Housekeeping Supv. InterContinental Hotel $20/hr
House cleaner job at IHG Owners Association
Supervise and inspect the work of assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.
At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
Be charming by being approachable, having confidence and showing respect.
Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done.
Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
DUTIES AND RESPONSIBILITIES
FINANCIAL RETURNS
• Control expenses and minimize waste within all areas of housekeeping.
PEOPLE
Monitor performance and recommend disciplinary action in accordance with company rules and policies. Alert management of potentially serious issues.
Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their respective job duties.
Promote teamwork and quality service through daily communication and coordination with other departments.
GUEST EXPERIENCE
Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
Inspect all assigned areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction. Advise employees of deficiencies and instruct on corrective action. Provide adequate retraining as needed.
© 2012 InterContinental Hotels Group. All rights reserved. Proprietary and Confidential.
IC/JD_Custo m Template/CMH-AMER/EN-US/US/04.2012
RESPONSIBLE BUSINESS
Assist with scheduling and room assignments to ensure proper coverage.
Inspect storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair.
Complete all paperwork and closing duties such as filling out supply requisitions, maintenance request forms, and updating log books, etc.
May perform all housekeeping duties necessary including makings beds and vacuuming and cleaning guest rooms to ensure guest satisfaction.
Report, turn in, and/or log all lost and found items according to established procedures.
May regularly assist with deep cleaning projects.
May assist with other duties as assigned.
ACCOUNTABILITY
This is typically a 3
rd
layer of supervision in the housekeeping department in a large hotel, or assists the Executive Housekeeper at a smaller property, and whose primary duties are inspecting guest rooms, suites and public areas and instructing employees on corrective action.
QUALIFICATIONS AND REQUIREMENTS
High School Diploma or equivalent plus 1-2 years housekeeping experience, preferably in a hotel of similar size and complexity, including some supervisory training/experience. Must speak fluent English.
This job requires ability to perform the following:
Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds
Frequently standing up and moving about the facility
Frequently handling objects and equipment to maintain the facility
Frequently bending, stooping, and kneeling
Other:
Communication skills are utilized a significant amount of time when interacting with guests and employees.
Reading and writing abilities are utilized often when compiling departmental records, logs, or paperwork.
Basic mathematical skills are used occasionally.
May be required to work nights, weekends, and/or holidays.
Pay Rate is $20/hr.
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Auto-ApplyHousekeeping Laundry Attendant - $20/hr
Kingman, AZ jobs
Salary Range: 17 To 17 (USD) Hourly NEW LAUNDRY LOCATION IN CAMP VERDE Basic Function : Ensure laundry procedures are followed and finished linens are to set standard Work Performed :
Launder spa linens separately from resort linens
Sort linens by color and weight, light or dark
Place laundry in washer and select proper setting
Place laundry in dryers, select proper setting and ensure linens have completed a cool down cycle before removing from dryer to prevent a fire
Run towels through towel folding machine
Fold, separate and place linens in designated delivery area
Report all maintenance problems to housekeeping clerk, supervisor or manager
Keep work areas and equipment clean and orderly
Other duties as assigned
Supervision Exercised : None
Supervision Received : Housekeeping Supervisors and Housekeeping Managers
Minimum Requirements :
High school diploma or GED, and/or equivalent work experience. Attention to detail and able to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Knowledge of cleaning chemicals. Prefer some basic English skills.
Physical Requirements :
50% walking and standing
50% bending
Lifting/Carrying up to 50 lbs.
Hearing and Manual dexterity
Use of cleaning solutions
Ability to work in all types of weather conditions
Ability to drive golf cart on occasion as necessary
Housekeeping Dispatcher - Bilingual
Kingman, AZ jobs
Salary Range: 19.50 To 19.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!
How you will enjoy your day : Prepare daily assignment sheets and coordinate communication between the guests and front desk to the housekeeping staff. The team member in this position must speak Spanish and English fluently.
Shift: AM Shift (4 x 10 hour days)
Work Performed :
Prepare daily assignment sheets
Maintain contact with front desk staff and housekeeping staff
Answer housekeeping telephone
Communicate maintenance requests with engineering department
Requisition supplies for the housekeeping department
Ensure lost and found report is completed and placed with items that will be taken to the front gate
Maintain contact with In Room Dining for tray pickup
Ensure proper assigning of keys, team assignments, and cart issues
Coordinate guest requests with staff
Utilize the computer for necessary information to service the guests
Other duties as assigned
Supervision Exercised : None
Supervision Received : Housekeeping Supervisors and Housekeeping Managers
Minimum Requirements :
High school diploma or GED, and/or equivalent work experience. Must have basic computer skills. Must be comfortable communicating with guests and staff in both English and Spanish. Attention to detail and able to multi-task many priorities. Self motivated and organized.
Physical Requirements :
80% Sitting
20% walking, standing and bending
Lifting/Carrying up to 30 lbs.
Hearing and manual dexterity
Distance vision 1-3 feet
Ability to work in all types of weather conditions
Ability to drive golf cart on occasion as necessary
Housekeeping Dispatcher - Bilingual
Flagstaff, AZ jobs
Salary Range: 19.50 To 19.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!
How you will enjoy your day : Prepare daily assignment sheets and coordinate communication between the guests and front desk to the housekeeping staff. The team member in this position must speak Spanish and English fluently.
Shift: AM Shift (4 x 10 hour days)
Work Performed :
Prepare daily assignment sheets
Maintain contact with front desk staff and housekeeping staff
Answer housekeeping telephone
Communicate maintenance requests with engineering department
Requisition supplies for the housekeeping department
Ensure lost and found report is completed and placed with items that will be taken to the front gate
Maintain contact with In Room Dining for tray pickup
Ensure proper assigning of keys, team assignments, and cart issues
Coordinate guest requests with staff
Utilize the computer for necessary information to service the guests
Other duties as assigned
Supervision Exercised : None
Supervision Received : Housekeeping Supervisors and Housekeeping Managers
Minimum Requirements :
High school diploma or GED, and/or equivalent work experience. Must have basic computer skills. Must be comfortable communicating with guests and staff in both English and Spanish. Attention to detail and able to multi-task many priorities. Self motivated and organized.
Physical Requirements :
80% Sitting
20% walking, standing and bending
Lifting/Carrying up to 30 lbs.
Hearing and manual dexterity
Distance vision 1-3 feet
Ability to work in all types of weather conditions
Ability to drive golf cart on occasion as necessary
Housekeeper - $20/hr
Sedona, AZ jobs
Salary Range: 17 To 17 (USD) Hourly NEW LAUNDRY LOCATION IN CAMP VERDE Basic Function : Ensure laundry procedures are followed and finished linens are to set standard Work Performed :
Launder spa linens separately from resort linens
Sort linens by color and weight, light or dark
Place laundry in washer and select proper setting
Place laundry in dryers, select proper setting and ensure linens have completed a cool down cycle before removing from dryer to prevent a fire
Run towels through towel folding machine
Fold, separate and place linens in designated delivery area
Report all maintenance problems to housekeeping clerk, supervisor or manager
Keep work areas and equipment clean and orderly
Other duties as assigned
Supervision Exercised : None
Supervision Received : Housekeeping Supervisors and Housekeeping Managers
Minimum Requirements :
High school diploma or GED, and/or equivalent work experience. Attention to detail and able to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Knowledge of cleaning chemicals. Prefer some basic English skills.
Physical Requirements :
50% walking and standing
50% bending
Lifting/Carrying up to 50 lbs.
Hearing and Manual dexterity
Use of cleaning solutions
Ability to work in all types of weather conditions
Ability to drive golf cart on occasion as necessary
Housekeeping Dispatcher - Bilingual
Phoenix, AZ jobs
Salary Range: 19.50 To 19.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!
How you will enjoy your day : Prepare daily assignment sheets and coordinate communication between the guests and front desk to the housekeeping staff. The team member in this position must speak Spanish and English fluently.
Shift: AM Shift (4 x 10 hour days)
Work Performed :
Prepare daily assignment sheets
Maintain contact with front desk staff and housekeeping staff
Answer housekeeping telephone
Communicate maintenance requests with engineering department
Requisition supplies for the housekeeping department
Ensure lost and found report is completed and placed with items that will be taken to the front gate
Maintain contact with In Room Dining for tray pickup
Ensure proper assigning of keys, team assignments, and cart issues
Coordinate guest requests with staff
Utilize the computer for necessary information to service the guests
Other duties as assigned
Supervision Exercised : None
Supervision Received : Housekeeping Supervisors and Housekeeping Managers
Minimum Requirements :
High school diploma or GED, and/or equivalent work experience. Must have basic computer skills. Must be comfortable communicating with guests and staff in both English and Spanish. Attention to detail and able to multi-task many priorities. Self motivated and organized.
Physical Requirements :
80% Sitting
20% walking, standing and bending
Lifting/Carrying up to 30 lbs.
Hearing and manual dexterity
Distance vision 1-3 feet
Ability to work in all types of weather conditions
Ability to drive golf cart on occasion as necessary
Housekeeping Laundry Attendant - $20/hr
Prescott Valley, AZ jobs
Salary Range: 17 To 17 (USD) Hourly NEW LAUNDRY LOCATION IN CAMP VERDE Basic Function : Ensure laundry procedures are followed and finished linens are to set standard Work Performed :
Launder spa linens separately from resort linens
Sort linens by color and weight, light or dark
Place laundry in washer and select proper setting
Place laundry in dryers, select proper setting and ensure linens have completed a cool down cycle before removing from dryer to prevent a fire
Run towels through towel folding machine
Fold, separate and place linens in designated delivery area
Report all maintenance problems to housekeeping clerk, supervisor or manager
Keep work areas and equipment clean and orderly
Other duties as assigned
Supervision Exercised : None
Supervision Received : Housekeeping Supervisors and Housekeeping Managers
Minimum Requirements :
High school diploma or GED, and/or equivalent work experience. Attention to detail and able to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Knowledge of cleaning chemicals. Prefer some basic English skills.
Physical Requirements :
50% walking and standing
50% bending
Lifting/Carrying up to 50 lbs.
Hearing and Manual dexterity
Use of cleaning solutions
Ability to work in all types of weather conditions
Ability to drive golf cart on occasion as necessary
Housekeeping Dispatcher - Bilingual
Prescott Valley, AZ jobs
Salary Range: 19.50 To 19.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!
How you will enjoy your day : Prepare daily assignment sheets and coordinate communication between the guests and front desk to the housekeeping staff. The team member in this position must speak Spanish and English fluently.
Shift: AM Shift (4 x 10 hour days)
Work Performed :
Prepare daily assignment sheets
Maintain contact with front desk staff and housekeeping staff
Answer housekeeping telephone
Communicate maintenance requests with engineering department
Requisition supplies for the housekeeping department
Ensure lost and found report is completed and placed with items that will be taken to the front gate
Maintain contact with In Room Dining for tray pickup
Ensure proper assigning of keys, team assignments, and cart issues
Coordinate guest requests with staff
Utilize the computer for necessary information to service the guests
Other duties as assigned
Supervision Exercised : None
Supervision Received : Housekeeping Supervisors and Housekeeping Managers
Minimum Requirements :
High school diploma or GED, and/or equivalent work experience. Must have basic computer skills. Must be comfortable communicating with guests and staff in both English and Spanish. Attention to detail and able to multi-task many priorities. Self motivated and organized.
Physical Requirements :
80% Sitting
20% walking, standing and bending
Lifting/Carrying up to 30 lbs.
Hearing and manual dexterity
Distance vision 1-3 feet
Ability to work in all types of weather conditions
Ability to drive golf cart on occasion as necessary
Housekeeping Laundry Attendant - $20/hr
Payson, AZ jobs
Salary Range: 17 To 17 (USD) Hourly NEW LAUNDRY LOCATION IN CAMP VERDE Basic Function : Ensure laundry procedures are followed and finished linens are to set standard Work Performed :
Launder spa linens separately from resort linens
Sort linens by color and weight, light or dark
Place laundry in washer and select proper setting
Place laundry in dryers, select proper setting and ensure linens have completed a cool down cycle before removing from dryer to prevent a fire
Run towels through towel folding machine
Fold, separate and place linens in designated delivery area
Report all maintenance problems to housekeeping clerk, supervisor or manager
Keep work areas and equipment clean and orderly
Other duties as assigned
Supervision Exercised : None
Supervision Received : Housekeeping Supervisors and Housekeeping Managers
Minimum Requirements :
High school diploma or GED, and/or equivalent work experience. Attention to detail and able to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Knowledge of cleaning chemicals. Prefer some basic English skills.
Physical Requirements :
50% walking and standing
50% bending
Lifting/Carrying up to 50 lbs.
Hearing and Manual dexterity
Use of cleaning solutions
Ability to work in all types of weather conditions
Ability to drive golf cart on occasion as necessary
Housekeeping Dispatcher - Bilingual
Payson, AZ jobs
Salary Range: 19.50 To 19.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!
How you will enjoy your day : Prepare daily assignment sheets and coordinate communication between the guests and front desk to the housekeeping staff. The team member in this position must speak Spanish and English fluently.
Shift: AM Shift (4 x 10 hour days)
Work Performed :
Prepare daily assignment sheets
Maintain contact with front desk staff and housekeeping staff
Answer housekeeping telephone
Communicate maintenance requests with engineering department
Requisition supplies for the housekeeping department
Ensure lost and found report is completed and placed with items that will be taken to the front gate
Maintain contact with In Room Dining for tray pickup
Ensure proper assigning of keys, team assignments, and cart issues
Coordinate guest requests with staff
Utilize the computer for necessary information to service the guests
Other duties as assigned
Supervision Exercised : None
Supervision Received : Housekeeping Supervisors and Housekeeping Managers
Minimum Requirements :
High school diploma or GED, and/or equivalent work experience. Must have basic computer skills. Must be comfortable communicating with guests and staff in both English and Spanish. Attention to detail and able to multi-task many priorities. Self motivated and organized.
Physical Requirements :
80% Sitting
20% walking, standing and bending
Lifting/Carrying up to 30 lbs.
Hearing and manual dexterity
Distance vision 1-3 feet
Ability to work in all types of weather conditions
Ability to drive golf cart on occasion as necessary
Housekeeping Supervisor PM
Kingman, AZ jobs
Salary Range: 19.50 To 19.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort and Mii amo Spa is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!
How you will enjoy your day:
Supervise turndown and night shift employees. Attend to guest relations as necessary. 2pm-10pm shift.
W ork Performed :
Complete assignment sheet for turndown staff
Conduct evening line up meeting with staff prior to start of work in absence of a manager
Ensure public areas at Enchantment and Mii amo are covered
Inspect lobby areas and pool areas to ensure assignments are being completed
Ensure employee restrooms are cleaned and maintained
Handle guest calls and requests in a professional manner and promptly
Maintain constant communication with Guest Services and Engineering as necessary to service guests
Ensure laundry staff is following proper procedures
Clean and store equipment properly
Follow training guidelines for new staff members and ensure all properly trained
Complete inspection forms daily and follow up with staff as necessary
Ensure lost and found procedures are followed to submit items to Security
Ensure uniform standards are followed
Other duties as assigned
S upervision Exercised : Turndown Staff
Supervision Received : Housekeeping Managers
Responsibility & Authority :
Ensure all assigned areas are maintained and serviced to high level standards
Follow safety-first policy in work areas, equipment and chemicals
Discipline staff members when necessary
Minimum Requirements :
High school graduate or equivalent. Prior housekeeping supervisory experience required. Must be detail oriented, strong verbal and written communication skills. Ability to direct staff in a positive manner. English skills necessary to communicate with guests. Computer skills helpful.
Physical Requirements :
10% Sitting
90% walking, standing and bending
Lifting/Carrying up to 50 lbs.
Hearing and Manual dexterity
Distance vision 1-3 feet
Use of cleaning solutions
Ability to work in all types of weather conditions
Ability to drive golf cart
Housekeeping Supervisor PM
Flagstaff, AZ jobs
Salary Range: 19.50 To 19.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort and Mii amo Spa is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!
How you will enjoy your day:
Supervise turndown and night shift employees. Attend to guest relations as necessary. 2pm-10pm shift.
W ork Performed :
Complete assignment sheet for turndown staff
Conduct evening line up meeting with staff prior to start of work in absence of a manager
Ensure public areas at Enchantment and Mii amo are covered
Inspect lobby areas and pool areas to ensure assignments are being completed
Ensure employee restrooms are cleaned and maintained
Handle guest calls and requests in a professional manner and promptly
Maintain constant communication with Guest Services and Engineering as necessary to service guests
Ensure laundry staff is following proper procedures
Clean and store equipment properly
Follow training guidelines for new staff members and ensure all properly trained
Complete inspection forms daily and follow up with staff as necessary
Ensure lost and found procedures are followed to submit items to Security
Ensure uniform standards are followed
Other duties as assigned
S upervision Exercised : Turndown Staff
Supervision Received : Housekeeping Managers
Responsibility & Authority :
Ensure all assigned areas are maintained and serviced to high level standards
Follow safety-first policy in work areas, equipment and chemicals
Discipline staff members when necessary
Minimum Requirements :
High school graduate or equivalent. Prior housekeeping supervisory experience required. Must be detail oriented, strong verbal and written communication skills. Ability to direct staff in a positive manner. English skills necessary to communicate with guests. Computer skills helpful.
Physical Requirements :
10% Sitting
90% walking, standing and bending
Lifting/Carrying up to 50 lbs.
Hearing and Manual dexterity
Distance vision 1-3 feet
Use of cleaning solutions
Ability to work in all types of weather conditions
Ability to drive golf cart
Hotel Housekeeping
Prescott, WI jobs
Pay Rate: $18.00 an hour with $2.00 an hour additional shift differential on Saturday and Sunday ESSENTIAL DUTIES AND RESPONSIBILITIES
Clean hotel rooms while meeting the established cleanliness and sanitation standards
Maintaining a clean and organized housekeeping cart
Install guest amenities
Remove trash from halls and rooms
Bring dirty service items to service elevator landings
Promptly turn in lost and found items
Report room status, damage to rooms, out-of-order items and missing amenities (such as hair dryers, mirrors, etc.) to room inspector
Assists with guestrooms deep cleans
Assist in laundry when needed
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Preferred Knowledge and Certification:
Previous hotel / motel housekeeping experience
Required Skills:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Required Abilities:
Ability to work fast and efficiently and complete multiple tasks under pressure while prioritizing guests requirements
Ability to follow established dress code policies and practice good personal hygiene
Ability to learn appropriate chemical usage and proper equipment usage
Ability to interact with guests, coworkers and management in a professional and courteous manner
Custodial Technician I
Ellsworth, WI jobs
Pay Rate: $19.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES
Clean areas 30+ feet high (such as ceilings, vents, light fixtures, walls, pool area lights, etc.) and other areas needing ladders over 6-feet or the use of a mechanical lift
Clean carpets, upholstered areas and hard surface floors
Set-up, repair and perform preventive maintenance on department equipment
Inform management of any problems, equipment malfunctions and/or hazards
Complete duties as per standard operating procedures (such as shampooing carpets and upholstery, stripping and waxing floors, burnishing, etc.)
Maintain clean working areas (such as storage closets and equipment)
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Preferred Knowledge and Certification:
High School Diploma/GED or equivalent experience
Previous janitorial experience
Required Skills:
Accurate and detail-oriented
Good verbal and interpersonal communication skills
Strong mechanical aptitude
Required Abilities:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to learn appropriate chemical usage and proper equipment usage
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to serve both internal and external customers
PHYSICAL DEMANDS
Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours
Must have a good sense of balance, and be able to bend and kneel
Must be able to reach and twist routinely
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift 25+ pounds routinely
Must be able to perform repetitive hand and wrist motions
Must be able to climb a ladder and work at high elevations of 30+ feet
Must have good eye hand coordination
Must be able to operate foot pedals
WORKING ENVIRONMENT
Work is performed throughout the property and may include excessive noise, dust and chemical fumes, flashing lights, frequent loud noises and cigarette smoke
Must be able to work in cramped, tight quarters
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Must handle hazardous materials
Occasionally must deal with angry or hostile individuals
Must be willing to clean body fluids when necessary
High volume direct public contact
Housekeeping Supervisor PM
Phoenix, AZ jobs
Salary Range: 19.50 To 19.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort and Mii amo Spa is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!
How you will enjoy your day:
Supervise turndown and night shift employees. Attend to guest relations as necessary. 2pm-10pm shift.
W ork Performed :
Complete assignment sheet for turndown staff
Conduct evening line up meeting with staff prior to start of work in absence of a manager
Ensure public areas at Enchantment and Mii amo are covered
Inspect lobby areas and pool areas to ensure assignments are being completed
Ensure employee restrooms are cleaned and maintained
Handle guest calls and requests in a professional manner and promptly
Maintain constant communication with Guest Services and Engineering as necessary to service guests
Ensure laundry staff is following proper procedures
Clean and store equipment properly
Follow training guidelines for new staff members and ensure all properly trained
Complete inspection forms daily and follow up with staff as necessary
Ensure lost and found procedures are followed to submit items to Security
Ensure uniform standards are followed
Other duties as assigned
S upervision Exercised : Turndown Staff
Supervision Received : Housekeeping Managers
Responsibility & Authority :
Ensure all assigned areas are maintained and serviced to high level standards
Follow safety-first policy in work areas, equipment and chemicals
Discipline staff members when necessary
Minimum Requirements :
High school graduate or equivalent. Prior housekeeping supervisory experience required. Must be detail oriented, strong verbal and written communication skills. Ability to direct staff in a positive manner. English skills necessary to communicate with guests. Computer skills helpful.
Physical Requirements :
10% Sitting
90% walking, standing and bending
Lifting/Carrying up to 50 lbs.
Hearing and Manual dexterity
Distance vision 1-3 feet
Use of cleaning solutions
Ability to work in all types of weather conditions
Ability to drive golf cart
Housekeeping Supervisor PM
Prescott Valley, AZ jobs
Salary Range: 19.50 To 19.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort and Mii amo Spa is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!
How you will enjoy your day:
Supervise turndown and night shift employees. Attend to guest relations as necessary. 2pm-10pm shift.
W ork Performed :
Complete assignment sheet for turndown staff
Conduct evening line up meeting with staff prior to start of work in absence of a manager
Ensure public areas at Enchantment and Mii amo are covered
Inspect lobby areas and pool areas to ensure assignments are being completed
Ensure employee restrooms are cleaned and maintained
Handle guest calls and requests in a professional manner and promptly
Maintain constant communication with Guest Services and Engineering as necessary to service guests
Ensure laundry staff is following proper procedures
Clean and store equipment properly
Follow training guidelines for new staff members and ensure all properly trained
Complete inspection forms daily and follow up with staff as necessary
Ensure lost and found procedures are followed to submit items to Security
Ensure uniform standards are followed
Other duties as assigned
S upervision Exercised : Turndown Staff
Supervision Received : Housekeeping Managers
Responsibility & Authority :
Ensure all assigned areas are maintained and serviced to high level standards
Follow safety-first policy in work areas, equipment and chemicals
Discipline staff members when necessary
Minimum Requirements :
High school graduate or equivalent. Prior housekeeping supervisory experience required. Must be detail oriented, strong verbal and written communication skills. Ability to direct staff in a positive manner. English skills necessary to communicate with guests. Computer skills helpful.
Physical Requirements :
10% Sitting
90% walking, standing and bending
Lifting/Carrying up to 50 lbs.
Hearing and Manual dexterity
Distance vision 1-3 feet
Use of cleaning solutions
Ability to work in all types of weather conditions
Ability to drive golf cart
Housekeeping Supervisor PM
Payson, AZ jobs
Salary Range: 19.50 To 19.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort and Mii amo Spa is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!
How you will enjoy your day:
Supervise turndown and night shift employees. Attend to guest relations as necessary. 2pm-10pm shift.
W ork Performed :
Complete assignment sheet for turndown staff
Conduct evening line up meeting with staff prior to start of work in absence of a manager
Ensure public areas at Enchantment and Mii amo are covered
Inspect lobby areas and pool areas to ensure assignments are being completed
Ensure employee restrooms are cleaned and maintained
Handle guest calls and requests in a professional manner and promptly
Maintain constant communication with Guest Services and Engineering as necessary to service guests
Ensure laundry staff is following proper procedures
Clean and store equipment properly
Follow training guidelines for new staff members and ensure all properly trained
Complete inspection forms daily and follow up with staff as necessary
Ensure lost and found procedures are followed to submit items to Security
Ensure uniform standards are followed
Other duties as assigned
S upervision Exercised : Turndown Staff
Supervision Received : Housekeeping Managers
Responsibility & Authority :
Ensure all assigned areas are maintained and serviced to high level standards
Follow safety-first policy in work areas, equipment and chemicals
Discipline staff members when necessary
Minimum Requirements :
High school graduate or equivalent. Prior housekeeping supervisory experience required. Must be detail oriented, strong verbal and written communication skills. Ability to direct staff in a positive manner. English skills necessary to communicate with guests. Computer skills helpful.
Physical Requirements :
10% Sitting
90% walking, standing and bending
Lifting/Carrying up to 50 lbs.
Hearing and Manual dexterity
Distance vision 1-3 feet
Use of cleaning solutions
Ability to work in all types of weather conditions
Ability to drive golf cart
Hotel Custodial Technician I
Prescott, WI jobs
Pay Rate: $19.00 an hour with $2.00 an hour additional shift differential on Saturday and Sunday ESSENTIAL DUTIES AND RESPONSIBILITIES
Fulfilling the assigned duties and reporting completion of tasks to the supervisor.
Clean areas 30+ feet high such as ceilings, vents, light fixtures, walls, windows, and other areas needing ladders over 6-feet or the use of a mechanical lift.
Complete assigned duties per department standards and procedures, including the cleaning of drapes, upholstered areas, windows, elevators, mattresses, shampooing carpets, and clean hard surface floors.
Set-up and perform preventive maintenance on department equipment. Inform management of any problems, equipment malfunctions and/or hazards.
Must learn how to operate all equipment safely and how to maintain all equipment?
Maintain working areas, storage areas and equipment, ensuring they are clean and organized.
Responsible for annual deep cleaning of guestrooms
Seasonal deep cleaning of hotel rooms and public areas; which include heavy duty cleaning in all areas of the hotel.
Maintain organizational and communication skills.
Proficient knowledge of cleaning equipment and cleaning agents.
Assist other staff as needed, including laundry duties and cleaning hotel rooms.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Preferred Knowledge and Certification:
Previous janitorial experience Skills
Required Skills:
Accurate and detail-oriented
High attention to detail and accuracy
Strong mechanical aptitude
Ability to work fast and efficiently
Ability to learn appropriate chemical usage and proper equipment usage.
Highly organized and ability to adapt quickly to changing priorities
Good verbal and interpersonal communication skills.
Required Abilities:
Ability to work fast and efficiently and complete multiple tasks under pressure
Ability to follow established dress code policies and practice good personal hygiene
Ability to learn appropriate chemical usage and proper equipment usage
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to speak in a clear, concise and pleasant voice
Ability to communicate effectively using a two-way radio
PHYSICAL DEMANDS
Must be able to walk, stand or sit for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must be able to reach and twist routinely
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift up to 25 pounds routinely
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed in the laundry area, which includes exposure to cleaning chemicals and fumes, cigarette fumes and extreme heat; May have to go onto the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Hotel Housekeeping Supervisor
Prescott, WI jobs
. Pay Rate: $22.50 an hour with $2.00 an hour additional on Saturday and Sunday ESSENTIAL DUTIES AND RESPONSIBILITIES
Hire, schedule, train, coach, and evaluate staff and conduct performance reviews
Direct daily work activities and inspect completed work for conformance to standards
Receive staff feedback, follow up and notify management of concerns
Complete weekly payroll and track work incentives for additional rooms cleaned
Order supplies and guest amenities and complete monthly linen inventory
Inventory, record and secure lost and found items
Assist staff as needed, including cleaning hotel rooms
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
High School Diploma/GED or equivalent experience
2 years supervisory experience
Required Skills:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Excellent written, verbal and interpersonal communication skills
Required Abilities:
Ability to work fast and efficiently and complete multiple tasks under pressure while keeping good communication flow with other supervisors and Room Inspectors
Ability to follow established dress code policies and practice good personal hygiene
Ability to meet deadlines
Ability to learn appropriate chemical usage and proper equipment usage
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to control labor costs
Ability to speak in a clear, concise and pleasant voice
PHYSICAL DEMANDS
Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8+ hours
Must have a good sense of balance, and be able to bend, kneel and stoop
Must be able to reach and twist routinely
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift up to 50 pounds infrequently
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed throughout the hotel including exposure to heat and fumes such as cigarette smoke and cleaning chemicals; May require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
Attendant Room Suites Hotel
House cleaner job at IHG Owners Association
Role Purpose
As a Room Attendant - you'll make sure our rooms and suites are always ‘fresh and welcoming' for our guests after a busy day at work - creating a haven for them to escape and relax in - or get a bit of last minute work done.
Key Accountabilities
You'll make sure our rooms are always at their best - we have standards - but it's down to you to make that room special and memorable for guests.
Help guests - you'll be happy to help if someone needs a toothbrush or directions for example.
Keep your supervisor updated on room service progress and alert them to any repairs needed
Safety aware - follow our established safety procedures at all times - and wear protective equipment when needed.
Be organised - keep on top of supplies and amenities and always try to minimise waste.
Reunite items with owners - and log any lost and found property.
Look smart - wear your uniform with pride.
Other ad-hoc duties - unexpected moments when we have to pull together to get a task done.
Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping.
Report, turn in, and/or log all lost and found items according to established procedures.
Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
May regularly assist with deep cleaning projects.
May have turndown duties.
May assist with other duties as assigned.
Key Skills & Experiences
It's a physical role and you'll be on your feet most of the day, so fitness is important.
Strength - with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
You'll might need to bend and kneel to complete some activities.
Literacy skills - reading, writing and basic maths skills.
Flexible attitude to shifts - you may need to work nights, weekends and/or holidays.
The rate of pay for this role is $16.95 per hour.
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