JobID: 210670470 JobSchedule: Full time JobShift: Day : Join our Incentive Compensation team today! As a Data Analytics and Transformation Associate within the Incentive Compensation team, you will promote operational revolution through data insights, KPI planning, and support automation. You will identify root causes, enhance performance, and support in shaping the future of our team. Join us! In this role, you'll support data-driven decision-making and help improve operational efficiency. You'll assist with data analytics and KPI metric planning, identify opportunities for business improvement, and contribute to transforming processes into more automated and efficient forms. You'll also explore the root causes of daily operational issues and provide insights to enhance performance. This position is ideal for a proactive problem-solver with a keen eye for detail and a passion for using data to promote business success.
Key Job responsibilities -
* Collaborate in planning and developing comprehensive KPI metrics to align with organizational goals and guide strategic decisions.
* Conduct in-depth data analysis to uncover operational issues, identify root causes, and implement solutions for enhanced efficiency.
* Streamline daily activities by assessing current processes, support and will be involved in identifying areas for improvement and implementing innovative solutions to boost productivity.
* Assist in transforming processes by leveraging existing tools and technologies, support in identifying opportunities for automation, and minimizing manual effort.
* Work closely with cross-functional teams to implement data-driven improvements and ensure a smooth transition during process changes.
* Utilize SQL for data querying and analysis, ensuring accuracy and integrity.
* Actively identify opportunities for continuous improvement and implement innovative solutions to enhance processes and efficiency.
* Utilize ServiceNow knowledge to identify the root cause of inquiries and contribute to enhancing customer experience.
* Design, develop, and maintain interactive dashboards.
* Work with data from legacy systems and adept at integrating data from multiple flat files to develop cohesive solutions for comprehensive analysis and reporting.
Required qualifications, capabilities, and skills
* Minimum of 3+ years of experience in data analytics and data transformation with strong data driven decision making skills.
* Minimum of 2 years in project management and operations , with a proven track record in supporting automation projects and driving process improvements. Skilled in managing and analyzing large volumes of granular data, with the ability to synthesize and interpret complex information.
* Expertise in using tools such as Excel, PowerPoint, and Quick Sight or Tableau to translate data into actionable insights and compelling presentations.
* Adept at utilizing SQL for efficient data extraction and comprehensive analysis to support informed decision-making.
* Experienced with ServiceNow, with the ability to track and streamline inquiries, reducing manual effort and enhancing operational efficiency.
* Strong storytelling skills with analytics; able to communicate insights effectively
* Team player with ability to meet tight deadlines.
* Good verbal and written communication skills.
Preferred qualifications, capabilities, and skills
* Proactively integrates innovative technologies into day-to-day work, including the use of AI tools like large language models (LLMs), and actively shares with fellow colleagues.
* Knowledge of UI path and Alteryx is a preferred.
* Basic knowledge of Python
* Bachelor's degree in Information Technology, Business, or a related field.
$79k-110k yearly est. Auto-Apply 36d ago
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Customer Service Assistant 2 [IN-OFFICE]
Dasstateoh
Columbus, OH
Customer Service Assistant 2 [IN-OFFICE] (260000AS) Organization: Public SafetyAgency Contact Name and Information: Jennifer Pletcher, HCM Sr. Analyst - ********************** Unposting Date: Jan 19, 2026, 11:59:00 PMWork Location: Charles D Shipley Building 1970 West Broad Street Columbus 43223-1102Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $22.96 per hour Schedule: Full-time Work Hours: 8:00 a.m. - 5:00 p.m.Classified Indicator: ClassifiedUnion: OCSEA Primary Job Skill: Customer ServiceTechnical Skills: Customer ServiceProfessional Skills: Customer Focus Agency OverviewBureau of Motor VehiclesOversees driver and motor vehicle licensing and registration and continues to make services more convenient, efficient and cost-effective.Job DescriptionOhio Department of Public Safety - Bureau of Motor Vehicles/Registration Support ServicesReport in Location: 1970 West Broad Street, Columbus, OH 43223Work Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m.***THIS POSITION REPORTS INTO THE OFFICE 5 DAYS A WEEK***Perks of Working for the Ohio Department of Public Safety• Multiple pay increases over the first years of service!• Free Parking!• Free Gym Access & Walking Path!• Daycare On-site!• Cafeteria On-site!What You'll Do as a Customer Service Assistant• Respond to inquiries, requests for information &/or complaints that require in-depth knowledge of applicable laws, rules, policies & procedures as they pertain in given situation:• Greet & respond to in-person, telephone &/or written inquiries in a professional, courteous, friendly, respectful & timely manner to ensure positive internal &/or external customer service;• Listen carefully to internal & external customer's questions &/or concerns & ask appropriate follow-up questions to verify understanding;• Provide a complete, knowledgeable, accurate, precise response immediately or provide a firm commitment as to when a response will be provided;• Follow-up to ensure all of the customer's questions &/or concerns have been thoroughly answered; Access Business Application Services System (BASS) for the issuance of various vehicle registration types (e.g., Historical, Collector, Senior, Commercial Radio, etc.);• Operate the BASS Computer System to produce registration applications for various registration transactions (e.g., new, renewals, replacements, etc.) follow-up to ensure all the customer's questions &/or concerns have been thoroughly answered regarding proper procedures for registration of a motor vehicle.Click here to see the full position description Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.Qualifications9 mos. trg. or 9 mos. exp. in office practices & procedures;AND 9 mos. trg. or 9 mos. exp. in public relations or customer service that included techniques for handling difficult people;AND 9 mos. trg. or 9 mos. exp. in typing, keyboarding, data entry or word processing;AND 9 mos. trg. or 9 mos. exp. in operation of personal computer.-Or equivalent of Minimum Qualifications for Employment noted above. Helpful Tips for Applying:1. Be detailed when describing your current/previous work duties. The more the better!! Don't just write "see attached resume".2. Tailor your application for each position you apply for. You should clearly describe how you meet the minimum qualifications outlined in this job posting.3. Respond to all questions asked. If you do not have the education/training/experience that is being asked, select either "No" or "N/A".Job Skills: Customer ServiceSupplemental InformationUNUSUAL WORKING CONDITIONSMay be confined to desk answering telephone for 6.5 - 7 hours per day; may work second or third shift & weekends in units with 24 hour/7 days per week operations.Background Check Information• A BCI/FBI fingerprint check, and background check, may be required on all selected applicants.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
$23 hourly Auto-Apply 1d ago
3rd Shift Deputy Clerk
Franklin County, Oh 3.9
Columbus, OH
General Description Clerks are responsible for the accurate and timely processing of all court records that are filed within the Franklin County Municipal Court. The Municipal Court Clerk's Office has multiple Divisions, This Clerk could provide information to the public, law enforcement personnel, attorneys, and all court personnel, concerning court records, bail information, fine schedule amounts, and fine and cost information based on the division they are assigned. In addition, will be responsible for organizing and filing various court records.
Core Responsibilities
Processes all filings and transactions at the service counters. Provides explanations involving inquiries made by the general public, law enforcement personnel, attorneys, court personnel, based on the type of case.
Answers all case related questions via the telephone rather for the Civil or Criminal Traffic departments
Enters and reviews all necessary modifications in the court system software
Processes cases in which a demand for trial has been filed or updates any other miscellaneous action necessary.
Primary Daily Responsibilities
1. Locates case files
2. Filing of jury or record demands
3. Offers professional and accurate explanations to inquiries regarding: - Charges and case dispositions
4. Date, time, and courtroom a defendant is to appear
5. Initiates complaints into CourtView which are processed on warrant or summons.
6. Properly applies all computer informational codes which are used in regard to the initiation, various modifications, sentencing, and termination of criminal and traffic & Civil cases.
Job Requirements:
High school diploma or GED
Two years experience in a clerical role which includes filing
Excellent customer service experience
Well organized
Two years computer software experience
Work Remotely
No
Job Type: Full-time
Schedule:
8 hour shifts
Required to work every weekend
Hours: 11:30 pm - 7:30 am
Education:
High school required
Work Location: In person
$33k-42k yearly est. 9d ago
Front Desk Medical Receptionist
Chenmed
Columbus, OH
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
* Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
* Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
* Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
* Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events.
* Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
* Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
* Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
* Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
* Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
* Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
* Participates in daily and weekly huddles to provide details on patients.
* Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
Other responsibilities may include:
* Maintains the confidentiality of patients' personal information and medical records.
* Reviews patients' personal and appointment information for completeness and accuracy.
* Transmits correspondence by mail, email or fax.
* Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
* Exceptional customer service skills and passion for serving others
* Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
* Knowledge of ChenMed Medical products, services, standards, policies and procedures
* Skilled in operating phones, personal computers, software and other basic IT systems
* Ability to communicate with employees, patients and other individuals in a professional and courteous manner
* Detail-oriented to ensure accuracy of reports and data
* Outstanding verbal and written communication skills
* Demonstrated strong listening skills
* Positive and professional attitude
* Knowledge of ChenMed Medical products, services, standards, policies and procedures
* Proficient in Microsoft Office Suite products including Excel, Word and Outlook
* Ability and willingness to travel locally and regionally up to 10% of the time
* Spoken and written fluency in English
EDUCATION AND EXPERIENCE CRITERIA:
* High school diploma or equivalent education required
* Graduation from a nationally accredited Medical Assistant program preferred
* A minimum of 1 year of work experience in a medical clinic or similar environment required
* BLS for Healthcare Providers preferred
PAY RANGE:
$14.3 - $20.42 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
$14.3-20.4 hourly 14d ago
Front Desk Clerk
Concord Hospitality Brand 4.3
Columbus, OH
As a Front Desk Clerk or Guest Services Clerk at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Your proactive, responsive, and caring approach ensures guests feel welcomed and supported throughout their stay. If you enjoy engaging with others, have a winning personality, and take pride in delivering exceptional service, this role is a perfect fit.
Responsibilities
• Assist guests efficiently, courteously, and professionally at all times
• Maintain a high level of service and hospitality standards
• Promptly address guest concerns and ensure satisfaction in a timely manner
• Post guest charges, collect payments, and follow cash handling procedures
• Handle guest mail and messages with respect to privacy and professionalism
• Stay knowledgeable about the hotel brand, travel programs, and special offers
• Communicate guest feedback effectively to departments and management
• Respond quickly to calls, lobby visitors, and team members needing assistance
• Maintain full knowledge of hotel safety and emergency procedures
Qualifications
• High school diploma or equivalent preferred
• Prior hospitality or customer service experience is a plus
• Strong interpersonal and communication skills
• Ability to multitask and remain professional in a fast-paced environment
• Detail-oriented with strong organizational skills
• Flexibility to work varied shifts, including evenings, weekends, and holidays
Benefits (Full-Time Associates Only)
• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) program with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities
Why Join Concord?
At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.
We are built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN!
Our associates proudly cheer:
“We Are Concord!”
We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.
$24k-28k yearly est. 18d ago
HEDIS Support Clerk
Healthcare Support Staffing
Worthington, OH
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
• Responsible for providing administrative and telephonic support for department working on a data collection project in a fast paced environment in order to meet deadlines within the project.
• Candidate will work under the direction of the Lead to assist and fulfill requests by contacting and corresponding with provider practices.
• A high degree of professionalism and team effort is expected to be maintained throughout the project
Qualifications
• HS diploma or GED
• Strong administrative and customer service skills
• Strong computer skills and must know MS Office products with emphasis on Excel knowledge
• Ability to type 30-40 WPM
Additional Information
Hours for this Position:
M-F, 8am-5pm
this is an immediate 5 month contract
Pay Range:
$12.00- 15.00
Interested in hearing more about this great opportunity? Please call and e-mail your resume to Steph Zymowski at 407-636-7030 x220 for immediate consideration.
$12-15 hourly 1d ago
Front Desk Clerk-Commons at Buckingham-Part Time
National Church Residences 4.3
Columbus, OH
Part time 24 hours a week
The Front Desk Clerk plays a critical role in ensuring the safety, security, and smooth daily operations of supportive housing communities. This position serves as the first point of contact for residents, guests, and staff, maintaining a professional, welcoming, and secure environment while adhering to National Church Residences (NCR) policies and procedures.
Key ResponsibilitiesFront Desk & Building Operations
Monitor and control traffic through the lobby, ensuring all guests properly check in and out, present valid identification, and comply with building rules.
Remain alert and attentive at all times; accurately document all activities and incidents during assigned shifts.
Follow all procedures outlined in the Front Desk Manual.
Conduct routine inspections of common areas to ensure safety and cleanliness.
Maintain a neat, clean, and professional lobby environment (business casual attire required).
Sort and distribute resident mail in a timely manner.
Accept and accurately account for rental payments.
Safety & Compliance
Identify, report, and document hazardous conditions or emergency situations; follow all safety protocols and notify management as required.
Submit maintenance work orders through the maintenance system and immediately report emergency maintenance issues.
Maintain professional boundaries with residents and staff at all times; personal involvement of any kind is strictly prohibited and may result in immediate termination.
Communication & Customer Service
Answer phones within 1-3 rings using approved greeting standards.
Take accurate phone messages for staff, including caller name, message, date, time, and initials.
Greet and buzz in residents, visitors, and staff promptly (within 1-3 seconds).
Communicate clearly, respectfully, and professionally with residents, staff, and visitors at all times.
Scheduling & Attendance
Report to work on time; this role allows no more than a 5-minute grace period.
Secure coverage for vacation or sick time by coordinating with other desk staff and remain responsible for shift coverage until relief arrives.
Notify the Assistant Manager at least four (4) hours prior to a scheduled shift if unable to report to work.
Attend all required meetings and court appearances as scheduled.
Submit Time Away From Work requests at least two (2) weeks in advance, subject to supervisor approval.
This position requires flexibility to work at multiple buildings and locations; reliable transportation is required.
Employees may not work more than two consecutive shifts within a 24-hour period.
Position requires working a standard eight (8) hour shift with access to kitchen and restroom facilities.
Additional Duties
The duties listed above reflect the general scope of the role. Additional responsibilities may be assigned by management as operational needs require.
Required Knowledge, Skills, and Abilities
Commitment to the mission, values, and philosophy of National Church Residences and the Supportive Housing Division.
Strong customer service skills with the ability to multitask and maintain attention to detail.
Effective verbal and written communication skills.
Basic math and analytical abilities.
Strong organizational and time-management skills.
Ability to mediate conflict and de-escalate challenging situations.
Demonstrated ability to maintain clear, professional boundaries.
Ability to work collaboratively in a team environment.
Professional demeanor and appearance.
Understanding of low-income and homeless populations and their unique needs.
Knowledge of crisis prevention, intervention, and resolution techniques.
Minimum Qualifications
High School Diploma or GED required
Minimum of one (1) year of recent work experience
Customer Service Standards
Answer phones within 1-3 rings using approved greeting.
Accurately document and relay staff-only phone messages.
Promptly admit residents, visitors, and staff.
Distribute mail within 20-45 minutes of receipt.
Use courteous language in all interactions, including “please,” “thank you,” and offering assistance when appropriate.
In return, National Church Residences offers an excellent total reward package that includes:
Medical & Rx (both PPO & HDHP w/HSA) - including coverage for Fertility
Dental, Vision, Life, AD&D, Accident, Hospital Indemnity, Critical Illness & Pet Telehealth (Airvert)
Flexible Spending accounts for health, dependent care, transportation and parking
Parental Leave for 4-weeks @ 100% pay
Short & Long-term Disability coverage - 100% company-paid
Paid Time Off (PTO) and Paid Holidays
Reimbursement for Tuition expenses
Employee Discounts including Tickets, Retail, etc.
Well-being Programs including EAP, Tobacco Cessation, Weight-loss, Women's Reproductive support, and more
401(a) & 403(b) Retirement plans with an automatic 3% company contribution plus another 3% matching contribution
*Programs may vary depending on Full Time, Part Time or Contingent status
Want to know more? We can't wait to tell you! Apply today!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.
$24k-29k yearly est. Auto-Apply 21d ago
Receptionist
Newvista Behavioral Health 4.3
Columbus, OH
Job Address:
10270 Blacklick - Eastern Road NW Pickerington, OH 43147
New Vista Health and Wellness is currently recruiting a Receptionist for Solero Behavioral Transitions.
Full and Part Time Positions Available
Now hiring for Day and Night Shifts
THE ROLE:
The position of Receptionist works to maintain a friendly and positive image for the center to callers, visitors, and guests through the responsibility of greeting and/or directing them.
WHO WE ARE:
The New Vista mission:
Inspiring Hope, Restoring Peace of Mind, Healing Lives.
At New Vista, our passionate and highly trained team of professionals inspires hope and delivers holistic care to those in need of behavioral health services in a contemporary and healing environment - one that is conducive to providing the life skills needed to regain stability and independence. With a blend of group therapy, clinical treatment, and unique surroundings, our beautiful healthcare centers provide a safe, serene, healing environment for adults and seniors with a variety of complex needs.
Our compassionate team members work in a challenging yet rewarding environment where each person is a part of making direct impact on our patient's lives.
COME JOIN OUR TEAM AS A RECEPTIONIST AT SOLERO !
PERKS AT WORK:
Team Members enjoy a variety of perks in working with the NewVista brand company. We offer competitive market wages along with a full, robust package:
Healthcare + Life Balance
Medical Packages with Rx - 3 Choices
Flexible Spending Accounts (FSA)
Dependent Day Care Spending Accounts
Health Spending Accounts (HSA) with a company match
Dental Care Program - 2 choices
Vision Plan
Life Insurance Options
Accidental Insurances
Paid Time Off + Paid Holidays
Employee Assistance Programs
401k with a Company Match
Education + Leadership Development
Up to $15,000 in Tuition Reimbursements OR Student Loan forgiveness
Mentoring + Trainer Opportunities through our Horizon Mentorship Program
Growth in Director and CEO positions through our Horizon Leadership Program
Handle with Care Trainer - Certifications
Recognition + Rewards
On the spot recognition Prizes
Team Member of the Quarter
Team Member of the Year
Monthly Celebrations
Team Member Recognition Cards
JOB REQUIREMENTS:
High School diploma or GED required
Previous receptionist experience required
Prior work/life experiences, preferably in a healthcare setting.
JOB RESPONSIBILITIES:
Answer telephone, determine nature of call, and direct caller to appropriate individual or department
Take accurate messages when personnel are unavailable and ensure accurate delivery
Operate paging/telephone system as required
Greet and direct visitors to the appropriate personnel
Provide administrative support as assigned
Perform other related activities as assigned or requested.
Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.
Qualified candidates, please apply now for a chance to join an outstanding team as we
Inspire Hope, Restore Peace of Mind, and Heal Lives.
$22k-28k yearly est. Auto-Apply 60d+ ago
CLINIC FRONT DESK FLOAT-Orthopedic Foot & Ankle
Beacon Orthopaedic Partners MSO LLC
Dublin, OH
Job DescriptionClinic Front Desk - Orthopedic Foot & Ankle FULL TIME: Monday - Friday 6:30-3:00 or 7:00-3:30 Department: Clinic Support Staff Location: Worthington, Dublin Responsible To: Clinic Front Desk Manager Responsible for all check in and check out functions of medical front desk on a rotating basis, answering phones, scheduling appointments, physician messages, scheduling testing, pre-certification and medical records management.
Position Responsibilities/Standards:
General
Attend department, clinic or company meetings as required
Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns
Consistently work in a positive and cooperative manner with fellow staff members.
Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary.
Attend required annual in-service programs.
Demonstrate knowledge and understanding of all company policies and procedures. Adheres to established facility safety requirements and procedures to ensure a safe working environment. Identifies potentially unsafe situations and notifies supervisor.
Specific Duties
Meet and greet patients promptly, in a professional and courteous manner.
Obtain patient information during office hours.
Provide patients with required paperwork - H&P, Financial Policy, Patient Information Sheet, FROI for Worker's Compensation patients.
Obtain copies of patients insurance cards, MCO identification cards
Verify patient insurance coverage is current and correct at each visit
Review patient label and chart contents for completeness and accuracy.
Accurately Scan insurance cards including front and back
Input patient information and register patient as needed.
Schedule appointments (new, follow-up, reschedule) per physician protocol.
Obtain referrals-check Carriers on line.
Schedule appointments to other specialists as needed.
Pre-certify & schedule outpatient testing, pre-certify physical therapy as needed
Collect co-pays, co-insurance and self pay amounts at time of service.
Answer phones within 3 rings (" Orthopedics Foot & Ankle this is _____, how may I help you?”)
Handle all calls in a professional manner and direct to the proper individual.
Check voicemail every hour
Run schedules, request charts, check in patients and print encounter forms.
Communication with physicians and clinical support staff.
All messages must be addressed after the end of the day.
All patient information will be entered into the system by the end of the day at a 90% or higher accuracy rate.
Make every effort to accommodate patient, according to physician protocol, when scheduling appointments.
Reconcile all charts to kept appointments and return at the end of day to appropriate charge entry staff
OFA Incoming Fax and BAKO distribution and scanning of documents into charts and Physician PAQs
Submit, Manage and Oversee Medical Records Requests through third party system up to 2 days a week
Run and resolve Eligibility and Benefits for OFA Worthington location schedule at 3, 2 and 1 day out from Patient's appointment
Miscellaneous Administrative duties as needed by Patient Services Manager
Additional Duties
Travel to other locations as necessary.
Confirm and/or reschedule appointments when needed.
Messages - physician, staff, Rx, off work/return to work/school notes as needed
Filing as needed - within 24 hours
Additional duties as assigned by the manager.
Education/Experience Required:
Must have a high school diploma or equivalent.
Must be friendly, courteous and have good communication skills when greeting patients.
Previous experience working in a busy clinic or physician office is preferred.
Physical Requirements:
Physical requirements for the position include the ability to frequently hear and communicate orally, see up close and at a distance, read and comprehend, stand, sit, walk, reach, handle, and/or feel objects.
Must be able to climb, pull, push and kneel.
Maximum unassisted lift = 25 lbs.
Average lift less than 10 lbs.
$24k-31k yearly est. 14d ago
Front Desk Receptionist/ Scheduler Full Time
United Surgical Partners International
Westerville, OH
Onyx and Pearl Surgical Suites is hiring a Full-Time Front Desk Receptionist/ Scheduler! Welcome to Onyx and Pearl Surgical Suites! Onyx and Pearl Surgical Suites, a leading outpatient surgical facility dedicated to providing high-quality care and service-oriented environment, is seeking a skilled and compassionate Full-Time Front Desk Receptionist/ Scheduler to join our team. As a Front Desk Receptionist/ Scheduler, you will play a crucial role in delivering exceptional patient care and ensuring smooth office operations.
Front Desk Receptionist/ Scheduler at Onyx and Pearl Surgical Suites
The Front Desk Receptionist/ Scheduler interfaces with patients and families, physicians and staff; Admit patients and process their paperwork; Update patient demographics/information in system; Collect monies due and document in the billing system; Handle funds per office procedure. Answer incoming phone calls.
Position requires weekdays only -- no holidays or weekends. Some later evenings required. Competitive salary and benefits for the right candidate.
Qualifications:
* High school graduate or equivalent.
* One year previous experience or some hospital clerical experience or medical terminology preferred.
* Must have the skills necessary to operate office equipment that are required to fulfill job duties.
* Medical terminology and computer experience beneficial
* Bilingual preferred.
* Good communication skills.
What We Offer:
As a valued member of USPI, your health and well‑being are important to us. We are proud to provide you and your dependents with valuable and significant benefits. USPI knows the value of well-rounded, balanced employees, which is why we offer a variety of additional benefits to help manage life's daily stresses.
* Competitive wages
* Opportunities to better yourself professionally
* Health, Dental & Vision Coverage
* 401(k) retirement plan
* Paid Time Off (PTO)
* Company Paid Holidays
* Employee Assistance Programs
* Health Savings Account/ Flexible Spending Account
* Education Assistance
* Short Term Disability and Long Term Disability Insurance
Who We Are
At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.
USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.
For more information about USPI, check out our website, Facebook, Twitter, or LinkedIn.
#LI-DS1
$24k-31k yearly est. 11d ago
Automotive Title Clerk
Performance Columbus 4.8
Columbus, OH
Performance Columbus Family of Dealerships has full time career opportunities for
Experienced Automotive Title Clerks!
As our ColumbusOhio accounting office continues to grow, we are looking forward to inviting additional team members to our already great team. Performance Columbus Family of Dealerships is Columbus's leading automotive retailer with 6 automotive dealerships as well as a Motorsports location. We firmly believe that our success is a direct reflection of our talented associates. Our Title Clerk will have a minimum of 1-2 years' experience working with Title transfers, accounting and current on COC and BMV requirements. If you consider yourself to be highly motivated, friendly and career minded, Performance Columbus is the Team for you!
APPLY NOW
and make going to work fun again!
Employee Benefits Package:
TOP Level Compensation
HSA / FSA Health Plan
Dental / Vision Plan
Short / Long Term Disability
Life Insurance
Company Match Retirement
Paid Time Off
Employee Purchase program
The Performance ImpactExceptional · Team · Passion · CommunityRemember...a smile changes the delivery of everything. If you're ready for a new and exciting change in your career, take the first step and reach out today! Requirements
As a Title Clerk, you will:
Initiate and place liens on titles within 30 days
Organize all titles for the Columbus market
Post accounting entries
Request and distribute checks
Remain current on all COC and BMV requirements
Skills, Experience and Educational Qualifications:
Title processing of New and Used vehicles
Administration
Organized, structured, and reliable
Maintain a positive energetic attitude throughout the day
Proficient with Microsoft office: excel and outlook
Strong communication skills
Detail oriented, Positive energy, Team Player
$30k-40k yearly est. 60d+ ago
Front Desk Agent
Innvite Hospitality
Columbus, OH
The Holiday Inn Express Obetz is searching for Front Desk Associates as we ramp up towards the busy tourist season. We are searching for people to work the 7:00am-3:00pm, 3:00pm to 11:00pm and 11:00pm to 7:00am.
Full and part time opportunities are available. This position is eligible for Health Insurance, Vacation, Employee Discounted Hotel Rooms, and Sign on Bonus.
Required Tasks: According to Hotel Standards:
*Guest Check-in & Check-out
*PMS Operations
*Cash Handling & Credit Card Transactions
*Switchboard Operation and Telephone Etiquette
*Front Office Emergency/Security Procedures
*Reservations-Guest Rooms and Meeting Rooms
*Assist with Administrative Duties as assigned by Management
*Keep Front Desk Area & Lobby Neat & Tidy and Clean Daily
*Set up Breakfast Bar or Refill/Monitor Cleanliness of Bar & Tables
*Minor Decision Making
*Take Group Reservations & Set up Group Blocks
*Sales of Guest Rooms with New Arrivals and Phone Inquiries
*Follow All Policies & Procedures as Outlined in the Employee Handbook
*Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Name-tag
*Operate Laundry as Directed
*Maintain a Professional Attitude to all Guests, Associates & Vendors
Required Skills:
*Fluent Verbal & Written Communication in Proper English (Spanish, if possible)
*Basic Math
*Hand Writing
*Computer Skills/Keyboard/Typing Skills
*Operate a 10 Key Calculator
*Hospitable, Civil Contact with the Public
*Ability to Work Independently, with Little to no Supervision
*Ability to Complete Multiple Tasks Simultaneously
*Night Audit/Basic Accounting Skills/Training
Physical Requirements:
*Neck: Bending & Twisting
*Arms: Reaching, Bending, Light Carrying, Pushing, Pulling
*Hands: Finger Dexterity, Grasping
*Trunk: Bending & Twisting
*Legs: Normal Balance, Crouching or Kneeling
*Feet: Standing For Long Periods, Walking, Climbing Stairs
*Auditory: Ability to Read & Comprehend Emergency & Security Information Including Labels &
Directions; Ability to Communicate in Emergency Situations & to Supervisor in English.
*Hearing: Ability to Hear Emergency Alarms, Telephone & Conversation
Vision: Legal Normal Vision with or without Accommodation
Transportation to and from the Hotel is the responsibility of the employee!! I have read and understand the job
description as indicated and understand any task that keeps the hotel running is part of any job description. This
description may be altered from time to time by the Hotel!
Job Posted by ApplicantPro
$25k-31k yearly est. 4d ago
Front Desk Coordinator
Treatment Plan Coordinator In Orchard Park, New York
Columbus, OH
Front Desk Coordinator
“Open Up” to A Whole New Dental Experience
Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.
Wondering how this shapes your job experience?
We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry.
Smiling from Open to Close
Monday through Saturday
Responsibilities
Skills Required to Make a Great “Impression” on Our Team
Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
Explains procedures and/or services to patients using dental knowledge.
Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
Tracks appointments due to no-shows, cancellations, and late arrivals
Qualifications
So How Can You “Fill” This Role?
High School Diploma or equivalent (Associate's degree preferred)
1-5 years of customer service, insurance, or dental experience preferred
Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed
“Brace” Yourself… It only Gets Better
Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
Comprehensive benefits package, including 401k
Constant opportunities for career growth and continuing education
An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
#NADG3
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$25k-32k yearly est. Auto-Apply 47d ago
Receptionist
Freedomroads
Sunbury, OH
Camping World is seeking a Receptionist for our growing team.
Camping World is currently seeking a highly motivated and forward-thinking Receptionist to join our team! You will be a key contributor to providing a meaningful customer experience. We are looking for someone with a proven track record and desire to grow within our organization.
What You'll Do:
First point of contact for customers
Greet and welcome customers
Set tone for a positive customer experience
Check in VIP appointments and direct customers to the appropriate team member(s)
Coordinate front desk activities including answering and directing incoming phone calls
Track incoming sales calls in our CRM
Maintain a strong work ethic with total commitment to success every day
Assist customers with any questions directed to the reception desk
Other duties, functions and responsibilities may be assigned to the position as appropriate and necessary
What You'll Need to Have for the Role:
High School education or equivalent
Previous experience in a high-standard customer service environment preferred
Excellent interpersonal, presentation and relationship-building skills
Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
Strong organizational skills with the ability to multitask
Ability to effectively respond to and meet the needs of a diverse client base Computer skills: MS Office
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated.
Pay Range:
$14.00-$17.40 Hourly
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
$14-17.4 hourly Auto-Apply 16d ago
Dental Front Office
Stamas Dental Group
Reynoldsburg, OH
Job DescriptionFront Office Administrator - Dental Office
Position: Full-Time Experience Required: Previous dental front office experience
About Our Office
We are a patient-focused dental practice that truly feels like family-to our patients and to each other. We value teamwork, kindness, accountability, and a positive attitude. We are looking for an experienced Front Office Administrator who takes pride in creating a welcoming, organized, and supportive environment.
Responsibilities
Greet patients warmly and provide exceptional customer service
Manage scheduling, confirmations, recalls, and daily office flow
Verify dental insurance, present treatment estimates, and collect payments
Submit and follow up on insurance claims
Maintain accurate patient records and ensure HIPAA compliance
Communicate effectively with clinical team members to support patient care
Qualifications
2+ years of dental front office experience required
Knowledge of dental terminology, insurance plans, and workflows
Experience with dental practice management software
Strong communication, organization, and multitasking skills
Positive, dependable, and team-oriented mindset
Why Join Us
Supportive, family-like work environment
Respectful team culture
Competitive pay based on experience
Opportunity for long-term growth
Skills:
Scheduling
PPO
Insurance
Treatment Planning
Open Dental
Billing
Claims/Appeals
Benefits:
Dental
401k
PTO
Bonuses
Compensation:
$20-$28/hour
$20-28 hourly 21d ago
Front Desk Receptionist + Barista
Penzone Salons 3.6
New Albany, OH
Job Description
Front Desk Receptionist + Barista
Improve lives from the outside in. Join our team + enjoy $10 haircuts, $20 massage, 40% off salon + spa products, growth opportunity + oh, so much more - best.job.ever.
You're the first smiling face a guest sees when they walk through our doors + the last goodbye they hear after their appointment. You'll check guests in + out, stock shelves here + there, whip up specialty coffees and cocktails, fold a towel or two, all while being surrounded by the most beautiful salon + spa environment and creating an overall positive guest experience.
Job Duties:
Guest Engagement providing attentive, fun, upbeat atmosphere catered to the unique experience
Prepare + serve a variety of beverages
Elevated coffee experience (lattes, espressos, frappes, etc.)
Limited alcohol selection (signature cocktails, wine, mock tails, etc. for team members +21 years old)
Cash handling + balancing of drawers
Check in + check out guests for their services, products, etc.
Promptly assess guests needs and proactively provides solutions
Daily opening and closing duties
Assists with salon cleanliness- dusting, stocking, loading and unloading dishwasher
Maintain accordance with company standards, state health board and alcohol service requirements
Qualities of an ideal candidate:
Upbeat individual with fashion-forward appearance
Ability to stand/walk for the majority of scheduled shifts
Flaunts adaptability to change + tech savviness
Embraces a fast-paced, multi-tasked environment
Perks:
$10-$20 Salon + Spa services
40% off Salon + Spa products
Paid Vacation (after 1 year)
Job Qualifications:
21+ year old candidates preferred
Ability to lift 20 lbs
Must be able to walk, stand, squat, and bend
Customer service or serving experience is a plus
Availability Requirements: 25+ hours per week, part time and full time positions available - apply today!
Job Posted by ApplicantPro
$22k-28k yearly est. 11d ago
Full-Time Body Shop Receptionist
Germain Honda of Dublin
Dublin, OH
Germain Honda of Dublin
Full-Time Body Shop Receptionist
Dublin, OH
Full-time Monday through Friday 8:30am to 5:30pm with Saturday availability 9am to 12pm
Pay based on experience
At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.
As a Body Shop Receptionist, you will serve as the first point of contact for customers visiting our body shop, providing exceptional customer service and ensuring smooth communication between customers and the service team. Your friendly demeanor and attention to detail will help maintain a positive experience for all clients.
Responsibilities:
Greet customers warmly upon arrival and assist with check-in for body shop services
Answer incoming phone calls and schedule appointments efficiently
Maintain accurate records of customer information and repair orders
Communicate status updates between customers and the body shop technicians
Coordinate with insurance companies as needed
Handle billing and payments related to body shop services
Keep the reception area clean and organized
Qualifications:
Excellent listening/communication skills, outgoing and positive personality
Punctual nature and ability to handle schedule flexibility and dynamic work environment
Ability to multitask and manage time effectively
Proficient with Microsoft Office and basic computer applications
Professional appearance and attitude
Valid driver's license and clean driving record
Germain Offers:
Comprehensive Coverage & Health, Dental and Vision Insurance
401(k) Savings Plan with Employer Match
Paid Vacation/Company Holidays
Competitive Wage Plans
Ongoing Professional Development and Internal Promotions
Company Outings and Activities
Employee Discounts
Whether you're an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we'll provide you with the tools, training, and opportunities to help you succeed.
For immediate consideration, visit us at
GermainCareers.com
.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$22k-29k yearly est. Auto-Apply 15d ago
Dublin, OH - Receptionist
Sev Laser 3.7
Dublin, OH
Join our Team!
Sev Laser has 50+ locations all over the country and currently expanding ! With the partnership of our amazing team, we are able to expand all across the nation. With the fast growth of our company comes amazing career opportunities for our staff in leadership
Becoming a Team Member:
SEV Laser admin staff are very passionate about the beauty industry as passion is contagious! We strive to make our clients look good and feel good about themselves, as well as feel welcomed and appreciated when in our offices. This wouldn't be possible without our amazing Front Desk Staff. If Beauty and Customer Relations are your passion, then this will be a great fit!
Responsibilities:
Greet and welcome clients as they arrive at the facility.
Answer phone calls and respond to inquiries in a professional and timely manner.
Schedule appointments and manage the calendar for the team.
Educate clients about our services and promotions, effectively communicating the benefits of our offerings.
Assist in the sales process by identifying client needs and recommending appropriate services.
Process payments and maintain accurate financial records.
Ensure the reception area is clean, organized, and welcoming.
Collaborate with the team to meet sales targets and contribute to overall business goals.
Handle client concerns or complaints with professionalism and empathy.
Skills & Qualifications:
Previous experience in a receptionist or customer service role is preferred.
Strong sales skills with a proven track record of meeting or exceeding targets.
Excellent communication and interpersonal skills.
Ability to multitask and manage time effectively in a fast-paced environment.
Proficiency in Zenoti scheduling software is preferred.
A positive attitude and a passion for the beauty and wellness industry.
Scheduling Requirements:
Must be available to work 2-4 days per week.
Including weekends and Holidays.
Must be available to work from 9:30am-7:30pm each day.
BOTH FULL TIME AND PART TIME POSITIONS AVAILABLE
Perks & Benefits:
Position pays a competitive hourly rate + Commission Sales
Discounts on all services offered
Flexible scheduling
Medical, Dental & Vision Insurance
401(k)
$22k-28k yearly est. 19d ago
Receptionist- New Albany Care Center
Optalis Healthcare
New Albany, OH
Part-time Receptionist- New Albany Care Center Optalis Healthcare & Rehabilitation is seeking a full-time receptionist for our beautiful New Albany Care Center. Make a first impression to our residents, visitors & callers! The selected candidate will greet all visitors in a positive and courteous manner. Answers care center main telephone line, screens and direct calls, takes messages and provides information. Handles various other clerical and administrative duties as assigned.
Requirements:
Excellent interpersonal, communication and customer service skills
Must be detail-orientated, organized and self-motivated
Previous clerical and administrative experience is a plus
$22k-29k yearly est. 47d ago
Front Desk Coordinator
Dental Office
Lancaster, OH
Lancaster Pediatric Dentistry is seeking a Front Desk Coordinator to join our dedicated team of dental professionals. Our practice is recognized for offering the community a wide range of pediatric dental services utilizing state-of-the-art technology and a modern approach. The ideal candidate for this role possesses a keen eye for detail and thrives in a fast-paced environment. If this sounds like you, submit your application today!
Schedule
Open to full or part-time opportunities
Benefits
Medical, dental, vision, and life insurance
Short and long-term disability options
PTO and paid holidays
401(k) options
Qualifications
Prior dental front office experience is required
INDHRTC01