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Become An Implementation Manager

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Working As An Implementation Manager

  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Scheduling Work and Activities
  • Making Decisions and Solving Problems
  • Coordinating the Work and Activities of Others
  • Mostly Sitting

  • $85,240

    Average Salary

What Does An Implementation Manager Do At Sears Holdings

* Manages day-to-day operational aspects of client implementation
* Ensures stakeholders are kept appraised of client implementation status
* Partners with internal and external stakeholders to establish and documented road map for client implementation goals with targeted timeframes
* Facilitates, tracks and monitors client implementation activities and roadmaps
* Develops measurement criteria that defines client implementation success and holds stakeholders accountable for deliverables
* Ensures that all implementation-related tasks have been performed
* Works closely with National Account Managers and/or Solution Engagement Managers to ensure a high level of solution quality
* Ensures client SOP documents are complete, current, and archived appropriately
* Anticipates upcoming (post-launch) client needs providing recommendations around staffing, order monitoring, etc.
* Leads post-implementation lessons learned sessions to improve process and performance

What Does An Implementation Manager Do At Fiserv

* You will have a unique opportunity to support clients in architecting a payment strategy
* Managing the day to day implementation flow of the Client Implementations Team in an Agile environment.
* o Chairing and guiding daily standups (internal and client facing)
* o Creating and helping maintain Kanban workflow boards
* o Helping the teams with task identification and issue remediation
* o Creating and disseminating implementation metrics
* o Assist in the development and execution of client and team process improvement initiatives
* Collaborating with many different types of clients and internal parties
* o Defining the scope of work with clients and overseeing their implementation lifecycle
* o Providing input into product and development roadmaps
* o Engagement with the divisional PMO for project management efforts
* o Sponsoring the handoff of clients to the sustaining support organization
* o Partnering with Sales and Account Management on all aspects of client engagement
* o Manage escalations through to resolution.
* Conduct C
* Level, client, department, and team discussions to allocate proper resources and resolve critical issues.
* Leading resource planning initiatives
* o Scheduling staffing assignments and assisting in scheduling client implementations
* o Tracking and managing billable resource hours
* Supporting the development of team members
* o Mentor by developing and executing training programs, processes and procedures.
* o Refine new hire training programs and provide training opportunities to build the skillsets of current team members.
* Perform other duties as required
* The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities

What Does An Implementation Manager Do At Aetna

* The Implementation Manager (IM) is directly responsible for helping bswift meet and exceed client expectations by supporting consumers on our best-in-class HR software and services.
* The Implementation Manager (IM) will help support the system development and testing for direct market implementation clients.
* Fundamental Components:
* Consistently reflect our core values of higher standards, greater accountability, and more fun to bswift associates, clients, and partners
* Work with the Implementation Leader to manage Implementation kick-off meetings,requirements discussions and status meetings with clients
* Manage timelines with other bswift implementation staff and clients
* Manage client expectations, anticipating possible issues and communicating turnaround times with reasonable delivery dates
* Perform Analysis and configure system as needed and lead the team with other bswift resources (implementation analyst, product management, development, call center) to meet client deliverables; including, but not limited to:
* Working with the Implementation Lead to analyze Benefits Class Matrix,Requirements Template, Rates, Permissions, Field Options, Site Text, Import files of Demographic and Benefit Data, and Export of vendor files as required
* Configuring system as needed based on clients plan requirements listed above
* Testing planning and testing new and existing system functionality to ensure accuracy of client system configuration
* Researching and resolving client inquiries regarding system and process issues
* Training clients on new site and processes for implementation live date
* Continuously refine and improve efficiency of the implementation process
* Proactively identifying and mitigating project risks
* Proactively consult clients on best practices and necessary system and process changes to achieve client goals
* Research and recommend system enhancement based upon client needs
* Act as a coach and mentor for others

What Does An Implementation Manager Do At Mitchell International, Inc.

* Evaluate Statements of Work and collaborate with multiple internal and external resources to develop detailed project requirements.
* Design, configure, test and deploy integration between DecisionPoint (auto) / SmartAdvisor (workers compensation) and ScriptAdvisor.
* Create and maintain detailed requirements, design, deployment, support, and project management documentation.
* Minor project management responsibilities related to project tracking and reporting.
* Lead and contribute to ongoing process improvement initiatives.
* Liaison to Product Management for: (1) collaboration to ensure Implementation needs are accounted for when developing product changes and (2) completing Implementation Guide documentation.
* Minimum 5 years of experience with several of the following technologies:
* EDI 837
* Web Services
* Microsoft SQL server query writing
* JavaScript programing or other script language experience
* Microsoft Windows client / server operating systems
* Experience setting up and configuration Single
* Sign On (SSO)
* Minimum 5 years of experience with the following soft skills
* Successful record of internal and external customer collaboration and project management.
* Broad experience in technical analysis, troubleshooting, and creative problem solving.
* Effective written and verbal communication with diverse set of internal and external resources.
* High level of proven organization, prioritization, and time management.
* A minimum of 2 years of experience working in medical bill review or a related field is preferred.
* A minimum of 2 years working in a technical support capacity is preferred

What Does An Implementation Manager Do At Horizon Blue Cross Blue Shield of Nj

* Provides oversight for strategic projects to ensure that they are effectively moving according to plan objectives and established milestones and measurement criteria.
* Provides leadership and direction for change management initiatives, project management, and program implementation on behalf of Department Leadership.
* Collaborates cross divisionally and achieves actionable results through others, builds strong and sustainable relationships, and interacts effectively with all levels of the organization.
* Disseminates information and communicates ideas on behalf Department Leadership.
* Manages highly confidential information.
* Attends key internal/external meetings and manages meeting follow-ups.
* Deciphers critical information, documents, investigates and thoroughly answers critical questions, ensures timely follow up on all action items.
* Tracks progress against plans, identifies any deviations and suggests plans to remediate; provides reports and analysis as required.
* Bring department issues to the surface and ensure that they are considered, appropriate action is taken, and the results are communicated.
* Collaborate with Mandate Portfolio leadership to drive appropriate program and project implementation solution scale, breadth, and financing to achieve mandate compliance in a timely and appropriate manner

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Implementation Manager jobs

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Implementation Manager Career Paths

Implementation Manager
Business Analyst Information Technology Manager
Chief Information Officer
11 Yearsyrs
Senior Business Analyst Information Technology Manager
Director Information Technology Infrastructure
13 Yearsyrs
Senior Consultant Enterprise Architect
Director Of Enterprise Architecture
14 Yearsyrs
Program Manager Senior Manager
Director Of Information
10 Yearsyrs
Senior Manager Director Of Information
Director Of Information Technology Services
12 Yearsyrs
Senior Project Manager Program Director
General Manager
7 Yearsyrs
Program Manager Information Technology Project Manager
Information Technology Director
10 Yearsyrs
Senior Business Analyst Product Manager
Manager, Product Management
8 Yearsyrs
Product Manager Information Technology Project Manager
Manager, Project Management Office
12 Yearsyrs
Project Manager Construction Manager
Operations Manager
7 Yearsyrs
Senior Project Manager Program Management Consultant
Program Manager
8 Yearsyrs
Information Technology Project Manager Senior Project Manager
Senior Delivery Manager
11 Yearsyrs
Information Technology Project Manager Director Of Information
Senior Director Of Information & Technology
13 Yearsyrs
Senior Consultant Engagement Manager
Senior Engagement Manager
11 Yearsyrs
Project Manager Program Manager
Senior Project Manager
12 Yearsyrs
Information Technology Manager Solutions Architect
Solutions Manager
8 Yearsyrs
Product Manager Regional Sales Manager
Strategic Accounts Manager
9 Yearsyrs
Business Analyst Senior Manager
Vice President Of Information Technology
12 Yearsyrs
Senior Manager Product Management Director
Vice President, Product Management
13 Yearsyrs
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Implementation Manager Demographics


  • Male

  • Female

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Portuguese

  • Carrier

  • Italian

  • Chinese

  • Russian

  • Japanese

  • German

  • Hindi

  • Mandarin

  • Arabic

  • Turkish

  • Marathi

  • Gujarati

  • Cheyenne

  • Korean

  • Georgian

  • Romanian

  • Thai

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Real Implementation Manager Salaries

Job Title Company Location Start Date Salary
Siterra Implementation Manager Ambient Core Services Inc. Overland Park, KS Apr 15, 2014 $187,830 -
Implementation Manager Accenture LLP Woonsocket, RI Jan 13, 2014 $155,000
Manager, SAP BI Implementation Abbvie Inc. North Chicago, IL Aug 05, 2013 $145,000
Implementation Manager Accenture LLP Chicago, IL Jun 05, 2013 $142,000
Implementation Manager Tradestone Software, Inc. Atlanta, GA Oct 01, 2014 $141,883
Team Manager Implementation Manager (Information S Global Collect Services USA, Inc. San Francisco, CA Jun 03, 2013 $140,000
Manager, Test and Implementation Amadeus North America, Inc. Dallas, TX May 25, 2016 $135,187
Implementation Manager Workfront, Inc. New York, NY Feb 19, 2015 $134,000
Implementation Manager Charles River Systems, Inc. Burlington, MA Oct 26, 2015 $132,000 -
Software Implementation Manager Utility Data Contractors, Inc. Los Angeles, CA Oct 31, 2016 $130,000
Manager, Test and Implementation Amadeus North America, Inc. Dallas, TX Jan 02, 2013 $130,000
Software Implementation Manager Coupa Software Incorporated San Mateo, CA Jun 17, 2013 $130,000
Software Implementation Manager Utility Data Contractors, Inc. Walnut Creek, CA Oct 31, 2016 $130,000
Implementation Manager Primatics Financial, LLC McLean, VA May 29, 2014 $112,229
Genomics Laboratory Test Implementation Manager Sanford Clinic Sioux Falls, SD Oct 15, 2016 $112,153
Global Implementation Manager Thomson Reuters (Tax & Accounting) Inc. New York, NY Oct 26, 2015 $112,004
SAP APO Implementation Manager Accenture, LLP Beaverton, OR Sep 01, 2013 $111,000
SAP APO Implementation Managers [Multiple Positions] Accenture LLP Chicago, IL May 14, 2015 $111,000
WMS Implementation Manager Kuehne + Nagel Inc. Naugatuck, CT Oct 01, 2014 $110,000 -
Manager, Global Implementation Serve Virtual Enterprises, Inc. New York, NY Jul 01, 2013 $110,000
Manager, Implementation Services Virticom LLC Richardson, TX Sep 18, 2013 $97,000
Manager, Implementation Services Virticom LLC Richardson, TX Sep 06, 2014 $97,000
Implementation Manager Zeomega, Inc. Frisco, TX Feb 26, 2013 $95,000
Implementation Manager Zeomega, Inc. Frisco, TX Feb 12, 2013 $95,000
Implementation Manager Zeomega, Inc. Frisco, TX May 01, 2013 $95,000
Implementation Manager Zeomega, Inc. Frisco, TX Sep 02, 2013 $95,000
Implementation Manager II Syniverse Technologies Tampa, FL Mar 18, 2015 $94,877

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Top Skills for An Implementation Manager


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Top Implementation Manager Skills

  1. Procedures
  2. Project Deliverables
  3. Project Management
You can check out examples of real life uses of top skills on resumes here:
  • Ensured the technical documentation adhered to operational standards, procedures, and guidelines.
  • Create and maintains all project documentation including accurate records of individual implementation project deliverables/work products, status and issues.
  • Project management with Business Unit clients, application developers, and internal and external vendors.
  • Insured company compliance shipping worldwide to automotive and industrial environments.
  • Worked alongside service, delivery and sales teams by providing project presentations and financial reports.

Top Implementation Manager Employers

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