IHG Owners Association jobs in Miami, FL - 66 jobs

**About us:** As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to: + Be charming by being approachable, having confidence and showing respect. + Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done. + Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. A Shining Star Among Downtown Miami Hotels, the InterContinental Miami features the city's premier accommodations, convention, and meeting facilities. Overlooking sparkling Biscayne Bay, we provide a secure, inviting environment in a well-established area of the city. Priding ourselves on being **ONE GREAT TEAM** and honored as one of the **TOP WORKPLACES** of South Florida by the Sun Sentinel for the ninth year. **Your day to day:** As a **Loss Prevention Officer,** you will perform hotel security duties and procedures to ensure the safety and security of guests, employees and the property as well as the property's assets. **_DUTIES AND RESPONSIBILITIES:_** + Perform daily inspection and ensure compliance of hotel security and safety requirements and procedures in order to protect hotel property, employees and guests against theft, crime, threats and safety hazards. This may include and is not limited to: + patrolling and inspecting with specified equipment the assigned areas to include all public areas of the property including meeting rooms, entrances and outside building and grounds; monitoring surveillance cameras and checking areas for unauthorized persons or vehicles and coordinating towing of vehicles, unlocked doors and fire and safety hazards and document all actions + maintaining the Security procedures and audit/department logs that may include lost and found, storing guests' valuables, key control, emergency procedures, health and safety hazard procedures for all employees and guests + ensuring all guest room doors are secured and assist guest with room access and moving/removing guest possessions or inventory if required + escorting staff and guest to car if requested + inspecting purses, packages or bags of employees if designated by management and employees work identification and accuracy of employee time cards as they arrive/leave the property + Investigate loss and safety incidents involving guests, employees and/or hotel loss and safety exposure and comply with state and government regulations and hotel procedures to prevent/minimize the loss from theft and other safety risk or litigation against the hotel. Such investigations may include theft or lost items, noise complaints, assault complaints, food poisoning complaints, intoxication incidents, other guest complaints and safety hazard accidents and incidents. May have to administer CPR on guest or staff member in accordance to guidelines and communicate specified information to EMS/medical personnel as required. Complete documented reports in accordance to Company and hotel polices and procedures. + Assist in training/educating employees on current safety and security issues to ensure compliance with all Company loss control policies and current security, and safety regulations. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets. Schedule preventative maintenance and repairs to security equipment or hotel property as needed and ensure that equipment is prepared and operational for the following day's work. + Record necessary and pertinent incident reports or information to police and fire agencies involving investigations and to Corporate Legal department, Corporate Claims Management department, insurance agencies and outside attorneys to assist in case evaluation, settlement or defense involving lawsuits against the Company. + Respond in a courteous and prompt manner to all guest related incidents, questions, complaints and/or requests to ensure strong guest satisfaction. + Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel staff, Corporate Hotel Management Group and Corporate Risk Management and Legal department. + Perform other duties as assigned; such as may handle deliveries received during non-business hours. **What we need from you:** **_Qualifications and Requirements:_** High school diploma or equivalent, plus one year of security and safety experience, or equivalent combination of education and experience. Must speak fluent English. Other languages preferred This job requires ability to perform the following: + Carrying, lifting, pushing and/or pulling items weighing up to 50-100 pounds + Frequently standing up and moving about the facility + Frequently handling objects and equipment to secure the facility + Frequently bending, stooping, and kneeling Other: + Communication skills are utilized a significant amount of time when interacting with the guests and employees. + Certification in safety and training and/or licensed as a Security Officer or Law Enforcement Officer may be required. Certified CPR, First Aid instructor and training in law enforcement techniques may be required or highly desired. + Working knowledge of local laws, investigation methods, OSHA requirements and fire codes and life safety codes. + Problem solving, reasoning, motivating, organizational and training abilities are used when an emergency situation occurs. + Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive their instructions for the day and/or to read safety and security procedures. + Mathematical skills, including basic math, are used occasionally. May be required to work nights, weekends, and/or holidays. **What we offer:** The hourly pay rate for this role is $18.00 - $18.50 We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and many other benefits to eligible employees. Additionally, hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities/ Females/ Veterans/ Disabled. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

About us: As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to: Be charming by being approachable, having confidence and showing respect. Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done. Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. A Shining Star Among Downtown Miami Hotels, the InterContinental Miami features the city's premier accommodations, convention, and meeting facilities. Overlooking sparkling Biscayne Bay, we provide a secure, inviting environment in a well-established area of the city. Priding ourselves on being ONE GREAT TEAM and honored as one of the TOP WORKPLACES of South Florida by the Sun Sentinel for the ninth year. Your day to day: The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. Offer an enhanced experience to every guest upon checking in. Be the warm welcome that kicks off a memorable guest experience Acknowledge IHG Rewards Club members and returning guests, in person or on the phone Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay Handle cash and credit transactions Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed Take pride in your appearance and place as a brand ambassador Always know what events and activities are on the day's schedule Jump into other ad-hoc duties when your colleagues need your help What we need from you: Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories Fluency in the local language - extra language skills would be great, but not essential Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers Flexibility - night, weekend and holiday shifts are all part of the job You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential Experience - ideally you'll have spent at least one year in a front desk or guest service position Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling What we offer: The hourly pay range for this role is $17.50 - $18.00. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and many other benefits to eligible employees. Additionally, hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities/ Females/ Veterans/ Disabled.

At Cooper's Hawk, our Service Assistants are the behind-the-scenes champions who keep the dining room running smoothly and help create memorable moments for every guest. From keeping the space ready for guests to supporting the team with seamless service, you will play a key role in bringing Uncompromising Hospitality to life. What You Will Get * 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events * Monthly Wine Tastings for Two * Medical Dental Vision and Telehealth * 401k with Company Match * Paid Time Off and Flexible Schedules * Early Pay Access * Wellness and Mental Health Support * Wine and Culinary Education * Career Growth Flight Plan * Team Member Rewards Milestone Recognition and Referral Bonuses How You Will Succeed Show Up Ready: Come Prepared, stay sharp, and start strong. * Start every shift with a positive attitude and prepare your station using company checklists * Stay stocked on tableware dishes and supplies to keep the service flowing * Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing. Own What You See: Take Responsibility, jump in, and do what needs to be done. * Keep the dining room and work areas clean organized and guest ready * Restock and reset tables quickly so guests are welcomed without delay Stay in Sync: Communicate often, move with your team, and keep service flowing. Communicate with servers food runners and managers to keep service running seamlessly * Help with food running and carryout orders to support the team whenever needed Make It Personal: Be genuine, listen well, and tailor each experience. * Greet guests with warmth and a friendly attitude * Be helpful in answering questions about food wine and our facilities Add a Touch: Go beyond the expected to create memorable moments. * Go the extra step to keep the dining experience comfortable welcoming and polished * Jump in to help wherever needed so every shift feels like a team win What You Will Bring * At least 18 years of age * Energy and positivity with a love for hospitality * Ability to multitask in a fast paced environment * Comfortable lifting up to 40 pounds and standing for extended periods * Open availability including weekends and holidays * A team mindset and willingness to communicate clearly * Ability to read, write and understand English Cooper's Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper's Hawk. Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper's Hawk, we're bringing the vibrant flavors of Rome to them as well. Together, we're creating a lifestyle brand like no other.

About us: As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to: Be charming by being approachable, having confidence and showing respect. Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done. Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. A Shining Star Among Downtown Miami Hotels, the InterContinental Miami features the city's premier accommodations, convention, and meeting facilities. Overlooking sparkling Biscayne Bay, we provide a secure, inviting environment in a well-established area of the city. Priding ourselves on being ONE GREAT TEAM, eight year in a row honored one of the TOP WORKPLACES of South Florida by the Sun Sentinel. Your day to day: As a Steward, you will be responsible to clean and sanitize plate ware, silverware, glassware, pots & pans, utensils and equipment, and work area in a timely manner. DUTIES AND RESPONSIBILITIES: Set up work station as required to include filling dish machine, checking chemical levels, presoaking, and gathering required set-up equipment for appropriate work stations. Replenish as needed for all shifts. Rinse/scrape all dishes. Operate dishwashing machine to manufacturer specifications and instructions. Place clean dishes in assigned storage location. Clean designated equipment, such as hoods, filters, steam tables, bus tables, carts, ovens and grills, sinks, refrigerator/freezers, service areas, walls, floors, kitchen cafeteria dump site/compactor area as assigned. Use and dispose of kitchen substances (such as grease) and kitchen chemicals properly. Check the working condition of equipment and machinery in accordance with specifications. Inform supervisor of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets. Empty and clean trash cans when they become full; transport garbage containers from kitchen and work areas to dump sites; adhere to recycling regulations. Set up and monitor the pot sink according to procedures. Sweep and mop kitchen floor at the end of each meal period and after each spill. Monitor chemicals and water temperature during shift. Clean and organize associated work area and kitchen equipment according to procedures to maximize efficiency. Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Catering, Banquets, Outlets, and Maintenance. May assist with other duties as assigned. What we need from you: Basic reading, writing and math skills. This job requires ability to perform the following: Carrying or lifting items weighing up to 75 pounds Standing up and moving about the kitchen or other designated areas Handling, objects, products, chemicals, cleaning supplies and utensils Bending, stooping, kneeling Other: Communicating with other people, following instructions. Reading abilities are utilized often when reading chemical or machine labels or operating instructions. Basic mathematical skills are used to mix chemical solutions. May be required to work nights, weekends, and/or holidays. What we offer: The hourly pay rate for this role is $15.00. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and many other benefits to eligible employees. Additionally, hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities/ Females/ Veterans/ Disabled.

Role Purpose Keeping our hotel running smoothly is vital to our guest's experience - as Maintenance Representative you'll keep everything looking sharp and running like clockwork. From simple repairs to forward-thinking for the next day. With naturally high standards to support our own, you'll approach every task with devotion and pride. Key Accountabilities Repair or replace items around the hotel and refurbish items in guest rooms. By keeping on top of these tasks, you'll keep our hotels looking great and working well. Organise supplies and make sure equipment is ready for the next day Live up to high safety standards - follow guidelines and tell your supervisor about any incidents, dangerous conditions or unsafe equipment Take responsibility for the safety and cleanliness of areas inside and outside the hotel, like the car park and pool Always keep an eye out for improvements - follow the preventative maintenance calendar and keep everything working and efficient at all times Be a friendly face and helping hand to our guests Keep your supervisor or duty manager in the loop and tell them about any low running supplies Look smart and approachable in your uniform Be ready to take on extra duties as and when the team needs you Key Skills & Experiences Experience - you'll have at least one year of maintenance or repair work under your belt. A high school diploma or related vocational training. You'll be familiar with Microsoft Office, a building management programme and/or any other reporting tools like HotSos, Opera, Lutron, Bartech, or Inncom. On top of building equipment and hand tools, you'll have a working knowledge of basic plumbing, electrics and preventative maintenance procedures. CPO certification - if the hotel has a pool, a Certified Pool Operator license would be ideal. Fitness - you'll be on your feet most of the day, and will need to bend and kneel a lot. Compliance - as well as meeting local laws on food handling and serving alcohol, you'll be above the minimum age required and fluent in the local language. Great communication skills, you'll be warm, welcoming and easy to talk to. What we offer: The hourly pay range for this role is $17.50 - $18.00. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and many other benefits to eligible employees. Additionally, hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities/ Females/ Veterans/ Disabled.

As an Assistant Executive Kitchen Manager at Cooper's Hawk, you'll help lead a high-volume, scratch kitchen where culinary creativity meets operational excellence. You'll partner closely with the Executive Kitchen Manager to ensure exceptional food quality, consistency, and safety while coaching and inspiring your team. With a focus on leadership, training, and execution, you'll help deliver an outstanding guest experience and support the growth of our culinary team. What You Will Get * 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events * Monthly Complimentary Wine Tasting for Two * Medical, Prescription, Dental, Vision and Telehealth plus Wellness Discount * 401(k) with Company Match * Health & Flexible Savings Accounts- Health and Dependent Care * Long-Term Disability; Voluntary Short-Term Disability * Basic Life and AD&D Insurance (with option to purchase additional coverage) * Paid Parental Leave * Paid Time Off * Access to Team Member Relief Program * Wellness and Mental Health Support * "Everyday Benefits" Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services * Team Member Rewards, Milestone Recognition and Referral Bonuses * Career Development Opportunities How You Will Succeed Show Up Ready: Come prepared, stay sharp, and start strong. * Direct kitchen operations, including Kitchen Managers and Team Members across dish, prep, and line stations * Review schedules and manage assigned operating systems * Use tools like POS systems, scheduling software, ordering/inventory systems, and Microsoft Office to stay organized * Conduct line checks, create prep lists, and oversee supply ordering and inventory * Maintain a safe and healthy work environment and uphold food safety standards * Lead kitchen training, food execution, new menu roll-outs and system initiatives Own What You See: Take responsibility, jump in, and do what needs to be done. * Participate in hourly kitchen Team Member hiring * Conduct side-by-sides with Team Members to support development and performance * Be accountable for food preparation knowledge and quality standards * Assist with weekly inventory procedures and maximize financial results Stay in Sync: Communicate often, move with your team, and keep service flowing. * Ensure strong communication and collaboration between kitchen and front-of-house operations to ensure smooth operations * Lead Community meetings and coach Managers to align on goals and execution * Partner with the Executive Kitchen Manager and General Manager to drive results * Execute private events, including monthly themed Wine Club dinner Make It Personal: Be genuine, listen well, and tailor the experience. * Represent Cooper's Hawk values and create a respectful, positive, and professional kitchen culture * Develop and retain Kitchen Managers and Team Members through coaching and mentorship * Add a Touch: Go beyond the expected to create memorable moments. * Lead by example and inspire pride in culinary standards, excellence and execution * Celebrate team wins and milestones What You Will Bring * 2-3 years of management experience in a full-service restaurant environment. Scratch kitchen experience preferred * Excellent verbal and written communication skills * Ability to read, understand and communicate in English * Demonstrates financial acumen * Proficient in Microsoft Office Suite * Preferred certifications include ServSafe and state/local licensing requirements * Must be able to lift and carry up to 50 lbs. * Must be able to stand for at least 10 hours per shift * Must have the ability to work 50-60 hours per week * Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays Cooper's Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper's Hawk. Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper's Hawk, we're bringing the vibrant flavors of Rome to them as well. Together, we're creating a lifestyle brand like no other.

**About us:** As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to: + Be charming by being approachable, having confidence and showing respect. + Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done. + Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. A Shining Star Among Downtown Miami Hotels, the InterContinental Miami features the city's premier accommodations, convention, and meeting facilities. Overlooking sparkling Biscayne Bay, we provide a secure, inviting environment in a well-established area of the city. Priding ourselves on being **ONE GREAT TEAM** and honored as one of the **TOP WORKPLACES** of South Florida by the Sun Sentinel for the nineth year. **Your day to day:** The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. As the **Director of Front Office** , you will manage all aspects of the front office areas which may include, but is not limited to guest registration, bell services, business center, telephone services, concierge services, club lounge, and guest reservations to ensure guest satisfaction and maximize hotel profitability. Adhere to all brand standards and desk merchandising. **_DUTIES AND RESPONSIBILITIES:_** + Manage day-to-day operations and assignments of the front office staff; schedule, plan, and assign work. Develop and communicate departmental strategies and goals. Communicate and enforce policies and procedures. + Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with Company rules and policies. Alert management of potentially serious issues. + Ensure all staff is properly trained on systems, security and cash handling procedures, and service standards and have the tools and equipment needed to effectively carry out their job functions. + Monitor front office staff to ensure guests receive prompt, professional attention and personal recognition. Ensure guests are greeted upon arrival. Respond appropriately to guest complaints. Implement appropriate service recovery guidelines in order to ensure total guest satisfaction. + Schedule and regularly conduct routine inspections of the front office and public areas to ensure the appearance of such areas reflects highly on the hotel, brand, and Company. Develop actions plans to correct any deficiencies. + Analyze guest satisfaction data and develop and implement plans to achieve established goals related to guest satisfaction scores, front desk activities, IHG One Rewards enrollments, etc. + Achieve budgeted revenues, control labor costs & expenses, and maximize profitability within all areas of the front office. Participate in the preparation of the annual departmental operating budget and financial plans which support the overall objectives of the hotel. + Maintain procedures for security of monies, credit and financial transactions, and guest security. Check billing instructions and guest credit for compliance with hotel credit policy + Establish, implement, and maintain training and procedures for ISC to serve as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel. + Assist in managing hotel revenue generation and maximization through full utilization of company systems, business processes and specifications. + Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Accounting, Revenue Management, Sales and Marketing, Catering, Food and Beverage, Housekeeping, and Maintenance. + Interact with outside contacts: + Guests - to ensure their total satisfaction + Regulatory agencies - regarding safety and emergency matters + Other contacts as needed (professional organizations, community groups) + Perform other duties as assigned. + May serve "manager on duty" as required. **_ACCOUNTABILITY:_** This job is the top Front Office job at a full-service hotel or at a regional extended-stay hotel, or reporting to a Director of Rooms Division at a large luxury or resort hotel. Typically supervises front desk agents, and bell/van services, reservations, ISC, etc. May oversee subordinate supervisors. **_Qualifications and Requirements:_** Bachelor's degree in Hotel Management/Business Administration, plus 3 years Front Office/Guest Service experience including management experience, or an equivalent combination of education and experience. Must speak fluent English. Other languages preferred. This job requires ability to perform the following: + Frequently standing up behind the desk and front office areas + Carrying or lifting items weighing up to 50 pounds + Handling various objects + Use a keyboard to operate various property management and reservations systems, etc. Other: + Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company. + Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training. + Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently. + Problem solving, reasoning, motivating, organizational and training abilities are used often. + Ability to travel to attend workshops, specialized training and/or certifications, etc. + May be required to work nights, weekends, and/or holidays. **What we offer:** The salary range for this role is $95,000 - $100,000 annually. This job is eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and many other benefits to eligible employees. Additionally, hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities/ Females/ Veterans/ Disabled. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

At Cooper's Hawk, our Servers are more than just order takers. They are curators of unforgettable experiences. Grounded in high standards and brought to life through Uncompromising Hospitality, they create moments that connect, delight, and inspire. Through warm, team-based service and thoughtful conversation, they guide guests through our food, wine, and Wine Club with confidence and care. Every visit becomes more than a meal; it becomes a memory. What You Will Get * 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events * Monthly Wine Tastings for Two * Medical, Dental, Vision, and Telehealth * 401k with Company Match * Paid Time Off and Flexible Schedules * Early Pay Access * Wellness and Mental Health Support * Wine and Culinary Education * Career Growth Flight Plan * Team Member Rewards, Milestone Recognition, and Referral Bonuses How You Will Succeed Show Up Ready: Come prepared, stay sharp, and start strong. * Arrive on time, and in proper uniform standards * Know the menu, wine list, and steps of service * Use the POS system and handle payments with accuracy * Understand the benefits of Cooper's Hawk Wine Club and its offerings * Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing. Own What You See: Take responsibility, jump in, and do what needs to be done. * Jump in where needed to help the team * Serve food and drinks with speed and care * Follow legal guidelines for alcohol service * Take initiative to solve problems and support the guest experience Stay in Sync: Communicate often, move with your team, and keep service flowing. * Anticipate the needs of guests and fellow team members * Communicate clearly with the Kitchen, Hosts, Runners, Bartenders, and Managers * Help the team stay coordinated and focused Make It Personal: Be genuine, listen well, and tailor the experience. * Welcome every guest with warmth, use guests names, celebrate milestones. * Answer questions and make recommendations that feel genuine * Use your Wine Club knowledge to educate the guest on its perks, and invite them to join our community of members. * See the person, not just the task Add a Touch: Go beyond the expected to create memorable moments. * Find small ways to delight the guests * Share the story of our Wine Club and invite guests to join * Introduce wine tastings and help guests enhance their experience * Let your personality shine & leave your signature on every interaction What You Will Bring * At least 21 years of age and six months of server experience * Experience in full service or upscale casual dining preferred * Comfort speaking about food, wine, and our Wine Club program * A passion for hospitality and working as part of a team * Ability to multitask and stay calm in a fast-paced setting * Ability to lift 40 pounds and work on your feet up to 10 hours * Must be able to read, write, and understand English * Flexible availability, including weekends and some holidays Cooper's Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper's Hawk. Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper's Hawk, we're bringing the vibrant flavors of Rome to them as well. Together, we're creating a lifestyle brand like no other.

**About us:** As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to: + Be charming by being approachable, having confidence and showing respect. + Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done. + Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. A Shining Star Among Downtown Miami Hotels, the InterContinental Miami features the city's premier accommodations, convention, and meeting facilities. Overlooking sparkling Biscayne Bay, we provide a secure, inviting environment in a well-established area of the city. Priding ourselves on being **ONE GREAT TEAM** and honored as one of the **TOP WORKPLACES** of South Florida by the Sun Sentinel for the nineth year. **Your day to day:** As **Sr. Sales Manager** , you will oversee and implement all sales activities for a specific area of responsibility or market segments, including developing new accounts, maintaining existing accounts and implementation of sales strategies. **_DUTIES AND RESPONSIBILITIES:_** + Sell hotel room nights through direct client contact; maintain a high level of visibility for the hotel in major market areas through direct sales solicitation; telephone contacts and written communication. + Achieve personal and team sales goals as assigned. + Implement hotel-level tactical sales plans as assigned to achieve greater profitability through increasing average rates, increasing overall occupancy, increasing business volume during off-peak periods, and enhancing the image of the hotel in the local community. + Develop and maintain good relationships with officials and representatives of local community groups and companies, and attend out-of-town conventions and trade shows, to promote new business and increase sales for the hotel. + Produce monthly reports and sales forecasts for assigned area of responsibility. + Actively participate in forecasting and goal setting. Participate in the annual budget process, and development of sales and marketing plans. + Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments. Review the daily business levels, anticipate critical situations, and plan effective solutions in conjunction with department heads to best expedite these situations. + Interact with outside contacts: + Guests - to ensure their total satisfaction. + Airlines, wholesalers, corporate accounts, travel agencies, ad agencies within local, domestic, and international markets - to ensure repeat business, follow up on events, and generate new business. + Other contacts as needed (Professional organizations, community groups, local media) + May coordinate business group activities at the hotel and work closely with other departments to facilitate services agreed upon by the sales office and prospective clients. + Perform other duties as assigned. + May serve as "manager on duty" as required. **_ACCOUNTABILITY:_** This job is an experienced sales professional typically in a large full-service, luxury, resort, or major flagship hotel with competition from major hotel chains and/or with extensive competitive pressure and focuses on key market sectors and top accounts. **What we need from you:** **_Qualifications and Requirements:_** Bachelor's degree in marketing or related field, and 4 years total experience working with a large or a variety of market segments, or an equivalent combination of education and experience in a hospitality or hotel sales and marketing setting. Must speak fluent English. Other languages preferred. This job requires ability to perform the following: + Frequently standing up or moving within and outside of the facility + Carrying or lifting items weighing up to 25 pounds + Handling objects Other: + Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company. + Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training + Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently. + Problem solving, reasoning, motivating, organizational and training abilities are used often. + Ability to travel to attend workshops, tradeshows, conventions, etc. + May require a valid Driver's License. + May be required to work nights, weekends, and/or holidays. **What we offer:** The salary range for this role is $85,000 to $90,000 annually. This job is also eligible for bonus pay. In return we will give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities/ Females/ Veterans/ Disabled Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

At Cooper's Hawk, our Prep Cooks bring heart to every recipe and precision to every task. By preparing fresh, high-quality ingredients, they set the tone for a great dining experience. Every slice, portion, and plate supports Uncompromising Hospitality, helping the kitchen run smoothly and ensuring every guest enjoys consistent and memorable food. What You Will Get * 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events * Monthly Wine Tastings for Two * Medical, Dental, Vision, and Telehealth * 401k with Company Match * Paid Time Off and Flexible Schedules * Early Pay Access * Wellness and Mental Health Support * Wine and Culinary Education * Career Growth Flight Plan * Team Member Rewards, Milestone Recognition, and Referral Bonuses How You Will Succeed Show Up Ready: Come Prepared, stay sharp, and start strong. * Prepare fresh ingredients and follow recipes with accuracy * Set up and organize your station to stay efficient through every shift Own What You See: Take Responsibility, jump in, and do what needs to be done. * Maintain high quality standards in prep and execution * Keep your work area clean, stocked, and safe while handling ingredients with care Stay in Sync: Communicate often, move with your team, and keep service flowing. * Communicate with teammates and managers to ensure a smooth kitchen flow * Perform these kitchen functions: * Wash, peel, slice, and mix vegetables, fruits, and other ingredients for salads, cold plates, and garnishes. * Prepare hot and cold sauces * Carve and slice meats and cheeses * Portion food for service * Follow daily systems and procedures to stay organized and on track Make It Personal: Be genuine, listen well, and tailor each experience. * Take pride in your prep work because every detail matters * Support the kitchen team by creating the foundation for every great dish Add a Touch: Go beyond the expected to create memorable moments. * Go beyond the basics by keeping kitchen equipment in excellent condition * Keep an eye out for ways to make the kitchen cleaner, faster, and better What You Will Bring * At least 18 years of age * Previous prep or line cook experience preferred * Basic knife skills and knowledge of kitchen safety and sanitation * Comfort following recipes and portioning food * A team focused attitude and ability to stay organized in a fast paced environment * Ability to stand for long periods and lift up to 50 pounds * Availability to work flexible schedules including weekends and holidays * Ability to read, understand, and communicate in English Cooper's Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper's Hawk. Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper's Hawk, we're bringing the vibrant flavors of Rome to them as well. Together, we're creating a lifestyle brand like no other.

At Cooper's Hawk, our Tasting Room Attendants do more than pour wine. They turn each tasting into a meaningful moment through friendly conversation, product knowledge, and genuine hospitality. With a passion for food, wine, and people, they guide guests through our wines and retail offerings while inviting them to become part of our Wine Club community. Every interaction is a chance to deliver an experience guests will remember and want to return to. What You Will Get * 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events * Monthly Wine Tastings for Two * Medical, Dental, Vision, and Telehealth * 401k with Company Match * Paid Time Off and Flexible Schedules * Early Pay Access * Wellness and Mental Health Support * Wine and Culinary Education * Career Growth Flight Plan * Team Member Rewards, Milestone Recognition, and Referral Bonuses How You Will Succeed Show Up Ready: Come Prepared, stay sharp, and start strong. * Learn our food, wine, and retail offerings so you can confidently guide each guest * Prepare your station for service and keep it clean and stocked * Study Cooper's Hawk menu, retail items, and wines that are offered to our guests. Own What You See: Take Responsibility, jump in, and do what needs to be done. * Restock and maintain product displays * Support the team with tasks like carryout orders and guest service in other areas when needed Stay in Sync: Communicate often, move with your team, and keep service flowing. * Communicate with team members to deliver smooth and memorable service * Follow steps of service and assist in daily operations Make It Personal: Be genuine, listen well, and tailor each experience. * Welcome every guest warmly and answer questions about wine, food, and our Wine Club * Proactively build relationships with guests and create memorable moments. * Use your knowledge of the Wine Club to invite and inform guests of the perks and benefits of joining our community of members. Add a Touch: Go beyond the expected to create memorable moments. * Share the story of Cooper's Hawk and invite guests to join our Wine Club * Introduce tastings and special retail items to enrich the guest experience What You Will Bring * At least 21 years of age * Experience in restaurants, retail, or wine environments preferred * Comfort speaking to guests about wine and the Wine Club * A passion for hospitality and creating memorable guest experiences * Ability to multitask in a fast paced environment * Ability to stand for long periods and lift up to 40 pounds * Flexible availability including weekends and some holidays Cooper's Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper's Hawk. Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper's Hawk, we're bringing the vibrant flavors of Rome to them as well. Together, we're creating a lifestyle brand like no other.

NULL Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**About us:** As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to: + Be charming by being approachable, having confidence and showing respect. + Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done. + Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. A Shining Star Among Downtown Miami Hotels, the InterContinental Miami features the city's premier accommodations, convention, and meeting facilities. Overlooking sparkling Biscayne Bay, we provide a secure, inviting environment in a well-established area of the city. Priding ourselves on being **ONE GREAT TEAM** and honored as one of the **TOP WORKPLACES** of South Florida by the Sun Sentinel for the nineth year. **Your day to day:** As the **Executive Sous Chef** , you supervise day-to-day activities of the Sous Chefs and other culinary personnel to achieve compliance in food preparations, presentation, and quality. Assist with employee training and scheduling. Adhere to federal, state and local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Serve as Executive Chef in his/her absence. **_DUTIES AND RESPONSIBILITIES:_** + Supervise of day-to-day operations and assignments of the culinary staff, communicate goals, and assign/schedule work. Assist with the communication and enforcement of formal policies and procedures. + Recommend and initiate salary, disciplinary, or other staffing/human resources - related actions in accordance with company rules and policies. Alert management of potentially serious issues. + Oversee methods of preparation, portion sizes, and timeliness of food preparation; control food usage to minimize waste. + Review the following day's menus and complete requisitions for food and supplies needed from various storerooms; maintain inventory control procedures. Assist with the regular inventory of food and kitchen supplies; order items as necessary to maintain adequate inventory levels. + Assist the Executive Chef in determining the minimum and maximum stocks of all food, material and equipment. + Assist the Executive Chef in creating and testing new recipes and maintaining updated and accurate documentation and costing of all dishes prepared and sold in the food and beverage facilities. + Assist in developing new menus and concepts to keep up with business and industry trends. + Maintain procedures to (1) ensure the security and proper storage of food and beverage products, kitchen inventory and equipment, (2) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (3) to minimize waste and control costs. + Ensure that all kitchen equipment, including but not limited to sinks, stoves, grills, hoods, coolers, freezers, etc., are in proper operational condition and are cleaned on a regular basis. Ensure that all kitchen areas and related storerooms are cleaned, mopped, and properly stocked according to anticipated business volume and in accordance with sanitation and health department requirements. Notify Engineering immediately of any maintenance and repair needs. + Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales and Marketing, Catering, Banquets, Maintenance, and Guest Services. Assist sales, catering, and banquet staffs with banquets, parties and other special events. + Interact with outside contacts: + Guests - to ensure their total satisfaction + Vendors - to order supplies and equipment and ensure best prices and quality + Health Department and other regulatory agencies - regarding safety matters and kitchen inspections + May serve as Manager on Duty or perform other duties as assigned. **_ACCOUNTABILITY:_** + Supervises culinary employees in a large full-service, luxury, or resort hotel with multiple major food and beverage outlets, and banquet facilities catering to more than 500 people. **_Qualifications and Requirements:_** Completion of a high school diploma or equivalent, and three years of experience as a chef, or equivalent combination of education and culinary/kitchen operations experience. Degree or certificate in culinary arts preferred. This job requires ability to perform the following: + Carrying or lifting items weighing up to 50 pounds + Moving about the kitchen + Handling food, objects, products and utensils + Bending, stooping, kneeling Other: + Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.. + Reading and writing abilities are utilized often when completing paperwork and management reports, ordering and receiving inventory, and giving and receiving instructions. + Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently. + Problem solving, reasoning, motivating, organizational and training abilities are used often. + Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. + May be required to work nights, weekends, and/or holidays. **What we offer:** The salary range for this role is $90,000 - $100,000 annually. This job is eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and many other benefits to eligible employees. Additionally, hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities/ Females/ Veterans/ Disabled. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

As a member of the Cooper's Hawk team, the Service Assistant plays an integral role in executing a positive experience for each Guest. They are the point person for all the work involved in staging the dining area, while also ensuring our Guests have what they need for a memorable dining experience. What You'll Get * Incredible Discounts: * 50% Dining and Carryout * 40% Retail Wine * 20% Retail and Private Events * Monthly Complimentary Wine Tasting for Two * Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program * Company Matching 401(k) Retirement Savings Plan * Flexible Savings Accounts- Health and Dependent Care * Highly Competitive Pay plus Team Member Incentives & Rewards * Pay Access before Pay Day * Flexible Schedules * Paid Time Off * Access to Team Member Relief Program * Employee Assistance Program, providing mental health, legal and financial counseling. * "Everyday Benefits" Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services * Employee Referral Bonus Program * Wine and Culinary Education * Career Growth Flight Plan * Milestones Recognition Program What You'll Do * Greet all Guests with hospitality and friendliness * Actively communicate with all departments within the restaurant to ensure a memorable guest experience * Adhere to all Cooper's Hawk service standards and food handling procedures * Pick up and deliver food orders to the table as assigned, as well for carry-out orders * Engage with Guests, fulfilling requests and answering questions about food, wine, and facilities in a friendly, helpful manner * Maintain knowledge of Cooper's Hawk menu * Ensure dishes are stocked and available for table service and table silverware is ready for service * Maintain a safe, clean, organized, and stocked work area * Maintain professional relationships and communicate clearly with all Guests, Managers and Team Members * Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift or closing in accordance with company guidelines * Perform other duties as assigned What You'll Need * Must represent Cooper's Hawk Values * Must be at least 18 years of age * An individual who thrives in a team-based environment * Has a passion for guest service and hospitality-focused * Must be able to read, write and understand English * Ability to work flexible shifts and schedules, inclusive of weekends and some holidays * Ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment * Ability to lift and carry up to 40 lbs. * Ability to stand and walk up to 10 hours per shift * Ability to perform essential functions to Cooper's Hawk standards with reasonable accommodation Cooper's Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper's Hawk. Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper's Hawk, we're bringing the vibrant flavors of Rome to them as well. Together, we're creating a lifestyle brand like no other.

**About us:** As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to: + Be charming by being approachable, having confidence and showing respect. + Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done. + Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. A Shining Star Among Downtown Miami Hotels, the InterContinental Miami features the city's premier accommodations, convention, and meeting facilities. Overlooking sparkling Biscayne Bay, we provide a secure, inviting environment in a well-established area of the city. Priding ourselves on being **ONE GREAT TEAM** and honored as one of the **TOP WORKPLACES** of South Florida by the Sun Sentinel for the eight year. **Your day to day:** As a **Loss Prevention Officer,** you will perform hotel security duties and procedures to ensure the safety and security of guests, employees and the property as well as the property's assets. **_DUTIES AND RESPONSIBILITIES:_** + Perform daily inspection and ensure compliance of hotel security and safety requirements and procedures in order to protect hotel property, employees and guests against theft, crime, threats and safety hazards. This may include and is not limited to: + Investigate loss and safety incidents involving guests, employees and/or hotel loss and safety exposure and comply with state and government regulations and hotel procedures to prevent/minimize the loss from theft and other safety risk or litigation against the hotel. Such investigations may include theft or lost items, noise complaints, assault complaints, food poisoning complaints, intoxication incidents, other guest complaints and safety hazard accidents and incidents. May have to administer CPR on guest or staff member in accordance to guidelines and communicate specified information to EMS/medical personnel as required. Complete documented reports in accordance to Company and hotel polices and procedures. + Assist in training/educating employees on current safety and security issues to ensure compliance with all Company loss control policies and current security, and safety regulations. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets. Schedule preventative maintenance and repairs to security equipment or hotel property as needed and ensure that equipment is prepared and operational for the following day's work. + Record necessary and pertinent incident reports or information to police and fire agencies involving investigations and to Corporate Legal department, Corporate Claims Management department, insurance agencies and outside attorneys to assist in case evaluation, settlement or defense involving lawsuits against the Company. + Respond in a courteous and prompt manner to all guest related incidents, questions, complaints and/or requests to ensure strong guest satisfaction. + Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel staff, Corporate Hotel Management Group and Corporate Risk Management and Legal department. + Perform other duties as assigned; such as may handle deliveries received during non-business hours. + patrolling and inspecting with specified equipment the assigned areas to include all public areas of the property including meeting rooms, entrances and outside building and grounds; monitoring surveillance cameras and checking areas for unauthorized persons or vehicles and coordinating towing of vehicles, unlocked doors and fire and safety hazards and document all actions + maintaining the Security procedures and audit/department logs that may include lost and found, storing guests' valuables, key control, emergency procedures, health and safety hazard procedures for all employees and guests + ensuring all guest room doors are secured and assist guest with room access and moving/removing guest possessions or inventory if required + escorting staff and guest to car if requested + inspecting purses, packages or bags of employees if designated by management and employees work identification and accuracy of employee time cards as they arrive/leave the property **What we need from you:** **_Qualifications and Requirements:_** High school diploma or equivalent, plus one year of security and safety experience, or equivalent combination of education and experience. Must speak fluent English. Other languages preferred This job requires ability to perform the following: + Carrying, lifting, pushing and/or pulling items weighing up to 50-100 pounds + Frequently standing up and moving about the facility + Frequently handling objects and equipment to secure the facility + Frequently bending, stooping, and kneeling Other: + Communication skills are utilized a significant amount of time when interacting with the guests and employees. + Certification in safety and training and/or licensed as a Security Officer or Law Enforcement Officer may be required. Certified CPR, First Aid instructor and training in law enforcement techniques may be required or highly desired. + Working knowledge of local laws, investigation methods, OSHA requirements and fire codes and life safety codes. + Problem solving, reasoning, motivating, organizational and training abilities are used when an emergency situation occurs. + Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive their instructions for the day and/or to read safety and security procedures. + Mathematical skills, including basic math, are used occasionally. May be required to work nights, weekends, and/or holidays. **What we offer:** The hourly pay rate for this role is $18.00 - $18.50 We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and many other benefits to eligible employees. Additionally, hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities/ Females/ Veterans/ Disabled. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**About us:** As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to: + Be charming by being approachable, having confidence and showing respect. + Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done. + Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. A Shining Star Among Downtown Miami Hotels, the InterContinental Miami features the city's premier accommodations, convention, and meeting facilities. Overlooking sparkling Biscayne Bay, we provide a secure, inviting environment in a well-established area of the city. Priding ourselves on being **ONE GREAT TEAM** and honored as one of the **TOP WORKPLACES** of South Florida by the Sun Sentinel for the ninth year. **Your day to day:** The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a **Front Desk Agent** , you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. + Offer an enhanced experience to every guest upon checking in. + Be the warm welcome that kicks off a memorable guest experience + Acknowledge IHG Rewards Club members and returning guests, in person or on the phone + Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay + Handle cash and credit transactions + Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes + Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns + Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary + Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed + Take pride in your appearance and place as a brand ambassador + Always know what events and activities are on the day's schedule + Jump into other ad-hoc duties when your colleagues need your help **What we need from you:** + Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to + Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories + Fluency in the local language - extra language skills would be great, but not essential + Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers + Flexibility - night, weekend and holiday shifts are all part of the job + You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential + Experience - ideally you'll have spent at least one year in a front desk or guest service position + Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling **What we offer:** The hourly pay range for this role is $17.50 - $18.00. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and many other benefits to eligible employees. Additionally, hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities/ Females/ Veterans/ Disabled. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**About us:** As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to: + Be charming by being approachable, having confidence and showing respect. + Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done. + Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. A Shining Star Among Downtown Miami Hotels, the InterContinental Miami features the city's premier accommodations, convention, and meeting facilities. Overlooking sparkling Biscayne Bay, we provide a secure, inviting environment in a well-established area of the city. Priding ourselves on being **ONE GREAT TEAM,** eight year in a row honored one of the **TOP WORKPLACES** of South Florida by the Sun Sentinel. **Your day to day:** As a **Steward** , you will be responsible to clean and sanitize plate ware, silverware, glassware, pots & pans, utensils and equipment, and work area in a timely manner. **_DUTIES AND RESPONSIBILITIES:_** + Set up work station as required to include filling dish machine, checking chemical levels, presoaking, and gathering required set-up equipment for appropriate work stations. Replenish as needed for all shifts. Rinse/scrape all dishes. Operate dishwashing machine to manufacturer specifications and instructions. Place clean dishes in assigned storage location. + Clean designated equipment, such as hoods, filters, steam tables, bus tables, carts, ovens and grills, sinks, refrigerator/freezers, service areas, walls, floors, kitchen cafeteria dump site/compactor area as assigned. Use and dispose of kitchen substances (such as grease) and kitchen chemicals properly. + Check the working condition of equipment and machinery in accordance with specifications. Inform supervisor of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets. + Empty and clean trash cans when they become full; transport garbage containers from kitchen and work areas to dump sites; adhere to recycling regulations. + Set up and monitor the pot sink according to procedures. + Sweep and mop kitchen floor at the end of each meal period and after each spill. + Monitor chemicals and water temperature during shift. Clean and organize associated work area and kitchen equipment according to procedures to maximize efficiency. + Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Catering, Banquets, Outlets, and Maintenance. + May assist with other duties as assigned. **What we need from you:** Basic reading, writing and math skills. This job requires ability to perform the following: + Carrying or lifting items weighing up to 75 pounds + Standing up and moving about the kitchen or other designated areas + Handling, objects, products, chemicals, cleaning supplies and utensils + Bending, stooping, kneeling Other: + Communicating with other people, following instructions. + Reading abilities are utilized often when reading chemical or machine labels or operating instructions. + Basic mathematical skills are used to mix chemical solutions. + May be required to work nights, weekends, and/or holidays. **What we offer:** The hourly pay rate for this role is $15.00. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and many other benefits to eligible employees. Additionally, hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities/ Females/ Veterans/ Disabled. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

At Cooper's Hawk, our Bussers and Food Runners help create memorable guest moments by keeping our restaurant clean, organized, and full of energy. From running food to resetting tables, you will be part of the team that keeps the experience moving smoothly. Every shift is an opportunity to deliver uncompromising hospitality through attention to detail, teamwork, and care for every guest and every dish. What You Will Get * 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events * Monthly Wine Tastings for Two * Medical, Dental, Vision, and Telehealth * 401k with Company Match * Paid Time Off and Flexible Schedules * Early Pay Access * Wellness and Mental Health Support * Wine and Culinary Education * Career Growth Flight Plan * Team Member Rewards, Milestone Recognition, and Referral Bonuses How You Will Succeed Show Up Ready: Come Prepared, stay sharp, and start strong. * Arrive ready to create a clean and welcoming restaurant space * Follow daily checklists and prep your area for a smooth shift Own What You See: Take Responsibility, jump in, and do what needs to be done. * Reset tables and bar tops quickly so every guest starts fresh * Assist with running food, clearing dishes, and supporting the flow of service * Pre-bus tables as necessary * Stock and maintain clean glassware, silverware, and dishware. Stay in Sync: Communicate often, move with your team, and keep service flowing. * Communicate with Hosts, Servers, and Bartenders to keep the dining room moving * Help the team stay stocked and ready through each shift Make It Personal: Be genuine, listen well, and tailor each experience. * Greet guests with energy and keep a sharp eye on what they need * Assist with carryout orders and help create a positive first and last impression Add a Touch: Go beyond the expected to create memorable moments. * Help with restocking, light cleaning, and little details that make a big difference * Support the overall guest experience in every area of the restaurant What You Will Bring * At least 18 years of age * Experience in restaurants or hospitality preferred * A positive attitude and a passion for people, food, and service * Ability to stay active and engaged in a fast paced environment * Strong teamwork and communication skills * Ability to stand for long periods and lift up to 40 pounds * Availability to work weekends and holidays * Ability to read, write, and understand English Cooper's Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper's Hawk. Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper's Hawk, we're bringing the vibrant flavors of Rome to them as well. Together, we're creating a lifestyle brand like no other.

**Role Purpose** Keeping our hotel running smoothly is vital to our guest's experience - as Maintenance Representative you'll keep everything looking sharp and running like clockwork. From simple repairs to forward-thinking for the next day. With naturally high standards to support our own, you'll approach every task with devotion and pride. **Key Accountabilities** + Repair or replace items around the hotel and refurbish items in guest rooms. By keeping on top of these tasks, you'll keep our hotels looking great and working well. + Organise supplies and make sure equipment is ready for the next day + Live up to high safety standards - follow guidelines and tell your supervisor about any incidents, dangerous conditions or unsafe equipment + Take responsibility for the safety and cleanliness of areas inside and outside the hotel, like the car park and pool + Always keep an eye out for improvements - follow the preventative maintenance calendar and keep everything working and efficient at all times + Be a friendly face and helping hand to our guests + Keep your supervisor or duty manager in the loop and tell them about any low running supplies + Look smart and approachable in your uniform + Be ready to take on extra duties as and when the team needs you **Key Skills & Experiences** + Experience - you'll have at least one year of maintenance or repair work under your belt. + A high school diploma or related vocational training. + You'll be familiar with Microsoft Office, a building management programme and/or any other reporting tools like HotSos, Opera, Lutron, Bartech, or Inncom. + On top of building equipment and hand tools, you'll have a working knowledge of basic plumbing, electrics and preventative maintenance procedures. + CPO certification - if the hotel has a pool, a Certified Pool Operator license would be ideal. + Fitness - you'll be on your feet most of the day, and will need to bend and kneel a lot. + Compliance - as well as meeting local laws on food handling and serving alcohol, you'll be above the minimum age required and fluent in the local language. + Great communication skills, you'll be warm, welcoming and easy to talk to. **What we offer:** The hourly pay range for this role is $17.50 - $18.00. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and many other benefits to eligible employees. Additionally, hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities/ Females/ Veterans/ Disabled. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.