Implementation specialists are IT professionals who assist clients in customizing purchased software systems to meets their precise needs. They help to install the software systems as well, and educate clients on how to use the software to its full capacity.
As an implementation specialist, you will be in regular contact with clients, assisting them and answering their questions. This means that apart from your sound technical knowledge, you need great interpersonal skills, too. You will most probably work as part of a team, so being collaborative is also important.
In order to fill this role, you need specialized education. A bachelor's in Computer Science, IT, engineering, or a related field will be necessary. You will also need to gain some experience in the job before aiming for an implementation specialist position.
There is more than meets the eye when it comes to being an Implementation Specialist. For example, did you know that they make an average of $38.32 an hour? That's $79,705 a year!
Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.
There are certain skills that many Implementation Specialists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Customer-service skills, Listening skills and Speaking skills.
If you're interested in becoming an Implementation Specialist, one of the first things to consider is how much education you need. We've determined that 66.1% of Implementation Specialists have a bachelor's degree. In terms of higher education levels, we found that 10.3% of Implementation Specialists have master's degrees. Even though most Implementation Specialists have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become an Implementation Specialist. When we researched the most common majors for an Implementation Specialist, we found that they most commonly earn Bachelor's Degree degrees or Associate Degree degrees. Other degrees that we often see on Implementation Specialist resumes include Master's Degree degrees or High School Diploma degrees.
You may find that experience in other jobs will help you become an Implementation Specialist. In fact, many Implementation Specialist jobs require experience in a role such as Customer Service Representative. Meanwhile, many Implementation Specialists also have previous career experience in roles such as Administrative Assistant or Technical Support Specialist.