Implementation coordinator jobs near me - 411 jobs

For more than 25 years, Scioto Properties has partnered with healthcare providers, nonprofit organizations, and private equity firms to deliver specialized real estate solutions that empower care. With a nationwide portfolio of 2,200+ properties across 44 states, we are a trusted leader in creating homes and facilities tailored to individuals with intellectual and developmental disabilities (I/DD), behavioral health needs, and traumatic brain injuries (TBI). Our expertise spans acquisitions, lease financing, ground-up development, and equity investments, helping our partners secure the right properties, streamline operations, and overcome capital limitations. Scioto Properties is a fast-growing real estate company that is seeking a Full time Real Estate Coordinator professional to assist in the process and coordination of buying, selling, and maintaining real estate property. RESPONSIBILITIES Provides evaluation details for disposition residential/commercial properties based on use of comparable data and available software. Where information is scarce, work with all sources available to obtain data for use in support of the offer process. Assists Senior Real Estate Coordinators and Vice President of Operations in the coordination of agent management, and transaction management. Provides assistance with all agent contracts in relation to proper termination provisions and contract agreements. Assists in the closing of transactions and maintains a systematic process to ensure completeness, accuracy and timeliness regarding purchase/sales agreements, leases, appraisals, title work, inspections and closing documents. Communicates effectively and timely with customers, realtors, mortgage bankers, insurance brokers and others, providing prompt follow-up on all issues. Communicates and works with property management on the needed maintenance of vacant properties, ensuring timely completion of work. Coordinates with accounting to ensure prompt payment of invoices. Maintains all master real estate files including property, insurance, and lease files. Maintains all archived master real estate property files housed offsite to include accurate inventory of retrieval and return. Establishes and maintains property information in appropriate software applications. Fosters a success-oriented, accountable environment within the company. Composes and prepares correspondence, reports, and other documents. Assists in establishing written policies and procedures. Acts as a custodian for corporate documents and records. Assists with screening incoming calls and correspondence and responds independently as appropriate. Represents the company in a professional manner with outside customers and vendors. Supports office operations and procedures such as filing systems, requisition of supplies, processing incoming/outgoing mail and other clerical services. REQUIREMENTS Associate's degree in real estate, business, or related field (preferred). Three plus years of experience in customer service, real estate transactions, or related field. Knowledge of Microsoft Office software including Excel, Word and Outlook, customer relationship management systems and presentation software. LOCATION Powell, Ohio WHY JOIN US At Scioto Properties, your work goes beyond real estate by helping create safe, stable homes and communities for some of the nation's most vulnerable populations. By joining Scioto, you will be part of a team that values collaboration, hard work, and teamwork in our fast-growing business while never losing sight at the heart of our mission. 11 Paid Holidays Paid Time Off Health benefits including medical, dental, and vision Short-term and Long-term Disability 401k retirement system with company match Competitive Salary Annual Bonus Structure Free Parking Company Engagement Events

About us: Brado is a consumer engagement firm. Our mission is to become the best in the world at empowering brands and organizations to engage with people on their most important life journeys. Across marketing, communications, innovation and consumer engagement technology, we provide transformative results for our clients. Brado offers market research and strategy services, digital marketing services as well as an integrated consumer engagement technology solution. Our Values: At Brado, we value the individual. We believe work and life can be synergistic and should not be at odds. The joy and renewal you get from each source must fuel the other. We have and will continue to cultivate a team who celebrates our diversity of thoughts, beliefs, backgrounds, and lifestyles. We are driven by our passion to do great work with great clients that are truly changing lives. The Role: Position Summary The Delivery Coordinator (SaaS Implementation Coordinator) serves as the operational hub for client onboarding and implementation of our conversational AI platform. You'll manage timelines, drive alignment across internal teams, and ensure a smooth, successful implementation experience. This role requires strong project management skills, attention to detail, and a proactive mindset. You'll work closely with the Client Success Lead to ensure delivery is not just on time and on spec but also aligned to client goals and long-term success. Ideal candidates for this role live in the St. Louis metro area. Quite a few members of our Delivery team live in St. Louis and are in our office 2 or 3 days each week to collaborate and meet in person. Key Areas of Responsibility Project Management & Coordination Own the end-to-end delivery timeline, from kickoff through launch, and into ongoing optimizations. Facilitate project planning, status updates, and progress tracking across all workstreams (strategy, studio, digital marketing, analytics, configuration, engineering, Q/A) Ensure task clarity, on-time execution, and proactive risk management Collaboration with Client Success Lead Act as the operational counterpart to the Client Success Lead, focusing on execution while they focus on client alignment and relationship growth Partner with Client Success Lead to translate client goals into delivery plans and track how implementation decisions support those plans Keep the Client Success Lead informed of delivery progress, blockers, and dependencies so they can manage expectations and proactively engage the client Collaborate on client-facing communications, ensuring clarity around timelines, deliverables, and status updates Client Engagement & Communication Support key client touchpoints, such as onboarding sessions and milestone reviews Coordinate feedback loops and ensure client input is captured, documented, and actioned Build trust through clear, reliable communication and attention to detail Quality Control & Launch Readiness Oversee testing, QA, and final launch prep Ensure all platform elements are accurately configured, aligned to scope, and approved by key stakeholders Support post-launch support and performance monitoring work streams Process & Documentation Maintain detailed documentation of timelines, tasks, decisions, and meeting outcomes Identify opportunities to improve implementation process, checklists, and workflows Requirements Bachelor's degree in Marketing, Communications, Business or equivalent experience. Aligns with our values: People, Commitment, Aspiration, Trustworthiness & Impact 3+ years of experience in project coordination or delivery management, ideally in digital health, SaaS, or healthcare technology Excellent organizational and multitasking skills with a bias for action Proven ability to coordinate across cross-functional teams and manage complex timelines Strong written and verbal communication skills Experience with project management tools Familiarity with conversational AI or healthcare is a plus Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Work From Home

FinQuery stands at the forefront of accounting automation, driven by a deep specialty in contract-driven accounting. Our AI-enabled platform transforms how controllers and finance teams operate, seamlessly managing and accounting for the complex financial contracts-like leases, prepaids, and accruals-that are the backbone of modern business. We are not just a software provider; we are the unified subledger that eliminates time-intensive, error-prone technical accounting workflows, ensuring financial reports are accurate and empowering our customers to focus on strategic, high-value tasks. FinQuery is the global leader in lease accounting (as recognized on G2.com) and serve more than 8,500 customers worldwide. Our growth trajectory has been consistently validated by the Inc 5000, which has recognized us as one of the fastest-growing private companies for five consecutive years. Solve the Problems That Matter Most We are looking for an Implementation Coordinator to join our Professional Services team. This role is responsible for getting clients onboarded and adopting the FinQuery application after the purchase order is signed. Implementation Coordinators will walk clients through FinQuery's on-boarding process, ensure that the project timeline is adhered to, and be a focal point for information flowing to and from the client. As the point of contact during on-boarding, this role is critical in ensuring that clients have a great first impression of our application and can start utilizing it as quickly as possible. How You'll Make an Impact: * Manage customer-facing project services * Coordinate with Sales, Professional Services and Customer Solutions to onboard multiple clients simultaneously accurately and efficiently * Engage with Engineering to resolve issues that arise in implementation and communicate product updates to the client * Initiate, plan and design project timelines based on client specifics and the availability of internal resources * Comply with department standards in accordance with SOC regulations, especially as it relates to confidential document management * Support development of business cases with the customer team, including solutions estimates * Communicate project status and milestones to the client in a consistent and effective manner * Manage customer relationships as well as the project team and internal experts * Coordinate with Professional Services team to input client data into the application and train clients on how to use the software * Use Salesforce and Monday to track project milestones and client interactions * Provides customer focused interaction ensuring timely response and effective follow-up on client and/or internal requests and/or issues. * Ensure client satisfaction and product/service adoption * Conduct all business in accordance with FinQuery policies and procedures * All other duties as assigned The Expertise You'll Bring: * Strong written and verbal communication skills * Must have strong organizational skills and be detail oriented. * Project management experience preferred * Developing experience with Salesforce, MS Office, and G-Suite * Demonstrated customer service skills Bonus Points If You Have: * 1-2 years of client facing experience preferred * 1-2 years of experience of working with a high growth or SaaS company * 4-year college degree or equivalent experience $52,631 - $81,462 a year The base pay range for this position is $52,631-81,462. Please note: The final salary for this position will be determined in FinQuery's sole discretion consistent with applicable law, and based on a variety of factors, including, but not limited to, the applicant's skills, qualifications for the role, job-related knowledge, work experience, and FinQuery's business and other operational considerations. Benefits For Your Growth & Career: Annual employee development program stipend of $2,000 for each employee Mentorship program (available immediately) Sabbatical program (4 weeks after 5 years of service) Advancement opportunities based on results, not politics For Your Financial Well-being: 401(k) plan with employer matching Signing stipend for a work-from-home setup For Your Health & Wellness: Great health benefits with multiple plan option Flexible PTO (including 11 holidays and your birthday off) Free gym membership at our office (Atlanta HQ) Casual dress environment (when in office) Catered lunches every Tuesday & Thursday (when in office) For Your Family & Life: Parental Leave Benefits Fertility/Adoption Assistance Annual tutoring stipend for your children About Us FinQuery is an AI-powered contract management and accounting automation company trusted by over 8,000 organizations worldwide. Serving public, private, and government entities, we specialize in automating the accounting for an organization's largest areas of spend-including leases, prepaids, and accruals. Our intelligent platform abstracts and consolidates source documents to provide a complete system of record. This is what sets us apart: we are the only provider offering this unified view, giving our customers the insight needed to control costs, ensure compliance, and solve the problems that matter most. FinQuery is an equal opportunity employer to all persons, free from restrictions and prejudice based upon race, color, creed, religion, sex, domestic relationship status, parental status, family status, sexual orientation, national origin, gender identity, age, and disability status. FinQuery maintains a drug-free workplace.

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster and Chamberlain , are found in 51+ million homes, and 14 million+ people rely on the myQ app daily. This is a role within Chamberlain Group's (CG) Emerging Business Group within the Commercial Business Unit, designed to lead CG's go-to-market efforts for cutting-edge facility-focused software. A successful incumbent is responsible for (i) Developing and executing project plans to ensure that all implementation phases for myQ Enterprise projects are completed on time and within budget (ii) Communicating with stakeholders to identify and resolve issues throughout implementation process (iii) Managing all aspects of an implementation project from start to finish, including planning, organizing, overseeing workflow, and communicating progress to key stakeholders; Partnering with dealers, contractors, customers and external/internal stakeholders to ensure smooth implementation of software and hardware solutions. Requires 7+ years of experience in a customer facing role and/or project management role and a minimum of a Bachelor's degree. Responsibilities • Review solution designs completed by the sales team to ensure feasibility and reduce risks for implementation • Develop and execute project plans to ensure that all implementation phases for myQ Enterprise projects are completed on time and within budget • Communicate with stakeholders to identify and resolve issues throughout implementation process • Manage all aspects of an implementation project from start to finish, including planning, organizing, overseeing workflow, and communicating progress to key stakeholders; Partner with dealers, contractors, customers and external/internal stakeholders to ensure smooth implementation of software and hardware solutions • Determine key KPIs and conduct data gathering to ensure key KPIs are met or action plans are in place to help customer meet metrics • Oversee implementation of myQ Enterprise and onboarding process for long term success and scalability • Ensure all testing scenarios have been documented and have passed testing prior to solution go-live • Ensure all project documentation is accurate and complete, facilitating the handover to Customer Success • Conduct training on the new software or system to users who will be impacted by the implementation • Review solution designs completed by the sales team to ensure feasibility and reduce risks for implementation • Develop and execute project plans to ensure that all implementation phases for myQ Enterprise projects are completed on time and within budget • Communicate with stakeholders to identify and resolve issues throughout implementation process • Manage all aspects of an implementation project from start to finish, including planning, organizing, overseeing workflow, and communicating progress to key stakeholders; Partner with dealers, contractors, customers and external/internal stakeholders to ensure smooth implementation of software and hardware solutions • Determine key KPIs and conduct data gathering to ensure key KPIs are met or action plans are in place to help customer meet metrics • Oversee implementation of myQ Enterprise and onboarding process for long term success and scalability • Ensure all testing scenarios have been documented and have passed testing prior to solution go-live • Ensure all project documentation is accurate and complete, facilitating the handover to Customer Success • Conduct training on the new software or system to users who will be impacted by the implementation • Conduct post-implementation audits to ensure that all changes have been implemented successfully and that the new product is being used effectively • Coach and mentor new members of the team to help get them productive as quickly as possible and reinforce CG's values and behaviors. • Use all tools and processes available and keep internal systems up to date to accurately reflect project statuses, progress, issues and target dates. • Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams. • Protect Chamberlain Group's reputation by keeping information confidential. • Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies. • Contribute to the team effort by accomplishing related results and participating on projects as needed. Minimum Qualifications • Bachelor's degree in related field • 7+ years in customer facing role and/or project management role • Experience with contract negotiations • Experience leading process improvement projects • Experience working with software • High sense of urgency • Strong sense of Customer Advocacy • Proven track record of successful project implementations • Excellent communication, presentation, and interpersonal skills • Ability to work independently and with a team to meet deadlines • Ability to recognize and articulate trends and insights across the customer Preferred Qualifications • Bachelor's degree in business (Supply Chain preferred), engineering (Industrial preferred), Master's Degree in related discipline • Lean Six Sigma Green Belt Certification • PMP certification • Experience in access control • Experience in facility management • Experience with WMS, YMS, TMS implementation #LI-JS1 #LI-Hybrid The pay range for this position is $127,387.00 - $217,326.50; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies. Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence **************************. NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.

The Role This role requires 60-75% Travel. The Manager, Edibles Implementation will be directly responsible for scaling and deploying processes for cannabis infused edible products. This position will work with our Product Development team to determine scaled procedures for newly validated innovations. Once the scaled process is validated, the Edibles Implementation team is responsible for scaling the process up in our various Manufacturing facilities. Responsibilities associated with the technical role include supporting the Product Development team, supporting sites for new product validation runs, troubleshooting processing issues, escalating issues, documenting process deviations, supporting sites to quickly remedy production issues while providing best practices guidance. Green Thumb is growing fast, and as our Manager, Edibles Implementation, you will be tasked with supporting the evolving demands of our fast-paced business. You must have constant curiosity, a strong capability to train others, passion for our products and maintain a team first mentality. Responsibilities Technical Expertise: Extensive knowledge on edibles manufacturing processes, chemistry, and processing equipment. Stay up to date with the latest advancements in food processing technologies and best practices. Provide expert guidance to our manufacturing sites on food processing methods, equipment, and techniques to optimize production processes. Address and resolve technical issues, equipment malfunctions, and unexpected challenges in edibles processing. Process Improvement: Continuously assess and improve processing methods and operations for efficiency improvements, cost-effectiveness, and product quality. Recommend and implement process enhancements or automation where applicable. Instill optimized processes at manufacturing sites and challenge the status quo. Execute small batch experimentation to support all levels of formulation, scalability, automation, and national processing deviations. Training and Education: Provide training and guidance to production team on new product SOP's, best practices, safety protocols, and equipment operation. Create and deliver educational materials and refresher workshops as needed. Develop and transfer all pertinent documentation for a vertical, reliable and sustainable technical transfer for any new process. Team Management and Development Recruit, mentor, and manage other professionals responsible for supporting our production sites. Foster a collaborative and innovative work environment, encouraging cross-functional collaboration with other departments, including operations, quality assurance, and supply chain, to bring new products to market successfully. Set clear performance expectations, conduct regular performance reviews, and provide constructive feedback to ensure constant growth of our GTI team members. Documentation and Reporting: Maintain accurate records of production processes, quality control, and necessary safety measures/PPE required. Assist with the development of batch production records templates, SOP's, work aids and site readiness documents for a successful product launch. Prepare reports for management and regulatory authorities as required. Support product specification development and reviews as needed to maintain speed to market for new products. Food Safety, Quality and Compliance: Work with corporate quality team to ensure food processing operations meet all relevant regulatory and safety standards, such as FDA, USDA, and local health department guidelines. Develop and implement quality control protocols to maintain consistent product quality and safety. Identify and address any quality-related issues promptly and escalate to leadership with action plan. Aid compliance and accuracy involving product tracking, product security, and product creation. Safety & Compliance Be aware of hazards in the workspace. Retain and understand department specific training. Report safety incidents/ concerns and comply with follow-up actions. Be compliant with area safety requirements, state regulations and PPE requirements. Follow GMP, biosecurity, sanitation or other quality and compliance requirements. Perform record keeping accurately and completely as directed by a lead or supervisor. Maintain and calibrate tools, equipment and machinery as directed by a lead or supervisor. Report and escalate safety & quality concerns. Working Conditions While performing the duties of this job, the employee is regularly required to perform reaching, grasping, bending, stooping, talking, hearing, seeing and repetitive motions. Must be able to repetitively climb ladders and/or stairs and work from elevated platforms. Must be able to sit and/or stand for extended periods of time while maintaining focus. Must be able to lift, carry, and balance up to 50 pounds (and up to 100 pounds with assistance) AND must be able to do so with extreme care and caution when working with product. Must be able to work in an environment that is 85+ degrees and 70% humidity for extended periods. Ability to work in a fast-paced, changing, and challenging environment. Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil). Qualifications Associate or bachelor's degree preferred in related STEM discipline such as chemistry, biology or physics. Extensive hands-on experience in food processing, preferably in various product categories. In-depth knowledge of food safety regulations and industry standards. The ability to travel 50-75% of the time and many times with short notice. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work effectively in cross-functional teams. Strong organizational and project management skills. Ability to plan, design experiments, and problem solve. Effective time-management skills and ability to multi-task Capability of troubleshooting, fixing, and services a wide range of equipment and software without assistance. Excellent verbal and written communication skills with coworkers and management. Understanding & adhering to applicable federal, state and local laws and regulations as they pertain to the industry, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures. Additional Requirements Must pass any and all required background checks Must be and remain compliant with all legal or company regulations for working in the industry Must possess valid driver's license Must be a minimum of 21 years of age Must be approved by state badging agency to work in cannabis industry The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance. Green Thumb Pay Range$110,000-$140,000 USD

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: BI Full 6C (T4) Job Family: Software Engineering Job Qualifications: Skills: Amazon Web Services (AWS), CMMI for Development, Copado (Platform), Salesforce (Software), Snowflake (Platform) Certifications: None Experience: 10 + years of related experience US Citizenship Required: No Job Description: At GDIT we build cutting-edge applications that help the end user accomplish their mission. We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology. Own your opportunity at GDIT and you'll be a meaningful part of improving how agencies operate. Our work depends on Salesforce/AWS Implementation Manager joining our team remotely to support Centers for Medicare & Medicaid Services (CMS). Work visa sponsorship will not be provided for this role. As a Salesforce/AWS Implementation Manager supporting CMS, you will lead a team of talented DevOps engineers while overseeing the configuration integrity of all enterprise applications, including Salesforce, AWS, Snowflake, Tableau, and our Copado DevOps platform. You will leverage industry best practices, including the Capability Maturity Model Integration (CMMI) framework, to drive efficiency, compliance, and velocity while maturing our practices toward DevSecOps. In this role, a typical day will include: Defining and executing the enterprise DevOps and Configuration Management (CM) roadmap, leveraging industry frameworks such as CMMI to establish process definitions, measurements, and continuous improvement standards. Leading, managing, and mentoring a team of DevOps engineers, fostering a high-performance culture aligned with best practices for process maturity and ownership. Defining and implementing a unified CM strategy leveraging GIT that standardizes practices across multiple, distinct platforms (Salesforce, AWS, Snowflake, Tableau, etc.), ensuring the consistency and traceability required for regulatory compliance and CMMI Maturity levels. Designing, building, and optimizing robust, automated CI/CD pipelines using tools like Copado (for Salesforce), Jenkins and AWS CDK, integrating automation efforts across all application lifecycles. Driving the evolution of our current DevOps practices into a full DevSecOps model, integrating security automated testing, compliance checks, and vulnerability management throughout the entire CI/CD pipeline and infrastructure lifecycle. Overseeing the configuration integrity of all application environments (Dev, Test, Prod), managing metadata and data integrity for enterprise platforms and ensuring effective and efficient change management processes across methodologies (SAFe Agile). Implementing rigorous auditing processes and controls to ensure all platform configurations adhere to internal policies, security standards, and regulatory requirements {e.g. CMMI compliance} and ensuring that all corrective actions are tracked to closure. Producing and providing input into program-level reports, metrics, and dashboards for CMMI Compliance, offering key CM measurement data to program management in accordance with established plans for data-driven decision-making. WHAT YOU'LL NEED: Bachelor's degree and 10+ years' experience in configuration management for a software development organization. 5+ years of experience as a Release Manager, including Salesforce, in an enterprise-level environment. Expert with CMMI (specifically CMMI-DEV ML-3) process & framework. Expert understanding of configuration challenges and deployment strategies for enterprise SaaS/cloud platforms including Salesforce, AWS, and Snowflake. Strong understanding of metadata component types (custom fields, flows, Apex) within Salesforce. Expertise with branching strategies, version control (Git), pipeline automation, and orchestration using tools like Copado, Jenkins, AWS CDK, GitHub. Experience with Continuous Development/Deployment/Integration (CI/CD/I) design and best practices, and excellent knowledge in code deployment version conflict resolution. Experience working with JIRA and Confluence. Experience with Agile methodologies and frameworks such as, but not limited to: SAFe, Scrum, Kanban. Experience leading and/or managing a remote distributed team. Candidate must be able to obtain Public Trust clearance. Candidate must have lived in the United States at least three (3) out of the last five (5) years. PREFERRED QUALIFICATIONS: Experience implementing complex Salesforce DevOps pipelines with Copado or similar tools. CMMI Associate Certification or higher. Active Salesforce, AWS, and/or Copado certifications Certified SAFe Agilist, SAFe Practitioner or other Agile certification Experience integrating security best practices and compliance scanning into the CI/CD pipeline (DevSecOps). Hands-on experience with configuration management practices specific to data warehousing such and/or Business Intelligence tools such as Tableau Healthcare Service Industry or Center for Medicare and Medicaid Services (CMS) experience Ability to manage time effectively, to work under time pressure, to meet schedules and deadlines, to multi-task, to plan, organize and prioritize work assignments and pay close attention to detail. GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities Support: An internal mobility team focused on helping you achieve your career goals Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore a career in software development at GDIT and you'll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation. The likely salary range for this position is $144,500 - $195,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Remote Work Location: Any Location / Remote Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

What we're doing:Owning a home is a foundational part of building financial security and wealth in America. However, the tools and technology that support homeownership are antiquated, dependent on things like fax machines, handwritten documentation, and hours of manual review. We're here to change it. Vesta is the next-generation system of record to power the multi-trillion mortgage market. We believe that we are overdue for a core transformation - that in order to build a fully automated process and fully digital customer journeys, lenders will have to adopt a system of record platform that is modern, open, and orchestrated by best-in-class software workflows. Who we are:Our founding team is no stranger to the complexities of the financial industry. As early employees at Blend, they spent years together focused on creating modern cloud infrastructure for banks. Now, with Vesta, they are transforming the mortgage industry by creating the most flexible, open and automated origination experience, benefiting financial institutions and their customers. And, we're not alone. We've raised $55M from top tier investors, including Andreessen Horowitz, Bain Capital Ventures, Conversion Capital, Zigg Capital, and Index Ventures. We believe that our team is our greatest competitive advantage and take pride in having a team of exceptional humans. As a team, we value humility, empathy, self-awareness, and an orientation towards action. If this sounds like you and you're excited by the idea of getting in at the ground level to be part of building the infrastructure that will power the future of the finance industry, we would love to hear from you! Who you are:You're looking to join an early-stage team to build something BIG and industry changing. You love coming up with creative solutions to complex problems, working with customers to understand their goals and needs, and managing large scale, enterprise-level projects. You are deeply customer focused, empathetic, and comfortable advocating for both the needs of the customer as well as the needs of the company. You aren't intimidated about saying no when necessary to get to the right outcome. You have experience navigating large scale projects that touch a wide variety of executive, business, and technical stakeholders, as well as experience juggling several different workstreams at a time. You understand how software is deployed within mature enterprise organizations and you marry that with tight project planning and actioning. You're a company builder and team player - you're excited to shape and grow the product alongside the culture and operating rhythm of the company. About the role: As an early implementation manager at Vesta, you'll work closely with the team to: lead end to end implementation projects with our clients, from sales handoff through user testing and post-go-live, managing multiple stakeholders and critical timelines, all while ensuring we set the foundation for our customers ongoing success. become a Vesta product expert, understanding the nuances of how our product supports our customer's wide ranging needs, overseeing the configuration and customization of the LOS, and acting as a solutions consultant throughout the implementation lifecycle. collaborate with cross-functional teams, in particular sales, product, design, and engineering, to ensure we deliver the right expectations, solutions, and development velocity for our clients. develop and maintain project documentation, such as project plans, status reports, etc, to help internal and external teams assess progress, next steps, and to help mitigate potential risks and issues. build strong relationships with our customer stakeholders, acting as a trusted advisor and single point of contact for all implementation related work. Note: We don't expect you to come in understanding every nuance of the mortgage industry. However, being successful in this role will require a high degree of curiosity and willingness to understand the mortgage ecosystem.Benefits and Perks Robust medical, vision, & dental coverage (~100% of employee premiums are covered) 401(K) plan offering Meaningful parental leave - 16 weeks fully paid for all new parents, birthing & non-birthing parents (applies to adoptions as well!) Remote-first culture with a hub in San Francisco Generous Work-From-Anywhere & Wellness Benefits Monthly Doordash benefits Open & encouraged flexible time off Company offsites to get to know the team! Our cash compensation amount for this role is targeted at $130,000 - $170,000/yr. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. At Vesta, we believe that the only way we can tackle the challenging problems in front of us is by having diverse perspectives and an environment that promotes inclusivity. We're committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. As part of our onboarding process, we participate in the E-Verify program.

BridgeCare is a women-led GovTech company modernizing how families, child-care providers, and government agencies connect through a clean, intuitive, and impact-driven software platform. BridgeCare BridgeCare believes in making great technology publicly available, accessible, and easy to use. We are a small, women-led, hardworking team of technologists who make the system of child care work. We believe every child should have access to excellent early childhood education, every person should be able to pursue purpose and enjoy family, and every provider should be valued as an educator. The BridgeCare team does this by providing a user-experience-driven technology suite designed to create a functional, effective early childhood education system. BridgeCare's software is a white-label data and case management system for government agencies in the Early Childhood Care and Education (ECCE) sector. It helps parents and ECCE providers, primarily licensed child care and public preschool programs, by increasing family access to affordable child care, supporting providers, streamlining government processes, and delivering real-time data insights for better decision making. What You Will Do As a Product Implementation Manager, you'll serve as the connective tissue between our clients, implementation teams, and product organization. You'll partner closely with customers during complex enterprise implementations to understand business goals, gather detailed requirements, and translate them into clear, actionable product deliverables. This role ensures that customer-driven development is tightly aligned with our product strategy-balancing client needs, scalability, and long-term product health. Although your role will be on the product team and you'll interface closely with PMs, you won't directly manage a product/eng team or backlog. You'll influence multiple teams' roadmaps through the requirements and insights you generate. Responsibilities: Attend key client implementation meetings and workshops to deeply understand evolving requirements, workflows, and integration needs. Translate customer needs into detailed user stories, acceptance criteria, and technical requirements for the appropriate product or engineering teams. Collaborate with Product Managers to validate and prioritize new backlog items that arise during implementations. Partner with Implementation and Customer Success teams to ensure customer requirements are accurately represented internally. Identify patterns and recurring needs across customers to inform product roadmaps. Support product discovery efforts by validating feature concepts with customers and implementation teams. Help maintain alignment between customer-specific commitments and the broader product vision. Serve as a trusted partner to customers, ensuring their needs are understood while setting realistic expectations about product timelines and capabilities. Who You Are You are a skilled SaaS implementation professional with strong business analysis and project management expertise. You thrive in client-facing roles, balancing priorities, and influencing stakeholders. With a detail-oriented, adaptable, and collaborative approach, you excel at delivering complex projects that drive meaningful impact. Qualifications: 4+ years of experience as a product manager, solutions engineer, business analyst, or a related client-facing product role. Strong ability to translate complex customer requirements into clear, structured documentation (workflows, user stories, etc) and development-ready work. Excellent communication and stakeholder management skills-able to navigate conversations with both executive-level clients and engineering teams. Comfort with enterprise-level implementations, integrations, and long project cycles. A systems thinker who can balance short-term implementation demands with long-term product scalability. Comfort with ambiguity and the ability to drive projects forward even when direction is not fully defined. Benefits Mission-driven team working to drive universal access to quality early childhood education. High-impact role with autonomy, ownership, and visibility across the organization. Opportunities to shape processes, systems, and solutions as we continue to grow. Remote work, Flexible scheduling, Unlimited PTO, Medical, Dental, Vision, Long-Term Disability, Life Insurance, FSA, and Company matched 401(k). Salary: $120,000-$140,000 (based on qualifications) Business can be a powerful platform for social change, and our higher purpose is to use recruiting as a force for good to improve people's lives. BridgeCare Finance is committed to fostering a people-first culture - one that honors diversity and welcomes people regardless of their chosen or inherent identity. As part of this, we are intentional in our efforts to improve diversity, equity, and inclusion, both internally and with our clients.

The Onboarding & Implementation Manager is key driver of customer success, overseeing the complete onboarding lifecycle for new and expanding clients. This role ensures seamless integration into Future Tech's ecosystem through structured coordination, transparent communication, and operational precision. By managing account setup, service configuration, and cross-departmental alignment, the Manager enables scalable global service delivery and an exceptional customer experience. Beyond day-one execution, this role partners closely with Quality Assurance (QA) to address Operational Audit findings and drive continuous improvement initiatives. The Manager proactively identifies recurring bottlenecks, process inefficiencies, and customer pain points, implementing corrective actions to enhance scalability and customer satisfaction. They also ensure that all process documentation remains current and reflective of evolving best practices, reinforcing Future Tech's commitment to operational excellence and a best-in-class customer experience. This is a U.S.-based remote position. The work hours are Monday - Friday, 8:30a -5:30p Eastern time. Our Benefits offerings include Medical, Dental, and Vision Insurance, 401k with company match, and PTO. This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required. Key Responsibilities Customer Onboarding & Implementation Management Lead and manage the full lifecycle of the customer onboarding process through go-live. Ensure customers have a clear understanding of Future Tech's onboarding milestones, deliverables, and service expectations. Coordinate internal readiness activities: Account Creation Customer Portal Hardware Ordering / Procurement (A Stock) B Stock Processing (“Get a Computer,” “Return Equipment,” “Refresh”) Warehouse Processing / Services Configuration Services (Asset Tagging, Imaging, Software Installations, etc.) Reporting (Service Levels, KPIs, ASN, Invoicing, etc.) Serve as the primary point of contact for onboarding-related inquiries and updates. Cross-Functional Collaboration Partner with Global Supply Chain and Purchasing to ensure products, pricing, and service offerings are properly configured and globally aligned. Collaborate closely with Sales, IT, Finance, and Operations to confirm all customer requirements are documented, validated, and delivered. Facilitate communication and coordination between internal departments, vendors, and customer stakeholders to maintain full transparency throughout the onboarding process. Customer Experience & Success Design and execute an onboarding journey that provides a positive and consistent customer experience across all engagements. Proactively identify and address potential roadblocks to ensure timelines and service quality standards are met. Collect customer feedback post-onboarding to identify opportunities for continuous improvement and customer satisfaction. Documentation & Reporting Develop and maintain onboarding documentation, including customer setup guides, process workflows, and operational readiness checklists. Prepare and maintain implementation documents, including technical specifications, and work instructions. Provide regular status reports, risk assessments, and performance summaries to senior leadership and customer stakeholders. Track and report onboarding metrics (time-to-launch, error rate, customer satisfaction) to measure process efficiency. Risk Management & Compliance Identify and mitigate potential onboarding risks, including data, compliance, and logistical challenges. Ensure all onboarding activities comply with internal policies, customer agreements, and applicable regulations. Continuous Improvement Lead debriefing sessions with internal teams and customers to capture lessons learned and process enhancements. Contribute to developing scalable onboarding methodologies and tools for future customers. Qualifications and Skills Education: Bachelor's degree in Information Technology, Business Administration, Supply Chain, or a related field. Certifications in ITIL, Customer Success Management, Project Management or Process Improvement are a plus. Experience: 3-5 years of experience in customer onboarding, implementation, or service transition within a technology or hardware reseller environment. Strong background in cross-functional coordination (Sales, Procurement, IT, Supply Chain). Experience managing customer-facing initiatives and ensuring service delivery excellence. Skills: Customer Success Orientation: Proven ability to deliver exceptional onboarding experiences and build trust with customers. Organizational & Coordination: Strong ability to manage multiple implementations simultaneously with attention to detail. Vendor & Partner Collaboration: Skilled in coordinating with vendors, IT, accounting, purchasing, logistics, and supply chain teams to align deliverables. Communication: Excellent written and verbal communication skills, capable of translating technical information. Analytical & Problem-Solving: Able to identify bottlenecks, propose solutions, and optimize processes. Technical Skills: Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). Experience with CRM or onboarding software (ServiceNow, etc.) preferred. Familiarity with IT systems, hardware, cloud solutions, and configuration services beneficial. Strong documentation skills with experience translating complex workflows into clear, structured SOPs and training materials. Soft Skills: Exceptional interpersonal and teamwork skills. Customer-first mindset with a focus on long-term relationship building. Adaptability to changing priorities and customer requirements. Strong initiative and accountability in driving results. Working Conditions Full-time position; occasional travel may be required for customer visits or cross-functional workshops. This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required. Additional Information The Customer Onboarding & Implementation Manager will play a key role in shaping the first impression of Future Tech's services, ensuring new customers experience a seamless, efficient, and value-driven introduction to our organization. This role provides the opportunity to partner with a diverse global team and directly impact customer satisfaction and long-term retention. Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

At Sirona Medical, we're building software that enables physicians to work as fast as they can think. Each year in the U.S., billions of patient images are captured-and nearly all of them are reviewed and diagnosed by radiologists. These specialists are the central hub of diagnostic medicine: over 80% of all healthcare data flows through radiology IT systems. Yet despite their pivotal role, radiologists are overburdened by outdated, fragmented software which limits their efficiency and ultimately the quality and efficiency of care that health systems can provide patients. That's where Sirona comes in. We're a San Francisco-based, cloud-native software company with employees around the world. Our deep understanding of both the practice and business of radiology has allowed us to build RadOS-a unified, AI-powered operating system powering the entire radiology workflows. How Sirona Solves the Problem Sirona is uniquely positioned to transform the way radiology is practiced. We're delivering the organizational shift that both individual radiologists and entire practices urgently need: A unified, intuitive, and platform-agnostic solution A streamlined workspace that makes every part of the radiologist's workflow faster and easier The freedom to read from anywhere, for anyone By cutting clicks, optimizing diagnostic time, and unlocking efficiencies that extend far beyond the reading room into all care settings, Sirona empowers radiologists-and in doing so, we help the entire healthcare system move faster, smarter, and with greater impact on patient outcomes. For more information, please visit ******************************** Sirona Medical is seeking an Implementation Manager who will play a pivotal role in orchestrating customer success by driving the seamless execution and implementation of our innovative radiology solutions for our valued clients. In this integral position, your creative mindset and adaptability will be paramount as you collaborate closely with clients and internal stakeholders to craft and tailor solutions that not only meet but exceed customer expectations. This role can be remote working out of the United States. Key Responsibilities: Serve as the main point of contact for the successful implementation of our radiology solutions in practices of all sizes, guiding the process from contract execution to Go Live and stabilization Develop and execute strategic project plans that serve as not just milestones but gateways to client satisfaction and enduring partnerships Collaborate effectively with cross-functional teams, including Sales, Product Development, Customer Support, and Integrations, to ensure a seamless integration process and uphold client satisfaction Anticipate and adeptly navigate potential project risks, proactively identifying challenges and presenting creative solutions Conduct regular status meetings with clients and internal teams, providing clear and concise updates on project progress Establish and nurture strong relationships with key client stakeholders, serving as the primary point of contact throughout the implementation process Coordinate the product release process as it pertains to client stakeholders, ensuring timely and high-quality solution releases that meet end users' needs Key Qualifications: An in-depth understanding of the radiology field and a keen awareness of the unique challenges associated with implementing technology solutions in this domain A proven track record of successfully managing PACS implementations (5+ years) and other large-scale projects Extensive experience in stakeholder management, with the ability to navigate and influence at all levels (executive, end user, etc.) Strong problem-solving skills, with the capacity to think strategically and make data-driven decisions Preferred Qualifications: PMP certification Previous experience with PACS implementations is highly preferred Previous experience in a startup or fast-paced environment is highly preferred Note: As a startup, this role may require additional responsibilities and flexibility beyond the scope outlined above. Adaptability and a willingness to embrace new challenges are key attributes for success in this position. Working Conditions: Travel required, up to 50% certain months, based on customer onboarding activity Remote work is acceptable for the right candidate. Benefits: Stock Options Medical, dental, vision insurance Life insurance Maternity and Paternity Leave Flexible time off 401K matching MacBook Pro Sponsorship for conferences, continuing education, etc. The annual US base salary range for this full-time position is $110,000 - $135,000 + equity + benefits. Pay scale is flexible depending on experience. Within the range, individual pay is determined by work location and additional factors, including job-related skills, competencies, experience, relevant education and training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

**Your Role & Accountabilities:** The Financial Project Manager ensures financial accuracy, compliance, and efficiency across global implementation projects. This role leads financial workstreams from project kick-off through post-launch support, partnering with clients and internal teams to deliver seamless financial operations. You'll combine analytical expertise with project leadership to optimize processes, enhance client experience, and support organizational transformation. Key Responsibilities + **Financial Management:** Oversee invoicing, expense processing, global earnings reporting, and audit controls. Develop funding models and implement systems that ensure compliance and accuracy. + **Client Engagement:** Serve as the primary financial contact during onboarding and implementation. Communicate requirements, timelines, and deliverables clearly to clients and internal teams. + **Project Leadership & Technology Enablement:** Manage financial workstreams, document processes, and leverage technology platforms for reporting, invoicing, and compliance tracking. + **Stakeholder Collaboration:** Partner with teams across Sales, Legal, Pricing, and Operational Accounting to align strategies and drive process improvements. + **Compliance & Risk Management:** Review contracts for financial implications, manage supplier setup, and monitor data integrity through audits and validations. + **Transition Management:** Lead the migration of in-flight moves, ensuring continuity and minimal disruption during global implementations. + **Integration Support:** Coordinate client integrations, including API, SFTP, and other protocols, validating accuracy and functionality. + **Business Development:** Provide financial input for RFPs and pricing models, ensuring compliance and accuracy in proposals. + **Post-Launch Support:** Deliver hyper care for initial billing and payroll cycles, ensuring timely invoice delivery and payment. + **Continuous Improvement:** Document lessons learned and recommend technology-driven solutions for scalability and efficiency. **How You Succeed:** Our **_winning behaviors_** represent how we succeed and what we believe in, they shape our culture, and enable our employees and business to continuously thrive. Always aspire to role model these. + _Obsess about Growth_ _:_ focus every day on making a big impact and accelerating growth + _Relentlessly Focus on Talent:_ be the reason we attract and keep phenomenal people + _Always Find a Better Way_ _:_ explore and embrace what is possible + _Achieve Exceptional Results_ _:_ take decisive action and deliver on your commitments **Who You Are:** + Highly organized, proactive, and able to manage multiple priorities in a fast-paced environment. + Strong communicator with the ability to influence stakeholders at all levels. + Detail-oriented with a focus on accuracy and compliance. + Comfortable working across global time zones and adaptable to diverse cultural environments. + Tech-savvy and eager to leverage technology for process improvement. **Experience You Need:** + Bachelor's degree in Finance, Accounting, Business, or related field. + 3+ years of experience in financial management, accounting, or client-focused roles. + Solid understanding of financial principles, invoicing processes, and global earnings reporting. + Proficiency in Microsoft Office Suite and project management tools. + Familiarity with integration protocols (API, SFTP, EDI) and global mobility processes is a plus. **About Cartus:** Cartus, founded in 1955, is a leading provider of global relocation solutions. We offer a comprehensive range of services, including logistical support, international assignment compensation, intercultural and language training, and consulting solutions. Our mission is to help relocating employees and their families find their way to new homes, new communities, and new experiences. We are headquartered in Danbury, Connecticut, with additional offices worldwide. Cartus is committed to innovation, adapting to market dynamics, and maintaining a strong, stable foundation to execute our bold vision of being a tech-enabled service company. We prioritize diversity, equity, inclusion, and belonging, which strengthens our teams and fuels our success. **About Anywhere** **:** Anywhere is leading the world on a better journey home, helping people make moves that matter. Our purpose is to empower everyone's next move, whether for career, business, or home. We move with integrity, heart, and as one team, always striving for growth, finding better ways, focusing on talent, and achieving exceptional results. As part of the Anywhere family, Cartus benefits from best-in-class brokers, agents, and real estate thought leaders, ensuring we deliver superior service to our clients and relocating employees. Cartus (*********************** is leaning into its essence, **Where Mobility Meets Agility ** . With nearly 70 years in operation, Cartus is an industry leader in global talent mobility and corporate relocation services. Cartus manages all aspects of an employee's move across 190+ countries to facilitate a smooth transition in what otherwise may be a stressful process. The company supports hundreds of corporate and government clients-including more than a third of Fortune 100 companies-with domestic and international mobility, recruitment and talent management, outsourcing, policy consulting and DEI mobility solutions, international assignment compensation and gross-up services, remote and hybrid workforce solutions, and language and intercultural solutions. Cartus is a subsidiary of Anywhere Real Estate Inc. Anywhere Real Estate Inc. (************************ **(NYSE: HOUS) is moving real estate to what's next.** Home to some of the most recognized brands in real estate Better Homes and Gardens Real Estate (*********************** , Century 21 (*************************** , Coldwell Banker (******************************** , Coldwell Banker Commercial (****************************** , Corcoran (************************** , ERA (********************* , and Sotheby's International Realty (*********************************** , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world. **At Anywhere, we are empowering everyone's next move - your career included.** What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. **We pursue talent** - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. **We value our people-first culture,** which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report (********************************************************************** . We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including: + Great Place to Work + Forbes World's Best Employers + Newsweek World's Most Trustworthy Companies + Ethisphere World's Most Ethical Companies EEO Statement: EOE including disability/veteran

ai Ola is a deep tech lab specializing in Conversational AI, Voice AI, and Speech Technologies. We develop advanced ASR (Automatic Speech Recognition) and TTS (Text-to-Speech) solutions that deliver over 95% accuracy in any language, accent, or environment. Our platform empowers enterprises to convert spoken workflows into structured, actionable data in real time. Clients include leaders in aviation, retail, healthcare, and manufacturing. Role Overview We are seeking a highly driven and detail-oriented Enterprise Implementation Manager to lead the delivery and long-term success of our largest enterprise accounts, including Fortune 500 companies. This role goes beyond coordination - it requires end-to-end accountability for client programs as well as hands-on technical ownership. You will manage onboarding, implementation, and adoption across multiple projects while also getting directly involved in account setup, workflow administration, and system configuration. The ideal candidate is not afraid to "get their hands dirty," quickly learning and mastering new tools, ensuring accuracy in setup, and independently executing technical tasks. This is a client-facing role that requires exceptional project management discipline, cross-functional leadership, technical acumen, and client-facing confidence. Requirements * B.A./B.Sc. in Business, Engineering, Computer Science, Industrial Engineering, or related field. * 3-5 years of experience in Program Management, Implementation, or Enterprise Delivery (preferably in B2B SaaS/AI)- a must * Proven ability to manage enterprise accounts end-to-end and own delivery outcomes- a must * Demonstrated technical aptitude: configuring workflows, administering accounts, and mastering new internal tools- nice to have * Strong project management skills with the ability to set timelines, enforce accountability, and deliver results. * Experience coordinating across global teams (including offshore). * Hands-on technical background (software development, solutions engineering, or technical support) is a strong plus. * Excellent communication and presentation skills, including with executive stakeholders. * Startup experience is nice to have - ability to work in ambiguous environments is important. * Remote work with monthly client visits. Success in this role is measured by client adoption, program expansion, and accuracy of implementation (low error rates in configuration/setup). Responsibilities Program Ownership * Own end-to-end delivery of enterprise programs, from onboarding through expansion. * Manage multiple workstreams and timelines, ensuring milestones are met and dependencies are managed. * Coordinate cross-functional collaboration with Product, R&D, and offshore teams. * Act as the accountable owner of program success, ensuring no gaps in execution while being highly detail oriented. Technical Setup * Configure client accounts, including user management, permissions, and workflow setup. * Operate ai Ola's internal tools and platforms, learning new features quickly and applying them independently. * Troubleshoot and resolve setup-related issues to prevent client-facing errors. * Collaborate with technical teams to ensure correct integrations and configurations. Client Management * Serve as the primary point of contact for enterprise clients, maintaining strong executive and operational relationships. * Provide proactive communication, reporting, and leadership across all active projects. * Ensure a reliable presence in client-facing meetings, leading with professionalism and accountability. Enablement & Adoption * Lead workshops, training sessions, and onboarding tailored to customer teams and use cases. * Guide clients in leveraging AI-driven workflows to achieve measurable results. * Deliver POCs, demos, and enablement sessions with technical precision. Internal Leadership * Represent the customer internally, surfacing needs and blockers to leadership. * Work closely with Product and Engineering to troubleshoot, prioritize features, and improve workflows. * Report on account health, adoption metrics, and ROI impact. Salary Range is between 110-140K annually.

Venn is at the forefront of healthcare staffing and resource optimization. Designed by Jackson Healthcare, leaders in the healthcare staffing industry, Venn addresses challenges that directly impact healthcare organizations through staffing optimization, supplier management, and workforce solutions technology. Venn drives a new perspective in the market and capacity to achieve optimal results by customizing workforce models specific to each client and actively shaping the future of healthcare workforce optimization. We are a Jackson Healthcare company and we are now the second largest healthcare staffing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities. The Implementation Manager plays a critical role in supporting the successful implementation and optimization of the VMS platform. This position works closely with clients, sister companies and the Venn team to lead system administration, maintain workflows, and ensure training materials are current and effective. The Implementation Manager serves as a key resource for system updates, documentation, and administrative support throughout implementation and ongoing operations. ESSENTIAL FUNCTIONS AND BASIC DUTIES: System Administration & Maintenance - 30% Complete and/or lead audit the configuration of the VMS, Kimedics, in alignment with workflows, requirements and data collection Perform updates to system settings, user profiles, and approval processes as directed Maintain data integrity through regular audits and clean-up activities. Serve as Tier 2 support for VMS configuration updates post go-live Own ticketing system of VMS updates required at the request of Program Management Implementation Management - 25% Build, maintain project plans and timelines in Smartsheet Provide VP, Client Implementation project status updates including milestones, risks and deliverables Prepare documentation, workflows, training guides & reports for client and internal meetings Lead Venn stakeholders for user acceptance testing (UAT) and troubleshoot issues as needed in partnership with Product Training & Go-Live/Post Go-Live Support - 15% Assist in the delivery of end-user training session and VMS demos (including sales) Help gather feedback from users to enhance training materials and system usability Provide post go-live training support, hyper-care and change management tracking Workflow & Process Documentation - 10% Update process workflows, standard operating procedures (SOPs), and system guides to reflect current practices Create step-by-step QRGs, user guides, and other training documentation SECONDARY FUNCTIONS (IF APPLICABLE) May work on special projects or other duties as assigned SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY May communicate with external vendors, clients, and providers QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS Bachelor's degree or equivalent experience in Business, Human Resources, Information Systems, or a related field preferred 3-5 years of experience in systems administration, vendor management systems, project coordination, or related roles. Familiarity with VMS platforms required KNOWLEDGE, SKILLS, AND ABILITIES Ability to adhere to and exhibit the Company Values at all times Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, Visio, Teams) Working knowledge of VMS and MSPs Strong technical aptitude with the ability to quickly learn new systems and tools. Ability to create processes, document and implement Ability to be entrepreneurial and problem solve Ability to effectively manage multiple competing priorities in a fast-paced environment Strong communication skills - both oral and written Ability to build strong business relationships at all levels Ability to work in remote environment Strong interpersonal skills Excellent attention to detail Excellent organizational and time management skills Ability to work independently and collaboratively Solid critical thinking and creative problem-solving skills Ability to consistently meet goals, commitments, and deadlines Ability to work with sensitive information and maintain confidentiality KEY COMPETENCIES REQUIRED Communicates Effectively Innovative Customer Focus & Teamwork Quality & Results-Oriented Decision Making Resourceful & Tenacious Develops Self Technical Skills PHYSICAL, MENTAL, WORKING CONDITION, AND TRAVEL REQUIREMENTS Typical office environment - sedentary with typing, writing, reading requirements. May be able to sit or stand. Speaking, reading, writing, ability to use a telephone and computer Ability to exert up to 10 lbs. of force occasionally Ability to interpret various instructions Ability to deal with a variety of variables under only limited standardization Ability to travel up to 20% of the time What is in it for you Company-paid benefits (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions). Healthcare benefit options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance). Paid parental leave. Company sponsored 401k plan with company matching. PTO that accrues at a rate of 15 days/year for 1st year and continues to increase with tenure. Remote/work from home job opportunities Disclosures Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles. As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing. We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.

Want to be a bswifter? At bswift we've been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces. We're looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you! ABOUT US bswift is a leading benefits administration company that specializes in providing tailored solutions for our clients. Our mission is to simplify the complex world of employee benefits and deliver exceptional service to our clients. We are looking for a talented and experienced individual to join our team as a Implementation Discovery Manager. WHAT YOU'LL DO The Implementation Discovery Manager (IM) owns the client onboarding experience for new Health & Welfare implementations by gathering requirements, consulting on best practices, and collaborating with internal teams to address unique client needs. This role is accountable for ensuring a high-quality onboarding experience from the client's date of hire through finalization of requirements and transition to ongoing client care. WHAT YOU WILL BE RESPONSIBLE FOR (Essential Functions) Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Discovery Leadership & Requirements Gathering Lead and project manage the discovery phase for new Health & Welfare client implementations to achieve individual, team, and company goals. Guide clients and internal teams through defining and documenting requirements by reviewing source documents such as Legal Plan Documents, SPDs, and HR materials. Identify and document plan administration requirements, including: Benefits Class Matrix Plan Requirements Templates Rates Permissions Field Options Site Text Demographic and benefit data import files Vendor and payroll export file requirements Client Consulting & Best Practices Proactively consult clients on industry best practices and system/process changes needed to achieve their goals. Research and recommend system enhancements and assist Product Managers and Developers with enhancement specification development. Lead client-facing meetings, including kickoff, requirements gathering, requirements review, and other implementation touchpoints. Project & Risk Management Identify and mitigate project and staffing risks; escalate appropriately. Manage timelines with internal implementation teams and external client stakeholders. Ensure that requirements are collected and finalized for all services included in scope. Manage client expectations by anticipating issues, communicating turnaround times, and escalating changes in scope or services as needed. Cross-Functional Collaboration & Continuous Improvement Partner with internal teams to ensure all scoped services are accounted for in the requirements process. Stay current on industry trends and recommend enhancements to the company's client service approach. Develop and implement strategies to improve client and broker satisfaction. Assist with sales and marketing efforts as needed. Act as a coach and mentor to others within the organization. WHAT YOU NEED TO SUCCEED (Required Education and Experience) Bachelor's degree in business administration or related field 5+ years of client relationship, consulting, and implementation experience Experience with benefits administration and implementation methods Excellent written and verbal communication skills across internal, external, technical, and non-technical audiences Proven ability to build and maintain strong relationships with clients and brokers Strong customer service orientation Ability to work both independently and collaboratively Ability to make timely decisions in a fast-paced, ambiguous environment Ability to quickly synthesize complex subject matter Strong problem-solving skills and analytical thinking High degree of reliability, organization, accuracy, and follow-through Demonstrated initiative, resourcefulness, and willingness to innovate Advanced proficiency in MS Excel (VLOOKUPs, PivotTables, data summaries) and working knowledge of MS Office Suite Willingness to travel as needed NICE TO HAVE (Preferred Education and Experience) Experience with benefits administration platforms (e.g., bswift, Workday, UKG, ADP) Prior experience leading cross-functional discovery or requirements-gathering sessions Strong understanding of Health & Welfare plan design OTHER DUTIES Please note this is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Why Join bswift? At bswift, we empower our employees to make a meaningful impact, innovate, and grow. Joining our team means stepping into a collaborative and dynamic environment that values creativity, initiative, and a passion for client success. We are dedicated to fostering an inclusive workplace that celebrates diversity and values each team member's unique contributions. Benefits of Working at bswift: Comprehensive Health Benefits: Access to health, dental, and vision plans to support your wellness and that of your family. Competitive Compensation: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles. Remote first, Office friendly environment! No time to commute? No problem! Retirement Savings Plans: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs. Professional Development: Opportunities for career growth, including training and access to resources to support your career progression. Supportive Culture: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued. Employee Wellbeing Initiatives: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work. Make an Impact: At bswift, your work directly contributes to transforming how organizations approach benefits administration and client engagement. Join us to be part of an organization that is making a meaningful difference in the lives of our clients and their employees. Specific benefit offerings vary by position and may be subject to change. Standard working hours are 8am-5pm Central Time, unless otherwise stated in the Job Description. In the spirit of pay transparency, we are excited to share the base salary range for this position is $90,000-$110,000, exclusive of fringe benefits or potential bonuses. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package! At bswift, our mission is clear: Become the preeminent benefits administrator through exceptional people, innovative technology, and delighted customers. And our values are at the heart of everything we do to accomplish that mission. We Pursue Excellence, Embrace Accountability, Deliver Superior Service, and strive to Be A Great Place To Work . We take pride in having an engaged, collaborative team that goes the extra mile to get the job done right. bswift has been regularly named one of Chicago's Best and Brightest Companies to Work For , as well as one of the Nation's Best and Brightest Companies to Work For year after year. We offer a fun, flexible, and creative environment where you can grow both professionally and personally. If you have what it takes to join our award-winning culture, we'd love to hear from you!

Our Commitment to Our Team At Pipe17, our values aren't just words on a wall. They're how we operate every day. We are a high-performance team built around ownership, integrity, and a strong bias for action. We set bold goals, hold ourselves accountable, and move fast to solve customer problems. Every team member owns their decisions and drives outcomes. No one waits for permission. We operate with urgency, but not recklessly. We focus on what matters most, take initiative, and course-correct quickly when needed. We value people who speak up, follow through, and take pride in their work. Teamwork is at our core. We win together, support each other, and celebrate our shared victories. Collaboration across functions is a daily practice, not just something we talk about. We learn from each other, improve constantly, and rally around our mission: unify commerce after the buy button. We act with integrity. We do what's right, even when it's hard. That's how we build trust with each other, our customers, and our partners.If these values resonate with how you like to work, you'll fit right in. Order Network eXchange (onX) Implementation Manager Department: Professional Services / Implementation Reports To: VP of Customer Success Pipe17 is seeking a highly technical Implementation Manager to lead customer integration, adoption and implementation of the Order Network eXchange (onX); a new agentic commerce interoperability standard. This is a hands-on role at the intersection of AI, commerce technology, connectivity, and post-purchase operations. You'll be responsible for helping customers and partners implement the Order Network eXchange (onX) standard to modernize their order, inventory, and fulfillment data flows across systems such as OMS, ERP, WMS, and 3PL platforms. You'll also work closely with product, engineering and partner teams to define best practices for onX, Model Context Protocol (MCP) and API-based orchestration and real-time data exchange between connected commerce systems. What You'll Do Lead customer implementations of integration, inventory, and order management frameworks, including early Order Network eXchange (onX) implementations. Translate complex order workflows across OMS, ERP, and fulfillment systems into scalable automation models. Develop Pipe17's Order Network eXchange reference implementation including: templates, and reference architectures for modern commerce MCP, API and event-based data flows. Partner with solution engineers and product teams to optimize onX deployment, testing, and validation. Create onX onboarding guides, integration documentation, and technical enablement materials for customers and partners. Support pre-sales conversations by advising brands and 3PLs on connectivity and implementation strategies. What You'll Bring 5+ years of experience in commerce integration, OMS/WMS/ERP connectivity, or API-driven implementations. Strong technical understanding of modern commerce infrastructure and integration patterns (MCP, REST APIs, webhooks, EDI, event streaming, etc.). Experience with platforms like Shopify, NetSuite, Manhattan, IBM Sterling, Exceptional communication skills and the ability to translate technical detail into business outcomes. Curiosity, agility, and the drive to build something foundational in a fast-moving industry. Compensation (US FTE) Competitive salary Great healthcare + dental + vision coverage Retirement plan Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need. Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation About Us Pipe17 is a venture-funded software company headquartered in Seattle, WA with a significant presence in the San Francisco Bay Area. We provide an AI-native OrderOps platform that makes commerce operations effortless for brands and 3PLs. Pipe17 connects sales channels, marketplaces, ERPs, WMS, and trading partners through one integration, automates order and inventory flows, and delivers real-time visibility so operations stay proactive - not reactive. With Pipe17, companies scale omnichannel, onboard faster, protect margins, and reduce operational costs - all while serving customers better. Pipe17 sells directly to merchants and 3PLs and through a growing ecosystem of technology and services partners. The company is backed by GLP Capital Partners, a leading investor in ecommerce logistics. Pipe17 recently announced its Series A funding to accelerate growth and category leadership. You can read more here.

Welcome to Clearway Health - a recognized Great Place to Work and destination organization! We are an award-winning culture where talented people are respected, informed, engaged, empowered, developed - and where they want to grow and make a difference. We offer a wide range of benefits, perks and wellness programs in addition to continuous learning opportunities to help you grow. At Clearway Health, diversity, equity, inclusion and belonging are an essential part of our business and workplace culture. Clearway Health emerged as a solution from Boston Medical Center to improve access to care, provide personal support and manage the complex specialty medication needs of vulnerable patients and their families. We partner with hospitals, health systems and the communities they care for to accelerate their specialty pharmacy programs. At Clearway Health, we take great pride in our High Five! Values to provide best in class experiences for our employees, our clients and their patients. We welcome you to follow us on LinkedIn where you can also learn more about our company, culture, people, and careers. POSITION SUMMARY: Clearway Health (CH) is a fast growing, health system-based service provider. We help other health systems build, develop, and operate their own specialty pharmacy program aimed at providing exceptional patient care and outcomes while delivering significant financial results. Our partnership model assists with all aspects of specialty pharmacy program development (including embedding pharmacy resources directly within your clinics), leveraging our deep expertise acquired from directly operating within an academic health system and health plan. The Onsite Implementation Specialist Team Manager (Team Manager) will be responsible for successful client implementation of specialty pharmacy services and optimization onsite during the course of implementation along with a clean and consistent hand off to the permanent onsite team Pharmacy Director, onsite team and the Clearway Health Client Success team. This role will also be focused on setting the direction for the onsite Implementation Specialist Team along with guiding growth and development of the members of this team. The Team Manager will listen, present and advocate for the Clearway Health program with client Pharmacy Leaders, they will also work with the clinical team (physicians, nurses, clinical staff) along with pharmacy team members, to provide integrated support to patients and pharmacists as a ‘hands-on” approach to total quality patient care. This person will also work closely with patients to deliver a full continuum of medication adherence support by utilizing various tools and applications. Responsible for managing and growing an existing client base as well as meeting all goals and enrollment metrics throughout the course of implementation. **This position may require up to 75% travel for the success of implementing new sites** ESSENTIAL RESPONSIBILITIES / DUTIES: The Onsite Implementation Specialist Team Manager will be responsible for: Implementation & Change Management Lead and facilitate meetings that align with implementation plan and overall company goals as assigned by Senior Implementation Manager. This includes initial meetings with clinic and medical leadership and reoccurring change management meetings. Oversees the onsite implementation work stream and development of client specific and centralized processes for safe and efficient fulfillment of specialty pharmacy services. Work with Pharmacy leadership to establish individual performance goals. Responsible for the overall accountability of the advance team, ensuring staff are meeting monthly goals, annual growth, and annual targets. Monitor overall performance against goals. Plans, approves, and implements actions for the timely development and progress of Implementation Specialist Team. Accountable for overseeing and managing to meet implementation goals and targets. Adapt to varying communication to support details of the implementation to pharmacy and other health system leaders Identify key adherence influencers and work in teams to enhance these relationships and to develop leads, initiating relationships and effectively turning leads into active patient accounts. Encourage patients of specialty clinics to utilize Clearway Health pharmacy to fully benefit from its superior patient care services. Guide team in anticipating identifying obstacles to utilizing the services; understand and address both financial and healthcare needs of clients; promote ordering capabilities, features, benefits and services; listen to client's needs and expectations regarding their ordering preferences, establishing credibility and increasing treatment adherence rates. Identify technical and operational barriers inhibiting growth of CH services and escalate as needed. Advise and develop on the refinement of workflows and processes post launch to help clients and clinic teams deliver CH Specialty pharmacy experience to patients. Identify root causes of issues; takes the lead to design new processes and quality improvements while fostering a positive work environment onsite. Oversee knowledge transfer and a smooth transition post implementation to Site Manager/Director. Team Leadership Cultivates leadership and coaching skills by training, mentoring and providing support to assigned Implementation Specialist team and pharmacy support staff; provides team development, skills, and responsibilities, including but not limited to: Developing unit goals that are aligned with the department/corporate goals. Monitoring productivity and performance to identify and evaluating program metrics, strengths and training opportunities in relation to operational effectiveness. Report on metrics as outlined by management and departmental leadership. Encourages staff and personally advances professional growth and development through participation in educational programs and workshops and maintaining knowledge of industry standards and practices. Contributes to and participates in the development, implementation and revision of policies affecting overall operations, quality of care and patient satisfaction. Instills a commitment to quality and excellence. Handle all escalated patient related questions, problems and complaints. Reviews and resolves all issues to ensure compliance and satisfaction of legal requirements, company objectives and customer satisfaction. May step into pharmacy workflows as necessary to support Implementation Specialist Team or Client Pharmacy Staff. Identify root causes of issues; takes the lead to design new processes and quality improvements. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). JOB REQUIREMENTS: Travel required = 75% EDUCATION: HS Diploma or G.E.D. required BA preferred CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: Must be currently registered as a Pharmacy Technician with the Board of Pharmacy in the state of residence of the client. Must have current active National Certification verified by PTCB or ExCPT. EXPERIENCE: Requires at least 6 years of pharmacy experience (as a technician, buyer, or leadership role, etc.), with demonstrated leadership skills. Additional experience including direct supervision of employees is preferred and highly desired. Experience in a hospital setting in a pharmacy department preferred. KNOWLEDGE AND SKILLS: General understanding of the healthcare industry, pharmaceutical trends, market dynamics, competitors and FDA regulations. Excellent English oral and written communication skills required; as well as ability to communicate professionally over the phone. Excellent interpersonal skills to provide superb personalized customer service and to instill confidence and to advocate for patients; ability to explain required information to customers in a comprehensible manner. Demonstrated success in persuasion, influence and negotiation skills. Other professional skills and qualities: organized, strong attention to detail, ability to self-direct through multitasking and prioritizing, dependable, empathetic, focused on quality service, goal oriented. Cultural sensitivity, understanding, and comfort with a wide range of social, racial and ethnic populations. Must practice discretion and confidentiality as position deals with highly sensitive and private data. Ability to understand, explain, and actively promote the company's objectives through direct coordination and commitment to the program's goals. Ability to be self-directed, multi-task, prioritize essential duties and meet deadlines. Flexibility to adapt to changes in the departmental needs including but not limited to: offering assistance to other team members, adjusting assignments, etc. Highly proficient in Microsoft Office particularly Excel, Word, and Outlook. Ability to quickly learn other relevant applications that support management of patient care and assigned responsibilities; and ability to extract necessary information. Additional preferred qualifications: Knowledge of transplant, hepatitis C, infectious diseases (including HIV), oncology and/or other specialty medication therapies preferred. Bilingual or multi-lingual skills (beyond that of English) appropriate to the patient population served is a plus. Experience with submission of prior authorization requests to third party payors Familiarity with 340B drug program and ACO hospital models. Knowledge of QS1/NRx, EPIC, Salesforce, Navinet or other pharmacy and/or EMR systems This information is being provided to promote pay transparency and equal employment opportunities at Clearway Health. The current annual compensation range for this position is $87,000 - $109,000 . The actual rate within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.

Enterprise Software Implementation | Strategic Consultation | Project Leadership About This Role As an Implementation Manager at FourKites, you will serve as the strategic orchestrator behind enterprise transformations for Global 1000 companies managing complex supply chains. This role combines deep functional consultation with comprehensive project management to ensure successful software deployments. You will act as the trusted advisor who transforms complex logistics challenges into streamlined solutions, building stakeholder relationships while ensuring enterprise implementations deliver measurable business outcomes. Impact & Scope: Each implementation you lead directly enhances supply chain visibility for major enterprises, contributing to operational efficiency improvements and cost reduction across global logistics networks. Core Responsibilities You will be part of our Global Implementation team, committed to helping enterprise customers successfully adopt FourKites as both a technology solution and a strategic approach to supply chain visibility across their organization You will serve as a trusted advisor and empathetic customer advocate, problem solver, and product expert to support customers building their first supply chain visibility workflows in FourKites You will be a consultant focused on onboarding our rapidly growing Global 1000 customer base, ensuring they get off on the right foot and continue to derive maximum value from the platform over time You will deeply understand both FourKites' capabilities and each customer's unique business challenges, including the operational issues being resolved through implementation, to serve as both a product expert and strategic partner through the change process You will execute implementations for each customer based upon their specific processes, requirements, and jointly established goals to ensure successful adoption; tailoring approaches to meet customer objectives as needed You will facilitate the implementation process and associated activities, such as stakeholder training, executive reviews, and regular progress meetings to ensure project success and platform adoption You will oversee complex enterprise projects from initiation through deployment, coordinating internal teams (technical leads, carrier operations specialists) and external stakeholders across multiple time zones You will develop comprehensive project roadmaps with clear milestones, managing scope changes while maintaining delivery timelines and identifying potential challenges early You will serve as a valuable liaison to our product team, providing real-time customer feedback and helping to align our product roadmap with customer visions and operational goals You will partner with internal relationship stakeholders including Sales and Customer Success to deliver a cohesive customer experience from pre-sales through transition and beyond You will analyze the strengths and opportunities of our implementation approach, both at individual customer and program levels, to drive continuous enhancement of how we serve our enterprise clients You will maintain alignment between executives, IT teams, operations managers, and end users throughout the implementation lifecycle, ensuring smooth handoffs and long-term success Who You Are You have 4+ years of experience implementing enterprise SaaS solutions with demonstrated success managing complex, multi-stakeholder projects from initiation to completion You're genuinely passionate about helping customers see the value of FourKites as a solution for their supply chain challenges and serving as an advocate for their success You have proven ability to present to and influence C-suite executives and technical architects, adapting your communication style to diverse organizational cultures You excel at facilitating productive meetings, resolving conflicts, and maintaining team alignment across global enterprise environments You have the analytical capability to break down complex business processes and identify optimization opportunities while adapting successfully to dynamic environments with shifting priorities You have a track record of delivering projects that meet or exceed customer expectations with meticulous attention to quality and detail You can translate technical concepts clearly to business stakeholders and vice versa, creating comprehensive documentation that serves as a blueprint for success You have proven success collaborating across sales, product, engineering, and customer success teams to deliver cohesive customer experiences You have strong SaaS implementation expertise (supply chain, logistics, or transportation experience is a strong bonus) You're committed to continuous learning and improvement, using customer feedback to enhance both individual and program-level effectiveness You're able and willing to travel to customer sites for key implementation milestones such as kickoffs, training, and customer success transitions (20-25% travel expectation, focused on strategic moments rather than constant travel) About FourKites FourKites is the leader in AI-driven supply chain transformation, pioneering advanced real-time visibility for global enterprises. Our Intelligent Control Tower™ creates a real-time digital twin of orders, shipments, inventory and assets, processing over 3.2 million supply chain events daily to help 1,600+ global brands prevent disruptions and move from reactive tracking to proactive supply chain orchestration. Working at FourKites We provide competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe, including: 5 global recharge days, in addition to standard holidays, and a hybrid, flexible approach to work Parental leave for all parents, an annual wellness stipend and volunteer days Opportunities throughout the year to learn and celebrate diversity Access to leading AI tools and foundation models, with the freedom to experiment and find creative ways to be more effective in your role Competitive compensation package with performance-based incentives Professional development opportunities and career growth paths within a rapidly expanding organization FourKites is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We're building the AI-powered future of maintenance. UpKeep is on a mission to reinvent how the physical world runs-starting with the frontline teams who maintain it. We're the creators of the world's first AI-first CMMS (Computerized Maintenance Management System), equipping technicians and facilities teams with automation, machine learning, and predictive insights that drive operational speed, safety, and efficiency. What started as a garage-built prototype is now a fast-scaling SaaS company, backed by Insight Partners, Emergence Capital, and Y Combinator. Over 4,000 companies-including Shell, Yamaha, Unilever, and Marriott-run on UpKeep to modernize their asset operations. We're leading the $30B category shift toward Asset Operations Management, where uptime, intelligence, and AI converge. Why join us: Own the AI-first transformation of an entire industry. Every feature we ship leverages AI-from predictive work orders to sensor-driven automations. You're not just iterating-you're pioneering how data reshapes physical operations. Real traction, real scale. Recognized as Gartner's #1 Facility Management solution and G2's top-rated CMMS, we've earned market leadership through product, not puff. A company where builders thrive. We move fast, optimize for outcomes, and give high-agency operators the autonomy to ship big things. Our culture rewards bold thinking, not bureaucracy. Global team, local energy. With 100+ employees across the world, we support remote-first work with deep investment in our LA HQ-where certain roles and leadership converge for rapid innovation. Equity and upside, not just a paycheck. Competitive comp, meaningful ownership, and benefits that support your health, focus, and long-term growth. If you're driven by impact, energized by AI, and hungry to transform a legacy industry-we're hiring! POSITION SUMMARY The Implementation Manager is responsible for guiding new customers through a high-quality onboarding experience that sets them up for long-term success with UpKeep. This role combines project management, technical configuration, and consultative coaching to ensure each customer deploys UpKeep using proven best practices. Implementation Managers are a frontline driver of retention, value adoption, and customer satisfaction. They play a critical role in helping customers modernize their maintenance operations and unlock the power of UpKeep's AI Intelligence Suite. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Work with new and current customers to configure and deploy their UpKeep account to meet their specific business needs. Serve as an UpKeep and Implementation subject matter expert by acting as the key Project Manager ensuring accurate completion of onboarding tasks. Manage implementation end to end as the key driver responsible for the success of the project. Act as the frontline of retention by establishing a strong foundation for each customer, ensuring best-practice setup, deployment discipline, and early value realization that reduces churn risk. Serve as a catalyst for operational transformation by assessing customer workflows and applying UpKeep's AI Intelligence Suite to automate manual effort, improve efficiency, and elevate their maintenance strategy. Understand and use project management concepts including scope management, time management, and issue management. Facilitate remote and on-site training programs, with travel up to 20%. Provide an excellent customer experience through high-quality communication and interactions. Assist customers with mapping and migrating data into UpKeep using AI tools and best practices. Support integrations between UpKeep and other systems. Work closely with cross-functional teams to ensure successful deployment. Establish and maintain relationships with executive sponsors, stakeholders, and project team members. Identify areas for improvement in the product and implementation process. Advocate for customer needs cross-departmentally. Document lessons learned and recommended process improvements. EXPERIENCE Bachelor's Degree a plus in business, communications, or similar field 4+ years experience in customer facing role; SaaS Implementations experience preferred Proven project management skills, and the ability to synthesize complex requirements into deliverables. Experience with using Salesforce KNOWLEDGE Self-starter that thrives in fast-paced environments with the demonstrated capacity to lead, motivate and work well with others Outstanding analytical, problem-solving, organization, prioritization and multitasking skills Excellent in-person and web presentations skills Strong written and verbal communication skills Proven business acumen Maintain project plan and other project documents Must be assertive, receptive to input, skillful at managing relationships (personable, persuasive) Experience with Cloud & SaaS domain knowledge Quickly synthesize discussions and conversations into detailed meeting notes Detail oriented, organized, and can quickly diagnose and fix implementation issues, while also looking for continuous improvement. Communication and relationship-building skills, as this role requires cross-functional collaboration with diverse stakeholders. Ability to set and communicate clear expectations Ability to work effectively and achieve results in ambiguous situations Independent, adaptable and can thrive in a fast-paced environment DESIRED BEHAVIORS Receptive to change - is flexible. Seeks and adopts improved approaches and processes. Initiates action - is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance. Manages the workload - makes timely decisions, prioritizes effectively, solves problems, monitors results and takes remedial action where necessary. Technically proficient - able to apply the technical knowledge and skills required in the job role and responsibilities in order to achieve the expected outputs. Takes responsibility for own learning - knows personal strengths, recognizes development needs, and takes action to improve. Is open to feedback and always seeks to learn. Communicates ideas - respectfully exchange information and proposes a way forward. Listen to views of colleagues and take in diverse perspectives. Works collaboratively - shares knowledge and information, fosters teamwork and contributes to a positive work environment where people want to come to work. Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the company values. Act as a good citizen of UpKeep. COMPENSATION This role will receive a competitive base salary + annual bonus + benefits + equity. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below. The pay range for this role is $75,000 - $85,000 USD per year. Company History & Product: UpKeep started in a garage, where our founder Ryan taught himself to code and built the first mobile-first maintenance app. The idea was simple but powerful: put modern software in the hands of frontline technicians-and transform how maintenance gets done. Today, UpKeep is the leading cloud-native Asset Operations Management platform, serving over 4,000 businesses worldwide across manufacturing, utilities, healthcare, and beyond. Our Industrial IoT and AI-first software helps maintenance and facilities teams streamline work, predict failures, and act faster-with real-time insights and automation at their fingertips. We're building for the deskless workforce-the essential workers who keep our physical world running-and arming them with the tools they deserve. In a world re-shoring manufacturing, accelerating automation, and embracing AI at scale, we're riding the next macro wave-and leading the transformation of legacy maintenance into intelligent operations. Backed by $50 million from Insight Partners, Emergence Capital, Mucker, and Y Combinator, we're not just building software. We're defining a new category for the built world. Learn More! ************** **************/careers At UpKeep, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. UpKeep is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation or Veteran status.

The mission of the Security Installation Success Team is to create successful installations for our internal and external customers, by delivering courteous, consistent, and mistake-free installation support in a timely manner, and to provide oversight, guidance, and troubleshooting expertise on installation projects. The Sr. Coordinator, Security Installation Success, is responsible for promoting a culture of excellence and executing strategic business plans to meet our goals of world class support for field technicians and zero installation defects for our customers. This position is part of a team of Installation Coordinators, Specialists, and Engineers that provide end-to-end installation support to field engineers; supporting the achievement of all installation milestones, troubleshooting, and ensuring that all security services are installed, programmed, tested, and onboarded per the scope of work, with all expectations met, accurately, efficiently, and mistake free. This position requires someone with working knowledge and a strong technical background in all the Managed Business Security installation types, which include, but are not limited to Access Control, Business Intelligence Solutions, CCTV/VMS (IP and Analog), Intrusion and Fire Alarm Systems, and Two-Way Audio. Responsibilities Serve as the main contact for Field Engineers when they are performing new installations. Create successful installations for our internal and external customers by delivering courteous, consistent, and mistake-free installation support in a timely manner. Deliver expert, courteous, and efficient installation support through our chat/messaging platform, as well as by phone and email. Ensure consistent application of customer-specific Installation Success Guides and Checklists during all support interactions. Facilitate the achievement of installation milestones by providing effective troubleshooting support and ensuring that security services are installed, programmed, tested, and onboarded in accordance with the scope of work, with accuracy, efficiency, and attention to detail. Thoroughly document deliverables and work products, maintaining clear, concise, and accurate records of daily activities, support provided, and interactions. Demonstrate the ability to excel in a fast-paced environment by managing multiple installations at different stages of completion, while adeptly addressing complex internal and external customer requirements and expectations. Dedicate full effort to achieving goals, objectives, and key performance indicators (KPIs). Collaborate effectively with Field Operations, Project Management, Account Administration, and Customer Success teams; proactively gather necessary information and deliver timely status updates to ensure that customer expectations are consistently fulfilled. Determine the underlying causes of issues, incidents, and complaints while maintaining comprehensive documentation and case statistics. Ensure timely communication of any identified procedural or programmatic errors during installation support to the Sr. Manager, Security Installation Success. Maintain consistent communication with the Sr. Manager, Security Installation Success. Share information about opportunities for team improvement, such as training and equipment needs, alert them to possible risks or challenges, and quickly report any internal or external customer complaints you become aware of. Engage consistently in ongoing professional development by acquiring new skills, expanding knowledge, and strengthening competencies essential for driving success both individually and collectively within the team. Carry out additional duties and responsibilities as assigned. Core Competencies Demonstrates a proactive approach and the ability to work effectively both independently and collaboratively within team settings. Committed to consistently meeting and exceeding customer expectations. Exhibits a strong passion for technology, with expertise in supporting and troubleshooting complex installations. Applies innovative thinking and creative problem-solving to challenges as they arise. Possesses exceptional communication and influencing skills, ensuring clear and credible interactions both verbally and in writing with diverse audiences. Maintains a positive, solutions-oriented attitude, excelling at building rapport and motivating teams. Displays patience and understanding while guiding and educating Field Engineers during installation processes and troubleshooting activities. Highly detail-oriented, with robust organizational skills and an emphasis on accuracy and quality. Utilizes excellent time management abilities and has a proven track record of meeting deadlines. Adaptable and flexible, demonstrating a willingness to embrace and drive change to support organizational objectives. Eager to continuously learn and maintain up-to-date knowledge of technologies and solutions. Dedicated to ongoing professional development and continuous improvement. Qualifications A minimum of three (3) years' experience is required as a Field Technician or Help Desk Agent responsible for installation and/or providing technical support to Field Technicians. Demonstrated expertise in the installation, troubleshooting, and programming of Access Control systems, Business Intelligence Solutions, CCTV/VMS (both IP and analog), Intrusion and Fire Alarm Systems, and Two-Way Audio solutions. Experience and hands-on knowledge with low-voltage installations and support, including wiring, serial polling loops, inputs, and outputs. Exhibits the ability to perform tasks autonomously while maintaining a keen sense of urgency, effectively prioritizing responsibilities, managing time efficiently, demonstrating clear communication skills, and upholding exemplary professional standards. Demonstrates outstanding written and verbal communication abilities, ensuring clear and professional interaction with employees across all levels, as well as with subcontractors, service providers, and customers. Proficient in using Microsoft Office applications, including the ability to type efficiently and accurately (at least 20 wpm, ideally 30+ wpm). Scheduling Requirements The schedule for this role is Monday - Friday 10:30 - 7:30pm CST. Availability required: Monday - Friday. Candidates must be able to work a scheduled 9-hour shift, which includes a one-hour lunch break, between the hours of 6:00 AM and 8:00 PM Central Time. This is a salaried, exempt position. Applicants should be prepared to commit to working beyond the standard 40-hour work week, as necessary. Demonstrated flexibility in meeting scheduling needs, including availability for early mornings, late evenings, overnight shifts, weekends, and holidays, as required to ensure effective business operations. Base range for this role starts at $58,000 - $62,000. Pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. For more information about the perks and benefits of working at Interface, please check out our careers page. Interface Systems is an Equal Employment Opportunity employer - all qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer, recruitment, or recruitment advertising; layoff or termination; for rates of pay or other forms of compensation; and selection for training, including apprenticeship. If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability, please contact us at ***************************. Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.