Idaho Central Credit Union jobs in Spokane, WA - 24 jobs

is responsible for effective operational service in performing Wire Transfers. Wire Transfer responsibilities include processing of all incoming and outgoing wires. Working with internal and external customers through multiple channels to complete wire requests. Job duties are to be performed with moderate supervision and require attention to detail with a high degree of accuracy. Ability to prioritize tasks using good judgement and decision making in a team environment where tasks and assignments change to meet deadlines. Schedule: Monday thru Friday, Dayshift hours. Regular, reliable attendance required. Location: 176 S Post Street, Spokane, WA 99201, not a remote eligible role. We are looking for the following: Processes domestic wire transfers for incoming and outgoing customer transactions on the bank's wire platform with accuracy and efficiency. Processes foreign wire transfers for outgoing customer transactions through correspondent bank(s) with accuracy and efficiency. Analyzes and applies information reviewed for fraud monitoring using the wire system and web-based tools. Performs research for wire disputes and documents details of the research within the bank's fraud tools. Reviews documentation for compliance with Bank policy and performs compliance and risk management duties as assigned for associated job functions. Assists in achieving service level agreements set for processing wire transfers. Participates in special projects or duties as assigned. Performs compliance and risk management duties as required or assigned. Regular, reliable attendance is required. Pay Range: WS I - $17.49 - $25.24 per hour WS II - $18.99 - $28.52 per hour WS III - $20.67 - $31.03 per hour WS IV - $22.50 - $33.76 per hour The compensation range represents the low and high end of the base compensation range for this position located in Spokane, Washington. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. What Our Culture Can Offer You: Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation. Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outlined by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

As a member of our Commercial Banking Team, the role serves as a proactive, client-focused trusted financial partner to clients through a seamless delivery of investment, trust, credit, and/or depository services. Participates in business development efforts by identifying referrals and prospects and calling on relationship clients/prospects to achieve sales goals. Provides premier client service while assuring bank and division profitability and asset quality standards are met. Bank Overview: Founded in 1902, Washington Trust Bank remains proudly independent. For more than 120 years, we have been focused on long-term client relationships. We dedicate our strengths as an independent regional bank to serving clients who understand the value of an established banking relationship and who seek tailored financial products and services. Our heritage and mission remain clear today: we will be the best at understanding and meeting the financial needs of our customers. Executive Chairman Peter Stanton is the fourth generation of his family to lead the Bank, growing from its small Spokane headquarters in 1902 to an $11B financial institution with 40 locations throughout Washington, Idaho and Oregon. We enjoy an advantage over our publicly traded competitors because we focus on long-term goals rather than quarterly results. We base our decisions on what is happening in our communities and what is right for our customers. We have never strayed from our commitment to client service, continuing to grow our commercial, private banking, wealth management, small business and consumer portfolios even in the most challenging macroeconomic environments. Our sound business practices, innovation, knowledge and expertise have seen us through both the best and the most difficult economic cycles. Washington Trust's longevity and success are a testament to our unwavering commitment to our clients and our employees. CRE Industry Focus: Construction and term loan experience within multiple CRE asset classes including: Office Retail Industrial Multifamily Owner Occupied Collaborating with internal Commercial Lender colleagues on assisting bank clients with owner and non-owner occupied construction needs. Collaborating with CRE Servicing Group daily to assure client driven timelines are being met. Understanding industry contacts within secondary market and brokerage industries. Understanding low-income financing including LIHTC and other subsidized financing structures. Experience working with internal and external legal counsel to negotiate loan documents if/when required by Borrower. Relationship Management/Client Service: Maintains responsibility for retaining and expanding a specific book of relationships, understanding the intricacies of each relationship to provide superior service to Bank clients. Deliver personalized banking strategies that align with client objectives, enhancing their business operations through our comprehensive suite of banking services. Sales/Business Development: Proactively investigates opportunities for expanding market share and making business more profitable, focusing on identifying prospective clients and additional banking needs among current clients. Identifies opportunities and continually prospects for new clients. Generates leads through existing relationships and other referrals sources. Risk Management: Controls and minimizes potential risks through proactive relationship management and thorough knowledge of compliance and risk management. Keeps abreast of applicable laws and regulations relevant to banking services. Qualifications: Experience: Understanding of commercial real estate lending principles, especially construction and owneroccupied financing. Awareness of construction draw processes. Exposure to construction loan underwriting. Ability to work with clients as a trusted advisor, with moderate to complex credit needs. Excellent relationship management skills required, along with a strong credit background and business development acumen. Experience in the sales of cash management products or related sales experience at a financial institution. Work experience in relationship management, including experience in specific unit areas like investment, securities, cash management, real estate, commercial lending, and consumer lending. Knowledge: Knowledge of Bank lending procedures, as set by the current, published Loan Policy. Advanced loan documentation knowledge; understanding of complex credit structures and documentation. Working knowledge of Bank products and services. Skills: Proven analytical skills; ability to review and interpret complex data (determining risk, assessing complexity of accounts, etc). Excellent written and verbal communication skills; ability to analyze, synthesize and articulate complex ideas and communicate such to colleagues, team members, and clients. Excellent interpersonal skills; ability to collaborate with and work effectively with diverse groups of people, managing conflict, negotiating for results, and developing working relationships with potential and current clients. Ability to set and achieve challenging goals. Education: Bachelor's Degree in Finance, Accounting, Business or equivalent experience. Compensation: Relationship Manager II - $81,260 - $121,890 Relationship Manager III - $98,977 - $148,465 Relationship Manager IV - $114,813 - $172,220 The compensation range represents the low and high end of the base compensation range for this position located in Spokane, WA. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. This position is also eligible to participate in an applicable annual bonus and incentive compensation plan. What Our Culture Can Offer You: Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation. Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outlined by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

The Enterprise Risk Analyst is responsible for identifying, assessing, monitoring, and reporting risks across the organization. This role supports the development and implementation of risk management frameworks, ensuring compliance with regulatory requirements and alignment with organizational objectives. The analyst collaborates with business units to evaluate risk exposure and recommend mitigation strategies. ESSENTIAL FUNCTIONS Coordinate risk assessments across operational, financial, strategic, credit and compliance areas. Analyze emerging risks and trends impacting the organization. Maintain risk registers and ensure accurate documentation of risk events. Develop and maintain dashboards and reports for senior management and regulatory bodies. Track key risk indicators (KRIs) and escalate issues as needed. Support internal audits and regulatory examinations by providing risk-related data. Assist in implementing enterprise risk management (ERM) frameworks and policies. Ensure adherence to risk governance standards and regulatory guidelines. Participate in risk committees and provide analytical insights. Work with business units to integrate risk management into decision-making processes. Provide guidance on risk mitigation strategies and control enhancements. Support training and awareness programs on risk management practices. Utilize risk management software and data analytics tools to assess risk exposure. Perform scenario analysis and stress testing for critical risk areas. Participates in special projects or duties as assigned. Performs compliance and risk management duties as required or assigned. Regular, reliable attendance is required. QUALIFICATIONS Bachelor's degree in Finance, Business, Risk Management, or related field (Master's preferred). 6 or more years of experience in risk management, compliance, or audit. Strong analytical and problem-solving skills. Familiarity with regulatory frameworks (e.g., Basel, COSO, ISO 31000). Proficiency in risk management tools and data visualization software. Strong detail orientation with high level of organizational skills and ability to multi-task, managing interruptions with multiple projects. Demonstrated self-motivation and initiative; ability to work well both independently and with others. Ability to prioritize assignments and handle multiple priorities while maintaining a high level of service to clients in a deadline driven environment under the direction of management. Excellent interpersonal skills; ability to collaborate with and work effectively with diverse groups of people, managing conflict and negotiating for results when needed. Strong verbal and written communication skills, including ability to communicate and collaborate effectively with technical and non-technical people. Preferred experience working in the financial services industry. Ability to work additional hours as required by operational and production work loads. COMPENSATION $74,806 - $112,209 annually The compensation range represents the low and high end of the base compensation range for this position located in Spokane, WA. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. What Our Culture Can Offer You: Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation. Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outline by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Join a team that puts client experience at the heart of every decision. This role focuses on building strong relationships while serving as a point-of-sale expert for deposit and lending products. You'll engage in individual and team sales strategies, receive comprehensive training on Washington Trust Bank's products, and develop top-tier service and regulatory knowledge to support both internal and external clients. "The culture here at WTB really is like no other company. I'm lucky to be able to be a part of such a family-oriented organization, and I love welcoming people into it and showing them what makes this such a special place to work." - Becky Sechler, Director of Retail Banking and Client Delivery Location: Airway Heights Branch - 10609 W State Route 2, Spokane, WA 99224 Schedule: Monday thru Friday, 8:15am to 6:15pm & Saturday 9:45am to 2:15pm. Schedule may vary, must be flexible. Regular, reliable attendance required. Essential Functions Client Relationships and Service Establishes and maintains effective relationships with clients, gaining their trust and respect by providing accurate and timely service and information. Provides high quality service, retention, development and expansion of client relationships. Works with other bank personnel to proactively meet client needs in an efficient manner across all departments. Product Knowledge and Selling Provides product opportunities to clients using proactive selling techniques; efficiently and accurately opens all branch-related products. Maintains current knowledge of all Retail Banking products, to identify and resolve clients' needs. Introduce and cross-sell new and existing bank products by identifying client needs through thoughtful, needs-based conversations. Leverage strategic questioning to match products with client goals. Sales and Marketing Engage with clients both over the phone and in person as they walk into the branch, identifying opportunities to present products and services that meet their needs. Responsible for marketing consumer and small business banking products including preparing for client calls, making sales calls, and call follow-up. Identifies opportunities and continually prospects for new clients. Generates leads through existing relationships; asks clients for referrals. Participates in call plans tailored to increase the market penetration and client usage of bank services and identifies needs in prospects to establish them as clients. Uncovers clients' needs by asking the right questions; utilizes need-based selling. Reports on results will be recorded and reported on a regular basis. Additional Responsibilities Perform transactions, new account and lending responsibilities to best serve the needs of the client. Maintains accountability for individual contributions to the achievement of branch and team goals, encouraging self and others to achieve results. Meets with manager to discuss sales strategy calls and report results related to current branch focus. Participate in community affairs and activities where warranted for effective business development and community exposure. Sets and monitors proactive client contact standards for each individual client relationship they establish Proactively identifies and mitigates potential risks and fraudulent activities by following established policies, monitoring transactions for irregularities, and escalating concerns as appropriate. Administrative Complies with all Bank policies and procedures. Participate in branch audits. Maintains knowledge of compliance and regulatory issues as appropriate. Perform compliance and risk management duties as required or assigned. Regular, reliable attendance is required. Qualifications Excellent written and verbal communication and interpersonal skills with clients, co-workers and management, building appropriate rapport at all levels. Ability to listen and ask appropriate questions to best serve the client. Flexible and adaptable to change. Strong ability to prioritize and handle multiple tasks with accurate attention to detail. Strong problem solving and decision-making skills, using logic to solve problems with effective solutions. High degree of PC based technical skills, including proficiency with Microsoft Suite of products and other necessary applications. Required to maintain the security and confidentiality of Bank and client information. May be required to have or obtain a Mortgage Loan Originator registration number through the Nationwide Mortgage Licensing System & Registry (NMLS). Join us in one of our 40+ Washington, Idaho, or Oregon branches as we work toward maintaining a strong, trust-based community in our branches, our bank, with our clients, and in our greater communities. Pay Range: Personal Banker I-II: $20.00 to $25.72 The compensation range represents the low and high end of the base compensation range for this position located in Airway Heights, WA. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. This position is also eligible to participate in an applicable incentive compensation plan. What Our Culture Can Offer You: Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation. Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outline by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

In a multi-company environment is responsible for directing, researching, developing, and preparing financial, regulatory, and corporate accounting, reporting and analyses, projections, and recommendations, to senior management of the corporate group. Provides on-going monitoring, analysis and implementation of GAAP, RAP, SEC, SOX, and other regulatory pronouncements ensuring that the organization is in full compliance. Essential Functions: In a multi-company environment, is responsible for and directs, develops, prepares, or is assisted in the preparation or review of financial and regulatory reports and analyses in a timely and high-quality manner, including: Monthly company and consolidated financial statements and reports, capital and earnings projections, and board reports. Annual WTBFC audited financial statement and related footnotes and quarterly WTB unaudited financial statement. Monthly, quarterly, and annual regulatory reports. Regulatory compliance examinations. Accounting policies and research. Internal control documentation. Accounting for selected assets and liabilities including acquisition intangibles, mortgage servicing rights, csv life insurance, limited partnerships, loan loss reserve and migration system, compensation accruals, and other accruals. Manages and performs advanced accounting technical research and discuss impact of current and proposed accounting pronouncements. Develops, implements, and interprets accounting policies in response to specific applications with emphasis on coordinating financial accounting within the corporate group and provides communication to senior management. Responsible for the preparation of monthly, quarterly, and annual financial and regulatory reports for W.T.B. Financial Corp. corporate group with an emphasis on public external reporting and disclosures. Responsible for the accuracy and efficiency of the monthly close process. Manages internal control documentation for a FDICIA environment and best practices for a SOX environment. Regularly presents to the Internal Control Steering Committee and Audit Committee. Acts as a primary contact with regulatory examiners and external auditors regarding advanced financial transactions and reporting. Oversees the design and implementation of enhancements to the financial and regulatory accounting systems of the corporate group including migration to public external reporting and disclosures. Ability to identify models used, provide reasonable assurance the model is operating as intended, contribute to ongoing model improvement to maintain effectiveness, and ensure compliance with established policies and procedures for model risk management. Regular, reliable attendance is required. Performs compliance and risk management duties as required or assigned. Directly supervises Financial Accountants and fulfills supervisory responsibilities in accordance with the organization's policies and applicable laws. Mentors and provides guidance and direction to Financial Accountants and interns. Related Functions: Prepares special financial reports and analyses for senior management including pension, dividend, stock, limited partnership analyses, and purchase accounting. As needed, provide support to management team for projections, committee presentations, discussions and decision making. Frequent contact by phone and in person with management and supervisory level employees in various departments of Washington Trust Bank or affiliates of WTBFC and external examiners and auditors regarding specific transactions and overall financial and regulatory accounting issues. Participates in the design and implementation of enhancements to the financial and regulatory accounting systems of the corporate group including migration to public reporting and disclosures. Additional responsibilities and duties as directed by the CFO and CAO. Qualifications: B.A. in accounting, business, or finance with accounting emphasis; M.A. in accounting preferred; CPA required. Ten or more years of banking, public accounting, or related experience with strong technical skills. In-depth working knowledge of GAAP accounting, including consolidations, financial statement preparation and audit trail considerations. In-depth working knowledge of SEC reporting, regulations, regulatory filings, 10-Ks, 10-Qs, proxy statements, XBLR. In-depth working knowledge of RAP accounting, including preparation of regulatory reports. In-depth working knowledge of external audit procedures and internal control requirements. In-depth working knowledge of internal control over financial reporting to identify, document and monitor the control environment. In-depth working knowledge of state taxes, including specialized bank regulations, consolidated return rules and preparation of returns. Proficient in accounting research software. Sufficient knowledge of and experience with division PC systems to identify problems when they occur and to affect corrections. Sufficient knowledge of and experience with division PC systems to recognize opportunities to automate and/or streamline activities and to direct their implementation. Working knowledge of department software tools including word processing, spreadsheets, and data base applications. Compensation: $102,389 - $153,584 The compensation range represents the low and high end of the base compensation range for this position located in Spokane, WA. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. This position is eligible to participate in an applicable annual bonus plan. What Our Culture Can Offer You: Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation. Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outlined by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

As an SBA Specialist you would have the opportunity to be proactively involved in helping our small business clients reach their goals while being part of a professional SBA Team who cares about the communities they live in and serve. Location: This role is open to hybrid work within the Washington Trust Bank footprint of WA, ID and OR. Regular, reliable attendance is required. The SBA Loan Specialist will facilitate SBA transactions in support of Relationship Managers and provide education on the benefits of SBA lending. Responsibilities for this position include deploying SBA programs as well as creating strategies to originate SBA loans in the marketplace in concert with Relationship Managers and Small Business Department managers. Activities include presenting the company's loan capabilities and structuring SBA loan proposals. Essential Functions Provides SBA education and resources to Relationship Managers on an ongoing basis to ensure widespread knowledge of the SBA programs and attributes available by providing periodic group presentations, one-on-one consultations, reference and marketing materials and an intranet site. Implements client specific SBA communication plans to establish and maintain excellent client relationships and identify client needs. Responsible for marketing SBA products/services to identified clients/referrals at the direction of department managers including preparing for joint client meetings and follow-up as necessary. Generates eligibility determinations, structures transactions and solicits requisite application documents for SBA loans. Assists Relationship Managers by selecting and helping implement SBA lending programs as appropriate based on the needs of the client. Works with relationship managers to help ensure an integrated and seamless approach to servicing the client. Participates in client relationship planning as it relates to SBA lending. Manages and assists with the management of SBA loan projects as needed by Relationship Managers. Keeps abreast of new products, methods/techniques, key industry trends, conditions and changes in laws and regulatory policies. Ensures an effective working relationship with other Bank personnel as required to perform client support and sales functions. Takes a leadership role in community affairs and activities where warranted for effective business development and community exposure. Maintains proficiency regarding current Bank and Divisional policies and procedures. Perform compliance and risk management duties as required or assigned Qualifications 5 + years of dedicated SBA experience, including proven competence with large, complex SBA loan projects. Knowledge of SBA Standard Operating Procedures. Must have a thorough understanding of SBA policies and structure, product knowledge, and financial analysis. Knowledge of government regulations surrounding SBA lending. Complete working knowledge of government, conventional, custom, and self-employed borrower loans. Preferred experience with SBA loan programs; however, SBA experience can be supplemented with experience in a closely related field. Proven analytical skills; ability to review and interpret complex data (determining risk, assessing complexity of accounts, etc). Excellent written and verbal communication skills; ability to analyze, synthesize and articulate complex ideas and communicate such to colleagues, team members, and clients Excellent interpersonal skills; ability to collaborate with and work effectively with diverse groups of people, managing conflict, negotiating for results and developing working relationships with potential and current clients High degree of PC based technical skills, including proficiency with the Microsoft Suite of products Ability to function efficiently and effectively with multiple request and projects under deadlines and stress while maintaining a professional and mature demeanor. Interpersonal skills necessary to gather data from a number of sources and to positively represent the Bank during such contacts. Ability to work well with people with diversified personalities. Comprehension of investor, insurer, regulatory, and the Bank's requirements, and the ability to develop a subjective analysis of the borrower. Compensation: $64,279 - $96,419 The compensation range represents the low and high end of the base compensation range for this position in Eastern, Washington and Idaho. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. This position is eligible to participate in an applicable incentive plan. Candidates in the Western, Washington area can anticipate a salary range of $89,991 - $134,987 What Our Culture Can Offer You: Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation. Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outlined by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Cash Vault Specialists are responsible for accurately and efficiently processing customer transactions and large volumes of coin and currency. Additional expectations include answering internal and external customer inquiries, proactively finding solutions through clear understanding of bank products, and complying with regulatory issues as they apply to the position. Schedule: Monday thru Friday, 8:00am to 5:00pm, approximately 40 hours per week. Schedule may vary, must be flexible. Location: 717 W Sprague Ave, Spokane, WA 99201. This is an on-site position. Essential Functions Service: Maintains a positive attitude while meeting service expectations and assisting others. Processes transactions related to checking, savings, and loans. Balances a cash drawer in accordance with bank standards. Provides advice and recommends solutions to other departments or directly to customers. Works with other Bank managers and staff to meet customer needs in a responsive, efficient manner. Maintains the security and confidentiality of Bank and customer information. Contributes to the achievement of Cash Vault departmental goals. Administrative: Balances cash drawer within acceptable time period and maintains assigned cash drawer limits. Complies with Bank policies and procedures. Proactively identifies and prevents fraud. Tracks specific customer transaction statistics for the purpose of developing charges through account analysis. Works with team to manage cash across the organization. Assists other departments with coordination & testing of system enhancements, conversions, and interfaces. Performs compliance and risk management duties as required or assigned. Exhibits a professional demeanor at all times. Performs other duties as assigned by Cash Vault Manager or CV Specialist IV. Qualifications Advanced cash handling skills. Excellent problem solving and decision making skills. Flexible and adaptable to change. Positive communication and interpersonal skills. Goal-oriented, self-motivated and enthusiastic in regard to customer service. Demonstrated ability to work professionally and effectively with a diverse group of individuals. High degree of technical skills, including proficiency with the Microsoft Office Suite of products, 10-key skills. Aptitude for problem solving, trouble shooting and error resolution Background in accounting and mathematics desired. Regular, reliable attendance is required. Requires repetitive lifting of heavy bags weighing 30 - 60 lbs. to a height of four feet, working in a closed environment with no windows and dusty conditions in addition to standing for extended periods of time. Pay Range: $20.00 - $26.24 The compensation range represents the low and high end of the base compensation range for this position located in Spokane, Washington. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. What Our Culture Can Offer You: Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation. Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outline by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

A career at CoBank can offer you the opportunity to make a personal impact on the people and communities where we do business. In order to be the best, we hire the best! Remarkable Benefits Offered by CoBank Careers with a purpose Time-Off Packages, 15 days of vacation, 10 paid sick days and 11 paid holidays Competitive Compensation & Incentive Hybrid work model: flexible arrangements for most positions Benefits Packages, including Medical, Dental and Vision coverage, Disability, AD&D, and Life Insurance Robust associate training and development with CoBank University Tuition reimbursement for higher education up to $10k per year Outstanding 401k: up to 6% matching and additional 3% non-elective contribution & Student Loan Match Community Impact: United Way Angel Day, Volunteer Day and Associate Directed Contribution Associate Resource Groups: creating a culture of respect and inclusion Recognize a fellow associate through our GEM awards Job Description Develops credit-structuring alternatives for large account transactions. Assists lending or leasing staff with managing the banking relationship with large accounts by providing credit analysis and financial structuring alternatives. Approves credit actions within prescribed credit limits. Provides leadership and guides the work of credit analysts. Adds value to account relationships and supports the achievement of profitability and credit quality goals through interactions with staff and customers. Essential Functions Works with lending or leasing staff as appropriate to structure financial proposals to support complex credit arrangements for large accounts. Conceptualizes and formulates financial strategy to accomplish customer's credit needs. Manages resources from various sources. Designs creative and innovative financing packages. Assists with negotiations concerning the packaging of credit arrangements. Consults with lending or leasing staff and provides coaching on negotiation strategy, financing approaches, or other specific credit issues. Prepares and oversees the preparation of credit analyses and credit investigations to ensure the application of a relevant and thorough approach. Provides direction and guidance to credit analysts on general research issues. Understands and follows bank guidelines, policies, and procedures for the preparation and presentation of credit information. Monitors credit quality of accounts to identify emerging trends and ensure ongoing compliance with covenants. Notifies lending, leasing, and/or credit staff of emerging issues as appropriate. Assists with internal research and analysis, provides statistical reports, and verifies information. Prepares and delivers presentations on topics as assigned. Develops and utilizes computerized spreadsheets, programs, and other automated tools for credit analysis, special projects, or presentations. Approves or recommends credits for approval based on research and analysis completed by credit analysts. Maintains expertise in assigned industries or market sectors. Keeps abreast of industry trends and competitive environment. Education Bachelor's Degree required Work Experience 5 years of credit experience in banking industry. required Physical Exertion Details Sedentary Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Travel Requirement Details Occasional Travel occurs infrequently (typically, once a month or less). About CoBank The typical base pay range for this role is between $89,600 - $121,180. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience. This position is eligible for a discretionary annual incentive program driven by organization and individual performance. The listed salary, other compensation and benefits information is accurate as of the date of this posting. This job will be posted for a minimum of five (5) business days or until the position is filled. CoBank reserves the right to adjust compensation for all positions and to modify or discontinue benefits programs at any time in its sole discretion, subject to applicable law. CoBank is a cooperative bank serving vital industries across rural America. The bank provides loans, leases, export financing and other financial services to agribusinesses and rural power, water and communications providers in all 50 states. The bank also provides wholesale loans and other financial services to affiliated Farm Credit associations serving more than 76,000 farmers, ranchers and other rural borrowers in 23 states around the country. CoBank is a member of the Farm Credit System, a nationwide network of banks and retail lending associations chartered to support the borrowing needs of U.S. agriculture, rural infrastructure and rural communities. Headquartered outside Denver, Colorado, CoBank serves customers from regional banking centers across the U.S. and also maintains an international representative office in Singapore. REASONABLE ACCOMMODATION We are committed to ensuring that our online application process provides an equal employment opportunity to all applicants, including qualified individuals with disabilities. If you are an applicant with a disability, or are assisting an applicant with a disability, and require accessibility assistance or would like to request a reasonable accommodation for any aspect of the application process, including completing an application, interviewing, or otherwise participating in the employee selection process, please submit a request by emailing *********************. Include your contact information and specific details about your requested accommodation. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. CoBank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.

Reporting directly to the Chief Information Officer, the Director leads the bank's integrated strategy for enterprise defense, emerging-threat readiness, and advanced customer payments intelligence. Operating at the intersection of Information Security, Infrastructure, Payments, Operational Risk, and Customer and Employee Protection, this role ensures controls, analytics, and modernization initiatives are aligned to real, explainable risks rather than purely theoretical frameworks. With a deep technology background, strong architecture fluency, and a comprehensive understanding of modern payments ecosystems including ACH, wires, faster payments, card networks, and digital and direct banking platforms, the Director serves as the strategic and operational connective tissue between security and payments. The role focuses on reducing customer impact, strengthening enterprise resilience, and advancing scalable, modern control capabilities across the bank. Bank Overview: Founded in 1902, Washington Trust Bank remains proudly independent. For more than 120 years, we have been focused on long-term client relationships. We dedicate our strengths as an independent regional bank to serving clients who understand the value of an established banking relationship and who seek tailored financial products and services. Our heritage and mission remain clear today: we will be the best at understanding and meeting the financial needs of our customers. Executive Chairman Peter Stanton is the fourth generation of his family to lead the Bank, growing from its small Spokane headquarters in 1902 to an $11B financial institution with 40 locations throughout Washington, Idaho and Oregon. We enjoy an advantage over our publicly traded competitors because we focus on long-term goals rather than quarterly results. We base our decisions on what is happening in our communities and what is right for our customers. We have never strayed from our commitment to client service, continuing to grow our commercial, private banking, wealth management, small business and consumer portfolios even in the most challenging macroeconomic environments. Our sound business practices, innovation, knowledge and expertise have seen us through both the best and the most difficult economic cycles. Washington Trust's longevity and success are a testament to our unwavering commitment to our clients and our employees. ESSENTIAL FUNCTIONS Enterprise Defense Strategy * Lead cross-functional threat and vulnerability analysis that spans InfoSec, Infrastructure, Payments, and Operational Risk. * Build and maintain the enterprise defense roadmap anchored to measurable risk reduction and customer protection. * Identify controls that are outdated, duplicative, or overbuilt; redirect investment toward modern, high-impact defenses. * Evaluate emerging risks tied to social engineering, identity compromise, advanced payment manipulation, and customer behavior patterns. Payments Intelligence & Analytics * Own the strategy for payment-risk analytics across ACH, wires, Card, Faster Payments, and digital channels. * Partner with Fraud, Digital Banking, and Core vendors (e.g., Jack Henry, Bottomline) to enhance behavioral analytics and anomaly detection. * Drive insight generation using event-based data, patterns, machine learning opportunities, and external threat intel. * Serve as the technology-informed advisor for new payments capabilities, ensuring cyber and operational risk alignment from day one. Cross-Functional Governance & Prioritization * Create and facilitate the bank's integrated Security and Payments Defense governance framework. * Translate complex risks into business-aligned prioritization for executives, operational leaders, and technology teams. * Ensure control owners across security, infrastructure, and payments are aligned on timelines, dependencies, and value of each initiative. * Develop dashboards that communicate maturity shifts, risk thresholds, and future posture needs. Technology Architecture & Modernization * Partner with Infrastructure and Enterprise Architecture to influence control design, telemetry, and automation. * Evaluate vendor solutions (SIEM, SOAR, analytics platforms, payment monitoring tools) and ensure integration with modern stack. * Identify opportunities to leverage cloud-native security, event streaming, and advanced behavioral modeling. * Drive operational efficiency by reducing complexity and eliminating unnecessary manual processes. Customer-Facing Security Innovation * Extend the bank's internal risk and control maturity to customer-facing solutions by advising Digital and Payments teams on protection features. * Lead the strategy and thought leadership for next-generation customer safeguards, including risk-based authentication, behavioral biometrics, safe-push payment flows, and payment interlocks. * Drive a cultural shift from reactive client guidance to proactively designing safeguards that anticipate real human behavior. Advisory, Communication & Leadership * Serve as an advisor to the CIO, Director of Info Security, Director of Infrastructure, Director of Operational Risk and Chief Client Experience Officer. * Communicate technical risks and analytical findings clearly to Executive Leadership, Audit, and Regulatory partners. * Provide situational leadership across functions without direct ownership of budgets or staff. * Mentor teams in advanced analytics, threat awareness, and modern payments risk concepts. * Partner with Enterprise Learning and Development to enrich appropriate education plans. * Participates in special projects or duties as assigned. * Performs compliance and risk management duties as required or assigned. * Regular, reliable attendance is required. KNOWLEDGE/SKILLS/EXPERIENCE * 10+ years in security engineering, threat analysis, payments technology, or enterprise architecture. * Experience in a mid-sized or regional bank environment. * Robust communication and relationship management skills. * Strong hands-on technology background: cloud platforms, event streaming, modern auth, API-based architectures, security tooling, and payments systems. * Deep understanding of ACH/wire/Faster Payment rails, digital banking platforms, and the fraud patterns unique to each. * Proven ability to lead through influence across security, infrastructure, risk, and payments teams. * Payments or cyber certifications (CAMS, CISM, CISSP, ETA certifications) preferred. * Strong understanding of NIST CSF, FFIEC guidance, payments modernization, and real-time payments risk. * Familiarity with Jack Henry, Bottomline, and other typical community/regional bank platforms. * Understanding or familiarity of advanced fraud and security platforms and services. * Strong analytical instincts capable of connecting customer behavior, technology patterns, and controls. * Experience evaluating security and payments vendors, with strong discernment between effective solutions and shelfware. * Strong detail orientation with high level of organizational skills and ability to multi-task, managing interruptions with multiple projects. * Demonstrated self-motivation and initiative; ability to work well both independently and with others. * Ability to prioritize assignments and handle multiple priorities while maintaining a high level of service to clients in a deadline driven environment under the direction of management. * Excellent interpersonal skills; ability to collaborate with and work effectively with diverse groups of people, managing conflict and negotiating for results when needed. * Strong verbal and written communication skills, including ability to communicate and collaborate effectively with technical and non-technical people. * Preferred experience working in the financial services industry. * Ability to work additional hours as required by operational and production workloads. Pay Range: $126,222 - $189,332 The compensation range represents the low and high end of the base compensation range for this position located in Spokane, Washington. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. This position is also eligible to participate in an applicable annual bonus. What Our Culture Can Offer You: Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation. Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outlined by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment.

This position is responsible for the collecting of past due investor, portfolio, small business and consumer real estate loans. The Credit Collection Specialist assists in the collection of past due installment loans, Home Equity lines of credit, credit cards, Home Mortgages and charged off checking accounts. The role may also assist with collection efforts Small Business Banking loans and Visa business credit cards. Complies with investor servicing requirements and status reporting to investors. Implements loss mitigation activities when appropriate. Accurately documents conversations and reasoning behind actions taken. Assists in the collection of accounts that have been charged off. Location: 717 W Sprague Ave, Spokane, WA 99201 Schedule: Monday thru Friday, Dayshift hours. Eligible for a hybrid schedule after initial training. Essential Functions Contacts delinquent customers by phone and mail Recommends legal action where appropriate Meets deadlines with respect to investor requirements on delinquent RE loans Works in the recovery of bad debt and charged off loans Real Estate Loans Recommends loss mitigation procedures to prevent foreclosure, as appropriate. Recommends loans for charge down or charge off. Identifies problem loans for intervention. Begins loss mitigation procedures to prevent foreclosure Submits request to investors for approval of Modifications, Deed in Lieu, & Short Sales in accordance with investor requirements and within established timelines. Has strong knowledge of bank loan documents and definitions and a clear understanding of default and the remedies available to cure. Adheres to required timelines for various notifications of default and trustee sale including breach letters, correct documents to attorney, close follow up with attorney for subsequent notices and trustee sale notification. Analyses and prepares process checklist including appraised value, past due taxes, other liens, and expenses to determine value and creditor's bid at Trustee's Sale. Assists in preparing monthly reporting to investors and mortgage insurers of the status of past due loans. Other Loan types Recommends loss mitigation efforts and/or re-structuring options Has strong knowledge of loan documents and definitions and a clear understanding of default and the remedies available to cure. Assists in preparing monthly reports as to charge-off status and recoveries Recommends loans for charge-off or charge-down Requirements Ability to understand bankruptcy law, real estate law, and civil law. Ability to communicate effectively with attorneys as a knowledgeable creditor, serves as an informed advocate for the bank when dealing with attorneys for the bank and for the customer. Ability to understand basic legal terms and concepts. Ability to analyze appraisals. Be able to understand bank loan documents and legal terminology contained therein so that the rights of the bank are protected in legal matters. Knowledge of RCW laws and regulations as well as Federal Disclosure Requirements and the compliance requirements under the Fair Debt Collection Act. Ability to communicate effectively with customers both orally and written. Ability to analyze property appraisals and BPO's for accuracy with a clear understanding of appraisal terminology. Ability to work as a team player and work closely with collection staff. Regular, reliable attendance is required. Pay Range: $20.67 to $31.03 per hour The compensation range represents the low and high end of the base compensation range for this position located in Spokane, WA. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. What Our Culture Can Offer You: Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation. Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outlined by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Provides leadership, tools, and services to help product management and project teams manage and deploy releases into production. Acts as Product Owner across multiple teams for multiple products. Responsible for implementing and managing release processes, implementing new procedures as needed to improve the product release process. Essential Functions: Plan release window(s) and cycle(s) across a portfolio of applications. Coordinate release content and effort based on the service request backlog, pending service requests, third party applications, or operating system updates. Act as Product Owner on teams to manage Product Backlog and ensure timely releases and quality assurance. Develop user stories and define user acceptance criteria. Sets goals and write acceptance tests with stakeholders. Conduct release readiness reviews, milestone reviews and business Go/No-Go reviews. Manage risks and resolves issues that affect release scope, schedule and quality. Maintains the release schedule for all assigned products and services, and ensures alignment across key partners and vendors. Inform Change Management Committee or equivalent forum of release timing, scope and/or roadblocks. Implements new procedures to improve product release process. Maintains a release repository and manages key information such as build and release procedures, dependencies, and notification lists. Identify and resolve issues that may impede a product release. Lead and coordinate the production implementation activities including the execution of the deployment plans, run books and checklists. Negotiate, plan, and manage all release activities across projects, teams and business units. Interface and communicate regularly with PMO, Customer Experience, Project Managers, Test Managers, and IT. Manage relationships and coordinate work between different teams. Communicate release details and schedules to the line of business teams as required. Regular (ad-hoc) release plan and production release status reporting. Manage retrospective meeting post release and incorporate lessons learned into the next release cycle. Research new tools and technologies, configuration management methodologies and analyze latest market trends to make agile release process future-state. Performs compliance and risk management duties as required or assigned. Regular, reliable attendance is required. Qualifications: Associates or bachelor's degree in business administration or related field with product experience or an equivalent combination of education and experience. Prior experience in managing releases for application updates, operating system patches, security improvements, and/or hardware upgrades. Expertise in information systems operations environment in systems analysis or development. Knowledge, experience, or exposure to a process framework or methodology that supports teams in organizing work. Demonstrated organizational and analytical skills, strategic thinking and ability to work collaboratively and independently. Ability to complete goals, deadlines and reporting in a timely and accurate manner. Ability to delegate tasks as needed or required to ensure department objectives are met. Strong system and process analysis skills of bank products, services and systems. Strong communication and interpersonal skills with the ability to coordinate and direct the work of others. Strong knowledge of Federal and State laws, regulations, and requirements as applicable. Proficient PC skills to navigate Bank software, including Microsoft Suite, and related applications. Procedure documentation experience preferred. Ability to prioritize work projects to meet deadlines. Compensation: $36.52 - $54.78 per hour The compensation range represents the low and high end of the base compensation range for this position located in Spokane, Washington. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. What Our Culture Can Offer You: Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation. Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outlined by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment.

The Operational Risk Analyst is responsible for implementing business unit specific risk and governance efforts, including the establishment and maintenance of a risk operating model and facilitating the development of risk-based policies and standards. Performs ongoing activities associated with the risk assessment process. Performs ongoing activities for the bank's Business Continuity Plan and oversees Disaster Recovery Testing. ESSENTIAL FUNCTIONS Risk & Governance Maintain governance documentation detailing how information should be secured, including the maintenance and development of internal process/procedure documentation, including but not limited to risk, technology, and cybersecurity policies and standards. Perform formal risk analysis and self-assessments for processes, leveraging industry standards like CIS, ITIL, and COBIT to build a unique program for assigned business unit. Analyze internal controls to ensure compliance with documented and approved standards. Ensure that information systems within environment comply with company policies, standards, and procedures. Assist with regular risk assessments, including organizing recurring meetings, reviewing and implementing process changes, business and/or support function procedures, internal controls, and assessment and/or development of internal documentation. Research and respond to risk and governance questions from business units. Drive, and provide advisory and subject-matter expertise, to appropriate support teams and business units for risk and compliance readiness. Responsible for tracking and monitoring gaps in the risk and governance program; maintain gap analysis documents, gather necessary information from technology and lines of business to identify areas to improve banking practices. Implement the process to identify new assets and perform the risk evaluation process to determine risk ranking. Facilitate and liaise with technology leaders and key corporate risk groups (including Internal Audit, Operational Risk Management, Corporate Compliance, Enterprise Risk Management and Legal) to ensure the program is aligned with these groups and meeting obligations. Support third-party audits and respond to risk/governance requests from regulators and auditors. Demonstrate compliance with all bank regulations for job functions and keep up to date on regulation changes. In conjunction with management, ensure compliance with appropriate regulatory and internal policies and procedures, including writing/revising policies and procedures as needed. Maintain thorough knowledge of risk and compliance as it relates to the Division. Conduct training sessions and other information meetings pertaining to Risk and Governance topics. Conduct ongoing Graham Leach Bliley Act (GLBA) assessments as assigned. Participates in special projects or duties as assigned. Regular, reliable attendance is required. Business Continuity Coordination Performs ongoing activities for the bank's Business Continuity Plan, maintaining plan information, and oversees Disaster Recovery Testing to include development of tabletop exercises. Evaluates the overall condition of the plan(s) and document any necessary changes. Assists Risk Management Ambassadors with Business Continuity Plan questions or application support issues during semi-annual and annual reviews. Develops disaster recovery plans for physical locations with critical assets such as data centers. Analyzes impact on, and risk to, essential business functions or information systems to identify acceptable recovery time periods and resource requirements (Business Impact Analysis). Develops emergency management plans for recovery decision making and communications, continuity of critical departmental processes, or temporary shut-down of non-critical departments to ensure continuity of operation and governance. Evaluates applicable laws and regulations to determine impact on organizational activities as it relates to business continuity planning. Writes reports to summarize testing activities, including descriptions of goals, planning, scheduling, execution, results, analysis, conclusions, and recommendations. Identifies opportunities for strategic improvement or mitigation of business interruption and other risks caused by business, regulatory, or industry-specific change initiatives. Creates or administers training and awareness presentations or materials. QUALIFICATIONS Bachelor's degree preferred, or equivalent. 5+ years of experience in or a combination of risk management, compliance, business continuity, audit, or banking operations. Knowledge of risk management processes, including internal audit and information management. Experience evaluating controls relative to various frameworks such as ISO 27002, NIST CSF, NIST 800 series, or financial services regulatory frameworks such as the FFIEC IT booklets, Cybersecurity Assessment Tool (CAT) and regulatory compliance. Knowledge of systems and network concepts including access and authorization. Knowledge of applicable regulatory requirements. Ability to operate in a cross-functional environment, building and fostering relationships with other departments and stakeholders. Ability to anticipate and respond to changing priorities and operate effectively in a dynamic demand-based environment, requiring extreme flexibility and responsiveness. COMPENSATION The compensation range represents the low and high end of the base compensation range for this position located in Spokane, WA. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Operational Risk Analyst I (non-exempt / hourly): $56,932 - $85,398 annually Operational Risk Analyst II (exempt / salary): $74,806 - $112,209 annually What Our Culture Can Offer You: Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation. Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outline by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Reporting directly to the Chief Information Officer, the Director leads the bank's integrated strategy for enterprise defense, emerging-threat readiness, and advanced customer payments intelligence. Operating at the intersection of Information Security, Infrastructure, Payments, Operational Risk, and Customer and Employee Protection, this role ensures controls, analytics, and modernization initiatives are aligned to real, explainable risks rather than purely theoretical frameworks. With a deep technology background, strong architecture fluency, and a comprehensive understanding of modern payments ecosystems including ACH, wires, faster payments, card networks, and digital and direct banking platforms, the Director serves as the strategic and operational connective tissue between security and payments. The role focuses on reducing customer impact, strengthening enterprise resilience, and advancing scalable, modern control capabilities across the bank. Bank Overview: Founded in 1902, Washington Trust Bank remains proudly independent. For more than 120 years, we have been focused on long-term client relationships. We dedicate our strengths as an independent regional bank to serving clients who understand the value of an established banking relationship and who seek tailored financial products and services. Our heritage and mission remain clear today: we will be the best at understanding and meeting the financial needs of our customers. Executive Chairman Peter Stanton is the fourth generation of his family to lead the Bank, growing from its small Spokane headquarters in 1902 to an $11B financial institution with 40 locations throughout Washington, Idaho and Oregon. We enjoy an advantage over our publicly traded competitors because we focus on long-term goals rather than quarterly results. We base our decisions on what is happening in our communities and what is right for our customers. We have never strayed from our commitment to client service, continuing to grow our commercial, private banking, wealth management, small business and consumer portfolios even in the most challenging macroeconomic environments. Our sound business practices, innovation, knowledge and expertise have seen us through both the best and the most difficult economic cycles. Washington Trust's longevity and success are a testament to our unwavering commitment to our clients and our employees. ESSENTIAL FUNCTIONS Enterprise Defense Strategy Lead cross-functional threat and vulnerability analysis that spans InfoSec, Infrastructure, Payments, and Operational Risk. Build and maintain the enterprise defense roadmap anchored to measurable risk reduction and customer protection. Identify controls that are outdated, duplicative, or overbuilt; redirect investment toward modern, high-impact defenses. Evaluate emerging risks tied to social engineering, identity compromise, advanced payment manipulation, and customer behavior patterns. Payments Intelligence & Analytics Own the strategy for payment-risk analytics across ACH, wires, Card, Faster Payments, and digital channels. Partner with Fraud, Digital Banking, and Core vendors (e.g., Jack Henry, Bottomline) to enhance behavioral analytics and anomaly detection. Drive insight generation using event-based data, patterns, machine learning opportunities, and external threat intel. Serve as the technology-informed advisor for new payments capabilities, ensuring cyber and operational risk alignment from day one. Cross-Functional Governance & Prioritization Create and facilitate the bank's integrated Security and Payments Defense governance framework. Translate complex risks into business-aligned prioritization for executives, operational leaders, and technology teams. Ensure control owners across security, infrastructure, and payments are aligned on timelines, dependencies, and value of each initiative. Develop dashboards that communicate maturity shifts, risk thresholds, and future posture needs. Technology Architecture & Modernization Partner with Infrastructure and Enterprise Architecture to influence control design, telemetry, and automation. Evaluate vendor solutions (SIEM, SOAR, analytics platforms, payment monitoring tools) and ensure integration with modern stack. Identify opportunities to leverage cloud-native security, event streaming, and advanced behavioral modeling. Drive operational efficiency by reducing complexity and eliminating unnecessary manual processes. Customer-Facing Security Innovation Extend the bank's internal risk and control maturity to customer-facing solutions by advising Digital and Payments teams on protection features. Lead the strategy and thought leadership for next-generation customer safeguards, including risk-based authentication, behavioral biometrics, safe-push payment flows, and payment interlocks. Drive a cultural shift from reactive client guidance to proactively designing safeguards that anticipate real human behavior. Advisory, Communication & Leadership Serve as an advisor to the CIO, Director of Info Security, Director of Infrastructure, Director of Operational Risk and Chief Client Experience Officer. Communicate technical risks and analytical findings clearly to Executive Leadership, Audit, and Regulatory partners. Provide situational leadership across functions without direct ownership of budgets or staff. Mentor teams in advanced analytics, threat awareness, and modern payments risk concepts. Partner with Enterprise Learning and Development to enrich appropriate education plans. Participates in special projects or duties as assigned. Performs compliance and risk management duties as required or assigned. Regular, reliable attendance is required. KNOWLEDGE/SKILLS/EXPERIENCE 10+ years in security engineering, threat analysis, payments technology, or enterprise architecture. Experience in a mid-sized or regional bank environment. Robust communication and relationship management skills. Strong hands-on technology background: cloud platforms, event streaming, modern auth, API-based architectures, security tooling, and payments systems. Deep understanding of ACH/wire/Faster Payment rails, digital banking platforms, and the fraud patterns unique to each. Proven ability to lead through influence across security, infrastructure, risk, and payments teams. Payments or cyber certifications (CAMS, CISM, CISSP, ETA certifications) preferred. Strong understanding of NIST CSF, FFIEC guidance, payments modernization, and real-time payments risk. Familiarity with Jack Henry, Bottomline, and other typical community/regional bank platforms. Understanding or familiarity of advanced fraud and security platforms and services. Strong analytical instincts capable of connecting customer behavior, technology patterns, and controls. Experience evaluating security and payments vendors, with strong discernment between effective solutions and shelfware. Strong detail orientation with high level of organizational skills and ability to multi-task, managing interruptions with multiple projects. Demonstrated self-motivation and initiative; ability to work well both independently and with others. Ability to prioritize assignments and handle multiple priorities while maintaining a high level of service to clients in a deadline driven environment under the direction of management. Excellent interpersonal skills; ability to collaborate with and work effectively with diverse groups of people, managing conflict and negotiating for results when needed. Strong verbal and written communication skills, including ability to communicate and collaborate effectively with technical and non-technical people. Preferred experience working in the financial services industry. Ability to work additional hours as required by operational and production workloads. Pay Range: $126,222 - $189,332 The compensation range represents the low and high end of the base compensation range for this position located in Spokane, Washington. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. This position is also eligible to participate in an applicable annual bonus. What Our Culture Can Offer You: Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation. Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outlined by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment.

Join a team that puts client experience at the heart of every decision. This role focuses on building strong relationships while serving as a point-of-sale expert for deposit and lending products. You'll engage in individual and team sales strategies, receive comprehensive training on Washington Trust Bank's products, and develop top-tier service and regulatory knowledge to support both internal and external clients. "The culture here at WTB really is like no other company. I'm lucky to be able to be a part of such a family-oriented organization, and I love welcoming people into it and showing them what makes this such a special place to work." - Becky Sechler, Director of Retail Banking and Client Delivery Location: Indiana Branch - 27 E Indiana Ave, Spokane WA 99207 Schedule: Monday thru Friday, 8:30am to 6:15pm, and Saturday 9:45am to 2:15pm. Schedule may vary, must be flexible. Regular, reliable attendance required. Essential Functions Client Relationships and Service * Establishes and maintains effective relationships with clients, gaining their trust and respect by providing accurate and timely service and information. * Provides high quality service, retention, development and expansion of client relationships. * Works with other bank personnel to proactively meet client needs in an efficient manner across all departments. Product Knowledge and Selling * Provides product opportunities to clients using proactive selling techniques; efficiently and accurately opens all branch-related products. * Maintains current knowledge of all Retail Banking products, to identify and resolve clients' needs. * Introduce and cross-sell new and existing bank products by identifying client needs through thoughtful, needs-based conversations. Leverage strategic questioning to match products with client goals. Sales and Marketing * Engage with clients both over the phone and in person as they walk into the branch, identifying opportunities to present products and services that meet their needs. * Responsible for marketing consumer and small business banking products including preparing for client calls, making sales calls, and call follow-up. * Identifies opportunities and continually prospects for new clients. Generates leads through existing relationships; asks clients for referrals. * Participates in call plans tailored to increase the market penetration and client usage of bank services and identifies needs in prospects to establish them as clients. Uncovers clients' needs by asking the right questions; utilizes need-based selling. Reports on results will be recorded and reported on a regular basis. Additional Responsibilities * Perform transactions, new account and lending responsibilities to best serve the needs of the client. * Maintains accountability for individual contributions to the achievement of branch and team goals, encouraging self and others to achieve results. * Meets with manager to discuss sales strategy calls and report results related to current branch focus. * Participate in community affairs and activities where warranted for effective business development and community exposure. * Sets and monitors proactive client contact standards for each individual client relationship they establish * Proactively identifies and mitigates potential risks and fraudulent activities by following established policies, monitoring transactions for irregularities, and escalating concerns as appropriate. Administrative * Complies with all Bank policies and procedures. * Participate in branch audits. * Maintains knowledge of compliance and regulatory issues as appropriate. * Perform compliance and risk management duties as required or assigned. * Regular, reliable attendance is required. Qualifications * Excellent written and verbal communication and interpersonal skills with clients, co-workers and management, building appropriate rapport at all levels. * Ability to listen and ask appropriate questions to best serve the client. * Flexible and adaptable to change. * Strong ability to prioritize and handle multiple tasks with accurate attention to detail. * Strong problem solving and decision-making skills, using logic to solve problems with effective solutions. * High degree of PC based technical skills, including proficiency with Microsoft Suite of products and other necessary applications. * Required to maintain the security and confidentiality of Bank and client information. * May be required to have or obtain a Mortgage Loan Originator registration number through the Nationwide Mortgage Licensing System & Registry (NMLS). Join us in one of our 40+ Washington, Idaho, or Oregon branches as we work toward maintaining a strong, trust-based community in our branches, our bank, with our clients, and in our greater communities. Pay Range: Personal Banker I-II: $20.00 to $26.75 The compensation range represents the low and high end of the base compensation range for this position located in Spokane, WA. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. This position is also eligible to participate in an applicable incentive compensation plan. What Our Culture Can Offer You: Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation. Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outline by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment.

A career at CoBank can offer you the opportunity to make a personal impact on the people and communities where we do business. In order to be the best, we hire the best! Remarkable Benefits Offered by CoBank * Careers with a purpose * Time-Off Packages, 15 days of vacation, 10 paid sick days and 11 paid holidays * Competitive Compensation & Incentive * Hybrid work model: flexible arrangements for most positions * Benefits Packages, including Medical, Dental and Vision coverage, Disability, AD&D, and Life Insurance * Robust associate training and development with CoBank University * Tuition reimbursement for higher education up to $10k per year * Outstanding 401k: up to 6% matching and additional 3% non-elective contribution & Student Loan Match * Community Impact: United Way Angel Day, Volunteer Day and Associate Directed Contribution * Associate Resource Groups: creating a culture of respect and inclusion * Recognize a fellow associate through our GEM awards Job Description Develops credit-structuring alternatives for large account transactions. Assists lending or leasing staff with managing the banking relationship with large accounts by providing credit analysis and financial structuring alternatives. Approves credit actions within prescribed credit limits. Provides leadership and guides the work of credit analysts. Adds value to account relationships and supports the achievement of profitability and credit quality goals through interactions with staff and customers. Essential Functions * Works with lending or leasing staff as appropriate to structure financial proposals to support complex credit arrangements for large accounts. Conceptualizes and formulates financial strategy to accomplish customer's credit needs. Manages resources from various sources. Designs creative and innovative financing packages. * Assists with negotiations concerning the packaging of credit arrangements. Consults with lending or leasing staff and provides coaching on negotiation strategy, financing approaches, or other specific credit issues. * Prepares and oversees the preparation of credit analyses and credit investigations to ensure the application of a relevant and thorough approach. Provides direction and guidance to credit analysts on general research issues. Understands and follows bank guidelines, policies, and procedures for the preparation and presentation of credit information. * Monitors credit quality of accounts to identify emerging trends and ensure ongoing compliance with covenants. Notifies lending, leasing, and/or credit staff of emerging issues as appropriate. * Assists with internal research and analysis, provides statistical reports, and verifies information. Prepares and delivers presentations on topics as assigned. * Develops and utilizes computerized spreadsheets, programs, and other automated tools for credit analysis, special projects, or presentations. * Approves or recommends credits for approval based on research and analysis completed by credit analysts. * Maintains expertise in assigned industries or market sectors. Keeps abreast of industry trends and competitive environment. Education * Bachelor's Degree required Work Experience * 5 years of credit experience in banking industry. required Physical Exertion Details Sedentary Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Travel Requirement Details Occasional Travel occurs infrequently (typically, once a month or less). About CoBank The typical base pay range for this role is between $89,600 - $121,180. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience. This position is eligible for a discretionary annual incentive program driven by organization and individual performance. The listed salary, other compensation and benefits information is accurate as of the date of this posting. This job will be posted for a minimum of five (5) business days or until the position is filled. CoBank reserves the right to adjust compensation for all positions and to modify or discontinue benefits programs at any time in its sole discretion, subject to applicable law. CoBank is a cooperative bank serving vital industries across rural America. The bank provides loans, leases, export financing and other financial services to agribusinesses and rural power, water and communications providers in all 50 states. The bank also provides wholesale loans and other financial services to affiliated Farm Credit associations serving more than 76,000 farmers, ranchers and other rural borrowers in 23 states around the country. CoBank is a member of the Farm Credit System, a nationwide network of banks and retail lending associations chartered to support the borrowing needs of U.S. agriculture, rural infrastructure and rural communities. Headquartered outside Denver, Colorado, CoBank serves customers from regional banking centers across the U.S. and also maintains an international representative office in Singapore. REASONABLE ACCOMMODATION We are committed to ensuring that our online application process provides an equal employment opportunity to all applicants, including qualified individuals with disabilities. If you are an applicant with a disability, or are assisting an applicant with a disability, and require accessibility assistance or would like to request a reasonable accommodation for any aspect of the application process, including completing an application, interviewing, or otherwise participating in the employee selection process, please submit a request by emailing *********************. Include your contact information and specific details about your requested accommodation. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. CoBank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran. Responsibilities Develops credit-structuring alternatives for large account transactions. Assists lending or leasing staff with managing the banking relationship with large accounts by providing credit analysis and financial structuring alternatives. Approves credit actions within prescribed credit limits. Provides leadership and guides the work of credit analysts. Adds value to account relationships and supports the achievement of profitability and credit quality goals through interactions with staff and customers.

This role is primarily responsible for the servicing of Commercial loans including but not limited to preparing commercial loan documentation, loan boarding, collateral perfection - including but not limited to; real estate, UCC and titled vehicle secured, processing of related financial transactions, and loan reconciliation functions. Location: Tower East - 5th Fl, 601 W 1st Ave, Spokane, WA, 99201. Schedule: Monday thru Friday, 8:00am -5:00pm. This role is open to a hybrid work schedule that includes both remote and onsite work upon completion of training. Essential Functions: Handle loan boarding and collateral perfection. Audits and reviews loan documents for a variety of commercial loan products to ensure compliance with regulatory and policy issues. Responsible for handling loan package requests from bank lenders and determining required documentation for specific loan type and conditions. Orders and verifies supporting documentation. Reviews documents for accuracy and completeness. Manipulates systems and uses knowledge to create effective loan packages. Prepares appropriate documentation for collateral to be pledged. Ensures accuracy and completeness for perfection and government regulations. Effectively communicate with other departments in the Bank, collaborating with internal and external customers to ensure a successful customer experience. Qualifications: Proficient knowledge of loan documentation, collateral perfection, and general loan servicing, as well as bank, federal, and state policies and requirements. Experience with LaserPro, BakerHill NextGen, Jack Henry Silverlake or similar loan servicing, boarding and collateral perfection platforms preferred. Minimum of 1-3 years of experience working in a loan servicing or administrative environment is required. Strong knowledge of lending laws, regulations and business loan documentation. Knowledge of flood regulation is a plus. Demonstrated accuracy in working with detailed data in a deadline-oriented environment. Demonstrated ability to quickly adapt to and utilize systems and applications. Strong telephone and interpersonal communication skills. Ability to effectively prioritize work projects to meet deadlines. Pay Range: Loan Servicing Specialist II- $18.26 - $27.42 Loan Servicing Specialist III- $21.64 - $32.46 The compensation range represents the low and high end of the base compensation range for this position located in Spokane, Washington. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. What Our Culture Can Offer You: Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation. Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outlined by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

As a member of our Commercial Banking Team, the role serves as a proactive, client-focused trusted financial partner to clients through a seamless delivery of investment, trust, credit, and/or depository services. Participates in business development efforts by identifying referrals and prospects and calling on relationship clients/prospects to achieve sales goals. Provides premier client service while assuring bank and division profitability and asset quality standards are met. Bank Overview: Founded in 1902, Washington Trust Bank remains proudly independent. For more than 120 years, we have been focused on long-term client relationships. We dedicate our strengths as an independent regional bank to serving clients who understand the value of an established banking relationship and who seek tailored financial products and services. Our heritage and mission remain clear today: we will be the best at understanding and meeting the financial needs of our customers. Executive Chairman Peter Stanton is the fourth generation of his family to lead the Bank, growing from its small Spokane headquarters in 1902 to an $11B financial institution with 40 locations throughout Washington, Idaho and Oregon. We enjoy an advantage over our publicly traded competitors because we focus on long-term goals rather than quarterly results. We base our decisions on what is happening in our communities and what is right for our customers. We have never strayed from our commitment to client service, continuing to grow our commercial, private banking, wealth management, small business and consumer portfolios even in the most challenging macroeconomic environments. Our sound business practices, innovation, knowledge and expertise have seen us through both the best and the most difficult economic cycles. Washington Trust's longevity and success are a testament to our unwavering commitment to our clients and our employees. CRE Industry Focus: Construction and term loan experience within multiple CRE asset classes including: Office Retail Industrial Multifamily Owner Occupied Collaborating with internal Commercial Lender colleagues on assisting bank clients with owner and non-owner occupied construction needs. Collaborating with CRE Servicing Group daily to assure client driven timelines are being met. Understanding industry contacts within secondary market and brokerage industries. Understanding low-income financing including LIHTC and other subsidized financing structures. Experience working with internal and external legal counsel to negotiate loan documents if/when required by Borrower. Relationship Management/Client Service: Maintains responsibility for retaining and expanding a specific book of relationships, understanding the intricacies of each relationship to provide superior service to Bank clients. Deliver personalized banking strategies that align with client objectives, enhancing their business operations through our comprehensive suite of banking services. Sales/Business Development: Proactively investigates opportunities for expanding market share and making business more profitable, focusing on identifying prospective clients and additional banking needs among current clients. Identifies opportunities and continually prospects for new clients. Generates leads through existing relationships and other referrals sources. Risk Management: Controls and minimizes potential risks through proactive relationship management and thorough knowledge of compliance and risk management. Keeps abreast of applicable laws and regulations relevant to banking services. Qualifications: Experience: Understanding of commercial real estate lending principles, especially construction and owner‑occupied financing. Awareness of construction draw processes. Exposure to construction loan underwriting. Ability to work with clients as a trusted advisor, with moderate to complex credit needs. Excellent relationship management skills required, along with a strong credit background and business development acumen. Experience in the sales of cash management products or related sales experience at a financial institution. Work experience in relationship management, including experience in specific unit areas like investment, securities, cash management, real estate, commercial lending, and consumer lending. Knowledge: Knowledge of Bank lending procedures, as set by the current, published Loan Policy. Advanced loan documentation knowledge; understanding of complex credit structures and documentation. Working knowledge of Bank products and services. Skills: Proven analytical skills; ability to review and interpret complex data (determining risk, assessing complexity of accounts, etc). Excellent written and verbal communication skills; ability to analyze, synthesize and articulate complex ideas and communicate such to colleagues, team members, and clients. Excellent interpersonal skills; ability to collaborate with and work effectively with diverse groups of people, managing conflict, negotiating for results, and developing working relationships with potential and current clients. Ability to set and achieve challenging goals. Education: Bachelor's Degree in Finance, Accounting, Business or equivalent experience. Compensation: Relationship Manager II - $81,260 - $121,890 Relationship Manager III - $98,977 - $148,465 Relationship Manager IV - $114,813 - $172,220 The compensation range represents the low and high end of the base compensation range for this position located in Spokane, WA. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. This position is also eligible to participate in an applicable annual bonus and incentive compensation plan. What Our Culture Can Offer You: Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation. Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outlined by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment.

Join a team that puts client experience at the heart of every decision. This role focuses on building strong relationships while serving as a point-of-sale expert for deposit and lending products. You'll engage in individual and team sales strategies, receive comprehensive training on Washington Trust Bank's products, and develop top-tier service and regulatory knowledge to support both internal and external clients. "The culture here at WTB really is like no other company. I'm lucky to be able to be a part of such a family-oriented organization, and I love welcoming people into it and showing them what makes this such a special place to work." - Becky Sechler, Director of Retail Banking and Client Delivery Location: Indiana Branch - 27 E Indiana Ave, Spokane WA 99207 Schedule: Monday thru Friday, 8:30am to 6:15pm, and Saturday 9:45am to 2:15pm. Schedule may vary, must be flexible. Regular, reliable attendance required. Essential Functions Client Relationships and Service Establishes and maintains effective relationships with clients, gaining their trust and respect by providing accurate and timely service and information. Provides high quality service, retention, development and expansion of client relationships. Works with other bank personnel to proactively meet client needs in an efficient manner across all departments. Product Knowledge and Selling Provides product opportunities to clients using proactive selling techniques; efficiently and accurately opens all branch-related products. Maintains current knowledge of all Retail Banking products, to identify and resolve clients' needs. Introduce and cross-sell new and existing bank products by identifying client needs through thoughtful, needs-based conversations. Leverage strategic questioning to match products with client goals. Sales and Marketing Engage with clients both over the phone and in person as they walk into the branch, identifying opportunities to present products and services that meet their needs. Responsible for marketing consumer and small business banking products including preparing for client calls, making sales calls, and call follow-up. Identifies opportunities and continually prospects for new clients. Generates leads through existing relationships; asks clients for referrals. Participates in call plans tailored to increase the market penetration and client usage of bank services and identifies needs in prospects to establish them as clients. Uncovers clients' needs by asking the right questions; utilizes need-based selling. Reports on results will be recorded and reported on a regular basis. Additional Responsibilities Perform transactions, new account and lending responsibilities to best serve the needs of the client. Maintains accountability for individual contributions to the achievement of branch and team goals, encouraging self and others to achieve results. Meets with manager to discuss sales strategy calls and report results related to current branch focus. Participate in community affairs and activities where warranted for effective business development and community exposure. Sets and monitors proactive client contact standards for each individual client relationship they establish Proactively identifies and mitigates potential risks and fraudulent activities by following established policies, monitoring transactions for irregularities, and escalating concerns as appropriate. Administrative Complies with all Bank policies and procedures. Participate in branch audits. Maintains knowledge of compliance and regulatory issues as appropriate. Perform compliance and risk management duties as required or assigned. Regular, reliable attendance is required. Qualifications Excellent written and verbal communication and interpersonal skills with clients, co-workers and management, building appropriate rapport at all levels. Ability to listen and ask appropriate questions to best serve the client. Flexible and adaptable to change. Strong ability to prioritize and handle multiple tasks with accurate attention to detail. Strong problem solving and decision-making skills, using logic to solve problems with effective solutions. High degree of PC based technical skills, including proficiency with Microsoft Suite of products and other necessary applications. Required to maintain the security and confidentiality of Bank and client information. May be required to have or obtain a Mortgage Loan Originator registration number through the Nationwide Mortgage Licensing System & Registry (NMLS). Join us in one of our 40+ Washington, Idaho, or Oregon branches as we work toward maintaining a strong, trust-based community in our branches, our bank, with our clients, and in our greater communities. Pay Range: Personal Banker I-II: $20.00 to $26.75 The compensation range represents the low and high end of the base compensation range for this position located in Spokane, WA. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. This position is also eligible to participate in an applicable incentive compensation plan. What Our Culture Can Offer You: Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation. Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outline by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment.

A career at CoBank can offer you the opportunity to make a personal impact on the people and communities where we do business. In order to be the best, we hire the best! Benefits Offered by CoBank: Careers with a purpose Time-Off Packages, 15 days of vacation, 10 paid sick days and 11 paid holidays Competitive Compensation & Incentive Hybrid work model: flexible arrangements for most positions Benefits Packages, including Medical, Dental and Vision coverage, Disability, AD&D, and Life Insurance Robust associate training and development with CoBank University Tuition reimbursement for higher education up to $10k per year Outstanding 401k: up to 6% matching and additional 3% non-elective contribution & Student Loan Match Community Impact: United Way Angel Day, Volunteer Day and Associate Directed Contribution Associate Resource Groups: creating a culture of respect and inclusion Recognize a fellow associate through our GEM awards Job Description Prepares analysis and conducts credit investigations of routine and more complex credits in accordance with prescribed methods and procedures. Prepares and presents credit reports to appropriate senior staff or committees. Cosponsors or approves credits within prescribed credit limits. Assists with account servicing, credit administration, and documentation. Provides support to credit manager and appropriate staff with research and statistical analysis. Essential Functions Develops credit information and structures financial proposals for use by appropriate senior staff and committees in making decisions about credit arrangements for new, renewal, or extension loans. Cosponsors or approves credit requests within prescribed limits. Reviews all pertinent credit and financial information and determines the need for more thorough investigation or additional information. Analyzes information statements and related material and prepares summaries, presents facts, and offers opinions concerning credit‑worthiness. Understands and follows bank guidelines, policies, and procedures for the preparation and presentation of credit information. Assists with credit administration, account servicing, development, packaging, closing, documentation, and monitoring. Maintains control over current accounts, monitoring for payment progress, developing problems, trends, and compliance with covenants. Provides relevant and timely information to internal stakeholders including account officers, relationship managers, and credit staff. Assists credit manager in the preparation of internal research and analysis, provides statistical reports, and verifies information. Prepares and delivers presentations on topics as assigned. Develops and utilizes computerized spreadsheets, programs, and other automated tools for credit analysis, special projects, or presentations. May authorize loan advances and loan re-pricing with money desk staff. Maintains expertise in assigned industries or market sectors. Keeps abreast of industry trends and competitive environment. Education Bachelor's Degree required Work Experience 3 years of credit experience in banking industry required Physical Exertion Details Sedentary Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Travel Requirement Details Occasional Travel occurs infrequently (typically, once a month or less). About CoBank The typical base pay range for this role is between $80,300 - $91,840. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience. This position is eligible for a discretionary annual incentive program driven by organization and individual performance. The listed salary, other compensation and benefits information is accurate as of the date of this posting. This job will be posted for a minimum of five (5) business days or until the position is filled. CoBank reserves the right to adjust compensation for all positions and to modify or discontinue benefits programs at any time in its sole discretion, subject to applicable law. CoBank is a cooperative bank serving vital industries across rural America. The bank provides loans, leases, export financing and other financial services to agribusinesses and rural power, water and communications providers in all 50 states. The bank also provides wholesale loans and other financial services to affiliated Farm Credit associations serving more than 76,000 farmers, ranchers and other rural borrowers in 23 states around the country. CoBank is a member of the Farm Credit System, a nationwide network of banks and retail lending associations chartered to support the borrowing needs of U.S. agriculture, rural infrastructure and rural communities. Headquartered outside Denver, Colorado, CoBank serves customers from regional banking centers across the U.S. and also maintains an international representative office in Singapore. REASONABLE ACCOMMODATION We are committed to ensuring that our online application process provides an equal employment opportunity to all applicants, including qualified individuals with disabilities. If you are an applicant with a disability, or are assisting an applicant with a disability, and require accessibility assistance or would like to request a reasonable accommodation for any aspect of the application process, including completing an application, interviewing, or otherwise participating in the employee selection process, please submit a request by emailing *********************. Include your contact information and specific details about your requested accommodation. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. CoBank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.