Field Service Technician jobs at Illumina

What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. The Onsite Field Service Engineer will provide daily on-site support performing installation, upgrade, diagnoses, troubleshooting, and repair of complex equipment and systems. Provides feedback to Manager and identifies opportunities to promote efficiency in day to day operations. The successful applicant will be part of an award-winning customer support team that leads the industry in customer satisfaction. Delivers technical support to onsite sites utilizing experience performing installations, diagnoses, troubleshooting, service, and repair of complex Illumina instrumentation and systems. This role requires troubleshooting, communication, time management, situational awareness, poise under pressure, and collaboration. You will be expected to build and maintain strong relationships across in-district Service and Support teams. Responsibilities: * Proficient at installation, repair and maintenance of Illumina platforms * Troubleshoot a wide variety of complex customer reported problems * Proactively monitor, schedule, and prioritize tasks to maximize instrument uptime and customer satisfaction * Responsible for completing post repair/install validation runs as required on all platforms * Manage all administrative tasks (SFDC case management) in a quality manner and within the established guidelines, making suggestions and changes when needed * Independently manage account, build and help strengthen customer relationships * Schedule and perform equipment upgrades and new installations * Utilize and maintain up to date Service and training manuals, Field Service Bulletins, SOPs and facilitate remote connectivity to customer instrumentation. * Responsible for escalating repairs as needed and primary point of contact for escalation related activities * Running reports on instrument failures and using data to proactively service instruments in order to avoid costly downtime * Lead regular meetings with site personal reporting out metrics related to instrument performance, downtime etc. * Partner with NSST and product support for any ongoing sustaining engineering activities (product performance monitoring or product improvement efforts) * Responsible for communicating and overseeing any rotational support locally or from other regions * Resource to assist other SSE's in troubleshooting complex issues * Provide additional onsite training/support to other SSE's to further develop their skill sets * Identify opportunities for gaining site efficiencies which will promote a decrease in mean time between repair and increase instrument uptime * Ensure proper inventory levels of service parts and make changes as needed All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities. Requirements: * BS in Electrical/Electronic Engineering, Biomedical Engineering, Mechanical Engineering, Bioengineering, related degree with knowledge in the biotechnology/biomedical industry, or applicable experience * 2-6 years relevant experience or direct experience servicing our products * Must be highly motivated and have problem-solving ability * Ability to operate as an independent contributor and as a cooperative member of a team * Excellent verbal and written communications skills * Biotechnology/Biomedical industry knowledge, or applicable military experience * Demonstrated experience using electronic troubleshooting equipment; e.g. DVM, Oscilloscope, etc * Familiarity with field optical alignments, robotics, electrical/electronics, and mechanical systems * Technical knowledge of computer hardware, Windows OS, and networking * Planning, scheduling, and prioritization skills The estimated base salary range for the Onsite Field Service Engineer role based in the United States of America is: $70,800 - $106,200. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual's qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off. We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: ****************************************************************** The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.

Every day, Agilent Field Service Engineers help our customers to tackle issues that enable scientists to make discoveries that improve the quality of life. Through our work, we deliver insights and provide support that keeps labs running smoothly and more efficiently. Join our multifaceted organization to be a part of this exciting work. As a Field Service Engineer for Agilent, you will work at a variety of labs, so having an appetite for continuously learning about new instruments, software and consumables is key. Applying your interpersonal skills, creativity and can-do attitude is essential. The ability to help with solving customer problems and a dedication to deliver the highest levels of customer service is how you will build customer success. The ideal candidate will be based in the North Carolina regions: Raleigh, Durham, Research Triangle Park (RTP) NC. You will be responsible for supporting our customers with on-site installation, implementation, maintenance and repair of company and multi-vendor systems solutions. Our multifaceted product lines include hardware, software, and networking products as well as operating systems. Installs and optimizes hardware/software/network products and configurations at customer sites. Respond to internal and external customer needs by providing repair, installation, upgrade, and preventive maintenance activity and service experience with ICP, ICP-MS, GC, and GC-MS instrumentation. Diagnoses and resolves product performance problems. Contact customers in a timely manner and schedules service efficiently Performs maintenance and repairs. Ensures customer happiness by advising customers on preventive maintenance and configurations, which may impact product performance. Connect with manager and sales team to ensure customer needs and expectations are clearly understood and met. Maintain Agilent's customer service reputation by following all corporate policies and procedures. Provide feedback to the Product Specialists, manufacturing or OEM vendors concerning performance anomalies encountered. Uses the complaint handling system as required. Document time and expenses in a timely manner as required in SAP and other means as requested by manager. Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business. Complete administrative paperwork and computer reports promptly and accurately. Deliver fully integrated solutions, which may include peripherals, communications, operating systems, and applications software. Responsive to customer requests for service and communicate proactively before, during and after service. Train other field Representatives and customers in the solutions. Serves as an internal resource on technical issues and manages product customer concerns. Collaborates with Agilent teams such as Support, Sales, Marketing and R&D to provide solutions to customers. May deliver internal technical training and maintenance seminars and workshops for field Representatives or customers. May calibrate equipment on-site for large volume customers. May qualify leads. Qualifications Bachelor's or master's degree within the science field - e.g., chemistry, analytical chemistry biochemistry, biotechnology is a plus. 4+ years of experience in a similar position or experience as an end-user. Service experience with ICP, ICP-MS, GC, and GC-MS is a plus. Experience with the Agilent solutions is desired but not crucial. Verbal and written communication is clear, respectful, and timely. Travel: 35% 4-5 days per week in the field visiting customers. There will be an average of 5 overnights per month. Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least December 8, 2025 or until the job is no longer posted. In the US, this position is eligible for choice of company car or reimbursement for personal vehicle usage.The full-time equivalent pay range for this position is $43.12 - $67.37/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: 50% of the TimeShift: DayDuration: No End DateJob Function: Services & Support

Agilent Technologies inspires and supports discoveries that advance the quality of life. We empower life science, diagnostic, and applied market laboratories around the world with cutting-edge instruments, services, consumables, applications, and expertise. Our mission is to help customers uncover the insights they need to improve the world around us. Learn more at **************** As a Field Service Engineer, you will be a key technical resource supporting Agilent's IVD biopsy tissue stainer instrumentation systems and other multi-vendor solutions. You'll work in a variety of laboratory environments, applying your technical expertise, problem-solving skills, and customer-first mindset to ensure optimal instrument performance and customer satisfaction. The position responsibilities will include: Perform on-site installation, implementation, maintenance, and repair of Agilent and third-party systems, including hardware, software, networking products, and operating systems Optimize system configurations and troubleshoot performance issues Deliver preventive maintenance, upgrades, and emergency repairs Respond promptly to service requests and proactively communicate with customers throughout the service process Advise customers on preventive maintenance and configuration best practices to ensure optimal performance Collaborate with managers and sales teams to align service delivery with customer expectations Maintain compliance with Agilent policies and uphold our reputation for exceptional customer service Provide feedback to Product Specialists, manufacturing teams, and OEM vendors regarding performance anomalies Document service activities, time, and expenses accurately in SAP and other systems Train customers and fellow engineers on equipment operation and maintenance Support complaint handling and quality systems as required Territory Coverage: The ideal candidate will reside within approximately a 50-mile radius of NYC. Candidates who reside close to NYC or JFK, LGA, and EWR are highly preferred. This is a multistate territory with primary coverage in NYC, CT, and NJ. Travel will include daily trips, with some overnight and weekend travel as needed. The ability to travel Monday through Friday throughout the U.S. is highly preferred, as we are one U.S. Team. While overnight travel is minimal in this role, field service representatives are expected to be at customer sites Monday through Friday. Job Requirements Must consent to and meet Agilent-approved customer/vendor credentialing requirements to access customer sites. These may include proof of identification, certifications, and compliance with health and safety protocols. Qualifications Minimum requirements include a high school diploma, military training, an associate degree, OR some college with major coursework in electronics or previous work experience in a related field will be considered. Bachelor's or master's degree within the science field - e.g., chemistry, analytical chemistry, biochemistry, biotechnology, or similar is a plus! 2+ years of experience in a similar position or experience as an end user working. with clinical or analytical instrumentation such as (FDA-approved instrumentation for the clinical lab or other highly regulated laboratory environment). Previous instrumentation maintenance, troubleshooting, and instrument repair experience is a plus! Experience with the Agilent (biopsy tissue stainers) is desired but not essential. Verbal and written communication is clear, respectful, and timely. Must have a valid driver's license. This position requires transportation to support customers. Applicants must have their own means of transportation for mileage reimbursement if a company vehicle is not provided. Travel: 50 to 75% - 5 days per week in the field visiting customers. There will be an average of 2 to 3 days per week overnight. Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least October 22, 2025 or until the job is no longer posted. In the US, this position is eligible for choice of company car or reimbursement for personal vehicle usage.The full-time equivalent pay range for this position is $39.88 - $62.31/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: 75% of the TimeShift: DayDuration: No End DateJob Function: Services & Support

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic, and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us. Information about Agilent is available at **************** Every day, Agilent Field Service Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide support that keep labs running smoothly and more efficiently. Join our dynamic organization to be a part of this rewarding work. As a Field Service Engineer for Agilent, you will work at a variety of labs, so having an appetite for continuously learning about new instruments, software, and consumables is key. Applying your communication skills, creativity, and can-do attitude is essential. The ability to help solve customer problems and a commitment to delivering the highest levels of customer service are key to building customer success. You will be responsible for supporting our customers with on-site installation, preventive maintenance, and repair of Agilent LC / LC-GC systems. Our varied product lines include hardware, software, and networking products as well as operating systems. Installs and optimizes hardware/software/network products and configurations at customer sites Diagnoses and resolves product performance problems Performs maintenance and repairs Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business Deliver fully integrated solutions, which may include peripherals, communications, operating systems, and applications software Train other field engineers and customers in the solutions Territory Coverage The ideal candidate will reside in the state of WI and reside close to either Madison or Milwaukee, Wisconsin. The position requires an active driver's license. Company Vehicle Program: Either vehicle mileage reimbursement or a company car is eligible for this territory. Territory: WI, covering IL, MI, and IN as needed. Travel 50% across the state and could include weekend work, overtime, and overnight travel, as needed. Job Requirement: Meet Agilent-approved customer/vendor credentialing requirements necessary to gain site access, unless prohibited by law. These requirements vary by customer/vendor and may include, but are not limited to: post-employment background checks, various forms of drug testing, vaccinations, fingerprinting, proof of valid identification, and/or adherence to customer-specific substance abuse programs. Your consent to participate in customer-requested screening is a requirement of this position. Qualifications Bachelor's, Master's, or other university-level degree in a science-related field (e.g., Chemistry, Analytical Chemistry, Biochemistry, Biotechnology, or similar) is highly preferred. Applicants with an equivalent combination of education, training, and experience may also be considered. 1-2+ years of hands-on experience with Liquid Chromatography (LC) and Gas Chromatography (GC) systems, including setup, troubleshooting, and routine maintenance. Familiarity with Liquid and Gas Chromatography (LC and GC) systems, including operational knowledge and data interpretation. Ability to solve high-impact problems related to product availability, typically focused on system or solution-level issues. Excellent verbal and written communication skills. Strong customer relationship-building skills are essential. Ability to travel up to 50% of the time. A valid driver's license is required for this position. Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least September 24, 2025 or until the job is no longer posted. In the US, this position is eligible for choice of company car or reimbursement for personal vehicle usage.The full-time equivalent pay range for this position is $33.23 - $51.92/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: 50% of the TimeShift: DayDuration: No End DateJob Function: Services & Support

Responsibilities The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The Field Engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Location: Remote Field role servicing customers located in Indianapolis, Indiana. Heavy travel including overnights. Company car that can be used for personal use will be provided as well as cell and laptop. Job Responsibilities: * Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer's service standards and key performance indicators. * Engage with customers to understand their analytical workflows and tailor service offerings, including training, support, and upgrades. * Enhance account profitability through efficient service execution and by identifying revenue opportunities such as billable work, consumables, and service leads. * Maintain assigned assets, including tools, test equipment (MTE), telecommunication equipment, and service parts inventory. * Enhance PerkinElmer's product quality by proactively reporting improvement opportunities via the quality notification process. * Attend higher level certification through participation in company sponsored training & development offerings * Complete all administrative tasks, including but not limited to time reporting and assigned training. * Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job at any time Critical Skills: * Outstanding interpersonal, written, and verbal skills, demonstrating the ability to communicate information clearly and accurately. * Technical critical thinking skills and attention to detail. * Outstanding customer service skills complemented by an ability to listen to and interpret client requests. * Aptitude for technical and practical matters. * MS Office skills: Outlook, PowerPoint, Word. * Excellent team player with a customer satisfaction focus. * Ability to follow and create written and verbal directions, read and understand technical bulletins and service manuals, work under time constraints, maintain alertness and concentration, and work safely with potential hazards. Basic Qualification: * BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 3 years direct experience with repair of laboratory equipment OR * Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR * High School Diploma plus 7+ years direct experience with repair of laboratory equipment Preferred Qualifications: * Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software * Vendor issued certification on relevant laboratory equipment * Knowledge of laboratory safety practices as defined by the Company and/or the customer's site safety code * Ability to travel by air, vehicle and/or other means of transportation as business requires. Travel will vary depending on territory requirements and/or customer base typically up to 50% of the time. (Car, laptop, and phone are company provided). * Valid driver's license and safe motor vehicle operation. Working Environment: * Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory. * Job pace may be fast and job completion demands may be high. * Must be able to remain in a stationary position more than 25% of the time. * The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function. * Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds). * Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position. * Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer. * Employee may be required to handle hazardous waste according to local, state, and federal regulations. Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste. * Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, and hazardous chemicals. * May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against hazards present in the laboratory environment. The annual compensation range for this full-time position is $58,760.00 to $75,000.00. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.

Job TitleField Service Engineer - IGT/DXR (Marietta, Ohio/Parkersburg, West Virginia) Job Description Field Service Engineer - Marietta, Ohio/Parkersburg, West Virginia Allow your passion for improving lives to shine in this role where you'll be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites. Your role: Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, and meeting commitments and arrival times to address and resolve customer needs. Understand the customer's business and competitive environment; generate service revenue. Actively participate as a member of the regional work team; work to improve team processes and identify training gaps. Seek out opportunities to increase capability and capacity (i.e. may be required to become qualified in multiple modalities, learns new tools). Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork. Adhere to established training, quality, and safety requirements. Utilize tools, support, resources, and escalation processes within required time frames to resolve customer and system problems timely and effectively. Complete PMs, FCOs, installation and all related tasks (diagnose and resolve electronic, network, and mechanical problems). Travel across the specified geography is required. The average driving time is 1-4 hours daily and may exceed 50% at times. Occasional overnight stays and travel by air and/or train may be required. You're the right fit if: You've acquired 1+ years of experience in a diagnostic imaging (field or hospital-based) service environment or 3+ years of experience in other electromechanical industries. Experience with diagnostic x-ray/cardiovascular/cath labs/image guided therapy equipment preferred. Your skills include the ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment. You have an associate degree in electronics or related field, or equivalent combination of education and above listed experience. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position. You must be able to: Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements. Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations). Safely work with radiation sources and/or radioactive materials; wear all required personal protective equipment. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a Field Role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details The hourly pay range for this position in Ohio is $27.76 to $44.42, plus overtime eligible. The hourly pay range for this position in West Virginia is $26.38 to $42.20, plus overtime eligible. This role also includes, field service and lead generation incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities. The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive plan, field service incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. For this position, you must reside in or within commuting distance to Marietta, Ohio and Parkersburg, West Virginia. #LI-PH1 This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job TitleField Service Engineer (FIELD REMOTE - IN) Location(s) US Remote - IN The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The Field Engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Location: Remote Field role servicing customers located in Indianapolis, Indiana. Heavy travel including overnights. Company car that can be used for personal use will be provided as well as cell and laptop. Job Responsibilities: Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer's service standards and key performance indicators. Engage with customers to understand their analytical workflows and tailor service offerings, including training, support, and upgrades. Enhance account profitability through efficient service execution and by identifying revenue opportunities such as billable work, consumables, and service leads. Maintain assigned assets, including tools, test equipment (MTE), telecommunication equipment, and service parts inventory. Enhance PerkinElmer's product quality by proactively reporting improvement opportunities via the quality notification process. Attend higher level certification through participation in company sponsored training & development offerings Complete all administrative tasks, including but not limited to time reporting and assigned training. Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job at any time Critical Skills: Outstanding interpersonal, written, and verbal skills, demonstrating the ability to communicate information clearly and accurately. Technical critical thinking skills and attention to detail. Outstanding customer service skills complemented by an ability to listen to and interpret client requests. Aptitude for technical and practical matters. MS Office skills: Outlook, PowerPoint, Word. Excellent team player with a customer satisfaction focus. Ability to follow and create written and verbal directions, read and understand technical bulletins and service manuals, work under time constraints, maintain alertness and concentration, and work safely with potential hazards. Basic Qualification: BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 3 years direct experience with repair of laboratory equipment OR Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR High School Diploma plus 7+ years direct experience with repair of laboratory equipment Preferred Qualifications: Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software Vendor issued certification on relevant laboratory equipment Knowledge of laboratory safety practices as defined by the Company and/or the customer's site safety code Ability to travel by air, vehicle and/or other means of transportation as business requires. Travel will vary depending on territory requirements and/or customer base typically up to 50% of the time. (Car, laptop, and phone are company provided). Valid driver's license and safe motor vehicle operation. Working Environment: Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory. Job pace may be fast and job completion demands may be high. Must be able to remain in a stationary position more than 25% of the time. The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function. Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds). Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position. Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer. Employee may be required to handle hazardous waste according to local, state, and federal regulations. Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste. Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, and hazardous chemicals. May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against hazards present in the laboratory environment. The annual compensation range for this full-time position is $58,760.00 to $75,000.00. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training. PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

We anticipate the application window for this opening will close on - 20 Dec 2025 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the LifeCareers that Change Lives We believe that when people from different cultures, genders, and points of view come together, innovation is the result -and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. A Field Service Engineer (FSE) at Medtronic is responsible for the technical support and service of Medtronic Hugo systems at customer sites. This role involves installing, repairing, maintaining, and troubleshooting these devices, as well as providing training to healthcare professionals. FSEs also play a crucial role in gathering feedback on product performance and communicating with various internal and external teams. To be considered for this role, please ensure the minimum requirements are evident in your applicant profile. The candidate must reside in one of the following locations: Los Angeles, CA; Providence, RI; Pittsburgh, PA; Seattle, WA; Baltimore, MD; Rochester, MN; Minneapolis, MN; or St. Louis, MO.Field Service Engineer (FSE) at Medtronic is responsible for the technical support and service of Medtronic Hugo systems at medical centers. This role involves evaluating customer biomedical equipment issues, troubleshooting, installing, implementing appropriate repairs, and maintaining these devices, as well as providing training to healthcare professionals. FSEs also play a crucial role in gathering feedback on product performance and communicating with various internal and external teams, such as Biomedical Technicians. This person must be hands-on with medical equipment to quickly find solutions to complex situations. Responsibilities may include the following and other duties may be assigned. Installs, operates, maintains, repairs and modifies equipment. Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations. Analyzes and evaluates products and related performance. Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time. Installs, upgrades and removes products ensuring coordinative engineering field change. Maintains effective customer communications and relations. May provide onsite training of customer support personnel. Required Knowledge and Experience: Level II: Requires minimum of 2 years of relevant experience. Level III: Requires minimum of 4 years of clinical field service, technical internship or clinical customer support experience. Level IV: Requires minimum of 8 years clinical field service, technical internship or clinical customer support experience. Requires high school diploma or equivalent (United States), vocational or technical education or certification (all other countries). *Relevant experience as technician, clinical field service or clinical customer support experience.Nice to Have Bachelor's degree in Bioengineering, engineering or technology field Experience with robotics or motion control Previous experience as Technician/Field Services within medical device industry Experience with anatomy, surgical protocol and medical terminology Ability to troubleshoot with technical skills, creativity and high discipline Familiarity with most used test equipment Ability to read and understand schematics and engineering drawings Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner Responsive problem solver and action oriented in resolving customer issues and meeting customer requirements. Performed troubleshooting and repairs on medical devices Ability to apply engineering principles such as electrical, mechanical, thermodynamic, and biomedical to troubleshooting without complete technical documentation. Excellent English writing and verbal communication skills Additional Skills and Qualities: Problem-solving and Analytical Skills: Ability to diagnose and troubleshoot complex technical issues. Communication and Interpersonal Skills: Ability to communicate effectively with customers, colleagues, and other stakeholders. Time Management and Organization: Ability to manage time effectively, prioritize tasks, and organize work in a dynamic environment. Flexibility and Adaptability: Ability to adapt to changing priorities and work independently in different locations. Customer Focus: Ability to build and maintain positive relationships with customers and ensure their satisfaction. Technical Proficiency: Ability to apply engineering principles to troubleshoot and repair medical equipment. Travel Willingness: Willingness to travel frequently, including potentially internationally (up to 75%). Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$49,600.00 - $74,400.00The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below: Medtronic benefits and compensation plans About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people. We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here. It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We anticipate the application window for this opening will close on - 20 Dec 2025 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. **A Day in the Life** Careers that Change Lives We believe that when people from different cultures, genders, and points of view come together, innovation is the result -and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. A Field Service Engineer (FSE) at Medtronic is responsible for the technical support and service of Medtronic Hugo systems at customer sites. This role involves installing, repairing, maintaining, and troubleshooting these devices, as well as providing training to healthcare professionals. FSEs also play a crucial role in gathering feedback on product performance and communicating with various internal and external teams. **_To be considered for this role, please ensure the minimum requirements are evident in your applicant profile._** **The candidate must reside in one of the following locations: Los Angeles, CA; Providence, RI; Pittsburgh, PA; Seattle, WA; Baltimore, MD; Rochester, MN; Minneapolis, MN; or St. Louis, MO.** **Field Service Engineer (FSE) at Medtronic is responsible for the technical support and service of Medtronic Hugo systems** **at medical centers** **. This role involves evaluating customer biomedical equipment issues, troubleshooting, installing, implementing appropriate repairs, and maintaining these devices, as well as providing training to healthcare professionals. FSEs also play a crucial role in gathering feedback on product performance and communicating with various internal and external teams, such as Biomedical Technicians.** **This person must be hands-on with medical equipment to quickly find solutions to complex situations.** Responsibilities may include the following and other duties may be assigned. + Installs, operates, maintains, repairs and modifies equipment. + Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations. + Analyzes and evaluates products and related performance. + Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time. + Installs, upgrades and removes products ensuring coordinative engineering field change. + Maintains effective customer communications and relations. + May provide onsite training of customer support personnel. **Required Knowledge and Experience:** **Level II:** Requires minimum of 2 years of relevant experience. **Level III** **: Requires minimum of 4 years** **of clinical field service, technical internship or clinical customer support experience.** **Level IV** **: Requires minimum of 8 years** **clinical field service, technical internship or clinical customer support experience.** Requires high school diploma or equivalent (United States), vocational or technical education or certification (all other countries). ***Relevant experience as technician,** **clinical field service or clinical customer support** **experience.** **Nice to Have** **Bachelor's degree in Bioengineering, engineering or technology field** **Experience with robotics or motion control** **Previous experience as Technician/Field Services within medical device industry** **Experience with anatomy, surgical protocol and medical terminology** **Ability to troubleshoot with technical skills** **, creativity and high discipline** **Familiarity with most used test equipment** **Ability to read and understand schematics and engineering drawings** **Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner** **Responsive problem solver and action oriented in resolving customer issues and meeting customer requirements.** + **Performed troubleshooting and repairs on medical devices** + Ability to apply engineering principles such as electrical, mechanical, thermodynamic, and biomedical to troubleshooting without complete technical documentation. + **Excellent English writing and verbal communication skills** **Additional Skills and Qualities:** **Problem-solving and Analytical Skills:** **Ability to diagnose and troubleshoot complex technical issues.** **Communication and Interpersonal Skills:** **Ability to communicate effectively with customers, colleagues, and other stakeholders.** **Time Management and Organization:** **Ability to manage time effectively, prioritize tasks, and organize work in a dynamic environment.** **Flexibility and Adaptability:** **Ability to adapt to changing priorities and work independently in different locations.** **Customer Focus:** **Ability to build and maintain positive relationships with customers and ensure their satisfaction.** **Technical Proficiency:** **Ability to apply engineering principles to troubleshoot and repair medical equipment.** **Travel Willingness: Willingness to travel frequently, including potentially internationally (up to 75%).** **Physical Job Requirements** The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. **Benefits & Compensation** **Medtronic offers a competitive Salary and flexible Benefits Package** A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$49,600.00 - $74,400.00 The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below: Medtronic benefits and compensation plans (************************************************************************************************************** **About Medtronic** We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people. We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here (************************* . It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here (*************************************************************************************************************************************** a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people. We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. **We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. **We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough. **This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will... + **Build** a better future, amplifying your impact on the causes that matter to you and the world + **Grow** a career reflective of your passion and abilities + **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning These commitments set our team apart from the rest: **Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need. **Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms. **Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls. **Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (*********************************** . For updates on job applications, please go to the candidate login page and sign in to check your application status. If you need assistance completing your application please email ******************* To request removal of your personal information from our systems please email *****************************

Spend your days travelling (via a provided company vehicle) to hospitals and laboratories throughout the Southwest Region (Southern California, Nevada, Hawaii) providing critical assistance and care for customers who are working to advance the future of healthcare! As a Field Service Engineer for our Global Commercial Operations Group, you'll perform repairs, upgrades, and preventative maintenance on Bio-Rad's Clinical Diagnostics and Life Science instruments, ensuring the quality performance of our equipment for the people who rely it. You'll also respond to emergencies and occasionally assist colleagues throughout the Hawaiian Islands on short notice, applying your thorough knowledge of our products to advocate for customers and deliver the highest levels of service and support. Travel of up to 75% will be expected. How You'll Make An Impact: * Help to advance healthcare research and treatments by supporting and maintaining the Bio-Rad instruments on which our customers rely to make scientific breakthroughs. * Build and sustain strong relationships that allow you to anticipate and advocate to our customer needs. * Protect Bio-Rad's integrity and reputation by adhering to FDA regulations and requirements with detailed recordkeeping and service documentation. What You Bring: * Education/Work Experience: At least 3 years of transferrable field service experience servicing electro-mechanical/electronic/optical/robotics equipment and an A.S. or B.S in electronics, Biomedical Engineering, or Mechanical Engineering (or related field or military equivalent experience). * Confidence in electro-mechanical troubleshooting. * A fundamental knowledge of computer networking allowing interface with customer I.T. departments. * Strong customer relation and communication skills, along with the ability to comprehend and follow complex work instructions. * Flexibility, enthusiasm for daily life and providing assistance to co-workers and customers throughout the Southwest Region. Total Rewards Package: At Bio-Rad, we're empowered by our purpose and recognize that our employees are as well. That's why we offer a competitive and comprehensive Total Rewards Program that provides value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Bio-Rad's robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee's work and life cycle. Benefits: We're proud to offer a variety of options, including competitive medical plans for you and your family, free HSA funds, a new fertility offering with stipend, group life and disability, paid parental leave, 401k plus profit sharing, an employee stock purchase program, a new upgraded and streamlined mental health platform, extensive learning and development opportunities, education benefits, student debt relief program, pet insurance, wellness challenges and support, paid time off, Employee Resource Groups (ERG's), and more! Compensation: The estimated base salary range for this position is $78,400 to $107,800 at the time of posting. Actual compensation will be provided in writing at the time of offer, if applicable, and is based on several factors we believe fairly and accurately impact compensation, including geographic location, experience, knowledge, skills, abilities, and other job permitted factors. This position is eligible for a variable annual bonus, which is dependent upon achievement of your individual objectives and Company performance. Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see. EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with physical or mental disabilities, and people of all race, color, sex, sexual orientation, gender identity, religion, national origin and citizenship status are encouraged to apply. Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes. Fraud Alert: Bio-Rad has received reports of individuals posing as Bio-Rad recruiters to obtain information, including personal and financial, from applicants. Beware of these fake "recruiters" and job scams. Click here for more information on this scam and how to avoid it. #LI-JS1 #remote Legal Entity: (USA_1000) Bio-Rad Laboratories, Inc.

Job TitleField Service Engineer - Diagnostic X-ray/Cath Lab (Field: Riverside/San Diego, CA) Job Description Allow your passion for improving lives to shine in this role where you'll be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites. Your role: Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, and meeting commitments and arrival times to address and resolve customer needs. Understand the customer's business and competitive environment; generate service revenue. Actively participate as a member of the regional work team; work to improve team processes and identify training gaps. Seek out opportunities to increase capability and capacity (i.e. may be required to become qualified in multiple modalities, learns new tools). Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork. Adhere to established training, quality, and safety requirements. Utilize tools, support, resources, and escalation processes within required time frames to resolve customer and system problems timely and effectively. Complete PMs, FCOs, installation and all related tasks (diagnose and resolve electronic, network, and mechanical problems). Approximately 70% travel across the specified geography is required. The average driving time is 1-4 hours daily. Occasional overnight stays and travel by air and/or train may be required. You're the right fit if: You've acquired 2+ years of experience in a diagnostic imaging (field or hospital-based) service environment or 4+ years of experience in other electromechanical industries. Diagnostic x-ray and/or cath lab/cardiovascular/image guided therapy equipment experience and multivendor training preferred. Your skills include the ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment. You have an associate degree in electronics or related field, or equivalent combination of education and above listed experience. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position. You must be able to: Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements. Work flexible hours as needed based on business needs (i.e., 2nd or 3rd shifts; weekends, on-call; mandatory extra hours dependent on workload). Safely work with radiation sources and/or radioactive materials; wear all required personal protective equipment. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details This is a union position. The hourly pay range for this position in CA is $37.00 to $58.00, plus overtime eligible. This role also includes field service and lead generation incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive plan, field service incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. For this position, you must reside in or within commuting distance to Riverside and San Diego, CA (the ideal candidate will reside centrally between these cities). This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

What if the work you did every day could impact the lives of people you know? Or all of humanity?At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. The Onsite Field Service Engineer will provide daily on-site support performing installation, upgrade, diagnoses, troubleshooting, and repair of complex equipment and systems. Provides feedback to Manager and identifies opportunities to promote efficiency in day to day operations. The successful applicant will be part of an award-winning customer support team that leads the industry in customer satisfaction. Delivers technical support to onsite sites utilizing experience performing installations, diagnoses, troubleshooting, service, and repair of complex Illumina instrumentation and systems. This role requires troubleshooting, communication, time management, situational awareness, poise under pressure, and collaboration. You will be expected to build and maintain strong relationships across in-district Service and Support teams. Responsibilities: Proficient at installation, repair and maintenance of Illumina platforms Troubleshoot a wide variety of complex customer reported problems Proactively monitor, schedule, and prioritize tasks to maximize instrument uptime and customer satisfaction Responsible for completing post repair/install validation runs as required on all platforms Manage all administrative tasks (SFDC case management) in a quality manner and within the established guidelines, making suggestions and changes when needed Independently manage account, build and help strengthen customer relationships Schedule and perform equipment upgrades and new installations Utilize and maintain up to date Service and training manuals, Field Service Bulletins, SOPs and facilitate remote connectivity to customer instrumentation. Responsible for escalating repairs as needed and primary point of contact for escalation related activities Running reports on instrument failures and using data to proactively service instruments in order to avoid costly downtime Lead regular meetings with site personal reporting out metrics related to instrument performance, downtime etc. Partner with NSST and product support for any ongoing sustaining engineering activities (product performance monitoring or product improvement efforts) Responsible for communicating and overseeing any rotational support locally or from other regions Resource to assist other SSE's in troubleshooting complex issues Provide additional onsite training/support to other SSE's to further develop their skill sets Identify opportunities for gaining site efficiencies which will promote a decrease in mean time between repair and increase instrument uptime Ensure proper inventory levels of service parts and make changes as needed All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities. Requirements: BS in Electrical/Electronic Engineering, Biomedical Engineering, Mechanical Engineering, Bioengineering, related degree with knowledge in the biotechnology/biomedical industry, or applicable experience 2-6 years relevant experience or direct experience servicing our products Must be highly motivated and have problem-solving ability Ability to operate as an independent contributor and as a cooperative member of a team Excellent verbal and written communications skills Biotechnology/Biomedical industry knowledge, or applicable military experience Demonstrated experience using electronic troubleshooting equipment; e.g. DVM, Oscilloscope, etc Familiarity with field optical alignments, robotics, electrical/electronics, and mechanical systems Technical knowledge of computer hardware, Windows OS, and networking Planning, scheduling, and prioritization skills The estimated base salary range for the Onsite Field Service Engineer role based in the United States of America is: $70,800 - $106,200. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual's qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off. We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: ****************************************************************** The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.

We anticipate the application window for this opening will close on - 17 Dec 2025 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. **A Day in the Life** A career at Medtronic is like no other. We're purposeful. We're committed. And we're driven by our Mission to alleviate pain, restore health and extend life for millions of people worldwide. We value what makes you unique. Be a part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations. This role as a Facilities Maintenance Tech is responsible for the daily operation, preventive maintenance, and repairs heavily focusing on, and including, HVAC, plumbing, electrical, life safety and fire protection systems to ensure proper facility operations. The Facilities Maintenance Tech will maintain and operate equipment that supports a variety of operations - labs, clean rooms, office space, plant equipment, data centers, and warehouses. They will work closely with senior level Mechanics for guidance & prioritization. + Operate central plant equipment/systems (chillers, boilers, cooling towers, water treatment systems, air compressors, air handlers, pumps, etc.) + Troubleshoot HVAC, plumbing, electrical, compressed air issues and take proper corrective action + Prioritize competing demands - follow up on work completion with customer and management. + Respond to emergency calls for system and equipment failure + Properly document preventive and corrective work activity on a daily basis utilizing the computerized maintenance management system + Utilize Building Automation System for proper equipment operation. Receive and review building automation alarms - take appropriate action + Adhere to operational policies and procedures, meet all safety requirements + Complete all preventive and corrective maintenance based on due/scheduled dates + Coordinate sub-contracted maintenance activity, monitor sub-contracted work for completion and accuracy + Perform routine lubrication, inspection, adjustments, cleaning, and replacement of consumable materials + Communicate timely and effectively with all affected personnel on facility issues, work status, emergencies, etc. + Perform repairs and maintenance in plant or office facilities, or on machines and equipment. + Typically performs work in one or more of the maintenance trades: carpentry, plumbing, painting, machine and equipment repair, electrical, sheet metal fabrication, and welding + Conduct routine, periodic, or special inspections to determine repair and maintenance work necessary to prevent breakdowns of facilities, machinery, and equipment + Use hand and power tools + Test, inspect, troubleshoot, and repair machines and equipment + Use blueprints, sketches, layouts, wiring diagrams, drawings, and specifications **Must Haves** High School Diploma/equivalent and 4+ years of Facilities/Maintenance experience **Nice to Have** + Knowledge of HVAC, electrical and/or plumbing systems + EPA refrigeration "universal certification" + Limited experience with Building Automation Systems (BAS) + Limited experience with Computerized Maintenance Management Systems (CMMS) + Limited experience with Fire/Life Safety Systems + Ability to be 'on-call' or cover off-shift assignments, as assigned + Ability to be available 24/7 as schedule dictates to respond to emergencies + Ability to read and understand blueprints, shop drawings, and schematics **Physical Job Requirements** The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. **Benefits & Compensation** **Medtronic offers a competitive Salary and flexible Benefits Package** A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$57,200.00 - $85,800.00 This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below: Medtronic benefits and compensation plans (************************************************************************************************************** **About Medtronic** We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people. We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here (************************* . It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here (*************************************************************************************************************************************** a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people. We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. **We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. **We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough. **This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will... + **Build** a better future, amplifying your impact on the causes that matter to you and the world + **Grow** a career reflective of your passion and abilities + **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning These commitments set our team apart from the rest: **Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need. **Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms. **Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls. **Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (*********************************** . For updates on job applications, please go to the candidate login page and sign in to check your application status. If you need assistance completing your application please email ******************* To request removal of your personal information from our systems please email *****************************

What if the work you did every day could impact the lives of people you know? Or all of humanity?At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. The on-site Field Service Engineer plays a critical role in delivering exceptional technical support for Illumina's cutting-edge products. This position serves as a key liaison between customers and internal teams for a high throughput genomics facility, ensuring optimal performance and satisfaction through expert service and support. The on-site Field Service Engineer works with the customer to troubleshoot and resolve problems; install, upgrade and repair instruments; provide technical training; and collaborate closely with the local account team to ensure customer success. This position is located onsite in San Juan Capistrano, CA. Responsibilities: Install, upgrade, repair, and maintain instrument systems at key customer site. Troubleshoot and repair optical, fluidics, thermal, and other system problems. Conduct on-site customer trainings on Next-Generation Sequencing and/or Illumina microarray products. Communicate technical product and applications updates to customer. Contribute to customer relationship management, understanding customer goals, and setting appropriate product and performance expectations. Enter work performed in service database in a timely manner. Maintain accurate service spares inventory. Submit service reports, expense reports, and "Bug" reports in a timely manner. Revise/review SOPs. With guidance, prioritize tasks and responsibilities to achieve departmental key performance metrics. Represent the company professionally, ethically, and morally at all times. Requirements: Bachelor's degree in Biology, Biochemistry, Life Sciences, Electrical/Electronics Engineering, Mechanical Engineering, or a related field. 2-5 years of relevant field service or technical support experience, preferably in a biotech setting. Experience with general lab best practices and common Molecular Biology techniques. Knowledge of genomics, sequencing workflows, and Illumina technology preferred. Strong written and verbal communication skills. Commitment to providing outstanding customer service. Ability to work independently and collaboratively in a fast-paced, customer-focused environment. Willingness to travel within the assigned territory as needed (>20%) The estimated base salary range for the Onsite Field Service Engineer 2 role based in the United States of America is: $73,400 - $110,200. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual's qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off. We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: ****************************************************************** The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.

What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. The Onsite Field Service Engineer will provide daily on-site support performing installation, upgrade, diagnoses, troubleshooting, and repair of complex equipment and systems. Provides feedback to Manager and identifies opportunities to promote efficiency in day to day operations. The successful applicant will be part of an award-winning customer support team that leads the industry in customer satisfaction. Delivers technical support to onsite sites utilizing experience performing installations, diagnoses, troubleshooting, service, and repair of complex Illumina instrumentation and systems. This role requires troubleshooting, communication, time management, situational awareness, poise under pressure, and collaboration. You will be expected to build and maintain strong relationships across in-district Service and Support teams. Responsibilities: * Proficient at installation, repair and maintenance of Illumina platforms * Troubleshoot a wide variety of complex customer reported problems * Proactively monitor, schedule, and prioritize tasks to maximize instrument uptime and customer satisfaction * Responsible for completing post repair/install validation runs as required on all platforms * Manage all administrative tasks (SFDC case management) in a quality manner and within the established guidelines, making suggestions and changes when needed * Independently manage account, build and help strengthen customer relationships * Schedule and perform equipment upgrades and new installations * Utilize and maintain up to date Service and training manuals, Field Service Bulletins, SOPs and facilitate remote connectivity to customer instrumentation. * Responsible for escalating repairs as needed and primary point of contact for escalation related activities * Running reports on instrument failures and using data to proactively service instruments in order to avoid costly downtime * Lead regular meetings with site personal reporting out metrics related to instrument performance, downtime etc. * Partner with NSST and product support for any ongoing sustaining engineering activities (product performance monitoring or product improvement efforts) * Responsible for communicating and overseeing any rotational support locally or from other regions * Resource to assist other SSE's in troubleshooting complex issues * Provide additional onsite training/support to other SSE's to further develop their skill sets * Identify opportunities for gaining site efficiencies which will promote a decrease in mean time between repair and increase instrument uptime * Ensure proper inventory levels of service parts and make changes as needed All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities. Requirements: * BS in Electrical/Electronic Engineering, Biomedical Engineering, Mechanical Engineering, Bioengineering, related degree with knowledge in the biotechnology/biomedical industry, or applicable experience * 2-6 years relevant experience or direct experience servicing our products * Must be highly motivated and have problem-solving ability * Ability to operate as an independent contributor and as a cooperative member of a team * Excellent verbal and written communications skills * Biotechnology/Biomedical industry knowledge, or applicable military experience * Demonstrated experience using electronic troubleshooting equipment; e.g. DVM, Oscilloscope, etc * Familiarity with field optical alignments, robotics, electrical/electronics, and mechanical systems * Technical knowledge of computer hardware, Windows OS, and networking * Planning, scheduling, and prioritization skills The estimated base salary range for the Onsite Field Service Engineer role based in the United States of America is: $70,800 - $106,200. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual's qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off. We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: ****************************************************************** The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.

We anticipate the application window for this opening will close on - 17 Dec 2025 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the LifeA career at Medtronic is like no other. We're purposeful. We're committed. And we're driven by our Mission to alleviate pain, restore health and extend life for millions of people worldwide. We value what makes you unique. Be a part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations. This role as a Facilities Maintenance Tech is responsible for the daily operation, preventive maintenance, and repairs heavily focusing on, and including, HVAC, plumbing, electrical, life safety and fire protection systems to ensure proper facility operations. The Facilities Maintenance Tech will maintain and operate equipment that supports a variety of operations - labs, clean rooms, office space, plant equipment, data centers, and warehouses. They will work closely with senior level Mechanics for guidance & prioritization. Operate central plant equipment/systems (chillers, boilers, cooling towers, water treatment systems, air compressors, air handlers, pumps, etc.) Troubleshoot HVAC, plumbing, electrical, compressed air issues and take proper corrective action Prioritize competing demands - follow up on work completion with customer and management. Respond to emergency calls for system and equipment failure Properly document preventive and corrective work activity on a daily basis utilizing the computerized maintenance management system Utilize Building Automation System for proper equipment operation. Receive and review building automation alarms - take appropriate action Adhere to operational policies and procedures, meet all safety requirements Complete all preventive and corrective maintenance based on due/scheduled dates Coordinate sub-contracted maintenance activity, monitor sub-contracted work for completion and accuracy Perform routine lubrication, inspection, adjustments, cleaning, and replacement of consumable materials Communicate timely and effectively with all affected personnel on facility issues, work status, emergencies, etc. Perform repairs and maintenance in plant or office facilities, or on machines and equipment. Typically performs work in one or more of the maintenance trades: carpentry, plumbing, painting, machine and equipment repair, electrical, sheet metal fabrication, and welding Conduct routine, periodic, or special inspections to determine repair and maintenance work necessary to prevent breakdowns of facilities, machinery, and equipment Use hand and power tools Test, inspect, troubleshoot, and repair machines and equipment Use blueprints, sketches, layouts, wiring diagrams, drawings, and specifications Must Haves High School Diploma/equivalent and 4+ years of Facilities/Maintenance experience Nice to Have Knowledge of HVAC, electrical and/or plumbing systems EPA refrigeration "universal certification" Limited experience with Building Automation Systems (BAS) Limited experience with Computerized Maintenance Management Systems (CMMS) Limited experience with Fire/Life Safety Systems Ability to be ‘on-call' or cover off-shift assignments, as assigned Ability to be available 24/7 as schedule dictates to respond to emergencies Ability to read and understand blueprints, shop drawings, and schematics Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$57,200.00 - $85,800.00This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below: Medtronic benefits and compensation plans About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people. We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here. It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. The Onsite Field Service Engineer will provide daily on-site support performing installation, upgrade, diagnoses, troubleshooting, and repair of complex equipment and systems. Provides feedback to Manager and identifies opportunities to promote efficiency in day to day operations. The successful applicant will be part of an award-winning customer support team that leads the industry in customer satisfaction. Delivers technical support to onsite sites utilizing experience performing installations, diagnoses, troubleshooting, service, and repair of complex Illumina instrumentation and systems. This role requires troubleshooting, communication, time management, situational awareness, poise under pressure, and collaboration. You will be expected to build and maintain strong relationships across in-district Service and Support teams. Responsibilities: * Proficient at installation, repair and maintenance of Illumina platforms * Troubleshoot a wide variety of complex customer reported problems * Proactively monitor, schedule, and prioritize tasks to maximize instrument uptime and customer satisfaction * Responsible for completing post repair/install validation runs as required on all platforms * Manage all administrative tasks (SFDC case management) in a quality manner and within the established guidelines, making suggestions and changes when needed * Independently manage account, build and help strengthen customer relationships * Schedule and perform equipment upgrades and new installations * Utilize and maintain up to date Service and training manuals, Field Service Bulletins, SOPs and facilitate remote connectivity to customer instrumentation. * Responsible for escalating repairs as needed and primary point of contact for escalation related activities * Running reports on instrument failures and using data to proactively service instruments in order to avoid costly downtime * Lead regular meetings with site personal reporting out metrics related to instrument performance, downtime etc. * Partner with NSST and product support for any ongoing sustaining engineering activities (product performance monitoring or product improvement efforts) * Responsible for communicating and overseeing any rotational support locally or from other regions * Resource to assist other SSE's in troubleshooting complex issues * Provide additional onsite training/support to other SSE's to further develop their skill sets * Identify opportunities for gaining site efficiencies which will promote a decrease in mean time between repair and increase instrument uptime * Ensure proper inventory levels of service parts and make changes as needed All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities. Requirements: * BS in Electrical/Electronic Engineering, Biomedical Engineering, Mechanical Engineering, Bioengineering, related degree with knowledge in the biotechnology/biomedical industry, or applicable experience * 2-6 years relevant experience or direct experience servicing our products * Must be highly motivated and have problem-solving ability * Ability to operate as an independent contributor and as a cooperative member of a team * Excellent verbal and written communications skills * Biotechnology/Biomedical industry knowledge, or applicable military experience * Demonstrated experience using electronic troubleshooting equipment; e.g. DVM, Oscilloscope, etc * Familiarity with field optical alignments, robotics, electrical/electronics, and mechanical systems * Technical knowledge of computer hardware, Windows OS, and networking * Planning, scheduling, and prioritization skills The estimated base salary range for the Onsite Field Service Engineer role based in the United States of America is: $70,800 - $106,200. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual's qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off. We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: ****************************************************************** The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.

Are you a skilled professional with a passion for precision, innovation, and collaboration? We are seeking a dedicated and experienced individual to join our team as a Metrology Leader. In this dynamic role, you'll be instrumental in ensuring the accuracy and reliability of our calibration processes, managing state-of-the-art metrology laboratories, and fostering collaboration across departments to uphold the highest standards of quality and compliance. If you thrive in environments that challenge your technical expertise, offer opportunities for leadership, and require a strong commitment to excellence, this position is your chance to make a significant impact and help shape the future of our organization. Primary Responsibilities: ● Ensure all Calibrations completed on Standards are traceable to NIST and International unit of measurement. ● Develop and evaluate metrology internal calibrations of Standards that measure characteristics of GMP equipment, substances and tools. Identify the magnitude of error sources contributing to the uncertainty of results to determine reliability of measurement process in quantitative terms. ● Maintain all laboratory equipment requirements, authorize equipment purchases, and oversee installation to ensure seamless integration for all SSF Metrology Laboratories. ● Ensure adequate quantities of equipment, parts, and supplies are available for daily laboratory operations. ● Conduct routine lab safety inspections and audits to proactively identify and mitigate potential hazards. ● Foster cross-functional collaboration with EHS, instrumentation, facilities and IT departments to address Metrology lab issues. ● Facilitate negotiations and oversee the administration of equipment service contracts and warranties. ● Provide/oversee Lifecycle management (e.g. Calibration, Maintenance, and Repair) for Metrology Standards in adherence with Roche cGMP/GLP policies, procedures and processes. ● Conduct thorough cost-benefit analyses for aging and damaged Standards to inform decision-making and resource allocation. ● Ensure the accuracy of Metrology master data in the Computerized Maintenance Management System (CMMS). ● Represent Metrology, locally and globally, on multidisciplinary project teams, presenting data and responding to inquiries to improve customer service, to provide technical data, and assist in determining best practices and align processes. ● Drive technical capabilities of cross-campus instrumentation teams, ensuring capabilities and training are adequate. ● Prepare and organize technical documentation including, but not limited to: operational and maintenance procedures, investigation reports, unplanned event response; and corrective and/or preventative actions. ● Actively involved in completion of GMP records, including Quality Events (QE) investigations, response, and preventative/corrective actions. ● Performs diagnostics, calibration/maintenance of Standards, ensuring regulatory compliance. ● Create and maintain local standard operating procedures, work instructions and maintenance strategies. Manage the periodic review assessment and execution of procedure revisions. Technical Master Inspection Characteristics (MIC) Responsibilities: ● Define and configure Master Inspection Characteristics (MICs) in SAP QM for various materials, components, and processes. ● Collaborate with Instrumentation, Quality Assurance and Master Data teams to understand inspection requirements and translate them into effective MICs. ● Establish appropriate inspection methods, sampling procedures, and acceptance criteria for qualitative and quantitative MICs. ● Develop and maintain inspection plans and routings in SAP QM, linking them to relevant MICs. ● Provide technical support and training to users on SAP QM functionalities related to MICs and inspection processes. ● Perform regular audits of MIC configurations to ensure accuracy, compliance, and optimization. ● Troubleshoot and resolve issues related to MICs and inspection data in SAP QM. ● Participate in continuous improvement initiatives related to quality management processes and systems. Support Compliance: ● Provide Subject Matter Expert (SME) support for Reverse Traceability process, including on-the-job training, technical guidance, and oversight of business process flow. ● Ensure that all relevant Standard Operating Procedures (SOPs) and operating parameters are followed and maintenance activities are properly documented utilizing Good Documentation Practices (GDP). ● Support internal and external regulatory inspection. ● Review Change Requests, assessing impact on equipment maintenance activities, spare parts availability. Education and Experience: ● Bachelor degree in Electrical engineering, mechanical engineering (or other science related field) * AA/AS Degree in a related science or engineering major with 10 years' experience as an instrument or electronics technician or equivalent experience desired * 10 years in manufacturing process instrumentation and control and/or analytical instrumentation or a closely related job or equivalent experience desired * completion of an Instrumentation or Industrial Electronics (2-year) curriculum at a technical school with 10 years' experience as an instrument or electronics technician. ● 10 years Metrology or Instrumentation Lab Management experience ● Ability to read and interpret P&IDs, engineering documents and schematics. ● High familiarity with the disciplines within the International System of Units (SI Units) ● Thorough knowledge of the fundamental operating principles of industrial process instrumentation and systems. ● Experience with calibration processes and technical spare parts management. ● Strong analytical and problem-solving skills. ● Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. ● Computer skill level is appropriate to navigate and use corporate intranet and related applications, CMMS/CCMS, Microsoft and Google Suite programs. Work Environment/Physical Demands/Safety Considerations: ● Ability to lift up to 25 pounds. ● Ability to distinguish colors. ● Working with/around various chemicals (i.e. acids and bases), solvents, pressurized systems, compressed gases, and biological materials (Recombinant DNA). ● Work in environments that may include low, medium, or high voltages. ● Work in an environment that may include extreme temperatures. Relocation benefits are not available for this job posting. The expected salary range for this position based on the primary location for this position of South San Francisco, CA is $99,800- $185,400. Actual pay will be determined based on experience, level, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below. This position also qualifies for the benefits detailed at the link provided below. Benefits Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

** Are you a skilled professional with a passion for precision, innovation, and collaboration? We are seeking a dedicated and experienced individual to join our team as a Metrology Leader. In this dynamic role, you'll be instrumental in ensuring the accuracy and reliability of our calibration processes, managing state-of-the-art metrology laboratories, and fostering collaboration across departments to uphold the highest standards of quality and compliance. If you thrive in environments that challenge your technical expertise, offer opportunities for leadership, and require a strong commitment to excellence, this position is your chance to make a significant impact and help shape the future of our organization. **Primary Responsibilities:** ● Ensure all Calibrations completed on Standards are traceable to NIST and International unit of measurement. ● Develop and evaluate metrology internal calibrations of Standards that measure characteristics of GMP equipment, substances and tools. Identify the magnitude of error sources contributing to the uncertainty of results to determine reliability of measurement process in quantitative terms. ● Maintain all laboratory equipment requirements, authorize equipment purchases, and oversee installation to ensure seamless integration for all SSF Metrology Laboratories. ● Ensure adequate quantities of equipment, parts, and supplies are available for daily laboratory operations. ● Conduct routine lab safety inspections and audits to proactively identify and mitigate potential hazards. ● Foster cross-functional collaboration with EHS, instrumentation, facilities and IT departments to address Metrology lab issues. ● Facilitate negotiations and oversee the administration of equipment service contracts and warranties. ● Provide/oversee Lifecycle management (e.g. Calibration, Maintenance, and Repair) for Metrology Standards in adherence with Roche cGMP/GLP policies, procedures and processes. ● Conduct thorough cost-benefit analyses for aging and damaged Standards to inform decision-making and resource allocation. ● Ensure the accuracy of Metrology master data in the Computerized Maintenance Management System (CMMS). ● Represent Metrology, locally and globally, on multidisciplinary project teams, presenting data and responding to inquiries to improve customer service, to provide technical data, and assist in determining best practices and align processes. ● Drive technical capabilities of cross-campus instrumentation teams, ensuring capabilities and training are adequate. ● Prepare and organize technical documentation including, but not limited to: operational and maintenance procedures, investigation reports, unplanned event response; and corrective and/or preventative actions. ● Actively involved in completion of GMP records, including Quality Events (QE) investigations, response, and preventative/corrective actions. ● Performs diagnostics, calibration/maintenance of Standards, ensuring regulatory compliance. ● Create and maintain local standard operating procedures, work instructions and maintenance strategies. Manage the periodic review assessment and execution of procedure revisions. **Technical Master Inspection Characteristics (MIC) Responsibilities:** ● Define and configure Master Inspection Characteristics (MICs) in SAP QM for various materials, components, and processes. ● Collaborate with Instrumentation, Quality Assurance and Master Data teams to understand inspection requirements and translate them into effective MICs. ● Establish appropriate inspection methods, sampling procedures, and acceptance criteria for qualitative and quantitative MICs. ● Develop and maintain inspection plans and routings in SAP QM, linking them to relevant MICs. ● Provide technical support and training to users on SAP QM functionalities related to MICs and inspection processes. ● Perform regular audits of MIC configurations to ensure accuracy, compliance, and optimization. ● Troubleshoot and resolve issues related to MICs and inspection data in SAP QM. ● Participate in continuous improvement initiatives related to quality management processes and systems. **Support Compliance:** ● Provide Subject Matter Expert (SME) support for Reverse Traceability process, including on-the-job training, technical guidance, and oversight of business process flow. ● Ensure that all relevant Standard Operating Procedures (SOPs) and operating parameters are followed and maintenance activities are properly documented utilizing Good Documentation Practices (GDP). ● Support internal and external regulatory inspection. ● Review Change Requests, assessing impact on equipment maintenance activities, spare parts availability. **Education and Experience:** ● Bachelor degree in Electrical engineering, mechanical engineering (or other science related field) - AA/AS Degree in a related science or engineering major with 10 years' experience as an instrument or electronics technician or equivalent experience desired - 10 years in manufacturing process instrumentation and control and/or analytical instrumentation or a closely related job or equivalent experience desired - completion of an Instrumentation or Industrial Electronics (2-year) curriculum at a technical school with 10 years' experience as an instrument or electronics technician. ● 10 years Metrology or Instrumentation Lab Management experience ● Ability to read and interpret P&IDs, engineering documents and schematics. ● High familiarity with the disciplines within the International System of Units (SI Units) ● Thorough knowledge of the fundamental operating principles of industrial process instrumentation and systems. ● Experience with calibration processes and technical spare parts management. ● Strong analytical and problem-solving skills. ● Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. ● Computer skill level is appropriate to navigate and use corporate intranet and related applications, CMMS/CCMS, Microsoft and Google Suite programs. **Work Environment/Physical Demands/Safety** **Considerations:** ● Ability to lift up to 25 pounds. ● Ability to distinguish colors. ● Working with/around various chemicals (i.e. acids and bases), solvents, pressurized systems, compressed gases, and biological materials (Recombinant DNA). ● Work in environments that may include low, medium, or high voltages. ● Work in an environment that may include extreme temperatures. _Relocation benefits are not available for this job posting._ The expected salary range for this position based on the primary location for this position of South San Francisco, CA is $99,800- $185,400. Actual pay will be determined based on experience, level, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below. This position also qualifies for the benefits detailed at the link provided below. Benefits (**************************************************** Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants (***************************************************************************************************** .