IHG Owners Association jobs in Los Angeles, CA - 88 jobs

**About Us:** Regent Santa Monica Beach, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks. Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com. **Job Summary:** The PBX (Emerald Connect) Agent will play a pivotal role in ensuring seamless communication services, maintaining the highest standards of guest satisfaction, and upholding the resort's reputation for excellence. **A little bit about your day:** Reporting to the Director of Guest Experience, every day is different, but you will mostly: + Promote Regent's service philosophy and style through our people attributes. + Maintain impeccable personal grooming standards to uphold the professional and property style of the resort. + Attend daily shift briefing meetings at the start of your shift. + Complete the Emerald Connect checklist during your shift and notify the department manager of any discrepancies or challenges. + Serve as the primary contact point for all telephone communications, both internal and external, demonstrating a warm, professional, and polished demeanor. + Operate the phone switchboard precisely directing calls to the appropriate departments, rooms, or individuals while maintaining high discretion and confidentiality. + Coordinate with other departments to ensure a harmonious flow of communication to achieve guest satisfaction. + Ensure personalized and anticipatory service for all guests. Attentively carry out guest preferences by following internal communication methods. + Respond to all guest text messages, emails, and other forms of communication through KYC accurately and timely using proper grammar. + Enter all guest requests and complaints in the KYC system and follow up accordingly to ensure guest satisfaction. Notify the manager of any unresolved issues. + Accurately update the Opera and KYC system for guest messages, preferences, profile notes, traces, and alerts to ensure up-to-date guest information. + Address guest inquiries, requests, and concerns proactively and positively. + Assist guests with information about local attractions, dining options, and other inquiries. + Be well-versed in emergency procedures, providing immediate and accurate information during critical situations and facilitating communication between guests and colleagues. + Maintain accurate logs of all incoming and outgoing calls, messages, and wake-up calls, ensuring a detailed and organized record-keeping system, Maintain accurate records of food orders, payments, and guest details. + Abide by all department standards and resort's policies and procedures. + Receive food and beverage orders via phone, online, or accurately recording dietary restrictions, allergies, preferences and any special requests. + Be well versed in the menu offerings, including daily specials, and provide recommendations to guests. + Accurately enter orders into the Point of Sales System and transmit orders to the kitchen staff promptly. + Accept credit card, and other payment methods. + Provide guests with accurate receipts. + Communicate any special requests or dietary restrictions to the kitchen. + Suggest upselling opportunities, such as special promotions or add-ons. + Follow the resort's credit card handling procedures and security protocols. + Participate in training programs to enhance guest service skills. **What We need from you:** + Previous experience as a PBX operator or in a similar role, within a luxury hotel is highly preferred. + Exceptional communication and interpersonal skills with a focus on delivering impeccable guest service. + Outstanding organizational abilities and skill for taking initiative, problem-solving, multi-tasking, and prioritizing. + Knowledge of computer systems such as Excel, Word, and POS. + Passionate about hospitality and providing an outstanding guest experience. + Handle multiple incoming calls + Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. + Ability to sit for long periods. + Reading and writing abilities are utilized often when recording orders, completing paperwork, etc. + Frequently standing up and moving about the property. + Basic math skills are frequently used when recording and adding guest checks. + Frequently bending, stooping, and kneeling. + Be well versed in Opera to edit or enter amenity traces. + Flexible schedule, able to work evenings, weekends, and holidays. **What you can expect from us:** The hourly pay range for this role is **$25.76 to $32.20** . This range is only applicable for jobs to be performed at **Regent Santa Monica Beach** . IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled. Guests have made grand entrances through the doors of Regent Hotels & Resorts for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and sensational. The type of experiences that elevate above the noise and charm for even the most seasoned of travellers. An invitation to life's most scenic moments. We are the legendary innovative luxury brand, reimagining modern hospitality by sparking fresh perspectives across hand selected hotels and resorts. Regent colleagues are gracious hosts, with emboldened spirit and dynamic as they provide meaningful moments to deliver the greatest of the guest experiences. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Regent Santa Monica Beach, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk‑in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks. Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award‑winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state‑of‑the‑art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com. Job Summary: As the Director of Finance, you will provide financial leadership to the business. You will play a crucial role in ensuring the development and implementation of property‑wide strategies that will help us achieve our financial goals. Primary responsibilities include financial analysis and financial reporting, budgeting/forecasting, audit and control, working capital, and cash control. Develop and implement capital expenditure plans, owner relations, and owner reporting. The ideal candidate should be comfortable with balancing the books when it comes to managing the needs of owners, auditors and regulatory agencies while also monitoring and improving profitability. Reporting to the General Manager, every day is different, but you will mostly: Promote Regent's service philosophy and style through our people attributes. Maintain impeccable personal grooming standards to uphold the professional and property style of the resort. Collaborate and advise department heads on the interpretation and analysis of financial data, recommending courses of action to maximize resort's profitability. Directing and administering the resort's financial operations including, but not limited to, asset protection, financial reporting, systems management, resort‑wide budget and forecasting, team management, and meeting participation and facilitation. Prepare and review monthly financial statements, budgets, forecasts/projections, and reporting for corporate and ownership. Conduct weekly labor review meetings and monthly financial statement reviews with the property leadership team and drive desired results. Coordinate with BSC to ensure all necessary information is compiled, reviewed, and approved. Monitor and maintain adequate internal control over revenues, expenses, assets, and liabilities of the resort (customer billing, paycheck distribution, payroll and bank audits, contract review, compliance, etc.) in accordance with current accounting policies, and procedures. Ensure compliance is maintained with company policies, laws, rules, and regulations. Conduct findings from CSA and internal audit reviews and oversee the resolution of findings. Oversee and supervise property Accounts Receivable, Accounts Payable, Payroll, and General Accounting functions, ensuring synergy with BSC. Coach and develop colleagues; hire, assesses, discipline, and document performance. Act as advisor to staff to help meet established schedules and/or resolve technical or operational problems. Orients property managers to the accounting function and coaches to effectively manage their department's financial performance. Other tasks/projects as assigned. What we need from you: 4-8 years' experience in hotel accounting or auditing with at least one year in an Assistant Controller or similar supervisory role, or an equivalent combination of education and work‑related experience. Bachelor's degree in finance, Accounting, or a related field. Professional accounting or finance designation or certification preferred. In‑depth knowledge of GAAP and the Uniform Standard of Accounts for the Lodging Industry. Proficiency with MS Word, Excel, PowerPoint, Outlook, and SharePoint. Experience with PeopleSoft ERP, Opera, Micros, and Essbase is highly desired. Strong attention to detail and accuracy in financial reporting. Exceptional communication and presentation skills, with the ability to effectively communicate financial concepts to non‑financial stakeholders. Ability to work well under pressure and effectively handle multiple priorities and meet deadlines in a fast‑paced and dynamic environment. Excellent interpersonal skills that build trust and instill confidence in order to motivate and influence others. Ability to take the initiative to identify, prioritize and implement all elements required for the team to fulfill responsibilities in accordance with core strategic goals. Skilled in interpreting complex financial data to deliver actionable insights and fostering the development of problem‑solving abilities among direct reports and colleagues when appropriate. Ability to collaborate with others and act in an objective manner in order to effectively solve problems and stay on track toward accomplishing organizational goals. Strong project management skills, including the ability to manage details through to completion and ensure project deadlines are met. What you can expect from us: The annualpay range for this role is$150,000.00to $220,000.00. This range is only applicable for jobs to be performed at Regent Santa Monica Beach. This position is eligible to participate in the Company's Bonus Plan. We offer a comprehensive package of benefits including paid time‑off, wellness and sick time, medical/dental/vision insurance, 401k plan, complimentary parking, employee cafeteria meals, and many other benefits to eligible colleagues. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled. Who we are Guests have made grand entrances through the doors of Regent Hotels & Resorts for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and sensational. The type of experiences that elevate above the noise and charm for even the most seasoned of travellers. An invitation to life's most scenic moments. We are the legendary innovative luxury brand, reimagining modern hospitality by sparking fresh perspectives across hand selected hotels and resorts. Regent colleagues are gracious hosts, with emboldened spirit and dynamic as they provide meaningful moments to deliver the greatest of the guest experiences. Don't quite meet every single requirement, but still believe you're a great fit for the job? We'll never know unless you hit the ‘Apply' button. Start your journey with us today. The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue‑based metrics, and business or organizational needs. No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. If you require reasonable accommodation during the application process, please click here. IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. #J-18808-Ljbffr

**About Us:** . Regent Santa Monica Beach, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks. Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com. **Job Summary:** As a Purchasing Coordinator at Regent Santa Monica Beach, you will be at the heart of our procurement operations, working under the guidance of the Director of Purchasing. Your role will focus on assisting with the acquisition, tracking, and management of hospitality-related products and services. This position demands a keen eye for detail, excellent communication abilities, and a collaborative spirit to ensure alignment with Regent policies and the smooth running of all purchasing functions. **A little bit about your day:** Reporting to the Director of Purchasing, every day is different, but you'll mostly: + Uphold and promote Regent's philosophy and style through exemplary personal conduct and grooming standards. + Identify and assess potential suppliers to enhance our procurement strategy. + Ensure all purchasing practices comply with internal policies and external regulations, while managing orders to monitor backorders and delivery timelines. + Keep detailed records of all purchasing data. + Receive and cataloging of all guest packages in accordance with KYC requirements. + Produce routine reports on expenditures, supplier performance, and cost efficiency. + Work across departments to gather precise procurement requirements. + Maintain clear and effective communication with colleagues, suppliers, and vendors to facilitate seamless purchasing processes. + Promptly address any concerns related to orders, deliveries, or supplier performance. + Collaborate with relevant teams to address discrepancies and uphold customer satisfaction. + Monitor inventory to manage supplies efficiently and forecast future requirements, utilizing tools like Birchstreet inventory management systems. + Ensure all purchased goods meet our quality criteria, conducting regular quality assessments, and swiftly handling any quality discrepancies. + Adhere to all relevant standards and legal requirements pertaining to purchasing and receiving. + Perform additional duties as needed. **What we need from you:** + Minimum 1-3 years of experience in purchasing, preferably within a luxury hotel setting. + Familiarity with Birchstreet or similar procurement systems is strongly preferred. + A High School Diploma or equivalent. + Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and SharePoint. + Strong communication and interpersonal skills to effectively liaise with various stakeholders. + A detail-oriented approach with superior problem-solving and decision-making skills. + Capable of multitasking effectively in high-pressure environments. + Physical ability to stand and move around the property as needed. + Ability to lift 40 pounds, when required. + A commitment to discretion, professional integrity, and maintaining high standards. **What you can expect from us:** The hourly pay range for this role is **$31.00 to $34.00** . This range is only applicable for jobs to be performed at **Regent Santa Monica Beach** . We offer a comprehensive package of benefits including paid time-off, wellness and sick time, medical/dental/vision insurance, 401k plan, complimentary parking, employee cafeteria meals, and many other benefits to eligible colleagues. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled. Guests have made grand entrances through the doors of Regent Hotels & Resorts for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and sensational. The type of experiences that elevate above the noise and charm for even the most seasoned of travellers. An invitation to life's most scenic moments. We are the legendary innovative luxury brand, reimagining modern hospitality by sparking fresh perspectives across hand selected hotels and resorts. Regent colleagues are gracious hosts, with emboldened spirit and dynamic as they provide meaningful moments to deliver the greatest of the guest experiences. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**About Us:** Regent Santa Monica Beach, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks. Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com. **Job Summary:** As a Safety & Security Officer, you will be responsible for protecting the property's assets and ensuring a safe and secure environment for our colleagues and guests. The ideal candidate will be highly responsive to detecting suspicious or criminal behavior, preventing theft, and avoiding vandalism. **A Little Bit About Your Day:** Reporting to the Director of Safety & Security, you will: + Promote Regent's service philosophy and style through our people attributes. + Maintain impeccable personal grooming standards to uphold the professional and property style of the resort. + Ensure a safe environment through diligent patrols, access control, equipment distribution, and documentation. + Maintain visibility and attentiveness, greeting colleagues, guests, and vendors courteously. + Respond swiftly to distress calls, panic alarms, and emergencies, including disorderly conduct and disruptive individuals. + Uphold the company's reputation with professionalism and legal compliance. + Collaborate with other security officers to provide effective protection and coverage. + Patrol the property on foot, ensuring personnel, assets, buildings, gates, and fences are secure in all weather conditions. + Investigate and take lawful action on accidents, incidents, trespassing, suspicious activities, safety, and fire events, following corporate policy. + Control and monitor surveillance equipment, perform building and equipment inspections. + Monitor access points, permit or deny entry, and redirect trespassers. + Complete daily reports with relevant information, observations, surveillance footage, and signatures. + Secure all doors, windows, and exits as required per shift. + Adhere to all department and resort guidelines, policies, and procedures. + Maintain open communication with all resort departments to ensure smooth operations and guest satisfaction. + Perform other duties as assigned. **What We Need From You:** + Two to three years of Safety & Security experience, preferably within the luxury hotel industry. + Strong guest orientation and excellent hospitality skills. + Fluent in English, with the ability to read, write, and speak. + Physical ability to stand, stoop, bend repetitively, and lift up to 50 lbs. + Flexibility to work a schedule that includes weekends. + Proficiency with computers and aptitude for learning new software and systems. + Experience with security equipment and surveillance systems. + Certification in first aid, CPR/BLS, and self-defense preferred. **What You Can Expect From Us:** The hourly pay range for this role is **$30.00 to $34.00** . This range is only applicable for jobs to be performed at **Regent Santa Monica Beach** . We offer a comprehensive package of benefits including paid time-off, wellness and sick time, medical/dental/vision insurance, 401k plan, complimentary parking, employee cafeteria meals, and many other benefits to eligible colleagues. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled. Guests have made grand entrances through the doors of Regent Hotels & Resorts for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and sensational. The type of experiences that elevate above the noise and charm for even the most seasoned of travellers. An invitation to life's most scenic moments. We are the legendary innovative luxury brand, reimagining modern hospitality by sparking fresh perspectives across hand selected hotels and resorts. Regent colleagues are gracious hosts, with emboldened spirit and dynamic as they provide meaningful moments to deliver the greatest of the guest experiences. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**About Us:** Regent Santa Monica Beach, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks. Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com. **Job Summary:** As a House Attendant, your primary responsibility is to maintain the resort's elegance and comfort, focusing on operations to enhance our guests' stay and satisfaction. You will play a pivotal role in ensuring the guest rooms, corridors, and service areas are immaculate, well-organized, and equipped with essential Regent amenities. By demonstrating an unwavering commitment to cleanliness, attention to detail, and guest satisfaction, you will contribute to the delivery of a world-class guest experience. You will assist room attendants on assigned floors to deliver or retrieve items. Also, you will fulfill guest's delivery or retrieve items requested by guests. **A little bit about your day:** Reporting to the Director of Housekeeping, every day is different, but you will mostly: + Promote Regent's service philosophy and style through our people attributes. + Maintain impeccable personal grooming standards to uphold the professional and property style of the resort. + Retrieve housekeeping assignments and other tools essential for your shift. + Attend daily pre-shift meetings. + Organize all cleaning supplies and equipment. + Ensure all chemical bottles are properly labeled following MSDS (Martial safety data sheet guideline) + Retrieve and wear all PPE (Personal Protective Equipment) and adhere to health and safety protocols during glass care tasks. + Ensure all public areas, service elevator landings, linen closets, and pro-host stations are thoroughly cleaned. + Stock all housekeeping carts with linens, terry, and amenities as outlined in the Hostar pro-host system. + Polish brass fixtures in assigned corridors and public areas. + Ensure all linen closets are adequately stocked with the days' worth of linens, terry, and amenities as outlined with the Hostar pro-host system. + Collect soiled linen and trash from rooms when alerted. + Restock and refill all housekeeping chemicals bottles to ensure an adequate supply for the next day. + Restock and refill all bulk amenities (i.e. shampoo, conditioner, shower gel, hand soap, body lotion, and bar soap) to ensure adequate supply in housekeeping closets. + Assist turndown attendants with refilling ice for evening service. + Arrange items on the cart in an aesthetically pleasing and organized manner. + Ensure all rooms are stocked and provided with the "With Compliments" offerings i.e. sweet snack, savory snack, healthy snacks, and beverages. + Ensure guest rooms are stocked with the following glassware: champagne flutes, wine glasses, rock glasses, water tumblers, coffee mugs, and espresso cups and saucers. + Ensure the Nespresso machine, Kettle, coffee station, and tray are clean and well organized. + Ensure all preferences the guest requests are stocked in the room before arrival. + Monitor expiration dates of perishable items and rotate stock accordingly. + Retrieve dirty glassware from the guest room and place it in the service elevator landing racks for pickup. + Clean windows and balconies as assigned in the guest rooms to the highest standard of cleanliness. + Inspect carpets for all assigned rooms and spot clean as needed. + Ensure guests requests are prompt and professionally delivered within 10 minutes. + Ensure guest requests are delivered and elegantly presented on a tray. + Ensure all maintenance repairs or unsafe conditions are reported in the KYC system. + Notify the housekeeping office of any guest concerns. + Stock closets with miscellaneous supply (such as blankets, pillows, bulk amenities, umbrellas, yoga mats). + Maintain a clean and organized work environment, including equipment and storage areas. + Collect used yoga mats and place them in "used bin" on the nearest closet + Communicate with the front desk and other departments to ensure all guest requests are delivered within 10 minutes, and calls are completed in the KYC system. + Ensure all cleaning equipment is properly maintained and operating instructions are followed. + Comply diligently with all health, safety, and sanitation guidelines to ensure a safe, clean, and healthy environment for guests and colleagues. + Uphold security measures by vigilantly reporting unusual activities or concerns to maintain a safe and secure environment for guests and staff. + Assist with other duties as assigned. **What We need from you:** + Minimum 2 years of housekeeping experience in a luxury hotel preferred. + Essential verbal and written communication skills. + Housekeeping experience in a luxury hotel is preferred. + Outstanding organizational abilities and skills for taking initiative, problem-solving, multi-tasking, and prioritizing. + Passionate about hospitality and providing an outstanding guest experience. + Carrying or lifting items weighing up to 50 pounds and pushing or pulling up to 100 pounds. + Ability to stand, stoop, and bend repetitively. + Flexible schedule, able to work evenings, weekends, and holidays. **What you can expect from us:** The hourly pay range for this role is **$26.12 to $32.65** . This range is only applicable for jobs to be performed at **Regent Santa Monica Beach** . IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled. Guests have made grand entrances through the doors of Regent Hotels & Resorts for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and sensational. The type of experiences that elevate above the noise and charm for even the most seasoned of travellers. An invitation to life's most scenic moments. We are the legendary innovative luxury brand, reimagining modern hospitality by sparking fresh perspectives across hand selected hotels and resorts. Regent colleagues are gracious hosts, with emboldened spirit and dynamic as they provide meaningful moments to deliver the greatest of the guest experiences. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

We believe every plate tells a story. So, we're searching for an Executive Chef with a palate for serving up truly memorable dishes. Whenever and wherever our guests choose to dine. Behind the scenes, you'll ensure quality, maintain high standards and keep the kitchen running smoothly. A little taste of your day-to-day: Every day is different, but you'll mostly be: ● Making every single meal a feast for the eyes and treat for the tastebuds ● Directing daily kitchen activities as well as coaching and developing a team capable of catering to more than 500 people ● Encouraging and addressing guest feedback ● Helping our Food and Beverage Director plan events ● Working closely with the finance team to forecast, plan and budget What We need from you: ● Degree or certificate in culinary arts ● 5 years' experience as a chef ● Must speak local language(s) ● At least one year in a supervisory capacity, or equivalent combination of education and culinary/kitchen operations experience What you can expect from us: **$95K to $105K** is the salary range for this role. This job is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and many other benefits to eligible employees. We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you'll become part of our ever-growing global family. Hotel Indigo is an upper-upscale lifestyle brand that captures the true spirit of the neighbourhood. With over 150 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries through meaningful connections to the diverse people, places, and cultures of the local area. Bring your story, to inspire new ones. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**About Us:** Regent Santa Monica Beach, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks. Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com. **Job Summary:** As a Front Desk Agent, you will be the ambassador of luxury, responsible for creating an unforgettable arrival and departure experience for our guests. This pivotal role requires a perfect blend of elegance, efficiency, and exceptional guest service skills. **A little bit about your day:** Reporting to the Director of Guest Experience, every day is different, but you will mostly: + Promote Regent's service philosophy and style through our people attributes. + Maintain impeccable personal grooming standards to uphold the professional and property style of the resort. + Attend daily shift briefing at the start of your shift. + Complete the front desk checklist during your shift and notify the department manager of any discrepancies or challenges. + Welcome guests with sophistication, ensuring a seamless and memorable arrival experience. + Closely adhere to guest arrival times, ensuring the room is assigned, clean, and inspected for guest arrival. + Pre-register arriving guests in the opera system for remote registration and room escort. + Front Desk Agent wears a radio and earpiece to efficiently receive communication about guest arrivals. + Provide guest room escorts as assigned and serve welcome offerings accordingly. + Register unescorted arrivals, guests at the reception living room, and serve welcome offerings. + Coordinate with other departments to ensure a harmonious flow of communication to achieve guest satisfaction. + Ensure personalized and anticipatory service for all guests. Attentively carry out guest preferences by following internal communication methods. + Respond to all guest text messages, emails, and other forms of communication accurately and timely using proper grammar. + Accurately update the Opera and KYC system for arrivals, departures, preferences, profile notes, traces, and alerts to ensure up-to-date guest information. + Enter all guest requests and concerns in the KYC system and follow up accordingly. + Inform the department manager of any guest challenges and complaints. + Address guest inquiries, requests, and concerns proactively and positively, exceeding their expectations + Assist guests with information about local attractions, dining options, and other inquiries. + Act as a point of communication between guests and various resort departments. + Answer phones, respond to emails, and address guest inquiries promptly and professionally. + Maintain cash bank, immediately reporting any overages or shortages. + Ensure your house bank is always locked and secure. + Ensure all cash handling procedures and credit card transactions are accurately processed. + Ensure guest billing is accurate upon departure and follow up on any discrepancies quickly and discreetly. + Ensure guest departure is seamless and all transportation arrangements are executed. + Perform other duties as assigned to support the resort's front office operations. **What We need from you:** + Previous experience in the front desk or guest services, preferably in a luxury hotel environment. + Impeccable grooming and professional appearance. + Ability to handle intense situations with grace. + Outstanding organizational abilities and skills for taking initiative, problem-solving, multi-tasking, and prioritizing. + Passionate about hospitality and providing an outstanding guest experience! + Excellent verbal and written communication skills. + Able to stand for long periods and move about the property + Frequently bending, stooping, and kneeling. + Flexible schedule, able to work evenings, weekends, and holidays. **What you can expect from us:** The hourly pay range for this role is **$28.16** to **$34.20** . This range is only applicable for jobs to be performed at **Regent Santa Monica Beach.** IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled. Guests have made grand entrances through the doors of Regent Hotels & Resorts for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and sensational. The type of experiences that elevate above the noise and charm for even the most seasoned of travellers. An invitation to life's most scenic moments. We are the legendary innovative luxury brand, reimagining modern hospitality by sparking fresh perspectives across hand selected hotels and resorts. Regent colleagues are gracious hosts, with emboldened spirit and dynamic as they provide meaningful moments to deliver the greatest of the guest experiences. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**About Us** Do you see yourself as a **Tradesperson/Engineer** ? What's your passion? At IHG we're interested in YOU. We employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand. The InterContinental Los Angeles Downtown Hotel is located in the Wilshire Grand building, standing 73 stories tall in the core of Downtown's historic, entertainment, financial, arts, and sports districts. Ideally placed at the heart of the revitalized, energy-charged urban center of the United States' second-largest city, the hotel provides first-class hospitality that seamlessly intertwines with the fabric of the burgeoning Downtown area. **Your Day to Day** _Duties and Responsibilities_ _:_ + Perform maintenance and repairs for assigned area of expertise such as the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, and swimming pool-if applicable, etc. + Ensure that assigned equipment is prepared and operational for the following day's work + Follow procedures that ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc., replenishes supplies and inventory in a timely and efficient manner, and minimizes waste. + Adhere to federal, state and local regulations concerning safety or other compliance requirements, as well as brand standards and local policy and procedures to ensure quality, safety, and consistency. Report all unsafe conditions or malfunctioning equipment to supervisor. May educate and train hotel staff in the safe and proper use of equipment. + Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure strong guest satisfaction + May also perform other minor maintenance and repairs and/or conduct preventative maintenance duties as needed + Promote teamwork and quality service + Assist with other duties as assigned **What We Need From You** Advanced vocational training plus two years of experience in general building maintenance or construction, or equivalent combination of education and experience. Professional certification and license if required by law. This job requires ability to perform the following: + Carrying, lifting, pushing and/or pulling items weighing up to 100-300 pounds + Frequently standing up and moving about the facility + Frequently handling objects and equipment to maintain the facility + Frequently bending, stooping, kneeling, climbing and crawling Other: + Specialized knowledge and skills or certification within a field or discipline such as plumbing, electrician, carpentry, equipment mechanics, HVAC, refrigeration, etc. + Communication skills are utilized a significant amount of time when interacting with the other supervisors, hotel staff and hotel guests + Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive their instructions for the day and/or to read equipment repair manuals + Mathematical skills, including basic math, percentages, quantities, and variances are used frequently + May be required to work nights, weekends, and/or holidays **What We Offer** The hourly pay range for this role is $26.71 to $41.26. This range is only applicable for jobs to be performed in Los Angeles, California. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So, what's your passion? Please click "Apply" and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**About Us:** Regent Santa Monica Beach-an IHG Hotels & Resorts (IHG) property-lands in Santa Monica in 2024 as the first destination in the Americas. The resort will set a new standard for modern upper luxury. Located steps from the famed Santa Monica Pier, the resort will celebrate the beauty of unexpected harmony through contrasts, delivering inspired stays through a blend of serenity and a touch of decadence. The resort will feature sumptuous rooms and suites, along with a stunning beachfront pool deck, a destination spa, and a wellness center. Additionally, Regent Santa Monica Beach will welcome guests for unforgettable epicurean experiences, including a restaurant concept created in collaboration with an acclaimed celebrity chef as well as a high-end artisanal marketplace. **Job Summary:** As Steward/Stewardess at Regent Santa Monica Beach, you will play a pivotal role in maintaining the highest standards of cleanliness, hygiene, and operational efficiency within our culinary and dining areas. Your dedication to ensuring a seamless operation behind the scenes will contribute to the overall exceptional guest experience. **A little bit about your day:** Reporting to the Stewarding Supervisor, every day is different, but you will mostly: + Promote Regent's service philosophy and style through our people attributes. + Maintain impeccable personal grooming standards to uphold the professional and property style of the resort. + Wash, sanitize, and polish dishes, utensils, glassware, and kitchen equipment using proper techniques. + Ensure that all items are cleaned to the highest standards and ready for use by the culinary team. + Maintain a clean and organized kitchen environment by regularly sweeping, mopping, and cleaning work surfaces, Coolers and Equipment. + Empty and clean trash and recycling bins to prevent the buildup of waste. + Assist with receiving, storing, and organizing kitchen supplies, including dry goods, perishables, and cleaning materials. + Maintain a stock of clean and sanitized kitchen tools and utensils for the culinary team's use. + Ensure all F&B equipment is organized and available for all banquet events. + Run food for Platted and Buffet Banquet Events. Maintain and restock Buffets. Assist in Platted up Banquet Functions. + Assist in the efficient setup and breakdown of banquet spaces for events and meetings. + Adhere to food safety and sanitation standards, including proper handwashing and wearing appropriate Personal Protective Equipment (PPE). + Monitor and report any maintenance or safety issues to the appropriate department. + Dispose of kitchen waste in an environmentally responsible manner, following recycling and waste separation guidelines. + Communicate effectively with kitchen staff, servers, and other team members to ensure smooth operations and timely service. + Maintain accurate records of the dishwashing and cleaning processes, ensuring compliance with health and safety regulations. **What We need from you:** + High school diploma or equivalent education. + Familiarity with proper dishwashing and sanitation procedures. + Basic food handling and prep skills are a plus. + Strong communication, and interpersonal skills. + Excellent organizational and multi-tasking abilities. + Ability to work in a fast-paced environment. + Knowledge of inventory management and ordering processes. + Carrying or lifting items weighing up to 50 pounds. + Ability to stand, stoop, and bend repetitively. + Attention to detail and a commitment to delivering exceptional service. + Willingness to assist in other areas when necessary and reasonable requested. + Flexible schedule, able to work evenings, weekends, and holidays. **What you can expect from us:** The hourly pay range for this role is **$25.32 to $31.65** . This range is only applicable for jobs to be performed at **Regent Santa Monica Beach** . IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled. Guests have made grand entrances through the doors of Regent Hotels & Resorts for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and sensational. The type of experiences that elevate above the noise and charm for even the most seasoned of travellers. An invitation to life's most scenic moments. We are the legendary innovative luxury brand, reimagining modern hospitality by sparking fresh perspectives across hand selected hotels and resorts. Regent colleagues are gracious hosts, with emboldened spirit and dynamic as they provide meaningful moments to deliver the greatest of the guest experiences. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**About Us:** Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com. **Job Summary:** The Lead Spa Concierge is responsible for leading the concierge team in providing guests with comprehensive and professional guidance regarding spa procedures and services, as well as booking all spa treatments, retail sales, and checking in and checking out all guests in a professional manner. The Lead Spa Concierge will also manage schedule for the desk and spa attendant teams, perform monthly inventory counts, assist with retail orders and act as manager on duty as needed. Must have excellent communication skills, problem-solving skills and maintain a high level of customer service standards. Must have the ability to communicate with others, while maintaining the highest level of professionalism at all times. **A little bit about your day:** Reporting to the Director of Spa, every day is different, but you will mostly: + Promote Regent's service philosophy and style through our people attributes. + Understand and adhere to Regent Spa policies and procedures. + Welcome guests warmly and provide detailed descriptions of spa products and services. + Accurately book spa and salon appointments and upsell products. + Demonstrate professionalism and sensitivity to guest needs. + Offer spa facility tours as needed and cooperate with guests and coworkers. + Uphold guest service standards, including Forbes Five-Star Standards. + Report guest challenges to the Spa Manager on Duty. + Ensure safety, sanitation, and use of required PPE. + Make decisions in line with general policies and procedures. + Knowledgeable in all spa and salon treatments, adept at explaining them to guests. + Sales-driven with a focus on customer service, adept at making recommendations and selling products and services. + Perform all opening and closing duties. + Manage spa concierge and spa attendant schedule on a weekly basis. + Perform monthly inventory to assist with ordering retail products. + Act as manager on duty in the absence of the Spa Director and Assistant Director of Spa. + Train spa concierge team on spa and Regent Santa Monica policies as well as Forbes Standards of Service and practice accountability when needed. + Manage daily bookings to ensure that all information has been collected prior to guest arrival and balancing of scheduled services. + Manage additional provider needs on a weekly basis. **What We need from you:** + Minimum 1-3 years of customer service experience, spa, hospitality, and/or retail. + Must have at least 1 year of luxury retail experience. + High School diploma or equivalent required. + Ability to maintain professionalism in a fast-paced environment. + Passion for customer service, hospitality, and related fields. + Maintain a polished appearance, adhering to grooming standards. + Able to stand for extended periods. + Strong command of written and verbal English, with excellent organizational skills. + Flexible schedule including days, nights, holidays, and weekends. + Proficient in Microsoft Office; experience with Booker, Book4Time, or Spa Soft preferred. **What you can expect from us:** The hourly pay range for this role is **$34.00 to $36.00** . This range is only applicable for jobs to be performed at **Regent Santa Monica Beach** . We offer a comprehensive package of benefits including paid time-off, wellness and sick time, medical/dental/vision insurance, 401k plan, complimentary parking, employee cafeteria meals, and many other benefits to eligible colleagues. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled. Guests have made grand entrances through the doors of Regent Hotels & Resorts for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and sensational. The type of experiences that elevate above the noise and charm for even the most seasoned of travellers. An invitation to life's most scenic moments. We are the legendary innovative luxury brand, reimagining modern hospitality by sparking fresh perspectives across hand selected hotels and resorts. Regent colleagues are gracious hosts, with emboldened spirit and dynamic as they provide meaningful moments to deliver the greatest of the guest experiences. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**About Us:** Regent Santa Monica Beach, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks. Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com. **Job Summary:** The Massage Therapist is responsible for providing guests with comprehensive and professional massage, baths, and body therapies. Must have excellent communication skills, problem-solving skills and maintain a high level of customer service standards. Must have the ability to perform services using proper draping techniques, while maintaining the highest level of professionalism at all times. Scheduling, dependability, and flexibility are a must. **A little bit about your day:** Reporting to the Director of Spa, every day is different, but you will mostly: + Promote Regent's service philosophy and style through our people attributes. + Understand and adhere to Regent Spa policies and procedures. + Provide knowledgeable spa services with respect and professionalism. + Maintain tidy work areas and offer spa facility tours. + Cooperate with guests and colleagues, anticipating needs and upholding service standards. + Report guest issues to the Spa Manager on Duty. + Conduct daily client outreach and meet retail goals. + Maintain 20% customer retention. + Ensure safety, sanitation, and disinfection standards. + Clean and sanitize products, rooms, and equipment as per regulations. + Follow state licensing regulations and PPE guidelines. + Make decisions in line with general policies and procedures. **What We need from you:** + Minimum 1-3 years of Massage Therapist experience, within a luxury hotel/resort preferred. + Must have current CA Massage Therapy License. + High School diploma or equivalent required. + Ability to stand for extended periods. + Ability to stand, stoop, and bend repetitively. + Carrying, pushing, pulling, or lifting up to 50 pounds. + Proficient in Massage Theory, Anatomy, and Physiology. + Polished, professional, with strong written and verbal English skills. + Organized, timely, and detail-oriented. + Basic computer software skills. + Flexible schedule including days, nights, holidays, weekends, and on-call availability. **What you can expect from us:** The hourly pay range for this role is **$42.67 to $77.10** with booked treatments **.** This rate is only applicable for jobs to be performed at **Regent Santa Monica Beach** . This is the lowest to highest pay scale we in good faith believe we would pay for this role, and varies on staff charges at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. A colleague's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Join us and you'll become part of the global IHG family - and like all families, all our individual colleagues share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve. In return, we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled. Guests have made grand entrances through the doors of Regent Hotels & Resorts for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and sensational. The type of experiences that elevate above the noise and charm for even the most seasoned of travellers. An invitation to life's most scenic moments. We are the legendary innovative luxury brand, reimagining modern hospitality by sparking fresh perspectives across hand selected hotels and resorts. Regent colleagues are gracious hosts, with emboldened spirit and dynamic as they provide meaningful moments to deliver the greatest of the guest experiences. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**About us:** Regent Santa Monica Beach, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks. Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com. **Job Summary:** The Director of Housekeeping for our ultra-luxury hotel is a key leadership position responsible for overseeing and managing the housekeeping and laundry operations to ensure exceptional cleanliness, organization, and presentation throughout the hotel. This role requires a commitment to delivering unparalleled service and maintaining the highest cleanliness and efficiency standards. **A little bit about your day:** Reporting to the Director of Rooms, every day is different, but you will mostly: + **Leadership and Team Management:** Provide strong leadership and guidance to the housekeeping team, including managers, supervisors, room attendants, house attendants, laundry attendants, minibar attendants, and uniform colleagues. Foster a positive work environment and culture, promote teamwork, and train and motivate colleagues to deliver exceptional service. + **Operational Excellence:** Develop and implement standard operating procedures in accordance with Forbes 5-star luxury standards to ensure efficient and effective housekeeping and laundry operations. Monitor and maintain the cleanliness and maintenance of all guest rooms, public areas, heart-of-house areas, and amenities. Continuously strive for excellence and exceed guest expectations in cleanliness and overall guest experience. + **Guest Satisfaction:** Work closely with other housekeeping team and other departments to ensure a seamless and uplifting experience. Address guest feedback and concerns promptly, striving to exceed expectations and maintain the hotel's reputation for excellence. + **Quality Control:** Regularly inspect guest rooms and public areas to ensure adherence to the highest cleanliness and quality standards. Address any deficiencies promptly and work closely with other departments to resolve guest issues or concerns related to housekeeping. + **Inventory and Supplies Management:** Oversee the inventory and ordering of housekeeping supplies, amenities, linens, and cleaning products. Maintain a cost-effective approach while ensuring an ample supply of necessary items to support daily operations. + **Budgeting and Cost Control:** Prepare and manage the housekeeping department budget, ensuring effective cost control measures are in place. Identify opportunities for cost saving without compromising quality or service. + **Training and Development:** Develop and implement comprehensive training programs for housekeeping staff, focusing on technical skills, safety procedures, and customer service. Provide ongoing coaching and development opportunities to foster a skilled and knowledgeable team. + **Health and Safety Compliance:** Ensure compliance with all health and safety regulations and guidelines, including proper handling and storage of cleaning chemicals, adherence to established safety protocols, and implementation of proper ergonomics practices. + **Sustainability Initiatives:** Implement and promote eco-friendly practices and initiatives within the housekeeping department, such as energy conservation, waste reduction, and environmentally friendly cleaning products. + **Collaboration and Communication:** Foster effective communication and collaboration with other departments, such as Front Office, Engineering, and Food and Beverage, to ensure seamless operations and guest satisfaction. Coordinate with the Concierge and Front Desk teams to ensure timely guest and special services delivery. **What we need from you:** + Bachelor's degree in hospitality management or a related field (preferred). + Proven experience in a leadership role with a union environment within the housekeeping department of an ultra-luxury hotel or a similar upscale hospitality establishment. + Strong knowledge of housekeeping operations, including cleaning techniques, equipment, and industry best practices. + Excellent organizational and time management skills with the ability to prioritize and delegate effectively. + Exceptional attention to detail and commitment to the highest cleanliness and guest service standards. + Excellent interpersonal and communication skills, building positive relationships with staff, guests, and other hotel departments. + Proficiency in hotel property management systems and related software. + Strong problem-solving and decision-making abilities. + Familiarity with sustainability practices and initiatives within the hospitality industry. **What you can expect from us: ** The annual pay range for this role is **$140,000.00 to $150,000.00** . This range is only applicable for jobs to be performed at **Regent Santa Monica Beach** . This position is eligible for bonus pay. We offer a comprehensive package of benefits including paid time-off, wellness and sick time, medical/dental/vision insurance, 401k plan, complimentary parking, employee cafeteria meals, and many other benefits to eligible colleagues. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled. Guests have made grand entrances through the doors of Regent Hotels & Resorts for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and sensational. The type of experiences that elevate above the noise and charm for even the most seasoned of travellers. An invitation to life's most scenic moments. We are the legendary innovative luxury brand, reimagining modern hospitality by sparking fresh perspectives across hand selected hotels and resorts. Regent colleagues are gracious hosts, with emboldened spirit and dynamic as they provide meaningful moments to deliver the greatest of the guest experiences. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Our guests' memorable experiences have to start somewhere. So why not with you? We're looking for a new Front Office Night Manager to take ownership of delivering exceptional first impressions - managing everything from registration and reservations to porter and concierge services. A little taste of your day-to-day: Every day is different, but you'll mostly be: ● Managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes ● Engaging with guests to build personal relationships and remedy any complaints ● Conducting regular front office inspections to ensure we're making the right first impression ● Helping to prepare budgets and finding new ways to drive revenue from walk-ins and up-selling at the front desk ● Training team members on PBX procedures and taking the lead during an emergency or crisis ● Reporting into the Director of Rooms you'll manage a team of front desk employees across several specialisms. What We need from you: ● Bachelor's degree / higher education qualification / equivalent in Hotel Management/ Business Administration ● 3 years of Front Office/Guest Service experience including management experience ● Must speak fluent English ● Other languages preferred What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you'll become part of our ever-growing global family. **_The hourly pay range for this role is $33.00 to $35.00._** **This range is only applicable for jobs to be performed in Torrance, CA.** **_This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs._** **_We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and any other benefits to eligible employees._** **_You can apply for this role through the link below (or through internal career site if you are a current employee)._** **_Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law._** Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn ️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952. So if you can help our guests enjoy the brighter side of travel, we'd love to give you a warm welcome to the Holiday Inn ️ family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**About us:** Regent Santa Monica Beach, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks. Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com. **Job Summary:** The Revenue Manager is responsible for maximizing revenue and profit for a luxury hotel by setting and implementing pricing strategies and managing inventory. This position requires a deep understanding of market trends and analysis, as well as a keen eye for detail and exceptional communication and negotiation skills. The Revenue Manager will work closely with Sales and Marketing, Finance, Front Office, Operations, and Reservations and other departments to ensure the resort meets its financial goals and objectives. This role is accountable for maximizing topline performance, strengthening guest conversion, and ensuring a seamless pre-arrival experience aligned with Regent's refined luxury standards. **A little bit about your day:** Reporting to Director of Revenue, every day is different, but you'll mostly: + Develop and implement pricing strategies for all market segments and room types to maximize revenue and profit. + Analyze market trends and competition to ensure that the hotel is competitive in pricing and positioning. + Manage inventory to ensure that the hotel is properly balanced and optimized for revenue and occupancy. + Prepare and analyze revenue and market trends reports identifying opportunities and improvement areas. + Work closely with the Sales and Marketing team to ensure group related + Collaborate with the Operations team to ensure that pricing and inventory strategies are aligned with the hotel's overall business objectives and guest satisfaction. + Develop and maintain strong relationships with external partners such as travel agents, wholesalers, and other business partners. + Provide training and guidance to the front office and reservations team to ensure that they are fully informed and equipped to handle pricing and inventory management. + Develop and implement strategies to manage and control expenses related to revenue management. + Handle all special reservations, including V.I.P. reservations, packages, and discounts. + Attend revenue management meetings and participate in corporate revenue management initiatives as needed. + Minimum 3 years of experience in Revenue Management, within luxury hotel segment (Forbes 5-Star, Michelin Key, or equivalent) preferred. + Bachelor's degree in Hospitality Management, Business Administration, or a related field. + In-depth knowledge of revenue management principles, strategies, and tactics. + Strong analytical and problem-solving skills, working with large data sets and identifying trends. + Excellent communication and negotiation skills, with the ability to collaborate and influence stakeholders at all levels of the organization. + Experience with revenue management software and tools, including revenue management systems (especially N2), channel managers, and pricing tools, IHG systems knowledge is a plus. + Knowledge of RevPAR Index growth and top-quartile profit performance in competitive markets. + Expert-level Excel modeling skills; proficiency in Power BI or Tableau is a strong plus. + Strong attention to detail and ability to work in a fast-paced environment. + Ability to work independently and as part of a team, with a strong focus on results and achieving financial goals. + Proficiency in Microsoft Office, including Excel, PowerPoint, and Word. + Experience with Forbes and AAA standards. + Open to relocation across the U.S. to support career development and operational needs. + Flexibility to work evenings/weekends when major city-wide events or pacing require. **What We need from you:** + Minimum 3 years of experience in Revenue Management, within luxury hotel segment (Forbes 5-Star, Michelin Key, or equivalent) preferred. + Bachelor's degree in Hospitality Management, Business Administration, or a related field. + In-depth knowledge of revenue management principles, strategies, and tactics. + Strong analytical and problem-solving skills, working with large data sets and identifying trends. + Excellent communication and negotiation skills, with the ability to collaborate and influence stakeholders at all levels of the organization. + Experience with revenue management software and tools, including revenue management systems (especially N2), channel managers, and pricing tools, IHG systems knowledge is a plus. + Knowledge of RevPAR Index growth and top-quartile profit performance in competitive markets. + Expert-level Excel modeling skills; proficiency in Power BI or Tableau is a strong plus. + Strong attention to detail and ability to work in a fast-paced environment. + Ability to work independently and as part of a team, with a strong focus on results and achieving financial goals. + Proficiency in Microsoft Office, including Excel, PowerPoint, and Word. + Experience with Forbes and AAA standards. + Open to relocation across the U.S. to support career development and operational needs. + Flexibility to work evenings/weekends when major city-wide events or pacing require. **What you can expect from us:** The annual pay range for this role is **$85,000.00 to $90,000.00** . This range is only applicable for jobs to be performed at **Regent Santa Monica Beach** . This position is eligible for bonus pay. We offer a comprehensive package of benefits including paid time-off, wellness and sick time, medical/dental/vision insurance, 401k plan, complimentary parking, employee cafeteria meals, and many other benefits to eligible colleagues. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled. Guests have made grand entrances through the doors of Regent Hotels & Resorts for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and sensational. The type of experiences that elevate above the noise and charm for even the most seasoned of travellers. An invitation to life's most scenic moments. We are the legendary innovative luxury brand, reimagining modern hospitality by sparking fresh perspectives across hand selected hotels and resorts. Regent colleagues are gracious hosts, with emboldened spirit and dynamic as they provide meaningful moments to deliver the greatest of the guest experiences. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**About us:** Regent Santa Monica Beach, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks. Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com. **Job Summary:** As a Reservations Sales Coordinator, you will be an expert in providing travel advice and solutions. A critical customer touch point for delivering on our Regent experience. Empowered to make creative decisions using tools and market insight that will deliver on the unique travel needs of our guests, to drive revenue and customer loyalty. **A little bit about your day:** Reporting to the Reservations Manager, every day is different, but you'll mostly: + Promote Regent's service philosophy and style through our people attributes. + Adhere to Regent Santa Monica Beach's standards in job performance and retail policies. + Sell luxury sleeping accommodations, wellness services, and the restaurant. + Probing and suggesting the appropriate services and room product in a short booking window. + Address a diverse customer base ranging from Travel Advisors, High Net Worth family managers and individual travelers. + Create customer loyalty and enhance the guest experience. + Capture sales from incoming reservation calls and coordinate details of each reservation. + Guiding guests through all their options when selecting the most suitable accommodations based on their preferences and needs. + Complete internal reservation forms. + Answer General Reservations e-mail, retrieve and distribute mail and process brochure requests. + Process Internal Reservations and FIT reservations. + Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations. + Run appropriate reports checking for special requests and hard blocking any rooms that are not hard blocked for special requests, inform Manager of any Special Attention or VIP guests. + Review reports to ensure all reservations are setup with correct billing requirements, traces and estimate time of arrival. + Maintain knowledge regarding handling types of reservations, such as Luxury Consortia, wholesale, packages and negotiated business. + Actively promote our resort services, packages, and special offers to potential guests. + Consistently meet or exceed defined performance expectations (revenue, conversion, quality, partner offers, guest satisfaction, etc.) as set by management, despite difficulties or obstacles. + Collaborate with other departments to ensure guest requests and preferences are met. + Promptly and professionally, respond to guest inquiries and resolving any issues or complaints to maintain their Regent experience. + Offer recommendations for local attractions, dining, and entertainment options. + Maintain a thorough knowledge of the resort's facilities, services, and policies. + Manage time effectively (including adherence to assigned schedule, attendance, break time compliance, etc.) + Take ownership of personal development while aligning with team priorities and company goals. + Communicate guest preferences, special requests, and important information to relevant colleagues. + Participate in regular team meetings and training sessions to enhance product knowledge and sales skills. + In the event that the Reservations Manager and/or Reservations and Training Supervisor are unavailable, this position will assume supervisory and training responsibilities, including, but not limited to: + Training and developing new reservations staff. This includes providing training on the resort's reservation system, customer service skills, and other relevant topics. + Monitoring and evaluating call volume and distribution of incoming calls. + Resolving customer complaints. This includes investigating complaints, taking corrective action, and communicating with the customer to ensure their satisfaction. + Maintaining relationships with travel agents and other key partners. This includes building rapport, developing partnerships, and ensuring that the needs of these partners are met. + Ensuring that the reservations department complies with all relevant regulations. This includes staying up-to-date on industry regulations and ensuring that the reservations department is in compliance **What we need from you:** + Previous sales experience, within a luxury environment, preferred. + Sales-driven representative with acute sales acumen. + High school diploma or equivalent; additional education or hospitality-related training is a plus. + Excellent reading, writing and oral proficiency in the English language, ability to speak multiple languages or an additional language is a plus. + Must possess the utmost customer service. + Previous call center experience in a sales capacity (non-scripted environment) or other call handling experience preferred. + Previous experience working in a luxury environment, preferred. + Exceptional communication and interpersonal skills, with a friendly and professional demeanor. + Exceptional customer service skills, with the ability to anticipate guest needs and provide personalized recommendations. + Capability in using resort's reservation systems and other software applications. + Attention to detail when processing reservations and handling guest information. + Ability to multitask and work effectively in a fast-paced environment. + Flexibility to work shifts, including evenings, weekends, and holidays, as required. **What you can expect from us:** The hourly pay range for this role is **$30.00 to $34.00** . This position is eligible for sales incentive. This range is only applicable for jobs to be performed at **Regent Santa Monica Beach** . We offer a comprehensive package of benefits including paid time-off, wellness and sick time, medical/dental/vision insurance, 401k plan, complimentary parking, employee cafeteria meals, and many other benefits to eligible colleagues. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled. Guests have made grand entrances through the doors of Regent Hotels & Resorts for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and sensational. The type of experiences that elevate above the noise and charm for even the most seasoned of travellers. An invitation to life's most scenic moments. We are the legendary innovative luxury brand, reimagining modern hospitality by sparking fresh perspectives across hand selected hotels and resorts. Regent colleagues are gracious hosts, with emboldened spirit and dynamic as they provide meaningful moments to deliver the greatest of the guest experiences. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**About us:** Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com. **Job Summary:** The Banquet Houseperson is responsible for ensuring the effective setup, maintenance, and breakdown of event spaces for banquets, conferences, and special events. This role involves physical labor, attention to detail, and collaboration with other staff members to deliver exceptional service to guests. **A little bit about your day:** Reporting to the Director of Banquets, every day is different, but your essential functions will include the following: + Promote Regent's service philosophy and style through our people attributes. + Maintain impeccable personal grooming standards to uphold the professional and property style of the resort. + Set up rooms & function areas in the resort. + Maintain standards of hygiene for food handling and presentation + Review assignment sheets with Banquet Captain, update completed assignments. + Maintain complete knowledge of the daily scheduled group functions, times, locations, amount of people; location of all resort function space and names of rooms; all styles of meeting and banquet room settings. + Set up rooms and function areas with designated tables, chairs, staging, dance floor, flipcharts, easels, blackboards, and other equipment as specified by group requirements and in accordance with departmental standards. + Set up of table linens, skirting and tabletop items as specified by group and in accordance with departmental standards. + Breakdown function areas as scheduled in accordance to departmental procedures. + Coordinate deep cleaning of conference rooms. + Inspect set rooms for cleanliness and agreement to group requirements; rectify any deficiencies. + Maintain complete knowledge of all Departmental/Resort policies and procedures including safety guidelines. + Use correct cleaning chemicals for designated items/surfaces, according to Occupational Safety and Health Administration regulations and resort requirements. + Perform other duties as assigned, including assisting other departments on an as-needed basis **What we need from you:** + Warm and caring personality; previous banquet experiences an asset. + Ability to work cohesively as part of a team with minimum supervision. + Ability to anticipate and focus attention on guest needs, being professional and welcoming. + Knowledge of various room set-ups and standard equipment involved. + Knowledge of proper chemical handling and cleaning techniques. + Must be able to adhere to timelines in completion of set-ups. + Must be able to perform in a team-oriented environment. + Must be able to read instructions and follow cleaning schedules. + Carrying or lifting items weighing more than 75 pounds. + Ability to stand, stoop, and bend repetitively. + Must be ServeSafe and TIPS/RBS certified. + Flexible schedule, able to work evenings, weekends, and holidays. **What you can expect from us:** The hourly pay rate for this role is **$20.04** to **$25.05** , plus tips. This rate is only applicable for jobs to be performed at **Regent Santa Monica Beach** . IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled. Guests have made grand entrances through the doors of Regent Hotels & Resorts for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and sensational. The type of experiences that elevate above the noise and charm for even the most seasoned of travellers. An invitation to life's most scenic moments. We are the legendary innovative luxury brand, reimagining modern hospitality by sparking fresh perspectives across hand selected hotels and resorts. Regent colleagues are gracious hosts, with emboldened spirit and dynamic as they provide meaningful moments to deliver the greatest of the guest experiences. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**About Us:** Regent Santa Monica Beach, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks. Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com. **Job Summary:** The Bellperson is instrumental in ensuring a seamless and luxurious experience for our guests. Operating within the quiet elegance of our hotel, you play a vital role in upholding our commitment to exceptional service and creating an atmosphere of tranquility and sophistication. **A little bit about your day:** Reporting to the Guest Services Manager, every day is different, but you will mostly be: + Promote Regent's service philosophy and style through our people attributes. + Maintain impeccable personal grooming standards to uphold the professional and property style of the resort. + Attend daily shift briefings at the start of your shift. + Complete the Bellperson's checklist during your shift and notify the Manager on Duty of any discrepancies or challenges. + Polish all bell carts during your shift to ensure cleanliness and expectational presentation. + Clean and organize bell storage to ensure the utmost cleanliness. + Deliver all guest-requested items promptly and complete calls in the KYC system. + Maintain a polished and professional appearance, adhering to the hotel's grooming and uniform standards. + Extend a warm and gracious welcome to guests upon arrival, assist with luggage, and provide a seamless and exceptional experience. + Ensure a warm, lasting impression to guests upon departure, assisting with luggage and any other guest needs. + Handle guests' luggage with care, ensuring it's safe and secure, and transport to and from guest rooms. + Assist with packing and unpacking if requested by guests. + Offer information about the hotel facilities, services, and local attractions to enhance the guest experience. + Maintain designated posting location throughout the lobby and interact and assist guests as needed. + Log all guest requests and deliveries on the bellperson's activity log. + Store all guest luggage seamlessly and securely using the proper color tag for arrivals, departures, and storage. + Assist guests with room shows, being fully knowledgeable about room types and property information. + Communicate professionally over the radio, responding to all requests and calls. + Coordinate with other departments to fulfill guest requests promptly and effectively. + Collaborate with the valet parking team to ensure seamless handling of guests' vehicles and requests. + Assist guests with transportation arrangements and information. + Assist with unloading luggage for large groups and coordinate delivery with the front desk agent(s). + Maintain vigilance in the lobby area to ensure the safety and security of guests and their belongings. + Report any suspicious activity or concerns to the security team. **What We need from you:** + Proven guest service experience or a similar guest-facing role, preferably in a luxury hotel or high-end establishment. + Exceptional interpersonal and communication skills. + Impeccable grooming and presentation + Ability to remain calm and composed in high-pressure situations. + Strong physical fitness to handle and perform duties effectively. + Flexible schedule, able to work evenings, weekends, and holidays. **What you can expect from us:** The hourly pay range for this role is **$19.50 to $20.50, plus tips** . This range is only applicable for jobs to be performed at **Regent Santa Monica Beach** . IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled. Guests have made grand entrances through the doors of Regent Hotels & Resorts for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and sensational. The type of experiences that elevate above the noise and charm for even the most seasoned of travellers. An invitation to life's most scenic moments. We are the legendary innovative luxury brand, reimagining modern hospitality by sparking fresh perspectives across hand selected hotels and resorts. Regent colleagues are gracious hosts, with emboldened spirit and dynamic as they provide meaningful moments to deliver the greatest of the guest experiences. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Our guests' safety and comfort always come first. Which is why we're seeking out a master multi-tasker with the repair skills needed to keep our hotels looking and feeling their very best. Our Engineering Supervisor will assist in leading and coaching a small but talented engineering team to stay one step ahead of our everyday maintenance needs. A little taste of your day-to-day: Every day is different, but you'll mostly be: ● Directing daily engineering needs to ensure the right team is always on the right task ● Creating a safe, secure and comfortable environment for our guests to enjoy ● Maintaining and ordering parts and supplies whilst minimising waste and meeting our green initiatives ● Being flexible to react to ad-hoc duties where we have to unexpectedly pull together to get a task completed ● Building strong relationships with outside contacts including guests, regulatory agencies, others as needed What We need from you: ● Some college or advanced vocational training ● Four years' experience in general building maintenance and/or construction or equivalent combination of education and experience ● Specialised expertise in plumbing, electrical, mechanical, and carpentry fields ● Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required ● Hotel experience preferred ● Professional certification and licence if required by law What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you'll become part of our ever-growing global family. **_The hourly pay range for this role is $43.26 to $44.00._** **This range is only applicable for jobs to be performed in Los Angeles Downtown, CA.** **_This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs._** **_We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and any other benefits to eligible employees._** **_You can apply for this role through the link below (or through internal career site if you are a current employee)._** **_Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law._** As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental ️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**About us:** Regent Santa Monica Beach, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks. Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com. **Job Summary:** The Lead Esthetician plays a key role in delivering elevated, results-driven facial and skincare experiences, aligned with the highest standards of luxury spa service and brand excellence. This role requires expert knowledge in all esthetic treatments featured on the spa menu, performed with precision, elegance, and impeccable draping technique. In addition to providing personalized guest care, the Lead Esthetician serves as a mentor and role model for the esthetics team-supporting daily operations including recruitment, training, scheduling, advanced product and treatment education, inventory management, and quality assurance. This leader fosters a culture of refinement and professionalism, ensuring every guest interaction is marked by understanding their needs, sophistication, and exceptional service. **A little bit about your day** Reporting to the Spa Director, every day is different, you will: + Promote Regent's service philosophy and style through our people attributes. + Embody Guerlain and third-party consultant's philosophy, while upholding all spa policies, procedures, and Forbes 5-Star service standards. + Act as the primary liaison for the Esthetics team, ensuring clear communication and consistent adherence to service and brand standards. + Uphold strict confidentiality at all times, protecting the privacy of both colleagues and guests. + Deliver expert skincare treatments with professionalism, attentiveness, and personalized care. + Provide in-depth consultations and recommend tailored products and enhancements to elevate the guest experience and drive retail performance. + Foster guest relationships to encourage loyalty and repeat visits. + Maintain pristine, well-stocked treatment areas; ensure compliance with sanitation and safety standards in accordance with third party consultant and state guidelines. + Support and mentor Estheticians through training, quality monitoring, and daily performance coaching. + Assist with vendor-led product and protocol training and help facilitate onboarding for new colleagues. + Oversee inventory, product distribution, and ensure equipment is in optimal condition. + Collaborate with Spa Leadership on scheduling, evaluations, and operational tasks, including guest feedback resolution, daily briefings, and departmental meetings. + Participate in all required trainings and support spa initiatives as needed. + Limited travel will be required. **What We need from you:** + Minimum 3-5 years of experience in an Esthetician position, preferably in a luxury hotel/resort. + Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities. + Must have a current CA Esthetician License. + Previous Supervisory experience, preferred. + Knowledge of Esthetics and Esthetic practices. + Some knowledge of Massage Theory, Anatomy and Physiology. + Must be polished, professional, and have a strong command of both written and verbal English. + Must be organized, proactive, and possess a strong attention to detail. + Basic computer software skills, including Microsoft Office. + Previous experience with Booker, Book4Time, Spa Soft preferred. + Ability to carry, lift, push, pull items weighing up to 50 pounds. + Ability to stand, stoop, and bend repetitively and for extended periods of time. + Flexible schedule, able to work evenings, weekends, and holidays. **What you can expect from us:** The hourly pay range for this role is **$42.67 to $77.10** with booked treatments. This range is only applicable for jobs to be performed at **Regent Santa Monica Beach** . This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. A colleague's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Join us and you'll become part of the global IHG family - and like all families, all our individual colleagues share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve. In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people and complimentary meals and parking. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled. Guests have made grand entrances through the doors of Regent Hotels & Resorts for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and sensational. The type of experiences that elevate above the noise and charm for even the most seasoned of travellers. An invitation to life's most scenic moments. We are the legendary innovative luxury brand, reimagining modern hospitality by sparking fresh perspectives across hand selected hotels and resorts. Regent colleagues are gracious hosts, with emboldened spirit and dynamic as they provide meaningful moments to deliver the greatest of the guest experiences. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.