Room Attendant jobs at IHG Owners Association

Role Purpose As a Room Attendant - you'll make sure our rooms and suites are always ‘fresh and welcoming' for our guests after a busy day at work - creating a haven for them to escape and relax in - or get a bit of last-minute work done. Key Accountabilities You'll make sure our rooms are always at their best - we have standards - but it's down to you to make that room special and memorable for guests. Help guests - you'll be happy to help if someone needs a toothbrush or directions for example. Keep your supervisor updated on room service progress and alert them to any repairs needed Safety aware - follow our established safety procedures at all times - and wear protective equipment when needed. Be organized - keep on top of supplies and amenities and always try to minimize waste. Reunite items with owners - and log any lost and found property. Look smart - wear your uniform with pride. Other ad-hoc duties - unexpected moments when we have to pull together to get a task done. Monitor and control supplies and amenities and minimize waste within all areas of housekeeping. Report, turn in, and/or log all lost and found items according to established procedures. Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. May regularly assist with deep cleaning projects. May have turndown duties. May assist with other duties as assigned. Key Skills & Experiences It's a physical role and you'll be on your feet most of the day, so fitness is important. Strength - with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects. You'll might need to bend and kneel to complete some activities. Literacy skills - reading, writing and basic math skills. Flexible attitude to shifts - you may need to work nights, weekends and/or holidays. The hourly pay rate for this role is $16. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

Role Purpose As a Room Attendant - you'll make sure our rooms and suites are always 'fresh and welcoming' for our guests after a busy day at work - creating a haven for them to escape and relax in - or get a bit of last minute work done. Key Accountabilities * You'll make sure our rooms are always at their best - we have standards - but it's down to you to make that room special and memorable for guests. * Help guests - you'll be happy to help if someone needs a toothbrush or directions for example. * Keep your supervisor updated on room service progress and alert them to any repairs needed * Safety aware - follow our established safety procedures at all times - and wear protective equipment when needed. * Be organised - keep on top of supplies and amenities and always try to minimise waste. * Reunite items with owners - and log any lost and found property. * Look smart - wear your uniform with pride. * Other ad-hoc duties - unexpected moments when we have to pull together to get a task done. * Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping. * Report, turn in, and/or log all lost and found items according to established procedures. * Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. * May regularly assist with deep cleaning projects. * May have turndown duties. * May assist with other duties as assigned. Key Skills & Experiences * It's a physical role and you'll be on your feet most of the day, so fitness is important. * Strength - with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects. * You'll might need to bend and kneel to complete some activities. * Literacy skills - reading, writing and basic maths skills. * Flexible attitude to shifts - you may need to work nights, weekends and/or holidays. Rate of pay for this role is at $17.50/hr.

Supervise and inspect the work of assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives. At InterContinental Hotels & Resortswe want our guests to feel special, cosmopolitan and In the Know which means we need you to: * Be charming by being approachable, having confidence and showing respect. * Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done. * Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. DUTIES AND RESPONSIBILITIES FINANCIAL RETURNS * Control expenses and minimize waste within all areas of housekeeping. PEOPLE * Monitor performance and recommend disciplinary action in accordance with company rules and policies. Alert management of potentially serious issues. * Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their respective job duties. * Promote teamwork and quality service through daily communication and coordination with other departments. GUEST EXPERIENCE * Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. * Inspect all assigned areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction. Advise employees of deficiencies and instruct on corrective action. Provide adequate retraining as needed. 2012 InterContinental Hotels Group. All rights reserved. Proprietary and Confidential. IC/JD_Custo m Template/CMH-AMER/EN-US/US/04.2012 RESPONSIBLE BUSINESS * Assist with scheduling and room assignments to ensure proper coverage. * Inspect storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair. * Complete all paperwork and closing duties such as filling out supply requisitions, maintenance request forms, and updating log books, etc. * May perform all housekeeping duties necessary including makings beds and vacuuming and cleaning guest rooms to ensure guest satisfaction. * Report, turn in, and/or log all lost and found items according to established procedures. * May regularly assist with deep cleaning projects. * May assist with other duties as assigned. ACCOUNTABILITY This is typically a 3rd layer of supervision in the housekeeping department in a large hotel, or assists the Executive Housekeeper at a smaller property, and whose primary duties are inspecting guest rooms, suites and public areas and instructing employees on corrective action. QUALIFICATIONS AND REQUIREMENTS High School Diploma or equivalent plus 1-2 years housekeeping experience, preferably in a hotel of similar size and complexity, including some supervisory training/experience. Must speak fluent English. This job requires ability to perform the following: * Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds * Frequently standing up and moving about the facility * Frequently handling objects and equipment to maintain the facility * Frequently bending, stooping, and kneeling Other: * Communication skills are utilized a significant amount of time when interacting with guests and employees. * Reading and writing abilities are utilized often when compiling departmental records, logs, or paperwork. * Basic mathematical skills are used occasionally. * May be required to work nights, weekends, and/or holidays. Pay Rate is $20/hr. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

The hourly pay rate for this role is $16. 50. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

Role Purpose As a Room Attendant - you'll make sure our rooms and suites are always 'fresh and welcoming' for our guests after a busy day at work - creating a haven for them to escape and relax in - or get a bit of last minute work done. Key Accountabilities * You'll make sure our rooms are always at their best - we have standards - but it's down to you to make that room special and memorable for guests. * Help guests - you'll be happy to help if someone needs a toothbrush or directions for example. * Keep your supervisor updated on room service progress and alert them to any repairs needed * Safety aware - follow our established safety procedures at all times - and wear protective equipment when needed. * Be organised - keep on top of supplies and amenities and always try to minimise waste. * Reunite items with owners - and log any lost and found property. * Look smart - wear your uniform with pride. * Other ad-hoc duties - unexpected moments when we have to pull together to get a task done. * Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping. * Report, turn in, and/or log all lost and found items according to established procedures. * Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. * May regularly assist with deep cleaning projects. * May have turndown duties. * May assist with other duties as assigned. Key Skills & Experiences * It's a physical role and you'll be on your feet most of the day, so fitness is important. * Strength - with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects. * You'll might need to bend and kneel to complete some activities. * Literacy skills - reading, writing and basic maths skills. * Flexible attitude to shifts - you may need to work nights, weekends and/or holidays. The rate of pay for this role is $16.95 per hour.

We take our housekeeping standards seriously. So, we're searching for a Room Attendant with an exceptional eye for detail and a passion for perfection to make sure every guest enjoys a truly memorable experience. As a Room Attendant - you'll make sure our rooms, suites, and other areas in hotel, are always ‘fresh and welcoming' for our guests after a busy day at work - creating a haven for them to escape and relax in - or get a bit of last-minute work done. You'll make sure our rooms are always at their best - we have standards - but it's down to you to make that room special and memorable for guests. Help guests - you'll be happy to help if someone needs a toothbrush or directions for example. Keep your supervisor updated on room service progress and alert them to any repairs needed. Safety aware - follow our established safety procedures at all times - and wear protective equipment when needed. Be organized - keep on top of supplies and amenities and always try to minimize waste. Reunite items with owners - and log any lost and found property. Look smart - wear your uniform with pride. Other ad-hoc duties - unexpected moments when we have to pull together to get a task done. Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping. Report, turn in, and/or log all lost and found items according to established procedures. Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. May regularly assist with deep cleaning projects. May have turndown duties. May assist with other duties as assigned. What We Need from You - In the hotel industry we cater for our guest needs 24 hours a day, 7 days a week. Even though a shift will be assigned, in occasions we may require working varying shifts across a 7-day period, including weekends, evenings, and public holidays. It's a physical role and you'll be on your feet most of the day, so fitness is important. Strength - with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects. You'll might need to bend and kneel to complete some activities. Literacy skills - reading, writing and basic math skills. What we Offer ─ We'll reward all your hard work with a great salary and benefits - including a great room discount and superb training. Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work. Not Applicable for applicants in CA, CO, NJ, NY, WA, HI, IL, MN, VT, MA.

We take our housekeeping standards seriously. So, we're searching for a Room Attendant with an exceptional eye for detail and a passion for perfection to make sure every guest enjoys a truly memorable experience. As a Room Attendant - you'll make sure our rooms, suites, and other areas in hotel, are always ‘fresh and welcoming' for our guests after a busy day at work - creating a haven for them to escape and relax in - or get a bit of last-minute work done. You'll make sure our rooms are always at their best - we have standards - but it's down to you to make that room special and memorable for guests. Help guests - you'll be happy to help if someone needs a toothbrush or directions for example. Keep your supervisor updated on room service progress and alert them to any repairs needed. Safety aware - follow our established safety procedures at all times - and wear protective equipment when needed. Be organized - keep on top of supplies and amenities and always try to minimize waste. Reunite items with owners - and log any lost and found property. Look smart - wear your uniform with pride. Other ad-hoc duties - unexpected moments when we have to pull together to get a task done. Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping. Report, turn in, and/or log all lost and found items according to established procedures. Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. May regularly assist with deep cleaning projects. May have turndown duties. May assist with other duties as assigned. What We Need from You - In the hotel industry we cater for our guest needs 24 hours a day, 7 days a week. Even though a shift will be assigned, in occasions we may require working varying shifts across a 7-day period, including weekends, evenings, and public holidays. It's a physical role and you'll be on your feet most of the day, so fitness is important. Strength - with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects. You'll might need to bend and kneel to complete some activities. Literacy skills - reading, writing and basic math skills. What we Offer ─ We'll reward all your hard work with a great salary and benefits - including a great room discount and superb training. Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work. Not Applicable for applicants in CA, CO, NJ, NY, WA, HI, IL, MN, VT, MA.

At Cooper's Hawk, our Tasting Room Attendants do more than pour wine. They turn each tasting into a meaningful moment through friendly conversation, product knowledge, and genuine hospitality. With a passion for food, wine, and people, they guide guests through our wines and retail offerings while inviting them to become part of our Wine Club community. Every interaction is a chance to deliver an experience guests will remember and want to return to. What You Will Get * 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events * Monthly Wine Tastings for Two * Medical, Dental, Vision, and Telehealth * 401k with Company Match * Paid Time Off and Flexible Schedules * Early Pay Access * Wellness and Mental Health Support * Wine and Culinary Education * Career Growth Flight Plan * Team Member Rewards, Milestone Recognition, and Referral Bonuses How You Will Succeed Show Up Ready: Come Prepared, stay sharp, and start strong. * Learn our food, wine, and retail offerings so you can confidently guide each guest * Prepare your station for service and keep it clean and stocked * Study Cooper's Hawk menu, retail items, and wines that are offered to our guests. Own What You See: Take Responsibility, jump in, and do what needs to be done. * Restock and maintain product displays * Support the team with tasks like carryout orders and guest service in other areas when needed Stay in Sync: Communicate often, move with your team, and keep service flowing. * Communicate with team members to deliver smooth and memorable service * Follow steps of service and assist in daily operations Make It Personal: Be genuine, listen well, and tailor each experience. * Welcome every guest warmly and answer questions about wine, food, and our Wine Club * Proactively build relationships with guests and create memorable moments. * Use your knowledge of the Wine Club to invite and inform guests of the perks and benefits of joining our community of members. Add a Touch: Go beyond the expected to create memorable moments. * Share the story of Cooper's Hawk and invite guests to join our Wine Club * Introduce tastings and special retail items to enrich the guest experience What You Will Bring * At least 21 years of age * Experience in restaurants, retail, or wine environments preferred * Comfort speaking to guests about wine and the Wine Club * A passion for hospitality and creating memorable guest experiences * Ability to multitask in a fast paced environment * Ability to stand for long periods and lift up to 40 pounds * Flexible availability including weekends and some holidays Cooper's Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper's Hawk. Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery & Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

**Role Purpose** As a Room Attendant - you'll make sure our rooms and suites are always 'fresh and welcoming' for our guests after a busy day at work - creating a haven for them to escape and relax in - or get a bit of last minute work done. **Key Accountabilities** + You'll make sure our rooms are always at their best - we have standards - but it's down to you to make that room special and memorable for guests. + Help guests - you'll be happy to help if someone needs a toothbrush or directions for example. + Keep your supervisor updated on room service progress and alert them to any repairs needed + Safety aware - follow our established safety procedures at all times - and wear protective equipment when needed. + Be organised - keep on top of supplies and amenities and always try to minimise waste. + Reunite items with owners - and log any lost and found property. + Look smart - wear your uniform with pride. + Other ad-hoc duties - unexpected moments when we have to pull together to get a task done. + Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping. + Report, turn in, and/or log all lost and found items according to established procedures. + Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. + May regularly assist with deep cleaning projects. + May have turndown duties. + May assist with other duties as assigned. **Key Skills & Experiences** + It's a physical role and you'll be on your feet most of the day, so fitness is important. + Strength - with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects. + You'll might need to bend and kneel to complete some activities. + Literacy skills - reading, writing and basic maths skills. + Flexible attitude to shifts - you may need to work nights, weekends and/or holidays. Rate of pay for this role is at $17.50/hr. As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental ️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Role Purpose As a Room Attendant - you'll make sure our rooms and suites are always ‘fresh and welcoming' for our guests after a busy day at work - creating a haven for them to escape and relax in - or get a bit of last minute work done. Key Accountabilities You'll make sure our rooms are always at their best - we have standards - but it's down to you to make that room special and memorable for guests. Help guests - you'll be happy to help if someone needs a toothbrush or directions for example. Keep your supervisor updated on room service progress and alert them to any repairs needed Safety aware - follow our established safety procedures at all times - and wear protective equipment when needed. Be organised - keep on top of supplies and amenities and always try to minimise waste. Reunite items with owners - and log any lost and found property. Look smart - wear your uniform with pride. Other ad-hoc duties - unexpected moments when we have to pull together to get a task done. Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping. Report, turn in, and/or log all lost and found items according to established procedures. Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. May regularly assist with deep cleaning projects. May have turndown duties. May assist with other duties as assigned. Key Skills & Experiences It's a physical role and you'll be on your feet most of the day, so fitness is important. Strength - with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects. You'll might need to bend and kneel to complete some activities. Literacy skills - reading, writing and basic maths skills. Flexible attitude to shifts - you may need to work nights, weekends and/or holidays. Rate of pay for this role is at $17.50/hr.

Executive Housekeeper and the InterContinental Indianapolis The InterContinental Indianapolis, brings urban luxury and timeless style to Monument Circle. The landmarked Illinois Building has been restored to feature 170 Modern Guestrooms, 17 Luxurious Suites, Lobby Lounge and a stunning Rooftop Bar with iconic views of Monument Circle. Explore our very own InterContinental Hotels & Resorts - a truly international brand. Discover a modern, globally-focused culture where world travelers feel at home. Live the InterContinental life. You'll find us in beautifully restored buildings and many exciting new developments. With 60 properties in the pipeline, our extraordinary world is set to expand. At IHG we promise to give colleagues… Room to Belong: Enable Room to Grow: Enrich Room to Make a Difference: Empower The InterContinental creates exceptional experiences through our Brand Values by being: Thoughtful Cultured Remarkable We cultivate an engaging environment for our colleagues and guests by enlivening our IHG Core Values: Do the right thing Show we care Aim higher Celebrate difference Work better together About the Director of Housekeeping position The Director of Housekeeping will oversee all of the housekeeping and public space cleaning operations in the hotel. A little taste of your day-to-day Every day is different, but you'll mostly be: Direct daily activities, plan and assign work ensuring you always have the right staffing numbers. Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognize good performance. Educate and train all team members in compliance with federal, state and local laws and safety regulations. Ensure staff are properly trained and have the tools and equipment to carry out job duties. May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods. Make sure the quality of housekeeping and laundry services is always superb - we have standards - but it's down to you to make rooms special and memorable for guests. Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction. Help guests with their questions and complaints to achieve complete guest satisfaction. Maintain and order supplies and equipment while minimizing waste and maintaining “green” initiatives (example: container recycling, and cleaning agents). Reunite items with owners - and log any lost and found property. Perform other duties as assigned. May also serve as manager on duty. Help prepare and monitor the hotel's annual budget with a focus on increasing profitability. Maintain proper inventory levels managing cost per room for supplies. Carry out the special requests from guests, VIPs, repeat visitors and club members. Qualifications and Expectations: High School Diploma / secondary education / equivalent. Four years' housekeeping/laundry experience preferably in a hotel of similar size, including supervisory experience. Some college preferred. Must be fluent in local language and other languages preferred. What you can expect from us We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our well-being framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you'll become part of our ever-growing global family. The salary range for this role is $70,000 to $85,000. This job is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

Supervise and inspect the work of assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives. At **InterContinental Hotels & Resorts** ** ** we want our guests to feel special, cosmopolitan and In the Know which means we need you to: + **Be charming** by being approachable, having confidence and showing respect. + **Stay in the moment** by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done. + **Make it memorable** by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. DUTIES AND RESPONSIBILITIES **FINANCIAL RETURNS** - Control expenses and minimize waste within all areas of housekeeping. PEOPLE + Monitor performance and recommend disciplinary action in accordance with company rules and policies. Alert management of potentially serious issues. + Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their respective job duties. + Promote teamwork and quality service through daily communication and coordination with other departments. GUEST EXPERIENCE + Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. + Inspect all assigned areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction. Advise employees of deficiencies and instruct on corrective action. Provide adequate retraining as needed. © 2012 InterContinental Hotels Group. All rights reserved. Proprietary and Confidential. IC/JD_Custo m Template/CMH-AMER/EN-US/US/04.2012 RESPONSIBLE BUSINESS + Assist with scheduling and room assignments to ensure proper coverage. + Inspect storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair. + Complete all paperwork and closing duties such as filling out supply requisitions, maintenance request forms, and updating log books, etc. + May perform all housekeeping duties necessary including makings beds and vacuuming and cleaning guest rooms to ensure guest satisfaction. + Report, turn in, and/or log all lost and found items according to established procedures. + May regularly assist with deep cleaning projects. + May assist with other duties as assigned. ACCOUNTABILITY This is typically a 3 rd layer of supervision in the housekeeping department in a large hotel, or assists the Executive Housekeeper at a smaller property, and whose primary duties are inspecting guest rooms, suites and public areas and instructing employees on corrective action. QUALIFICATIONS AND REQUIREMENTS High School Diploma or equivalent plus 1-2 years housekeeping experience, preferably in a hotel of similar size and complexity, including some supervisory training/experience. Must speak fluent English. This job requires ability to perform the following: + Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds + Frequently standing up and moving about the facility + Frequently handling objects and equipment to maintain the facility + Frequently bending, stooping, and kneeling Other: + Communication skills are utilized a significant amount of time when interacting with guests and employees. + Reading and writing abilities are utilized often when compiling departmental records, logs, or paperwork. + Basic mathematical skills are used occasionally. + May be required to work nights, weekends, and/or holidays. Pay Rate is $20/hr. **The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.** As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental ️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Supervise and inspect the work of assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives. At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to: Be charming by being approachable, having confidence and showing respect. Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done. Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. DUTIES AND RESPONSIBILITIES FINANCIAL RETURNS • Control expenses and minimize waste within all areas of housekeeping. PEOPLE Monitor performance and recommend disciplinary action in accordance with company rules and policies. Alert management of potentially serious issues. Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their respective job duties. Promote teamwork and quality service through daily communication and coordination with other departments. GUEST EXPERIENCE Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. Inspect all assigned areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction. Advise employees of deficiencies and instruct on corrective action. Provide adequate retraining as needed. © 2012 InterContinental Hotels Group. All rights reserved. Proprietary and Confidential. IC/JD_Custo m Template/CMH-AMER/EN-US/US/04.2012 RESPONSIBLE BUSINESS Assist with scheduling and room assignments to ensure proper coverage. Inspect storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair. Complete all paperwork and closing duties such as filling out supply requisitions, maintenance request forms, and updating log books, etc. May perform all housekeeping duties necessary including makings beds and vacuuming and cleaning guest rooms to ensure guest satisfaction. Report, turn in, and/or log all lost and found items according to established procedures. May regularly assist with deep cleaning projects. May assist with other duties as assigned. ACCOUNTABILITY This is typically a 3 rd layer of supervision in the housekeeping department in a large hotel, or assists the Executive Housekeeper at a smaller property, and whose primary duties are inspecting guest rooms, suites and public areas and instructing employees on corrective action. QUALIFICATIONS AND REQUIREMENTS High School Diploma or equivalent plus 1-2 years housekeeping experience, preferably in a hotel of similar size and complexity, including some supervisory training/experience. Must speak fluent English. This job requires ability to perform the following: Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds Frequently standing up and moving about the facility Frequently handling objects and equipment to maintain the facility Frequently bending, stooping, and kneeling Other: Communication skills are utilized a significant amount of time when interacting with guests and employees. Reading and writing abilities are utilized often when compiling departmental records, logs, or paperwork. Basic mathematical skills are used occasionally. May be required to work nights, weekends, and/or holidays. Pay Rate is $20/hr. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Role Purpose As Executive Housekeeper, you'll keep all aspects of housekeeping running smoothly - and ensure high standards are met to deliver memorable and unique guest experiences. Key Accountabilities People Direct daily activities, plan and assign work ensuring you always have the right staffing numbers. Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognize good performance. Educate and train all team members in compliance with federal, state and local laws and safety regulations. Ensure staff are properly trained and have the tools and equipment to carry out job duties. Guest Experience Make sure the quality of housekeeping and laundry services is always superb - we have standards - but it's down to you to make rooms special and memorable for guests. Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction. Carry out special requests from guests, VIPs, repeat visitors and club members. Help guests with their questions and complaints to achieve complete guest satisfaction. Responsible Business Maintain and order supplies and equipment whilst minimizing waste and maintaining “green” initiatives (example: container recycling, and cleaning agents). Reunite items with owners - and log any lost and found property. Perform other duties as assigned. May also serve as manager on duty. Financial Help prepare and monitor the hotel's annual budget with a focus on increasing profitability. Maintain proper inventory levels managing cost per room for supplies and labor Carry out the special requests from guests, VIPs, repeat visitors and club members. Key Skills & Experiences Four years' housekeeping experience preferably in a hotel of similar size, including management experience. Must be fluent in local language and other languages preferred. The salary range for this role is $70,000 to $90,000. This job is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

About us: As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to: Be charming by being approachable, having confidence and showing respect. Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done. Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. A Shining Star Among Downtown Miami Hotels, the InterContinental Miami features the city's premier accommodations, convention, and meeting facilities. Overlooking sparkling Biscayne Bay, we provide a secure, inviting environment in a well-established area of the city. Priding ourselves on being ONE GREAT TEAM and honored as one of the TOP WORKPLACES of South Florida by the Sun Sentinel for the nineth year. Your day to day: As an On-Call Extra Banquet Attendant, you will stock and maintain adequate beverage supplies. You'll welcome our guests. You will provide prompt and courteous food and beverage service to banquet/catering functions while creating a memorable experience for all meeting attendees, meeting planners, and all guest. DUTIES AND RESPONSIBILITIES: Stock bar area with liquor, beer, wine, non-alcoholic drinks, ice, and supplies by following established procedures. Replenish as needed throughout shift. Clean beverage equipment, glasses, and service areas; assist in clearing tables and cleaning work areas. Serve menu items to guests in a prompt and courteous manner and according to the banquet event order; time the service of courses to correspond with the dining pace of the guests. Perform pre- and post-shift side work; set-up, condiments, etc. Clear tables after service. Remove trays of dirty dishes, silverware and glassware to kitchen for cleaning. Respond to guest inquiries and special requests promptly and professionally to ensure guest satisfaction; notify supervisor of guest complaints or unusual situations. Properly store all reusable goods. Perform other duties as assigned which may include assisting with set up and break down of function space, and plating of meals. Qualifications and Requirements: Basic reading and writing. Food service experience with general knowledge of banquet operations. This job requires ability to perform the following: Handling, carrying or lifting items weighing up to 75 pounds (ice, carts, boxes, bottles, tables, chairs, trays, etc.) Standing and moving about the work areas Moving about the function areas. Bending, stooping, kneeling Other: Communication skills are utilized a significant amount of time when interacting with guests, cooks, wait staff, and supervisors. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. Reading and writing abilities are utilized often when taking orders, completing paperwork, etc. Mathematical skills, including basic math are used frequently. May be required to work nights, weekends, and/or holidays. What we offer: The hourly pay rate for this role is $3.75, plus gratuities. We offer a comprehensive package. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities/ Females/ Veterans/ Disabled.

The hourly pay rate for this role is $16.50. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees. As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental ️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

The hourly pay rate for this role is $16.50. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

**Role Purpose** As a Room Attendant - you'll make sure our rooms and suites are always 'fresh and welcoming' for our guests after a busy day at work - creating a haven for them to escape and relax in - or get a bit of last minute work done. **Key Accountabilities** + You'll make sure our rooms are always at their best - we have standards - but it's down to you to make that room special and memorable for guests. + Help guests - you'll be happy to help if someone needs a toothbrush or directions for example. + Keep your supervisor updated on room service progress and alert them to any repairs needed + Safety aware - follow our established safety procedures at all times - and wear protective equipment when needed. + Be organised - keep on top of supplies and amenities and always try to minimise waste. + Reunite items with owners - and log any lost and found property. + Look smart - wear your uniform with pride. + Other ad-hoc duties - unexpected moments when we have to pull together to get a task done. + Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping. + Report, turn in, and/or log all lost and found items according to established procedures. + Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. + May regularly assist with deep cleaning projects. + May have turndown duties. + May assist with other duties as assigned. **Key Skills & Experiences** + It's a physical role and you'll be on your feet most of the day, so fitness is important. + Strength - with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects. + You'll might need to bend and kneel to complete some activities. + Literacy skills - reading, writing and basic maths skills. + Flexible attitude to shifts - you may need to work nights, weekends and/or holidays. The rate of pay for this role is $16.95 per hour. As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental ️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Role Purpose As a Room Attendant - you'll make sure our rooms and suites are always ‘fresh and welcoming' for our guests after a busy day at work - creating a haven for them to escape and relax in - or get a bit of last minute work done. Key Accountabilities You'll make sure our rooms are always at their best - we have standards - but it's down to you to make that room special and memorable for guests. Help guests - you'll be happy to help if someone needs a toothbrush or directions for example. Keep your supervisor updated on room service progress and alert them to any repairs needed Safety aware - follow our established safety procedures at all times - and wear protective equipment when needed. Be organised - keep on top of supplies and amenities and always try to minimise waste. Reunite items with owners - and log any lost and found property. Look smart - wear your uniform with pride. Other ad-hoc duties - unexpected moments when we have to pull together to get a task done. Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping. Report, turn in, and/or log all lost and found items according to established procedures. Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. May regularly assist with deep cleaning projects. May have turndown duties. May assist with other duties as assigned. Key Skills & Experiences It's a physical role and you'll be on your feet most of the day, so fitness is important. Strength - with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects. You'll might need to bend and kneel to complete some activities. Literacy skills - reading, writing and basic maths skills. Flexible attitude to shifts - you may need to work nights, weekends and/or holidays. The rate of pay for this role is $16.95 per hour.