Imaging clerk job description

Together we fight for everyone's opportunity for a better financial future.

We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage - Apply Now

Position Summary:
The basic function of this job is to prep returned mail and back-end mail, looking up items as needed in the administration systems. In addition, the position involves scanning documents, logging overnights into an overnight database, and assisting with sorting mail and filing case mail as time permits. Please Note: This position has been designated as an essential worker and requires work to be performed full-time in your assigned office. Position Description:Preps returned Mail and back-end documents using barcode coversheet appropriate for the task. This included look-up of information in the administration system as needed. Logs contents of overnight packages in the overnight tracking database. Counts and batches documents for scanning, making sure tasks are appropriately separated. Scan documents into the Image system and records batch information. This includes troubleshooting any scanning errors so accurate images move to Indexing and business. Assist Mail Services by sorting multiple daily mail drops and filing Case Mail as time permits and volumes dictate. Other duties and projects as assigned.Knowledge & Experience:High School Diploma or equivalent Experience in office or Imaging/mailroom environment Ability to routinely life/move 20-50 pounds Knowledge of Imaging and Mail Room equipment Proven customer service experience Good organizational and prioritization skills Dependable and good team player #LI-BM1

Be Well. Stay Well.
Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer
Health, dental, vision and life insurance plans 401(k) Savings plan - with generous company matching contributions (up to 6%) Voya Retirement Plan - employer paid cash balance retirement plan (4%) Tuition reimbursement up to $5,250/year Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.Paid volunteer time - 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture:
Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.Team Mentality: Partnering effectively to drive our culture and execute on our common goals. Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity
Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Reasonable AccommodationsWe are committed to maintaining a diverse workforce. This commitment governs all decisions related to employment, including selection, development and compensation. It also includes an employee's request for reasonable accommodation. All employees will be treated in a manner free from discrimination or harassment. Voya is committed to providing equal employment opportunities for persons with disabilities, including reasonable accommodation when needed. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please see our resources for applicants with disabilities.Misuse of Voya's name in fraud schemes

**Minimum 1 year experience as and Imaging Clerk required.**

WHAT DOES FMC HAVE TO OFFER ITS EMPLOYEES?

We offer a wide choice of compensation and benefit programs that are among the best. From competitive salaries to retirement plans. We make every effort to take care of the people who make our company great.

• Gives you an employer that you will have pride in working for
• Provides excellent training programs and opportunities for growth
• Offers Medical Benefits including:
  • Employer Contributions to HSA high deductible plan
  • Discounts at our medical facilities
  • Cigna Open Access OAPIN & OAP plans
• Supports Incentive based Wellness Programs
• Offers company sponsored Life Insurance with buy-up provisions
• Provides Dental, Vision, Long and Short Term Disability, Accident & Illness policy options
• Supports Paid Time Off and Holidays
• Gives generous 401K plan with annual 3% Employer contribution after one year of employment
• Values and appreciates its employees
• Boasts a reputation for superior health care and quality service

Keys to Success in this Role:

• Scan all medical record documentation into the IEHR
• Maintain office supplies
• Perform incidental duties as needed
• Medical knowledge a plus but not required.

Job Qualifications:

• High School Diploma or GED equivalent
• Normal organizational skills
• Strong team player
• Basic computer proficiency
• Above average attention to detail
• Ability to sit for long periods of time
• Minimum 1 year experience as Imaging Clerk required

Physical and Mental Demands:

• Normal physical ability; able to sit for long periods, bend and lift 20 lbs. using proper body mechanics
• Normal concentration and normal complexity of decision making
• Normal level verbal and written communication skills
• Average ability to manage multiple tasks simultaneously

Occupational Exposure:

• Low risk exposure to bloodborne pathogens and chemical hazards

We are an Equal Opportunity Employer and make employment decisions without regard to race, gender, disability or protected veteran status

#IND123

Posting Number

046800

Position Title

Imaging Clerk Senior

Number of Vacancies

1

School/College/Division/Institutes/Centers

92 - Student Services

Primary Department

H9247-Student Financial Aid

Working Conditions

Essential Functions (Job Duties)

Oversee, coordinate and participate in media imaging techniques, scheduling and preparing records, materials and documents for image processing to ensure secure data storage and accessibility through a computerized records management system. Perform procedural work routines operating and troubleshooting computer imaging equipment and software applications.

Oversee and coordinate optical disk media imaging operations and services. Schedule and establish work activities; develop system procedures and operations to meet department objectives.

Scan, index and archive records, materials and documents pertaining to student or employee data via media imaging techniques. Participate in data entry of information into computer records management system. Oversee preparation of records prior to image processing; monitor quality, accuracy and quantity of scanned documents.

Operate technical computer imaging equipment, e.g. micro-computers, scanners and various software applications. Troubleshoot and provide repair, maintenance and resolution of systems hardware and software problems, e.g. rebuild software applications, replace cables and cords, install new releases to system software, etc. Research and determine appropriate methods of repair.

Compile data and prepare productivity reports regarding the progress of conversion or the transfer of manual files to a computerized records management system. Develop and prepare documentation, procedure manuals and statistical charts and guides for internal and external usage. Identify and resolve scanning and indexing problems involving system hardware and software.

Provide functional supervision to a small number (1-3) of Imaging Clerks and student support personnel. Assign, monitor and review work activities. Train in optical disk media imaging methods and usage of database management software applications.

Answer inquiries regarding department operations and services; identify and resolve routine problems regarding system hardware and software; route non-routine inquiries to appropriate personnel. Contact outside vendor representatives and appropriate University technical personnel regarding optical desk media imaging services. Keep abreast of current imaging equipment, materials and techniques.

Perform related work as assigned.

Unique Duties

This senior classification level is designed to oversee, coordinate and participate in scheduling, indexing and archiving records, documents and materials pertaining to student and employee data through the application of media imaging techniques. Work activities necessitate the application of procedural work routines operating technical micro-computer equipment and software applications, e.g. MDMARS, EXCEL, Cricket Graph, etc. Work routines involve thinking within well defined, but somewhat diversified procedures. Functional supervision is exercised over a small number (1-3) of Imaging Clerks and student support personnel. The incumbent should have experience with micro-computer based application software and hardware; strong data entry skills and keen attention to detail. This classification is generally located in a School, College, Division or Center/Institute possessing a large library of files pertaining to student or employee records. This classification reports to and receives work direction from a professional administrative position.

Qualifications

High school graduate or an equivalent combination of education and/or experience.

Some experience with micro-computer based application software and hardware utilized in computerized records management.

Some supervisory experience.

Some experience with application software utilized for scanning, indexing and archiving records into optical storage media.

Ability to type with speed and accuracy; data entry skills.

Strong organizational skills.

Accuracy and attention to detail in working with a large volume of data and records.

Good oral and/or written communication skills.

Ability to communicate effectively with others.

Typically, incumbents have held lower level Imaging Clerk positions.

Preferred Qualifications

Testing Requirements

Not Applicable

Test Scheduling

Job Type

Full-Time

Job Category

Clerical/Technical

**Duration of Posting**

Fiscal Year of Job Open Date

2022

Job Open Date

(When job is posted in the system)

09-27-2022

Job Close Date

(or until suitable candidate is found)

Until Suitable Candidate is Found

Is this position reposted?

No

Reposting Reason:

**Application Information**

Background Check Requirements

University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting to work. If you are offered employment, the University will inform you if a background check is required.

Instructions for submitting your application:

Represented Position Message

This position must be filled pursuant to the provisions of a collective bargaining agreement, and as such may be filled by a qualified bargaining unit member, should one apply.

**Funding/Salary Information**

Salary (Minimum)

(Non-Academic Only)

$29,013

Salary (Hire Max)

(Non-Academic Only)

$34,813

Salary (Maximum)

(Non-Academic Only)

Hourly Rate

(Non-Academic Only)

Salary Range

(Academic Only)

Is Position Bump Ineligible?

(Non-Academic, Represented positions only. Select 'No' for Academic. Select N/A if Non-represented.)

**NOTE: If 'Yes' is selected, then this is a Bump Ineligible Position (BIP). The person who bids or hires into this 100% grant funded position has no bumping rights upon grant expiration or in a reduction of force.

Yes

Equal Opportunity/Affirmative Action Employer including Disabled/Vets