Senior Director, Legal & Compliance
Associate director job at Illumina
A leading biotech company in San Diego is seeking a Director of Legal to manage all legal business matters. The position requires a law degree, a license to practice law, and strong experience in regulatory compliance and intellectual property. Responsibilities include advising on legal issues, directing counsel in litigation, and ensuring efficient operation of the legal function. This role offers a competitive salary range of $220,500 - $330,700 and the opportunity to work in an inclusive environment committed to health equity.
#J-18808-Ljbffr
Associate Director, Value Evidence Strategy (Remote)
Associate director job at Illumina
What if the work you did every day could impact the lives of people you know? Or all of humanity?At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.
Position Summary:
At Illumina, we are dedicated to improving human health by unlocking the power of the genome. As the Associate Director, Value Evidence Strategy, you will support global access strategies for our portfolio of molecular diagnostic solutions in oncology, adult and pediatric genetic disease, reproductive health, as well as a portfolio of emerging applications. Your work will help ensure that individuals and families around the world can benefit from access to genomic insights.
This is a key role that requires expertise in diagnostic testing and the molecular diagnostic ecosystem. You will collaborate across regions and functions to shape the value narrative, support reimbursement, aid in publications and submissions, and drive adoption through partnership of Illumina technologies in healthcare systems.
Key Responsibilities:
Support global market access strategies for molecular diagnostic solutions including client and ecosystem facing partnerships and internal development processes.
Partner with regional and country Teams to secure reimbursement and access in key markets, addressing diverse payer requirements and Health Technology Assessment processes.
Collaborate with regional Government Affairs, Commercial, Medical Affairs and Marketing Teams to support strategies to gain, protect and expand access to genomic solutions and emerging applications.
Support the definition and communication of clinical and economic value of diagnostics through compelling value propositions, evidence generation studies, and payer engagement and collaboration.
Support the Global Health Economics and Outcomes Team on evidence generation strategies, including clinical utility studies, real-world evidence, and health economic and costing models.
Aid in monitoring global policy coverage trends, rate setting, HTA requirements, and payer expectations related to molecular diagnostic testing to inform strategic planning and product development.
Aid in the development of global value dossiers, reimbursement toolkits, and payer engagement materials to support local execution.
In collaboration with regional Market Access, build and maintain relationships with external stakeholders, including payers, HTA bodies, advocacy groups, and policy makers.
Maintain positive working relationships across key channels including customers, distributors, and core laboratories. Support Commercial and Marketing, as needed, in engagements including conferences and customer engagement.
Provide strategic input into product development, launch planning, customer channel considerations and lifecycle management to align with access and commercialization goals.
Ensure compliance with company, international regulatory, legal, and ethical standards.
Qualifications:
Bachelor's degree required; advanced degree (GC, MBA, MPH, PhD, or related) preferred.
15 years with 7+ years of Management experience in clinical setting, market access, reimbursement, and/or health economics, with a strong focus on molecular diagnostics.
Proven success in market access strategies and partnering in diagnostics, biopharma, or the payer setting.
Understanding of reimbursement systems, HTA processes, and payer decision-making across major markets.
Experience with molecular diagnostics, next-generation sequencing (NGS), and precision medicine applications.
Strong leadership, strategic thinking, and cross-functional collaboration skills.
Excellent communication and stakeholder engagement capabilities.
Ability to manage budgets, vendors, and consultants.
Passion for improving lives through access to genomic technologies.
#LI-REMOTE
The estimated base salary range for the Associate Director, Value Evidence Strategy (Remote) role based in the United States of America is: $183,700 - $275,500. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual's qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.
We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: ****************************************************************** The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.
Auto-ApplyAssociate Vice-President, Enterprise Strategy
Santa Clara, CA jobs
Agilent is a customer-centric organization with our Groups organized around the end markets we serve:
Life sciences and Diagnostics Markets Group (LDG) focuses on Agilent's Pharma, Biopharma, Clinical and Diagnostics markets, providing solutions for life science research, patient diagnostics and testing for safety.
Applied Markets Group (AMG) focuses on growing Agilent's leadership in Applied markets like Food, Chemicals & Materials, Semiconductor, and Energy.
Agilent CrossLab Group (ACG) supports customers across all Agilent end markets, enhancing the instruments with targeted workflows and applications through services, software and informatics, automation, and consumables.
AVP of Enterprise Strategy - Position overview
The Associate Vice President (AVP) of Cross-Group Strategy reports to the VP of Enterprise Strategy. The Cross-Group Strategy lead will define the core business strategy in partnership with the Group strategy leads, coaching them on defining the strategic direction for the groups, identifying and evaluating strategic initiatives and guiding them on initiative execution. The AVP will ensure that the Group and Business roadmaps are aligned with Enterprise priorities by leading the enterprise-wide portfolio management process. The Cross-Group Strategy lead will orchestrate the annual strategic planning cycle and will spearhead major strategic projects that cut across functions and geographies.
Key responsibilities:
Lead end-to-end annual strategic planning cycle with the Groups to define the business strategies in alignment with the enterprise priorities
Work closely with strategy, business, finance, and HR leaders to align spend to strategic objectives and ensure implementation of the strategic plan across Agilent
Coach and guide Group Strategy leads in evaluating their market opportunity, identifying and evaluating strategic priorities, creating the business case to support strategic investment, and crafting a strategic narrative and plan for implementation
Manage overall “portfolio of initiatives” process to allocate resources (opex, capex, people)
Manage Enterprise strategic initiatives and steer major Group strategic initiatives
Serve as a strategic advisor to Group presidents
Work cross-functionally to establish balanced scorecards to track strategic plan execution
Conduct market and customer deep-dives to validate strategic pivots
Coordinate executive strategy meetings, with necessary agenda, materials, and follow-up
The preferred candidate will be commutable to Agilent Headquarters in Santa Clara, CA
Qualifications
A bachelor's degree is required; MBA or technical degree related to life sciences preferred
10+ years of experience in one or more of the following functions: strategy, business development, strategic marketing, market analysis, business consulting, or related positions with increasing levels of management responsibilities
Demonstrated track record of results utilizing interpersonal, relationship-building skills required in leading multi-cultural and geographically dispersed teams in a highly matrixed environment
Demonstrated written, verbal, and interpersonal communication skills
Experience in facilitating and influencing decision-making, and the ability to work collaboratively across all levels and multiple businesses
Experience working in a fast-paced environment and the ability to thrive in an environment of ambiguity and complexity that relies heavily on collaboration and cross-functional interaction
Leadership maturity, confidence, and a high degree of emotional intelligence
CRITICAL LEADERSHIP CAPABILITIES
Acting Strategically
Propose changes to the strategy and/or direction while considering their implications across different parts of the business or functions
Bring new thinking that challenges assumptions and conventional wisdom
Plan for and drive results cross-functionally
Act to surpass team goals, seizing opportunities to extend the limits of what is possible
Set continually higher goals for the team that are ambitious but achievable
Identify and act on new opportunities that enable performance targets to be exceeded
Seek new challenges and is energized by exceeding targets
Collaborating and Influencing
Identify all necessary stakeholders and connect with them to gain support or agreement
Take advantage of opportunities to build strategic relationships to achieve a specific outcome
Engage others in open dialogue and adapt own influence approach to different stakeholders in ways that address their interests or concerns
Anticipate potential conflicts among all stakeholders and take steps to pre-empt them
Track record of coaching cross-functionally to achieve aspirational results
Additional Details
This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least October 20, 2025 or until the job is no longer posted.The full-time equivalent pay range for this position is $226,176.00 - $353,400.00/yr USD in the US, or $189,073.00 - $295,426.00/yr CAD in Canada, plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: OccasionalShift: DayDuration: No End DateJob Function: Marketing
Auto-ApplyAssociate Director, Demand Planning
Remote
Who We Are BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health. Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities.
Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best - people with the right technical expertise and a relentless drive to solve real problems - and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, we've produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options.
The Associate Director, Demand Planning is a critical role within the BioMarin Supply Chain function that will require close engagement and interaction with the Commercial, Financial Planning and Analytics (FP&A), Global Supply Chain, and Operations.
Remote based role in the United States
The Associate Director, Demand Planning is responsible for the management, execution and continuous improvement of overall demand planning process, including the approval of a realistic and aligned demand plan that correlates to financial plan. This role is to utilize analytical, marketing, and sales data to estimate future product demands and generate 36-month demand plan. The role will monitor and report essential changes to sales forecasts, business strategies, and budgets. This role collaborates with finance, regional/country and commercial forecasting teams and supports company management with risk assessment and activities, proposing and implementing solutions that accurately improve demand forecasts. Additionally, this role also has direct oversight in assigned country/ market level responsibilities to ensure country/ market business needs and escalations are proactively tended to. This is done via monthly demand meetings and escalation in Integrated Tactical Planning (ITP) meeting. This role is a key member with Commercial and Finance teams of the Integrated Business Planning (IBP) process which ensures the demand plan translates to a supply plan in turn informing make-buy decisions and activities.Competencies:
Broad knowledge and relationships across distinct parts of the organization: commercial, sales, marketing, product development, finance, and manufacturing.
Deep knowledge of planning processes: demand planning, supply planning, new product introduction, material planning and S&OP/ IBP process.
Demand planning process across different business units, products, and geographies within the organization.
Business process knowledge/business acumen.
Understanding of analytics with experience collecting, organizing and disseminating information accurately.
Understanding of AI-based demand planning.
Understanding of the basic automation and AI/ML functionality in the existing demand forecasting tools
Knowledge of finance, supply, sales, marketing and R&D functions.
Skills:
Proficiency using technology tools that enable demand planning and reporting.
Understanding of technology tools that enable demand planning and reporting.
Ability to use technology tools that facilitate collaboration with external stakeholders.
Strong analytical skills, with the ability to translate data into high-level analysis and demand planning.
Ability to predict future trends based on past and current data.
Strong mathematical/statistical knowledge and experience with common data software.
Evaluate scenarios with end-to-end supply chain impact in mind.
Ability to refine and train algorithms to aid analysis and scenario planning.
Ability to create original concepts and theories in, e.g., Excel, Google Sheets, SQL and Looker.
Ability to identify modifications to business practices to take full advantage of technology innovation.
Behaviors
Results Orientation:
Motivated to drive business results as opposed to personal preferences, and favors group achievement rather than individual achievement.
Meets deadlines and works under pressure, with limited supervision.
Well-organized and possessed of a high level of attention to detail.
Focuses on both short-term results and long-term goals
Influencing Others
Builds excellent relationships with key internal and external customers based on trust and confidence.
Teaching/educating/coaching/mentoring stakeholders toward desired business outcomes.
Strong interpersonal skills to facilitate decision making across marketing, sales, customer service, operations, IT and finance teams.
Influential and charismatic, especially with decision makers and operational teams.
Ability to work within high-performing teams, and is highly collaborative.
Knowledge of, and relationships across, different parts of the organization: commercial, sales, marketing, product development, finance, and manufacturing, related to the segment they are planning for, e.g., product lines, business unit, region.
Competence in leading and managing others.
Education and Training
Bachelor's degree in business management, supply chain, IT or a related field, or an equivalent combination of experience, skills, training and education.
Supply chain/operations or forecasting certification is a plus.
Experience
Proven experience of forecasting processes in sales, marketing operations, finance and manufacturing.
8-10 years' experience in modeling, demand planning, forecasting or market analysis.
Demonstrated experience in managing multiple projects at once.
Accustomed to using a variety of technology tools and applications to support daily work.
Experience of working in a team-based environment.
Experience of demand and supply reconciliation and gap recognition within the planning process and assumptions.
Success Criteria
Demand plan: A forecast with ranges that are shaped and finalized through a collaborative, consensus-driven process that optimize the balance between market opportunity and supply network capability.
Integrated Tactical Planning (ITP) and Integrated Business Planning (IBP) inputs: A weekly, rolling, detailed forecast and monthly, rolling, volume forecast (with ranges and key assumptions), and facilitated alignment with interdepartmental functions. The number of weeks and months required to be submitted by the demand planner will be determined by the organization's IBP process requirements.
Equal Opportunity Employer/Veterans/Disabled
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Auto-ApplyVP, Head of BioAnalytical Sciences
South San Francisco, CA jobs
The Head of BioAnalytical Sciences (BAS) is accountable for the strategic, scientific and organizational leadership of a bioanalytical organization with local and global responsibilities for the gRED, Roche Product Development and Post-Marketing portfolios.
The organization is comprised of four main departments including the Bioassay team, Immunoassay team, MassSpec team and the Regulated Bioanalysis Implementation & Oversight team delivering foundational bioanalytical data (PK, ADA and soluble biomarker) across all phases of drug development. In this role, the leader has global responsibilities with significant influence on gRED's drug development projects and decisions, and direct impact on development and approval of pharmaceuticals in the US and Rest of World (RoW).
The leader has a strong commitment to implementing an agile operational model leveraging efficiencies and synergies within the organization, across gRED and the wider Roche network to deliver high quality bioanalytical methods and data in compliance with global regulatory and industry standards with a lean organizational footprint and efficient use of our resources. The Head of BAS will foster an innovative scientific environment with special emphasis on excellence in execution and delivery of the portfolio.
This role works closely and collaborates with leaders across Research, Drug Discovery, Early Clinical Development, Translational Medicine and Development Sciences (DevSci) in gRED as well as other parts of the Genentech and Roche organization, including but not limited to Roche Product Development and pRED Pharmaceutical Sciences, to contribute to strategies to develop impactful therapies that provide transformative benefit for patients.
The Head of BAS will report directly to the Senior Vice President DevSci, and will be a member of the DevSci Leadership Team (DSLT). Additionally, this role contributes as a member of the Research Review Committee (RRC) and the Development Boards (DB), and an ad hoc member of gRED's Early-Stage Portfolio Committee (ESPC).
Functional Role and Key Accountabilities
The gRED portfolio spans multiple therapeutic areas -oncology, neuroscience, infectious diseases, ophthalmology, metabolism and immunology. It consists of a diverse spectrum of therapeutic modalities, including but not limited to synthetic pharmaceuticals, biotherapeutics, nucleic acid-based medicines and gene and cell therapy products.
BioAnalytical Sciences is a key component of gRED's drug development organization essential for delivery of gRED's innovative portfolio. The department provides bioanalytical and immunogenicity assessment strategies, assays and expertise for all protein/ peptide-based therapeutics and advanced modalities, including cell therapies or nucleic acid-based medicines across all phases of drug development through approval and post-marketing life cycle activities.
The Head of BAS is accountable for the development, qualification and validation of innovative bioanalytical methods on a diverse array of technical platforms using internal laboratories, the deployment/ outsourcing of these methods to external Contract Research Organizations (CRO), and the generation of regulated bioanalytical data for nonclinical and clinical studies through global CROs in compliance with international regulatory standards.
The leader oversees and manages gRED's global bioanalytical CRO portfolio including PK, ADA and soluble biomarker sample operations, and provides quality and technical oversight over the bioanalytical sample testing and results reporting. This position is also responsible for providing well-characterized assay reagents, that meet global regulatory and industry standards in support of our global portfolio.
The Head of BAS will lead the bioanalytical organization across multiple organizational levels based in South San Francisco and will also oversee bioanalytical work for clinical trials executed in China with a small team of China-based employees.
Key Accountabilities as Head of BioAnalytical Sciences
Responsible for organizational leadership of a high performing and well-aligned bioanalytical organization including but not limited to overall budget planning/ execution, staffing, regulatory compliance, scientific oversight and organizational change management;
Accountable for setting the strategic direction of the BAS organization to meet the business needs in support of a dynamic and complex portfolio;
Scientific and organizational oversight of bioanalytical assay, immunogenicity, and in vitro and in vivo characterization strategies;
Responsible for assay development of pharmacokinetic, immunogenicity and biomarker methods from DevGo through all clinical development phases into post-marketing;
Responsible for procurement and/or generation of well-characterized critical assay reagents for use through the drug development lifecycle by BAS and other groups in gRED, e.g. Translational Medicine;
Oversight over the generation of foundational bioanalytical data (internally or through CRO) for nonclinical and clinical pharmacokinetic analyses, characterization of immune responses, and target engagement by characterization of biomarkers.
Accountability for immunogenicity data interpretation and conclusions required for global regulatory filings and drug labeling;
Responsible for identification of global contract laboratories to meet the global portfolio needs, accountability for management of a portfolio of contract laboratories spanning more than 500 methods and more than 200 non-clinical and clinical studies, and oversight of method transfer, sample testing, technical oversight and data transfers while ensuring high quality, regulatory compliance and timeliness for meeting project requirements;
Accountability for management of PK/ ADA global biosample operations and coordination of bioanalytical sample testing and results reporting with vendor and internal labs for non-clinical and clinical studies, enabling both the gRED bio-therapeutics and small molecule global portfolio through all phases of clinical development and post-marketing;
Accountability for setting strategic direction on key business decisions like investigation and implementation of novel technologies to meet bioanalytical challenges of an increasingly complex modality portfolio, evolution a global outsourcing strategy in compliance with US and RoW regulatory requirements to ensure the global portfolio needs are met;
Building and maintaining close collaborations with gRED and global PD, pRED and DIA functions to deliver the pipeline;
Support regulatory filings ensuring high quality delivery of key data for global regulatory documents such as INDs/CTAs and NDAs/BLAs, and due diligence and asset integration activities as needed;
Ensure BAS delivers its objectives on time within budgets to the required standards and within a clear resource allocation and prioritization framework;
Influence appropriate governance bodies to establish strategic directions across the entire organization to ensure scientific quality, improve efficiency and accelerate the product pipeline forward;
Drive collaborations across Genentech and Roche to partner on high priority shared goals and initiatives;
Seek, encourage and maintain external involvements and collaborations to ensure visibility and impact of BAS and its staff in the external scientific and regulatory community;
Ensure succession, recruitment, mentorship, and career development plans are in place to develop, hire and retain the best scientific talent and future leaders and ensure appropriate training and adherence to regulations and business compliance requirements of all staff;
Set appropriate personal goals, evaluate team member performance, and provide timely performance appraisal and feedback;
Qualification and Experience
Doctor of Philosophy (PhD) or equivalent curriculum in a relevant discipline is required. Individuals without a formal degree who have comparable depth and breadth of training and experience and who meet job-specific criteria are eligible for consideration;
An experienced organizational leader with 15+ years of relevant industry experience in bioanalytical sciences in a in a pharmaceutical company and 10 years of experience in leading cross-functional departments spanning multiple organizational levels;
Proven track record designing lean and agile operating models, successfully implementing change management approaches and leading organization through change with a strong sense of urgency;
A critical thinker and strategic leader balancing the need to deliver the current portfolio focusing on resource efficiency and operational excellence with building innovative scientific and operational capabilities (e.g. automation) to support the future portfolio;
Proven track record of scientific leadership and regulatory accomplishments in bioanalysis of a diverse portfolio of therapeutic modalities as demonstrated through regulatory impact and scientific productivity;
Extensive knowledge of global regulatory guidelines/ requirements associated with quality and compliance in the conduct of nonclinical and clinical bioanalytical sample analysis;
In-depth understanding of the drug development and biomarker development process with extensive experience in delivering bioanalytical and immunogenicity assessment strategies supporting a portfolio of diverse therapeutic modalities through all phases of drug development, and a successful track record of global regulatory filings, Health Authority interactions, and approval support;
Strong, clear, concise, and influential communicator with exceptional influencing skills that demonstrate strong thought partnership and create effective relationships with internal and external stakeholders to ensure delivery of the pipeline;
Exceptional ability to lead functional groups, identify and develop talent, and delegate effectively with proven capability to lead, motivate, inspire without authority and collaborate effectively in a diverse, global, cross-functional structure;
Ability to relate, interact, collaborate and influence senior leaders in a global environment.
Relocation benefits are available for this job posting
The expected salary range for this position based on the primary location of San Francisco, CA is $401,795 and $496,335.00. Actual pay will be determined based on experience, qualifications and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance, as well as participation in a long-term incentive program. This position also qualifies for the benefits detailed at the link provided below.
Benefits
Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.
Auto-ApplyVP, Principal Consultant
Sacramento, CA jobs
Responsibilities The Vice President, Principal Consulting is a senior executive responsible for leading the company's most strategic consulting engagements, shaping market-facing capabilities, and driving significant revenue growth. This role combines deep subject matter expertise with enterprise leadership, commercial acumen, and a mandate to influence the company's direction. VP-Principal Consultants are accountable for building client trust at the highest levels, originating and converting complex opportunities, and mentoring the next generation of consulting leaders. This role will be expected to be billable on active projects within accounts 100% to maintain visibility, support project launches, and guide executive-level touchpoints.
Key Responsibilities
Strategic Client Leadership
* Serve as executive sponsor and strategic advisor on high-impact, multi-year client programs.
* Build and sustain C-suite relationships, ensuring the company is positioned as a long-term partner.
* Lead strategic account planning and contribute to company-wide client segmentation and targeting strategies.
Commercial Growth & Market Expansion
* Personally deliver and influence $2M-$3M+ in annual revenue through direct delivery and opportunity origination.
* Identify and shape whitespace opportunities, new service offerings, and market entry strategies.
* Collaborate with Sales, Marketing, and Practice Leaders to develop go-to-market strategies and thought leadership campaigns.
Practice & Capability Development
* Lead the development of new consulting capabilities, methodologies, and intellectual property.
* Sponsor innovative initiatives that enhance the company's competitive advantage and delivery excellence.
* Guide the evolution of consulting practices to align with emerging client needs and industry trends.
Talent Development & Leadership
* Serve as a senior mentor and sponsor for Principal Consultants and high-potential talent.
* Lead succession planning, performance management, and leadership development within the consulting team.
* Champion a culture of excellence, inclusion, and continuous learning.
Executive Governance & Company Leadership
* Participate in executive leadership forums, including strategic planning, investment decisions, and operational reviews.
* Represent the consulting function in cross-functional initiatives and company-wide transformation efforts.
* Act as a public ambassador for the company through speaking engagements, and industry leadership.
Metrics for Success
Metric
Target
Account Revenue Impact
$2M-$3M+ in direct and enabled revenue
Client Executive Engagement
≥ 2 active C-suite relationships across strategic accounts
Practice Innovation
Launch of ≥ 1 new capabilities or offerings annually
Talent Development
≥ 3 mentees promoted or retained in leadership pipeline
Thought Leadership
≥ 5 external speaking engagements or publications/year
Strategic Contributions
Active leadership in ≥ 2 company-wide initiatives or governance bodies
Experience Required
* Education: Bachelor's Degree in Life Science, Engineering, or related discipline (OR a combination of equivalent experience in CQV engineering, cGMP facility start-up, project management and/or comparable military experience). Advanced degree preferred.
* Industry Expertise: 15+ years in life sciences, biotech, or technical consulting with a proven track record of executive-level impact.
* Strategic Leadership: Demonstrated success leading enterprise-wide initiatives and managing complex client portfolios.
* Commercial Acumen: Deep experience in consultative selling, pricing strategy, and P&L accountability.
* Innovation & Influence: Recognized thought leader with a history of shaping industry discourse and driving innovation.
* People Leadership: Proven ability to build, lead, and inspire high-performing teams across geographies and disciplines.
Other Required
* High degree of technical competence and creativity.
* Travel as necessary for business continuity.
PerkinElmer/Project Farma is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer/Project Farma is committed to a culturally diverse workforce.
Applicants must be authorized to work in the United States on a full-time basis. We will not sponsor applicants for current or future work visas for this position. This position may require significant travel to support project and business needs. We cannot employ anyone with an invalid driver's license.
The annual compensation range for this full-time position is $(200,000 - $265,000) The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.
Associate Director - Patient CRM & Omnichannel Engagement Lead
San Rafael, CA jobs
Who We Are BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health. Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities.
Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best - people with the right technical expertise and a relentless drive to solve real problems - and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, we've produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options.
About Commercial
Our Commercial organization leads our global sales and marketing strategies around the world. Our integrated team continues to solidify BioMarin's commercial presence in the United States and Europe and is rapidly growing in other regions, such as Latin America, the Middle East and Asia-Pacific.
Summary Description
BioMarin is seeking a dynamic and experienced leader to serve as Associate Director, Patient CRM & Omnichannel Engagement Lead, a pivotal role responsible for defining and executing the company's global patient engagement digital capabilities within the Global Digital Center of Excellence. This business-facing role will be responsible for setting the strategy, roadmap, and execution plan for digital capabilities for patient engagement that power high-impact, compliant, and personalized interactions with patients across the full journey.
With a strong foundation in business digital strategy and patient engagement expertise, this leader will oversee the development and governance of patient CRM capabilities, primarily Salesforce Health Cloud, as well as patient omnichannel planning, execution & measurement activities. They will partner closely with global and regional business units, Market Access / Patient Services, Field, Medical, IT, and Compliance to translate strategic objectives into scalable digital solutions that drive engagement, adherence, and outcomes.
Key Responsibilities:
* Drive the strategic development, roadmap and delivery of patient CRM and patient omnichannel capabilities using Salesforce Health Cloud.
* Serve as the global product owner for patient-facing CRM tools, including design, enhancements, configuration, data flows, connections, and lifecycle governance - including business configuration and administration as needed.
* Ensure capabilities and processes are compliant, scalable, and aligned with regional/local regulatory requirements and privacy policies (e.g., HIPAA, GDPR).
* Co-create omnichannel engagement strategies with Patient Services, Brand, and Market Access teams to deliver timely, relevant, and compliant messaging across channels (email, SMS, portals, call center, digital hubs, etc.).
* Translate patient journey insights into omnichannel touchpoint design and integrated campaign planning.
* Collaborate with field teams, patient services, care coordinators, marketing and field leadership to ensure CRM and omnichannel strategies are aligned with real-world patient engagement needs, field workflows, and executional realities.
* Create scalable global patient omnichannel and patient engagement frameworks for Business Units and regional teams to localize and execute
* Work in close alignment with Business Units, Markets, and cross-functional partners (Patient Services, Field, Compliance, Data Privacy) to enable omnichannel strategies that meet patient and business needs.
* Collaborate with IT on any enterprise integration, data security, and enterprise system alignment.
* Liaise with Global Privacy, Legal, and Compliance to embed appropriate standards and review processes.
* Define KPIs for patient engagement programs and develop measurement frameworks to assess performance, adoption, and impact.
* Partner with other Digital enablement teams to design and deliver patient-level digital insights, segmentation strategies, and drive continuous optimization of omnichannel efforts.
* Implement intelligent alerts and data triggers to support timely, personalized interactions with patients based on journey milestones, needs, or risks.
* Define and maintain global standards, operating models, and best practices for patient CRM and omnichannel execution.
* Lead change management and capability-building efforts across markets and functions to drive adoption and consistent execution.
* Manage agency and vendor relationships related to Patient CRM, Patient omnichannel platforms, and campaign execution support.
* Partner closely with Compliance, Legal, Program Management and Regulatory Affairs to ensure all patient engagement capabilities, including AI enabled tools, meet internal governance standards and external regulatory requirements.
Qualifications
* Bachelor's degree in Life Sciences, Business, Marketing, or related field; advanced degree preferred.
* 8+ years of experience in patient CRM, digital marketing, DTC & omnichannel engagement, or related roles in the pharmaceutical or biotech industry.
* Deep hands-on experience with Salesforce Health Cloud or equivalent patient CRM platforms.
* Deep understanding of patient services and hub processes.
* Rare disease experience in pharma digital and marketing practices.
* Demonstrated success managing omnichannel engagement programs for patients or consumers, from strategic planning to tactical execution.
* Experience with working with or in Patient Services driving patient engagements, support programs and DTC campaign management and driving digital insights
* Experience working cross-functionally with Commercial, Patient Services, Medical Affairs, and Compliance teams.
* Strong understanding of data privacy and regulatory considerations in patient-facing programs.
* Familiarity with marketing automation, journey orchestration tools, and digital analytics platforms, specifically, Salesforce Healthcloud.
* Excellent communication, project management, and stakeholder engagement skills.
* Proven ability to synthesize complex processes into scalable frameworks and drive organizational change.
* Exceptional communication skills with the ability to influence and inspire across all levels of the organization (business and IT).
* Proven leadership skills motivating teams to attain critical goals in a dynamic environment with competing priorities across business functions.
* Demonstrated ability to lead cross-functional projects from concept through execution in a fast-paced environment.
* Vendor management experience including vendor evaluation / selection, due diligence, contracting, and performance management.
Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned.
Equal Opportunity Employer/Veterans/Disabled
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The salary range for this position is: $155,000 to $213,070. BioMarin considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans.
For additional benefits information, visit:
VP, Principal Consultant
California jobs
When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job TitleVP, Principal Consultant
Location(s) US Remote - CA
Job Description
Summary
The Vice President, Principal Consulting is a senior executive responsible for leading the company's most strategic consulting engagements, shaping market-facing capabilities, and driving significant revenue growth. This role combines deep subject matter expertise with enterprise leadership, commercial acumen, and a mandate to influence the company's direction. VP-Principal Consultants are accountable for building client trust at the highest levels, originating and converting complex opportunities, and mentoring the next generation of consulting leaders. This role will be expected to be billable on active projects within accounts 100% to maintain visibility, support project launches, and guide executive-level touchpoints.
Key Responsibilities
Strategic Client Leadership
Serve as executive sponsor and strategic advisor on high-impact, multi-year client programs.
Build and sustain C-suite relationships, ensuring the company is positioned as a long-term partner.
Lead strategic account planning and contribute to company-wide client segmentation and targeting strategies.
Commercial Growth & Market Expansion
Personally deliver and influence $2M-$3M+ in annual revenue through direct delivery and opportunity origination.
Identify and shape whitespace opportunities, new service offerings, and market entry strategies.
Collaborate with Sales, Marketing, and Practice Leaders to develop go-to-market strategies and thought leadership campaigns.
Practice & Capability Development
Lead the development of new consulting capabilities, methodologies, and intellectual property.
Sponsor innovative initiatives that enhance the company's competitive advantage and delivery excellence.
Guide the evolution of consulting practices to align with emerging client needs and industry trends.
Talent Development & Leadership
Serve as a senior mentor and sponsor for Principal Consultants and high-potential talent.
Lead succession planning, performance management, and leadership development within the consulting team.
Champion a culture of excellence, inclusion, and continuous learning.
Executive Governance & Company Leadership
Participate in executive leadership forums, including strategic planning, investment decisions, and operational reviews.
Represent the consulting function in cross-functional initiatives and company-wide transformation efforts.
Act as a public ambassador for the company through speaking engagements, and industry leadership.
Metrics for Success
Metric
Target
Account Revenue Impact
$2M-$3M+ in direct and enabled revenue
Client Executive Engagement
≥ 2 active C-suite relationships across strategic accounts
Practice Innovation
Launch of ≥ 1 new capabilities or offerings annually
Talent Development
≥ 3 mentees promoted or retained in leadership pipeline
Thought Leadership
≥ 5 external speaking engagements or publications/year
Strategic Contributions
Active leadership in ≥ 2 company-wide initiatives or governance bodies
Experience Required
Education: Bachelor's Degree in Life Science, Engineering, or related discipline (OR a combination of equivalent experience in CQV engineering, cGMP facility start-up, project management and/or comparable military experience).
Advanced degree preferred
.
Industry Expertise: 15+ years in life sciences, biotech, or technical consulting with a proven track record of executive-level impact.
Strategic Leadership: Demonstrated success leading enterprise-wide initiatives and managing complex client portfolios.
Commercial Acumen: Deep experience in consultative selling, pricing strategy, and P&L accountability.
Innovation & Influence: Recognized thought leader with a history of shaping industry discourse and driving innovation.
People Leadership: Proven ability to build, lead, and inspire high-performing teams across geographies and disciplines.
Other Required
High degree of technical competence and creativity.
Travel as necessary for business continuity.
PerkinElmer/Project Farma is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer/Project Farma is committed to a culturally diverse workforce.
Applicants must be authorized to work in the United States on a full-time basis. We will not sponsor applicants for current or future work visas for this position. This position may require significant travel to support project and business needs. We cannot employ anyone with an invalid driver's license.
The annual compensation range for this full-time position is $(200,000 - $265,000) T
he final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.
PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.
Auto-ApplyAssociate Director, Network Strategy
San Rafael, CA jobs
Who We Are / Background BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health. Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities.
Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best - people with the right technical expertise and a relentless drive to solve real problems - and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, we've produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options.
As we execute our corporate strategy and ensure we continue to supply products to patients at the right quality, service level and cost, how we configure our manufacturing network to meet these strategic objectives is critical to Technical Operations success.
Associate Director, Network Strategy
San Rafael, CA jobs
Description Associate Director, Network Strategy Who We Are / Background BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health. Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities.
Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best - people with the right technical expertise and a relentless drive to solve real problems - and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, we've produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options. As we execute our corporate strategy and ensure we continue to supply products to patients at the right quality, service level and cost, how we configure our manufacturing network to meet these strategic objectives is critical to Technical Operations success.
The Associate Director is a full-time member of the Network Strategy & Partnering team with accountability for leading strategic network analysis projects, feasibility options evaluations, and supporting other strategic initiatives with functions in BioMarin and throughout TOPS. This role offers a unique opportunity to shape the future of BioMarin's global manufacturing network. The successful candidate will be at the forefront of strategic decision-making, leveraging cutting-edge analytics to drive innovation and operational excellence. RESPONSIBILITIES
Business process owner for Network Strategy assessments, overseeing and coordinating the process from intake, review, analysis to decision
Execute specific network analysis actions (eg. CMO selection, Make v Buy) which come out of our modality and network strategies, by building rigorous analyses that synthesize insight into actionable recommendations.
Cross functional partnership with Manufacturing, TDS, Quality & Supply chain teams to ensure timely decision making on product / node decisions to support long term patient demand and delivery of product development milestones
Own and support the development of network strategy analytical tools and models including maintenance of accurate and up to date data sets to reflect current long term assumptions on demand and capacity
Lead the development and application of advanced analytical tools, including stochastic modeling techniques, to simulate network scenarios under demand uncertainty. Use probabilistic frameworks to inform strategic decisions and optimize manufacturing configurations across modalities.
Analyze business opportunities and challenges within the TOPS organization. Provide financial and strategic analyses of decision options and make recommendations to senior management.
Craft compelling narratives and business cases that translate complex analyses into clear, actionable recommendations. Effectively communicate insights to senior leadership, shaping strategic decisions through data-driven articulation of a recommended future state.
Lead project teams and influence overall strategic thinking. Proactively manage teams and work with stakeholders to define and implement strategic initiatives; Responsible for successful, on-time project completion and achieved results. Do an excellent job of partnering with stakeholders to prepare and present analyses, decisions and recommendations to senior management.
Translate the operations strategy into sound delivery options. Responsible for performing options analysis and developing high level feasibility project plans. As necessary, create turn over documentation and assure smooth transition from planning to project implementation
Ownership and accountability to keep key network strategy documents current such as; network strategy / assessment docket of work, quarterly value tracker, process and best practice documentation, decision log
Ownership and accountability for development and maintenance of Business Development Playbooks to support TOPS BD Integration plans and needs
Stay current in external trends and best practices.
EXPERIENCE Desired Skills & Expectations:
8-10 years work experience in pharmaceutical /biopharmaceutical; 2-5 years in decision support roles.
Must work well in a collaborative team environment and communicate effectively with customers, peers, and senior management. Strong influence and interpersonal skills, and the ability to work well with others in a proactive, positive, and constructive manner.
Excellent communications skills: Oral, written and formal presentation skills with senior management, middle management and line staff with aptitude for creating presentations, graphs and charts to concisely convey relevant data, trends, etc.
Proven ability to influence senior stakeholders through persuasive storytelling, supported by rigorous analysis and well-structured business cases. Skilled in synthesizing technical and financial data into executive-level presentations that drive alignment and action.
Agility in coordinating with teams virtually across multiple international geographic locations.
Analytical model development, use and maintenance to support complex decision making
Creative problem solving skills with the ability to exercise high levels of resourcefulness in seeking information
Strategic agility and strong attention to detail and execution
Comfortable and effective working indirectly through others
Demonstrated project management skills and proven ability to translate developed business strategy into tangible implementation options.
Chemical/Biological engineering / science or background and direct experience in manufacturing and international experience preferred.
Ability to work with little supervision: meet deadlines, prioritize assignments, provide recommendations, and effectively communicate updates.
Demonstrated self-motivator and proactive in managing long-term or on-going projects in balance with daily routine.
Ability to manage and handle sensitive financial information relating to project cost reports, facilities planning, etc.
Proven ability to manage multiple, fast moving priorities.
EDUCATION
Bachelors in Engineering, Science, Business, Operations Management, or Industrial Engineering required, Master's Degree preferred (particularly MBA). Other advanced degree with strong focus on operations, supply chain, finance, quantitative methods, or operations research.
Other continuing education initiatives is highly desirable (e.g. People Management, Leadership Six Sigma, Lean Manufacturing, APICS certification, industry specific coursework)
Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned.
Equal Opportunity Employer/Veterans/Disabled
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Auto-ApplyAssociate Director - Patient CRM & Omnichannel Engagement Lead
San Rafael, CA jobs
Who We Are BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health. Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities.
Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best - people with the right technical expertise and a relentless drive to solve real problems - and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, we've produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options.
About Commercial
Our Commercial organization leads our global sales and marketing strategies around the world. Our integrated team continues to solidify BioMarin's commercial presence in the United States and Europe and is rapidly growing in other regions, such as Latin America, the Middle East and Asia-Pacific.
Summary Description
BioMarin is seeking a dynamic and experienced leader to serve as Associate Director, Patient CRM & Omnichannel Engagement Lead, a pivotal role responsible for defining and executing the company's global patient engagement digital capabilities within the Global Digital Center of Excellence. This business-facing role will be responsible for setting the strategy, roadmap, and execution plan for digital capabilities for patient engagement that power high-impact, compliant, and personalized interactions with patients across the full journey.With a strong foundation in business digital strategy and patient engagement expertise, this leader will oversee the development and governance of patient CRM capabilities, primarily Salesforce Health Cloud, as well as patient omnichannel planning, execution & measurement activities. They will partner closely with global and regional business units, Market Access / Patient Services, Field, Medical, IT, and Compliance to translate strategic objectives into scalable digital solutions that drive engagement, adherence, and outcomes. Key Responsibilities:
Drive the strategic development, roadmap and delivery of patient CRM and patient omnichannel capabilities using Salesforce Health Cloud.
Serve as the global product owner for patient-facing CRM tools, including design, enhancements, configuration, data flows, connections, and lifecycle governance - including business configuration and administration as needed.
Ensure capabilities and processes are compliant, scalable, and aligned with regional/local regulatory requirements and privacy policies (e.g., HIPAA, GDPR).
Co-create omnichannel engagement strategies with Patient Services, Brand, and Market Access teams to deliver timely, relevant, and compliant messaging across channels (email, SMS, portals, call center, digital hubs, etc.).
Translate patient journey insights into omnichannel touchpoint design and integrated campaign planning.
Collaborate with field teams, patient services, care coordinators, marketing and field leadership to ensure CRM and omnichannel strategies are aligned with real-world patient engagement needs, field workflows, and executional realities.
Create scalable global patient omnichannel and patient engagement frameworks for Business Units and regional teams to localize and execute
Work in close alignment with Business Units, Markets, and cross-functional partners (Patient Services, Field, Compliance, Data Privacy) to enable omnichannel strategies that meet patient and business needs.
Collaborate with IT on any enterprise integration, data security, and enterprise system alignment.
Liaise with Global Privacy, Legal, and Compliance to embed appropriate standards and review processes.
Define KPIs for patient engagement programs and develop measurement frameworks to assess performance, adoption, and impact.
Partner with other Digital enablement teams to design and deliver patient-level digital insights, segmentation strategies, and drive continuous optimization of omnichannel efforts.
Implement intelligent alerts and data triggers to support timely, personalized interactions with patients based on journey milestones, needs, or risks.
Define and maintain global standards, operating models, and best practices for patient CRM and omnichannel execution.
Lead change management and capability-building efforts across markets and functions to drive adoption and consistent execution.
Manage agency and vendor relationships related to Patient CRM, Patient omnichannel platforms, and campaign execution support.
Partner closely with Compliance, Legal, Program Management and Regulatory Affairs to ensure all patient engagement capabilities, including AI enabled tools, meet internal governance standards and external regulatory requirements.
Qualifications
Bachelor's degree in Life Sciences, Business, Marketing, or related field; advanced degree preferred.
8+ years of experience in patient CRM, digital marketing, DTC & omnichannel engagement, or related roles in the pharmaceutical or biotech industry.
Deep hands-on experience with Salesforce Health Cloud or equivalent patient CRM platforms.
Deep understanding of patient services and hub processes.
Rare disease experience in pharma digital and marketing practices.
Demonstrated success managing omnichannel engagement programs for patients or consumers, from strategic planning to tactical execution.
Experience with working with or in Patient Services driving patient engagements, support programs and DTC campaign management and driving digital insights
Experience working cross-functionally with Commercial, Patient Services, Medical Affairs, and Compliance teams.
Strong understanding of data privacy and regulatory considerations in patient-facing programs.
Familiarity with marketing automation, journey orchestration tools, and digital analytics platforms, specifically, Salesforce Healthcloud.
Excellent communication, project management, and stakeholder engagement skills.
Proven ability to synthesize complex processes into scalable frameworks and drive organizational change.
Exceptional communication skills with the ability to influence and inspire across all levels of the organization (business and IT).
Proven leadership skills motivating teams to attain critical goals in a dynamic environment with competing priorities across business functions.
Demonstrated ability to lead cross-functional projects from concept through execution in a fast-paced environment.
Vendor management experience including vendor evaluation / selection, due diligence, contracting, and performance management.
Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned.
Equal Opportunity Employer/Veterans/Disabled
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Auto-ApplyAssociate Director, Lean Deployment
Novato, CA jobs
Lean Deployment Leader - Associate Director
Hybrid Role - requires 2 days onsite in Novato, CA
Building on the Operational Excellence plan that has been developed across Technical Operations work with key stakeholders to deploy an effective lean management system over the next three years in the US region.
This is a challenging and exciting role as our organization is in the formative stages of building a lean culture. The role will report into the head of Global Operational Excellence.
RESPONSIBILITIES
To grow an OE mindset into the business, drive Daily Management System (BioMarin Lean model) deployment in the United States - supporting Novato Supply Chain, Quality & Technical Development and Services, based on careful prioritization.
Partner with EU Lean Master on challenging efforts such as Lean Labs, Value Stream Management & other multi-week diagnostic approaches.
Support planned strategy deployment as required by the business, leading at least one key initiative every year to deliver acknowledged value.
Proactively respond to enterprise-wide opportunities and priorities, stepping in to lead or provide support to ensure alignment with business needs.
COMPETENCIES
Strong levels of curiosity and ability learn quickly. Demonstrate a strong desire to constantly learn.
Demonstrate ability to actively listen to and accommodate other viewpoints, fostering trust and collaboration across all levels of organization.
Be excellent, be ambitious and unafraid of failure through thoughtful risk taking.
Bring a passion for rolling up your sleeves and doing what it takes to make Lean real - turning strategy into meaningful action.
As a support function, our value lies in our ability to help our internal customers to become more effective and efficient over time in a systemic manner. This role requires the candidate to be prepared work in a flexible manner.
EDUCATION & EXPERIENCE
10+ years of experience in biopharma, life sciences or highly regulated industries
A college degree in any discipline is strongly preferred.
Strong background in Lean Six Sigma and OE methodologies. (Black Belt, Lean Leader or equivalent experience)
Demonstrated success deploying and sustaining a management system at the site, regional or functional level.
Sound knowledge of cGMPs and equivalent industry regulations is an advantage.
Influential leader able to partner with executives and front-line staff, translating strategy into action.
Data driven mindset with ability to connect process improvements to measurable business outcomes.
Change leader with proven ability to shift culture, mindsets and behaviors in complex organizations.
Strong communication and facilitations skills, comfortable leading workshops, building consensus and engaging senior stakeholders.
OTHER JOB DETAILS
The role will be based in Novato, California - hybrid workstyle that requires 2-4 days onsite per week.
To support the business effectively and as part of skill development, international travel may be required up to 20% of the time.
Areas of specific proficiencies developed over time will be flexible facilitation, lean (including lean deployment, strategy deployment, value stream management and lean leadership), Six Sigma, agility and innovation.
Equal Opportunity Employer/Veterans/Disabled
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Who We Are
BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health.
Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities.
Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best - people with the right technical expertise and a relentless drive to solve real problems - and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, we've produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options.
About Technical Operations
BioMarin's Technical Operations group is responsible for creating our drugs for use in clinical trials and for scaling production of those drugs for the commercial market. These engineers, technicians, scientists and support staff build and maintain BioMarin's cutting-edge manufacturing processes and sites, provide quality assurance and quality control to ensure we meet regulatory standards, and procure the needed goods and services to support manufacturing and coordinating the worldwide movement of our drugs to patients.
Auto-ApplyAssociate Director, Operational Excellence Leader
Novato, CA jobs
Global Operational Excellence TOPS/Enterprise Who We Are BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health. Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities.
Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best - people with the right technical expertise and a relentless drive to solve real problems - and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, we've produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options.
About Technical Operations (TOPs)
BioMarin's Technical Operations group is responsible for creating our drugs for use in clinical trials and for scaling production of those drugs for the commercial market. These engineers, technicians, scientists and support staff build and maintain BioMarin's cutting-edge manufacturing processes and sites, provide quality assurance and quality control to ensure we meet regulatory standards, and procure the needed goods and services to support manufacturing and coordinating the worldwide movement of our drugs to patients.
PURPOSE OF THE ROLE
Building on the Operational Excellence plan that has been developed across TOPS, work with key enterprise stakeholders to deploy an effective lean management system over the next three years.
This is a challenging and exciting role as our organization is in the formative stages of building a lean culture.
The role will report into the head of Global Operational Excellence.
RESPONSIBILITIES
* To
Security Operations Center Director
Los Angeles, CA jobs
We anticipate the application window for this opening will close on - 22 Dec 2025 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
The Information Security Operations Director is responsible for supervising 24x7 cybersecurity operations and activities related to log analysis, incident response, threat hunting, use-case development, tuning, metrics, and security monitoring utilizing a wide array of security controls and toolsets. In addition, the Information Security Operations Director is responsible for developing, documenting, and administering processes, procedures, and guidelines in support of the duties and responsibilities of the team to enhance the capability of the cybersecurity operations program.
This position is an exciting opportunity to work with Medtronic's Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care.
Responsibilities may include the following and other duties may be assigned.
+ Supervise the day-to-day running of VCA's Security Operations Center
+ Develop and support strategic plans and projects to meet Security and SOC goals and objectives.
+ Drive strategy and projects that increase the overall growth and maturity of the cybersecurity operations program
+ Supervise and lead a team of cybersecurity professionals to include holding regular meetings to review initiatives, team goals and issues
+ Develop, document, and administer processes, procedures, and guidelines in support of the duties and responsibilities of the team to enhance the capability of the cybersecurity operations program
+ Responsible for collecting, analyzing, escalating, and responding to cyber security attacks using SIEM and EDR technologies
+ Drive and develop use-case and proactive alert maturity in SIEM
+ Develop reporting of Key Performance Indictors for Executive Oversight of threats and incidents, including incident response SLAs
+ Ensures that Service Level Agreements are defined, tracked and met
+ Fulfill other related duties as assigned
**Required Knowledge and Experience:**
Requires a Bachelor's degree and minimum of 10 years of relevant experience with 7+ years of managerial experience, or advanced degree with a minimum of 8 years of relevant experience with 7+ years of managerial experience.
**Preferred Qualifications:**
+ CISSP Preferred
+ Advanced computer skills
+ Ability to read, write, and speak English
+ Demonstrated capability in leading IT Security transformational initiatives in complex, dynamic environments
+ Experience with information security control management tools such as e-mail security, endpoint security, network security.
+ Success in delivering projects designed to improve information security controls.
+ Familiarity with cloud security best practices and cloud security monitoring tools.
+ Understanding and knowledge of security standards/frameworks such as NIST CSF, PCI DSS, CIS, OWASP etc.
+ Strong sense of self, ethics and effort, as well as the willingness to go the extra mile to achieve important goals
+ Excellent collaboration and interpersonal skills. Must be able to communicate with all levels including influencing executive leadership.
+ Experience with application security testing software and methodologies.
+ Deep understanding of current and emerging IT Security technologies and practices, and how other enterprises are employing them
+ Strong hands-on experience with security in public cloud platforms (AWS, Azure, GCP), Networking, Operating Systems, Software Development, IAM, Key Management, Encryption, SIEM, DLP and Endpoint Security.
+ Experience with SIEM technologies. Security tooling such as IPS/IDS, Firewalls, Web Application firewalls, network enumeration.
+ Excellent verbal and written communication skills, including the ability to explain technical concepts and technologies to business leaders, and business concepts to the IT Security workforce
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD):$176,800.00 - $265,200.00
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
This position is eligible for an annual long-term incentive plan.
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans (**************************************************************************************************************
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here (************************* .
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here (*************************************************************************************************************************************** a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will...
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (*********************************** .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email *******************
To request removal of your personal information from our systems please email *****************************
Chief of Staff, Computational Center of Excellence (CoE)
San Francisco, CA jobs
Advances in AI, data, and computational sciences are transforming drug discovery and development. Roche's Research and Early Development organisations at Genentech (gRED) and Pharma (pRED) have demonstrated how these technologies accelerate R&D, leveraging data and novel computational models to drive impact. Seamless data sharing and access to models across gRED and pRED are essential to maximising these opportunities. The new Computational Sciences Center of Excellence (CoE) is a strategic, unified group whose goal is to harness this transformative power of data and Artificial Intelligence (AI) to assist our scientists in both pRED and gRED to deliver more innovative and transformative medicines for patients worldwide.
The Opportunity:
As a strategic leader within Roche's Computational Center of Excellence (CoE), the Chief of Staff plays a critical role in shaping and driving the CoE's vision, ensuring seamless execution of business strategy, and fostering cross-organizational collaboration. Reporting directly to the Head of CoE, this role acts as a key advisor and execution partner, enabling leadership effectiveness, driving strategic alignment across gRED and pRED, and enhancing the impact of computational sciences, data, analytics, and AI in drug discovery and development.
Strategic Partner
Act as a thought partner and trusted advisor to the Head of CoE on business, organizational, and operational strategies.
Organize and prioritize critical issues and required information for the Head of CoE to facilitate efficient decision-making.
Partner with the Head of CoE and CoE LT in strategic planning, policy development, and decision-making.
Manage SVP priorities and communications, ensuring efficient use of time and resources in advancing computational drug discovery goals
Serve as a spokesperson and advocate for the Head of CoE and their leadership team for internal and external global stakeholders at executive levels and across affiliates.
Drive cross-functional alignment across research, development, and computational teams in a timeline manner to ensure effective implementation of data science and machine learning initiatives
Lead special projects supporting SVP decision-making that require inputs from multiple research and computational disciplines
Identify potential risks and opportunities in computational drug discovery initiatives, propose mitigation strategies, and monitor progress against key performance indicators
CoE Leadership Team (CoE LT) Management
Manage CoE LT meetings, including preparing agendas, ensuring materials are sent in advance, time is well spent, and objectives are achieved. Provide guidance on meeting agendas for broader leadership meetings led by the Head of CoE. Lead and/or facilitate productive debates on key business planning and organizationally relevant topics
Ensure the SVP is well-prepared for internal and external meetings, including board meetings, scientific conferences, and partnership discussions
Develop and execute internal communication strategies that align computational sciences initiatives with broader Genentech drug discovery objectives
Maintain accurate confidential files and data records.
Lead the planning of CoE LT offsites and events.
Stakeholder Engagement and Cross-Functional Leadership:
Build and maintain relationships with key stakeholders across research, development, clinical, and external partnerships in the computational sciences ecosystem
Facilitate communication and collaboration between computational sciences teams and other drug discovery functions, ensuring alignment on critical decisions
Work with leadership in cascading computational sciences goals across the organization and ensuring alignment with overall drug discovery objectives
Track and manage computational sciences projects delegated across the company to ensure timely completion and strategic alignment
Build a strong network with other Chiefs of Staff across Genentech and Roche to facilitate execution of computational sciences initiatives
Foster a culture of collaboration, innovation, and continuous learning across computational sciences teams
Key Success Factors:
Build and maintain strong relationships with the Head of CoE, leadership team, and others in the organization to advise and influence outcomes.
Assist and communicate with executives in decision-making, program management, and initiative implementation.
Understand long term strategic, big-picture priorities while managing the detailed execution of deliverables.
Navigate ambiguous situations to unearth and address core issues or challenges.
Independently lead and drive cross-functional initiatives, projects, or programs at a leadership level.
Develop new approaches to address complex organizational challenges that impact CoE and beyond.
Facilitate resolution of issues relating to projects, priorities, and team dynamics.
Demonstrate creativity, independence, neutrality, and initiative in resolving issues.
Who you are:
Advanced degree in computational sciences, data science, AI, biology, chemistry or a related field or equivalent experience desired.
10+ years in computational sciences, AI, data analytics, drug development, or life sciences industry.
Proven ability to effectively partner with executive leaders in scientific/technical organizations.
Highly skilled in strategic thinking, planning, and execution.
Excellent written and verbal executive communication skills.
Exceptional influencing skills and a consistent track record of driving strategic opportunities and problem-solving.
Strong facilitation and problem-solving abilities, with a capacity to manage ambiguity.
Experience in leading organizations and people through significant change and prioritization.
Proven track record in all elements of people leadership-attraction, hiring, onboarding, development planning, performance management, coaching, and strategic talent evolution.
Strong ability to communicate and influence across global, regional, and local cultures and business units.
Ability to retain focus on long-term goals while addressing high-switching frequency for short-term actions.
Knowledge of Genentech or Roche culture, systems, and organization is a plus.
Travel Requirement:
This role requires up to 30-35% travel for meetings, conferences, and strategic engagements.
Relocation benefits are available for this job posting.
The expected salary range for this position based on the primary location of California is $201,300-$373,800. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.
Benefits
#ComputationCoE
Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.
Auto-ApplySecurity Operations Center Director
Los Angeles, CA jobs
We anticipate the application window for this opening will close on - 22 Dec 2025
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the LifeThe Information Security Operations Director is responsible for supervising 24x7 cybersecurity operations and activities related to log analysis, incident response, threat hunting, use-case development, tuning, metrics, and security monitoring utilizing a wide array of security controls and toolsets. In addition, the Information Security Operations Director is responsible for developing, documenting, and administering processes, procedures, and guidelines in support of the duties and responsibilities of the team to enhance the capability of the cybersecurity operations program.
This position is an exciting opportunity to work with Medtronic's Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care.
Responsibilities may include the following and other duties may be assigned.
Supervise the day-to-day running of VCA's Security Operations Center
Develop and support strategic plans and projects to meet Security and SOC goals and objectives.
Drive strategy and projects that increase the overall growth and maturity of the cybersecurity operations program
Supervise and lead a team of cybersecurity professionals to include holding regular meetings to review initiatives, team goals and issues
Develop, document, and administer processes, procedures, and guidelines in support of the duties and responsibilities of the team to enhance the capability of the cybersecurity operations program
Responsible for collecting, analyzing, escalating, and responding to cyber security attacks using SIEM and EDR technologies
Drive and develop use-case and proactive alert maturity in SIEM
Develop reporting of Key Performance Indictors for Executive Oversight of threats and incidents, including incident response SLAs
Ensures that Service Level Agreements are defined, tracked and met
Fulfill other related duties as assigned
Required Knowledge and Experience:
Requires a Bachelor's degree and minimum of 10 years of relevant experience with 7+ years of managerial experience, or advanced degree with a minimum of 8 years of relevant experience with 7+ years of managerial experience.
Preferred Qualifications:
CISSP Preferred
Advanced computer skills
Ability to read, write, and speak English
Demonstrated capability in leading IT Security transformational initiatives in complex, dynamic environments
Experience with information security control management tools such as e-mail security, endpoint security, network security.
Success in delivering projects designed to improve information security controls.
Familiarity with cloud security best practices and cloud security monitoring tools.
Understanding and knowledge of security standards/frameworks such as NIST CSF, PCI DSS, CIS, OWASP etc.
Strong sense of self, ethics and effort, as well as the willingness to go the extra mile to achieve important goals
Excellent collaboration and interpersonal skills. Must be able to communicate with all levels including influencing executive leadership.
Experience with application security testing software and methodologies.
Deep understanding of current and emerging IT Security technologies and practices, and how other enterprises are employing them
Strong hands-on experience with security in public cloud platforms (AWS, Azure, GCP), Networking, Operating Systems, Software Development, IAM, Key Management, Encryption, SIEM, DLP and Endpoint Security.
Experience with SIEM technologies. Security tooling such as IPS/IDS, Firewalls, Web Application firewalls, network enumeration.
Excellent verbal and written communication skills, including the ability to explain technical concepts and technologies to business leaders, and business concepts to the IT Security workforce
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD):$176,800.00 - $265,200.00This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).This position is eligible for an annual long-term incentive plan.The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Auto-ApplyVP, Enzyme Therapies Business Unit, Clinical Science
San Rafael, CA jobs
Who We Are BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health. Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities.
Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best - people with the right technical expertise and a relentless drive to solve real problems - and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, we've produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options.
About Worldwide Research and Development
From research and discovery to post-market clinical development, our WWRD engine involves all bench and clinical research and the associated groups that support those endeavors. Our teams work on developing first-in-class and best-in-class therapeutics that provide meaningful advances to patients who live with genetic diseases.
The RoleReporting to the Chief Research and Development Officer, Greg Friberg, the Vice President, Enzyme Therapies, Clinical Development is the head of Research & Development for BioMarin's Enzyme Therapies Business Unit (BU). This executive is responsible for the overall strategic direction, development, and lifecycle management of both current and future assets within the BU pipeline. As a member of both the BU Leadership Team and the R&D Leadership Team, the VP will drive cross-functional strategy, partner closely with scientific, clinical, commercial, regulatory, business development, and portfolio strategy leaders, and ensure all BU activities are aligned to broader corporate objectives and maximize portfolio value. S/he will oversee a team of 5-10 physicians responsible for the clinical development of the business unit's late-stage programs and lifecycle management of its marketed products (including two in PKU and three ERTs, plus one from the Inozyme acquisition).This leader is accountable for holistic pipeline optimization, including strategic selection, prioritization, and resource allocation across marketed products and new development candidates. The VP will ensure seamless integration of BU goals with enterprise ambitions, drive best-in-class therapy development, and maintain a clear focus on long-term revenue growth, innovation, and sustainable impact.Key responsibilities include:
Strategic Leadership: Lead the development and execution of the Enzyme Therapies BU pipeline strategy, encompassing both lifecycle management of marketed products and development of future drug assets. Ensure all activities reflect corporate goals and deliver maximum portfolio value.
Pipeline Optimization: Oversee strategic selection and prioritization of assets, balancing risk, investment, and return to optimize the BU pipeline and achieve or exceed Long Range Plan (LRP) goals for revenue and growth.
Cross-Functional Team Leadership: Build and lead a high-performing, cross-functional development strategy team, including clinicians and asset team leaders. Foster a culture of excellence, collaboration, and continuous improvement.
Enterprise & Stakeholder Alignment: Partner with clinical, regulatory, commercial, medical, portfolio strategy, and business development functions to align asset prioritization, planning, and execution with near-, mid-, and long-term revenue and growth ambitions.
Lifecycle Management: Drive late-stage clinical development, study design, and execution for pivotal and post-marketing studies. Oversee lifecycle management of BU assets, including marketed products and new acquisitions.
Business Development & External Innovation: Work closely with business development to evaluate and integrate external innovation opportunities, including asset acquisitions. Represent the BU in due diligence and asset prioritization discussions.
Regulatory Leadership: Provide scientific and medical leadership for global regulatory filings and interactions, ensuring successful approval and maintenance of product licenses and dossiers.
Communication & Integration: Serve as the primary communication liaison between the BU Leadership Team and R&D Leadership Team, ensuring functional strategy, portfolio priorities, and execution are clearly understood and integrated across the enterprise.
Governance & Delivery: Ensure key BU portfolio deliverables are planned, executed, and measured through Asset Teams and associated partner teams. Support integration and decision-making through enterprise governance forums.
External Relationships: Maintain strong relationships with investigators, regulators, key opinion leaders, and other external stakeholders to advance BU development goals.
Candidate ProfileIn terms of the performance and personal competencies required for the position, we would highlight the following:
M.D. or M.D./PhD degree with 15+ years of clinical research and development experience within pharmaceutical/biotech industry, including 8+ years in a leadership role leading and managing teams.
Significant experience in late-stage clinical development within the biopharma industry.
Demonstrated leadership of successful regulatory filings (NDA/BLA/MAA) for global clinical programs.
Oversite of clinical development of a therapeutic area or multiple assets within a disease area.
Therapeutic area experience in endocrinology, Gastroenterology, rheumatology, pulmonology, pediatric genetics, or related fields is preferred.
Strong business orientation; adept at interfacing with commercial, business development, and cross-functional stakeholders.
Excellent track record in building and growing high-performing teams, including the mentorship and development of physician talent.
Excellent leadership and organizational skills, written and verbal communication skills, and interpersonal skills.
Ability to effectively influence diverse internal and external customer groups at various levels.
Demonstrated strategic and critical thinking, dynamic leadership, and team-building skills; as well as the ability to perform effectively in an adaptive environment.
Ability to lead directly and by influence, including strong problem-solving, conflict resolution, and analytical skills.
Ability to facilitate discussions among groups with diverse technical expertise and varying opinions and drive decisions on complex issues.
Proven success leading the creation of key clinical documentation with high quality and consistency (e.g., clinical trial protocols, Investigator's Brochures, clinical study reports, integrated summaries of safety (ISS), integrated summaries of effectiveness (ISE), risk management plans (RMP), other regulatory documents including maintenance of product licenses, registration dossiers, value dossiers, pharmaco-economic dossiers).
Setting Strategy
The ability to create and articulate an inspiring vision for the organization, not only for the areas they are directly responsible for, but the enterprise as a whole.
The inclination to seek and analyze data from a variety of sources to support decisions and to align others with the organization's overall strategy.
An entrepreneurial and creative approach to developing new, innovative ideas that will stretch the organization and push the boundaries within the industry.
The ability to effectively balance the desire/need for broad change with an understanding of how much change the organization is capable of handling, to create realistic goals and implementation plans that are achievable and successful.
Executing for Results
The ability to set clear and challenging goals while committing the organization to improved performance; tenacious and accountable in driving results.
Comfortable with ambiguity and uncertainty; the ability to adapt nimbly and lead others through complex situations.
A risk-taker who seeks data and input from others to foresee possible threats or unintended circumstances from decisions; someone who takes smart risks.
A leader who is viewed by others as having a high degree of integrity and forethought in their approach to making decisions; the ability to act in a transparent and consistent manner while always taking into account what is best for the organization.
Leading Teams
The ability to attract and recruit top talent, motivate the team, delegate effectively, celebrate diversity within the team, and manage performance; widely viewed as a strong developer of others.
The ability to persevere in the face of challenges, and exhibit a steadfast resolve and relentless commitment to higher standards, which commands respect from followers.
A leader who is self-reflective and aware of their own limitations; leads by example and drives the organization's performance with an attitude of continuous improvement by being open to feedback and self-improvement.
Relationships and Influence
Naturally connects and builds strong relationships with others, demonstrating strong emotional intelligence and an ability to communicate clearly and persuasively.
An ability to inspire trust and followership in others through compelling influence, powerful charisma, passion in their beliefs, and active drive.
Encourages others to share the spotlight and visibly celebrates and supports the success of the team.
Creates a sense of purpose/meaning for the team that generates followership beyond their own personality and engages others to the greater purpose for the organization as a whole.
Driving Sustainability
Firmly believes that both sustainability and profit are in the organization's best long-term interest.
Integrates economic, societal, and environmental factors into a purpose-driven strategy, turning sustainability into a competitive advantage.
Understands and incorporates viewpoints from all key stakeholders to drive decision making and share the benefits.
Delivers breakthrough innovations and business models that create value for all stakeholders, continually challenging traditional approaches.
Sets audacious business and sustainability goals, driving concerted action and investments, and stays the course in the face of setbacks or push-back from short-term oriented stakeholders.
Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned.
Equal Opportunity Employer/Veterans/Disabled
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Auto-ApplyVP, Enzyme Therapies Business Unit, Clinical Science
San Rafael, CA jobs
Who We Are BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health. Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities.
Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best - people with the right technical expertise and a relentless drive to solve real problems - and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, we've produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options.
About Worldwide Research and Development
From research and discovery to post-market clinical development, our WWRD engine involves all bench and clinical research and the associated groups that support those endeavors. Our teams work on developing first-in-class and best-in-class therapeutics that provide meaningful advances to patients who live with genetic diseases.
The Role
Reporting to the Chief Research and Development Officer, Greg Friberg, the Vice President, Enzyme Therapies, Clinical Development is the head of Research & Development for BioMarin's Enzyme Therapies Business Unit (BU). This executive is responsible for the overall strategic direction, development, and lifecycle management of both current and future assets within the BU pipeline. As a member of both the BU Leadership Team and the R&D Leadership Team, the VP will drive cross-functional strategy, partner closely with scientific, clinical, commercial, regulatory, business development, and portfolio strategy leaders, and ensure all BU activities are aligned to broader corporate objectives and maximize portfolio value. S/he will oversee a team of 5-10 physicians responsible for the clinical development of the business unit's late-stage programs and lifecycle management of its marketed products (including two in PKU and three ERTs, plus one from the Inozyme acquisition).
This leader is accountable for holistic pipeline optimization, including strategic selection, prioritization, and resource allocation across marketed products and new development candidates. The VP will ensure seamless integration of BU goals with enterprise ambitions, drive best-in-class therapy development, and maintain a clear focus on long-term revenue growth, innovation, and sustainable impact.
Key responsibilities include:
* Strategic Leadership: Lead the development and execution of the Enzyme Therapies BU pipeline strategy, encompassing both lifecycle management of marketed products and development of future drug assets. Ensure all activities reflect corporate goals and deliver maximum portfolio value.
* Pipeline Optimization: Oversee strategic selection and prioritization of assets, balancing risk, investment, and return to optimize the BU pipeline and achieve or exceed Long Range Plan (LRP) goals for revenue and growth.
* Cross-Functional Team Leadership: Build and lead a high-performing, cross-functional development strategy team, including clinicians and asset team leaders. Foster a culture of excellence, collaboration, and continuous improvement.
* Enterprise & Stakeholder Alignment: Partner with clinical, regulatory, commercial, medical, portfolio strategy, and business development functions to align asset prioritization, planning, and execution with near-, mid-, and long-term revenue and growth ambitions.
* Lifecycle Management: Drive late-stage clinical development, study design, and execution for pivotal and post-marketing studies. Oversee lifecycle management of BU assets, including marketed products and new acquisitions.
* Business Development & External Innovation: Work closely with business development to evaluate and integrate external innovation opportunities, including asset acquisitions. Represent the BU in due diligence and asset prioritization discussions.
* Regulatory Leadership: Provide scientific and medical leadership for global regulatory filings and interactions, ensuring successful approval and maintenance of product licenses and dossiers.
* Communication & Integration: Serve as the primary communication liaison between the BU Leadership Team and R&D Leadership Team, ensuring functional strategy, portfolio priorities, and execution are clearly understood and integrated across the enterprise.
* Governance & Delivery: Ensure key BU portfolio deliverables are planned, executed, and measured through Asset Teams and associated partner teams. Support integration and decision-making through enterprise governance forums.
* External Relationships: Maintain strong relationships with investigators, regulators, key opinion leaders, and other external stakeholders to advance BU development goals.
Candidate Profile
In terms of the performance and personal competencies required for the position, we would highlight the following:
* M.D. or M.D./PhD degree with 15+ years of clinical research and development experience within pharmaceutical/biotech industry, including 8+ years in a leadership role leading and managing teams.
* Significant experience in late-stage clinical development within the biopharma industry.
* Demonstrated leadership of successful regulatory filings (NDA/BLA/MAA) for global clinical programs.
* Oversite of clinical development of a therapeutic area or multiple assets within a disease area.
* Therapeutic area experience in endocrinology, Gastroenterology, rheumatology, pulmonology, pediatric genetics, or related fields is preferred.
* Strong business orientation; adept at interfacing with commercial, business development, and cross-functional stakeholders.
* Excellent track record in building and growing high-performing teams, including the mentorship and development of physician talent.
* Excellent leadership and organizational skills, written and verbal communication skills, and interpersonal skills.
* Ability to effectively influence diverse internal and external customer groups at various levels.
* Demonstrated strategic and critical thinking, dynamic leadership, and team-building skills; as well as the ability to perform effectively in an adaptive environment.
* Ability to lead directly and by influence, including strong problem-solving, conflict resolution, and analytical skills.
* Ability to facilitate discussions among groups with diverse technical expertise and varying opinions and drive decisions on complex issues.
* Proven success leading the creation of key clinical documentation with high quality and consistency (e.g., clinical trial protocols, Investigator's Brochures, clinical study reports, integrated summaries of safety (ISS), integrated summaries of effectiveness (ISE), risk management plans (RMP), other regulatory documents including maintenance of product licenses, registration dossiers, value dossiers, pharmaco-economic dossiers).
Setting Strategy
* The ability to create and articulate an inspiring vision for the organization, not only for the areas they are directly responsible for, but the enterprise as a whole.
* The inclination to seek and analyze data from a variety of sources to support decisions and to align others with the organization's overall strategy.
* An entrepreneurial and creative approach to developing new, innovative ideas that will stretch the organization and push the boundaries within the industry.
* The ability to effectively balance the desire/need for broad change with an understanding of how much change the organization is capable of handling, to create realistic goals and implementation plans that are achievable and successful.
Executing for Results
* The ability to set clear and challenging goals while committing the organization to improved performance; tenacious and accountable in driving results.
* Comfortable with ambiguity and uncertainty; the ability to adapt nimbly and lead others through complex situations.
* A risk-taker who seeks data and input from others to foresee possible threats or unintended circumstances from decisions; someone who takes smart risks.
* A leader who is viewed by others as having a high degree of integrity and forethought in their approach to making decisions; the ability to act in a transparent and consistent manner while always taking into account what is best for the organization.
Leading Teams
* The ability to attract and recruit top talent, motivate the team, delegate effectively, celebrate diversity within the team, and manage performance; widely viewed as a strong developer of others.
* The ability to persevere in the face of challenges, and exhibit a steadfast resolve and relentless commitment to higher standards, which commands respect from followers.
* A leader who is self-reflective and aware of their own limitations; leads by example and drives the organization's performance with an attitude of continuous improvement by being open to feedback and self-improvement.
Relationships and Influence
* Naturally connects and builds strong relationships with others, demonstrating strong emotional intelligence and an ability to communicate clearly and persuasively.
* An ability to inspire trust and followership in others through compelling influence, powerful charisma, passion in their beliefs, and active drive.
* Encourages others to share the spotlight and visibly celebrates and supports the success of the team.
* Creates a sense of purpose/meaning for the team that generates followership beyond their own personality and engages others to the greater purpose for the organization as a whole.
Driving Sustainability
* Firmly believes that both sustainability and profit are in the organization's best long-term interest.
* Integrates economic, societal, and environmental factors into a purpose-driven strategy, turning sustainability into a competitive advantage.
* Understands and incorporates viewpoints from all key stakeholders to drive decision making and share the benefits.
* Delivers breakthrough innovations and business models that create value for all stakeholders, continually challenging traditional approaches.
* Sets audacious business and sustainability goals, driving concerted action and investments, and stays the course in the face of setbacks or push-back from short-term oriented stakeholders.
Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned.
Equal Opportunity Employer/Veterans/Disabled
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The salary range for this position is: $307,840 to $461,760. BioMarin considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans.
For additional benefits information, visit:
Senior Director of Learning - Field Readiness
South San Francisco, CA jobs
Who We Are Genentech (GNE), a member of the Roche group and founder of the biotechnology industry, is dedicated to pursuing groundbreaking science to discover and develop medicines for people with serious and life-threatening diseases. To solve the world's most complex health challenges, we ask bigger questions that challenge our industry and the boundaries of science to transform society. Our transformational discoveries include the first targeted antibody for cancer and the first medicine for primary progressive multiple sclerosis.
The Learning & Skill Development (LSD) organization plays a key role in installing a digital culture and mindset across the Commercial and Medical Group (CMG) as well as providing every CMG customer - be it employee, manager, healthcare provider, and patient - with the information and skills that they need next, when they need it, where they need it. LSD is in the process of transforming CMG into a continuous then contribution learning culture by pioneering advances in skills management, digital learning, experiential learning, and workflow learning.
LSD includes a team of learning business partners who have deep business acumen and are well versed in the trends and data coming from sales, marketing, and medical. They work in close collaboration with a group of learning design architects who are responsible for perennial focus areas such as medical, therapeutic area certification, leadership development as well as business transformation areas which currently include omnichannel, contracting, digital, and AI across all CMG business units. Both teams are supported by a team of instructional designers and multimedia partners who build best-in-class learning products. LSD scales these learning products through facilitators and field trainers who upskill business experts and leaders in executive presence, learning technologists who use cutting edge applications and systems to embed learning as close to the work as possible, and an analytics function that maps CMG's skill domains and employee skill gain to business impact metrics.
Role Overview
The Senior Director of Field Readiness and Certification is the single-threaded leader focused on ensuring that commercial and field medical employees are compliantly trained on Genentech's growing portfolio of products and ready to deliver industry business practices for account management, contracting, digital and omnichannel engagement, and leadership. The Sr Director owns onboarding for field new hires leveraging digital learning and human engagement to optimize the employee experience. This leader partners with marketing squads, compliance, people and culture to ensure that new hires reach role proficiency in a time efficient manner while optimizing the quality of the employee experience. The Sr Director also owns the ongoing development journey for commercial, medical and squads. Through a team of learning business partners, facilitators, and field trainers, the Sr Director will leverage strategic workforce planning data, partner with the business to prioritize current and future skills, and build/maintain a cohesive skill development narrative and learning roadmap for each high-volume role. The Sr Director will continuously measure the learning experience of both new hires and tenured employees to inform and drive continuous improvement, particularly through the thoughtful integration of digital learning. Through a team of squad business partners, the Sr Director will ensure that each product in the portfolio has a comprehensive learning strategy to deliver brand priorities through commercial and medical field employees. This role is a key member of the Learning & Skill Development team and will report into the head of LSD.
Key Responsibilities:
Strategic Leadership:
Act as the single-threaded leader accountable for the comprehensive training and readiness of all commercial and medical field employees.
Business Partnership:
Serve as the direct business partner and trusted strategic advisor to the Customer Engagement (CE) leadership team, US Medical (USM) leadership team, and all Marketing squad leaders.
Product Learning Strategy:
Direct a team of squad business partners to develop and iterate on comprehensive learning strategies and roadmaps for each product in the portfolio, ensuring that field employees are equipped to deliver brand priorities.
Onboarding:
Own and continually optimize the onboarding experience for all field new hires, focusing on time efficiency, quality of experience, and ensuring new hires reach role proficiency rapidly.
Product Training & Field Readiness:
Ensure all commercial and medical field employees are compliantly trained on Genentech's growing product portfolio and proficient on all required business processes and tools to ensure field readiness (e.g., account management, contracting, digital, and omnichannel engagement).
Optimize Learning Operations:
Partner with operations teams across CE, USM, and LSD to optimize internal processes and reduce friction. This includes a new hire and new to role forecasting process to ensure that the organization can ramp sufficient resources ahead of higher volume training. Scale the delivery of learning products through an internal team of facilitators and an indirect team of field trainers.
Skill Development Strategy:
Leverage strategic workforce planning data to partner with business leaders and P&C, prioritize current and future skills, and build/maintain a cohesive skill development narrative and an annual learning roadmap for each high-volume role in CE and USM.
Field Meetings:
As part of the annual learning roadmap for each role, own learning related components of the National Field Meeting (NFM) and Fall Field Meeting (FFM) to accelerate learning, cross-role collaboration, and skill mastery through in-person experiential learning.
Measurement:
Partner with the LSD Data Science function to create and automate a set of standard metrics for onboarding, field readiness, cross-training, and KPI targets based on product learning strategies as well as skill development targets for high-volume job roles. Regularly monitor data; report insights to commercial, medical and marketing squad leaders; and identify strategies to mitigate gaps identified in the data.
Employee Experience:
Oversee the development journey for field employees, including capabilities related to leadership and advanced field skills. Regularly engage with new hires and tenured employees to identify continuous improvement opportunities. Drive resolution of these opportunities through LSD, People & Culture, and other partners.
Team Management:
Lead and guide a team of learning business partners, squad business partners, facilitators, and field trainers (indirect reporting) to execute high-quality training and development initiatives.
Cross-Functional Partnership
: Collaborate closely with Marketing Squads, Customer Engagement, US Medical, Compliance, and People & Culture to align training programs with business strategy, regulatory requirements, and employee experience goals.
Cultivate a culture where everyone is respected, belongs, can contribute authentically and thrive
Lead, act and live our Operating Principles in all aspects of work
Complies with all laws, regulations, policies and procedures that govern the conduct of Genentech activities
Management Responsibilities:
Develop and create an inspiring culture and great place to work by leading, acting and living our Operating Principles in all aspects of work, inclusive of employee engagement and promoting a culture of inclusivity and belonging
Responsible for resource management, recruiting, hiring, performance of a team, and onboarding qualified individuals
Provide day to day coaching, development conversations, professional development plans, performance reviews, and succession planning for direct reports
Establishes and clearly communicates team priorities, goals and expectations
Foster collaboration across multiple functions within LSD, CMG, and Genentech to drive alignment and ensure effective implementation of learning solutions
Provide clear direction and focus for the team while ensuring all deliverables for a given priority area are completed, issues are escalated and assess/mitigate risk appropriately
Manage resources in an out of key initiatives as needed to flow talent, ensure ongoing maintenance, drive critical work and assess/mitigate risk
Manage overall team operating model to ensure maintenance/support, in alignment with department strategy and outcomes
Comply with all laws, regulations, policies and procedures that govern the code of conduct of Genentech activities
Complete and ensure that the team completes all compliance training requirements and reinforces the importance of adhering to compliance policies with the team
Qualifications/Experience:
Masters degree in Business, Education, Organizational Development, Human Resources, or a related field.
10+ years of progressive experience in Training, Learning & Development (L&D), Sales/Commercial Operations, or a related function within the pharmaceutical, biotechnology, healthcare, fintech or regulated industries.
5+ years in a senior leadership (director or vice president) role managing and leading large, diverse teams (including direct and indirect reports) responsible for training delivery and strategy.
Proven experience as a strategic business partner to senior leadership teams.
Demonstrated success in designing, implementing, and optimizing large-scale field employee onboarding programs.
Deep working knowledge of the pharmaceutical/biotech commercial and medical field roles (e.g., Account Managers, Medical Science Liaisons) and their compliance requirements.
Extensive experience in product launch training, field readiness, and developing learning strategies for complex therapeutic areas and product portfolios.
Proven ability to leverage data and analytics (e.g., learning KPIs, proficiency metrics, strategic workforce planning data) to drive development strategy and measure business impact.
Location
This position is based in South San Francisco, CA and relocation benefits are available.
The expected salary range for this position based on the primary location of South San Francisco, CA is $210,400 - 390,800. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.
Benefits
Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.
Auto-ApplySenior Director, Customer CRM
South San Francisco, CA jobs
Who We Are: The Digital Experience team at Genentech is focused on shaping the future of patient and customer connections through digital innovation and human-centered design. They use AI, digital engagement, content management, human-centered design, and omnichannel strategies to create personalized and meaningful experiences. Genentech aims to be digitally enabled and human-centered in their approach to engagement to deliver life-changing medicines.
This team guides various departments within CMG to ensure seamless, consistent, meaningful, and compliant interactions with patients and customers, aiming to be digitally enabled and human-centered in delivering life-changing medicines.
This role will report to the Executive Director Digital Customer Engagement (CRM)
Location
This position is based in South San Francisco, CA and requires an onsite presence at our Genentech Campus
Relocation benefits are available on this job posting.
Job Summary:
The Product Owner for Customer CRM will lead the strategy and delivery of CRM products that support Genentech's commercial and medical engagements across a range of customer types, including:
Healthcare Professionals (HCPs): Physicians, Nurses, Advanced Practitioners
Professional Contacts: Office staff, decision-makers, and administrators
Organized Customers: Health systems, managed care organizations (HCOs, MCOs)
The Patient customer type is explicitly excluded from this role's product scope and is managed under a separate CRM product.
This Product Owner oversees the end-to-end capabilities, features, and operations that enable seamless commercial and medical engagements-such as territory planning, call execution, field content sharing, and medical call center support. The role is responsible for ensuring that CRM strategies and capabilities accelerate Genentech's ability to deliver exceptional customer experiences, achieve measurable business impact, and enable seamless internal workflows across commercial and medical functions.
The Product Owner will own the CRM product roadmap and execution in close partnership with business stakeholders, operations, and technical teams. As the product lead for a core enterprise engagement channel, this individual will leverage deep CRM expertise to understand customer needs across multiple segments and support current users (e.g., field and medical affairs teams) as well as future users (e.g., Marketing). They will assess user and business requirements, identify opportunities for automation and AI integration, and implement scalable, compliant, and forward-looking solutions.
Key Responsibilities
Product Strategy & Roadmap Ownership
Serve as the Product Owner for Customer CRM, accountable for defining and executing the end-to-end product strategy, vision, and roadmap.
Align product direction with enterprise objectives by collaborating closely with business, technical, and medical affairs stakeholders.
Partner with analytics and user research teams to define target users, assess needs, prioritize features, and ensure business alignment.
Build business cases to drive experimentation, cross-product innovation, and CRM capability development across the ecosystem.
Ensure product planning, execution, and delivery milestones drive measurable outcomes through adoption and sustained engagement
Demonstrated ability to operate across a matrixed organization and build strong bridges between U.S. and global product teams-translating local business needs into scalable solutions and ensuring alignment with Roche's enterprise strategy and platform architecture.
Innovation, Automation & AI
Lead the advancement of CRM capabilities through AI, workflow automation, and intelligent tooling to reduce burden and increase value.
Implement scalable innovations across field planning, content sharing, call execution, and call center operations.
Champion integration of enterprise tools including Veeva Link, Engage, CLM, MIRF, Medical Information Fulfillment, and telephony solutions.
Cross-Functional Alignment & Collaboration
Drive alignment across Business Product Owners, Suite Stewards, and global product teams to deliver cohesive, enterprise-ready CRM solutions.
Collaborate with senior leaders, activation teams, and enablement partners to ensure adoption through training, change management, and feedback loops.
Partner with medical, commercial, and IT stakeholders to ensure CRM capabilities meet internal customer needs and comply with governance standards.
Performance, Optimization & Insights
Leverage data and insights from Measurement & Optimization teams to refine CRM capabilities and prioritize enhancements.
Define, track, and optimize key KPIs that reflect user experience, business impact, and technical performance.
Continuously iterate based on stakeholder input and customer feedback.
Resource Leadership & Governance
Define resource and investment strategies-including headcount planning-to meet both near- and long-term product goals.
Ensure all activities align with Genentech policies, legal requirements, and compliance standards.
Foster a product-oriented mindset within the team, transitioning from service to sustained product value delivery.
People
Lead and inspire the Customer CRM Product team, fostering a high-performance culture grounded in collaboration, innovation, and accountability.
Provide guidance, training, and career development opportunities for team members.
Optimize team resources and capacity to ensure delivery excellence and sustained business impact.
Create a culture of accountability, continuous feedback, and meaningful recognition.
Champion inclusive hiring practices and build a diverse, high-impact team.
Who you are:
Required minimum Candidate Qualifications and Experience
Bachelor's degree in business, technology, operations, science, marketing, or a related field.
10+ years of experience in product management or digital product operations, with at least 5 years focused on CRM products and platforms:
Experience in highly regulated industries-preferably pharmaceutical, biotech, or healthcare-with deep understanding of compliance, privacy, and CRM-specific governance.
Proven ability to lead product strategy, vision, and execution at the senior level.
Strategic Product Leadership: Proven ability to lead the full product lifecycle-from vision through delivery-driving innovation through industry insights and data-driven strategies.
Technical Proficiency and Collaboration: Technically fluent in CRM platforms, data systems, and product architecture; skilled at aligning business strategy with technical execution, resource planning, and cross-functional collaboration.
Team Management and Development: Strong leadership and communication skills with a proven track record of managing teams, influencing stakeholders, and driving change within agile, regulated environments.
Strategic Agility: Strategic thinker with the ability to balance short-term execution and long-term vision, navigate ambiguity, and adapt to rapidly changing business needs.
Additional Preferred Candidate Qualifications and Experience
Advanced degree (e.g., MBA, MPH, or related graduate-level qualification), or equivalent senior-level experience.
Hands-on experience with CRM platforms relevant to life sciences, such as Veeva CRM or Salesforce Health Cloud.
Background in healthcare, life sciences, or other highly regulated industries.
Proven success leading complex, cross-functional initiatives with strategic and operational impact.
Familiarity with workflow automation platforms, orchestration tools, and CRM governance frameworks.
Experience with omnichannel engagement platforms, digital marketing technologies, and CRM ecosystems.
Location
This position is based in South San Francisco, CA and requires an onsite presence at our Genentech Campus
Relocation benefits are available on this job posting.
The expected salary range for this position based on the primary location of South San Francisco, California $199,500/yr to $370,500/yr. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.
Benefits
#LI-CM4
#BOFT
Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.
Auto-Apply