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ITW jobs in Philadelphia, PA

- 48 jobs
  • Customer Service Representative

    Illinois Tool Works 4.5company rating

    Illinois Tool Works job in Hatfield, PA

    Hourly Rate: $20 - $25 We are seeking a Customer Service Representative to oversee and support our customer accounts. This role plays a crucial part in ensuring a high standard of service for both external customers-primarily in the U.S. and Europe, with some support for Asia-and internal stakeholders. This individual will help coach, train, and develop team members while driving improvements in departmental systems, policies, and procedures. They will lead by example, fostering a culture of continuous improvement and teamwork. Success in this role requires accuracy, efficiency, and a hands-on approach within a small, dynamic team. The ideal candidate is a proactive problem-solver who is patient, empathetic, and passionate about delivering exceptional customer experiences. A keen interest in new technologies and strong attention to detail will be key assets. This is an in-office position located in Hatfield, Pennsylvania. Responsibilities: * Identify opportunities to enhance internal processes that promote best practices and lead to overall performance improvement and organizational efficiency. * Monitor performance and work towards achieving key performance indicators (KPIs) and provide an excellent service to customers. * Works with Simco-Ion's Top 80s Customers * Evaluate customer feedback and identify ways to maximize customer satisfaction. * Ensure that standard operating procedures are documented and maintained. * Monitor and assign emails in generic inboxes. * Responsible for timely acknowledgment of all sales orders, ensuring Simco-Ion's lead times are correctly communicated and documented to customers. * Produce written reports when required to do so. * Traces lost shipments and resolves difficult and complex problems. * Receive inbound calls and respond to calls as appropriate * Accurately enter customer sales orders and quotes * Process/prioritize inbound orders for order entry * Customer follow-up for order confirmations and changes * Support with R.M.A. processing as requested * Providing customer order/backlog reports * Additional tasks as assigned. Ideal Qualifications: * Prior experience in a manufacturing industry Customer Service role. * High School Diploma, G.E.D, or equivalent (Required). * Ability to act as a point of escalation for complex customer issues and work closely with management to implement strategies for continuous improvement. * Prior experience working in an ERP system is required. * Experience with Salesforce. * Must possess excellent verbal and written communication abilities. * Must possess exceptional data entry skills and strong attention to detail. * Must possess basic computer literacy skills with Excel Pivot tables, Outlook, MS Office, and other related business tools. * Assist in maintaining and enforcing company rules and safety procedures to ensure a clean and safe work environment. Compensation Information: Hourly Rate: $20 - $25 ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
    $20-25 hourly 60d+ ago
  • Quality Manager

    Illinois Tool Works 4.5company rating

    Illinois Tool Works job in Hatfield, PA

    Basic Function Monitor and adapt Brooks Instrument quality standards and policies to maintain high levels of customer satisfaction and consistently meet the required international and business standards. Provide support to all departments for all aspects of Quality Control, Quality Assurance, Inspection, Product Regulatory compliance, and Supplier Quality performance. Drive continuous improvement within the organization using ITW toolbox methodologies. Ensure that processes needed for the Quality Management System (QMS) are established, implemented and maintained. Ensure the promotion of awareness of customer quality requirements throughout the organization and report to management on the performance of the QMS and any need for improvement. Be a change agent by using available process and production information. Assist with establishing data collection where necessary. Essential Duties and Responsibilities * Lead the quality organization and provide leadership to effectively implement improvements throughout the company. * Participate in the maintenance of ISO 9001 documentation, ensure internal quality system audits are performed to identify and correct deficiencies or non-conformances, and provide Quality Certificate support as needed. * Lead the activities of the Inspection team (incoming and in -process) and assist in addressing daily and current inspection challenges. * Ensure Copy Exact requirements are followed and training provided throughout the organization. * Drive quality achievement and performance improvement throughout the organization. * Develop, implement, communicate, and maintain a quality plan to bring the Company's Quality Systems and Policies into compliance with quality system requirements. * Set Quality Assurance compliance objectives and ensure that targets area achieved. * Utilize a systematic root cause analysis methodology on quality issues and ensure timely implementation of corrective actions. * Participate in customer visits, surveys, and audits. * Direct quality activities to ensure that the company's products conform to required standards. * Analyze customer complaints and field failures. Coordinate corrective action (8D), follow-up, and reporting. Support customer update meetings. * Track and follow-up corrective and preventive action (CAPA), customer complaint (CC), failure analysis (FA). * Assist in new product development and introduction to establish quality standards prior to initial production. Involvement with ECN approvals. * Use structured problem-solving tools (5 whys, Paretos, fishbone diagrams) and other quality tools such as FMEA, Six Sigma or Lean Manufacturing. * Lead corrective action initiatives. Ensure proposed solutions are meaningful and beneficial to the organization. * Effectively interact with the multi-disciplined organization. * Work with Production to maintain product supply. * Work with purchasing and supplier quality to establish quality requirements from external suppliers. * Ensure compliance with relevant national and international standards, including governmental codes and regulations. * Assure Key Quality Metrics are in place and communicated throughout the organization. * Provide frequent reporting to management at set intervals. * Develop and maintain effective communication and working relationships with all other departments. * Support other manufacturing sites by providing guidance and best practices, when necessary. * Manage the scheduling and archiving training records companywide using available software. Education and Experience * Bachelor of Science degree in a relevant technical discipline required. Master's degree preferred. * 5- 10 years management experience of a quality control or quality engineering function. * Experience in an ISO9001/third party certification environment. * Direct work experience working for a manufacturing organization is required. Experience working for a multi-national process instrumentation company is desired. * Experience in Microsoft Office - Word, Excel, Power Point, Access. Power BI a plus. * A self-starter able to work independently with a high degree of initiative, creativity, and problem-solving ability. * Multi-tasking with detailed orientation and commitment to accountability in a fast-paced environment. * Develop and maintain effective communication and work relationships with employees at all levels across the organization. * Strong verbal, written, analytical, and persuasive skills, and ability to interact effectively with all levels of employees and management. This includes fluency with English and local language / dialects. ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
    $84k-106k yearly est. 32d ago
  • Label Machine Operator - C shift

    Avery Dennison Corporation 4.8company rating

    Bensalem, PA job

    This role is on C Shift, Wed 1:45p-8p, Thur-Sat 7:45a-8p. â–º Key Areas of Responsibility * Operates the label machines properly and efficiently in order to meet production deadlines according to the daily job schedule. * Minimize waste or misuse of raw materials. * Communicates label production issues with the Production Supervisor and/or Facility Manager * Performs distribution functions as needed. * Keeps accurate log of raw materials used in the production of labels. Logs date and ID number of cartons of product to maintain a FIFO inventory and to identify any QC problems with raw materials. * Uses ERP system to log time and materials for each job. * Responsible for maintenance of all dies. * Maintains a clean, organized, and safe work area, uses required PPE, and follows all safety rules and procedures. * May be required to work overtime or on another shift as needed. * Other duties as assigned by management. * Regular attendance is an essential function of this position. * Compliance with applicable Company policies concerning maintaining a drug free workplace is required. * Compliance with all Company policies is required including all safety policies and procedures. Physical Demands * Stands 2/3 to full time on the shift daily. * Uses hands and fingers to handle, and feel 1/3 to 2/3 of the shift daily. * Reaches with hands and arms 1/3 to 2/3 of the shift daily. * Lifts 50 pounds 1/3 to 2/3 of the shift daily. * Requires close vision (clear vision at 20-inches or less). * Color vision (ability to identify and distinguish colors). â–º Additional Requirements * High school diploma or general education degree (GED). * Must have one to two years related experience and/or training. * Must have strong mechanical skills to analyze and operate label machine equipment. * Ability to embody and reflect Vestcom's core values: â–º Supervisory Responsibilities None. â–º Management Disclaimer Vestcom's Management reserves the right to revise, change or modify the duties and responsibilities of this position at any time to meet business and organizational needs. This position description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. This position description is not a contract for employment and either the incumbent or Vestcom may terminate employment at any time, for any reason. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. Reasonable Accommodations Notice If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact ************** or ********************************** to discuss reasonable accommodations.
    $40k-46k yearly est. 13d ago
  • Part-time Retail Sales Associate

    General Mills, Inc. 4.6company rating

    Fairless Hills, PA job

    General Mills is now hiring a part-time retail sales associate to be an in-store brand ambassador for Edgard & Cooper Pet Food! Edgard & Cooper (E&C) is an exciting NEW pet food brand in the U.S. This European brand was acquired by General Mills in 2024 because of their philosophy on sustainable, delicious and healthy pet food. We are looking for a passionate pet sales associate to provide educational and engaging in-store pet parent experience, to recommend the best E&C nutrition for their pet(s). Day 1 Benefits: * Competitive hourly pay - $16/hr * 401K * Paid training * Set schedule between 9 to 18 hours; maximum 20 hours * Wellness programs * Pet food reimbursement * Pet adoption reimbursement What a typical day will look like: Pet enthusiast, ready to tell the Edgard & Cooper story mainly in pet stores but occasionally at local events. Connect with pet parents and store associates through a personalized approach engaging in conversation about their pets. Actively listen to utilize product knowledge and latest promotions to recommend the best E&C nutrition for their pet(s). Record sales and insights from the day to enhance the pet and pet parent experience. Minimum Requirements: * 18+ years old * Must reside within 25 miles of designated location * Have reliable transportation and willing to drive to locations designated by your manager within a 25-mile radius * Available to work on weekends (Saturdays and Fridays and/or Sundays) * Comfortable and confident engaging with pet parents and store associates * Must be physically able to lift 30lbs and move around the store for up to 4 hours * Have an active email account and access to a computer * Smart phone preferred So, if a work environment engaging with other pet lovers is exciting, join us in building the Edgard & Cooper brand in the U.S. Reasonable Accommodation Request If you need to request an accommodation during the application or hiring process, please fill out our online accommodations request form by following this link: Accommodations Request.
    $16 hourly 6d ago
  • Supply Planner

    Parker-Hannifin, Corporation 4.3company rating

    Hatfield, PA job

    Org Marketing Statement This position leads the planning and monitoring of supply to efficiently meet customer demand for a group of products. The Supply Chain Planner is responsible for creating a production schedule that meets customer requirements while considering available resources such as equipment, raw materials and staffing. The Supply Chain Planner manages the replenishment of all materials required to achieve the production plan. The Supply Chain Planner works proactively to identify risks and collaborates as required to ensure actions are in place to mitigate supply risks. An effective and efficient supply plan will consider the demand profile and supply chain variables to reliably achieve customer satisfaction, inventory and freight goals. Scope/Supervision and Interaction Position directly reports to the Materials Manager in Hollis, NH and is responsible for a defined group of products at the site. Key interactions occur with customer service, demand planning, operations, procurement and suppliers. Responsibilities Essential Functions: * Monitor demand signals to identify changes and assess their impact to materials replenishment strategies and production plans. * Participate in the S&OP process to drive alignment on the supply plan required to achieve the demand plan. Identify any supply risks and recommend actions to mitigate. * Drive the weekly Sales and Operations Execution (S&OE) process to monitor status against the agreed S&OP plan and make changes to the production and materials plan as needed. Provide feedback to customer service on any gaps. Align with Operations on gap closure actions. * Create short term production schedule at item level considering constraints and monitor operations adherence to the plan. * Develop mid-term production plan at product/cell level to identify possible capacity constraints and identify opportunities to level load * Manage all materials replenishment processes (Consignment, VMI, Kanban, MRP) in order to ensure materials availability. * Create purchase orders per system recommendations. Monitor and follow up on past due releases directly with suppliers. Provide feedback to procurement on supplier performance. * Monitor customer on time delivery, inventory and expedited freight performance to plan. Identify improvement actions and drive implementation. Monitor supporting process metrics as appropriate. * Monitor inventory positions against model to ensure optimum inventory levels to meet customer service goals. Recommend adjustments to inventory policy as needed. * Understand and maintain all planning parameters, including the Plan for Every Part file (PFEP) Qualifications Qualifications Qualifications: * Four year college degree in Supply Chain Management or related technical discipline. * 1 to 3 years planning experience, preferably in a discrete manufacturing environment. * General knowledge of ERP / planning systems and overall proficiency with technology tools that enable planning and reporting. Experience with Logility strongly preferred. * Strong analytical skills including mathematical/statistical abilities. Experience with Power BI strongly preferred. * Proficiency in process analysis and improvement * Strong organizational skills and initiative to manage multiple priorities and drive to achieve results * Experience with LEAN manufacturing and relevant concepts/methodologies * Strong problem-solving skills required with 6 sigma certification a plus * Advanced Microsoft Excel skills required, including proficiency in developing and utilizing pivot tools and macros * Excellent written, verbal and interpersonal communication skills for effective interface with all internal and external stakeholders Equal Employment Opportunity Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations. ("Minority / Female / Disability / Veteran / VEVRAA Federal Contractor") If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission Drug Tests Drug-Free Workplace In accordance with Parker's policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.
    $54k-66k yearly est. 60d+ ago
  • Warehouse Assistant/CDL Driver

    Wilsonart 4.2company rating

    Moorestown, NJ job

    Win at Wilsonart At Wilsonart, we don't just make surfaces-we build careers. When you join our team, you become part of something bigger: a company driven by innovation, grounded in values, and powered by people who care. You'll be surrounded by teammates who take pride in their work and look out for one another. You'll have the chance to learn, grow and make a real impact. And you'll be part of a company that believes winning means helping you succeed at work and in life. Headquartered in Austin, Texas, Wilsonart is a leading manufacturer and distributor of engineered surfaces, with approximately $1.4 billion in annual revenue and a global workforce of more than 4,500. Since 1956, we've delivered innovative, high-quality products backed by exceptional service. Wilsonart became an independent company in 2012 and is now owned by Clayton, Dubilier & Rice. Backed by this strategic ownership, we continue to invest in growth, technology, and talent. With a global manufacturing footprint, scalable distribution, and a high-performing culture, Wilsonart is built for long-term success. Our mission: create surfaces people love, with service you can count on-delivered by people who care. Here, you'll win with: Support that keeps you well: * Medical, dental, and life insurance * Company-paid short- and long-term disability * FSAs and dependent care options * Vision and legal benefits * Gym discounts and reimbursement * Tuition reimbursement for you and your dependents * Competitive 401(k) matching contribution. Opportunities to grow: * Clear paths to promotion and internal mobility * Training, coaching, and mentorship * Development programs to support your goals Time for what matters: * Paid vacation, PTO, and holidays in your first year * A culture that respects work-life balance We're looking for people who are ready to learn, ready to lead, and ready to make a difference. If that sounds like you, you can win at Wilsonart. Position Overview -Warehouse Assistant/CDL Driver Wilsonart, Moorestown, has an immediate opening for a Warehouse Assistant/CDL Driver. This position performs complex warehousing functions to replenish the finished goods inventory with material from the manufacturing facilities. Fills customer orders, inspects material, packs material for shipments, and drives trucks as needed in the assigned department/location. Performs other tasks ESSENTIAL DUTIES AND RESPONSIBILITIES * Receives all material from the manufacturing facilities and vendors * Checks and places materials in the correct bin * Checks material against the manifest and reports discrepancies * Informs supervisor and photographs all defective materials * Cuts down over-sized laminate to fill pending orders * Reads, interprets, processes, and packs orders * Performs total skid count for loads * Assists the needs of the customer * As needed: Drives truck to destinations and returns safely * Maintains acceptable driving record * Performs emergency roadside repairs KNOWLEDGE, SKILLS & ABILITIES * Knowledge of computers sufficient to perform basic customer service functions * Knowledge of materials inventoried * Knowledge of packing techniques * Knowledge of proper material handling techniques * Ability to understand and follow directions * Ability to work independently * Ability to drive a lift truck and operate a table saw * Ability to read and understand customer orders * Knowledge of Department of Transportation and state regulations and local laws pertaining to vehicle operations * Knowledge of truck hauling procedures * Knowledge of hazardous waste materials and safe handling procedures * Skill in proper handling techniques for all products * Skill in required packaging techniques for all products inventoried EDUCATION and/or EXPERIENCE * High School Diploma or GED * One year of college may be substituted for one year of required experience (maximum substitution of three years) * Must have a valid Class B commercial driver's license * Hazardous Material Endorsement and Tanker Endorsement EXPERIENCE * 3+ years relevant warehouse experience * 1+ years Local CDL experience * No chargeable accidents in the last five years PHYSICAL DEMANDS Continuous physical exertion is required, such as walking/pushing/climbing and lifting material or equipment of heavy weight (>50 lbs) Examples: grounds staff and EMS COMPENSATION: $21.99 - $27.21/HR, DOE The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Wilsonart, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. ENVIRONMENT * Located in an environment with regular exposure to fumes or odors, temperature extremes, or loud noises which cause noticeable discomfort or moderate risk of accident or illness. Wilsonart is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
    $22-27.2 hourly Auto-Apply 1d ago
  • Field Service Technician

    ITW 4.5company rating

    ITW job in Philadelphia, PA

    North Star Imaging (NSI), a global leader in 2D digital radiography and 3D computed tomography equipment, is part of Illinois Tool Works (ITW), a Fortune 250 company. We offer an engaging work environment with exceptional opportunities for personal and career development. The NSI Field Service Technician provides world-class service and technical support for industrial X-ray equipment, electrical/electronic controls, PC, PLC, and motion controls. Join our team and travel to customer sites, ensuring their equipment runs smoothly and efficiently. Responsibilities: Provide customer-facing service and support for industrial X-ray equipment via onsite visits, phone, email, or remote support. Diagnose and repair high voltage generators, electrical panels, PLCs, PCs, control software, and automation components. Collaborate with internal NSI teams for training and problem resolution. Travel to customer sites for maintenance, troubleshooting, repair, installations, and emergency services (up to 80% travel required). Address customer concerns and provide timely updates. Assist with system integration, installations, and training customers in basic operation and maintenance. Work with the Service administrative team on scheduling, ordering parts, returns, RMAs, etc. Complete required documentation accurately and promptly. Participate in international training travel as needed. Train and onboard new technicians. Assist with system moves, qualifications, and shipments. Develop work instructions or procedures as required. Qualifications: Specialized training. Minimum of 3 years of experience required. Ability to read and interpret complex technical information and electrical diagrams. Proficient in using electronic test equipment like Oscilloscopes and Multi-meters. Strong communication skills and professionalism. Ability to work independently with urgency and composure under pressure. Effective service schedule management. Strong customer service skills and experience resolving technical issues in sensitive environments. Experience working with all levels of an organization. Candidate Requirements: Valid driver's license Pass a pre-employment drug and background checks Take this opportunity to join a professional and successful team where you can make a significant impact immediately. Enjoy competitive compensation and generous benefits that include health, dental, life and LTD insurance, paid parental leave, 401k (with match), and a generous tuition reimbursement program. Compensation Information: The pay range for this position is $35 - $40 an hour, depending on education and experience. ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
    $35-40 hourly Auto-Apply 60d+ ago
  • Technical Writer

    ITW 4.5company rating

    ITW job in Trenton, NJ

    Alpine, an ITW company, provides a suite of proprietary software, engineering services, and equipment that enables our customers to design, engineer, and fabricate structural building components (trusses & wall panels) using both light-frame wood construction and light-gauge steel materials. Partnering with truss manufacturers, lumber & building material suppliers, and homebuilders, we deliver solutions that improve productivity, quality, and profitability. We're looking for a self-motivated **Technical Writer** to join our team in Fort Lauderdale, FL (remote/hybrid option available). In this role, you'll take full ownership of Alpine's online Help Documentation platform, translating complex product functionality into clear, concise, and engaging content. You'll work closely with Product Owners, developers, QA, and customer-facing teams to ensure every feature is thoroughly documented and easy to use. ITW offers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help you care for yourself, your family, and your future. **Job Description** + **Help Documentation Management** + Own Alpine's online Help platform across several software products. + Translate complex technical processes and workflows into clear, concise, and user-friendly content. + **Self-Directed Workflow Execution** + Monitor product Jira boards to identify and prioritize documentation needs. + Coordinate with Product Owners and subject-matter experts to gather accurate information and real-world use cases. + Maintain consistent publishing cadence and version control. + **Cross-Functional Collaboration** + Partner with product owners, developers, QA, and support to align documentation deliverables with release schedules. + Contribute to evolving documentation standards and system enhancements. **Key Competencies for Success** + **Hands-On Product Expertise** Quickly learn complex software tools and accurately reflect real-world use cases in your writing. + **Self-Directed Execution** Proactively identify documentation gaps, manage multiple priorities, and meet deadlines with minimal oversight. + **Collaborative Communication** Skilled at extracting information from diverse stakeholders, resolving ambiguity, and integrating feedback. **Qualifications** + Experience using Alpine truss design software or similar strongly preferred. + Excellent writing, editing, and organizational skills + 3+ years of technical writing experience, preferably in software or industrial products + Proven track record creating user manuals, online help, or knowledge-base content + Comfortable working in a fast-paced, agile environment and collaborating cross-functionally **Compensation Information:** Certain states require that pay information be included in job postings. The specific hiring rate within the posted pay range will depend on the successful candidate's qualifications, prior experience, and the geographic location. For example, In Illinois, the pay rate will be between $85,000-$105,000 (highly experienced). _ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._ _As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._ _All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._
    $85k-105k yearly 50d ago
  • Implementation Project Manager

    ITW 4.5company rating

    ITW job in Trenton, NJ

    ** Alpine, an ITW company, is a leading provider of building component software, equipment, and the industry's best service to component manufacturers. Partnering with our customers, we help to improve their businesses and make them more productive. We are a leader in delivering software solutions to the construction industry to increase profitability. ITW offers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help employees care for themselves, their families, and their futures. **Job Description** The Implementation Project Manager is responsible for leading project management efforts for software conversions and implementations. They will ensure that complex, multi-departmental projects are delivered on time, within scope, and with exceptional communication and coordination across stakeholders. This role is a critical project execution role that will oversee schedules, deliverables, escalations, and communication related to national and regional conversions. The Implementation Project Manager acts as the central coordinator between customers, Sales, Software Development, and Solutions Delivery to ensure successful project outcomes and a best-in-class customer experience. Core Responsibilities: + Serve as the project lead for software conversions, implementations, and startups. + Manage project timelines, milestones, and deliverables using structured project management tools and methods. + Coordinate regular status meetings, maintain shared project documentation, and ensure alignment between internal teams and customers. + Act as the primary internal contact for project progress, escalation management, and stakeholder communication. + Identify and mitigate project risks and dependencies proactively. + Track and report on key project metrics, including milestone adherence, conversion throughput, and customer satisfaction. + Other duties as assigned. **Qualifications** + Bachelor's degree in Business, Engineering, Computer Science, Construction Management, or a related technical field preferred. + Experience with truss design, component manufacturing, or related construction processes preferred. + **3+ years of experience** in project management, software implementation, or technical consulting. + Strong understanding of **software deployment lifecycles** and cross-functional coordination. + Excellent organizational, analytical, and problem-solving skills with the ability to manage multiple complex projects simultaneously. + Exceptional communication and interpersonal skills, with proven ability to work across departments and customer organizations. + Proficiency with project management tools and issue-tracking systems. + PMP or similar project management certification preferred but not required. + Ability to travel nationally for key meetings, site visits, or go-live support. **Additional Information** ITW is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We do not accept unsolicited resumes. To be considered an applicant, please apply online to a specific job posting. If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please click here (*********************) for information on how to contact us directly. **Compensation Information:** Certain states require that pay information be included in job postings. The specific hiring rate within the posted pay range will depend on the successful candidate's qualifications, prior experience, and the geographic location. For example, In Illinois, the pay rate will be between $75,000-$94,000 (highly experienced). _ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._ _As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._ _All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._
    $75k-94k yearly 60d+ ago
  • MILLER Territory Sales Manager - Work Truck Solutions (NE)

    ITW 4.5company rating

    ITW job in Philadelphia, PA

    **Miller Work Truck Solutions** are the preferred choice among fleet and service managers thanks to our industry-leading reliability and proven return on investment. As momentum continues to build for the Miller Work Truck product line, we're investing in our future and expanding our sales team. This role is designed to support our growing upfitter network and drive demand from targeted end-user accounts. As a key contributor to Miller's organic growth, you'll be part of a high-performing team that's shaping the future of the work truck industry. This position will manage our Northeast Territory, which includes Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, Connecticut, New York, New Jersey, Pennsylvania, and Eastern Canada. **The candidate must reside in the tri-state area (PA, NY, NJ).** + **Develop and manage upfitter relationships** to build advocacy for Miller Work Truck Solutions and collaborate on strategies that drive mutual growth for partners and ITW. + **Drive product adoption** of Miller Work Truck Solutions by creating and executing targeted account plans across both upfitters and strategic end-user accounts. + **Implement territory growth** strategies by developing account plans that increase sales and market share within assigned regions. + **Lead product trials** and demonstrations to support conversions and cross-selling opportunities, leveraging technical specialists as needed to optimize results. + **Communicate** Miller's value proposition by identifying market drivers and customer pain points, using a consultative, evidence-based sales approach. + **Coordinate upfitter training** related to product knowledge, application, and service best practices. + **Collaborate** with marketing on campaigns, promotional planning, and local execution of national initiatives. + **Represent the brand** at national and regional industry trade shows, association events, and customer-facing engagements. + **Build industry relationships** by actively participating in relevant associations and professional networks. + **Support New Product Development** by acting as the divisional liaison within the territory, providing market and customer feedback. + **Maintain a strong sales pipeline** through continuous prospecting, opportunity management, and CRM documentation, including win/loss tracking. + **Communicate effectively at all levels,** fostering strong internal and external relationships to support customer success and collaboration. + **Prioritize strategically** by focusing on high-impact accounts and activities through an 80/20 lens, while efficiently leveraging internal and external resources. **Minimum Education and Experience:** + Minimum of 5 years' related sales experience. + Bachelor's degree required; extensive experience in the Work Truck industry may be considered in place of a degree. **What You Bring to the Role:** + Proven track record of developing positive customer relationships. + Challenger mindset, able to educate the end-user to think differently about their business. + Possess excellent communication skills and strong interpersonal skills. + Must be disciplined, self-motivated and be a team player to succeed in an independent and self-directed environment with little supervision. + Extensive travel within territory required. + Strong value selling skills with the ability to convert new business. + Proficient in Microsoft Office and CRM systems. **We Also Value:** + Industry knowledge of the construction, heavy equipment, work truck and/or equipment rental marketplace and dynamics of associated channels. + Good technical aptitude relative to tools and equipment used on a worksite i.e., generator, welders, air compressors, hydraulics, etc. **Company Description** Comprised of a market-leading portfolio of best-in-class brands, the businesses of ITW Welding work together to provide premium performance delivered through a breadth of solutions encompassing welding, cutting, consumables, and accessories. ITW Welding North America represents Miller Electric Welding Equipment, Safety & Accessories, Hobart Filler Metals, and Bernard / Tregaskiss MIG Guns. Miller Electric Mfg. LLC, is headquartered in Appleton, Wisconsin, and wholly owned by Illinois Tool Works (******************** (NYSE: ITW). The company maintains its industry leadership by setting the standard for reliability, quality and responsiveness. Our tagline, "The Power of Blue ," is inspired by the blue color of Miller equipment. The company began with an innovation that responded to customer needs, growing from a one-man operation in 1929, to the world's largest manufacturer of arc welding products. Miller keeps the tradition alive by focusing on its top priority: people. **Why ITW Welding?** Here's what we offer to help you build the future you want: + **Generous Retirement Benefits -** 401(k) match PLUS an additional retirement contribution to help you plan for the future. + **Paid Time Off -** 11 paid holidays, 5 sick days, and vacation time to take time for what matters. + **Company-Paid Insurance -** Life, AD&D, Short-Term & Long-Term Disability insurance to give you peace of mind. + **Family-Friendly Benefits -** 4 weeks of paid parental leave and adoption reimbursement to support your family journey. + **Education Assistance -** tuition reimbursement because we believe in investing in your personal and professional development. At ITW Welding, we're not just a place to work - we're a community that empowers you to grow and make a real impact. Join us and build a career that makes a difference! **Additional Information** _ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._ _As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._ _All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._ **Compensation Information:** **_Salary Range_** : The Territory Sales Manager - Work Truck Solutions compensation package offers a competitive annual salary with an estimated range of $97,500 to $130,000 dependent on the geographic location, the successful candidate's qualification, and prior experience. We are committed to maintaining equitable and competitive salaries across different regions through regular reviews and adjustments. **_Sales Compensation & Bonus Plan_** : Employees in this role are eligible to participate in the Territory Sales Manager compensation plan, which includes performance-based quarterly bonuses, allowing employees to increase their earnings through exceptional performance. Annual salary increases are also provided, reflecting both individual contributions and overall company success. **_Benefits:_** ******************* & Benefits and Compensation at ITW | ITW (*************************************************** : Comprehensive benefits are available, additional details can be provided upon request. _ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._ _As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._ _All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._
    $97.5k-130k yearly 60d+ ago
  • Controls Engineer

    Illinois Tool Works 4.5company rating

    Illinois Tool Works job in Hatfield, PA

    Basic Function The Controls Engineer is responsible for the design, development and support of products and systems for the Brooks Instrument New Product Development team. The successful candidate must be self-directed, highly motivated, and organized with strong analytical thinking and problem-solving skills. Essential Duties and Responsibilities * Apply knowledge of controls theory to linear and non-linear systems * Apply knowledge of computer architecture, real-time operating systems, and programming languages to develop and implement new real-time embedded firmware for flow measurement and control products to support business requirements. * Collaborate with multidisciplinary teams to define and refine firmware, system, and algorithmic requirements. * Analyze fluid dynamic systems and use both theoretical and empirical methods to develop and optimize flow measurement and control algorithms. * Utilize measured and calculated system data to diagnose performance issues and guide system improvements. * Use MATLAB/Simulink to model, simulate, and validate algorithms and system behavior. * Support system integration activities, including debugging and performance validation of hardware/software interactions. * Review and analyze circuit schematics and layouts to support hardware/software co-design and propose circuit optimizations to facilitate firmware development. * Develop and execute test plans and automated test systems to validate firmware and system-level performance. Knowledge, Skills and Abilities * Control system design and optimization * Digital filter design and optimization * Advanced C, C++ and assembly language programming in an embedded environment * Real-time OS application and device driver development in an embedded environment * Matlab/Simulink programming and data analysis * Python, C#, Visual Basic, .NET programming languages * Analog and digital circuit design * Ability to read and use electrical schematics and PCB layout documents * Automation system design and development using Visual Studio and LabView * Excellent written and verbal communication skills. * Ability to take on multiple concurrent assignments under minimal supervision. * Self-starter with initiative and drive to develop high quality code within the time and budget constraints of the project. * Strong interpersonal skills, desire to learn, and an effective team player in a global environment. * Ability to follow all safety procedures. Education and Experience * BS Computer Science, Computer Engineering, Electrical Engineering, or closely related Engineering degree required, MS degree preferred. * 5-10 years of industry experience developing complex embedded software systems programming in C and/or C++ required, other programming languages a plus. * Experience with ARM microcontrollers and real-time operating systems preferred. * Experience with System Engineering and modeling a plus (MatLab/Simulink/Embedded Coder). * Experience with mass flow control systems and/or other control systems highly desirable ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
    $77k-95k yearly est. 34d ago
  • Production Supervisor (2nd Shift)

    ITW 4.5company rating

    ITW job in Hatfield, PA

    **Basic Function** The Production Supervisor would provide oversight and leadership to second shift production employees to ensure compliance with all safety, quality, production, and housekeeping standards. This position would utilize the ITW toolbox to improve delivery, productivity, inventory, and overhead. Hours of 2nd Shift: 3pm - 11:30 pm Monday through Friday **Essential Duties & Responsibilities** + Provide a healthy and safe work environment for all production personnel. + Learn and evaluate current production and support operations to identify areas for improvement. + Revise and enhance standards, processes, workflows, and methods to increase productivity. + Implement, monitor, and report on crucial manufacturing and operational metrics. + Lead, develop, and motivate operations personnel to provide a safe and productive environment. + Drive daily Gemba activities and ensure actions are taken to address operational performance issues. + Interact with department members and colleagues in other departments to provide direction and resolve problems. + Facilitate communication and scheduling between 1st and 2nd shifts to maintain overall team production goals. + Support daily production requirements for each cell by maintaining production schedules based on customer-requested delivery. + Supervise all personnel and operations on the shift. + Ensure the team understands ITW toolbox practices and implements them within the operating unit. + Provide direction and training to staff to continuously improve the systems and processes used to fulfill customer orders. + Promote and support 5S discipline and visual management tools throughout Manufacturing. + Maintain thorough knowledge of all processes and equipment. + Train, upgrade, and evaluate employees on their specific duties. + Ensure conformance to the requirements of the Brooks Quality system. + Assist customers and Sales Representatives with complaints or problem resolution using the formal customer complaint process when appropriate. + Organize work for smooth operations. + Ensure established policies, rules, regulations, and procedures are communicated and followed. + Accurately follow inventory processes. + Ensure that appropriately qualified staff are in place within the team for efficient and high-performance operation to customer requirements. + Coach, mentor, and develop talent within Brooks. **Education and Experience** + BS degree in Engineering, Technology or Business Administration preferred. + 3+ years of related supervisory experience in a production setting required. + Demonstrated working knowledge and experience implementing lean manufacturing technologies preferred. + Excellent verbal and written communication skills are required. + A working knowledge of Microsoft Office, including Excel, Word, Outlook, and PowerPoint, is required. _ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._ _As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._ _All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._
    $58k-78k yearly est. 60d+ ago
  • Inside Sales Engineer

    ITW 4.5company rating

    ITW job in Trenton, NJ

    Buehler, a division of Illinois Tool Works, (************************* is a leading manufacturer of scientific equipment and supplies for use in material analysis. Over the past 80+ years, Buehler has established sales, manufacturing and laboratory services located throughout North America, Europe and Asia. Comprised of world-class products and brands, such as Wilson Hardness, Buehler continues a long history of providing market-leading technology to support our customers in their sample preparation and material analysis applications. Buehler's parent company, ITW, is a Fortune 200 global diversified industrial manufacturer of value-added consumables and specialty equipment with related service businesses. The Company focuses on profitable growth with strong returns across worldwide platforms and businesses. The businesses serve local customers and markets around the globe, with a significant presence in developed as well as emerging markets. We are seeking a highly driven and technically astute Inside Sales Engineer to manage a dedicated territory (OH, KY, IN) and rapidly prepare for a future Field Sales Engineer position. This role is a strategic, 1-2 year opportunity where you will manage your own distinct R&D inside sales territory, building critical technical expertise and sales muscle, before transitioning into a full field role with greater travel and responsibility. **Job Responsibilities:** + **Territory Ownership:** Strategically manage and grow a dedicated R&D Inside Sales territory (OH, KY, IN), with a primary focus on education and research and development customers + **Sales Execution:** Proactively identify, qualify, and secure new business opportunities for equipment and consumables, driving the entire sales pipeline forward independently. + **Technical Consulting:** Act as the primary technical resource for customers, leveraging your expertise to understand client material analysis needs and propose customized product and application solutions. + **Lab Collaboration:** Partner closely with the Application Lab team to organize and facilitate remote/virtual product demonstrations and advise customers on the benefits of Buehler's products. + **Field Training:** Conduct regular, intentional travel (up to 20%) alongside the Field Sales Representative to gain essential on-site experience, observe complex sales cycles, installations and build field relationships. + **Forecasting & Insight:** Maintain meticulous records and provide accurate, timely sales forecasts and records using our **Microsoft Dynamics CRM** + **Account Nurturing:** Build and nurture strong, long-term relationships with key engineering contacts and purchasing teams within your territory with an emphasis on University segment. + **Frontline Communicator:** Take inbound sales calls for no less than 1.5 hours per day to help clients select the best products based on their application. **Qualifications:** + A strong desire for career progression into a full Field Sales Engineer role. Requiring up to 70% travel + Bachelor's degree in Engineering (Mechanical, Electrical, Industrial, or equivalent technical field) is strongly preferred. + At least 2 years of professional experience in technical sales, application engineering, or a customer-facing technical role. + Demonstrated ability to articulate complex technical products and value propositions clearly and persuasively. + Exceptional organizational skills and proven ability to work independently as a self-starter who manages own schedule with manager guidance + Proficiency in using Microsoft applications and a Customer Relationship Management (CRM) system. **Additional Information:** + 7.5% 401K match + 4 weeks of paid time off + 10 paid company holidays + Recognition program + Competitive health insurance **Compensation Information:** The base salary for this position is $65,000 - 78,000. + commissions. Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. **_\#LI-Remote_** _ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._ _As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._ _All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._
    $65k-78k yearly 49d ago
  • Management Development (Rotational Program) Associate

    ITW 4.5company rating

    ITW job in Hatfield, PA

    The **Management Development Rotation Program (MDP)** is designed for high caliber, recent university graduates who are interested in furthering their leadership skills while making direct contributions to the continued success of Brooks Instrument. This rotational program typically consists of three, eight-month rotations and is based out of our headquarters in Hatfield, PA. The program's goal is to produce the future leaders of Brooks by giving recent graduates the opportunity to advance their professional and technical skills, examine their career interests, and develop their leadership capabilities. As a MDP Associate, you will have real work experiences designed to provide a broad perspective of Brooks' business, products and markets and receive high management visibility intended to challenge you and fast track your leadership potential. Rotations are assigned based on candidate career interests and the needs of the organization. Rotational assignments typically include roles in Process Engineering, Product Engineering, New Product Development, Operations Supervision, Marketing & Sales, or Supply Chain. In addition to an Executive sponsor to provide coaching and career guidance, MDP Associates are also paired with peer mentors to help accelerate the transition from student to professional. **Potential duties may include:** + Provide Process Engineering support to production and other departments for the manufacture of Brooks Instrument products. + Work with Engineering and other departments to successfully introduce new products or changes to existing products into production. + Work with internal resources and external vendors to procure raw materials, components and services as needed. + Plan and schedule production activities to achieve customer needs, marketing requirements, inventory and service level objectives while always ensuring a continuous production flow to manufacturing. + Perform and lead others in production-related activities: i.e. assembling, testing and calibrating flow measurement and control devices. + Learn ITW Toolbox concepts and apply them to the production areas to improve Key Performance Indicators. + Work with Sales and Marketing Communications groups to develop marketing strategies that achieve product sales growth targets. + Support the global Sales team with customer communication, order processing, and relationship management. + Participate in continuous improvement initiatives to improve customer satisfaction. + Communicate regularly with Executives, Managers and co-workers in formal and informal settings. **Education and Qualifications:** + Bachelor of Science degree in Engineering, Supply Chain or related fields of study preferred. + Minimum GPA of 3.2 required. + Prior relevant co-op or internship experience preferred. + Ability to multi-task with a detail orientation and commitment to accountability in a fast-paced environment. + Demonstrated initiative through student employment, club, volunteer or sport participation. + Strong interpersonal and communications skills, both verbal and written. + Excellent computer skills including the Microsoft Office Suite. _ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._ _As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._ _All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._
    $66k-90k yearly est. 60d+ ago
  • Dispatcher

    ITW 4.5company rating

    ITW job in Philadelphia, PA

    ** Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk. **Job Description** The person in this role will perform a variety of duties associated with the dispatching functions in order to provide prompt and efficient service to our customers. There will be frequent contact with District employees and constant contact with customers and other outside personnel, requiring more than ordinary courtesy and tact to establish and maintain good customer relations. You will have occasional work with confidential data where the effect of any disclosure may have an impact on the business. **General Duties:** + Answer all incoming telephone service requests and log customer service calls with all pertinent information in system. + Schedule service calls to techs and supply information needed by Service Tech, and determine priorities to be assigned to service calls. + Maintain follow up system for parts ordered by Service Techs to ensure complete customer satisfaction per company policies and guidelines. + Maintain Inspection List, Automatic Scale. Wrapper and General Line. + Maintain File of Equipment.This could include calling customers concerning estimates for overhauls, prices for new equipment, and completion of services. + Perform clerical functions, as necessary, such as assisting with tracking of consignment, assisting walk-in customers, shipping/receiving, handling phone calls for supervisor, etc. + Train or cross train other employees as requested. + Follow up on completed service calls to verify customer satisfaction and promote service contracts. + Print out and mail invoices + Do 3rd party billing + Schedule PM's + Prepare quotes for repairs. **Qualifications** **To be considered for this exceptional career opportunity you must have at least the following:** + Accredited High School diploma, Business or trade school or GED + A minimum of 1 year of similar or related experience with high volume dispatching experience + Handle competing/multiple priorities + Computer Skills: Microsoft Office products excel, Word, Outlook + Excellent verbal, written and interpersonal communication skills **Physical Requirements:** + Required to sit for prolonged periods of time + Extensive periods of time on phone + OT as required Additional information **Why work for us?** + Competitive pay + Great insurance options with low premiums + Paid vacation and holidays + 401K with company match + Extensive on-the-job, online, and classroom training + Safety-conscious work environment Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace. If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at **************************** to request assistance. No other requests will be acknowledged. _ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._ _As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._ _All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._ **Compensation Information:** **The pay rate will depend on the successful candidate's qualifications and prior experience.** _ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._ _As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._ _All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._
    $31k-43k yearly est. 60d+ ago
  • Divisional Network Engineer

    ITW 4.5company rating

    ITW job in Hatfield, PA

    **ITW Description:** Founded in 1912, Illinois Tool Works Inc. (NYSE: ITW) is a diversified, Fortune 200 manufacturing company that delivers specialized expertise, innovative thinking, and value-added products to meet critical customer needs in various industries. Ranked among Fortune Magazine's most admired companies, it focuses on solid growth, improving profitability, and strong returns across its worldwide platforms and divisions. These divisions serve customers and global markets, with a significant presence in developed and emerging markets. ITW's revenues totaled $16.1 billion in 2023. **Division Description** ITW Electrostatics, a division of Illinois Tool Works (NYSE: ITW), part of the Test, Measurement, and Electronics segment, is an industry-leading manufacturer and designer of static control devices for equipment makers and end users. Electrostatics division revenues are ~$250MM annually, headquartered in Hatfield, PA, USA. The division operates in the USA, Europe, China, and Asia, including nine manufacturing plants and 500+ employees. Electrostatics division brands include Simco-ION, Eltex, Pillar Technologies, Teknek, Opto Diode, Vortec, Paxton, and AEGIS. **Position Summary:** We seek a highly skilled and motivated **Divisional Network Engineer** to oversee and optimize network infrastructure and cybersecurity within our division. This role is pivotal in ensuring seamless connectivity, robust network security, and efficient data flow across all divisional operations. The ideal candidate will possess exceptional technical expertise, a problem-solving mindset, and the ability to collaborate effectively with cross-functional teams. As the Divisional Network Engineer, you will work in a fast-paced and dynamic environment, leveraging your technical expertise, problem-solving skills, cyber security skills, adaptability, and passion for business partnerships to create excellent IT outcomes. This is an exciting opportunity to positively impact the user experience while working with a high degree of autonomy. **Key Responsibilities:** **Network Design and Implementation:** + Working with local IT or MSPs to design, configure, and deploy LAN, WAN, and wireless networks to meet divisional requirements. + Implement scalable and high-performance network solutions aligned with organizational goals. **Maintenance and Troubleshooting:** + Monitor network performance to ensure availability and reliability. + Help local IT diagnose and resolve network issues, minimizing downtime and optimizing efficiency. + Work with local IT to regularly maintain and update network hardware and software. **Security Management:** + Manage and control all cyber security functions throughout the division for each network and ensure compliance by each business unit + Work with local IT or MSPs to implement and maintain network security measures, including firewalls, intrusion detection/prevention systems, and VPNs. + Ensure compliance with security protocols and address vulnerabilities proactively. **Documentation and Reporting:** + Create and maintain detailed network diagrams, configurations, and documentation. + Generate performance and incident reports for divisional and corporate review. **Collaboration and Support:** + Work closely with IT teams, system administrators, and external vendors to integrate and optimize systems. + Provide technical support and training to end-users and junior staff as needed. **Continuous Improvement:** + Stay updated on emerging technologies and recommend enhancements to improve network performance and scalability. + Participate in each business unit's disaster recovery planning, tabletop exercises, and business continuity planning. **Travel can be up to 40% of the time per month (passport required).** **Other duties as assigned.** **Qualifications:** + Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Certifications will be considered in place of a degree. + 5+ years of experience in network engineering or a similar role. + Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, BGP, etc.), network storage virtualization, VOIP technology, Windows Server OS levels, and backup technologies. + Proficiency with various models of network hardware (switches, routers, firewalls), including Cisco, Fortinet, Sonicwall, and Ubiquity. + Experience with Cybersecurity tools such as Rapid7. + Linux experience a plus. + Excellent problem-solving skills and attention to detail. + Strong communication and interpersonal skills to work effectively with diverse teams. **Physical Requirements & Work Environment** The physical demands and work environment described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. + While performing the duties of this job, the employee is exposed to a manufacturing environment, including repetitive motion, bending, lifting, twisting, crouching, reaching, pushing, and/or pulling. + Ability to stand, walk, or sit for long periods. + Ability to perform repetitive motion-type tasks regularly, such as walking, typing, and using fingers and hands. + Ability to regularly lift and/or move up to ten (10) pounds and rarely to fifty (25) pounds. + The ability to wear personal protective gear (safety shoes and glasses) + Ability to communicate with others to exchange information. + While performing the job functions of this position, the employee will be exposed to an environment near powered motor vehicles, power tools, and automated assembly fixtures. **Benefits** Take this opportunity to join a successful and enthusiastic global team where you can make a significant impact immediately. You will enjoy a competitive salary and a generous benefits package that includes health, dental, life, LTD insurance, 401k (with company match), employee assistance, wellness, and 100% tuition reimbursement programs. ITW is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. **Compensation Information:** $90,000 - $120,000.
    $90k-120k yearly 60d+ ago
  • District Manager

    ITW 4.5company rating

    ITW job in West Chester, PA

    The District Manager is responsible and accountable for leading and directing their multiple assigned branch operations to achieve ongoing service revenue growth, profitability, productivity, quality, and service levels. This position will be responsible for managing and administrating general business operations for their branch. This position provides strategic leadership and the day-to-day management of a team of field service technicians, administrative staff, and lower-level supervisory staff (where applicable). Our District Managers ensure the efficient use of their assigned budget while meeting service revenue targets through active collaboration with Finance, Sales, and Marketing. ESSENTIAL DUTIES AND RESPONSIBILITIES Developing, maintaining, and managing a highly technical field service team Oversight of installations, preventative maintenance, equipment upgrades, and updates, sales support for new systems Establishing and growing customer relationships Strategy focused on meeting or exceeding financial metrics Meeting or exceeding customer satisfaction results Talent development Increasing employee retention and engagement levels Responsible for a $6.1-$10M budget, 2-3 cost centers, and 6-10 direct reports. Span of control is between 20-50 employees. Other responsibilities or special projects not specifically listed may also be assigned. COMPETENCIES ACTION ORIENTED: Identify and seize new opportunities through strategic initiatives. Analyze performance data to recommend productivity, profitability, and customer satisfaction improvements. CUSTOMER FOCUS: Cultivate external relationships with clients and vendors, manage peer and territory-level customer relationships strategically, build solid connections, and ensure the delivery of customer-centric solutions aligned with strategic goals to reduce conflict and grow the business. BUILD NETWORKS: Recommends and makes data-driven strategic trade-off decisions within the territory. Maintains awareness of market dynamics impacting the districts. DEVELOP TALENT: Attract and select diverse and high-caliber leadership talent. Prioritize the development of others through coaching, feedback, exposure, and strategic career moves. FINANCIAL ACUMEN: Manage the P&L of the business strategically. Use financial analysis to generate, evaluate, and act on strategic options and opportunities. STRATEGIC MINDSET: Demonstrate ability to analyze data and apply to organizational strategies, drive simplification to all levels of the organization, be the point of contact for escalation concerns within the territory and be able to resolve complex issues strategically that impact current and future business needs. ORGANIZATIONAL KNOWLEDGE: Leads in keeping with ITW values and develops and maintains a working knowledge and use of the ITW toolbox. LEADERSHIP: Demonstrates strong strategic leadership skills across a team of varied skill sets and exempt/non-exempt status (e.g. coaching, talent development, performance management, discipline, etc.) FINANCE & ACCOUNTING - Intermediate knowledge of financial drivers of a business (e.g. analysis of financial statements, setting and administering a budget, expense control, pay practices and laws, etc.) CUSTOMER SERVICE - Highly professional demeanor with excellent written and verbal communication skills to positively assist and influence customers. MINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and Work Experience Bachelor's degree with a minimum of 6 years of relevant experience and previous management experience is required. Desired Experience Sales Strategy and Customer Development Knowledge of an Annual Operating Plan/Long Range Plan Experience managing a Profit & Loss statement, cost control, inventory management, customer-facing metric management (KPI, etc.) Service/product knowledge for commercial food equipment Mechanical aptitude Certificates and Licenses Position/Location dependent. PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Physical Demands While performing the duties of this Job, the employee may: Lift up to 50 lbs. with or without assistance Climb up to 10 ft with an A-frame ladder Extensive walking 3-5 miles/day Extensive driving 5-6 hours/day Kneel, squat, bend, push/pull Move in different positions to accomplish tasks in various environments including tight and confined spaces Operate motor vehicles or heavy equipment Operate machinery and/or power tools Working Conditions Office facility and customer facilities (including commercial kitchens of various types of businesses) Exposure to noise, heat, cold, slippery, wet dirty conditions may occur Travel requirement up to 50% of time Hours of Work Normal business hours with occasional/frequent/extended hours as needed Flexibility with schedule to meet critical deadlines Extended hours may include nights and/or weekends Normal scheduled hours cover early mornings, evenings and/or weekends Must be willing to relocate Compensation Information: The salary will depend on the successful candidate's qualifications and prior experience. ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
    $105k-138k yearly est. Auto-Apply 58d ago
  • Yankee Candle - Retail 2nd Assistant Manager- Springfield PA

    Newell Brands 4.3company rating

    Springfield, PA job

    Alternate Locations: Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco, Coleman, Oster, Rubbermaid, Sharpie and Yankee Candle - and 24,000 talented teammates around the world. Our culture is built on values in action: Integrity, Teamwork, Passion for Winning, Ownership, and Leadership. We work together to win, grow, and make a real impact-supported by a high-performing, inclusive, and collaborative environment where you can be your best, every day. Job Overview Support the Store Manager in executing the following roles and responsibilities to deliver an exceptional employee and guest experience and drive profitable top-line sales growth. Responsibilities: Team Experience: * Assist in building a high-performing team that represents our Newell Brand Values: Passion for Winning, Integrity, Leadership, Ownership, and Teamwork. * Contribute to effective onboarding and ongoing development of team members. * Recognize and address positive and negative HR-related situations through performance management. * Assist to motivate, inspire, and retain top talent. * Provide coaching and foster a positive work environment. Guest Experience: * Contribute to creating a store environment focused on delivering an exceptional guest experience, driving sales results, and maintaining a safe, inviting shopping and working experience. * Deliver an emotionally engaging guest experience by understanding guest needs, through product knowledge, and making emotional connections. * Maximize sales potential by implementing company selling strategies, coaching to selling behaviors, and maximizing the Guest Sales Leader role. * Drive guest loyalty through the Rewards Loyalty program, Key Performance Indicators (KPIs), Best Guest communication, and Grass Roots Marketing. * Build lasting customer relationships to enhance loyalty. * Maintain store appearance by implementing company visual standards through flawless execution of plan-o-grams, effective planning, visual maintenance, signage, and store cleanliness. Operational Experience: * Assist in analyzing the business, creating clear action plans that ensure effective execution of all operational activities. * Assist in identifying root causes and help create effective action plans that drive results. * Ensure clear, effective team communication that creates understanding and alignment. * Support inventory management activities and control expenses. * Incorporate safety and loss prevention measures into daily activities and follow company policies and Code of Ethics. * Consistently achieve or exceed all Key Performance Indicator (KPI) goals through strategic planning, effective execution, and continuous performance improvement. Qualifications: * High School completion or equivalent GED. * Proven experience in a retail management role (2 years preferred). * Strong leadership and team management skills. * Excellent communication and interpersonal abilities. * Proficient in retail software and Microsoft Office. * Strong analytical skills. * Solution-oriented. * Must be able to work in a fragrance-filled environment. Ability to work flexible hours, including weekends and holidays. Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer's, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments. Newell Brands and its subsidiaries are Equal Opportunity Employers and comply with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.
    $34k-45k yearly est. 43d ago
  • Service Technician III

    ITW 4.5company rating

    ITW job in West Chester, PA

    Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk. Are you mechanically and electrically inclined? Do you like providing customers with quality service solutions? Join our team and become a part of the leading nationwide provider of commercial food equipment service! You will work with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment to include cooking, food preparation, ware washers, weigh wrap, baking and refrigeration. You will typically leave from home each morning and work with minimal direct supervision at customer sites. You will meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service. What you'll bring to the table: An accredited High School Diploma or GED and 4-6 years of similar electrical/mechanical experience You must have a valid Driver's License and ability to drive multiple hours daily You should be able to work Overtime and On-Call as required You must be able to attend our industry leading training at our corporate headquarters in Troy, OH Physical Demands & Work Environment The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this Job, the employee may: Lift up to 75 lbs with or without assistance Climb up to 10 ft with an A-frame ladder Occasional roof access may be necessary through extension ladders or fixed ladders greater than 20 feet Extensive walking 3-5 miles / day Extensive driving 5-6 hours/day Kneel, squat, bend, push/pull Move in different positions to accomplish tasks in various environments including tight and confined spaces Operate motor vehicles or heavy equipment Operate machinery and/or power tools Working Conditions Office facility and customer facilities (including commercial kitchens of various types of businesses) Exposure to noise, heat, cold, slippery, wet dirty conditions may occur Travel requirement up to 50% of time Hours of Work Normal business hours with occasional/frequent/extended hours as needed Flexibility with schedule to meet critical deadlines Extended hours may include nights and/or weekends Normal scheduled hours cover early mornings, evenings and/or weekends Why work for us? Competitive pay Great insurance options with low premiums Paid vacation and holidays 401K with company match Extensive on-the-job, online, and classroom training Service vehicle, uniforms, and safety equipment provided Safety-conscious work environment Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace. If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at **************************** to request assistance. No other requests will be acknowledged. Compensation Information: The pay rate will depend on the successful candidate's qualifications and prior experience. ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
    $42k-61k yearly est. Auto-Apply 53d ago
  • Embedded Firmware Engineering Manager

    ITW 4.5company rating

    ITW job in Hatfield, PA

    **Basic Function** The Embedded Firmware Engineering Manager is responsible for researching, planning, and implementing firmware solutions for electro-mechanical products and systems related to Brooks' flow and pressure measurement and control product families. In addition to strong technical contributions, this position is also responsible for providing leadership oversight for a team of firmware engineers and serving as firmware subject matter expert to ensure engineering best practices are followed across the entire firmware functional group. **Essential Duties and Responsibilities** + Communicate development project status with program management and other leaders. + Continuously review industry best practice for firmware development; reviewing, updating, creating Brooks' processes accordingly. + Apply knowledge of computer architectures, real-time operating systems, and programming languages to develop and implement new real-time embedded firmware for flow measurement and control products to support business requirements. + Work with Marketing and project teams to define detailed firmware requirements to meet customers' needs. + Orchestrate cross functional reviews of firmware requirement and code implementation. + Provide leadership to team as they work to efficiently resolve technical challenges through debugging, research, and investigation. + Manage the development, implementation, and release of automated test procedures for firmware validation. + Coordinate and/or perform design verification and validation testing of new designs with the reliability engineering group. + Manage resource loading of embedded firmware team in order to meet project deliverables and ensure that engineering hours are being accurately tracked. + Manage R&D expenses of Embedded firmware team and provide input on budget and capital planning. + Govern embedded firmware documentation to promote future product sustaining efforts. + Identify, with support from marketing and other engineering management, promising areas of research or technology that address current needs and have larger potential markets. + Utilize originality, ingenuity, and creativity to manage complex and large scope project assignments. + Modify existing products to improve performance, reliability, cost, and manufacturability. + Lead the firmware functional group as the firmware engineering subject matter expert. This entails establishing and leading forums where best practices are discussed, creative ideas are shared, and innovative tools and methods are evaluated. + Mentor and assist firmware engineers in the engineering principals and procedures for product design, development, and testing. + Manage the development tools and licenses, templates, and process for the firmware functional group. + Participate in recruiting, hiring, onboarding, and development of engineering team members. + Oversee the establishment and monitoring of employee goals and ultimately in providing performance feedback. + Maintain and enhance Company safety policies and procedures. + Support Company continuous improvement initiatives. **Knowledge, Skills and Abilities** + Practical knowledge of embedded design development tools and industry best practices for code development, documentation, and test. + Knowledge of embedded electronics including analog, digital and firmware aspects. + Working knowledge of requirements management, change management, and configuration management tools. + Ability to read schematics and component datasheets. + Working knowledge of test and measurement equipment for debug, research, and validation. + Penchant for critical thinking and problem solving - thinks laterally as part of a team. + Excellent written and verbal communication skills. + Ability to take on multiple concurrent assignments under minimal supervision. + Self-starter with initiative and drive to develop high quality code within the time and budget constraints of the project. + Strong interpersonal skills, desire to learn, and an effective team player in a global environment. **Education and Experience** + BS Computer Science, Computer Engineering, Electrical Engineering, or closely related Engineering degree required, MS degree preferred. + 7-10 years of industry experience developing complex embedded software systems + Prior leadership experience is desirable + Programming in C and/or C++ required, other programming languages a plus. + Experience with ARM microcontrollers and real-time operating systems required. + Experience with System Engineering and modeling a plus (MatLab/Simulink/Embedded Coder). + Experience with mass flow control systems and/or other control systems highly desirable + Familiarity with industry standard communication protocols (EtherCAT, RS485, DeviceNet) preferred. _ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._ _As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._ _All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._
    $101k-123k yearly est. 60d+ ago

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