Job Summary: The Sr. Director, Brand Marketing will be responsible for defining and driving iHerb's global brand narrative, ensuring consistency across all touchpoints while tailoring messaging for regional resonance. This leader will oversee global storytelling, creative development, organic and influencer-driven social media, and the in-house creative studio. As a key member of the marketing leadership team, this role will balance creative excellence with performance-driven outcomes, ensuring iHerb's brand is trusted, inspiring, and differentiated in the wellness eCommerce category. Job Expectations: Brand Marketing
Lead development and execution of iHerb's global brand strategy, including the “Why iHerb” trust platform and value-based storytelling.
Define and protect brand positioning, voice, and visual identity across all markets, applicable for every customer and employee touchpoints (incl. iHerb.com)
Develop target customer segments and persona, leveraging both qualitative and quantitative methods.
Partner with Regional Marketing leaders to localize global brand initiatives for cultural and market relevance.
Establish the measurement for and optimize brand awareness, consideration, and preference in top markets.
Content & Social Media
Oversee all organic social media strategy and execution across platforms (Instagram, TikTok, YouTube, Facebook, LinkedIn, etc.).
Drive influencer and creator collaborations that amplify iHerb's brand story and drive engagement globally and regionally.
Establish content pillars aligned with brand strategy, customer needs, and key growth campaigns.
Foster innovation in formats (short-form video, livestreams, UGC) to maximize relevance and reach.
Creative Studio
Lead the in-house creative team (design, video, production, copywriting) and manage external agencies as needed.
Develop scalable processes to deliver high-quality assets for global campaigns, regional activations, and performance marketing.
Champion design excellence and ensure creative consistency across all platforms and customer touchpoints, including UX/UI
Knowledge, Skills and Abilities: Required:
Proven track record of building and scaling global brands with measurable impact.
Deep expertise in social media, influencer marketing, and digital-first storytelling.
Strong background in creative leadership, including managing in-house studios and agencies.
Exceptional leadership and collaboration skills; ability to work across regions and functions.
Strong analytical mindset to balance creativity with performance metrics.
Experience working in global, cross-functional environments to align brand and creative execution without PR/communications scope.
Equipment Knowledge:
Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred
Requisite knowledge of brand & creative platforms, and the latest in AI-based creative strategies and tactics.
Experience Requirements: Generally requires a minimum of 12+ years of experience in brand marketing, creative leadership, or related fields within eCommerce, consumer goods, or retail. Education Requirements: Bachelor's Degree or related qualifications preferred.
#LI-ME1 The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc. iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations.
Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company's 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company's policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents.
Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies.
For more information on iHerb benefits, visit us at iHerbBenefits.com.
Anticipated Pay Scale:
$190,000 - $240,000 USD
Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to *************************. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.
About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth's best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.
We're the world's largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we've been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.
Our vision is to become the #1 destination for health and wellness across the world.
With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:
Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity
iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit ********************** For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.
$190k-240k yearly Auto-Apply 12d ago
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SAP Enterprise Business Solutions Architect
Iherb 4.6
Remote Iherb job
At iHerb, we are on a mission to make health and wellness accessible to everyone globally through our products and platforms. As part of our multi-year digital transformation journey, iHerb's Enterprise Architecture group focuses on improving our current and future technology platforms and product platform architectures.
We are currently seeking a Enterprise Solutions Architect to support our Order-to-Cash and Supply Chain domains. This role will collaborate across various business units, including Finance, Operations, Technology, and Planning to design and modernize iHerb's Business Applications in order to provide a scalable foundation for growth. In addition, this role will assist in creating iHerb's Order-to-Cash modernization roadmap and introduce product governance to align with iHerb's overall enterprise strategy and business metrics. This role requires strong technical skills across several key technology focus areas (ERP systems, integration patterns, databases, cloud platforms, security and compliance etc). You will also collaborate with functional teams to develop iHerb's holistic supply chain technology landscape, accounting for key dependencies and potential synergies across various product roadmaps across platforms. This role reports directly to the VP, Enterprise Applications.
Principal Enterprise Architect - Order-to-Cash/Supply Chain Responsibilities:
Collaborate with Business leaders and Stakeholders to understand organizational goals and translate them into technology strategies.•
Develop and maintain the enterprise application architecture roadmap, ensuring alignment with business needs and industry best practices.
Lead end to end design and integration of comprehensive business solutions across ERP (SAP), SCM, Finance, and other enterprise applications.
Ensure solutions are scalable, reliable, and meet performance requirements while addressing compliance and security standards.
Oversee the evaluation, selection, and implementation of new technologies and tools to enhance business capabilities.
Establish integration strategies and frameworks for seamless connectivity between ERP and other Enterprise Systems.
Ensure data consistency and process harmonization across applications to support a unified business strategy.
Serve as the primary point of contact on end to end Business Solutions between Business and IT teams, facilitating collaboration and effective communication.
Provide thought leadership and technical expertise to drive innovation and continuous improvement.
Define and enforce architecture standards, best practices, and governance models for enterprise solutions.
Conduct regular audits and reviews to ensure compliance with architectural principles and technology policies.
Guide cross-functional teams in solution design, development, and deployment efforts.
Mentor junior architects and technical staff, fostering a culture of learning and innovation.
Lead troubleshooting efforts for complex issues, ensuring minimal disruption to business operations.
Develop proactive measures and contingency plans to mitigate risks associated with enterprise solutions.
Ensure ROI (Return on Investment) is clearly defined and account for cross-functional dependencies
Lead program steering committee meetings comprised of Director/Sr Director/VP/C-Suite stakeholders
Functional/domain experience and/or exposure to some of the following: OMS, B2B, Transportation Management (TM), Procurement (P2P), Tax, Currency, Rebate/Scanback, Payment, WMS, demand forecasting/planning and similar.
Collaborate with iHerb's TMO (Transformation Management Office) to define enterprise architecture standards, systems integration patterns and adherence across all iHerb enterprise systems
Minimum Qualifications:
BS or MS in Computer Science, Information Systems or related field;
Proven experience (8-10+ years) as Enterprise architect or similar role, with emphasis on designing and implementing Order-to-Cash solutions
Excellent communication skills. Must have the ability to effectively communicate with technical and non-technical peers.
Experience in business process framework including process decomposition, data and functional flows and architecture frameworks
Deep understanding of Order to Cash processes and ERP systems with demonstrated hands-on experience
Demonstrated knowledge in data migration, governance, pipeline and quality
Experience with designing best-in-class standards for integration patterns across systems to ensure seamless data and information flow
Experience with enterprise middleware (iPaaS) and integration patterns is required.
Experience with leading ERP systems such as Oracle or SAP is required.
Industry experience in eCommerce and Consumer Product Goods is a plus
#LI-JC1
The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc. iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations.
Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company's 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company's policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents.
Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies. For more information on iHerb benefits, visit us at iHerbBenefits.com.
Anticipated Pay Scale:$176,534-$264,801 USD
Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to *************************. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.
About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth's best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.
We're the world's largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we've been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.
Our vision is to become the #1 destination for health and wellness across the world.
With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:
Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity
iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit ********************** For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.
$176.5k-264.8k yearly Auto-Apply 1d ago
Operations Lead
Coupang 4.5
Riverside, CA job
We exist to wow our customers. We know we're doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.
We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Role Overview
Safety is a top priority at Coupang and all Coupang hires must have a safety-first mindset. The Operations Lead will perform various duties within assigned department to facilitate operations safely at the Riverside Fulfillment Center (FC). Areas responsible may include but not limited to Environment, Health, and Safety (EHS), Quality, Inbound, Inventory, Replenishment, Outbound, and Maintenance. As a leader of the team, you will provide safety leadership, train new hires, be a key contributor in safety programs, participate in department meetings, engage other FC workers, assist in developing standard operating procedures, and generate necessary reports.
What You Will Do
Provide training for new hires and existing workers on various topics including safety, quality, operations, maintenance, and others as required.
Provide oversight and direction to FC workers.
Ensure all required trainings are completed.
Develop solutions to issues that come up in the FC.
Engage FC workers, encouraging a safe and positive work environment.
Assist in developing and ensuring execution of standard operating procedures.
Assist other departments as needed.
Operate an RF gun/PDA device.
Maintain safety and housekeeping standards in the FC.
Oversee operational processes to ensure correct inventory levels and that orders are completed accurately and on time
Review workload and assign tasks to employees
Properly train and coach warehouse team and provide positive developmental opportunities; recommend disciplinary actions as needed
Correctly utilize a warehouse management system and maintain appropriate work documents
Establish, maintain, and promote exceptional customer service
Correctly interpret and enforce company policies and safety procedures to ensure compliance; safely operate various equipment and tools
Provide support and backup to warehouse management
Competencies
Proactive critical thinking and problem-solving
Able to supervise and lead a team
Effective communicator
Basic math
Computer literacy
Able to work independently or as part of a team
Detail-oriented
Able to work in a fast-paced environment
Supervisory responsibilities
Lead worker training and development
Ensure workers following the SOP in all areas of the department
Coach and mentor worker's
Coordinates and provide training to workers as needed
Identify and report failures related to safety, operations, SOP execution, and any other significant issues that arise.
Work environment
Fast-paced
Medium to loud noise levels
High and low warehouse seasonal temperatures
Minimal exposure to dust
Steel-toed shoes/boots required
Physical demands
Must be able to remain in stationary position (sit and stand) for 10+ hours
Must be able to stand, move, and walk for 10+ hours
Must be able to bend and lift up to 50 lbs
Must be able to push/pull up to 50 lbs of exerted force
Preferred education and experience
High school diploma or GED
One year+ experience with leading and training
Some experience working in a warehouse environment
Forklift experience
Problem solver/lead experience
*
Disclaimer:
This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Pay & Benefits
Our compensation reflects the cost of labor across several US geographic markets.
Hourly pay rates range from $23 to $25, plus any overtime. Pay rate depends on position, shift, and experience. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race, including but not limited to hair texture and protective hair styles), color, religion, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, ancestry, national origin (including language use restrictions), age (40 and over), physical or mental disability, medical condition, genetic information, HIV/AIDS or Hepatitis C status, family status (including but not limited to marital or domestic partnership status), military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other characteristic or class protected by the laws or regulations in the locations where we operate. Coupang is also committed to providing a safe work environment for its employees and its consumers. If you need assistance and/or a reasonable accommodation in the application of recruiting process due to a disability, please contact us at
************************
$23-25 hourly Auto-Apply 13d ago
Warehouse Freight Handler
Capstone Logistics 3.8
Paramount, CA job
Paramount, CA
$660-$1380 paid weekly
4:00AM until finished and 1pm until finished
People want to work at Capstone because of our high-performance culture. We build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. Through transparency and open lines of communication, we do the right thing and deliver on our promises. Think you have what it takes?
The Opportunity:
Warehouse Associates perform a variety of warehouse responsibilities including but not limited to loading, unloading, selecting, freight hauling, auditing, repacking, sorting, palletizing, clean up, housekeeping and other duties as assigned by site leadership.
Requirements:
High-energy individual with a strong work ethic, the work is fast paced and very physical
Lift and carry 25-75lbs, materials handled vary
Prior warehouse and/or equipment experience is preferred but we are willing to train the right candidate
Why you should work with us:
Get paid weekly
Benefits-after 60 days of employment
Career growth-our company looks to promote from within first
Join our travel team, see the country, learn how all our sites operate
Paid Training, Safety Incentives
Our team fully embraces a high-performance culture, that inspires us to build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities.
About the Company:
Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers. We have capabilities in freight management, warehouse and distribution center support, last-mile delivery, supply chain analytics, and optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.
$660-1.4k weekly 17h ago
CRM Marketing Specialist II
Iherb 4.6
Iherb job in Irvine, CA
The CRM Operations Specialist, will play a crucial role in the day-to-day execution and optimization of iHerb's global campaigns, with a strong focus on in-house email template development and coding. This individual will be responsible for ensuring the timely, accurate, and high-quality delivery of marketing communications across diverse regions and campaign types, contributing significantly to customer engagement and business objectives through both operational execution and technical development across channels including email, push notifications, in-app messages, SMS, and platforms like WhatsApp.
Job Expectations:
Email Template Development & Optimization: Design, code, and maintain responsive email templates from scratch using advanced HTML and CSS. Ensure flawless rendering and functionality across a wide range of email clients and mobile devices, and optimize for performance.
Campaign Execution & Deployment: Configure, set up, and deploy a high volume of email and push notification campaigns within CRM platforms (e.g., Braze, Simon Data), ensuring adherence to specified send criteria, audience segmentation, and scheduling.
Quality Assurance (QC): Serve as a meticulous quality control specialist, reviewing campaign setups, creative assets, copy, and segmentation, and personally QA'ing email template code to ensure accuracy, brand consistency, and integrity prior to launch.
Copywriting Support: Contribute to campaign content by handling specific copywriting needs, particularly for regional and co-op marketing initiatives.
A/B Test Execution: Support the strategy and execution of A/B tests from initial setup to monitoring and data collection, aiding in performance optimization.
Cross-Functional Collaboration: Coordinate and liaise effectively with internal teams, including regional marketing, design, translation, data, and technology teams, to gather necessary assets and align on campaign requirements.
Tool Management Assistance: Provide support in managing and troubleshooting key CRM tools (e.g., Braze, Simon Data, CMS), assisting in the resolution of operational issues.
Reporting & Analysis Support: Assist in gathering campaign performance data and conducting basic analysis to inform future strategies.
Process Adherence & Improvement: Ensure strict adherence to established CRM operational processes and best practices, and contribute ideas for workflow efficiency.
Knowledge, Skills, and Abilities:
Required:
Expert proficiency in HTML & CSS specifically for email template development, including responsive design principles and cross-client compatibility.
Strong understanding of campaign segmentation, A/B testing methodologies, and deployment best practices.
Proficiency with enterprise-level CRM/ESP platforms (e.g., Braze, Salesforce Marketing Cloud, Adobe Campaign, Simon Data, Iterable).
Exceptional attention to detail and strong organizational skills.
Excellent written and verbal communication abilities.
Ability to manage multiple tasks simultaneously and adapt to changing priorities.
A collaborative mindset with proven ability to work effectively across various teams.
Equipment Knowledge:
Experience/knowledge of Braze, Simon Data, Asana, and Tableau is a plus.
Knowledge of snippet languages such as Jinja and Liquid is a plus.
Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Slides, Forms) is preferred.
Experience with Microsoft Office Suite (Word, Excel).
Experience Requirements:
2-4 years of hands-on experience in CRM operations, email marketing, or digital campaign execution, with significant experience in email template coding and development. Preferably in a high-volume, fast-paced environment. Experience within an e-commerce environment is a plus.
Education Requirements:
Bachelor's degree in Marketing, Business, Communications, or a related field, or equivalent practical experience.
The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc. iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations.
Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company's 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company's policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents.
Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies.
For more information on iHerb benefits, visit us at iHerbBenefits.com.
Anticipated Pay Scale:
$51,480 - $100,303 USD
Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to *************************. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.
About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth's best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.
We're the world's largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we've been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.
Our vision is to become the #1 destination for health and wellness across the world.
With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:
Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity
iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit ********************** For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.
$51.5k-100.3k yearly Auto-Apply 15d ago
Director, Merchandising
Iherb 4.6
Remote Iherb job
The Director, Merchandising applies their analytical skills and business expertise to take ownership and drive growth and profitability for their category(s) while articulating a clear strategy and long-term vision that aligns with company objectives. As a department leader, they are responsible for developing and executing strategies as it relates to product, pricing, promotions, high level negotiations and vendor relations. This includes optimization of key, high volume brands, identifying cost saving opportunities and defining category focus & opportunities while fostering continued growth. Developing strategies and programs that differentiate iHerb from key competitors will be imperative, beyond branded assortments.In addition, they will be responsible for hiring, managing and developing Merchants and creating a cohesive, efficient and forward-thinking team. The role directly partners with Senior Management and Executives. This role is the sixth step in the progression of the Merchandising team's buying structure, and is responsible for making high level merchandising decisions for strategic, top tier accounts.
Job Expectations:
Cultivate, direct and support leading edge Merchandising team focused on key categories; enabling them to further develop and grow assigned category with tools for success
Work closely with Senior Management, Executives and team to develop and implement business strategies for your category(s) and the department's short and long-term growth objectives.
Lead your team to strategically negotiate with vendors to secure exceptional everyday pricing, marketing & promotional budgets, special opportunity buys, growth incentives including rebates and accruals, delivery, and payment terms for strategic, top tier accounts.
Develop, establish, and analyze strategies for key category metrics (KPIs) to drive solutions for category performance, new and existing brands, new products, pricing, gross margin, promotions, and product life cycle while seeking opportunities for improvement
Create strategies that differentiate iHerb from key competitors beyond branded assortments and price.
Align Global and regional Merchandising strategies to capitalize on complementary assortments.
Partner with our regional teams, legal, tax, supply chain and IM&P to unlock vendor relationships and sales in key markets beyond North America.
Build and maintain an overall vendor base which creates and sustains a competitive advantage and appropriate product assortment for the aligned category role.
Establish an action plan to capitalize on category and product innovation, industry trends, global markets, competitor offerings, consumer trends, and ways to differentiate our offering to exceed customer expectations.
Foster relationships with strategic, top volume, highly visible existing/new vendors to drive sales, product innovation, margin growth, promotional support and maintain regular and consistent communication to ensure a clear understanding of short/long-term goals and capabilities
Development and execution of contracts related to suppliers and products
Approve onboarding of new product/brands and drive open to buy process to ensure timely addition to market
Manage category gross profit and contribution margin to ensure desired mark-ups, margin and seek strategic pricing opportunities
Partner with the Inventory Management and Planning leadership team on ensuring stock position, financial prudence, promotion support, and ensuring suppliers provide optimum product flow for a positive customer experience
Partner on strategies to improve supply chain efficiencies and ensure cost-cutting measures are in place as relates to Merchandising for greater company profitability
Develop and manage brand, product and category short/long-term promotional activities that are profitable and highly effective in conjunction with suppliers, buyers and Marketing team
Develop and optimize data/reports to enable in-depth analysis of category successes/challenges
Comply with company policies and procedures, including safety, business ethics, and standards of conduct
The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.
Knowledge, Skills and Abilities:
Required:
Ability to implement, prioritize and coordinate multiple team projects within the company and motivate team to achieve objectives
Intellectually curious, energetic self-starter that is highly resourceful with a can-do attitude and solid decision-making skills
Strong data analysis and pricing strategy background
Excellent written and verbal communication skills
Confidence to manage up, secure buy-in from executive leadership, and navigate challenging situations
Excellent organizational, investigative and problem-solving skills
Ability to identify processes needing improvement, and to recommend and implement improvements
Strong negotiation skills, influencing abilities and relationship management
Entrepreneurial mindset and positive leader that is a mentor and team player/developer/builder and collaborator with strong interpersonal skills and long term vision
Equipment Knowledge:
Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred
WMS, EDI, SAP, Asana, Tableau experience a plus
Experience Requirements:
Generally requires a minimum of twelve (12) years of progressive experience in Merchandising with extensive experience in an e-commerce environment, preferably in a strategic setting in a mid to large size global organization.
#LI-LR1
Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to *************************. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.
About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth's best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.
We're the world's largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we've been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.
Our vision is to become the #1 destination for health and wellness across the world.
With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:
Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity
iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit ********************** For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.
$98k-152k yearly est. Auto-Apply 1d ago
Vendor Compliance Auditor
Capstone Logistics 3.8
Compton, CA job
This role is responsible for auditing the quality of incoming loads, ensuring compliance with established standards, and identifying any deviations.
SUPERVISORY RESPONSIBILITIES:
None
ESSENTIAL FUNCTIONS:
Responsibilities:
Observe the quality of loads on arrival
Review loads for violations
Identify and document root causes through tablet procedures
Communicate violations by gathering up to 30 photographs using multiple angles if necessary
Validate information prior to reporting violations
$53k-84k yearly est. 17h ago
Inside Sales Account Executive (Healthcare Sales)
Staffing for Doctors 4.2
Los Angeles, CA job
Staffing For Doctors is transforming how medical practices staff their teams. We provide highly trained virtual medical professionals that allow doctors and staff to focus on patient care not staffing challenges.
We're scaling quickly and are building a strong inside sales team to support nationwide growth.
This role is for true closers who can manage high-volume conversations, build trust over the phone, and convert qualified leads into long-term clients.
The Role
As an Inside Sales Account Executive, you will own deals from first conversation to close entirely from inside the office. You'll work a full pipeline of inbound and outbound leads, guide prospects through a consultative sales process, and close recurring-revenue agreements.
This is not a call-center role.
This is a closing role with real accountability and real upside.
What You'll Own
A steady pipeline of inbound and outbound leads
Full ownership of the sales cycle: discovery → demo → close
Consistent monthly revenue targets
Accurate forecasting, follow-up, and CRM hygiene
Long-term client relationships and account expansion
What You'll Do
Spend the majority of your day on the phone and video calls with medical practices
Qualify, educate, and close prospects into recurring staffing agreements
Handle objections, pricing conversations, and deal structuring
Execute within a proven sales process, and help improve it
Collaborate with marketing and operations to ensure smooth onboarding
Represent Staffing For Doctors as a trusted healthcare partner
Who This Role Is For
2+ years of inside sales or B2B closing experience
Healthcare, staffing, SaaS, or service-based sales experience preferred
Proven track record of hitting or exceeding quota
Comfortable managing high call volume and full sales cycles
Strong phone presence, listening skills, and follow-up discipline
Competitive, coachable, and motivated by performance-based earnings
Career Path & Promotion Track
We promote from within.
High performers can grow into:
Inside Sales AE → Senior AE → Team Lead → Inside Sales Manager → Regional / National Sales Leadership
Top inside closers may also move into:
Enterprise Sales
Strategic Partnerships
Territory / Field Sales
Compensation & Benefits
Base Salary: $50,000 - $60,000
On-Target Earnings: $100,000+ (base + commission)
Employment Type: Full-time
Office-based role with structured support and leadership access
Clear KPIs, coaching, and advancement opportunities
Why High Performers Join Us
Real closing authority
Strong inbound demand and lead flow
Clear expectations and performance metrics
Leadership that promotes execution and results
A product that solves real problems for medical practices
$50k-60k yearly 17d ago
Staff Backend Engineer, Growth Engineering
Coupang 4.5
Mountain View, CA job
Company Introduction We exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did we ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.
We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Role Overview
In Growth Engineering, our goal is to increase the number of transacting Customers while also growing their purchase frequency and lifetime value. We build core platforms and services that power Coupang's growth and marketing efficiency. Various platforms under our portfolio include Search Advertising Platform, Affiliate Platform, Display targeting & re-targeting Platform, CRM, Audience Platform, Push Marketing Platform, and other core marketing services for user profile, landing, tracking & attribution. ML opportunities across these portfolios include targeting, personalization, product & offer recommendations, budget optimization, real-time bidding, creative optimization, fraud detection, and various others.
As a Staff Engineer within Coupang's Growth Engineering team, you will be instrumental in architecting and developing a next-generation data platform (Marketing Data Service) designed to seamlessly integrate and process online/real-time, near-real-time, and various data streams. This platform will prioritize low-latency processing to transform raw data into a robust, user-centric feature store, enabling high-performance machine learning model training and real-time online inference serving. Furthermore, you will lead initiatives to ensure the platform delivers a dynamic online user profile, offering granular user attribute insights to empower downstream services across the Growth Engineering ecosystem. Your expertise will directly contribute to advancing Coupang's data-driven capabilities, aligning technical innovation with strategic business objectives.
What You Will Do
* Design, develop, and automate large-scale, high-performance streaming data processing systems to drive business growth and enhance product experience
* Build scalable data infrastructure and pipelines using best-in-class software engineering practices
* Develop optimal data models for storage and retrieval, meeting critical product and business requirements
* Ensure the platform supports high availability, reliability, and low-latency.
* Take full ownership end to end: from solution investigation/benchmark, development to operational health
* Establish and execute short and long-term architectural roadmaps
* Drive continuous improvement to the efficiency and flexibility of the data, platform, and services while maintaining a high bar for customer trust, performance, and availability
* Collaborate with data scientists, machine learning engineers, and other stakeholders to understand data requirements and deliver solutions
* Implement data quality and validation processes to ensure the accuracy and consistency of ingested data
Basic Qualifications
* 6+ years of professional software development experience
* 5+ years of experience in data-related products with proficiency in Spark, Flink, Spring, and Java
* Experience with open-source frameworks and technologies, like Spring, AWS, APIs, NoSQL, Big Data Technologies (Kafka, Hive, Cassandra, ClickHouse, Apache Flink, Apache Spark, or similar)
* Hands on Python experience
* Excellent coding skills, with emphasis on data structures, algorithms, problem solving, refactoring, performance improvement and complexity analysis
* Distributed systems experience is a must, should be skilled at designing, implementing, and maintaining systems at scale, and working on tradeoffs based on business demand
* Taking ownership comes naturally to you and you thrive in an environment where priorities and requirements are not always clear
* Comfortable working and learning in an agile, fast-paced environment
* Bachelor's degree in computer science or related field
Preferred Qualifications
* Experience taking a leading role in building complex software systems that have been successfully delivered to customers
* Experience with internet-scale datasets and feature engineering (feature pipeline and feature store development)
* Experience communicating with users, other technical teams and senior management to collect requirements, describe software product features, technical designs and product strategy
* Experience influencing software engineering best practices
* Hands-on expertise in many disparate technologies, ranging from front-end user interfaces through to back-end systems and all points in between
* Experience working backwards from the customer and delivering innovative, simple solutions
* Fluency in oral English, and Chinese language is a bonus
At Coupang, you will:
* Work on a challenging and impactful project that directly influences Coupang's user acquisition and engagement strategies
* Collaborate with a talented global team of engineers, data scientists, and product owners who are passionate about building innovative solutions If you are a passionate engineer with the skills and experience to make a significant impact on Coupang's user understanding and personalization efforts, we encourage you to apply!
Pay & Benefits
Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation.
The base pay for this position ranges from $142,000/year in our lowest geographic market to $309,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
General Description of All Benefits
* Medical/Dental/Vision/Life, AD&D insurance
* Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
* Long-term/Short-term Disability
* Employee Assistance Program (EAP) program
* 401K Plan with Company Match
* 18-21 days of the Paid Time Off (PTO) a year based on the tenure
* 12 Paid Holidays
* XX weeks of Paid Parental leave
* Pre-tax commuter benefits
* MTV - [Free] Electric Car Charging Station
General Description of Other Compensation
"Other Compensation" includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.
Privacy Notice
* Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: ****************************************
Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at [email protected].
Job Requisition ID: R0066074
$142k-309k yearly 7d ago
Construction Laborer
Staffing Management Group 4.2
West Hollywood, CA job
Job DescriptionOverview
Are you ready to contribute your skills to a dynamic construction project in the vibrant heart of West Hollywood? We are seeking a dedicated and motivated Construction Laborer to join our team. This is an exciting opportunity to play a crucial role in bringing new structures to life, working alongside experienced professionals, and gaining valuable hands-on experience in a fast-paced environment. We believe in fostering a supportive and collaborative workplace where every team member's contribution is valued, and opportunities for learning and professional growth are abundant. If you are eager to develop your construction career and be part of a team that prides itself on quality and efficiency, this role offers a fantastic starting point with potential pathways to more specialized roles within the industry.
Joining our team means becoming an integral part of a project that will shape the local landscape. You'll be working on a site where safety, teamwork, and attention to detail are paramount. We are committed to creating a positive work culture where individuals feel empowered, respected, and challenged to do their best work. This role is perfect for someone who enjoys physical work, has a keen eye for organization, and is committed to maintaining a clean and safe job site. Discover how your efforts can directly impact the successful completion of significant building projects and contribute to the growth of a reputable local builder.
Duties & Responsibilities
As a Construction Laborer, your primary responsibilities will focus on maintaining a safe, clean, and organized construction site to ensure smooth project operations. Your day-to-day tasks will include:
Performing general site cleanup and debris removal, including sweeping, raking, and collecting waste materials.
Assisting skilled tradespersons with various tasks, such as material handling, equipment setup, and basic tool operation.
Loading and unloading construction materials, ensuring they are stored safely and efficiently.
Preparing work areas by setting up barricades, signage, and safety cones as directed.
Operating basic hand and power tools under supervision, adhering to all safety protocols.
Assisting with the demolition of non-load-bearing structures and removal of old materials.
Transporting tools and equipment to and from work areas as needed.
Maintaining a clean and organized tool and equipment storage area.
Adhering strictly to all company safety policies and procedures, including wearing appropriate personal protective equipment (PPE).
Collaborating effectively with all team members, including project managers, supervisors, and other laborers, to ensure project milestones are met.
Reporting any unsafe conditions or hazards to the site supervisor immediately.
Potentially assisting with minor repair and maintenance tasks on site.
Salary & Benefits
We offer competitive compensation that reflects the importance of this role and the skills our team members bring. While the exact salary will be discussed during the interview process, it will be commensurate with experience and local industry standards for a Construction Laborer in West Hollywood. We are committed to providing a comprehensive benefits package designed to support the well-being and financial security of our employees. This typically includes:
Competitive Hourly Wage:Paid weekly or bi-weekly.
Health Insurance:Access to medical, dental, and vision coverage options.
Paid Time Off (PTO):Including vacation days and sick leave to support work-life balance.
Holiday Pay:Compensation for recognized national holidays.
Worker's Compensation:Coverage for job-related injuries.
Safety Training:Regular training and certification opportunities to ensure a safe work environment.
Opportunities for Overtime:Based on project needs and workload.
Professional Development:Potential for on-the-job training and skill development to advance within the construction field.
Supportive Work Environment:A team-oriented culture focused on mutual respect and collaboration.
Qualifications & Requirements
To be successful in this role, candidates should possess a foundational understanding of construction site operations and a strong commitment to safety. The essential qualifications and requirements include:
A minimum of one (1) year of verifiable experience in a general labor or construction support role.
Demonstrated ability to perform physical tasks, including lifting, carrying, bending, and standing for extended periods, with or without reasonable accommodation.
Possession of a personal hard hat and safety boots, and a commitment to wearing all required Personal Protective Equipment (PPE) at all times on the job site.
Familiarity with basic construction tools and equipment, and the ability to learn to operate them safely under supervision.
Strong work ethic and reliability, with a proven record of punctuality and consistent attendance.
Ability to follow verbal and written instructions accurately and efficiently.
Basic understanding of construction site safety practices and procedures.
Legally authorized to work in the United States.
Ability to work effectively both independently and as part of a team.
Effective communication skills to interact with supervisors and colleagues.
Ideal Candidate
The ideal candidate for this Construction Laborer position is someone who is highly motivated, safety-conscious, and thrives in a hands-on work environment. They approach every task with a positive attitude and a strong desire to contribute to the team's success. We are looking for an individual who:
Is highly reliable and punctual:Demonstrating a strong commitment to showing up on time and ready to work.
Possesses a strong work ethic:Eager to learn, takes initiative, and is not afraid of physical labor.
Is safety-oriented:Always prioritizes safety protocols and looks out for the well-being of themselves and their team members.
Is a team player:Collaborates effectively with others, offers assistance when needed, and communicates clearly.
Is adaptable and flexible:Able to adjust to changing priorities and tasks on a dynamic construction site.
Takes pride in their work:Pays attention to detail and strives for excellence in all assigned duties, especially maintaining site cleanliness and organization.
Has a proactive mindset:Identifies tasks that need to be done and takes action without constant supervision.
Is eager for growth:Shows an interest in learning new skills and potentially advancing within the construction industry.
Maintains a positive attitude:Even when faced with challenging tasks or conditions.
Has strong problem-solving skills:Can identify minor issues and suggest practical solutions.
Other Relevant Information
This position is based at a construction project located in West Hollywood, California. The work schedule will typically be full-time, Monday through Friday, with potential for occasional weekend work or extended hours as project demands require. All necessary tools and equipment for performing job duties, beyond the required personal hard hat and safety boots, will be provided by the company. This is an on-site role with no remote work options available due to the nature of construction work. There are no significant travel requirements for this position beyond commuting to the West Hollywood job site. We are committed to fostering a respectful and inclusive work environment for all our team members.
How to Apply
To apply for this exciting opportunity, please submit your application through our careers portal. Be sure to highlight your relevant experience and why you are a great fit for our team. We look forward to reviewing your application.
$32k-39k yearly est. 7d ago
Staff Data Scientist
Coupang 4.5
Mountain View, CA job
We exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did we ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.
We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Role Overview
The Coupang Ads is the advertising platform team within Coupang. We are a globally distributed team focused on delivering advertising solutions for those that sell products on our platform. This includes display, search, performance, brand and video ads offerings.
The Coupang Ads Product Analytics team maximizes revenue from Coupang advertising solutions and helps our user get value from ads. We are responsible for helping drive product strategy across entire ads business. We bring data together to generate actionable insights, answer complex business questions, and help us deepen our understanding of Customers. Our focus is on Coupang's ads business on Ecommerce, and we do this by analyzing KPI's, analyzing the success of A/B and multivariate testing initiatives.
What You Will Do
As a Staff Data Scientist at Coupang Ads, you will be responsible for -
* Product and Monetization strategy: develop and test various auction and monetization models. Provide simulations of the possible impact of changes to be introduced on revenue
* Metrics: deliver a set of Key Performance Indicators, used for reporting on product adoption, usage, performance, and churn. Provide visibility into the effectiveness of the group's monetization efforts
* Forecasting: design and maintain inventory and revenue forecasting models as a critical component of the revenue optimization process. Assist with analyzing sales patterns to identify trends and aid financial forecasting
* A/B Testing: design, conduct, analyze and uncover insights from A/B tests to inform and prioritize product iterations. Do this with statistical rigor and perform cohort studies to answer "why?" on test result drivers
* Tell a Concise Story: At completion of Tests, build timely, compelling, fact-based test recaps that strongly communicate the business 'story' behind the data and test outcomes.
Minimum Qualifications
* Master's Degree in Computer Science, Electrical Engineering, Math or a closely related field
* 4 years of Data Scientist experience in customer-facing technology companies
* Expertise in experimentation and statistics
Preferred Qualifications
The ideal candidate has 6+ years of experience as a data scientist performing ads data analysis, ML model building and optimization, financial analysis, market research, and executive reporting.
* Previous experience in AdTech / Advertising (search, display, branding, retargeting, social, streaming video…), Digital Marketing, Ad Agency, or related domains.
* Strong SQL
* Python or R for statistical analysis
* Hive, Presto, Airflow
* Experience with ML modeling design, deployment, and optimization
* Strong statistics background
* Experience in working on backend and ML systems for large-scale user-facing products
* Data visualization (e.g., Tableau, Qlik, Looker, Power BI)
* Excellent quantitative analysis skills
* Strong presentation and communication skills
* Highly organized and detail-oriented
* Ability to manage multiple projects simultaneously for multiple stakeholders in a fast-paced organization
Pay & Benefits
Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation.
The base pay for this position ranges from $138,000/year in our lowest geographic market to $297,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience.
General Description of All Benefits
* Medical/Dental/Vision/Life, AD&D insurance
* Flexible Spending Accounts (FSA) & Health Savings Account (HAS)
* Long-term/Short-term Disability
* Employee Assistance Program (EAP) program
* 401K Plan with Company Match
* 18-21 days of Paid Time Off (PTO) a year based on the tenure
* 12 Paid Holidays
* Paid Parental leave
* Pre-tax commuter benefits
* MTV- [Free] Electric Car Charging Station
General Description of Other Compensation
"Other Compensation" includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary or wage scale.
Recruitment Process and Others
Recruitment Process
* Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview - Offer
* The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
* Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
* This job posting may be closed prior to the stated end date for application if all openings are filled.
* Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
* Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
Privacy Notice
* Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: ****************************************
Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at [email protected].
Job Requisition ID: R0067395
$138k-297k yearly 36d ago
HR Assistant
Staffing Management Group 4.2
Los Angeles, CA job
Job DescriptionOverview
Are you ready to launch or advance your career in Human Resources with a dynamic and supportive team? We are seeking a highly motivated and detail-oriented HR Assistant to join our growing organization in Northridge, CA, in a temp-to-perm capacity. This is an exceptional opportunity for a proactive individual eager to contribute to a thriving workplace culture and gain hands-on experience across various HR functions. You will play a pivotal role in supporting our employees and HR operations, ensuring a smooth and positive experience from onboarding to ongoing support. Our company prides itself on fostering a collaborative and inclusive environment where every team member is valued and encouraged to bring their unique perspectives. We believe in continuous learning and professional development, offering clear pathways for career growth within the HR field.
This role is perfect for someone who thrives in a fast-paced setting, enjoys administrative challenges, and is passionate about employee well-being. As an HR Assistant, you will be an integral part of a team dedicated to enhancing our organizational effectiveness and employee satisfaction. You will have the chance to work closely with experienced HR professionals, learning best practices and contributing to impactful initiatives. This position offers not just a job, but a stepping stone to a fulfilling career in Human Resources, providing exposure to a wide array of HR specializations and the potential for long-term advancement within our company. Join us and become a key contributor to a team that is shaping the future of our workforce.
We are committed to investing in our employees' success and providing the resources needed to excel. From comprehensive training to mentorship opportunities, you will find a supportive ecosystem designed to help you achieve your professional aspirations. This temp-to-perm arrangement provides a unique chance to demonstrate your capabilities and seamlessly transition into a permanent role, becoming a long-term member of our dedicated HR department. If you are looking for an opportunity where your contributions are recognized, your growth is prioritized, and you can make a tangible difference, then this HR Assistant position is for you.
Duties & Responsibilities
Provide comprehensive administrative assistance to the HR department, maintaining organized records and schedules.
Assist with new hire onboarding processes, including preparing new hire packets, conducting orientation sessions, and ensuring all necessary documentation is completed.
Support payroll assistance functions by collecting, verifying, and processing timekeeping data and other payroll-related information.
Manage and maintain accurate employee records, ensuring data integrity and compliance with privacy regulations.
Respond to employee inquiries regarding HR policies, procedures, and benefits, escalating complex issues as needed.
Assist with recruitment support activities, such as posting job openings, scheduling interviews, and communicating with candidates.
Contribute to HR operations support by assisting with various projects, data analysis, and report generation.
Utilize the Human Resources Information System (HRIS) for data entry, reporting, and employee self-service management.
Coordinate HR-related events and meetings, including scheduling, preparing materials, and managing logistics.
Support compliance efforts by assisting with the preparation and maintenance of HR-related documentation and reports.
Contribute to the continuous improvement of HR processes and procedures, identifying areas for efficiency and enhancement.
Collaborate effectively with team members across departments to support overall organizational goals.
Salary & Benefits
We offer a competitive hourly wage ranging from $22 to $32 per hour, commensurate with your experience and qualifications. This competitive compensation package is designed to attract top talent in the Northridge, CA market. Upon successful transition to a permanent role, our comprehensive benefits package includes robust health, dental, and vision insurance plans, ensuring access to quality care for you and your family. We are dedicated to supporting our employees' financial future through a generous 401(k) retirement plan, including company matching contributions. Our paid time off (PTO) policy provides ample vacation, sick leave, and holidays, promoting a healthy work-life balance. We prioritize employee well-being and offer access to mental health resources, including subscriptions to wellness applications. Professional development is a cornerstone of our philosophy, with opportunities for ongoing training, workshops, and tuition reimbursement to support your career growth. You will also benefit from a supportive work environment that encourages collaboration and innovation, along with company-sponsored social events and team-building activities.
Qualifications & Requirements
High school diploma or equivalent.
Minimum of 1-2 years of experience in an administrative support role, preferably within a Human Resources department.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Demonstrated strong organizational skills with the ability to manage multiple tasks and priorities effectively.
Excellent written and verbal communication abilities, with a professional and approachable demeanor.
Exceptional attention to detail and accuracy in data entry and record keeping.
Basic knowledge of HR processes, policies, and best practices.
Ability to handle confidential information with discretion and integrity.
Preferred Qualifications
Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field.
Prior experience with HRIS platforms and applicant tracking systems (ATS).
Certification such as PHR (Professional in Human Resources), SHRM-CP (Society for Human Resource Management Certified Professional), or an HR Management Certificate.
Experience in a temporary-to-permanent role, demonstrating adaptability and commitment.
Familiarity with California labor laws and regulations.
Skills Technical Skills
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Data Entry and Database Management
HRIS (Human Resources Information System) Navigation
Email and Calendar Management
Document Preparation and Formatting
Basic Report Generation
Virtual Communication Platforms
Soft Skills
Exceptional Communication (Verbal and Written)
Organizational and Time Management
Attention to Detail and Accuracy
Problem-Solving and Critical Thinking
Interpersonal and Customer Service
Adaptability and Flexibility
Confidentiality and Discretion
Certifications
While not strictly required, obtaining industry certifications significantly enhances a candidate's profile and demonstrates a commitment to professional excellence in Human Resources. Preferred/beneficial certifications for this role include the PHR (Professional in Human Resources), SHRM-CP (Society for Human Resource Management Certified Professional), or an HR Management Certificate. These certifications are highly valued as they validate a candidate's foundational knowledge and practical competence in core HR areas. Candidates actively pursuing or holding these certifications will be viewed favorably, as they indicate a dedication to the HR profession and a proactive approach to continuous learning and development. Certifications can positively impact candidacy by showcasing a higher level of expertise and readiness for HR responsibilities.
Ideal Candidate
The ideal candidate for this HR Assistant position is a proactive and highly organized individual with a genuine passion for supporting employees and contributing to a positive workplace culture. They possess an innate ability to manage multiple tasks with precision and a keen eye for detail, ensuring accuracy in all HR operations. This individual thrives in a collaborative environment, demonstrating excellent interpersonal skills and a customer service-oriented approach when interacting with employees and colleagues. They are a self-starter, eager to learn and grow within the HR field, and capable of handling confidential information with the utmost discretion. The perfect fit will align with our company's values of innovation, integrity, and teamwork, seeking a career trajectory where their contributions directly impact employee success and organizational effectiveness. They are adaptable, resourceful, and committed to continuous improvement, ready to embrace the challenges and opportunities presented by a dynamic HR landscape.
About the Role
This is a temp-to-perm HR Assistant position located in Northridge, CA, offering a unique opportunity to transition into a permanent role based on performance and business needs. This role is primarily an on-site position, providing the benefit of direct collaboration with our dedicated HR team and other departments. While remote options are not available for this specific role, we provide a modern, comfortable, and well-equipped office environment. You will report directly to the HR Manager and work closely with a supportive team of HR professionals, gaining exposure to various facets of human resources. All necessary equipment and tools, including a dedicated workstation, computer, and relevant software, will be provided to ensure your success. This role offers a clear growth trajectory, with opportunities to expand your responsibilities, develop new skills, and advance within the HR department as you gain experience and demonstrate capability.
How to Apply
To apply for this exciting HR Assistant opportunity, please submit your application and resume through our online portal. We encourage you to include a compelling cover letter detailing your relevant experience, outlining your interest in this role, and explaining how your skills align with our requirements. Applications will be reviewed on a rolling basis, and qualified candidates will be contacted for an initial interview.
$22-32 hourly 2d ago
ERP & Business Apps - SAP OTC/TM Manager
Iherb 4.6
Remote Iherb job
The SAP OTC/TM Manager will lead all aspects of the Order-to-Cash (OTC) and Transportation Management (TM) domains within the SAP S/4HANA landscape. This role requires a hands-on leader who takes full ownership of project delivery, system integrity, testing governance, and cross-functional collaboration across business, IT, and system integrator (SI) teams.
The ideal candidate will demonstrate strong accountability, proactiveness, and end-to-end project leadership, ensuring delivery excellence beyond SAP boundaries. The manager will act as the primary bridge between SI teams (onshore/offshore), internal SAP and non-SAP teams, and business stakeholders-driving alignment, quality, and timely outcomes across multiple initiatives.
Key Responsibilities:
Leadership & Ownership:
Act as the primary point of contact and leader for all OTC and TM initiatives, accountable for business requirements, project execution, testing, and delivery.
Take full ownership of the functional and technical delivery from design through deployment, ensuring quality, completeness, and adherence to timelines.
Proactively engage with SI partners and business users to clarify requirements, identify risks, and resolve issues before they escalate.
Lead end-to-end System Integration Testing (SIT) - define scope, validate business scenarios, ensure adequate test coverage, and monitor execution and defect resolution.
Ensure clear accountability of SI team members (onshore/offshore): track who is delivering what, monitor productivity, and ensure efficient use of resources.
Provide ongoing direction to internal and external teams, ensuring project progress, issue resolution, and proper documentation.
Governance & Quality Assurance:
Establish and enforce strong quality gates - review functional specifications, configuration, and custom code prior to migration to QA or Production environments.
Implement structured code review and configuration validation processes to prevent defects and ensure compliance with design standards.
Oversee transport governance and ensure all changes follow documented approval and review workflows.
Drive continuous improvement through post-mortem analysis and lessons-learned reviews.
Project Management & Delivery:
Lead and manage multiple projects concurrently, balancing scope, resources, and delivery timelines.
Develop and oversee comprehensive project plans, including resource allocation, risk management, RAID logs, and delivery milestones.
Work closely with cross-functional teams (Logistics, Finance, Order Management, IT Infrastructure, Security, Cloud Ops) to ensure seamless execution and integration.
Ensure on-time, in-scope delivery of solutions that meet business objectives and operational excellence standards.
Collaboration & Stakeholder Management:
Serve as the key liaison between SI partners, business stakeholders, and internal IT teams, promoting transparency, accountability, and timely communication.
Foster strong relationships with internal teams (LandOps, ProdOps, Finance, Global Logistics, Planning) and external vendors to ensure alignment of goals and outcomes.
Partner with business leaders to understand end-to-end processes and ensure SAP solutions effectively support operational goals.
Lead stakeholder meetings to communicate status, risks, dependencies, and next steps.
Functional Expertise:
Provide subject matter expertise in SAP S/4 OTC and TM including Sales & Distribution, freight order management, freight cost settlement, delivery processing, export logistics, and integration with WMS, Finance, and Procurement.
Manage configuration and customization across TM components (Freight Units, Freight Orders, Cockpit, Optimization, DSD, Route Planning, BN4L, P.44, and SMC3).
Ensure compliance with SOD, audit, and trade regulations in all system configurations.
Stay current with latest SAP innovations (e.g., BTP, CPI, Cloud ALM, BRF+) and recommend relevant adoption strategies.
Key Attributes of the Ideal Candidate:
Demonstrates strong ownership mindset - treats projects as accountable deliverables, not tasks delegated to SI partners.
Proactively drives progress by asking the right questions, identifying risks early, and ensuring all stakeholders are engaged.
Maintains end-to-end visibility across SAP and non-SAP components, ensuring seamless business process delivery.
Balances strategic thinking with hands-on execution, ensuring every change aligns with business outcomes.
Exhibits leadership presence with both technical and business teams, instilling confidence and ensuring accountability.
Qualifications:
10+ years of experience in SAP OTC/TM within S/4HANA environments, preferably with Big 4 consulting or enterprise implementation background.
Proven leadership experience managing global SAP projects in high-volume ecommerce or logistics-driven industries.
Strong understanding of OTC and TM process integration across tax, pricing, rebates, logistics, WMS, and finance.
Experience managing SI delivery (onshore/offshore), including SLA adherence, scope control, and governance.
Excellent communication, stakeholder management, and conflict resolution skills.
Professional certifications such as PMP, CPIM, SAP S/4HANA Functional Certification preferred.
Success Criteria:
Demonstrates visible ownership and proactive engagement on all assigned initiatives.
Ensures SIT and UAT are executed with well-defined end-to-end business scenarios and full traceability.
Maintains quality and compliance through pre-migration reviews and documentation.
Delivers projects on time, within budget, and aligned to business expectations.
Builds trust and accountability with business stakeholders and SI teams.
The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.
Education & Experience Necessary For Success
BS in Computer Science, Information Technology or a related field; Master's degree is a plus
Hands on functional experience in S/4 HANA OTC and embedded Transportation management module
At least 5 years of management experience
Participation in all phases of at least 4 full-lifecycles of SAP OTC implementation
Understanding of SAP ASAP & Agile methodologies
Strong organization, change management & project management skills
SAP functional certifications AND/OR PMP certification preferred
Judgment/Reasoning Ability: Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.
Physical Demands: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment: The noise in the work environment is usually moderate. Other factors are:
Hectic, fast-paced with multi-level distractions
Professional, yet casual work environment
Office / Warehouse environment
Ability to work extended hours as required
#LI-JC1
The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc. iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations.
Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company's 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company's policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents.
Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies. For more information on iHerb benefits, visit us at iHerbBenefits.com.
Anticipated Pay Scale:$115,850-$184,307 USD
Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to *************************. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.
About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth's best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.
We're the world's largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we've been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.
Our vision is to become the #1 destination for health and wellness across the world.
With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:
Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity
iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit ********************** For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.
$115.9k-184.3k yearly Auto-Apply 1d ago
Regulatory Affairs Specialist
Iherb 4.6
Iherb job in Irvine, CA
The Regulatory Affairs Specialist will provide support to the Director of Regulatory Affairs in relation to the Company's regulatory compliance efforts.
Job Expectations:
Assist in managing regulatory affairs matters for the company
Responsible for supporting registration/regulatory needs to maintain and further develop the regulatory capability of the Company
Ensure compliance with regulatory requirements for Company's products
Responsible for preparing and submitting regulatory documents, reviewing labels and other materials for compliance
Updates internal SOPs / forms / work instructions and assists with internal training of associates regulatory and internal processes
Keeping abreast of evolving regulations to support product development and commercialization.
Collaborate with cross functional teams to ensure regulatory compliance
Assist in preparing and submitting regulatory documents (product registration dossiers, technical files, labeling, and packing information, to in accordance with applicable regulations)
Provide administrative support with the compilation and maintenance of product regulatory files, ensuring the accuracy and completeness of all required documentation
Support regulatory assessments of product formulas, claims evidence, packaging, and leveling to ensure compliance with local and international regulations
Assign in evaluating ingredient and formula evaluations
Assist in development regulatory guidance documents for cross functional teams
Perform other related duties as required and assigned
The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.
Knowledge, Skills and Abilities:
Required:
Strong understanding of regulatory requirements in relation to product compliance
Great collaborator and team player
Effective research and analytical skills
Strong verbal and written communication skills
Demonstrated ability to work independently on projects, effectively meet aggressive deadlines and able to juggle multiple priorities simultaneously
Equipment Knowledge:
Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred
Experience Requirements:
Generally requires a minimum (7) seven plus years of proven experience in regulatory affairs or related roles within the food/dietary supplement and/or cosmetic industry with in-depth knowledge of FDA and FTC regulations relating to claims, labeling, and ingredient acceptability
Education Requirements:
Bachelor's Degree in science (Food Science, Biology, Chemistry, Biochemistry, or equivalent.)
preferred, or a combination of education and equivalent work experience
The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc. iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations.
Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company's 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company's policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents.
Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies.
For more information on iHerb benefits, visit us at iHerbBenefits.com.
Anticipated Pay Scale:
$69,510 - $126,382 USD
Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to *************************. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.
About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth's best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.
We're the world's largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we've been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.
Our vision is to become the #1 destination for health and wellness across the world.
With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:
Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity
iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit ********************** For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.
$69.5k-126.4k yearly Auto-Apply 13d ago
Electromechanical Technician
Staffing Management Group 4.2
Los Angeles, CA job
Job DescriptionOverview
Are you a highly skilled Electromechanical Technician with a passion for precision, problem-solving, and cutting-edge technology? We are seeking a dedicated individual to join our dynamic engineering team in Northridge, CA. This is an exceptional opportunity to apply your expertise in both mechanical and electrical systems, contributing directly to the performance and reliability of advanced machinery. Our company fosters an innovative, collaborative, and supportive environment where your contributions are recognized and your professional growth is a priority. We believe in empowering our team members with challenging projects, continuous learning opportunities, and a clear path for career advancement. You'll work alongside experienced engineers and technicians, tackling complex electromechanical challenges and becoming an integral part of our success in a high-demand industry. If you are driven by technical excellence and eager to make a tangible impact, this role offers the perfect platform to elevate your career.
We pride ourselves on a culture that encourages ingenuity and critical thinking. Our Northridge facility is equipped with state-of-the-art tools and technology, providing an ideal setting for technicians who thrive on hands-on work and continuous improvement. This role isn't just about maintaining equipment; it's about optimizing performance, implementing innovative solutions, and contributing to the next generation of our products. You will have the chance to develop specialized skills in areas like robotics and automation, which are increasingly vital in today's engineering landscape. We are committed to investing in our employees' professional development, offering tuition reimbursement and access to industry-leading certifications to help you reach your full potential.
Joining our team means becoming part of a forward-thinking organization that values its people. We understand that a fulfilling career involves both challenging work and a supportive community. Here, you'll find both, along with opportunities to expand your skill set, take on greater responsibilities, and advance within the company. This role is ideal for a proactive and detail-oriented technician who is ready to take their career to the next level in a thriving engineering environment.
Duties & Responsibilities
Perform complex electromechanical troubleshooting, diagnosing and resolving issues in integrated systems.
Execute preventive maintenance programs for production machinery and test equipment to ensure optimal performance and longevity.
Conduct precise mechanical assembly and integration of components, ensuring adherence to engineering specifications.
Perform thorough electrical testing, including continuity, voltage, and current measurements, to verify system functionality.
Interpret and utilize detailed blueprints, schematics, and technical drawings for assembly, repair, and modification tasks.
Implement and maintain PLC programming for automated systems, including minor modifications and debugging.
Provide essential robotics maintenance, covering calibration, repair, and programming adjustments for robotic arms and automated cells.
Calibrate and adjust various types of equipment and instrumentation to meet stringent operational standards.
Troubleshoot and repair hydraulic systems and pneumatic systems, ensuring reliable operation and safety.
Document all maintenance activities, repairs, and calibrations accurately in maintenance logs and digital systems.
Collaborate effectively with engineering teams on new equipment installation, system upgrades, and process improvement initiatives.
Mentor junior technicians and contribute to a culture of shared knowledge and continuous learning.
Salary & Benefits
This full-time position offers a competitive annual salary ranging from $60,000 to $95,000, commensurate with your experience and qualifications. We believe in rewarding our team members generously for their expertise and dedication. Our comprehensive benefits package is designed to support your well-being and financial future, including:
Robust health, dental, and vision insurance plans with low out-of-pocket costs.
Generous overtime pay for hours worked beyond the standard workweek.
401(k) retirement plan with a competitive company matching contribution to help you build your savings.
Paid time off (PTO) for vacation, sick leave, and personal days, ensuring a healthy work-life balance.
Tuition reimbursement program to support your continuous education and skill development.
Company-sponsored professional development courses and workshops.
Life insurance, short-term, and long-term disability coverage.
Employee assistance program (EAP) for personal and professional support.
Opportunities for internal promotions and career advancement within a growing organization.
A supportive and collaborative work environment focused on team success.
Qualifications & Requirements
High school diploma or equivalent.
Minimum of 2 years of hands-on experience in electromechanical systems maintenance and repair.
Demonstrated proficiency in electromechanical troubleshooting techniques.
Strong foundational knowledge of electrical and mechanical principles.
Ability to accurately read and interpret complex schematics, blueprints, and wiring diagrams.
Experience with preventive maintenance protocols and best practices.
Proficiency in using various hand tools, power tools, and diagnostic equipment.
Solid understanding of safety protocols and procedures in an industrial setting, including Lockout/Tagout (LOTO).
Preferred Qualifications
Associate degree in Mechatronics, Electromechanical Technology, Industrial Automation, or a closely related field.
Experience with PLC programming logic and basic ladder diagram interpretation.
Familiarity with robotics maintenance and operation.
Previous experience with equipment calibration in a manufacturing or engineering environment.
OSHA Safety Certification.
Skills Technical Skills
Electromechanical troubleshooting
PLC programming (basic)
Robotics maintenance
Equipment calibration
Mechanical assembly
Electrical testing and diagnostics
Blueprint and schematic reading
Preventive maintenance execution
Hydraulic systems diagnostics and repair
Pneumatic systems diagnostics and repair
Soft Skills
Problem-solving and analytical thinking
Attention to detail and accuracy
Effective communication (verbal and written)
Team collaboration and interpersonal skills
Adaptability and willingness to learn new technologies
Strong work ethic and reliability
Certifications
Required Certifications: No specific certifications are strictly required for initial consideration, but demonstrated practical experience and knowledge are paramount.
Preferred/Beneficial Certifications:
* ISA Certified Control Systems Technician (CCST) - Demonstrates expertise in instrumentation, control systems, and troubleshooting.
* ASQ Certified Calibration Technician - Validates skills in calibration principles and practices.
* NIMS Mechatronics Certification - Confirms proficiency in integrated mechanical, electrical, and computer technologies.
* OSHA Safety Certification - Highlights commitment to workplace safety and regulatory compliance.
How Certifications Impact Candidacy: Possessing these certifications can significantly strengthen your application, showcasing your specialized knowledge, commitment to the field, and ability to meet industry standards. They indicate a proactive approach to professional development and a deeper understanding of complex systems, which can lead to accelerated career growth and increased responsibilities within our team.
Ideal Candidate
The ideal candidate for this Electromechanical Technician role is a highly motivated and detail-oriented individual with a strong mechanical aptitude and a solid understanding of electrical systems. They thrive in a fast-paced, hands-on environment and are eager to tackle complex technical challenges with a solution-oriented mindset. This person is a natural problem-solver, capable of working independently to diagnose issues and collaboratively with a team to implement effective repairs and improvements. They are committed to continuous learning, always seeking to expand their knowledge of new technologies and best practices in automation and robotics. A proactive approach to preventive maintenance, a dedication to safety, and excellent communication skills are essential. The perfect fit will align with our culture of innovation, precision, and teamwork, aspiring to grow their career in a leading-edge engineering organization.
About the Role
This full-time Electromechanical Technician position is based at our state-of-the-art facility in Northridge, CA. This is an on-site role, emphasizing hands-on work with our advanced machinery and integrated systems. You will be an integral part of our engineering and operations team, reporting directly to the Maintenance Manager. The team structure encourages collaboration, with opportunities to work alongside various engineering disciplines. We provide all necessary tools, diagnostic equipment, and safety gear to ensure you can perform your duties efficiently and safely. There are no regular travel requirements for this position. The growth trajectory for this role includes opportunities to specialize in areas like automation, robotics, or control systems, with potential for advancement into lead technician or supervisory roles based on performance and demonstrated leadership.
How to Apply
To apply for this exciting opportunity, please submit your application and resume through our online portal. Please include your resume and a cover letter detailing your relevant experience, technical skills, and why you are interested in this position. Applications will be reviewed on a rolling basis until the position is filled.
We are an equal opportunity employer and value diversity at our organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. If you require an accommodation during the application process, please contact the hiring team.
We actively encourage applications from individuals of all backgrounds, experiences, abilities, and perspectives. Veterans, individuals with disabilities, and members of underrepresented groups are strongly encouraged to apply.
$60k-95k yearly 7d ago
Director, Personalization & Retention
Iherb 4.6
Remote Iherb job
iHerb is a multi-billion dollar, global powerhouse in health and wellness that has experienced some of its fastest growth internationally despite being headquartered in the United States. We are masters of global logistics, operating in 180 countries including major markets like Saudi Arabia, Korea, and Japan where we are the #1 brand and a household name. iHerb is seeking a visionary Director of Personalized Marketing to lead the creation of an AI-driven personalization ecosystem that transforms how we engage customers across every touchpoint-email, app, web, and push notifications. This leader will architect and execute a personalization strategy that replaces broad, mass discounting with highly individualized offers, content, and recommendations. The goal: to make personalization the cornerstone of the iHerb brand, delivering exceptional growth in customer lifetime value, order frequency, and average order value (AOV), and building a rewards experience that rivals the best in the world. We need a data-driven innovator with entrepreneurial DNA who can work fast in a large company environment, to build an exceptional personalization capability for over 13 million active iHerb customers around the world.
Job Expectations
Strategic Leadership
Develop and execute a company-wide personalization strategy to maximize customer engagement, retention, and revenue.
Lead and develop a high-performing team of marketing professionals responsible for personalization and retention initiatives.
Provide coaching, mentorship, and professional development to direct reports to foster innovation and growth.
Define KPIs for personalization success, including revenue per customer, AOV, order frequency, conversion, and engagement lift.
Establish clear goals and performance standards to ensure alignment with organizational priorities and cross-functional objectives.
Partner cross-functionally with Marketing, Product, BI, and Engineering to design and implement a scalable personalization engine.
AI-Driven Personalization Development
Lead the design and implementation of a real-time personalization platform that delivers the right message, offer, and content to the right customer at the right time.
Leverage generative AI, machine learning models, and predictive analytics to power customer segmentation, product recommendations, and lifecycle triggers.
Build and manage a library of thousands of dynamic offers and messages, optimized through continuous testing and reinforcement learning.
Collaborate with Data Science to develop customer propensity models and “next best action” algorithms.
Customer Experience Innovation
Redefine the customer journey by embedding personalization into every channel-site, app, email, push, and loyalty program.
Partner with Creative and CRM teams to scale personalized content generation using AI tools and templates.
Design and launch a next-generation personalized rewards and loyalty ecosystem, surpassing traditional programs in perceived and delivered value.
Measurement and Optimization
Establish a robust experimentation framework (A/B and multivariate testing) to continuously improve personalization performance.
Build real-time dashboards with the BI team to measure personalization impact on conversion, retention, and customer value.
Partner with analytics and finance teams to quantify ROI and optimize investment in personalization initiatives.
The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.
Knowledge, Skills and Abilities:
12+ years of experience in digital marketing, CRM, personalization, or growth roles, with at least 12 years in a leadership capacity.
Proven experience building or leading AI/ML-driven personalization programs at scale (eCommerce, retail, or digital-first business).
Solid understanding of marketing technology, including CDPs, recommendation systems, and targeted marketing mechanics.
Expertise in data-driven customer segmentation, lifecycle marketing, and offer optimization.
Demonstrated ability to translate data insights into actionable marketing strategies that drive measurable business impact.
Exceptional leadership, collaboration, and communication skills; ability to inspire cross-functional teams.
Bachelor's degree required; MBA or advanced degree in Marketing, Data Science, or related field preferred.
The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc. iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations.
Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company's 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company's policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents.
Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies. For more information on iHerb benefits, visit us at iHerbBenefits.com.
Anticipated Pay Scale:$176,534-$264,801 USD
Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to *************************. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.
About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth's best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.
We're the world's largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we've been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.
Our vision is to become the #1 destination for health and wellness across the world.
With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:
Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity
iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit ********************** For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.
$73k-147k yearly est. Auto-Apply 1d ago
Machinist
Staffing Management Group 4.2
Los Angeles, CA job
Job DescriptionOverview
Are you a highly skilled Machinist seeking a dynamic contract opportunity in the thriving aerospace and manufacturing hub of Northridge, CA? This is your chance to join a forward-thinking engineering team where precision, innovation, and craftsmanship are highly valued. We are looking for dedicated professionals who are passionate about transforming raw materials into high-quality components that drive critical industries. This role offers the unique opportunity to apply your expertise in a challenging environment, contributing directly to cutting-edge projects and seeing the tangible results of your work.
Our collaborative work environment fosters continuous learning and professional growth, ensuring you have the resources and support needed to excel. Youll be part of a supportive team that prides itself on technical excellence and problem-solving. We believe in empowering our machinists with state-of-the-art equipment and the autonomy to perfect their craft. This contract position not only provides competitive compensation but also opens doors to expanded skill sets and valuable industry connections, positioning you for long-term career success in a high-demand field.
If you are eager to leverage your CNC programming and precision machining skills, contribute to impactful projects, and advance your career in a vibrant manufacturing setting, this role is designed for you. We offer a challenging yet rewarding path for machinists who are committed to delivering exceptional quality and pushing the boundaries of what's possible.
Duties & Responsibilities
Operate, set up, and program CNC mills and lathes to produce precision parts according to specifications.
Interpret complex engineering blueprints, technical drawings, and G-code/M-code to determine machining operations.
Perform manual machining tasks including turning, milling, drilling, and grinding as required.
Conduct thorough quality inspections of finished components using micrometers, calipers, and other precision measuring instruments to ensure adherence to tight tolerances.
Select, install, and adjust appropriate tooling for various machining operations, performing regular tool setup and maintenance.
Monitor machine operations, detecting malfunctions or deviations, and making necessary adjustments to optimize performance.
Collaborate with engineers and production teams to troubleshoot issues, optimize processes, and improve manufacturing efficiency.
Maintain a clean and organized work area, adhering to all safety protocols and quality control standards.
Document production activities, including part dimensions, cycle times, and material usage.
Assist in the training and mentorship of less experienced machinists, fostering a culture of shared knowledge and continuous improvement.
Salary & Benefits
This contract position offers a highly competitive hourly rate ranging from $28 - $48 per hour, aligning with the strong market demand for skilled machinists in the Northridge, CA area. This compensation package reflects the value we place on expertise and precision. In addition to a compelling hourly wage, contractors may be eligible for:
Comprehensive health, dental, and vision insurance options.
Paid time off (PTO) and sick leave accrual, allowing for work-life balance.
Access to a 401(k) retirement plan with potential matching contributions.
Opportunities for overtime pay, enhancing earning potential.
Performance bonuses based on project completion and quality metrics.
Access to professional training programs and skill development workshops.
Potential for shift differentials for specific work schedules.
A supportive work environment focused on employee well-being and growth.
Access to cutting-edge equipment and technology.
Flexible scheduling options where applicable.
Qualifications & Requirements
High school diploma or GED equivalent.
Minimum of 2 years of hands-on experience in precision machining, including operating CNC mills and lathes.
Proficiency in interpreting and working from engineering blueprints, technical drawings, and CAD/CAM models.
Demonstrated ability to perform precision machining with tight tolerances.
Strong understanding and practical application of G-code and M-code for CNC programming.
Expertise in using precision measuring tools such as micrometers, calipers, and bore gauges.
Solid knowledge of various metals and composite materials and their machining properties.
Ability to perform tool setup and routine maintenance with accuracy.
Strong attention to detail and commitment to producing high-quality work.
Ability to work independently and collaboratively within a team environment.
Preferred Qualifications
NIMS CNC Milling Certification or NIMS CNC Turning Certification.
Experience with advanced CAD/CAM software for multi-axis machining.
ASQ Certified Quality Technician certification.
Familiarity with lean manufacturing principles and continuous improvement methodologies.
Previous experience in the aerospace or defense manufacturing sectors.
OSHA Safety Certification.
Skills Technical Skills
CNC programming (G-code, M-code)
Precision machining (milling, turning, grinding)
Blueprint reading and interpretation
CAD/CAM software operation
Manual machining techniques
Quality inspection and measurement (micrometer, caliper, CMM)
Tool setup and maintenance
Material handling and selection
Soft Skills
Problem-solving and critical thinking
Attention to detail and accuracy
Adaptability and flexibility
Team collaboration and communication
Time management and organization
Commitment to continuous learning
Certifications
For this Machinist role, while not all are strictly required, possessing relevant certifications can significantly enhance a candidate's profile and demonstrate a commitment to excellence and specialized knowledge.
Required Certifications: No specific certifications are strictly required, but a strong portfolio of practical experience is essential.
Preferred/Beneficial Certifications:
* NIMS CNC Milling Certification: Demonstrates expertise in CNC milling operations.
* NIMS CNC Turning Certification: Proves proficiency in CNC turning operations.
* ASQ Certified Quality Technician (CQT): Underlines a strong understanding of quality control and inspection processes.
* AWS Certified Welding Inspector (CWI): Beneficial for roles that involve some welding or weld inspection.
* OSHA Safety Certification: Highlights a commitment to workplace safety and best practices.
How Certifications Impact Candidacy: Certifications, especially NIMS and ASQ, signal a higher level of technical proficiency and dedication to the craft, often leading to more favorable consideration and potentially higher compensation. They validate skills sought after in the current job market.
Ideal Candidate
The ideal candidate for this Machinist position is a highly analytical and detail-oriented individual with a passion for precision and a proven track record in manufacturing. They thrive in environments where their technical skills are continuously challenged and valued. This individual is a proactive problem-solver, capable of working autonomously while also contributing effectively within a team setting. They possess an unwavering commitment to quality, ensuring every component meets stringent specifications. A growth mindset is crucial, as is a willingness to embrace new technologies and processes. The perfect fit will be someone who takes pride in their craftsmanship, is safety-conscious, and is eager to contribute to the success of high-impact engineering projects. They are reliable, punctual, and demonstrate excellent communication skills, making them a valuable asset to any production team.
About the Role
This is a contract Machinist position based in Northridge, CA, offering a hands-on experience in a state-of-the-art manufacturing facility. The work is primarily on-site, requiring consistent presence to operate specialized machinery and collaborate with the production team. There are no anticipated travel requirements for this role. You will be an integral part of a dedicated production team, reporting to a Shop Lead or Production Supervisor, and contributing directly to the fabrication of critical components. The facility is equipped with modern CNC machinery, precision measuring tools, and all necessary personal protective equipment. This role offers significant growth trajectory for individuals who demonstrate exceptional skill and dedication, with opportunities to take on more complex projects and potentially move into lead machinist or programming roles over time.
How to Apply
To apply for this exciting Machinist opportunity, please submit your application and resume through the job posting platform. Please include your resume and a cover letter detailing your relevant experience in precision machining, CNC operation, and any applicable certifications. Applications will be reviewed on a rolling basis, and qualified candidates will be contacted for an interview.
We are an equal opportunity employer and value diversity at our organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. If you require an accommodation during the application process, please contact the hiring team.
We actively encourage applications from individuals of all backgrounds, experiences, abilities, and perspectives. Veterans, individuals with disabilities, and members of underrepresented groups are strongly encouraged to apply.
$34k-42k yearly est. 2d ago
Finish Carpenter
Staffing Management Group 4.2
West Hollywood, CA job
Job Description
Summary: An ideal Finish Carpenter will be detail-oriented, timely, and able to complete projects within a team. They will also be comfortable handling a range of carpentry tools and materials. Must be able to keep work areas clean and secure, ensuring safety on-site, and demonstrating excellence of craft. Requirements: Proven experience as a Finish Carpenter or similar role in residential or commercial construction. Reference checks required Work Environment and Physical Demands: Must prioritize safety on the job site working with tools and equipment at all times. Must be able to lift heavy objects, stand for long periods, and perform strenuous tasks. Requires good manual dexterity and stamina.
$45k-58k yearly est. 6d ago
Software Development Engineer II
Iherb 4.6
Remote Iherb job
The SDE II will be part of an agile development team, building and working on enterprise-grade software systems on top of the Microsoft .NET and/or Java development stack. The SDE II develops information systems by designing, developing, and deploying software solutions that are scalable for a high transaction environment.
Job Expectations:
Design, implement and test software components based on SOLID principles
Follow secure programming and web application security best practices
Maintain high standards of software quality within the team by establishing good practices and habits.
Provide regular updates on projects and team performance
Identify and encourage areas for growth and improvement within the team.
Assist in the collection and documentation of user's requirements, development of user stories, estimates and work plans.
Participate in peer code reviews, providing comments and suggestions
Collaborate with other software developers, product managers and technical leads to plan, design, develop, test, and maintain business applications.
Analyze and resolve technical and application problems.
Regular practice of CI/CD
Support, maintain and document software functionality
Research and evaluate a variety of software products
The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.
Knowledge, Skills and Abilities:
Communication skills: must be able to articulate and have a strong technical vocabulary
Knowledge of Object-oriented Design and Analysis (OOA and OOD) and Solid Principal
Strong knowledge of C# .NET or Java
Strong knowledge of Relational and non-relational DBs
Knowledge of best practices within any .Net and/or Java technology
Familiar with Parallel Programming / Thread-safe coding
Familiar with Managed Memory Architecture / Garbage Collector / Cache Management
Knowledge of Connection Pool / Data Reader
Knowledge and experience in Distributed systems, MicroServices, SOA and n-tier architecture is a plus
Production experience with Docker, Kubernetes is a plus
Good communication skills
Team player with a get it done attitude
Experience Requirements:
Requires a minimum of three to five years of experience with software development, design patterns, software architecture
Education Requirements:
Bachelor's Degree in Computer Science/Engineering or related fields
Judgment/Reasoning Ability:
Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.
Physical Demands:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the workday. The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
The noise in the work environment is usually moderate. Other factors are:
Hectic, fast-paced with multi-level distractions
A professional, yet casual work environment
Office environment
Ability to work extended hours as required
#LI-JC1
The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc. iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations.
Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company's 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company's policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents.
Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies. For more information on iHerb benefits, visit us at iHerbBenefits.com.
Anticipated Pay Scale:$84,957-$173,775 USD
Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to *************************. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.
About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth's best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.
We're the world's largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we've been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.
Our vision is to become the #1 destination for health and wellness across the world.
With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:
Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity
iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit ********************** For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.
$85k-173.8k yearly Auto-Apply 1d ago
Abuse Prevention Manager
Iherb 4.6
Iherb job in Irvine, CA
We are seeking a proactive and analytically driven Abuse Prevention Manager to join our team. This mid-level role will be instrumental in analyzing existing and emerging policy abuse patterns, developing detection rules, and optimizing prevention strategies across our platform. The ideal candidate will have hands-on experience in a high-volume transaction or user environment and a strong desire to stay ahead of malicious actors.
Job Expectations:
Proactively monitor transaction and user data to identify suspicious patterns, trends, and vulnerabilities related to policy abuse, account takeover (ATO), promotional abuse, content spam, and other forms of platform manipulation.
Develop, test, and implement new detection rules, machine learning features, and models using internal tools and third-party systems.
Conduct deep-dive investigations into complex abuse schemes, documenting findings and presenting actionable recommendations to cross-functional teams.
Manage and fine-tune existing prevention systems, regularly analyzing rule performance (Precision and Recall) to minimize false positives while maximizing catch rates.
Serve as an escalation point for complex review cases, providing expert analysis and final disposition decisions.
Collaborate with Engineering and Data Science teams to define data requirements and improve the accuracy and efficiency of abuse-fighting tools.
Generate regular reports on key policy abuse metrics (e.g., reship rates, reseller performance, rewards balance anomalies) and communicate performance, risks, and insights to management.
Work closely with Product, Customer Support, Legal, and Finance teams to ensure a coordinated approach to risk mitigation and policy enforcement.
Maintain vendor relationships and assist with contracting, renewals, and maintenance.
Knowledge, Skills, and Abilities:
Required:
Proven problem solver with strong analytical skills, able to spot non-obvious patterns.
Proven track record of process improvements in fraud /risk management
Accuracy and attention to detail required. Accountability a must
Desire to obtain the truth, to dig deeper until it is uncovered, then translate into actionable intelligence.
Ability to manage multiple priorities simultaneously and meet established deadlines.
Ability to identify patterns and formalize complex ideas into simple stories.
Strong interpersonal, verbal, and written communication skills.
Proven ability to work in a fast-paced dynamic environment without compromising customer experience or financial loss.
Solid understanding of fraud and abuse dynamics in online platforms
Team player, able to inspire and influence others' behaviors towards company goals.
Equipment Knowledge:
MS Office and Google Docs, CRM tools experience. Strong Excel skills.
Tableau proficiency.
Human Security experience.
Splunk Experience
Experience Requirements:
Generally requires a minimum of seven (7) years in policy abuse/trust and safety investigations, preferably in an e-Commerce environment and marketplace. Combination of experience and education may be used to fulfill requirements.
Education Requirements:
Bachelor's Degree in related field of Business, Accounting, Finance, analytics, Statistics, Banking etc. preferred or a combination of education and experience.
#LI-ME1
The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc. iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations.
Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company's 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company's policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents.
Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies.
For more information on iHerb benefits, visit us at iHerbBenefits.com.
Anticipated Pay Scale:
$90,000 - $105,000 USD
Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to *************************. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.
About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth's best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.
We're the world's largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we've been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.
Our vision is to become the #1 destination for health and wellness across the world.
With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:
Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity
iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit ********************** For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.
Zippia gives an in-depth look into the details of iHerb, including salaries, political affiliations, employee data, and more, in order to inform job seekers about iHerb. The employee data is based on information from people who have self-reported their past or current employments at iHerb. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by iHerb. The data presented on this page does not represent the view of iHerb and its employees or that of Zippia.
iHerb may also be known as or be related to Iherb, Inc., iHerb, iHerb Inc, iHerb LLC, iHerb, Inc. and iHerb.com.