Implementation coordinator jobs near me

For more than 25 years, Scioto Properties has partnered with healthcare providers, nonprofit organizations, and private equity firms to deliver specialized real estate solutions that empower care. With a nationwide portfolio of 2,200+ properties across 44 states, we are a trusted leader in creating homes and facilities tailored to individuals with intellectual and developmental disabilities (I/DD), behavioral health needs, and traumatic brain injuries (TBI). Our expertise spans acquisitions, lease financing, ground-up development, and equity investments, helping our partners secure the right properties, streamline operations, and overcome capital limitations. Scioto Properties is a fast-growing real estate company that is seeking a Full time Real Estate Coordinator professional to assist in the process and coordination of buying, selling, and maintaining real estate property. RESPONSIBILITIES Provides evaluation details for disposition residential/commercial properties based on use of comparable data and available software. Where information is scarce, work with all sources available to obtain data for use in support of the offer process. Assists Senior Real Estate Coordinators and Vice President of Operations in the coordination of agent management, and transaction management. Provides assistance with all agent contracts in relation to proper termination provisions and contract agreements. Assists in the closing of transactions and maintains a systematic process to ensure completeness, accuracy and timeliness regarding purchase/sales agreements, leases, appraisals, title work, inspections and closing documents. Communicates effectively and timely with customers, realtors, mortgage bankers, insurance brokers and others, providing prompt follow-up on all issues. Communicates and works with property management on the needed maintenance of vacant properties, ensuring timely completion of work. Coordinates with accounting to ensure prompt payment of invoices. Maintains all master real estate files including property, insurance, and lease files. Maintains all archived master real estate property files housed offsite to include accurate inventory of retrieval and return. Establishes and maintains property information in appropriate software applications. Fosters a success-oriented, accountable environment within the company. Composes and prepares correspondence, reports, and other documents. Assists in establishing written policies and procedures. Acts as a custodian for corporate documents and records. Assists with screening incoming calls and correspondence and responds independently as appropriate. Represents the company in a professional manner with outside customers and vendors. Supports office operations and procedures such as filing systems, requisition of supplies, processing incoming/outgoing mail and other clerical services. REQUIREMENTS Associate's degree in real estate, business, or related field (preferred). Three plus years of experience in customer service, real estate transactions, or related field. Knowledge of Microsoft Office software including Excel, Word and Outlook, customer relationship management systems and presentation software. LOCATION Powell, Ohio WHY JOIN US At Scioto Properties, your work goes beyond real estate by helping create safe, stable homes and communities for some of the nation's most vulnerable populations. By joining Scioto, you will be part of a team that values collaboration, hard work, and teamwork in our fast-growing business while never losing sight at the heart of our mission. 11 Paid Holidays Paid Time Off Health benefits including medical, dental, and vision Short-term and Long-term Disability 401k retirement system with company match Competitive Salary Annual Bonus Structure Free Parking Company Engagement Events

About us: Brado is a consumer engagement firm. Our mission is to become the best in the world at empowering brands and organizations to engage with people on their most important life journeys. Across marketing, communications, innovation and consumer engagement technology, we provide transformative results for our clients. Brado offers market research and strategy services, digital marketing services as well as an integrated consumer engagement technology solution. Our Values: At Brado, we value the individual. We believe work and life can be synergistic and should not be at odds. The joy and renewal you get from each source must fuel the other. We have and will continue to cultivate a team who celebrates our diversity of thoughts, beliefs, backgrounds, and lifestyles. We are driven by our passion to do great work with great clients that are truly changing lives. The Role: Position Summary The Delivery Coordinator (SaaS Implementation Coordinator) serves as the operational hub for client onboarding and implementation of our conversational AI platform. You'll manage timelines, drive alignment across internal teams, and ensure a smooth, successful implementation experience. This role requires strong project management skills, attention to detail, and a proactive mindset. You'll work closely with the Client Success Lead to ensure delivery is not just on time and on spec but also aligned to client goals and long-term success. Ideal candidates for this role live in the St. Louis metro area. Quite a few members of our Delivery team live in St. Louis and are in our office 2 or 3 days each week to collaborate and meet in person. Key Areas of Responsibility Project Management & Coordination * Own the end-to-end delivery timeline, from kickoff through launch, and into ongoing optimizations. * Facilitate project planning, status updates, and progress tracking across all workstreams (strategy, studio, digital marketing, analytics, configuration, engineering, Q/A) * Ensure task clarity, on-time execution, and proactive risk management Collaboration with Client Success Lead * Act as the operational counterpart to the Client Success Lead, focusing on execution while they focus on client alignment and relationship growth * Partner with Client Success Lead to translate client goals into delivery plans and track how implementation decisions support those plans * Keep the Client Success Lead informed of delivery progress, blockers, and dependencies so they can manage expectations and proactively engage the client * Collaborate on client-facing communications, ensuring clarity around timelines, deliverables, and status updates Client Engagement & Communication * Support key client touchpoints, such as onboarding sessions and milestone reviews * Coordinate feedback loops and ensure client input is captured, documented, and actioned * Build trust through clear, reliable communication and attention to detail Quality Control & Launch Readiness * Oversee testing, QA, and final launch prep * Ensure all platform elements are accurately configured, aligned to scope, and approved by key stakeholders * Support post-launch support and performance monitoring work streams Process & Documentation * Maintain detailed documentation of timelines, tasks, decisions, and meeting outcomes * Identify opportunities to improve implementation process, checklists, and workflows * Bachelor's degree in Marketing, Communications, Business or equivalent experience. * Aligns with our values: People, Commitment, Aspiration, Trustworthiness & Impact * 3+ years of experience in project coordination or delivery management, ideally in digital health, SaaS, or healthcare technology * Excellent organizational and multitasking skills with a bias for action * Proven ability to coordinate across cross-functional teams and manage complex timelines * Strong written and verbal communication skills * Experience with project management tools * Familiarity with conversational AI or healthcare is a plus * Health Care Plan (Medical, Dental & Vision) * Retirement Plan (401k, IRA) * Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays) * Family Leave (Maternity, Paternity) * Short Term & Long Term Disability * Training & Development * Work From Home

FinQuery stands at the forefront of accounting automation, driven by a deep specialty in contract-driven accounting. Our AI-enabled platform transforms how controllers and finance teams operate, seamlessly managing and accounting for the complex financial contracts-like leases, prepaids, and accruals-that are the backbone of modern business. We are not just a software provider; we are the unified subledger that eliminates time-intensive, error-prone technical accounting workflows, ensuring financial reports are accurate and empowering our customers to focus on strategic, high-value tasks. FinQuery is the global leader in lease accounting (as recognized on G2.com) and serve more than 8,500 customers worldwide. Our growth trajectory has been consistently validated by the Inc 5000, which has recognized us as one of the fastest-growing private companies for five consecutive years. Solve the Problems That Matter Most We are looking for an Implementation Coordinator to join our Professional Services team. This role is responsible for getting clients onboarded and adopting the FinQuery application after the purchase order is signed. Implementation Coordinators will walk clients through FinQuery's on-boarding process, ensure that the project timeline is adhered to, and be a focal point for information flowing to and from the client. As the point of contact during on-boarding, this role is critical in ensuring that clients have a great first impression of our application and can start utilizing it as quickly as possible.How You'll Make an Impact: Manage customer-facing project services Coordinate with Sales, Professional Services and Customer Solutions to onboard multiple clients simultaneously accurately and efficiently Engage with Engineering to resolve issues that arise in implementation and communicate product updates to the client Initiate, plan and design project timelines based on client specifics and the availability of internal resources Comply with department standards in accordance with SOC regulations, especially as it relates to confidential document management Support development of business cases with the customer team, including solutions estimates Communicate project status and milestones to the client in a consistent and effective manner Manage customer relationships as well as the project team and internal experts Coordinate with Professional Services team to input client data into the application and train clients on how to use the software Use Salesforce and Monday to track project milestones and client interactions Provides customer focused interaction ensuring timely response and effective follow-up on client and/or internal requests and/or issues. Ensure client satisfaction and product/service adoption Conduct all business in accordance with FinQuery policies and procedures All other duties as assigned The Expertise You'll Bring: Strong written and verbal communication skills Must have strong organizational skills and be detail oriented. Project management experience preferred Developing experience with Salesforce, MS Office, and G-Suite Demonstrated customer service skills Bonus Points If You Have: 1-2 years of client facing experience preferred 1-2 years of experience of working with a high growth or SaaS company 4-year college degree or equivalent experience $52,631 - $81,462 a year The base pay range for this position is $52,631-81,462. Please note: The final salary for this position will be determined in FinQuery's sole discretion consistent with applicable law, and based on a variety of factors, including, but not limited to, the applicant's skills, qualifications for the role, job-related knowledge, work experience, and FinQuery's business and other operational considerations. BenefitsFor Your Growth & Career:Annual employee development program stipend of $2,000 for each employee Mentorship program (available immediately) Sabbatical program (4 weeks after 5 years of service) Advancement opportunities based on results, not politics For Your Financial Well-being:401(k) plan with employer matching Signing stipend for a work-from-home setup For Your Health & Wellness:Great health benefits with multiple plan option Flexible PTO (including 11 holidays and your birthday off) Free gym membership at our office (Atlanta HQ) Casual dress environment (when in office) Catered lunches every Tuesday & Thursday (when in office) For Your Family & Life:Parental Leave BenefitsFertility/Adoption Assistance Annual tutoring stipend for your children About UsFinQuery is an AI-powered contract management and accounting automation company trusted by over 8,000 organizations worldwide. Serving public, private, and government entities, we specialize in automating the accounting for an organization's largest areas of spend-including leases, prepaids, and accruals. Our intelligent platform abstracts and consolidates source documents to provide a complete system of record. This is what sets us apart: we are the only provider offering this unified view, giving our customers the insight needed to control costs, ensure compliance, and solve the problems that matter most. FinQuery is an equal opportunity employer to all persons, free from restrictions and prejudice based upon race, color, creed, religion, sex, domestic relationship status, parental status, family status, sexual orientation, national origin, gender identity, age, and disability status. FinQuery maintains a drug-free workplace.

Orbia Advance Corporation is a Purpose-led company with big aspirations. We are out to advance life around the world while maximizing value to our shareholders, customers and employees. The Company is passionate about the topics that define how people will live and thrive tomorrow: the future of cities, buildings, agriculture, and materials. Orbia Advance Corporation has five business groups which offer innovative solutions across multiple industries including building and infrastructure, data communications, chemicals and more. In 2018, Orbia Advance Corporation bought a majority stake in Israeli-based Netafim, the world's leader in drip irrigation, and is helping the world 'grow more with less' as it helps to solve food and water scarcity. Orbia Advance Corporation has operations in 41 countries with more than 22,000 employees. We started as a producer of commodities and have evolved to become a provider of innovative solutions that address the global issues of rapid urbanization, water and food scarcity, and a growing and aging population. We're already a global leader in Polymers, Fluor, Building & Infrastructure, Datacom, and Precision Irrigation. We have embarked on a CEO-led transformation, as part of our journey to become a truly purpose-led, future fit company. Position: Sr. Implementation Coordinator Location: Knoxville, TN Description of work to be performed: Facilitate sponsored strategic initiatives leveraging project management framework and collaborative relationships with global cross-functional teams, diverse stakeholders, and vendors. Coordinate and manage complex projects from initiation to closure, while developing and maintaining project plans, identifying and mitigating risks and lessons learned, and ensuring project goals and timelines are met. Conduct stand-ups and weekly scrum calls with project teams to facilitate effective communication and progress tracking. Support Program Manager objectives to deliver incremental value by coordinating the integration of new information systems, technologies, and processes across ~20 individual sites. Audit project portfolio for compliance to PMO standards and ensure information is timely and accurate. Provide a high standard of technical training, onboarding, and assistance with respect to project engineering applications and technical information management within Smartsheet PMIS. Manage PMIS feedback loop to continuously develop blueprint templates to meet business needs. Coach individuals and teams towards a shared path to success, advocating for business-driven metrics & customer satisfaction. Identify and deliver creative and cost-effective custom processes and automation to improve safety and sustainability, operational efficiency, and business excellence across the organization. Qualifications / Requirements: The position requires a Bachelor's degree, or foreign degree equivalent, in Engineering or a related field and 5 years of progressively responsible post-Bachelor's degree experience in a related occupation. The position also requires PMP Certification; 3 years experience in technical project management; 5 years experience chartering global teams, influencing diverse stakeholders, and navigating priorities in complex projects; 3 years experience as advanced Smartsheet user (or other PMIS) including Portfolio Reporting, Control Center, and Admin experience; 3 years experience in managing capital projects via proactive monitoring and analysis of work breakdown structures to deliver incremental value and high-quality execution of scope, budget, and schedule; 3 years experience estimating and quantifying benefits for capital and lean manufacturing projects; 2 years experience in Project Management training facilitation and development of Standard Operating Procedures. 100% Remote Role. Telecommuting Permitted. Position reports into the company headquarters in Knoxville, TN. 20% regional travel required for business meetings or trainings (Tennessee, Utah, and other states). Dura Line will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background check (as applicable). Our Global brands: Dura-Line, Koura Global, Vestolit, Netafim, Alphagary, Wavin. They offer a broad range of value added solutions and finished products that contribute to customers' success and ultimate improve the quality of life for people around the world. Along its commitment to good citizenship, Orbia Advance Corporation delivers Total Value to customers, employees and investors worldwide, every day. Knoxville, TN, US Time Zone: Business Unit: BU Duraline USA (BU_DUR_07) Functional Area: FA Project Management (FA_PMO_01)

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster and Chamberlain , are found in 51+ million homes, and 14 million+ people rely on the myQ app daily. This is a role within Chamberlain Group's (CG) Emerging Business Group within the Commercial Business Unit, designed to lead CG's go-to-market efforts for cutting-edge facility-focused software. A successful incumbent is responsible for (i) Developing and executing project plans to ensure that all implementation phases for myQ Enterprise projects are completed on time and within budget (ii) Communicating with stakeholders to identify and resolve issues throughout implementation process (iii) Managing all aspects of an implementation project from start to finish, including planning, organizing, overseeing workflow, and communicating progress to key stakeholders; Partnering with dealers, contractors, customers and external/internal stakeholders to ensure smooth implementation of software and hardware solutions. Requires 7+ years of experience in a customer facing role and/or project management role and a minimum of a Bachelor's degree. Responsibilities • Review solution designs completed by the sales team to ensure feasibility and reduce risks for implementation • Develop and execute project plans to ensure that all implementation phases for myQ Enterprise projects are completed on time and within budget • Communicate with stakeholders to identify and resolve issues throughout implementation process • Manage all aspects of an implementation project from start to finish, including planning, organizing, overseeing workflow, and communicating progress to key stakeholders; Partner with dealers, contractors, customers and external/internal stakeholders to ensure smooth implementation of software and hardware solutions • Determine key KPIs and conduct data gathering to ensure key KPIs are met or action plans are in place to help customer meet metrics • Oversee implementation of myQ Enterprise and onboarding process for long term success and scalability • Ensure all testing scenarios have been documented and have passed testing prior to solution go-live • Ensure all project documentation is accurate and complete, facilitating the handover to Customer Success • Conduct training on the new software or system to users who will be impacted by the implementation • Review solution designs completed by the sales team to ensure feasibility and reduce risks for implementation • Develop and execute project plans to ensure that all implementation phases for myQ Enterprise projects are completed on time and within budget • Communicate with stakeholders to identify and resolve issues throughout implementation process • Manage all aspects of an implementation project from start to finish, including planning, organizing, overseeing workflow, and communicating progress to key stakeholders; Partner with dealers, contractors, customers and external/internal stakeholders to ensure smooth implementation of software and hardware solutions • Determine key KPIs and conduct data gathering to ensure key KPIs are met or action plans are in place to help customer meet metrics • Oversee implementation of myQ Enterprise and onboarding process for long term success and scalability • Ensure all testing scenarios have been documented and have passed testing prior to solution go-live • Ensure all project documentation is accurate and complete, facilitating the handover to Customer Success • Conduct training on the new software or system to users who will be impacted by the implementation • Conduct post-implementation audits to ensure that all changes have been implemented successfully and that the new product is being used effectively • Coach and mentor new members of the team to help get them productive as quickly as possible and reinforce CG's values and behaviors. • Use all tools and processes available and keep internal systems up to date to accurately reflect project statuses, progress, issues and target dates. • Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams. • Protect Chamberlain Group's reputation by keeping information confidential. • Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies. • Contribute to the team effort by accomplishing related results and participating on projects as needed. Minimum Qualifications • Bachelor's degree in related field • 7+ years in customer facing role and/or project management role • Experience with contract negotiations • Experience leading process improvement projects • Experience working with software • High sense of urgency • Strong sense of Customer Advocacy • Proven track record of successful project implementations • Excellent communication, presentation, and interpersonal skills • Ability to work independently and with a team to meet deadlines • Ability to recognize and articulate trends and insights across the customer Preferred Qualifications • Bachelor's degree in business (Supply Chain preferred), engineering (Industrial preferred), Master's Degree in related discipline • Lean Six Sigma Green Belt Certification • PMP certification • Experience in access control • Experience in facility management • Experience with WMS, YMS, TMS implementation #LI-JS1 #LI-Hybrid The pay range for this position is $127,387.00 - $217,326.50; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies. Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence **************************. NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.

The Role This role requires 60-75% Travel. The Manager, Edibles Implementation will be directly responsible for scaling and deploying processes for cannabis infused edible products. This position will work with our Product Development team to determine scaled procedures for newly validated innovations. Once the scaled process is validated, the Edibles Implementation team is responsible for scaling the process up in our various Manufacturing facilities. Responsibilities associated with the technical role include supporting the Product Development team, supporting sites for new product validation runs, troubleshooting processing issues, escalating issues, documenting process deviations, supporting sites to quickly remedy production issues while providing best practices guidance. Green Thumb is growing fast, and as our Manager, Edibles Implementation, you will be tasked with supporting the evolving demands of our fast-paced business. You must have constant curiosity, a strong capability to train others, passion for our products and maintain a team first mentality. Responsibilities Technical Expertise: Extensive knowledge on edibles manufacturing processes, chemistry, and processing equipment. Stay up to date with the latest advancements in food processing technologies and best practices. Provide expert guidance to our manufacturing sites on food processing methods, equipment, and techniques to optimize production processes. Address and resolve technical issues, equipment malfunctions, and unexpected challenges in edibles processing. Process Improvement: Continuously assess and improve processing methods and operations for efficiency improvements, cost-effectiveness, and product quality. Recommend and implement process enhancements or automation where applicable. Instill optimized processes at manufacturing sites and challenge the status quo. Execute small batch experimentation to support all levels of formulation, scalability, automation, and national processing deviations. Training and Education: Provide training and guidance to production team on new product SOP's, best practices, safety protocols, and equipment operation. Create and deliver educational materials and refresher workshops as needed. Develop and transfer all pertinent documentation for a vertical, reliable and sustainable technical transfer for any new process. Team Management and Development Recruit, mentor, and manage other professionals responsible for supporting our production sites. Foster a collaborative and innovative work environment, encouraging cross-functional collaboration with other departments, including operations, quality assurance, and supply chain, to bring new products to market successfully. Set clear performance expectations, conduct regular performance reviews, and provide constructive feedback to ensure constant growth of our GTI team members. Documentation and Reporting: Maintain accurate records of production processes, quality control, and necessary safety measures/PPE required. Assist with the development of batch production records templates, SOP's, work aids and site readiness documents for a successful product launch. Prepare reports for management and regulatory authorities as required. Support product specification development and reviews as needed to maintain speed to market for new products. Food Safety, Quality and Compliance: Work with corporate quality team to ensure food processing operations meet all relevant regulatory and safety standards, such as FDA, USDA, and local health department guidelines. Develop and implement quality control protocols to maintain consistent product quality and safety. Identify and address any quality-related issues promptly and escalate to leadership with action plan. Aid compliance and accuracy involving product tracking, product security, and product creation. Safety & Compliance Be aware of hazards in the workspace. Retain and understand department specific training. Report safety incidents/ concerns and comply with follow-up actions. Be compliant with area safety requirements, state regulations and PPE requirements. Follow GMP, biosecurity, sanitation or other quality and compliance requirements. Perform record keeping accurately and completely as directed by a lead or supervisor. Maintain and calibrate tools, equipment and machinery as directed by a lead or supervisor. Report and escalate safety & quality concerns. Working Conditions While performing the duties of this job, the employee is regularly required to perform reaching, grasping, bending, stooping, talking, hearing, seeing and repetitive motions. Must be able to repetitively climb ladders and/or stairs and work from elevated platforms. Must be able to sit and/or stand for extended periods of time while maintaining focus. Must be able to lift, carry, and balance up to 50 pounds (and up to 100 pounds with assistance) AND must be able to do so with extreme care and caution when working with product. Must be able to work in an environment that is 85+ degrees and 70% humidity for extended periods. Ability to work in a fast-paced, changing, and challenging environment. Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil). Qualifications Associate or bachelor's degree preferred in related STEM discipline such as chemistry, biology or physics. Extensive hands-on experience in food processing, preferably in various product categories. In-depth knowledge of food safety regulations and industry standards. The ability to travel 50-75% of the time and many times with short notice. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work effectively in cross-functional teams. Strong organizational and project management skills. Ability to plan, design experiments, and problem solve. Effective time-management skills and ability to multi-task Capability of troubleshooting, fixing, and services a wide range of equipment and software without assistance. Excellent verbal and written communication skills with coworkers and management. Understanding & adhering to applicable federal, state and local laws and regulations as they pertain to the industry, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures. Additional Requirements Must pass any and all required background checks Must be and remain compliant with all legal or company regulations for working in the industry Must possess valid driver's license Must be a minimum of 21 years of age Must be approved by state badging agency to work in cannabis industry The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance. Green Thumb Pay Range$110,000-$140,000 USD

What we're doing:Owning a home is a foundational part of building financial security and wealth in America. However, the tools and technology that support homeownership are antiquated, dependent on things like fax machines, handwritten documentation, and hours of manual review. We're here to change it. Vesta is the next-generation system of record to power the multi-trillion mortgage market. We believe that we are overdue for a core transformation - that in order to build a fully automated process and fully digital customer journeys, lenders will have to adopt a system of record platform that is modern, open, and orchestrated by best-in-class software workflows. Who we are:Our founding team is no stranger to the complexities of the financial industry. As early employees at Blend, they spent years together focused on creating modern cloud infrastructure for banks. Now, with Vesta, they are transforming the mortgage industry by creating the most flexible, open and automated origination experience, benefiting financial institutions and their customers. And, we're not alone. We've raised $55M from top tier investors, including Andreessen Horowitz, Bain Capital Ventures, Conversion Capital, Zigg Capital, and Index Ventures. We believe that our team is our greatest competitive advantage and take pride in having a team of exceptional humans. As a team, we value humility, empathy, self-awareness, and an orientation towards action. If this sounds like you and you're excited by the idea of getting in at the ground level to be part of building the infrastructure that will power the future of the finance industry, we would love to hear from you! Who you are:You're looking to join an early-stage team to build something BIG and industry changing. You love coming up with creative solutions to complex problems, working with customers to understand their goals and needs, and managing large scale, enterprise-level projects. You are deeply customer focused, empathetic, and comfortable advocating for both the needs of the customer as well as the needs of the company. You aren't intimidated about saying no when necessary to get to the right outcome. You have experience navigating large scale projects that touch a wide variety of executive, business, and technical stakeholders, as well as experience juggling several different workstreams at a time. You understand how software is deployed within mature enterprise organizations and you marry that with tight project planning and actioning. You're a company builder and team player - you're excited to shape and grow the product alongside the culture and operating rhythm of the company. About the role: As an early implementation manager at Vesta, you'll work closely with the team to: lead end to end implementation projects with our clients, from sales handoff through user testing and post-go-live, managing multiple stakeholders and critical timelines, all while ensuring we set the foundation for our customers ongoing success. become a Vesta product expert, understanding the nuances of how our product supports our customer's wide ranging needs, overseeing the configuration and customization of the LOS, and acting as a solutions consultant throughout the implementation lifecycle. collaborate with cross-functional teams, in particular sales, product, design, and engineering, to ensure we deliver the right expectations, solutions, and development velocity for our clients. develop and maintain project documentation, such as project plans, status reports, etc, to help internal and external teams assess progress, next steps, and to help mitigate potential risks and issues. build strong relationships with our customer stakeholders, acting as a trusted advisor and single point of contact for all implementation related work. Note: We don't expect you to come in understanding every nuance of the mortgage industry. However, being successful in this role will require a high degree of curiosity and willingness to understand the mortgage ecosystem.Benefits and Perks Robust medical, vision, & dental coverage (~100% of employee premiums are covered) 401(K) plan offering Meaningful parental leave - 16 weeks fully paid for all new parents, birthing & non-birthing parents (applies to adoptions as well!) Remote-first culture with a hub in San Francisco Generous Work-From-Anywhere & Wellness Benefits Monthly Doordash benefits Open & encouraged flexible time off Company offsites to get to know the team! Our cash compensation amount for this role is targeted at $130,000 - $170,000/yr. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. At Vesta, we believe that the only way we can tackle the challenging problems in front of us is by having diverse perspectives and an environment that promotes inclusivity. We're committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. As part of our onboarding process, we participate in the E-Verify program.

HockeyStack is an Applied AI company on a mission to automate sales, marketing, and customer success for B2B companies. We build the most complete and accurate picture of the B2B buyer by integrating with every tool your team uses, partnering with third-party data providers, and deploying custom AI research agents. We use this data to power applications that automate high-value, high-complexity workflows across the go-to-market and revenue teams. Our core products include: Marketing Intelligence - instantly answers questions like “What led to that sudden drop in pipeline?” Account Intelligence - surfaces next-best actions to help reps move target accounts toward conversion Since launching in January 2023, we've come through Y Combinator, raised a $20M Series A led by Bessemer. We're growing 3× year-over-year, have hit multimillion ARR, and process over 60 TB of GTM data monthly. Based at our San Francisco HQ, we operate fully in-person, move fast and hire people who are ready to win. 🚀 Your Mission We are seeking a highly organized and proactive Implementation Manager to ensure our customers launch with speed, confidence, and success on the HockeyStack's GTM Intelligence suite. This role is critical to executing tight mutual action plans, driving technical implementations, and ensuring customers rapidly adopt and realize value from our product. As an Implementation Manager, you will work closely with Sales, Marketing, Customer Success, and Data Analysts to deliver a seamless onboarding experience that supports long-term customer success. Your success will be measured by how effectively customers go live, adopt use cases, and begin generating impact with HockeyStack. 🔧 What You'll Do Customer Launch & Project Execution Lead end-to-end implementation projects from kickoff through go-live, ensuring milestones are hit on time and with high quality. Develop, drive, and track against mutual action plans (MAPs) tailored to each customer's goals and use cases. Coordinate internal and external resources to remove blockers and keep implementations running smoothly. Technical Enablement & Adoption Partner with customers to set-up their data infrastructure - integrations, data dictionary, dashboards and prompts relevant to their GTM use cases. Ensure the technical implementation is complete, accurate, and optimized for each customer's context. Support change management efforts, guiding customers through organizational adoption of HockeyStack insights. Cross-Functional Collaboration Coordinate closely with Sales, Marketing, Customer Success, Product, and Data teams to align on deliverables, dependencies, and communication. Work closely with the Customer Success Manager and Data Analysts to ensure ongoing adoption, value realization, and expansion readiness. Customer Outcomes & Value Help customers define meaningful KPIs and ensure those metrics are tracked and reported post-launch. Drive initial customer usage and showcase early value, accelerating time to “aha” moments. Gather feedback and share insights internally to improve the implementation process and product experience. 🧬 What We're Looking For 5+ years experience as a customer facing GTM SaaS implementation Manager with strong project management experience. Demonstrated ability to manage complex cross-functional implementations from sales handoff to launch and beyond. Strong understanding of GTM processes (sales, marketing, analytics) and SaaS product adoption challenges. Excellent communication and stakeholder management skills. Technical aptitude to understand integrations, data tracking logic, analytics and insights.\ Comfortable operating in a fast-paced startup environment with autonomy and accountability. ✨ Why Join Now? We're at an inflection point. The product is proven, the market is massive, and the opportunity is wide open. You'll be joining a company with real traction, rapid growth, and meaningful backing-where every person still shapes the outcome. This isn't just a job. It's a chance to build something category-defining with people who care deeply about doing it right. The on target earnings range for this role is $100,000 to $150,000 USD, adjusted for location and qualifications. HockeyStack is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We celebrate diversity and are committed to fostering an inclusive environment for all employees.

BridgeCare is a women-led GovTech company modernizing how families, child-care providers, and government agencies connect through a clean, intuitive, and impact-driven software platform. BridgeCare BridgeCare believes in making great technology publicly available, accessible, and easy to use. We are a small, women-led, hardworking team of technologists who make the system of child care work. We believe every child should have access to excellent early childhood education, every person should be able to pursue purpose and enjoy family, and every provider should be valued as an educator. The BridgeCare team does this by providing a user-experience-driven technology suite designed to create a functional, effective early childhood education system. BridgeCare's software is a white-label data and case management system for government agencies in the Early Childhood Care and Education (ECCE) sector. It helps parents and ECCE providers, primarily licensed child care and public preschool programs, by increasing family access to affordable child care, supporting providers, streamlining government processes, and delivering real-time data insights for better decision making. What You Will Do As a Product Implementation Manager, you'll serve as the connective tissue between our clients, implementation teams, and product organization. You'll partner closely with customers during complex enterprise implementations to understand business goals, gather detailed requirements, and translate them into clear, actionable product deliverables. This role ensures that customer-driven development is tightly aligned with our product strategy-balancing client needs, scalability, and long-term product health. Although your role will be on the product team and you'll interface closely with PMs, you won't directly manage a product/eng team or backlog. You'll influence multiple teams' roadmaps through the requirements and insights you generate. Responsibilities: Attend key client implementation meetings and workshops to deeply understand evolving requirements, workflows, and integration needs. Translate customer needs into detailed user stories, acceptance criteria, and technical requirements for the appropriate product or engineering teams. Collaborate with Product Managers to validate and prioritize new backlog items that arise during implementations. Partner with Implementation and Customer Success teams to ensure customer requirements are accurately represented internally. Identify patterns and recurring needs across customers to inform product roadmaps. Support product discovery efforts by validating feature concepts with customers and implementation teams. Help maintain alignment between customer-specific commitments and the broader product vision. Serve as a trusted partner to customers, ensuring their needs are understood while setting realistic expectations about product timelines and capabilities. Who You Are You are a skilled SaaS implementation professional with strong business analysis and project management expertise. You thrive in client-facing roles, balancing priorities, and influencing stakeholders. With a detail-oriented, adaptable, and collaborative approach, you excel at delivering complex projects that drive meaningful impact. Qualifications: 4+ years of experience as a product manager, solutions engineer, business analyst, or a related client-facing product role. Strong ability to translate complex customer requirements into clear, structured documentation (workflows, user stories, etc) and development-ready work. Excellent communication and stakeholder management skills-able to navigate conversations with both executive-level clients and engineering teams. Comfort with enterprise-level implementations, integrations, and long project cycles. A systems thinker who can balance short-term implementation demands with long-term product scalability. Comfort with ambiguity and the ability to drive projects forward even when direction is not fully defined. Benefits Mission-driven team working to drive universal access to quality early childhood education. High-impact role with autonomy, ownership, and visibility across the organization. Opportunities to shape processes, systems, and solutions as we continue to grow. Remote work, Flexible scheduling, Unlimited PTO, Medical, Dental, Vision, Long-Term Disability, Life Insurance, FSA, and Company matched 401(k). Salary: $120,000-$140,000 (based on qualifications) Business can be a powerful platform for social change, and our higher purpose is to use recruiting as a force for good to improve people's lives. BridgeCare Finance is committed to fostering a people-first culture - one that honors diversity and welcomes people regardless of their chosen or inherent identity. As part of this, we are intentional in our efforts to improve diversity, equity, and inclusion, both internally and with our clients.

The Onboarding & Implementation Manager is key driver of customer success, overseeing the complete onboarding lifecycle for new and expanding clients. This role ensures seamless integration into Future Tech's ecosystem through structured coordination, transparent communication, and operational precision. By managing account setup, service configuration, and cross-departmental alignment, the Manager enables scalable global service delivery and an exceptional customer experience. Beyond day-one execution, this role partners closely with Quality Assurance (QA) to address Operational Audit findings and drive continuous improvement initiatives. The Manager proactively identifies recurring bottlenecks, process inefficiencies, and customer pain points, implementing corrective actions to enhance scalability and customer satisfaction. They also ensure that all process documentation remains current and reflective of evolving best practices, reinforcing Future Tech's commitment to operational excellence and a best-in-class customer experience. This is a U.S.-based remote position. The work hours are Monday - Friday, 8:30a -5:30p Eastern time. Our Benefits offerings include Medical, Dental, and Vision Insurance, 401k with company match, and PTO. This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required. Key Responsibilities Customer Onboarding & Implementation Management Lead and manage the full lifecycle of the customer onboarding process through go-live. Ensure customers have a clear understanding of Future Tech's onboarding milestones, deliverables, and service expectations. Coordinate internal readiness activities: Account Creation Customer Portal Hardware Ordering / Procurement (A Stock) B Stock Processing (“Get a Computer,” “Return Equipment,” “Refresh”) Warehouse Processing / Services Configuration Services (Asset Tagging, Imaging, Software Installations, etc.) Reporting (Service Levels, KPIs, ASN, Invoicing, etc.) Serve as the primary point of contact for onboarding-related inquiries and updates. Cross-Functional Collaboration Partner with Global Supply Chain and Purchasing to ensure products, pricing, and service offerings are properly configured and globally aligned. Collaborate closely with Sales, IT, Finance, and Operations to confirm all customer requirements are documented, validated, and delivered. Facilitate communication and coordination between internal departments, vendors, and customer stakeholders to maintain full transparency throughout the onboarding process. Customer Experience & Success Design and execute an onboarding journey that provides a positive and consistent customer experience across all engagements. Proactively identify and address potential roadblocks to ensure timelines and service quality standards are met. Collect customer feedback post-onboarding to identify opportunities for continuous improvement and customer satisfaction. Documentation & Reporting Develop and maintain onboarding documentation, including customer setup guides, process workflows, and operational readiness checklists. Prepare and maintain implementation documents, including technical specifications, and work instructions. Provide regular status reports, risk assessments, and performance summaries to senior leadership and customer stakeholders. Track and report onboarding metrics (time-to-launch, error rate, customer satisfaction) to measure process efficiency. Risk Management & Compliance Identify and mitigate potential onboarding risks, including data, compliance, and logistical challenges. Ensure all onboarding activities comply with internal policies, customer agreements, and applicable regulations. Continuous Improvement Lead debriefing sessions with internal teams and customers to capture lessons learned and process enhancements. Contribute to developing scalable onboarding methodologies and tools for future customers. Qualifications and Skills Education: Bachelor's degree in Information Technology, Business Administration, Supply Chain, or a related field. Certifications in ITIL, Customer Success Management, Project Management or Process Improvement are a plus. Experience: 3-5 years of experience in customer onboarding, implementation, or service transition within a technology or hardware reseller environment. Strong background in cross-functional coordination (Sales, Procurement, IT, Supply Chain). Experience managing customer-facing initiatives and ensuring service delivery excellence. Skills: Customer Success Orientation: Proven ability to deliver exceptional onboarding experiences and build trust with customers. Organizational & Coordination: Strong ability to manage multiple implementations simultaneously with attention to detail. Vendor & Partner Collaboration: Skilled in coordinating with vendors, IT, accounting, purchasing, logistics, and supply chain teams to align deliverables. Communication: Excellent written and verbal communication skills, capable of translating technical information. Analytical & Problem-Solving: Able to identify bottlenecks, propose solutions, and optimize processes. Technical Skills: Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). Experience with CRM or onboarding software (ServiceNow, etc.) preferred. Familiarity with IT systems, hardware, cloud solutions, and configuration services beneficial. Strong documentation skills with experience translating complex workflows into clear, structured SOPs and training materials. Soft Skills: Exceptional interpersonal and teamwork skills. Customer-first mindset with a focus on long-term relationship building. Adaptability to changing priorities and customer requirements. Strong initiative and accountability in driving results. Working Conditions Full-time position; occasional travel may be required for customer visits or cross-functional workshops. This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required. Additional Information The Customer Onboarding & Implementation Manager will play a key role in shaping the first impression of Future Tech's services, ensuring new customers experience a seamless, efficient, and value-driven introduction to our organization. This role provides the opportunity to partner with a diverse global team and directly impact customer satisfaction and long-term retention. Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

As a member of our incredible team, here is what you'll do: Arrive Health is seeking a Manager of Product Ownership and Implementations to join our growing team. In this role, you will lead our Product Ownership function and oversee a Product Success Specialist, ensuring the highest quality product delivery and successful customer implementations. This is a hands-on leadership role: you'll contribute directly as a product owner while guiding the team to foster seamless internal and external collaboration. As our organization continues to grow, this position will expand in scope, offering increased leadership opportunities. The ideal candidate is a collaborative, detail-oriented leader who can balance strategic oversight with tactical execution, ensuring consistent, repeatable success. Among other things, here is what you will do: Manage and develop team members, fostering a collaborative, high-performing team culture. Actively participate in backlog management, requirements definition, story writing, prioritization, and acceptance criteria to drive delivery of high-quality solutions. Collaborate cross-functionally with Sales, Account Management, Product, and Engineering to align on requirements, project timelines, priorities, and deliverables. Partner with cross-functional stakeholders and external partners on discovery initiatives, product testing, and special projects that drive innovation. Define and implement repeatable processes and playbooks to enable scalable, efficient implementations and product delivery. Guide the team in documenting, prioritizing, and resolving product or implementation issues in collaboration with technical and clinical teams. Create an environment of continuous improvement where efficiency, scalability, and customer satisfaction are top of mind. Serve as a primary point of contact for project updates, issue management, and status reporting with internal stakeholders and external partners. Ideal qualifications we seek in a candidate: 5+ years of experience in product management, implementations, or related roles within the healthcare technology sector. Strong stakeholder management skills, with proven results working within cross-functional teams. Excellent communication and stakeholder management skills, with the ability to lead conversations with executives, clients, clinical, and technical teams. Demonstrated success managing product owners, implementation teams, or cross-functional delivery roles. Experience with tools such as Jira, Confluence, or similar documentation platforms. Experience working in an agile environment. Understanding of the healthcare value chain and healthcare IT. * Leadership reserves the right to vary minimum years of experience for exceptional candidates with advanced skills and a history of strong performance. Diverse teams build better products: At Arrive Health, we recognize that people come with a wealth of experience and talent beyond just the requirements of a job. If your experience is close to what you see listed here, please still consider applying as we are often recruiting for many positions and can work together to identify the correct role. Diversity of experience and skills, combined with our passion for healthcare, is what continues to drive us to innovate. We encourage people from all backgrounds to apply to our positions. This is a full-time remote position, with the option of traveling to cowork in our Denver, CO headquarters a few times a year. The successful candidate must already have authorization to work in the United States. At this time, Arrive Health does not offer sponsorship. All candidate information will be held in confidence, and in accordance with EEOC guidelines. Perks and Benefits: Our people are our most important asset, and we want to support our employees by offering a competitive and robust benefits package. We strive to be a preferred place and our perks and benefits include a variety of offerings tailored to support our amazing people in the most meaningful ways. Medical insurance with 90% employer paid premiums for our employees. Vision and dental covered at 100% Health saving account with employer contribution and flexible spending accounts 401k and company stock options Paid Leaves of absence, LTD and life insurance plans Paid maternity and paternity leaves at 100% Inclusive paid time off policy 9 company holidays and 2 floating holidays 6 company disconnect days so all our employees can prioritize their mental health and wellbeing Remote first company Denver, CO and Columbus, OH office coworking spaces Gym reimbursement through Anthem Home office setup for new employees Monthly snack box Anticipated hiring range for this position: $118,000 to $130,000 Annually

The Opportunity Brightflag is a leading AI-powered Legal Matter Management and E-Billing software as a service application. We're committed to delivering a differentiated product while investing heavily in customer success. Our Customer Success and Implementation teams help our customers' legal departments create efficiencies and drive significant business value. We're seeking an experienced Implementation Manager (IM) passionate about managing enterprise software projects and leveraging product expertise to set customers up for success. As an IM, you'll lead Brightflag customer implementations, working closely with Customer Success Managers (CSMs), Sales, and Product. You'll manage tasks like understanding customer needs, data migration, system integration, and user training. Strong communication, organization, and project management skills are essential to manage multiple complex projects simultaneously. What You Will Be Doing Manage customer implementations of varying complexity, which includes responsibility for getting our customers live on Brightflag, on time, and in line with their expectations. Oversee multiple implementations simultaneously, managing priorities, risks, and escalations while adhering to project timelines and plans. Serve as a trusted advisor by collaborating closely with customers to understand their business and technical requirements in order to set them up for long term success. Optimally configure the Brightflag platform according to project scope and customer requirements. Develop a data migration strategy and coordinate with internal resources to ensure its successful execution Collaborate with our Product and Engineering teams on customer feature requests and integrations with other systems in the customers' tech stacks. Collaborate with the assigned Customer Success Manager to identify the key factors for a successful implementation Foster long-term customer success by ensuring their needs are not only met during implementation but also aligned for continued growth and satisfaction. Skills & Experience 4+ years of hands-on experience in a customer-facing implementation role at a B2B SaaS company. Expertise in project planning and risk management for multiple simultaneous projects. Experience not just as a project manager, but also as a product expert and consultant. Familiarity with waterfall and agile (Scrum) methodologies Understanding of data ETL, migration tasks, and software/web technologies Excellent communication, presentation, and customer-facing skills Strong time management, organization, and multitasking abilities Proficient in Microsoft Office, Smartsheet, Jira, and similar tools Deadline-driven, self-motivated, and adaptable to remote work environments The following are a bonus! PMP or CAPM certification Domain knowledge or expertise in legal management / legal operations Life @ Brightflag We're growing fast and so is the experience we can offer you: A huge opportunity to make a real impact, to shape what we do and where we are going. The exposure and challenge you need to learn, grow and progress your career in a high growth environment. Complex technical and business problems to solve and the trust and autonomy you need to go and solve them. A sound, helpful team, in a friendly, values-driven and inclusive environment. Competitive salary of $110,000 - $120,000 (Experience & Geo Dependent). 401(k) plan with company match. Comprehensive health insurance. Fully flexible work location and work patterns so you can balance life at home with life at work - come to the office, work at home… or enjoy a blend of both at your discretion. We are a diverse and inclusive bunch of people. We welcome diverse perspectives and people who make every day count and strive for constant improvement. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. Location & Eligibility This role offers a flexible work location across the USA. Whether that be in the office, remote from anywhere in the USA, or a mix of office/remote work in the USA, you choose what works best for your lifestyle. Your time is valuable. To help with your application, we advise that regrettably we cannot offer work permit sponsorship/ self sponsorship for this role. About Brightflag Hi, we're Brightflag, the AI-powered, enterprise legal management platform that helps corporate legal departments operate with greater clarity, efficiency, and control. Powered by our patented AI, which was developed with over 100,000 hours of legal and engineering expertise, and supported by our best-in-class Customer Success teams, Brightflag enables in-house legal teams to streamline operations, manage matters and spend, and collaborate more effectively with outside counsel. Today, Brightflag is trusted by leading global organizations and forms part of the Legal & Regulatory division of Wolters Kluwer, a global provider of professional information, software solutions, and services. You can learn more about Brightflag here.

PURPOSE: Implementation Manager is responsible for implementing client health care plans per client and regulatory specifications and projects related to benefits and claims activity. Provide analysis to correct and improve processes and problems that arise. The implementation manager position may also be called upon to implement new regulatory changes etc., that impact our business. RESPONSIBILITIES: Lead new employer, Union, and TPA implementation processes, including driving client, consultant/broker, and data partner meetings to gather and document requirements for internal and external teams. Gather Group benefit setup terms and effectively communicate to downstream entities for plan building Ensure operational and technology readiness for launch and obtain readiness signoff for all necessary stakeholders. Monitor launch activity to identify any potential issues and develop rapid response plans to implement solutions and remediation efforts Identify project risks and mitigation strategies and communicate to the appropriate stakeholders. Keep rework events for plan build events below 5% (as measured by both client event and situational event) Manage downstream entities, new group setup, and changes, to meet expected deadlines and client expectations for Medicare and Commercial Book of Business Identify issues that can increase risk of delay or failure per client's benefit requirements Communicate issues to appropriate personnel Adjust requirements to minimize risk or seek client adjustment through Account Management Log all new/change requests to manage deliverable dates Manage all signoffs by filing all documents to evidence the requirements and signoffs Manage Implementation for accuracy and timeliness: Document and maintain process that insures timely, authorized updates Provide documents for review by all key stakeholders Maintain Client signoff document Common document agreeable for Amwins and Envision with agreed upon definitions of all items Define implementation timeline to provide Sales and Acct Mgmt with expected timeframes for common scenarios Update internal documentation with new and terminating groups Update Optum with new and terminating groups Education/Experience: 3-5 years of experience in similar role or project management; Bachelor's degree, or combination of education and offsetting experience. Client facing experience a plus Skills & Qualifications: Broad understanding of health benefits plan setups, (copays, drug coverage, and accumulators). Demonstrated business analysis skills in the health care benefits industry. Must be a self-starter and possess the ability to solve issues independently and collaboratively. Goal oriented. Significant ingenuity and flexibility are expected. Reporting tools a strong plus. Demonstrates initiative to learn more and take on more challenges. Strong written and verbal communication skills required. Must possess ability to motivate people to accomplish goals with allotted resources. Excellent leadership, organization, and prioritization skills. Ability to effectively multi-task, independently prioritize work and meet deadlines. Strong attention to detail and accuracy. Excellent teamwork abilities, flexibility, diligence, and organization skills. Experience or knowledge of pharmacy benefit manager and Medicare Part D a strong plus.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Implementation Manager in the United States. As an Implementation Manager, you will play a critical role in onboarding new clients and ensuring a seamless implementation experience. You will manage projects end-to-end, coordinating cross-functional teams to deliver timely and successful outcomes. Acting as the primary point of contact for client stakeholders, you will facilitate communication, mitigate risks, and resolve issues proactively. This role requires strong organizational skills, problem-solving abilities, and the ability to balance multiple priorities in a fast-paced, remote-first environment. You will continuously evaluate and optimize implementation processes, ensuring client satisfaction while contributing to the growth and efficiency of the team. Accountabilities In this role, you will be responsible for: Managing the full implementation lifecycle for new clients, from project kickoff to go-live, ensuring milestones are achieved within agreed timelines. Acting as the main point of contact for client stakeholders, providing updates, addressing concerns, and facilitating effective communication. Collaborating closely with Customer Success Managers and internal teams to align implementation activities with client objectives. Identifying and mitigating risks that may impact project delivery, proactively addressing any issues or roadblocks. Maintaining accurate documentation, including project plans, timelines, and client communications. Continuously evaluating and optimizing implementation processes to improve efficiency and client experience. Requirements The ideal candidate will have: Previous experience in project management, preferably in SaaS or software implementation. Strong interpersonal and communication skills, capable of managing client relationships effectively. Excellent problem-solving abilities and the capacity to identify and resolve issues promptly. Ability to prioritize tasks, manage multiple projects, and meet deadlines. Basic understanding of SaaS products and the technical concepts involved in implementation. Comfort working in a start-up or remote-first environment. Fluency in English, both written and spoken. Benefits This role offers a competitive benefits package, including: Fully remote position with flexibility across the U.S. (within specified states). Collaborative, supportive, and feedback-oriented work environment. Competitive compensation package. Opportunities to work with cutting-edge technologies such as GenAI. Annual company events for team building and engagement. Autonomy to cultivate personal workflows and processes while contributing to overall team success. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job's core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias - focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1

Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry. About the Role:As a Implementation Manager, you will lead our clients' onboarding and implementation process, ensuring they unlock the full potential of Level AI to enhance the customer experience.You will be responsible for understanding client business requirements, facilitating data integrations, configuring and training on the Level AI products including Auto-QA, Analytics, Voice of the Customer, Agent Assist, and Screen Recording among others, all while driving efficient time to value. Key Responsibilities :- Serve as the primary point of contact for key client accounts, building and maintaining strong relationships with clients.- Successfully handle onboarding of multiple clients simultaneously Understand clients' business objectives- Understand clients' technical requirements which may require leading technical discovery sessions to ensure that our AI-powered customer support solutions are configured appropriately to meet their needs- Collaborate with internal teams, including sales, product, engineering, and customer support, to address client needs and resolve technical issues.- Develop and maintain a deep understanding of our AI-powered customer support solutions, and effectively communicate technical information to clients.- Identify opportunities for upselling and cross-selling our solutions to existing clients.- Track and report on key account metrics, such as customer satisfaction and product usage, and use this information to drive improvements in our solutions. Requirements :- Bachelor's degree in Computer Science, Information Systems related field OR equivalent experience- 3+ years of experience in a hands on technical role; 1 + years of experience delivering successful customer implementations- Strong technical background with experience working with SaaS platforms, interacting with APIs, and using cloud services.- Excellent project management skills with the ability to juggle multiple projects simultaneously.- Ability to translate complex concepts into actionable items to non-technical stakeholders- Strong communication skills in English (both written and verbal).Entrepreneurial & Problem-Solving Attitude - Self-motivated, adaptable, and resourceful in tackling implementation challenges Optional Requirements :- Experience with integrating with CRMs such as Salesforce- Familiarity with intent-based and generative artificial intelligence- Experience with Telephony Systems such as AWS Connect, Five9 and Genesys.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more - all designed for providers & administrators to focus on what matters most: providing care. Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide - more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years. Commure was recently named to Fortune's Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare. About the Role We are seeking an experienced Activation Lead at the Manager/Senior Manager level to drive the successful implementation and adoption of Commure's product suite across our enterprise healthcare clients. This senior role is crucial in ensuring smooth client onboarding, rapid time-to-value, and will involve leading a team of implementation specialists while managing our most strategic client relationships. This role is entirely remote-based with travel requirements What You'll Do Drive end-to-end activation projects for new strategic clients, from kickoff to go-live and steady state Define and standardize implementation methodologies and best practices across the organization Develop and execute comprehensive implementation plans aligned with client objectives and timelines Coordinate cross-functional teams including IT, clinical staff, and administrative personnel during the implementation Configure and customize Commure solutions to meet specific client requirements and workflows Design and build custom operational tools and dashboards using Retool to support client implementations and track metrics Create and maintain data pipelines and analytics workflows to monitor implementation progress Develop SQL queries and scripts to analyze client usage patterns and adoption metrics Design and deliver training programs for various user groups (providers, staff, administrators) Establish and track key performance indicators (KPIs) to measure implementation success Build automated reporting solutions to track implementation progress and success metrics Own and nurture C-level relationships during the activation phase, ensuring high satisfaction and adoption Create and maintain implementation documentation, best practices, and process improvements Collaborate with Product and Engineering teams to resolve technical issues during implementation Drive continuous improvement of implementation processes based on metrics and feedback Mentor junior team members and facilitate knowledge sharing across the organization What You Have Bachelor's degree in Healthcare Administration, Business, Computer Science, or related technical field 7+ years of experience in SaaS technology, healthcare technology or a similar role Technical aptitude with basic data analysis capabilities i.e. SQL and experience with data visualization tools (Looker, Tableau) Excellent project management skills with the ability to manage multiple strategic implementations simultaneously Superior communication and presentation skills, particularly with C-level stakeholders Experience with change management and stakeholder engagement at enterprise scale Ability to travel 25% of time (upwards of 50% based on site/client) for on-site client engagement Nice to Have Master's degree in relevant technical or healthcare field Experience with AI/ML technologies in healthcare Strong understanding of healthcare workflows and EHR systems (especially Epic) Experience with low-code platforms (Retool preferred) for creating operational dashboards and tools Ability to write and understand basic JavaScript/SQL for customizing implementations Background in clinical documentation or medical scribing Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending ******************, @commure.com ****************. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization's information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.

Our Commitment to Our Team At Pipe17, our values aren't just words on a wall. They're how we operate every day. We are a high-performance team built around ownership, integrity, and a strong bias for action. We set bold goals, hold ourselves accountable, and move fast to solve customer problems. Every team member owns their decisions and drives outcomes. No one waits for permission. We operate with urgency, but not recklessly. We focus on what matters most, take initiative, and course-correct quickly when needed. We value people who speak up, follow through, and take pride in their work. Teamwork is at our core. We win together, support each other, and celebrate our shared victories. Collaboration across functions is a daily practice, not just something we talk about. We learn from each other, improve constantly, and rally around our mission: unify commerce after the buy button. We act with integrity. We do what's right, even when it's hard. That's how we build trust with each other, our customers, and our partners.If these values resonate with how you like to work, you'll fit right in. Order Network eXchange (onX) Implementation Manager Department: Professional Services / Implementation Reports To: VP of Customer Success Pipe17 is seeking a highly technical Implementation Manager to lead customer integration, adoption and implementation of the Order Network eXchange (onX); a new agentic commerce interoperability standard. This is a hands-on role at the intersection of AI, commerce technology, connectivity, and post-purchase operations. You'll be responsible for helping customers and partners implement the Order Network eXchange (onX) standard to modernize their order, inventory, and fulfillment data flows across systems such as OMS, ERP, WMS, and 3PL platforms. You'll also work closely with product, engineering and partner teams to define best practices for onX, Model Context Protocol (MCP) and API-based orchestration and real-time data exchange between connected commerce systems. What You'll Do Lead customer implementations of integration, inventory, and order management frameworks, including early Order Network eXchange (onX) implementations. Translate complex order workflows across OMS, ERP, and fulfillment systems into scalable automation models. Develop Pipe17's Order Network eXchange reference implementation including: templates, and reference architectures for modern commerce MCP, API and event-based data flows. Partner with solution engineers and product teams to optimize onX deployment, testing, and validation. Create onX onboarding guides, integration documentation, and technical enablement materials for customers and partners. Support pre-sales conversations by advising brands and 3PLs on connectivity and implementation strategies. What You'll Bring 5+ years of experience in commerce integration, OMS/WMS/ERP connectivity, or API-driven implementations. Strong technical understanding of modern commerce infrastructure and integration patterns (MCP, REST APIs, webhooks, EDI, event streaming, etc.). Experience with platforms like Shopify, NetSuite, Manhattan, IBM Sterling, Exceptional communication skills and the ability to translate technical detail into business outcomes. Curiosity, agility, and the drive to build something foundational in a fast-moving industry. Compensation (US FTE) Competitive salary Great healthcare + dental + vision coverage Retirement plan Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need. Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation About Us Pipe17 is a venture-funded software company headquartered in Seattle, WA with a significant presence in the San Francisco Bay Area. We provide an AI-native OrderOps platform that makes commerce operations effortless for brands and 3PLs. Pipe17 connects sales channels, marketplaces, ERPs, WMS, and trading partners through one integration, automates order and inventory flows, and delivers real-time visibility so operations stay proactive - not reactive. With Pipe17, companies scale omnichannel, onboard faster, protect margins, and reduce operational costs - all while serving customers better. Pipe17 sells directly to merchants and 3PLs and through a growing ecosystem of technology and services partners. The company is backed by GLP Capital Partners, a leading investor in ecommerce logistics. Pipe17 recently announced its Series A funding to accelerate growth and category leadership. You can read more here.

Type: Full-time We are Toro TMS, a growth-stage startup working to build the modern operating system for trucking. Our focus is squarely on building the best-in-class, end-to-end transportation management software (TMS) for bulk commodity haulers. The Role As Field Implementation Manager, you'll be the face of Toro during one of the most critical moments in our client journey: going live. You'll lead the deployment of our TMS platform at customer sites, ensuring a smooth transition from legacy systems to Toro's modern, user-friendly solution. This role blends project management, client training, and real-time problem solving all with a people-first mindset. What You'll Do Lead onsite implementations of Toro's platform at bulk trucking terminals, dispatch centers, and warehouses Partner with Sales, Engineering, Product and Operations to translate client goals into actionable rollout plans Deliver hands-on training to dispatchers, drivers, and logistics managers, making tech feel approachable and useful Troubleshoot issues in real time and adapt implementation plans to meet site-specific needs Travel to client sites (up to 70%) What You Bring 2-5 years of experience in a client facing role, warehousing, logistics or field-based SaaS implementation Strong project management and client-facing communication skills Comfort with dynamic environments and a knack for simplifying complex systems Empathy for frontline users and a bias toward action Willingness to travel and work hands-on with clients Why Toro Be part of a mission-driven team reshaping an essential industry A culture that values clarity, warmth, and continuous improvement Comprehensive medical, dental, and vision coverage Unlimited PTO 401(k) policy managed by Empower

We're building the AI-powered future of maintenance. UpKeep is on a mission to reinvent how the physical world runs-starting with the frontline teams who maintain it. We're the creators of the world's first AI-first CMMS (Computerized Maintenance Management System), equipping technicians and facilities teams with automation, machine learning, and predictive insights that drive operational speed, safety, and efficiency. What started as a garage-built prototype is now a fast-scaling SaaS company, backed by Insight Partners, Emergence Capital, and Y Combinator. Over 4,000 companies-including Shell, Yamaha, Unilever, and Marriott-run on UpKeep to modernize their asset operations. We're leading the $30B category shift toward Asset Operations Management, where uptime, intelligence, and AI converge. Why join us: Own the AI-first transformation of an entire industry. Every feature we ship leverages AI-from predictive work orders to sensor-driven automations. You're not just iterating-you're pioneering how data reshapes physical operations. Real traction, real scale. Recognized as Gartner's #1 Facility Management solution and G2's top-rated CMMS, we've earned market leadership through product, not puff. A company where builders thrive. We move fast, optimize for outcomes, and give high-agency operators the autonomy to ship big things. Our culture rewards bold thinking, not bureaucracy. Global team, local energy. With 100+ employees across the world, we support remote-first work with deep investment in our LA HQ-where certain roles and leadership converge for rapid innovation. Equity and upside, not just a paycheck. Competitive comp, meaningful ownership, and benefits that support your health, focus, and long-term growth. If you're driven by impact, energized by AI, and hungry to transform a legacy industry-we're hiring! POSITION SUMMARY The Implementation Manager is responsible for guiding new customers through a high-quality onboarding experience that sets them up for long-term success with UpKeep. This role combines project management, technical configuration, and consultative coaching to ensure each customer deploys UpKeep using proven best practices. Implementation Managers are a frontline driver of retention, value adoption, and customer satisfaction. They play a critical role in helping customers modernize their maintenance operations and unlock the power of UpKeep's AI Intelligence Suite. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Work with new and current customers to configure and deploy their UpKeep account to meet their specific business needs. Serve as an UpKeep and Implementation subject matter expert by acting as the key Project Manager ensuring accurate completion of onboarding tasks. Manage implementation end to end as the key driver responsible for the success of the project. Act as the frontline of retention by establishing a strong foundation for each customer, ensuring best-practice setup, deployment discipline, and early value realization that reduces churn risk. Serve as a catalyst for operational transformation by assessing customer workflows and applying UpKeep's AI Intelligence Suite to automate manual effort, improve efficiency, and elevate their maintenance strategy. Understand and use project management concepts including scope management, time management, and issue management. Facilitate remote and on-site training programs, with travel up to 20%. Provide an excellent customer experience through high-quality communication and interactions. Assist customers with mapping and migrating data into UpKeep using AI tools and best practices. Support integrations between UpKeep and other systems. Work closely with cross-functional teams to ensure successful deployment. Establish and maintain relationships with executive sponsors, stakeholders, and project team members. Identify areas for improvement in the product and implementation process. Advocate for customer needs cross-departmentally. Document lessons learned and recommended process improvements. EXPERIENCE Bachelor's Degree a plus in business, communications, or similar field 4+ years experience in customer facing role; SaaS Implementations experience preferred Proven project management skills, and the ability to synthesize complex requirements into deliverables. Experience with using Salesforce KNOWLEDGE Self-starter that thrives in fast-paced environments with the demonstrated capacity to lead, motivate and work well with others Outstanding analytical, problem-solving, organization, prioritization and multitasking skills Excellent in-person and web presentations skills Strong written and verbal communication skills Proven business acumen Maintain project plan and other project documents Must be assertive, receptive to input, skillful at managing relationships (personable, persuasive) Experience with Cloud & SaaS domain knowledge Quickly synthesize discussions and conversations into detailed meeting notes Detail oriented, organized, and can quickly diagnose and fix implementation issues, while also looking for continuous improvement. Communication and relationship-building skills, as this role requires cross-functional collaboration with diverse stakeholders. Ability to set and communicate clear expectations Ability to work effectively and achieve results in ambiguous situations Independent, adaptable and can thrive in a fast-paced environment DESIRED BEHAVIORS Receptive to change - is flexible. Seeks and adopts improved approaches and processes. Initiates action - is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance. Manages the workload - makes timely decisions, prioritizes effectively, solves problems, monitors results and takes remedial action where necessary. Technically proficient - able to apply the technical knowledge and skills required in the job role and responsibilities in order to achieve the expected outputs. Takes responsibility for own learning - knows personal strengths, recognizes development needs, and takes action to improve. Is open to feedback and always seeks to learn. Communicates ideas - respectfully exchange information and proposes a way forward. Listen to views of colleagues and take in diverse perspectives. Works collaboratively - shares knowledge and information, fosters teamwork and contributes to a positive work environment where people want to come to work. Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the company values. Act as a good citizen of UpKeep. COMPENSATION This role will receive a competitive base salary + annual bonus + benefits + equity. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below. The pay range for this role is $75,000 - $85,000 USD per year. Company History & Product: UpKeep started in a garage, where our founder Ryan taught himself to code and built the first mobile-first maintenance app. The idea was simple but powerful: put modern software in the hands of frontline technicians-and transform how maintenance gets done. Today, UpKeep is the leading cloud-native Asset Operations Management platform, serving over 4,000 businesses worldwide across manufacturing, utilities, healthcare, and beyond. Our Industrial IoT and AI-first software helps maintenance and facilities teams streamline work, predict failures, and act faster-with real-time insights and automation at their fingertips. We're building for the deskless workforce-the essential workers who keep our physical world running-and arming them with the tools they deserve. In a world re-shoring manufacturing, accelerating automation, and embracing AI at scale, we're riding the next macro wave-and leading the transformation of legacy maintenance into intelligent operations. Backed by $50 million from Insight Partners, Emergence Capital, Mucker, and Y Combinator, we're not just building software. We're defining a new category for the built world. Learn More! ************** **************/careers At UpKeep, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. UpKeep is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation or Veteran status.