12 Implementation Manager Resume Examples

Five Key Resume Tips For Writing An Implementation Manager Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Project Management, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Frank Ruiz
Implementation Manager
Contact Information
Lancaster, PA
(350) 555-3727
fruiz@example.com
Skills
  • Internet
  • Computer System
  • Product Development
  • Web Intelligence
  • Sharepoint
  • R
  • Project Management
  • Technical Expertise
  • Real Estate
  • Hardware
 
 
Employment History
Implementation Manager2020 - Present
Service Management Group
Lancaster, PA
  • Led cross functional teams consisting of Account Managers, Developers, and QA Engineers in order to deliver product to clients.
  • Project Management Owned and balanced several projects' budgets throughout the fiscal year, including travel, headcount, and marketing.
  • Provided Project management for charge master standardization projects.
  • Provide business direction and project management for large sized strategic and tactical network or pricing related projects and implementations.
Consultant/Project Manager2010 - 2020
Vanguard Group
Lancaster, PA
  • Provided senior project management for implementing web applications.
  • Redesigned team mission and structure to improve program and project management office.
  • Project management for the Bankruptcy Payment Change Notification remediation project to comply with the US Bankruptcy Court ruling.
Senior Consultant2009 - 2010
Pfizer
Lancaster, PA
  • Involved in Database performance tuning.
  • Involved in the Software Development Life Cycle (SDLC) for all projects starting from requirement analysis to implementation.
  • Created new stored procedures, tables, and views.
  • Used Bootstrap CSS to style the application UI Worked on creating Api using Asp.Net Core WebApi.
Systems Engineer2004 - 2009
BAE Systems
Lancaster, PA
  • Create Lotus Notes databases in a variety of network hardware components and network based software.
  • Provide information assurance subject matter expertise throughout the system's entire lifecycle.
Education
Bachelor's Degree of Project Management2001 - 2004
Villanova University
Lancaster, PA
 
 
Doris Perry
Implementation Manager
Contact Info
Colorado Springs, CO
(690) 555-6781
dperry@example.com
Skills
Data Centers
Healthcare
Waterfall
Procedures
System Performance
Technical Expertise
Perl
Project Management
Infrastructure
Linux
Employment History
Implementation Manager2019 - Present
Apex SystemsColorado Springs, CO
  • Managed the project life-cycle for developing complete operational systems for clients Medicaid waiver progams using project management methods.
  • Analyzed Canadian front-end and back-end collection procedures.
  • Provided training, user manuals and Method and Procedures documentation to educate team members.
Consultant/Project Manager2018 - 2019
HPColorado Springs, CO
  • Trained engineers on TCP/IP protocol in support of data transmission for HP-UX, Linux, and Windows systems.
  • Applied effective project management methodologies and control techniques.
  • Formulate and implement departmental and organizational policies and procedures to maximize output.
Senior Consultant2017 - 2018
Booz Allen HamiltonColorado Springs, CO
  • Maintain IT infrastructure of team daily operations using firm provided tools such as Microsoft Dynamic CRM and Access Database Utilities.
  • Web architecture various applications utilizing Visual UML and Visio.
  • Provided business development support for several leasing opportunities.
  • Developed relationships with internal stakeholders to provide SharePoint and Knowledge Management best practices consulting in support of business requirements.
Systems Engineer2015 - 2017
Northrop GrummanColorado Springs, CO
  • Generated the Hardware Requirements Document from Customer and Environmental Qualification Requirements.
  • Provided hardware and software troubleshooting for an airborne signals intelligence system.
  • Managed user accounts in both Solaris and Windows 2000 Active Directory environments.
  • Experienced in giving classroom instruction with the software upgrades to Units utilizing the BFT platforms.
Education
Bachelor's Degree of Business2012 - 2015
Colorado Technical UniversityColorado Springs, CO
 
 
Nicholas Ford
Implementation Manager
Main, PA
(790) 555-3868
nford@example.com
Experience
Implementation Manager2016 - Present
Merck & Co.Main, PA
  • Researched/provided recommendations for project management software.
  • Develop project plans using Microsoft Project.
  • Managed the implementation and upgrade of ERP systems.
Implementation Consultant2014 - 2016
Merck & Co.Main, PA
  • Realized cost savings of thousands of dollars in vendor fees for problem resolution.
  • Designed and implemented SAP security for CRM Project WAS 6.20 designing Roles, portal access, CFolder access and RFC access.
  • Created cGMP technical learning documents and procedures for set-up, operation and troubleshooting of a new aseptic insulin filling process.
Support Analyst2012 - 2014
Wise FoodsMain, PA
  • Project leaded for Desktop Network IT projects Build and Deploy Windows 2003 Servers Provide Maintenance of Windows 2003 Servers.
  • Refurbished tested and replaced POS servers, clients and peripherals.
  • Managed Active Directory objects for employees in Louisville and India.
  • Provide end user support locally and remotely.
Desktop Support Technician2004 - 2006
Deutsche BankBronxville, NY
  • Supported Senior Managers, and Brokers in a UNIX (Solaris 2.5)/Windows 95 environment with all computer related issues.
  • Fostered increased communication within the bank technology departments achieving a higher level of client service and production support.
  • Performed hardware and software installations and maintenance.
  • Set up LAN lines using Cisco and Dell switches.
Skills
InfrastructureUser InterfaceLarge ScaleProceduresAccount ManagementLinuxSetupProject ManagementTechnical AssistanceDesktop
Education
Master's Degree In Business2006 - 2007
Pennsylvania State UniversityMain, PA
Bachelor's Degree In Accounting1996 - 1999
Monroe CollegeBronxville, NY
 
 
Linda Perry
Implementation Manager
Employment History
Implementation Manager2020 - Present
AloricaColorado Springs, CO
  • Analyzed customer requirements and completed implementation projects from beginning to end stages.
  • Supported products like, Rational Robot, ClearCase, Rose, Rational Quality Manager, and Rational Project management tools.
  • Led implementation team for a new B2B application integrated with Oracle Apps ERP.
  • Worked effectively with internal resources, including interactive consultants, employer branding, creative, etc.
  • Trained and provided back-up for other customer service representatives when needed.
  • Evaluate the processes and procedures of prior services and develop ways to enhance services for the client.
Implementation Specialist2010 - 2020
AloricaColorado Springs, CO
  • Worked closely with clients and Account Mangers to ensure a timely and accurate account and property setup.
  • Meet strict deadlines, maintain prompt communication, as well as provide accurate information to the account managers and clients.
  • Develop project plan for implementing client solutions.
Support Specialist2009 - 2010
AloricaColorado Springs, CO
  • Answer inbound calls assisting clients with basic computer trouble shooting
  • Diagnose and resolve technical issues relating to phone, internet, and cable.
  • Supported Windows OS's (95/98/NT/XP/2000/Vista) as well as MAC OS.
Help Desk Specialist (Part-Time)2008 - 2009
ProgressiveColorado Springs, CO
  • Maintained a high first call resolution, plus providing outstanding customer service.
  • Resolved hardware and software problems and coordinated referrals to appropriate technical resources.
  • Provided Tier II support for network and telecommunication technologies, applications and hardware.
  • Developed and implemented procedures for staging and burn-in of restaurant and retail point-of-sale computer systems.
Education
Bachelor's Degree In Business2006 - 2009
Colorado Technical UniversityColorado Springs, CO
 
 
Contact Information
Colorado Springs, CO
(910) 555-0555
lperry@example.com
Skills
New System
Thin Clients
Data Analysis
Business Units
Emergency
Powerpoint
Personal Care
Software Applications
Consultants
Sccm
 
 
Gloria Olson
Implementation Manager
Ridgefield, NJ
(820) 555-7669
golson@example.com
Skills
MMCSSJ2EeFIProject BudgetWeb ServicesArchitectureProduct DevelopmentProject ManagementFoxpro
 
 
Employment History
Implementation Manager2013 - Present
VerizonRidgefield, NJ
  • Tracked service delivery milestones, holding stakeholders accountable to ensure customer service.
  • Project management, ensuring overall success of international transport expansions and complex customer order implementation.
  • Provided project management on large and special case orders.
Technical Project Manager2007 - 2013
CitiNew York, NY
  • Facilitated software packages/upgrades/patches for Integrated Systems Testing, UAT, and Production environment.
  • Certified Project Management Professional (PMP).
Project Leader2006 - 2007
PfizerNew York, NY
  • Engaged in a contract with Pfizer, located in Groton, Connecticut to provide project management for various initiatives.
  • Key Program Management Contributions: Piloted delivery of LIMS, system interfaces, ERP, Instruments, and Environmental Monitoring systems.
  • Worked with company Support Services group to facilitate vendor relationship, develop call handling procedures, and provide support training.
  • Scheduled and lead the conversion team for QA of solutions to delivery requirements.
Programmer2003 - 2006
CitiNew York, NY
  • Designed user friendly Web and Windows presentation Layer using ASP.Net, AJAX and Win Forms.
  • Used Hibernate Framework for persistence onto oracle database.
  • Experience in implementing Web Services using WCF.
  • Involved in development of UNIX shell scripting and handled the project from back-end.
Education
Bachelor's Degree of Electrical Engineering2000 - 2003
New Jersey Institute of TechnologyNewark, NJ
 
 
Frank Ruiz
Implementation Manager
Contact Information
Lancaster, PA
(350) 555-3727
fruiz@example.com
Skills
  • Internet
  • Computer System
  • Product Development
  • Web Intelligence
  • Sharepoint
  • R
  • Project Management
  • Technical Expertise
  • Real Estate
  • Hardware
 
 
Employment History
Implementation Manager2020 - Present
Service Management Group
Lancaster, PA
  • Led cross functional teams consisting of Account Managers, Developers, and QA Engineers in order to deliver product to clients.
  • Project Management Owned and balanced several projects' budgets throughout the fiscal year, including travel, headcount, and marketing.
  • Provided Project management for charge master standardization projects.
  • Provide business direction and project management for large sized strategic and tactical network or pricing related projects and implementations.
Consultant/Project Manager2010 - 2020
Vanguard Group
Lancaster, PA
  • Provided senior project management for implementing web applications.
  • Redesigned team mission and structure to improve program and project management office.
  • Project management for the Bankruptcy Payment Change Notification remediation project to comply with the US Bankruptcy Court ruling.
Senior Consultant2009 - 2010
Pfizer
Lancaster, PA
  • Involved in Database performance tuning.
  • Involved in the Software Development Life Cycle (SDLC) for all projects starting from requirement analysis to implementation.
  • Created new stored procedures, tables, and views.
  • Used Bootstrap CSS to style the application UI Worked on creating Api using Asp.Net Core WebApi.
Systems Engineer2004 - 2009
BAE Systems
Lancaster, PA
  • Create Lotus Notes databases in a variety of network hardware components and network based software.
  • Provide information assurance subject matter expertise throughout the system's entire lifecycle.
Education
Bachelor's Degree of Project Management2001 - 2004
Villanova University
Lancaster, PA
 
 
Doris Perry
Implementation Manager
Contact Info
Colorado Springs, CO
(690) 555-6781
dperry@example.com
Skills
Data Centers
Healthcare
Waterfall
Procedures
System Performance
Technical Expertise
Perl
Project Management
Infrastructure
Linux
Employment History
Implementation Manager2019 - Present
Apex SystemsColorado Springs, CO
  • Managed the project life-cycle for developing complete operational systems for clients Medicaid waiver progams using project management methods.
  • Analyzed Canadian front-end and back-end collection procedures.
  • Provided training, user manuals and Method and Procedures documentation to educate team members.
Consultant/Project Manager2018 - 2019
HPColorado Springs, CO
  • Trained engineers on TCP/IP protocol in support of data transmission for HP-UX, Linux, and Windows systems.
  • Applied effective project management methodologies and control techniques.
  • Formulate and implement departmental and organizational policies and procedures to maximize output.
Senior Consultant2017 - 2018
Booz Allen HamiltonColorado Springs, CO
  • Maintain IT infrastructure of team daily operations using firm provided tools such as Microsoft Dynamic CRM and Access Database Utilities.
  • Web architecture various applications utilizing Visual UML and Visio.
  • Provided business development support for several leasing opportunities.
  • Developed relationships with internal stakeholders to provide SharePoint and Knowledge Management best practices consulting in support of business requirements.
Systems Engineer2015 - 2017
Northrop GrummanColorado Springs, CO
  • Generated the Hardware Requirements Document from Customer and Environmental Qualification Requirements.
  • Provided hardware and software troubleshooting for an airborne signals intelligence system.
  • Managed user accounts in both Solaris and Windows 2000 Active Directory environments.
  • Experienced in giving classroom instruction with the software upgrades to Units utilizing the BFT platforms.
Education
Bachelor's Degree of Business2012 - 2015
Colorado Technical UniversityColorado Springs, CO
 

What Should Be Included In An Implementation Manager Resume

1

1. Add Contact Information To Your Implementation Manager Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Implementation Manager Resume Contact Information Example #1
JANE MOORE
Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

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2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

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Implementation Manager Resume Relevant Education Example #1
Bachelor's Degree In Project Management 2014 - 2016
Villanova University Lancaster, PA
Implementation Manager Resume Relevant Education Example #2
Bachelor's Degree In Business 2014 - 2016
Colorado Technical University Colorado Springs, CO
3

3. Next, Create An Implementation Manager Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Top Skills for an Implementation Manager
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
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4

4. List Your Implementation Manager Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.


Work History Example # 1
Lead Technician
Cedars-Sinai Medical Center
  • Developed Linux shell scripts to automate various routines/ applications.
  • Tested and Configured Blackberry software and hardware.
  • Re-engineered SDLC process by utilizing Visual Source Safe for Source and Version control of the applications.
  • Created Development standards and procedures.
  • Developed and implemented overloaded PL/SQL functions for invoicing utilizing a secure methodology that restricted the database from external systems.

Work History Example # 2
Implementation Manager
Apple
  • Provided on-site support and installation as well as maintenance of the infrastructure and ecw software.
  • Installed Clientele CRM and Companion Software.
  • Worked with new Implementation Consultants with their projects and knowledge transfer.
  • Interpreted business requirements into software functionality and configuration.
  • Leveraged strong client relationship management (CRM) abilities to maintain proactive, positive communication and ensure optimal project momentum.

Work History Example # 3
Implementation Manager
HP
  • Supported Business Development activities for Account expansion by providing RFP responses and preparation of Statement of Work
  • Assisted Medicaid Providers via email and telephone with the conversion from 4010 to 5010 EDI Implementation HIPAA 837.
  • Assisted Trading partner with interface and software setup.
  • Developed test system architecture and requirements of next generation advanced automated medical information test system.
  • Developed processes and procedures for ordering circuits.

Work History Example # 4
Benefit Specialist
Randstad USA
  • Responded professionally and accurately to all customer inquiries about Medicare and Medicaid plans, by telephone, relating to benefits/eligibility questions.
  • Generated various PBGC correspondence interpreting ERISA, and relevant pension legislation and terminology.
  • Documented all COBRA Administrative procedures.
  • Developed administrative reporting procedures and methodologies to accurately maintain and quantify metrics required per Federal, state and company regulations.
  • Processed and submitted accurate files pertaining to carrier/vendor feeds, payroll, COBRA, and HIPAA ensuring participant coverage.

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5

5. Highlight Your Implementation Manager Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your implementation manager resume:

  1. Project Management Professional (PMP)
  2. Six Sigma Green Belt
  3. Master Project Manager (MPM)
  4. Certified Manager Certification (CM)
  5. Certified Associate in Project Management (CAPM)
  6. Six Sigma Yellow Belt
  7. PMI Risk Management Professional (PMI)
  8. Program Management Professional (PgMP)
  9. Certified Planning Engineer (CPE)
  10. Managing Programs and Projects with Project Server 2013

6

6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

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Updated October 6, 2021