Idaho Central Credit Union jobs - 187 jobs

Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Are you a motivated, customer-focused sales professional looking to take your career to the next level? While we may not have an open Enterprise Client Relationship Executive role right now, we're always looking to connect with top talent for future growth. We invite you to express your interest in HealthEquity, a fast-growing company where your drive, communication skills, and passion for solving customer problems can thrive! Why Join Our Talent Pipeline? Be the first to know when a new Enterprise Client Relationship Executive role opens. Get a head start on our hiring process. Stay connected with our team and receive updates about our company and culture. The Enterprise Client Relationship Executive is responsible for leveraging strategic consulting and sales skills to manage and grow HealthEquity's existing Enterprise Accounts, act as the client's advocate, increase client and member satisfaction, identify client needs and align those needs with HealthEquity administrative services, and serve as the strategic point of contact for these select national clients. Success in the Enterprise Client Relationship Executive position will be measured by client retention, growth, and personal development. Enterprise Client Relationship Executives are expected to fully understand each client's business and benefits framework strategy, Consumer Directed Healthcare (CDH) and strategic initiatives. To develop this comprehensive knowledge about your clients, it is expected to have frequent client interactions at various levels of the client's organization including senior leadership and the C-suite, as well as with the consultants and brokers and health plan partner account teams. What you'll be doing Expand the number of accounts (Health Savings, and Reimbursement, Commuter, COBRA, Direct Bill and Lifestyle Accounts) and custodial assets for existing clients Establish and maintain strong relationships with your clients and their consultant/broker and other vendor partners. Engage in consultative strategic activities with our clients such as overall corporate and benefits strategies benefit plan review, CDH account adoption best practices and financial health. Plan and execute regular client meetings to deliver program results. Develop and monitor client financial performance including renewal planning, negotiation and profitability levels. Serve as the client's internal advocate. Ensure HealthEquity is delivering the service, support, and overall solution per the agreed upon terms. Demonstrate marketing and technical expertise through the client's broker and consultant meetings. Preparation for and participation in new business meetings and on-site visits (culture training, audits, etc.). Provide feedback to other HealthEquity business teams on market trends as represented by our clients. Ability to assess the approach, resources, and contacts needed to complete RFPs', including renewals. Maintain a high level of healthcare industry knowledge as well as knowledge of your clients' industry. What you will need to be successful Bachelor's degree preferred 5+ years of working with senior-level executives for client relationship management and consultation within the Insurance or Finance industry in the Enterprise Accounts space 3+ years of strategic and consultative selling experience within the Insurance or Finance industry Ability to work as part of a team and individually Expert relationship management skills including negotiation, collaboration, and listening skills Familiarity with Health insurance industry and all types of health accounts MS Office and Salesforce, preferred Presentation skills including messaging and positioning information to meet and influence client needs Problem solving Strong working knowledge of client benefits framework and plan design Travel Requirements: 20-30% of the time Compensation Structure: Base salary (range noted below) plus semi-annual commissions paid through our Sales Incentive Program (SIP) How to Join Our Talent Network: Submit your application, resume, and a brief note about why you're interested in future sales opportunities at HealthEquity. When the right role opens up, we will reach out! Please keep in mind, we may not have an open opportunity right now; so a response is not guaranteed but submitting your application get's you in our pipeline for future requisitions. #LI-Remote This is a remote position. Salary Range $79500.00 To $103000.00 / year Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position is also eligible for additional sales incentive commissions, and details regarding these additional sales incentive commissions will be provided after hire. This position will further be eligible for a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Uncapped paid time off Paid parental leave 401(k) match Personal and healthcare financial literacy programs Ongoing education & tuition assistance Gym and fitness reimbursement Wellness program incentives Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth . Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity - you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity's applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot's AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot. At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together. As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity. HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.

Schedule Mon - Fri 8a-5p What You'll Do Summary/Objective: This role plays a pivotal role in shaping and connecting the organization's objectives into clear actions. This role will collaborate cross-functionally to facilitate business unit strategy sessions, ensuring business unit and division plans alignment to the enterprise strategy. This role requires skills including strong collaboration, the ability to influence and lead through indirect relationships, self-starter and is comfortable working independently. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Lead and facilitate structured strategy/business planning workshops across all organizational levels, from operational teams to Executive Leadership. * Collect performance metrics from business units, review trends, identify areas requiring attention, and interpret results for strategic/business planning. * Conduct research on market dynamics, industry trends, benchmarks, and competitive landscape to inform strategic recommendations. * Knowledge of strategy development tools, techniques and approaches Assess the appropriate approach to elicit decisions to form and revise strategies. * Synthesize quantitative data and qualitative inputs into actionable hypotheses, strategic priorities, and recommendations. * Interact confidently with stakeholders at all levels; question norms, test assumptions, and build credibility via constructive challenge and influence. * Translate complex findings into compelling narrative presentations, reports, and executive summaries-suitable for varied audiences including senior leadership. * Navigate Ambiguity & Drive Action while thriving in environments with shifting priorities, define clarity from uncertainty, and drive strategic alignment and execution. * Working with leaders, form OKR's and the appropriate monitoring process to ensure progress to strategic plans * Perform other job-related duties as assigned or requested. Complies with regulatory compliance and assigned training requirements What You'll Need Education and Experience Requirements: * Bachelor's degree or advanced education in Business, Finance, Strategy, or related field * Minimum of 5 to 7 years of experience in consulting, corporate strategy, business planning, operations, finance or related roles. * Knowledge, understanding and use of strategic frameworks, tools, and processes. * Self starter who is Intellectually curious and a continuous learner who stays on top of market and sector trends. * Critical thinking with the ability to make the complex simple * Analytical, data-driven mindset with comfort in Excel, PowerPoint, Word and other common tools. * Strong facilitation, influencing, and moderation capabilities. Additional Eligibility Requirements: * Strategic thinker with execution focus; ownership mentality with knowledge and experience working with strategic frameworks * Tolerance for ambiguity and decisiveness under uncertainty. * Intellectual curiosity and ability to connect dots across disparate data. * Confident, credible presence; ability to work collaboratively and push back when needed. * Highly adaptable-and comfortable learning quickly. * Able to form trusting relationships * Embraces diversity and open to varying styles and points of views. What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares. DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to ************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position. Expected Pay Range $115,100 - $145,000

We're looking for talented professionals, anywhere in the United States, to join us in bringing smart money management and payment solutions to everyone's fingertips. At Green Dot, we are evolving to a new and permanent “Work from Anywhere” model designed to maximize the benefits of remote work, promote and enable a strong culture of performance and connectedness, and attract the best and brightest talent who align with our entrepreneurial spirit and mission. <<>><<>><<>><<>><<>><<>><<>><<>><<>><<>> JOB DESCRIPTION Green Dot Corporation is seeking a Lead Database Administrator to join the DBA Team, focusing on the design, implementation, and maintenance of mission-critical database systems. This role will ensure high availability, performance, and security of data infrastructure supporting financial services platforms. Key Responsibilities: Administer and optimize relational and NoSQL databases across production and non-production environments. Design and implement backup, recovery, and disaster recovery strategies. Monitor database performance and proactively address bottlenecks and anomalies. Collaborate with engineering and DevOps teams to support CI/CD pipelines and infrastructure automation. Ensure compliance with data governance, security, and regulatory standards (e.g., PCI DSS, SOC 2). Perform capacity planning and support scalability initiatives for high-volume transaction systems. Develop and maintain documentation for database architecture, processes, and procedures. Participate in incident response and root cause analysis for database-related issues. Qualifications: 7+ years of experience in database administration Expertise in SQL Server; experience with NoSQL databases such as CosmosDB. Strong proficiency in SQL, PL/pg SQL, and performance tuning techniques. Experience with cloud platforms (AWS preferred), including RDS, Aurora, and Redshift. Familiarity with infrastructure-as-code tools (Terraform, CloudFormation) and monitoring solutions (Datadog, Prometheus and Redgate). Knowledge of data replication, partitioning, and high-availability configurations. Experience implementing security controls and auditing mechanisms for sensitive data. Scripting skills in Python, Bash, or PowerShell. Preferred Qualifications: Experience in fintech or regulated financial services environments. Familiarity with data warehouse integrations and analytics platforms. Contributions to database performance optimization or open-source DBA tools. Strong communication and documentation skills for cross-team collaboration. POSITION TYPE Regular PAY RANGE The targeted base salary for this position is $105,600 to $158,400 per year. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location. <<>><<>><<>><<>><<>><<>><<>><<>><<>><<>> We're Here to Support You-Accommodations Upon Request Green Dot is committed to providing an inclusive and accessible hiring experience for all candidates. If you require a reasonable accommodation during any part of the application or interview process, we encourage you to let us know. We will work with you to meet your needs in a way that respects your privacy and ensures equal opportunity. Our goal is to support every applicant in showcasing their talents and potential. Work Authorization Requirement At Green Dot Corporation, we value diversity and strive for fair and inclusive hiring practices. However, we are currently unable to offer visa sponsorship. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment, without the need for current or future sponsorship. Important Notice on Application Accuracy We value integrity in our hiring process. Please ensure that all information provided in your resume and application is accurate and authentic. Submissions found to be fraudulent or misleading will result in disqualification from consideration, and any offers extended may be rescinded.

Job Description and Requirements Randolph-Brooks Federal Credit Union is currently searching for an experienced and talented IT Core Service Infrastructure Engineer to join our amazing IT Core Services team! IT Core Services Infrastructure Engineer will have the ability to work a hybrid schedule (remote/onsite) after a period of training (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233. All applicants must reside within the state of Texas and have the capability of performing all of the work from their home in Texas. To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU. Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided). Must be able to provide a workspaces at home that is safe, suitable for work, and within a distraction free environment. The IT Core Services Infrastructure Engineer will be working autonomously, oversees the management, planning, development, design, and enhancement of the core banking system, FinTech applications, RPA platform, and dev-ops systems associated with these platforms. Perform strategic evaluations of current software systems to uncover potential for automation and innovation; conduct diagnostic testing and software installations; handle after-hours service calls; and carry out related responsibilities as necessary. Essential Functions and Responsibilities: Provides Level 3 technical support and design of several complex systems/platforms, including the core banking platform, RPA platform, ETMS, Check processing system, reports/CRM system, Dev-ops system, Batch automation system, LOS api integration system, Loan integration platforms, Strategic Marketing Platforms, and all non-prod core environments. Provides 24x7 on-call support for these systems Administer an enterprise N-tier application with IIS, .NET, and Oracle components supporting end users and custom and commercial application interfaces Design, develop, modify, implement, and support software components at any layer in the software stack Monitors transaction logs and modifies programs to provide maximum efficiency to Identify, communicate, and manage risks with associated with projects Provide technical expertise for high-level systems. Evaluation, design, integration, documentation, and implementation of very complex applications Support the transition of strategic application projects from inception to realization including development of business cases Identify opportunities to upgrade, stabilize or improve existing infrastructure services to ensure on-going high performance and supportability, and evaluate emerging technologies All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice) Requirements: Associate's degree in a closely related field In lieu of associate's degree, two years of related experience and two years server/application support or development experience working with a server/application administration team Minimum of one year job related work experience Experience working in the financial industry Knowledge of server software packages/operating systems Basic knowledge of MS infrastructure services (Active Directory, Group Policy, DHCP, IIS and DNS) and how those services support/ interact with applications and systems Knowledge of SQL and oracle as well as basic network knowledge Ability to communicate effectively (verbal/written); ability to establish and maintain effective working relationships with other RBFCU employees Preferred: Bachelor's Degree in a closely related field Maintain working knowledge of network, data center, and financial services system operations management, Hands on experience with FiServ/Open Solutions DNA; experience with tMagic, DNA Publisher and for DNA CMC All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. * SELECTION PROCESS: As part of our preliminary recruiting process, we kindly ask candidates to complete an online assessment sent to their email from our third-party vendor, HireVue. To be considered, please complete the assessment within the allotted time. If you don't receive it after applying, check your spam folder. Assessment results are valid for 6 months. JOB SUMMARY The Branch Vice President responsibilities are to coach, develop and lead all branch employees to obtain individual, branch and organizational growth goals while delivering unbelievable member service experiences and maintaining operational excellence. This key position is accountable to create, implement, and maintain branch strategies aligned with VyStar's objectives in a fast-paced environment. They also develop and implement tactical plans and establish objectives for the branch which are documented in the annual business plan. The Branch Vice President must maintain a high level of participation within VyStar Leadership Team and promote, reinforce, and support decisions of the credit union and management. The leader must also establish strong member and partner relationships and engage in community volunteer and leadership opportunities. The overall results and success of the branch team are the direct responsibility of the Branch Vice President. ESSENTIAL JOB FUNCTIONS: Ensure day-to-day branch operations, choreography, and implementation result in unbelievable service experiences for members and achieve or exceed organizational strategic goals and profitability requirements. Train, encourage, enable, and coach employees to embrace VyStar's Standards of Excellence, Behaviors of Excellence, Being Unbelievable, and the Great 8 Member Service Commitments to successfully establish, maintain, and grow strong member relationships. Model all VyStar Excellence behaviors while performing job duties. Develop staff for succession planning within the branch network and other lines of business. Work closely with Human Resources and Training to ensure the recruiting and training curriculum are appropriate, timely, and a positive experience for VyStar employees. Partner with internal departments that are dependent upon referrals for success. Establish and validate performance objectives for the branches consistent with VyStar Excellence and branch scorecards. Reinforce appropriate employee activities and behaviors to achieve personal, branch, and organizational objectives creating consistent expectations and course-correcting when necessary. Support the ABM in providing ongoing coaching for direct reports including side-by-side evaluations, Member Assist Call assessments, monthly performance reviews, and career progression discussions. Provide ongoing coaching for ABM including coach-the-coach evaluations, monthly performance reviews, and career progression discussions. Conduct daily team huddles and weekly sales meetings which include training on products and services and skill practice to increase knowledge and comfort level with making recommendations to members. Prepare or assist with the preparation and administering of performance appraisals for all levels of Branch Management and indirect reports. Support and participate in all Credit Union initiatives and campaigns. Analyze data to determine and implement staffing changes and modifications as needed. Ensure compliance with regulations, policies, and procedures and perform audits. Adhere to solid risk management guidelines in a highly regulated environment. At applicable locations, collaborate with Branch Operations Analysts to ensure compliance. Exhibit a high degree of integrity, trustworthiness, and professionalism at all times. Work from home during branch closures, such as during disaster recovery events. Actively lead by example through community service supporting the VyStar brand. Create and maintain an inclusive and professional environment where all team members are respected, and diversity is valued. As applicable, support a high school branch and Collegiate employees, including mentoring, training, and development of the student interns, and ensuring sound branch operations and compliance with rules and regulations. Resolve member concerns independently and escalate more complex concerns as appropriate. Provide counseling to members and employees on all financial matters and make appropriate recommendations. Performs other duties as assigned. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. EDUCATION High School Diploma/GED is required. Either an Associate's/Bachelor's degree preferred. EXPERIENCE 4 + years in a customer service, sales, community service, military service, or leadership role is required. 3 + years' experience in lead role within financial institution is required. KNOWLEDGE, SKILLS & ABILITIES A congenial attitude, excellent written and verbal communication skills, problem solving skills and the ability to relate well with others are required. Must possess strong teaching and mentoring skills and a commitment to quality service. Must be able to work in a fast paced, changing environment and have a strong desire to assist members in meeting their financial needs. May stand throughout entire shift in order to assist members or other staff. DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 50 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. ADDITIONAL JOB DESCRIPTION Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job. Focus Focus your full attention by carefully listening to and observing your client or member. Connect Consistently be friendly and approachable. Demonstrate you care. Understand Listen empathetically and ask questions. (70%/30%) Counsel Recommend solutions based on your client's or member's needs and objectives. Advance Ensure that member's expectations were exceeded. Verify necessary follow-up action. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources

Schedule Monday - Friday 8a-5p What You'll Do Summary/Objective: The Mortgage Underwriter I is responsible for analyzing, underwriting and decisioning all mortgage loans consistent with department and secondary market standards. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Analyze, underwrite and decision all mortgage loans to appropriate servicer guidelines ensuring soundness, accuracy and compliance with DCU and Investor standards. * Maintain knowledge of current changes to investor guidelines, product changes, the general financial industry, and the real estate market. * Maintain knowledge of compliance laws applicable to mortgage and home equity loan originations,including but not limited to: Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), Regulation Z (Truth in Lending, Know Before You Owe), Regulation C (Home Mortgage Disclosure Act - HMDA), and other state and federal laws which may be applicable. * Assist with the loan origination teams with loan structuring, re-structuring and loan scenario review requests. * Work closely with mortgage processors, Team Leaders and other underwriters to maintain and develop better quality loan files. * Exercise discretion and independent judgement in underwriting loans to support the business goals of the DCU. * Assist in the development and maintenance of department policy and procedure documents. * Contribute to department projects and initiatives as an individual and through team cooperation. * Ensure compliance with all applicable state and federal laws and regulations. * Perform other job-related duties as assigned by Managers(s). What You'll Need Education and Experience Requirements: * 3-5 Years of underwriting or related experience * Requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. * BA/BS degree preferred (or equivalent work experience) Additional Eligibility Requirements: * Technical Skills (word, excel, outlook etc.) * Professional Written and Verbal Communication Skills * Proficient working with DU, LPA, and AllRegs * Knowledge of Loan Operating Systems (LOS), Product & Pricing Engine (PPE), Tableau/PowerBI, Compliance & Regulators Software, Mortgage Insurance Requirements What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares. DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to *************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position. Excepted Pay Range $30.00 - $33.70 #INDMI

Schedule Mon - Fri 8a-5p What You'll Do Summary/Objective: The Technical Project Manager leads teams within a matrix environment to successfully complete projects within the Technology organization. Serves as the primary liaison between project teams, business owners and sponsors for various systems and/or applications. The Technical Project Manager is responsible for the oversight of the entire project's life cycle. Apply project management and agile methodology skills to manage scope, plan work, coordinate resources and drive execution. Projects may be small to large; cross-functional in impact and are technical in nature. This position will collaborate with a team of PMs and Senior PMs to make continuous improvements to project processes. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position will focus on the management of enablement related projects such as data center migrations to public cloud (AWS), greenfield deployments in the DCU data centers, component lifecycle management, wireless and telephone infrastructure upgrades, monitoring & alerting for the IT infrastructure, workstation deployments, system / server upgrades, networking upgrades and transformations, disaster recovery exercises, remediation of major audit findings and other similar technically oriented projects. * Manage projects with waterfall and agile methods when applicable * Plan, estimate and execute technology-related projects * Communicate and coordinate project deliverables across IS Infrastructure, IS Development teams and the project team to achieve milestones * Develop detailed project deliverables including scope statements, schedule, resource plans and success criteria * Schedule and conduct project planning with appropriate tech leads, third party contractors and business * Manage day to day project activities to meet deliverables, manage risks and remove team blockers * Coordinate project deliverables, identify required resources and review roles & responsibilities * Coordinate project tasks such as equipment are ordered, received, and staged during the project execution * Coordinate team resources across projects with other Project Managers * Simultaneously manage multiple IT project plans. Establish clear goals, milestones and approach to execution * Assist in building Portfolio View of initiatives business and IT initiatives across the Credit Union * Use sound judgment in project communication and ensure that key stakeholders including the team, business and management are apprised of project activities in a timely manner * Communicate progress, risks, expectations, timelines, milestones and other key project metrics to business and team members * Contribute to the ongoing development and improvement of the Project Management Life Cycle and agile methodologies * Lead the team to update support processes to capture new project enhancements, features or updated technologies * Ensure project post implementation reviews are conducted * Working knowledge and understanding of the ITIL (Information Technology Infrastructure Library) Framework * Adhere to DCU's project management best practices, procedures and documentation standards * Have a "Team Player" mentality * Performs other job-related duties as assigned by Manager(s) What You'll Need Education and Experience Requirements: * 4-year degree in Information Systems or equivalent work experience * Minimum of 2 years direct Information Systems infrastructure experience, perhaps as a system engineer, network engineer, worked on a service desk team, or in IT Security, and may have been an Infrastructure team lead or infrastructure manager. * 2 - 4 years experience with Information Systems project management experience * 2 - 4 years experience in Financial Industry * Excellent verbal and written communication skills. * Strong knowledge of banking systems, technologies and their relationship to business functions, practices, and processes * Analytical and Project Management skills with a focus in financial services applications * Strong verbal/written communication skills * PMI or other project management certification preferred * Knowledge and practical applications of Agile methodology * Business Process Management experience recommended What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares. DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to ************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position. Expected Pay Range $100,100 - $113,900

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! will be on-site at our Granite Quarry branch location, M-F 8:30-5:30* Purpose Experienced Mortgage Loan Specialists responsible for the full real estate loan process across all delivery channels. MLS should have a solid understanding of the entire real estate loan cycle and servicing functions. Duties Receive and assist in the completion of real estate loan applications, while serving as the primary point of contact for applicants during the origination process via phone, digital delivery, email, and chat. Independently assess and underwrite real estate loan applications including but not limited to applicant(s) credit worthiness, ability to repay, collateral valuation, and organizational risk with the ability/authority to extend credit or deny for real estate loan products within assigned tiered approval lending limits. Communicate approval or denial decisions to members in a clear and professional manner. Evaluate and verify income documentation, including personal and business tax returns, to make informed approval or denial decisions. Counsel potential home buyers and existing homeowners, while taking complete and accurate real estate loan related applications and obtaining required documentation to facilitate initial loan approval with assistance when needed. Proactively stay updated on market trends, interest rates, and changes in lending policies and regulations to provide members with accurate and timely information. Assist membership with servicing of existing mortgage and home equity loans. Follow up with prequalified applicants and on other leads in a timely and effective manner. Price and disclose loan applications by determining the interest rates and fees associated with a loan, based on factors such as borrower's creditworthiness, loan amount, term, and market conditions. Coordinate member engagement with the Real Estate Lending Processing Center. Maintain a comprehensive knowledge of all real estate lending products, policies, procedures, and regulatory compliance. Educate members on available services and make referrals for other Credit Union products and services based on their needs. Ensure well documented, easy to review loan application history notes within the Loan Origination System. Work various contact and follow-up reports to cultivate member engagement throughout the home buying process and make SECU their lender of choice. Maintain strong adherence to set schedule while meeting minimal set expectations and established KPIs and metrics for role. Handle incoming member correspondence for the department on a rotational basis. Complete additional tasks assigned by management. Requirements Must have high school diploma or GED equivalent. Preferred - bachelor's degree, or CCUE Certification, or Associate of Arts degree or Associate of Science degree via the North Carolina Community College Transfer Program (NC-CTP). Successful completion of Consumer Lending Program courses and subsequent exam is required before moving to this role. Minimum of 2 years' mortgage lending experience strongly preferred. Minimum tier 2 lending limits assigned. Demonstrated proficiency at current lending approval authority. Must possess the highest level of integrity and objectivity. Must possess excellent communication skills, both verbal and written. Must be able to communicate with SECU personnel, VPs, SVPs, attorneys, members, appraisers, realtors, etc. Must have strong networking and relationship development skills. Meets compliance and regulatory standards. Makes lending decisions consistent with SECU loan policies. Has or is eligible to be registered as an active MLO with the NMLS. Must be organized and meticulous. Ability to manage multiple responsibilities simultaneously while actively prioritizing incoming member interaction. Must be willing to engage in ongoing training and professional development. Must have basic computer skills with an ability to learn more complex software for processing of applications and completing loan servicing. Has completed all required modules. Has completed all required quarterly training courses & other training assigned by management. Consistently demonstrates SECU's Core Values. Recommendation of VP/SVP for advancement to this level. Must be able to speak and write English fluently. Must understand and be dedicated to the Credit Union philosophy and work ethic. Must adhere to the work schedule and attendance policies established by the Credit Union. Job Environment Office setting with physical proximity to other employees and members. Some background noise from other employees, copy machine, and telephone. Some local travel may be required while training. Possibility of remote/hybrid work. In the event of remote work, employee must possess a professional home environment free from distractions. Some evening, weekend, and holiday work may be required. Physical Demands Must be able to comprehend and carry out job requirements. Job requires a substantial amount of sitting and computer usage. Use hands and fingers to press keys on a computer keyboard to enter or retrieve information. Answer and operate a telephone. Lift up to 15 lbs. SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law. Disclaimer State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

Schedule Monday through Friday 8a-5p 4-6 Month Contract What You'll Do Summary/Objective: This role will prepare, negotiate, and manage commercial contracts between DCU and third-party vendors and partners. It will also ensure that all contracts comply with legal requirements, company policies, and industry standards. This role requires strong analytical skills, attention to detail, and the ability to work effectively with cross-functional teams. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Draft, review, and negotiate contracts, agreements, and other legal documents. * Ensure compliance with legal, regulatory, and company policy requirements. * Analyze contract terms and conditions (consider adding obligations, liabilities, etc if warranted) to identify and mitigate risks. * Coordinate with internal stakeholders, including legal, finance, vendor management, and procurement teams, to ensure alignment on contract terms. * Manage contract lifecycle, including amendments, renewals, and terminations. * Maintain accurate and organized contract records and documentation. * Provide guidance and training to team members on contract-related matters. * Stay current with industry trends and legal developments related to contracts and contract law by participating in educational opportunities and reading professional publications. * Administer contract administration-related processes. * Identify and implement efficiencies in the contract lifecycle and administration processes. * Prepare and communicate contract lifecycle reporting and analysis. * Perform other job-related duties as assigned or requested. What You'll Need Qualifications and Experience Requirements: * Bachelor's degree in business administration, Law, Finance, Supply Chain or a related field. * 0-2 years of experience in contract management, procurement, or a related role involving drafting, reviewing, negotiating, and managing contracts. * Strong understanding of and experience with contract law and industry-specific regulations (at the state and federal level) * Excellent negotiation, analytical, and problem-solving skills. * Detail-oriented and organized with strong time management skills and the ability to manage multiple contracts simultaneously. * Proficiency in contract management software and Microsoft Office Suite. * Strong verbal and written communication and interpersonal skills. * Ability to work independently and as part of a team in managing internal client relationships and working with external, third-party vendors. Preferred Qualifications: * Professional certification in contract management (e.g., CPCM, CCCM, CFCM). * Prior experience in financial institutions is preferred, especially experience in a contract specialist or contract analyst role. * Familiarity with legal and regulatory aspects of financial institutions. What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares. DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to ************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position. Expected Pay Range $30/hr #INDHI

Job Description and Requirements Randolph-Brooks Federal Credit Union is currently searching for an experienced and talented IT Platform Services Manager to join our amazing IT Platform Services team! The IT Platform Services Manager will have the ability to work a hybrid schedule (remote/onsite) after a period of training (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233. All applicants must reside within the state of Texas and have the capability of performing all of the work from their home in Texas. To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU. Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided). Must be able to provide a workspaces at home that is safe, suitable for work, and within a distraction free environment. The IT Platform Services Manager is a technical leader responsible for managing teams of Systems Administrators and Engineers in the effective administration of technology systems to facilitate operational and strategic outcomes. Areas of oversight include server and database administration, vulnerability management, and implementation of automation solutions. Essential Functions and Responsibilities: Provide training, coaching, mentoring and communication regarding employee performance Ensure adherence to policies, procedures and guidelines by all designated team members Ensure all technologies are kept current and in compliance with internal and regulatory recommendations Maintain current technical and process knowledge to effectively guide solution design and troubleshooting Conduct capacity planning and performance analysis of applicable systems and infrastructure Prepare and maintain disaster recovery and business continuity plans for information systems to ensure business risks are addressed within appropriate recovery timeframes Ensure teams provide efficient support for all IT disciplines as defined by internal support SLAs Participate in Platform Services projects as SME or advisory role to support mature technical solution design and facilitate business outcomes Mentor and train team members for effective succession planning Respond to after-hours emergency calls or planned after-hours events as designated All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice) Requirements: Bachelor's degree in Information Systems, Computer Science, or closely related field; OR successful completion of a relevant program from an accredited technical school; OR an equivalent of four years of work-related experience in lieu of degree Minimum of five years of job-related experience Minimum of five years technical systems administration/engineering experience Experience with Oracle Experience with SQL Experience with Linux Experience with general database technologies and principles Experience with Linux technologies and principles Experience with storage area network technologies Experience with DNS, DHCP concepts Working knowledge of IT Security vulnerability management best practices Understanding of networking concepts All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Description The Bilingual Spanish-speaking Collector handles and resolves defaults and delinquencies with members' accounts, advocating for members and maintains strong member relationships and meets member service standards.Primary Responsibilities: Provide assistance and support to members in financial difficulty by identifying mutually agreeable payment arrangements, maintaining excellent member service and strong relationships Work assigned collection queues and make collection attempts by telephone and email (on financial products like auto loans, credit cards, mortgages, etc.), following established procedures and regulations Review and submit accounts for loan workout arrangements (such as extensions, modification, forbearance and partial payments) Identify accounts for adverse action (such as repossession, foreclosure, closure, suspension and charge off) Identify gaps in processes and procedures and make recommendations for improvements Participate in department projects and initiatives as required Experience and Education Requirement: Minimum Education: High School Diploma or equivalent Minimum one year experience in a collections, sales or customer service position, preferably in the financial services industry Basic knowledge of financial service industry regulations including TCPA, FDCPA, FCRA and FACT ACT is preferred Basic understanding of loan calculations including APR, amortization schedules and simple interest calculations is preferred Effective time management skills and the ability to work independently or in a collaborative team environment Good listening skills with ability to ask probing questions to determine member needs and overcome objections Good problem solving and decision making skills with a strong attention to detail Strong communication skills; able to write/speak clearly Ability to professionally handle sensitive documents Working knowledge of Microsoft Office Suite Certification/License: N/A Location: Hillsboro, OR 97124 (HYBRID) Target Compensation in Hillsboro, OR: $19.25 - $22.00 + annual bonus Benefits options include: Traditional medical, dental, and vision coverage 401K matching up to 5% per pay period Accrue up to 17 days of Paid Time Off your first year of employment 11 paid federal holidays Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria) What makes First Tech different? Click here to learn more! First Tech is not currently offering Visa sponsorship or transfer for this position. #FTFSAM

Schedule Mon - Fri: 8 AM - 5 PM (40 Hours) What You'll Do Summary/Objective: To provide support to the Collections Manager and/or Director of Collections and to direct the department's ongoing effort to achieve the lowest possible delinquency and charge off ratios. Manages and coordinates the daily activities of team leaders and staff to ensure adherence to the credit union's policies, procedures and regulatory guidelines. Regularly evaluates collection operations and processes and presents recommendations to make the department more efficient through the use of technology or redistribution of duties. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Direct daily activities of the Collections Department staff to ensure proper and timely response and handling to all member accounts in non-performing status. * Recommend loan workout options to Consumer Loan and Mortgage departments * Identifies, analyzes, and measures portfolio trends, providing regular updates to management. * Coordinates and monitors performance of all collections vendors * Participate in monthly meetings with the Consumer Loan Department to review trends in underwriting and collection activity. * Work with the Collections Manager and/or Director of Collections to develop an effective department incentive program. Monitor the program and recommend changes when necessary. * Review repossessions and remarketing of repossessed collateral, in order to make informed decisions and recommendations for the disposal while limiting the credit union's exposure. * Conduct periodic analysis for mortgage loan to values on delinquent accounts. * Manage investor/PMI mortgages in default in order to ensure compliance with policies and regulations. * Provide leadership, support, guidance, training and supervision to staff * Participates in all collections related audits and respond to internal audits * Manage escalations from members and provide timely resolutions and/or additional information * Utilize the Collection Package, XP and LoanServ to obtain necessary data and statistics to create reports and/or charts for Collections. Analyze Collections statistical data * Monitor daily department service level and make adjustments as necessary * Keep informed of industry trends for collection practice by reading industry articles * Manage projects related to department's and organizations strategic, financial, efficiency and operational goals * Fosters a team and call center culture that specializes in people and performance management, coaching and development, and employee engagement to the extent that performance and results are considered best in results, effectiveness, cost efficiency, compliance, and member * Meets with Team Leaders and Quality Assurance specialist to discuss call monitoring results and implement department trainings and recommend changes to training * Conduct brainstorming sessions to encourage efficiency, process innovation ideas in reducing delinquency and charge-off ratios. * Participate in and/or facilitate team project and focus groups as assigned by the Dept. Manager * Perform other job-related duties as assigned by Managers(s). What You'll Need Education and Experience Requirements: * Bachelor's degree in business-related field or equivalent experience required * Minimum of 5 years progressive management experience in consumer collection and/or lending * Previous management experience in a call center and/or financial institution preferred * Strong analytical skills, ability to think strategically and influence business decisions * Excellent communication skills and utilization of computer applications * Knowledge of the Fair Debt Collection Act, Fair Credit Reporting Act and other applicable collection laws Additional Eligibility Requirements: * Previous experience in a call center and/or financial institution preferred * Knowledge of the Fair Debt Collection Act, Fair Credit Reporting Act and other applicable collection laws * Ability to handle multiple priorities. * What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares. DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to ************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position. Excepted Pay Range $78,900 - $88,800 #INDHI

Job Description and Requirements Randolph-Brooks Federal Credit Union is currently offering a sign-on bonus for the Collections Training Coordinator hired on or before March 31, 2026! New hires will receive $250 in their first paycheck, $500 following 90 days of employment, $500 following six months of employment, $1,000 following one year of employment, and $2,000 following two years of employment (applicable taxes and withholdings apply). Note: each of these bonuses is paid only if you remain employed in the Collections department as you reach each of the milestone dates OR designated timeframes. Bilingual in Spanish and English? Candidates can earn an additional $2.00 differential upon the successful completion of the RBFCU Bilingual Spanish/English certification. The Collections Training Coordinator will have the ability to work a hybrid schedule (remote/onsite) after a period of training and performance evaluations (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233. To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU. Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided). Must be able to provide a workspaces at home that is safe, suitable for work, and within a distraction free environment. The Collections Training Coordinator will ensure exceptional product, process and education, and service is provided to members, non-members, branches and internal departments through multiple communication channels. The Coordinator will build, coordinate and conduct training and development sessions with representatives to identify and address opportunities in product and service education, member experience and employee growth. In addition, will assist the department manager with identifying educational challenges and inconsistencies, oversee internal review and updates to operating policies and procedures while remaining compliant with applicable laws/regulations and internal policies/procedures; as well as conduct all duties in a manner intended to enhance the brand and contribute to the growth of the Credit Union. Essential Functions and Responsibilities: Assist the department Management team in training and educational operations of the department to ensure highest quality of service is being provided by phone, e-mail and chat to members, internal department and branches. Under the supervision of the department Management, create and maintain training curriculum for all Collection teams. Establish consistent standards in all communication templates to include email, chat and SMS. Partner with department Team Lead/Supervisors to ensure that assigned personnel meet the standards for product knowledge within the department for position. Oversee training processes and initiatives to ensure the highest quality training experience is provided to all department employees. Create, plan and conduct new, and recurring training for all department staff. Create, plan and conduct training for department trainers. Coordinate inter-departmental training with partnering business units to expand department awareness and knowledge. Responsible for all department related articles to include reviewing, updating and creating any Collection articles to ensure accuracy, consistency and feedback resolution. Maintain a current working knowledge of Collection updates to processes. Perform member interaction evaluations and provide written overview to verify process completion and precise communication are in accordance to training and applicable regulation. All other duties as assigned (note: essential functions and responsibilities may change, or new ones may be assigned at any time with or without notice). Requirements: High School Diploma or G.E.D. Minimum of five years financial institution or customer service experience Minimum of one year training experience Must have good organizational, communication, and interpersonal skills, along with the ability to multi task and manage time effectively with a close attention to detail Ability to accept ownership and adapt to needs of department Ability to self-initiate and apply logic to problem solve with few concrete variables Ability to apply common sense understanding to carry out instructions furnished in written, oral, and diagram form Ability to deal with problems involving several concrete variables in standardized situations Attendance and promptness are pertinent Must be able to work a flexible Monday through Saturday schedule Availability to travel for ongoing leadership growth Knowledge of all necessary applications needed to build out training curriculum All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Job Description and Requirements Randolph-Brooks Federal Credit Union is currently searching for an experienced and talented IT ECM System Engineer to join our amazing IT Content Services team! The IT ECM System Engineer will have the ability to work a hybrid schedule (remote/onsite) after a period of training (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233. All applicants must reside within the state of Texas and have the capability of performing all of the work from their home in Texas. To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU. Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided). Must be able to provide a workspaces at home that is safe, suitable for work, and within a distraction free environment. Under direction from the Manager-Enterprise Document Systems, the IT ECM System Engineer will support the user facing and backend solutions of the credit union and maintain server, database and integration components involved in document capture, storage and workflow. Essential Functions and Responsibilities: Install, maintain, troubleshoot systems and software supporting the enterprise content management solutions Work with business analysts, web team and stakeholders to review process flow documents for appropriate use of document capture, storage and workflow technologies Design and implement workflows in enterprise content management solutions Participate in the integration of content management solutions with third party products via API Ability to communicate effectively, both verbally and in writing; and to establish/maintain effective working relationships with co-workers, Randolph Brooks Federal Credit Union employees and the general public Support for ECM System Administrator, ECM Support Specialist, customer and vendor All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice). Requirements: Associate's Degree Minimum of three years of job-related work experience Installation, maintenance and troubleshooting of server operating systems, web application services and line of business applications in a production environment Support Databases updates, reverse lookups and autofill sets Help develop websites, API calls, pre-processer and integration from third parties Skills and/or Certifications/Licensing: Advanced hands-on experience with administering current Microsoft Windows Server operating systems Advanced hands-on experience with administering current versions of Microsoft IIS Some experience with Java, C#, and ASP.NET development desired Ability to communicate complex technical topics with non-technical stakeholders Hyland OnBase System Administrator Advance Certification - Desired Hyland OnBase Workflow Certification - Desired DocuSign System Administrator - Desired Working knowledge of Kofax, Ephesoft and/or equivalent capture solutions Working knowledge of All My Paper, general process flow and file format All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Schedule M - F 9-6, Alt. Sat. 9-3 (40 Hours) What You'll Do Summary/Objective: Responsible for processing loan applications and preparing and disbursing loan closing documents in an efficient and timely manner. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Perform various duties associated with reviewing, processing, and funding Direct and Indirect loan applications. * Review and analyze loan application documentation to determine loan integrity and validity, of loan applications and packages prior to funding. * Follow appropriate procedures and guidelines to limit risk exposure . Review exceptions and escalate to supervisors when necessary. * Book loans to host system and provide timely funding to members and dealer partners. Prepare and disburse thorough and accurate loan closing documents. Follow up on call backs in order to finalize loans. * Provide timely and accurate information on the Credit Union's loan programs, as well as prompt, courteous, and professional service to members, branch staff, and dealer partners. * Promptly answer calls presented to the Consumer Loan queues and meet performance expectations including, average handle time, schedule adherence, and calls taken. . * Achieve monthly sales goals and referrals by identifying members' needs and making appropriate referrals to cultivate a strong membership. . * Perform other job-related duties as assigned by Managers(s). What You'll Need * High school diploma or equivalent * 1-3 years of related experience, preferably in a Financial Institution Additional Eligibility Requirements: * Previous experience working in a Call Center environment preferred * Ability to read and understand credit bureau reports a plus What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares. DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to *************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position. Excepted Pay Range $21.50 - $24.10 #INDMI

Schedule Mon-Fri: 11:00 am - 3:00 pm (20 hours) What You'll Do Summary/Objective: Process work pertaining to the Document Management job responsibilities and assist members and front- line staff with questions pertaining to those processes. Assist Document Management team with achieving key performance goals and service level standards. Cross train on a variety of Deposit Services processes to further support the overall goals of the department and DCU. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Actively contributes to DCU's Success Sharing initiatives and practices DCU's principles of People Come First; Do the Right Thing; Make a Difference * Maintains a high level of professionalism and respect during interactions with both members and colleagues alike * Maintains a working knowledge of and adheres to DCU policies and procedures related to the position as well as all applicable regulations * Performs work functions with attention to detail, within established timeframes and follows through as needed to complete tasks * Meets or exceeds performance goals, including but not limited to, service level achievement, timeliness of tasks, quality of work, service quality and others as assigned * Provide phone coverage to assist the Information Center, Branches, various departments, and members. Answer incoming calls to the Document Management hunt line * Process daily work within service level * Document Copy, Letter Request and Contact Information File Maintenance Service Requests * Complete member Request to Close Service Requests * Answering member requests/ emails * Iron Mountain Scanning * Iron Mountain Record Retention * Scanning documents for archival * Verification of Deposit * Demand/Original Statements * Check/Deposit Copies * Process daily reports regarding updating of member file maintenance * Address Changes * Department E-fax Distribution * Sort and Distribute Department Mail * Department Supply Ordering * Establish and maintain an effective and positive working relationship with coworkers, supervisors, and members. * Complete training courses within established guidelines. * Adhere to DCU's policies and procedures. Lead by example and always conduct yourself in a professional manner. * Perform other job-related duties as assigned by Manager(s). What You'll Need * Six months to one-year related experience, financial institutions preferred * Prior customer service experience * Basic PC skills * Must be rated at least a Good * Must have no performance issues. What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares. DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to *************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position. Expected Pay Range $20.50 - $22.60 / hour

Job Description and Requirements Randolph-Brooks Federal Credit Union is currently searching for an experienced and talented IT Asset Management Analyst to join our amazing IT Asset Management team! The IT Asset Management Analyst will have the ability to work a hybrid schedule (remote/onsite) after a period of training (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233. All applicants must reside within the state of Texas and have the capability of performing all of the work from their home in Texas. To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU. Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided). Must be able to provide a workspaces at home that is safe, suitable for work, and within a distraction free environment. The IT Asset Management Analyst is part of the IT Asset Management (ITAM) team and will assist the IT Asset Manager in formulating the long-term strategic management of the RBFCU IT assets. The position will be responsible for tracking, processing and documenting procedures, reclamation, and disposal of all IT hardware and software throughout the enterprise. Responsibilities include assisting teams with updating and maintaining the data integrity of the IVANTI Configuration Management Database (CMDB). In addition, the Asset Management Analyst assists the Desktop Support team, IT Service Desk personnel and purchasing with planning and coordination of hardware. Essential Functions and Responsibilities: Applicant must possess at least three to five years' experience in analytical capacity Working knowledge of a Service Management tool i.e. IVANTI, BMC Remedy, Service Now, etc. Strong knowledge of asset management principles and concepts applicable to IT hardware, software, and inventory administration and control Working knowledge of software/hardware asset management policies, practices, technology, and licensing in the Windows Desktop platforms Willing to participate in moderate to highly complex projects within or outside of the department Strong research and data analysis skills with the ability to communicate results with colleagues and management Support all internal and external software licensing audits, analyze results and provide corrective action plans to senior management Compliance of the software/hardware asset life cycle from acquisition to disposal to reduce risks to the business Work with IT management and procurement team to optimize software licensing agreements, identify potential savings areas, manage software product contracts, and create automated processes to facilitate software procurement/deployment All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice) Requirements: High School Diploma or GED Minimum of less than one year job-related experience Function in a fast-paced, office environment Periodic travel by car with occasional overnight stays Proficient typing skills with a high level of accuracy Excellent attention to detail and ability to spot errors On occasion, must be able to lift up to 50 pounds Sit for an extended period of time Accurately type and update database constantly Skills and/or Certifications/Licensing: Acquired or studying for IT Asset Management Certifications preferred CAMP (Certified Asset Management Professional) & CHAMP (Certified Hardware Asset Management Professional) Possess an excellent understanding of inventory management and analytic systems Detail oriented with strong organizational, analytical and information gathering skills Establish and cultivate a broad network of collaborative relationships both within, and outside the organization with strong oral and written communication skills Strong verbal/written communication and problem-solving skills Strong organizational and time management skills necessary as well as ability to multi-task to meet deadlines Strong interpersonal, collaboration, and customer service skills All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Purpose: The Security Engineer II uses their industry experience and technical knowledge across a broad portfolio of Network, Security, Virtualization and Cloud technologies to ensure operational and project-based activities related to Containment Cyber Services are planned, approved, and performed in a timely manner with minimal application impact. This hands-on position requires strong collaboration skills to work with other infrastructure experts and software developers to deliver infrastructure and software features which improve SECU's security posture and responsiveness across the entire range of infrastructure. The ideal candidate will have the ability to identify, document, recommend and lead projects to achieve this end state globally. Knowledge of Security methodologies and TCP/IP will be very advantageous for this role. Responsibilities: Rapidly understand SECU Cloud and Data Center environments by working closely with Principal/ Senior Engineers working to become an expert in the implementation of security features within the infrastructure environments. Evaluate security related features within vendor infrastructure offerings and new security tools which improve SECU's security responsiveness. Represent Containment related infrastructure changes accurately within the SECU Change Management process. Deliver thoroughly planned and executed changes within the environment without application impact. Coordinate with software developers to ensure Containment security capabilities are verified, regardless of environment. Champion all efforts collaboratively. Continuously identify, review, and recommend potential opportunities for enterprise cost-savings, service quality improvement, and operational efficiency. Ability to work and collaborate with teams outside of Security division. Create documentation to ensure appropriate operational process and procedures are followed in the event of business impacting incidents or issues. Ability to identify and fully automate processes, when possible Continue career advancement to serve as a Network Defense subject matter expert. Serve as a tier II resource for security related issues or outages. Needs minimal supervision to complete tasks and projects. Provide support for security related issues on 24 hours a day, seven days a week, 365 days a year basis Business Experience and Technical Skills: Required: Thorough understanding of TCP/IP Strong analytical, problem-solving, and written/oral communication skills Leadership, teamwork, collaboration, self-driven and effective communication skills - both written and verbal. 2+ years of IT Security Engineering experience working in an enterprise infrastructure or security architecture environment. Preferred experience within the network security environment. 2+ years of experience in one or more of the following security technologies: Network IDS/IPS VPN/ Remote Access NGFW WAF DDoS Protection Web Proxy/ Content Filtering Cloud Security Controls 2+ years of troubleshooting and investigating complex issues within a highly regulated and secure environment. Experience working with change management controls is required. 2+ years of experience working with applications enabled in the cloud. Working knowledge of various industry security standards and frameworks including: NIST, ISO 27001, ISF Standard of Good Practice (SoGP), etc. Preferred: One or more Industry Certifications: VCP, CCIE/CCNP, CISSP, PCNSE, etc. Bachelor's degree in Computer Science, Information Systems or at least 3-5yrs of experience in related field. Knowledge of modern enterprise and security architectures, their challenges, common approaches to overcome their challenges, and their inherent security strengths and weaknesses. Professional certifications such as: CISSP, CISA, CISM, GIAC, CGEIT, CRISC, CEH, or other relevant industry certification and/or desire to obtain such certifications. Experience working with tools such as Wireshark, Snort, Bro/Zeek, Burp, Nessus, Kali, Security Onion, and Metasploit. Experience working with both external and internal auditors to ensure compliance and accurate reporting. Experience with scripting languages such as Powershell, Python, VBScript, and Bash. Experience working within a DevOps environment is a plus. Job Environment: Working on-site is required with limited remote work. Office setting with physical proximity to other employees is also intermittently required. Some background noise from other employees and their activities can be expected. Physical Demands: Must be able to comprehend and carry out verbal and written instructions. Job requires a substantial amount of sitting. Use hands and fingers to press keys on a computer keyboard to enter or retrieve information. Use hands and fingers to press telephone keypad and lift telephone receiver. Must be able to comprehend phone calls. Must be able to lift 5 pounds. SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law. Disclaimer State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

Job Description and Requirements Randolph-Brooks Federal Credit Union is currently offering a sign-on bonus for the Collections Specialty Services Team Lead hired on or before March 31, 2026! New hires will receive $250 in their first paycheck, $500 following 90 days of employment, $500 following six months of employment, $1,000 following one year of employment, and $2,000 following two years of employment (applicable taxes and withholdings apply). Note: each of these bonuses is paid only if you remain employed in the Collections department as you reach each of the milestone dates OR designated timeframes. Bilingual in Spanish and English? Candidates can earn an additional $2.00 differential upon the successful completion of the RBFCU Bilingual Spanish/English certification. The Collections Team Lead will have the ability to work a hybrid schedule (remote/onsite) after a period of training and performance evaluations (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233. To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU. Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided) Must be able to provide a workspace at home that is safe, suitable for work, and within a distraction free environment The Collections Specialty Services Team Lead will oversee operations of the Specialty Services group which includes Bankruptcy, Mortgage, Commercial/SBA and Consumer Loan Assistance (CLA) to ensure compliance and accuracy according to applicable procedures and regulatory laws. They will conduct coaching and development sessions with representatives to identify opportunities in product education, member experience, and employee growth. In addition, will assist department management with daily activities, ensuring efficient and effective department operations, oversee internal operating policies and procedures while remaining compliant with applicable laws/regulations and internal policies/procedures. The Collections Specialty Services Team Lead will conduct all duties in a manner intended to enhance the brand and contribute to the growth of the Credit Union; as well as coordinate and maintain records and performance reporting on all specialty services functions. Essential Functions and Responsibilities: Maintain an operational and overall process knowledge of Specialty teams to include reporting and trend acknowledgment. Maintain overriding authority to supervise and assist employees with member and departmental related escalations or resolutions. Coach, develop, oversee, meet on and direct the work of department employees to create a cohesive environment and ensure assigned personnel meet and/or exceed the standards goals within the department for position based off established KPIs. Maintain team morale and culture through team and individual recognition, identifying opportunities for promotion, and creating events to support employee's morale and team cohesion. Manages all HR related items from approving and authorizing timecards, assigning training to personnel to ensure all hold expected knowledge, and personnel issues by providing coaching, counseling and/or documentation to maintain accountability of employees. Present and communicate challenges and areas of opportunity for successes of internal departments and senior management via in-person presentations and/or virtual meetings. Work directly with other internal departments, branches, and vendors to build and maintain strong departmental and branch relationships. Strong communicative and technical skills All other duties as assigned (note: essential functions and responsibilities may change, or new ones may be assigned at any time with or without notice) Requirements: High School Diploma or G.E.D. Minimum of five years financial institution or customer service experience Minimum of three years supervisory experience Must have good organizational, communication, and interpersonal skills, along with the ability to multitask and manage time effectively with close attention to detail Accept ownership and adapt to needs of department Self-initiate and apply logic to problem-solve with few concrete variables Ability to apply common sense understanding to carry out instructions furnished in written, oral, and diagram form Ability to deal with problems involving several concrete variables in standardized situations Attendance and promptness are pertinent Must be able to work a flexible Monday through Saturday schedule Availability to travel for ongoing leadership growth Knowledge of all necessary applications needed to over-site team All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.