Implant coordinator job description
Updated March 14, 2024
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Example implant coordinator requirements on a job description
Implant coordinator requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in implant coordinator job postings.
Sample implant coordinator requirements
- Experience in dental industry
- Knowledge of implant procedures
- Ability to read dental x-rays
- Excellent communication skills
- Attention to detail
Sample required implant coordinator soft skills
- Empathy and compassion for patients
- Ability to work in a team environment
- Flexibility in a fast-paced environment
- Strong organizational skills
- Problem-solving skills
Implant coordinator job description example 1
University Of Minnesota Physicians implant coordinator job description
University of Minnesota Physicians (M Physicians) is a non-profit organization seeking driven individuals in both clinical and non-clinical areas to help transform health and medicine. Headquartered in Minneapolis, our organization employs more than 1,200 physicians, 300 advanced practice providers and 2,200 health professionals and staff throughout Minnesota and beyond.
Join us on a mission to advance medicine.
Why UMPhysicians?
The Cochlear Implant Coordinator (CIC) will partner with providers, clinical teams and various support services to provide excellent customer service while facilitating communication and care for the duration of the patient experience. The CIC will be the patient touch point for scheduling, coordination, communicating with and device upkeep/upgrades all of which can occur outside of the traditional scheduled clinic visit. The CIC will provide timely, patient friendly ongoing support from initial intake through clinical visits, surgeries and on-going device maintenance.
Cochlear Implant Coordinator Overview
Key responsibilities include but are not limited to:
Ensure all new Cochlear implant patients are contacted in a timely manner and appropriately scheduled Serve as point of contact for referring providers and audiologists Track, record collect, review, place orders, prepare new patient Evaluations (CIEs) scheduled by Specialty Access Call Center for their initial Audiology EvaluationCommunicate as needed to change or add visits based on record review, i.e, switch to Bone anchored or hearing aid consult, instead of a CIE.Partner with surgical center and clinical teams to facilitate communication around device ordering.Schedule initial appointment across specialty services, procedures, surgeries and post-operative visits Take on non-billable tasks to allow the audiologists to increase billable time:Replacement equipment and prior auth paperwork.Liaison with device vendors for training and patient specific troubleshooting. Partner with internal colleagues (ASC, OR and FV purchasing, IT for software updates and troubleshooting.Administrative tasks stocking patient education, obtaining electronic program maps from other centers, checking in and preparing equipment for audiology visits, fielding all incoming communications and requests related to CI/Bone anchored.Patient relations duties such as meeting with patients/families addressing device or accessory questions that do not require the skill of an audiologist. Support ENT surgeons and nursing staff to ensure scans, vaccines and patients with medical symptoms are triaged.Maintains core/universal competencies and completes any new required learnings.Demonstrates all critical competencies and new required learnings.
Minimum Qualifications:
Post HS education or training with basic medical terminology and keyboarding skills.Associates or Undergraduate degree preferred. At least 1 year of customer service experience working with the public.Good multi-tasking and critical thinking skills. Outstanding Interpersonal and communication skills.Flexible with assignments and able to perform a wide variety of duties.
Location: 909 Fulton St. SE, Minneapolis, MN 55455
Hours: 1.0 FTE
M Physicians offers competitive salary and excellent benefits and provides you with the opportunity to enhance your career in the exciting field of health care through rewarding and challenging assignments and the opportunities for advancement.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Join us on a mission to advance medicine.
Why UMPhysicians?
The Cochlear Implant Coordinator (CIC) will partner with providers, clinical teams and various support services to provide excellent customer service while facilitating communication and care for the duration of the patient experience. The CIC will be the patient touch point for scheduling, coordination, communicating with and device upkeep/upgrades all of which can occur outside of the traditional scheduled clinic visit. The CIC will provide timely, patient friendly ongoing support from initial intake through clinical visits, surgeries and on-going device maintenance.
Cochlear Implant Coordinator Overview
Key responsibilities include but are not limited to:
Ensure all new Cochlear implant patients are contacted in a timely manner and appropriately scheduled Serve as point of contact for referring providers and audiologists Track, record collect, review, place orders, prepare new patient Evaluations (CIEs) scheduled by Specialty Access Call Center for their initial Audiology EvaluationCommunicate as needed to change or add visits based on record review, i.e, switch to Bone anchored or hearing aid consult, instead of a CIE.Partner with surgical center and clinical teams to facilitate communication around device ordering.Schedule initial appointment across specialty services, procedures, surgeries and post-operative visits Take on non-billable tasks to allow the audiologists to increase billable time:Replacement equipment and prior auth paperwork.Liaison with device vendors for training and patient specific troubleshooting. Partner with internal colleagues (ASC, OR and FV purchasing, IT for software updates and troubleshooting.Administrative tasks stocking patient education, obtaining electronic program maps from other centers, checking in and preparing equipment for audiology visits, fielding all incoming communications and requests related to CI/Bone anchored.Patient relations duties such as meeting with patients/families addressing device or accessory questions that do not require the skill of an audiologist. Support ENT surgeons and nursing staff to ensure scans, vaccines and patients with medical symptoms are triaged.Maintains core/universal competencies and completes any new required learnings.Demonstrates all critical competencies and new required learnings.
Minimum Qualifications:
Post HS education or training with basic medical terminology and keyboarding skills.Associates or Undergraduate degree preferred. At least 1 year of customer service experience working with the public.Good multi-tasking and critical thinking skills. Outstanding Interpersonal and communication skills.Flexible with assignments and able to perform a wide variety of duties.
Location: 909 Fulton St. SE, Minneapolis, MN 55455
Hours: 1.0 FTE
M Physicians offers competitive salary and excellent benefits and provides you with the opportunity to enhance your career in the exciting field of health care through rewarding and challenging assignments and the opportunities for advancement.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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Implant coordinator job description example 2
UCLA implant coordinator job description
Other major duties include, but are not limited to, customer service and departmental efficiencies. Able to maintain, prioritize, and expedite workflow. Works with the Administrative Nurses and the management team to ensure availability and accuracy of implants; and the ensure proper supply ordering.
Responsibilities
Incumbent provides complex analysis of administrative organization, policies, procedures, practices, and cost-benefit studies.
Incumbent develops and recommends new policies, procedures, and practice and implements specific recommendations which may include coordinating with several service departments and personnel; provides advice and assistance with problem-solving, supervise the work of other administrative staff.
Other major duties include, but are not limited to, customer service and departmental efficiencies. Able to maintain, prioritize, and expedite workflow. Works with the Administrative Nurses and the management team to ensure availability and accuracy of implants; and the ensure proper supply ordering.
Qualifications
Required
* Interpersonal skills to interact effectively with staff and vendors.
* Oral communication skills to obtain and convey information clearly and concisely.
* Strong Math Skills
* Working knowledge of medical insurance billing.
* Working knowledge of medical terminology.
* Computer skills on Word, Excel.
* Typing skills to prepare forms and reports with moderate speed and accuracy.
* Skill in setting priorities regarding relative importance of job responsibilities.
* Ability to work with minimal supervision.
* Strong understanding of supply management.
* Ability to create and administer a task priority list based on company needs.
* Must be able to perform the following tasks: Occasionally bend, lift, stretch and reach below the waist and above the head
* Lift and move items up to 20 pounds.
Preferred
* Computer skills on Access
* Bachelor degree.
* Experience as a surgical tech.
* Minimum of three years' experience in a healthcare setting with experience in of Purchasing, Materials Management, or inventory management experience.
UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Responsibilities
Incumbent provides complex analysis of administrative organization, policies, procedures, practices, and cost-benefit studies.
Incumbent develops and recommends new policies, procedures, and practice and implements specific recommendations which may include coordinating with several service departments and personnel; provides advice and assistance with problem-solving, supervise the work of other administrative staff.
Other major duties include, but are not limited to, customer service and departmental efficiencies. Able to maintain, prioritize, and expedite workflow. Works with the Administrative Nurses and the management team to ensure availability and accuracy of implants; and the ensure proper supply ordering.
Qualifications
Required
* Interpersonal skills to interact effectively with staff and vendors.
* Oral communication skills to obtain and convey information clearly and concisely.
* Strong Math Skills
* Working knowledge of medical insurance billing.
* Working knowledge of medical terminology.
* Computer skills on Word, Excel.
* Typing skills to prepare forms and reports with moderate speed and accuracy.
* Skill in setting priorities regarding relative importance of job responsibilities.
* Ability to work with minimal supervision.
* Strong understanding of supply management.
* Ability to create and administer a task priority list based on company needs.
* Must be able to perform the following tasks: Occasionally bend, lift, stretch and reach below the waist and above the head
* Lift and move items up to 20 pounds.
Preferred
* Computer skills on Access
* Bachelor degree.
* Experience as a surgical tech.
* Minimum of three years' experience in a healthcare setting with experience in of Purchasing, Materials Management, or inventory management experience.
UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
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Implant coordinator job description example 3
National Dentex implant coordinator job description
Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 30+ labs throughout the country. Our team is growing, and we are seeking to fill a number of key positions within our organization including this opportunity at NDX Dynamic Dental Solutions Dental Lab in Jacksonville, FL for a Full-Time Implant Coordinator/Case Entry/Conversion Specialist.
The regular hours for this position are from 8:00 a.m. to 5:00 p.m., Monday through Friday, and subject to change from time to time.
This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!
Primary Responsibilities and Essential Functions of the Position:
+ Enter sales orders into Labtrac for all cases, print, and attach.
+ Call offices to clarify order entry, questions, due dates and rush cases.
+ Assist with answering Company phone calls related to implant cases.
+ Accountable for workflow and assignment of cases meeting department due dates.
+ Completely read prescriptions and specifications received from clinicians. Clarify questions with leadership.
+ Communicate proposed treatment plan with clinicians by way of speaking the terminologies.
+ Confer with lab technicians to resolve problematic scenarios, and provide technical information.
+ Ensure the work flow process meets Company standards of quality control, production and documentation.
+ May require sporadic chairside assistance to attach a processed immediate denture to new implants on the day of surgery in the dental office. May be called upon to provide other technical advice and support at the discretion of the surgeon and/or restorative dentist.
+ Serves as a technical resource for Technical Communication of Implant Restorations.
+ Call on the hold shelf to be sure we have the updated status of the cases (i.e. whether the case still needs to remain on hold or if we can return to the offices)
+ All other duties as assigned.
Skills and Abilities Required:
+ Strong surgical dentistry knowledge
+ Familiarity with restorative dentistry
+ Must be able to read, write, speak and understand English
+ Strong verbal and written communication skills
+ Capable of managing time and working well with others
Minimum Education and Experience Required:
+ Required: High school diploma or GED equivalent
+ Required: Minimum of five (5) years working experience in a dental implant treatment planning, guided surgery, and oral-maxillofacial surgical theories.
Hazardous Materials or Equipment Used:
+ All office equipment
Physical Requirements:
+ Must be able to sit and/or stand for long durations of time.
+ Exhibit fine motor skills and/or perform repetitive motions.
+ Read and interpret prescriptions and other required documentation.
+ Ability to effectively communicate technical information.
+ Vision capabilities: depth perception, attention to detail, and/or color.
+ Must have excellent eye to hand coordination.
Qualifications
Behaviors
Required
+ Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
+ Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred
+ Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
+ Job Security: Inspired to perform well by the knowledge that your job is safe
+ Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
Education
Required
+ High School or Equivalent or better
Experience
Required
+ 5 years: Minimum of five (5) years working experience in a dental implant treatment planning, guided surgery, and oral-maxillofacial surgical theories.
The regular hours for this position are from 8:00 a.m. to 5:00 p.m., Monday through Friday, and subject to change from time to time.
This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!
Primary Responsibilities and Essential Functions of the Position:
+ Enter sales orders into Labtrac for all cases, print, and attach.
+ Call offices to clarify order entry, questions, due dates and rush cases.
+ Assist with answering Company phone calls related to implant cases.
+ Accountable for workflow and assignment of cases meeting department due dates.
+ Completely read prescriptions and specifications received from clinicians. Clarify questions with leadership.
+ Communicate proposed treatment plan with clinicians by way of speaking the terminologies.
+ Confer with lab technicians to resolve problematic scenarios, and provide technical information.
+ Ensure the work flow process meets Company standards of quality control, production and documentation.
+ May require sporadic chairside assistance to attach a processed immediate denture to new implants on the day of surgery in the dental office. May be called upon to provide other technical advice and support at the discretion of the surgeon and/or restorative dentist.
+ Serves as a technical resource for Technical Communication of Implant Restorations.
+ Call on the hold shelf to be sure we have the updated status of the cases (i.e. whether the case still needs to remain on hold or if we can return to the offices)
+ All other duties as assigned.
Skills and Abilities Required:
+ Strong surgical dentistry knowledge
+ Familiarity with restorative dentistry
+ Must be able to read, write, speak and understand English
+ Strong verbal and written communication skills
+ Capable of managing time and working well with others
Minimum Education and Experience Required:
+ Required: High school diploma or GED equivalent
+ Required: Minimum of five (5) years working experience in a dental implant treatment planning, guided surgery, and oral-maxillofacial surgical theories.
Hazardous Materials or Equipment Used:
+ All office equipment
Physical Requirements:
+ Must be able to sit and/or stand for long durations of time.
+ Exhibit fine motor skills and/or perform repetitive motions.
+ Read and interpret prescriptions and other required documentation.
+ Ability to effectively communicate technical information.
+ Vision capabilities: depth perception, attention to detail, and/or color.
+ Must have excellent eye to hand coordination.
Qualifications
Behaviors
Required
+ Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
+ Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred
+ Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
+ Job Security: Inspired to perform well by the knowledge that your job is safe
+ Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
Education
Required
+ High School or Equivalent or better
Experience
Required
+ 5 years: Minimum of five (5) years working experience in a dental implant treatment planning, guided surgery, and oral-maxillofacial surgical theories.
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Updated March 14, 2024
Updated March 14, 2024