IDT jobs - 117 jobs

We are seeking a Senior Product Manager - eSIM to drive the strategy, roadmap, and execution of our eSIM product portfolio across digital channels. This role plays a key part in anticipating user needs and driving the design and launch of impactful new features in all our digital distribution platforms (web, app, APIs). The ideal candidate combines digital product leadership with a strong technical understanding of eSIM technology and the ability to create and deliver compelling sales and marketing materials that empower our sales teams across consumer, enterprise, and wholesale channels. Position will report to the head of the IDT Digital Payment business and work closely with engineering, operations, marketing, carrier partners, and enterprise clients.Responsibilities include but are not limited to: Product Strategy & Ownership Define and execute the product vision and roadmap for digital-first eSIM solutions. Identify growth opportunities across consumer, enterprise and wholesale markets. Prioritize features based on customer needs, business impact, and technical feasibility. Digital Experience & Growth Drive end-to-end digital experiences for purchase, activation, and lifecycle management Partner with UX/UI teams to design frictionless journeys that maximize adoption and retention. Own/Track/Report KPIs such as conversion rates, adoption, ARPU, and gross margin Technical & Ecosystem Expertise Translate the eSIM technology stack (SM-DP+, SM-SR, GSMA standards, entitlement servers, carrier provisioning) into product requirements. Collaborate closely with designers, engineers, and QA teams in an agile environment to deliver features and execute on the roadmap. Sales & Marketing Enablement Create, maintain, and own sales and marketing product materials (presentations, one-pagers, FAQs, product playbooks, demos) for use across sales channels. Partner with sales leadership to ensure teams have the right tools and messaging to effectively position and sell eSIM products. Support marketing campaigns and product launches with product-focused content and collateral Cross-Functional Collaboration Align with operations and support teams to enhance provisioning reliability and troubleshooting flows. Work with marketing and growth teams on acquisition campaigns, promotions, and loyalty programs. Support business development teams in onboarding enterprise clients and resellers via APIs/SDKs. Qualifications include but are not limited to Experience 5+ years in product management (telecom, connectivity, or digital services strongly preferred). Proven experience launching and scaling digital-first products (mobile apps, e-commerce, or SaaS). Exposure to working with telecom operators, aggregators, or connectivity platforms. Technical Knowledge Understanding of eSIM/eUICC technology stack. Familiarity with telecom systems (HLR/HSS, entitlement servers, provisioning flows). Comfort working with APIs, SDKs, and integration workflows. Skills Strong communicator able to craft compelling sales enablement materials. Data-driven decision-maker with strong analytical and strategic thinking. Familiarity using tools Google Analytics, Power Bi, Looker, Amplitude. Ability to translate complex technical concepts into user-centric features and commercial value. About us:IDT is a Communications and Money Transfer company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication, money transfer, and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20+ countries, and have over $1.5 billion in revenues. Our flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide. Join us!

Must Have Comfortable working with hardware & software Manual Testing Quality Assurance Quality Engineering Test Automation (WebDriverIO, Selenium, etc.) Nice To Have 1 or more modern programming language (Java/Go/Python/Ruby) APIS Automated Testing Java Spring

The key experience interests are: IT Business Analyst - Requirement gathering (Certifications in CBAP would be a plus) Tracing requirements to test cases Leading meetings in a very organized manner Critical thinking / problem skills Customer relationship experience and vendor relationship experience. IT Analyst Customer relationship building Managing service partners to application support SLAs Reporting to customers status of portfolio Number of apps Incident status Health of environment Roadmap collaboration Critical thinking / problem skills Required Qualifications for Position Bachelor s Degree or equivalent work experience that provides knowledge and exposure to fundamental theories, principles, and concepts 3 - 4 years experience in application, services or application analysis, deployment and support Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager Knowledge of IT infrastructure & software component relationships, trends and best practices, on premise and SaaS solutions Solid skills with computers, operating systems and software (MS Office Suite, MS Project and other IT applications) and ability to learn new technical concepts quickly Excellent analytical abilities, including process analysis and development, problem solving and root cause analysis Strong teaming skills, collaboration, negotiation, communication, organizational, people management and conflict resolution skills Willing to travel to NiSource business unit or Service Provider locations, as needed NiSource business operations knowledge 2+ year s experience working with support vendors and a software support environment Knowledge of ITIL processes and metrics

A leading telecommunications company seeks a Manager of Cyber Defense Engineering to lead a remote team of security engineers protecting enterprise applications and cloud infrastructures. This role requires 7+ years in cybersecurity and strong expertise in WAF, MFA, and cloud security practices. The ideal candidate will develop security controls and strategies while collaborating with various teams to ensure compliance and enhance security frameworks. #J-18808-Ljbffr

Customer Retention & Sales Representative I Develop and maintain existing relationships with customers who are considering cancellation or downgrade of current Mediacom services by identifying needs and offering solutions. Company Benefits: Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including: * Paid on the job training and opportunity to promote! * Company Provided Equipment! * Hybrid schedule! The first 90 days will be on-site in the office as Mediacom provides the training for your new role. After successful completion of training, the schedule will be 3 weeks work from home, 1 week on-site in the office. * Health, vision, and dental insurance! * Paid vacation, holidays and flex paid time off! * 401K with generous company match! * Monthly commission potential! * Shift differential pay increase for evening shifts! * Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided! * Education Enrichment up to $5,000 per year for qualified employees! * Employee Wellness Program! Position Responsibilities: * Turn reasonable requests for disconnection or downgrade into save opportunities or potential sales. * Apply Retention Department's mission statement to sell Mediacom's service when possible. * Actively listen to customer needs and offer the appropriate Retention promotion to prevent customer from disconnecting or downgrading. * Use the Mediacom resources to sell against the competition and explain our competitive edge. * Educate customers on Mediacom Mobile service and gain sales on inbound calls. * Build customer loyalty by providing legendary customer service. * Complete disconnect, transfer and seasonal downgrade orders and update customer accounts in customer record database. * Educate customers in the use of installed products, service offerings, billing, charges, and product features. * Resolve customer complaints and situations calmly and courteously. * Troubleshoot and resolve service, pricing and technical problems for customers by asking questions. * Meet retention goals set by Company/department. * May assist in the training of new Representatives through on-the-job training program. * Other duties as assigned. Position Requirements: * High School Diploma or GED required. * 2+ years customer service experience required, sales experience preferred. * Customer-oriented mentality. * Ability to successfully navigate multiple computer programs simultaneously. * Proficiency in typing and electronic communication. * Effective listening skills with high level of empathy. * Effective verbal communication skills, including grammar and tone. * Strong ability to ask relevant questions to identify customer needs/concerns. * Ability to remain calm and confident while managing confrontation and rejection. * Self-motivator - upbeat and with a high energy level. * Strong work ethic; team-oriented attitude. Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Our Awards: Mediacom is proud to have received the following recognitions: 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award. Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. Disclaimer: The salary range for this position is $15.00 - $16.50 an hour. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses. #LI-Hybrid

At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help us serve customers and transform lives through innovative solutions and impactful connections.Overall Purpose: Support strategic communications and stakeholder engagement to advance the organization's public policy objectives.Key Roles and Responsibilities: Typical duties include, but are not limited to: Policy Analysis & Legislative Advocacy: Analyze legislation and regulatory issues; advocate for the company's regulatory agenda in public hearings and meetings with state legislators and staff. Stakeholder & Community Engagement: Build and maintain relationships with key stakeholders, including government officials, community groups, and third-party coalitions. Represent the company on local boards and commissions, serving as the face of AT&T in the communities we serve. Event Coordination & Community Relations: Organize and manage community events to foster relationships between the company, community members, and elected officials. Promote company initiatives and address constituent concerns. Additional Responsibilities: Support Political Action Committee (PAC) activities, internal collaboration, strategy development, lobbying initiatives, negotiations, and/or grant management, as assigned. Job Contribution: Recognized as an experienced professional and subject matter expert, you will creatively resolve complex issues with broad and in-depth knowledge. Lead significant projects with strategic autonomy, influence executive decisions, mentor less experienced staff, and collaborate frequently with senior leadership. Supervisory Responsibilities: None Education & Experience: Bachelor's degree (BS/BA) preferred 5+ years of related experience Certification required in some areas Our Lead External Affairs earns between $116,700 - $175,100 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone If you're ready to make an impact on our business and your career, bring your bold ideas to a world of possibility. Apply today! Ready to join our team? Apply today! Weekly Hours: 40 Time Type: Regular Location: Columbus, Ohio Salary Range: $116,700.00 - $175,100.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

This is your chance to make your mark. Introducing our customers to the world's most robust network all while delivering best-in-class service. You're the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology. And you'll get the satisfaction of helping others and connecting our customers to what matters most to them every day. #connectourcustomers Our Installation Technicians earn between $21.25 and $29.78 hourly. With our amazing wage opportunities, our average starting earnings begin at $44,200 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired. Sick leave Paid Parental Leave Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness, accident hospital indemnity/group legal Employee Assistance Programs (EAP) Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone What's a typical day like? You'll work independently at our customer's homes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi-Fi, and voice services. You'll have the opportunity to meet new people every day while solving problems and being rewarded for doing great work. Whether you're putting in a new line, climbing a ladder or simply plugging in and activating a wifi network, one thing is true, no two days will be the same. Want to be considered? You'll need to: Work a flexible schedule, including evenings and weekends. Possess a valid state driver's license. Lift and move up-to 60 lbs - some of our ladders weigh 50-60 lbs Weigh less than 325 lbs., required for ladder safety. At times work in small spaces or aloft (up to 28 ft.) Be available for overtime, emergency callouts and holiday work. Identify wire and cable colors. Qualify on pre-employment assessments. Have a High School Diploma or GED Interested? We provide extensive training and the resources you need in a collaborative and dynamic team environment, built for your success. You'll have the opportunity to continue to learn and grow with ongoing paid training, leading you to exciting career paths. If you are considering jobs like Maintenance Technician, Cable Installation Technician, Fiber Technician, Facility Technician or Telecommunications Technician, this career move would be a great fit! Ready to take your career on the road to success? Apply today! Weekly Hours: 40 Time Type: Regular Location: Akron, Ohio It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Broadband Specialist I Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! Position Overview: As a Broadband Specialist I (Field Technician), you will be primarily focused on new installations of our cable television and broadband services. You'll drive a company van, go into customer homes, and represent Mediacom every day to our customers. You'll also learn and perform a variety of duties including installation, changes of service, additional outlet installation, disconnection of service, payment collection, and any special requests customers may have regarding installation. Company Benefits: Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including: * Company provided vehicle and gas card! * Paid on the job training and opportunity to promote quickly! * Company provided tools, tablet, and phone! * Health, vision, and dental insurance! * Paid vacation, holidays and flex paid time off! * 401K with generous company match! * Pay increases through self-guided training! * Performance bonus potential! * Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided! * Education Enrichment up to $5,000 per year for qualified employees! * Company provided uniforms and boots! * Employee Wellness Program! Position Responsibilities: * Make customer drop installations (exterior and interior) complete from tap to antenna terminals on customer equipment in both single and multiple unit dwellings, including pre-wired units. * Perform new connects, reconnects, requested and non-pay disconnects; add outlets; install and/or remove converters; perform upgrades and downgrades of service. * Analyze picture quality and judges' acceptability of picture delivered following installation of cable service. * Work with connectors, fasteners and wire and use hand tools. * Use customary CATV hand and power tools in performance of job duties. * Complete appropriate paperwork functions as prescribed by system management. * Read signal levels through use of field strength meter; add and subtract levels in installation problems; install connectors on different types of drop cable; maintain proper clearances; install tap-off devices. * Climb poles with proper equipment (safety belt, safety strap and climbers), ladders or other structures as needed. * Lift and carry loads up to 100 lbs. (including line ladder); Work within limited confines, such as crawl spaces. * Properly use, store and maintain a VOM or DMM to check for "open" or "short" online as well as AC and DC voltages. * Read general drop system layouts from blueprints. * Inform customers of FCC Rules and Company policies as they pertain to customers. * Drive company vehicles in performance of job duties; use bucket truck. Perform proper vehicle upkeep and maintenance. * Generate additional company revenue through effective sales techniques and by offering information about product options, sales campaigns, and promotions. * Perform other duties such as clean-up and salvage of wrecked out materials; provide general assistance to other employees as directed. * Perform installations and changes of service, while adhering to: applicable codes, requirements, guidelines, company procedures and safe work practices in order to provide an outstanding customer experience. Position Requirements: * No experience required. * High school diploma or GED required. * Valid driver's license required: satisfactory driving record required. * General level of mechanical and consumer devices knowledge * Ability to interact and communicate with customers and co-workers. * Ability to work in high or tight spaces. * Ability to work in all weather conditions and at various heights. * Ability to work flexible work hours, including evenings, weekends, holidays, and overtime as required. Physical Requirements: * Physical effort represented by frequent handling of heavy objects (approx. 50-100 lbs.) and materials, or heavy hand tools. Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Our Awards: Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award. Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. Disclaimer: The salary range for this position is $14.25 - $15.25 an hour. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses. #LI-Onsite

Business Account Executive Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! Position Overview: Responsible for obtaining new and managing existing Video, HSD, and Phone Business accounts as well as Commercial MDU (multiple dwelling units). Company Benefits: Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find many advantages to joining the Mediacom team such as: * $50,000 first year guarantee with ability to earn more after bonuses and commissions! * Health, vision, and dental insurance! * Education Enrichment up to $5,000 per year for qualified employees! * 401(k) with generous company match! * Paid vacation, holidays and flex paid time off! * Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided! * Training and professional development! * Employee Wellness Program! Position Responsibilities: * Meet/exceed monthly quota in Business Data, Phone and Video sales as defined in Performance Standards document. * Create and deliver face-to-face presentations that demonstrate knowledge of the Mediacom Business suite of products and services. * Enter and maintain all leads and accounts in Customer Relationship Management (CRM)/Sales Management software. * Develop sales territory through various prospecting activities, including cold calling, canvassing and customer referrals. * Prepare and initiate proposals to new Business prospects. * Utilize CRM/Sales Management software on a daily basis for the documenting and management of leads through account deployment. * Maintains ongoing relationships with business customers, prospects, and business community organizations such as Chamber of Commerce. * Requires regular attendance to report to work per assigned work schedule. * Performs other duties as assigned. Position Requirements: * High School Diploma or GED required. * Good written and oral communications skills. * Two years outside sales experience preferably business-to-business. * Must be proficient in Microsoft Office Suite. * Ability to work in a fast-paced environment. * Ability to work flexible hours, including evenings, weekends, holidays and overtime as required. * Valid driver's license and satisfactory driving record required. Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Our Awards: Mediacom is proud to have received the following recognitions: 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award. Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. Disclaimer: The salary range for this position is $35,000 - $71,000 per year. At Mediacom, sales roles salaries are expressed as total target compensation (TTC = base + commission). Base pay is one part of our total compensation package. This provides the opportunity to progress as you grow and develop within a role. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses. #LI-Onsite

The Service Delivery Coordinator (SDC) serves as the primary point of contact for managing diverse tasks and workloads associated with CBTS's service delivery. This role supports client accounts and the broader service delivery team by fulfilling administrative requests, researching customer issues, and ensuring documentation accuracy. The SDC will interact directly with clients and play a key role in enhancing customer satisfaction. This position offers a clear career path toward a Service Delivery Manager (SDM) role, providing mentorship opportunities and exposure to service delivery management functions for small clients. Essential FunctionsClient Support (70%) Act as the point of contact for smaller clients in the US or Canada. Respond promptly to client inquiries and track satisfaction issues. Attend meetings, capture notes, and follow up on action items. Address customer billing inquiries and provide supporting documentation for overage items. Process miscellaneous client requests and inquiries. Provide reporting support by leveraging existing reports and creating ad hoc reports as needed. Ensure timely resolution of tickets in the SDC/SDM and shared resource pool queues. Manage daily process activities, offer guidance, and recommend workflow improvements. Coordinate additional service requests with leaders, Account Executives, and CBTS personnel. Engage in escalation and notification procedures during outages, liaising with CBTS teams to restore services. Service Delivery Team Support (30%) Participate in data integrity initiatives. Join or lead self-guided teams to complete tasks and projects. Provide PTO coverage support for team members. Create and maintain Service Delivery materials (Toolkit). Assist in driving internal operational initiatives to enhance customer experience. Education & Experience Bachelor's degree (required). 0-4 years of professional experience. Exposure to or experience in Project Management, IT, Service Management, business, or analytics. Preferred Knowledge & Skills Project Management training (preferred). Service Management training (ITIL) (preferred). Experience in the Information Services industry (preferred). Strong organizational skills and ability to multitask effectively. Proven success in leading teams on various assignments. Ability to thrive under pressure in a fast-paced environment. Proficiency in Microsoft Office (document creation, process development, Excel analytics). Excellent written and verbal communication skills across all organizational levels. Self-motivated and adaptable to changing priorities. High potential individual with a diverse skill set. Comfortable interacting with both technical and business professionals. Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.

Join Vonage and help us innovate cloud communications for businesses worldwide!Why this role matters: The Strategic Initiatives Senior Manager leads critical initiatives that influence business strategy and enhance organizational visibility. This role elevates brand strategy and drives meaningful outcomes by blending strategic insight, executive communication, and digital engagement. Your key responsibilities: Quarterback high-priority, high-impact marketing initiatives to ensure quality and timely execution and business impact. Develop high-impact, executive-level content, for internal stakeholders and external audiences - including presentations, speeches, and more. Manage and grow executive social media presence through strategic planning, compelling content, and engagement. Sourcing and/or identifying key quantitative and qualitative data and provide a synthesized analysis As a Subject Matter Expert, partner with the marketing leadership team and cross-functionally to assess complex challenges and provide clear outputs that balance strategic objectives, marketing criteria, and operational considerations. What you'll bring: Required: 10+ years of experience in strategy consulting, marketing strategy, ideally in the technology sector. Proven exceptional storytelling, writing, and presentation skills. Operates with a high degree of ownership, agility, and attention to detail. Sharp analytical mind with a bias for clarity, structure, and action. Understanding of marketing content vs informational content for business and investors. Experience we consider a plus: Experience with Salesforce Advanced Powerpoint and Excel skills Where you will work: We are open to considering fully remote candidates located within the United States. Sponsorship is not available. Legal authorization to work in the USA is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening. #LI-HB How you'll benefit: Company Bonus or Commission Structure (depending on the role) Medical, Dental, and Vision Coverage Options 401(k) Savings Plan Company-Paid Basic Life and AD&D Insurance Short-Term Disability (STD) Long-Term Disability (LTD) Maternity/Parental Leave Flexible Spending Accounts (FSA) Health Savings Account (HSA) Employee Support Program (EAP) Voluntary Supplemental Insurance Lifestyle Benefits Volunteer Time Off (VTO) Tuition Reimbursement - available for select positions; full details will be shared during the interview process Disclaimer: The posted range represents the good faith salary for this role at the time of posting. Final compensation is determined by factors including (but not limited to) geographic location, relevant experience, specific skill sets, and internal equity. US Pay Transparency$147,560-$193,672.50 USD There's no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you. To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice. Who we are: Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today. Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

Join Vonage and help us innovate cloud communications for businesses worldwide! Why this role matters: The Integrated Campaign Specialist role will play a critical role in planning, executing, and reporting on cross-functional marketing initiatives. We are looking for someone committed to diligently organizing integrated go-to-market activities across business units to bridge the gap with Corporate Marketing.This includes organizing integrated marketing campaign activities, managing assigned campaign activities, prioritizing tasks, driving decisions, and communicating clearly to a diverse group of colleagues with interdependent timelines. This is a high visibility position with the opportunity to deliver immediate impact. It also is an opportunity to build strong cross-functional relationships with peers throughout Vonage. Your key responsibilities: Drive coordination between multiple Marketing teams and cross functional departments Program Management of integrated campaigns and activities. Own campaign work items and drive completions of activities across teams Engage stakeholders across teams to resolve hurdles and blockers Lead status meetings, record action items, document owners, and drive follow up. Communicate critical stakeholder info sending weekly Integrated Marketing campaign status updates to key teams and stakeholders Keep integrated marketing campaigns and project effort on timelines and within budget. Use data to optimize marketing programs, identify trends, and report on ROI to leadership. Build comprehensive integrated marketing plans in collab with Product Marketing Managers Coordinate with Business Unit Marketing teams to define GTM Strategies, Target Markets Target Buyers, Segments, Channels, Customer Journeys, and messaging for integrated marketing efforts Maintain a holistic integrated marketing calendar for real-time use across departments Document integrated marketing campaign activities & key Marketing Ops requests Work with Product Marketing teams to identify product market fit, competitive advantages, and market trends to identify priority marketing opportunities Establish success metrics and reporting to measure results of integrated marketing campaigns Ensure messaging is consistent and aligned with commercial objectives across the organization. What you'll bring: A growth mindset with a willingness to learn new skills and a proactive attitude Task management: identify, define, and coordinate tasks across multiple initiatives Scope management: ensure all required work is identified to complete work successfully Time management: manage the timely completion of initiatives and tasks to timelines Communication management: take notes, ensure timely and appropriate communication of critical initiative information to the appropriate stakeholders Stakeholder management: identify teams impacted, analyze stakeholder expectations, and develop strategies to engage stakeholders on decisions and execution effectively Practical experience building integrated Go-to-Market strategies and execution plans Required: Integrated Marketing Background Demonstrated experience developing, executing, and managing cohesive marketing strategies. Skilled at presenting a consistent brand message across multiple channels. Campaign management overseeing the end-to-end execution of integrated marketing campaigns, managing budgets, timelines, and resources to ensure successful delivery. Brand consistency: Act as a brand steward, ensuring that all marketing assets, messaging, and communications adhere to brand guidelines and convey a unified value proposition to the customer. Performance analysis background with ability to track, measure, and analyze campaign performance and key performance indicators (KPIs). Content development experience working with creative teams to create compelling, high-quality content and marketing materials, such as blog posts, landing pages, and sales enablement resources. Program Leadership Skills Minimum 3 years of Integration Marketing Program Management experience Minimum 3 years of Marketing campaign & strategy experience Attention to detail, ability to manage multiple projects, documents, and trackers Demonstrable cross-functional collaboration skills to serve as a liaison between marketing and other departments including sales, product, creative, and analytics. Clear examples of proficiency in work prioritization & time management Experience with project management software & process documentation software Soft skills Strategy and Planning Situational analysis & Communication - Written & Verbal Negotiation & conflict resolution Communication - Written & Verbal Task Management & Prioritization Presentation creation and Presenting of campaign plans and strategies What we consider a plus: Team Integration Management: organizational change activities across teams Resource Management: organize, manage, and lead the teams to success Risk management: planning, identification, analysis, response planning, and controlling risk on a campaign. Where you will work: We are open to considering fully remote candidates located within the United States. Sponsorship is not available. Legal authorization to work in the USA is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening. #LI-HB There's no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you. To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice. Who we are: Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today. Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

The Network Operations Manager will lead and manage the day-to-day operations of our network service delivery team, ensuring the highest level of performance, reliability and customer satisfaction. This role is responsible for people management, process oversight, tooling & automation, monitoring and escalation paths, continuous improvement and vendor/partner coordination. The manager will serve as a key link between technical operations, service delivery, engineering, and clients. Key Responsibilities Lead, mentor and develop a team of network operations engineers/technicians, ensuring strong performance, high morale and professional growth. Oversee all aspects of network operations: monitoring, incident response, change management, problem management, capacity planning, escalation management, and post-incident review. Ensure service level targets (availability, performance, mean time to repair, etc) are met or exceeded for our clients' network environments. Define, maintain and continuously improve operational processes and workflows for network operations (including run books, standard operating procedures, service-handoffs, escalation matrices). Work with vendors, service providers and partners to ensure network infrastructure and services (e.g., SD-WAN, NaaS, SASE, hybrid connectivity) are delivered, maintained and optimized. Monitor network performance, capacity and health across on-prem, hybrid and cloud networking environments; drive proactive remediation, optimization and preventative maintenance. Collaborate with engineering, architecture, service delivery and account teams to ensure operational readiness of new network services and transitions. Provide regular and ad-hoc reports on network health, team performance, trends, incidents and improvement opportunities to senior leadership. Drive automation and tooling initiatives to improve efficiency and reduce manual effort (e.g., scripted responses, analytics, dashboards, self-healing capabilities). Promote a culture of continuous improvement, operational excellence and customer-centric service delivery; champion best practices and quality metrics. Manage the budget, resources and performance of the network operations team; ensure compliance with corporate and industry (e.g., security, regulatory) standards. Act as escalation point for major network incidents and coordinate cross-functional response to ensure timely resolution and communication to stakeholders. This Position emphasizes in Management duties, it is not expected to be technical hands-on, but fully focus in managing people, tasks, 24/7 escalations, ensuring right resources are engaged depending on the project and or incident, ensuring that goals and metrics are achieved, ensure tickets SLAs are being met, develop reports for leadership, dashboards, etc. Qualifications Required: Bachelor's degree in Computer Science, Information Technology, Network Engineering or related field (or equivalent experience). 8+ years of experience in network operations, network engineering or service delivery, with at least 3+ years in a supervisory or management role. Strong technical foundation in network technologies: routing, switching, firewalls, VPNs, SD-WAN, SASE, network monitoring/management tools, cloud/hybrid connectivity. Demonstrated experience leading operations teams in a 24×7 service environment with SLA accountability. Excellent leadership, communication and stakeholder-management skills-capable of interfacing with technical staff, vendors and senior business leadership. Proven ability to establish and drive operational processes, metrics, dashboards and escalation protocols. Solid experience with incident, problem and change management frameworks and tools. Strong analytical and problem-solving skills, with a focus on proactive monitoring, capacity planning and performance optimization. Familiarity with automation, scripting or orchestration (e.g., Python, PowerShell, Ansible) and network telemetry/analytics tools is a plus. Knowledge of security and compliance considerations (e.g., Zero Trust, SASE) in network operations context. Preferred: Master's degree in related field or relevant certifications (e.g., CCNP/CCIE, CompTIA Network+, ITIL, SRE/DevOps certifications). Experience working for a services organization or managed-services provider supporting multiple customers. Experience with hybrid cloud networking and large-scale enterprise connectivity (on-prem, cloud, edge). Experience with vendor/partner ecosystems and contract/service management. Prior experience in driving automation and process improvement initiatives that significantly improved operational performance. Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.

Inside Sales Representative - Full Job Description Job Title: Inside Sales Representative Reports To: Inside Sales Manager Job Type: Full-time, Exempt We're seeking a results-oriented Inside Sales Representative to join our team. In this position, you'll drive revenue by engaging with prospective and existing customers to identify their technology needs and deliver tailored solutions from our portfolio of hardware, software, cloud services, and professional services. This role is ideal for a motivated entry-level sales professional who enjoys transactional approach and thrives in a dynamic, technology-focused environment. Key Responsibilities · Manage the complete sales cycle from prospecting through close, with a focus on both acquiring new accounts and growing revenue within your existing customer base. · Make outbound calls to targeted prospects, responding to inbound inquiries, conducting thorough needs assessments, and recommending appropriate solutions. · Prepare quotes and proposals, negotiate pricing and terms in coordination with vendors and distribution partners, and work to overcome objections throughout the buying process. · Collaborate with vendor field representatives and internal solutions engineering resources to develop and present solutions to customers. · Coordinate with purchasing and operations teams to ensure smooth order processing and delivery. · Maintain accurate and up-to-date records in our CRM, including documenting all customer interactions, tracking opportunities through the pipeline, and providing reliable sales forecasts. · Meet or exceed monthly and quarterly sales targets, contribute to team goals, and participate in ongoing product and sales training. Qualifications and Experience · Two to four years of experience in inside sales, account management, customer service, or business development within the IT channel, including value-added resellers, managed service providers, or technology distribution. · Demonstrated history of meeting or exceeding quota in a metrics-driven environment is required. · Familiarity with mid-market and enterprise technology products and vendors such as Cisco, Palo Alto, Dell, HPE, Microsoft or AWS is strongly preferred. · Proficiency with CRM systems such as Salesforce or HubSpot and comfortable using quoting tools and distributor portals. · Understanding of IT procurement processes, licensing models, and common business technology challenges is valuable. · A high school diploma is required, and a bachelor's degree in business, marketing, information technology, or a related field is preferred. Competencies & Attributes · Strong verbal and written communication skills, including the ability to build rapport quickly and present solutions clearly to both technical and non-technical stakeholders. · Skilled listening who asks thoughtful questions to uncover customer needs and priorities. · Consultative selling approach is essential-you'll need to position yourself as a problem-solver rather than simply a transactional salesperson. · Strong organizational skills and attention to detail will help you manage a high volume of accounts and opportunities without letting anything slip through the cracks. · Self-motivated and comfortable working independently while also contributing positively to a team environment. · Resilience and persistence are important, as is a coachable attitude and willingness to continuously improve and aspire to next sales career levels. · Intellectual curiosity about technology and a genuine interest in staying current on industry trends will serve you well in conversations with customers and partners. #LI-Hybrid #LI-SR1 Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.

The Vice President of Solution Sales is a strategic and technical sales leader responsible for driving CBTS's U.S. presales function in support of revenue growth across Managed Services, Professional Services, and Product Resale. This role ensures the presales organization delivers differentiated, outcome-driven solutions while enabling the sales organization with strong technical leadership, solution strategy, and customer engagement. This leader will shape presales strategy, build high-performing teams, and partner closely with Sales, Product, and Delivery to win new clients and expand existing accounts. Key Responsibilities: Presales Strategy & Leadership Develop and execute a comprehensive U.S. presales strategy aligned to CBTS growth objectives. Provide visionary leadership to the presales organization, fostering a culture of collaboration, innovation, accountability, and continuous improvement. Build, mentor, and lead a high-performing team of presales and solution sales professionals. Solution Development & Enablement Assess market opportunities and threats to develop solution strategies that drive measurable business outcomes. Partner with Product teams as the Voice of the Customer, contributing to solution design and new product introductions. Oversee the development of solution demonstrations, proof-of-concepts, and technical presentations. Ensure solutions meet customer requirements and are supported by clear SLAs and delivery models. Sales & Customer Engagement Collaborate closely with Sales and Marketing to align solutions to customer needs and market trends. Engage directly with key clients and prospects to build trusted relationships and deeply understand business and technical requirements. Support complex sales cycles by providing executive-level technical leadership and solution positioning. Cross-Functional Collaboration Partner with Engineering, Architecture, Cloud/Platform, Data, Finance, and Delivery teams to ensure solutions are scalable, cost-effective, and deliverable. Drive consistency and quality across proposals, solution design, and presales execution. Key Performance Indicators (KPIs) Improvement in opportunity win rates Quality and timeliness of proposal delivery Customer and stakeholder satisfaction scores Effectiveness of solution propositions aligned to client needs and SLAs Team enablement, training effectiveness, and efficient resource allocation Skills & Competencies: Technical & Professional Skills Presales leadership and solution architecture Complex solution design across cloud, data, managed services, and professional services Executive-level customer engagement and presentation Sales enablement and deal strategy Leadership & Behavioral Competencies External focus and customer orientation Ownership and accountability Strong communication and executive presence Problem solving and proactive decision-making Collaboration across cross-functional teams Commitment to quality, coaching, and talent development Qualifications & Experience Education: Bachelor's degree in Business, Technology, or related field (MBA preferred) Experience: 20+ years of experience 5+ years in pre-sales, technical sales, or solution consulting 10+ years in senior leadership roles within enterprise or technology services organizations Proven experience leading large presales teams and supporting complex enterprise sales cycles #LI-Hybrid #LI MJ1 Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.

Customer Sales & Service Representative I Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! Position Overview: Answer customer calls and provide a positive customer experience in a prompt and professional manner. Calls include selling Mediacom services, resolving billing concerns, troubleshooting service issues and scheduling service and installation appointments. The first 90 days will be on-site in the office as Mediacom provides the training for your new role. After successful completion of training, the schedule will be 3 weeks work from home, 1 week work on-site in the office. Position Schedule- Fully Hybrid at 6 months: * Month 1-3: Training (onsite) * Month 4-5: Live calls, ongoing training as needed (onsite) * Month 6: Full hybrid schedule rotation (25% onsite, 75% work from home) Company Benefits: Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including: * $1000 Sign-On Bonus! * Paid on the job training and opportunity to promote! * Company Provided Equipment! * Hybrid schedule! The first 90 days will be on-site in the office as Mediacom provides the training for your new role. After successful completion of training, the schedule will be 3 weeks work from home, 1 week on-site in the office. * Health, vision, and dental insurance! * Paid vacation, holidays and flex paid time off! * 401K with generous company match! * Pay increases through self-guided training! * Monthly commission potential! * Shift differential pay increase for evening shifts! * Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided! * Education Enrichment up to $5,000 per year for qualified employees! * Employee Wellness Program! Position Responsibilities: * Interact with customers by telephone, as well as e-mail, mail, and fax. * Answer customer inquiries and solve problems regarding billing, services, and products. * Assess customer needs and interests to present Mediacom products and services. * Utilize appropriate sales and retention guidelines to properly process customer requests to add or disconnect services. * Exceed or maintain minimum sales, quality, and productivity standards. * Demonstrate courtesy and patience in customer relations * Troubleshoot basic service issues and schedule on site service calls when necessary. * Receive and process customer payments. Position Requirements: * High School Diploma or GED required; 2 Year degree preferred. * 1-2 years prior work experience in customer facing role required. * Technical support experience preferred; not required. * Basic knowledge of Microsoft Windows and experience using email programs. * Previous experience in an inbound call center environment preferred. * Must have ability to work successfully while multi-tasking (to include speaking, typing, and moving in and out of multiple platforms.) * Strong customer service skills including listening skills, processing detailed information, communicating detailed and complex information, and ability to establish rapport with customers. * Strong written and verbal communication skills with the ability to work in a fast-paced environment. * Detail oriented, strong organizational and follow-through skills are required * Ability to type 30+ WPM. * Dual-monitor environment experience highly preferred; proven ability to toggle back and forth between multiple platforms and databases quickly and efficiently. * Ability to work evenings, weekends, and holidays. * Ability to work overtime when needed. * Ability to sit for extended periods of time. Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Our Awards: Mediacom is proud to have received the following recognitions: 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award. Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. Disclaimer: The salary range for this position is $15.00 - $16.50 an hour. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses. #LI-Hybrid

This position requires office presence of a minimum of 5 days per week and is only located at customer's site. No relocation is offered. AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. AT&T has an opening to fill a Network Support Technician (NST) position to support an Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO) program. Specifically, the position will support Information Technology Field Operations (ITFO) in Brunswick, GA. The NST provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested. The NST reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required. Job Duties/Responsibilities: This role will include, but will not be limited to the following responsibilities: Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots Assist in testing, applying, and maintaining server configurations and related security patches Assist in maintaining and checking the health of systems and backups to include restore testing Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets Update tickets following documentation templates and/or guidelines to ensure quality requirements are met Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner Provide inventory support and input to the provided inventory system for the customer Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events Conduct or provide new equipment deployments and/or requested deployment support Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets Analyzes functional business requirements and design specifications for functional activities Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware Required Clearance: Public Trust (#clearable) (#publictrust) Required Qualifications: Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process Associate Degree or equivalent experience 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues General knowledge network products and systems Experience in a rapid paced, time sensitive, high-quality environment Must have excellent team skills and collaboration skills Attention to detail and follow-through Ability to work with minimal supervision Must pass Motor Vehicle Records check as this position is classified as a “Regular Driver” and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year). Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements Desired Qualifications: Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks. Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks. Ability to apply comprehensive knowledge across key tasks and high impact assignments Experience evaluating system performance results and recommending improvements or optimizations Experience performing IT hardware repairs and installing replacement parts Experience planning and leading technology assignments and projects Prior hands-on experience with the setup, configuration and administration of servers and backups Experience functioning as a technical expert across multiple project assignments ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications Physical and/or Mental Qualifications, if applicable*: Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists. This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs *Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job Our Network Support Technician's earn between $61,600 - $68,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Brunswick, Georgia It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

National Retail Solutions (NRS) is hiring! We are looking for a self-motivated, experienced Channel Sales Manager to develop and build a team of Distributors to sell the World's Greatest Point of Sale System, NRS Pay (Credit Card Sales), NRS Funding (Merchant Loans), and NRS Petro (Gas Pump Management). Currently, we have over 15,000 units Nationwide and growing rapidly in all areas of the US. We continue to expand into new segments and are constantly adding new features. A Channel Sales Manager can sign up anyone across the US to sell our Services. You will be responsible for identifying new Distributors, onboarding them to sell, and keeping in constant contact with them so they keep selling. NRS Channel Managers are that they have a proven track record of successful selling. You need to be high-energy, organized, and have a can-do attitude. Prior experience selling POS Systems, Credit Card Processing, Consumer Packaged Goods, or Retail Service Industries is preferred. Travel is limited to Trade Shows and occasional in-person meetings. Compensation: Base Salary plus commissions.Responsibilities: Grow and Manage your Distributor Network Motivate your Distributors to sell Train Distributors on our products Stay in constant contact with your network of Distributors Understand your Distributor's needs and provide solutions. Skills Required: Ability to Sell Features and Benefits Active Listener Self-Motivated Prospecting Strong Communication Adaptable Organized Ability to Negotiate Ability to Plan Conflict Resolution Relationship Builder Client Engagement Critical Thinking/ Problem Solver Sales Presentations At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT's mission of enabling our customers to keep in touch and share resources with their friends and family around the world. IDT is listed on the NYSE, employs over 1000 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.

CBTS Enterprise IT Solutions Teams are looking for a Network & Systems Administrator to support a customer site in West Jefferson, NC. This candidate is expected to be a self-starter with at least 3-4 years of experience in IT. In this role, the IT Administrator will be working on-site at shop floor installing hardware, documenting inventory, post migration testing and additional IT responsibilities. The IT Admin will be working closely with the Digital Technology Lead on-site to assist with deployment tasks to support the Operational Technology Network. The ideal candidate is responsible for maintaining the design and integrity of both customer-facing and internal systems as well as providing technical assistance to team members with system and network requests. Responsibilities: Responsible for designing, organizing, modifying, and supporting a company's computer systems. Builds and installs LANs, WANs, Internet and intranet systems, and network segments. Primary responsibilities • Support LANs, WANs, network segments, Internet, and intranet systems. • Network cable (copper & Fiber) installation, testing, removal • Ensure design of system allows all components to work properly together. • Troubleshoot problems reported by users. • Assists with Network Obsolescence/Refresh cycles. • Maintain network and system security. • Support Network hardware security patching / firmware upgrades. • Monitor networks to ensure security and availability to specific users. • Evaluate and modify system's performance. • Maintain integrity of the network, server deployment, and security. • Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations. • Perform network address assignment. • Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers. • Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches. Qualifications · Bachelor's degree or equivalent experience · Ability to multi-task, organize, and prioritize work · Exceptional customer service skills Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.