Systems Administrator jobs at iHeartMedia - 288 jobs

A leading media and community platform in San Francisco is seeking a Staff Storage Platform Software Engineer to design and implement scalable systems that power their creator membership platform. The ideal candidate has over 5 years of experience in backend software engineering, a solid grasp of Python, and familiarity with container orchestration and database management. This role offers a hybrid work model, allowing employees to work in-office 2 days a week. #J-18808-Ljbffr

A prominent entertainment firm is seeking a Lead Software Engineer to develop AI/ML frameworks and contribute to innovative tooling across products. This role involves mentorship of junior developers and leadership in project communications, with a commitment to high-quality coding practices. Ideal candidates should possess extensive software development experience and proficiency in languages such as Python and Java. The company promotes a diverse and inclusive work environment, aiming to create impactful technological solutions. #J-18808-Ljbffr

A hybrid technology firm based in San Francisco seeks an IT Engineer to provide comprehensive IT support. The role requires deep knowledge in MacOS, Windows, and various SaaS applications like Google Workspace. The candidate will manage urgent IT issues and ensure first-class service for diverse end-users, emphasizing collaboration and customer service. The anticipated salary range is $189,000 - $221,000 annually. #J-18808-Ljbffr

Apply now: Lean Performance System Consultant, location is Onsite (Chicago, IL). The start date is ASAP-December 8th for this permanent position. Job Title: Lean Performance System Consultant Start Date Is: ASAP Duration: Permanent Compensation Range: $100-140K base salary Job Description: Lead Lean Performance System initiatives that reduce waste, optimize operations, and guide cross-functional teams through lean transformation. Day-to-Day Responsibilities: Lead Lean/LPS improvement projects from scoping through execution Drive change management activities and influence cross-functional adoption Optimize material flow, plant layout, and production processes Coach and train supervisors, team leads, and internal stakeholders on Lean principles Facilitate workshops, learning sessions, and continuous improvement events Support KPI development, reporting, and metric-based decision-making Collaborate closely with operations, engineering, and quality teams Contribute to the development and rollout of LPS standards and training materials Mentor junior members of the LPS team Stay current on lean trends and improvement methodologies Requirements: Must-Haves: 6-10 years total experience in operations, manufacturing engineering, or assembly environments 3-5 years supervisory, coaching, or team-lead experience Strong project and change management background Hands-on experience with material flow optimization and layout improvements Proven ability to lead Lean/CI projects end-to-end Familiarity with automotive or Toyota Production System (TPS) environments Knowledge of quality standards and operations best practices Excellent communication, collaboration, and stakeholder-influence skills Ability to work in manufacturing/assembly environments Proficiency with Microsoft Office (Outlook, Excel, PowerPoint) Nice-to-Haves: Experience from TSSC showcase companies Six Sigma certification Background in industrial, operations, quality, or manufacturing engineering Exposure to agile methodologies and operational excellence frameworks Benefits Health and dental insurance, a 401(k) plan with employee stock ownership (ESOP) matching, a generous paid holiday shutdown, vacation days, sick days, life and disability insurance, and a wellness program with an Employee Assistance Program (EAP).

Title: Power Systems Applications Engineer Job type: Full-time Roles and responsibilities: Responsible for advanced Power Systems Application software development and successful delivery of assigned functions to meet corporate project/product commitments. The responsibilities include working with Electric Utilities or ISOs (Independent System Operators) and Transmission System Operators (TSOs) on functional software specifications, designing, coding, testing, integration, application tuning and delivery Must have technical/functional skills: 5+ years of work experience in development, customizing and delivering Energy Management Systems for Electric Power Utilities leveraging industry practices Knowledgeable and Proficient in Electric SCADA, Power DMS, Transmission EMS Implementations 5 years of experience with C, Java & SQL/Oracle Database 5 + years of experience with OOPS skills with C++, Full stack Java or other related language. 5+ years of experience with AEMS product (design and development). years of experience with LINUX and Windows Operating Systems SQL, shell scripting, ability to read and interpret logs & debug files Installation of Operating system patches and other 3rd Party Software such as Oracle, NetApp etc. System configuration and Hands on Experience in GitHub and ClearCase 5 years' experience on Realtime or Mission Critical Systems Must have experience in picking up and installing fixes on live customer systems Proven track record of problem analysis, identification and resolution Strong troubleshooting & debugging skills Preferable Skills: Preferable work experience in customizing and implementing Network or Transmission Applications (such as Load Flow, State Estimator, AGC, OPF, CA etc) preferably on Client's Reliance (XA21), as well as EMS/DMS/SCADA of any equivalent platforms from Siemens, OSI, ABB, Schneider etc. Experience performing data modelling will be a plus.

We are RED Group. And We're Thinking Ahead. RED Group is an Industrial Control Systems (ICS) technology development and integration firm specializing in Process Automation, IT/OT Consulting, and Industrial Cybersecurity. We stand out in experience and expertise. We are committed to an employee-centric culture of success where we put our people first and give our staff the opportunities and push that they need to succeed and improve. As a result, they give their utmost to help our clients and get better at what they do each day. Our mission is to add value to our clients' organizations by selecting and deploying the proper resources and technology to ensure their goals are realized. Our team of Engineers, Consultants, Programmers, and Technicians provide the valuable expertise necessary for efficient and secure ICS/OT environments. About the Role We are seeking a Business Systems & IT Administrator to support day-to-day internal IT operations and administration of key business systems. This role serves as the primary owner of internal IT operations, Microsoft 365 administration (Teams/SharePoint/OneDrive), internal ERP administration (user setup, permissions, light configuration, reporting support), and Power BI reporting. This position is based in our Metairie, LA office (or Elmwood, LA panel shop), coordinating with an external Managed Service Provider (MSP) as needed for escalation and backup. Key Responsibilities Internal IT / Helpdesk & Operations Serve as the primary internal IT support resource for users across multiple offices (Windows environment). Troubleshoot and resolve hardware/software issues for end users. Manage onboarding/offboarding technical tasks: device provisioning, account setup, access changes, and equipment collection. Establish and maintain standards for workstations, software deployment, patching/updates, and endpoint protection. Maintain accurate hardware and software inventory (devices, peripherals, licenses). Coordinate with Managed Service Provider (MSP) partners for escalation, specialized projects, and coverage. Microsoft 365 Administration (Teams / SharePoint / OneDrive) Administer Microsoft 365 environment including users, groups, licensing, and access controls. Improve and enforce governance around Teams and SharePoint (structure, permissions, naming conventions, ownership/lifecycle). Support SharePoint information architecture improvements and user enablement. Provide documentation and guidance on internal best practices. ERP Administration & Reporting Support Administer ERP users, roles, permissions, and security design in coordination with leadership and business process owners. Improve usability through configuration, workflow/role tailoring, and vendor collaboration for advanced needs. Learn ERP data structures to support reporting and troubleshooting. Act as the internal liaison with ERP support vendors for issues, enhancements and changes. Power BI Reporting & Dashboards Maintain and enhance existing Power BI reports, datasets, workspace permissions, and refresh schedules. Create dashboards and reports from ERP and other sources to meet business needs. Ensure reporting accuracy through data validation with stakeholders. Create and maintain dashboard documentation (definitions, data sources, refresh logic, ownership). Process, Documentation & Continuous Improvement Build and maintain clear IT documentation, including standards, onboarding/offboarding and systems administration runbooks. Streamline request intake/work management processes (ticketing/work queue) to increase visibility and accountability. Identify and implement improvements to reduce issues, increase consistency, and enhance user experience. Qualifications Experience - Required Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). Minimum of 1 year of IT support experience in a Windows + Microsoft 365 environment. Experience administering Teams and SharePoint, including permissions and basic governance concepts. Power BI experience (report building/maintenance) with a strong willingness to learn and grow. Experience with SQL/querying fundamentals (joins, filtering, basic aggregation) and ability to reason about relational data. Strong communication and customer-service mindset; ability to support both technical and non-technical users. Demonstrated strength in documentation and process building (repeatable workflows, checklists, standards). Ability to travel to other offices on a quarterly basis. Experience - Preferred ERP administration (user/role setup, permissions, reporting support). Knowledge of ERP reporting and data extraction (connectors, APIs/OData, exports, data modeling). Experience with Microsoft 365 governance, including managing Teams and standardizing SharePoint. Exposure to endpoint/device management concepts (Intune, autopilot, imaging, patching frameworks), even if previously done via an MSP. Experience owning or improving a ticketing/work intake process. Experience coordinating vendors/MSPs and managing escalations. Skills Proficient in Microsoft Office Suite. Ability to manage and prioritize multiple projects and priorities. Foster a collaborative and engaging environment by upholding and embodying our Core Values: Be Dependable Cultivate Relationships Strive for Excellence Foster and promote a strong safety culture and follow company safety protocols. Strong organizational skills. Strong team-work skills. Why RED Group? Culture. Growth. Opportunity. At RED Group, we believe that a thriving workplace starts with a strong, employee-centric culture. Our focus on our people ensures they have the resources, support and opportunities needed to excel. Our commitment to success drives outstanding results in our client engagements, with our team always striving for excellence. If you join RED Group, you'll enjoy: A collaborative team environment that values your contribution. Competitive benefits, flexible schedules, and hybrid remote work options. The stability of a well-established company poised for exciting growth. A fun and rewarding career that challenges you while offering opportunities for you to grow and excel. If you're a self-starter looking for a fulfilling career filled with unique growth opportunities where you can challenge yourself, RED Group is the place for you.

Job Description We are RED Group. And We're Thinking Ahead. RED Group is an Industrial Control Systems (ICS) technology development and integration firm specializing in Process Automation, IT/OT Consulting, and Industrial Cybersecurity. We stand out in experience and expertise. We are committed to an employee-centric culture of success where we put our people first and give our staff the opportunities and push that they need to succeed and improve. As a result, they give their utmost to help our clients and get better at what they do each day. Our mission is to add value to our clients' organizations by selecting and deploying the proper resources and technology to ensure their goals are realized. Our team of Engineers, Consultants, Programmers, and Technicians provide the valuable expertise necessary for efficient and secure ICS/OT environments. About the Role We are seeking a Business Systems & IT Administrator to support day-to-day internal IT operations and administration of key business systems. This role serves as the primary owner of internal IT operations, Microsoft 365 administration (Teams/SharePoint/OneDrive), internal ERP administration (user setup, permissions, light configuration, reporting support), and Power BI reporting. This position is based in our Metairie, LA office (or Elmwood, LA panel shop), coordinating with an external Managed Service Provider (MSP) as needed for escalation and backup. Key Responsibilities Internal IT / Helpdesk & Operations Serve as the primary internal IT support resource for users across multiple offices (Windows environment). Troubleshoot and resolve hardware/software issues for end users. Manage onboarding/offboarding technical tasks: device provisioning, account setup, access changes, and equipment collection. Establish and maintain standards for workstations, software deployment, patching/updates, and endpoint protection. Maintain accurate hardware and software inventory (devices, peripherals, licenses). Coordinate with Managed Service Provider (MSP) partners for escalation, specialized projects, and coverage. Microsoft 365 Administration (Teams / SharePoint / OneDrive) Administer Microsoft 365 environment including users, groups, licensing, and access controls. Improve and enforce governance around Teams and SharePoint (structure, permissions, naming conventions, ownership/lifecycle). Support SharePoint information architecture improvements and user enablement. Provide documentation and guidance on internal best practices. ERP Administration & Reporting Support Administer ERP users, roles, permissions, and security design in coordination with leadership and business process owners. Improve usability through configuration, workflow/role tailoring, and vendor collaboration for advanced needs. Learn ERP data structures to support reporting and troubleshooting. Act as the internal liaison with ERP support vendors for issues, enhancements and changes. Power BI Reporting & Dashboards Maintain and enhance existing Power BI reports, datasets, workspace permissions, and refresh schedules. Create dashboards and reports from ERP and other sources to meet business needs. Ensure reporting accuracy through data validation with stakeholders. Create and maintain dashboard documentation (definitions, data sources, refresh logic, ownership). Process, Documentation & Continuous Improvement Build and maintain clear IT documentation, including standards, onboarding/offboarding and systems administration runbooks. Streamline request intake/work management processes (ticketing/work queue) to increase visibility and accountability. Identify and implement improvements to reduce issues, increase consistency, and enhance user experience. Qualifications Experience - Required Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). Minimum of 1 year of IT support experience in a Windows + Microsoft 365 environment. Experience administering Teams and SharePoint, including permissions and basic governance concepts. Power BI experience (report building/maintenance) with a strong willingness to learn and grow. Experience with SQL/querying fundamentals (joins, filtering, basic aggregation) and ability to reason about relational data. Strong communication and customer-service mindset; ability to support both technical and non-technical users. Demonstrated strength in documentation and process building (repeatable workflows, checklists, standards). Ability to travel to other offices on a quarterly basis. Experience - Preferred ERP administration (user/role setup, permissions, reporting support). Knowledge of ERP reporting and data extraction (connectors, APIs/OData, exports, data modeling). Experience with Microsoft 365 governance, including managing Teams and standardizing SharePoint. Exposure to endpoint/device management concepts (Intune, autopilot, imaging, patching frameworks), even if previously done via an MSP. Experience owning or improving a ticketing/work intake process. Experience coordinating vendors/MSPs and managing escalations. Skills Proficient in Microsoft Office Suite. Ability to manage and prioritize multiple projects and priorities. Foster a collaborative and engaging environment by upholding and embodying our Core Values: Be Dependable Cultivate Relationships Strive for Excellence Foster and promote a strong safety culture and follow company safety protocols. Strong organizational skills. Strong team-work skills. Why RED Group? Culture. Growth. Opportunity. At RED Group, we believe that a thriving workplace starts with a strong, employee-centric culture. Our focus on our people ensures they have the resources, support and opportunities needed to excel. Our commitment to success drives outstanding results in our client engagements, with our team always striving for excellence. If you join RED Group, you'll enjoy: A collaborative team environment that values your contribution. Competitive benefits, flexible schedules, and hybrid remote work options. The stability of a well-established company poised for exciting growth. A fun and rewarding career that challenges you while offering opportunities for you to grow and excel. If you're a self-starter looking for a fulfilling career filled with unique growth opportunities where you can challenge yourself, RED Group is the place for you.

Job Title: Windows System EngineerLocation: Chantilly VA or King of Prussia PAClearance Required: Active Top Secret / SCIEmployment Type: Full-Time OverviewWe are seeking a skilled Windows System Engineer with Citrix administration experience to support secure, mission-critical IT operations within a classified environment. The ideal candidate will have a strong background in Windows server management, virtualization, system optimization, and security compliance, with a proven ability to manage and support enterprise Citrix environments. Key ResponsibilitiesAdminister, configure, and maintain Windows Server environments (2016, 2019, or later) in accordance with security and operational standards.Manage, monitor, and troubleshoot Citrix infrastructure including Citrix Virtual Apps and Desktops, StoreFront, and Citrix Director.Implement and maintain Active Directory (AD), Group Policy, and DNS/DHCP configurations.Apply DISA STIGs, security patches, and system hardening procedures to maintain compliance with DoD and organizational standards.Support virtualized environments (VMware or Hyper-V) and assist with storage and network integrations.Perform system monitoring, backup, and recovery operations to ensure high availability and resilience.Collaborate with cybersecurity teams to ensure systems remain compliant with RMF and security baseline requirements.Provide Tier 2/3 support for escalated system and user issues related to Windows or Citrix systems.Document configurations, changes, and procedures in accordance with organizational policies. Required QualificationsActive Top Secret / SCI Clearance (TS/SCI)5+ years of hands-on experience as a Windows Systems Engineer or Systems Administrator.Strong Citrix administration experience (Citrix Virtual Apps and Desktops, Citrix Studio, Citrix Director, StoreFront).Proficiency in Windows Server management, Active Directory, Group Policy, and PowerShell scripting.Experience with VMware or Hyper-V virtualization platforms.Working knowledge of DoD security standards, STIGs, and RMF compliance processes.Excellent troubleshooting, documentation, and communication skills. Preferred QualificationsCitrix certifications (e.g., CCA-V, CCP-V, or CCE-V).Microsoft certifications such as MCSA or MCSE.Experience supporting environments within a DoD, Intelligence Community, or federal contractor setting.Familiarity with SolarWinds, SCCM, WSUS, or similar management tools.$150,000 - $180,000 a year

We are seeking a Systems Engineer with strong Windows Server and Citrix administration experience to join a mission-critical program supporting a federal intelligence customer. This position is fully onsite and offers the opportunity to directly impact national security operations by ensuring the reliability, security, and performance of advanced geospatial and cloud-based systems.We are looking for a self-starter who thrives in complex technical environments, brings expertise in Windows system administration, and has hands-on experience with Citrix in enterprise or government settings. Key Responsibilities - Take a leadership role in driving system changes, enhancements, and long-term improvements.- Work closely with government and contractor stakeholders to troubleshoot and resolve complex incidents (INCs).- Proactively recommend and implement configuration changes to enhance performance, scalability, and reliability.- Deploy security patches, hotfixes, and updates across test and production environments.- Maintain and update critical system databases with new data and configuration details.- Develop, document, and update operational and security SOPs, troubleshooting guides, and technical diagrams.- Ensure stability of mission-critical systems through monitoring, incident response, and remediation activities. Required Qualifications - Bachelor's degree in Information Systems, IT, Computer Science, or related discipline.- Active Top Secret clearance with the ability to obtain SCI post-hire.- DoD 8570 Certification (Security+ or higher).- Strong experience with Microsoft Windows Server and Windows administration.- Hands-on experience with Citrix administration.- Familiarity with cloud, SOA, and virtualization environments.- Experience with AWS technologies (EC2, S3 Buckets, Reserved Instances, etc.).- Knowledge of systems engineering and sustainment best practices.- Proficiency with Git/GitLab or other version control systems.- Strong documentation skills including VDDs, diagrams, SOPs.- Familiarity with collaboration tools such as Jira and Confluence. Preferred Qualifications - Prior experience supporting geospatial products or programs.- Citrix certifications.- AWS certifications (Solutions Architect, Developer, DevOps Engineer, etc.).- SAFe Agile certification.$125,000 - $170,000 a year

The Junior Systems Administrator works as part of a multi-discipline and collaborative team of Operations staff including IT professionals, Television, and Radio engineers. This role is hands-and-action focused, supporting traditional IT in addition to working in an engaging broadcast environment where new ideas are welcomed. We're looking for someone who possesses the skills of a self-starter and can can work independently and provide friendly support to all functional areas across the company. This position will work with a team of individuals who support the24/7 Operations of a statewide TV and Radio network with multiple studio locations. As a non-profit organization, employees should be willing and able to accept other duties and tasks unrelated to the role of the Junior Systems Administrator. We recognize that not everyone enters the world of work with the same advantage, opportunity, and privilege. This is why your skills and experiences are important to us. Take the leap and apply, you just might be the person we are looking for! Essential Job Functions Adheres to and enforces company IT policies and industry cybersecurity best practices such as CISA. Collaborates with third-party vendors who may be involved in diagnosing and correcting system related issues and assisting with solutions. Documents and completes issue resolutions using the helpdesk electronic tracking system. Maintains an updated and current inventory of company technical equipment using an internal tracking system. Maintains tracking and inventory of computer/printer devices for asset controls. Monitors company data backup both off-site and on-site to meet industry standards. Monitors SIEM alerts and remediates or elevates issues when appropriate. Provides end-user support, whether remote or in-person, resolving technical issues and providing technical assistance for all operating systems and applications via the company helpdesk. Provides hands-on support for productions reaching all platforms including television, digital, and radio. Provides new employees with required hardware and appropriate access to the companys computer systems; off-boards employees as they exit the company. Reviews incoming patches and assesses impact on business operations. Trains staff in basic use of software, hardware, and other tools needed for them to complete their work. Verbally communicates and writes reports on all maintenance activities through a combination of electronic and written logs. Responsibilities Assists in maintaining and managing business applications (e.g., Adobe Creative Cloud, Slack, Zoom). Assists in maintaining hardware and software of various network infrastructures (e.g., Firewall, Switches, Routers, Copper and Fiber patches, Wireless Access Points). Assists in maintaining various Microsoft Windows Server roles and applications (e.g., DNS, DHCP, AD). Assists in preparation of strategies for business continuity and disaster recovery. Assists in recommending, developing, and implementing system changes, where appropriate. Assists in troubleshooting, diagnosing, and remediating network anomalies and issues. Integrates new technologies and workflows in an ever-changing technological landscape, when needed. Provides feedback for efficient and productive use of technology systems. Provides technical expertise and recommendations for company growth and efficiency. Works collaboratively with the Operations team and other company departments to meet company and/or project goals. Knowledge, Skills, and Abilities Knowledge of: Best practices around maintaining data integrity and backup infrastructure. CISA cybersecurity protocols. Current market trends. IP networks, Virtual Machine Environments, Microsoft operating systems, and best practices for each. Skill in: Broadcast specific technology such as AoIP (Dante), FTP, media encoding, and distribution. Communicating technical concepts to both technical and non-technical clients/stakeholders. Demonstrating effective time management and organizational skills to prioritize, organize, multi-task, accomplish work in a timely manner, and meet specified deadlines. Establishing and maintaining effective working relationships with consultants, engineering firms, contractors and staff. Providing technical expertise and recommendations for team growth and technological innovation. Taking ownership and action within the scope of the position to ensure and/or improve the success of Company objectives. Ability to: Communicate effectively and professionally with internal and external customers/clients using written, oral, and interpersonal communication skills. Cross-train to support other operations teams/departments Grow skillset and expand into more advanced roles and responsibilities. Maintain records; prepare reports. Provide recommendations on new and emerging technology. Start, participate, manage and finalize projects. Work effectively with communities and individuals who are racially, culturally, and /or linguistically diverse. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job functions are typically performed under conditions such as what the Department of Labor describes as medium work, which is exerting up to 36 to 50 pounds of force occasionally (occasionally: activity or conditions that exist up to one-third of the time) and/or 22-30 pounds of force frequently (frequently: activity or conditions that exist between one-third and two-thirds of the time), and/or greater than negligible up to 11- 15 pounds of force constantly (constantly: activity or condition exists more than two-thirds of the time) to move objects. Activities of this position may include frequent in-person interactions. Must have the ability to perform manual labor both in, and out, of doors. It is essential to be able to stand for prolonged periods, perform extensive and repetitive arm motions and use fine motor skills. Must have close visual acuity to perform an activity. Position Type and Expected Hours of Work This is a full-time, salary exempt position which may include frequent in-person or virtual interactions. This position is expected to be in the office to maintain and provide direct support for company technology assets. In-state travel is expected up to 10% to support remote production and satellite studio locations. Job functions are typically performed under conditions such as those found in general office or administrative work. This position is not substantially exposed to adverse environmental conditions. The normal workday is between 7:00 am and 3:00 pm, but the position will include weekend and evening shifts to support production on an as-needed basis. Education and Experience Bachelor's degree in Computer Science, Information Technology or a related field AND minimum A+ certification (Network+ certification preferred) AND 5+ years of IT experience; OR any similar combination of education and experience. Experience in a broadcast or media environment a plus, supporting both in television and radio operations.

What makes us different is what makes us unique. At Ampersand Solutions Group (AMPERSAND) we take pride in being and doing things differently. We believe in growth and value through continuous innovation and a multi-disciplinary, diversity-of-experience approach rooted in uncompromising integrity, subject matter expertise, and an obsession with Employee, Community, and Customer stakeholder delight. We believe our success is based on stakeholder satisfaction and we work to prove that, every day and in every interaction. Job Description Supporting the DEVCOM AvMC S3I Software Mission Assurance Contract Conducts day-to-day system administration of the hardware and software in a software test and integration lab. Assists in hardware and software installation, configuration, troubleshooting, scanning, and patching and backup of client servers and workstations. Performs hardware and software upgrades, and assists in integration and test setup. Applies security patches and recommended operating system (OS) patches. Participates in software and hardware testing for tactical systems. Support, troubleshoot and resolve software/hardware conflicts/problems on a variety of platforms. Provides system performance tuning, and performs backups and restores. Monitors, troubleshoots, and resolves client server and workstation related problems. Follows established software/hardware baseline configuration to set up, maintain, and configure client servers, associated client workstations, and peripherals. Assists the ISSM/ISSO (Information Systems Security Manager/Information Systems Security Officer) with documentation required for RMF compliance. Exhibits excellent communication skills within a team-based environment with clients and other IT personnel. Coordinates and communicates activities, status updates, outage notifications and schedule information. Prepares required documentation, including both program-level and user-level documentation. Utilizes strong analytical and troubleshooting skills. Qualifications Required BS in Computer Science, Information Technology, or an equivalent technical degree Minimum 3 years experience in information technology or Windows System administration Possess strong script troubleshooting and generation for applying STIG and best practice requirements Some travel Ability to obtain and maintain security clearance Desired MCSE Comptia Security+ certified Experience with Windows 10 and Server 2012/2016 is a plus Experience with DoD or Army Defense programs CISSP certified STRONGLY PREFER - Current DoD Secret Clearance Necessary Honesty, superior ethics Interpersonal savvy, excellent communication skills Ability to be a team player Initiative Positive attitude Professionalism Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description New Hampshire Public Radio (NHPR) is seeking an experienced network and systems administrator to join our technology team. The IT Systems Administrator will be responsible for the administration, maintenance and repair of computer hardware, software, and cloud systems necessary to support the operations of New Hampshire Public Radio. This is a full-time, exempt, on-site role based in Concord, NH, reporting to the Director of Technology. The starting salary range for this position is $65,400 - $85,000 based on experience. We also consider internal equity, among other factors, when deciding compensation. Essential Duties Include: Support, install, configure, and maintain VMware vSphere 8, Microsoft Server, and desktop operating systems. Diagnose and resolve technical issues, outages, and system failures to minimize disruptions and provide technical support to users. Support FortiGate firewall and Cisco Meraki switch infrastructure. Manage Microsoft 365, Entra, Azure, and Intune environments. Additional Duties and Responsibilities Include: Participate, implement, and maintain security measures on identities, network, compute, storage, and broadcast infrastructure. Maintain CrowdStrike endpoint protection and vulnerability scanning. Manage Veeam backup of on-premises and cloud resources and assist in developing and maintaining disaster recovery plans. Participate in the assessment, specification, and implementation of hardware and cloud solutions. Provide user and systems support as part of a rotating on-call 24/7/365 support structure. Develop and/or maintain department procedures and documentation for applications and hardware. Manage cloud phone and messaging systems. Work with broadcast engineering team to support IP-based broadcast equipment and infrastructure; training provided. Other duties as assigned. Qualifications: Associate's degree and two years of relevant experience, including in the administration of virtual servers, networks, and a variety of cloud applications. Demonstrated knowledge of computer networking and switch configuration. Hands-on experience with Microsoft 365 administration. Hands-on experience with firewalls, Fortinet or SonicWall preferred. Some scripting experience is a plus. Strong analytical and diagnostic skills to identify and resolve complex technical issues. Diligence in managing system configurations, security settings, and documentation. Record of providing excellent customer service. Excellent communication, organizational, and time management skills. Ability to work effectively both independently and collaboratively. A valid driver's license and satisfactory motor vehicle record. Ability to lift up to 50 pounds. However, we know there are great candidates who may not have all these qualities or who have important skills we may not have outlined above. If this is you, do not hesitate to apply and tell us about yourself Compensation & Benefits: This is a full time, exempt position and the salary range for this role is $65,400 to $85,000 annually. NHPR offers a generous benefits package that includes health and dental insurance; company-paid short and long-term disability; flexible spending accounts; 403(b) savings plan with a company match; and a free on-site fitness center. Employees are entitled to three weeks of vacation time and 14 paid holidays, as well as paid sick and parental leave. Things to Know About Us: NHPR is the state's foremost news organization, focused on producing accountability journalism and engaging deeply with the diverse communities and people of the Granite State. For 40 years, NHPR has produced incisive local news on the radio and emerging audio platforms, complementing the national and global reporting of our partners at NPR. NHPR is the winner of multiple National Edward R. Murrow Awards for overall excellence from 2015 through 2023 and a finalist for the 2024 Pulitzer in Audio Journalism. We make nationally prominent podcasts - including Bear Brook, Outside/In, Civics 101 and Document - and have a fast-growing footprint in digital and social media. We have over 23,000 member households, over 60% of which are sustaining members. We seek people who are approachable, collaborative, empathetic, optimistic, and solution-minded. Together, we are building a culture based on earned trust, transparency, equity and inclusion. We hold ourselves accountable to our goals and our values. NHPR is intent on being public radio for all of New Hampshire, and to expanding our audience and advancing our mission and vision by deepening our engagement with diverse people and communities across the state and beyond our borders. To Apply: Please apply on the job opportunities page of our website, NHPR.org, or through this link: ********************************** Include a Resume NHPR is proud to be an Equal Employment Opportunity employer committed to a diverse and dynamic workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job Posted by ApplicantPro

New Hampshire Public Radio (NHPR) is seeking an experienced network and systems administrator to join our technology team. The IT Systems Administrator will be responsible for the administration, maintenance and repair of computer hardware, software, and cloud systems necessary to support the operations of New Hampshire Public Radio. This is a full-time, exempt, on-site role based in Concord, NH, reporting to the Director of Technology. The starting salary range for this position is $65,400 - $85,000 based on experience. We also consider internal equity, among other factors, when deciding compensation. Essential Duties Include: Support, install, configure, and maintain VMware vSphere 8, Microsoft Server, and desktop operating systems. Diagnose and resolve technical issues, outages, and system failures to minimize disruptions and provide technical support to users. Support FortiGate firewall and Cisco Meraki switch infrastructure. Manage Microsoft 365, Entra, Azure, and Intune environments. Additional Duties and Responsibilities Include: Participate, implement, and maintain security measures on identities, network, compute, storage, and broadcast infrastructure. Maintain CrowdStrike endpoint protection and vulnerability scanning. Manage Veeam backup of on-premises and cloud resources and assist in developing and maintaining disaster recovery plans. Participate in the assessment, specification, and implementation of hardware and cloud solutions. Provide user and systems support as part of a rotating on-call 24/7/365 support structure. Develop and/or maintain department procedures and documentation for applications and hardware. Manage cloud phone and messaging systems. Work with broadcast engineering team to support IP-based broadcast equipment and infrastructure; training provided. Other duties as assigned. Qualifications: Associate's degree and two years of relevant experience, including in the administration of virtual servers, networks, and a variety of cloud applications. Demonstrated knowledge of computer networking and switch configuration. Hands-on experience with Microsoft 365 administration. Hands-on experience with firewalls, Fortinet or SonicWall preferred. Some scripting experience is a plus. Strong analytical and diagnostic skills to identify and resolve complex technical issues. Diligence in managing system configurations, security settings, and documentation. Record of providing excellent customer service. Excellent communication, organizational, and time management skills. Ability to work effectively both independently and collaboratively. A valid driver's license and satisfactory motor vehicle record. Ability to lift up to 50 pounds. However, we know there are great candidates who may not have all these qualities or who have important skills we may not have outlined above. If this is you, do not hesitate to apply and tell us about yourself Compensation & Benefits: This is a full time, exempt position and the salary range for this role is $65,400 to $85,000 annually. NHPR offers a generous benefits package that includes health and dental insurance; company-paid short and long-term disability; flexible spending accounts; 403(b) savings plan with a company match; and a free on-site fitness center. Employees are entitled to three weeks of vacation time and 14 paid holidays, as well as paid sick and parental leave. Things to Know About Us: NHPR is the state's foremost news organization, focused on producing accountability journalism and engaging deeply with the diverse communities and people of the Granite State. For 40 years, NHPR has produced incisive local news on the radio and emerging audio platforms, complementing the national and global reporting of our partners at NPR. NHPR is the winner of multiple National Edward R. Murrow Awards for overall excellence from 2015 through 2023 and a finalist for the 2024 Pulitzer in Audio Journalism. We make nationally prominent podcasts - including Bear Brook, Outside/In, Civics 101 and Document - and have a fast-growing footprint in digital and social media. We have over 23,000 member households, over 60% of which are sustaining members. We seek people who are approachable, collaborative, empathetic, optimistic, and solution-minded. Together, we are building a culture based on earned trust, transparency, equity and inclusion. We hold ourselves accountable to our goals and our values. NHPR is intent on being public radio for all of New Hampshire, and to expanding our audience and advancing our mission and vision by deepening our engagement with diverse people and communities across the state and beyond our borders. To Apply: Please apply on the job opportunities page of our website, NHPR.org, or through this link: ********************************** Include a Resume NHPR is proud to be an Equal Employment Opportunity employer committed to a diverse and dynamic workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Job Title: SAP Basis Consultant Experience Level: 5-8 years Work Hours: Flexibility to work outside of standard office hours as needed for production tasks. We are seeking an experienced SAP Basis Consultant who can manage SAP Basis activities independently. The ideal candidate should be proficient in handling SAP databases such as Oracle (Primary), SAP HANA (Primary), and DB2 (Secondary), with a solid grasp of Linux and Windows operating systems, as well as networking and storage infrastructure. Key Responsibilities: Perform SAP system monitoring and resolve technical issues. Administer SAP background jobs, transport management, and client administration. Conduct performance optimization and system troubleshooting. Carry out SAP database refreshes, system copies, kernel upgrades, and SAP installations. Manage database administration for Oracle, SAP HANA, and DB2 environments. Support SAP archiving processes and procedures. Provide SAP security and role design expertise. Set up and maintain IBP CI-DS, including task promotions. Configure and troubleshoot SAP Cloud Connector. Collaborate with cross-functional teams on SAP operations and enhancements. Preferred Skills & Experience: Deep understanding of SAP architecture and Basis components. Experience with SAP security audits, IBP roles, SAP BTP, and Charm administration is a plus. Proven ability to work independently in a fast-paced environment. Strong problem-solving and analytical skills. Additional Requirements: Availability to work during non-business hours for critical production tasks. Excellent communication skills and ability to coordinate with global teams. Nice to Have: Hands-on experience in SAP BTP and SAP ChaRM (Change Request Management). Prior involvement in audit activities related to SAP systems. Qualifications: Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience). 5+ years of SAP Basis administration experience. Strong knowledge of SAP NetWeaver, S/4HANA, and related components. Experience with system refreshes, upgrades, and migrations. Proficiency in database administration (HANA, Oracle, DB2 or SQL Server). Familiarity with OS administration (Linux/Windows/Unix). Exposure to SAP Solution Manager. Knowledge of SAP Security and GRC is a plus. Experience in SAP RISE environment is a plus. Excellent problem-solving, troubleshooting, and analytical skills. Strong communication skills to interact with business stakeholders, auditors, and IT teams. Ability to work independently and manage multiple priorities in a fast-paced environment. Ability to adapt to evolving cloud technologies and security threats. Experience working in large enterprise environments. Salary Target Range: $80,000 - $100,000, bonus eligible From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.

Database Administrator (SQL, DBA) \/ System Administrator The Database Administrator (SQL) \/ System Administrator is responsible for maintaining and optimizing the organization's IT infrastructure and database systems. This hybrid position supports both system administration and database operations equally, ensuring high availability, performance, and security across servers and SQL environments. The role combines hands\-on management of Windows systems, MECM, and GPO administration with SQL Server database maintenance, monitoring, and optimization. Primary Responsibilities Database Administration (SQL) (50%) Support and maintain SQL Server database environments (approximately three servers) to ensure operational stability, performance, and data integrity. Monitor and resolve database alerts, incidents, and performance issues related to CPU, memory, I\/O, disk space, blocking, deadlocking, replication, and connectivity. Perform daily database maintenance tasks including backups, restores, recovery model management, DBCC commands, index and statistics maintenance, and capacity checks. Implement performance tuning and query optimization using SQL Profiler, Performance Monitor, and related diagnostic tools. Administer replication, clustering, mirroring, and log shipping configurations to maintain database reliability and fault tolerance. Review and validate backup, maintenance, and monitoring reports daily; ensure timely resolution of database\-related issues. Develop and maintain automation for repetitive database operations and reporting. Provide weekly operational status reports to the COR or IT Manager summarizing performance metrics, incidents, and system improvements. Collaborate with network and application teams to resolve issues requiring cross\-functional support. System Administration (50%) Perform physical and virtual server maintenance, installation, patching, configuration, backup, and restoration. Manage and administer technologies such as Microsoft Endpoint Configuration Manager (MECM), Group Policy Objects (GPO), and Windows Server environments. Schedule and perform operating system and firmware updates, security patches, and maintenance tasks to ensure compliance and optimal performance. Configure and maintain server hardware health and ensure continuous application availability. Tune systems for optimal performance and implement automation and scripting (e.g., PowerShell) for operational efficiency. Develop and maintain system and application monitoring procedures and conduct daily health checks. Generate performance metrics and analyze resource consumption trends for capacity and performance planning. Ensure system security compliance through auditing, patch management, and configuration control. Collaborate with other infrastructure and security teams to maintain high availability, scalability, and disaster recovery readiness. Create and maintain detailed operational documentation including escalation procedures, contact lists, and configuration baselines. Requirements Bachelor's degree in Information Technology, Computer Science, or related discipline, or equivalent experience. 3-5 years of experience as a Windows System Administrator (MECM, GPO, patch management, automation). 2-4 years of experience with Microsoft SQL Server administration and performance optimization. Proficiency in PowerShell or similar scripting languages for automation. Experience with virtualization platforms (e.g., VMware, Hyper\-V). Strong understanding of system and database security, compliance, and auditing practices. Excellent analytical, troubleshooting, and communication skills. Ability to manage multiple systems and databases simultaneously in a fast\-paced environment. Security & Compliance Ensure compliance with organizational and government security requirements. Maintain and document system and database configuration baselines in accordance with security policies. Participate in audits and assist in remediating identified vulnerabilities. Support continuity of operations through backup, redundancy, and disaster recovery procedures. Reporting Provides weekly status and performance reports. Benefits Employer Health Plan, 401K, Holiday and Vacation. 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ABOUT US Rollout Systems works with a wide spectrum of talent to establish an atmosphere that stimulates creativity, constant progress, and achievement. We believe in empowerment for success and providing the tools to do the best job for our customers. Our corporate values are transparent; being open and honest with each other. Come and join our dynamic team! JOB DESCRIPTION Seeking a highly motivated, talented and driven Linux Systems Administrator (Linux/Unix) to work Onsite supporting enterprise IT for our War-fighter customer who upholds America's status as the "Land of the Free" every day, at work, or at play. RESPONSIBILITIES Install, configure and manage the Linux operating systems and related tool sets Gather requirements, develop, and conduct design reviews Maintain servers to be compliant per NAVAIR and DISA policies Utilize functional knowledge of backup and disaster recovery technologies Utilize strong understanding of system security principles and experience to execute hardening techniques Document, update, and maintain documentation and knowledge base, including system descriptions, procedures, events and processes Build new infrastructure servers Maintain, administer, and patch systems for optimum performance and security Migrate or update systems Participate in weekly routine maintenance tasks Respond to system failures promptly to bring applications back online Install and troubleshoot common industry COTS and GOTS applications Perform continuous monitoring actions for systems and infrastructure including scanning, DoD STIG application and other Cyber compliancy actions Work in an Agile Scrum methodology to track and report on tasking Utilize knowledge in scripting and automation tools REQUIREMENTS 5+ years of hands-on experience working with Linux, Unix, and Windows Experience with Linux/Unix, Red Hat, and CentOS (Linux). Experience with Linux Server to include the build, maintenance, and troubleshooting, as well as addressing, service requests, routine sever maintenance (firmware, failures, hardening, etc.), and server consolidation Experience supporting software development Experience with DevOps/DevSecOps (CI/CD, Docker Swarm, Kubernetes, Ansible) Experience in DoD Information Assurance/Cybersecurity policies and procedures to include hardening of systems, implementing Security Technical Implementation Guides (STIGs) and scanning Experience in solving complex technical issues is essential REQUIRED CERTIFICATION(s) CompTIA Security+ CE Windows or Linux OS certification SECURITY CLEARANCE Active Interim Top Secret Security Clearance EDUCATION Bachelor's Degree in Computer Science or related discipline; advanced degree preferred. Combination of background, education, and training may be considered in lieu of degree #00053 ---------------------------------------------------------------------------------------------------------------------------------------------------------------- BENEFITS Generous PTO/Leave Package 11 Paid Federal Holidays Medical, Dental, & Vision Plan Short-Term & Long-Term Disability Accidental Death & Dismemberment 401K Retirement & Matching Profit Sharing Plan Free Training & Development Subscription Tuition Assistance Program Direct Deposit OUR CULTURE Built upon open communications and teamwork principles that keep a talented, tenured workforce in place; consistent quality services; proactive, out-of-the-box thinking, and the highest ethical values. COMPENSATION The likely salary range for this position is $85,280 - $155,560 annually. This is not, however, a guarantee of total compensation or salary or any other compensation offered. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Rollout Systems offers a variety of benefits including health insurance with domestic partner coverage, company-funded health savings account and life and disability insurances, 401(k) matching, 401(k) profit-sharing, education assistance, paid time off, and paid holidays. The specific programs and options available to an employee may vary depending on date of hire, location, and schedule type. EEO & AFFIRMATIVE ACTION Rollout Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We are an Equal Employment Opportunity (EEO) and Affirmative Action employer and abide by the requirements of the EEOC and the Title 41 CFR 60-300.5(a) and 60-741.5(a), which prohibits discrimination against qualified individuals based on protected veterans and individuals with disabilities. Please NO Third-Party Agencies: Rollout Systems does not accept unsolicited resumes or profiles from recruiters or employment agencies.

Responsibilities Sentinel Technologies is seeking a Senior Systems Administrator for one of our partners in Tucson, AZ. As the Senior System Admin, you are responsible for this highly available environment. Your responsibilities will include systems and some network servers, system security and data integrity. The ideal candidate will be able to offer guidance and project direction to staff and management as a subject matter expert. In building out this environment, you will also be tasked with creating process and procedure. This is a long term contract to hire position onsite in Tucson, AZ. Qualifications Must have Bachelor's degree in Computer Science, Information Systems, or a related field; or equivalent experience (10+ years). Must have minimum 5 years of hands-on experience in system administration or IT infrastructure roles. Certifications (Preferred): Microsoft, VMware, Cisco, Nutanix, or Veeam certifications. Must have experience with Server & Virtualization: Hyper-V, VMware (vSphere, ESXi, vCenter), and Nutanix Acropolis Cisco UCS blade management and service profile configuration Experience with Pure Storage, Cisco UCS, Nutanix, HyperV, Broadcom and Veeam as this is a part of their technology stack. Design and deploy Microsoft-based systems including Windows Server, Active Directory, Exchange environments. Develop and implement system configurations, procedures, and guidelines for the Microsoft environment. Plan and execute system upgrades, migrations, and expansions. Manage and maintain Windows Server environments, including installation, configuration, and troubleshooting. Administer and support Active Directory, Group Policy, DNS, DHCP, and other related services. Oversee Exchange Server operations, ensuring email system stability and security. Develop and maintain system documentation, operational procedures, and training materials. Participate in on-call rotation Valid Arizona Driver's License Legally authorized to work in the US without sponsorship Must demonstrate a “can-do” attitude We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service. What you get: We offer weekly competitive pay, medical, dental, vision, 401K and more. Overview MOTIVATED…..make IT happen! Sentinel Technologies, Inc. has been rated a top workplace every year since 2012! About Us: Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO. If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact! If you share our passion about what technology can do and want to be part of a top workplace environment - we'd like to have you join our team. Learn more at ************************* As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please. Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law. If you are an individual with a disability and need assistance in applying for a position, please contact ************************. The “Know Your Rights” Poster is available here ******************************************************************************************** Sentinel EEO Policy Statement is available here. **************************************** JFNDNP

Network Lead Required Skills: · Extensive experience in F5 Load Balancer and Cisco Nexus 9K · Designed, built and managed rollout of Riverbed WAN accelerator appliances in twenty of our main sites to help speed up user experience across the WAN. · Designed and implemented 802.11b/g/n wireless solutions with Cisco 5508's controllers and access point's at all 100 locations utilizing WPA/AES encryption over PEAP Authentication for our corporate users while creating an open Guest wireless environment completely separated and protected for ease of access for consultants and clients. · Designed, built and monitored Cisco 6500's running VSS in our data center to support UCS server farm that supports our ecommerce environment. · Designed, built and managed Citrix NetScaler load-balancers hosting ecommerce and corporate LDAP/HTTP/HTTPS applications. · Designed, built and managed enterprise wide Content Web filtering solution utilizing Bluecoat Proxy appliance. · Successfully planned and configured connectivity into AWS data centers utilizing 10gig direct connect links with backup VPN connections. · Successfully planned and migrated 2000 VPN client from Juniper VPN to Cisco Any Connect VPN solution utilizing ASA5585 firewalls. · Successfully planned and implemented DMVPN that serves as a backup to Rogers MPLS. · Successfully upgraded data center infrastructure from Brocade to Cisco Nexus 6k/5K's to support new UCS built-out. · Successfully planned and upgraded 2800/7200 series routers to ISR4431/3900/ASR1001-X series routers enterprise wide. · Designed, built and migrated to two new offsite Co-Lo locations CenturyLink and Internap data centers to host our ecommerce applications. · Provide level-3 support and day to day mentoring to other team members across the enterprise. Qualifications F5 Load Balancer and Cisco Nexus 9K Additional Information All your information will be kept confidential according to EEO guidelines.

Who WE are: Our mission is to be Chicagoland's premier gaming and entertainment destination, celebrated for unparalleled hospitality and an unforgettable guest experience. We're not just a casino-we're a community where our team members thrive, with countless opportunities for career growth and a workplace culture centered on inclusivity and fun. As we continue to elevate our standards of excellence, we seek dynamic, coachable individuals who are passionate about hospitality and eager to grow with us. At American Place Casino, every moment is crafted to delight, every opportunity is a pathway to success. Who WE are looking for: An Information Systems Administrator is an IT professional who supports an organization's IT department. They work closely with their IT leadership team to support, install, administer, and optimize applications, systems, hardware, software, and services, including application and file servers, Active Directory, DNS/DHCP, printing, and information security, including SSO. Their role is to ensure the smooth and secure operation of an organization's technological systems. This role reports directly to the IT Systems Engineer. Assist with incidents and request resolution in collaboration with the IT team per APC IT policies and procedures to ensure all incidents and requests are resolved to service-level agreements. The successful candidate will be responsible for supporting efficiencies in IT systems and security to support APC end-users while delivering world-class service. The appropriate candidate should This position will require off-hours work during scheduled maintenance windows or resolution of service disruption, as well as weekend coverage. Job titles similar to this role include: IT Administrator Network Administration IT Specialist What is expected of YOU: As the overseer of daily operations at the IT service desk, your responsibilities encompass a range of critical tasks. These include managing incident resolution, service requests, and providing user support. You'll be tasked with vigilantly monitoring key performance indicators (KPIs) to evaluate service desk performance, identifying areas ripe for enhancement. It will also be incumbent upon you to ensure adherence to service desk policies, procedures, and best practices, thereby optimizing service delivery efficiency. Prioritization and delegation of tasks will be pivotal in maintaining a swift resolution of incidents and service requests. You'll also be expected to adeptly troubleshoot and meticulously document complex technical issues and customer complaints, addressing them promptly and satisfactorily. Collaboration with service providers to guarantee service quality and compliance with service level agreements (SLAs) will be essential. Furthermore, your role entails the provision of regular reports and updates to IT management, offering insights on service performance, ongoing issues, and strategic initiatives. Experience YOU will need: Bachelor's degree in Computer Science or Management Information Systems (MIS) required Alternatively, 1-3 years of relevant experience acceptable 1-3 years of hands-on experience in network and PC troubleshooting and resolution Solid understanding of TCP/IP and networking concepts Ability to manage existing infrastructure to ensure uninterrupted 24/7/365 operation Capability to engineer server, storage, and other shared infrastructure services Proficiency in troubleshooting, investigating, and researching hardware, software, and network operating systems Monitor and maintain various systems, including servers, desktops, laptops, mobile devices, Wi-Fi networks, and corporate telephony Take corrective actions as necessary Demonstrate experience in monitoring key performance indicators (KPIs) to evaluate service desk performance and identify opportunities for improvement Ability to align infrastructure services with mission-critical technology services under IT management Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift 25+ pounds at a time. Certificates, Licenses, Registrations: Able to obtain/maintain necessary licenses and/or certifications as required by local gaming regulations. Benefits/Perks: Medical, Dental, Vision Matches 50% of your contribution, up to 4% of eligible contribution Educational Tuition Reimbursement Paid Time Off Ventra Program, EAP programs, etc. Salary Range: 50,000 to 82,500 Company Statement on EOAA: American Place Casino is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.