IHG Owners Association jobs in Cleveland, OH - 55 jobs

Supervise day-to-day activities of the Sous Chefs and other culinary personnel to achieve compliance in food preparations, presentation, and quality. Assist with employee training and scheduling. Adhere to federal, state and local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Serve as Executive Chef in his/her absence. At InterContinental Hotels we want our guests to relax and be themselves which means we need team members to: + **Be you** - by being natural, professional and personable in the way you are with people + **Get ready** - by taking notice and using your knowledge so that you are prepared for anything + **Show you care** - by being thoughtful in the way you welcome and connect with guests + **Take action** - by showing initiative, taking ownership and going the extra mile Duties and Responsibilities FINANCIAL RETURNS + Oversee methods of preparation, portion sizes, and timeliness of food preparation; control food usage to minimize waste. + Assist the Executive Chef in creating and testing new recipes and maintaining updated and accurate documentation and costing of all dishes prepared and sold in the food and beverage facilities. + Maintain procedures to (1) ensure the security and proper storage of food and beverage products, kitchen inventory and equipment, (2) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (3) to minimize waste and control costs. PEOPLE + Recommend and initiate salary, disciplinary, or other staffing/human resources - related actions in accordance with company rules and policies. Alert management of potentially serious issues. + Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales and Marketing, Catering, Banquets, Maintenance, and Guest Services. Assist sales, catering, and banquet staffs with banquets, parties and other special events. + Interact with outside contacts: + Guests - to ensure their total satisfaction + Vendors - to order supplies and equipment and ensure best prices and quality + Health Department and other regulatory agencies - regarding safety matters and kitchen inspections + Review the following day's menus and complete requisitions for food and supplies needed from various storerooms; maintain inventory control procedures. Assist with the regular inventory of food and kitchen supplies; order items as necessary to maintain adequate inventory levels. + Assist in developing new menus and concepts to keep up with business and industry trends. GUEST EXPERIENCE RESPONSIBLE BUSINESS + Supervise of day-to-day operations and assignments of the culinary staff, communicate goals, and assign/schedule work. Assist with the communication and enforcement of formal policies and procedures. + Assist the Executive Chef in determining the minimum and maximum stocks of all food, material and equipment. + Ensure that all kitchen equipment, including but not limited to sinks, stoves, grills, hoods, coolers, freezers, etc., are in proper operational condition and are cleaned on a regular basis. Ensure that all kitchen areas and related storerooms are cleaned, mopped, and properly stocked according to anticipated business volume and in accordance with sanitation and health department requirements. Notify Engineering immediately of any maintenance and repair needs. + May serve as Manager on Duty or perform other duties as assigned. aCCOUNTABILITY Supervises culinary employees in a large full-service, luxury, or resort hotel with multiple major food and beverage outlets, and banquet facilities catering to more than 500 people. QUALIFICATIONS AND REQUIREMENTS Completion of a high school diploma or equivalent, and three years of experience as a chef, or equivalent combination of education and culinary/kitchen operations experience. Degree or certificate in culinary arts preferred. This job requires ability to perform the following: + Carrying or lifting items weighing up to 50 pounds + Moving about the kitchen + Handling food, objects, products and utensils + Bending, stooping, kneeling Other: + Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.. + Reading and writing abilities are utilized often when completing paperwork and management reports, ordering and receiving inventory, and giving and receiving instructions. + Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently. + Problem solving, reasoning, motivating, organizational and training abilities are used often. + Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. + May be required to work nights, weekends, and/or holidays. Salary for this role is 93K with a potential to earn a 15% yearly bonus. **The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.** As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental ️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

At Cooper's Hawk, our Tasting Room Attendants do more than pour wine. They turn each tasting into a meaningful moment through friendly conversation, product knowledge, and genuine hospitality. With a passion for food, wine, and people, they guide guests through our wines and retail offerings while inviting them to become part of our Wine Club community. Every interaction is a chance to deliver an experience guests will remember and want to return to. What You Will Get * 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events * Monthly Wine Tastings for Two * Medical, Dental, Vision, and Telehealth * 401k with Company Match * Paid Time Off and Flexible Schedules * Early Pay Access * Wellness and Mental Health Support * Wine and Culinary Education * Career Growth Flight Plan * Team Member Rewards, Milestone Recognition, and Referral Bonuses How You Will Succeed Show Up Ready: Come Prepared, stay sharp, and start strong. * Learn our food, wine, and retail offerings so you can confidently guide each guest * Prepare your station for service and keep it clean and stocked * Study Cooper's Hawk menu, retail items, and wines that are offered to our guests. Own What You See: Take Responsibility, jump in, and do what needs to be done. * Restock and maintain product displays * Support the team with tasks like carryout orders and guest service in other areas when needed Stay in Sync: Communicate often, move with your team, and keep service flowing. * Communicate with team members to deliver smooth and memorable service * Follow steps of service and assist in daily operations Make It Personal: Be genuine, listen well, and tailor each experience. * Welcome every guest warmly and answer questions about wine, food, and our Wine Club * Proactively build relationships with guests and create memorable moments. * Use your knowledge of the Wine Club to invite and inform guests of the perks and benefits of joining our community of members. Add a Touch: Go beyond the expected to create memorable moments. * Share the story of Cooper's Hawk and invite guests to join our Wine Club * Introduce tastings and special retail items to enrich the guest experience What You Will Bring * At least 21 years of age * Experience in restaurants, retail, or wine environments preferred * Comfort speaking to guests about wine and the Wine Club * A passion for hospitality and creating memorable guest experiences * Ability to multitask in a fast paced environment * Ability to stand for long periods and lift up to 40 pounds * Flexible availability including weekends and some holidays Cooper's Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper's Hawk. Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper's Hawk, we're bringing the vibrant flavors of Rome to them as well. Together, we're creating a lifestyle brand like no other.

At Cooper's Hawk, our Service Assistants are the behind-the-scenes champions who keep the dining room running smoothly and help create memorable moments for every guest. From keeping the space ready for guests to supporting the team with seamless service, you will play a key role in bringing Uncompromising Hospitality to life. What You Will Get * 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events * Monthly Wine Tastings for Two * Medical Dental Vision and Telehealth * 401k with Company Match * Paid Time Off and Flexible Schedules * Early Pay Access * Wellness and Mental Health Support * Wine and Culinary Education * Career Growth Flight Plan * Team Member Rewards Milestone Recognition and Referral Bonuses How You Will Succeed Show Up Ready: Come Prepared, stay sharp, and start strong. * Start every shift with a positive attitude and prepare your station using company checklists * Stay stocked on tableware dishes and supplies to keep the service flowing * Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing. Own What You See: Take Responsibility, jump in, and do what needs to be done. * Keep the dining room and work areas clean organized and guest ready * Restock and reset tables quickly so guests are welcomed without delay Stay in Sync: Communicate often, move with your team, and keep service flowing. * Communicate with servers, food runners and managers to keep service running seamlessly * Help with food running and carryout orders to support the team whenever needed Make It Personal: Be genuine, listen well, and tailor each experience. * Greet guests with warmth and a friendly attitude * Be helpful in answering questions about food wine and our facilities Add a Touch: Go beyond the expected to create memorable moments. * Go the extra step to keep the dining experience comfortable welcoming and polished * Jump in to help wherever needed so every shift feels like a team win What You Will Bring * At least 18 years of age * Energy and positivity with a love for hospitality * Ability to multitask in a fast-paced environment * Comfortable lifting up to 40 pounds and standing for extended periods * Open availability including weekends and holidays * A team mindset and willingness to communicate clearly * Ability to read, write and understand English Cooper's Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper's Hawk. Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper's Hawk, we're bringing the vibrant flavors of Rome to them as well. Together, we're creating a lifestyle brand like no other.

A Restaurant Manager at Cooper's Hawk helps manage the complexities of running a high-volume, scratch kitchen, full-service restaurant, complete with a retail market, tasting room and Wine Club program. You'll do more than just manage a shift - you'll grow and inspire a team, deliver uncompromising hospitality to our guests and help grow a vibrant wine club community. By adhering to high standards and adding a touch of color, you'll turn moments into lasting memories. Restaurant Manager compensation range is $57,000-$65,000/year + 10% bonus potential. The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. What You Will Get * 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events * Monthly Complimentary Wine Tasting for Two * Medical, Prescription, Dental, Vision and Telehealth plus Wellness Discount * 401(k) with Company Match * Health & Flexible Savings Accounts- Health and Dependent Care * Long-Term Disability; Voluntary Short-Term Disability * Basic Life and AD&D Insurance (with option to purchase additional coverage) * Paid Parental Leave * Paid Time Off * Access to Team Member Relief Program * Wellness and Mental Health Support * "Everyday Benefits" Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services * Team Member Rewards, Milestone Recognition and Referral Bonuses * Career Development Opportunities How You Will Succeed Show Up Ready: Come prepared, stay sharp, and start strong. * Lead 1-2 department areas with confidence * Maintain a professional image and uphold Cooper's Hawk standards * Use tools like POS systems, scheduling and inventory software, and Microsoft Office to stay organized * Conduct weekly inventory and manage department-level financial performance Own What You See: Take responsibility, jump in, and do what needs to be done. * Hire, train, and schedule hourly Team Members * Ensure policies and operating systems are followed * Maintain a safe, secure, and healthy work environment * Take initiative to solve problems and improve operations Stay in Sync: Communicate often, move with your team, and keep service flowing. * Foster strong collaboration between kitchen and front-of-house teams * Lead department and Community meetings * Coach and develop Team Members to ensure smooth shift execution * Partner with the General Manager to achieve restaurant goals Make It Personal: Be genuine, listen well, and tailor the experience. * Represent Cooper's Hawk values and create a respectful, inclusive work culture * Support your team with the tools and training they need to succeed * Provide personalized service that makes every guest special Add a Touch: Go beyond the expected to create memorable moments. * Build and grow our Wine Club Community by educating guests and inviting them to join * Empower your team to create special experiences that keep guests coming back * Celebrate wins, big and small, with your team and your guests What You Will Bring * Must represent Cooper's Hawk values * 1-2 years of supervisory experience in a full-service restaurant. Scratch kitchen experience preferred. * Minimum age requirement of 21 years * Excellent verbal and written communication skills * Is results-driven; able to coach team to hit restaurant targets (i.e. Wine Club Community growth) * Ability to read, understand and communicate in English * Demonstrates financial acumen * Proficient in Microsoft Office Suite * Preferred certifications include ServSafe and state/local licensing requirements * Must be able to lift and carry up to 40 lbs. * Must be able to stand for at least 10 hours per shift * Must have the ability to work 50-60 hours per week * Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays Cooper's Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper's Hawk. Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper's Hawk, we're bringing the vibrant flavors of Rome to them as well. Together, we're creating a lifestyle brand like no other.

At Cooper's Hawk, our Dishwashers are essential to every great guest experience. By keeping the kitchen spotless and supplies stocked, they create the foundation for smooth service and memorable meals. Through teamwork, attention to detail, and pride in cleanliness, our Dishwashers bring Uncompromising Hospitality to life behind the scenes. What You Will Get * 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events * Monthly Wine Tastings for Two * Medical, Dental, Vision, and Telehealth * 401k with Company Match * Paid Time Off and Flexible Schedules * Early Pay Access * Wellness and Mental Health Support * Wine and Culinary Education * Career Growth Flight Plan * Team Member Rewards, Milestone Recognition, and Referral Bonuses How You Will Succeed Show Up Ready: Come Prepared, stay sharp, and start strong. * Start every shift prepared by setting up a clean and organized dish area * Follow daily routines and keep up with all cleaning checklists Own What You See: Take Responsibility, jump in, and do what needs to be done. * Clean and restock dishes, plates, glasses, and kitchen tools throughout the shift * Keep the back dock, trash areas, and kitchen floors clean and safe * Ensure a clean work environment by breaking down and removing all garbage & boxes to the dumpster or designated area. Stay in Sync: Communicate often, move with your team, and keep service flowing. * Work closely with the kitchen team to keep clean supplies moving and stations ready * Communicate with managers and teammates to stay ahead of kitchen needs Make It Personal: Be genuine, listen well, and tailor each experience. * Take pride in keeping the heart of the restaurant running smoothly * Help create a clean and welcoming environment for both guests and teammates Add a Touch: Go beyond the expected to create memorable moments * Go beyond cleaning by helping with light kitchen prep or receiving deliveries when needed * Keep dish machines and kitchen equipment clean and in good condition What You Will Bring * At least 18 years of age * Previous restaurant experience preferred * Positive attitude and strong sense of teamwork * Ability to stay active and focused in a fast-paced environment * Ability to stand for long periods and lift up to 50 pounds * Comfort working weekends, holidays, and flexible schedules * Ability to read, understand, and communicate in English Cooper's Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper's Hawk. Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper's Hawk, we're bringing the vibrant flavors of Rome to them as well. Together, we're creating a lifestyle brand like no other.

Handle room service orders via phone from guests. Ensure orders are accurately posted to the appropriate guest account. At InterContinental Hotel we want our guests to relax and be themselves which means we need team members to: Be you - by being natural, professional and personable in the way you are with people Get ready - by taking notice and using your knowledge so that you are prepared for anything Show you care - by being thoughtful in the way you welcome and connect with guests Take action - by showing initiative, taking ownership and going the extra mile Duties and Responsibilities FINANCIAL RETURNS Follow established script to encourage up-selling. Close checks to correct guest's room account. Promote teamwork and quality service through daily communication and coordination with other departments. Coordinate VIP deliveries with appropriate departments. PEOPLE GUEST EXPERIENCE Articulate and repeat each order to the guest before hanging up. Use guest name and title. Give guest the approximate time of delivery. Answer the telephone within prescribed number of rings. Efficiently and professionally handle multiple incoming calls at once. Correctly enter all pertinent information of an order including special items, cooking meat instructions, no seasoning (MSG, salt), etc. Print reports and/or complete paperwork at the end of shift. May assist with other duties as assigned. RESPONSIBLE BUSINESS QUALIFICATIONS AND REQUIREMENTS Minimum: Basic reading, writing, and math skills. Previous experience in a customer service position. This job requires ability to perform the following: Handle multiple incoming calls Working with a keyboard Other: Communication skills are utilized a significant amount of time when taking room service orders and interacting with guests, cooks, and supervisor. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. Reading and writing abilities are utilized often when recording orders, completing paperwork, etc. Basic math skills are frequently used when recording and adding guest checks. May be required to work nights, weekends, and/or holidays. Rate of pay is $14/hr plus gratuities. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

NULL As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental ️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

At Cooper's Hawk, our Porters keep the restaurant shining. You will be key to creating a clean and welcoming space where our team and guests can enjoy every moment. Your attention to detail and pride in a spotless environment are essential to delivering Uncompromising Hospitality. What You Will Get * 50 percent Dining and Carryout Discount * 40 percent Retail Wine Discount * 20 percent Discount on Retail and Private Events * Monthly Wine Tastings for Two * Medical Dental Vision and Telehealth * 401k with Company Match * Paid Time Off and Flexible Schedules * Early Pay Access * Wellness and Mental Health Support * Wine and Culinary Education * Career Growth Flight Plan * Team Member Rewards Milestone Recognition and Referral Bonuses How You Will Succeed Show Up Ready: Come Prepared, stay sharp, and start strong. * Start each shift prepared and focused on cleanliness and organization * Follow daily opening and closing checklists Own What You See: Take Responsibility, jump in, and do what needs to be done. * Keep dining areas, restrooms, and common spaces clean, organized, and safe * Follow sanitation procedures and maintain stocked and polished silverware and glassware Stay in Sync: Communicate often, move with your team, and keep service flowing. * Communicate with team members and managers to support smooth operations * Help keep the bar and beverage stations fully stocked and ready for service Make It Personal: Be genuine, listen well, and tailor each experience. * Greet guests with warmth and always help create a positive first impression Add a Touch: Go beyond the expected to create memorable moments. * Support the whole restaurant team with pride in your work and attention to the details that make a difference What You Will Bring * At least 18 years of age * Passion for hospitality and creating a welcoming environment * Ability to multitask and thrive in a fast paced setting * Willingness to work weekends and holidays * Ability to lift up to 40 pounds and stand for extended shifts * Team spirit and clear communication skills * Ability to read, understand, and communicate in English Cooper's Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper's Hawk. Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper's Hawk, we're bringing the vibrant flavors of Rome to them as well. Together, we're creating a lifestyle brand like no other.

Manage all aspects of one or more full-service food and beverage outlet(s) on a daily basis and coordinate special events. Ensure compliance with standards of service and operating procedures. Adhere to federal, state and local regulations concerning health safety or other compliance requirements. At InterContinental Hotels we want our guests to relax and be themselves which means we need team members to: + **Be you** - by being natural, professional and personable in the way you are with people + **Get ready** - by taking notice and using your knowledge so that you are prepared for anything + **Show you care** - by being thoughtful in the way you welcome and connect with guests + **Take action** - by showing initiative, taking ownership and going the extra mile Duties and Responsibilities FINANCIAL RETURNS + Achieve budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of the food and beverage outlet(s). Assist in preparation of the annual operating budget which supports the overall objectives of the food and beverage outlet(s). + Maintain procedures to (1) ensure the security and proper storage of restaurant inventory, and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize waste and control costs. Participate in taking inventories. + Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales and Marketing, Catering, Banquets, Housekeeping, Maintenance and Guest Services. + Create innovative programs and promotions to market special menu items, increase sales, and increase guest patronage. Assist in the development and implementation of new menus and local food and beverage marketing programs, and participate in and maintain system-wide food and beverage marketing programs. + Monitor performance of the restaurant through analysis of guest feedback and financial results. Initiate corrective action as needed. + Work closely with Executive Chef to identify pertinent concepts and menu design for the outlet(s). Conduct meetings to inform staff of special promotions, daily specials, and additional information. PEOPLE + Recommend and/or initiate salary, disciplinary, or other staffing-related actions in accordance with company rules and policies. Alert management of potentially serious issues. + Ensure all staff is properly trained and certified if applicable and have the tools and equipment needed to effectively carry out their job functions. + Interact with outside contacts: + Guests - to ensure their total satisfaction + Vendors - to ensure adequate inventory of supplies and equipment, to discuss pricing or service issues, to resolve any vendor performance issues, etc. + Regulatory agencies - regarding safety and compliance matters + Other contacts as needed (professional organizations, community groups, local media) GUEST EXPERIENCE + Ensure guests are greeted upon arrival. Respond appropriately to guest complaints. Establish and implement appropriate service recovery guidelines in order to ensure total guest satisfaction. RESPONSIBLE BUSINESS + Supervise day-to-day activities of one or more food and/or beverage outlets. Plan and organize work. Communicate and enforce policies and procedures. + Ensure that all restaurant equipment (coffee and soda machines, registers, etc.) is in proper operational condition and is cleaned on a regular basis. Ensure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes. Notify Engineering immediately of any maintenance and repair needs. + May serve as Manager on Duty + Perform other duties as assigned. aCCOUNTABILITY Supervises a number of service employees such as wait staff, buspersons, cashier/greeters, in one or more food and/or beverage outlet(s) in a large, full- service, luxury, or resort hotel. QUALIFICATIONS AND REQUIREMENTS High school diploma or equivalent and at least 1-2 years restaurant management experience in a full service outlet or similar setting. Hospitality Management Degree or some college preferred. This job requires ability to perform the following: + Carrying or lifting items weighing up to 50 pounds + Moving about the outlet(s) + Handling objects, products + Bending, stooping, kneeling Other: + Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. + Reading and writing abilities are utilized often when completing paperwork, ordering, interpreting results, and giving and receiving instructions. + Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently. + Problem solving, reasoning, motivating, organizational and training abilities are used often. + Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. + May be required to work nights, weekends, and/or holidays. Salary for this role is 64k. **The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.** As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental ️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Perform major repairs and maintenance work to ensure hotel maintenance quality and safety standards are achieved and maintained. At **InterContinental Hotels & Resorts** ** ** we want our guests to feel special, cosmopolitan and In the Know which means we need you to: + **Be charming** by being approachable, having confidence and showing respect. + **Stay in the moment** by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done. + **Make it memorable** by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. DUTIES AND RESPONSIBILITIES FINANCIAL RETURNS - Follow procedures that ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc., replenishes supplies and inventory in a timely and efficient manner, and minimizes waste. PEOPLE - Promote teamwork and quality service through daily communication and coordination with other departments. GUEST EXPERIENCE - Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure strong guest satisfaction. RESPONSIBLE BUSINESS + Perform maintenance and repairs for assigned area of expertise such as the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, and swimming pool-if applicable, etc. © 2012 InterContinental Hotels Group. All rights reserved. Proprietary and Confidential. IC/JD_Custom Template/CMH-AMER/EN-US/US/04.2012 + Ensure that assigned equipment is prepared and operational for the following day's work. + Adhere to federal, state and local regulations concerning safety or other compliance requirements, as well as brand standards and local policy and procedures to ensure quality, safety, and consistency. Report all unsafe conditions or malfunctioning equipment to supervisor. May educate and train hotel staff in the safe and proper use of equipment. + May also perform other minor maintenance and repairs and/or conduct preventative maintenance duties as needed. + Assist with other duties as assigned. QUALIFICATIONS AND REQUIREMENTS Advanced vocational training plus two years of experience in general building maintenance or construction, or equivalent combination of education and experience. Professional certification and license if required by law. This job requires ability to perform the following: + Carrying, lifting, pushing and/or pulling items weighing up to 100-300 pounds + Frequently standing up and moving about the facility + Frequently handling objects and equipment to maintain the facility + Frequently bending, stooping, kneeling, climbing and crawling Other: + Specialized knowledge and skills or certification within a field or discipline such as plumbing, electrician, carpentry, equipment mechanics, HVAC, refrigeration, etc. + Communication skills are utilized a significant amount of time when interacting with the other supervisors, hotel staff and hotel guests. + Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive their instructions for the day and/or to read equipment repair manuals. + Mathematical skills, including basic math, percentages, quantities, and variances are used frequently. + May be required to work nights, weekends, and/or holidays. Rate of pay for this position in $17.50/hr. **The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.** Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

At Cooper's Hawk, our Bussers and Food Runners help create memorable guest moments by keeping our restaurant clean, organized, and full of energy. From running food to resetting tables, you will be part of the team that keeps the experience moving smoothly. Every shift is an opportunity to deliver uncompromising hospitality through attention to detail, teamwork, and care for every guest and every dish. What You Will Get * 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events * Monthly Wine Tastings for Two * Medical, Dental, Vision, and Telehealth * 401k with Company Match * Paid Time Off and Flexible Schedules * Early Pay Access * Wellness and Mental Health Support * Wine and Culinary Education * Career Growth Flight Plan * Team Member Rewards, Milestone Recognition, and Referral Bonuses How You Will Succeed Show Up Ready: Come Prepared, stay sharp, and start strong. * Arrive ready to create a clean and welcoming restaurant space * Follow daily checklists and prep your area for a smooth shift Own What You See: Take Responsibility, jump in, and do what needs to be done. * Reset tables and bar tops quickly so every guest starts fresh * Assist with running food, clearing dishes, and supporting the flow of service * Pre-bus tables as necessary * Stock and maintain clean glassware, silverware, and dishware. Stay in Sync: Communicate often, move with your team, and keep service flowing. * Communicate with Hosts, Servers, and Bartenders to keep the dining room moving * Help the team stay stocked and ready through each shift Make It Personal: Be genuine, listen well, and tailor each experience. * Greet guests with energy and keep a sharp eye on what they need * Assist with carryout orders and help create a positive first and last impression Add a Touch: Go beyond the expected to create memorable moments. * Help with restocking, light cleaning, and little details that make a big difference * Support the overall guest experience in every area of the restaurant What You Will Bring * At least 18 years of age * Experience in restaurants or hospitality preferred * A positive attitude and a passion for people, food, and service * Ability to stay active and engaged in a fast paced environment * Strong teamwork and communication skills * Ability to stand for long periods and lift up to 40 pounds * Availability to work weekends and holidays * Ability to read, write, and understand English Cooper's Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper's Hawk. Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper's Hawk, we're bringing the vibrant flavors of Rome to them as well. Together, we're creating a lifestyle brand like no other.

Assist incoming and outgoing guests in transporting luggage to and from guest rooms. At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to: + **Be charming** by being approachable, having confidence and showing respect. + **Stay in the moment** by understanding and anticipating guests' needs, being attentive and taking ownershipof getting things done. + **Make it memorable** by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. Duties and Responsibilities FINANCIAL RETURNS + Explain and promote hotel facilities, outlets, and services to guest and provide information to guests regarding local attractions and activities. PEOPLE + Promote team work and quality service through daily communications and coordination with other departments. GUEST EXPERIENCE + Respond appropriately to guest complaints. Inform supervisor of major problems, complaints, disturbances or dissatisfied guests. + Promptly and safely transport luggage to and from guest rooms. May secure, tag and store luggage at guest's request. RESPONSIBLE BUSINESS + May regularly inspect and clear hotel entrance and surrounding areas of litter and debris. + Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by dry cleaning company; delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests. QUALIFICATIONS AND REQUIREMENTS High School diploma or equivalent, plus some guest service experience or hotel experience preferred. Must speak fluent English. Other languages preferred. This job requires ability to perform the following: + Carrying, pushing, or lifting items weighing up to 100 pounds + Moving about the public areas + Handling objects such as luggage + Bending, stooping, kneeling Other: + Communication skills are utilized a significant amount of time when interacting with clients, guests and employees. + Reading and writing abilities are utilized often when completing departmental records/logs, reading road signs, etc.. + May be required to work nights, weekends, and/or holidays. The hourly pay rate for this role is $12.50. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees. **The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.** As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental ️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

At Cooper's Hawk, our Prep Cooks bring heart to every recipe and precision to every task. By preparing fresh, high-quality ingredients, they set the tone for a great dining experience. Every slice, portion, and plate supports Uncompromising Hospitality, helping the kitchen run smoothly and ensuring every guest enjoys consistent and memorable food. What You Will Get * 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events * Monthly Wine Tastings for Two * Medical, Dental, Vision, and Telehealth * 401k with Company Match * Paid Time Off and Flexible Schedules * Early Pay Access * Wellness and Mental Health Support * Wine and Culinary Education * Career Growth Flight Plan * Team Member Rewards, Milestone Recognition, and Referral Bonuses How You Will Succeed Show Up Ready: Come Prepared, stay sharp, and start strong. * Prepare fresh ingredients and follow recipes with accuracy * Set up and organize your station to stay efficient through every shift Own What You See: Take Responsibility, jump in, and do what needs to be done. * Maintain high quality standards in prep and execution * Keep your work area clean, stocked, and safe while handling ingredients with care Stay in Sync: Communicate often, move with your team, and keep service flowing. * Communicate with teammates and managers to ensure a smooth kitchen flow * Perform these kitchen functions: * Wash, peel, slice, and mix vegetables, fruits, and other ingredients for salads, cold plates, and garnishes. * Prepare hot and cold sauces * Carve and slice meats and cheeses * Portion food for service * Follow daily systems and procedures to stay organized and on track Make It Personal: Be genuine, listen well, and tailor each experience. * Take pride in your prep work because every detail matters * Support the kitchen team by creating the foundation for every great dish Add a Touch: Go beyond the expected to create memorable moments. * Go beyond the basics by keeping kitchen equipment in excellent condition * Keep an eye out for ways to make the kitchen cleaner, faster, and better What You Will Bring * At least 18 years of age * Previous prep or line cook experience preferred * Basic knife skills and knowledge of kitchen safety and sanitation * Comfort following recipes and portioning food * A team focused attitude and ability to stay organized in a fast paced environment * Ability to stand for long periods and lift up to 50 pounds * Availability to work flexible schedules including weekends and holidays * Ability to read, understand, and communicate in English Cooper's Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper's Hawk. Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper's Hawk, we're bringing the vibrant flavors of Rome to them as well. Together, we're creating a lifestyle brand like no other.

At Cooper's Hawk, every pour, every garnish, and every smile creates a connection. As a Bartender, you bring warmth, knowledge, and craft to every guest interaction. You're not just serving drinks; you're delivering experiences worth toasting to. What You Will Get * 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events * Monthly Wine Tastings for Two * Medical, Dental, Vision, and Telehealth * 401k with Company Match * Paid Time Off and Flexible Schedules * Early Pay Access * Wellness and Mental Health Support * Wine and Culinary Education * Career Growth Flight Plan * Team Member Rewards, Milestone Recognition, and Referral Bonuses How You Will Succeed Show up ready: Come prepared, stay sharp, and start strong. * Arrive prepared with your station stocked, garnishes prepped, and all tools in working order * Maintain full knowledge of Cooper's Hawk food, drink, and wine menus, as well as steps of service * Ensure opening and mid-shift checklists are completed so the bar is ready for guests from the start * Understand the Wine Club perks and benefits, and be ready to educate and invite our guests to the largest wine club community in the world. Own what you see: Take responsibility, jump in, and do what needs to be done. * Keep your bar area clean, organized, and guest-ready throughout the shift * Wash and sterilize glassware as needed to prevent delays in service * Step in to assist with retail, Wine Club, or other team tasks when you notice a need Stay in sync: Communicate often, move with your team, and keep service flowing. * Communicate clearly with Servers, Food Runners, Hosts, and the kitchen to ensure orders are accurate and timely * Follow Cooper's Hawk recipes and portion standards consistently * Complete closing duties to set the next shift up for success Make it personal: Be genuine, listen well, and tailor the experience. * Greet each guest warmly, using their name when possible, and engage in friendly conversation * Offer thoughtful wine, cocktail, and food recommendations based on guest preferences * Actively educate guests about the Cooper's Hawk Wine Club and invite them to join Add a touch: Go beyond the expected to create memorable moments. * Present beverages with attention to detail, from creative garnishes to polished glassware * Go beyond expectations with small gestures that make each guest feel valued * Keep expanding your knowledge of wine, cocktails, and Cooper's Hawk offerings to enhance the guest experience What You Will Need * Must represent Cooper's Hawk Values * Minimum of 1 year bartending experience in a high-volume restaurant or bar preferred * Strong communication and guest engagement skills * Ability to multitask and work in a fast-paced environment * Basic wine knowledge is a plus; willingness to learn is a must * Ability to stand and walk up to 10 hours per shift * Ability to lift and carry up to 50 pounds * Flexibility to work evenings, weekends, and holidays Cooper's Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper's Hawk. Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper's Hawk, we're bringing the vibrant flavors of Rome to them as well. Together, we're creating a lifestyle brand like no other.

The PM Assistant Executive Housekeeper is a vital leadership role responsible for maintaining the highest standards of cleanliness and service during the hotel's busiest transition hours. You will oversee the evening housekeeping operations, ensuring that guestrooms, public spaces, and conference facilities are pristine while leading a dedicated team to deliver the "InterContinental Life" experience. Your day to day People • Manage day-to-day staffing requirements, plan and assign work and establish performance and development goals for employees. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance • Educate and train all employees in compliance with governmental and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties • Promote teamwork and quality service through daily communication and coordination with other department heads • May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods Key Responsibilities • Operational Leadership: Manage the full scope of the Housekeeping department during the PM shift. This includes overseeing room attendants, housepersons, etc. • Quality Assurance: Conduct rigorous inspections of guestrooms, hallways, and public areas. You must be able to walk for extended periods to ensure every corner of the property meets our luxury standards. • Leading by Example: We believe in "rolling up our sleeves." You must be willing and able to clean guestrooms and other duties personally when business volume requires additional support. • Administrative Management: Maintain basic knowledge of payroll processing and labor scheduling to ensure the department operates efficiently and within budget. • Guest Relations: Act as the primary point of contact for evening guest requests. Resolve concerns with empathy and efficiency to ensure 100% guest satisfaction. • Inter-Departmental Collaboration: Work seamlessly with the Front Office, Maintenance, and other departments to coordinate room readiness and special requests • Guest Experience • Check public areas, guest rooms/suites, equipment, linens are clean and in good repair advise team members of areas of improvements • Perform housekeeping duties necessary, including making beds as well as vacuuming and cleaning guest suites to ensure guest satisfaction • Comply with special needs and requests of the guests, VIPs and repeat visitors Financial • Help prepare annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on increased productivity. • Maintain proper inventory levels, managing cost per room for supplies and labor (example: bed & bath linen reuse and laundry operation). How do I deliver this? We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG hotels. Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills. • True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests • True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay • True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs • True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people. What we offer We'll reward all your hard work with a great salary and benefits - including a uniform, great room discount and superb training. Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit ************************** to find out more about us At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Responsible Business • Maintain and order supplies and equipment in a timely and efficient manner while minimizing waste and maintaining “green” initiatives (example: container recycling and cleaning agents) • May maintain procedures for security of lost and found items • Perform other duties as assigned. May also serve as manager on duty Accountabilities This is the top supervisory job in the Housekeeping Department. Typically supervises a small number of housekeeping and laundry employees. What we need from you Requirements & Qualifications • Flexibility: A schedule that adapts to business needs, including weekends and holidays. • Physical Stamina: Ability to be on your feet for the duration of the shift, including walking guest floors and public areas. • Leadership Style: A "lead by example" mentality with the ability to motivate a diverse team in a fast-paced environment. • Communication: Strong interpersonal skills to effectively collaborate with other department managers and communicate with high-profile guests. • Experience: Previous supervisory experience in Housekeeping or Hospitality operations is preferred. • High school diploma / secondary education / equivalent plus one year of housekeeping experience, including some supervisory training/experience. Must be able to speak local language(s). The hourly rate of pay for this position is $24.00 +benefits (insurance/PTO/SickWellness, etc.)

**Role Purpose** Great restaurant memories come from many places. The sights, sounds, scents and, importantly, service. As a Restaurant Server, you'll welcome our guests, recommend food and drink and help keep service on-track and up to standard. By tailoring each guest's experience to their unique tastes, you'll create memories as delightful as the dishes. **Key Accountabilities** + Make each meal a feast for the eyes and treat for the taste buds. With your own signature flare, you'll turn our high standards into memorable meals for every guest. + Own your kitchen - keep on top of supplies and equipment, and minimise waste. + Tell your supervisor or duty manager about any unsafe equipment, low supplies or safety incidents. + Help create a safe space by following our safety procedures and wearing necessary protective equipment. + Be cleaner than clean - meet or exceed local cleanliness and hygiene laws. + Help with washing up and other kitchen duties when needed. + Give guests a better experience by helping with any queries or advice. + Wear your uniform with pride. + Take on other ad-hoc duties when the whole team needs to pull together. **Key Skills & Experiences** + Strong - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling. + Literate - you'll need a good grasp of reading, writing and basic maths. + Flexible - night, weekend and holiday shifts are all part of the job. + Compliant - as well as meeting local laws on food handling and serving alcohol, you'll be above the minimum age required and fluent in the local language. + Articulate - a great communicator, you'll be warm, welcoming and easy to talk to. The hourly pay rate for this role is $11.00. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Handle room service orders via phone from guests. Ensure orders are accurately posted to the appropriate guest account. At InterContinental Hotel we want our guests to relax and be themselves which means we need team members to: + **Be you** - by being natural, professional and personable in the way you are with people + **Get ready** - by taking notice and using your knowledge so that you are prepared for anything + **Show you care** - by being thoughtful in the way you welcome and connect with guests + **Take action** - by showing initiative, taking ownership and going the extra mile Duties and Responsibilities FINANCIAL RETURNS + Follow established script to encourage up-selling. + Close checks to correct guest's room account. + Promote teamwork and quality service through daily communication and coordination with other departments. Coordinate VIP deliveries with appropriate departments. PEOPLE GUEST EXPERIENCE + Articulate and repeat each order to the guest before hanging up. Use guest name and title. + Give guest the approximate time of delivery. + Answer the telephone within prescribed number of rings. Efficiently and professionally handle multiple incoming calls at once. + Correctly enter all pertinent information of an order including special items, cooking meat instructions, no seasoning (MSG, salt), etc. + Print reports and/or complete paperwork at the end of shift. + May assist with other duties as assigned. RESPONSIBLE BUSINESS QUALIFICATIONS AND REQUIREMENTS Minimum: Basic reading, writing, and math skills. Previous experience in a customer service position. This job requires ability to perform the following: + Handle multiple incoming calls + Working with a keyboard Other: + Communication skills are utilized a significant amount of time when taking room service orders and interacting with guests, cooks, and supervisor. + Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. + Reading and writing abilities are utilized often when recording orders, completing paperwork, etc. + Basic math skills are frequently used when recording and adding guest checks. + May be required to work nights, weekends, and/or holidays.Rate of pay is $14/hr plus gratuities. **The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.** As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental ️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Assist in managing one or more full-service food and beverage outlet(s) on a daily basis. Serve as Restaurant Manager in his/her absence. Adhere to federal, state and local regulations concerning health safety or other compliance requirements. At Holiday Inn we want our guests to relax and be themselves which means we need team members to: + **Be you** - by being natural, professional and personable in the way you are with people + **Get ready** - by taking notice and using your knowledge so that you are prepared for anything + **Show you care** - by being thoughtful in the way you welcome and connect with guests + **Take action** - by showing initiative, taking ownership and going the extra mile Duties and Responsibilities FINANCIAL RETURNS + Assist in monitoring performance of the restaurant through analysis of guest feedback and financial results. Make recommendations for corrective action as needed. + Assist in maintaining and enforcing procedures to (1) ensure the security and proper storage of restaurant inventory, and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize waste and control costs. PEOPLE + Interact with outside contacts: + Guests - to ensure their total satisfaction + Vendors - to ensure adequate inventory of supplies and equipment, to discuss pricing or service issues, to resolve any vendor performance issues, etc. + Regulatory agencies - regarding safety and compliance matters + Other contacts as needed (professional organizations, community groups, local media) + Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales and Marketing, Catering, Banquets, Housekeeping, Maintenance and Guest Services. + Recommend and/or Initiate disciplinary or other staffing/human resources-related actions in accordance with company rules and policies. Alert management of potentially serious issues. + Ensure all staff is properly trained and certified if applicable and have the tools and equipment needed to effectively carry out their job functions. + Ensure guests are greeted upon arrival. Respond appropriately to guest complaints. Maintain appropriate service recovery guidelines in order to ensure total guest satisfaction. GUEST EXPERIENCE RESPONSIBLE BUSINESS + Supervise day-to-day shift activities of one or more food and beverage outlet(s). Schedule employees to ensure proper shift coverage. Assist in communicating and enforcing policies and procedures. + Ensure that all restaurant equipment (coffee and soda machines, registers, etc.) is in proper operational condition and is cleaned on a regular basis. Ensure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes. Notify Engineering immediately of any maintenance and repair needs. + May serve as Manager on Duty + Perform other duties as assigned. aCCOUNTABILITY Assists with the supervision of a number of service employees such as wait staff, buspersons, cashier/greeters, in one or more food and/or beverage outlet(s) in a large, full-service, luxury, or resort hotel. QUALIFICATIONS AND REQUIREMENTS High school diploma or equivalent and one year supervisory experience in a full service restaurant or similar setting. Hospitality Management Degree or some college preferred. This job requires ability to perform the following: + Carrying or lifting items weighing up to 50 pounds + Moving about the outlet(s) + Handling objects, products + Bending, stooping, kneeling Other: + Communication skills are utilized a significant amount of time when interacting with customers, employees and third parties + Reading and writing abilities are utilized often when completing paperwork, ordering, and giving and receiving instructions. + Mathematical skills, including basic math, cash handling, and inventory management are utilized frequently. + Problem solving, reasoning, motivating, organizational and training abilities are used often. + Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. + May be required to work nights, weekends, and/or holidays. The rate of pay for this position is $21.00 per hour **The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.** Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn ️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952. So if you can help our guests enjoy the brighter side of travel, we'd love to give you a warm welcome to the Holiday Inn ️ family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**Role Purpose** Great restaurant memories come from many places. The sights, sounds, scents and as importantly the food. As Cook / Commis Chef, your passion for presentation and dedication to delivering flavour will complete each guest's experience. By taking pride in your workspace, keeping your standards high, and giving our menu the benefit of your expertise, you'll create some of our guests' most lasting memories. **Key Accountabilities** + Make each meal a feast for the eyes and treat for the taste buds. With your own signature flare, you'll turn our high standards into memorable meals for every guest. + Own your kitchen - keep on top of supplies and equipment, and minimise waste. + Tell your supervisor or duty manager about any unsafe equipment, low supplies or safety incidents. + Help create a safe space by following our safety procedures and wearing necessary protective equipment. + Be cleaner than clean - meet or exceed local cleanliness and hygiene laws. + Help with washing up and other kitchen duties when needed. + Give guests a better experience by helping with any queries or advice + Wear your uniform with pride. + Take on other ad-hoc duties when the whole team needs to pull together. **Key Skills & Experiences** + Strong - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling. + Literate - you'll need a good grasp of reading, writing and basic maths. + Flexible - night, weekend and holiday shifts are all part of the job. + Compliant - as well as meeting local laws on food handling and serving alcohol, you'll be above the minimum age required and fluent in the local language. + Articulate - a great communicator, you'll be warm, welcoming and easy to talk to. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.