ICW Group jobs - 317 jobs

A leading insurance provider is seeking an experienced Executive Underwriter specializing in Excess Casualty to manage broker relationships and underwrite complex risks. The candidate should have over 7 years of underwriting experience, particularly within the E&S marketplace, and possess strong sales and technical skills. This role offers competitive compensation and a full benefits package, emphasizing a culture of collaboration and accountability. #J-18808-Ljbffr

Chubb is currently seeking a Workers' Compensation Claim Technical Assistant for our West Region. The successful applicant will be providing advanced technical support to our claim representatives and examiners for multiple jurisdictions. This position offers a hybrid work schedule with a minimum of 3 days per week working from the Los Angeles Office. Duties & Responsibilities: When necessary, assist with contacts for examiner so that appropriate compensability decisions can be made. Maintain active file diaries to ensure delegated tasks are completed. Understand jurisdictional benefit rates and payment deadlines to ensure compliance with state timeframes. Accurate documentation of claim activity within file notes. Produce quality documentation in an accurate and timely manner i.e., benefit notices, nurse and legal referrals, record requests, settlement documents. Respond timely and appropriately to internal and external customers on claim related issues. Adhere to state regulations for assigned states. Adhere to Best Practice guidelines. Collaborate with appropriate resources to timely resolve issues. Collaborate with peers in region to ensure adequate coverage during vacations or absences. Organize, summarize, and update materials as needed (e.g., legal pleadings, deposition transcripts, financial documents, etc.). Technical Skills & Competencies: Superior customer service showcasing verbal, written, and interpersonal skills. Aptitude for evaluating, analyzing, and interpreting information. Effective time management skills which demonstrate the ability to multi-task and prioritize by accomplishing tasks and assignments. Adaptability to constantly evolving environments and demonstrable flexibility which meets or exceeds a state requirement or a customer's expectation. Ability to work independently and efficiently while performing defined functions with minimal errors. Basic understanding of the Workers' Compensation and claim handling processes. Proficient computer skills and extensive knowledge of the Microsoft suite of Office products including Outlook, Word, Excel, and PowerPoint; Adobe Acrobat; and knowledge of state EDI systems a plus. Experience, Education & Requirements: Prior clerical and technical experience in researching and indexing data are preferred but not required. Proficiency with Microsoft Office Products. Experience in a fast paced, fluid environment. Strong communication and telephonic skills. Knowledge of medical terminology is a plus but not required. Knowledge of bill processing is a plus but not required. Knowledge of claim handling is a plus but not required. College degree in any area of study is preferred. If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure. The pay range for the role is $39,800 to $67,600. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled. ABOUT US Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external communities better everyday! Learn more about why you want to be here! PURPOSE OF THE JOB The purpose of this job is to oversee administrative processes within the Claims department. This position exists to alleviate the administrative responsibilities of the claims staff and to ensure that department inquiries are responded to in a timely manner. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides administrative assistance to the Claims team. * Prints benefit and claim notices and prepares for mailing. * Follows communication guidelines when handling different topics. Identifies the needs of customers and direct calls to appropriate team members or departments. * Answers phone calls from customers in a professional manner and responds to inquiries. Provides callers with basic claim information and payment status. * Collects W9 forms from vendors to process payments. * Reviews medical bills for potential new losses, required corrections, and/or assigns to existing claims. * Pays bills as needed. * Manages group email account and processes requests. * Provides backup assistance to claims support teams. Performs responsibilities required in branch offices as needed. * Provides front desk reception and associated administrative responsibilities. * Orders office supplies. * Reserves/books conference rooms and sets up offices/workstations for new employees. * Manages incoming and outgoing mail and packages. * Maintains printers and Pitney Bowes (or similar) mail machines. SUPERVISORY RESPONSIBILITIES This role does not have supervisory responsibilities. EDUCATION AND EXPERIENCE High school Diploma or GED required. Minimum 1 year of related experience and/or training; or equivalent combination of education and experience required. CERTIFICATES, LICENSES, REGISTRATIONS None required. KNOWLEDGE AND SKILLS Basic working knowledge of office procedures and processes. Solid data entry, attention to detail and phone skills. Ability to read, write and comprehend simple instructions, short correspondence, and memos. Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to use critical thinking skills to assess incoming phone calls and requests. Basic Microsoft Office Suite: Outlook, Word, Excel, PowerPoint, and ability to use multiple databases/programs to access information. PHYSICAL REQUIREMENTS Office environment - no specific or unusual physical or environmental demands and employees are regularly required to sit, walk, stand, talk, and hear. WORK ENVIRONMENT This position operates in an office environment and requires the frequent use of a computer, telephone, copier, and other standard office equipment. We are currently not offering employment sponsorship for this opportunity #LI-ET1 #LI-Onsite The current range for this position is $17.05 - $26.89 This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work. WHY JOIN ICW GROUP? * Challenging work and the ability to make a difference * You will have a voice and feel a sense of belonging * We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match * Bonus potential for all positions * Paid Time Off * Paid holidays throughout the calendar year * Want to continue learning? We'll support you 100% ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law. ___________________ Job Category Claims

The Claim Adjuster is an individual contributor role responsible for successfully and compliantly adjudicating claims, meeting claim execution targets, and delivering a WoW! experience to our Pet Parents every day. Responsibilities: • Adjudicating claims • Meeting or exceeding daily claim targets • Providing guidance, oversight, and final approval authority to non-licensed claims processors from GenPact, AdStrat, or Healthy Paws • Obtaining and maintains advanced adjuster licenses according to state and municipality requirements • Ensuring claims are compliantly processed and adjudicated following standard operating procedures and processes • Identifying process improvement opportunities and implementing solutions • Be a licensed Claim Adjuster or have the experience to become a licensed Claim Adjuster within six months • Property and Casualty License • Ability to effectively communicate with pet parents • Problem solving and decision-making skills • Organizational and time management skills • Basic IT skills - To be successful in this fully remote role, it's important that they feel confident managing basic functions independently-such as attaching files to emails, editing shared documents, troubleshooting simple issues like screensharing, and knowing when to escalate tech concerns to the right person-since all job duties are conducted online. • Outlook, Word, Access and Power Point skills • Experience with ERP or CRM systems a plus Education and experience: • Veterinary knowledge or experience evaluating medical records a plus • 2+ years of customer service or call center experience • High school diploma or equivalent work experience

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Underwriting Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $120,400.00 - $198,700.00 Target Openings 1 What Is the Opportunity? National Accounts provides casualty solutions for clients with significant risk with coverages such as Workers' Compensation, General and Product Liability, as well as Commercial Automobile Liability. The Account Executive Officer (AEO), National Accounts will partner with agents, brokers, and customers to provide guaranteed cost and loss sensitive coverage for new and renewal business based on customers' needs. This role is seen as a technical resource. As an AEO, you are decisive, detail-oriented, and know how to build relationships internally and externally to drive results. Your ability to independently assess complex risk and sell our products in challenging markets will contribute to the profitability and success of Travelers. What Will You Do? * Manage the profitability, growth, and retention of an assigned book of business. * Underwrite and skillfully negotiate complex customer accounts to minimize risk and maximize profitability. * Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales plans and identify cross-selling opportunities. * Foster and maintain relationships with external partners by regularly meeting in person with agents, brokers, and customers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite. Must be able to travel to such meetings. * Identify and capture new business opportunities using consultative marketing and sales skills. The sales process to target new accounts has a long runway (6 months to 1 year). * Independently develop and execute agency sales plans and frequently partner with your Managing Director (MD) to develop region/group sales plans. * May assist in the training and mentoring of less experienced Account Executives. * Perform other duties as assigned. What Will Our Ideal Candidate Have? * Bachelor's degree. * Six to eight years of relevant underwriting experience with experience in National Accounts. * Deep knowledge of loss sensitive products, the regulatory environment, and the local insurance market. * Deep financial acumen. * Strong critical thinking skills with the ability to proactively identify underwriting, marketing, or financial challenges and analyze available information to make timely decisions in alignment with our risk appetite. * Excellent communication skills with the ability to successfully negotiate in difficult situations with agents and brokers. * CPCU designation. What is a Must Have? * Four years of underwriting, claim, operations, risk assessment, actuarial, sales, product, or finance experience. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************

Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external communities better everyday! Learn more about why you want to be here! PURPOSE OF THE JOB The purpose of this job is to handle all aspects of workers' compensation cases with varying degrees of complexity and to provide other litigation and claim legal advice and services to all areas of the company. This role exists to provide high quality, proactive case handling utilizing legal expertise and litigation skills to independently handle a caseload of moderate exposure cases and standard litigation matters and deliver optimal results for ICW Group. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides litigation services and is responsible for all aspects of assigned Workers' Compensation matters. Manages the entire legal process, from investigation and discovery though trial prep and court proceedings, depositions, site inspections, court hearings, trials, etc. and negotiating settlements as required with minimal supervision. Litigates workers' compensation cases in California before all state and federal courts, administrative boards, and other court proceedings. Represents ICW Group, its related entities and insureds before administrative boards, state and federal courts, Court of Appeal, and the California Supreme Court. Assists in premium audit disputes before administrative boards or other court proceedings. Assists in subpoenas and other third-party discovery. Analyzes legal and factual issues; conducts extensive, well-reasoned legal research, as necessary; independently develop and present defense strategies on behalf of ICW Group. Responsible for the prompt, efficient and effective disposition of assigned cases. Provides accurate legal analysis and strategy recommendations to clients and claims personnel. Assists in analyzing, reviewing, and distributing information on new legislation, regulations, court decisions and proceedings. Provides strategic legal advice, recommendation, and implementation of clear, cost-effective, and efficient plans of action. Delivers ongoing quality assessments of the law and facts and recommendations for timely resolution. Assists in the analysis of referrals from claims and determines need for outside investigation or other information from the insured or others. Provides effective and timely communications, information, legal advice, and other services to clients and claims professionals on legal and factual issues. Develops, with minimal supervision, appropriate legal strategies for all stages of litigation and shares them with claims personnel and clients. Provides direction to legal support staff. Directs paralegals and other legal department staff in their duties and responsibilities in the assistance of matters assigned to the attorney. Ensures timely filing of all pleadings and motions or other documents with the court or administrative broads. Builds and fosters internal and external client relationships with a customer-centric focus. Adheres to all ICW Group's policies and procedures and the California Rules of Professional Conduct. SUPERVISORY RESPONSIBILITIES This role does not have direct supervisory responsibilities. Position will direct the work of support staff, which may include assistants and paralegals, in accordance with company policies and applicable laws, including the California Rules of Professional Conduct. These responsibilities include assigning, and directing work; review, revise and approve legal documents; delegate tasks to the appropriate staff member; train, coach, and mentor, as appropriate, support staff to ensure the delivery of quality legal services. EDUCATION AND EXPERIENCE Bachelor's degree from four-year college or university required. Juris Doctorate (JD) from an accredited law school required. Minimum 5 to 8 years of workers' compensation litigation experience or equivalent combination of education and experience required. CERTIFICATES, LICENSES, REGISTRATIONS Licensed and in good standing with the State Bar of California required, with no history of public or private reprisals. KNOWLEDGE AND SKILLS Proficient knowledge in litigating California workers' compensation matters with prior experience handling cases of various types. Must have a solid understanding of workers' compensation administrative rules, procedures, laws, and statutes. Familiarity with business legal principles and practices is preferred, including knowledge of billing practices and procedures. Demonstrated experience in working independently under minimal supervision, maintaining a strong work ethic, and exercising initiative. Ability to communicate effectively with external and internal clients both verbally and in writing. Ability to read, analyze, and interpret technical documents, legal materials of all types, and medical records. Strong negotiation and communication skills. Ability to respond to inquiries, issues, or questions from internal and external clients, businesses, and members of the State Bar or Judiciary, and regulatory agencies, including effectively responding to the most sensitive inquiries or concerns. Ability to effectively present information, verbally and in writing to clients, claims personnel, management, mediators, arbitrators, judges, juries, and members of the public. Proficient use of a personal computer and skills with Microsoft Word, Excel, Outlook, Adobe, and PowerPoint. Ability to learn various proprietary computer applications. Ability to work with mathematical concepts and apply concepts such as fractions, percentages, ratios, and algebra and geometry to practical situations. Ability to combine pieces of information to form general rules or conclusions and problem-solve. Ability to define legal issues, collect necessary data, establish facts, draw legal conclusions, and implement a strategic legal resolution. Expert at time management skills, appropriate delegation of activities and the ability to manage multiple legal matters at one time. PHYSICAL REQUIREMENTS Office environment - no specific or unusual physical or environmental demands and employees are regularly required to sit, walk, stand, talk, and hear. WORK ENVIRONMENT This position operates in an office and court environment and requires frequent use of a computer, telephone, copier, scanner, and other standard office equipment. The position requires traveling to various court locations as well as other business locations. We are currently not offering employment sponsorship for this opportunity #LI-JM1 #LI-Remote The current range for this position is $119,748.71 - $201,947.98 This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work. WHY JOIN ICW GROUP? Challenging work and the ability to make a difference You will have a voice and feel a sense of belonging We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match Bonus potential for all positions Paid Time Off Paid holidays throughout the calendar year Want to continue learning? We'll support you 100% ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law. ___________________ Job Category Shared Services

Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external communities better everyday! Learn more about why you want to be here! PURPOSE OF THE JOB The Data Scientist will build high performing machine learning models across the enterprise. As a key member of the rapidly growing Enterprise Analytics team, this role has the opportunity to develop and deploy impactful generative AI / LLM / ML solutions that drive revenue growth, reduce expenses, and enhance customer experience. This role will perform analyses of internal and external data sources in support of key business functions and develop predictive, descriptive modeling and identify areas of improvement for ICW business units. The Data Scientist will collaborate closely with business partners in Underwriting, Claims, Finance, Actuarial, HR, Law and Technology to help us realize the value in our extensive data resources. ESSENTIAL DUTIES AND RESPONSIBILITIES Build and deploy high performing AI/ML solutions. * Utilize LLM models to improve organization efficiency, and tune models as needed. * Perform prompt engineering. * Develop innovative AI and ML solutions and implement scalable feature engineering. * Create POC, MVP, as well as full-featured applications * Research and recommend emerging AI and ML approaches and present research results to stakeholders. * Partner effectively with data engineering and MLOps teams to ensure internal and external data pipelines support sophisticated data models and proper monitoring and alerting is in place. * Collaborate with machine learning engineers as they harden models and move them from the lab into production. * Identify and measure levers that impact essential metrics; communicate steps to business stakeholders. * Keep up to date with latest research in the field and contribute to maintaining and growing an active data science community at ICW Group. Drive insights and improve workflows and business processes throughout the organization. * Specify and develop advanced AI techniques to discover patterns, insights, and trends in ICW data. * Drive and strategize with other scientists and internal business units to ensure effective execution of data-driven initiatives. * Work closely with IT Security and Data Governance to ensure that analytics practices meet data security, privacy, and quality policies. * Collect, aggregate, and analyze data from multiple internal and external sources for use in the most advanced analytics. * Contribute to development of AI and ML internal policies and help ensure Enterprise Analytics team is compliant with applicable regulations. * Write code to help build and maintain data pipelines for production models. * Develop the highest quality, replicable predictive and descriptive analytics for business use. * Actively evaluate (tracks and validates) existing models to ensure optimal data-driven decisions and make changes as needed. * Develop a strong understanding of the business issues and data challenges of the organization in order to drive meaningful insights. * Communicate findings and insight to stakeholders and provide business strategy recommendations for optimizing business performance. * Analyze current business processes; make recommendations to management for new, more efficient, workflows, and processes. EDUCATION AND EXPERIENCE * Bachelor's degree required with a major in Statistics, Cognitive Science, Mathematics, Physics, Computer Science, Electrical Engineering, Psychology, Neuroscience or related field and a minimum of 4 years of industry experience in data science roles; OR Master's Degree and a minimum of 2 years of industry experience in data science roles; OR PhD in a related field with research involving AI/ML. * Ph.D. preferred. KNOWLEDGE AND SKILLS * Strong interest in and familiarity with LLMs / generative AI. * Experience with LLM tuning and distillation. * Knowledge and experience with statistical and machine learning algorithms, forecasting, recommender systems, reinforcement learning, deep learning, and optimization. * Cloud computing experience using several AWS tools and services. * Strong knowledge and experience with Python and SQL. * Containers and agile methodology. * Experience with PyTorch and MLflow. * Knowledge of databases and database methodology, especially Snowflake. * Experience with model deployment. * Knowledge in one or more of the following areas: Casual Inference, Anomaly Detection and/or modern Natural Language Processing techniques. PHYSICAL REQUIREMENTS Office environment - no specific or unusual physical or environmental demands and employees are regularly required to sit, walk, stand, talk, and hear. WORK ENVIRONMENT This position operates in an office environment and requires the frequent use of a computer, telephone, copier, and other standard office equipment. We are currently not offering employment sponsorship for this opportunity. #LI-TP1 #LI-HYBRID The current range for this position is $121,624.81 - $217,710.99 This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work. WHY JOIN ICW GROUP? * Challenging work and the ability to make a difference * You will have a voice and feel a sense of belonging * We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match * Bonus potential for all positions * Paid Time Off * Paid holidays throughout the calendar year * Want to continue learning? We'll support you 100% ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law. ___________________ Job Category Actuarial

Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external communities better everyday! Learn more about why you want to be here! PURPOSE OF THE JOB The purpose of this job is to supervise and provide guidance to the Claims Support staff and to assist in escalated Claims matters. This position exists to ensure that Company objectives and standards are met within the Claims Support team. ESSENTIAL DUTIES AND RESPONSIBILITIES Manages a claims support unit in the performance of their daily activities for the Claims Department. * Evaluates staff assignments for accuracy, quality and completeness ensuring deliverables are within the established processes and schedules. * Conducts audits, establishes and executes controls to assure quality of work meets or exceeds expectations. * Appraises and analyzes processes, procedures, and workflows to identify opportunities for process improvements and efficiency. Directs claim support unit projects and provides reporting. * Creates workflows and accountabilities specific to the needs of the Claims product. * Generates various analytical reports to demonstrate status of projects and/or assignments to senior management. * Communicates with insureds and agents with case updates when necessary. Develops and leads a team of claims support staff to collaborate in the processing of claims promptly, professionally, and economically. * Communicates Mission, Values, and other organization operating principles to staff. * Establishes and maintains the overall work cadence and ensures performance and outcomes strive for excellence in delivery and customer experience. Ensures that the entire team is engaged and that leadership practices in the department encourage development, recognition, and retention. * Establishes hiring criteria, on-boarding, and training requirements for incoming staff. * Oversees the performance management and development process for the department and performs performance management duties, development planning and coaching for direct reports. * Ensures adherence to all Company policies and procedures and compliance responsibilities. * Partners with internal stakeholders in preparation and delivery of Workers' Compensation education and training programs. SUPERVISORY RESPONSIBILITIES Directly supervises employees within the Claims Support team and carries out supervisory responsibilities in accordance with company policies and applicable laws. These responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; conducting performance and salary reviews; rewarding and disciplining employees; addressing complaints and resolving problems; coaching, mentoring, and developing team members to further their skills and knowledge; creating and monitoring development plans; setting performance expectations/goals; forecasting staffing needs and planning for peak times and absences; enforcing department policies and procedures. EDUCATION AND EXPERIENCE High school diploma or general education degree (GED), required. Bachelor's degree from four-year college or university in Business Administration, Management, or related field preferred. Minimum 1 - 3 years of related experience in a claims support role required. CERTIFICATES, LICENSES, REGISTRATIONS None required. KNOWLEDGE AND SKILLS Strong understanding of insurance claims principles and practices with direct experience in a support role. Ability to plan, organize, delegate, and develop corporate human resources capital. Excellent verbal communication, time management, and organizational skills. Must be detail oriented and have a sense of urgency for execution. Excellent phone skills. Strong computer typing skills and data entry experience. Attention to detail. Ability to multi-task. Strong prioritization skills. Prior supervisory experience preferred. Ability to read, write, and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization. Ability to add, subtract, multiply, and divide using whole numbers, common fractions and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to apply common sense understanding to resolve issues and problems that arise. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL REQUIREMENTS Office environment - no specific or unusual physical or environmental demands and employees are regularly required to sit, walk, stand, talk, and hear. WORK ENVIRONMENT This position operates in an office environment and requires the frequent use of a computer, telephone, copier, and other standard office equipment. We are currently not offering employment sponsorship for this opportunity #LI-ET1 #LI-Hybrid The current range for this position is $68,481.25 - $115,489.01 This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work. WHY JOIN ICW GROUP? * Challenging work and the ability to make a difference * You will have a voice and feel a sense of belonging * We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match * Bonus potential for all positions * Paid Time Off * Paid holidays throughout the calendar year * Want to continue learning? We'll support you 100% ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law. ___________________ Job Category Claims

Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external communities better everyday! Learn more about why you want to be here! PURPOSE OF THE JOB The Senior Manager of Machine Learning Operations (ML Ops) and Enablement Platforms is responsible for the day-to-day leadership of the ML Ops and Enablement Platforms team, implementing technological initiatives with business goals to deliver scalable, efficient solutions across the enterprise. This role is responsible for contributing towards the design, implementation, and execution of the ML Ops cloud capabilities. This role oversees the development, integration, and continuous improvement of key platforms, with a strong emphasis on SaaS solutions. In addition to cloud-based ML Ops infrastructure design and execution, the manager will be accountable for the performance and evolution of critical enablement tools driving innovation in automation and content management workflows to support enterprise-wide growth and agility. ESSENTIAL DUTIES AND RESPONSIBILITIES Develops and manages enablement platform portfolios for each department. * Defines and executes the vision for ML enablement platforms, ensuring alignment with business objectives and technology strategy. * Leads and mentors a team of ML Ops engineers in designing, building, and maintaining scalable infrastructure and tooling to support the full machine learning lifecycle. * Establishes best practices and standards for model deployment, versioning, monitoring, CI/CD pipelines, and related automation. * Collaborates with data scientists, ML engineers and enterprise platform teams to streamline workflows and ensure integration of ML solutions into production. * Manages the daily operations of enterprise enablement platforms, ensuring consistent performance, timely issue resolution, and alignment with business needs. * Oversees the configuration, maintenance, and enhancement of platforms such as OpenText ECM, UC4 workload automation, and InRule to support automation and workflow efficiency. * Coordinates platform updates, patching schedules, and system integrations to minimize downtime and ensure seamless functionality across teams. * Implements and monitors operational procedures and standards for platform usage, focusing on reliability, usability, and compliance. * Supports cross-functional teams by enabling platform capabilities that streamline business processes and reduce manual effort. * Handles vendor coordination, licensing, and support escalations for third-party tools like JIRA and InRule to ensure service continuity and value. * Tracks and reports on platform performance metrics, identifying areas for improvement and implementing corrective actions as needed. * Maintains documentation for platform configurations, operational procedures, and user guides to support knowledge sharing and onboarding. * Drives adoption of ML platforms across data science and analytics teams, providing training and support. * Provides support and integration of legacy systems, ensuring continued functionality while facilitating modernization efforts. Develops and leads a team of ML Ops and Enablement Platform professionals. * Provides tactical direction to the MP Ops and Enablement Platforms team, communicating organizational mission and values, building strategic roadmaps and setting standards for performance excellence. * Facilitates onboarding and training for new team members, ensuring they are equipped to manage and support enablement platforms effectively. * Leads and expands the ML Ops Platform team, with an emphasis on delivery, team building, and technical leadership. * Leads a team of platform specialists, providing hands-on guidance, task prioritization, and performance feedback to ensure operational excellence. * Establishes a collaborative team culture, ensuring high engagement, recognition, and retention of team members. Ensures leadership practices promote development and high performance. * Manages hiring, onboarding, and training for incoming staff, setting expectations and developing career paths to build a resilient and skilled team. SUPERVISORY RESPONISBILITIES Directly supervises team members and carries out supervisory responsibilities in accordance with company policies and applicable laws. These responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; conducting performance and salary reviews; rewarding and disciplining employees; addressing complaints and resolving problems; coaching, mentoring, and developing team members to further their skills and knowledge; creating and monitoring development plans; setting performance expectations/goals; forecasting staffing needs and planning for peak times and absences; enforcing department policies and procedures. EDUCATION AND EXPERIENCE * Bachelor's degree in Computer Science, Information Systems, or a related field required. * Minimum of 10 years of relevant experience in IT or enablement platforms, including 5 years in management roles. * Fluent in AI and ML terminology, concepts, and best practices on cloud platforms. Ability to demonstrate professional experience or self-driven interest and education in AI and ML a plus. * Experience in systems design, from business requirements analysis through day-to-day platform management, is required. CERTIFICATES, LICENSES, REGISTRATIONS * Certifications such as Certified DataOps Professional, TOGAF 9 Certified - Enterprise Architecture, or ITIL 4 Leader: Digital & IT Strategy desirable and considered a plus. KNOWLEDGE AND SKILLS * Expertise in optimizing automation workflows and operational processes, ensuring efficiency and scalability. * Skilled in tactical and operational planning, budgeting, project management, and policy development to support organizational initiatives. * Strong understanding of ML lifecycle, MLOps, and cloud-native architectures. * Excellent leadership, communication, and stakeholder management skills. * Proficiency in Microsoft Office Suite and strong communication skills to enable effective collaboration across all levels. * Possess excellent problem-solving and time management abilities, driving innovation and continuous improvement in automation and operational strategies. * Proficient in maintaining, troubleshooting, and evolving older technologies to align with current operational needs, minimizing disruptions and optimizing system performance. PHYSICAL DEMANDS The employee may need to sit in front of a computer for a period of time. While performing the duties of this job, the employee may occasionally need to reach, stoop, kneel, crouch, or crawl. The employee may need to lift and/or move up to 25 pounds. WORK ENVIRONMENT This position operates in an office environment and requires the frequent use of a computer, telephone, copier, and other standard office equipment. The noise level in the office is usually moderate. We are currently not offering employment sponsorship for this opportunity. #LI-TM1 #LI-HYBRID The current range for this position is $160,745.90 - $287,738.43 This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work. WHY JOIN ICW GROUP? * Challenging work and the ability to make a difference * You will have a voice and feel a sense of belonging * We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match * Bonus potential for all positions * Paid Time Off with an accrual rate of 5.23 hours per pay period (equal to 17 days per year) * 11 paid holidays throughout the calendar year * Want to continue learning? We'll support you 100% ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law. ___________________ Job Category IT

We are currently seeking candidates for a Manufacturing Specialist with experience in the insurance, loss control, and the safety industry. This person will be supporting our Michigan underwriting operations. The Manufacturing Specialist professional operates within the Risk Consulting Department and is considered an integral component of our value-added services for commercial insurance policyholders. The position will report to the Michigan Risk Consulting Branch Manager and directly support our Michigan territory, along with periodic travel outside the state. Occasional travel is sometimes required throughout the region as business needs warrant. The position requires overnight travel, 2-3 nights per month. Outside of local and regional client engagement travel, this is a "work from home" position. The primary focus of this position is to provide an understanding of a client's operations to our underwriting team; counsel clients on best practices related to their existing operations and programs (property evaluations for large complex locations, new construction projects, sprinkler plan reviews, development of internal guidelines); assist clients with identifying hazards within their facilities and, as appropriate, provide recommendations for improved practices; discuss and provide Chubb's risk consulting services to meet client needs and/or improve the accounts loss ratio. On-site visits with existing and prospective customers will be conducted, and comprehensive reports will be completed that evaluate hazards and controls for adequate risk selection, pricing, and application of underwriting techniques that will lead to profitable growth. Day-to-day activities will include scheduling client visits, processing client correspondence and inquiries, completing reports and following up on recommendations, and coordinating with claims and underwriting partners to ensure we exceed service expectations and consistently support satisfactory risk selection and client retention. Bachelor's degree in a field focused on Engineering, Safety & Health, or relevant work experience in the risk control/loss control field. Possessing relevant professional designations or certifications such as ASP, CSP, PE, or ARM is highly desirable, but not required. 8+ years of experience in property insurance risk management and loss prevention functions. Exhibit a deep knowledge of the manufacturing industry practice, including underwriting strategies, regulatory paradigms, emerging technologies, unique exposures, litigation, loss history, and risk assessment methodology as applicable. Demonstrate advanced proficiency in analyzing moderate to severe manufacturing industry practice exposures and controls across all applicable lines of business Counseling and providing presentations to existing customers on a variety of risk control topics Evaluation and servicing of larger customers in a variety of industries that include industrial, food processing, life sciences, ethanol, biodiesel, warehousing, and power generation. Training and mentoring of new consultants in property conservation, writing of internal standards, and consulting with less experienced staff, NAT/CAT reviews for wind, hail, flood, earthquake, and wildfire. Ability to effectively communicate technical information regarding well-controlled and poorly controlled exposures to various audiences, including clients, underwriters, brokers, or other stakeholders in the industry practice. Initiative, effective time management, and the ability to function both independently and collaboratively as an integral team member. Proficiency in Microsoft Word and Adobe Acrobat. A working knowledge of Microsoft Excel and PowerPoint is preferred. Meet Chubb's Risk Engineer, Katelyn Nassie, sharing her expertise and commitment to excellence in serving every Chubb customer. Craftsmen of Insurance Katelyn's Story - ******************************************************* Check out our State of the Art Training and Education Center Chubb Risk Engineering Center - *********************************************************************************

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim, Legal **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $52,600.00 - $86,800.00 **Target Openings** 1 **What Is the Opportunity?** Travelers offers the strength of a national legal organization committed to your professional development while maintaining a local focus. As a Legal Assistant at Travelers you will perform a variety of legal assistant and administrative duties for assigned attorneys, many of which are unique to a legal environment and require a working knowledge of legal concepts, terminology, and processes. Assist with general office support efforts as requested and assigned. **What Will You Do?** + Effectively compose various legal documentation including but not limited to pleadings, discovery, subpoenas and draft correspondence. + Review incoming mail to determine urgency and work with attorneys accordingly. + Maintain & Review attorney calendars daily and proactively handle upcoming events + Input and maintain all case file information into case management system for staff attorneys and ensure data integrity. + Act as liaison with experts and witnesses in scheduling/coordinating appearances, depositions, medical examinations and other court designated hearings. Retain court reporters and interpreters, if necessary. Act as a liaison between attorney and vendors. + Act as a liaison between client and Staff Counsel office by furnishing and requesting information as needed. + Assist with Trial preparation. + Records billable time when applicable. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Associates Degree or equivalent combination of relevant education and work experience preferred. + 1+ years experience as a legal assistant preferred. + Experience in insurance defense litigation preferred. + Strong written and oral communication skills. + Strong interpersonal skills to communicate with court personnel, other attorneys and their staff, clients, witnesses and outside vendors. + Highly proficient in MS Word, MS Outlook, Excel and Powerpoint. + Highly proficient with the usage of a case management system and other software applications. + Strong knowledge of trial procedures + Strong understanding of legal terminology, local court/jurisdiction rules and adhere to law office procedures. + Maintain strict confidentiality of office files and records. + Ability to manage time and multitask effectively and display problem solving skills by developing methods or approaches to getting the work done. + Ability to adapt to new situations and changing priorities. + Ability to work independently as well as in a team environment. **What is a Must Have?** + High School Diploma or its equivalent. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external communities better everyday! Learn more about why you want to be here! PURPOSE OF THE JOB The purpose of the Information Security Engineer III is to design secure architectures and develop cybersecurity approaches and techniques to evaluate the security of a system or network. This position will assist with strategic initiatives for short and long-term plans to identify and reduce the attack surface across applications and systems. The position exists to monitor and defend ICW Group's technology against potential threats that jeopardize the financial growth and security goals of the Company. ESSENTIAL DUTIES AND RESPONSIBILITIES Monitors and defends information systems against unauthorized access, modifications and/or destruction. * Monitors cloud, on-prem, and SaaS environments for security threats using SIEM, EDR, cloud-native logging, and network telemetry. * Leads security incident response, including preparation, detection, analysis, containment, eradication, and recovery. * Researches and implements methods to remediate network and application security vulnerabilities. * Leads and participates in security architecture controls reporting, compliance audits, monthly and ad-hoc statistics and trends, and risk-focused reports including internal and 3rd party Risk Assessments. * Utilizes automated tools to identify, assess, and report security concerns, with emphasis placed on effective communication to stakeholders. Takes an active lead to inform, advise, and partner with business units to help better secure operations. * Conducts threat hunting and root-cause analysis to identify anomalous behavior, exploitation attempts, and indicators of compromise. * Investigates potential data misuse, data exfiltration, and anomalous access patterns using logs, DLP, and monitoring tools. Leads and runs complex security related projects and resolves security related issues. * Resolves complex security projects and issues. Develops a set of security standards to respond to and recover from a security breach. * Uses advanced technologies including Intrusion Detection & Prevention Systems (IDS/IPS), Firewalls, SIEM, Antivirus, Network Packet Analyzers, Malware analysis and forensics tools to detect intrusions, breaches in compliance, etc. * Prepares and analyses system security reports by collecting, analyzing, and summarizing data and trends and makes recommendations to improve security. * Conducts threat modeling, secure design reviews, and application security assessments. * Maintains operational security posture for an information system or program to ensure information system security policies, standards, and procedures are established and followed. * Creates and updates technical security standards for assets and software. Serves as cyber security technical subject matter expert and trainer and primary resource for the organization. * Provides information security expertise to system development teams throughout the life cycle process. * Partners with Engineering, Infrastructure, Cloud, Data, and Operations teams to embed security into system design and delivery. * Leads and conducts information security risk assessments including documenting processes, service level agreements and best practices. * Develops the overall security design, development, testing and implementation of security solutions. Recommends compliance strategies that support customer requirements and alignment to company policy. * Tracks and reports on security metrics, risk trends, and remediation progress for assigned initiatives. * Collaborates with key stakeholders on remediation strategies and follow remediation activities through closure. Partners with project management and other internal teams in determining overall security solutions. * Executes technical and process changes required to adopt, maintain, and adjust InfoSec controls as required to manage the company's risks and align with industry best practices. * Works closely with Cloud Engineering to define secure deployment patterns, guardrails, and reusable security-approved architectures. * Works with peers in other internal groups to drive technical security risk down in targeted areas. * Takes end-to-end ownership of one or more security platforms, controls, or metrics, driving continuous improvement. * Contributes to the continual enhancement of the IT security infrastructure program through governance, core processes, leading technology, and enhancement of team's skill sets. * Coaches and educates engineers and partners to improve early detection, secure design, and shared security ownership. EDUCATION AND EXPERIENCE * Bachelor's Degree required in Engineering, Cybersecurity, Networking, or Computer Science related discipline. * Minimum 8 years of experience working in a security engineering related role designing secure networks, systems and application architectures or equivalent combination of education and experience required. * Minimum 3-5 years of experience in AWS Cloud Security services preferred. Direct experience using advanced technologies such as Intrusion Detection & Prevention Systems (IDS/IPS), Firewalls, SIEM, Antivirus software, Network Packet Analyzers, content filtering, Malware analysis and forensics tools to detect intrusions. * Experience in cyber security role requiring knowledge of data analysis, risk assessment, risk mitigation, investigation methods, incident management concepts and practices, and policy and procedure development. * Experience with AWS Services such as AWS Identity & Access Management, AWS Organizations, AWS Security HuB, Guard Duty, CloudTrail, AWS CloudTrail. CERTIFICATES, LICENSES, REGISTRATIONS Certification in GSEC, CISSP, and/or Security+ preferred. AWS Certified Security - Specialty, preferred. KNOWLEDGE AND SKILLS * Knowledge of risk assessment tools, technologies, and methodologies. * Knowledge of disaster recovery, computer forensic tools, technologies, and methods. Knowledge of enterprise security platforms. * Ability to communicate network security issues to peers and management. * Ability to read and use the results of mobile code, malicious code, and anti-virus software. * Strong understanding of endpoint security solutions to include File Integrity Monitoring and Data Loss Prevention. * Demonstrated experience as a lead engineer in the design, implementation and support in an enterprise IT environment. * Ability to combine disparate skills and thinking to craft solutions and solve complex operational problems. Ability to hypothesize on root cause of inefficiencies and then test out probable solutions against those hypotheses. * Must be able to read, write and speak English effectively. * Ability to effectively communicate/present technical information to a non-technical audience. * Ability to cross train and share information with team members. PHYSICAL REQUIREMENTS Office environment - no specific or unusual physical or environmental demands and employees are regularly required to sit, walk, stand, talk, and hear. Employees are required to reach with hands and arms; stoop, kneel, crouch, or crawl. Employees must occasionally lift and/or move up to 30 pounds. Employees are required to have visual acuity and be capable of operating and viewing computers and other electronic devices for extended periods of time. WORK ENVIRONMENT This position operates in an office environment and requires the frequent use of a computer, telephone, copier, and other standard office equipment. We are currently not offering employment sponsorship for this opportunity. #LI-TM1 #LI-HYBRID The current range for this position is $121,624.81 - $217,710.99 This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work. WHY JOIN ICW GROUP? * Challenging work and the ability to make a difference * You will have a voice and feel a sense of belonging * We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match * Bonus potential for all positions * Paid Time Off with an accrual rate of 5.23 hours per pay period (equal to 17 days per year) * 11 paid holidays throughout the calendar year * Want to continue learning? We'll support you 100% ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law. ___________________ Job Category IT

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Nurse - Medical Case Manager Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $85,600.00 - $141,200.00 Target Openings 2 What Is the Opportunity? Under moderate supervision, provide office based telephonic medical case management with emphasis on early intervention, return to work planning, coordination of quality medical care on claims involving disability and medical treatment as well as in-house medical reviews as applicable to claim handling laws and regulations. Responsible for helping to ensure injured parties receive appropriate treatment directly related to the compensable injury or assist claim handlers in managing medical treatment to an appropriate resolution. What Will You Do? * Contact customer, medical provider and injured parties on claims involving medical treatment and /or disability to coordinate appropriate medical care and return to work. * Develop strategies to facilitate an injured employee's return to work and achieve maximum medical improvement. Evaluate and update treatment and return to work plans within established protocols throughout the life of the claim. * Coordinate with medical providers to ensure the injured employee is actively participating in a viable treatment plan. * Evaluate medical treatment requests to ensure that they are reasonable and necessary based upon jurisdictional guidelines. * Engage specialty resources as needed to achieve optimal resolution (Dial-a-doc, physician advisor, peer reviews, MCU). * Partner with Claim Professional to provide medical information and disability status necessary to create an overall strategy to achieve an optimal outcome. * Utilize internal Claim Platform Systems to manage all claim activities on a timely basis. * Utilize Preferred Provider Network per jurisdictional guidelines. * Partner with Claim Professional to provide input on medical treatment and recovery time to assist in evaluating appropriate claim reserves. * Submit accurate billing documentation on all activities as outlined in established guidelines. * Customer Engagement. * Participate in Telephonic and/or onsite File Reviews. * Respond to inquiries - oral and written. * Keep injured worker apprised of claim status. * In-person medical case management may be required to support Concierge locations, where a Nurse Case Manager meets with injured employees face to face following office visits at a provider's medical facility. * In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) and/or certifications may be required to comply with state and Travelers requirements. Generally, License(s) are required to be obtained within three months. * Perform other duties as assigned. What Will Our Ideal Candidate Have? * Disability case management experience. * Prior clinical experience. * Familiarity with URAC standards. * Analytical Thinking: Identifies current or future problems or opportunities; analyzes, synthesizes and compares information to understand issues; identifies cause/effect relationships; and explores alternative solutions that support sound decision-making. * Communication: Expresses, summarizes and records thoughts clearly and concisely orally and in writing by applying proper content, format, sentence structure, grammar, language and terminology. * Ability to effectively present file resolution to internal and/or external stakeholders. * Negotiation: Intermediate ability to understand alternatives, influence stakeholders and reach a fair agreement through discussion and compromise. * General Insurance Contract Knowledge: Ability to understand policies and contracts, as they apply to policy conditions. * Principles of Investigation: Intermediate investigative skills. * Follows a logical sequence of inquiry with a goal of securing information about the work accident, resulting injury, anticipated treatment, job duties and any material factors that may impact recovery and return to work. * Value Determination: Basic ability to determine liability and assigns a dollar value based on damages claimed and estimates, sets and readjusts reserves. * Legal Knowledge: Basic knowledge, understanding and application of state, federal and regulatory laws and statutes, rules of evidence, chain of custody, trial preparation and discovery, court proceedings, and other rules and regulations applicable to the insurance industry. * Medical knowledge: Thorough knowledge of the nature and extent of injuries, periods of disability, and treatment needed. * WC Technical: intermediate ability to demonstrate understanding of WC Products and ability to apply available resources and technology to manage treatment plans and assist with claim resolution. * Demonstrate a clear understanding and ability to work within jurisdictional parameters within their assigned state. * Customer Service: Advanced ability to build and maintain productive relationships with our insureds and deliver results with optimal outcomes. * Teamwork: Advanced ability to work together in situations when actions are interdependent and a team is mutually responsible to produce a result. * Planning & Organizing: Advanced ability to establish a plan/course of action and contingencies for self or others to meet current or future goals. * Certified Case Manager (CCM), Certified Disability Management Specialist (CDMS), Clinical Research Counselor (CRC), or Certified Rehab Registered Nurse (CRRN). What is a Must Have? * Registered Nurse; Licensed Practical Nurse or Licensed Vocational Nurse. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************

Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external communities better everyday! Learn more about why you want to be here! PURPOSE OF THE JOB The purpose of this job is to perform routine Accounts Receivable activities. This position exists to assist the Accounts Receivable department with account activities while providing excellent customer service in line with Company standards. ESSENTIAL DUTIES AND RESPONSIBILITIES Performs routine accounts receivable functions. * Handles all incoming and outgoing mail for the department. * Processes daily check spasm and wire deposits. * Processes online payments including the setup of recurring automatic payments. * Attaches correspondence to policies in SAP (including cancellations and direct collection policies). * Clears matching payments that were not cleared by the system. Provides accounts receivable services to customers. * Reviews and responds to emails received by department group email account. * Provides research on payment status, account balance, cancellation/reinstatement status etc. * Handles customers calls from agents and policyholders. * Assists with processing payments, balances, and payment status. * References several systems to research policy information. * Emails Agency statements each month. * Updates email contact and coordinates address changes. Prepares reports and resolves discrepancies. * Prepares and provides account histories upon customer request. * Monitors and addresses funds posted to the shell account. * Assists in reconciling account discrepancies. * Prepares various reports as requested. * Applies Final Audit Credits to open balances when previously requested. * Researches Past Due amounts for policies on automatic payment. * Reaches out to customers regarding declined and rejected payments. SUPERVISORY RESPONSIBILITIES This role does not have supervisory responsibilities. EDUCATION AND EXPERIENCE High School diploma or General Education Development (GED) required. Associates degree preferred. Minimum 1 year of experience in an office environment in customer service and/or accounting; or equivalent combination of education and experience required. CERTIFICATES, LICENSES, REGISTRATIONS None required. KNOWLEDGE AND SKILLS Knowledge of basic math and accounting concepts is required. Working knowledge and skills of Microsoft Office, including Excel, Outlook, and Word preferred. Ability to understand and carry out simple instructions in standard situations. Must be Customer service oriented with strong organizational skills and attention to detail. Ability to effectively present information to policyholders, agents, and internal parties. PHYSICAL REQUIREMENTS Office environment - no specific or unusual physical or environmental demands and employees are regularly required to sit, walk, stand, talk, and hear. WORK ENVIRONMENT This position operates in an office environment and requires the frequent use of a computer, telephone, copier, and other standard office equipment. We are currently not offering employment sponsorship for this opportunity #LI-JM1 #LI-Hybrid The current range for this position is $19.58 - $30.88 This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work. WHY JOIN ICW GROUP? * Challenging work and the ability to make a difference * You will have a voice and feel a sense of belonging * We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match * Bonus potential for all positions * Paid Time Off * Paid holidays throughout the calendar year * Want to continue learning? We'll support you 100% ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law. ___________________ Job Category Accounting and Finance

A leading insurance company is seeking a Senior Property Underwriter located in San Francisco, California. The successful candidate will manage a property renewal book and produce new business. Responsibilities include developing growth strategies, maintaining client relationships, and implementing pricing strategies. The ideal candidate will have experience in property underwriting and possess strong relationship management skills. This role is vital for achieving the financial performance of the property book and expanding the business through cross-selling opportunities. #J-18808-Ljbffr

Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external communities better everyday! Learn more about why you want to be here! PURPOSE OF THE JOB The IT Service Management (ITSM) Service Delivery Specialist drives excellence in ITSM processes and solutions. The role ensures seamless service delivery, integration, and continuous improvement across the organization. The ITSM Service Delivery Specialist will play a strategic role in key initiatives, mentor team members, and partner with senior leadership to support enterprise-wide ITSM goals. ESSENTIAL DUTIES AND RESPONSIBILITIES * Design, enhance, and maintain ServiceNow modules including Request Management, Service Catalog, CMDB, Asset Management, Event Management, Employee Center, Virtual Agent, and Software Asset Management. * Maintain and improve the ServiceNow Employee Center. Create intuitive, user-friendly experiences that enable self-service and streamline fulfillment of workflows. * Collaborate with stakeholders to gather requirements, document workflows, and design scalable ServiceNow solutions that align with business needs. * Design and optimize workflows for Request Fulfillment, Employee Center, Service Catalog, ServiceNow-Workday integration & other continuous improvement initiatives. * Lead Workday-ServiceNow integration and other system integrations to streamline HR and IT processes. * Ensure compliance with ITIL best practices and organizational standards. * Collaborate with business units to understand needs and deliver tailored ITSM solutions. * Provide training and support for ServiceNow functionalities and ITSM processes. * Serve as a key liaison between technical teams and business stakeholders, ensuring clarity, alignment, and timely updates on project and service delivery outcomes. * Identify automation and optimization opportunities within ITSM processes to improve service quality, reduce operational effort and enhance user satisfaction. * Leverage a deep understanding of the ServiceNow platform to recommend best practices, identify improvement opportunities, and support integrations across ITSM modules. * Implement and manage SLA/KPI tracking, ServiceNow analytics, service mapping, discovery, and service workflows. * Monitor service performance, manage SLAs, and drive continuous improvement initiatives. * Develop automation strategies to improve efficiency and reduce manual effort. REQUIRED EDUCATION AND EXPERIENCE * Bachelor's degree in computer science, management information systems, engineering, or related field. * Minimum 7-8 years of experience in ITSM, ServiceNow, and IT operations roles. * Experience designing and successfully implementing a ServiceNow Request Management and Employee Center. * Experience successfully implementing a ServiceNow-Workday integration and other enterprise system integrations. * Expertise in Request Management, Service Catalog, CMDB, Event Management, SLA Management, Known Error. * Experience in Database, Knowledge Management, Asset Management, Software Asset Management. * Experience in requirement gathering, workflow design, and process optimization. * Experience preparing and conducting ITSM process training and ServiceNow demos. * Excellent analytical, problem-solving, and communication skills. PREFERRED EDUCATION AND EXPERIENCE * Experience with Agile methodologies, Scrum, Kanban, and project management practices. * Strong understanding of data governance and compliance requirements. * Understanding of automation. REQUIRED CERTIFICATES AND LICENSES * ServiceNow certification (CSA, CIS, SAM PRO, HRSD) * ITIL V4 certification SOFTWARE APPLICATIONS * ServiceNow * Jira * Workday We are currently not offering employment sponsorship for this opportunity. #LI-TM1 #LI-HYBRID The current range for this position is $105,780.03 - $189,347.93 This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work. WHY JOIN ICW GROUP? * Challenging work and the ability to make a difference * You will have a voice and feel a sense of belonging * We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match * Bonus potential for all positions * Paid Time Off * Paid holidays throughout the calendar year * Want to continue learning? We'll support you 100% ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law. ___________________ Job Category IT

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Risk Control **Compensation Overview** The hourly salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual hourly rate for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $24.00 - $25.00 **Target Openings** 3 **What Is the Opportunity?** Applications for this posting will be reviewed on a rolling basis. We encourage you to apply as soon as possible. Travelers has built a solid reputation as a leading insurance company and employs some of the most talented, passionate people in the industry and provides endless opportunities for those willing to reach for them. With over 105 years of experience in property risk control and safety management, plus leading industrial hygiene, fire and forensics laboratories, Travelers Risk Control has the expertise to provide customers with recommendations to help control hazards and reduce risks of property damage or injury. If you're driven and passionate about what you do and work each day to make an impact, you might be interested in an opportunity with Travelers. Applicants must be authorized to work for ANY employer in the U.S. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, for this role. **What Will You Do?** + Under direct supervision, the main responsibility of this internship opportunity is to develop risk control and general insurance industry knowledge, and to assist in providing risk control support to home office leadership, commercial or construction field consultants, or staff within our specialist disciplines (property, casualty services, forensics / industrial hygiene lab). This 10-12 week paid position. + Internship responsibilities and activities involve working within a team environment and may focus on any of the following: + As an active member of the team, assisting in: + preparing, conducting, and completing risk evaluations of client locations + determining the potential hazards and risk factors to be considered in risk selection + identifying uncontrolled hazards and making appropriate recommendations + consulting with clients on ways to control hazards to help them reduce, mitigate, or prevent loss + Researching and apply technical information to support current risk control service efforts + Attending co-surveys with experienced Risk Control staff to learn and develop consulting skills + Collaborating with Underwriting, Claim, Clients, BI Business Partners and other Risk Control staff + Completing one Capstone project and presentation to senior management on a relevant Risk Control topic + Ensuring timely completion of assignments + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + The candidate should demonstrate proficiency in the following areas: + Leadership. + Excellent verbal and written communication skills and presentation abilities. + Strong self-awareness, interpersonal skills and relationship-building abilities. + Effective organizational skills. + Demonstrated critical thinking skills. + Propensity and desire to learn rapidly and adapt quickly to change. + Ability to work independently. + Knowledge of Microsoft Office Suite and other business-related software. + Available to work 40 hours per week for the duration of the internship. **What is a Must Have?** + GPA of 3.0 or higher in a relevant degree program: Environmental Health and Safety, Occupational Health, Allied Health, Fire Protection Engineering, Kinesiology, Construction Safety, Construction Management, Biochemistry, Chemistry, Computer and Digital Forensics, Civil or Industrial Engineering, Science or Business. Social Science and Humanities students with interest and aptitude will also be considered. + Must be registered as a returning student and have completed related work studies. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external communities better everyday! Learn more about why you want to be here! JOB SUMMARY The Senior Workday Analyst plays a critical role in the optimization and support of the Workday Human Capital Management (HCM) system. This position is responsible for leading configuration, reporting, and system enhancements across multiple Workday modules, including Core HCM, Compensation, Talent, Absence, and Advanced Reporting. The role will partner with cross-functional teams, IT and business stakeholders to ensure Workday solutions align with organizational goals and delivers a seamless user experience. ESSENTIAL DUTIES AND RESPONSIBILITIES * Serve as a Workday subject matter expert, providing guidance on system capabilities, best practices, and configuration options. * Lead the design, testing, and implementation of Workday enhancements, integrations, and new modules. * Develop and maintain advanced Workday reports and dashboards to support business needs and compliance requirements. * Collaborate with HR and cross-functional teams to gather requirements, troubleshoot issues, and deliver scalable solutions. * Manage Workday security roles and ensure data integrity and compliance with internal controls. * Support Workday releases by evaluating new features, conducting impact analysis, and coordinating deployment. * Provide training and documentation to end users and HR team members. Document processes, configurations, and resolutions for internal knowledge sharing. * Monitor system performance and proactively identify opportunities for improvement. * Analyze the impact of Workday's bi-annual updates and help test and configure new functionality. * Support functional area process configurations and configure Workday HCM workstreams to align with HR policies, processes, and best practices. * Work with IT to troubleshoot and resolve application and integration related incidents and problems. * Assists with external vendor service requests to resolve data integrity issues, vendor interface file enhancements, etc. and maintains and documents HR system changes for regulatory compliance needs. * Stays current with Workday releases, trends, and industry best practices, proactively identifying opportunities for system optimization and process improvements. SUPERVISORY RESPONSIBILITIES This role does not have supervisory responsibilities. REQUIRED QUALIFICATIONS * Bachelor's degree in Human Resources, Computer Science, business administration or related field, or equivalent experience. * Minimum 5-7 years' experience in Workday HCM with hands-on expertise in configuration, reporting, and business process design. * Minimum 2 Workday Pro Certifications including Workday HCM, Compensation, Talent, etc. * Experience in Workday modules Payroll, Talent, Recruiting; People Analytics highly preferred. * Experience with Workday Report Writer, Calculated Fields, and EIBs (Enterprise Interface Builder). * Strong understanding of HR systems and processes. * Excellent analytical, problem-solving, prioritization, and time management skills. * Proven ability to work in a team-oriented, collaborative environment. * Strong written and verbal communication skills and ability to interact with all levels. * Strong project management skills and the ability to manage multiple tasks and priorities effectively. * Excellent integrity, discretion, and confidentiality in handling sensitive HR data. PREFERRED QUALIFICATIONS * Experience with Workday People Analytics, Adaptive Planning, Financials and Prism. * Knowledge of data privacy regulations and HR compliance standards. PHYSICAL REQUIREMENTS Office environment - no specific or unusual physical or environmental demands and employees are regularly required to sit, walk, stand, talk, and hear. WORK ENVIRONMENT This position operates in an office environment and requires the frequent use of a computer, telephone, copier, and other standard office equipment. While performing the duties of this job, the employee is regularly required to sit. The employee is occasionally required to reach with hands and arms and climb or balance. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 25 pounds. The noise level in the work environment is usually moderate. This position requires more than 80% computer use. We are currently not offering employment sponsorship for this opportunity. #LI-RK1 #LI-Hybrid The current range for this position is $104,125.20 - $175,599.98 This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work. WHY JOIN ICW GROUP? * Challenging work and the ability to make a difference * You will have a voice and feel a sense of belonging * We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match * Bonus potential for all positions * Paid Time Off * Paid holidays throughout the calendar year * Want to continue learning? We'll support you 100% ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law. ___________________ Job Category Shared Services

Essential Job Duties and Responsibilities: To accept, contract, and handle claims as assigned. Work as many claims as possible. Assist in resolving complaints from policy holder relative to claims. Assist in investigating more complex claims. Complete Quality Control functions as assigned. Assists with other duties as necessary. Knowledge, Skills, and Abilities: Knowledge of or the ability to learn the agricultural industry, including an understanding of the kinds of crops produced in the territory; agricultural issues. Knowledge of or the ability to learn Rain and Hail's products, services and systems. Knowledge of and the ability to learn the underwriting and claim adjustment rules and regulations associated with the Multiple Peril Crop Insurance program, crop-hail program and the other insurance products offered by the company. Ability to organize and prioritize multiple tasks. Ability to work in a team oriented environment. Ability to effectively communicate and maintain business relationships with Company personnel, outside resources and customers. Ability to use the Company's terminology, procedures and systems. Ability to use department equipment. Ability to perform basic and complex mathematical calculations. Ability to drive a vehicle and maintain a valid drivers license. Ability to remain calm and professional during peak periods of activity. Ability to work from oral and written communication. Ability to maintain confidentiality. Ability to work independently. Ability to travel away from home for extended periods of time and on short notice. Willingness to relocate to another division if requested. Ability to assist in other work-related areas as required. The pay range for the role is $23.41 to $39.86 hourly. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled. High School or GED required, baccalaureate degree in Agricultural Business or related field preferred with 1-3 years of experience.