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IHG Owners Association jobs in Alpharetta, GA - 92 jobs

  • Attendant Room

    IHG 2.8company rating

    IHG job in Atlanta, GA

    **Role Purpose** As a Room Attendant - you'll make sure our rooms and suites are always 'fresh and welcoming' for our guests after a busy day at work - creating a haven for them to escape and relax in - or get a bit of last minute work done. **Key Accountabilities** + You'll make sure our rooms are always at their best - we have standards - but it's down to you to make that room special and memorable for guests. + Help guests - you'll be happy to help if someone needs a toothbrush or directions for example. + Keep your supervisor updated on room service progress and alert them to any repairs needed + Safety aware - follow our established safety procedures at all times - and wear protective equipment when needed. + Be organised - keep on top of supplies and amenities and always try to minimise waste. + Reunite items with owners - and log any lost and found property. + Look smart - wear your uniform with pride. + Other ad-hoc duties - unexpected moments when we have to pull together to get a task done. + Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping. + Report, turn in, and/or log all lost and found items according to established procedures. + Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. + May regularly assist with deep cleaning projects. + May have turndown duties. + May assist with other duties as assigned. **Key Skills & Experiences** + It's a physical role and you'll be on your feet most of the day, so fitness is important. + Strength - with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects. + You'll might need to bend and kneel to complete some activities. + Literacy skills - reading, writing and basic maths skills. + Flexible attitude to shifts - you may need to work nights, weekends and/or holidays. As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental ️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
    $20k-25k yearly est. 3d ago
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  • Director of Finance and Accounting - InterContinental Buckhead Atlanta

    IHG 2.8company rating

    IHG job in Atlanta, GA

    **Do You See Yourself as a Director of Finance and Accounting?** **Begin Your Next Chapter at InterContinental Buckhead Atlanta - A Beacon of Luxury Where Southern Sophistication Meets International Allure** At IHG, we're passionate about you! Whether your interests lie in sports, travel, music, or mastering your craft, we believe that the same passion you bring to your personal life should fuel your professional one. We're looking for people who put guests at the center of everything they do-people who are curious, confident, and committed. If that sounds like you, consider joining the team at InterContinental Buckhead Atlanta. **About InterContinental Buckhead Atlanta** InterContinental Buckhead Atlanta hotel is where Southern sophistication meets international allure. Elevate your stay in a stylish guest room or suite, enjoy exclusive amenities in the Club Lounge, and savor flavorful dishes at The Americano, Atlanta's first Italian steakhouse. From indulgent spa services and state-of-the-art pool and fitness to exquisite events in two grand ballrooms or 22 modern meeting rooms, you'll experience reimagined luxury in Atlanta's prestigious Buckhead neighborhood. We are beyond honored to announce that InterContinental Buckhead Atlanta has been ranked the **\#1 Top Hotel in Atlanta by the readers of Travel + Leisure** . **Your Role: Director of Finance and Accounting** A little taste of your day-to-day: Bottom line? We're looking for a new Director of Finance and Accounting comfortable with balancing the books when it comes to managing the needs of owners, auditors and regulatory agencies while also monitoring and improving hotel profitability. In return, we'll put our financial operations and the security of our hotel assets in your expert hands. Every day is different, but you'll mostly be: ● Managing and coaching your team to ensure the right person is always on the right task ● Setting exceptional accounting practice standards and ensuring financial control procedures remain ethical and legal ● Maximizing financial returns through financial analysis, data trends and market information - while budgeting accordingly ● Enhancing the guest experience through improved payment options, inventory controls and financial dispute resolution ● Supervising a number of clerical accounting employees across a range of functions - from Accounts Payable to Purchasing and Payroll. What We need from you: ● Bachelor's degree / higher education qualification / equivalent in Accounting and Finance ● 4-8 years' experience in hotel accounting or auditing with at least one year in an Assistant Controller or similar supervisory role, or an equivalent combination of education and work-related experience ● Knowledge of accounting management duties e.g., negotiating hotel space and tenant leases, processing payroll, performing asset management duties, providing business projections, displacement analysis, preparing government reports, filing tax returns etc ● Professional accounting or finance designation or certification preferred ● Must speak local language(s) ● Other languages beneficial **What We Offer** At InterContinental Buckhead Atlanta, we recognize that our leaders are the heartbeat of our hotel. That's why we offer a robust benefits and compensation package tailored to high-impact professionals: + Medical, dental, vision, life, and disability insurance + Matching 401(k) retirement plan + Generous paid vacation, holidays, and wellness days + Complimentary dry cleaning and staff meals + Global hotel discounts with IHG Employee Room Benefit Program + A dynamic and respected Executive Committee team environment + Most importantly - **Room to Lead with Purpose and Grow with Passion** + **The salary range for this role is $160k to $180k. This job is also eligible for bonus pay.** **Our Promise of True Hospitality** At IHG, we're guided by our promise of **True Hospitality for Good** -for our guests, our colleagues, our communities, and the planet. You'll thrive here if you: + **Show We Care** - You listen, respond, and act with genuine empathy. + **Aim Higher** - You challenge the status quo and embrace strategic risk. + **Celebrate Difference** - You value diverse perspectives and inclusive leadership. + **Do the Right Thing** - You lead with integrity and humility. + **Work Better Together** - You collaborate across departments, cultures, and disciplines. **Ready to Shape the Future of Finance Leadership?** If you're a thoughtful strategist, passionate collaborator, and inspiring leader, we invite you to make your mark at InterContinental Buckhead Atlanta. **IHG is proud to be an Equal Opportunity Employer.** We celebrate diversity and are committed to building an inclusive environment for all-because **hospitality begins with humanity.** **Apply now and be part of the story that defines global luxury.** As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental ️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
    $160k-180k yearly 39d ago
  • Assistant Executive Kitchen Manager

    Cooper's Hawk Winery 4.5company rating

    Alpharetta, GA job

    As an Assistant Executive Kitchen Manager at Cooper's Hawk, you'll help lead a high-volume, scratch kitchen where culinary creativity meets operational excellence. You'll partner closely with the Executive Kitchen Manager to ensure exceptional food quality, consistency, and safety while coaching and inspiring your team. With a focus on leadership, training, and execution, you'll help deliver an outstanding guest experience and support the growth of our culinary team. What You Will Get * 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events * Monthly Complimentary Wine Tasting for Two * Medical, Prescription, Dental, Vision and Telehealth plus Wellness Discount * 401(k) with Company Match * Health & Flexible Savings Accounts- Health and Dependent Care * Long-Term Disability; Voluntary Short-Term Disability * Basic Life and AD&D Insurance (with option to purchase additional coverage) * Paid Parental Leave * Paid Time Off * Access to Team Member Relief Program * Wellness and Mental Health Support * "Everyday Benefits" Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services * Team Member Rewards, Milestone Recognition and Referral Bonuses * Career Development Opportunities How You Will Succeed Show Up Ready: Come prepared, stay sharp, and start strong. * Direct kitchen operations, including Kitchen Managers and Team Members across dish, prep, and line stations * Review schedules and manage assigned operating systems * Use tools like POS systems, scheduling software, ordering/inventory systems, and Microsoft Office to stay organized * Conduct line checks, create prep lists, and oversee supply ordering and inventory * Maintain a safe and healthy work environment and uphold food safety standards * Lead kitchen training, food execution, new menu roll-outs and system initiatives Own What You See: Take responsibility, jump in, and do what needs to be done. * Participate in hourly kitchen Team Member hiring * Conduct side-by-sides with Team Members to support development and performance * Be accountable for food preparation knowledge and quality standards * Assist with weekly inventory procedures and maximize financial results Stay in Sync: Communicate often, move with your team, and keep service flowing. * Ensure strong communication and collaboration between kitchen and front-of-house operations to ensure smooth operations * Lead Community meetings and coach Managers to align on goals and execution * Partner with the Executive Kitchen Manager and General Manager to drive results * Execute private events, including monthly themed Wine Club dinner Make It Personal: Be genuine, listen well, and tailor the experience. * Represent Cooper's Hawk values and create a respectful, positive, and professional kitchen culture * Develop and retain Kitchen Managers and Team Members through coaching and mentorship * Add a Touch: Go beyond the expected to create memorable moments. * Lead by example and inspire pride in culinary standards, excellence and execution * Celebrate team wins and milestones What You Will Bring * 2-3 years of management experience in a full-service restaurant environment. Scratch kitchen experience preferred * Excellent verbal and written communication skills * Ability to read, understand and communicate in English * Demonstrates financial acumen * Proficient in Microsoft Office Suite * Preferred certifications include ServSafe and state/local licensing requirements * Must be able to lift and carry up to 50 lbs. * Must be able to stand for at least 10 hours per shift * Must have the ability to work 50-60 hours per week * Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays Cooper's Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper's Hawk. Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper's Hawk, we're bringing the vibrant flavors of Rome to them as well. Together, we're creating a lifestyle brand like no other.
    $34k-42k yearly est. 60d+ ago
  • Director, Product Operations

    Intercontinental Hotels Group 3.9company rating

    Atlanta, GA job

    Your day to day Drive disciplined execution through exceptional organization, structure, and follow-through to turn conversations & plans into tangible outcomes Orchestrate organizational planning and priority-setting in collaboration with senior leadership, ensuring alignment and effective execution across teams. Lead with a hands-on, organized approach that brings clarity, discipline, and momentum to complex initiatives - managing functional-wide project planning and overseeing timely, on-budget delivery by coordinating resources and mitigating risks. Analyze market and technology trends to inform strategy, while creating executive communications to drive clarity, buy-in, and progress tracking. Implement clear structure and drive process improvements and KPI development to optimize operations, measure success, and identify areas for growth. Support and operationalize release and change management processes, enabling structured release calendars, quality gates, readiness checks, and stronger coordination across impacted teams. Coordinate unified governance and compliance routines across Corporate Products platforms to ensure consistent controls, documentation, and risk oversight. Foster leadership alignment and a supportive culture through meeting facilitation, goal-setting, recognition, and cross-functional collaboration on key initiatives. What we need from you 8 years of progressive experience, including 3 years in strategy, project/product management, product development, corporate platforms (ERP, HCM), or operations. Proven expertise in strategic planning, project management, release management, compliance, and leadership roles. Strong analytical skills to translate complex data into actionable strategies. Excellent communication and interpersonal abilities to influence and build consensus across all organizational levels. Demonstrated leadership in developing high-performing teams and working closely with senior executives, maintaining confidentiality and a product-focused, customer-centric approach. Product mindset proficiency focused on delivering customer value, iterative improvement, data-driven decision-making, and aligning business goals with user needs. Familiarity with Corporate/Back Office tools and platforms (e.g., Oracle Fusion SaaS, PeopleSoft, SAP, Workday, and workflow automation) and ability to drive adoption across teams. Travel - minimum of 10% Location - this role can be based in any major metropolitan city in the US. The salary for this role is $155,000 to $170,000. This role is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K and other benefits to employees. #LI-SM1
    $155k-170k yearly Auto-Apply 2d ago
  • Senior Engineer, Voice Infrastructure

    Intercontinental Hotels Group 3.9company rating

    Atlanta, GA job

    Your day to day Evaluates the impact of proposed or required changes which may be highly complex in nature (internally and by vendors) especially in the areas of hardware, software, performance, maintenance and cost; provide recommendations to management with an impact assessment. Responsible for solution documentation in support of operational readiness, may include training, process development and explanation of standards. Responsible for setting standards for hardware, software and configuration management. Contributes to proofs of concept for technology solutions. Serves as an escalation point for operations (Tier 3 support) for highly complex solution resolution, and responsible for root cause analysis (may involve on call rotation). What we need from you Experience - 7+ years of progressive work related experience with demonstrated proficiency in multiple disciplines, technologies, or processes related to the position. Cisco routing/switching Voice technologies (e.g. Genesys, IVR, CTI integration, Chat and automated response) Call recording platforms (e.g. Verint) Voice Protocols: T1 & E1 ISDN PRI and QSIG, H323, MGCP, and SIP Collaboration tools integrations: Teams; WebEx Video Conferencing: Microsoft; Telepresence; Polycom Call Control: Cisco Unified Communications Manager 4.1 through 12.0, Unified Communications Manager, Cisco Unified Border Elements (CUBEs) Travel - none unless project requires it Location - Our hybrid work structure is an expectation of three (3) days a week in the office. The expectation may be adjusted to evolve with the changing needs of the business. The salary range for this role is $110,000 to $145,000. This role is also eligible for bonus pay. We offer a comprehensive package of benefits including time off, medical/dental/vision insurance, 401K and other benefits to employees.
    $110k-145k yearly Auto-Apply 4d ago
  • Consultant, Franchise Operations Support (Japanese language required)

    IHG 2.8company rating

    IHG job in Atlanta, GA

    A global function that provides consultation, resolution and support to all hotel departments, hotel ownership and management groups, IHG internal partners, such as FPS, RMH, & Commercial, as well as external OTA partners and travel agents. Handle incoming/outgoing consultations, as well as educational events, via calls, emails or via Microsoft Teams to answer questions or provide information regarding brand initiatives, hotel standards and operations. Provide troubleshooting and solving for rate and inventory management issues that impact hotel performance and revenue. Solving system connection problems between IHG and partners and any other related technical matters. Handle and resolve OTA/indirect and direct channel distribution/connection issues as well as content related items. Provide support around service and quality planning. Lead in disaster triage for hotels in America's Region, including all natural disasters and any incident on property. **Your day to day** + Specializes in hotel operations that include supporting all current initiatives and policies across the organization. Must be able to solve sophisticated technical issues as well as know and retain high levels of data that support operational function of hotels. + Investigate booking and content distribution issues and other barriers to revenue generation when reported by hotels, IHG personnel, or travel industry customers. Capture trends and report issues impacting normal hotel operations based on daily contacts. + Create informational resources for the purpose of providing tools that can be easily accessed by hotel staff, owners, management companies and internal partners allowing the facilitation of self-service support + Responsible for supporting and trouble shooting distribution errors, rate parity, revenue and systems management. + Frontline support and triage of significant operational impacts caused by large scale natural disasters in the AMER Region. + Investigate booking and content distribution issues and other barriers to revenue generation when reported by hotels, IHG personnel, or travel industry customers. Capture trends and report issues impacting normal hotel operations based on daily contacts + Provide accurate and timely responses to inquiries placed by both internal and external partners needing assistance with the IHG Ecosystem of departments, applications, and initiatives. + Complete special projects as required. **What we need from you** + Fluency in Japanese is required for this position. + 5-10 years progressive work-related experience with demonstrated proficiency in hotel operations. Technology proficiencies also a must. + Experience and knowledge of hotel operations; of rules, laws and of applicable systems and programs + Strong clear, concise and succinct communication skills, including adapting both verbal and written communications to the needs and level of user. This includes internal teams and partners, hotel General Managers, management executives and hotel owners. + Must be able to demonstrate and execute on strong troubleshooting skills with attention to detail. + Strong technical skills to support and troubleshoot system connections between IHG and partners. + Demonstrated knowledge and application of hotel systems, programs and training principles and procedures. + Demonstrated ability to keep current with industry trends/changes. + Demonstrated problem solving and time management skills. + Demonstrated attention to detail and ability to manage multiple tasks/clients required. + Ability to create and sustain high impact, trusted relationships + Ability to see big picture, but possessing strong technical skills, + Ability to make connections across the business + Strong communication skills written and verbal + Strong technical skills including Excel, PowerPoint, Outlook and Microsoft Teams + Bachelor's degree in Hotel Management, Business, Education, or a relevant field of work or an equivalent combination of education and work-related experience. **Location** - Atlanta, GA; Our hybrid work structure is an expectation of three (3) days a week in office. This expectation may be adjusted to evolve with the changing needs of the business. **The salary range for this role is $46,226.00 to $73,000.00** . This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
    $46.2k-73k yearly 36d ago
  • Security Officer FT

    IHG 2.8company rating

    IHG job in Atlanta, GA

    **JOB FUNCTIONS & RESPONSIBILITIES:** + Maintain complete awareness of: + Scheduled group activities and house count. + Hotel facilities and services. + Hours of operation. + Facility layout. + Fire and emergency plans. + Departmental rules of conduct. + Review department log records and be familiar with pertinent information relevant to the daily shift. Review the hotel status and follow up actions with the previous shift officer. + Issue radios, beepers, keys to designated hotel personnel. Maintain accurate records and ensure the safekeeping of such in accordance to hotel procedures. + Check employee I.D.'s and ensure accuracy of employee time card punches as employees arrive/leave the employee entrance in accordance with hotel standards. + Conduct time card audits as assigned. + Ensure all non-hotel personnel arriving at employee entrance are properly escorted while on property according to hotel policy. + Inspect employee packages, purses, bags, etc. as employees enter or leave the property as designated by hotel policy. + Provide escorts for employees in accordance with departmental standards. + Ensure that after hours access into secured hotel areas are properly authorized, monitored and documented in accordance with hotel standards. + Handle deliveries received during non-business hours following hotel procedures. + Work with outside agencies (i.e., police) cooperatively and follow established hotel regulations. + Coordinate emergency situations as specified in departmental manual. + Contact the Director of Security immediately for emergency situations as specified in departmental manual. + Monitor surveillance cameras as assigned. + Investigate duress alarms and comply with respective procedures. + Patrol the property with specified equipment, checking all designated points and document all actions taken in accordance with departmental standards. + Resolve safety hazard situations. + Ensure all guest room doors are secured; assist guests with room access in accordance with hotel procedures. + Ensure all guest room doors are secured; assist guests with room access in accordance with hotel procedures. + Challenge suspicious persons on hotel property in accordance with departmental procedures. + Conduct designated investigations into theft or lost items, noise complaints, assault complaints, food poisoning complaints and other guest complaints; complete documented reports in accordance with departmental procedures. + Respond to the scene of guest/employee accident promptly; administer first aid/C.P.R. in accordance to guidelines and comply with all departmental procedures; communicate specified information to E.M.S./medical personnel as required. + Report to scenes of guest or employee fighting and follow designated procedures. + Comply with state regulations and hotel guidelines for handling intoxicated guests. + Coordinate towing of vehicles as specified in department procedures. + Report to scenes of vehicles accidents/thefts and document specified information, following department procedures. + Assist in moving/removing guest room possessions, inventory and security of such and "E" key rooms following hotel policy and procedures. + Document, organize and store all lost and found items given to Security; document guest inquiries for lost items and coordinate return of lost items to guests in accordance with hotel procedures. + Comply with guest requests for storing and safekeeping of their valuables and follow procedures. + Maintain confidentiality of all Security and hotel reports/documents; release information only to authorized individuals. + Promote positive relations with guests and employees alike. + Accommodate all guest requests courteously. + Communicate by radio/beeper with designated hotel personnel in accordance with hotel standards. + Legibly complete designated reports as specified in departmental guidelines. + Document all pertinent information in the log book daily. + Complete all paperwork and closing duties before leaving. Review hotel status and any follow-up actions with on-coming Security Officer. + At IHG we are committed to providing our employees with a safe, secure and healthy workplace. It is your responsibility to comply with all workplace health and safety requirements, including any department specific training regarding equipment and procedures. + Perform other duties, tasks and special projects as assigned. **_QUALIFICATIONS:_** + Must be fluent in English and have excellent written, reading and verbal skills. + Must be able to deal with conflict on a regular bases and handle stressful situations in professional manner + Ability to effectively deal with internal and external customers, come of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. + Must have excellent organizational, interpersonal and administrative skills with excellent attention to detail. + Must have the ability to meet deadlines, work under pressure and work independently is required. + Strong leadership skills and the ability to motivate people are required. + Previous security experience. **The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.** **The hourly rate for this role is $18.50.** We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees. As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental ️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here (****************************************** . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here (****************************************** for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here (****************************************** to read about applicable benefits. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
    $18.5 hourly 47d ago
  • Server

    Cooper's Hawk Winery 4.5company rating

    Alpharetta, GA job

    At Cooper's Hawk, our Servers are more than just order takers. They are curators of unforgettable experiences. Grounded in high standards and brought to life through Uncompromising Hospitality, they create moments that connect, delight, and inspire. Through warm, team-based service and thoughtful conversation, they guide guests through our food, wine, and Wine Club with confidence and care. Every visit becomes more than a meal; it becomes a memory. What You Will Get * 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events * Monthly Wine Tastings for Two * Medical, Dental, Vision, and Telehealth * 401k with Company Match * Paid Time Off and Flexible Schedules * Early Pay Access * Wellness and Mental Health Support * Wine and Culinary Education * Career Growth Flight Plan * Team Member Rewards, Milestone Recognition, and Referral Bonuses How You Will Succeed Show Up Ready: Come prepared, stay sharp, and start strong. * Arrive on time, and in proper uniform standards * Know the menu, wine list, and steps of service * Use the POS system and handle payments with accuracy * Understand the benefits of Cooper's Hawk Wine Club and its offerings * Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing. Own What You See: Take responsibility, jump in, and do what needs to be done. * Jump in where needed to help the team * Serve food and drinks with speed and care * Follow legal guidelines for alcohol service * Take initiative to solve problems and support the guest experience Stay in Sync: Communicate often, move with your team, and keep service flowing. * Anticipate the needs of guests and fellow team members * Communicate clearly with the Kitchen, Hosts, Runners, Bartenders, and Managers * Help the team stay coordinated and focused Make It Personal: Be genuine, listen well, and tailor the experience. * Welcome every guest with warmth, use guests names, celebrate milestones. * Answer questions and make recommendations that feel genuine * Use your Wine Club knowledge to educate the guest on its perks, and invite them to join our community of members. * See the person, not just the task Add a Touch: Go beyond the expected to create memorable moments. * Find small ways to delight the guests * Share the story of our Wine Club and invite guests to join * Introduce wine tastings and help guests enhance their experience * Let your personality shine & leave your signature on every interaction What You Will Bring * At least 21 years of age and six months of server experience * Experience in full service or upscale casual dining preferred * Comfort speaking about food, wine, and our Wine Club program * A passion for hospitality and working as part of a team * Ability to multitask and stay calm in a fast-paced setting * Ability to lift 40 pounds and work on your feet up to 10 hours * Must be able to read, write, and understand English * Flexible availability, including weekends and some holidays Cooper's Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper's Hawk. Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper's Hawk, we're bringing the vibrant flavors of Rome to them as well. Together, we're creating a lifestyle brand like no other.
    $23k-32k yearly est. 60d+ ago
  • Renovation Manager - Conversions Essentials and Suites

    IHG 2.8company rating

    IHG job in Atlanta, GA

    Responsibilities include managing all on-site PIP renovation / conversion design and construction activities to ensure compliance or non-compliance with franchise License Agreement, including conformance with any associated PIP, Plan Review and FF&E submittals, and brand standards, including life safety and ADA requirements. Provide design, construction expertise and assistance to IHG franchisees and their assigned design team members through all phases of their PIP projects, including working out design / construction solutions as project field conditions arise, thus ensuring timely and successful completion of projects while promoting Great Hotels Guests Love. May lead and review the work of less experienced staff by providing mentoring, technical guidance and/or training in daily activities. From time to time provide feedback to management and brand on product related issues / recommendations for improvements. **Your day to day** + Property Improvement Plan (PIP) projects - Conduct PIP renovation inspections and product assessments using the Brand Master Plan PIP Strategy for existing and conversion hotels seeking IHG franchise licensing or re-licensing. Perform comprehensive property walkthroughs to evaluate design relevance, product condition, and compliance with brand standards, life safety requirements, and building codes. Develop detailed PIP narrative documents outlining renovation requirements to improve GuestView scores and revenue performance. Lead onsite design reviews and manage PIP execution with ownership throughout a 12-24 month renovation period to ensure timely completion and full compliance with approved plans, brand standards, and codes. + Conversion projects - Conduct multiple progress visits, referencing Plan Review documents and correspondence, for hotels entering the IHG system through the New Hotel Opening Program (NHOP). Meet with ownership during renovations to set project expectations, assess readiness, resolve field issues, and ensure compliance with PIP and Plan requirements, brand and life safety standards, building codes, and ADA. + Proactively partner with the mid-scale Development team and owners prior to Franchise Approval Committee (FAC) review to align on scope, design issues, and renovation timelines, improving FAC approval success and timely license execution for new builds and PIP conversions. + Serve as the first‑level PIP appeal contact for waiver and timeline extension requests, negotiating scope and completion schedules. Assess project progress and recommend PIP default for non‑compliant or delayed hotels when necessary, while developing viable strategies to bring properties into timely PIP compliance. + Consult with franchisees, design professionals and hotel owners to assist in the development of construction schedules for Property Improvement Plan (PIP) hotel projects. Review site plans to ensure compliance with applicable laws, company regulations and brand standards, and comment on required changes or improvements to such plans. + Effectively manage an assigned territory by evaluating and tracking progress all ongoing PIP project field activities, prepare written reports and/or summaries for management as needed. + As part of the License Agreement documentation trail, provide timely written follow-up (reports, letters and emails) associated with all site visits and other forms of communication or agreements with Licensee and their assign representatives. + Owner Relations - Build strong franchisee/owner relationships by providing reasonable support, addressing design, construction, and PIP waiver requests, and offering practical design solutions, including recommending qualified design professionals when needed. **What we need from you** + Bachelor's Degree in Architecture, Design, Construction Management, or a relevant field of work, or an equivalent combination of education and work related experience. NCIDQ, AIA or ASID certifications preferred. CAD training and familiarity with CAD systems also preferred. + 5 to 7+ years progressive work-related experience in design and/or architecture, with demonstrated technical proficiency related to the position. Previous experience in the hotel industry or similar desired. Project Management skills. + Project management experience in organizing, planning and executing complex, large-scale projects from conception through implementation. + Communicate effectively-verbally and in writing-with PCs, architects, designers, and contractors, clearly conveying project requirements. Prepare thorough plan reviews that clearly document Brand standards and life safety requirements in response to project submittals. + Demonstrate knowledge of brand standards and full understanding of the differences in the various brand standards; a clear understanding of ADA requirements and Company Life Safety Requirements. + Ability to read architectural, mechanical, plumbing, sprinkler, and electrical drawings, and produce comprehensive technical PIP renovation documents incorporated into franchise License Agreements. Stay current on construction trends, codes, and design through ongoing professional education. + Demonstrate ability to effectively prioritize project details and manage time usage to track active renovation, conversion and new development properties, and to determine if plans have been submitted in a timely manner. **Travel** - 75% **Location** - Remote: **Candidate must reside in a major US city near a major airport. Preference for one of the following locations: Texas; Portland, OR, Seattle, WA, Denver, CO or Atlanta, GA.** **The salary range for this role is $74,000.00 to $105,000.00** . This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees. \#LI-YM1 At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there's Room for You at IHG. Over recent years, we've transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love. We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That's why here at IHG, we give our colleagues flexibility and balance - working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that's why leaders work with teams to determine how and when they collaborate. We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
    $74k-105k yearly 3d ago
  • Club Lounge Attendant FT

    IHG 2.8company rating

    IHG job in Atlanta, GA

    Club Lounge Attendants are expected to always exhibit a great personality with an engaging smile, demonstrate a strong attention for detail, and uphold a high level of standards in order to create an incredible experience for each guest. Additionally, they will communicate guest needs and preferences to ensure the most personalized service possible, all while creating a welcoming lounge environment for all who enter the Club Lounge. **QUALIFICATIONS AND REQUIREMENTS** High School diploma or equivalent plus one year experience in customer service or in similar environment. Some College preferred. Must speak fluent English. Other languages preferred. This job requires ability to perform the following: + Standing and moving about the work area + Energetic, professional, and customer-oriented personality. + Heavy Lifting + Must possess good computer skills + Communication skills are utilized a significant amount of time when interacting with clients and guests. + Flexibility to work various shifts, including weekends and holidays **STANDARD SPECIFICATIONS** Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here (****************************************** . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here (****************************************** for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here (****************************************** to read about applicable benefits. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
    $20k-24k yearly est. 40d ago
  • Corporate Counsel - Franchise Licensing & Compliance

    IHG 2.8company rating

    IHG job in Atlanta, GA

    **Role Purpose** Under the guidance of a Vice President -Associate General Counsel or Senior Counsel, this Corporate Counsel provides legal counsel, support, and representation to the IHG Americas within the Franchise Licensing and Compliance domain. As part of a 30+ person Franchise Licensing and Compliance team, you will leverage your litigation and bankruptcy experience to effectively resolve issues and drive solutions with others in the Legal Department, business personnel, outside counsel, adversarial parties, external business partners, and other IHG stakeholders with whom the role interacts. **Your Day-to-Day** + **Legal Management** : Conduct, supervise, and manage mediations, trials, and other legal matters nationwide, utilizing and directing outside resources as appropriate. + **Strategic Legal Direction** : Develop strategic direction and alternatives on legal matters, utilizing outside counsel and other external resources to ensure cost-efficient and effective representation. + **Communication & Reporting** : Provide status reports on pending legal matters, advice on department/division legal issues, and clear communication to business stakeholders on commercial franchise contract and compliance matters. + **Team Oversight** : Direct and oversee internal and external team members to ensure performance is measured, administrative matters are completed timely, and budgets are developed, monitored, and met. + **Legal Counseling** : Counsel department or division management on relevant legal issues, assist in evaluating the legal impact of corporate strategies, and represent management in dealings with external parties. + **Franchise Bankruptcy & Workout Strategies** : Assist in managing franchise-related bankruptcy matters, provide legal support in developing owner workout strategies, and advise on legal risks associated with franchisee financial distress. + **Document Drafting & Negotiation** : Draft, review, and negotiate franchise agreements and related legal documents, analyze and negotiate changes made by franchisees, and develop approaches to move agreements to completion. **What We Need from You** + **Education** : Bachelor's Degree and Juris Doctor Degree; member of the Georgia State Bar in good standing. + **Experience** : 3+ years of post-qualification and progressive work-related experience in the practice of law with expertise in designated areas of responsibility. + **Legal Document Drafting** : Demonstrated ability to draft a variety of legal documents. + **Litigation Management** : Proficiency in managing litigation, assessing legal risk, and providing practical legal advice. + **Project Management** : Experience in organizing, planning, and executing large-scale projects from conception through implementation. + **Communication Skills** : Effective verbal and written communication for providing information to various stakeholders, adapting communication to the needs and level of the user. + **Additional Skills** : Analytical, research, and presentation skills, understanding of franchising, maintaining attorney-client privileged information, advanced knowledge of Microsoft applications, strong customer service and team-focused attitude, attention to detail, and flexibility in learning new areas of responsibility. **Location:** Atlanta, GA. Our hybrid work structure is an expectation of three (3) days a week in office. This expectation may be adjusted to evolve with the changing needs of the business. **The salary range for this role is $139,000 to $189,000.** This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees. **\#LI-PS1** Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
    $139k-189k yearly 60d+ ago
  • General Maintenance Engineer - Crowne Plaza Atlanta Perimeter at Ravinia

    IHG 2.8company rating

    IHG job in Atlanta, GA

    JOB OVERVIEW: Perform major repairs and maintenance work to ensure hotel maintenance quality and safety standards are achieved and maintained. DUTIES AND RESPONSIBILITIES: - Perform maintenance and repairs for assigned area of expertise such as the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, and swimming pool-if applicable, etc. - Ensure that assigned equipment is prepared and operational for the following day's work. - Adhere to federal, state and local regulations concerning safety or other compliance requirements, as well as brand standards and local policy and procedures to ensure quality, safety, and consistency. Report all unsafe conditions or malfunctioning equipment to supervisor. May educate and train hotel staff in the safe and proper use of equipment. - Follow procedures that ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc., replenishes supplies and inventory in a timely and efficient manner, and minimizes waste. - Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure strong guest satisfaction. - May also perform other minor maintenance and repairs and/or conduct preventative maintenance duties as needed. - Promote teamwork and quality service through daily communication and coordination with other departments - Assist with other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Advanced vocational training plus two years of experience in general building maintenance or construction, or equivalent combination of education and experience. Professional certification and license if required by law. This job requires ability to perform the following: - Carrying, lifting, pushing and/or pulling items weighing up to 100-300 pounds - Frequently standing up and moving about the facility - Frequently handling objects and equipment to maintain the facility - Frequently bending, stooping, kneeling, climbing and crawling Other: - Specialized knowledge and skills or certification within a field or discipline such as plumbing, electrician, carpentry, equipment mechanics, HVAC, refrigeration, etc. - Communication skills are utilized a significant amount of time when interacting with the other supervisors, hotel staff and hotel guests. - Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive their instructions for the day and/or to read equipment repair manuals. - Mathematical skills, including basic math, percentages, quantities, and variances are used frequently. - May be required to work nights, weekends, and/or holidays The hourly pay rate for this role is $21.00. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees. Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike. Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
    $21 hourly 8d ago
  • Porter

    Cooper's Hawk Winery 4.5company rating

    Alpharetta, GA job

    At Cooper's Hawk, our Porters keep the restaurant shining. You will be key to creating a clean and welcoming space where our team and guests can enjoy every moment. Your attention to detail and pride in a spotless environment are essential to delivering Uncompromising Hospitality. What You Will Get * 50 percent Dining and Carryout Discount * 40 percent Retail Wine Discount * 20 percent Discount on Retail and Private Events * Monthly Wine Tastings for Two * Medical Dental Vision and Telehealth * 401k with Company Match * Paid Time Off and Flexible Schedules * Early Pay Access * Wellness and Mental Health Support * Wine and Culinary Education * Career Growth Flight Plan * Team Member Rewards Milestone Recognition and Referral Bonuses How You Will Succeed Show Up Ready: Come Prepared, stay sharp, and start strong. * Start each shift prepared and focused on cleanliness and organization * Follow daily opening and closing checklists Own What You See: Take Responsibility, jump in, and do what needs to be done. * Keep dining areas, restrooms, and common spaces clean, organized, and safe * Follow sanitation procedures and maintain stocked and polished silverware and glassware Stay in Sync: Communicate often, move with your team, and keep service flowing. * Communicate with team members and managers to support smooth operations * Help keep the bar and beverage stations fully stocked and ready for service Make It Personal: Be genuine, listen well, and tailor each experience. * Greet guests with warmth and always help create a positive first impression Add a Touch: Go beyond the expected to create memorable moments. * Support the whole restaurant team with pride in your work and attention to the details that make a difference What You Will Bring * At least 18 years of age * Passion for hospitality and creating a welcoming environment * Ability to multitask and thrive in a fast paced setting * Willingness to work weekends and holidays * Ability to lift up to 40 pounds and stand for extended shifts * Team spirit and clear communication skills * Ability to read, understand, and communicate in English Cooper's Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper's Hawk. Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper's Hawk, we're bringing the vibrant flavors of Rome to them as well. Together, we're creating a lifestyle brand like no other.
    $26k-32k yearly est. 25d ago
  • Night Auditor FT

    IHG 2.8company rating

    IHG job in Atlanta, GA

    **Your day to day** We are seeking a detail-oriented Night Audit Clerk to join our luxury hotel team. The Night Auditor will play a crucial role in overseeing front desk operations and audit functions during overnight hours, ensuring smooth and efficient service for our guests. Every day is different, but you'll mostly: + Assist and oversee all front desk and audit functions from 11 PM to 7 AM. + Balance Food & Beverage outlets and post front office accounts. + Distribute daily reports and other requested documents. + Follow checklists to ensure all duties are completed, sign and date each checklist nightly. + Collaborate with staff to resolve guest requests and inquiries. + Handle guest check-ins, check-outs, and address any issues or concerns. + Communicate effectively with bell staff, drivers, and housekeeping. + Manage house/cash bank and deposit keys. + Obtain and verify essential guest information, ensuring accuracy and completeness of records. + Assign guest rooms according to reservation requirements. + Maintain and update the Front Desk logbook. + Check for guest mail or messages and ensure delivery. + Inquire about guest satisfaction and listen attentively to comments. + Thank guests for their stay and assist with future reservations. + Oversee the issuance of department keys and maintain a corresponding log. + Ensure timely delivery of wake-up calls and express checkout bills. + Be knowledgeable about hotel emergency procedures. + Adhere to all hotel policies and procedures, including any changes. + Perform reasonable tasks as requested by management. + Maintain computerized hotel systems. + Handle major guest complaints and disturbances. + Provide training, guidance, and advice to night employees. + Cover shifts for sick or absent employees. + Request and manage inventory of supplies for audit staff. + Report any discrepancies (physical, financial, or personal) to management. + Provide in-room dining services if needed. + Other duties as assigned. **What we need from you** High School diploma or equivalent. Any combination of education and experience that provides the required knowledge, skills, and abilities is acceptable. At least one year of experience working at a hotel front desk in a Night Audit, Front Desk Clerk, or similar capacity. Previous experience in a luxury property is preferred but not required. Knowledge of HMS- Opera is preferred. Good working knowledge of hospitality accounting systems. Ability to read, write, and speak English effectively. Sound judgment and decision-making skills. All employees must maintain a neat, clean, and well-groomed appearance. The hotel operates 24/7. Employees must be aware that shifts may change based on business needs. Must be able to obtain a valid WA Food Handler's card within 30 days. **What we offer** We offer: - 401(k) Plan - Sick Time: Accrue 1 hour for every 30 hours worked Join us and experience a workplace that values your success, health, and happiness-every step of the way. We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you'll become part of our hotel family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental ️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
    $24k-28k yearly est. 3d ago
  • Prep Cook

    Cooper's Hawk Winery 4.5company rating

    Alpharetta, GA job

    At Cooper's Hawk, our Prep Cooks bring heart to every recipe and precision to every task. By preparing fresh, high-quality ingredients, they set the tone for a great dining experience. Every slice, portion, and plate supports Uncompromising Hospitality, helping the kitchen run smoothly and ensuring every guest enjoys consistent and memorable food. What You Will Get * 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events * Monthly Wine Tastings for Two * Medical, Dental, Vision, and Telehealth * 401k with Company Match * Paid Time Off and Flexible Schedules * Early Pay Access * Wellness and Mental Health Support * Wine and Culinary Education * Career Growth Flight Plan * Team Member Rewards, Milestone Recognition, and Referral Bonuses How You Will Succeed Show Up Ready: Come Prepared, stay sharp, and start strong. * Prepare fresh ingredients and follow recipes with accuracy * Set up and organize your station to stay efficient through every shift Own What You See: Take Responsibility, jump in, and do what needs to be done. * Maintain high quality standards in prep and execution * Keep your work area clean, stocked, and safe while handling ingredients with care Stay in Sync: Communicate often, move with your team, and keep service flowing. * Communicate with teammates and managers to ensure a smooth kitchen flow * Perform these kitchen functions: * Wash, peel, slice, and mix vegetables, fruits, and other ingredients for salads, cold plates, and garnishes. * Prepare hot and cold sauces * Carve and slice meats and cheeses * Portion food for service * Follow daily systems and procedures to stay organized and on track Make It Personal: Be genuine, listen well, and tailor each experience. * Take pride in your prep work because every detail matters * Support the kitchen team by creating the foundation for every great dish Add a Touch: Go beyond the expected to create memorable moments. * Go beyond the basics by keeping kitchen equipment in excellent condition * Keep an eye out for ways to make the kitchen cleaner, faster, and better What You Will Bring * At least 18 years of age * Previous prep or line cook experience preferred * Basic knife skills and knowledge of kitchen safety and sanitation * Comfort following recipes and portioning food * A team focused attitude and ability to stay organized in a fast paced environment * Ability to stand for long periods and lift up to 50 pounds * Availability to work flexible schedules including weekends and holidays * Ability to read, understand, and communicate in English Cooper's Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper's Hawk. Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper's Hawk, we're bringing the vibrant flavors of Rome to them as well. Together, we're creating a lifestyle brand like no other.
    $27k-32k yearly est. 20d ago
  • Specialist, Franchise Licensing & Compliance

    IHG 2.8company rating

    IHG job in Atlanta, GA

    Under the supervision of a Lead Manager, manage all administrative tasks related to the lifecycle of franchise license agreements within an assigned territory. Responsibilities include reviewing and processing applications, preparing and executing agreements, ensuring compliance with regulatory requirements, and maintaining accurate records. Serve as the primary contact for franchise applicants and existing franchisees, coordinating with internal teams throughout the process. Issue and execute license agreements and related legal documents, issue compliance documents, and track franchise data to ensure complete and accurate documentation. Maintain and update information in the company's global database (GOLS). Represent the company in licensing matters such as negotiating comfort letters, collecting contract data, and managing fees. This role is ideal for a detail-oriented professional with strong organizational and communication skills who wants to contribute to the growth of IHG's franchise system. **Your day to day** + Act as liaison with the Development team to issue new development, conversion, change of ownership, and relicensing license agreements to applicants. + Conduct all aspects of the franchise license workflow, including collecting license agreements and franchise application fees. + Receive and review all documents relating to entities with equity interest in the license; verify licensing data (dates, signatures, forms) and send documents for internal approvals (Credit, Risk Management, Development, Openings, AD&C/PIP, Franchise Approval Committee, Legal). Follow up to ensure completeness and accuracy. + Enter and maintain franchise license data in GOLS (company database), updating status changes and retention records throughout the license term. + Ensure compliance with applicable laws, regulations, and company policies; collaborate with Legal to meet local, state, and federal requirements. + Conduct background checks and due diligence on potential franchisees. + Review franchise entity documents to determine binding authority for licensing agreements; work with Development to resolve incomplete data or authority issues. + Draft and execute addenda, extensions, and special agreements (e.g., Comfort Letters, Master Technology Agreements, Key Money Documents, deceased letters) and collect related fees. + Serve as primary contact for franchisees regarding license execution, revisions, and compliance questions; foster positive relationships with franchisees and external stakeholders. + Monitor deadlines and issue notifications for defaults, extensions, terminations, and non-renewals; update database with accurate dates and compliance status. + Gather data from external sources (e.g., Secretary of State registration) and review organizational documents for equity ownership. + Support hotels through the opening process, ensuring compliance prior to opening; prepare Openings Advisory Memo and open hotels in GOLS. + Collect fees and submit Property Improvement Requests for renewals or hotel sales. + Provide applications and Franchise Disclosure Documents for renewals or ownership changes. + Process accurate Principal Correspondent records and update as needed. Under General Supervision of Lead Manager + Review organizational and legal documents to execute license agreements or addenda and evaluate equity ownership. + Decide if equity changes constitute a change of ownership under the current license agreement. + Make decisions on resolutions for hotels in default, track compliance, and issue notifications. + Interpret legally binding terms and conditions of license agreements to mitigate risk. + Perform all duties related to franchise licensing and compliance administration, including issuing official documents and assisting with procedure development. **What we need from you** + Bachelor's or Master's Degree in Business Administration, Legal Studies or a related field of work, or an equivalent combination of education and work-related experience. + 2 to 5 years progressive work experience in legal or franchise administration, 1 to 2 years work-related experience in franchise licensing, compliance, banking administration, contract administration, or similar, with demonstrated technical proficiency related to the position. + Demonstrated knowledge of PC-based software programs. + Demonstrated effective oral and written communication skills for the purpose of conveying information to internal and external customers or providing information via written reports or correspondence. + Demonstrated strong writing and reading comprehension skills for purposes of drafting, compiling, or interpreting legally binding license agreements and financial letters + Demonstrated understanding of contractual agreements and demonstrated ability to administer ongoing contracts or similar detail-oriented projects. + Demonstrated attention to detail, time management skills, and organizational skills + Demonstrated ability to interpret state regulations for contract compliance and to read and interpret supporting documents (i.e. leases, provisions, license restrictions, credit approvals, guaranty, etc.). + Demonstrated ability to work independently and collaboratively as part of a team + Demonstrated ability to handle multiple tasks and prioritize workload in a fast-paced environment + High level of professionalism, integrity, and confidentiality. **Location** - Atlanta, GA; Our hybrid work structure is an expectation of three (3) days a week in office. This expectation may be adjusted to evolve with the changing needs of the business. **The hourly range for this role is $29.58 to $34.00** . This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees. At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there's Room for You at IHG. Over recent years, we've transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love. We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That's why here at IHG, we give our colleagues flexibility and balance - working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that's why leaders work with teams to determine how and when they collaborate. We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
    $29.6-34 hourly 40d ago
  • Manager, Mobile Application Development

    IHG 2.8company rating

    IHG job in Atlanta, GA

    The Manager of Mobile Application Development is responsible for end-to-end delivery of prioritized features for the award-winning IHG Hotels & Rewards mobile app, available on both iOS and Android platforms. This role leads a team of high-performing mobile developers and testers across onshore and offshore locations, overseeing Agile development, architectural and technical execution, operational excellence, and the overall release management process. The manager ensures the delivery of strategic business objectives and maintains high standards for performance, reliability, and user experience. **Your Day to Day** + Lead the planning and execution of new mobile features using Agile practices, managing both onshore and offshore development resources to deliver high-quality results on schedule. + Collaborate with other mobile app leaders to drive strategic architectural decisions and evolve technical standards for building scalable, maintainable features. + Lead design sessions with your team to build solutions that align to platform standards and best practices, ensuring technical excellence from concept through implementation. + Conduct code reviews during sprints and pull request reviews prior to release, ensuring code quality, performance optimization, and adherence to architectural standards. + Identify and implement AI-powered tools and practices to enhance developer productivity and optimize the software development lifecycle. + Provide coaching and mentorship to team members, enhancing technical skills and supporting career growth in a performance-driven environment. + Collaborate with Product and Design teams to align priorities and ensure cohesive delivery of mobile features. + Monitor app performance and analytics, ensuring adherence to data privacy, accessibility, and security standards while driving continuous improvement. **What We Need From You** + Deep expertise in platform-native iOS app development using Swift (and modern frameworks like SwiftUI) and/or platform-native Android app development using Kotlin (and modern frameworks like Jetpack Compose), with proficiency in managing app deployment through the Apple App Store and Google Play Store. + 10+ years of software development experience, progressing from individual contributor to leadership roles, including 5+ years in hands-on mobile leadership positions successfully delivering consumer-facing native iOS and Android e-commerce apps at enterprise scale using platform-specific languages and frameworks. + Strong understanding of native mobile UI/UX patterns, accessibility standards, performance tuning, and crash diagnostics, along with familiarity with mobile security best practices. + Proven ability to architect scalable mobile solutions and drive technical decisions that balance business needs with engineering excellence. + Proficient in using tools like Git, Jenkins, CloudBees, Fastlane, and Bitrise, and experienced in integrating with backend systems and middleware (e.g., REST APIs, GraphQL). + Strong leadership and mentoring skills, with effective communication abilities and a strategic mindset to manage delivery commitments and drive results in Agile environments. **Location** - Atlanta GA (Hybrid - in office 3 days a week) The salary range for this role is $119,273 to $170,000. This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employee. \#LI-CL1 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
    $119.3k-170k yearly 60d+ ago
  • Bellperson FT

    IHG 2.8company rating

    IHG job in Atlanta, GA

    Assist incoming and outgoing guests in transporting luggage to and from guest rooms. At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to: + **Be charming** by being approachable, having confidence and showing respect. + **Stay in the moment** by understanding and anticipating guests' needs, being attentive and taking ownershipof getting things done. + **Make it memorable** by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. Duties and Responsibilities **FINANCIAL RETURNS** + Explain and promote hotel facilities, outlets, and services to guest and provide information to guests regarding local attractions and activities. **PEOPLE** + Promote team work and quality service through daily communications and coordination with other departments. **GUEST EXPERIENCE** + Respond appropriately to guest complaints. Inform supervisor of major problems, complaints, disturbances or dissatisfied guests. + Promptly and safely transport luggage to and from guest rooms. May secure, tag and store luggage at guest's request. **RESPONSIBLE BUSINESS** + May regularly inspect and clear hotel entrance and surrounding areas of litter and debris. + Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by dry cleaning company, delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests. **QUALIFICATIONS AND REQUIREMENTS** High School diploma or equivalent, plus some guest service experience or hotel experience preferred. Must speak fluent English. Other languages preferred. This job requires ability to perform the following: + Carrying, pushing, or lifting items weighing up to 100 pounds + Moving about the public areas + Handling objects such as luggage + Bending, stooping, kneeling Other: + Communication skills are utilized a significant amount of time when interacting with clients, guests and employees. + Reading and writing abilities are utilized often when completing departmental records/logs, reading road signs, etc.. + May be required to work nights, weekends, and/or holidays. The hourly pay rate for this role is $10.00 an hour with the possibilities of gratuity. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees. **The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.** **Who we are** As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental ️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here (****************************************** . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here (****************************************** for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here (****************************************** to read about applicable benefits. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
    $10 hourly 23d ago
  • Revenue Manager, RMH

    IHG 2.8company rating

    IHG job in Atlanta, GA

    This role provides advanced revenue management expertise and strategic guidance to maximize room revenue, RevPAR, and system delivery across subscriber hotels. Lead complex analysis, optimize revenue management processes, and support the execution of revenue strategies within the Revenue Management for Hire framework. Your day to day - Deliver expert-level analysis and recommendations on pricing, yield management, forecasting, and business mix to support subscriber hotels in achieving revenue objectives. - Lead the development and refinement of strategic revenue plans, including full-year forecasting and budgeting, ensuring alignment with market dynamics and business goals. - Conduct in-depth market and competitor analysis to identify trends, risks, and opportunities, and translate insights into actionable strategies. - Oversee compliance with SBRP rules and standard processes, identifying and driving improvements in revenue management systems and workflows. - Facilitate and lead weekly and ad-hoc review meetings with subscriber hotels and internal teams to monitor performance and adjust strategies as needed. - Act as a subject matter expert and escalation point for complex revenue management issues within the Revenue Management for Hire function. - Collaborate with Sales, Marketing, and other stakeholders to ensure integrated and effective revenue management approaches. - Drive continuous improvement initiatives to enhance the effectiveness and efficiency of revenue management tools, methodologies, and reporting. What we need from you - University degree in Hospitality - Business Administration, Economics, or a related field - Fluency in English - Minimum 3-5 years of progressive experience in revenue management, preferably including roles such as Revenue Manager, Assistant Revenue Manager, or equivalent. - Proven operational experience within the hospitality industry, such as Front Office or Reservations, is advantageous. - Demonstrated expertise in revenue strategy development, forecasting, and yield management. - Experience working with multiple hotel properties or portfolios is preferred. - Advanced ability to analyze, interpret, and extract actionable insights from complex data sets. - Strong understanding of market dynamics, competitor analysis, and business mix optimization. - Proficient in Property Management Systems (PMS), Revenue Management Systems (RMS), and related revenue software tools. - Familiarity with forecasting, budgeting, and financial reporting processes. - Ability to leverage technology and data analytics to drive revenue growth and operational efficiency. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
    $71k-103k yearly est. 37d ago
  • Bartender

    Cooper's Hawk Winery 4.5company rating

    Alpharetta, GA job

    At Cooper's Hawk, every pour, every garnish, and every smile creates a connection. As a Bartender, you bring warmth, knowledge, and craft to every guest interaction. You're not just serving drinks; you're delivering experiences worth toasting to. What You Will Get * 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events * Monthly Wine Tastings for Two * Medical, Dental, Vision, and Telehealth * 401k with Company Match * Paid Time Off and Flexible Schedules * Early Pay Access * Wellness and Mental Health Support * Wine and Culinary Education * Career Growth Flight Plan * Team Member Rewards, Milestone Recognition, and Referral Bonuses How You Will Succeed Show up ready: Come prepared, stay sharp, and start strong. * Arrive prepared with your station stocked, garnishes prepped, and all tools in working order * Maintain full knowledge of Cooper's Hawk food, drink, and wine menus, as well as steps of service * Ensure opening and mid-shift checklists are completed so the bar is ready for guests from the start * Understand the Wine Club perks and benefits, and be ready to educate and invite our guests to the largest wine club community in the world. Own what you see: Take responsibility, jump in, and do what needs to be done. * Keep your bar area clean, organized, and guest-ready throughout the shift * Wash and sterilize glassware as needed to prevent delays in service * Step in to assist with retail, Wine Club, or other team tasks when you notice a need Stay in sync: Communicate often, move with your team, and keep service flowing. * Communicate clearly with Servers, Food Runners, Hosts, and the kitchen to ensure orders are accurate and timely * Follow Cooper's Hawk recipes and portion standards consistently * Complete closing duties to set the next shift up for success Make it personal: Be genuine, listen well, and tailor the experience. * Greet each guest warmly, using their name when possible, and engage in friendly conversation * Offer thoughtful wine, cocktail, and food recommendations based on guest preferences * Actively educate guests about the Cooper's Hawk Wine Club and invite them to join Add a touch: Go beyond the expected to create memorable moments. * Present beverages with attention to detail, from creative garnishes to polished glassware * Go beyond expectations with small gestures that make each guest feel valued * Keep expanding your knowledge of wine, cocktails, and Cooper's Hawk offerings to enhance the guest experience What You Will Need * Must represent Cooper's Hawk Values * Minimum of 1 year bartending experience in a high-volume restaurant or bar preferred * Strong communication and guest engagement skills * Ability to multitask and work in a fast-paced environment * Basic wine knowledge is a plus; willingness to learn is a must * Ability to stand and walk up to 10 hours per shift * Ability to lift and carry up to 50 pounds * Flexibility to work evenings, weekends, and holidays Cooper's Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper's Hawk. Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper's Hawk, we're bringing the vibrant flavors of Rome to them as well. Together, we're creating a lifestyle brand like no other.
    $21k-30k yearly est. 60d+ ago

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