IHG Owners Association jobs in New York, NY - 20 jobs
Director of Housekeeping - EVEN Hotel Midtown East
IHG 2.8
IHG job in New York, NY
**Role Purpose** As Executive Housekeeper, you'll keep all aspects of housekeeping and laundry running smoothly - and ensure high standards are met to deliver memorable and unique guest experiences. **Key Accountabilities** People + Direct daily activities, plan and assign work ensuring you always have the right staffing numbers.
+ Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance.
+ Educate and train all team members in compliance with federal, state and local laws and safety regulations. Ensure staff are properly trained and have the tools and equipment to carry out job duties.
+ May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods.
Guest Experience
+ Make sure the quality of housekeeping and laundry services is always superb - we have standards - but it's down to you to make rooms special and memorable for guests.
+ Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction.
+ Carry out special requests from guests, VIPs, repeat visitors and club members.
+ Help guests with their questions and complaints to achieve complete guest satisfaction.
+ Look smart - wear your uniform with pride.
Responsible Business
+ Maintain and order supplies and equipment whilst minimising waste and maintaining "green" initiatives (example: container recycling, and cleaning agents).
+ Reunite items with owners - and log any lost and found property.
+ Perform other duties as assigned. May also serve as manager on duty.
Financial
+ Help prepare and monitor the hotel's annual budget with a focus on increasing profitability.
+ Maintain proper inventory levels managing cost per room for supplies and labour Carry out the special requests from guests, VIPs, repeat visitors and club members.
**Key Skills & Experiences**
+ High School Diploma / secondary education / equivalent.
+ Four years' housekeeping/laundry experience preferably in a hotel of similar size, including supervisory experience. Some college preferred.
+ Must be fluent in local language and other languages preferred.
The salary range for this role is $70,000 to $90,000. This job is also eligible for bonus pay.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
EVEN Hotels is where hospitality meets wellness.
At Even Hotels, wellness is built in. We strive to help guests stay well and happy when they're away from home. Each hotel has an elite team of guest focused and wellness-savvy staff, who are ready to be an advocate of the brand and bring a personal touch. Energetic and friendly? You'll thrive at EVEN.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
**Important information** :
+ The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
+ No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
+ If you require reasonable accommodation during the application process, please click here .
+ IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
+ If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
$70k-90k yearly 5d ago
Looking for a job?
Let Zippia find it for you.
Housekeeping Manager - Hotel Indigo Lower East Side
IHG 2.8
IHG job in New York, NY
**DUTIES AND RESPONSIBILITIES** Manages the quality delivery of housekeeping program Conducts inspections of all guest rooms, public areas, furnishings, linens and equipment to ensure all areas of the hotel are clean and in good repair, bringing to life the EVEN Hotels brand
Inspects storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair
Assists with scheduling and room assignments to ensure proper coverage
Ensures all staff is properly trained and has the tools to and equipment needed to effectively carry out their respective job duties
Controls expenses and minimize waste within all areas of housekeeping
Completes all paperwork and closing duties such as filling out supply requisitions, maintenance request forms, and updating log books, etc.
Drives high team performance by establishing clear performance goals and expectations, and being actively involved in direct reports' performance and development through direct feedback, coaching and training
Ensures guest complaints are resolved appropriately and that appropriate service recovery/problem resolution process is in place for Housekeeping Services
**QUALIFICATIONS AND REQUIREMENTS**
2-3 years of housekeeping experience including supervisor or management experience, preferred hotel experience
Must speak fluent English
Flexible work schedule with availability to work days, nights, weekends and holidays
Communication, both verbal and written, skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company
Problem solving, reasoning, motivating, organizational and training abilities are used often
**PHYSICAL REQUIREMENTS**
Carrying, lifting, pushing and/or pulling items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds
Frequently standing up and moving about the facility.
Frequently handling objects and equipment to maintain the facility
Frequently bending, stooping, kneeling, climbing and crawling
Salary Range: **$65,000.00 - $75,000.00**
_The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL of the responsibilities or qualifications of the job._
Hotel Indigo is an upper-upscale lifestyle brand that captures the true spirit of the neighbourhood. With over 150 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries through meaningful connections to the diverse people, places, and cultures of the local area.
Bring your story, to inspire new ones.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
**Important information** :
+ The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
+ No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
+ If you require reasonable accommodation during the application process, please click here .
+ IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
+ If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
$65k-75k yearly 32d ago
Substitute House Attendant
Intercontinental Hotels Group 3.9
New York, NY job
Overall cleanliness of common areas and guest rooms * Cleaning external premises of the property, including but not limited to windows, sweeping, garbage. * Stripping rooms: removing linen from the beds; removing all used towels and recycling from the room
* Sweeping and vacuuming floors and carpets in common areas
* Dusting all shelves, ledges, furniture in all the common areas
* Cleaning all the common washrooms - lobby.
* Answering guest requests in a timely manner
* Delivering clean laundry to the service rooms
* Mopping floors as required
* Reporting maintenance problems, lost and found articles and special room problems to a Housekeeping Manager
* Removing garbage and recycling
* Maintaining storage rooms and stocking shelves.
* Taking the dirty laundry down to the housekeeping storage area
* Providing information to guest about the hotel and services offered
* Listening and responding thoughtfully to guest requests or complaints and following up with a manager if required.
Actively providing exceptional guest services to our guests and following through on guest requests
* Maintaining a clean, safe, hazard-free work environment at all times
* Understanding and following the emergency procedures for the entire Hotel
* Moving heavy objects as requested
* Assisting with any other duties as assigned.
Skills & Abilities
Ability to work quickly and efficiently with attention to detail
* Strong communication skills
* Excellent time-management skills
* Strong organizational skills
* Ability to lift up to 50 lbs. and performing physical labor over a long period up to 8 hours
Salary: $29.90-$39.87 hourly
$28k-35k yearly est. Auto-Apply 3d ago
Sous Chef - InterContinental New York Barclay
Intercontinental Hotels Group 3.9
New York, NY job
Do you see yourself as a Sous Chef? At IHG, we seek colleagues who bring passion and care to their craft just as they do to their personal interests. Whether you're inspired by creating innovative dishes, mentoring others, or elevating the guest dining experience, we're interested in YOU.
An icon of refined Manhattan elegance since 1926, the InterContinental New York Barclay features 702 beautifully designed guestrooms, two grand ballrooms, and a celebrated culinary program. As a Sous Chef, you will be a key leader within our Culinary team - supporting the Executive Chef, managing day-to-day kitchen operations, and ensuring every plate reflects the highest standards of quality, creativity, and consistency.
Duties and Responsibilities
Culinary Operations & Guest Experience
Supervise kitchen staff in preparation, cooking, garnishing, and presentation of food items.
Assist with menu planning, development, and cost control to ensure high-quality offerings that reflect brand standards.
Review daily menus and complete requisitions for food and supplies; maintain strict inventory and storage procedures.
Support banquets, parties, and special events in partnership with Catering, Banquets, and Guest Services teams.
Leadership, Training & Team Development
Lead and schedule kitchen colleagues, clearly communicate goals, and monitor performance.
Assist with employee selection, training, and development; provide coaching to build strong and engaged teams.
Enforce policies, procedures, and performance standards; recommend and initiate disciplinary or HR actions when necessary.
Promote teamwork and quality service through daily communication and coordination with other hotel departments.
Safety, Sanitation & Compliance
Inspect kitchen stations daily to ensure cleanliness, safety, and compliance with NYC health regulations.
Maintain and enforce sanitation, food handling, and storage procedures in line with HACCP standards.
Notify Engineering/Maintenance teams of required repairs to ensure seamless kitchen operations.
Administrative & Financial Management
Monitor and control kitchen costs, food waste, and labor allocation.
Maintain security and proper storage of food, supplies, and equipment.
Assist with vendor coordination, ordering, and invoice review to ensure timely and cost-efficient purchasing.
Other Responsibilities
May assist with food preparation and cooking as needed.
May serve as Manager on Duty or perform additional duties as assigned.
Qualification & Requirements
Culinary degree or equivalent professional training preferred.
Minimum 3-5 years of progressive culinary experience in luxury hotels or fine dining restaurants.
Proven supervisory experience in high-volume, upscale environments.
Knowledge of international cuisines, modern cooking techniques, and menu engineering.
Basic reading, writing, and math skills with general knowledge of food and beverage operations.
Valid food handler certification and/or alcohol awareness permit as required by local/state agencies.
Ability to work flexible schedules, including nights, weekends, and holidays.
Must be able to lift up to 50 pounds, move about the kitchen, bend, stoop, and kneel.
What You'll Gain
A leadership role in one of New York City's most iconic luxury hotels.
Opportunities to showcase creativity while shaping memorable dining experiences.
Competitive salary and comprehensive benefits, including hotel discounts worldwide and access to a wide range of colleague programs.
A culture that values your input, promotes your development, and empowers you to
Inspire Incredible
.
the position offers a salary range of $75,000 to $85,000 annually, depending on experience.
$75k-85k yearly Auto-Apply 60d+ ago
Accounting Manager - Hotel Indigo Lower East Side
Intercontinental Hotels Group 3.9
New York, NY job
Under the guidance and supervision of the Director of Finance, this individual is responsible for preparing, processing, and recording accounts payable and cash disbursements as well as processing payroll through Oracle Payroll System. In addition, you'll assist the Director of Finance with reports, financial audits, and other projects..
DUTIES AND RESPONSIBILITIES
FINANCIAL RETURNS:
Process payroll through Oracle Payroll System.
Prepare and verify all payroll data is accurate.
Prepare and respond to chargebacks.
Prepare tax-exempt reconciliation.
Manage income audit.
Oversee offshore Income Audit team.
Assist the Director of Finance with financial audit.
Other duties may be assigned, we all wear multiple hats at times!
OUR PEOPLE:
Attends monthly meetings to review issues and concerns.
Be familiar with all hotel services/facilities to respond to guest inquiries accurately. Promote positive guest relations.
Print designated reports and distribute as specified by Controller.
GUEST EXPERIENCE:
Answering telephone inquiries in a friendly, efficient manner while promoting a positive image.
Process and record invoices.
Handle disputed charges by guests courteously following department procedures.
Place signed checks in envelopes after authorized release is given from the Director of Finance and mail to vendors.
Create new vendor accounts in system and update vendor master accounts
RESPONSIBLE BUSINESS:
Prepare, process, and record accounts payable and cash disbursements.
Review vendor statements and follow up on account balances.
Maintain required records, reports, and files in an organized manner.
QUALIFICATIONS AND REQUIREMENTS
Bachelor's degree in Accounting preferred.
1 to 2 years of accounting and/or payroll experience.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to optimally present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to seek practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Proficient in MS Office with emphasis on Excel and working knowledge of PeopleSoft.
This job requires ability to perform the following:
Communicate in English with guests, management and co-workers to their understanding
Provide legible communication, both written and oral
Ability to compute mathematical calculations.
Salary Range: $70,000.00 - $75,000.00
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL of the responsibilities or qualifications of the job.
$70k-75k yearly Auto-Apply 37d ago
Director of Sales & Marketing - Hotel Indigo Lower East Side
Intercontinental Hotels Group 3.9
New York, NY job
At Hotel Indigo we deliver inspired service. In all we do, we are vibrant, curious and original. * Be vibrant by carrying ourselves in a way that says to our guests we are energetic, motivated, confident. * Be curious by being aware of our hotel and neighborhood and going out of our way to help guests learn and discover what's going on.
* Be original by building connections with our guests and being imaginative to create memorable experiences.
What is the job?
As Director of Sales & Marketing at the Hotel Indigo Lower East Side, you'll be at the forefront of a unique and vibrant brand. You'll go beyond simply monitoring results and take an active role in shaping the hotel's success. Your mission will be to craft and execute a dynamic sales and marketing vision, driving strategies that not only meet but exceed revenue and room night goals. You'll lead the charge in creating an undeniable presence in the market, ensuring every tactical plan is a step toward achieving our ambitious targets.
Your day to day
People
* Manage daily sales activities, plan and assign work ensuring you always have the right staffing numbers
* Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognize good performance
* Train colleagues to make sure they hit hotel revenue goals to the standards we expect and have
the tools they need to work effectively
* Recommend or initiate any HR elated actions where needed
* Drive a great working environment for teams to thrive - connect departments to create sense of one team
* Interact with outside contacts: guests, vendors, and other contacts as needed
* Develop and maintain great working relationships with key clients and outside contacts to increase revenue
Financial
* Hit all personal/team sales goals and maximize profitability
* Help prepare the departmental budget and financial plans including the hotel marketing plan
* Create and implement sales plans that drive measurable incremental occupancy, increase
average rates, increase volume, food and beverage and banquet sales
* Produce monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan
* Review monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan
* Create and develop special events and sales blitzes to showcase the hotel to potential clients. Attend trade shows and major market events locally and nationally to promote new business and increase sales and marketing opportunities for the hotel
Guest Experience
* Provide guests with information (example: loyalty programs, area attractions, restaurants, facility information) to enhance guest experience
* Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients
* Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP's, large groups, and other key guests
* Lead marketing efforts to up sell guests on hotel services, offerings, and amenities
Responsible Business
* Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high-profile exposure for the hotel
* Effectively communicate and market aspects of the hotel that are sustainable or "green" and use information to gain new business opportunities
* Work with advertising agencies, consulting firms, and vendors to maximize advertising investments and ensure ads represent brand identity
* Raise the awareness and reputation of your hotel and the brand locally - occasionally acting as hotel representative for media related inquiries.
* Identify improvements to marketing activities and overall hotel sales performance and work with other departments
* Ad-hoc duties - unexpected moments when we have to pull together to get a task done
Accountability
This is a leadership opportunity at the heart of the Hotel Indigo Lower East Side, a vibrant, 294-room boutique hotel. You'll lead the sales and marketing efforts for a flagship property that embodies the unique spirit of its neighborhood. This is a role for a dynamic individual who thrives on curating exceptional guest experiences and building a powerful brand presence. You will manage a talented team and directly impact the success of this high-profile destination.
What we need from you
Key Responsibilities
* Develop and implement strategic sales and marketing plans aligned with the hotel's business objectives.
* Lead, mentor, and manage the sales and marketing teams to achieve revenue targets.
* Identify and cultivate new business opportunities across diverse market segments.
* Collaborate with revenue management to optimize pricing and inventory strategies.
* Oversee digital marketing initiatives, including social media, email campaigns, and online advertising.
* Build and maintain strong relationships with key clients, corporate accounts, and local partners.
* Analyze market trends and competitor activity to inform strategic decisions.
* Represent the hotel at industry events and networking opportunities.
Qualifications
* Bachelor's degree in Business, Marketing, Hospitality, or related field; MBA preferred.
* Minimum of 7 years of progressive sales and marketing experience in lifestyle, luxury or upscale hospitality.
* Demonstrated success in leading sales teams and driving revenue growth.
* Strong knowledge of digital marketing tools and strategies.
* Excellent communication, negotiation, and interpersonal skills.
* Ability to analyze data and market trends to make informed decisions.
* Proactive, results-oriented, and able to thrive in a fast-paced environment.
How do I deliver this? We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG hotels.
Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
* True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
* True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
* True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
* True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner. There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people.
What we offer
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit ************************** to find out more about us.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Salary Range: $150,000.00-$175,000.00 USD
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
$150k-175k yearly Auto-Apply 6d ago
Property Engineering & Security Manager - InterContinental New York Barclay
Intercontinental Hotels Group 3.9
New York, NY job
Do you see yourself as an Engineering & Security Manager? What's your passion? Whether you're into sports, shopping or just reading a good book, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
As an Engineering and Security Manager, you will manage the daily operations of both the Security and Engineering functions to ensure a safe, secure, and well-maintained hotel environment for guests, colleagues, and assets. Oversee safety and security compliance, life safety systems, and maintenance projects while adhering to federal, state, and local regulations, as well as IHG brand standards.
Duties and Responsibilities
Leadership& Operations
* Manage the day-to-day activities of Security and Engineering teams, including scheduling, work assignments, and coverage planning.
* Oversee completion of maintenance projects, preventive maintenance programs, and safety compliance inspections.
* Conduct regular department meetings, communicate policies and procedures, and ensure effective collaboration between Security, Engineering, and other hotel departments.
* Alert management to potentially serious issues impacting safety, maintenance, or compliance.
* Monitor department performance and initiate corrective action as needed.
Safety & Security Oversight
* Maintain a safe and secure hotel environment through enforcement of safety procedures and federal, state, and local compliance.
* Oversee fire and life safety systems, including monthly checks, drills, and certification renewals (FSD, AED, Fire Extinguishers, etc.).
* Manage the incident reporting process and investigate all loss, safety, or security incidents involving guests or employees.
* Conduct and document monthly safety meetings, drills, and follow-ups on open risk items.
* Oversee and maintain hotel key management systems (Visionline, KeyPro, fobs, and beacons).
Engineering & Maintenance
* Supervise maintenance and repair of hotel systems including HVAC, plumbing, mechanical, electrical, and general building operations.
* Implement preventive maintenance programs to ensure equipment reliability and compliance with brand standards.
* Maintain security of tools, equipment, and inventory to minimize waste and loss.
* Ensure proper upkeep of public spaces, guestrooms, and back-of-house areas through regular inspections.
* Schedule and supervise outside contractors as necessary for specialized maintenance or life-safety projects.
Training & Compliance
* Train and educate employees on safety, emergency, and security procedures in compliance with OSHA and local fire codes.
* Maintain all necessary certificates of fitness, licenses, and training documentation for both departments.
* Support continuous improvement initiatives related to loss prevention, energy efficiency, and regulatory compliance.
Administrative & Financial
* Manage departmental budgets, control labor costs, and maintain expense within forecast.
* Prepare financial and operational reports as required by management and ownership.
* Maintain accurate audit reports and risk management documentation.
Collaboration & Guest Service
* Promote teamwork and communication with all departments to ensure guest satisfaction and operational excellence.
* Respond promptly to guest concerns or safety issues.
* Represent the hotel in safety, compliance, and community relations as required.
Other Duties
* Serve as "Manager on Duty" as scheduled.
* Perform other related duties as assigned.
Accountability
This position oversees Security and Engineering teams within a large, full-service luxury hotel environment with extensive facilities and VIP clientele. The role requires cross-departmental coordination and direct accountability for property safety, maintenance, and regulatory compliance.
Qualifications & Requirements
* College or vocational training plus five years of combined security and/or engineering experience, including supervisory responsibility.
* Experience in luxury hotel operations or equivalent facilities management setting required.
* Knowledge of OSHA, NFPA, FDNY, and NYC DOB regulations.
* FSD Certification required.
* EPA Level 3 / HVAC certification preferred.
* Working knowledge of plumbing, electrical, and mechanical systems, along with security and surveillance technologies.
* CPR and First Aid certification required.
* Ability to lead cross-functional teams and coordinate multi-departmental priorities.
* Excellent communication, organization, and leadership skills.
* Must be available to work nights, weekends, and holidays as operationally required.
Physical Requirements:
* Frequently standing, walking, climbing, and handling tools/equipment.
* Lifting, carrying, pushing, and pulling items weighing up to 100 pounds.
What You'll Gain
At the InterContinental New York Barclay, we believe our leaders grow through experience, accountability, and purpose. In this role, you will gain:
* Salary Range: $80k - $90k Annually
* Cross-Functional Expertise: Exposure to both Security and Engineering disciplines, building a strong foundation in facilities operations, safety, and regulatory compliance.
* Leadership Development: Opportunities to lead diverse teams, influence decision-making, and develop management skills through active participation in strategic planning and operational execution.
* Brand & Operational Knowledge: In-depth understanding of IHG brand standards, crisis response procedures, and sustainability initiatives that elevate our guest and colleague experience.
* Career Growth: Visibility within IHG's New York portfolio and the Americas region, positioning you for future advancement within Engineering, Security, or broader hotel operations.
Impactful Contribution: A direct role in safeguarding our colleagues, guests, and assets-ensuring that every experience at The Barclay reflects excellence, safety, and genuine care.
$80k-90k yearly Auto-Apply 60d+ ago
Substitute House Attendant
Intercontinental Hotels Group 3.9
New York, NY job
Overall cleanliness of common areas and guest rooms • Cleaning external premises of the property, including but not limited to windows, sweeping, garbage. • Stripping rooms: removing linen from the beds; removing all used towels and recycling from the room
• Sweeping and vacuuming floors and carpets in common areas
• Dusting all shelves, ledges, furniture in all the common areas
• Cleaning all the common washrooms - lobby.
• Answering guest requests in a timely manner
• Delivering clean laundry to the service rooms
• Mopping floors as required
• Reporting maintenance problems, lost and found articles and special room problems to a Housekeeping Manager
• Removing garbage and recycling
• Maintaining storage rooms and stocking shelves.
• Taking the dirty laundry down to the housekeeping storage area
• Providing information to guest about the hotel and services offered
• Listening and responding thoughtfully to guest requests or complaints and following up with a manager if required.
Actively providing exceptional guest services to our guests and following through on guest requests
• Maintaining a clean, safe, hazard-free work environment at all times
• Understanding and following the emergency procedures for the entire Hotel
• Moving heavy objects as requested
• Assisting with any other duties as assigned.
Skills & Abilities
Ability to work quickly and efficiently with attention to detail
• Strong communication skills
• Excellent time-management skills
• Strong organizational skills
• Ability to lift up to 50 lbs. and performing physical labor over a long period up to 8 hours
Salary: $29.90-$39.87 hourly
$28k-35k yearly est. Auto-Apply 3d ago
Housekeeping Manager - Hotel Indigo Lower East Side
Intercontinental Hotels Group 3.9
New York, NY job
DUTIES AND RESPONSIBILITIES
Manages the quality delivery of housekeeping program Conducts inspections of all guest rooms, public areas, furnishings, linens and equipment to ensure all areas of the hotel are clean and in good repair, bringing to life the EVEN Hotels brand
Inspects storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair
Assists with scheduling and room assignments to ensure proper coverage
Ensures all staff is properly trained and has the tools to and equipment needed to effectively carry out their respective job duties
Controls expenses and minimize waste within all areas of housekeeping
Completes all paperwork and closing duties such as filling out supply requisitions, maintenance request forms, and updating log books, etc.
Drives high team performance by establishing clear performance goals and expectations, and being actively involved in direct reports' performance and development through direct feedback, coaching and training
Ensures guest complaints are resolved appropriately and that appropriate service recovery/problem resolution process is in place for Housekeeping Services
QUALIFICATIONS AND REQUIREMENTS
2-3 years of housekeeping experience including supervisor or management experience, preferred hotel experience
Must speak fluent English
Flexible work schedule with availability to work days, nights, weekends and holidays
Communication, both verbal and written, skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company
Problem solving, reasoning, motivating, organizational and training abilities are used often
PHYSICAL REQUIREMENTS
Carrying, lifting, pushing and/or pulling items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds
Frequently standing up and moving about the facility.
Frequently handling objects and equipment to maintain the facility
Frequently bending, stooping, kneeling, climbing and crawling
Salary Range: $65,000.00 - $75,000.00
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL of the responsibilities or qualifications of the job.
$65k-75k yearly Auto-Apply 33d ago
Sales Manager - EVEN Hotel Midtown East
Intercontinental Hotels Group 3.9
New York, NY job
The Sales Manager develops business through direct sales solicitation for an assigned territory or market segment(s). This role also supports the Sales and Marketing Director in developing and setting sales and marketing strategies, ensuring the plans are implemented, results are monitored and sales goals are achieved. This role will focus in Business Travel.
Duties And Responsibilities
Establishes client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded
Prospects and qualifies new business
Negotiates guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines
Produces and/or reviews all sales contracts, rate agreements, and/or banquet/catering event orders
Identifies additional sales opportunities to enhance revenue in partnership with other department heads
Entertains clients in accordance with established company and hotel policies and guidelines
Attends and represents the hotel at trade shows and conventions and/or participate in sales trips to key feeder markets
Follows up with clients regularly during and after departure to ensure satisfaction and secure future bookings
Arranges and conducts special events, site inspections, and off-site presentations for potential clients to build loyal; client partnerships
Serves as one of the public relations representatives of the hotel and brand champion to the travel, tourism, corporate travel professionals, travel industry associations and events to promote and drive business to the hotel
Develops and maintains good relationships with officials and representatives of local community groups and companies, and attends out-of-town conventions and trade shows to promote new business and increase sales for the hotel (e.g., Tourism Board/CVB, Chamber of Commerce, etc.)
Qualifications And Requirements
2-3 years sales or marketing related experience, or equivalent combination of education and experience
Must speak fluent English
Flexible work schedule - role is onsite 5 days
Preferred
Bilingual
Prior hotel sales experience in NYC
Other:
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company
Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently
Problem solving, reasoning, motivating, organizational and training abilities are used often
May be required to work nights, weekends, and/or holidays
Physical Requirements
Frequently standing up or moving within and outside of the facility
Carrying or lifting items weighing up to 25 pounds
Travel to attend tradeshows, meetings or training
The salary range for this role is $60,000 to $90,000. This job is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
$60k-90k yearly Auto-Apply 60d+ ago
Sous Chef - InterContinental New York Barclay
IHG 2.8
IHG job in New York, NY
Do you see yourself as a Sous Chef? At IHG, we seek colleagues who bring passion and care to their craft just as they do to their personal interests. Whether you're inspired by creating innovative dishes, mentoring others, or elevating the guest dining experience, we're interested in YOU.
An icon of refined Manhattan elegance since 1926, the InterContinental New York Barclay features 702 beautifully designed guestrooms, two grand ballrooms, and a celebrated culinary program. As a Sous Chef, you will be a key leader within our Culinary team - supporting the Executive Chef, managing day-to-day kitchen operations, and ensuring every plate reflects the highest standards of quality, creativity, and consistency.
**Duties and Responsibilities**
**Culinary Operations & Guest Experience**
+ Supervise kitchen staff in preparation, cooking, garnishing, and presentation of food items.
+ Assist with menu planning, development, and cost control to ensure high-quality offerings that reflect brand standards.
+ Review daily menus and complete requisitions for food and supplies; maintain strict inventory and storage procedures.
+ Support banquets, parties, and special events in partnership with Catering, Banquets, and Guest Services teams.
**Leadership, Training & Team Development**
+ Lead and schedule kitchen colleagues, clearly communicate goals, and monitor performance.
+ Assist with employee selection, training, and development; provide coaching to build strong and engaged teams.
+ Enforce policies, procedures, and performance standards; recommend and initiate disciplinary or HR actions when necessary.
+ Promote teamwork and quality service through daily communication and coordination with other hotel departments.
**Safety, Sanitation & Compliance**
+ Inspect kitchen stations daily to ensure cleanliness, safety, and compliance with NYC health regulations.
+ Maintain and enforce sanitation, food handling, and storage procedures in line with HACCP standards.
+ Notify Engineering/Maintenance teams of required repairs to ensure seamless kitchen operations.
**Administrative & Financial Management**
+ Monitor and control kitchen costs, food waste, and labor allocation.
+ Maintain security and proper storage of food, supplies, and equipment.
+ Assist with vendor coordination, ordering, and invoice review to ensure timely and cost-efficient purchasing.
**Other Responsibilities**
+ May assist with food preparation and cooking as needed.
+ May serve as Manager on Duty or perform additional duties as assigned.
**Qualification & Requirements**
+ Culinary degree or equivalent professional training preferred.
+ Minimum 3-5 years of progressive culinary experience in luxury hotels or fine dining restaurants.
+ Proven supervisory experience in high-volume, upscale environments.
+ Knowledge of international cuisines, modern cooking techniques, and menu engineering.
+ Basic reading, writing, and math skills with general knowledge of food and beverage operations.
+ Valid food handler certification and/or alcohol awareness permit as required by local/state agencies.
+ Ability to work flexible schedules, including nights, weekends, and holidays.
+ Must be able to lift up to 50 pounds, move about the kitchen, bend, stoop, and kneel.
**What You'll Gain**
+ A leadership role in one of New York City's most iconic luxury hotels.
+ Opportunities to showcase creativity while shaping memorable dining experiences.
+ Competitive salary and comprehensive benefits, including hotel discounts worldwide and access to a wide range of colleague programs.
+ A culture that values your input, promotes your development, and empowers you to _Inspire Incredible_ .
+ the position offers a salary range of $75,000 to $85,000 annually, depending on experience.
As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental ️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
**Important information** :
+ The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
+ No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
+ If you require reasonable accommodation during the application process, please click here .
+ IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
+ If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
$75k-85k yearly 60d+ ago
Property Engineering & Security Manager - InterContinental New York Barclay
Intercontinental Hotels Group 3.9
New York, NY job
Do you see yourself as an Engineering & Security Manager? What's your passion? Whether you're into sports, shopping or just reading a good book, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
As an Engineering and Security Manager, you will manage the daily operations of both the Security and Engineering functions to ensure a safe, secure, and well-maintained hotel environment for guests, colleagues, and assets. Oversee safety and security compliance, life safety systems, and maintenance projects while adhering to federal, state, and local regulations, as well as IHG brand standards.
Duties and Responsibilities
Leadership& Operations
Manage the day-to-day activities of Security and Engineering teams, including scheduling, work assignments, and coverage planning.
Oversee completion of maintenance projects, preventive maintenance programs, and safety compliance inspections.
Conduct regular department meetings, communicate policies and procedures, and ensure effective collaboration between Security, Engineering, and other hotel departments.
Alert management to potentially serious issues impacting safety, maintenance, or compliance.
Monitor department performance and initiate corrective action as needed.
Safety & Security Oversight
Maintain a safe and secure hotel environment through enforcement of safety procedures and federal, state, and local compliance.
Oversee fire and life safety systems, including monthly checks, drills, and certification renewals (FSD, AED, Fire Extinguishers, etc.).
Manage the incident reporting process and investigate all loss, safety, or security incidents involving guests or employees.
Conduct and document monthly safety meetings, drills, and follow-ups on open risk items.
Oversee and maintain hotel key management systems (Visionline, KeyPro, fobs, and beacons).
Engineering & Maintenance
Supervise maintenance and repair of hotel systems including HVAC, plumbing, mechanical, electrical, and general building operations.
Implement preventive maintenance programs to ensure equipment reliability and compliance with brand standards.
Maintain security of tools, equipment, and inventory to minimize waste and loss.
Ensure proper upkeep of public spaces, guestrooms, and back-of-house areas through regular inspections.
Schedule and supervise outside contractors as necessary for specialized maintenance or life-safety projects.
Training & Compliance
Train and educate employees on safety, emergency, and security procedures in compliance with OSHA and local fire codes.
Maintain all necessary certificates of fitness, licenses, and training documentation for both departments.
Support continuous improvement initiatives related to loss prevention, energy efficiency, and regulatory compliance.
Administrative & Financial
Manage departmental budgets, control labor costs, and maintain expense within forecast.
Prepare financial and operational reports as required by management and ownership.
Maintain accurate audit reports and risk management documentation.
Collaboration & Guest Service
Promote teamwork and communication with all departments to ensure guest satisfaction and operational excellence.
Respond promptly to guest concerns or safety issues.
Represent the hotel in safety, compliance, and community relations as required.
Other Duties
Serve as “Manager on Duty” as scheduled.
Perform other related duties as assigned.
Accountability
This position oversees Security and Engineering teams within a large, full-service luxury hotel environment with extensive facilities and VIP clientele. The role requires cross-departmental coordination and direct accountability for property safety, maintenance, and regulatory compliance.
Qualifications & Requirements
College or vocational training plus five years of combined security and/or engineering experience, including supervisory responsibility.
Experience in luxury hotel operations or equivalent facilities management setting required.
Knowledge of OSHA, NFPA, FDNY, and NYC DOB regulations.
FSD Certification required.
EPA Level 3 / HVAC certification preferred.
Working knowledge of plumbing, electrical, and mechanical systems, along with security and surveillance technologies.
CPR and First Aid certification required.
Ability to lead cross-functional teams and coordinate multi-departmental priorities.
Excellent communication, organization, and leadership skills.
Must be available to work nights, weekends, and holidays as operationally required.
Physical Requirements:
Frequently standing, walking, climbing, and handling tools/equipment.
Lifting, carrying, pushing, and pulling items weighing up to 100 pounds.
What You'll Gain
At the InterContinental New York Barclay, we believe our leaders grow through experience, accountability, and purpose. In this role, you will gain:
Salary Range: $80k - $90k Annually
Cross-Functional Expertise: Exposure to both Security and Engineering disciplines, building a strong foundation in facilities operations, safety, and regulatory compliance.
Leadership Development: Opportunities to lead diverse teams, influence decision-making, and develop management skills through active participation in strategic planning and operational execution.
Brand & Operational Knowledge: In-depth understanding of IHG brand standards, crisis response procedures, and sustainability initiatives that elevate our guest and colleague experience.
Career Growth: Visibility within IHG's New York portfolio and the Americas region, positioning you for future advancement within Engineering, Security, or broader hotel operations.
Impactful Contribution: A direct role in safeguarding our colleagues, guests, and assets-ensuring that every experience at The Barclay reflects excellence, safety, and genuine care.
$80k-90k yearly Auto-Apply 60d+ ago
Accounting Manager - Hotel Indigo Lower East Side
IHG 2.8
IHG job in New York, NY
Under the guidance and supervision of the Director of Finance, this individual is responsible for preparing, processing, and recording accounts payable and cash disbursements as well as processing payroll through Oracle Payroll System. In addition, you'll assist the Director of Finance with reports, financial audits, and other projects..
**DUTIES AND RESPONSIBILITIES**
**FINANCIAL RETURNS:**
+ Process payroll through Oracle Payroll System.
+ Prepare and verify all payroll data is accurate.
+ Prepare and respond to chargebacks.
+ Prepare tax-exempt reconciliation.
+ Manage income audit.
+ Oversee offshore Income Audit team.
+ Assist the Director of Finance with financial audit.
+ Other duties may be assigned, we all wear multiple hats at times!
**OUR PEOPLE:**
+ Attends monthly meetings to review issues and concerns.
+ Be familiar with all hotel services/facilities to respond to guest inquiries accurately. Promote positive guest relations.
+ Print designated reports and distribute as specified by Controller.
**GUEST EXPERIENCE:**
+ Answering telephone inquiries in a friendly, efficient manner while promoting a positive image.
+ Process and record invoices.
+ Handle disputed charges by guests courteously following department procedures.
+ Place signed checks in envelopes after authorized release is given from the Director of Finance and mail to vendors.
+ Create new vendor accounts in system and update vendor master accounts
**RESPONSIBLE BUSINESS:**
+ Prepare, process, and record accounts payable and cash disbursements.
+ Review vendor statements and follow up on account balances.
+ Maintain required records, reports, and files in an organized manner.
**QUALIFICATIONS AND REQUIREMENTS**
+ Bachelor's degree in Accounting preferred.
+ 1 to 2 years of accounting and/or payroll experience.
+ Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
+ Ability to write reports, business correspondence, and procedure manuals.
+ Ability to optimally present information and respond to questions from groups of managers, clients, customers, and the general public.
+ Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
+ Ability to apply concepts of basic algebra and geometry.
+ Ability to seek practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
+ Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
+ Proficient in MS Office with emphasis on Excel and working knowledge of PeopleSoft.
This job requires ability to perform the following:
+ Communicate in English with guests, management and co-workers to their understanding
+ Provide legible communication, both written and oral
+ Ability to compute mathematical calculations.
Salary Range: **$70,000.00 - $75,000.00**
_The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL of the responsibilities or qualifications of the job._
Hotel Indigo is an upper-upscale lifestyle brand that captures the true spirit of the neighbourhood. With over 150 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries through meaningful connections to the diverse people, places, and cultures of the local area.
Bring your story, to inspire new ones.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
**Important information** :
+ The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
+ No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
+ If you require reasonable accommodation during the application process, please click here .
+ IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
+ If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
$70k-75k yearly 36d ago
Substitute House Attendant
IHG 2.8
IHG job in New York, NY
Overall cleanliness of common areas and guest rooms - Cleaning external premises of the property, including but not limited to windows, sweeping, garbage. - Stripping rooms: removing linen from the beds; removing all used towels and recycling from the room
- Sweeping and vacuuming floors and carpets in common areas
- Dusting all shelves, ledges, furniture in all the common areas
- Cleaning all the common washrooms - lobby.
- Answering guest requests in a timely manner
- Delivering clean laundry to the service rooms
- Mopping floors as required
- Reporting maintenance problems, lost and found articles and special room problems to a Housekeeping Manager
- Removing garbage and recycling
- Maintaining storage rooms and stocking shelves.
- Taking the dirty laundry down to the housekeeping storage area
- Providing information to guest about the hotel and services offered
- Listening and responding thoughtfully to guest requests or complaints and following up with a manager if required.
Actively providing exceptional guest services to our guests and following through on guest requests
- Maintaining a clean, safe, hazard-free work environment at all times
- Understanding and following the emergency procedures for the entire Hotel
- Moving heavy objects as requested
- Assisting with any other duties as assigned.
**Skills & Abilities**
Ability to work quickly and efficiently with attention to detail
- Strong communication skills
- Excellent time-management skills
- Strong organizational skills
- Ability to lift up to 50 lbs. and performing physical labor over a long period up to 8 hours
Salary: $29.90-$39.87 hourly
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
**Important information** :
+ The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
+ No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
+ If you require reasonable accommodation during the application process, please click here .
+ IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
+ If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
$25k-33k yearly est. 2d ago
Director of Sales & Marketing - Hotel Indigo Lower East Side
Intercontinental Hotels Group 3.9
New York, NY job
At Hotel Indigo we deliver inspired service. In all we do, we are vibrant, curious and original.
Be vibrant by carrying ourselves in a way that says to our guests we are energetic, motivated, confident.
Be curious by being aware of our hotel and neighborhood and going out of our way to help guests learn and discover what's going on.
Be original by building connections with our guests and being imaginative to create memorable experiences.
What is the job?
As Director of Sales & Marketing at the Hotel Indigo Lower East Side, you'll be at the forefront of a unique and vibrant brand. You'll go beyond simply monitoring results and take an active role in shaping the hotel's success. Your mission will be to craft and execute a dynamic sales and marketing vision, driving strategies that not only meet but exceed revenue and room night goals. You'll lead the charge in creating an undeniable presence in the market, ensuring every tactical plan is a step toward achieving our ambitious targets.
Your day to day
People
Manage daily sales activities, plan and assign work ensuring you always have the right staffing numbers
Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognize good performance
Train colleagues to make sure they hit hotel revenue goals to the standards we expect and have
the tools they need to work effectively
Recommend or initiate any HR elated actions where needed
Drive a great working environment for teams to thrive - connect departments to create sense of one team
Interact with outside contacts: guests, vendors, and other contacts as needed
Develop and maintain great working relationships with key clients and outside contacts to increase revenue
Financial
Hit all personal/team sales goals and maximize profitability
Help prepare the departmental budget and financial plans including the hotel marketing plan
Create and implement sales plans that drive measurable incremental occupancy, increase
average rates, increase volume, food and beverage and banquet sales
Produce monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan
Review monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan
Create and develop special events and sales blitzes to showcase the hotel to potential clients. Attend trade shows and major market events locally and nationally to promote new business and increase sales and marketing opportunities for the hotel
Guest Experience
Provide guests with information (example: loyalty programs, area attractions, restaurants, facility information) to enhance guest experience
Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients
Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP's, large groups, and other key guests
Lead marketing efforts to up sell guests on hotel services, offerings, and amenities
Responsible Business
Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high-profile exposure for the hotel
Effectively communicate and market aspects of the hotel that are sustainable or “green” and use information to gain new business opportunities
Work with advertising agencies, consulting firms, and vendors to maximize advertising investments and ensure ads represent brand identity
Raise the awareness and reputation of your hotel and the brand locally - occasionally acting as hotel representative for media related inquiries.
Identify improvements to marketing activities and overall hotel sales performance and work with other departments
Ad-hoc duties - unexpected moments when we have to pull together to get a task done
Accountability
This is a leadership opportunity at the heart of the Hotel Indigo Lower East Side, a vibrant, 294-room boutique hotel. You'll lead the sales and marketing efforts for a flagship property that embodies the unique spirit of its neighborhood. This is a role for a dynamic individual who thrives on curating exceptional guest experiences and building a powerful brand presence. You will manage a talented team and directly impact the success of this high-profile destination.
What we need from you
Key Responsibilities
Develop and implement strategic sales and marketing plans aligned with the hotel's business objectives.
Lead, mentor, and manage the sales and marketing teams to achieve revenue targets.
Identify and cultivate new business opportunities across diverse market segments.
Collaborate with revenue management to optimize pricing and inventory strategies.
Oversee digital marketing initiatives, including social media, email campaigns, and online advertising.
Build and maintain strong relationships with key clients, corporate accounts, and local partners.
Analyze market trends and competitor activity to inform strategic decisions.
Represent the hotel at industry events and networking opportunities.
Qualifications
Bachelor's degree in Business, Marketing, Hospitality, or related field; MBA preferred.
Minimum of 7 years of progressive sales and marketing experience in lifestyle, luxury or upscale hospitality.
Demonstrated success in leading sales teams and driving revenue growth.
Strong knowledge of digital marketing tools and strategies.
Excellent communication, negotiation, and interpersonal skills.
Ability to analyze data and market trends to make informed decisions.
Proactive, results-oriented, and able to thrive in a fast-paced environment.
How do I deliver this? We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG hotels.
Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner. There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people.
What we offer
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit ************************** to find out more about us.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Salary Range: $150,000.00-$175,000.00 USD
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
$150k-175k yearly Auto-Apply 6d ago
Director of Housekeeping - EVEN Hotel Midtown East
Intercontinental Hotels Group 3.9
New York, NY job
Role Purpose As Executive Housekeeper, you'll keep all aspects of housekeeping and laundry running smoothly - and ensure high standards are met to deliver memorable and unique guest experiences. Key Accountabilities People * Direct daily activities, plan and assign work ensuring you always have the right staffing numbers.
* Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance.
* Educate and train all team members in compliance with federal, state and local laws and safety regulations. Ensure staff are properly trained and have the tools and equipment to carry out job duties.
* May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods.
Guest Experience
* Make sure the quality of housekeeping and laundry services is always superb - we have standards - but it's down to you to make rooms special and memorable for guests.
* Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction.
* Carry out special requests from guests, VIPs, repeat visitors and club members.
* Help guests with their questions and complaints to achieve complete guest satisfaction.
* Look smart - wear your uniform with pride.
Responsible Business
* Maintain and order supplies and equipment whilst minimising waste and maintaining "green" initiatives (example: container recycling, and cleaning agents).
* Reunite items with owners - and log any lost and found property.
* Perform other duties as assigned. May also serve as manager on duty.
Financial
* Help prepare and monitor the hotel's annual budget with a focus on increasing profitability.
* Maintain proper inventory levels managing cost per room for supplies and labour Carry out the special requests from guests, VIPs, repeat visitors and club members.
Key Skills & Experiences
* High School Diploma / secondary education / equivalent.
* Four years' housekeeping/laundry experience preferably in a hotel of similar size, including supervisory experience. Some college preferred.
* Must be fluent in local language and other languages preferred.
The salary range for this role is $70,000 to $90,000. This job is also eligible for bonus pay.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
$70k-90k yearly Auto-Apply 7d ago
Property Engineering & Security Manager - InterContinental New York Barclay
IHG 2.8
IHG job in New York, NY
Do you see yourself as an Engineering & Security Manager? What's your passion? Whether you're into sports, shopping or just reading a good book, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
As an Engineering and Security Manager, you will manage the daily operations of both the Security and Engineering functions to ensure a safe, secure, and well-maintained hotel environment for guests, colleagues, and assets. Oversee safety and security compliance, life safety systems, and maintenance projects while adhering to federal, state, and local regulations, as well as IHG brand standards.
**Duties and Responsibilities**
**Leadership& Operations**
+ Manage the day-to-day activities of Security and Engineering teams, including scheduling, work assignments, and coverage planning.
+ Oversee completion of maintenance projects, preventive maintenance programs, and safety compliance inspections.
+ Conduct regular department meetings, communicate policies and procedures, and ensure effective collaboration between Security, Engineering, and other hotel departments.
+ Alert management to potentially serious issues impacting safety, maintenance, or compliance.
+ Monitor department performance and initiate corrective action as needed.
**Safety & Security Oversight**
+ Maintain a safe and secure hotel environment through enforcement of safety procedures and federal, state, and local compliance.
+ Oversee fire and life safety systems, including monthly checks, drills, and certification renewals (FSD, AED, Fire Extinguishers, etc.).
+ Manage the incident reporting process and investigate all loss, safety, or security incidents involving guests or employees.
+ Conduct and document monthly safety meetings, drills, and follow-ups on open risk items.
+ Oversee and maintain hotel key management systems (Visionline, KeyPro, fobs, and beacons).
**Engineering & Maintenance**
+ Supervise maintenance and repair of hotel systems including HVAC, plumbing, mechanical, electrical, and general building operations.
+ Implement preventive maintenance programs to ensure equipment reliability and compliance with brand standards.
+ Maintain security of tools, equipment, and inventory to minimize waste and loss.
+ Ensure proper upkeep of public spaces, guestrooms, and back-of-house areas through regular inspections.
+ Schedule and supervise outside contractors as necessary for specialized maintenance or life-safety projects.
**Training & Compliance**
+ Train and educate employees on safety, emergency, and security procedures in compliance with OSHA and local fire codes.
+ Maintain all necessary certificates of fitness, licenses, and training documentation for both departments.
+ Support continuous improvement initiatives related to loss prevention, energy efficiency, and regulatory compliance.
**Administrative & Financial**
+ Manage departmental budgets, control labor costs, and maintain expense within forecast.
+ Prepare financial and operational reports as required by management and ownership.
+ Maintain accurate audit reports and risk management documentation.
**Collaboration & Guest Service**
+ Promote teamwork and communication with all departments to ensure guest satisfaction and operational excellence.
+ Respond promptly to guest concerns or safety issues.
+ Represent the hotel in safety, compliance, and community relations as required.
**Other Duties**
+ Serve as "Manager on Duty" as scheduled.
+ Perform other related duties as assigned.
**Accountability**
This position oversees Security and Engineering teams within a large, full-service luxury hotel environment with extensive facilities and VIP clientele. The role requires cross-departmental coordination and direct accountability for property safety, maintenance, and regulatory compliance.
**Qualifications & Requirements**
+ College or vocational training plus **five years of combined security and/or engineering experience** , including supervisory responsibility.
+ Experience in luxury hotel operations or equivalent facilities management setting required.
+ Knowledge of OSHA, NFPA, FDNY, and NYC DOB regulations.
+ **FSD Certification required.**
+ **EPA Level 3 / HVAC certification preferred.**
+ Working knowledge of plumbing, electrical, and mechanical systems, along with security and surveillance technologies.
+ CPR and First Aid certification required.
+ Ability to lead cross-functional teams and coordinate multi-departmental priorities.
+ Excellent communication, organization, and leadership skills.
+ Must be available to work nights, weekends, and holidays as operationally required.
**Physical Requirements:**
+ Frequently standing, walking, climbing, and handling tools/equipment.
+ Lifting, carrying, pushing, and pulling items weighing up to 100 pounds.
**What You'll Gain**
At the InterContinental New York Barclay, we believe our leaders grow through experience, accountability, and purpose. In this role, you will gain:
+ **Salary Range:** $80k - $90k Annually
+ **Cross-Functional Expertise** : Exposure to both Security and Engineering disciplines, building a strong foundation in facilities operations, safety, and regulatory compliance.
+ **Leadership Development** : Opportunities to lead diverse teams, influence decision-making, and develop management skills through active participation in strategic planning and operational execution.
+ **Brand & Operational Knowledge** : In-depth understanding of IHG brand standards, crisis response procedures, and sustainability initiatives that elevate our guest and colleague experience.
+ **Career Growth** : Visibility within IHG's New York portfolio and the Americas region, positioning you for future advancement within Engineering, Security, or broader hotel operations.
**Impactful Contribution** : A direct role in safeguarding our colleagues, guests, and assets-ensuring that every experience at The Barclay reflects excellence, safety, and genuine care.
As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental ️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
**Important information** :
+ The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
+ No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
+ If you require reasonable accommodation during the application process, please click here .
+ IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
+ If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
$80k-90k yearly 60d+ ago
Director of Housekeeping - EVEN Hotel Midtown East
Intercontinental Hotels Group 3.9
New York, NY job
Role Purpose
As Executive Housekeeper, you'll keep all aspects of housekeeping and laundry running smoothly - and ensure high standards are met to deliver memorable and unique guest experiences.
Key Accountabilities
People
Direct daily activities, plan and assign work ensuring you always have the right staffing numbers.
Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance.
Educate and train all team members in compliance with federal, state and local laws and safety regulations. Ensure staff are properly trained and have the tools and equipment to carry out job duties.
May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods.
Guest Experience
Make sure the quality of housekeeping and laundry services is always superb - we have standards - but it's down to you to make rooms special and memorable for guests.
Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction.
Carry out special requests from guests, VIPs, repeat visitors and club members.
Help guests with their questions and complaints to achieve complete guest satisfaction.
Look smart - wear your uniform with pride.
Responsible Business
Maintain and order supplies and equipment whilst minimising waste and maintaining “green” initiatives (example: container recycling, and cleaning agents).
Reunite items with owners - and log any lost and found property.
Perform other duties as assigned. May also serve as manager on duty.
Financial
Help prepare and monitor the hotel's annual budget with a focus on increasing profitability.
Maintain proper inventory levels managing cost per room for supplies and labour Carry out the special requests from guests, VIPs, repeat visitors and club members.
Key Skills & Experiences
High School Diploma / secondary education / equivalent.
Four years' housekeeping/laundry experience preferably in a hotel of similar size, including supervisory experience. Some college preferred.
Must be fluent in local language and other languages preferred.
The salary range for this role is $70,000 to $90,000. This job is also eligible for bonus pay.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
$70k-90k yearly Auto-Apply 6d ago
Director of Sales & Marketing - Hotel Indigo Lower East Side
IHG 2.8
IHG job in New York, NY
At **Hotel Indigo ** we deliver inspired service. In all we do, we are vibrant, curious and original. + **Be vibrant** by carrying ourselves in a way that says to our guests we are energetic, motivated, confident. + **Be curious** by being aware of our hotel and neighborhood and going out of our way to help guests learn and discover what's going on.
+ **Be original** by building connections with our guests and being imaginative to create memorable experiences.
**What is the job?**
As Director of Sales & Marketing at the Hotel Indigo Lower East Side, you'll be at the forefront of a unique and vibrant brand. You'll go beyond simply monitoring results and take an active role in shaping the hotel's success. Your mission will be to craft and execute a dynamic sales and marketing vision, driving strategies that not only meet but exceed revenue and room night goals. You'll lead the charge in creating an undeniable presence in the market, ensuring every tactical plan is a step toward achieving our ambitious targets.
Your day to day
**People**
+ Manage daily sales activities, plan and assign work ensuring you always have the right staffing numbers
+ Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognize good performance
+ Train colleagues to make sure they hit hotel revenue goals to the standards we expect and have
the tools they need to work effectively
+ Recommend or initiate any HR elated actions where needed
+ Drive a great working environment for teams to thrive - connect departments to create sense of one team
+ Interact with outside contacts: guests, vendors, and other contacts as needed
+ Develop and maintain great working relationships with key clients and outside contacts to increase revenue
Financial
+ Hit all personal/team sales goals and maximize profitability
+ Help prepare the departmental budget and financial plans including the hotel marketing plan
+ Create and implement sales plans that drive measurable incremental occupancy, increase
average rates, increase volume, food and beverage and banquet sales
+ Produce monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan
+ Review monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan
+ Create and develop special events and sales blitzes to showcase the hotel to potential clients. Attend trade shows and major market events locally and nationally to promote new business and increase sales and marketing opportunities for the hotel
Guest Experience
+ Provide guests with information (example: loyalty programs, area attractions, restaurants, facility information) to enhance guest experience
+ Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients
+ Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP's, large groups, and other key guests
+ Lead marketing efforts to up sell guests on hotel services, offerings, and amenities
Responsible Business
+ Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high-profile exposure for the hotel
+ Effectively communicate and market aspects of the hotel that are sustainable or "green" and use information to gain new business opportunities
+ Work with advertising agencies, consulting firms, and vendors to maximize advertising investments and ensure ads represent brand identity
+ Raise the awareness and reputation of your hotel and the brand locally - occasionally acting as hotel representative for media related inquiries.
+ Identify improvements to marketing activities and overall hotel sales performance and work with other departments
+ Ad-hoc duties - unexpected moments when we have to pull together to get a task done
Accountability
This is a leadership opportunity at the heart of the Hotel Indigo Lower East Side, a vibrant, 294-room boutique hotel. You'll lead the sales and marketing efforts for a flagship property that embodies the unique spirit of its neighborhood. This is a role for a dynamic individual who thrives on curating exceptional guest experiences and building a powerful brand presence. You will manage a talented team and directly impact the success of this high-profile destination.
What we need from you
**Key Responsibilities**
+ Develop and implement strategic sales and marketing plans aligned with the hotel's business objectives.
+ Lead, mentor, and manage the sales and marketing teams to achieve revenue targets.
+ Identify and cultivate new business opportunities across diverse market segments.
+ Collaborate with revenue management to optimize pricing and inventory strategies.
+ Oversee digital marketing initiatives, including social media, email campaigns, and online advertising.
+ Build and maintain strong relationships with key clients, corporate accounts, and local partners.
+ Analyze market trends and competitor activity to inform strategic decisions.
+ Represent the hotel at industry events and networking opportunities.
**Qualifications**
+ Bachelor's degree in Business, Marketing, Hospitality, or related field; MBA preferred.
+ Minimum of 7 years of progressive sales and marketing experience in lifestyle, luxury or upscale hospitality.
+ Demonstrated success in leading sales teams and driving revenue growth.
+ Strong knowledge of digital marketing tools and strategies.
+ Excellent communication, negotiation, and interpersonal skills.
+ Ability to analyze data and market trends to make informed decisions.
+ Proactive, results-oriented, and able to thrive in a fast-paced environment.
How do I deliver this? We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG hotels.
Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
+ **True Attitude:** being caring, wanting to make a positive difference, and building genuine connections with guests
+ **True Confidence** : having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
+ **True Listening** : focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
+ **True Responsiveness** : is about providing guests with what they need, and doing so in a timely and caring manner. There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people.
**What we offer**
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit ************************** (********************************* to find out more about us.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
**Salary Range** : $150,000.00-$175,000.00 USD
_The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job._
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
**Important information** :
+ The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
+ No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
+ If you require reasonable accommodation during the application process, please click here .
+ IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
+ If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
$150k-175k yearly 5d ago
Sales Manager - EVEN Hotel Midtown East
IHG 2.8
IHG job in New York, NY
The Sales Manager develops business through direct sales solicitation for an assigned territory or market segment(s). This role also supports the Sales and Marketing Director in developing and setting sales and marketing strategies, ensuring the plans are implemented, results are monitored and sales goals are achieved. This role will focus in Business Travel.
**Duties And Responsibilities**
+ Establishes client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded
+ Prospects and qualifies new business
+ Negotiates guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines
+ Produces and/or reviews all sales contracts, rate agreements, and/or banquet/catering event orders
+ Identifies additional sales opportunities to enhance revenue in partnership with other department heads
+ Entertains clients in accordance with established company and hotel policies and guidelines
+ Attends and represents the hotel at trade shows and conventions and/or participate in sales trips to key feeder markets
+ Follows up with clients regularly during and after departure to ensure satisfaction and secure future bookings
+ Arranges and conducts special events, site inspections, and off-site presentations for potential clients to build loyal; client partnerships
+ Serves as one of the public relations representatives of the hotel and brand champion to the travel, tourism, corporate travel professionals, travel industry associations and events to promote and drive business to the hotel
+ Develops and maintains good relationships with officials and representatives of local community groups and companies, and attends out-of-town conventions and trade shows to promote new business and increase sales for the hotel (e.g., Tourism Board/CVB, Chamber of Commerce, etc.)
**Qualifications And Requirements**
+ 2-3 years sales or marketing related experience, or equivalent combination of education and experience
+ Must speak fluent English
+ Flexible work schedule - role is onsite 5 days
**Preferred**
+ Bilingual
+ Prior hotel sales experience in NYC
Other:
+ Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company
+ Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training
+ Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently
+ Problem solving, reasoning, motivating, organizational and training abilities are used often
+ May be required to work nights, weekends, and/or holidays
**Physical Requirements**
+ Frequently standing up or moving within and outside of the facility
+ Carrying or lifting items weighing up to 25 pounds
+ Travel to attend tradeshows, meetings or training
The salary range for this role is $60,000 to $90,000. This job is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
EVEN Hotels is where hospitality meets wellness.
At Even Hotels, wellness is built in. We strive to help guests stay well and happy when they're away from home. Each hotel has an elite team of guest focused and wellness-savvy staff, who are ready to be an advocate of the brand and bring a personal touch. Energetic and friendly? You'll thrive at EVEN.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
**Important information** :
+ The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
+ No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
+ If you require reasonable accommodation during the application process, please click here .
+ IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
+ If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.