Assistant General Manager jobs at IHOP - 172 jobs

They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter, both big and small. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we're all in good company. What You'll Do - You'll Make the Moment As a Cracker Barrel Restaurant Manager, you're not just running a restaurant, you're a leader who focuses on the people and the place. You'll oversee both font-and back-of-house operations, ensuring our guest and team members know that we are committed to Always Serving Up More Than a Meal. With your leadership, you'll coach and develop your team, manage inventory, and deliver on the kind of guest experience we're known for. Backed by the right tools and training, you'll set the example and inspire your team to share the goodness of country hospitality. So if you're someone who…. Leads with care, making sure both employees and guests feel valued Thrives managing the full restaurant experience from kitchen flow to front-of-house service Balances operational focus with people-first leadership Stays cool under pressure and encourages your team through busy shifts Believes hospitality is a team effort that starts with strong leadership Has 2-5+ years of successful restaurant management experience, including 1 year of Cracker Barrel experience Can work 50 hours a week (five 10-hour shifts), including holidays and weekends as needed Has a valid driver's license … come on in, we've been expecting you! Focus on You We're all about making sure you're taken care of too. Here's what's in it for you: Good Work Deserves Good Pay: Competitive Annual Salary | Annual Merit Increase Opportunities | Quarterly Bonus Opportunities Support That Goes Beyond the Clock: Medical, Rx, Dental and Vision Benefits on Day 1| Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance Program Grow and Thrive Your Way: Over 90% of General Manager and District Managers openings are filled internally| Tuition Reimbursement | Professional Development Culture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together Invest in Your Future: 401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase Program More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more! A Little About Us Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal. See for yourself. Apply now. Cracker Barrel is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.

They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter, both big and small. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we're all in good company. **What You'll Do - You'll Make the Moment** **WHY CRACKER BARREL** What is it like to work at Cracker Barrel? It feels like ... + **Care beyond the table** - At Cracker Barrel, our managers play a vital role in caring for our employees and guests. Through their leadership, our care and hospitality shine. We strive to provide our managers with the right resources and tools to make serving up care for others possible. + **Opportunities to fill your cup** - Essential to the growth and development learning journey, our managers get trained and equipped to be role models of the employee and guest experience. At the center of both experiences, they receive care, guidance, support and encouragement - and are then able to pass it on to their team members. + **A warm welcome** - For more than 50 years, we have served up a sense of warmth and hospitality across hundreds of stores and multiple states. Our managers are the "something special" that fuels the fires of employees to take pride and comfort in keeping that enduring Cracker Barrel hospitality alive. **Serving up the care - and career - you crave.** **WHAT YOU'LL DO** As a Restaurant Associate Manager, you'll combine your passion for people and restaurant management skills to deliver excellent guest and employee experiences while driving business results. They say variety is the spice of life, and we agree! Our Restaurant Associate Managers are people leaders and execute all store operations including front- and back-of-house responsibilities. With home office support available to you on a 24/7 basis, you'll have everything you need to succeed. **WHAT YOU'LL NEED** + 2+ years of successful restaurant management experience + Ability and willingness to work 50 hours a week (five 10-hour shifts) + Ability and willingness to work holidays and weekends as needed + A caring attitude with a dedication to hospitality + Valid driver's license + Must be fluent in English **WHAT'S IN IT FOR YOU ** + **Compensation and Bonuses** : Competitive Annual Salary | Annual Merit Increase Opportunities | Quarterly Bonus Opportunities + **Care for Your Well-being** : Medical, Rx, Dental and Vision Benefits on Day 1 | Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance Program + **Growth and Development:** Nearly 100% internal promotion for General Managers and District Managers openings | Tuition Reimbursement | Professional Development + **Invest in Your Future:** 401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase Program + **Even More to Look Forward to** : 35% Discount on Cracker Barrel Food and Retail items **ABOUT US** _For more than 50 years, we have committed to serving up a sense of warmth and hospitality across hundreds of stores across the country. We believe in providing opportunities for growth and development for our 70,000 plus team members and take pride and comfort in that enduring Cracker Barrel hospitality. It's something our employees and guests can count on now and into the future as we welcome new employees, guests, and experiences. Just like uncovering a delightful find in our stores, there is potential for discovery and fulfillment in every job at Cracker Barrel._ **PURSUE THE CAREER YOU CRAVE-APPLY NOW** **AFTER YOU APPLY: WHAT HAPPENS NEXT** Based on your application information, you may be given the opportunity to complete a video interview shortly after applying. This will include a set of questions for you to record a response to along with an interactive element. Remember to keep an eye on your email for information about your next steps. **Cracker Barrel is an equal opportunity employer.** Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. **Focus on You** We're all about making sure you're taken care of too. Here's what's in it for you: **A Little About Us** Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal. **See for yourself. Apply now.** **Cracker Barrel is an equal opportunity employer.** Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. They say you are the company you keep-And at Cracker Barrel we take that seriously. Bringing together folks who share a sense of pride in their work, and joy in hospitality. While building teams where everyone can see how much their contribution is valued. Because making a difference in someone's life can feel big-But it's often the smallest moments that make the deepest impact. We're all in this together-to make a real difference for our guests, every day. That's why, at Cracker Barrel, you're all in good company. Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more-somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots-always serving up more than a meal. In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department online (************************************************* ) or toll free at **************. Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact (*************** so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process.

They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter, both big and small. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we're all in good company. **What You'll Do - You'll Make the Moment** As a Cracker Barrel Restaurant Manager, you're not just running a restaurant, you're a leader who focuses on the people and the place. You'll oversee both font-and back-of-house operations, ensuring our guest and team members know that we are committed to Always Serving Up More Than a Meal. With your leadership, you'll coach and develop your team, manage inventory, and deliver on the kind of guest experience we're known for. Backed by the right tools and training, you'll set the example and inspire your team to share the goodness of country hospitality. So if you're someone who.... + Leads with care, making sure both employees and guests feel valued + Thrives managing the full restaurant experience from kitchen flow to front-of-house service + Balances operational focus with people-first leadership + Stays cool under pressure and encourages your team through busy shifts + Believes hospitality is a team effort that starts with strong leadership + Has 2-5+ years of successful restaurant management experience, including 1 year of Cracker Barrel experience + Can work 50 hours a week (five 10-hour shifts), including holidays and weekends as needed + Has a valid driver's license ... come on in, we've been expecting you! **Focus on You** We're all about making sure you're taken care of too. Here's what's in it for you: + Good Work Deserves Good Pay: Competitive Annual Salary | Annual Merit Increase Opportunities | Quarterly Bonus Opportunities + Support That Goes Beyond the Clock: Medical, Rx, Dental and Vision Benefits on Day 1| Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance Program + Grow and Thrive Your Way: Over 90% of General Manager and District Managers openings are filled internally| Tuition Reimbursement | Professional Development + Culture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together + Invest in Your Future: 401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase Program + More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more! **A Little About Us** Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal. **See for yourself. Apply now.** **Cracker Barrel is an equal opportunity employer.** Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. They say you are the company you keep-And at Cracker Barrel we take that seriously. Bringing together folks who share a sense of pride in their work, and joy in hospitality. While building teams where everyone can see how much their contribution is valued. Because making a difference in someone's life can feel big-But it's often the smallest moments that make the deepest impact. We're all in this together-to make a real difference for our guests, every day. That's why, at Cracker Barrel, you're all in good company. Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more-somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots-always serving up more than a meal. In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department online (************************************************* ) or toll free at **************. Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact (*************** so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process.

JOB TITLE: District Manager (DM) REPORTS TO: Senior Vice President (SVP) The District Manager (DM) has overall responsibility for managing daily operations of the restaurant business in order to achieve and maintain high standard of quality, service and cleanliness and ensuring the restaurants desired outcomes i.e., increased sales, profitability, and employee retention. The DM empowers the Restaurant General Managers (RGM) team within their district to oversee the financial controls, operations, people development, customer service and company compliance within the restaurant across all shifts. A DM should be flexible and be able to work the hours necessary for the proper discharge of their duties and/or required by the needs of the business. NOTE: Each "key activity" described below identifies, the primary (but not exclusive) core competency related to the performance Responsibilities and Key Activities 1. Leads Operations Excellence (Health & Safety, Loss Control): · Demonstrates expert understanding of Operations Excellence Standards (Clean, Safe, Hot and Fresh, Friendly and in a reasonable time frame of guest expectations. · Provides operations direction to team in a clear, concise and positive way and coaches others to lead operations. Consistently deliver on standards throughout all day parts by utilising travel paths, cleaning schedules and daily checklists. Complies with legal and company directives. Keeps accurate records. · Demonstrates patience and a positive attitude with management team and team members while delegating tasks and giving instructions. · Restaurant embraces new platforms through rigorous implementation plan. Management supports new processes and actively coaches transition phase. · Ensures that Health and Safety and Food Safety working practices are adhered to at all times across the district. 2. Business Planning Financial Control · Overall financial planning · Delivers GP through control of food costs, waste, employee meals, free food and merchandise · Forecasts monthly profit verses plan and delivers against P&L. Identifies any shortfalls and implements solutions to meet targets. · Use one-to-one business reviews to discuss all aspects of P&L. Shares and implements good practice amongst others · Understands and analyze retail audit trends, implements recommendation and ensures compliance to cash policy at all times. Restaurant paperwork checked on a daily basis and action discrepancies. Completes weekly stock count and communicates findings to SVP on weekly review meetings. 3. Customer Service-Leads Customer Service · Leads by example and motivates teams to deliver a great guest experience at all times · Makes professional impression on customers and team through positive and friendly attitude and proactive interaction to seek feedback on customer experience · Ensure team set up to deliver a great guest experience across all areas · Meet or exceed speed of service standard through effective application of labor scheduling · Ensure that guest conflict is resolved in a timely, friendly and professional manner in order to achieve a satisfactory outcome 4. People Management and Team Talent · Maintains a supportive environment through regular management meetings, one to one reviews and specific staff events · Provides the team with clear direction and support · Enhances teamwork both within the restaurant and across the area through open and honest communication · Complete annual performance review for management team · Complete Leadership Development Review (LDR) process for the management team · Manage absence and disciplinary issues within the district, seeking specialist advice where necessary · Leads development and implementation of strategies to identify/hire/promote and retain effective team talent; assists Regional Training Manager with management recruitment and selection · Coaches management team members on people leadership skills and management tools for maximum efficiency · Identifies effective team members who are “at-risk-of-departing” and takes appropriate action for retention · Ensure succession plans are in place for the whole team with specific development actions for key individuals; understands the need to continually improve the strength of the team 5. Sales Building · Executes national and local promotions with zero defects. Ensures Managers prepare in advance, motivates the team and supports execution · Continuously aware of competitor activity and understand the impact on day part within own restaurant sales. Offer short and term solution · Implement menu management procedures through dayparts (Breakfast, Lunch, Side Orders, Value for Money Meals day and night offers) · Use current company guidelines to find ways to upsell, ensure clear targets are posted and reviewed · Reward and recognition schemes in place Qualifications 1. Demonstrated leadership and development skills with 1 to 4 years of excellent performance standards in a restaurant or retail environment or a comparable work record, preferably in a restaurant or in the retail/hospitality industry 2. English language proficiency that enables effective communication 3. Completion of the following internal training workshop or is willing to complete them within the required time frames: Management Training Foundations, Food Safety Level 2 (SERVSAFE). Critical Relationships: 1. RGM's and Restaurant Team 2. SVP (Senior Vice President) 3. HR / Training / Department Heads 4. Head Office 5. Customers 6. Suppliers and Contractors ```Duties``` - Oversee and manage multiple district locations, ensuring operational efficiency and effectiveness - Develop and implement strategies to drive business growth and achieve sales targets - Monitor and analyze key performance indicators to identify areas for improvement and implement process enhancements - Provide leadership and guidance to district managers and their teams, fostering a culture of high performance and accountability - Collaborate with cross-functional teams to develop and execute strategic initiatives - Conduct regular performance evaluations and provide coaching and development opportunities to enhance team members' skills - Manage profit and loss for the district, making data-driven decisions to optimize financial performance - Ensure compliance with company policies, procedures, and regulatory requirements ```Skills``` - Strong background in process improvement, with the ability to identify opportunities for operational efficiencies - Proven track record in sales, with the ability to drive revenue growth and meet or exceed targets - Excellent supervisory skills, with the ability to effectively lead and motivate a team - Strategic planning expertise, with the ability to develop and execute plans to achieve business objectives - Business development acumen, with the ability to identify new opportunities for growth and expansion - Proficient in profit loss management, with the ability to analyze financial data and make informed decisions - Project management skills, with the ability to effectively plan, execute, and monitor projects - Strong leadership abilities, with the ability to inspire and influence others towards achieving common goals Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Work schedule 10 hour shift Weekend availability On call Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance 401(k) Paid training Mileage reimbursement

Know what it's like to be in the stadium on game day? Then you know what it's like to work at Buffalo Wild Wings. It's fun. It's fast-paced. We're at the top of our game - and we want to keep it that way. So, we're constantly upping the ante, providing the ultimate experience for our fans. And, of course, it's our people that bring that experience to life. GAME DAY Our Assistant General Manager (AGM) is our assistant coach, overseeing the Heart of House (HOH) and Bar operations within the sports bar. Training? Zone rollouts? Inventory? Sales building? No problem. Get the right tools into your hands and you're ready to dig in. You'll be responsible for managing the HOH and Bar costs and ensure that your Team has the tools and resources to win the game. The day to day operations of the sports bar will be part of your primary focus and you'll be responsible for executing your plays along with the sports bar management team. WE'LL PROVIDE THE PLAYBOOK, HERE'S WHAT YOU SHOULD BRING TO THE TABLE * You know the business. You have general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, computer operations. * You have the education and experience. You're a high school graduate or similar. Extra points if you bring a bachelor's degree, have 3 years of management experience and previous Front of House (FOH) and HOH/Kitchen management experience. * You're Team focused. You have a passion for training and developing your Team. BRAG FACTOR You'll be working for the hottest brand around and have tons of fun doing it. What else is in it for you? You'll be set up for success right out of the gate. The same vigor that we put into developing sauces for our famous wings, we put into developing and growing our Team Members. If you're hungry for the next step in your career, we'll help you get there. Did we mention that you'll never miss that history-making sports play ever again?

Benefits: * Free food & snacks * Health insurance * Opportunity for advancement Our franchise organization, Vitall Partners, is currently seeking to join our team! In this entry-level, hourly management position, you are cross trained in all skill positions within the restaurant and gain knowledge of operational tasks including ordering, receiving, storage, and menu planning. You work closely with the General and Associate Managers and complete a certification program including a series of modules designed to teach in-store management skills. Assists in food production and operations of the back of the house and front of the house using Golden Corral products, recipes, procedures and company systems to ensure that the standards for quality food, recipes, hospitality and cleanliness are achieved for our guests. During times when a salaried restaurant manager is not on duty in the restaurant, the Assistant Manager assumes the front of the house and back of the house management responsibilities. Our franchise organization offers benefits designed to meet the particular needs of you and your family. Golden Corral offers paid training and the opportunity for upward mobility. We are looking for hardworking individuals with some restaurant management experience who want to grow and develop with a top company. Requirements: * 1-2 years' experience in the food service industry, preferably in a management capacity in a high-volume restaurant with diversified menu offering. * Education and training associated with completion of a high school diploma and college coursework in hospitality or business is preferred. * Position requires standing and walking for periods of 2-5 hours without a rest break, task sequencing and the completion of complex administrative responsibilities. * Frequent heavy (in excess of 25lbs.+) lifting and carrying, bending and reaching overhead is required. Travel and relocating may be needed as we are hiring for multiple locations. Thank you for your interest in Golden Corral. Upon completion of your online application, you may be directed to complete an additional online questionnaire that is specific to the position in which you are applying. The job opening listed on this page has been posted by an independent franchisee of Golden Corral Corporation. Golden Corral Corporation does not hire or employ any individuals at this franchise location. The franchisee will make all decisions with respect to applications for the position listed on this page. The name of the franchisee appears in this job posting. All questions concerning this job opportunity should be directed to the franchisee.

Summary Description: The General Manager is a business partner accountable for leading a single Restaurant Management and Associate team to deliver Steak 'n Shake operational and financial standards on all shifts. The General Manager has overall responsibility for assessing Management and Associate performance to identify opportunities for development and coach for improvement. This position has primary accountability for the delivery and implementation of all Steak 'n Shake procedures, policies and specifications which deliver the Steak 'n Shake Vision and Mission. The General Manager will partner directly with his/her Division President and will receive market level support from his/her Human Resource Manager and Field Training Manager / Coordinator to meet the business and strategic objectives of the organization. * Team Function/Scope: This position serves as the primary leader of a single Steak 'n Shake Restaurant * Department: Operations - Restaurant * Reports to: Division President * FLSA: Exempt * Direct reports: Restaurant Manager, Manager, Shift Manager, Trainers and all Restaurant Associates 1. RESPONSIBILITIES: Major functions/tasks performed in the job and the deliverable (report, product, output, etc.) produced. Primary and Ongoing Accountabilities * Create an environment of sales growth through guest focus and delivery of Steak 'n Shake procedures and policies * Identify, Train and Develop Trainers, Shift Managers, Managers and Restaurant Managers • Develop, Focus and Motivate the Management team to consistently deliver the Steak 'n Shake objectives; Delighting Guests, Eliminating Unnecessary costs, Increasing quality, and Reducing Prices • Train, Coach and Inspire Associates to deliver exceptional service, food and environment to the Guest • Lead Restaurant team to deliver on key metrics and financial expectations (Field Results Report) • Manage all restaurant costs to deliver positive cash flow * Maintain strict compliance with food, health, safety and security standards and procedures • Create a safe environment free of harassment * Deliver best in class Gold Standard service * Lead by Example * Demonstrate effective decision making and problem solving skills that support the Steak 'n Shake Principles; Relentless Pursuit of Excellence, Exceed Guest Expectations, Golden Rule, Economic Objective and Entrepreneurial Approach * Lead Labor Management system through Labor Report analysis, schedule approval and execution of shift labor management * Has the final authority over discipline and termination decisions * Has the final authority for all hiring decisions Specific Duties and Responsibilities Customer Satisfaction: Build the business by relentlessly pursuing excellence and growing customer traffic over prior year: Effectively interact with Guests to ensure we exceed their expectations with the highest quality food and great service. Immediately address Guest concerns and complaints utilizing the Steak 'n ShakeGuest Recovery Model - L.E.A.R.N. Ensure Guests are immediately recognized upon entering and as they are leaving Train and motivate managers and associates to deliver great hospitality toward all guests and other associates Consistently and effectively communicate with Managers and Associates through scheduled meetings, communications boards, training sessions and formal and informal coaching Create a positive team environment through selecting service oriented Associates who are aligned through ongoing coaching Brand Protection: Operate in accordance with our Gold Standard expectations and other food safety practices, delighting our Guests with outstanding fresh food and training our valuable people: Verify sales forecast for accuracy in accordance with local influences. Execute the 14 point walk - ensuring the facility is radiant, the managers and associates are motivated, stations are appropriately setup / re-stocked for meal periods, and constantly move through the restaurant coaching and directing associates to ensure quality adherence and speed standards are achieved. Assess current and future staffing needs, create and execute staffing plans to ensure100% staffing on all shifts, year round Interviews and approves all associate hires utilizing the Select the Best tool - ensuring the candidate exemplifies the 3 I's; Intensity, Integrity, Intelligence Develop and train managers and trainers on standards, job requirements and new policies and procedures Monitor food quality, portioning and speed from the EXPO window and resolve any issues immediately Deliver Gold Standard service through effective associate and management communication of standards and expectations Train and ensure all safety procedures are strictly adhered to Financial Growth: Manage profitable shifts focused on delighting our guests, increasing quality and reducing prices: Approve schedules following the Labor Scheduling System parameters including scheduling breaks, utilizing the 15 minute scheduler and having schedules completed and approved by the DP for posting by 5 pm on Friday Validate appropriate staffing levels of well-trained associates on all shifts Validate effective food ordering and accurate inventory levels within the restaurant Ensure proper receiving of food deliveries, storage and posting into the FoodManagement System Complete weekly, period and quarterly inventory and accurately post into the back office Food Management System Manage "other supplies" and small wares to ensure adequate amount of supplies are available at all times Maintain strict adherence to the cash handling and banking policies and procedures Validating effective completion of shift tools and administrative duties as designed by Steak 'n Shake Ensure strict adherence to all State and Federal regulatory laws 2. SCOPE: Impact this job has in terms of decisions made, direction given, number of employees supervised, size of organization managed or supported, impact of errors, dollars, etc. * Implements procedures, training and programs designed by Steak 'n Shake to effectively deliver the Steak 'n Shake Mission, Vision and Principles * Interviews and hires Associates within compliance of FLSA and Steak 'n Shake guidelines * Takes responsibility for financial results * Serves as a resource to colleagues and as a mentor to less experienced Managers * Analyzes and provides solutions using Steak 'n Shake programs to resolve complex problems within the restaurant 3. KEY RELATIONSHIPS: Position's key contacts and relationships. Primary: * Restaurant Associates and Trainers • Restaurant Management * Division President Secondary: * Field Training Manager • Human Resource Manager 4. REQUIREMENTS: Typical minimum requirements to perform the job. * High School graduate or equivalent education preferred * Certified in all Service and Production Stations at Steak 'n Shake or equivalent experience * ServSafe certified * Understand Steak 'n Shake policies, procedures, state laws, Health codes, Safe food handling and Sanitation procedures * Positive, motivating communication skills • Strong organization and time management skills * Strong coaching and mentoring skills • Flexible and adaptable to changing circumstances * Ability to read, write, perform mathematical calculations and analyze data * Demonstrate key principles: Golden Rule, Relentless pursuit of Excellence, Exceeding guest expectations, Economic objective, Entrepreneurial approach * Able to work in excess of 50 hours per week while standing, walking and stretching * Able to lift, carry, push and pull 30 lbs * Able to perform any task performed by a service or production associate * Able to see across the restaurant to monitor and oversee the operation * Able to legally operate a motor vehicle * Able to hear, understand and professionally respond to guest and employee inquiries, comments and concerns 5. KEY PERFORMANCE INDICATORS: Key indicators to be used to measure job performance. • Field Results Report (FRR) * Key Metrics * Food Management System * Labor Management System * Effective working relationship with Above Store Leaders, Restaurant Management, colleagues and direct reports 6. CAREER PATH: Logical positions along the career path, vertical and/or lateral. * Field Training Manager * Franchise Partner 7. Competencies: Critical behavioral and technical competencies typically required to perform the work associated with each level. Competency 0-6 Months 6-12 Months 12-24 Months 1. Self Manages Advanced Expert Expert 2. Communicates Effectively Advanced Expert Expert 3. Coaches and Develops Advanced Advanced Expert 4. Creates Teams Advanced Advanced Expert 5. Manages Food Standards Advanced Expert Expert 6. Manages Service Standards Advanced Expert Expert 7. Manages Restaurant Environment Advanced Advanced Advanced 8. Grows the business Advanced Expert Expert 9. Plans and Manages Advanced Advanced Advanced 10. Financial Accountability Intermediate Advanced Advanced Note: This is not an exhaustive list of roles, activities, requirements, efforts, or working conditions associated with the position. This description is intended to be an accurate reflection of the current position. Steak n Shake reserves the right to revise the position or to require that other or different activities be performed when circumstances change (i.e., emergencies, changes in personnel or workload, rush jobs, or technological developments).

Job Description Summary Description: The General Manager is a business partner accountable for leading a single Restaurant Management and Associate team to deliver Steak ‘n Shake operational and financial standards on all shifts. The General Manager has overall responsibility for assessing Management and Associate performance to identify opportunities for development and coach for improvement. This position has primary accountability for the delivery and implementation of all Steak ‘n Shake procedures, policies and specifications which deliver the Steak ‘n Shake Vision and Mission. The General Manager will partner directly with his/her Division President and will receive market level support from his/her Human Resource Manager and Field Training Manager / Coordinator to meet the business and strategic objectives of the organization. Team Function/Scope: This position serves as the primary leader of a single Steak ‘n Shake Restaurant Department: Operations - Restaurant Reports to: Division President FLSA: Exempt Direct reports: Restaurant Manager, Manager, Shift Manager, Trainers and all Restaurant Associates 1. RESPONSIBILITIES: Major functions/tasks performed in the job and the deliverable (report, product, output, etc.) produced. Primary and Ongoing Accountabilities • Create an environment of sales growth through guest focus and delivery of Steak ‘n Shake procedures and policies • Identify, Train and Develop Trainers, Shift Managers, Managers and Restaurant Managers • Develop, Focus and Motivate the Management team to consistently deliver the Steak ‘n Shake objectives; Delighting Guests, Eliminating Unnecessary costs, Increasing quality, and Reducing Prices • Train, Coach and Inspire Associates to deliver exceptional service, food and environment to the Guest • Lead Restaurant team to deliver on key metrics and financial expectations (Field Results Report) • Manage all restaurant costs to deliver positive cash flow • Maintain strict compliance with food, health, safety and security standards and procedures • Create a safe environment free of harassment • Deliver best in class Gold Standard service • Lead by Example • Demonstrate effective decision making and problem solving skills that support the Steak ‘n Shake Principles; Relentless Pursuit of Excellence, Exceed Guest Expectations, Golden Rule, Economic Objective and Entrepreneurial Approach • Lead Labor Management system through Labor Report analysis, schedule approval and execution of shift labor management • Has the final authority over discipline and termination decisions • Has the final authority for all hiring decisions Specific Duties and Responsibilities Customer Satisfaction: Build the business by relentlessly pursuing excellence and growing customer traffic over prior year: Effectively interact with Guests to ensure we exceed their expectations with the highest quality food and great service. Immediately address Guest concerns and complaints utilizing the Steak ‘n ShakeGuest Recovery Model - L.E.A.R.N. Ensure Guests are immediately recognized upon entering and as they are leaving Train and motivate managers and associates to deliver great hospitality toward all guests and other associates Consistently and effectively communicate with Managers and Associates through scheduled meetings, communications boards, training sessions and formal and informal coaching Create a positive team environment through selecting service oriented Associates who are aligned through ongoing coaching Brand Protection: Operate in accordance with our Gold Standard expectations and other food safety practices, delighting our Guests with outstanding fresh food and training our valuable people: Verify sales forecast for accuracy in accordance with local influences. Execute the 14 point walk - ensuring the facility is radiant, the managers and associates are motivated, stations are appropriately setup / re-stocked for meal periods, and constantly move through the restaurant coaching and directing associates to ensure quality adherence and speed standards are achieved. Assess current and future staffing needs, create and execute staffing plans to ensure100% staffing on all shifts, year round Interviews and approves all associate hires utilizing the Select the Best tool - ensuring the candidate exemplifies the 3 I's; Intensity, Integrity, Intelligence Develop and train managers and trainers on standards, job requirements and new policies and procedures Monitor food quality, portioning and speed from the EXPO window and resolve any issues immediately Deliver Gold Standard service through effective associate and management communication of standards and expectations Train and ensure all safety procedures are strictly adhered to Financial Growth: Manage profitable shifts focused on delighting our guests, increasing quality and reducing prices: Approve schedules following the Labor Scheduling System parameters including scheduling breaks, utilizing the 15 minute scheduler and having schedules completed and approved by the DP for posting by 5 pm on Friday Validate appropriate staffing levels of well-trained associates on all shifts Validate effective food ordering and accurate inventory levels within the restaurant Ensure proper receiving of food deliveries, storage and posting into the FoodManagement System Complete weekly, period and quarterly inventory and accurately post into the back office Food Management System Manage “other supplies” and small wares to ensure adequate amount of supplies are available at all times Maintain strict adherence to the cash handling and banking policies and procedures Validating effective completion of shift tools and administrative duties as designed by Steak ‘n Shake Ensure strict adherence to all State and Federal regulatory laws 2. SCOPE: Impact this job has in terms of decisions made, direction given, number of employees supervised, size of organization managed or supported, impact of errors, dollars, etc. • Implements procedures, training and programs designed by Steak ‘n Shake to effectively deliver the Steak ‘n Shake Mission, Vision and Principles • Interviews and hires Associates within compliance of FLSA and Steak ‘n Shake guidelines • Takes responsibility for financial results • Serves as a resource to colleagues and as a mentor to less experienced Managers • Analyzes and provides solutions using Steak ‘n Shake programs to resolve complex problems within the restaurant 3. KEY RELATIONSHIPS: Position's key contacts and relationships. Primary: • Restaurant Associates and Trainers • Restaurant Management • Division President Secondary: • Field Training Manager • Human Resource Manager 4. REQUIREMENTS: Typical minimum requirements to perform the job. • High School graduate or equivalent education preferred • Certified in all Service and Production Stations at Steak ‘n Shake or equivalent experience • ServSafe certified • Understand Steak ‘n Shake policies, procedures, state laws, Health codes, Safe food handling and Sanitation procedures • Positive, motivating communication skills • Strong organization and time management skills • Strong coaching and mentoring skills • Flexible and adaptable to changing circumstances • Ability to read, write, perform mathematical calculations and analyze data • Demonstrate key principles: Golden Rule, Relentless pursuit of Excellence, Exceeding guest expectations, Economic objective, Entrepreneurial approach • Able to work in excess of 50 hours per week while standing, walking and stretching • Able to lift, carry, push and pull 30 lbs • Able to perform any task performed by a service or production associate • Able to see across the restaurant to monitor and oversee the operation • Able to legally operate a motor vehicle • Able to hear, understand and professionally respond to guest and employee inquiries, comments and concerns 5. KEY PERFORMANCE INDICATORS: Key indicators to be used to measure job performance. • Field Results Report (FRR) • Key Metrics • Food Management System • Labor Management System • Effective working relationship with Above Store Leaders, Restaurant Management, colleagues and direct reports 6. CAREER PATH: Logical positions along the career path, vertical and/or lateral. • Field Training Manager • Franchise Partner 7. Competencies: Critical behavioral and technical competencies typically required to perform the work associated with each level. Competency 0-6 Months 6-12 Months 12-24 Months 1. Self Manages Advanced Expert Expert 2. Communicates Effectively Advanced Expert Expert 3. Coaches and Develops Advanced Advanced Expert 4. Creates Teams Advanced Advanced Expert 5. Manages Food Standards Advanced Expert Expert 6. Manages Service Standards Advanced Expert Expert 7. Manages Restaurant Environment Advanced Advanced Advanced 8. Grows the business Advanced Expert Expert 9. Plans and Manages Advanced Advanced Advanced 10. Financial Accountability Intermediate Advanced Advanced Note: This is not an exhaustive list of roles, activities, requirements, efforts, or working conditions associated with the position. This description is intended to be an accurate reflection of the current position. Steak n Shake reserves the right to revise the position or to require that other or different activities be performed when circumstances change (i.e., emergencies, changes in personnel or workload, rush jobs, or technological developments). We use eVerify to confirm U.S. Employment eligibility.

General Manager Job Type: Full-Time | 50-55 Hours per Week Industry: Quick Service Restaurant (QSR) Opportunity: Eligible for Franchise Partner Program Compensation up to $65k with path to ownership Lead a Restaurant at the Forefront of QSR Innovation At Steak 'n Shake, we're blending our rich heritage with bold innovation to redefine what a quick-service experience can be with a relentless focus on hospitality, ensuring every guest feels welcome, valued, and cared for. As a General Manager, you won't just manage, you'll lead from the front. This is a hands-on leadership role for those who take pride in operational excellence, team development, change management and getting results through doing the work, not just directing it. If you're a seasoned QSR leader looking to grow into ownership, this could be your pathway. Top-performing GMs are eligible to join our Franchise Partner Program-an opportunity to own and operate your own Steak 'n Shake with long-term financial and personal rewards. What You'll Do Restaurant Leadership & Operations Lead by example-actively working the line, prepping food, maintaining cleanliness, and serving guests. Wear a professional uniform daily-shirt and tie or collared blouse-setting the tone for team presentation. Ensure operational excellence across all shifts: opening, mid-day, and closing. Uphold all brand standards, food safety practices, and service protocols. Financial Performance Own the P&L: manage food costs, control inventory, verify invoices, and eliminate waste. Drive labor efficiency with smart scheduling, cross-training, and station versatility. Proactively monitor and reduce shrinkage through strong controls and real-time coaching. Inventory & Supply Chain Control Oversee inventory from the back door to the front line. Conduct regular inventory counts with attention to accuracy and waste reduction. Maintain strong vendor relationships and ensure tight invoice and delivery protocols. Team Building & Development Recruit, train, and retain top hourly talent. Build a cross-functional team trained across multiple stations to maximize labor productivity. Inspire a high-performing culture centered on hospitality, accountability, and consistency. Provide clear feedback and coaching tied to operational standards and results. Performance & Process Management Use metrics to drive decision-making: speed of service, food quality, guest satisfaction, and labor costs. Reinforce systems and SOPs that create repeatable success. Take pride in developing a restaurant that's clean, efficient, and welcoming. Job Requirements 3+ years of QSR or fast-casual restaurant management experience required. Proven history of consistent work tenure and reliable leadership. Deep understanding of food cost management, labor optimization, and operational KPIs. Hands-on leadership-comfortable working the drive through or grill when needed. Tech-savvy with POS systems, inventory platforms, and invoice tools. Strong physical stamina: can lift 50 lbs., stay on your feet all day, and thrive in a fast-paced kitchen. Professionalism that extends to your LinkedIn profile (if you have one) and resume-both should tell the same story. Track record in driving hospitality excellence and navigating change in a team setting. What Success Looks Like Your restaurant consistently exceeds goals for costs, guest satisfaction, and cleanliness. Your team is engaged, well-trained, and delivers fast, friendly service with pride. You maintain a polished, energetic presence-setting the tone every shift. Your store becomes a top performer and you're invited into the Franchise Partner Program. #GM7080

Assistant General Manager Reports to: Restaurant General Manager The Assistant General Manager (AGM) oversees all Restaurant activities during their shift, ensuring smooth store operations, exceptional guest service, and adherence to company standards. They support the Management Team in staff management and financial performance management, playing a pivotal role in implementing policies, ensuring safety standards, and fostering a positive work environment. As the GM's right hand, they assist in decision-making, training, and maintaining overall restaurant efficiency and profitability. The AGM will assist in executing limited GM duties as needed. Essential functions include, but are not limited to: Demonstrates self-awareness, motivates self and others, and proactively seeks feedback. Understands the impact of job responsibilities on Guests, Team, and Restaurant Operations. Ensures adherence to brand standards for service, food quality, and safety. Creates a supportive environment for team members and resolves concerns promptly. Treats employees with respect, recognition, and manages sales and labor tracking effectively. Maintains cleanliness, maintenance, and service standards to uphold brand image. Plans and executes shift operations efficiently, following company guidelines for cost control. Leads with empathy, fairness, and a focus on teamwork, identifying and developing talent for future roles. Applies financial understanding to improve business decisions and ensure cash handling procedures are followed. Ensures compliance with labor laws. Coordinates restaurant operations, including staffing and inventory management, and completes administrative duties. Identifies trends and implements action plans for improvement, focusing on long-term sales growth. Motivates and trains Team Members, ensuring compliance with safety and quality standards while maintaining a safe environment for guests and Team Members. Supports the success of the business hands-on as needed, whether by preparing food, serving guests, cleaning the store, or other duties. Other duties as assigned. What Will Make You Successful: Must be at least 18 years of age. High school diploma or equivalent restaurant management experience. Communication in English is required, Spanish comprehension helpful. Fundamental requirements include reading, writing, math, and computer/POS skills. Previous fast food management experience required. Knowledge of Food & Beverage performance metrics, product specifications, and management systems. Technically proficient in all aspects of food preparation, production, and delivery. Displays detailed knowledge of all key food handling/food safety procedures. Strong leadership skills, including leading by example and remaining calm and professional in challenging situations. Ability to handle confidential information with discretion, looping in the right stakeholders for support when needed. Willingness to learn all areas of restaurant operations & work multiple stations. Ability to display positive attitude and a genuine desire to make others happy and serve one another. Ability to treat others with respect and care. Strong communication skills, including verbal communication in Spanish and/or English. Self-motivated and action-oriented. Attitude that embraces learning. Willing to admit when you made a mistake, take accountability, and fix the issue. Prompt and regular attendance on assigned shifts - dependable and reliable. Must have reliable transportation to work and to company outside events / meetings. Must be available and willing to work a variety of days/times including weekends, evenings, and holidays. Physical Requirements: Lift, move, carry, and stack cartons up to 50 pounds from various heights to/from shelves. Stand for long periods of time. Frequently squat or stoop to reach items on low shelves or off the floor. Routinely reach overhead, forward, and underneath shelves, counter, tables, and kitchen equipment. Requires frequent motions of bending, wiping, sweeping, and mopping. Frequent exposure to fluctuating temperatures in areas such as cooler, freezer, and cooking sections of the restaurant. Hazards include, but not limited to, slipping, tripping, burns, cuts, abrasions, and falls. Reasonable Accommodations: May be made to enable individuals with disabilities to perform the essential functions of the job. What You Can Expect from Us: Competitive salary and bonus program 401(k) with company match Medical, dental, vision Insurance Paid time off Ongoing career and leadership development Scholarship opportunities People-first culture Authentic, values-based leadership About the Company: Rackson is recognized as one of the top QSR operators in the US with a strong growth strategy and a commitment to values-based leadership. Putting people first is at the core of our company culture. Come be a part of our all-star team! Supplemental pay Bonus pay Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance 401(k)

Responsible for leading restaurant operations through a team of managers and crew; demonstrates leadership by living Red Lobster's principles, driving a culture of operational excellence with a focus on culinary, beverage, and service excellence and creating an over-the-top crew experience. Successful performance is measured through consistent delivery of balanced results from the perspective of guest, employee, process excellence, and financial goals. This ultimately leads to sustainable growth in sales and profits achieved through people, personal, business, and results leadership. Key Qualifications Must be at least 21 years of age 5+ years management experience in restaurant, hotel, retail, or general business required 3+ years consistent achievement of highly distinguished business results as a Restaurant Manager preferred Demonstrated excellence in Service & Culinary Manager positions required Proven leadership and performance record of success as a casual dining/full service Restaurant Manager required (external candidates) ServSafe, local and state regulatory certificates or the ability to obtain required Proficiency communicating (verbally and in writing) in English required Bachelor's degree preferred Pay Range USD $66,500.00 - USD $78,300.00 /Yr.

Job Description JOB SUMMARY This position is responsible for the day-to-day management of the restaurant. The incumbent is responsible for growing sales, achieving restaurant EBITDA, meeting budget, and creating a culture of accountability within their restaurant. Responsible for recruiting, hiring, training, coaching, and leading Managers and Team Members. ESSENTIAL DUTIES AND RESPONSIBILITIES * Own your four walls and your local community through growing sales, achieving EBITDA, meeting budget, and creating a culture of accountability * Responsible for all front of house (FOH) and heart of house (HOH) results including Ecosure * Ensure CHARM service model is fully integrated by FOH Team with every Guest * Communicate company initiatives and tactics to drive sales and profitability * Recruit, hire, train, develop, and communicate through consistent daily interactions and weekly meetings with all Managers and Team Members. * Conduct regular one-on-one's and follow-up with Managers and Team Members. * Reinforce Team Members' skills and Managers' leadership behaviors. * Identify and implement strategies to retain the best Team Members. * Control receiving and inventory levels and report all concerns to Area Coach (AC). * Create and delegate daily goals and tasks and ensure completion through consistent follow-up. * Monitor sales performance to ensure proper scheduling and staffing while developing strategies to meet sales goals. * Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Control funds, bank deposits, and payroll. Qualifications Job Requirements QUALIFICATIONS * High School Diploma or High School equivalency required; Bachelor's Degree preferred. * Requires 5+ years Assistant General Manager (AGM) or General Manager (GM) experience at Ruby Tuesday or another restaurant concept. * Experience with sales building, P&L statements, recruiting, and training. * ServSafe Certified preferred or certification within 90-days of employment. * Must have reliable transportation & a valid driver's license. * Must be 21 years of age or older. * Must be able to obtain a liquor license/permit. * Commitment to excellence in friendly service. * Ability to inspire and motivate others. * Able to analyze issues and problem solve. * Demonstrates strong verbal and written communication skills. * Foster collaboration and team work within your team. * Basic computer skills required. PHYSICAL REQUIREMENTS This position requires regular attendance; the ability to work up to 55 hours per week is required; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

SPORTS BAR GENERAL MANAGER Know what it's like to be in the stadium on game day? Then you know what it's like to work at Buffalo Wild Wings. It's fun. It's fast-paced. We're at the top of our game - and we want to keep it that way. So, we're constantly upping the ante, providing the ultimate experience for our fans. And, of course, it's our people that bring that experience to life. GAME DAY Our General Manager is our head coach. You will be the leader in creating the ultimate experience for our sports fans. From local restaurant marketing to Profit and Loss statement results, you'll be responsible for ensuring that your sports bar is at the top of its game. You will lead your sports bar Management Team (AGM, Hospitality Manager, Service Manager, Bar Manager and Kitchen Manager) through performance, engagement and training initiatives. If that weren't cool enough, you will even have the opportunity to oversee all community connection and fundraising related activities. WE'LL PROVIDE THE PLAYBOOK, HERE'S WHAT YOU BRING TO THE TABLE * You know the business. You have a general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, computer operations. * You know the plays to win the game. You can manage and direct work of others, champion change and analyze a Profit and Loss statement. * You have the education and experience. You're a high school graduate or similar. Extra points if you bring a bachelor's degree, have 4-5 years of management experience and previous Restaurant General Manager experience. * You're Team focused. You have a passion for training and developing your Team. BRAG FACTOR You'll be working for the hottest brand around and have tons of fun doing it. As a General Manager, you'll be eligible for monthly and quarterly bonuses and a comprehensive benefits program. You will have the resources to be at the top of your game. Everything that we put into developing sauces for our famous wings, we put the same vigor into developing and growing our General Managers. Do you aspire to become a Training General Manager or a District Manager? Whatever your career goals are, we'll help get you there. Did we mention that you'll never miss a sporting event ever again?

STEAK N SHAKE IS HIRING MANAGERS looking to MAKE A DIFFERENCE! Pay rates up to $20.25 We have exciting times ahead! What we sell is an experience. We are looking for passionate people with a fun-loving attitude who provide a hospitable service. YOU: Demonstrate the Golden Rule Have a competitive spirit and desire to win A track record of proven leadership Possess high character and high competence Desire to improve the lives of others US: Desire to improve the lives of employees, customers, franchisees Committed to you and your successful journey We place trust above all else. This builds loyalty. Determined to be the employer of choice, placing employees first. We seek to be the maximum wage employer. Desire to lead and dominate the premium burger segment of the restaurant industry Our pace is fast, focused, and effective. STEAK N SHAKE MANAGER DESCRIPTION: The Manager reports directly to the General Manager. They assist in the day-to-day responsibilities of managing the restaurant, directing the employees, ensuring guest satisfaction and thereby demonstrating the Gold Standard in service. They will partner with the General Manager to meet the business and strategic objectives of the organization. The sky is the limit for those seeking to make a difference in this world! BENEFITS: 401(k) Dental insurance Disability insurance Employee discount Health insurance Life insurance Paid time off Paid training Vision insurance Bonus Program Employee Assistance Program Associate Emergency Foundation Qualifications US work authorization (Required) High school or equivalent (Preferred) Driver's License (Required) SOUND LIKE A GREAT PARTNERSHIP? CLICK NOW TO APPLY!! #RM7080

SUMMARY OF KEY RESPONSIBILITIES This position is responsible for the day-to-day management of all aspects of the restaurant. The AGM serves as the second highest level of contact on site from management when dealing with customers and addressing their unique needs, compliments and concerns. Oftentimes, the AGM will be called upon to be first level of contact as they are frequently the only manager at the restaurant when an issue arises. The AGM's primary responsibility is to train, supervise and direct the activities of all kitchen and service team members. The AGM will perform their responsibilities on an independent basis and in the manner and means that the AGM determines are most appropriate to provide excellent service and a high-quality dining experience to each and every customer. The AGM must possess excellent communication and effective decision-making skills to make important and time sensitive decisions about which course of action to take to best address every unique request of a customer, team member of other members of management. From an administrative standpoint, the AGM is called upon to perform their duties with good business judgment to help maximize sales, customer satisfaction and profitability of the restaurant. In doing so, the AGM will exercise the appropriate level of discipline and supervision to ensure that team members work within the budgetary and cost controlling objectives that are established by our corporate offices. The AGM is also the designee from management who is assigned to take steps to direct the staff in a way to ensure that all sanitation, safety and food quality obligations are met or exceeded on a consistent basis. ESSENTIAL DUTIES AND RESPONSIBILITIES Manage, supervise and direct all hourly employees including with respect to their daily activities, work assignments, time off requests and unique needs. As the management representative to all team members at the restaurant when leading shifts, the AGM is responsible for conducting periodic performance evaluations and for coaching, and offering corrective discipline and/or counseling to team members as necessary to get them to follow published work rules and standards of conduct. Carefully observes kitchen operations and addresses any issues out of alignment promptly and directly. Directing work for employees including setting hours and weekly schedules and assigning tasks before, during and after open hours of the restaurant. Driving sales and guest satisfaction; manage food costs, inventory levels, utility usage, and Health Department ratings. Ensures food quality by maintaining high levels of cleanliness, organization, storage, sanitation of food products. Ensure CHARM Service Model is executed by every team member with every guest. Providing, directing, and scheduling Front of House and Back of House training to ensure all team members have current knowledge of all Ruby Tuesday policies, procedures and specs. Supervise and oversee the production and preparation of food and beverage in a manner consistent with established recipes and procedures. Uses discretion to resolve guest recovery situations. Follow Operations Playbook to ensure consistent daily operations (and take appropriate actions when staff members fail to comply). Utilize digital manager logbook to communicate shift notes, product needs, equipment repairs, and staffing notes with management team. Enforcing appropriate security measures at the restaurant so that the safety of our employees and guests are always maintained (this may include counseling, re-training or discipline when deemed appropriate by the AGM). Manage and make recommendations to help control the costs of food, supplies, and liquor expenses including conducting weekly inventory and recommending adjustments when necessary. Understanding, managing, and practicing safe food handling procedures and enforcing those procedures for all other staff members. Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Ensure all equipment is in good repair and/or taking steps to ensure repairs are made and/or equipment is taken out of duty to avoid injury or accident to others if deemed appropriate in the discretion of the AGM. Manage all processes including line checks, pull thaw, prep lists, food inventory, beverage cost, truck orders, food safety, etc. Coach team to ensure food and beverages are prepared to Ruby Tuesday recipe specifications about portion, preparation, and plate presentation. Maintain a valid food safety certificate and any local compliance certifications. The AGM will need to take the initiative to apply for and secure new certificates when necessary Responsible for execution of new initiatives including new product and menu rollouts; this aspect of the job requires creativity and initiatives of the individual AGM. Lives our core values every day: Be Real. Do Good. Walk Together. Qualifications REQUIREMENTS Must be at least 21 years old. High School Diploma or High School equivalency required. Bachelor's Degree preferred. Prefer 2 years of hands-on restaurant management experience. ServSafe Certified preferred or able to obtain certification prior to completion of training. Valid Driver's License Commitment to excellence in friendly service. Proven ability growing sales. Ability to inspire and motivate others. Able to analyze issues and problem solve. Sets clear goals for themselves and their team. Demonstrates strong verbal and written communication skills. Foster collaboration and team work within your team. PHYSICAL REQUIREMENTS This position requires regular attendance; the ability to work up to 55 hours per week is required; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs.; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. NOTE: We provide reasonable accommodations to individuals who are disabled or pregnancy (or have a pregnancy related medical condition) to assist them in the performance of these essential job functions (including the physical requirements listed above) when applicable. These issues are addressed on a case-by-case basis to ensure that there is no undue hardship to our business operations. Any AGM who is in need of reasonable accommodations for this purpose are urged to contact Human Resources to participate in any interactive discussion to review the available options.

Applebee's started with the same philosophy we follow today - focused on serving good food to good people. Today, with almost 2,000 locations and counting, what was once a popular neighborhood restaurant has grown to become the largest casual-dining chain in the world. Work in a friendly, fast-paced environment where real friends and real connections are made! American Franchise Capital currently owns and operates 72 Taco Bell restaurants and 45 Applebee's restaurants throughout the mid-west and east coast. We're looking for talented: Restaurant Managers Working with our General Manager, other Restaurant Managers and our Team Members, you'll strive to ensure our guests leave happy with their food & their experience with our team. You'll need to be able to think quickly to solve any issue that arises in the restaurant. Requirements: 1 years of Restaurant Manager Experience A passion for service A commitment to serving great food to our guests. At least 21 years of age upon date of hire. If you have a commitment to excellence and the drive to succeed, we want to hear from you! Full benefits including Medical, Dental, Vision, Disability, meals and retirement accounts are offered. We are a Franchisee of Applebee's and an Equal Opportunity Employer. Applebee's (APP) is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurant company. At Applebee's you can grow your career with us. In this RM role, you will manage restaurant front of house / service teams along with assistant manager roles and duties working as a member of the restaurant management (AM) team. Applebee's started with the same philosophy we follow today - focused on serving good food to good people. Today, with almost 2,000 locations and counting, what was once a popular neighborhood restaurant has grown to become the largest casual-dining chain in the world. Work in a friendly, fast-paced environment where real friends and real connections are made! American Franchise Capital currently owns and operates 72 Taco Bell restaurants and 45 Applebee's restaurants throughout the mid-west and east coast. We're looking for talented: Restaurant Managers Working with our General Manager, other Restaurant Managers and our Team Members, you'll strive to ensure our guests leave happy with their food & their experience with our team. You'll need to be able to think quickly to solve any issue that arises in the restaurant. Requirements: 1 years of Restaurant Manager Experience A passion for service A commitment to serving great food to our guests. At least 21 years of age upon date of hire. If you have a commitment to excellence and the drive to succeed, we want to hear from you! Full benefits including Medical, Dental, Vision, Disability, meals and retirement accounts are offered. We are a Franchisee of Applebee's and an Equal Opportunity Employer. Applebee's (APP) is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurant company. At Applebee's you can grow your career with us. In this RM role, you will manage restaurant front of house / service teams along with assistant manager roles and duties working as a member of the restaurant management (AM) team.

Assistant General Manager Reports to: Restaurant General Manager The Assistant General Manager (AGM) oversees all Restaurant activities during their shift, ensuring smooth store operations, exceptional guest service, and adherence to company standards. They support the Management Team in staff management and financial performance management, playing a pivotal role in implementing policies, ensuring safety standards, and fostering a positive work environment. As the GM's right hand, they assist in decision-making, training, and maintaining overall restaurant efficiency and profitability. The AGM will assist in executing limited GM duties as needed. Essential functions include, but are not limited to: Demonstrates self-awareness, motivates self and others, and proactively seeks feedback. Understands the impact of job responsibilities on Guests, Team, and Restaurant Operations. Ensures adherence to brand standards for service, food quality, and safety. Creates a supportive environment for team members and resolves concerns promptly. Treats employees with respect, recognition, and manages sales and labor tracking effectively. Maintains cleanliness, maintenance, and service standards to uphold brand image. Plans and executes shift operations efficiently, following company guidelines for cost control. Leads with empathy, fairness, and a focus on teamwork, identifying and developing talent for future roles. Applies financial understanding to improve business decisions and ensure cash handling procedures are followed. Ensures compliance with labor laws. Coordinates restaurant operations, including staffing and inventory management, and completes administrative duties. Identifies trends and implements action plans for improvement, focusing on long-term sales growth. Motivates and trains Team Members, ensuring compliance with safety and quality standards while maintaining a safe environment for guests and Team Members. Supports the success of the business hands-on as needed, whether by preparing food, serving guests, cleaning the store, or other duties. Other duties as assigned. What Will Make You Successful: Must be at least 18 years of age. High school diploma or equivalent restaurant management experience. Communication in English is required, Spanish comprehension helpful. Fundamental requirements include reading, writing, math, and computer/POS skills. Previous fast food management experience required. Knowledge of Food & Beverage performance metrics, product specifications, and management systems. Technically proficient in all aspects of food preparation, production, and delivery. Displays detailed knowledge of all key food handling/food safety procedures. Strong leadership skills, including leading by example and remaining calm and professional in challenging situations. Ability to handle confidential information with discretion, looping in the right stakeholders for support when needed. Willingness to learn all areas of restaurant operations & work multiple stations. Ability to display positive attitude and a genuine desire to make others happy and serve one another. Ability to treat others with respect and care. Strong communication skills, including verbal communication in Spanish and/or English. Self-motivated and action-oriented. Attitude that embraces learning. Willing to admit when you made a mistake, take accountability, and fix the issue. Prompt and regular attendance on assigned shifts - dependable and reliable. Must have reliable transportation to work and to company outside events / meetings. Must be available and willing to work a variety of days/times including weekends, evenings, and holidays. Physical Requirements: Lift, move, carry, and stack cartons up to 50 pounds from various heights to/from shelves. Stand for long periods of time. Frequently squat or stoop to reach items on low shelves or off the floor. Routinely reach overhead, forward, and underneath shelves, counter, tables, and kitchen equipment. Requires frequent motions of bending, wiping, sweeping, and mopping. Frequent exposure to fluctuating temperatures in areas such as cooler, freezer, and cooking sections of the restaurant. Hazards include, but not limited to, slipping, tripping, burns, cuts, abrasions, and falls. Reasonable Accommodations: May be made to enable individuals with disabilities to perform the essential functions of the job. What You Can Expect from Us: Competitive salary and bonus program 401(k) with company match Medical, dental, vision Insurance Paid time off Ongoing career and leadership development Scholarship opportunities People-first culture Authentic, values-based leadership About the Company: Rackson is recognized as one of the top QSR operators in the US with a strong growth strategy and a commitment to values-based leadership. Putting people first is at the core of our company culture. Come be a part of our all-star team! Supplemental pay Bonus pay Benefits Health insurance Paid time off Dental insurance Vision insurance Life insurance 401(k)

Embark on an exciting leadership journey with the International House of Pancakes (IHOP) as a General Manager. As the driving force behind our restaurant's success, the General Manager will oversee all aspects of operations, lead a team of dedicated professionals, and ensure exceptional guest experiences. Responsibilities: Lead and manage all aspects of restaurant operations, including staffing, scheduling, and budgeting, to achieve business goals and targets. Recruit, train, and develop a high-performing team, fostering a positive work environment and promoting teamwork and collaboration. Ensure compliance with company policies, procedures, and standards, as well as local health and safety regulations. Implement strategies to drive sales growth, enhance profitability, and maximize operational efficiency. Monitor, analyze, and manage key performance indicators (KPIs), such as sales trends, labor costs, and customer satisfaction, to make data-driven decisions. Handle customer inquiries, concerns, and complaints in a professional and effective manner, striving to exceed guest expectations. Manage inventory levels, control costs, and optimize supply chain management to minimize waste and maximize profitability. Qualifications: Bachelor's degree in Business Administration, Hospitality Management, or related field preferred. Minimum of 3-5 years of progressive experience in restaurant management, including leadership roles. Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team. Proven track record of achieving business results, driving sales growth, and managing profitability. Excellent communication, negotiation, and problem-solving skills. Ability to work flexible hours, including evenings, weekends, and holidays, as needed. Competencies: Leadership: Ability to inspire and empower team members to achieve excellence and deliver outstanding service. Strategic Thinking: Ability to develop and execute business strategies to achieve long-term success and growth. Financial Management: Strong understanding of financial principles and ability to manage budgets, control costs, and drive profitability. Customer Focus: Commitment to providing exceptional guest experiences and building lasting relationships with customers. Adaptability: Flexibility to adapt to changing priorities and environments and drive continuous improvement. Skills: Leadership and team management Business acumen Sales and marketing Financial analysis and budgeting Problem-solving and decision-making Physical Requirements: Restaurant Presence: Work a minimum of 50 hours a week, with a schedule that focuses primarily on Friday through Sunday, 6-4 AM, and the ability to work an evening shift as needed or when requested. Lifting and Carrying: Ability to lift and carry trays of food and beverages, typically up to 50 pounds. Standing and Walking: Prolonged periods of standing and walking throughout the shift. Bending and Reaching: Frequent bending, reaching, and twisting. Manual Dexterity: Good hand-eye coordination. Communication Skills: Clear verbal communication to interact with people. Temperature Tolerance: Ability to work in varying temperatures. Benefits: Holistic Well-Being: Health insurance, wellness programs, flexible hours, and paid time off for full-time staff. Financial Security: Competitive pay, paid weekly, retirement plans, and financial planning services. Career Growth: Training programs, clear career paths, and mentorship opportunities. Recognition: Performance-based incentives, bonuses, and employee recognition programs. Inclusive Environment: A diverse and supportive workplace with open communication and teamwork. Flexibility: Customizable benefits and support for major life events.

This position is responsible for the day-to-day management of the restaurant. The incumbent is responsible for growing sales, achieving restaurant EBITDA, meeting budget, and creating a culture of accountability within their restaurant. Responsible for recruiting, hiring, training, coaching, and leading Managers and Team Members. ESSENTIAL DUTIES AND RESPONSIBILITIES Own your four walls and your local community through growing sales, achieving EBITDA, meeting budget, and creating a culture of accountability Responsible for all front of house (FOH) and heart of house (HOH) results including Ecosure Ensure CHARM service model is fully integrated by FOH Team with every Guest Communicate company initiatives and tactics to drive sales and profitability Recruit, hire, train, develop, and communicate through consistent daily interactions and weekly meetings with all Managers and Team Members. Conduct regular one-on-one's and follow-up with Managers and Team Members. Reinforce Team Members' skills and Managers' leadership behaviors. Identify and implement strategies to retain the best Team Members. Control receiving and inventory levels and report all concerns to Area Coach (AC). Create and delegate daily goals and tasks and ensure completion through consistent follow-up. Monitor sales performance to ensure proper scheduling and staffing while developing strategies to meet sales goals. Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Control funds, bank deposits, and payroll. Job Requirements Must be at least 21 years old. High School Diploma or High School equivalency required. Bachelor's Degree preferred. Prefer 2 years of hands-on restaurant management experience. ServSafe Certified preferred or able to obtain certification within 90-days of employment. Valid Driver's License. Commitment to excellence in friendly service. Proven ability growing sales. Ability to inspire and motivate others. Able to analyze issues and problem solve. Sets clear goals for themselves and their team. Demonstrates strong verbal and written communication skills. Foster collaboration and team work within your team. PHYSICAL REQUIREMENTS This position requires regular attendance; the ability to work up to 55 hours per week is required; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. NOTE: We provide reasonable accommodations to individuals who are disabled or pregnancy (or have a pregnancy related medical condition) to assist them in the performance of these essential job functions (including the physical requirements listed above) when applicable. These issues are addressed on a case-by-case basis to ensure that there is no undue hardship to our business operations. Any GM who is in need of reasonable accommodations for this purpose are urged to contact Human Resources to participate in any interactive discussion to review the available options.