Call Center Representative
Remote or Ridgefield, NJ job
In order to continually provide our members with the highest level of service, Affinity FCU is seeking results oriented and service focused individuals to join our digital contact center team. Selected candidates MUST be able to work the following shifts: M-F 8am-4:30pm, 9am-5:30pm, 9:30am-6pm or 10:30am - 7pm with Saturday availability required at least twice per month: 9am-1pm and 1-5pm shifts. 100% remote candidates who meet the requirements are eligible to apply and will be considered.
The starting salary range for a new hire in this role is $48k to $50k. The wage/salary offered to a successful candidate will be dependent on several qualifying factors, including but not limited to: years of relevant experience, years of industry experience, education, etc.
Call Center specialists provide our credit union members with knowledgeable, prompt, accurate and courteous service, while also showing empathy and genuine care for their financial well-being. Responsibilities include communicating with members via digital channels to discuss their individual financial needs, effectively handle inbound calls, seek solutions to problems, identify needs based sales opportunities, and develop long term financial relationships with our members.
Requirements:
* Minimum of two years of experience in a customer service capacity, high volume call center experience strongly preferred.
* Prior banking experience is preferred.
* Prior CRM experience is preferred, but not required.
* Qualified candidates must possess excellent communication, interpersonal organizational and problem solving skills. Must be positive, patient and customer focused at all times. The ability to multi-task is essential in this role.
* Bilingual, Spanish-speaking helpful, but not required.
Affinity strives to maintain balance between our employees' personal and professional responsibilities. All full-time employees receive a highly competitive and multi-faceted Total Rewards package including competitive pay, target incentive, full medical/ dental/prescription coverage, 401(k) plan, profit sharing, and generous paid time off. Affinity employees are also eligible for discounts on products and services and earn paid time off for volunteering. In addition to these benefits, Affinity provides extensive educational and developmental opportunities as well as access to our formal Tuition Assistance Program.
Affinity Federal Credit Union is an Equal Opportunity Employer
Affinity FCU is committed to creating an inclusive culture and an employment experience that values diversity. Our culture is built on respect - one that recognizes and values the unique talents of everyone on the team. With a genuine commitment to diversity, we've created an environment where employees feel comfortable regardless of race, gender, religion, background, physical ability, or sexual orientation.
Explore career opportunities with Affinity and belong to something better.
Please scroll down and read the Applicant Statement in its entirety.
Applicant Statement
I promise that all information I have supplied in this application and any other form, oral or written, is true and accurate, and I agree that any misstated, misleading, omitted, or false information will result in rejection of this application form, refusal to hire, withdrawal of an offer of employment, or immediate discharge without recourse, whenever and however discovered.
I understand and agree that Affinity Federal Credit Union, any agent acting on its behalf, as well as any other person responding to a reference request pursuant to this application, can and will seek and/or disclose any and all information about me which said corporation, agent, or person may have. I specifically authorize said disclosure and agree to hold all such corporations, agents, or persons harmless.
I understand and agree to the fact that Affinity Federal Credit Union maintains a drug-free workplace and that I will be required to undergo a drug urine screening check. I understand and agree to the fact that Affinity will also conduct a criminal history background and credit report check. I understand and agree that said pre-employment checks are designed to ascertain my suitability for employment. I specifically authorize said disclosure of this confidential information and agree to hold Affinity Federal Credit Union, its agents, managers, officers, and employees harmless from any and all liability in connection with the pre-employment screening/testing. Additionally, I agree to comply with all request for additional testing of any type and at anytime during my employment at Affinity Federal Credit Union.
I understand that all employment offers are made contingent upon satisfactory proof of legal authorization to work in the United States according to the law. I understand that failure to provide satisfactory proof of identity and authorization to work in the United States will disqualify me from employment.
If hired, I agree to abide by the terms and conditions of all Affinity Federal Credit Union policies and procedures. I understand I will not be employed, or my employment will be terminated, if I am or have been convicted of a criminal offense involving dishonesty, breach of trust or money laundering, or if I admit, plead guilty or nolo contender, or have to such an offense or if I agree or have agreed to enter into a pretrial diversion or similar program in connection with a prosecution such an offense.
I understand and agree that my employment will be at will and that I or Affinity Federal Credit Union may terminate this employment relationship at any time, with or without notice, for any or no reason, without recourse by either of us. I also understand that oral representations to the contrary do not change the fact that both the Company and I maintain free to end the work relationship for any or no reason. I further understand that any changes in this employment relationship must be made in writing.
I acknowledge that at anytime during my employment with Affinity Federal Credit Union, the hours and/or days that I am expected to work may be changed to accommodate the needs of the business. In addition, I am also expected to work at various Affinity Federal Credit Union locations.
I acknowledge that I have been advised that Affinity Federal Credit Union is an Equal Opportunity Employer and that Affinity Federal Credit Union administers its employment policies in a nondiscriminatory manner. I specifically authorize Affinity Federal Credit Union to investigate my background, including any and all references, and prior employers, consistent with the position for which I am applying, and release and hold Affinity Federal Credit Union harmless for any and all liabilities arising out of its investigation of my application for employment. I authorize the Company, in its sole discretion, to supply my employment record to any prospective employer, government agency, or other party with an interest that the company deems appropriate.
I understand that this application is not a contract of employment.
If you agree to this disclaimer, you authorize the Company to process the application in accordance with the Company's established hiring practices.
By completing this online application for employment opportunities at Affinity Federal Credit Union, I acknowledge reading, understanding and agreement of the Applicant Statement.
Keywords: Call center, banking, customer service, member service, contact center.
Enterprise Client Relationship Executive
Remote job
Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Are you a motivated, customer-focused sales professional looking to take your career to the next level? While we may not have an open Enterprise Client Relationship Executive role right now, we're always looking to connect with top talent for future growth.
We invite you to express your interest in HealthEquity, a fast-growing company where your drive, communication skills, and passion for solving customer problems can thrive!
Why Join Our Talent Pipeline?
* Be the first to know when a new Enterprise Client Relationship Executive role opens.
* Get a head start on our hiring process.
* Stay connected with our team and receive updates about our company and culture.
The Enterprise Client Relationship Executive is responsible for leveraging strategic consulting and sales skills to manage and grow HealthEquity's existing Enterprise Accounts, act as the client's advocate, increase client and member satisfaction, identify client needs and align those needs with HealthEquity administrative services, and serve as the strategic point of contact for these select national clients. Success in the Enterprise Client Relationship Executive position will be measured by client retention, growth, and personal development. Enterprise Client Relationship Executives are expected to fully understand each client's business and benefits framework strategy, Consumer Directed Healthcare (CDH) and strategic initiatives. To develop this comprehensive knowledge about your clients, it is expected to have frequent client interactions at various levels of the client's organization including senior leadership and the C-suite, as well as with the consultants and brokers and health plan partner account teams.
What you'll be doing
* Expand the number of accounts (Health Savings, and Reimbursement, Commuter, COBRA, Direct Bill and Lifestyle Accounts) and custodial assets for existing clients
* Establish and maintain strong relationships with your clients and their consultant/broker and other vendor partners.
* Engage in consultative strategic activities with our clients such as overall corporate and benefits strategies benefit plan review, CDH account adoption best practices and financial health.
* Plan and execute regular client meetings to deliver program results.
* Develop and monitor client financial performance including renewal planning, negotiation and profitability levels.
* Serve as the client's internal advocate. Ensure HealthEquity is delivering the service, support, and overall solution per the agreed upon terms.
* Demonstrate marketing and technical expertise through the client's broker and consultant meetings.
* Preparation for and participation in new business meetings and on-site visits (culture training, audits, etc.).
* Provide feedback to other HealthEquity business teams on market trends as represented by our clients.
* Ability to assess the approach, resources, and contacts needed to complete RFPs', including renewals.
* Maintain a high level of healthcare industry knowledge as well as knowledge of your clients' industry.
What you will need to be successful
* Bachelor's degree preferred
* 5+ years of working with senior-level executives for client relationship management and consultation within the Insurance or Finance industry in the Enterprise Accounts space
* 3+ years of strategic and consultative selling experience within the Insurance or Finance industry
* Ability to work as part of a team and individually
* Expert relationship management skills including negotiation, collaboration, and listening skills
* Familiarity with Health insurance industry and all types of health accounts
* MS Office and Salesforce, preferred
* Presentation skills including messaging and positioning information to meet and influence client needs
* Problem solving
* Strong working knowledge of client benefits framework and plan design
Travel Requirements: 20-30% of the time
How to Join Our Talent Network:
Submit your application, resume, and a brief note about why you're interested in future sales opportunities at HealthEquity. When the right role opens up, we will reach out! Please keep in mind, we may not have an open opportunity right now; so a response is not guaranteed but submitting your application get's you in our pipeline for future requisitions.
#LI-Remote
This is a remote position.
Salary Range
$79500.00 To $103000.00 / year
Benefits & Perks
The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position is also eligible for additional annual sales incentive commissions, and details regarding these additional sales incentive commissions will be provided after hire. This position will further be eligible for a full range of benefits including:
* Medical, dental, and vision
* HSA contribution and match
* Dependent care FSA match
* Uncapped paid time off
* Paid parental leave
* 401(k) match
* Personal and healthcare financial literacy programs
* Ongoing education & tuition assistance
* Gym and fitness reimbursement
* Wellness program incentives
Why work with HealthEquity
HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more.
You belong at HealthEquity!
HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity - you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity's applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page.
HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot's AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot.
At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together.
As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity.
HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.
Auto-ApplySenior Strategy Consultant, Full-Time, Hybrid, MA
Remote or Marlborough, MA job
Schedule Mon - Fri 8a-5p What You'll Do Summary/Objective: This role plays a pivotal role in shaping and connecting the organization's objectives into clear actions. This role will collaborate cross-functionally to facilitate business unit strategy sessions, ensuring business unit and division plans alignment to the enterprise strategy. This role requires skills including strong collaboration, the ability to influence and lead through indirect relationships, self-starter and is comfortable working independently.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Lead and facilitate structured strategy/business planning workshops across all organizational levels, from operational teams to Executive Leadership.
* Collect performance metrics from business units, review trends, identify areas requiring attention, and interpret results for strategic/business planning.
* Conduct research on market dynamics, industry trends, benchmarks, and competitive landscape to inform strategic recommendations.
* Knowledge of strategy development tools, techniques and approaches
Assess the appropriate approach to elicit decisions to form and revise strategies.
* Synthesize quantitative data and qualitative inputs into actionable hypotheses, strategic priorities, and recommendations.
* Interact confidently with stakeholders at all levels; question norms, test assumptions, and build credibility via constructive challenge and influence.
* Translate complex findings into compelling narrative presentations, reports, and executive summaries-suitable for varied audiences including senior leadership.
* Navigate Ambiguity & Drive Action while thriving in environments with shifting priorities, define clarity from uncertainty, and drive strategic alignment and execution.
* Working with leaders, form OKR's and the appropriate monitoring process to ensure progress to strategic plans
* Perform other job-related duties as assigned or requested.
Complies with regulatory compliance and assigned training requirements
What You'll Need
Education and Experience Requirements:
* Bachelor's degree or advanced education in Business, Finance, Strategy, or related field
* Minimum of 5 to 7 years of experience in consulting, corporate strategy, business planning, operations, finance or related roles.
* Knowledge, understanding and use of strategic frameworks, tools, and processes.
* Self starter who is Intellectually curious and a continuous learner who stays on top of market and sector trends.
* Critical thinking with the ability to make the complex simple
* Analytical, data-driven mindset with comfort in Excel, PowerPoint, Word and other common tools.
* Strong facilitation, influencing, and moderation capabilities.
Additional Eligibility Requirements:
* Strategic thinker with execution focus; ownership mentality with knowledge and experience working with strategic frameworks
* Tolerance for ambiguity and decisiveness under uncertainty.
* Intellectual curiosity and ability to connect dots across disparate data.
* Confident, credible presence; ability to work collaboratively and push back when needed.
* Highly adaptable-and comfortable learning quickly.
* Able to form trusting relationships
* Embraces diversity and open to varying styles and points of views.
What We Do
DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares.
DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to ************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
DCU is not currently offering Visa transfer/ sponsorship for this position.
Expected Pay Range
$115,100 - $145,000
Procurement Operations Analyst, Full- Time, Hybrid MA
Remote or Marlborough, MA job
Schedule Monday - Friday 8a-5p What You'll Do The role plays a critical role in supporting DCU's procurement function by delivering data-driven insights, optimizing procurement processes, and ensuring compliance with regulatory and internal controls. This role is essential in driving operational excellence across sourcing, purchasing, and supplier management activities, with a strong focus on risk mitigation and financial stewardship.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Procurement Spend:
* Analyze procurement spending across categories to identify cost-saving opportunities, supplier consolidation, and strategic sourcing initiatives. Develop and maintain dashboards and reports for leadership.
* Procurement Workflows:
* Streamline procurement workflows including requisitioning, approvals, and supplier onboarding, ensuring alignment with DCU's compliance standards and operational efficiency.
* Procurement Systems:
* Administer procurement systems (e.g., Jira, Ncontracts, Fiserv Prologue, Oracle) including user support, configuration, and troubleshooting. Partner with IT and Finance to ensure system integrity and data accuracy.
* Compliance/Regulations:
* Ensure procurement activities adhere to Credit Union regulations (e.g., OCC, NCUA, SOX), internal policies, and audit requirements. Support third-party risk assessments and vendor due diligence.
* Process/Workflow Management:
* Work closely with Third Party Risk Management (TPRM), Enterprise Architecture (EA), Information Security (IS), Legal, Finance, and business units to ensure procurement operations support enterprise goals and regulatory obligations.
* Reporting:
* Prepare monthly and quarterly procurement reports for senior leadership, highlighting trends, risks, and opportunities for improvement.
* Perform other job-related duties as assigned or requested.
* Complies with regulatory compliance and assigned training requirements.
What You'll Need
Qualifications and Experience Requirements:
* Bachelor's degree in business, Finance, Supply Chain, or related field
* 2-4 years of experience in procurement, operations, or analytics within the credit union, financial services or banking industry
* Strong analytical skills and proficiency in Excel, Power BI, or similar tools
* Experience with procurement platforms (e.g., SAP Ariba, Coupa, Oracle)
* Familiarity with banking regulations and third-party risk management
* Excellent communication, problem-solving, and stakeholder engagement skills
* Proficiency in procurement software and tools, as well as Microsoft Office Suite
Preferred Qualifications:
* Experience in a Financial Institution, Credit Union specific, is a plus.
* Experience in a regulated financial institution or banking environment
* Ability to manage multiple priorities in a fast-paced, compliance-driven environment
What We Do
DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares.
DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to ************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
DCU is not currently offering Visa transfer/ sponsorship for this position.
Excepted Pay Range
$62,300 - $70,100
Specialized Accounts Team Leader, Chelmsford, MA, Full-Time, Hybrid
Remote or Chelmsford, MA job
Schedule M-F, 8am-5pm (40 hours) What You'll Do Summary/Objective: The Specialized Accounts Team Leader has expert industry knowledge of the rules and guidelines for Personal, Business, Trust, and Fiduciary Accounts and for the New Accounts department. This position provides awareness and insight on all aspects of specialized accounts to develop with the manager an ongoing account opening and specialized accounts management process that best meets member and DCU needs. The Specialized Accounts Team Leader is responsible for cultivating a positive, productive work environment, which includes ensuring the development, training, and coaching of all team members, and the meeting of all Service Excellence standards and Key Performance measurements. The Specialized Accounts Team Leader is also responsible to support the New Accounts manager by supervising the daily workflow of the Specialized Accounts Team and working closely with the Support Services Project Administrator in the implementation of projects.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Possesses a high-level knowledge of Deposit Accounts (Personal, Business, Trust, Fiduciary) guidelines and other applicable rules and regulations to ensure account opening processes are compliant.
* Maintains industry knowledge on deposit products, as well as all associated technology, and makes recommendations to management for enhancements.
* Stays abreast of changes to regulations and ensures the relevant policies and procedures are updated and communicated to appropriate staff members.
* Creates policies and procedures in areas of oversight in DCU required format; ensures polices and procedures are updated as changes are made.
* Oversees daily Specialized Accounts functions including all aspects of application processing and additional account requests.
* Develops relationships with core vendors and related systems suppliers to keep abreast of enhancements and changes within the industry. Works collaboratively to address issues, facilitate upgrades and offer new benefits with said vendors.
* Works with manager to develop strategic and tactical plans for account opening-related projects and initiatives.
* Liaison for the audit, compliance and enterprise risk areas for relevant assessments performed and actively involved in resolving findings to ensure future compliance. This will include Key Risk Indicator reporting, all audits related to account opening, Enterprise risk assessments, risk control assessments, and ensure that self-testing is performed.
* Communicates effectively and regularly with all team members, though various methods, on DCU and department related initiatives, to ensure employees are engaged and feel part of a team dynamic.
* Manages daily staff schedules, workflow and phone coverage relating to account opening to ensure the completion of assigned tasks within service expectations.
* Coaches and develops staff by providing adequate training for all job responsibilities. Sets performance goals and mentors staff on Service Excellence expectations, providing timely feedback through Call Monitoring, one on one meetings, team meetings, and employee performance evaluations.
* Oversees and/or assist in the management of projects, upgrades and enhancements relating to Core/Host and Specialized Accounts.
* Oversees system validation for internal releases and enhancements and reports findings.
* Conduct interviews and participate in the hiring of new Specialized Accounts Team Members.
* Provides documents to management regarding performance measures and project updates, including writing and delivering reviews, annual employee evaluations and any necessary verbal and written warnings. Recognizes performance and provides constructive feedback as necessary for the growth and development of team members.
* Actively contributes to DCU's Success Sharing initiatives and consistently practices DCU's principles of People Come First; Do the Right Thing; Make a Difference.
* Maintains a high level of professionalism and respect during interactions with both members and colleagues alike. Appropriately handles more detailed, complex, and escalated calls.
* Tracks Member Complaints in accordance with the Member Complaint Guidelines. Provides timely resolutions to member complaints that have escalated to the highest level within the department. Reviews underlying facts of complaint, determines an appropriate solution, and delivers the response to the member. Makes recommendations to management designed to reduce the number of complaints.
* Maintains a strong working knowledge of and adheres to all DCU policies and procedures.
* Performs work functions with high attention to detail, within established timeframes and follow through as needed to complete tasks.
* Meets or exceeds performance goals, including but not limited to, service level achievement, timeliness of tasks, quality of work, service quality and others as assigned.
* Perform all other job-related duties as assigned by Manager(s).
Supervisory Responsibility:
* Team Leader would be responsible to manage a team of up to 10 members.
What You'll Need
* Must have a bachelor's degree or equivalent work experience.
* Must have 1 year of supervisory or management responsibility experience.
* Knowledge of back-office procedures in account opening, specialized accounts requirements and guidelines
* Must have strong background in customer support and possess superior service skills
What We Do
DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares.
DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to *************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
DCU is not currently offering Visa transfer/ sponsorship for this position.
Expected Pay Range
$30.00 - $33.70 / hour
#INDMI
SVP, Enterprise Project Management Office, Full-Time, Hybrid Marlborough MA
Remote or Marlborough, MA job
What You'll Do Summary/Objective: The position provides overall leadership for the project management & business analysis teams, enterprise-wide project governance, portfolio management, and large-scale transformation initiatives. This role ensures disciplined execution of projects that deliver on the organization's strategic objectives. By driving operational excellence and fostering a culture of accountability, the SVP enables innovation, empowers members, and strengthens trust in the credit union's ability to deliver reliable financial experiences. Success in this role ensures projects are delivered on time, within scope, and with measurable business impact.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Manage the EPMO Teams and Strategic Portfolio
* Lead and develop the EPMO teams, ensuring team objectives are met
* Oversee the enterprise portfolio of initiatives, ensuring balanced investment and measurable outcomes
* Monitor performance metrics and deliver transparent reporting to executive leadership and the board
* Drive decision-making on project continuation, acceleration, or termination based on business value
* Lead Enterprise Project Governance
* Establish and enforce project management standards, frameworks, and methodologies across the organization
* Ensure alignment of all projects with corporate strategy and regulatory requirements
* Provide executive oversight for project prioritization, resource allocation, and risk management
* Deliver Large-Scale Transformation
* Lead planning and execution of complex, cross-functional transformation programs
* Ensure timely delivery of merger-related integration projects and strategic initiatives
* Champion change management practices to support adoption and minimize disruption
* Enable Business Analysis and Insights
* Direct the business analysis function to provide actionable insights for project scoping and requirements
* Ensure accurate documentation of business needs and alignment with technology solutions
* Promote data-driven decision-making throughout the project lifecycle
* Foster Innovation and Continuous Improvement
* Integrate design thinking and lean methodologies into project delivery where applicable
* Identify opportunities to streamline processes and enhance project efficiency
* Build a high-performing team culture focused on collaboration, accountability, and results
* Perform other job-related duties as assigned or requested
* Complies with regulatory compliance and assigned training requirements
What You'll Need
Education & Experience:
* Required education: Bachelor's degree or 4 additional years of relevant experience in lieu of a degree, advanced degree is preferred
* Required experience: 12 - 15 years of relevant experience, including 10+ years as a people leader
Qualifications & Skills:
* Skills:
* Expertise in project governance, portfolio management, and change leadership
* Strong strategic planning and analytical capabilities
* Exceptional communication and stakeholder management skills
* Ability to lead cross-functional teams and influence at all levels
* Technical Knowledge:
* Proficiency in project management software (e.g., Microsoft Project, Smartsheet, or similar)
* Familiarity with portfolio management tools and reporting dashboard
* Certifications: PMP, PgMP, or Portfolio Management Profession (PfMP) required; Agile or Lean certifications preferred
* Other requirements: Ability to travel between dual headquarters (MA or OR) and to key project sites as needed
What We Do
DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares.
DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to *************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
DCU is not currently offering Visa transfer/ sponsorship for this position.
Excepted Pay Range
$316,000 - $340,000
IT Core Services Infrastructure Engineer (Must Reside in Texas)
Remote or San Antonio, TX job
Job Description and Requirements
Randolph-Brooks Federal Credit Union is currently searching for an experienced and talented IT Core Service Infrastructure Engineer to join our amazing IT Core Services team!
IT Core Services Infrastructure Engineer will have the ability to work a hybrid schedule (remote/onsite) after a period of training (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233. All applicants must reside within the state of Texas and have the capability of performing all of the work from their home in Texas.
To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU.
Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided).
Must be able to provide a workspaces at home that is safe, suitable for work, and within a distraction free environment.
The IT Core Services Infrastructure Engineer will be working autonomously, oversees the management, planning, development, design, and enhancement of the core banking system, FinTech applications, RPA platform, and dev-ops systems associated with these platforms. Perform strategic evaluations of current software systems to uncover potential for automation and innovation; conduct diagnostic testing and software installations; handle after-hours service calls; and carry out related responsibilities as necessary.
Essential Functions and Responsibilities:
Provides Level 3 technical support and design of several complex systems/platforms, including the core banking platform, RPA platform, ETMS, Check processing system, reports/CRM system, Dev-ops system, Batch automation system, LOS api integration system, Loan integration platforms, Strategic Marketing Platforms, and all non-prod core environments. Provides 24x7 on-call support for these systems
Administer an enterprise N-tier application with IIS, .NET, and Oracle components supporting end users and custom and commercial application interfaces
Design, develop, modify, implement, and support software components at any layer in the software stack
Monitors transaction logs and modifies programs to provide maximum efficiency to Identify, communicate, and manage risks with associated with projects
Provide technical expertise for high-level systems. Evaluation, design, integration, documentation, and implementation of very complex applications
Support the transition of strategic application projects from inception to realization including development of business cases
Identify opportunities to upgrade, stabilize or improve existing infrastructure services to ensure on-going high performance and supportability, and evaluate emerging technologies
All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice)
Requirements:
Associate's degree in a closely related field
In lieu of associate's degree, two years of related experience and two years server/application support or development experience working with a server/application administration team
Minimum of one year job related work experience
Experience working in the financial industry
Knowledge of server software packages/operating systems
Basic knowledge of MS infrastructure services (Active Directory, Group Policy, DHCP, IIS and DNS) and how those services support/ interact with applications and systems
Knowledge of SQL and oracle as well as basic network knowledge
Ability to communicate effectively (verbal/written); ability to establish and maintain effective working relationships with other RBFCU employees
Preferred:
Bachelor's Degree in a closely related field
Maintain working knowledge of network, data center, and financial services system operations management, Hands on experience with FiServ/Open Solutions DNA; experience with tMagic, DNA Publisher and for DNA CMC
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
Auto-ApplyMortgage Underwriter I, Full-Time, Hybrid MA
Remote or Marlborough, MA job
Schedule Monday - Friday 8a-5p What You'll Do Summary/Objective: The Mortgage Underwriter I is responsible for analyzing, underwriting and decisioning all mortgage loans consistent with department and secondary market standards. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Analyze, underwrite and decision all mortgage loans to appropriate servicer guidelines ensuring soundness, accuracy and compliance with DCU and Investor standards.
* Maintain knowledge of current changes to investor guidelines, product changes, the general financial industry, and the real estate market.
* Maintain knowledge of compliance laws applicable to mortgage and home equity loan originations,including but not limited to: Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), Regulation Z (Truth in Lending, Know Before You Owe), Regulation C (Home Mortgage Disclosure Act - HMDA), and other state and federal laws which may be applicable.
* Assist with the loan origination teams with loan structuring, re-structuring and loan scenario review requests.
* Work closely with mortgage processors, Team Leaders and other underwriters to maintain and develop better quality loan files.
* Exercise discretion and independent judgement in underwriting loans to support the business goals of the DCU.
* Assist in the development and maintenance of department policy and procedure documents.
* Contribute to department projects and initiatives as an individual and through team cooperation.
* Ensure compliance with all applicable state and federal laws and regulations.
* Perform other job-related duties as assigned by Managers(s).
What You'll Need
Education and Experience Requirements:
* 3-5 Years of underwriting or related experience
* Requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations.
* BA/BS degree preferred (or equivalent work experience)
Additional Eligibility Requirements:
* Technical Skills (word, excel, outlook etc.)
* Professional Written and Verbal Communication Skills
* Proficient working with DU, LPA, and AllRegs
* Knowledge of Loan Operating Systems (LOS), Product & Pricing Engine (PPE), Tableau/PowerBI, Compliance & Regulators Software, Mortgage Insurance Requirements
What We Do
DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares.
DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to *************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
DCU is not currently offering Visa transfer/ sponsorship for this position.
Excepted Pay Range
$30.00 - $33.70
#INDMI
Customer Growth Executive
Remote job
Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. How you can make a difference The Customer Growth Executive is responsible for driving Health Savings Account (HSA) growth within the Service Delivery Manager (SDM) client base through a data-driven, consultative sales approach. This role focuses on engaging senior account decision makers-including CHROs, CFOs, and other executives-across direct and indirect channels to increase account volume and contributions. This role will partner closely with brokers, consultants, and internal teams to deliver affordability analyses, identify growth opportunities, and support successful implementation. Success in this role will be measured by achieving defined HSA and HPA growth targets, maintaining consistent client engagement, and providing regular reporting on progress and activities. This role typically reports to the VP, Field Sales
What you'll be doing
* Develop and execute strategies to drive HSA growth in accounts and contributions within the SDM client base.
* Identify and pursue top opportunities in collaboration with the SDM and Consultation Organizations.
* Engage with senior account contacts to consult on the value of affordability analysis, discovery process and playbook for growth.
* Working closely with brokers and consultants to deliver comprehensive analysis and recommendations.
* Support the closing of Growth Opportunities and ensure successful implementation of solutions.
* Provide regular reports on activity and account progress, including weekly briefings and Gong recordings.
* Maintain a high level of client engagement through regular calls and analysis delivery.
What you will need to be successful
* Bachelor's degree in Business, Marketing, Finance, Healthcare Administration, or a related field required.
* Advanced degree (MBA or equivalent) preferred but not required.
* 8+ years of proven success in consultative sales or strategic account management, ideally within healthcare, financial services, or employee benefits.
* Demonstrated ability to sell to senior decision makers (CHRO, CFO, SVP Benefits, etc.) and navigate complex client organizations.
* Strong background in Health Savings Accounts (HSA), Health Plan Accounts (HPA), and healthcare/benefits fundamentals.
* Experience working with senior account contacts and brokers/consultants.
* Ability to analyze data and provide actionable insights.
* Excellent communication and interpersonal skills.
* Proficiency in data analysis and affordability modeling to support client recommendations.
* Strong organizational skills with the ability to manage multiple opportunities and stakeholders simultaneously.
* Ability to work independently and as part of a team.
* Skilled in using CRM platforms (e.g., Salesforce) and productivity tools (Microsoft Office Suite).
Travel requirements: up to 30% of the time
#LI-Remote
This is a remote position.
Salary Range
$105000.00 To $130000.00 / year
Benefits & Perks
The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position is also eligible for additional annual sales incentive commissions, and details regarding these additional sales incentive commissions will be provided after hire. This position will further be eligible for a full range of benefits including:
* Medical, dental, and vision
* HSA contribution and match
* Dependent care FSA match
* Uncapped paid time off
* Paid parental leave
* 401(k) match
* Personal and healthcare financial literacy programs
* Ongoing education & tuition assistance
* Gym and fitness reimbursement
* Wellness program incentives
Why work with HealthEquity
HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more.
You belong at HealthEquity!
HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity - you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity's applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page.
HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot's AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot.
At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together.
As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity.
HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.
Auto-ApplyBranch Vice President I
Remote or Florida job
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week.
We encourage you to become a part of VyStar Credit Union's family of employees.
* SELECTION PROCESS:
As part of our preliminary recruiting process, we kindly ask candidates to complete an online assessment sent to their email from our third-party vendor, HireVue. To be considered, please complete the assessment within the allotted time. If you don't receive it after applying, check your spam folder. Assessment results are valid for 6 months.
JOB SUMMARY
The Branch Vice President responsibilities are to coach, develop and lead all branch employees to obtain individual, branch and organizational growth goals while delivering unbelievable member service experiences and maintaining operational excellence. This key position is accountable to create, implement, and maintain branch strategies aligned with VyStar's objectives in a fast-paced environment. They also develop and implement tactical plans and establish objectives for the branch which are documented in the annual business plan. The Branch Vice President must maintain a high level of participation within VyStar Leadership Team and promote, reinforce, and support decisions of the credit union and management. The leader must also establish strong member and partner relationships and engage in community volunteer and leadership opportunities. The overall results and success of the branch team are the direct responsibility of the Branch Vice President.
ESSENTIAL JOB FUNCTIONS:
Ensure day-to-day branch operations, choreography, and implementation result in unbelievable service experiences for members and achieve or exceed organizational strategic goals and profitability requirements.
Train, encourage, enable, and coach employees to embrace VyStar's Standards of Excellence, Behaviors of Excellence, Being Unbelievable, and the Great 8 Member Service Commitments to successfully establish, maintain, and grow strong member relationships.
Model all VyStar Excellence behaviors while performing job duties.
Develop staff for succession planning within the branch network and other lines of business.
Work closely with Human Resources and Training to ensure the recruiting and training curriculum are appropriate, timely, and a positive experience for VyStar employees.
Partner with internal departments that are dependent upon referrals for success.
Establish and validate performance objectives for the branches consistent with VyStar Excellence and branch scorecards.
Reinforce appropriate employee activities and behaviors to achieve personal, branch, and organizational objectives creating consistent expectations and course-correcting when necessary.
Support the ABM in providing ongoing coaching for direct reports including side-by-side evaluations, Member Assist Call assessments, monthly performance reviews, and career progression discussions.
Provide ongoing coaching for ABM including coach-the-coach evaluations, monthly performance reviews, and career progression discussions.
Conduct daily team huddles and weekly sales meetings which include training on products and services and skill practice to increase knowledge and comfort level with making recommendations to members.
Prepare or assist with the preparation and administering of performance appraisals for all levels of Branch Management and indirect reports.
Support and participate in all Credit Union initiatives and campaigns.
Analyze data to determine and implement staffing changes and modifications as needed.
Ensure compliance with regulations, policies, and procedures and perform audits.
Adhere to solid risk management guidelines in a highly regulated environment.
At applicable locations, collaborate with Branch Operations Analysts to ensure compliance.
Exhibit a high degree of integrity, trustworthiness, and professionalism at all times.
Work from home during branch closures, such as during disaster recovery events.
Actively lead by example through community service supporting the VyStar brand.
Create and maintain an inclusive and professional environment where all team members are respected, and diversity is valued.
As applicable, support a high school branch and Collegiate employees, including mentoring, training, and development of the student interns, and ensuring sound branch operations and compliance with rules and regulations.
Resolve member concerns independently and escalate more complex concerns as appropriate.
Provide counseling to members and employees on all financial matters and make appropriate recommendations.
Performs other duties as assigned.
All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance.
EDUCATION
High School Diploma/GED is required.
Either an Associate's/Bachelor's degree preferred.
EXPERIENCE
4 + years in a customer service, sales, community service, military service, or leadership role is required.
3 + years' experience in lead role within financial institution is required.
KNOWLEDGE, SKILLS & ABILITIES
A congenial attitude, excellent written and verbal communication skills, problem solving skills and the ability to relate well with others are required.
Must possess strong teaching and mentoring skills and a commitment to quality service.
Must be able to work in a fast paced, changing environment and have a strong desire to assist members in meeting their financial needs.
May stand throughout entire shift in order to assist members or other staff.
DISCLAIMERS AND WORK ENVIRONMENT
Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management.
The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As required or requested, may exert up to 50 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects.
ADDITIONAL JOB DESCRIPTION
Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job.
Focus Focus your full attention by carefully listening to and observing your client or member.
Connect Consistently be friendly and approachable. Demonstrate you care.
Understand Listen empathetically and ask questions. (70%/30%)
Counsel Recommend solutions based on your client's or member's needs and objectives.
Advance Ensure that member's expectations were exceeded. Verify necessary follow-up action.
VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union.
No placement fee will be paid if a candidate is hired as a result of the referral, or through other means.
Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members.
Thank you again for your interest in this position!
VyStar Credit Union Human Resources
Auto-ApplySecurity Engineer II - Network Defense
Remote or Raleigh, NC job
If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
Purpose:
The Security Engineer II uses their industry experience and technical knowledge across a broad portfolio of Network, Security, Virtualization and Cloud technologies to ensure operational and project-based activities related to Containment Cyber Services are planned, approved, and performed in a timely manner with minimal application impact. This hands-on position requires strong collaboration skills to work with other infrastructure experts and software developers to deliver infrastructure and software features which improve SECU's security posture and responsiveness across the entire range of infrastructure. The ideal candidate will have the ability to identify, document, recommend and lead projects to achieve this end state globally. Knowledge of Security methodologies and TCP/IP will be very advantageous for this role.
Responsibilities:
Rapidly understand SECU Cloud and Data Center environments by working closely with Principal/ Senior Engineers working to become an expert in the implementation of security features within the infrastructure environments.
Evaluate security related features within vendor infrastructure offerings and new security tools which improve SECU's security responsiveness.
Represent Containment related infrastructure changes accurately within the SECU Change Management process.
Deliver thoroughly planned and executed changes within the environment without application impact.
Coordinate with software developers to ensure Containment security capabilities are verified, regardless of environment.
Champion all efforts collaboratively.
Continuously identify, review, and recommend potential opportunities for enterprise cost-savings, service quality improvement, and operational efficiency.
Ability to work and collaborate with teams outside of Security division.
Create documentation to ensure appropriate operational process and procedures are followed in the event of business impacting incidents or issues.
Ability to identify and fully automate processes, when possible
Continue career advancement to serve as a Network Defense subject matter expert.
Serve as a tier II resource for security related issues or outages.
Needs minimal supervision to complete tasks and projects.
Provide support for security related issues on 24 hours a day, seven days a week, 365 days a year basis
Business Experience and Technical Skills:
Required:
Thorough understanding of TCP/IP
Strong analytical, problem-solving, and written/oral communication skills
Leadership, teamwork, collaboration, self-driven and effective communication skills - both written and verbal.
2+ years of IT Security Engineering experience working in an enterprise infrastructure or security architecture environment. Preferred experience within the network security environment.
2+ years of experience in one or more of the following security technologies:
Network IDS/IPS
VPN/ Remote Access
NGFW
WAF
DDoS Protection
Web Proxy/ Content Filtering
Cloud Security Controls
2+ years of troubleshooting and investigating complex issues within a highly regulated and secure environment. Experience working with change management controls is required.
2+ years of experience working with applications enabled in the cloud.
Working knowledge of various industry security standards and frameworks including: NIST, ISO 27001, ISF Standard of Good Practice (SoGP), etc.
Preferred:
One or more Industry Certifications: VCP, CCIE/CCNP, CISSP, PCNSE, etc.
Bachelor's degree in Computer Science, Information Systems or at least 3-5yrs of experience in related field.
Knowledge of modern enterprise and security architectures, their challenges, common approaches to overcome their challenges, and their inherent security strengths and weaknesses.
Professional certifications such as: CISSP, CISA, CISM, GIAC, CGEIT, CRISC, CEH, or other relevant industry certification and/or desire to obtain such certifications.
Experience working with tools such as Wireshark, Snort, Bro/Zeek, Burp, Nessus, Kali, Security Onion, and Metasploit.
Experience working with both external and internal auditors to ensure compliance and accurate reporting.
Experience with scripting languages such as Powershell, Python, VBScript, and Bash.
Experience working within a DevOps environment is a plus.
Job Environment:
Working on-site is required with limited remote work.
Office setting with physical proximity to other employees is also intermittently required.
Some background noise from other employees and their activities can be expected.
Physical Demands:
Must be able to comprehend and carry out verbal and written instructions.
Job requires a substantial amount of sitting.
Use hands and fingers to press keys on a computer keyboard to enter or retrieve information.
Use hands and fingers to press telephone keypad and lift telephone receiver.
Must be able to comprehend phone calls.
Must be able to lift 5 pounds.
SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
Disclaimer
State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.
Auto-ApplyMortgage Risk Analyst I, Full-Time, Hybrid MA
Remote or Marlborough, MA job
Schedule Monday through Friday 8a-5p What You'll Do Summary/Objective: The Mortgage Risk Analyst I is responsible for performing regulatory compliance tests and analysis of mortgage loans and home equity loans/lines. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Support the Mortgage Department to develop and maintain an optimized and efficient regulatory program for mortgage loans and home equity loans/lines. * Perform ad hoc quality assurance testing to ensure internal policies and procedures are adhered to within the mortgage lending process. * Track and report the results of testing, providing both technical and functional suggestions to enhance the member experience through the lending process and create efficiencies for mortgage lending personnel. * Work with the Mortgage Risk and Compliance Departments to revise and implement existing and future regulatory needs throughout the mortgage lending and servicing areas. * Work with Mortgage Department leadership on internal and external audit examinations, assisting in the resolution of any outstanding issues. * Responsible for maintaining a mortgage lending compliance program in various areas, such as Fair Lending, HMDA, and TRID. * Assist in the design and implementation of projects and activities to further the growth of mortgage lending at DCU. * Work with Mortgage Risk leadership to develop the Mortgage Department's annual compliance testing plan. * Develop Key Risk Indicators (KRIs) for early warning signs of compliance concerns. * Monitor various indicators of risk - KRIs, QC results, compliance testing results, complaints, risk assessment results, etc., to identify weaknesses and assist in remediating. * Review new products/services for potential compliance concerns; prepare risk assessments. * Maintain knowledge of, and adhere to, the Credit Union's internal compliance policies and procedures. * Provide innovative, detailed, and practical solutions to an extensive range of demanding and complicated problems. * Make recommendations for changes to procedures and documentation. * Create and maintain gap analysis detail reporting. * Manage large data sets, troubleshoot, and develop efficient processes for collecting and aggregating data. * Communicate effectively with team members and Mortgage Department leadership. * Identify issues and escalate as needed. * Perform other job-related duties as assigned. What You'll Need Education and Experience Requirements: * 5-7 years of leadership and related mortgage lending experience * BA/BS Degree * Knowledge of State and Federal compliance regulations * Knowledge of Secondary Market guidelines Additional Eligibility Requirements: *
Technical Skills (word, excel, outlook etc.) * Professional Written and Verbal Communication skills What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares. DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to ************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position. Expected Pay Range $30.00 - $33.70 #INDMI
Lead Product Engineer - .NET and AI Driven
Remote or Los Angeles, CA job
We're looking for talented professionals, anywhere in the United States, to join us in bringing smart money management and payment solutions to everyone's fingertips.
At Green Dot, we are evolving to a new and permanent “Work from Anywhere” model designed to maximize the benefits of remote work, promote and enable a strong culture of performance and connectedness, and attract the best and brightest talent who align with our entrepreneurial spirit and mission.
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Job Description
Green Dot Corporation is seeking a Lead Product Engineer with deep expertise in .NET, C#, SQL Server and Azure cloud technologies. This role is ideal for someone passionate about building scalable, cloud-native applications and driving Azure migration initiatives. You will lead engineering efforts in a dynamic, AI-enhanced development lifecycle (AIDLC), collaborating with cross-functional teams to deliver high-impact solutions.
Key Responsibilities:
Lead the design, development, and deployment of enterprise-grade applications using .NET, C#, and SQL Server.
Architect and execute Azure migration strategies, including re-platforming and modernization of legacy systems.
Build and optimize cloud-native solutions leveraging Azure services (e.g., AKS, Cosmos DB, App Services, Functions).
Operate in an AI driven SDLC environment:
Translate stakeholder conversations into structured specifications using AI copilots.
Collaborate with generative AI to iterate on user flows, interfaces, and architectures.
Pair program with AI tools (e.g., GitHub Copilot, Claude) to write, refactor, and test code in real-time.
Write, test and produce production grade code in financial services without relying on testing by other groups
Implement intelligent testing frameworks that auto-generate test cases, predict bugs, and enable self-healing.
Leverage code assistants and go through large code bases, identify opportunities and make changes.
Write automated tests concurrently with code development to ensure continuous integration and delivery, able to work API testing tool.
Mentor junior engineers and promote best practices in cloud engineering and AI-assisted development.
Required Qualifications:
8+ years of experience in software engineering with a focus on .NET and C#.
Strong proficiency in SQL Server and database design.
Proven experience with Azure migration and building cloud-native applications.
Familiarity with AI code assistants like GitHub Copilot, Claude, or similar tools.
Experience in automated testing, TDD, and CI/CD pipelines.
Ability to work in a fast-paced, agile environment with AI-enhanced workflows.
Preferred Skills:
Experience with microservices architecture and containerization and container orchestration.
Background in building production grade code, fully automated testing and continuous delivery practices
Knowledge of Azure DevOps and related Azure tools.
Exposure to AI/ML concepts and tools.
Strong ownership mindset, communication skills
Technical lead experience, working with offshore teams are a plus
Familiarity with CNCF projects is a plus.
POSITION TYPE
Regular
PAY RANGE
The targeted base salary for this position is $139,900 to $199,300 per year. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location.
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Green Dot promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Green Dot provides reasonable accommodations for candidates on request and respects applicants' privacy rights.
Work Authorization Requirement
At Green Dot Corporation, we value diversity and strive for fair and inclusive hiring practices. However, we are currently unable to offer visa sponsorship. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment, without the need for current or future sponsorship.
Auto-ApplyMortgage Loan Specialist
Remote or Granite Quarry, NC job
If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
Purpose
Experienced Mortgage Loan Specialists responsible for the full real estate loan process across all delivery channels. MLS should have a solid understanding of the entire real estate loan cycle and servicing functions.
Duties
Receive and assist in the completion of real estate loan applications, while serving as the primary point of contact for applicants during the origination process via phone, digital delivery, email, and chat.
Independently assess and underwrite real estate loan applications including but not limited to applicant(s) credit worthiness, ability to repay, collateral valuation, and organizational risk with the ability/authority to extend credit or deny for real estate loan products within assigned tiered approval lending limits. Communicate approval or denial decisions to members in a clear and professional manner.
Evaluate and verify income documentation, including personal and business tax returns, to make informed approval or denial decisions.
Counsel potential home buyers and existing homeowners, while taking complete and accurate real estate loan related applications and obtaining required documentation to facilitate initial loan approval with assistance when needed.
Proactively stay updated on market trends, interest rates, and changes in lending policies and regulations to provide members with accurate and timely information.
Assist membership with servicing of existing mortgage and home equity loans.
Follow up with prequalified applicants and on other leads in a timely and effective manner.
Price and disclose loan applications by determining the interest rates and fees associated with a loan, based on factors such as borrower's creditworthiness, loan amount, term, and market conditions.
Coordinate member engagement with the Real Estate Lending Processing Center.
Maintain a comprehensive knowledge of all real estate lending products, policies, procedures, and regulatory compliance.
Educate members on available services and make referrals for other Credit Union products and services based on their needs.
Ensure well documented, easy to review loan application history notes within the Loan Origination System.
Work various contact and follow-up reports to cultivate member engagement throughout the home buying process and make SECU their lender of choice.
Maintain strong adherence to set schedule while meeting minimal set expectations and established KPIs and metrics for role.
Handle incoming member correspondence for the department on a rotational basis.
Complete additional tasks assigned by management.
Requirements
Must have high school diploma or GED equivalent.
Preferred - bachelor's degree, or CCUE Certification, or Associate of Arts degree or Associate of Science degree via the North Carolina Community College Transfer Program (NC-CTP).
Successful completion of Consumer Lending Program courses and subsequent exam is required before moving to this role.
Minimum of 2 years' mortgage lending experience strongly preferred.
Minimum tier 2 lending limits assigned.
Demonstrated proficiency at current lending approval authority.
Must possess the highest level of integrity and objectivity.
Must possess excellent communication skills, both verbal and written.
Must be able to communicate with SECU personnel, VPs, SVPs, attorneys, members, appraisers, realtors, etc.
Must have strong networking and relationship development skills.
Meets compliance and regulatory standards.
Makes lending decisions consistent with SECU loan policies.
Has or is eligible to be registered as an active MLO with the NMLS.
Must be organized and meticulous.
Ability to manage multiple responsibilities simultaneously while actively prioritizing incoming member interaction.
Must be willing to engage in ongoing training and professional development.
Must have basic computer skills with an ability to learn more complex software for processing of applications and completing loan servicing.
Has completed all required modules.
Has completed all required quarterly training courses & other training assigned by management.
Consistently demonstrates SECU's Core Values.
Recommendation of VP/SVP for advancement to this level.
Must be able to speak and write English fluently.
Must understand and be dedicated to the Credit Union philosophy and work ethic.
Must adhere to the work schedule and attendance policies established by the Credit Union.
Job Environment
Office setting with physical proximity to other employees and members.
Some background noise from other employees, copy machine, and telephone.
Some local travel may be required while training.
Possibility of remote/hybrid work. In the event of remote work, employee must possess a professional home environment free from distractions.
Some evening, weekend, and holiday work may be required.
Physical Demands
Must be able to comprehend and carry out job requirements.
Job requires a substantial amount of sitting and computer usage.
Use hands and fingers to press keys on a computer keyboard to enter or retrieve information.
Answer and operate a telephone.
Lift up to 15 lbs.
SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
Disclaimer
State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.
Auto-ApplyTemporary Contract Specialist (4-6 Month Contract), Full-Time, Hybrid MA
Remote or Marlborough, MA job
Schedule Monday through Friday 8a-5p 4-6 Month Contract What You'll Do Summary/Objective: This role will prepare, negotiate, and manage commercial contracts between DCU and third-party vendors and partners. It will also ensure that all contracts comply with legal requirements, company policies, and industry standards. This role requires strong analytical skills, attention to detail, and the ability to work effectively with cross-functional teams.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Draft, review, and negotiate contracts, agreements, and other legal documents.
* Ensure compliance with legal, regulatory, and company policy requirements.
* Analyze contract terms and conditions (consider adding obligations, liabilities, etc if warranted) to identify and mitigate risks.
* Coordinate with internal stakeholders, including legal, finance, vendor management, and procurement teams, to ensure alignment on contract terms.
* Manage contract lifecycle, including amendments, renewals, and terminations.
* Maintain accurate and organized contract records and documentation.
* Provide guidance and training to team members on contract-related matters.
* Stay current with industry trends and legal developments related to contracts and contract law by participating in educational opportunities and reading professional publications.
* Administer contract administration-related processes.
* Identify and implement efficiencies in the contract lifecycle and administration processes.
* Prepare and communicate contract lifecycle reporting and analysis.
* Perform other job-related duties as assigned or requested.
What You'll Need
Qualifications and Experience Requirements:
* Bachelor's degree in business administration, Law, Finance, Supply Chain or a related field.
* 0-2 years of experience in contract management, procurement, or a related role involving drafting, reviewing, negotiating, and managing contracts.
* Strong understanding of and experience with contract law and industry-specific regulations (at the state and federal level)
* Excellent negotiation, analytical, and problem-solving skills.
* Detail-oriented and organized with strong time management skills and the ability to manage multiple contracts simultaneously.
* Proficiency in contract management software and Microsoft Office Suite.
* Strong verbal and written communication and interpersonal skills.
* Ability to work independently and as part of a team in managing internal client relationships and working with external, third-party vendors.
Preferred Qualifications:
* Professional certification in contract management (e.g., CPCM, CCCM, CFCM).
* Prior experience in financial institutions is preferred, especially experience in a contract specialist or contract analyst role.
* Familiarity with legal and regulatory aspects of financial institutions.
What We Do
DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares.
DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to ************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
DCU is not currently offering Visa transfer/ sponsorship for this position.
Expected Pay Range
$30/hr
#INDHI
IT Platform Services Manager (Must Reside in Texas)
Remote or San Antonio, TX job
Job Description and Requirements
Randolph-Brooks Federal Credit Union is currently searching for an experienced and talented IT Platform Services Manager to join our amazing IT Platform Services team!
The IT Platform Services Manager will have the ability to work a hybrid schedule (remote/onsite) after a period of training (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233. All applicants must reside within the state of Texas and have the capability of performing all of the work from their home in Texas.
To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU.
Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided).
Must be able to provide a workspaces at home that is safe, suitable for work, and within a distraction free environment.
The IT Platform Services Manager is a technical leader responsible for managing teams of Systems Administrators and Engineers in the effective administration of technology systems to facilitate operational and strategic outcomes. Areas of oversight include server and database administration, vulnerability management, and implementation of automation solutions.
Essential Functions and Responsibilities:
Provide training, coaching, mentoring and communication regarding employee performance
Ensure adherence to policies, procedures and guidelines by all designated team members
Ensure all technologies are kept current and in compliance with internal and regulatory recommendations
Maintain current technical and process knowledge to effectively guide solution design and troubleshooting
Conduct capacity planning and performance analysis of applicable systems and infrastructure
Prepare and maintain disaster recovery and business continuity plans for information systems to ensure business risks are addressed within appropriate recovery timeframes
Ensure teams provide efficient support for all IT disciplines as defined by internal support SLAs
Participate in Platform Services projects as SME or advisory role to support mature technical solution design and facilitate business outcomes
Mentor and train team members for effective succession planning
Respond to after-hours emergency calls or planned after-hours events as designated
All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice)
Requirements:
Bachelor's degree in Information Systems, Computer Science, or closely related field; OR successful completion of a relevant program from an accredited technical school; OR an equivalent of four years of work-related experience in lieu of degree
Minimum of five years of job-related experience
Minimum of five years technical systems administration/engineering experience
Experience with Oracle
Experience with SQL
Experience with Linux
Experience with general database technologies and principles
Experience with Linux technologies and principles
Experience with storage area network technologies
Experience with DNS, DHCP concepts
Working knowledge of IT Security vulnerability management best practices
Understanding of networking concepts
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
Auto-ApplyBilingual Collector (HYBRID)
Remote or Hillsboro, OR job
Description The Bilingual Spanish-speaking Collector handles and resolves defaults and delinquencies with members' accounts, advocating for members and maintains strong member relationships and meets member service standards.Primary Responsibilities:
Provide assistance and support to members in financial difficulty by identifying mutually agreeable payment arrangements, maintaining excellent member service and strong relationships
Work assigned collection queues and make collection attempts by telephone and email (on financial products like auto loans, credit cards, mortgages, etc.), following established procedures and regulations
Review and submit accounts for loan workout arrangements (such as extensions, modification, forbearance and partial payments)
Identify accounts for adverse action (such as repossession, foreclosure, closure, suspension and charge off)
Identify gaps in processes and procedures and make recommendations for improvements
Participate in department projects and initiatives as required
Experience and Education Requirement:
Minimum Education: High School Diploma or equivalent
Minimum one year experience in a collections, sales or customer service position, preferably in the financial services industry
Basic knowledge of financial service industry regulations including TCPA, FDCPA, FCRA and FACT ACT is preferred
Basic understanding of loan calculations including APR, amortization schedules and simple interest calculations is preferred
Effective time management skills and the ability to work independently or in a collaborative team environment
Good listening skills with ability to ask probing questions to determine member needs and overcome objections
Good problem solving and decision making skills with a strong attention to detail
Strong communication skills; able to write/speak clearly
Ability to professionally handle sensitive documents
Working knowledge of Microsoft Office Suite
Certification/License: N/A
Location: Hillsboro, OR 97124 (HYBRID) Target Compensation in Hillsboro, OR: $19.25 - $22.00 + annual bonus Benefits options include:
Traditional medical, dental, and vision coverage
401K matching up to 5% per pay period
Accrue up to 17 days of Paid Time Off your first year of employment
11 paid federal holidays
Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)
What makes First Tech different? Click here to learn more!
First Tech is not currently offering Visa sponsorship or transfer for this position.
#FTFSAM
Auto-ApplyCollections Manager (HYBRID)
Remote or Hillsboro, OR job
The Collections Manager within our Special Asset Management (SAM) team oversees the day to day activities of a team that mitigates the delinquency and loss associated with defaulted accounts while providing excellent member service.
Primary Responsibilities:
Lead a team of high-performing and engaged employees through effective people leadership practices including regular communication of performance expectations and feedback to employees to maintain high team performance; provide coaching and corrective action as required; actively support employee professional growth and development
Identify and manage regulatory and legal risk, proactively ensuring compliance through sound practices
Meet established department metrics; update leader on all major projects and goal progress; research, resolve and communicate operational and employee issues to leader or other business units as appropriate
Develop and maintain documentation for department practices and policies, updating as required
Identify and implement process improvement opportunities
Manage third party vendor relationships, as appropriate
Experience and Education Requirement:
Minimum Education: Bachelor's degree in Business Administration or related field is preferred
Minimum 5 years' experience in loss mitigation, contract restructuring or collection including default management within the financial services industry
Minimum one year experience managing a team of people
Broad knowledge of financial industry regulations such as Reg Z, FDCPA, FACTA, FCRA, SCRA and Federal Bankruptcy Code
Firm knowledge of real estate and consumer loan contracts and default clauses
Proven people management and development skills, adept at providing frequent and valuable performance feedback to develop and build employees
Excellent verbal and written communication skills; able to express ideas concisely and logically to all levels
Ability to effectively collaborate with multiple business units, leadership and vendors to achieve organizational goals
Ability to work well under pressure, handle multiple assignments and deliverables simultaneously with the flexibility to meet changing needs and demands
Proven ability to professionally handle sensitive documents
Proven skills and commitment in meeting or exceeding member expectations and requirements
Strong analytical, problem solving and decision making skills; ability to resolve complex issues with minimal direction
Ability to foster strong relationships with internal and external stakeholders
Working knowledge of Microsoft Office Suite
Certification/License: N/A
Location: Hillsboro, OR 97124 (HYBRID) Target Compensation in Hillsboro, OR: $81,000 - $89,000 annually + annual bonus Benefits options include:
Traditional medical, dental, and vision coverage
401K matching up to 5% per pay period
Accrue up to 17 days of Paid Time Off your first year of employment
11 paid federal holidays
Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)
What makes First Tech different? Click here to learn more!
First Tech is not currently offering Visa sponsorship or transfer for this position
#FTFSAM
Auto-ApplyRemote AML Compliance Analyst
Remote or San Antonio, TX job
The AML Compliance Analyst ensures adherence to the credit union's Bank Secrecy Act/Anti-Money Laundering program. Performs analysis on transactional data to make determinations of irregular activity through understanding of industry norms, historical member activity and regulatory definitions of suspicious activity.
Conducts periodic account/member reviews to detect potentially suspicious activity while documenting steps taken through the investigation process within the centralized case management system.
Identify anomalies as they relate to AML initiatives, AML/BSA regulations, and industry best practices, escalates findings to AML management.
Investigates system generated AML alerts to determine regulatory filing requirements for suspicious activity or large cash transactions through internal transactions, business unit follow-up and where necessary, information sharing (314b) requests with other financial institutions.
Completes any other job-related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization's Values.
Bachelor's degree in business administration or equivalent education and/or experience.
Minimum of two (2) years of AML/BSA/OFAC monitoring and filings with an aggregation AML software experience.
Knowledge of financial products and services.
Sound knowledge of regulations as applied to KYC, CIP, Anti-Money Laundering, and the Bank Secrecy Act requirements with emphasis on transaction monitoring.
Strong understanding of financial crimes and common money laundering typologies.
Ability to work effectively as part of a team and independently, as necessary.
Senior Marketing Program Manager
Remote or Raleigh, NC job
If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
The Senior Marketing Program Manager is responsible for the day-to-day oversight of project scheduling, workflow monitoring, and resource allocation to help ensure marketing projects are executed seamlessly from start to finish. Proactively adapts to the ever-changing demands of the organization by effectively managing timelines and resources through the development of standard operating procedures (SOPs) and workflow management. Responsible for interacting with and influencing individuals at all levels of the organization to ensure marketing project success.
Essential Responsibilities:
(20%) Workflow Planning: Attends project kickoffs, internal reviews and brainstorm sessions as necessary. Assist in the creation of project plans and schedules by collaborating with Marketing Managers. Determine and question priorities using strategic filters, an in-depth knowledge of the creative process, and the resources available.
(25%) Workflow Oversight: Proactively review project deadlines and work to identify and resolve timeline discrepancies. Coordinate with all team members and effectively communicate the project's status. Identify and collaborate with the appropriate resources for the next step in the workflow. Work efficiently through high volumes while maintaining quality.
(15%) Content Quality Assurance: To maintain quality assurance, vet feedback against the project creative brief, with the Marketing Manager and/or brand guidelines, and consult with VP of Marketing or Brand & Creative Manager as needed. Track versions of project tactics and document official approvals.
(15%) Traffic Management: Coordinate file handoffs between creative teams, archiving in the appropriate folder locations. Flight approved assets to the appropriate contact within the Credit Union for owned channels.
(15%) Process & Workflow Management: Assists in developing and maintaining SOPs that support the evolving internal marketing processes. Provide reference documentation and training on these processes as appropriate. Work to continually improve and optimize workflow and production solutions.
(10%) Documentation & File Storage: Develop server and cloud-based filing system that works for all verticals within the Marketing function. Migrate existing content to new file structure and maintain as appropriate.
Required Education & Experience (Knowledge, Skills, & Abilities):
Education:
Bachelor's Degree
Minimum 10 years' experience in Marketing, Project Management or Communications.
Three years of relevant experience in a highly matrixed environment and/or managing highly technical projects will be considered in lieu of a degree.
Knowledge, Skills & Abilities:
Works independently in support of department goals and SECU business objectives.
Experience in onboarding a workflow management system and creating SOPs.
Strong team player, self-starter, and positive catalyst who can motivate others.
Proven experience in traffic/production management within a marketing function.
Exceptional communication (written and verbal) skills and able to speak and write English fluently.
Detail orientated with strong organization and prioritization skills.
Proficient with Microsoft Office Suite, Creative Cloud and Project Management Software.
Preferred Education & Experience (Knowledge, Skills, & Abilities):
Knowledge of financial services and credit unions is a plus.
Job Environment & Physical Requirements:
Hybrid work environment with two days in the office and three days working from home. Note that this may change at any time and prospective candidates must be willing to work in the office full time if the SECU hybrid work policy were to change.
Other requirements include sitting and working at a computer for prolonged periods and carrying/lifting up to 15lbs.
SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
Disclaimer
State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.
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