Skills:
Strong verbal and written communication and interpersonal skills
Strong collaboration and problem solving skills across research and product areas
Experience with human subjects research in an in-person setting
Experienced with hardware-based researchExperienced in generative and evaluative qualitative research design and analytic methods
Experience running descriptive analyses on quantitative data
Experience utilizing data to define and support hypotheses
Experience with storytelling to get traction with various audiences
Flexibility to adapt and overcome obstacles inherent to working with software and hardware prototypes
Flexibility to adapt and overcome obstacles inherent to working in a fast-paced environment with changing priorities
Experience with autonomy and decision making to balance demands
Experience managing multiple projects and requests simultaneously, maintaining organization and communication with stakeholders and partners
Strong ability to work independently and manage one's time
Experience leading research studies throughout all phases of the product development cycle
Minimum Qualifications:
Masters in Sociology, Human Factors, Psychology, HCI, or related field
7+ years experience in UX research and/or design
Preferred Qualifications:
PhD in Sociology, Human Factors, Psychology, HCI, or related field
Experience with AR/VR technologies
Pay range is $82 - $87 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.
For more information regarding our Privacy Policy, please visit crystalequation.com/privacy.
$82-87 hourly 15d ago
Senior UX Researcher
Trinet 4.7
Atlanta, GA jobs
TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers' compensation insurance.
TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you're passionate about innovation and making an impact on the large SMB market, come join us as we power our clients' business success with extraordinary HR.
Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So, if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the , nobody's perfect - and we encourage you to apply. You may just be the right candidate for this or other roles.
A Brief Overview
The Senior UserExperienceResearcher (UXR) will use human-centered design principles to drive improvements and generate new products and services that are intuitive, accessible, and seamless. Responsibilities include developing a deep understanding of our customers and internal colleagues, conducting userexperience (UX) research, collaborating with cross-functional teams, inspiring change, delivering oral and written presentations, and sharing actionable insights.
What you will do
Champion the user throughout the product development lifecycle
Own UX research projects by planning and conducting UX research for software products and potentially for services
Determine the appropriate UX research method or mix of methods based on stakeholders' research questions
Develop a research plan, collect data and analyze, synthesize and summarize qualitative and quantitative data to inform design decisions
Present UX research findings and insights
Screen, recruit and schedule research participants
Use readily available technology for remote UX research
Evangelize UX research
Share ways to improve UX research processes, collaboration with other teams, etc.
Performs other duties as assigned
Complies with all policies and standards
Education Qualifications
Bachelor's Degree in Anthropology, Human-Computer Interaction (HCI), Human Factors, Psychology, or a related field required
Master's Degree in Anthropology, Human-Computer Interaction (HCI), Human Factors, Psychology, or a related field preferred
Experience Qualifications
Typically 5+ years professional experience in the enterprise or other complex software space, as a userexperienceresearcher required
Typically 5+ years experience with evaluative and generative research required
Skills and Abilities
Knowledge of research methods through all phases of software development (including usability testing, interviews, contextual inquiries, persona development, etc.)
Understand data analysis and synthesis
Ability to formulate clear and understandable reports and present/communicate findings to internal leadership teams
Skillfully give and receive feedback to and from stakeholders and manager
Effective presentation, verbal and written communication skills, and ability to facilitate collaborative sessions
Successfully manage multiple projects and meet deadlines
Creative problem-solving skills
Ability to navigate complex stakeholder relationships
Ability to lead and influence without authority
Align UX research studies with product and business goals
Ability to coach or mentor less experienced UX Researchers
Work Environment
Work in clean, pleasant, and comfortable home or office setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. Position may be considered remote and require reliable and consistent internet service.
The preferred location for this role is Atlanta, GA, and the salary range for this location is $98,600.00 to $197,200.00. All qualified external applicants will be considered for an in-office role, based in Atlanta. All qualified internal candidates are encouraged to apply and consider relocation to Atlanta and may be considered for remote hire at the company's discretion. The candidate's final salary offer will be based on the candidate's skills, education, work location and experience.
A candidate's compensation may also include bonuses consistent with TriNet's corporate bonus plan.
Additionally, subject to applicable eligibility requirements, TriNet offers permanent full-time employees a variety of benefits including medical, dental, and vision plans, life and disability insurance, a 401(K) savings plan, an employee stock purchase plan, eleven (11) Company observed holidays, PTO and a comprehensive leave program. Please click the following link for detailed information about our benefits offerings: ****************************************************
Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.
TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact ********************* to request such an accommodation.
$98.6k-197.2k yearly Auto-Apply 2d ago
User Experience Researcher
Futurewave Systems 3.8
San Dimas, CA jobs
Founded in 2006, Futurewave Systems is a minority owned boutique, STAFFING & PROFESSIONAL SERVICES PROVIDER headquartered in Atlanta, GA. We are a GLOBAL NETWORK of proven industry professionals demonstrating the fastest fulfillment rate of high tech professionals for Fortune 500 Companies.
Job Description
The UserResearcher works closely with UX Designers and Project Stakeholders to propose and conduct userresearch activities consisting of Strategic and Tactical studies.
The Userresearcher is responsible for coordinating, planning, executing, and reporting on UserExperienceResearch activities across numerous ADP products, services and platforms.
These activities include, but are not limited to task-based testing, card sorting, surveys, focus groups, 1:1 interviews, task analysis, field and crowd sourcing, remote moderated testing, remote unmoderated testing, prototype testing, persona creation/evolution/weighting, recruiting, etc. across platforms and user groups for complex web and mobile applications.
This individual, working closely with stakeholders, identifies the appropriate userexperienceresearch methods/activities for each project and is responsible for designing, planning, conducting, and communicating results of related research studies at all organizational levels with the highest quality.
The UserResearcher also investigates and evaluates UserExperienceResearch trends in the industry and communicates recommendations to the enterprise team aimed at enhancing UX processes, incorporating new or innovative ideas, increasing research velocity/value/efficacy and/or recommending new methodologies and tools as appropriate.
This individual acts as an internal UX Research consultant, providing expert guidance on userexperienceresearch to Development, Product Management and other stakeholders in order to ensure data driven / informed design.
The UserResearcher works in a multidisciplinary environment, and in a collaborative fashion, on userexperienceresearch activities throughout the software development lifecycle of applications with numerous research initiatives occurring concurrently.
TECHNICAL SKILLS:
Strong background in userexperienceresearch with software, web, B2B, B2C, and/or mobile applications leveraging usability techniques that include some or all of the following: iterative/formative discovery, remote usability testing, heuristic evaluation, task analysis, surveys, focus groups, persona definition, field research, crowd-sourcing, etc.
Experience with Morae, Qualtrics, Usuara, and /or iRise Studio and other research or prototyping tools is highly desirable. Knowledge and experience in Information Architecture, User Interface Design and Visual Design along with related best practices is also desirable. Experience and past success performing UX Research within an Agile SDLC is preferred.
Qualifications
Advanced degree in HF/HCI or a related discipline or equivalent experience required.
5-8 years of experience working in the userexperienceresearch field within a fast-paced software development environment
Skills Matrix:
•Task based testing
•Card-sorting
•Surveys
•Focus groups
•1:1 interviews
•Task analysis
•Field and crowd sourcing
•Remote Moderated Testing
•Remote un-moderated testing
•Prototype Testing
•Persona creation/evolution/weighting
•Recruiting, etc. across platforms and user groups for complex web and mobile applications
Tools:
•userexperienceresearch with software, web, B2B, B2C, and/or mobile applications
Highly Desired:
•Morae, Qualtrics, Usuara, and /or iRise Studio and other research or prototyping tools
•Experience and past success performing UX Research within an Agile SDLC is preferred
Additional Information
6+ Months Contract
$84k-111k yearly est. 9h ago
User Researcher
Hired Recruiters 4.1
Austin, TX jobs
COMPANY'S JOB DESCRIPTION LINK
Workstream's SaaS technology addresses the top pain point of the local businesses around you: hiring, managing, and retaining qualified workers. Our customers include leading brands from multiple sectors, including McDonald's, Jamba Juice, 7-Eleven, Uber, FedEx, Chevron, etc. Workstream enables these businesses to hire faster with texting / SMS, cutting in half the time to engage, hire and onboard hourly workers. The 2.7 billion desk-less workers are 80% of the global workforce but have been heavily underserved by technology compared to the other 20% of in-office knowledge workers.
At series B, we are quickly expanding our product portfolio. We are a team from Google, Uber, MIT, and Stanford. In addition, we are backed by legendary VC's and industry's experts, including Founders Fund, BOND, Coatue, the CEO of Doordash, the President of Instacart, and more!
We're looking for an experienced UX Researcher to join our growing design and research team. You will be looked upon to uncover deep insights and partner with product designers, product managers, engineers and cross-functional roles to elevate the userexperience for our teachers, students, parents and school admins who use our web and mobile products every day around the world.
You must be passionate about userresearch, an exceptional communicator and be comfortable scaling your work from identifying new product opportunities, validating product concepts to running usability tests after products have been launched. As one of the first researchers to join our team, you'll have the opportunity to develop the userresearch identity, practice and culture across our company.
Senior UserResearchers are leaders within their product areas working with leadership and product teams on strategy, roadmap and goals. You must be able to process a wide variety of information - product data, customer and internal feedback- to break down complex problems and frame your thinking in ways that anyone in the company can understand. It's not about what you know and can do as much as it is bringing others along with you.
We expect our enterprise product experiences to be held to the same standards as the world's best consumer products. We relish the challenges and opportunities that come with building a top notch research function - people, process, culture, growth, impact - and we need your help.
Day in The Life:
Design and conduct studies across key product areas, utilizing methods such as ethnographic/field research, diary studies, surveys, usability testing (remote and in-person), and any other methods you find impactful
Package insights into design tools and assets for the product managers and designers (i.e. personas, design principles, scenarios, frameworks, etc.)
Collect, analyze, and present quantitative and/or qualitative data to generate actionable strategic and tactical recommendations that can improve the product experience for our users
Partner with our data analytics team to provide context for their insights
Find compelling ways to communicate insights, advocate for our users and cultivate an empathetic culture across the company
Adapt and innovate research practices to meet team needs under the tight timeframes of a rapidly growing company
Who You Are:
Lead researchexperience on projects that require qualitative and quantitative data collection and analysis
Multi-year experience managing cross-functional projects that involve key stakeholders, product teams and cross-functional roles
Experience working within an agile/lean product process
Excellent written and verbal communication and presentation skills
Strong listening, analytical, and organizational skills
Enthusiasm for a team-oriented, collaborative, highly energetic, fun and fast-paced environment
The drive and energy to create a user-first company culture
An undergraduate degree in Human-Computer Interaction, Sociology, Psychology, Computer Science, Cognitive Science or comparable UX researchexperience
5+ full years of experience working with product organizations, conducting qualitative and quantitative research studies, including usability tests, surveys, and user interviews
$76k-106k yearly est. 60d+ ago
UX Researcher
Artech Information System 4.8
Pasadena, CA jobs
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Role: UX Researcher
Job Location: Pasadena, CA
Duration: 12+ months (might convert to FTE)
Job Description:
· Researches the user requirements and process flow of the websites.
· The UserExperienceResearcher will be primarily responsible for designing, conducting, analyzing, and reporting on user-centered design research and usability testing for the website, including identification of user needs and goals, task and workflow modeling, ethnography and persona development as well as rapid iterative usability testing, and more formal, in-depth testing.
· A successful UserExperienceResearcher must be able to work with minimal supervision on multiple concurrent projects.
· Conduct usability research both online and in the field and provide recommendations for improvement.
· Serve as a member of a team that acts as a 'repository' of research-based usability knowledge.
· Work with project business representatives and team members to test business requirements using heuristic/qualitative methods.
· Determine user needs by conducting task-focused analyses.
· Work with graphic designers to test proposed look & feel initiatives.
· Coordinate, conduct and moderate usability tests and prepare written analysis.
· Understand how ethnography and personas influence and form the basis of in-depth user requirements and iterative product creations and the evaluation of those design solutions.
· Demonstrated expertise in one or more of the following research methods: in-field research, HCI (human-computer interaction), usability testing, participatory design, in-production a/b testing, expert evaluation, or web data analytics (conversion analysis)
· Familiarity with quantitatively driven testing practices and a/b testing tools such as Adobe Target, Adobe Analytics or Google Analytics.
Required Experience: Minimum of 2-3 years leading and conducting userresearch studies
Preferred Experience: 4+ years leading and conducting userresearch studies in interactive/digital marketing, testing and influencing userexperience on consumer-facing, heavy transactional products within a large organization
Required Education: Bachelors or advanced certification along with practical business experience in userresearch testing and data analysis
Top 3-5 Daily Responsibilities:
· Conduct usability research both in-lab, online and in the field and provide recommendations for improvement.
· Serve as a member of a team that acts as a 'repository' of research-based usability knowledge.
· Work with project business representatives and team members to test business requirements using heuristic/qualitative methods.
Top 3-5 Required Skills:
· Ability to combine quantitative metrics and qualitative feedback into actionable improvements
· Coordinate, conduct and moderate usability tests and prepare written analysis.
Additional Information
For more information, Please contact
Shubham Rastogi
**************
*********************************
$106k-146k yearly est. Easy Apply 60d+ ago
UX Researcher
Artech Information System 4.8
Pasadena, CA jobs
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Role: UX Researcher
Job Location:
Pasadena, CA
Duration: 12+ months (might convert to FTE)
Job Description:
·
Researches the user requirements and process flow of the websites.
·
The UserExperienceResearcher will be primarily responsible for designing, conducting, analyzing, and reporting on user-centered design research and usability testing for the website, including identification of user needs and goals, task and workflow modeling, ethnography and persona development as well as rapid iterative usability testing, and more formal, in-depth testing.
·
A successful UserExperienceResearcher must be able to work with minimal supervision on multiple concurrent projects.
·
Conduct usability research both online and in the field and provide recommendations for improvement.
·
Serve as a member of a team that acts as a 'repository' of research-based usability knowledge.
·
Work with project business representatives and team members to test business requirements using heuristic/qualitative methods.
·
Determine user needs by conducting task-focused analyses.
·
Work with graphic designers to test proposed look & feel initiatives.
·
Coordinate, conduct and moderate usability tests and prepare written analysis.
·
Understand how ethnography and personas influence and form the basis of in-depth user requirements and iterative product creations and the evaluation of those design solutions.
·
Demonstrated expertise in one or more of the following research methods: in-field research, HCI (human-computer interaction), usability testing, participatory design, in-production a/b testing, expert evaluation, or web data analytics (conversion analysis)
·
Familiarity with quantitatively driven testing practices and a/b testing tools such as Adobe Target, Adobe Analytics or Google Analytics.
Required Experience:
Minimum of 2-3 years leading and conducting userresearch studies
Preferred Experience:
4+ years leading and conducting userresearch studies in interactive/digital marketing, testing and influencing userexperience on consumer-facing, heavy transactional products within a large organization
Required Education:
Bachelors or advanced certification along with practical business experience in userresearch testing and data analysis
Top 3-5 Daily Responsibilities:
·
Conduct usability research both in-lab, online and in the field and provide recommendations for improvement.
·
Serve as a member of a team that acts as a 'repository' of research-based usability knowledge.
·
Work with project business representatives and team members to test business requirements using heuristic/qualitative methods.
Top 3-5 Required Skills:
·
Ability to combine quantitative metrics and qualitative feedback into actionable improvements
·
Coordinate, conduct and moderate usability tests and prepare written analysis.
Additional Information
For more information, Please contact
Shubham Rastogi
**************
*********************************
$106k-146k yearly est. Easy Apply 9h ago
UX Researcher (III)
Us Tech Solutions 4.4
Mountain View, CA jobs
As a UserExperience (UX) Researcher, you are an expert in your field. You use your knowledge of qualitative and/or quantitative research methods to conduct moderately complex research projects with little-to-no oversight. You are able to communicate their findings clearly and concisely, and your work has a direct impact on product strategy and decision-making. You are also actively involved in contributing to the field of UX research, collaborating, and finding new ways to improve the userexperience. You are a fully-trusted, senior member of a team, and may be seen as a âÃ'ÂÃ' ̃leadâÃ'ÂÃ'ÂTM of a particular area, project, or initiative. Responsibilities include:
- Propose ideas to improve products and services through research-driven insights and recommendations. Drive user-centric thinking to unblock partners and collaboratively solve constraints in strategy, product or technology. Advocate for, and practice, inclusive research and design practices and promote the creation of inclusive products.
- Guide product strategy through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs. Create and communicate research findings, insights, and recommendations demonstrating a comprehensive understanding of the user and business, partnering with cross-functional teams to extend the impact and visibility of the research.
- Identify, create, and effectively use key insights and metrics to evaluate product, service, and ecosystem impact. Utilize broad and deep understanding of the business goals, product ecosystem, user trends, and industry to guide research-driven, user-centric thinking and decision-making.
- Contribute to developing project priorities in alignment with larger project goals, and coordinate allocation of resources within the project. Act on opportunities to expand responsibilities within and outside the product team. Anticipate and remove roadblocks with the potential to impede progress.
- Conduct research to identify user needs and business opportunities that guide product and business goals by demonstrating comprehensive understanding of and empathy for the user and the business. Perform research that increases user empathy and guides user-centric thinking and a vision/strategy that is shared with cross-functional partners.
- Anticipate evolving user needs and research opportunities by evolving or adapting the research strategy for a large or complex research project or program. drive and/or execute comprehensive analysis for complex research projects or programs, such as defining and implementing qualitative or quantitative frameworks, or development and ownership of surveys that define strategic priorities for products across teams.
- Build consensus and influence team to gain support for research-based, user-centric solutions. Communicate research insights and recommendations to partners or stakeholders, addressing and anticipating challenges and questions.Minimum role qualification requires proficiency in:
- Interactive technology
- Ethical UX research
- UX research methodology
- Product development lifecycle
- Human/user behavior
- UX storytelling
- Research processes
- UX systems thinking
$102k-140k yearly est. 60d+ ago
Senior UX Researcher - AI Monetization & Digital Ads
Us Tech Solutions 4.4
Mountain View, CA jobs
**About the Role:** + We are looking for a Senior UX Researcher to lead research strategy for AI-driven monetization and digital advertising experiences. + In this role, you will shape how businesses connect with users through data-informed, human-centered ad experiences across search and digital platforms.
+ You will partner with cross-functional teams - including Product, Design, Engineering, and Data Science - to define the advertiser and userexperience strategy for next-generation monetization products. This position offers the opportunity to drive research that influences both product design and business strategy in a rapidly evolving, AI-first environment.
**Key Responsibilities:**
+ Lead end-to-end UX research for digital advertising and monetization initiatives - from exploration and concept validation to post-launch evaluation.
+ Apply a wide range of qualitative and quantitative methods, including interviews, usability testing, concept validation, surveys, and data analysis.
+ Translate complex findings into clear, strategic insights that influence product vision, ad formats, and monetization models.
+ Collaborate closely with cross-functional partners to ensure advertiser and user needs are reflected in design and product decisions.
+ Investigate advertiser pain points, perceptions of automation and AI, and opportunities to improve campaign experience and ROI.
+ Conduct mixed-method studies combining UX, behavioral, and business data to drive holistic product understanding.
+ Champion research-driven decision-making and mentor others in methodological best practices.
**Minimum Qualifications:**
+ UX researchexperience, including work in digital advertising, search monetization, or related business-to-business products.
+ Understanding of search, display, or performance-based ad ecosystems and advertiser workflows.
+ Proven track record of independent research leadership, influencing complex product ecosystems.
+ Expertise in both qualitative and quantitative research methods and the ability to determine appropriate approaches for each project.
+ Experience conducting research with advertisers, agencies, or business users in ad tech, martech, or analytics environments.
**Preferred Qualifications:**
+ Experience with AI- or ML-powered systems, especially in automation, personalization, or targeting contexts.
+ Skilled in storytelling and stakeholder alignment to drive impact across multidisciplinary teams.
**Education:**
+ Bachelor's degree or equivalent practical experience.
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$102k-140k yearly est. 60d+ ago
Consumer Electronics UX Researcher
Us Tech Solutions 4.4
Mountain View, CA jobs
+ Client is looking for UserResearcher who will be tasked with providing meaningful insights about the connections between hardware and software and to help promote a user centric perspective on these interactions. **Responsibilities:** + Interface with stakeholders to understand study needs.
+ Conduct studies (in-lab and remote) that result in data that supports direct insights about product performance.
+ Create reports, and provide report presentations to the team, and answering follow up questions after the presentation is completed.
**Experience:**
+ 5+ years of experience in userresearch for consumer products
+ Start to finish usability and concept testing, from participant recruitment to final report
+ Experience with phone or tablet hardware userresearch
+ Experience with device performance measurement
**Skills:**
+ UserResearch
+ Consumer Products
+ Surveys
+ In-Lab Research
**Education:**
+ Masters degree or higher in cognitive science, usability, human factors, or similar fields.
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$102k-140k yearly est. 60d+ ago
Play Store Apps UX Researcher
Us Tech Solutions 4.4
Mountain View, CA jobs
+ As a Researcher, you'll work with a variety of disciplines including UX designers, product managers, engineers, product marketing managers, and product support managers. Collaborating with each, you'll uncover and drive user-centered insights that contribute to our products' success. You'll also have the opportunity to work with the broader UXR team on cross-product research initiatives. The ideal candidate will regularly apply empathy and data-driven-insights to inform product recommendations and strategy.
**Responsibilities:**
+ Independently conduct qualitative research for Apps. Working closely with other researchers on the team, identify research opportunities and initiate research roadmaps.
+ Collect and analyze user behavior through usability studies, concept studies, diary studies, qualitative interviews, ethnography, surveys, and dogfood research.
+ Conduct research with smartphone users around the world in targeted markets.
+ Present research findings in compelling presentations that bring stakeholders together around our users' needs.
+ Work with designers, product managers, engineers, and other UXRs to prioritize research opportunities in a fast-paced, rapidly changing environment.
+ Become familiar with the apps business and industry around the world.
**Experience:**
+ 5+ years' experience as a UX researcher with a solid track record of using research to drive product development.
+ Expertise in multiple qualitative research methods including usability research, diary studies, in-depth interviews, ethnographic research, and surveys.
+ Some quantitative skills and knowledge of survey design and basic statistics.
+ Excellent interpersonal, communication, negotiation, and collaboration skills.
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$102k-140k yearly est. 60d+ ago
Vision Science/Display Technologies UX Researcher
Us Tech Solutions 4.4
Mountain View, CA jobs
+ We are looking for a UX Research Associate to conduct evaluative and mixed methods research in support of Project. The UXR Research Associate will work closely with other UX Researchers, vision science researchers, product managers, engineers, and designers to conduct qualitative and quantitative research (e.g., usability testing, perceptual studies, surveys, interviews). The UX Research Associate will conduct research projects and support designing, setting up, analyzing, and presenting results from research studies.
**Responsibilities:**
+ Manage and support the setup and execution of research studies
+ Understand study needs, create research plans, organize study materials, define respondent / participant criteria, and organize materials needed for research activities.
+ Analyze and report on data from research activities.
**Experience:**
+ 5-7 years of work experience in relevant graduate-school researchexperience
+ Experience with SPSS, R, or other data cleaning and analysis tools
+ Experience and understanding of display technologies
+ Basic familiarity with each of the following methods, and in-depth expertise in one or more of the following:
1. Usability studies
2. Behavioural science experiments
3. Concept tests
4. Perceptual studies
5. User interviews
6. Field research
7. Surveys
+ Solid understanding of and comfort with qualitative methods and foundational research.
+ Strong understanding of experimental design
+ Familiarity in basic quantitative analysis.
+ Detail-oriented, excellent organization skills and ability to work to work independently on a variety of tasks
+ Excellent interpersonal, communication, and collaboration skills.
**Skills:**
+ SPSS, R, or other data cleaning and analysis tools
+ Usability studies
+ Surveys
+ Qualitative and Quantitative methods
**Education:**
+ M.A./M.S. (completed) in Psychology, Sociology, Human Factors, or other fields emphasizing human behavior.
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$102k-140k yearly est. 60d+ ago
Applied UX Researcher
Us Tech Solutions 4.4
Mountain View, CA jobs
+ The client's product lets you collaborate with generative AI to boost productivity and fuel creativity. The UXR team is made of dedicated and talented UI designers, researchers, writers, content designers, and PgMs passionate about creating the best possible experience for our users. We work in a fast-paced, highly collaborative environment with team members across Assistant, Research, Search, Trust & Safety, and Responsible AI.
**Responsibilities:**
+ Prioritize and scope research opportunities with cross functional partners across product development life cycle.
+ Design and conduct a mix of tactical and strategic research across all stages of the product development lifecycle.
+ Prioritize and drive research that improves userexperience and informs the product roadmap.
+ Lead all aspects of the research process, from planning to execution to communication of the results.
+ Clearly communicate research agenda with cross-functional partners, understand and balance business requirements and technical constraints with user needs.
+ Drive change through research. Make research findings convincing and actionable for both research experts and non-experts.
**Experience:**
+ 3+ years of experience in an applied research setting.
+ Researchexperience in any of the following product categories/industries: voice based digital assistant, mobile devices, GenAI would be beneficial.
+ Track record demonstrating excellent command of research questions within a given domain, and of technical tools for the analysis of data within that field.
+ Demonstrated understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.
+ Strong stakeholder management and peer (e.g., UXD lead and ICs, UXW, Eng, PM) collaboration skills.
**Skills:**
+ UX Research
+ Applied Research
+ GenAI
**Education:**
+ BA/BS degree in Human-Computer Interaction, Human Factors, Statistics, Psychology or a related field, or equivalent practical experience.
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
+ We are seeking an experienced Applied UX Researcher to join our team in San Francisco, CA, working in a hybrid onsite model. In this role, you will lead end-to-end qualitative research initiatives that shape product strategy and design decisions across a diverse portfolio of B2C and B2B (advertiser-focused) products. You'll partner closely with cross-functional teams-including Product, Design, and Engineering-to uncover actionable insights, identify user needs and pain points, and drive user-centric decision-making.
+ The ideal candidate is a self-starter with deep expertise in qualitative methods such as usability studies, diary studies, and concept testing, as well as strong analytical and storytelling skills to communicate insights effectively. This is an opportunity to make a tangible impact by guiding strategic product direction through thoughtful, ethical, and data-driven research.
**Responsibilities:**
+ Scope research projects, translating stakeholder questions and hypotheses into research questions, and independently defining the appropriate methods to address the team needs.
+ Independently conduct qualitative research methods end-to-end, including usability studies, concept tests, diary studies, and user interviews, to identify user needs, painpoints, and opportunities that guide product decision-making by demonstrating comprehensive understanding of the user and the business.
+ Perform research that guides user-centric thinking and a vision/strategy that is shared with cross-functional partners.
+ Clearly communicate research findings, insights, and recommendations demonstrating a comprehensive understanding of the user and business, partnering with cross-functional teams to extend the impact and visibility of the research.
+ Communicate research insights and recommendations to partners or stakeholders, addressing and anticipating challenges and questions.
+ Guide product decisions through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs.
+ Utilize broad and deep understanding of the business goals, product ecosystem, user trends, and industry to guide research-driven, user-centric thinking and decision-making.
+ Anticipate evolving user needs and research opportunities by evolving or adapting the research strategy for a large or complex research project or program.
+ Lead and/or execute comprehensive analysis for complex research projects or programs, such as defining and implementing qualitative or quantitative frameworks, or development and ownership of surveys that define strategic priorities for products across teams.
+ Build partnerships with cross functional stakeholders including product, design and engineering to influence the team's strategy and gain support for research-based, user-centric solutions.
**Experience (Mandatory):**
+ 5+ years of experience in an applied research setting, or similar.
+ Extensive experience with independently executing qualitative UX Research methods (e.g., usability studies, contextual inquiry, surveys, etc.).
+ Relevant product researchexperience with B2C and B2B (ideally advertiser) products.
**Experience (Desired):**
+ Proficiency in UX research methods with advertiser or other B2B user groups.
**Additional skills required include:**
+ Proficiency in qualitative UX research methodology (including usability studies, concept tests, diary studies, and user interviews).
+ Proficiency in UX research tools.
+ Proficiency in Ethical UX research.
+ Proficiency in Product development lifecycle.
+ Proficiency in Human/user behavior.
+ Proficiency in UX storytelling.
+ Advanced proficiency in Research processes.
+ Proficiency in UX systems thinking.
**Education:**
+ Bachelor's degree or equivalent practical experience.
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$102k-141k yearly est. 60d+ ago
Software Products Quantitative UX Researcher
Us Tech Solutions 4.4
San Francisco, CA jobs
+ The client is looking for a Software Products Quantitative UX Researcher for a 7+ months contract position in San Francisco, CA (onsite in a hybrid model). **Responsibilities** + Design, execute, socialize learnings on new product experience. + Collaborate with XFN partners to identify research priorities.
+ Collaborate with XFN partners to apply learnings to product, design, and engineering strategy.
+ Conduct foundational and tactical quantitative research (e.g. surveys).
+ Conduct foundational and tactical qualitative research (e.g. interviews, diary studies).
+ Collaborate with Design, PM, Data Science, and Eng stakeholders to direct and advise on product, design, and ranking tactical and strategic product decisions in support of the launch of a new product.
**Mandatory:**
+ 5+ years' experience as UX Researcher for software products.
+ 5+ years' experience with quantitative UX research methods (e.g., surveys, logs data analysis, machine learnings techniques).
+ 3+ years experiences with qualitative UX research methods (e.g. interviews, diary studies, usability studies would be a plus.
+ Log data analysis experience.
+ Experience with SQL/Python.
+ Survey design expertise.
+ Experience with Dscout, UserTesting would be a plus.
**Education:**
+ MA or PhD in Social Science (e.g. psychological, social psychology, sociology, anthropology, economics, etc).
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$102k-141k yearly est. 60d+ ago
Gen-AI UX Researcher
Us Tech Solutions 4.4
Sunnyvale, CA jobs
+ In this role, you will develop and execute research programs that inform strategy across client Cloud's Applied AI products. You will partner closely with UX, PM, Engineering, and Data Science to define priorities, uncover user needs, and guide product vision in fast-moving 0→1 environments as well as large-scale enterprise settings.
+ Our ideal candidate brings strong product sense, deep expertise in mixed-methods research, and the ability to translate technically complex AI use cases into clear, actionable insights. You excel at simplifying data-rich workflows and advocating for user value through compelling storytelling.
**Responsibilities:**
+ Define and drive cohesive, holistic research programs that guide product strategy across the Applied AI portfolio.
+ Lead primary research efforts including field studies, interviews, surveys, logs analysis, and metrics programs.
+ Contribute to product and research roadmaps; manage complex project timelines and ensure on-time delivery.
+ Partner closely with UX, PM, Engineering, and Data Science to align on priorities in a rapid, dynamic environment.
+ Develop a deep understanding of client Cloud Applied AI products, technical architectures (Cloud, APIs, LLMs), user motivations, and business opportunities.
+ Translate complex workflows into clear insights and recommendations that influence product direction.
+ Communicate research findings effectively through reports, presentations, and cross-functional workshops.
+ Help establish and scale best practices for high-quality qualitative and quantitative research across the team.
**Experience:**
+ Expertise conducting interviews, field studies, surveys, logs analysis, and Customer Journey (CUJ) instrumentation.
+ Strong understanding of mixed research methods, with clarity on when and how to apply each during different product phases.
+ Ability to synthesize and communicate complex technical concepts including Cloud infrastructure, APIs, and large language models.
+ Experienceresearching enterprise products or technically complex domains.
+ Excellent leadership, communication, and cross-functional collaboration skills.
+ Proven success in both 0-1 product environments and scaling research practice in large enterprises.
**Skills:**
+ UX Research
+ Gen-AI
+ Customer Journey
+ Interviews
+ LLM
**Education:**
+ Bachelor's degree in a quantitative field
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$102k-140k yearly est. 50d ago
Applied UX Researcher (Messaging Apps)
Us Tech Solutions 4.4
New York, NY jobs
**Duration: 6 months (Hybrid)** + This project is focused on evaluating new and existing mobile features for iOS in conjunction with upcoming feature rollouts and marketing initiatives. The goal is to assess how these features are perceived by users and to inform strategic decisions around whether a feature should be launched, improved, or deprioritized-ultimately ensuring that feature development aligns with user needs and delivers meaningful value.
**Overall Responsibilities:**
+ This role will focus on using survey and interview studies to evaluate features, and messaging, and to inform a potential marketing strategy.
+ Design and implement research studies (semi-structured interviews, usability tests, surveys).
+ Run research studies (e.g., program a survey in Qualtrics, carry out interviews with participants, etc.).
+ Plan and execute evaluations of new and existing messaging apps features.
+ Define success metrics and KPIs for feature performance.
+ Design userresearch studies and analyze feedback to assess feature value.
+ Identify user pain points and areas for improvement.
+ Make data-driven recommendations on whether a feature should be launched, improved, or deprioritized.
+ Align recommendations with business goals and marketing strategies
+ Create reports and presentations to communicate findings and decisions.
+ Influence product roadmap and prioritization through clear evidence-based insights.
+ Analyze results and communicate findings (e.g., in slide decks).
**Experience (Mandatory):**
+ 4 years of experience in an applied research setting, or similar.
+ Experience assessing and enhancing the userexperience of messaging and mobile app features during launch phases on iOS and Android.
+ Strong understanding of userexperience (UX) principles and design thinking.
+ Experience with research design and analysis utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).
+ Experience with Qualtrics and basic statistical techniques.
+ Strong grasp of diverse research methods, including A/B testing, alpha and beta testing, usability studies, concept testing, diary studies, literature reviews, focus groups, and surveys etc.
+ Excellent communication and collaboration skills including ability to distil findings into concise insights and engage and excite stakeholders about research.
**Experience (Desired):**
+ Successful track record of running userresearch programs, employing a variety of qualitative and quantitative research methods.
+ Self-motivated and able to work with little direction.
+ Passionate, high attention to detail, innovative, creative, and team focused.
+ Familiar with Android or iOS.
**Education:**
+ BA/BS degree or equivalent practical experience.
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$92k-132k yearly est. 60d+ ago
Mixed Method UX Researcher
Us Tech Solutions 4.4
New York, NY jobs
+ As a UX Researcher, you will conduct independent research, analyze real user behavior and work with Designers, Product Managers and Engineers to improve product for business users. Your research will be a key driver in making projects successful, and you are encouraged to find new opportunities for improving product UX.
**Responsibilities:**
+ Drive user centered product strategy through close partnerships with Research, Design, and our product partners (PMs and Eng).
+ Work closely with executive stakeholders to understand top of mind questions and define and scope research to answer those questions.
+ Define the roadmap of research for foundational and strategic work across product pillars.
+ Collaborate with various functions & multiple teams across PA's.
**Experience:**
+ 5+ years' experience as a UserExperienceResearcher.
+ Mixed methods research (quantitative and qualitative)
+ Previous experience working on growth or go-to-market research strategies
+ Understanding of the strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
+ Breadth of experience in qualitative research methodology, and product strategy.
+ Excellent interpersonal skills and demonstrated ability to work with a wide variety of stakeholders from different disciplines and levels.
+ Excellent communication, facilitation, and presentation skills.
+ Evidence of strategic-level impact.
+ Excited about working on large scale products, helping a very diverse user base.
+ Understanding of the strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
**Skills:**
+ Mix Method Research
+ Growth or Go-to-market research strategies
+ Research methodologies
+ Product life cycle
**Education:**
+ Bachelor's degree in human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$92k-132k yearly est. 60d+ ago
User Researcher
Artech Information System 4.8
Reston, VA jobs
As a UserResearcher, you will use your analytical skills to plan and conduct evaluative research (card sorting, tree testing, usability, heuristics, personas) and support user centered design research efforts (contextual inquiry, ethnography and data mining).
Responsibilities
· Work with product owners to determine research needs and prioritize those needs to align with business goals and objectives.
· Use your knowledge of research methodologies, human factors, and user centered design for how to improve the usability of business applications.
· Proven ability to collaborate and work with designers, developers, product managers to formulate and address research questions
· Work with UX team to plan and execute user studies, develop success criteria, analyze results and provide recommendations in accordance with FDA and other regulatory guidance (where applicable)
Qualifications
· Bachelors/Masters in Human-Computer Interaction, Human Factors, Psychology, or related field, or equivalent related experience
· 5+ years of relevant experience working as a researcher within a UX team
· Hands-on experience with qualitative and quantitative research methods
· Researchexperience with mobile devices
· Experience with lean UX methodology a plus
· Previous experience with healthcare a plus
· Ability to quickly learn and adapt in a fast-paced, highly interactive environment
· Strong communicator, who can comfortably present their research to team members and senior leaders
· Entrepreneurial spirit combined with corporate know-how
· Comfortable working in an agile development environment
Additional Information
All your information will be kept confidential according to EEO guidelines.
$73k-99k yearly est. 60d+ ago
User Researcher
Artech Information System 4.8
Reston, VA jobs
As a UserResearcher, you will use your analytical skills to plan and conduct evaluative research (card sorting, tree testing, usability, heuristics, personas) and support user centered design research efforts (contextual inquiry, ethnography and data mining).
Responsibilities
·
Work with product owners to determine research needs and prioritize those needs to align with business goals and objectives.
·
Use your knowledge of research methodologies, human factors, and user centered design for how to improve the usability of business applications.
·
Proven ability to collaborate and work with designers, developers, product managers to formulate and address research questions
·
Work with UX team to plan and execute user studies, develop success criteria, analyze results and provide recommendations in accordance with FDA and other regulatory guidance (where applicable)
Qualifications
·
Bachelors/Masters in Human-Computer Interaction, Human Factors, Psychology, or related field, or equivalent related experience
·
5+ years of relevant experience working as a researcher within a UX team
·
Hands-on experience with qualitative and quantitative research methods
·
Researchexperience with mobile devices
·
Experience with lean UX methodology a plus
·
Previous experience with healthcare a plus
·
Ability to quickly learn and adapt in a fast-paced, highly interactive environment
·
Strong communicator, who can comfortably present their research to team members and senior leaders
·
Entrepreneurial spirit combined with corporate know-how
·
Comfortable working in an agile development environment
Additional Information
All your information will be kept confidential according to EEO guidelines.