What does an implementation analyst do?
An implementation analyst is an individual who is responsible for conducting data analysis and software testing when a company is doing a software upgrade. Implementation analysts must ensure that the company has the appropriate equipment to meet its operational needs by determining which hardware and software they should use. They provide workshops and conduct education for trainers on the functionality of the product as well as to conduct tests to ensure the proper functionality of the product. Implementation analysts must also prepare budgets for proposed equipment or tailor their recommendations to fit an established budget.
Implementation analyst responsibilities
Here are examples of responsibilities from real implementation analyst resumes:
- Modify and create UNIX and TCL scripts to automate processes and to create utilities.
- Manage service communication for patches/deployments through SharePoint and weekly emails for products.
- Utilize extensive payroll and human resource knowledge to coordinate and manage multiple complex implementation projects simultaneously.
- Maintain third-party software by building, testing, and distributing rpm packages to Linux workstations.
- Used Microsoft Visio to maintain and update network diagrams, allowing network changes to be quickly document.
- Analyze and resolve billing edits on billed/unbil accounts, verifying orders, determining medical necessity per CMS guidelines.
- Code additional monitoring scripts or tools that augment the overall monitoring system via Linux shell environment using SQL.
- Conduct investigations resulting from the discovery of situations that involve fraud, waste or abuse in Medicare and Medicaid.
- Develop UAT test plan, acceptance scripts, coordinate UAT execution; provide daily and weekly test status and defect reports.
- Determine available and appropriate administrative actions as allowed by CMS and pursue those actions or make internal referrals to appropriate teams.
- Present power point presentation for implementation and go-live
- Coordinate and supervise testing activities before go-live.
- Initiate requests to implement treasury management services.
- Support and troubleshoot internal proprietary applications - CareEvolve.
- Facilitate new physician orientation for electronic medical record and radiology systems.
Implementation analyst skills and personality traits
We calculated that 19% of Implementation Analysts are proficient in Client Facing, Data Analysis, and Shared Services. They’re also known for soft skills such as Creativity, Analytical skills, and Communication skills.
We break down the percentage of Implementation Analysts that have these skills listed on their resume here:
- Client Facing, 19%
Worked in a client facing roll to improve SaaS products through UI testing and process flow automation.
- Data Analysis, 13%
Conducted data analysis to identify operational changes required for using new electronic health record.
- Shared Services, 9%
Trained Financial Shared Services staff in execution of actual costing centralized company code processing.
- Project Management, 8%
Worked with Project Management and development teams to insure project requirements and specifications were in accordance with product offerings.
- Customer Service, 6%
Provided excellent customer service by demonstrating a solid executive presence and providing administrative, customer service and office management skills.
- Process Improvement, 6%
Facilitated organizational continuous process improvement initiatives.
Common skills that an implementation analyst uses to do their job include "client facing," "data analysis," and "shared services." You can find details on the most important implementation analyst responsibilities below.
Creativity. The most essential soft skill for an implementation analyst to carry out their responsibilities is creativity. This skill is important for the role because "because analysts are tasked with finding innovative solutions to computer problems, an ability to “think outside the box” is important." Additionally, an implementation analyst resume shows how their duties depend on creativity: "monitor and troubleshoot interfaces with practice management, lab, pharmacy and inventory management systems. "
Analytical skills. Another essential skill to perform implementation analyst duties is analytical skills. Implementation analysts responsibilities require that "analysts must interpret complex information from various sources and decide the best way to move forward on a project." Implementation analysts also use analytical skills in their role according to a real resume snippet: "provide customer support, business analysis, training, and testing support to ensure customer satisfaction. "
Communication skills. Another skill that relates to the job responsibilities of implementation analysts is communication skills. This skill is critical to many everyday implementation analyst duties, as "analysts work as a go-between with management and the it department and must explain complex issues in a way that both will understand." This example from a resume shows how this skill is used: "set up communication protocols (as2, ssl, ssh, ftp w/pgp, https ftp). "
The three companies that hire the most implementation analysts are:
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Compare different implementation analysts
Implementation analyst vs. Analyst lead
The duties of an analyst lead depend on one's line of work or industry of employment. Typically, their responsibilities revolve around performing research and analysis, coordinating with different departments to gather leads and data, reviewing findings, and producing reports and presentations for the stakeholders and other higher-ranking officials. Through the results, an analyst lead can provide advice, devise strategies for business optimization, spearhead the development of processes, identify strengths and weaknesses, and offer recommendations on areas in need of improvement. All of this is done while in adherence to the company's vision and mission.
These skill sets are where the common ground ends though. The responsibilities of an implementation analyst are more likely to require skills like "client facing," "shared services," "financial institutions," and "windows." On the other hand, a job as an analyst lead requires skills like "analytics," "excellent interpersonal," "powerpoint," and "cloud security." As you can see, what employees do in each career varies considerably.
Analyst leads really shine in the finance industry with an average salary of $110,488. Comparatively, implementation analysts tend to make the most money in the technology industry with an average salary of $83,317.On average, analyst leads reach higher levels of education than implementation analysts. Analyst leads are 6.1% more likely to earn a Master's Degree and 0.8% more likely to graduate with a Doctoral Degree.Implementation analyst vs. Software analyst
A software analyst is responsible for creating and designing software programs and applications, as well as modifying existing ones for optimization according to business requirements. Software analysts work with the technical team to draw system codes, analyze programming languages, and ensure the stability and efficiency of software navigation by running multiple quality checks to the system. They inspect the application's performance, configure servers, and improve software infrastructure according to quality findings. A software analyst records resolution reports and provides progress updates, ensuring that the project adheres to budget limitations and set timetables.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that implementation analyst responsibilities requires skills like "client facing," "shared services," "project management," and "customer service." But a software analyst might use other skills in their typical duties, such as, "c++," "software development," "test data," and "scrum."
Software analysts earn a lower average salary than implementation analysts. But software analysts earn the highest pay in the manufacturing industry, with an average salary of $86,986. Additionally, implementation analysts earn the highest salaries in the technology with average pay of $83,317 annually.Average education levels between the two professions vary. Software analysts tend to reach similar levels of education than implementation analysts. In fact, they're 1.5% more likely to graduate with a Master's Degree and 0.8% more likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for implementation analysts in the next 3-5 years?
Erik Johnson Ph.D.
Assistant Professor of Economics, Carthage College
Implementation analyst vs. Analyst
Analysts are employees or individual contributors with a vast experience in a particular field that help the organization address challenges. They help the organization improve processes, policies, and other operations protocol by studying the current processes in place and determining the effectiveness of those processes. They also research industry trends and data to make sound inferences and recommendations on what the company should do to improve their numbers. Analysts recommend business solutions and often help the organization roll out these solutions. They ensure that the proposed action plans are effective and produce the desired results.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, an implementation analyst is likely to be skilled in "client facing," "shared services," "financial institutions," and "windows," while a typical analyst is skilled in "management system," "digital transformation," "data entry," and "excellent interpersonal."
Analysts earn the highest salary when working in the technology industry, where they receive an average salary of $79,330. Comparatively, implementation analysts have the highest earning potential in the technology industry, with an average salary of $83,317.When it comes to education, analysts tend to earn similar degree levels compared to implementation analysts. In fact, they're 0.8% more likely to earn a Master's Degree, and 0.9% more likely to graduate with a Doctoral Degree.Implementation analyst vs. Process analyst
A process analyst is also known as an operations research analyst, who evaluates in detail the steps in producing products and making important decisions as well as providing recommendations on how to enhance them. They are IT specialists that analyze the business process and workflows to determine how they can be computerized and improved. Responsibilities include identifying problems and risks as well as engaging in problem resolution. Important skills to consider for applicants include being innovative thinkers and goal-oriented.
Types of implementation analyst
Updated January 8, 2025
