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Regional Director jobs at ITW

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  • Vice President of Risk Management

    Atlantic Group 4.3company rating

    New York, NY jobs

    We are seeking an experienced VP of Risk/Insurance with a strong background in the Construction or AEC industry to join a long-standing, family-owned firm in New York City. As the organization continues to grow, this role will serve as the sole Risk & Insurance Subject Matter Expert, reporting directly to the CEO/President and carrying forward the legacy of a 20-year predecessor. In this position, you will oversee all insurance, claims, and risk management functions across active and upcoming construction projects. You'll work closely with project teams, subcontractors, and clients, ensuring compliance, mitigating exposure, and supporting field operations with a consultative, solutions-oriented mindset. This opportunity is ideal for someone deeply familiar with construction risk, project setup, OCIP/CCIP environments, COIs, and complex claims handling-someone ready to fully own the risk function and eventually build out a team as the company continues to expand. Essential Responsibilities Include: Reviewing trade contractor insurance certificates and policy forms for compliance with project and company requirements Reviewing and approving insurance documentation and signatory authorization Collaborating with subcontractors and brokers to resolve insurance discrepancies and ensure appropriate coverages and endorsements Supporting trades and brokers in securing acceptable liability policies Maintaining project insurance and accident logs Managing claims documentation, tendering to carriers, and tracking defense/indemnification obligations Overseeing property damage and liability claim resolution Partnering with Site Teams, Trades, and adjusters throughout the claims process Conducting safety kickoff meetings Maintaining litigation logs Preparing renewal submissions for Cyber, Crime, Professional Liability, D&O, Pollution, and Fiduciary Liability policies Reviewing issued binders and renewal policies, ensuring alignment with requirements Securing necessary policy endorsements Requirements: Bachelor's Degree required Minimum 10 years of insurance experience with strong exposure to COIs, policy review, and claims administration AEC/Construction industry experience is required Note: Qualified candidates will be contacted within 2 business days. Applicants who do not meet the criteria will remain on file for future opportunities. #PHILLYAFT 47155
    $165k-225k yearly est. 4d ago
  • Director Sales Operations/Enablement

    Associated Materials Innovations 4.3company rating

    Columbus, OH jobs

    Director of Sales Operations/Enablement This role can be based in Detroit MI, Pittsburgh PA, Cleveland or Columbus OH with monthly travel to Corporate HQ in Cuyahoga Falls OH We are seeking a strategic and hands-on Director of Sales Operations/Enablement to lead the transformation of our sales organization. This role is critical in driving sales productivity, improving engagement, and shifting our sales culture by instilling rigor, process, and accountability. You will own the design, implementation, and continuous improvement of our sales enablement function, working closely with sales leadership, product management, marketing, operations, and executive stakeholders. The ideal candidate is a strong operator and coach who understands modern sales methodologies, builds scalable systems, and thrives on turning ambiguity into structure. Key Responsibilities: Sales Methodology & Process Implementation: Introduce and reinforce a scalable sales methodology across the go-to-market (GTM) team. Standardize and implement sales processes to drive consistency and efficiency across the funnel. Sales Effectiveness & Productivity: Develop and manage KPIs, tools, and frameworks that enable sales leaders and Regional Sales Managers (RSMs) to drive performance, accountability, and continuous improvement. Sales Playbook Development & Integration: Build and maintain sales playbooks aligned with buyer journeys, value messaging, and product positioning. Ensure integration into daily workflows and systems. Daily Standard Work & Coaching: Establish daily/weekly operating rhythms for sales leaders and teams, including funnel reviews, forecasting cadences, and coaching frameworks. Sales Training & Onboarding: Own onboarding programs for new sales hires, ensuring rapid ramp-up. Design ongoing training for product knowledge, skills development, and methodology reinforcement. Sales Tools & CRM Optimization: Drive adoption of sales tools (including Salesforce), ensuring they are configured and leveraged to support workflows, forecasting accuracy, and pipeline visibility. Forecasting & Funnel Management: Support RSMs and sales leaders in improving forecast accuracy and pipeline health. Implement tools and routines to ensure data-driven decision-making. Change Management & Cultural Shift: Lead enablement efforts that support broader sales transformation, embedding discipline, accountability, and collaboration across the team. Territory Strategy & Coverage Optimization: Collaborate with sales leadership to ensure effective territory planning, account assignment, and resource alignment. Executive Communication & Alignment: Act as a key liaison between the sales team and executive sponsors. Provide visibility into progress, challenges, and strategic initiatives. Qualifications: 8+ years of experience in Sales Operations & Sales Enablement preferably in B2B or SaaS environments. Proven track record of designing and scaling sales operations/enablement programs that drive measurable results. Deep understanding of sales methodologies (e.g., MEDDICC, Challenger, SPIN, Sandler, etc.) and experience embedding them across teams. Expertise in Salesforce CRM and sales tech stacks (e.g., SalesLoft, Gong, Seismic, etc.). Exceptional communication, facilitation, and coaching skills. Strong analytical mindset; comfortable using data to guide decisions. Experience leading change in fast-paced, growing organizations. Bachelor's degree required; MBA or related advanced degree is a plus. About Us When you join AMI, you are part of a leading North American manufacturing business of vinyl windows, cladding, metal siding, trim and other essential exterior building products for residential, light commercial and multifamily projects. In 2022, we introduced our composite cladding system, a first-of-its-kind solution featuring exclusive (GP)2 technology. Headquartered in Cuyahoga Falls, Ohio, AMI is part of Associated Materials, LLC, which owns and operates multiple manufacturing facilities in North America including a distribution center. Associated Materials Innovations … Building Products Better Associated Materials, LLC, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, ancestry, age, disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. We also make reasonable accommodations for disabled employees and applicants, as required by law. Additional Information The actual wage offered to the successful candidate will be based on multiple factors, including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay parity. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. Click to learn more about benefits. ***************************
    $134k-180k yearly est. 2d ago
  • Vice President of Property Management

    Goldenrod Companies 4.2company rating

    Dallas, TX jobs

    🏢 Vice President of Property Management, Multifamily - Dallas, TX | Goldenrod Companies Full-Time | On-Site | ~40% Travel Goldenrod Companies is a fast-growing, full-service commercial real estate firm with deep expertise in development, acquisitions, asset management, and property management. We are seeking an accomplished Vice President of Property Management, Multifamily to lead our expanding platform from our Dallas headquarters. This is a pivotal leadership opportunity for a seasoned multifamily professional with extensive experience across Apartments, Mixed-Use, Student Housing, and Senior Living. You'll have the autonomy, resources, and executive support needed to build and scale institutional-quality operations across a large and diverse multifamily portfolio. This role may also include oversight of an office asset. As Vice President, you will oversee all facets of multifamily operations - driving financial performance, service excellence, compliance, and team development. Your leadership will directly influence resident experience, operational success, and the long-term value of Goldenrod's assets. 👷 What You'll Lead Drive the strategic vision and operational excellence of Goldenrod's multifamily property management platform Partner with Goldenrod Capital Advisors to ensure property operations align with asset strategies and investor objectives Develop scalable systems, processes, and best practices to support aggressive portfolio growth Oversee budgeting, forecasting, NOI optimization, and financial performance for the full portfolio Establish institutional-grade reporting standards, dashboards, and KPI tracking Mentor, develop, and lead a high-performing team of regional managers and onsite staff Oversee onboarding, due diligence, and integration of newly acquired or developed properties Ensure compliance with regulatory requirements, fair housing laws, and industry best practices Build and maintain strong relationships with residents, ownership groups, investors, and vendors Represent Goldenrod at conferences, industry events, and prospective client meetings Travel as needed (approximately 40%) to support portfolio operations 🧰 What We're Looking For Education & Experience 10+ years of progressive experience in multifamily property management 5+ years in a senior leadership role with oversight of multiple markets Proven success managing large-scale portfolios (5,000+ units) across various asset types Strong financial acumen with deep experience in budgeting, forecasting, and institutional reporting Bachelor's degree in Business, Real Estate, Finance, or related field Certifications & Technical Skills Preferred certifications: CAM, CAPS, CPM, CCRM, or similar Strong understanding of Fair Housing and compliance requirements Proficiency with enterprise property management systems (Yardi, RealPage, Avid, etc.) Advanced skills in Microsoft Office Suite, especially Excel and PowerPoint Skills & Abilities Expert understanding of multifamily operations: leasing, maintenance, resident experience, budgeting, and capital planning Strong analytical ability to interpret financial, operational, and compliance reports Exceptional judgment, problem-solving, and conflict resolution skills Highly organized with the ability to manage multiple priorities across a large portfolio Outstanding written and verbal communication skills, with confidence engaging residents, investors, and internal teams Proven leadership and team-building skills with a collaborative, people-first mindset A commitment to accuracy, accountability, and operational excellence 💼 Why Join Goldenrod? At Goldenrod, we are builders, problem solvers, and self-starters. We thrive in a fast-paced, entrepreneurial environment where individuals take ownership, think critically, and execute with precision. We value speed - but never at the expense of quality. We solve problems, move quickly, and operate with meticulous attention to detail. If you are solutions-driven, embrace challenges, and bring a strong sense of accountability to your work, you'll feel right at home here. 🚀 Ready to lead something extraordinary? Join Goldenrod and help shape a best-in-class multifamily platform built for long-term success. 👉 Apply today or reach out directly for more information!
    $130k-194k yearly est. 5d ago
  • Director, Commercial Operations

    Engineering Excellence 3.8company rating

    Cincinnati, OH jobs

    Founded in 1979, Engineering Excellence was built on a mission to deliver exceptional HVAC-R solutions and unmatched customer service to commercial clients across the United States. Over 40 years later, that mission remains at the heart of everything we do. We are proud to foster lasting partnerships with both national and local customers, as well as our trusted service providers. Today, we support over 16,000 sites across North America, offering a comprehensive range of services including Preventive Maintenance, Emergency HVAC Services, Unit Replacements, and more. As our customers grow, so do we. With continued consolidations Engineering Excellence expands our service areas and service offerings across the US. Each local office provides their expertise to our national customers and focuses on their local communities. Job Summary: The Director of Commercial Operations is a strategic leadership role responsible for the vision, strategy, and execution of operational functions across the HVAC commercial service business. This leader will drive scalable growth, enhance operational efficiency, and ensure seamless delivery of services by leading cross-functional teams and optimizing core business processes. This Director holds P&L accountability for the operations department, focusing on maximizing profitability, market expansion, and establishing best-in-class service delivery standards. The ideal candidate will have extensive experience in commercial or service business operations, demonstrating a proven ability to lead transformational initiatives in a fast-paced environment. Key Responsibilities: Strategic Leadership & Organizational Management: Vision & Strategy: Develop and execute the long-term operational strategy aligned with overall company objectives, fostering a culture of accountability, innovation, and client-centricity. P&L Management: Assume ownership of the operations P&L, including developing annual budgets, forecasting performance, managing variances, and driving initiatives to maximize revenue growth and profitability. Talent Development: Lead, mentor, and develop a high-performing management team and operational staff. Oversee organizational structure, succession planning, and robust professional development programs to build future leaders. Safety & Compliance Oversight: Establish and champion a comprehensive, enterprise-wide safety culture, ensuring rigorous compliance with all regulatory bodies and driving industry-leading safety metrics. Commercial Strategy & Client Relations: Market Growth: Collaborate closely with the Sales and Marketing departments to develop and implement go-to-market strategies, capture new market share, and significantly expand the service agreement portfolio. Client Management: Serve as the primary sponsor for key accounts, ensuring exceptional customer satisfaction and retention. Oversee complex client negotiations and high-level issue resolution. Service Delivery Excellence: Define and implement Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) across the organization to guarantee consistent, high-quality service delivery that exceeds client expectations. Operational Excellence & Process Innovation: Process Transformation: Champion continuous process improvement initiatives, leveraging data analytics and technology to streamline workflows, optimize resource allocation, and enhance efficiency across all operational touchpoints. Project Portfolio Management: Provide strategic oversight for large-scale projects, ensuring adherence to scope, budget, and timeline. Coordinate strategic allocation of resources across a complex project portfolio. Supply Chain & Financial Acumen: Optimize procurement, inventory management, and asset utilization strategies to control costs and mitigate operational risks. Ensure robust financial controls and timely, accurate billing processes. Travel & Location Approximately 25% annual travel Prefer this role be based in Cincinnati, or CST/EST time zones. Required Qualifications: Experience: Minimum of 10+ years of progressive experience in commercial operations or service business management, with at least 5 years in a senior leadership or Director-level role managing large teams and significant P&L responsibility. Proven track record of driving operational transformation, scalable growth, and efficiency gains within a commercial service organization. Demonstrated experience in strategic planning, budgeting, financial analysis, and sophisticated client relationship management. Education: A Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field is preferred. Skills & Competencies: Exceptional leadership, communication, and negotiation skills. Strong business acumen with the ability to interpret complex financial data and translate strategic vision into actionable operational plans. Proficiency in leveraging Enterprise Resource Planning (ERP) and advanced dispatch/project management software systems to drive business outcomes. Excellent organizational skills, strategic thinking, and the ability to manage complexity and ambiguity in a dynamic environment. Service Experts Heating & Air Conditioning / Engineering Excellence is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts. Service Experts / Engineering Excellence is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email ************************************
    $62k-111k yearly est. 1d ago
  • Regional Sales Manager (Fenestration/Windows) IN & MI

    Associated Materials Innovations 4.3company rating

    Remote

    Regional Sales Manager - Fenestration (Windows) The sales territory is MI & IN This is an independent contributor role. Since 2022, Associated Materials has been undergoing a transformation to maximize our potential through investments in people, operations, and brands. If you want to be part of a company where your ideas and input are more than just encouraged--they are valued--this is the place for you. At Associated Materials, your contributions will provide an immediate and lasting impact, helping us achieve what is possible. POSITION SUMMARY: This sales position at AM Innovations is responsible for profitable sales of multiple brands of AM Innovations windows (Alside, Gentek) to distribution, national accounts, and window dealers within a defined territory. The Regional Sales Manager is and independent contributor role responsible for increasing market penetration and market share in the territory, building, and managing customer relationships, and enhancing the customer experience by providing exceptional service and support. This is a remote position, working from a home office, with heavy travel. KEY ACCOUNTABILITIES: Meet or exceed company expectations for profitable growth in sales and gains in market share. Deliver a high quality of work respective to territory and customer relationship management, ensuring sufficient contact to continually strengthen the supplier-customer relationship. Deliver exceptional service to and support of existing customers including product feature/benefit training, competitor product training, marketing support, technical and installation support, development of promotional incentives, and timely resolution of customer concerns/problems. Develop and maintain expertise in competitive pricing in the market and ensure that all customers in the territory are competitively priced for similar products. Utilize technology to effectively communicate with the customers in the territory. Utilize technology to ensure sufficient customer contact. Demonstrate proficiency with Microsoft Office applications. Demonstrate excellence in delivering effective visual and verbal presentations. Maintain detailed customer data files including updated program agreements and pricing. Pursue and submit weekly report of sales growth progress in the territory to Regional VP Direct Sales. Continually strive to achieve a higher percentage of the customers overall spend (SOW) in product categories manufactured by AM INNOVATIONS. REQUIRED EDUCATION, EXPERIENCE & SKILLS: 5 + years of successful sales performance in the building materials industry -- successful track record in the wholesale sales of vinyl, wood or aluminum windows preferred. Demonstrated sales ability in closing prospective accounts and developing new business. Experience with a CRM, preferably Salesforce Demonstrated proficiency and success in building a sales territory. Bachelor's degree preferred. Willing to travel up to 70% of the week. Benefits: Employees (and their eligible family members) are eligible for medical, dental, vision, life and disability insurance. Employees are also eligible to participate in our company's 401(k) plan that provides matching contributions. Please note, benefits may vary for those working at a Union facility. We offer annual vacation pay and paid holidays throughout the calendar year. The New Years Eve Holiday may be observed in current or subsequent year depending on the day it falls. Individual departments or functions that need to deviate from the above schedule due to operating requirements will do so on an as needed basis. Employees who are subject to a Collective Bargaining Agreement will follow the holiday schedule provided in the CBA. Other Compensation may include, but is not limited to, bonuses, commissions, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale. Position dependent. The stated benefits are for full-time positions working 30+ hours a week. Part-time positions may be eligible for limited benefits. A collaborative environment with idea-sharing, learning, and curiosity. Training and mentoring. Opportunities for growth within the company. Associated Materials is a leader in exterior building products for residential and commercial remodeling and new construction markets. We produce vinyl windows, vinyl and composite siding and accessories, and metal building products--and distribute other essential building products to ensure customers find everything they need for their exterior. Headquartered in Cuyahoga Falls, Ohio, more than 4,000 associates across North America support Associated Materials. We operate 11 manufacturing facilities across the United States and Canada. Through our unique combination of award-winning products, manufacturing and distribution operations, installation solutions, and support services, the opportunities at Associated Materials are endless! Associated Materials ... Building Products Better Associated Materials, LLC. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, ancestry, age, disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. We also make reasonable accommodations for disabled employees as required by law.
    $59k-97k yearly est. 4d ago
  • Director of Salesforce

    Duravant 4.4company rating

    Downers Grove, IL jobs

    Duravant is a global engineered equipment company with an over 100-year operating history. Through our portfolio of operating companies, we deliver trusted end-to-end process solutions for customers and partners through engineering and integration expertise, project management and operational excellence. With worldwide sales distribution and service networks we provide immediate and lifetime aftermarket support to all the markets we serve in the food processing, packaging and material handling sectors. Duravant's market-leading brands are synonymous with innovation, durability and reliability. The IT Director for Marketing, Sales, and Service will lead the strategic direction, implementation, and optimization of Salesforce and other technical solutions across the enterprise. This role is responsible for aligning software solution capabilities with business goals, driving adoption, and ensuring seamless integration with other enterprise systems such as ERP, CPQ (Configure, Price, Quote), and Partner Portals. The Director will manage a cross-functional team of developers, administrators, and analysts, and serve as the primary liaison between IT and business stakeholders. This position will collaborate with IT and business leaders to manage resources, scope, and ensure expectations and business value are achieved while addressing challenges and removing obstacles. In addition, this position includes leading a team of internal and vendor resources. RESPONSIBILITIES: Strategic Leadership Develop and execute a comprehensive Marketing, Sales, and Service technology roadmap aligned with corporate objectives. Lead Salesforce governance and change management initiatives across the enterprise partnering with the Operating Companies. Champion Salesforce and Marketo as a platform for digital transformation and customer engagement. Team & Project Management Build and manage a high-performing Salesforce team, including hiring, mentoring, and performance evaluation. This includes managing vendor partners and resources to optimize the value and to achieve defined business goals. Oversee end-to-end delivery of Salesforce projects, ensuring timely execution and budget adherence. Establish and enforce development lifecycle standards and agile delivery practices. Allocate resources across projects according to priorities, schedules, and budgets. Ensure optimal utilization of resources to achieve project goals. Technical Oversight Architect scalable Salesforce solutions that integrate with ERP, CPQ, eCommerce, and other platforms. Ensure data integrity, security, and compliance across all Salesforce environments. Lead solution design for complex business processes and system migrations as we continue the rollout across the enterprise. Develop a strategy and implementation plan for leveraging AI such as Agentforce with specific business value metrics. Stakeholder Engagement Collaborate with Sales, Marketing, Service, and Operations leaders to identify and prioritize Salesforce initiatives. Champion change management processes to facilitate the adoption of new capabilities. Translate business requirements into technical specifications and actionable plans. Provide executive-level reporting and insights through dashboards and analytics. Facilitate effective communication and collaboration among stakeholders. Support the IT Executive Steering Committee with prioritizing investments. Performance Monitoring: Establish key performance indicators (KPIs) and reporting mechanisms to monitor the progress and performance of the Marketing, Sales, and Service solutions. Innovation and Improvement: Drive exploration of new technologies and implement low-cost proof of concepts to validate business cases. POSITION SPECIFIC COMPETENCIES: Bachelor's degree in Computer Science, Information Systems, or related field. 10+ years of IT experience, with at least 5 years in Salesforce leadership roles managing a team responsible for the strategy, implementation, and operations support. Proven track record of successful Salesforce implementations and optimizations. Expert knowledge in Salesforce (Sales and Service) and proficient knowledge with Marketo and other CRM related tools. Deep understanding of Salesforce architecture, CPQ, and ERP integrations. Ability to work collaboratively with cross-functional teams and build strong relationships with stakeholders. Strong leadership, communication, and stakeholder management skills. Experience working in a Global company. Ability to think strategically and develop long-term plans that align with organizational goals. Strong analytical and problem-solving skills. Ability to identify issues and develop effective solutions. Ability to adapt to changing priorities, work effectively in a dynamic environment, and have a sense of urgency. PREFERRED RESPONSIBILITIES/COMPETENCIES: Master's degree in Computer Science or MBA Salesforce certifications (Administrator, Architect, or equivalent). Experience with cloud platforms, agile methodologies, and contract lifecycle management tools (e.g., Conga). Background in manufacturing or multi-entity enterprise environments. Duravant is committed to a culture that promotes long-term career satisfaction and provides an opportunity for personal and professional growth. We succeed by operating within our core values of Integrity, Teamwork, Respect, Sense of Urgency, and Winning Spirit. Competitive compensation package Comprehensive benefits package designed to support our employees' health, well-being, and financial security Work/life programs designed to provide a safe, secure, and balanced environment Education and training programs to develop and grow a high-performance workforce Performance-based rewards
    $63k-124k yearly est. 4d ago
  • VP, Apparel Sourcing

    Bioworld Merchandising 4.1company rating

    Irving, TX jobs

    Bioworld Merchandising is a leading design and distribution company of licensed and private label apparel, headwear & accessories to all retails channels. We collaborate with some of the most widely recognized brand and retail partners in the world. Employees of Bioworld consider it to be an honor and a privilege to be part of the hottest, most creative, dynamic company in the industry! We are seeking skilled candidates who are excited to join this amazing team! We Believe in Great Brands: Our goal is to translate the brand story into product that is as innovative and distinctive as the brand itself. Creative Culture: Our multi-disciplinary team brings to our brand partners a unique mix of creative product design paired with merchandising expertise. We prize collaboration and believe innovation comes from a diversity of creative ideas. We are the Market: Our team believes in full immersion to gain insight into retail markets, contemporary culture and consumer reaction. Bioworld is seeking a VP, Apparel Sourcing to lead the end-to-end sourcing and supply chain strategy for our wholesale and off-price apparel business, including key customers such as Walmart, Mid-Tier Department Stores (Macy's, Kohl's, JCPenney, Belk, Dillard's), Off-Price Channels (Ross, Burlington, TJ Maxx), and Subscription services (Stitch Fix). The primary focus will be on Walmart, while also supporting all apparel categories including women's, infant, toddler, boys, and girls. This role will oversee sourcing, production, vendor management, inventory, and distribution, ensuring alignment with brand, quality, margin, and seasonal launch goals. The Apparel Sourcing Manager will collaborate cross-functionally with design, merchandising, planning, and operations teams to deliver high-quality products on time and within budget. This is not a hybrid or remote work environment. Expectations are to be on site daily for the business needs. The work environment is an Office and Warehouse setting with travel overseas to supplier sites and trade shows. Strategic Supply Chain & Sourcing Management Lead end-to-end sourcing strategy for all apparel categories, balancing speed-to-market, cost, quality, and compliance. Develop and execute long-term sourcing plans for full-price and off-price channels. Identify, negotiate, and manage a global vendor matrix across multiple geographies. Oversee cost engineering, fabric/trim development, MOQ management, and capacity planning. Stay ahead of market trends, country-of-origin shifts, and geopolitical risks impacting global sourcing. Vendor & Supplier Relations Build and maintain strong relationships with factories and suppliers, negotiating costs, terms, and production capacity. Ensure vendors comply with quality, social responsibility, testing protocols, and children's product safety standards (CPSIA compliance). Partner with leadership across design, merchandising, and operations to align sourcing strategies with business goals. Production & Inventory Management Oversee seasonal production planning and delivery timelines to ensure timely product launches. Review samples, tech packs, and production documents to ensure factory readiness. Monitor inventory and distribution to optimize cost, efficiency, and product availability. Team Leadership & Collaboration Provide leadership, mentorship, and direction to the sourcing and production teams. Foster a culture of collaboration, accountability, and continuous improvement. Work cross-functionally to support product development, seasonal collections, and assortment strategies. Data-Driven Decision Making: Utilize data analytics to forecast demand, optimize inventory levels, and identify cost-saving opportunities. Prepare reports and KPIs to track supply chain performance and present insights to leadership. Qualifications: Bachelor's degree in Business Administration or a related field. 8+ years of experience in sourcing and production management within the apparel industry, with at least 3 years in a leadership role. Deep understanding of wholesale distribution networks and global sourcing. Strong negotiation, costing, and organizational skills. Ability to manage multiple priorities in a fast-paced environment. Exceptional leadership and communication abilities. Ability to travel 20 % of time.
    $119k-184k yearly est. 5d ago
  • Director Sales Operations/Enablement

    Associated Materials Innovations 4.3company rating

    Pittsburgh, PA jobs

    Director of Sales Operations/Enablement This role can be based in Detroit MI, Pittsburgh PA, Cleveland or Columbus OH with monthly travel to Corporate HQ in Cuyahoga Falls OH We are seeking a strategic and hands-on Director of Sales Operations/Enablement to lead the transformation of our sales organization. This role is critical in driving sales productivity, improving engagement, and shifting our sales culture by instilling rigor, process, and accountability. You will own the design, implementation, and continuous improvement of our sales enablement function, working closely with sales leadership, product management, marketing, operations, and executive stakeholders. The ideal candidate is a strong operator and coach who understands modern sales methodologies, builds scalable systems, and thrives on turning ambiguity into structure. Key Responsibilities: Sales Methodology & Process Implementation: Introduce and reinforce a scalable sales methodology across the go-to-market (GTM) team. Standardize and implement sales processes to drive consistency and efficiency across the funnel. Sales Effectiveness & Productivity: Develop and manage KPIs, tools, and frameworks that enable sales leaders and Regional Sales Managers (RSMs) to drive performance, accountability, and continuous improvement. Sales Playbook Development & Integration: Build and maintain sales playbooks aligned with buyer journeys, value messaging, and product positioning. Ensure integration into daily workflows and systems. Daily Standard Work & Coaching: Establish daily/weekly operating rhythms for sales leaders and teams, including funnel reviews, forecasting cadences, and coaching frameworks. Sales Training & Onboarding: Own onboarding programs for new sales hires, ensuring rapid ramp-up. Design ongoing training for product knowledge, skills development, and methodology reinforcement. Sales Tools & CRM Optimization: Drive adoption of sales tools (including Salesforce), ensuring they are configured and leveraged to support workflows, forecasting accuracy, and pipeline visibility. Forecasting & Funnel Management: Support RSMs and sales leaders in improving forecast accuracy and pipeline health. Implement tools and routines to ensure data-driven decision-making. Change Management & Cultural Shift: Lead enablement efforts that support broader sales transformation, embedding discipline, accountability, and collaboration across the team. Territory Strategy & Coverage Optimization: Collaborate with sales leadership to ensure effective territory planning, account assignment, and resource alignment. Executive Communication & Alignment: Act as a key liaison between the sales team and executive sponsors. Provide visibility into progress, challenges, and strategic initiatives. Qualifications: 8+ years of experience in Sales Operations & Sales Enablement preferably in B2B or SaaS environments. Proven track record of designing and scaling sales operations/enablement programs that drive measurable results. Deep understanding of sales methodologies (e.g., MEDDICC, Challenger, SPIN, Sandler, etc.) and experience embedding them across teams. Expertise in Salesforce CRM and sales tech stacks (e.g., SalesLoft, Gong, Seismic, etc.). Exceptional communication, facilitation, and coaching skills. Strong analytical mindset; comfortable using data to guide decisions. Experience leading change in fast-paced, growing organizations. Bachelor's degree required; MBA or related advanced degree is a plus. About Us When you join AMI, you are part of a leading North American manufacturing business of vinyl windows, cladding, metal siding, trim and other essential exterior building products for residential, light commercial and multifamily projects. In 2022, we introduced our composite cladding system, a first-of-its-kind solution featuring exclusive (GP)2 technology. Headquartered in Cuyahoga Falls, Ohio, AMI is part of Associated Materials, LLC, which owns and operates multiple manufacturing facilities in North America including a distribution center. Associated Materials Innovations … Building Products Better Associated Materials, LLC, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, ancestry, age, disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. We also make reasonable accommodations for disabled employees and applicants, as required by law. Additional Information The actual wage offered to the successful candidate will be based on multiple factors, including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay parity. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. Click to learn more about benefits. ***************************
    $139k-188k yearly est. 2d ago
  • Vice President of Texas Operations- HOA Management

    Kai 4.1company rating

    Houston, TX jobs

    Job Description: Vice President of Texas Operations - HOA Management We are seeking an experienced, strategic, and results-driven leader to serve as the Vice President of Texas Operations for a premier HOA (Homeowners Association) management company. This role will oversee all operational, financial, and client-experience activities across Texas, ensuring exceptional service delivery, compliance, and growth. The VP will partner with executive leadership to execute the company's Texas expansion plan while maintaining the highest standards of governance, transparency, and community value. About the Company A recognized HOA management firm with a very limited presence in Texas. Focused on professional governance, community enhancements, and proactive financial stewardship. Committed to ethical leadership, data-driven decision-making, and superior resident and board experiences. Location Primary: Houston Texas (Remote-friendly with occasional travel across the state) Reporting To: President Travel: 25-40% (varying by portfolio and project needs) Key Responsibilities Strategic Leadership Develop and execute the Texas operations strategy aligned with corporate goals, market trends, and client needs. Identify growth opportunities, market segments, and service expansions (e.g., portfolio acquisitions, new HOA services). Lead long-range planning, budgeting, and resource allocation for Texas operations. Portfolio & Client Management Oversee a diversified portfolio of HOA management communities, ensuring high-quality governance, financial stewardship, and resident satisfaction. Ensure consistent service levels, policy enforcement, vendor management, and risk mitigation across all communities. Establish and maintain strong relationships with Board presidents, property managers, and homeowners, serving as a trusted advisor. Operational Excellence Optimize operational processes, including onboarding of new communities, transition planning, and standardized reporting. Implement scalable systems for collections, assessments, budgeting, reserve studies, and owner communications. Monitor key performance indicators (KPIs) such as occupancy/participation rates, delinquencies, maintenance response times, budget adherence, and client satisfaction. Financial Stewardship Oversee budgeting, forecasting, and financial reporting for Texas operations. Ensure accurate invoicing, collections, and financial controls; drive profitability and cost efficiency. Lead capital planning initiatives, reserve analyses, and capital improvement program (CIP) oversight. Compliance, Governance, and Risk Ensure compliance with HOA laws and regulations in Texas, including local, state, and federal requirements. Maintain robust governance practices, conflict-of-interest policies, and board meeting procedures. Oversee risk management, insurance, contract negotiation, and vendor oversight. People and Culture Build, develop, and lead a high-performance Texas operations team (regional managers, community managers, coordinators, and support staff). Foster a culture of accountability, service excellence, continuous improvement, and professional development. Recruit, onboard, and retain top talent; manage performance, succession planning, and organizational design. Technology & Innovation Champion the adoption of HOA-specific software and technology platforms for financials, communications, governance, and analytics. Drive data-driven decision-making with dashboards, reporting, and predictive insights. Stakeholder Communication Provide transparent, timely updates to Board members and homeowners. Represent the company at industry events, homeowner association conferences, and community forums. Qualifications Education Bachelor's degree required (Urban Management, Business Administration, Real Estate, Public Administration, or related field). Master's degree or professional certifications (e.g., CMCA, AMS, PCAM) preferred. Experience 10+ years in HOA/property management, community association leadership, or related field. 5+ years in a senior leadership role with P&L responsibility, preferably in multi-site or regional management. Demonstrated experience managing large portfolios and complex communities. Skills & Competencies Strong financial acumen: budgeting, forecasting, reserve studies, financial reporting. Excellent governance and compliance knowledge of Texas HOA laws and regulations. Proven ability to lead, develop, and retain diverse teams. Exceptional communication, negotiation, and relationship-building skills. Strategic thinker with a data-driven, analytical approach. Customer-centric mindset with a track record of improving resident and board satisfaction. Change management and project management capabilities. Working Conditions Fast-paced, multi-site leadership environment. Flexibility to travel across Texas for site visits, board meetings, and client engagements. Hybrid work options depending on portfolio and leadership needs. Benefits (Illustrative) Competitive salary with performance-based incentives. $90 - $110K Health, dental, vision, and retirement plan options. Generous paid time off and holidays. Professional development opportunities and industry association memberships. Car allowance or travel stipend (if applicable).
    $90k-110k yearly 4d ago
  • Director of Growth and Demand Generation

    Moss Home Solutions 4.6company rating

    Seekonk, MA jobs

    Director of Growth & Demand Generation Moss Home Solutions - Seekonk, MA (On-Site / Hybrid) 💰 $140,000 salary + 10% annual bonus (paid quarterly) 📈 Full ownership of a $400K/month marketing budget 🔥 A department of ONE - you run the entire engine About Moss Home Solutions Moss Home Solutions is the #1 real estate acquisitions & wholesaling company in Rhode Island and Southern Massachusetts-now expanding aggressively into Worcester County and Connecticut. We move fast, we innovate faster, and we're building the most dominant direct-response marketing engine in the country. We're hiring a Director of Growth & Demand Generation who is BOTH a strategist and a hands-on executor. If you're a direct-response killer who loves owning budget, channels, creative, analytics, and ROI from end to end… keep reading. What You'll Own You will be responsible for ALL marketing strategy + execution, including: 📬 Direct Mail 📺 TV 🎙️ Radio 🚧 Billboards 🔥 PPC/SEO 📞 Cold Calling / Data 🎥 Content & Creative ⚙️ Attribution, data & analytics This is NOT a corporate brand role. This is NOT a “tell agencies what to do” role. This is a roll-up-your-sleeves, build-the-machine, own-the-result role. What You'll Do Lead and optimize a $400,000/month marketing budget Build ROI-driven, direct-response marketing campaigns across all channels Write and develop TV/radio scripts, creative, and high-converting messaging Analyze cost per lead, cost per acquisition, channel ROI, and ROAS Test, track, measure, improve - relentlessly Scale our marketing playbook into Worcester and Connecticut Eliminate bloat, improve efficiency, and modernize our entire marketing engine Become the strategic AND tactical driver of Moss's growth Who We're Looking For Someone who is: ⚡ Senior-level talent with hands-on execution skills 🧪 A direct-response expert who lives in data, analytics, split-tests & attribution 🎨 Strong at creative, messaging, and content that actually converts 📈 Able to scale marketing systems across multiple markets 🚀 Hungry, entrepreneurial, and ready to own an entire department 💥 Obsessed with performance, results, speed, and ROI 🤝 A strong cultural fit - committed, humble, gritty, and growth-oriented If your background is exclusively brand marketing or agency oversight, this role is not for you. Requirements 7+ years in performance marketing, demand gen, or acquisition marketing Proven experience managing $200K+ monthly ad budgets Strong writing skills (TV, radio, video, direct mail, landing pages) Deep knowledge of analytics, CPL/CPA optimization, and attribution Real estate or home-services background is a major plus Compensation & Benefits 💰 $140,000 base salary 🎯 10% annual bonus (paid quarterly) 🏥 Full Health & Dental benefits 🏖️ Unlimited PTO 📈 Major career growth potential as we scale into multiple states 🤝 Direct access to CEO & leadership Ready to Build Something Elite? Apply now and help us build the most powerful direct-response marketing engine in real estate.
    $140k-200k yearly 3d ago
  • Director of Marketplaces

    Naadam 3.9company rating

    New York, NY jobs

    About Us Naadam is redefining luxury by delivering the world's finest cashmere at an accessible price. Founded in 2013, with a vision to bring premium, sustainably made cashmere to the everyday wardrobe, we've built a brand that values innovation, transparency, and connection with our customers. At Naadam, we are dedicated to pushing limits, nailing the details, and delivering products that are built to last. We pride ourselves on combining quality, craftsmanship, and modern design to create timeless, versatile pieces that are soft AF! Job Summary Naadam is seeking a Director of Marketplaces to lead and manage our rapidly growing marketplaces business, with a specific focus on our Amazon 1P business across the U.S., Canada, and UK/EU. This role will own and oversee all Amazon activities-including sales, planning, merchandising, advertising, and select operational functions. As the key business owner for Naadam's Amazon partnership, the Director of Marketplaces is responsible for delivering sustainable growth while upholding brand integrity and operational excellence. The ideal candidate has direct experience at Amazon (retail/vendor management) or managing a premium or fashion brand's Amazon 1P business. Beyond Amazon, this role will manage Naadam's emerging marketplace businesses operated through Shopify x Mirakl Connect, including inventory strategy, promotions, financial planning, and profitable growth. They will also support the portfolio's presence on mass retailers such as Walmart and Target. This is a highly cross-functional leadership role requiring close partnership with teams across the organization to ensure marketplace performance aligns with Naadam's brand and financial objectives. While this position has no direct reports, it relies on strong collaboration, influence, and cross-team alignment. The role is also highly visible to senior leadership and includes ongoing executive reporting. Key Responsibilities Business & Financial Management Own the full P&L for Naadam's Amazon 1P business across the US, CA, and UK/EU. Develop annual sales and profitability plans aligned with company growth and EBITDA targets. Manage all Amazon POs, forecast demand, and track sell-through to maximize revenue and minimize overstock or chargebacks. Partner with Finance and Operations to monitor deductions, compliance issues, and recovery opportunities. Merchandising & Planning Lead seasonal assortment planning and line architecture for Amazon, balancing brand positioning with marketplace dynamics. Partner with Merchandising and Production to ensure timely launches and inventory availability. Lead assortment planning for other marketplaces and identify opportunities to clear aged inventory more efficiently and profitably. Monitor product performance to optimize pricing, promotions, and markdowns across all geographies. Marketing & Brand Management Manage all Amazon advertising (SPA, SBA, DSP), optimizing for ROAS and conversion. Oversee the Naadam Amazon Brand Store to ensure content, imagery, and storytelling align with Naadam's luxury positioning. Partner with Amazon Ads teams to build campaigns supporting profitable traffic and seasonal priorities. Pre-plan discounts and promotions, including a retail calendar for other key marketplaces. Analyze campaign data and run continuous improvement testing (A/B testing on PDPs, copy, and creative). Operations Partner with Production and Planning to align supply and demand and maintain optimal inventory levels. Work with fulfillment teams to prioritize PO fulfillment and resolve issues. Leverage Amazon Vendor Central tools and reporting to forecast replenishment and monitor performance metrics. Lead operational excellence initiatives to reduce chargebacks, improve shipping accuracy, and enhance vendor performance. Cross-Functional Leadership Serve as Naadam's primary liaison with Amazon's Vendor, Ads, and Retail teams. Act as the technical liaison with retailers on Shopify x Mirakl Connect, partnering with Sales on account relationships. Collaborate with Marketing, Operations, Finance, and Merchandising to drive cohesive go-to-market planning. Prepare and present performance updates, financials, and growth strategies to executive leadership. Skills Proven track record of driving profitable growth through strategic merchandising, advertising, and operational excellence. Advanced Excel and data analysis skills; strong ability to translate analytics into actionable insights. Exceptional collaboration and communication skills with experience leading cross-functional teams. Strong business acumen and P&L management capabilities. Passion for sustainable fashion, luxury products, and marketplace innovation. Qualifications 6-9 years of experience in retail, e-commerce, or marketplace management. Previous experience at Amazon or managing a premium/fashion business on the Amazon platform strongly preferred. Deep understanding of Amazon Vendor Central, retail analytics, Amazon brand stores, and Amazon advertising tools. Understanding of Shopify and experience working with integrators such as Mirakl Connect is preferred. Benefits Paid Vacation Health Insurance 401k Plan Hybrid Work - Employees are required to be in the office at least 3 days a week, Monday, Wednesday, and Thursday Salary: $ 150,000
    $94k-186k yearly est. 2d ago
  • Regional Service Manager - RO Group

    MPW 4.5company rating

    Orlando, FL jobs

    Job Description JOB FUNCTION: The Regional Service Manager (RSM) leads field operations across a defined multi-state territory, ensuring safe, efficient, and contract-compliant service for industrial water treatment systems. This position manages a team-including Area Supervisor(s), Project Coordinator, Maintenance Technician, and Field Service Technicians-holding full responsibility for safety, regional P&L performance, contract execution, personnel management, and continuous operational improvement through the company's safety and quality systems. ESSENTIAL FUNCTIONS: 1. Lead, coach, and support a regional team to deliver high-quality field service that meets or exceeds contractual and customer expectations. 2. Oversee daily operations including scheduling, site coverage, task execution, and technician utilization, in partnership with the Area Supervisor(s). 3. Manage regional Profit & Loss performance by optimizing labor, travel, and resource allocation; ensure services are delivered efficiently and within budget. 4. Use internal systems such as Task Management software, Intelex, and the Quality System to monitor KPIs and maintain compliance with safety and quality protocols. 5. Act as the point of contact for escalated service issues, customer communication, and execution of contractual obligations. 6. Support project planning and execution through the Project Coordinator for system startups, upgrades, and transitions. 7. Ensure all services are performed safely and in accordance with company and regulatory requirements. 8. Lead the hiring, development, and performance management of field staff, promoting a culture of accountability and growth. 9. Review and drive improvements in preventive maintenance, response time, task closure rates, and customer satisfaction. KEY BEHAVIORS: 1. Customer Service: Proactively developing customer relationships by making efforts to listen and understand the customer (both internal and external); anticipating and providing solutions to customer needs; giving high priority to customer satisfaction. 2. Professionalism: Maintaining a high-quality professional appearance and standardizing to improve performance and reputation. 3. Continuous Improvement: Refining and developing new tools and processes through creativity and innovation. 4. Drive to Win: Passionate and candid; challenges are eagerly accepted, and motivated to grow. 5. Spirit of Family: Treating all people with respect by supporting and giving back to employees, customers and local communities. Promoting opportunities within and through referrals. QUALIFICATIONS: 1. Minimum 2 years of leadership or management experience in a field service or operational environment. 2. Preferred: Bachelor's degree in Engineering, Business Administration, or a related technical or management field. 3. Industry experience in water treatment or similar fields (e.g., chemical processing, power generation, HVAC, or industrial utilities) preferred. 4. Proven ability to manage remote teams and complex site operations. 5. Working knowledge of contract interpretation, task scheduling, safety compliance, and service delivery metrics. 6. Experience with field service management tools; familiarity with Task Management software and Intelex Safety Management a plus. 7. Strong financial acumen, with prior responsibility for managing budgets or regional P&L preferred. 8. Proficient in Microsoft Office and digital systems for tracking, communication, and reporting. 9. Willing to travel 30-50% within the assigned region, including some overnight stays.
    $59k-99k yearly est. 6d ago
  • Regional Service Manager

    Morris South 4.0company rating

    Charlotte, NC jobs

    Join a USA Today Top Workplace! Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufactures of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity. Morris South is a division of Morris Group, Inc. We supply CNC machine tools, tooling, accessories, software, automation, and more to manufacturers of precision machined parts. Our customer base is located in the southeast U.S. We serve manufacturers in Alabama, Arkansas, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, Virginia and the Florida panhandle. Our mission is to help manufacturers from all industry sectors achieve and maintain a competitive advantage by improving productivity. We help you make better parts, less expensively. Summary of Responsibility: The Regional Service Manager oversees all service and parts operations within their region, ensuring efficient scheduling, strong team performance, and exceptional customer support. This role manages staff development, drives customer satisfaction, and identifies growth opportunities through proactive relationship building and effective program implementation. The manager also ensures inventory efficiency, integrates department activities into the CRM system, and maintains compliance with company policies while providing timely feedback and leadership to achieve regional and organizational goals. What You Will Contribute: Manage staff and schedule on a daily basis to ensure resources are effectively utilized. Responsible for the recruiting, management, performance and development of direct-reporting staff. Prepare action plans by individuals, as well as by team, for effective customer support. Design and implement customer support programs that enable the company to achieve a recognized market leadership position. Visit customers on a regular basis to strengthen relationships with company. Seek growth opportunities with additional value-added parts program additions (ex. PM programs). Develop and manage inventory control system that maximizes investment in parts through higher inventory turns and same day customer service support. Represent company at annual vendor parts management meetings. Provide timely feedback to senior management regarding performance. Delegate authority and responsibility with accountability and follow-up. Set example for Service teams in areas of personal character, commitment, organizational skills, and work habits. Conduct regular coaching and counseling with Parts and Service teams to generate knowledge-based skills required to enhance customer satisfaction. Ensure customer commitments are executed as planned to guarantee complete customer satisfaction. Take ownership of customer related problems and coordination with service and other departments when necessary for resolution to assure customer service satisfaction. Stay abreast of vendor products and new technology and disseminate information to Parts and Service teams. Develop and maintain partner relationships with our machine tool vendors and other third-party vendors. Maintain contact with all clients in the market area to ensure high levels of client satisfaction. Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team. Participate in meetings, seminars, and training sessions to stay apprised of new developments in field. Integrate department activity into the services CRM system (e-Synergy) Perform such other related tasks or duties as the company may assign in its discretion. Other Functions: Perform related duties as required. The duties listed above are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position. Qualifications and Competencies 7+ years in supervisory field service management position or related field required. Problem solving skills and attention to detail with technical aptitude is required. Extensive experience in all aspects of customer/supplier relationship management. Strong understanding of customer and market dynamics and requirements. Strong project management skills and track record for developing staff. Intermediate to advanced level skills in software associated with Microsoft Suite and other related business programs required. Exhibit excellent team work skills. Preferred Qualifications (Certificates, Training, Licenses, and Experience): Bachelor's Degree and/or related experience Public speaking and/or product presentation experience Mental and Physical Requirements The physical demands and work environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Highly mobile, able to access all areas of the premises. Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects. Ability to sit for prolonged period of times. Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees. Ability to frequently use hands and arms. Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Ability to keep their composure with the public and co-workers in everyday, stressful situations. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Job Requisition ID: #1384B, Charlotte NC
    $49k-87k yearly est. 59d ago
  • Regional Service Manager

    Morris South 4.0company rating

    Charlotte, NC jobs

    Job Description Join a USA Today Top Workplace! Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufactures of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity. Morris South is a division of Morris Group, Inc. We supply CNC machine tools, tooling, accessories, software, automation, and more to manufacturers of precision machined parts. Our customer base is located in the southeast U.S. We serve manufacturers in Alabama, Arkansas, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, Virginia and the Florida panhandle. Our mission is to help manufacturers from all industry sectors achieve and maintain a competitive advantage by improving productivity. We help you make better parts, less expensively. Summary of Responsibility: The Regional Service Manager oversees all service and parts operations within their region, ensuring efficient scheduling, strong team performance, and exceptional customer support. This role manages staff development, drives customer satisfaction, and identifies growth opportunities through proactive relationship building and effective program implementation. The manager also ensures inventory efficiency, integrates department activities into the CRM system, and maintains compliance with company policies while providing timely feedback and leadership to achieve regional and organizational goals. What You Will Contribute: Manage staff and schedule on a daily basis to ensure resources are effectively utilized. Responsible for the recruiting, management, performance and development of direct-reporting staff. Prepare action plans by individuals, as well as by team, for effective customer support. Design and implement customer support programs that enable the company to achieve a recognized market leadership position. Visit customers on a regular basis to strengthen relationships with company. Seek growth opportunities with additional value-added parts program additions (ex. PM programs). Develop and manage inventory control system that maximizes investment in parts through higher inventory turns and same day customer service support. Represent company at annual vendor parts management meetings. Provide timely feedback to senior management regarding performance. Delegate authority and responsibility with accountability and follow-up. Set example for Service teams in areas of personal character, commitment, organizational skills, and work habits. Conduct regular coaching and counseling with Parts and Service teams to generate knowledge-based skills required to enhance customer satisfaction. Ensure customer commitments are executed as planned to guarantee complete customer satisfaction. Take ownership of customer related problems and coordination with service and other departments when necessary for resolution to assure customer service satisfaction. Stay abreast of vendor products and new technology and disseminate information to Parts and Service teams. Develop and maintain partner relationships with our machine tool vendors and other third-party vendors. Maintain contact with all clients in the market area to ensure high levels of client satisfaction. Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team. Participate in meetings, seminars, and training sessions to stay apprised of new developments in field. Integrate department activity into the services CRM system (e-Synergy) Perform such other related tasks or duties as the company may assign in its discretion. Other Functions: Perform related duties as required. The duties listed above are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position. Qualifications and Competencies 7+ years in supervisory field service management position or related field required. Problem solving skills and attention to detail with technical aptitude is required. Extensive experience in all aspects of customer/supplier relationship management. Strong understanding of customer and market dynamics and requirements. Strong project management skills and track record for developing staff. Intermediate to advanced level skills in software associated with Microsoft Suite and other related business programs required. Exhibit excellent team work skills. Preferred Qualifications (Certificates, Training, Licenses, and Experience): Bachelor's Degree and/or related experience Public speaking and/or product presentation experience Mental and Physical Requirements The physical demands and work environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Highly mobile, able to access all areas of the premises. Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects. Ability to sit for prolonged period of times. Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees. Ability to frequently use hands and arms. Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Ability to keep their composure with the public and co-workers in everyday, stressful situations. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Job Requisition ID: #1384B, Charlotte NC
    $49k-87k yearly est. 29d ago
  • Regional Service Manager

    BGIS 3.5company rating

    Chicago, IL jobs

    Regional Service Manager - Chicago, IL (Remote) Join BGIS - Where Your Career Thrives! Are you seeking a workplace that prioritizes your growth, values your individuality, and empowers you to succeed? At BGIS, we're more than a company-we're a community dedicated to fostering innovation, delivering exceptional service, and creating opportunities for our team to shine. As a global leader in facility management and real estate services, we manage over 320 million square feet across 30,000+ locations in North America, Europe, the Middle East, Australia, and Asia. With a team of 6,500+ professionals, we're committed to enabling innovation for our clients and supporting your career aspirations. We're looking for a dynamic Regional Service Manager to join our team in Chicago, IL (Remote). If you're a motivated leader with a passion for driving excellence, this is your opportunity to make an impact! Why Choose BGIS? A Company That Cares: We're invested in your success, offering clear paths for career growth and professional development. Flexible Rewards: Enjoy recognition and benefits tailored to your unique needs and lifestyle. People-First Culture: At BGIS, you're not just an employee-you're a valued partner in our mission to deliver outstanding service. About the Role As a Regional Service Manager, you'll lead a team of skilled commercial service technicians across one of our U.S. districts, driving operational excellence and client satisfaction. You'll play a pivotal role in managing service operations, fostering team engagement, and supporting business growth while upholding BGIS's commitment to innovation, safety, and compliance. Key Responsibilities People Leadership Lead, mentor, and develop a team of service technicians, fostering engagement, performance, and retention. Oversee hiring, performance evaluations, and compensation recommendations. Provide ongoing feedback and coaching to enhance team performance. Ensure compliance with health, safety, and regulatory standards through training, toolbox talks, and incident monitoring. Support team members with expert problem-solving and guidance. Contribute to company-wide initiatives as needed. Regional Operations Management Oversee dispatch functions, assigning repair tickets and projects to technicians for timely, high-quality completion. Schedule and manage preventative maintenance and service tasks. Review service and repair invoices for accuracy and efficiency. Manage operational budgets, optimizing costs and resource utilization. Collaborate with stakeholders to refine processes and implement standard operating procedures. Ensure compliance with all applicable regulations and service level agreements. Drive operational efficiencies by analyzing work volume and developing corrective solutions. Work cross-functionally to deliver specialized support and seamless service. Resolve operational issues with urgency to exceed client expectations. Manage inventory to support service delivery. What We Offer Compensation & Benefits Competitive Salary: $95,000-$110,000 annually. Bonus Potential: 5% Optimizer Annual Incentive Award (OAIA). Travel Perks: $55 daily per diem and lodging provided for authorized out-of-town travel. Generous Paid Time Off: Start with 88 hours, increasing to 168 hours with tenure. Paid Holidays: 7 per year (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas). 401(k) Match: 5% employer match to secure your future. Additional Perks Company-issued cellphone and tablet for seamless work. Annual boot voucher to keep you equipped. Comprehensive health, life, and disability benefits package. Access to corporate perks through ADP. Robust technical training and career development programs. Opportunities for career advancement and potential relocation. What You Bring Required Knowledge & Skills Associate degree, equivalent training, or relevant work experience. Minimum 5 years in a similar role with supervisory or management experience leading a team of technicians. In-depth knowledge of commercial HVAC service and installation. Strong leadership skills to engage and motivate teams to achieve goals. Excellent communication skills, including influencing, negotiating, and client-facing interactions. Proactive problem-solving mindset with a focus on continuous improvement. Strong relationship-building skills with internal teams, clients, and vendors. Proficiency in Microsoft Office and related computer applications. Self-motivated with the ability to multitask and manage independently. Licenses & Certifications Certification or additional training in a relevant specialty is a plus. Physical Demands & Work Environment Ability and willingness to travel frequently for meetings and job visits (reimbursement provided). Valid driver's license and access to personal transportation for work-related travel. Reasonable accommodations available for qualified individuals with disabilities. Join Us Today! At BGIS, you'll find a supportive environment where your leadership can shape the future of our operations and inspire a team to deliver exceptional results. If you're ready to take your career to the next level with a company that values innovation and growth, apply now to become our Regional Service Manager in Chicago, IL! For more information or to apply, visit our careers page or contact our HR team. Let's build something extraordinary together! At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success! Visit us online at *********************************** for more information. Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement. The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment and training. BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity. Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind. #LI-DW1
    $95k-110k yearly Auto-Apply 60d+ ago
  • Regional Service Manager

    BGIS 3.5company rating

    Ocala, FL jobs

    Regional Service Manager - Ocala, FL (Remote) Join BGIS - Where Your Career Thrives! Are you seeking a workplace that prioritizes your growth, values your individuality, and empowers you to succeed? At BGIS, we're more than a company-we're a community dedicated to fostering innovation, delivering exceptional service, and creating opportunities for our team to shine. As a global leader in facility management and real estate services, we manage over 320 million square feet across 30,000+ locations in North America, Europe, the Middle East, Australia, and Asia. With a team of 6,500+ professionals, we're committed to enabling innovation for our clients and supporting your career aspirations. We're looking for a dynamic Regional Service Manager to join our team in Ocala, FL (Remote). If you're a motivated leader with a passion for driving excellence, this is your opportunity to make an impact! Why Choose BGIS? A Company That Cares: We're invested in your success, offering clear paths for career growth and professional development. Flexible Rewards: Enjoy recognition and benefits tailored to your unique needs and lifestyle. People-First Culture: At BGIS, you're not just an employee-you're a valued partner in our mission to deliver outstanding service. About the Role As a Regional Service Manager, you'll lead a team of skilled commercial service technicians across one of our U.S. districts, driving operational excellence and client satisfaction. You'll play a pivotal role in managing service operations, fostering team engagement, and supporting business growth while upholding BGIS's commitment to innovation, safety, and compliance. Key Responsibilities People Leadership Lead, mentor, and develop a team of service technicians, fostering engagement, performance, and retention. Oversee hiring, performance evaluations, and compensation recommendations. Provide ongoing feedback and coaching to enhance team performance. Ensure compliance with health, safety, and regulatory standards through training, toolbox talks, and incident monitoring. Support team members with expert problem-solving and guidance. Contribute to company-wide initiatives as needed. Regional Operations Management Oversee dispatch functions, assigning repair tickets and projects to technicians for timely, high-quality completion. Schedule and manage preventative maintenance and service tasks. Review service and repair invoices for accuracy and efficiency. Manage operational budgets, optimizing costs and resource utilization. Collaborate with stakeholders to refine processes and implement standard operating procedures. Ensure compliance with all applicable regulations and service level agreements. Drive operational efficiencies by analyzing work volume and developing corrective solutions. Work cross-functionally to deliver specialized support and seamless service. Resolve operational issues with urgency to exceed client expectations. Manage inventory to support service delivery. What We Offer Compensation & Benefits Competitive Salary: $95,000-$110,000 annually. Bonus Potential: 5% Optimizer Annual Incentive Award (OAIA). Travel Perks: $55 daily per diem and lodging provided for authorized out-of-town travel. Generous Paid Time Off: Start with 88 hours, increasing to 168 hours with tenure. Paid Holidays: 7 per year (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas). 401(k) Match: 5% employer match to secure your future. Additional Perks Company-issued cellphone and tablet for seamless work. Annual boot voucher to keep you equipped. Comprehensive health, life, and disability benefits package. Access to corporate perks through ADP. Robust technical training and career development programs. Opportunities for career advancement and potential relocation. What You Bring Required Knowledge & Skills Associate degree, equivalent training, or relevant work experience. Minimum 5 years in a similar role with supervisory or management experience leading a team of technicians. In-depth knowledge of commercial HVAC service and installation. Strong leadership skills to engage and motivate teams to achieve goals. Excellent communication skills, including influencing, negotiating, and client-facing interactions. Proactive problem-solving mindset with a focus on continuous improvement. Strong relationship-building skills with internal teams, clients, and vendors. Proficiency in Microsoft Office and related computer applications. Self-motivated with the ability to multitask and manage independently. Licenses & Certifications Certification or additional training in a relevant specialty is a plus. Physical Demands & Work Environment Ability and willingness to travel frequently for meetings and job visits (reimbursement provided). Valid driver's license and access to personal transportation for work-related travel. Reasonable accommodations available for qualified individuals with disabilities. Join Us Today! At BGIS, you'll find a supportive environment where your leadership can shape the future of our operations and inspire a team to deliver exceptional results. If you're ready to take your career to the next level with a company that values innovation and growth, apply now to become our Regional Service Manager in Ocala, FL! For more information or to apply, visit our careers page or contact our HR team. Let's build something extraordinary together! At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success! Visit us online at *********************************** for more information. Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement. The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment and training. BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity. Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind. #LI-DW1
    $95k-110k yearly Auto-Apply 60d+ ago
  • Vice President & General Manager, Sales

    Nexeo Plastics 4.4company rating

    Houston, TX jobs

    The Woodlands, Texas (US-TX) United States (US) Nexeo Plastics is a leading global thermoplastic resins distributor, representing quality products from world-class suppliers, and serving a diverse customer base across North America, Latin America, Europe, Middle East, Africa, and Asia. From material selection to supply chain and inventory solutions, we go beyond traditional logistics to provide value-added services across many industries, including automotive, healthcare, packaging, wire and cable, 3D printing and more. Our people, our passion, our global reach, and our technology platform allow us to create unique ways to reduce complexity in your business, identify efficiencies, and unlock value for suppliers and customers. Nexeo Plastics facilities are ISO 9001 certified. We diligently observe a commitment to quality in all of our practices and adhere to a defined quality policy. Basic Purpose The Vice-President & General Manager, Sales will be the leader for the success of field sales activities and our commercial excellence strategic pillar in North America. This leader will need to drive cultural transformation within the sales teams and develop and implement key market-focused business plans and programs designed to deliver additional sales and revenue growth. This leader will work jointly with Product Line Management (to manage and align key supplier relationships and inventory buy strategies) and with his or her Sales and Sales Management teams to increase market share and grow the business. The Vice President, North America Sales must also focus on employee morale, top talent attraction and retention, and gaining credibility with the existing teams. There is strong collaboration required between this role and other functional leaders in the organization. As General Manager, Sales the person will work closely with various teams including operations to leverage and establish the values of Nexeo Plastics in the marketplace. Position Responsibilities Leadership: Key member and strategic voice on Nexeo Plastics' senior leadership team. Research, develop, and execute business plans for key programs and market segments. This includes strategic linkage, value proposition, program description, competitive advantage/sustainability, market opportunity, program focus, launch strategy, the investment required, and supporting financial justification. Work with Nexeo Plastics' leadership, corporate accounts, field sales, and the PLM organization (including business development and end marketing managers) to develop and ensure the execution of standard operating plans designed to deliver financial goals and build cross-functional processes or improvements. Lead and influence internal people performance and development with the leadership team to align business objectives. Determine the appropriate industry associations and trade shows to participate in and give presentations, as appropriate, to promote Nexeo Plastics' commitment to the industry Sales Management: Territory Planning: Understands territory situation for their teams, including key current accounts, prospects, competitors, and suppliers. Account Planning & Customer Knowledge: Understands customer objectives, needs, and profitability drivers. Ownership & Performance Focus: Takes responsibility for and ownership of each team's territory and drives accountability and execution related to team performance. Coordination & Leadership: Develops relationships within Nexeo Plastics and within customer organizations. Value Proposition: Understands and sells entire value offering from Nexeo Plastics. Negotiations & Solution Agreement: Has sound judgment and problem-solving skills to create win-win solutions. Key interface with regional technical teams to identify the technical needs of customers and emphasize technical sales through the utilization of available resources and training. Pipeline Management: Manages pipeline proactively, recognizing customers' stage in the decision cycle. Performance Metrics: leads commercial teams to exceed revenue/gross margin sales targets and customer acquisition and churn rates. Minimum Requirements (Education, Experience & Skills) Bachelor's degree, MBA preferred 10+ years of experience in sales leadership roles , preferably in the plastics industry Proven business acumen and executive presence Proven track record of leading commercial teams to exceed revenue/gross margin sales targets and customer acquisition and churn rates. Strong financial, quantitative, and analytical skills The ability to communicate effectively across functional groups and across varying levels of the organization Drives results and clear understanding of tactical execution Excellent verbal and written communication skills Demonstrated ability to influence others Presentation experience & executive presence with peer management group & Board of Directors Contract negotiation experience Proficient in system applications (Microsoft Suite, SAP Business Warehouse, Salesforce.com) Must have a sense of urgency through time management and priority setting to meet deadlines Demonstrated ability to clearly define and implement strategy Experience in a private-equity environment a plus Applicants must be authorized to work in the United States Nexeo Plastics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Additionally, Nexeo Plastics participates in the E-Verify program to ensure employment eligibility of newly hired employees where required.
    $133k-217k yearly est. 53d ago
  • Vice President & General Manager, Sales

    Nexeo Solutions Plastics 4.4company rating

    The Woodlands, TX jobs

    The Woodlands, Texas (US-TX) United States (US) Nexeo Plastics is a leading global thermoplastic resins distributor, representing quality products from world-class suppliers, and serving a diverse customer base across North America, Latin America, Europe, Middle East, Africa, and Asia. From material selection to supply chain and inventory solutions, we go beyond traditional logistics to provide value-added services across many industries, including automotive, healthcare, packaging, wire and cable, 3D printing and more. Our people, our passion, our global reach, and our technology platform allow us to create unique ways to reduce complexity in your business, identify efficiencies, and unlock value for suppliers and customers. Nexeo Plastics facilities are ISO 9001 certified. We diligently observe a commitment to quality in all of our practices and adhere to a defined quality policy. Basic Purpose The Vice-President & General Manager, Sales will be the leader for the success of field sales activities and our commercial excellence strategic pillar in North America. This leader will need to drive cultural transformation within the sales teams and develop and implement key market-focused business plans and programs designed to deliver additional sales and revenue growth. This leader will work jointly with Product Line Management (to manage and align key supplier relationships and inventory buy strategies) and with his or her Sales and Sales Management teams to increase market share and grow the business. The Vice President, North America Sales must also focus on employee morale, top talent attraction and retention, and gaining credibility with the existing teams. There is strong collaboration required between this role and other functional leaders in the organization. As General Manager, Sales the person will work closely with various teams including operations to leverage and establish the values of Nexeo Plastics in the marketplace. Position Responsibilities Leadership: * Key member and strategic voice on Nexeo Plastics' senior leadership team. * Research, develop, and execute business plans for key programs and market segments. This includes strategic linkage, value proposition, program description, competitive advantage/sustainability, market opportunity, program focus, launch strategy, the investment required, and supporting financial justification. * Work with Nexeo Plastics' leadership, corporate accounts, field sales, and the PLM organization (including business development and end marketing managers) to develop and ensure the execution of standard operating plans designed to deliver financial goals and build cross-functional processes or improvements. * Lead and influence internal people performance and development with the leadership team to align business objectives. * Determine the appropriate industry associations and trade shows to participate in and give presentations, as appropriate, to promote Nexeo Plastics' commitment to the industry Sales Management: * Territory Planning: Understands territory situation for their teams, including key current accounts, prospects, competitors, and suppliers. * Account Planning & Customer Knowledge: Understands customer objectives, needs, and profitability drivers. * Ownership & Performance Focus: Takes responsibility for and ownership of each team's territory and drives accountability and execution related to team performance. * Coordination & Leadership: Develops relationships within Nexeo Plastics and within customer organizations. * Value Proposition: Understands and sells entire value offering from Nexeo Plastics. * Negotiations & Solution Agreement: Has sound judgment and problem-solving skills to create win-win solutions. * Key interface with regional technical teams to identify the technical needs of customers and emphasize technical sales through the utilization of available resources and training. * Pipeline Management: Manages pipeline proactively, recognizing customers' stage in the decision cycle. * Performance Metrics: leads commercial teams to exceed revenue/gross margin sales targets and customer acquisition and churn rates. Minimum Requirements (Education, Experience & Skills) * Bachelor's degree, MBA preferred * 10+ years of experience in sales leadership roles , preferably in the plastics industry * Proven business acumen and executive presence * Proven track record of leading commercial teams to exceed revenue/gross margin sales targets and customer acquisition and churn rates. * Strong financial, quantitative, and analytical skills * The ability to communicate effectively across functional groups and across varying levels of the organization * Drives results and clear understanding of tactical execution * Excellent verbal and written communication skills * Demonstrated ability to influence others * Presentation experience & executive presence with peer management group & Board of Directors * Contract negotiation experience * Proficient in system applications (Microsoft Suite, SAP Business Warehouse, Salesforce.com) * Must have a sense of urgency through time management and priority setting to meet deadlines * Demonstrated ability to clearly define and implement strategy * Experience in a private-equity environment a plus * Applicants must be authorized to work in the United States Nexeo Plastics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Additionally, Nexeo Plastics participates in the E-Verify program to ensure employment eligibility of newly hired employees where required.
    $133k-217k yearly est. 52d ago
  • Vice President/General Manager

    DHC USA 4.3company rating

    Mechanicsburg, PA jobs

    Job DescriptionSalary: The Vice President of Operations/General Manager plays a critical role in creating and implementing compelling operational strategies. The VPO/GM will provide oversite for all aspects of operations including; customer service, distribution, quality and regulatory compliance, cybersecurity and more. This role is expected to balance the immediate needs of maintaining current operations with the broader goal of fostering innovation and creating value for the companys future. The VPO/GM will work closely with company executives, departments, and team members to strategize and develop long-term plans that will support growth and success for the company. Essential Duties and Responsibilities include the following: Strategic Planning: Collaborate with senior leadership to develop and implement operational strategies that align with the company's overall goals and objectives. Operational Oversight: Provide leadership and supervision to various departments, divisions, and teams within the organization. Ensure efficient and effective daily operations. Resource Management: Manage and allocate resources, including budgets, personnel, and equipment, to support operational initiatives and meet performance targets. Quality Control: Oversee quality assurance and quality control processes to ensure products or services meet or exceed established operational standards. Supply Chain Management: Develop and maintain relationships with suppliers and vendors, optimizing the supply chain for cost-effectiveness and reliability. Team Leadership and Development: Build and lead a high-performing operations team, providing guidance, coaching, and support to staff members. Performance Metrics: Establish and monitor key performance indicators (KPIs) to track operational performance, analyze data, and make data-driven decisions. Compliance: Ensure the organization complies with all relevant laws, regulations, and industry standards. Develop and implement policies and operating procedures to maintain compliance. Contract Review and Participation: Participate in the examination of contractual agreements, including but not limited to customer contracts, vendor agreements, and partnership agreements, to ensure compliance with company operational capabilities and standards. Financial Management: Collaborate with departmental leadership teams to provide financial projection and review, including budgeting, forecasting, and financial performance analysis. Technology Integration and Compliance: Evaluate and implement technology solutions to enhance operational processes and productivity while maintaining MSS (Minimum Security Standards). Continuous Improvement: Foster a culture of continuous improvement by promoting innovation, best practices, and employee involvement in process enhancement. Communication: Maintain open and effective communication channels within the organization and across other departments, domestic and foreign. * Other duties may be assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelors degree (Master's degree preferred) in business administration or related field, or an equivalent combination of education and experience 15+ years in a continually progressive senior leadership role in a related field or industry Knowledge of multiple operational functions and principles, including customer service, distribution, technology, contractual agreements, finance, and employee management Experience in developing financial departmental budgets and business plans Working knowledge of FDA (Food and Drug Administration) import/export compliance regulations, with cosmetic industry experience highly preferred Proven ability to plan and manage operational processes for maximum safety, efficiency, and productivity Ability to streamline or implement structures and roles that increase efficiency while supporting rapidly changing business demands Excellent presentation skills for both internal and external purposes Strong working knowledge of data analysis and performance metrics, using business management software (ex: ERP, WMS, SQL, MS O365) Excellent organizational, communication, and leadership skills, backed by previous professional success Bilingual in Japanese highly desirable Competencies To perform the job successfully, an individual should demonstrate the following: Core Competencies Customer Service Works well with customers (internal/external); promotes a positive image of the company; responds to request for service and assistance; meets commitments; strives to solve issues raised by customers. Teamwork Values the input and know-how of other employees; asks for help, when needed; offers help to other employees, when needed; builds trust and respect among fellow employees; takes actions that demonstrate consideration for the feelings and needs of others; works with other departments toward a common goal. Adaptability or Flexibility Open to change and new information; adapts behavior and work methods in response to new information, changing conditions or unexpected obstacles; able to deal with frequent change, delays, or unexpected events. Ethics Upholds DHCs Code of Conduct; treats coworkers and customers with respect; behaves in a fair and ethical manner towards others; instills mutual trust and confidence; honest; maintains confidentiality. Professionalism Approaches others in a positive manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. Communication Speaks clearly and persuasively in positive or negative situations; listens and obtains clarification; writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; able to read and interpret information. Continual Learning Grasps the essence of new information; applying newly gained knowledge and skill on the job; recognizes own strengths and weaknesses; pursues self-development; seeks feedback from others and opportunities to master new knowledge. Interpersonal Skills Listens to others without interrupting; keeps emotions under control; open to other ideas and willing to try new things; focuses on solving conflict, not blaming. Diversity Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment free environment. Safety Follows safety and security procedures; reports unsafe conditions; uses equipment and materials properly. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and employee handbooks. Ability to write routine reports, policy and procedures, and correspondence. Ability to speak effectively before groups of peers and/or managers. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have advanced knowledge of QuickBooks Accounting software; Office 365, especially Excel, Word, PPT, Teams, Outlook, and search engines. Other Skills and Abilities Fluent and proficient in English and has strong written and verbal communication skills. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 25 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
    $131k-180k yearly est. 27d ago
  • Vice President and General Manager

    United Coolair Corporation 3.6company rating

    York, PA jobs

    The Vice President and General Manager, reports to and works closely with the President for the Dehumidification and DOAS group of businesses and sets the operating and strategic agenda to take the UCA organization, currently a $35M to a $70M business over the next 3 years. The purview spans all aspects of the commercial, financial, and operational decision-making for the business to support the anticipated growth plan. The role will make decisions around design and cost structure, personnel, manufacturing footprint and overall strategy. This is an ideal opportunity for a candidate to make a business their own and grow within a very special, high-performing group of businesses. The General Manager will be located in York, PA and 25% - 30% travel is required; primarily to visit customers and industry marketing events and opportunities.
    $142k-230k yearly est. 3d ago

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