Post job

Specialist jobs at IDEA Public Schools

- 742 jobs
  • IT Helpdesk, Security & Network Technician Instructor

    Graduate America College 4.0company rating

    Dallas, TX jobs

    Graduate America seeks an IT Helpdesk & Network Technician Instructor to train the next wave of IT pros. Requirements: CompTIA A+, Network+, or Security+ certified 3+ years IT support or network administration experience Teaching/mentoring experience a plus Ready to lead in tech education?
    $45k-54k yearly est. 60d+ ago
  • Library Information Specialist

    International Leadership of Texas 4.3company rating

    Pearland, TX jobs

    is for the 2025-2026 School Year Starting compensation package for certified specialists is $61,594 Starting compensation package for non-certified specialists is $58,690 Primary Purpose: The Library Media Specialist will promote the success of all students by providing a balance between print and technology while ensuring continuous access to digital resources. The Library Media Specialist will provide leadership and expertise in the selection, acquisition, evaluation and organization of information resources and technologies in all formats, as well as expertise in the ethical use of information. The Library Media Specialist will supervise and manage the school library/media center and provide services and resources that allow students to develop skills in locating, evaluating, synthesizing, and using information to solve problems. The Library Media Specialist will serve as an instructional technology specialist to ensure the library/media center is involved in instructional programs of the campus and will assist campus principals and teachers in integration and use of instructional technology. Qualifications: Education/Certification Bachelor's Degree (REQUIRED) Master's degree from accredited college or university preferred Valid Texas school librarian certificate or endorsement preferred Special Knowledge/Skills: Knowledge of library and information science Ability to instruct and manage student behavior Strong organizational, communication, and interpersonal skills Experience: Two years teaching experience (REQUIRED) Experience in library/media center in public school setting preferred Major Responsibilities and Duties: 1. Serve as primary instructional technology liaison for the campus. 2. Encourage the use of instructional technology and media to engage students and to improve learning, providing access to digital information resources for the entire learning community. 3. Promote cooperative planning and direct instruction to integrate curriculum with resource use and information on literacy and digital skills. 4. Maintaining frequent and timely communication to stakeholders through the school and library website, parent newsletter, e-mail, social media, and/or other formats. 5. Collaborate with teachers and others to support curriculum content, learning outcomes, student information needs, and information resources 6. Understand and model principles of intellectual freedom, information access, privacy and proprietary rights. 7. Perform library management operations including but not limited to developing, budgeting, purchasing, scheduling, managing and maintaining facilities and resources, reporting, grant writing, and overseeing circulation and inventory. 8. Implement the district standard of library procedures for classifying, cataloging, and processing various resources that facilitate computerization and resource sharing. 9. Align the school library/media center program to school, state and national program standards as described by ALA and ISTE. 10. Assist in the management of teacher & student logins for district provided software. Additional Duties: As assigned by Principal or Instructional Technologist Knowledge, Skills, and Abilities: Ability to perform a variety of tasks, ability to be flexible when asked to perform numerous tasks simultaneously, perform under deadlines and work in a calm, sensible and efficient manner • Ability to organize, coordinate and communicate effectively Computer expertise in library, application software and Internet use • Displays a significant degree of professionalism and confidentiality Ability to conform to proper standards of professional dress and appearance • Knowledge of company's mission, purpose, goals and the role of every employee in achieving each of them Interrelations: Contact with personnel within the district and with customers and vendors Will be working under the direct supervision of the department supervisor in order to complete day to day tasks Will be working with a diverse population requiring the ability to handle all situations with tact and diplomacy Must understand and respond appropriately to customer needs and maintain a positive attitude with all customers and colleagues Expected to interact with all internal and external customers in a friendly, professional manner and provide quick, responsive customer service Employee Punctuality and Appearance: In order for schools to operate effectively, employees are expected to perform all assigned duties and work all scheduled hours during each designated workday, unless the employee has received approved leave Any deviation from assigned hours must have prior approval from the employee's supervisor All employees are required to report to work dressed in a manner that reflects a positive image of ILTexas and is appropriate for their position Supervisory Responsibilities: None Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Personal computer and peripherals, and other instructional equipment Posture: Prolonged standing; frequent kneeling/squatting, bending/stooping, pushing/pulling, and twisting Motion: Frequent walking Lifting: May require regular heavy lifting (45 pounds or more) and positioning of students with physical disabilities, control behavior through physical restraint, assist non-ambulatory students, and lift and move adaptive and other classroom equipment; may work prolonged or irregular hours Environment: Exposure to biological hazards Mental Demands: Maintain emotional control under stress This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.
    $58.7k-61.6k yearly 1d ago
  • Peer Support Services Specialist

    Uthealth Houston 4.8company rating

    Victoria, TX jobs

    McWilliams School of Biomedical Informatics is shaping the future of patient care, disease prevention, and biomedical discovery by transforming data into innovative solutions powered by artificial intelligence, data science, and informatics. We are the only biomedical informatics program with advanced doctoral degrees in Texas and the largest and only free-standing informatics school in the nation. This position is based in/ and surrounding area of the Victoria, TX region. This position will support the Center for Behavioral Emergency and Addiction Research's Heroes Program in Houston, Texas. UTHealth Houston's Center for Behavioral Emergency and Addiction Research oversees several initiatives to address substance use disorders and behavioral emergencies across Texas. Peer Support Services Specialist will work with a multidisciplinary team to provide assertive outreach, navigation to care, direct peer support, and education surrounding substance use prevention, treatment, and recovery in a clinical research environment. Position Summary: Assists with peer recovery support services directly to patients that applies knowledge and skills drawn from lived experience and certification competencies, including assertive outreach, enrollment, mutual support, and additional wrap-around services to eligible patients and ensures quality data maintenance for research and clinical team. Position Key Accountabilities: Assists with direct patient-related peer support services for social determinants of health to individuals enrolled in HEROES and other clinical research programs. Assists with outreach schedule, mutual support groups for peer-education and family support, marketing and organization of all peer-related activities. Assists with outreach to individuals homes and other places. Assists with group services to multiple people, both through virtual and in-person. Follows guidance to ensure peer support team remains aligned with the overall message and purpose of the program. Follows UTHealth program regulations, guidelines and practices are being followed. Cooperatively assist with other job duties as assigned to support the provision of quality services to consumers; remain available to team members in crisis situations; and support the clinical/research team where necessary. Performs other duties as assigned. Certification/Skills: Basic computer skills (email, word processing, excel, etc.). Peer Recovery Support Specialist (PRSS)/(RSPS) by Texas Certification Board (TCB) required Minimum Education: High school diploma. Minimum Experience: One (1) year of experience providing peer recovery support to youths or adults. Certification (as a Peer Support Specialist) at the state and national level required.
    $35k-42k yearly est. 2d ago
  • Service Program Specialist I

    Nova Southeastern University 4.7company rating

    Fort Lauderdale, FL jobs

    NSU Florida - Dr. Kiran C. Patel College Of Osteopathic Medicine #992079) Hourly • Commensurate with Experience • Grant-Funded Nova Southeastern University is seeking a detail-oriented and proactive Service Program Specialist I to support the daily administrative operations of the DOT HMIT grant. If you excel at coordination, communication, and keeping complex projects on track, this role offers a great opportunity to contribute to an impactful, federally funded program. What You'll Do As the Service Program Specialist I, you will: Collaborate with Principal Investigators on grant proposals, certifications, and compliance tasks. Manage hazardous materials training schedules, working closely with instructors, vendors, and marketing staff. Coordinate travel and logistics for EMS instructors. Process financial paperwork, including check requests, purchase orders, and reimbursements. Provide general administrative support, responding to inquiries via email and phone. Review and validate data, resolve discrepancies, and maintain accurate grant records. Support other duties as assigned to keep the program running efficiently. What You Bring Education & Experience: Associate's degree required. Three (3) years of experience in service program support or administrative roles. Bachelor's degree with one year of related experience preferred. Skills & Abilities: Strong written and verbal communication skills. Excellent customer service orientation. Proficient in listening, critical thinking, and decision-making skills. Ability to multitask, manage competing priorities, and solve problems effectively. Comfort reviewing data, tracking details, and ensuring accuracy. Bilingual English/Spanish preferred. Competency in Microsoft Excel and Microsoft Forms is a plus. Join a mission-driven team and support a meaningful program at NSU. Apply today to be part of a collaborative environment committed to excellence.
    $36k-45k yearly est. 3d ago
  • Financial Aid Specialist

    Ave Maria University 4.3company rating

    Marianna, FL jobs

    ****Please apply through our Career Center, link below**** *********************************************************************************************************************** Id=19000101_000001&selected MenuKey=CareerCenter PRIMARY PURPOSE: The primary function of the financial aid specialist is to guide students through the financial aid application process in order to determine financial need and eligibility for Federal, State, and Institutional awards and loans, while ensuring compliance with internal policies and external regulatory requirements. The Financial Aid Specialist has the high/sole level of responsibility for processing data for the awarding and disbursing of federal, state and institutional financial aid. ESSENTIAL DUTIES AND RESPONSIBILITIES: · Process all verifications, change in circumstances and professional judgment decisions for the Free Application for Federal Student Aid. Collect documentation to correct student's data entered on the FAFSA and resolve issues relating to demographic, tax and c-code information. · Award funds as appropriate with the Enrollment department. Assist with the management of institutional scholarships. · Responsible for troubleshooting loan and award errors and edits to resolve these issues. · Process VA benefits, certify student enrollment to the VA, monitor and reconcile payments that come in. Maintain complete and accurate records on student files. · Assist with internal audits of records to ensure completeness and accuracy of records and compliance with internal policies and external regulatory requirements in preparation for annual audits by third-party auditors. · Counsel current and prospective students and parents as to availability of various forms of aid. · Represent the Financial Aid Office on various institutional and professional organizations and committees. Establish and maintain internal business contact with other academic and administrative departments; work cohesively with the Enrollment department to ensure clarity and accuracy of available awards. · Assist the Director of Financial Aid in the development and administration of comprehensive financial aid programs. Assist in annual audits and program reviews by anticipating, identifying and minimizing risk factors in the administration of financial aid. Assist with developing and implementing policy and procedures. EDUCATION: Bachelor's Degree required EXPERIENCE: A minimum of 5 years experience in Financial Aid with accounting, tax preparation and technical skills, preferred KNOWLEDGE, SKILLS AND ABILITIES: Strong knowledge base of Federal and State Financial Aid Regulations, loan processing and verification. Experienced in financial aid software: Power FAIDS, Ed Connect, COD, and FAFSA. Experienced in Windows and Windows-based software applications. PHYSICAL SKILLS AND ABILITIES: Requires ordinary ambulatory skills sufficient to visit other locations; the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of 10 - 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, type and perform data entry, visual acuity to use a keyboard, operate equipment and read technical information, ability to hear in order to answer telephones and to communicate verbally, and the ability to sit for extended periods of time. WORKING CONDITIONS: Work is performed indoors with minimal safety hazards, and requires siting, standing, and movement work. For all inquiries, please refer to Niurka Lopez, Director of Financial Aid at: *************************
    $25k-31k yearly est. 1d ago
  • Client Success Specialist

    Ascend Learning 4.5company rating

    Texas jobs

    We Impact Lives Through Purpose-Driven Work in A People First Culture Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning. Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers. We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more. Ascend Learning leads the way in innovation and solution creation to improve outcomes and deliver results for students, educators, and healthcare workers in the ever-changing field of healthcare. We offer advanced resources that drive nursing success, empower front-line certified allied health workers, help physicians pass boards and stay current, and provide education management tools for medical education programs. WHAT YOU'LL DO As a Client Success Specialist, supporting the nursing education sales team in the South Region, you'll be responsible for supporting business efforts and providing quality sales support. Also, you'll provide client support associated with courseware, online content, assessment tools, curriculum, and redirecting feedback to relevant internal departments. WHERE YOU'LL WORK This position offers the flexibility of remote work within the assigned South United States territory (North Carolina, South Carolina, Georgia, Alabama, Louisiana, Mississippi, Florida, and Texas). HOW YOU'LL SPEND YOUR TIME * Client retention and satisfaction - you'll proactively engage existing clients to help improve retention and satisfaction by * Provide differentiated service and responsiveness to accounts within your region * Contact clients regarding their academic cycle to collect headcounts, utilization, and enrollments * Collaboration and coordination - you'll collaborate closely with sales, enhancing client outcomes and growing revenue * Redirect incoming sales leads or inquires, process digital requests with approval from rep/agent, include those received via vendor partner portals * Observe and assist the sales team with client engagement, assist in their efforts to build and maintain strong relationships with clients and increase sales volume * Sales force enablement - you'll provide additional capacity for current account owners to engage in additional selling activity and ensure superior service * Support sales with quote input and processing, track order status, and ERP integration * Assist with maintaining CRM system records * Input service tickets as necessary for advanced tech issues WHAT YOU'LL NEED * Bachelor's degree required * 2+ years of prior customer-related work experience * Proven experience in customer experience management or a related field * Ability to analyze data and generate actionable insights * Excellent presentation, communication, and interpersonal skills * Ability to collaborate with cross-functional teams, including sales, marketing, and operations, to ensure consistent and exceptional customer experience across all touchpoints * Project Management, Time Management, and Organizational Skills * Problem Solving, conflict resolution abilities * Team Player * Up to 10% travel is expected BENEFITS * Flexible and generous paid time off * Competitive medical, dental, vision and life insurance * 401(k) employer matching program * Parental leave * Wellness resources * Charitable matching program * On-site workout facilities (Leawood, Gilbert, Burlington) * Community outreach groups * Tuition reimbursement Fostering A Sense of Belonging We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued and be their authentic selves. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging. About Ascend Learning As a tech-enabled services company, Ascend Learning is a national leader in developing and delivering data-driven online educational content, software, assessments, analytics, and simulations serving institutions, students and employers across healthcare, fitness and wellness, public and workplace safety, skilled trades, insurance, financial services, cybersecurity, and higher education. We're committed to accelerating the learning pathways that can move people into careers where they have the knowledge and skills to have an impact and help change lives in the communities they serve. Headquartered in Burlington, MA with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2023 Greatest Workplaces for Diversity. Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire. #LI-NK1
    $53k-97k yearly est. 34d ago
  • Help Desk Technician

    Lee College 3.1company rating

    Baytown, TX jobs

    Starting Salary Range is $31,200 - $32,791. The initial salary offer is commensurate with education and related work experience. The Help Desk Technician is responsible for providing first level technical assistance and support related to account and computer troubleshooting for students, faculty, and staff. This position will provide first call resolution as much as possible for computer system issues including software and occasional hardware issues for Lee College owned computers. The Help Desk Technician will coordinate between departments for IT technical support along with the Service Desk Manager. * Provide password and network account assistance for students, faculty, and staff via phone, remote, email, and in person. * Provide first level computer troubleshooting support for faculty and staff via phone, remote, email, and in person. * Install and troubleshoot computer operating systems, software, and occasionally hardware of Lee College owned machines. * Utilize the current ticketing system to document all issues ad calls that are received. * Escalate issues from customers to the appropriate team with necessary background information when unable to resolve issues over the phone. * Provide additional support to technicians in the form of research and information discovery. * Research and organize information with regards to reoccurring problems and issue resolution. * Assist Service Desk Manager with coordination of Service Desk work and projects. * Assist Service Desk Manager with research and information discovery for technical issues and projects. * Perform other duties assigned. * Associate's (or higher) degree in a related field or successful completion of sixty (60) college credit hours * One (1) year of experience in a Help Desk or Call Center role * Basic to intermediate knowledge of Windows 7/10, Microsoft Office 2013 and above, Mac OSX systems, etc. * Basic computer hardware and software troubleshooting skills * Excellent communication skills, both oral and written * Excellent customer service skills * Must be available to work evenings and weekends as needed
    $31.2k-32.8k yearly 9d ago
  • Dual Credit Scheduling Specialist

    South Texas College 4.2company rating

    McAllen, TX jobs

    Special Instructions Dear Applicant, The South Texas College Office of Human Resources will not be held responsible for redacting any confidential or sensitive information from the documents that you attach to your application. Confidential and sensitive information include the following: Social Security Number Date of Birth Age Citizenship Status Gender Ethnicity/Race Marital Status Applicant Photos * A redaction guide can be found by clicking here. Please make sure that you omit this information from your application prior to submission. We are advising you that the Office of Human Resources will be forwarding your application to the hiring department as per your submission. Transcripts Transcripts must be from an institution accredited by an accrediting agency recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA). Foreign transcripts Applicants submitting employment applications with foreign transcripts must provide transcript equivalency documentation from an approved evaluation service. The evaluation service must be a member of the National Association of Credential Evaluation Services (NACES). The evaluation service links on the following site are provided by South Texas College for your convenience but are not affiliated with South Texas College: NACES Members Department: Dual Credit Scheduling and Enrollment Services General Statement of Job The Dual Credit Scheduling Specialist is responsible for supporting the Dual Credit Scheduling and Enrollment Director by providing assistance with all dual credit scheduling and enrollment. Specific Duties and Responsibilities Essential Functions: Assists with the planning and managing of the scheduling for all dual credit sections with the College's high school partners and school districts. Works with secondary and post-secondary educators and provides assistance to the development of scheduling, the resulting course agreements supporting academic pathways and the processing of new dual credit faculty with the appropriate department chairs. Provides presentations to faculty and counselors at both secondary and post-secondary institutions on dual credit course scheduling. Serves as liaison to all academic department chairs and the academic advisory committees. Monitors and ensures that dual credit faculty have received appropriate approval before entering them on the College's enterprise system. Creates and enters new dual credit faculty, coding faculty information, dual credit section information, high school codes, and monitors for accuracy. Maintains the Dual Credit Scheduling Portal and Web System available at all high school sites; requests processes for the proper replacement and creation of new high school Web Operators. Maintains and distributes to each school a spreadsheet schedule per high school and per program of all dual credit sections, as needed. Attends departmental and divisional staff meetings, as needed. Maintains knowledge of academic curriculum and instructional prerequisites needed for the successful delivery of coursework. Attends and represents the College at local, state, and national conferences and activities, as needed. Assists with coordination of high school visits to all College campuses. Maintains knowledge of the College's programs, policies, procedures, academic standards, admissions process, entrance tests, degree plans, and courses. Travels throughout the college district, as needed. Performs other duties as assigned. Required Education and Experience Bachelor's degree required. At least two (2) years of experience working with secondary and post-secondary academic institutions, preferred. Required Knowledge, Skills and Abilities Excellent oral, written, presentation, and interpersonal communication skills. Strong computer skills with knowledge of Microsoft Office including, but not limited to, Word, Excel, PowerPoint, and Outlook, the Windows environment, and internet research skills. Ability to prioritize, organize, and complete multiple tasks with attention to detail, within stated deadlines. Ability to work independently as well as a team player within department and with others. Ability to work evenings and/or weekends as needed; willing to travel throughout the college district using own means of reliable transportation. Demonstrated commitment to achieving the vision and mission of South Texas College. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information and respond to inquiries from groups of students, faculty, staff, and the general public. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Checks, Certificates, Licenses, and Registrations Security Sensitive position: All applicants are subject to a criminal background check under South Texas College policy. Must have or qualify for a valid Texas driver's license and proof of liability insurance. Physical Requirements Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Bending the body downward and forward by bending leg and spine. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling. Applying pressure to an object with the fingers and palm. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination in sound. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Occurs to a considerable degree and requires substantial use of upper extremities and back muscles. Ability to make rational decisions through sound logic and deductive processes. Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately, loudly or quickly. Sitting and standing particularly for sustained periods of time. Bending body downward and forward by bending spine at the waist. Occurs to a considerable degree and requires full motion of the lower extremities and back muscles. Close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading. Mobility to accomplish tasks, particularly for long distances or moving from one work site to another. The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job. Minimum Compensation $19.00 Hourly Desired Start Date November 10, 2025 Posting Close Date (No Close Date if Blank) 20 October 2025 11:59pm
    $19 hourly Auto-Apply 60d+ ago
  • 35765 Operations Specialist

    Garland Independent School District 4.3company rating

    Texas jobs

    Auxiliary/Specialist Days: 260 Pay Grade: MT05 ***Please check the Salary Schedule for current rates and stipend eligibility. (Scroll down after clicking this link) Qualifications: Education/Certification: High School diploma or equivalent Good driving record and a valid Texas driver's license Experience: Minimum of two (2) years of experience in similar type work involving set-ups or take-downs in large facilities, or facility maintenance experience, preferred? ***Please see attached for more information. Attachment(s): Job Description - Operations Specialist
    $49k-60k yearly est. 58d ago
  • Commercialization Specialist

    University of Texas at Dallas 4.3company rating

    Richardson, TX jobs

    The UT Dallas Office of Technology Commercialization ( OTC ) is seeking a qualified candidate to fill an operations role for the management of intellectual property including overseeing our IP database system, providing general patent docketing support, and providing general invention compliance support for the OTC . Essential Duties And Responsibilities Develop a thorough understanding of OTC's intellectual property database system sufficient to navigate and perform all operations as required by OTC . Develop a solid understanding of the patent process steps and rules, OTC invention disclosure steps, and invention reporting steps. Manage compliance with the Federal research funding agencies regarding timelines and details of reporting invention and patent-related decisions. Specifically, report inventions and patent decisions to Federal funding agencies via iEdison. Verify employment and assignment obligations of inventors needed. Check and obtain CROE forms and signatures as required. Create, maintain, and organize files, contact information, research sponsor information, and records within the IP database system. Collect, track, and provide metric reports for the OTC . Benchmark OTC metrics relative to other universities as assigned. Review and extract relevant and complex IP information from incoming and outgoing correspondence daily (including from internal and external clients, foreign and domestic attorneys and agents, and inventors) for docket entry into the IP database system, further processing, signatures, activity creation, and other data management. Adapt to and manage specific docketing procedures established for each of our internal and external clients. Manage outside counsel to conform to OTC docketing procedures as Perform intake of new technology disclosures and the creation of associated IP database records. Identify all relevant docketing actions reported in or required by internal and external correspondence. Create activities in the IP docketing database based on reporting emails and letters of upcoming actions received from counsel, internal and external clients, and distribute to staff and clients for instruction. Assist OTC staff in managing invention and patent docket workflow, and organize workflow through activities in the IP database system. Ensure the correct funding information is documented in the technology and patent records in the IP database, and that OTC has accurate copies of funding agreements. Initiate, manage, complete, and reconcile outgoing correspondence and attorney comments to identify, create, update, and mark complete docket activity due dates to keep docket activities up to date, current, accurate, and complete. Manage the curation of documents and email communications into the IP database system. Maintain and organize the IP docket communication mailbox. Review, prioritize, route, and follow-up on IP-related communications, ensuring that all documents are timely reported to the internal and external clients. Notify third parties of receipt of technology disclosures (co-owners, sponsors, etc.) and assemble information as needed for OTC records. Generate appropriate responses to outside counsel requests for information which includes gathering patent-related information such as information disclosure statements, invention declaration signatures, inventor assignments, and UT System signatures as needed. Notify inventors regarding patent-related deadlines and information needs. Coordinate activities of a student worker, as available and needed to perform a subset of data specialist-related tasks while maintaining efficiency and accuracy. Be cross-trained with the Industry Contracts Coordinator role and serve as a backup to the same. The Industry Contracts Coordinator's responsibilities include entering contract data into database systems, reviewing contract language, assisting researchers in the creation of project budgets and statements of work, tracking licensing and industry-sponsored research contract compliance, and a variety of other administrative tasks as assigned. Other duties as assigned.
    $53k-68k yearly est. 60d+ ago
  • Fiscal & Business Specialist

    The University of South Florida 4.5company rating

    Florida jobs

    The department of Administration & Finance provides financial support to the institution, including monitoring and reconciliation of all central source accounts, expenditure oversight, and reconciliation of revenue. This position is the primary contact and first recipient of requests for all purchasing, travel, foundation requests, reconciliations and other ad-hoc finance work. This person is often the 'preparer' in the approval process, with the Manager approving followed by the accountable officer. Responsibilities Purchasing Reviews purchase requests and processes with adherence to USF Policies Services as a liaison between the academic departments, colleges and vendors regarding contracts, quotes, billing statements & payment terms. Verifies available budget and determines the proper purchasing mechanism. Reviews vendor invoices for completeness, accuracy and approvals. Processes changes to purchase orders as needed. Ensures all documents are transmitted to Accounts Payable for payment. Coordinates with USF St. Petersburg Campus Computing regarding technical purchases and UTSB approvals. Processes orders and departmental P-card (credit cards), reconciles transactions to supporting documentation and ensures accuracy of coding in the finance system. Travel Arranges and coordinates travel for college staff, students, employee candidates, consultants, and guests using the Archivum system. Ensures compliance to University policies and procedures. Verifies available budget and determines which transactions are acceptable for p-card use or traveler reimbursement. Responsible for timely processing of the travel authorization requests, cash advances, and travel expenses reports. Miscellaneous Run budget reports on a monthly basis, reconcile departmental accounts and submit with supporting documentation for review and approval by the Fiscal & Business Manager. Manage payments from Foundation Funds and ensure compliance with guidance. Maintains departmental asses logs and manages inventory. Prepares or certifies payroll as needed. Other fiscal tasks as required. Qualifications Minimum This position requires a High School diploma or equivalent with three years of work experience in positions with fiscal support duties. College of other relevant post-secondary coursework may substitute for the experience requirement on a year for year basis. Preferred Bachelor's degree preferred or appropriate other work-based experience. Knowledge of USF Travel and Purchasing processes/procedures along with knowledge of Business Systems., Understanding of budgets and financial processing. Degree Equivalency Clause: Four years of direct experience for a bachelor's degree. • Senate Bill 1310- The Florida Senate (************************************************ is conditional upon meeting all employment eligibility requirements in the U.S. • SB 1310: Substitution of Work Experience for Postsecondary Education Requirements • A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed: • (a) Two years of direct experience for an associate degree; • (b) Four years of direct experience for a bachelor's degree; • (c) Six years of direct experience for a master's degree; • (d) Seven years of direct experience for a professional degree; or • (e) Nine years of direct experience for a doctoral degree • Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment. • Minimum Qualifications that require a high school diploma are exempt from SB 1310.
    $40k-52k yearly est. Auto-Apply 38d ago
  • 35790 Leaves Specialist

    Garland Independent School District 4.3company rating

    Texas jobs

    Secretarial/Clerical - Departments/Specialist Days: 226 Pay Grade: P17 ***Please check the Salary Schedule for current rates and stipend eligibility. (Scroll down after clicking this link) Qualifications: Education / Certification: High school diploma or equivalent Certified Educational Office Professional certification (CEOP) preferred Bilingual preferred Experience: Minimum of three (3) years of clerical experience in a public school setting ***Please see attached for more information. ***This vacancy requires a digital interview before your application can be submitted. Please make sure you complete the digital interview and then submit your applicaiton for review. Attachment(s): Job Description - Leaves Specialist
    $52k-65k yearly est. 59d ago
  • Call Center Lending Relationship Specialist

    Suncoast Schools Federal Credit Union 4.2company rating

    Tampa, FL jobs

    Position Type: Full Time Training Schedule: MON - FRI 8:00 AM - 5:00 PM Regular Schedule Options: * Monday, Tuesday, Wednesday: 10:00 AM - 8:00 PM, Friday: 10:00 AM - 7:00 PM, Saturday: 8:00 AM - 1:00 PM, Thursday: Off * Monday, Wednesday, Thursday: 10:00 AM - 8:00 PM, Friday: 10:00 AM - 7:00 PM, Saturday: 8:00 AM - 1:00 PM, Tuesday: Off * Monday, Wednesday, Thursday: 9:30 AM - 7:30 PM, Friday: 9:30 AM - 6:30 PM, Saturday: 8:00 AM - 1:00 PM, Tuesday: Off * Monday, Tuesday, Wednesday: 9:30 AM - 7:30 PM, Friday: 9:30 AM - 6:30 PM, Saturday: 8:00 AM - 1:00 PM, Thursday: Off * Hybrid option available after 3-6 months of satisfactory performance* This position provides the opportunity to grow into a career in lending. The Call Center Lending Relationship Specialist assists credit union members with their long-term financial goals and planning for their future by providing financial solutions and counseling. This individual engages current and prospective members through telephone support interactions. This role plays a key part in improving the financial lives of Suncoast Credit Union members. Responsibilities * Identify ways to improve members' financial life * Present and explain lending products and services provided by the credit union and its affiliates * Initiate and underwrite consumer loans according to credit union lending policies and procedures * Answer calls in a courteous, professional, and timely manner * Provide a prompt, accurate, and excellent member experience * Interview members to gather information necessary to complete loan applications * Input and process loan requests * Meet minimum monthly goals determined by management * Assess loan applications * Process system approvals and suggest decision recommendations * Serve the community and actively participate in area events representing the credit union Qualifications * High school diploma or equivalent * 1+ years of call center or customer service experience * Bilingual in Spanish preferred * Ability to prioritize tasks, deal effectively with competing and changing priorities to meet deadlines * Accurate, detail-oriented, and organized with task management * Good written, verbal and interpersonal communication skills to professionally interact effectively with members and staff * Must be able to maintain a high level of confidentiality Skills * Customer Service * Sales Benefits * Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts * Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage * Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO * Community Involvement: Paid Volunteer Hours * Growth: Degree Assistance up to $5,000 per year For more information, including additional benefits, please visit our benefits website at ************************************************ Company Overview Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. For more information, please visit our careers site at **************************************** Responsibilities * Identify ways to improve members' financial life * Present and explain lending products and services provided by the credit union and its affiliates * Initiate and underwrite consumer loans according to credit union lending policies and procedures * Answer calls in a courteous, professional, and timely manner * Provide a prompt, accurate, and excellent member experience * Interview members to gather information necessary to complete loan applications * Input and process loan requests * Meet minimum monthly goals determined by management * Assess loan applications * Process system approvals and suggest decision recommendations * Serve the community and actively participate in area events representing the credit union Qualifications * High school diploma or equivalent * 1+ years of call center or customer service experience * Bilingual in Spanish preferred * Ability to prioritize tasks, deal effectively with competing and changing priorities to meet deadlines * Accurate, detail-oriented, and organized with task management * Good written, verbal and interpersonal communication skills to professionally interact effectively with members and staff * Must be able to maintain a high level of confidentiality Skills * Customer Service * Sales Benefits * Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts * Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage * Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO * Community Involvement: Paid Volunteer Hours * Growth: Degree Assistance up to $5,000 per year For more information, including additional benefits, please visit our benefits website at ************************************************ Company Overview Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. For more information, please visit our careers site at ****************************************
    $35k-40k yearly est. Auto-Apply 10d ago
  • Program Specialist II

    Texas A&M International University 4.0company rating

    Austin, TX jobs

    Job Title Program Specialist II Agency Texas A&M University System Offices Department EIR Shared Services Proposed Minimum Salary Commensurate Job Type Staff The System Offices is one of several system members within the Texas A&M University System representing one of the largest systems of higher education in the nation, with a network of 12 universities, a comprehensive health science center, nine state agencies, and the RELLIS Campus. The Texas A&M University System mission is to provide education, conduct research, commercialize technology, offer training, and deliver services for the people of Texas and beyond. The System Offices, within the Texas A&M University System, provides an outstanding benefits package including, but not limited to: competitive health benefits; paid vacation, sick leave, and holidays; a defined benefit retirement plan to include an employer contribution through Teachers Retirement System of Texas (TRS); if applicable, a defined contribution retirement plan to include an employer contribution through an approved ORP venter: additional voluntary tax deferred annuity (TDA) options; tuition assistance; and wellness programs to promote work/life balance. Salary: $3,657.34 - $4,583.33 per month commensurate with experience. Job Description Summary: The Program Specialist II under the supervision of the Digital Accessibility Officer, preforms moderately complex research and technical assistance work to support the digital accessibility program. This position entails auditing, evaluating digital resources, testing, for accessibility barriers and recommending improvements to ensure compliance with standards like WCAG 2.2 and Section 508. You will provide technical assistance, ensure compliance, provide guidance and training for multiple shared services within the office of IT Shared Services. Responsibilities: * Analyze web content for accessibility, recommends changes to make content accessible, and remediations of accessibility issues. * Tests various information communication technology formats, including PDFs, Microsoft Office documents, websites, desktop applications, and mobile applications, to meet accessibility standards. * Ensures implementation of industry best practices for accessibility services for digital content and Digital Information Resources, such as brochures, flyers, webpages, documents, forms, and training materials. * Creates reports that describe accessibility obstacles as well as provide technical guidance and recommendations to overcome obstacles. * Delivers testing results to internal customers and participates in follow-up discussions to develop a roadmap or a plan in effort to improve the accessibility and usability of agency resources. * Provides coaching and mentoring to team members and internal customers to improve accessibility knowledge. * Participates in the development and delivery of instructional materials, aids, and manuals to meet training needs on digital accessibility. * Ensures compliance with all Federal, State, and agency procedures, policies, rules, and laws. * Collaborate with internal and external partners to identify digital accessibility needs and incorporate best-practice policies. * Collaborate and assist with projects and program development work. * Performs related work as assigned. Education and Experience: * Bachelor's degree or equivalent combination of education and experience. * Two years of related experience. Knowledge, Skills and Abilities: * Strong analytical, problem-solving abilities and highly detailed oriented. * Knowledge of local, state, and federal laws relating to accessibility; web, application, and accessibility technologies; basic research methods and tools, and data visualization tools; and visual analysis and color sampling. * Ability to analyze and solve complex and difficult problems of accessibility; to use various accessibility applications; to develop effective data collection tools such as surveys, questionnaires, and interviews; and to communicate effectively. * Skill in the use of a computer and applicable software's. * Occasional travel. * Ability to multi-task and work cooperatively with others. Preferred Qualifications: * Certified Professional in Accessibility Core Competencies (CPACC) * Knowledge and understanding of state and national accessibility laws and standards for digital resources including the Americans with Disabilities Act (ADA) Web Content Accessibility Guidelines (WCAG) requirements, WAI-ARIA and Section 508 standards. * In-depth understanding and familiarity of automated, manual, and functional accessibility testing processes and tools Other Requirements: Only complete applications will be considered for employment at The Texas A&M System Offices. Incomplete job application data could result in your application being rejected without an option to reapply. A cover letter and resume may be required in addition to a completed employment application. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.
    $3.7k-4.6k monthly Auto-Apply 16d ago
  • Program Specialist - High School Pool

    Brownsville Independent School District (Tx 4.1company rating

    Brownsville, TX jobs

    REQUIRED: * Bachelor's Degree; * Valid Texas Teaching Certification; and * Minimum of two (2) years of successful teaching experience. PREFERRED: * Master's Degree; bilingual communication skills; experience and knowledge working with computer data and programs; and experience in disaggregating data. The role of the Program Specialist is to help the high school campus reduce the dropout rate and increase the completion/graduation rate and collaborate with institutions of high learning, local businesses and community entities to provide directed and intense services for at-risk students.
    $51k-59k yearly est. 60d+ ago
  • ERP System Support Specialist

    Lamar State College-Orange 3.8company rating

    West Orange, TX jobs

    LSCO is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including and as it pertains to pregnancy and wages), national origin, disability, age, genetic information, protected veteran status, and/or retaliation. If you have questions, please email the Human Resources department at *********************** or call ************. We value the safety of all members of the Gator Community at our beautiful campus on the Sabine River. LSCO publishes an Annual Security Report that provides information regarding campus Safety & Security, including topics such as crime reporting policies, information regarding programs to prevent dating violence, domestic violence, sexual assault and stalking, the procedures the College will follow when one of these crimes is reported, and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes. If you would like to receive a paper copy of the Annual Security Report, you can stop by the Safety and Security Department, located in the Academic Center, Room 149, during regular business hours. You can request that a copy be mailed to you by calling ************ or emailing *****************. Click here to find the report on our website.
    $42k-52k yearly est. Easy Apply 37d ago
  • Program Specialist I (TAMIU CAMP Grant)

    Texas A&M International University 4.0company rating

    Austin, TX jobs

    Job Title Program Specialist I (TAMIU CAMP Grant) Agency Texas A&M International University Department Outreach and PreCollege Programs (CAMP) Proposed Minimum Salary $17.54 hourly Job Type Staff Job Description The Program Specialist I, under general supervision, performs entry-level specialist duties for a department, college, or division. Essential Duties and Responsibilities * Assists in planning, developing, implementing, coordinating, and monitoring programs and services. * Plans and develops specialized programs such as conferences, seminars, lectures, meetings, and workshops to facilitate program goals. * Coordinates specialized program communications and marketing materials. * Assists in the development of policies and procedures. Assists in the preparation and maintenance of budgets, special reports, and other documents. * Attends meetings and conferences to discuss the progress of assigned programs. This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned. Additional Responsibilities * Assist the Program Director in meeting TAMIU CAMP Goals and Objectives. * Provide support to the TAMIU CAMP Program. * Assist in planning, developing, implementing, coordinating, and monitoring program services for TAMIU CAMP. * Collaborate with various TAMIU Departments for student programming. Minimum Requirements * Education - Bachelor's degree in applicable field. * Experience - No experience required. Preferred Education and Experience * Experience working with students from migrant or seasonal farm worker families. * Experience in management, administrative, advising, or counseling in educational setting. * Bilingual (English/ Spanish) skills. Knowledge and Abilities Knowledge of: * Word processing and spreadsheet applications. Ability to: * Multitask and work cooperatively with others. * Excellent verbal and written communication skills. * Strong interpersonal, organizational, and customer service skills. * Maintains attention to detail and utilizes sound judgment. Preferred Knowledge and Abilities * Knowledge of webpage development and maintenance Licensing / Professional Certification - None. Physical Requirements - None. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervision of Others * This position does not supervise employees. Other Requirements * This position is a grant funded position and subject to end June 30, 2029. * Evening and weekend work may occasionally be required. * Position requires on campus, face-to-face interactions. * Position requires maintaining a regular schedule of attendance on campus and in the workplace. * Occasional travel may be required. Salary: $17.54/hourly INSTRUCTIONS TO APPLICANT: During the application process you have only one opportunity to enter the requested information, upload documents and Submit the application. You will not be able to make changes or add additional documents once you "Submit" the application materials. The software does not allow you to "Save" your application and return to complete the process at a later time. The page "My Experience" has an area provided under Resume/CV to drop or upload files. Be sure to include: * Resume * Cover Letter * 3 -5 professional references and their full contact information * Unofficial transcripts All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.
    $17.5 hourly Auto-Apply 44d ago
  • Call Center Specialist

    Lewisville ISD (Tx 4.0company rating

    Lewisville, TX jobs

    Call Center Specialist JobID: 10051 Transportation Date Available: ASAP Attachment(s): * Transportation - Specialist Call Center.docx
    $26k-31k yearly est. 41d ago
  • Collections Specialist

    Florida A&M University Federal Credit Union 4.2company rating

    Tallahassee, FL jobs

    We are seeking a dedicated and detail-oriented Collections Specialist to join our credit union. This role involves managing delinquent accounts, working directly with members to resolve overdue balances, and ensuring the credit union maintains strong relationships while protecting its financial health. The ideal candidate has excellent communication skills, a problem-solving mindset, and a compassionate approach to helping members fulfill their financial obligations. Key Responsibilities: 1. Account Monitoring and Delinquency Management: - Monitor member accounts to identify past-due loans, mortgages, and other obligations. - Contact members to address overdue accounts through phone calls, emails, and written correspondence. - Document all collection activities, including member interactions and payment arrangements, in the credit union's system. 2. Member Communication and Resolution: - Work collaboratively with members to understand their financial situations and develop repayment plans. - Provide guidance on financial assistance options and strategies for resolving delinquencies. - Ensure interactions are respectful, professional, and compliant with regulations. 3. Payment Processing and Recovery: - Negotiate repayment schedules and settlements in accordance with credit union policies. - Process payments received from members and apply them to the appropriate accounts. - Initiate financial or legal actions such as charge-offs, repossessions, foreclosures, and small claims court proceedings. 4. Reporting and Analysis: - Prepare delinquency and recovery reports for management. - Monitor trends in delinquency rates and recommend strategies to reduce future risks. - Assist in analyzing the effectiveness of collection efforts and improving processes. 5. Compliance and Regulation Adherence: - Ensure all collection activities comply with applicable federal and state regulations, including the Fair Debt Collection Practices Act (FDCPA). - Maintain confidentiality of member information at all times. 6. Collaboration and Team Support: - Work closely with lending and other departments to resolve issues related to delinquent accounts. - Provide insights and recommendations to improve the credit union's credit and collection policies. Qualifications and Skills: - Education: High school diploma or equivalent required; Associate's degree in Business, Finance, or related field preferred. - Experience: - Minimum of 1-2 years of experience in collections, credit, or a related role, preferably within a financial institution or credit union. - Familiarity with loan servicing systems is a plus. - Technical Skills: - Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with financial or collection software. - Knowledge of FDCPA and other relevant debt collection laws. - Soft Skills: - Strong communication and negotiation skills, with the ability to balance firmness and empathy. - Excellent organizational skills and attention to detail. - Problem-solving mindset with the ability to handle difficult conversations professionally. Physical Requirements: Must be able to lift and carry items weighing up to 20 pounds, such as files or office supplies. Work Environment: - This position is primarily office-based, with occasional flexibility to accommodate member needs. - Occasional overtime may be required during peak periods or to meet deadlines. Compensation and Benefits: - Competitive salary based on experience. - Benefits include health insurance, retirement plan options, paid time off, and opportunities for professional development.
    $32k-37k yearly est. 60d+ ago
  • Collections Specialist

    Florida A&M University Federal Credit Union 4.2company rating

    Tallahassee, FL jobs

    Job Description We are seeking a dedicated and detail-oriented Collections Specialist to join our credit union. This role involves managing delinquent accounts, working directly with members to resolve overdue balances, and ensuring the credit union maintains strong relationships while protecting its financial health. The ideal candidate has excellent communication skills, a problem-solving mindset, and a compassionate approach to helping members fulfill their financial obligations. Key Responsibilities: 1. Account Monitoring and Delinquency Management: - Monitor member accounts to identify past-due loans, mortgages, and other obligations. - Contact members to address overdue accounts through phone calls, emails, and written correspondence. - Document all collection activities, including member interactions and payment arrangements, in the credit union's system. 2. Member Communication and Resolution: - Work collaboratively with members to understand their financial situations and develop repayment plans. - Provide guidance on financial assistance options and strategies for resolving delinquencies. - Ensure interactions are respectful, professional, and compliant with regulations. 3. Payment Processing and Recovery: - Negotiate repayment schedules and settlements in accordance with credit union policies. - Process payments received from members and apply them to the appropriate accounts. - Initiate financial or legal actions such as charge-offs, repossessions, foreclosures, and small claims court proceedings. 4. Reporting and Analysis: - Prepare delinquency and recovery reports for management. - Monitor trends in delinquency rates and recommend strategies to reduce future risks. - Assist in analyzing the effectiveness of collection efforts and improving processes. 5. Compliance and Regulation Adherence: - Ensure all collection activities comply with applicable federal and state regulations, including the Fair Debt Collection Practices Act (FDCPA). - Maintain confidentiality of member information at all times. 6. Collaboration and Team Support: - Work closely with lending and other departments to resolve issues related to delinquent accounts. - Provide insights and recommendations to improve the credit union's credit and collection policies. Qualifications and Skills: - Education: High school diploma or equivalent required; Associate's degree in Business, Finance, or related field preferred. - Experience: - Minimum of 1-2 years of experience in collections, credit, or a related role, preferably within a financial institution or credit union. - Familiarity with loan servicing systems is a plus. - Technical Skills: - Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with financial or collection software. - Knowledge of FDCPA and other relevant debt collection laws. - Soft Skills: - Strong communication and negotiation skills, with the ability to balance firmness and empathy. - Excellent organizational skills and attention to detail. - Problem-solving mindset with the ability to handle difficult conversations professionally. Physical Requirements: Must be able to lift and carry items weighing up to 20 pounds, such as files or office supplies. Work Environment: - This position is primarily office-based, with occasional flexibility to accommodate member needs. - Occasional overtime may be required during peak periods or to meet deadlines. Compensation and Benefits: - Competitive salary based on experience. - Benefits include health insurance, retirement plan options, paid time off, and opportunities for professional development.
    $32k-37k yearly est. 20d ago

Learn more about IDEA Public Schools jobs