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iHeartMedia jobs in Phoenix, AZ

- 32 jobs
  • Promotions Events Support

    Iheartmedia 4.6company rating

    Iheartmedia job in Phoenix, AZ

    iHeartMedia Markets Current employees and contingent workers click here to apply and search by the Job Posting Title. The audio revolution is here - and iHeart is leading it! iHeartMedia, the number one audio company in America, reaches 90% of Americans every month -- a monthly audience that's twice the size of any other audio company - almost three times the size of the largest TV network - and almost 4 times the size of the largest ad-supported music streaming service. In fact, we have: More #1 rated markets than the next two largest radio companies combined; We're the largest podcast publisher, with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix; iHeart is the home of many of the country's most popular and trusted on-air personalities and podcast influencers, who build important connections with hundreds of communities across America; We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour; iHeartRadio is the #1 streaming radio digital service in America; Our social media footprint is 7 times larger than the next largest audio service; and We have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale. As a result, we're able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option. Because we reach almost every community in America, we're committed to providing a range of programming that reflects the diversity of the many communities we serve - and our company reflects that same kind of diversity. Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone. Only one company in America has the #1 position in everything audio: iHeartMedia! If you're excited about this role but don't feel your experience aligns perfectly with the job description, we encourage you to apply anyway. At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do! What We Need: We're seeking a Promotions Assistant to assist the promotions and marketing departments. What You'll Do: Execute promotions such as remotes, events, van appearances and other marketing and promotions team activities. Coordinate contest prize inventory, prize sheets, prize fulfillment and release forms. Set up and break down audio equipment, promotional tents, hang banners and other staging elements. Activate promotional events with games and music. Interact with attendees at promotional events. Capture and recap promotional events via photos, video, audio, social media, etc. Drive promotional vehicles. What You'll Need: Experience with Microsoft Office, Photoshop and social media platforms. Excellent driving record, valid driver's license and proof of insurability. Physical ability to stand for multiple hours and lift or move 40-pound objects. Organizational skills; ability to prioritize and effectively manage time. Previous experience in outdoor promotions and/or marketing/customer service is a plus. What You'll Bring: Respect for others and a strong belief that others should do this in return Ability to work within standardized procedures and an understanding of when to escalate Skills to solve straightforward problems using established procedures Close attention to detail, following up until issues are resolved Common courtesy when communicating with coworkers and outside contacts Location: Phoenix, AZ: 4686 E. Van Buren Street, Suite 400, 85008 Position Type: Regular Time Type: Part time Pay Type: Hourly Benefits: iHeartMedia's benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following: Employer sponsored medical, dental and vision with a variety of coverage options (employees meeting ACA measurement) A 401K plan Employee Assistance Program (EAP) at no cost - services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more! We are accepting applications for this role on an ongoing basis. The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status. Non-Compete will be required for certain positions and as allowed by law. Our organization participates in E-Verify. Click here to learn about E-Verify.
    $53k-65k yearly est. Auto-Apply 60d+ ago
  • New Business Development Account Executive

    Iheartmedia, Inc. 4.6company rating

    Iheartmedia, Inc. job in Phoenix, AZ

    iHeartMedia Markets Current employees and contingent workers click here to apply and search by the Job Posting Title. The audio revolution is here - and iHeart is leading it! iHeartMedia, the number one audio company in America, reaches 90% of Americans every month -- a monthly audience that's twice the size of any other audio company - almost three times the size of the largest TV network - and almost 4 times the size of the largest ad-supported music streaming service. And we were just recognized as one of the Top Media Sales Organizations by The Myers Report! In fact, iHeart has: More #1 rated markets than the next two largest radio companies combined; * We're the largest podcast publisher, with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix; * iHeart is the home of many of the country's most popular and trusted on-air personalities and podcast influencers, who build important connections with hundreds of communities across America; * We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour; * iHeartRadio is the #1 streaming radio digital service in America; * Our social media footprint is 7 times larger than the next largest audio service; and * We have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale. As a result, we're able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option. Because we reach almost every community in America, we're committed to providing a range of programming that reflects the diversity of the many communities we serve - and our company reflects that same kind of diversity. Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone. Only one company in America has the #1 position in everything audio: iHeartMedia! If you're excited about this role but don't feel your experience aligns perfectly with the job description, we encourage you to apply anyway. At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do! What We Need: Looking for a new challenge? Join us as an Account Executive and leverage your proven goal-driven mindset, fast-paced work ethic, and exceptional client service skills. The ideal candidate is ready to hit the ground running and will successfully take advantage of all iHeart's platforms to exceed their clients' expectations. What You'll Do: As an Account Executive at iHeart, you'll learn the ins and outs of our Broadcast + Digital Marketing Products, identify and develop new business opportunities through in-person meetings with clients and research, consistent daily cold-calling, and cultivate existing business using our full suite of products. You will collaborate with internal partners to drive revenue, create effective marketing campaigns, and use your storytelling skills to deliver compelling sales presentations fueled by data to best meet your clients' expectations. What You'll Need: * You should be self-motivated (a very "go-getter" attitude!), have excellent relationship-building and problem-solving skills, and communicate persuasively. When people describe you, goal-oriented, expert negotiator and proactive should be at the top of the list. * You should be able to plan and multi-task in a fast-paced environment. * Comfortable with cold-calling and initiating outreach to prospective clients as part of lead generation efforts. * A valid driver's license, auto insurance, and a High School Diploma (College Degree preferred) are required. * You should also be skilled in Salesforce, Microsoft Office and social networking platforms. * Strong problem-solving skills; by exercising these skills, you help business grow to the fullest potential. * Digital/Media Sales experience are a plus but not required. * The natural ability to organize and prioritize day-to-day depending on where the biggest priorities may be * Additional nice-to-haves include experience managing complex, multi-platform campaigns, analytics experience, iHeart and/or audio advertising background, and are well-connected in the market. What you'll get * You'll have the opportunity for uncapped commission, and the ability to grow business across all categories on a local, regional, and national level no matter where you live * A 7-week onboarding program to immerse you in the suite of tools and products available to you * The potential to be recognized in our annual iHeartMedia CEO's Club and iHeartMedia President's Club programs * Access to competitive benefits including paid vacation and sick time, paid company holidays, including a floating holiday that enable our teams to celebrate the holiday of their choosing, a Spirit day to encourage the opportunity to more easily volunteer in their communities, company-paid mental health and financial education resources, 401(k) matching, learning and development resources, and career navigation support. * Access to additional perks include pet (they're part of the family!), disaster, and legal insurance, student loan refinancing, and discounts on merchandise, tickets to events, and more. * The support of fellow team members invested in your success. Envision your first 30 days * Week 1: Complete our onboarding journey for a deep understanding of our company, job-specific trainings and spend time with your team. * Week 2: Spend more time with your manager to ensure you are aligned on work and communication styles, priorities, and any other expectations. * Week 3: Start "owning" your role and leaning into the real day-to-day, of course with your manager's support and advocacy! * Week 4: Prioritize a 30-day check-in to see what else you might need to be most successful in your new role. Interested in learning more about iHeart and our platforms? Visit us at ******************* to learn more about our company, ******************* to access all your favorite music, radio, and podcasts, and download the free iHeartRadio app! What You'll Bring: * Respect for others and a strong belief that others should do this in return * In-Depth knowledge of the media industry and related sales processes * Ability to apply expertise in a complex sales environment to service large accounts and/or complicated business segments * Confidence to prospect and quickly build rapport with customers, adapting messaging and style based on customer needs * Ease working with senior level executives and using influencing skills to negotiations and drive sales * Desire to stay abreast of emerging market trends and customer needs to expand relationships and trust * Confidence to solve complex problems using analysis, judgement and multiple sources of information * Accountability for your own work and a desire to provide guidance to new team members * Business development experience with new and existing customers Location: Phoenix, AZ: 4686 E. Van Buren Street, Suite 400, 85008 Position Type: Regular Time Type: Full time Pay Type: Salaried Benefits: iHeartMedia's benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following: * Employer sponsored medical, dental and vision with a variety of coverage options * Company provided and supplemental life insurance * Paid vacation and sick time * Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing * A Spirit day to encourage and allow our employees to more easily volunteer in their community * A 401K plan * Employee Assistance Program (EAP) at no cost - services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving * A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more! We are accepting applications for this role on an ongoing basis. The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status. Non-Compete will be required for certain positions and as allowed by law. Our organization participates in E-Verify. Click here to learn about E-Verify.
    $103k-138k yearly est. Auto-Apply 54d ago
  • Customer Success Specialist

    News Corporation 4.5company rating

    Scottsdale, AZ job

    Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Customer Success Specialist at Realtor.com Location: Scottsdale, AZ (Hybrid Remote/In-Office 3 days per week) Are you a Customer Success Specialist expert? Do you possess a hybrid of customer service and sales effectiveness skills that drive outcomes? Are you a self-starter who is ready to help the consumers of Realtor.com | Homes for Sale, Apartments & Houses for Rent through the early stages of the home buying or selling process? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this job is for you. Join us as our newest _Customer Success Specialist_ and help change the world of real estate, one home at a time. Top Reasons to Apply: + Opportunity for rapid advancement based on performance + Be instrumental in shaping the customer journey at a leading real estate platform company + Competitive compensation package with performance-based incentives + Dynamic, team-oriented culture with excellent training and support for development What you'll do: + Represent Realtor.com | Homes for Sale, Apartments & Houses for Rent in a professional manner. i.e. by phone, email and text message communication + Make 300+ outbound and inbound warm dials daily to identify clients' real estate transaction needs and respond by providing superior service and resolution + Work in a collaborative team atmosphere and independently + Ability to determine the needs of our clients through effective problem-solving, listening, and questioning skills + Make successful connections between consumers and real estate professionals to move the business forward, increase operational efficiency, and break records + Scheduling flexibility is required as some shifts require late evening or weekend hours + Read and Speak English fluently, an additional language is a bonus but not essential (Spanish) What You'll Bring: + 2+ years' experience in a phone-based call center role or equivalent + Some sales experience or equivalent preferred + Welcome a challenge and your competitive spirit drives you to win in performance metrics + Ability to overcome objections with exceptional conflict resolution to generate a positive consumer experience while maintaining professionalism with a focus on empathy + Go the extra mile with customer service excellence to make sure customers leave with a smile + You are a confident, professional communicator, skilled at speaking and building rapport with people of all backgrounds through negotiation and persuasion + Customer-focused, you value customer engagement and advocacy with an interest in relationship management + Welcome change and are always looking for ways to improve + Self-motivated, ambitious, driven, and goal-oriented + Always on time and only missing work when pre-planned with your manager. Attendance is important to us + Find it easy to learn new skills and tasks + Thrive in an open transparent environment, where feedback and coaching are seen as gifts + Not afraid to ask for help and are quick to offer support when others need it + Come to win every day with a great attitude with a focus on team collaboration and team leadership + Organized, independent, resourceful, and diligent + Ability to collect and input data while fielding questions and speaking with consumers + Tech-savvy and technology adept with experience using Email, VOIP, Zoom, Google Hangouts, excel, etc. + Sufficient internet connection to sustain 8-10 hours of internet use ( _i.e._ ,dialing the phone, video conferencing, and online training) + Interested in real estate, real estate lead generation, and real estate knowledge The employee must be able to perform the following essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Employer retains the right to change or assign other duties to this position. + Context-Based Decision-Making: Ability to learn new tasks, remember processes and work requirements, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, and within the required speed or productivity quotas. Ability to integrate information for decision making, problem-solving, and comprehension. Ability to apply established protocols in a timely manner. Ability to identify and appropriately address common issues raised by customers and colleagues. + Operate/Use Equipment: Ability to operate and be near a computer and use necessary equipment ( _i.e_ ., headset, mouse, keyboard and other office systems or machinery) throughout the entire workday. + Communication: Ability to communicate and exchange accurate information and ideas in proficient English so others will understand. Ability to assist callers effectively, flexibly and adaptively. + Collaboration: Ability to consistently and effectively interact with others face-to-face, by phone or video, and through systems and written communications. How we work: We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. How We Reward You: + $21.50/hour starting pay with commission for $56,200 total target annual pay based on performance + Promotion opportunity as early as the first 2-3 months to $22.00/hour with commission for $65,000 total target annual pay based on performance and business needs + $1000 eligible attendance bonus after 91 days + Working with a highly-motivated team with a proven track record of success that also has a lot of FUN! + A competitive work environment with great culture, rewards, recognition, and fun events + Inclusive and competitive Medical, Vision, Dental, Disability, and Life Insurance plus Flexible and Dependent Care Spending Accounts + Investment in growing your career and providing you the opportunity to have an immediate and massive impact on a growing company with a revolutionary business model + Family forming benefits + 13 annual paid company holidays + Competitive Paid Time Off (PTO) + 8 hours of paid Volunteer Time off annually + Immediate eligibility into Company 401(k) plan with company match + Tuition Reimbursement program for degreed and non-degreed programs + 1:1 personalized Financial Planning Sessions + Student Debt Retirement Savings Match program + Free snacks and refreshments in each office location Working Conditions: Hours may vary as we are open from 7 am through 11 pm. Weekends are also possible as we are operating seven days a week. Position requires prolonged standing or sitting and repetitive hand and wrist motion. Operates phones, computers, copiers, and other office equipment. Do the best work of your life at Realtor.com Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets
    $56.2k-65k yearly 4d ago
  • Talent Experience Onboarding Specialist

    News Corporation 4.5company rating

    Scottsdale, AZ job

    Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Are you a dynamic, tech-savvy individual with a passion for creating exceptional candidate and new hire experiences? Join our innovative team and play a pivotal role in shaping our talent journey! We're seeking a highly organized and energetic Talent Experience Onboarding Specialist to enhance our interview and onboarding initiatives, ensuring a seamless and impactful transition for every new team member. What You'll Do: + Enhance Candidate & New Hire Experience: Cultivate a positive and engaging experience for candidates and new hires, from initial contact through successful onboarding. Provide support, resources and guidance to help new team members integrate into the company culture. + Complex Interview Scheduling Expert: Act as the primary resource for all complex interview scheduling needs. Skillfully manage intricate interview schedules, ensuring optimal efficiency and candidate satisfaction by coordinating with multiple stakeholders across various time zones. This includes facilitating both onsite and virtual interview arrangements. + Ensure Compliance & Accuracy: Oversee compliance activities (background checks, I-9 verification), meticulously document employee files, and maintain data integrity in HR systems. Monitor I-9 completion, conduct audits, resolve discrepancies, and secure records per federal guidelines. Review completed background investigations (SSN trace, federal and county court info, credit checks). Conduct individualized assessments, including interviews, based on company policy and background findings. + Onboarding Subject Matter Expert: Act as a key resource and expert on all things onboarding, providing guidance, education, and support to internal teams, hiring managers and new hires. Develop, maintain, and continuously improve process documentation for all onboarding activities and timelines, ensuring clarity, consistency, and scalability. + Collaborate Cross-Functionally: Partner closely with Talent Acquisition, People Operations, HRBPs, Finance, and IT to streamline processes, build efficiencies, and align on talent strategies. Provide recommendations or suggest methods to update, simplify, and enhance processes, procedures, and technologies. How we work : We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. What You'll Bring: + Bachelor's degree in related field or equivalent experience; minimum of 2-3 years experience in Human Resources in a corporate setting, preferably in a Shared Services environment. PHR is a plus! + Must have the ability to make recommendations to effectively resolve problems or issues, by using judgment that is consistent with standards, practices, policies, procedures, regulation or government law. + Experience working with HR systems (ATS like Greenhouse, HRIS like UltiPro/UKG) and a proficiency in Google Workspace (Sheets, Slides, Calendars, Gmail) and video interviewing tools (Zoom, Google Meet). + Demonstrate critical thinking skills, problem solving abilities, ability to prioritize and the ability to work independently with the understanding of when to escalate to senior leadership. + Exceptional written and verbal communication skills, with an emphasis on timely and accurate responses. + Able to work in a high performance culture which includes fast pace, results oriented and accountable for their job responsibilities while maintaining poise under pressure. + Proven ability to manage complex scheduling and compliance activities with an acute eye for detail and the ability to interpret complex regulations. How we Reward you : Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to: + Inclusive and Competitive medical, Rx, dental, and vision coverage + Family forming benefits + 13 Paid Holidays + Flexible Time Off + 8 hours of paid Volunteer Time off + Immediate eligibility into Company 401(k) plan with 3.5% company match + Tuition Reimbursement program for degreed and non-degreed programs + 1:1 personalized Financial Planning Sessions + Student Debt Retirement Savings Match program + Free snacks and refreshments in each office location Do the best work of your life at Realtor.com Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets
    $53k-78k yearly est. 20d ago
  • Client Success Coordinator

    News Corporation 4.5company rating

    Scottsdale, AZ job

    Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Client Success Coordinator at Realtor.com Location: Scottsdale, AZ (Hybrid/In-Office 3 days per week) Are you a sales coordinating expert? Are you ready to support the full sales cycle from client vetting to confirm a deal? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest Client Success Coordinator and help change the world of real estate, one home at a time. Top reason to apply today: + Great Pay & Benefits; $21.50/hour + commission, earning potential $56,200/year, with top-tier benefits. + Career Growth; Tackle new challenges and advance in an innovative real estate tech company. + Fun, Dynamic Team; Join a high-energy team, enjoy flexible hours, and make a real impact. What you'll do: + Make outbound calls to identify client's needs and respond with superior service and resolution. + Ability to understand client's objectives and challenges and align our services to accomplish their goals via phone, email, and SMS communication. + Make at least 40 connected calls, 250+ outbound call attempts and over 2.5 hours of talk time per day. + Own the full sales cycle from client vetting to confirm a deal. + Utilize our in-house CRM System and work the pipeline of inbound clients. + Track goals, metrics, and performance of the process and regularly provide feedback and make suggestions for improvement. How we work: + We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in person, adding richness to our culture and knitting us closer together. This is a hybrid opportunity in our Scottsdale, AZ office. What you'll bring: + 2+ years' experience in a phone-based customer service role or equivalent experience + Excellent written and verbal communication skills - no fear of the phone. + Commitment to a high standard of integrity and working in a team environment. + When faced with new challenges, or tough conversations, failure simply isn't an option. + Desire to grow your career and tackle new challenges. + Ability to succinctly explain products, answer questions, provide solutions, and negotiate the best deal to maximize profitability. + A genuine interest/background in the real estate industry and excited to be part of something that's going to change the real estate space. + Self-motivated with a desire to work in a dynamic and fast paced environment. + Demonstrate the ability to use strategic selling skills. + Organized, independent, resourceful and diligent. + Excellent listener, assertive, persistent, and persuasive. + Scheduling flexibility is required as some shifts require holidays, late evening, or weekend hours. The employee must be able to perform the following essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Employer retains the right to change or assign other duties to this position. + Context-Based Decision-Making: Ability to learn new tasks, remember processes and work requirements, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, and within the required speed or productivity quotas. Ability to integrate information for decision making, problem-solving, and comprehension. Ability to apply established protocols in a timely manner. Ability to identify and appropriately address common issues raised by customers and colleagues. + Operate/Use Equipment: Ability to operate and be near a computer and use necessary equipment ( _i.e_ ., headset, mouse, keyboard and other office systems or machinery) throughout the entire workday. + Communication: Ability to communicate and exchange accurate information and ideas in proficient English so others will understand. Ability to assist callers effectively, flexibly and adaptively. + Collaboration: Ability to consistently and effectively interact with others face-to-face, by phone or video, and through systems and written communications. How we reward you: + $21.50/hour starting pay with commission for $56,200 total target annual pay based on performance + Promotion opportunity as early as the first 2-3 months to $22.00/hour with commission for $65,000 total target annual pay based on performance and business needs + $1000 eligible attendance bonus after 91 days + Working with a highly-motivated team with a proven track record of success that also has a lot of FUN! + A competitive work environment with great culture, rewards, recognition, and fun events + Inclusive and competitive medical, Rx, dental, and vision coverage + Family-forming benefits + 13 paid holidays & flexible time off + 8 hours of paid volunteer time off + Immediate eligibility for a 401(k) plan with a 3.5% company match + Tuition reimbursement program for degreed and non-degreed programs + 1:1 personalized financial planning sessions + Student debt retirement savings match program + Free snacks and refreshments in each office location Working Conditions: + Hours may vary as we are open from 9 am EST through 9 pm EST. Weekends are also possible as we are operating seven days a week. Position requires prolonged standing or sitting and repetitive hand and wrist motion. Operates phones, computers, fax machines, copiers, and other office equipment. Do the best work of your life at Realtor.com Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets
    $56.2k yearly 11d ago
  • Manager, Customer Care

    News Corporation 4.5company rating

    Scottsdale, AZ job

    Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Customer Care Manager (Avail Customer Care) at Realtor.com Location: Scottsdale, AZ (Hybrid/In-Office 3 days per week) The Customer Care Manager leads a team of front line Customer Care Representatives to deliver an exceptional experience for our customers while creating a positive, high performance environment for employees. This role balances business goals with employee engagement, using day to day coaching, clear expectations, and data to drive results in productivity, efficiency, quality, CSAT, attendance, and revenue opportunities. The ideal candidate is a hands-on people leader who models our company values, develops others, and builds a culture where people feel supported, accountable, and proud of the work they do. This is a full time salaried position and may require evening or weekend support at times based on business needs. Top Reasons to Apply: + Career & Leadership Growth: hone your coaching, performance management, and leadership skills + Lead a high-impact team: manage and develop a team, shaping service quality and customer experience at scale + Drive meaningful outcomes: your work directly influences team results and customer satisfaction What you'll do: + Lead and manage a team of up to 20 front line Customer Care Representatives across multiple queues & functions. + Set clear expectations around performance, behavior, attendance, and service standards, and hold the team accountable in a fair and consistent way. + Model and reinforce our core values, including RealPurpose, RealAmbition, RealInnovation, RealCollaboration, and RealOwnership, and foster a strong, inclusive team culture. + Provide regular 1:1s, coaching, team meetings and call/case reviews to improve skills, quality, and the customer experience, and support team members with career growth and development plans. + Handle escalated and complex customer issues, ensuring timely and thoughtful resolution. + Own team performance results for productivity, efficiency, quality, CSAT, attendance, and identified revenue opportunities. + Use reports and dashboards to understand trends, coach the team, and recommend improvements to systems, workflows and processes. + Partner with key leaders in Care, Sales, Product, and Technology to share customer insights and improve the customer and employee experience. + Support hiring, interviewing, and onboarding to ensure new hires receive structured training and clear expectations. What you'll bring: + Minimum 5 years of experience in a call center or contact center environment. + 2 years of managerial experience in a call center is preferred. + Experience managing performance using metrics such as productivity, efficiency, quality, CSAT, attendance, and revenue related goals. + Proficiency with CRM tools, preferably Salesforce, and Vonage. + Proficient in Google Workspace (Gmail, Docs, Sheets, Slides). + Strong people leadership skills, including coaching, feedback, performance management, and conflict resolution. + Excellent verbal and written communication skills, strong organization, and attention to detail. + Passion for customer service, developing others, and building a high performance, values driven team culture. How we work: We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. This is a hybrid opportunity in our Scottsdale, AZ office. How we Reward you: Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to: + Inclusive and Competitive medical, Rx, dental, and vision coverage + Family forming benefits + 13 Paid Holidays + Flexible Time Off + 8 hours of paid Volunteer Time off + Immediate eligibility into Company 401(k) plan with 3.5% company match + Tuition Reimbursement program for degreed and non-degreed programs + 1:1 personalized Financial Planning Sessions + Student Debt Retirement Savings Match program + Free snacks and refreshments in each office location Do the best work of your life at Realtor.com Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets
    $28k-39k yearly est. 6d ago
  • Sr. Producer

    Univision Communications, Inc. 4.1company rating

    Phoenix, AZ job

    ABOUT THE ROLE & TEAM: Univision Arizona is looking for an Executive Producer for our News Morning shows with a proven track record in broadcast and digital content creation. Will work on a variety of multi-platform projects for the news operation including both short and long form, live and taped shows and stories. Must be a "passionate" consumer of multi-platform content with a strong understanding of how to generate content that engages audiences. As Executive Producer you will strive for the team to produce original and exclusive content that drives the conversation. ABOUT YOU: Executive Producers are responsible for the overall quality control of productions. They are part of the team who are responsible to fulfill our promise of value and to protect the brand. YOUR DAY-DAY: + Carry out Univision Arizona promise of value and oversee the daily execution of the morning shows. This candidate will be expected to recommend strategic updates based on data and research. + Work closely with Univision Arizona digital multimarket team to ensure the platforms are updated with breaking news. + Provide suggestions for expanded storytelling and/or bonus content that best serves audiences on all distribution platforms of Univision Arizona. + Help lead daily editorial meetings for the Morning show with an eye toward developing comprehensive, insightful and balanced news coverage for each newscast. + Provide leadership to all content creators by collaborating with them to create visually compelling, engaging content that resonates on all platforms. + Manage breaking news of all kinds, including weather. This candidate must demonstrate an ability to adjust to 'right now' situations while helping producers adapt their rundowns and communicate changes to critical team members on all platforms. + Carefully review all scripts and rundowns to ensure flow, accuracy, and balance. + Always maintain the highest standards of Televisa Univision journalism, immediately bringing any reporting concerns to the News Director. + Work with Univision Arizona leadership team on the overall editorial vision for the Morning show and Midday show programs. + You manage all assignments and pitch approvals for a growing team of Producers and Reporters and Digital Content Creators. + Help to hire and manage newsroom employees working on the production of the morning news shows + Direct the daily editorial decision making and show production to deliver an informative, insightful, and well-rounded program. + Ensure editorial content meets News Univision Arizona standards and practices. + Must be attuned to cross-platform strategies to have brand consistency across broadcast and digital + Must have a vision and develop strategies to ensure ratings success + Other duties as assigned per the needs of the operation YOU HAVE: + Bachelor's Degree in journalism or a related field or equivalent work experience + 2+ years of news management experience in a medium/large market. + Experience producing newscasts in a medium/large market + Must be willing to work overnight & unpredictable hours based on coverage needs + Ability to integrate digital platforms throughout all newscasts, using each platform to strengthen the others + Experience covering politics and government + Strong news judgement, and quick decision maker and creative thinker + Effective coach and mentor to staff of all experience levels + Ability to interact with multiple levels of management + Able to make budgetary decisions + Manage different levels of employees + Desire to tackle special projects as requested by the News Director + Fluent in Spanish and English OUR BENEFITS: TelevisaUnivision believes that a happy, well-balanced employee is what makes our culture thrive. We offer a wide selection of perks and benefits including PTO; tuition reimbursement; wellness and employee support programs; 401K; and life and other insurance plans. This is all in addition to our comprehensive and competitive health benefits package featuring medical, dental and vision coverage options. Exact compensation may vary based on skills, experience, and location. #LI-ONSITE EQUAL OPPORTUNITY EMPLOYER TelevisaUnivision is an equal opportunity employer, dedicated to ensuring a diverse workforce by providing broad outreach to all qualified applicants regarding job vacancies at the station. Organizations that regularly distribute information about employment opportunities to job seekers or provide employment referrals that wish to receive notices of our job vacancies may do so by contacting Human Resources. Please apply to: ************************************************ TelevisaUnivision is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to characteristics protected by law. About TelevisaUnivision TelevisaUnivision is the world's leading Spanish-language media company. Powered by the largest library of owned Spanish-language content and a prolific production capability, TelevisaUnivision is the top producer of original content in Spanish across news, sports and entertainment verticals. This original content powers all of TelevisaUnivision's platforms, which include market-leading broadcast networks Univision, Las Estrellas, Canal 5 and UniMás, and a portfolio of 38 cable networks, which include TUDN, Galavisión, Distrito Comedia and TL Novelas. The company also operates the leading Mexican movie studio, Videocine, and owns and operates the largest Spanish-language audio platform in the U.S. across 35 terrestrial stations and the Uforia digital platform. TelevisaUnivision is also the owner of ViX, the largest Spanish-language streaming platform in the world. For more information, please visit televisaunivision.com . Sobre TelevisaUnivision TelevisaUnivision es la compañía líder de medios en español en el mundo. Impulsada por la biblioteca propia más grande de contenido en español y una alta capacidad de producción, TelevisaUnivision es el más grande productor de contenido para las verticales de noticias, deportes y entretenimiento. Este contenido original es lo que impulsa las plataformas de TelevisaUnivision, que incluyen las cadenas de transmisión líderes Univision, las estrellas, Canal 5, y UniMás, y un portafolio de 38 canales de televisión de paga, que incluyen TUDN, Galavisión, Distrito Comedia, y TL Novelas. La compañía además opera el estudio de producción cinematográfica líder en México, Videocine, y posee y administra las plataformas más grandes de audio en español en Estados Unidos en 35 estaciones y la plataforma digital Uforia. TelevisaUnivision también es propietaria de ViX, el servicio de streaming en español más grande del mundo. Para más información, por favor visita televisaunivision.com .
    $84k-106k yearly est. 60d+ ago
  • Senior HRIS Analyst

    News Corporation 4.5company rating

    Scottsdale, AZ job

    Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Senior HRIS Analyst at Realtor.com Are you a HR systems and technology expert? Are you eager to jump into a role that will provide you opportunities to enhance the People team by using technology (HR & AI)? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest _Senior HRIS Analyst_ and help change the world of real estate, one home at a time. We are seeking a highly motivated and experienced _Senior HRIS Analyst_ to join our dynamic team. This role is crucial in optimizing our HR systems and processes, ensuring data integrity, and leveraging technology to enhance the employee experience. The ideal candidate will have extensive experience with UKG and ServiceNow platforms, APIs, Reporting, Tableau, Applicant Tracking Systems, Learning & Development System and a keen interest to integrating AI solutions into our People Team. Top Reasons to Apply: + Opportunity to join a People team who embraces and values HR data. + Provide solutions to the People team through collaboration and research. + Be part of the HR Talent Experience Leadership team and impact how our tools and data are used. What You'll Do: + System Administration & Support. + Manage and maintain our HRIS platforms, primarily UKG and ServiceNow (future implementation), ensuring optimal performance and functionality. + Provide expert-level support to HR and other departments on HRIS-related issues, troubleshooting problems, and implementing solutions. + Perform system configuration, including setting up new modules, workflows, and reporting structures. + Ensure data accuracy and integrity across all HR systems through regular audits, annual audits (SOX) and data cleansing activities. + Collaborate with IT and other stakeholders on system upgrades, patches, and new feature implementations. + Partner with New Corp, realtor.com (the business) and HR team to ensure HR data is timely, accurate and available. + Manage/influence vendor relationships for systems that are in and out of your control by being the technical voice of our employees and HR team. Reporting & Analytics: + Develop, generate, and maintain standard and custom reports to support HR and business needs via UKG and other HR tools as needed. + Provide the data to support the HR team to identify trends, provide insights, and support strategic decision-making. + Create dashboards and data visualizations via Tableau to present key HR metrics effectively through our HR tools. Project Management & Enhancements: + Lead or participate in HRIS-related projects, from requirement gathering to implementation and post-launch support. + Identify opportunities for system enhancements and process improvements, recommending and implementing solutions. + Act as a subject matter expert for HRIS projects, ensuring alignment with business objectives. Training & Documentation: + Develop and deliver training sessions for end-users (HR and NonHR) on HRIS functionalities and best practices. + Create and maintain comprehensive documentation, including user guides, FAQs, and process flows. AI Integration: + Research and evaluate AI tools and solutions that can enhance HR processes, such as recruitment, onboarding, lifecycle operations, reward and talent management.Collaborate with internal teams and external vendors to pilot and implement AI-driven HR initiatives.Stay informed about emerging AI trends and technologies relevant to HR. What You'll Bring: + Bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field. + Minimum of 8-10 years of experience working with HRIS platforms such as UKG, ServiceNow, Applicant Tracking System, core Talent Development, etc. + Proven hands-on experience with UKG (UltiPro, Workforce Ready, Dimensions) and ServiceNow HRSD (Human Resources Service Delivery). + Strong understanding of HR processes, integrations through APIs, data management, and integrity. + Experience with report writing and data analysis tools. + Excellent problem-solving, analytical, and communication skills. + Ability to work independently and as part of a team in a fast-paced environment. + Ensure positive stakeholder engagement and partnerships. + Demonstrated interest or experience in AI applications within HR is a significant advantage. + Demonstrated excellence in change and project management, from initial discovery to successful implementation. + Act as an influential advisor to stakeholders and HR teams, guiding them on data integrity best practices, upcoming system releases, and the future evolution of our HR technology stack. + Excellent written and verbal communication skills, including the ability to translate technical system. + terminology into easily understandable language. + Manage sensitive and confidential company information, including (but not limited to) data, projects, and initiatives, with professionalism and integrity. Preferred Qualifications: + HRIS certification (e.g., UKG Certified Professional). + Experience with other HR technologies or integrations. + Project management experience in an HRIS context. How We Work: We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. How We Reward You: Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to: + Inclusive and Competitive medical, Rx, dental, and vision coverage + Family forming benefits + 13 Paid Holidays + Flexible Time Off + 8 hours of paid Volunteer Time off + Immediate eligibility into Company 401(k) plan with 3.5% company match + Tuition Reimbursement program for degreed and non-degreed programs + 1:1 personalized Financial Planning Sessions + Student Debt Retirement Savings Match program + Free snacks and refreshments in each office location Do the best work of your life at Realtor.com Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets
    $76k-101k yearly est. 20d ago
  • Senior HR Information Solutions Analyst

    News Corporation 4.5company rating

    Scottsdale, AZ job

    Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Senior HR Information Solutions Analyst at Realtor.com Are you a HR systems and technology expert? Are you eager to jump into a role that will provide you opportunities to enhance the People team by using technology (HR & AI!)? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest _Senior HR Information Solutions Analyst_ and help change the world of real estate, one home at a time. We are seeking a highly motivated and experienced _Senior HR Information Solutions Analyst_ to join our dynamic team. This role is crucial in optimizing our HR systems and processes, ensuring data integrity, and leveraging technology to enhance the employee experience. The ideal candidate will have extensive experience with UKG and ServiceNow platforms, APIs, Reporting, Tableau, Applicant Tracking Systems, Learning & Development System and a keen interest to integrating AI solutions into our People Team. Top Reasons to Apply: + Opportunity to join a People team who embraces and values HR data. + Provide solutions to the People team through collaboration and research. + Be part of the HR Talent Experience Leadership team and impact how our tools and data are used. What You'll Do: + System Administration & Support. + Manage and maintain our HRIS platforms, primarily UKG and ServiceNow (future implementation), ensuring optimal performance and functionality. + Provide expert-level support to HR and other departments on HRIS-related issues, troubleshooting problems, and implementing solutions. + Perform system configuration, including setting up new modules, workflows, and reporting structures. + Ensure data accuracy and integrity across all HR systems through regular audits, annual audits (SOX) and data cleansing activities. + Collaborate with IT and other stakeholders on system upgrades, patches, and new feature implementations. + Partner with New Corp, realtor.com (the business) and HR team to ensure HR data is timely, accurate and available. + Manage/influence vendor relationships for systems that are in and out of your control by being the technical voice of our employees and HR team. Reporting & Analytics: + Develop, generate, and maintain standard and custom reports to support HR and business needs via UKG and other HR tools as needed. + Provide the data to support the HR team to identify trends, provide insights, and support strategic decision-making. + Create dashboards and data visualizations via Tableau to present key HR metrics effectively through our HR tools. Project Management & Enhancements: + Lead or participate in HRIS-related projects, from requirement gathering to implementation and post-launch support. + Identify opportunities for system enhancements and process improvements, recommending and implementing solutions. + Act as a subject matter expert for HRIS projects, ensuring alignment with business objectives. Training & Documentation: + Develop and deliver training sessions for end-users (HR and NonHR) on HRIS functionalities and best practices. + Create and maintain comprehensive documentation, including user guides, FAQs, and process flows. AI Integration: + Research and evaluate AI tools and solutions that can enhance HR processes, such as recruitment, onboarding, lifecycle operations, reward and talent management.Collaborate with internal teams and external vendors to pilot and implement AI-driven HR initiatives.Stay informed about emerging AI trends and technologies relevant to HR. What You'll Bring: + Bachelor's degree in Human Resources, Information Technology, Business Administration preferred or equivalent experience. + Minimum of 8-10 years of experience working with HRIS platforms such as UKG, ServiceNow, Applicant Tracking System, core Talent Development, etc. + Proven hands-on experience with UKG (UltiPro, Workforce Ready, Dimensions) and ServiceNow HRSD (Human Resources Service Delivery). + Strong understanding of HR processes, integrations through APIs, data management, and integrity. + Experience with report writing and data analysis tools. + Excellent problem-solving, analytical, and communication skills. + Ability to work independently and as part of a team in a fast-paced environment. + Ensure positive stakeholder engagement and partnerships. + Demonstrated interest or experience in AI applications within HR is a significant advantage. + Demonstrated excellence in change and project management, from initial discovery to successful implementation. + Act as an influential advisor to stakeholders and HR teams, guiding them on data integrity best practices, upcoming system releases, and the future evolution of our HR technology stack. + Excellent written and verbal communication skills, including the ability to translate technical system. + terminology into easily understandable language. + Manage sensitive and confidential company information, including (but not limited to) data, projects, and initiatives, with professionalism and integrity. Preferred Qualifications: + HRIS certification (e.g., UKG Certified Professional). + Experience with other HR technologies or integrations. + Project management experience in an HRIS context. How We Work: We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. How We Reward You: Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to: + Inclusive and Competitive medical, Rx, dental, and vision coverage + Family forming benefits + 13 Paid Holidays + Flexible Time Off + 8 hours of paid Volunteer Time off + Immediate eligibility into Company 401(k) plan with 3.5% company match + Tuition Reimbursement program for degreed and non-degreed programs + 1:1 personalized Financial Planning Sessions + Student Debt Retirement Savings Match program + Free snacks and refreshments in each office location Do the best work of your life at Realtor.com Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets
    $40k-56k yearly est. 20d ago
  • Data Science Manager

    News Corporation 4.5company rating

    Scottsdale, AZ job

    Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. About the Role Realtor.com is a two-sided platform helping match the consumers on our site and apps to our paying customers. The Customer Data Science & Analytics team at Realtor.com provides trusted data and insights to optimize every aspect of our customer experience and to drive the company's commercial performance.We are looking for a hands-on, experienced manager to lead a team of data scientists and business analysts, acting as a trusted partner to our sales, marketing, and product stakeholders helping them answer the most critical business questions. Reporting to the Director of Commercial Data Science & Analytics, this role manages multiple areas of work and plays a critical part in driving key strategies and decisions on how to improve sales, customer acquisition, retention, and growth.This is a job for a full-stack data scientist with leadership skills and significant experience in stakeholder management and project management. You are expected to not just react to needs/asks but also actively identify opportunities to move the needle in meaningful ways, in collaboration with a diverse set of cross-functional partners across product, sales, B2B Marketing, engineering, finance, and others. What you'll do + Lead and mentor a team of data scientists and business analysts, providing technical guidance and career coaching, establishing the frameworks for managing and executing work, ensuring quality of work and on-time completion, and fostering a culture of collaboration and innovation. + Develop data and analytics strategies that are aligned with goals and priorities in the assigned business areas. + Partner closely with stakeholders to understand/clarify needs and requirements, and work with team members to conduct analysis and/or develop data science solutions to address the needs. + Work with large and complex data sets to solve a wide array of challenging problems using different data science methods including but not limited to regression, classification, time series, cluster analysis, and advanced machine learning algorithms. + Create trusted analytic data layers that serve as the single version of truth and enable wide access to key data and metrics. + Build and continuously improve reporting capabilities (e.g., Tableau dashboards) that provide self-serve access to valuable insights about the business and empower decision making. Carry out deep-dive analysis to explain observations and trends. + Build data science models to surface actionable insights from large and complex data, predict trends or customer propensity, and optimize operations and resource allocations. + Design and execute experimentation to test business hypotheses, prepare test readouts, and provide data-driven recommendations. + Prepare deliverables and regularly present work to technical and non-technical audiences. You will convince and influence leaders using clear insights and recommendations, and build credibility through structure and clarity. + Build strong partnerships with a wide range of cross-functional stakeholders and actively identify and unlock opportunities to improve business performance with data and analytics. + Closely collaborate across the Customer Data Science & Analytics organization to ensure broad adoption of data science and analytics initiatives to drive value across the entire customer business. How We Work: We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. What you'll bring We are looking for a player-coach leader who's intellectually curious, passionate about solving complex business problems using data and analytics, and is able to move fast while maintaining focus on high-impact projects. Minimum Qualifications + Bachelor's degree, ideally in a quantitative field ( _e.g._ , Statistics, Applied Mathematics, Operations Research, Industrial Engineering, Econometrics, Data Science, Computer Science). + 6+ years of professional experience in data science and analytics, with 2+ years experience managing people. + SQL fluency is a must, with 5+ years of experience. + 3+ years of experience using a scripting language like Python or R. + Significant experience with experimentation in a business context, including test design, execution, tracking and analysis of results, and readout/recommendations. + Strong communication skills for stakeholder engagement and team leadership. + Proven experience using data and analytics to drive revenue and other business KPIs, and doing so in a proactive manner by actively seeking to identify opportunities. + Experience in collaborating with cross-functional partners. + Experience managing multiple priorities and adapting to changing business needs. Preferred Qualifications + Master's or Ph.D. degree in a quantitative field or in Business Analytics with a strong quantitative background. + Experience with cloud-based data environments such as Snowflake and AWS. + Experience building and managing analytic data layers. Knowledge of ETL processes, data environments, data governance principles, etc. Knowledge of DBT, Airflow, and Snowflake preferred. + Experience in leading reporting/data visualization capabilities (using Tableau or similar tools). Understanding of infrastructure, monitoring, and alerting necessary to support highly visible and business-critical reporting. + Demonstrated ability to develop a roadmap for complex technical initiatives and effectively communicate progress against that roadmap. How we Reward you: Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to: + Inclusive and Competitive medical, Rx, dental, and vision coverage + Family forming benefits + 13 Paid Holidays + Flexible Time Off + 8 hours of paid Volunteer Time off + Immediate eligibility into Company 401(k) plan with 3.5% company match + Tuition Reimbursement program for degreed and non-degreed programs + 1:1 personalized Financial Planning Sessions + Student Debt Retirement Savings Match program + Free snacks and refreshments in each office location Do the best work of your life at Realtor.com Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets
    $85k-131k yearly est. 4d ago
  • Account Executive

    Clear Channel Communications 4.5company rating

    Phoenix, AZ job

    Current employees and contingent workers click here to apply and search by the Job Posting Title. Clear Channel Outdoor The Account Executive meets and exceeds local and national sales goals by selling our outstanding inventory to qualified advertisers by developing new business through direct to customer outreach and high-level agency contacts. This role develops and maintains long-term advertising relationships by presenting comprehensive proposals and competitive, profitable pricing structures in collaboration with our Sales, Marketing and Operations teams across our broad range of digital and printed inventory. Job Responsibilities Drives for revenue goal attainment on a monthly, quarterly, and annual basis. Prospects and develops new customer relationships, persuasively communicates strategies for meeting customer needs. Regularly conducts outside sales activities, including but not limited to obtaining orders and/or contracts for Clear Channel services, while away from the Clear Channel's place(s) of business, including away from a home office (if applicable). Ensures customer satisfaction by facilitating all aspects of the customer's account in cooperation with creative, operations, marketing, and finance staff. Determines project pricing based on guidelines from management. Negotiates fees or services with clients with management approval. Oversees project from start to finish and ensures client satisfaction. Delivers proof of performance (POP) to clients. Accompanies clients on market tours to showcase outdoor inventory. Communicates and coordinates with Ad Ops and other internal departments. Completes other duties as assigned or requested. Job Qualifications Education Bachelor's degree or equivalent combination of education, training, experience, or military experience preferred. Work Experience Minimum two (2) years of sales experience or other relevant work experience preferred. Five (5) + years of sales experience preferred. Demonstrated track record of business-to-business and progressive sales experience preferred. Knowledge of territory is preferred. Skills Skilled in working closely with customers to develop and cultivate client relationships to grow accounts. Sales achievement with experience in consultative or “needs” based selling techniques. Proficient in Microsoft software applications (i.e., Word, Excel, Outlook, and PowerPoint) and social media platforms. Competencies Account Management: Building long-term, value-based relationships with accounts, developing business, and maximizing the revenue they generate while reducing the time and costs in managing them. Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and effectively gets message across. Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise. Managing the Sales Process: Following the organization's sales methodology in applying skills and resources to achieve sales targets. Negotiating: Seeking to resolve different perspectives or matters of dispute by discovering shared interests and finding mutually acceptable solutions. Networking: Establishing, sustaining, and fostering professional contacts to build, enhance, and connect networks for work purposes. Presentation: Preparing and delivering presentations in a variety of formal and informal settings, engaging the audience, and managing the logistical components of the presentation such as the location and technology. Physical Demands The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Attendance is an essential function of the job. Attendance in weekly/monthly meetings is required. This position primarily involves working both in an office environment and in the field, making sales calls, and servicing existing accounts. Employee must have the ability to lift and move items up to 15 pounds. Employee must have the ability to see written documents and computer screens, and to adjust focus. Other Requirements Able to travel outside of the office at least 50% of the time for meetings and industry events. Has a valid driver's license. Access to a reliable vehicle. Location Phoenix, AZ: 2325 East Camelback Road, Suite 250, 85016 Position Type Regular The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status. Our organization participates in E-Verify. Click here to learn about E-Verify. Current employees and contingent workers click here to apply and search by the Job Posting Title.
    $67k-87k yearly est. Auto-Apply 33d ago
  • News Editor

    Univision Communications Inc. 4.1company rating

    Phoenix, AZ job

    Univision Arizona is seeking a dedicated and creative Editor to cover news events for our newscasts. If you can shoot images that speaks volume, can see beyond the lens and have a passion for storytelling, then we need you. ABOUT YOU: The ideal candidate possesses self-initiative to stay up to date with new and emerging technologies and methods. You have knowledge of video editing concepts, file transfer protocols, and you can work well in a fast-paced deadline driven environment. Must be available for early morning shifts. YOUR DAY-DAY: (aka Responsibilities) * Edit daily news stories and special reports as assigned, with or without a reporter. * Set up and operate LiveU streaming equipment. * Edit materials to match script prepared by reporter or producer using on-location facilities or portable equipment. * Work with reporters and producers and make suggestions on how a story should be produced. * Be able to drive, operate and handle all necessary news equipment. * Keep assigned equipment and/or vehicle in good working condition. JOB REQUIREMENTS: * Bachelor's degree in journalism or related field. Equivalent work experience may be considered. * Minimum (1) years of experience as photographer/editor * Bilingual English/Spanish communication skills, both written and oral * Knowledge of editing software, such as Premier Pro and Avid or similar editing programs * Valid California Driver's license with clean driving record, as driving a news vehicle daily to and from stories is an essential part of the daily routine. * Must be able to make sound decisions while working under extreme deadlines and must have the ability to follow directions and incorporate constructive criticism into work results. * Knowledge of digital and social media * Must have the ability and flexibility to work nights, weekends and holidays. * Ability to stand, walk, bend, type, edit, reach and sit for up to eight (8) hours. * Must be willing to work from the office in Sacramento, California. * Must have unrestricted authorization to work in the United States on a full-time basis. OUR BENEFITS: TelevisaUnivision believes that a happy, well-balanced employee is what makes our culture thrive. We offer a wide selection of perks and benefits including PTO; tuition reimbursement; wellness and employee support programs; 401K; and life and other insurance plans. This is all in addition to our comprehensive and competitive health benefits package featuring medical, dental and vision coverage options. TelevisaUnivision is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to characteristics protected by law.
    $54k-63k yearly est. 20d ago
  • Consumer Experience Representative

    News Corporation 4.5company rating

    Phoenix, AZ job

    Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Consumer Experience Representative at Realtor.com (Hybrid Remote/In-Office 3 days per week) Are you a Consumer Experience Representative expert? Do you possess a hybrid of customer service and sales effectiveness skills that drive outcomes? Are you a self-starter who is ready to help the consumers of Realtor.com | Homes for Sale, Apartments & Houses for Rent through the early stages of the home buying or selling process? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this job is for you. Join us as our newest _Consumer Experience Representative_ and help change the world of real estate, one home at a time. Top Reasons to Apply: + Opportunity for rapid advancement based on performance + Be instrumental in shaping the customer journey at a leading real estate platform company + Competitive compensation package with performance-based incentives + Dynamic, team-oriented culture with excellent training and support for development What you'll do: + Represent Realtor.com | Homes for Sale, Apartments & Houses for Rent in a professional manner. i.e. by phone, email and text message communication + Make 300+ outbound and inbound warm dials daily to identify clients' real estate transaction needs and respond by providing superior service and resolution + Work in a collaborative team atmosphere and independently + Ability to determine the needs of our clients through effective problem-solving, listening, and questioning skills + Make successful connections between consumers and real estate professionals to move the business forward, increase operational efficiency, and break records + Scheduling flexibility is required as some shifts require late evening or weekend hours + Read and Speak English fluently, an additional language is a bonus but not essential (Spanish) What You'll Bring: + 2+ years' experience in a phone-based call center role or equivalent + Some sales experience or equivalent preferred + Welcome a challenge and your competitive spirit drives you to win in performance metrics + Ability to overcome objections with exceptional conflict resolution to generate a positive consumer experience while maintaining professionalism with a focus on empathy + Go the extra mile with customer service excellence to make sure customers leave with a smile + You are a confident, professional communicator, skilled at speaking and building rapport with people of all backgrounds through negotiation and persuasion + Customer-focused, you value customer engagement and advocacy with an interest in relationship management + Welcome change and are always looking for ways to improve + Self-motivated, ambitious, driven, and goal-oriented + Always on time and only missing work when pre-planned with your manager. Attendance is important to us + Find it easy to learn new skills and tasks + Thrive in an open transparent environment, where feedback and coaching are seen as gifts + Not afraid to ask for help and are quick to offer support when others need it + Come to win every day with a great attitude with a focus on team collaboration and team leadership + Organized, independent, resourceful, and diligent + Ability to collect and input data while fielding questions and speaking with consumers + Tech-savvy and technology adept with experience using Email, VOIP, Zoom, Google Hangouts, excel, etc. + Sufficient internet connection to sustain 8-10 hours of internet use ( _i.e._ ,dialing the phone, video conferencing, and online training) + Interested in real estate, real estate lead generation, and real estate knowledge The employee must be able to perform the following essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Employer retains the right to change or assign other duties to this position. + Context-Based Decision-Making: Ability to learn new tasks, remember processes and work requirements, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, and within the required speed or productivity quotas. Ability to integrate information for decision making, problem-solving, and comprehension. Ability to apply established protocols in a timely manner. Ability to identify and appropriately address common issues raised by customers and colleagues. + Operate/Use Equipment: Ability to operate and be near a computer and use necessary equipment ( _i.e_ ., headset, mouse, keyboard and other office systems or machinery) throughout the entire workday. + Communication: Ability to communicate and exchange accurate information and ideas in proficient English so others will understand. Ability to assist callers effectively, flexibly and adaptively. + Collaboration: Ability to consistently and effectively interact with others face-to-face, by phone or video, and through systems and written communications. How we work: We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. How We Reward You: + $21.50/hour starting pay with commission for $56,200 total target annual pay based on performance + Promotion opportunity as early as the first 2-3 months to $22.00/hour with commission for $65,000 total target annual pay based on performance and business needs + $1000 eligible attendance bonus after 91 days + Working with a highly-motivated team with a proven track record of success that also has a lot of FUN! + A competitive work environment with great culture, rewards, recognition, and fun events + Inclusive and competitive Medical, Vision, Dental, Disability, and Life Insurance plus Flexible and Dependent Care Spending Accounts + Investment in growing your career and providing you the opportunity to have an immediate and massive impact on a growing company with a revolutionary business model + Family forming benefits + 13 annual paid company holidays + Competitive Paid Time Off (PTO) + 8 hours of paid Volunteer Time off annually + Immediate eligibility into Company 401(k) plan with company match + Tuition Reimbursement program for degreed and non-degreed programs + 1:1 personalized Financial Planning Sessions + Student Debt Retirement Savings Match program + Free snacks and refreshments in each office location Working Conditions: Hours may vary as we are open from 7 am through 11 pm. Weekends are also possible as we are operating seven days a week. Position requires prolonged standing or sitting and repetitive hand and wrist motion. Operates phones, computers, copiers, and other office equipment. Do the best work of your life at Realtor.com Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets
    $56.2k-65k yearly 20d ago
  • Senior Data Analyst- Avail

    News Corporation 4.5company rating

    Scottsdale, AZ job

    Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Avail (part of Realtor.com | Homes for Sale, Apartments & Houses for Rent ) is a fast-growing platform transforming how independent landlords and tenants manage the rental experience. Built with the spirit of a startup and backed by the scale and stability of a leading digital real estate company, Avail provides a complete suite of tools, resources, and education to help landlords manage their properties with confidence and professionalism. As part of the Avail team, you'll have the opportunity to make a meaningful impact - shaping the future of this rapidly expanding brand and helping to reimagine the rental industry for millions across the U.S. We're looking for an experienced Data Analyst with a strong background in business intelligence and strategic analytics to help shape the future of Avail. As a trusted partner to the Avail leadership team, you will be the vital link between complex data and pivotal business moves, striving to enable and empower data-driven decision making across the business. In this role, you will analyze large and complex data sets, define and track business KPIs, build automated reporting solutions, conduct robust analyses, generate actionable insights, and deliver clear recommendations that inform critical decisions across strategy, product, marketing, and operations. The ideal candidate is a detail-oriented analytics expert, a self-starter comfortable with ambiguity, and a team player who excels in cross-functional collaborations, with the ability to work in a fast-paced environment, and driven by a desire to make things better. What You'll Do: + Partner closely with Avail business stakeholders to understand/clarify needs and requirements, and translate them into analytical problems. + If the required data is not available, work with the team to identify the right data sources, and build analytical data layers in collaboration with the data engineering partner. + Independently conduct end-to-end data analytical work from data collection, ETL, analysis, to the delivery of insights and recommendations. + Serve as Avail's Business Intelligence expert and own KPI development, measurement, tracking, and reporting. Closely monitor KPIs and carry out deep-dive analysis to explain changes and trends, and surface areas of opportunities. + Own and run regular business performance reporting, and actively contribute analytics-related content to business reviews and other reports. + Build automated reports and dashboards using tools such as Tableau, Mixpanel, etc. + Build and grow adoption of self-service solutions that empower stakeholders to access data and insights, and hence accelerate data-driven decision making. + Conduct market and competitor analysis using a variety of internal and external data sources. + Work with Avail leadership team on strategic initiatives and planning, providing analytical support on financial modeling, forecast, opportunity sizing, and so on. How We Work: We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. What You'll Bring: + Bachelor's degree, ideally in a quantitative field or Data/Business Analytics. + 6+ years of relevant experience as a Data Analyst, Business Analyst, or similar role. + SQL proficiency is a must, with 6+ years of experience. + Proficiency with Excel/Google Sheets for quick reporting and ad hoc analysis. + Strong capability to work with complex data sets and perform EDA, descriptive, diagnostic, and predictive analyses. + Experience with cloud-based data environments such as Snowflake and AWS. + Significant experience creating business intelligence reports using Tableau, Mixpanel, Power BI, or similar tools. + Proven experience using data and analytics to drive revenue and other business KPIs, and doing so in a proactive manner by actively seeking to identify opportunities. + Excellent written and verbal communication skills, with experience presenting to diverse technical and business audiences at different levels. + Experience in collaborating with cross-functional partners. + Experience managing multiple priorities, responding to urgent data requests, and adapting to changing business needs and priorities. Preferred Qualifications: + Master's degree in a quantitative field or Data/Business Analytics. + Proficiency with a scripting language such as Python or R. + Experience in the tech sector, especially marketplace or property tech. How We Reward You: Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to: + Inclusive and Competitive medical, Rx, dental, and vision coverage + Family forming benefits + 13 Paid Holidays + Flexible Time Off + 8 hours of paid Volunteer Time off + Immediate eligibility into Company 401(k) plan with 3.5% company match + Tuition Reimbursement program for degreed and non-degreed programs + 1:1 personalized Financial Planning Sessions + Student Debt Retirement Savings Match program + Free snacks and refreshments in each office location Do the best work of your life at Realtor.com Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets
    $71k-100k yearly est. 20d ago
  • Senior Tax Analyst

    News Corporation 4.5company rating

    Scottsdale, AZ job

    Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Senior Tax Analyst at Realtor.com Are you a corporate tax expert? Are you ready to take ownership of a wide range of tax responsibilities, from tax compliance to tax planning? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest _Senior Tax Analyst_ and help change the world of real estate, one home at a time. We have a full-time opportunity for a Senior Tax Analyst in our beautiful Scottsdale, AZ location. This role will assist the Tax Director managing all aspects of tax compliance, tax audit, tax research, and tax planning for the corporate tax function. Top Reasons to Apply: + Significant Impact: You'll be a key player in the corporate tax function, helping to shape our corporate tax team and directly contributing to enhance quality and efficiency within the corporate tax function. + Dynamic and Collaborative Environment: Work closely with a supportive Tax Director and cross-functional teams in a fast-paced tech environment where your voice matters. + Professional Growth: Gain hands-on experience in a wide range of tax areas, including corporation, sales & use, and international tax, with opportunities for continuous learning and professional growth. What You'll Do: + Assist in all areas of corporate tax Next (email_notifications) + Assist in preparation of the quarterly and annual ASC 740 tax provision + Prepare federal and state corporate income tax workpapers + Tax provision experience preferred + Gather and validate data used for the sales and use tax returns + Build and maintain strong relationships with external tax advisors to ensure returns are accurate and timely filed + Reconcile sales and use tax payable accounts + Analyze transactions and calculate use tax on purchases + Perform tax research as needed + Maintain taxability matrix for sales and use tax + Respond to internal and external inquiries related to tax on sales and purchases + Lead responses to notices from tax authorities + Manage and maintain tax related back-office systems for sales and use tax (Vertex) + Handle sales and use tax audits + Prepare property tax returns and handle property tax audits + Prepare and file state and local tax licenses + Maintain tax compliance calendar + Prepare Canadian income tax workpapers + Assist in transfer pricing documentation and analysis + Perform other projects as assigned What You'll Bring: + 5-8 years of related experience with a Bachelor's Degree in Finance, Accounting, or Business Administration required. (CPA or Masters Degree in taxation is a plus) + Work experience in public accounting or corporate environment + Strong communication skills and problem-solving abilities + Solid accounting skills and proficiency with book-to-tax adjustments + Must be detail-oriented and be able to work independently + Strong analytical skills with advanced proficiency in Excel + Proven, hands-on experience preparing business tax returns required + Experience in sales and use tax areas desired + Strong technical knowledge of corporate tax law and regulations + Ability to be self-motivated, flexible, and adaptable in a collaborative, high-performance work environment How We Work : We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. How We Reward You : Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to: + Inclusive and Competitive medical, Rx, dental, and vision coverage + Family forming benefits + 13 Paid Holidays + Flexible Time Off + 8 hours of paid Volunteer Time off + Immediate eligibility into Company 401(k) plan with 3.5% company match + Tuition Reimbursement program for degreed and non-degreed programs + 1:1 personalized Financial Planning Sessions + Student Debt Retirement Savings Match program + Free snacks and refreshments in each office location Do the best work of your life at Realtor.com Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets
    $60k-83k yearly est. 20d ago
  • Manager, Accounts Receivable

    News Corporation 4.5company rating

    Scottsdale, AZ job

    Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Manager, Accounts Receivable at Realtor.com Are you an Accounts Receivable expert? Are you ready to step in and lead process improvements for a talented team? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest Manager, Accounts Receivable and help change the world of real estate, one home at a time. Top Reasons to Apply: + Lead Change and Drive Process Transformation + Build and Motivate a Developing Team + Own Complex Financial Operations What You'll Do : Are you someone who enjoys learning something new every day? If so, come join our team for a great career opportunity while helping us improve processes and develop a talented team as our newest AR Manager. The position is responsible for managing approximately 5 direct reports and will be reporting directly to the Senior AR Manager. This position will be leading team members who ensure all billing, credits and refunds for multiple product lines are processed accurately and in a timely manner, focusing on accuracy while maintaining established SLAs. The ideal candidate is a hands-on, self-starter who has prior experience leading within Accounts Receivable and who learns quickly and has the ability to evaluate current processes and recommends more efficient methods while maintaining financial integrity and SOX controls. What you'll do: + Hire and train new staff members + Set proper expectations by coaching, counseling, and disciplining employees; effectively communicating job expectations, planning, monitoring, appraising job contributions and adhering to policies and procedures + Manage a team of 4-6 employees in a high-volume department + Accomplish AR department objectives by evaluating and improving processes and making required changes in line with best practices and creating better efficiencies, including recommendations for system improvements + Guide employee actions by researching, developing, and updating processes as needed + Process Billing Batches in Salesforce, as well as oversee manual billing to ensure customers are invoiced correctly and in a timely manner + Approve Finance related cases in Salesforce related to credits and/or refunds, while leveraging multiple systems to execute due-diligence prior to approval + Use judgment to re-prioritize staff workloads in line with business needs + Work on issues requiring the analysis of data, relevant factors and resolve problems + Partner with leaders from other departments as needed to accomplish goals and gain cooperation of others + Other projects as assigned What You'll Bring : + 5+ years Accounts Receivable or related experience + Minimum 2 years of prior management experience + Bachelor's degree required + Team player, ability to gain trust from direct reports and peers + Excellent verbal/written communication, especially since team is on a hybrid schedule + Professional and consistent work habits, strong work ethic How We Work : We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. How We Reward You : Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to: + Inclusive and Competitive medical, Rx, dental, and vision coverage + Family forming benefits + 13 Paid Holidays + Flexible Time Off + 8 hours of paid Volunteer Time off + Immediate eligibility into Company 401(k) plan with 3.5% company match + Tuition Reimbursement program for degreed and non-degreed programs + 1:1 personalized Financial Planning Sessions + Student Debt Retirement Savings Match program + Free snacks and refreshments in each office location Do the best work of your life at Realtor.com Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets
    $45k-62k yearly est. 6d ago
  • Senior Manager, Boutique Sales

    News Corporation 4.5company rating

    Scottsdale, AZ job

    Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Senior Manager, Boutique Sales at Realtor.com Are you a sales leadership expert? Are you ready to build and execute the strategy for scaling our high-potential growth segment? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest Senior Manager, Boutique Sales and help change the world of real estate, one home at a time. Top Reasons to Apply: + Lead the Vision for Our Rapidly Growing Core Market + Act as a Leader of Leaders with Senior Leadership Influence + Drive Culture and Organizational Change What You'll Do : The Senior Manager, Boutique Sales role is responsible for building and maintaining relationships with many of the largest Brokerages and Teams in the sales organization. The Boutique Sales Senior Manager must have a strong understanding of the Real Estate industry and marketing strategies employed by top Brokers and Agents. This role will be responsible for helping lead the vision and strategy for developing best-in-class sales and service for Realtor.com 's Boutique-level clients and managing prospective teams. This includes creating a safe and fun culture to promote employee morale and engagement. The Senior Manager is also expected to identify improvement opportunities in our processes, reporting, metrics, products, and sales scripting. The candidate selected will be required to use their knowledge and skills to grow and scale our Boutique Customer and Boutique New Business Teams, with an emphasis on Revenue results from upselling new products and renewals. The role will partner with the Director of Sales and other Senior leadership including stakeholders in HR, Sales Operations, Finance, Recruiting, Training, Analytics, Product, etc. to design and tactically execute strategies to reach company objectives. What You'll Do : The Senior Manager, Boutique Sales role is responsible for building and maintaining relationships with many of the largest Brokerages and Teams in the sales organization. The Boutique Sales Senior Manager must have a strong understanding of the Real Estate industry and marketing strategies employed by top Brokers and Agents. This role will be responsible for helping lead the vision and strategy for developing best-in-class sales and service for Realtor.com 's Boutique-level clients and managing prospective teams. This includes creating a safe and fun culture to promote employee morale and engagement. The Senior Manager is also expected to identify improvement opportunities in our processes, reporting, metrics, products, and sales scripting. The candidate selected will be required to use their knowledge and skills to grow and scale our Boutique Customer and Boutique New Business Teams, with an emphasis on Revenue results from upselling new products and renewals. The role will partner with the Director of Sales and other Senior leadership including stakeholders in HR, Sales Operations, Finance, Recruiting, Training, Analytics, Product, etc. to design and tactically execute strategies to reach company objectives. Duties & Responsibilities: + Leader of leaders, responsible for the daily activities of the Boutique Sales Team. + Provide direct supervision to sales representatives. + Manage a portfolio of many of Realtor.com 's largest subscription clients to achieve monthly sales goals. + Maintain existing relationships and generate revenue by upselling new and existing products to RDC clients. + Generate new Boutique (large teams/offices) relationships by selling emergent products and solutions to prospective clients. + Collaborate with Sales Ops and Sales Leadership to develop customer profiles and sales strategies. + Sell Market VIP, Connections Plus, Listing Toolkit, Local Expert, Spotlight Listing, Market Reach and any future solutions to Boutique clients and prospects. + Serve as the main point of contact and solutions expert for strategic clients with complex and developing needs. + Own the renewal process for accounts that fall under the Boutique Book of Business. + Drives alignment/consistency/cohesiveness in people practices, team management, and revenue to achieve department & company goals. + Grows and leads an innovative, creative and fun environment where employees strive to deliver world-class customer experiences. + Effectively guide and lead the workforce by establishing goals, directing their work, providing insights and developing their skills. + Responsible for the achievement of overall goals with a focus on call center KPIs and metrics including dials, utilization, successful activities, and closes, while continuously improving the quality of services provided to Teams and Brokers. + Provide reports and/or assessments of sales representatives performance, attendance, development, and achievements as assigned. + Proactively identify opportunities for corrective action and counsel, discipline, and/or administration of warnings to staff when adherence to policy and quality are not met, and enforcing script adherence across teams, as appropriate. + Leading and implementing change management initiatives, keeping in compliance with industry regulatory practices and departmental rules and policies. Recommendations for updating department's Standard Operating Procedure (SOP) documents. + Partner and communicate with other departments to identify areas of opportunity, improve use of technology and develop solutions to improve efficiency, quality, culture, and overall call center performance. + Collaborate with Quality to understand emerging trends and implement best practices. + Partner with HR & Recruiting to assist in the hiring, coaching, training and development of the staff and any necessary disciplinary action. + Collaborate with the Learning and Development staff to facilitate a successful transition from training to production. + Works with leadership teams to develop and optimize strategy in an ever-changing environment. What You'll Bring : + Bachelor's or equivalent experience and 8+ years of related work experience with 2-5 years of management experience + Management experience must include successfully managing remote teams and a minimum of 3 years managing others in a call center, customer service or sales environment. + Direct experience in building & developing a leadership team + Experience tracking, measuring and holding teams accountable to defined KPIs + Ability to work effectively, both independently and in a team environment + Ability to work and influence decisions cross-functionally and within Sr. Leadership + Ability to exercise independent judgment and discretion in performing duties + Ability to be a self-starter and utilize a proactive approach to achieve results + Superior time management and prioritization in an atmosphere of multiple, shifting priorities and deadline pressures + Excellent problem solving and troubleshooting skills + Flexible schedule and strong sense of urgency + Exceptional communication skills, both verbal and written + Knowledge of, and or previous experience with Microsoft Office, and GSuite (Gmail, google calendar, Docs, etc.) How We Work : We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. How We Reward You : Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to: + Inclusive and Competitive medical, Rx, dental, and vision coverage + Family forming benefits + 13 Paid Holidays + Flexible Time Off + 8 hours of paid Volunteer Time off + Immediate eligibility into Company 401(k) plan with 3.5% company match + Tuition Reimbursement program for degreed and non-degreed programs + 1:1 personalized Financial Planning Sessions + Student Debt Retirement Savings Match program + Free snacks and refreshments in each office location Do the best work of your life at Realtor.com Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets
    $75k-126k yearly est. 20d ago
  • Real Choice Selling Coordinator

    News Corporation 4.5company rating

    Scottsdale, AZ job

    Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Real Choice Selling Coordinator at Realtor.com Location: Scottsdale, AZ (Hybrid/In-Office 3 days per week) Are you a sales coordinating expert? Are you ready to support the full sales cycle from client vetting to confirm a deal? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest Coordinator, Real Choice Selling and help change the world of real estate, one home at a time. Top reason to apply today: + Great Pay & Benefits; $21.50/hour + commission, earning potential $56,200/year, with top-tier benefits. + Career Growth; Tackle new challenges and advance in an innovative real estate tech company. + Fun, Dynamic Team; Join a high-energy team, enjoy flexible hours, and make a real impact. What you'll do: + Make outbound calls to identify client's needs and respond with superior service and resolution. + Ability to understand client's objectives and challenges and align our services to accomplish their goals via phone, email, and SMS communication. + Make at least 40 connected calls, 250+ outbound call attempts and over 2.5 hours of talk time per day. + Own the full sales cycle from client vetting to confirm a deal. + Utilize our in-house CRM System and work the pipeline of inbound clients. + Track goals, metrics, and performance of the process and regularly provide feedback and make suggestions for improvement. How we work: + We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in person, adding richness to our culture and knitting us closer together. This is a hybrid opportunity in our Scottsdale, AZ office. What you'll bring: + 2+ years' experience in a phone-based customer service role or equivalent experience + Excellent written and verbal communication skills - no fear of the phone. + Commitment to a high standard of integrity and working in a team environment. + When faced with new challenges, or tough conversations, failure simply isn't an option. + Desire to grow your career and tackle new challenges. + Ability to succinctly explain products, answer questions, provide solutions, and negotiate the best deal to maximize profitability. + A genuine interest/background in the real estate industry and excited to be part of something that's going to change the real estate space. + Self-motivated with a desire to work in a dynamic and fast paced environment. + Demonstrate the ability to use strategic selling skills. + Organized, independent, resourceful and diligent. + Excellent listener, assertive, persistent, and persuasive. + Scheduling flexibility is required as some shifts require holidays, late evening, or weekend hours. The employee must be able to perform the following essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Employer retains the right to change or assign other duties to this position. + Context-Based Decision-Making: Ability to learn new tasks, remember processes and work requirements, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, and within the required speed or productivity quotas. Ability to integrate information for decision making, problem-solving, and comprehension. Ability to apply established protocols in a timely manner. Ability to identify and appropriately address common issues raised by customers and colleagues. + Operate/Use Equipment: Ability to operate and be near a computer and use necessary equipment ( _i.e_ ., headset, mouse, keyboard and other office systems or machinery) throughout the entire workday. + Communication: Ability to communicate and exchange accurate information and ideas in proficient English so others will understand. Ability to assist callers effectively, flexibly and adaptively. + Collaboration: Ability to consistently and effectively interact with others face-to-face, by phone or video, and through systems and written communications. How we reward you: + $21.50/hour starting pay with commission for $56,200 total target annual pay based on performance + Promotion opportunity as early as the first 2-3 months to $22.00/hour with commission for $65,000 total target annual pay based on performance and business needs + $1000 eligible attendance bonus after 91 days + Working with a highly-motivated team with a proven track record of success that also has a lot of FUN! + A competitive work environment with great culture, rewards, recognition, and fun events + Inclusive and competitive medical, Rx, dental, and vision coverage + Family-forming benefits + 13 paid holidays & flexible time off + 8 hours of paid volunteer time off + Immediate eligibility for a 401(k) plan with a 3.5% company match + Tuition reimbursement program for degreed and non-degreed programs + 1:1 personalized financial planning sessions + Student debt retirement savings match program + Free snacks and refreshments in each office location Working Conditions: + Hours may vary as we are open from 9 am EST through 9 pm EST. Weekends are also possible as we are operating seven days a week. Position requires prolonged standing or sitting and repetitive hand and wrist motion. Operates phones, computers, fax machines, copiers, and other office equipment. Do the best work of your life at Realtor.com Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets
    $56.2k yearly 11d ago
  • Overnight News Writer

    Iheartmedia 4.6company rating

    Iheartmedia job in Phoenix, AZ

    Total Traffic + Weather Network Current employees and contingent workers click here to apply and search by the Job Posting Title. The audio revolution is here - and iHeart is leading it! iHeartMedia, the number one audio company in America, reaches 90% of Americans every month -- a monthly audience that's twice the size of any other audio company - almost three times the size of the largest TV network - and almost 4 times the size of the largest ad-supported music streaming service. In fact, we have: More #1 rated markets than the next two largest radio companies combined; We're the largest podcast publisher, with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix; iHeart is the home of many of the country's most popular and trusted on-air personalities and podcast influencers, who build important connections with hundreds of communities across America; We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour; iHeartRadio is the #1 streaming radio digital service in America; Our social media footprint is 7 times larger than the next largest audio service; and We have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale. As a result, we're able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option. Because we reach almost every community in America, we're committed to providing a range of programming that reflects the diversity of the many communities we serve - and our company reflects that same kind of diversity. Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone. Only one company in America has the #1 position in everything audio: iHeartMedia! If you're excited about this role but don't feel your experience aligns perfectly with the job description, we encourage you to apply anyway. At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do! What We Need: iHeartMedia's 24/7 News is looking for a highly experienced news producer in Phoenix for its newswire. The ideal candidate is a seasoned News Producer/Journalist with an eye for detail, a great attitude, and a willingness to "do what it takes" to get the job done. This is an in-house Phoenix position and cannot be done from another location. Please be willing and ready to commit to shift work before applying (nights/weekends/holidays). What You'll Do: Proof reading/writing/editing news copy. Posting content to various platforms. Audio editing. Assignment planning. General newsroom responsibilities. What You'll Need: 5+ years of newsroom experience. Highly efficient news writing skills. Copy editing background. Ability to work from our downtown Phoenix newsroom. Digital audio skills. What You'll Bring: Respect for others and a strong belief that others should do this in return Full proficiency and understanding of job function Open communication with colleagues and direct reports that encourages collaboration and team consensus Strong problem solving skills Efficiency with independent work under minimal guidance Commitment to process improvement for overall team effectiveness Professional communication that stresses diplomacy, empathy and patience Location: Phoenix, AZ: 4686 E. Van Buren Street, Suite 400, 85008 Position Type: Regular Time Type: Full time Pay Type: Hourly Benefits: iHeartMedia's benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following: Employer sponsored medical, dental and vision with a variety of coverage options Company provided and supplemental life insurance Paid vacation and sick time Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing A Spirit day to encourage and allow our employees to more easily volunteer in their community A 401K plan Employee Assistance Program (EAP) at no cost - services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more! We are accepting applications for this role on an ongoing basis. The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status. Non-Compete will be required for certain positions and as allowed by law. Our organization participates in E-Verify. Click here to learn about E-Verify.
    $40k-48k yearly est. Auto-Apply 31d ago
  • Senior People Systems Analyst

    News Corporation 4.5company rating

    Scottsdale, AZ job

    Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Senior People Systems Analyst at Realtor.com Are you a HR systems and technology expert? Are you eager to jump into a role that will provide you opportunities to enhance the People team by using technology (HR & AI)? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest _Senior People Systems Analyst_ and help change the world of real estate, one home at a time. We are seeking a highly motivated and experienced _Senior People Systems Analyst_ to join our dynamic team. This role is crucial in optimizing our HR systems and processes, ensuring data integrity, and leveraging technology to enhance the employee experience. The ideal candidate will have extensive experience with UKG and ServiceNow platforms, APIs, Reporting, Tableau, Applicant Tracking Systems, Learning & Development System and a keen interest to integrating AI solutions into our People Team. Top Reasons to Apply: + Opportunity to join a People team who embraces and values HR data. + Provide solutions to the People team through collaboration and research. + Be part of the HR Talent Experience Leadership team and impact how our tools and data are used. What You'll Do: + System Administration & Support. + Manage and maintain our HRIS platforms, primarily UKG and ServiceNow (future implementation), ensuring optimal performance and functionality. + Provide expert-level support to HR and other departments on HRIS-related issues, troubleshooting problems, and implementing solutions. + Perform system configuration, including setting up new modules, workflows, and reporting structures. + Ensure data accuracy and integrity across all HR systems through regular audits, annual audits (SOX) and data cleansing activities. + Collaborate with IT and other stakeholders on system upgrades, patches, and new feature implementations. + Partner with New Corp, realtor.com (the business) and HR team to ensure HR data is timely, accurate and available. + Manage/influence vendor relationships for systems that are in and out of your control by being the technical voice of our employees and HR team. Reporting & Analytics: + Develop, generate, and maintain standard and custom reports to support HR and business needs via UKG and other HR tools as needed. + Provide the data to support the HR team to identify trends, provide insights, and support strategic decision-making. + Create dashboards and data visualizations via Tableau to present key HR metrics effectively through our HR tools. Project Management & Enhancements: + Lead or participate in HRIS-related projects, from requirement gathering to implementation and post-launch support. + Identify opportunities for system enhancements and process improvements, recommending and implementing solutions. + Act as a subject matter expert for HRIS projects, ensuring alignment with business objectives. Training & Documentation: + Develop and deliver training sessions for end-users (HR and NonHR) on HRIS functionalities and best practices. + Create and maintain comprehensive documentation, including user guides, FAQs, and process flows. AI Integration: + Research and evaluate AI tools and solutions that can enhance HR processes, such as recruitment, onboarding, lifecycle operations, reward and talent management.Collaborate with internal teams and external vendors to pilot and implement AI-driven HR initiatives.Stay informed about emerging AI trends and technologies relevant to HR. What You'll Bring: + Bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field. + Minimum of 8-10 years of experience working with HRIS platforms such as UKG, ServiceNow, Applicant Tracking System, core Talent Development, etc. + Proven hands-on experience with UKG (UltiPro, Workforce Ready, Dimensions) and ServiceNow HRSD (Human Resources Service Delivery). + Strong understanding of HR processes, integrations through APIs, data management, and integrity. + Experience with report writing and data analysis tools. + Excellent problem-solving, analytical, and communication skills. + Ability to work independently and as part of a team in a fast-paced environment. + Ensure positive stakeholder engagement and partnerships. + Demonstrated interest or experience in AI applications within HR is a significant advantage. + Demonstrated excellence in change and project management, from initial discovery to successful implementation. + Act as an influential advisor to stakeholders and HR teams, guiding them on data integrity best practices, upcoming system releases, and the future evolution of our HR technology stack. + Excellent written and verbal communication skills, including the ability to translate technical system. + terminology into easily understandable language. + Manage sensitive and confidential company information, including (but not limited to) data, projects, and initiatives, with professionalism and integrity. Preferred Qualifications: + HRIS certification (e.g., UKG Certified Professional). + Experience with other HR technologies or integrations. + Project management experience in an HRIS context. How We Work: We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. How We Reward You: Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to: + Inclusive and Competitive medical, Rx, dental, and vision coverage + Family forming benefits + 13 Paid Holidays + Flexible Time Off + 8 hours of paid Volunteer Time off + Immediate eligibility into Company 401(k) plan with 3.5% company match + Tuition Reimbursement program for degreed and non-degreed programs + 1:1 personalized Financial Planning Sessions + Student Debt Retirement Savings Match program + Free snacks and refreshments in each office location Do the best work of your life at Realtor.com Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets
    $95k-121k yearly est. 11d ago

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