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  • Technical Implementation Specialist (Contract, Remote)

    Classdojo

    Remote implementation specialist job

    ClassDojo's goal is to give every child on Earth an education they love. We started by building a powerful network for communication. ClassDojo's flagship app is the #1 communication app connecting K-12 teachers, children, and families globally. Teachers use it to share what's happening throughout the day through photos, videos, and messages that make parents feel like they're there. It's actively used in over 95% of US schools, reaching over 45 million children in 180 countries, with a team of just around 200 people. We are now beginning to use this network to give kids the best learning experiences in the world, far beyond those a standard school can provide. We hire for talent density. Our team comprises the most talented, entrepreneurial, and innovative teammates from around the world, with experience in education and consumer companies, including Instagram, Netflix, Dropbox, Stripe, Uber, Y Combinator, and more. We're building a company where the most talented people want to work. We believe you'll do best work of your life here-and you'll pioneer the future of education, too. What you'll do: As a Technical Implementation Specialist you'll help ensure that ClassDojo has complete and accurate data integrations with districts, making it easy for teachers and school leaders to set up ClassDojo for their communities. You balance a familiarity with SIS integrations and data quality with a strong focus on documentation, sticking to timelines, and communicating effectively with customers and internal stakeholders. You love to roll up your sleeves and problem‑solve data and platform issues, but you also enjoy working with District IT teams to make it easier for them to give schools access to ClassDojo to start off the school year. You'll work with our district partners who have the largest bulk of onboardings and roll‑outs before the start of the new school year (~August). You're comfortable managing concurrent implementation timelines during a short span of time. You'll be part of a broader team of technical implementation specialists and you'll work closely with a District Onboarding Manager who oversees the broader onboarding project plan and District Partnerships Manager who oversees the stakeholder relationships and account strategy. You'll also collaborate closely with our customer support team. Responsibilities: Work with district IT teams from start to finish to ensure that from initial set‑up to rollout of rostering with ClassDojo, allowing teachers and school leaders can seamlessly set up their school in ClassDojo Review data from districts and ensure it matches the needs and formatting of end customers Work with district IT stakeholders to investigate and correct any issues in the data received Collaborate closely with the your account team, district IT, and the customer support team, proactively sharing project status, elevating risks, and proposing solutions Maintain excellent documentation and update project status for internal team members across multiple implementation projects and timelines Execute a strong quality assurance process Requirements: At least 1 year of experience working in K‑12 SIS integrations (API, Plug‑ins, SFTP, etc.) Proven experience in data cleaning and quality checking Proven ability to independently manage a high volume of projects on tight deadlines with a high level of organization and accuracy Strong written and verbal communication skills High empathy and emotional intelligence working with busy district IT team members and leaders. Experience in edtech or working on products for kids or educators Ability to learn new technology and products quickly Familiarity with using tools such as Asana, Google Sheets/Excel, Notion, and Zendesk Location: remote. Must be located in the US Bonus experience: Experience working with Edlink, ClassLink, or Clever This is a short‑term contract position with two hiring waves: March 2 to September 30 or May 4 to September 30. Candidates may select their preferred start date in the job application. The role is 40 hours per week, with an expected schedule of 9:00 a.m. to 5:00 p.m., Monday through Friday, in your local time zone. ClassDojo takes a number of factors into consideration when determining final contract rates, including geographic location, experience, and skillset. The hourly rate range in the United States is estimated between $33/hr and $45/hr. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. In accordance with the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are happy to accommodate any disabilities or special needs. #J-18808-Ljbffr
    $33-45 hourly 2d ago
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  • Senior Implementation Consultant, Audit

    Fieldguide

    Remote implementation specialist job

    About Us Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners specifically within cybersecurity, privacy, and financial audit. Put simply, we build software for the people who enable trust between businesses. We're based in San Francisco, CA, but built as a remote‑first company that enables you to do your best work from anywhere. We're backed by top investors including Bessemer Venture Partners, 8VC, Y Combinator, Floodgate, Elad Gil, Justin Kan, Qasar Younis, Eric Ries, and more. We value diversity - in backgrounds and in experiences. We need people from all backgrounds and walks of life to help build the future of audit and advisory. Fieldguide's team is inclusive, driven, humble and supportive. We are deliberate and self‑reflective about the kind of team and culture that we are building, seeking teammates that are not only strong in their own aptitudes but care deeply about supporting each other's growth. As an early stage start‑up employee, you'll have the opportunity to build out the future of business trust. We make audit practitioners' lives easier by eliminating up to 50% of their work and giving them better work‑life balance. If you share our values and enthusiasm for building a great culture and product, you will find a home at Fieldguide. About the Role As an Senior Implementation Consultant at Fieldguide, you will be an integral member of our go‑to‑market team, working directly with our Customer Success and greater Go‑To‑Market teams to make significant impacts on our customer's adoption of our platform. Reporting into our Head of Solutions, you will provide new Fieldguide customers with seamless onboarding experiences built to maximize our customers' return on investment quickly. Our unique onboarding program, Fieldguide Accelerator, is designed to be best‑in‑class and prioritize quick time to value. You will be responsible for delivering this program to new Fieldguide customers. What You'll Do Build trust with customers. Maintain regular engagement cadences with customers through all phases of their implementation, from sales handoff to value realization. Guide growth. Create a plan that outlines the customer's goals with implementing Fieldguide and activities needed to meet those goals. Maintain regular reviews during their onboarding process to track progress and adapt plans where necessary. Build champions. Cultivate customer champions and grow their Fieldguide knowledge. Advocate for the customer. Be the link between the customer and Fieldguide's Engineering, Product, Design; Customer Enablement; Sales; and other cross‑functional teams. Be aware of and communicate customer needs internally to help shape the product roadmap, internal processes, and future onboarding iterations. Mitigate risks. Be proactive in identifying success risks and develop decisive action plans to mitigate them. Measure and document progress. Document the value Fieldguide provides to our customers by detailing customer case studies, new use cases and success metrics. Track customer progress against their adoption map, and be able to plot customer value realization over time. About You Deep industry knowledge and at least 2+ years of experience in financial audit or assurance is a must. Hands‑on experience with 3+ years in technology consulting, customer onboarding, implementation, or similar, at a top management consulting firm (preferred) or high‑growth startup. Strong consulting skills helping complex organizations succeed, with proven results driving business value for customers as their trusted advisor. You are a team player, and you are mission‑first. You're joining a hard‑working team that trusts each other deeply. We won't compromise on this. Project management proficiency with proven ability to prioritize and manage multiple customers, projects and requests with little direct oversight. You are able to professionally problem‑solve, while juggling several customers. Executive presence and ability to influence change. Demonstrated history of communicating effectively with customers and across internal teams. Bias towards action. You take ownership of projects end‑to‑end and see them through to completion, with minimal direction or oversight. More about Fieldguide Fieldguide is a values‑based company. Our values are: Fearless - Inspire & break down seemingly impossible walls. Fast - Launch fast with excellence, iterate to perfection. Lovable - Deliver happiness & 11 star experiences. Owners - Execute & run the business with ownership. Win‑win - Create mutual value & earn trust for life. Inclusive - Scale the best ideas with inclusive teams. Some of our benefits include Competitive compensation packages with meaningful ownership Unlimited PTO 401k Wellness benefits, including a bundle of free therapy sessions Technology & Work from Home reimbursement Flexible work schedules #J-18808-Ljbffr
    $100k-152k yearly est. 5d ago
  • Implemention Specialist (United States)

    Workyard 3.6company rating

    Remote implementation specialist job

    Workyard is a growing startup developing an industry changing workforce management SaaS solution for the construction industry. In a market where $300 billion is spent annually on labor, we are fundamentally transforming the experience for both companies and workers by adding trust, transparency, and modern technologies to the work management process. We are seeking a bilingual (Spanish/English) Software Implementation Specialist to join our Customer Success team and be a critical interface to our clients. As an expert in product and the customer journey, you will onboard new clients onto the Workyard platform and serve as a primary point for customer on-boarding and ongoing support. You will strive for excellent customer support outcomes, and ensure key performance metrics are monitored and achieved to the highest level of customer satisfaction. This position is 100% remote, and business hours will be CST. Responsibilities Learn and deeply understand the Workyard product, features and roadmap Onboard new clients onto the Workyard platform Primary contact for all customer support inquiries that are escalated and not answered by automated support tools Manage and improve content in the automated support tools to improve customer self service capability utilization Ensure timely and accurate resolution of customer inquiries and issues Manage and track issue escalations to engineering or within customer success Improve performance by raising efficiency and exploring new technology and process improvements Provide valuable feedback to the product team based on customer experience and issues Assist with special projects as needed Requirements 2 to 4 years experience in Customer Support and/or Customer Success or Implementation for a SaaS solution Understanding of business process and data mapping Strong analytical and problem-solving abilities, with proficiency in troubleshooting and identifying multiple options for resolution Fluency in Spanish Excellent communication and problem-solving skills Multi-tasking abilities Adaptability to a fast paced, and constantly changing environment Aptitude and appetite to learn new technologies Patience when handling tough cases or clients Bonus points for domain knowledge in payroll applications or the construction industry #J-18808-Ljbffr
    $68k-111k yearly est. 2d ago
  • Implementation Specialist, Talent Remote (United States)

    Rippling

    Remote implementation specialist job

    Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365-all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.2B from the world's top investors-including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock-and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that official communication will only be sent ******************* addresses. About the role Rippling's Product Specialist team is responsible for ensuring customers see incredible business transformations through the usage of our Talent Product suite, including Compensation Bands, Recruiting, Review Cycles, Headcount Planning and more. Product Specialist engagements are consultative and customized based on the customers' unique needs, offering creative solutions for complex problems across their HR and IT departments. The ideal candidate is a customer advocate, product advocate, and natural problem solver. As one of the members of this team, you'll be able to not only impact customers but contribute to the foundation for Rippling's Product Specialist organization long term. What you will do Set our customers up for wild success with Rippling's Talent products and features while creating raving fans. Dive deep into customer Talent product needs and prescribe custom solutions. (Talent Products include but are not limited to Recruiting, Compensation Mgmt, Performance mgmt and Headcount Planning) Understand the customer needs from a platform perspective in topics like Formulas, workflows, approval processes and security model which pertain to their talent product subscriptions. Work cross-functionally with sales, customer success, solutions consulting and customer support to maximize product adoption. Design and document new use cases for our Talent product suite. Train our internal resources and customers. Contribute to our knowledge base and serve as a subject matter expert on Talent products and features. Actively contribute to the development of Talent Products through collaboration with product and engineering. Assist with user testing and beta programs for new features. Instrument and scale our Product Specialist team Measure the effectiveness and quality of our Product Specialist engagements, while continuously suggesting improvements. Implement processes to optimize internal process inefficiencies . What you will need 3+ years of SaaS experience in Product Specialist, implementation, or customer success Ruthless prioritization and time management Boundless energy to help other teams and your customers...all with a “can-do” attitude! Strong attention to detail and ability to solve complex, interdependent problems Flexible to scaling and changing organizations and responsibilities Experience working with product and engineering teams to build and launch new products or features Preferred, but not required: Experience writing your own SQL queries Prior experience working in HR or Talent Products/platforms Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email ************************** Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here . A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below. The pay range for this role is: 53,550 - 84,787 USD per year (US Tier 3) 56,700 - 89,775 USD per year (US Tier 2) #J-18808-Ljbffr
    $55k-96k yearly est. 2d ago
  • Junior ServiceNow Implementation Specialist with App Engine and SPM

    LMI Consulting, LLC 3.9company rating

    Remote implementation specialist job

    Job ID 2025-13066 # of Openings 2 Category Information Technology Benefit Type Salaried High Fringe/Full-Time LMI is seeking a skilled Junior ServiceNow Implementation Specialist for a Federal DoD client. Active Secret Clearance Required. This is a fully remote position. A successful ServiceNow Implementation Specialist will demonstrate competency in ServiceNow, requirements analysis, critical thinking, and business growth while upholding the highest standard of ethical behavior. LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value. Responsibilities Responsibilities: Deliver the full implementation life cycle to support the deployment of ServiceNow modules into complex client environments Work with Agile teams and methodologies in a virtual environment. Develop a good understanding of the customer's ServiceNow business needs. Coordinate with client stakeholders to understand the mission needs of the client and implement those requirements in ServiceNow Provide technical expertise on all technical questions related to assigned implementation on the ServiceNow platform. Implement ServiceNow modules for multiple customers. Implement configurations and customizations for multiple customers. Create and manage business rules, UI actions, workflows, reports, dashboards, and user portals. Develop and execute Quality Assurance testing for client ServiceNow solutions Qualifications Required Experience Active Secret Clearance - note that only US Citizens can obtain a clearance Undergraduate degree required. Degree in engineering, finance, economics, operations research, mathematics, or a related discipline preferred. This position requires Five (5) or more years' work experience. Two (2) or more years' experience in the administration, configuration, or implementation of the ServiceNow platform or applications. Demonstrated experience with App Engine and SPM Demonstrated experience in implementation and deployment of ServiceNow modules using Agile DevSecOps techniques in a client environment Demonstrated experience with ServiceNow platform capabilities in a client environment Experience in ServiceNow application implementation and deployment Some travel may be required within CONUS only Desired Experience Demonstrated experience in configuring and customizing ServiceNow Service Portal pages and Workspaces ServiceNow certifications Target Salary Range- $74,900 - $128,000 Disclaimer: The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances. EEO Statement LMI is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.
    $74.9k-128k yearly 5d ago
  • PLM Implementation Consultant

    3 HTi, LLC

    Remote implementation specialist job

    3 HTi, LLC is a privately held systems integrator / PTC Platinum reseller that is the Global Leader for Digital Transformation of the Manufacturing Enterprise. We provide technology platforms and enterprise applications for smart and connected products, operations, and systems. We are looking for an Enterprise Product Lifecycle Management (PLM) Technical Implementation Consultant to implement PTC's Windchill software. As a provider of turnkey solutions consisting of both software and professional services, our people are the key to success. We are looking for the absolute best to join our world‑class team. We want balanced individuals who are willing to go the extra mile to provide the unmatched results our clients expect. We are looking for remotely based professionals in Philadelphia, Pittsburgh, Baltimore, Boston, New York City, Atlanta, Charlotte and Orlando. We are headquartered in Mount Laurel, NJ USA. Technical Consultant Job Description As a Technical Consultant, you will help our clients solve challenging issues. The work is fast‑paced, demanding, and provides unparalleled exposure to unique opportunities. Our focus is on helping clients maximize value from software solutions, not just on making the technology work. In this role, you will help install, design, develop, test, and drive adoption of software solutions for a diverse set of clients. You will be required to identify and document current processes, analyze them and suggest a future state and get buy‑in from the end user community. Conduct workshops to gather user requirements and functionalities and generate functional specifications. You should be able to identify gaps in the current state and design solutions to bridge the gaps. Knowledge of the Windchill change management process. Must be able to formulate workflow processes from customer input. You will be required to work directly with the Customer as well as development team. Requirements Worked in the Industry for at least 5 years. 5 years experience with Windchill. Experienced in use of Windchill PLM, PDMLink and PTC's Windchill products. Knowledge and use of Java, JSP, JavaScript, J2EE, XML for modification of Windchill. Excellent Written and Verbal Communication Skills. Capable of handling multiple activities, overseeing infrastructure design, system upgrades and customizations, workflow creation, and working with a team to develop solutions to meet customer requirements. Bachelor of Science Degree in Information Technology or Engineering/Computer Science. Capable of interfacing with customers and coordinating requirements, status updates, deployments. Experience in resource planning and allocation. Experience installing, upgrading, integrating and migrating a Windchill environment. Excellent communication, presentation and interpersonal skills. A self-starter who can work independently without direct supervision. Will work from home, minimum travel required (Under 10%). 3 HTi is a great place to work. Our culture is one of excellence, innovation, empowerment, and caring about our customers, communities, and employees. We have built an action‑oriented culture of integrity and trust, creating a sense of team spirit at the company‑wide level. At 3 HTi, we have great team members and know that they are critical to the company's success. The Core Values we live by to achieve our success are: Customer Success, Team Member Success and Growth, Excellence, Innovation & Empowerment, Integrity & Professionalism, Social Responsibility through Shared Value, Teamwork, Winning. We are looking to add strong candidates that uphold the 3 HTi Core Values and are eager to grow and develop their careers with us. If you share these values and enjoy a work environment that is fast paced, hands‑on, and results oriented, then 3 HTi is the place for you. Please visit our website to learn more ***************************************** All qualified applicants will receive consideration to join the team without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #J-18808-Ljbffr
    $75k-118k yearly est. 2d ago
  • Senior Automation Specialist

    Cannon Corp 4.6company rating

    Remote implementation specialist job

    Cannon Corp Description: You'll Come for a Job But You'll Stay for an Exciting Career! Engineering and Designing Reliable, Responsive, Solutions. SINCE 1976, CANNON has provided creative solutions to clients in the energy industry, water resources, public infrastructure, and commercial and residential development. We work hard. We play hard. We have fun. JOIN CANNON as a Senior Automation Specialist in SAN LUIS OBISPO. San Luis Obispo is on the beautiful central coast of California, has temperate weather, scenic beaches, is surrounded by the wine country, and offers endless recreational opportunities. PROJECTS INCLUDE Instrumentation and Controls/SCADA, Water Resources, Transportation, Recreational Facilities, Solar Facilities, Oil Field Applications, Agriculture, Food Processing. SENIOR AUTOMATION SPECIALIST JOB SUMMARY A successful Senior Automation Specialist will be able to independently approach industrial electrical and control systems from the viewpoint of functional analysis, technical evaluation, design objectives, and solution development. They will be involved in designing, implementing, and improving industrial automated systems and processes within a manufacturing or industrial setting including but not limited to system design, integration, testing, and troubleshooting, as well as project management and client coordination. Will work in both the office and heavy industrial environments, onsite. SENIOR AUTOMATION SPECIALIST JOB DUTIES Lead or support integration projects, including scope development, budgeting, scheduling, and procurement. Assist in the development and cost estimation for proposals tailored to client requirements. Interface with clients to ensure successful project coordination, system performance, and client satisfaction. Design and program automated systems: PLCs, sensors, actuators, control panels, and HMI interfaces. Create and troubleshoot PLC code (Rockwell, Modicon preferred) and HMI applications for industrial processes. Integrate new automation systems with existing processes and equipment. Oversee and train others to test, validate, and calibrate automated systems to ensure compliance, reliability, and safety. Identify opportunities for process improvements to enhance efficiency, reduce costs, and increase system reliability. Maintain detailed documentation (schematics, SOPs, backups) for all automation systems. Specify and commission SCADA systems, including server/client setup, network architecture, and instrumentation. Requirements: 8+ years' experience integrating automation and electrical systems in industrial environments. Strong knowledge of PLC systems (Rockwell Automation, Modicon), HMI programming, and SCADA integration. Proficiency in industrial wiring diagrams, ladder schematics, and logic drawings. Programming experience in ladder logic, function block diagrams, and object-oriented structured text programming languages and SQL. Experience with process instrumentation and final control elements (VFDs, control valves, transmitters, sensors). Skilled with configuration tools, such as handheld HART communicators and computer-based configurators. Familiarity with industrial communication protocols (Ethernet/IP, RS232, RS485, HART, Serial/Ethernet radios). Proven project management experience across automation lifecycle phases. Strong problem-solving, documentation, and collaboration skills. Effective written and verbal communication in English. Ability to perform basic circuit and instrument calculations and apply mathematical concepts in engineering tasks. Certified Electrician is a plus. Valid driver's license and proof of insurance required. WE OFFER competitive salaries, relocation assistance, excellent benefits package, remote work flexibility, and an active and positive team building, work environment. Cannon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, age. Compensation details: 00 Yearly Salary PIba3afe9b5-
    $78k-107k yearly est. 2d ago
  • Epic Decision Tree Consultant

    Onpoint Search Consultants 4.2company rating

    Remote implementation specialist job

    What you will find ... 100% REMOTE (6+ months) PTO days + 401K (auto 3% contribution) top ranked hospital in the U.S. What you will do ... design & build Decision Trees optimize Decision Trees for scheduling assist with Epic Referral workflows liaison with operational stakeholders Wish list ... 3+ years Decision Tree design & build REQUIRED Epic Cadence Certification Decision Tree Badge preferred Epic Referral or Referral Orders a plus
    $97k-123k yearly est. 2d ago
  • Remote Window Shade Automation Specialist - Western US

    Draper, Inc. 4.7company rating

    Remote implementation specialist job

    A family-owned automation company is looking for a Window Shade Automation Specialist to work remotely across various territories. The role involves project management, dealer support, and technical training to ensure customer satisfaction and successful installations. Candidates should have a strong mechanical and electrical aptitude, along with excellent communication skills. A competitive salary and comprehensive benefits package are offered. #J-18808-Ljbffr
    $72k-94k yearly est. 1d ago
  • Tech Data Center Ops Specialist

    PTR Global

    Implementation specialist job in Ashburn, VA

    Pay Range: $23.00 - $25.90 Work hours: could be flexible. Would discuss during the interview. 10-6 Mon-Fri 11-7 Mon-Fri On Call: Yes Contract to Hire: Yes Job Description: Supports hardware and software installation configuration operation and ongoing maintenance of an organization's computer / data center. Operates monitors and performs troubleshooting of equipment networks and data processing / batching assists with logging and documentation of equipment and processes. Responsibilities may also include cabling racking and server installations. Key Responsibilities: • Provides operational and technical support for assigned data center computer systems and associated peripheral equipment. • Monitors performance of on-line systems utilizing software support tools to complete all scheduled jobs in a timely manner. • Performs standard maintenance and repair. • Interfaces with clients and appropriate support groups to escalate issues for resolution. • Reassigns job priorities according to precedent policy and procedures. • Participates in on-call rotation responds to alerts and systems issues. • Updates systems and applications. • Partners with vendors and component suppliers to replace or repair failed equipment. Key Qualifications: High School Diploma or GED required May require technical certification or Associate Degree Generally 1-2years' experience in area of responsibility. Pay Range: $23.00 - $25.90 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
    $23-25.9 hourly 4d ago
  • Microsoft Certified Technology Specialist (MECM) - DHS Federal Law EnforcementTraining Center (FLETC)

    ITC Federal, Inc. 4.7company rating

    Implementation specialist job in Fairfax, VA

    Microsoft Certified Technology Specialist (MECM) - DHS Federal Law Enforcement Training Center (FLETC) ID 2025-1444 Remote No JOB TITLE: Microsoft Certified Technology Specialist - MECM GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC) POSITION INFORMATION: Full-Time Position LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM; Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal. POSITION TIMING: Contingent on Contract Award ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment. Program Overview: The Federal Law Enforcement Training Centers (FLETC), part of the Department of Homeland Security (DHS), is responsible for training and supporting the training of federal, state, local, and tribal law enforcement officers-as well as international partners-who enforce laws, treaties, and regulations in the United States and abroad. Headquartered in Glynco, Georgia, with training delivery points in Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland, FLETC's mission depends on secure, stable, and modern IT infrastructure. This program delivers comprehensive Information Technology (IT) Delivery and Operations Support Services (DOSS) that ensure reliable and efficient IT performance across all FLETC locations. The Microsoft Certified Technology Specialist (MECM) will play a key role in deploying, managing, and maintaining endpoint systems critical to FLETC's operational success. Position Summary: The Microsoft Certified Technology Specialist - MECM will support enterprise-level endpoint management operations, ensuring effective deployment, administration, and maintenance of Microsoft System Center Configuration Manager (SCCM/MECM) environments across multiple PCs and servers. This position is ideal for an experienced IT professional with strong technical expertise in Windows systems administration, software deployment, and endpoint configuration management. The specialist will also contribute to the planning, configuration, and enhancement of MECM systems to meet evolving DHS and FLETC requirements. Experience managing Apple systems through MECM is preferred but not required. Responsibilities RESPONSIBILITIES: Administer, deploy, and maintain Microsoft Endpoint Configuration Manager (MECM) across a medium-to-large enterprise environment supporting multiple Windows-based systems. Plan, configure, and implement MECM site systems, distribution points, and management points to ensure secure, scalable, and efficient operation. Manage operating system deployment (OSD), software distribution, and patch management processes using MECM. Develop and maintain automation scripts and documentation to streamline configuration and deployment processes. Collaborate with system administrators, engineers, and security personnel to ensure MECM compliance with DHS and FLETC policies and standards. Troubleshoot and resolve issues related to MECM infrastructure, client communication, and software deployments. Provide technical input for enterprise imaging, endpoint lifecycle management, and software standardization efforts. (Preferred) Support Apple device management within MECM where applicable. Qualifications REQUIRED: Minimum of 3 years of experience in a medium-to-large enterprise environment supporting multiple Windows PCs and servers. Microsoft Certified Technology Specialist (MCTS) certification or equivalent in MECM/SCCM administration. Proven proficiency in administering and deploying Microsoft System Center Configuration Manager and associated site systems. Strong understanding of Windows-based operating systems, system deployment, and configuration management. Excellent troubleshooting and analytical skills with attention to detail. Ability to obtain and maintain a USCIS Public Trust clearance. DESIRED: Experience managing Apple devices within MECM or other enterprise management platforms. Familiarity with PowerShell scripting, Active Directory, and Group Policy management. ITIL certification or experience applying IT service management principles. Strong documentation, communication, and customer service skills. WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment. ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.
    $78k-104k yearly est. 5d ago
  • Marketing & Sales Operations Support Specialist

    Structural Group, Inc. 4.4company rating

    Implementation specialist job in Columbia, MD

    Structural Group, Inc., develops and integrates products, engineering support, repair and maintenance services to provide value-added solutions to owners, engineers and contractors. We provide specialty contracting services through our contracting companies, and state-of-the-art proprietary products and engineering support services through our technologies company. With over 2,500 employees working from locations nationwide and in select international markets, we serve the Commercial, Public, Transportation Industrial, and Power markets to tackle the toughest construction challenges. As a Marketing and Sales Operations Support Specialist, you will provide marketing support for our commercial marketing initiatives as well as for select specialty products and services. You will report to the Commercial Marketing Manager and will assist in the implementation of the Structural Group Marketing plan. A typical day in the life of our Marketing and Sales Operations Support Specialist may include: Liaison between sales and Marketing/Creative/Sales Operations Support the execution of industry/client related trade shows, pre/post show, tradeshow promotions and sponsorships to ensure tradeshow presence, product showcase and logistical requirements are delivered on time Support the planning and execution of small, medium events - local and throughout the US Support the day-to-day execution of marketing plans Monitor and report on all assigned marketing activity Utilize Salesforce for tracking requests and events Ensure effective use of marketing resources Process invoices as needed Support other departments, corporate team and HR with marketing efforts as needed Support sales in any additional requests (advertisements, documents, suggestions, research) This position may be for you if you meet the following requirements: Bachelor's degree in Marketing, Communications, or related field of study 3-7 years of professional marketing experience; exposure to architectural, engineering or construction industry is a plus Project management skills and a strong attention to detail Salesforce Monday.com experience Proficient in MS Office applications Experience in Adobe programs: Photoshop, Illustrator, InDesign is a plus $75k - $80k annual base, plus bonus If you are an innovative but decisive individual who can work effectively in a highly collaborative, team-based environment then we want to hear from you. We are looking for someone who has the ability to set goals and expectations and hold others accountable; encourage and mentor others; be approachable, be empathetic and outgoing; quickly gain trust and respect; and establish and maintain relationships. Structural Group, Inc. is proud of a company culture that promotes 24/7 safety and quality. We offer competitive compensation and benefits including medical and dental insurance, 401(k), paid holidays & vacation, tuition reimbursement, career development and growth opportunities, and a caring work environment. EOE/M/F/D/V
    $75k-80k yearly 2d ago
  • Pipeline Field Specialist

    BHE GT&S

    Implementation specialist job in Washington, DC

    BHE GT&S JOB DESCRIPTION BHE GT&S has an exciting career opportunity for a Pipeline Field Specialist at our Silver Springs Transmission in Silver Springs, NY. RESPONSIBILITIES Perform duties related to the installation, maintenance, and operation of a natural gas pipeline system (steel or plastic - low pressure to high pressure), wells and facilities in a safe, efficient, and economical manner while conforming to all Company, local, state and federal guidelines. The duties and assignments, either individually or with other employees, including but not limited to the installation, operation, inspection, connection, disconnection, maintenance, repair and replacement of natural gas pipelines, wells, gas measurement equipment, meters, regulators, and associated equipment and facilities. Prepare and maintain reports and records as required. Promote good customer and public relations, report customer complaints and inquiries. May train and assist other coworkers as required. May lead or direct up to one other individual in work assignments. Perform all other duties as required in higher or lower classifications. QUALIFICATIONS Three months documented experience in a COMBINATION of the following: natural gas field work, other field work, well tending, pipeline inspection, pipeline work, construction, excavation, plant operations, physical labor, manufacturing, farming, timbering, line locating AND/OR related military experience AND/OR related education (technical school or college.) Ability to walk various terrain, climb steps and ladders, work from elevated platforms and/or excavations Ability to operate various equipment and tools weighing up to 90 lbs., as well as the ability to work independently and as a crew member. Must be able to lift/carry a minimum of 50 lbs. Must possess basic computer skills. Additional knowledge, skills, and abilities: Ability to follow mandatory safety rules and standard operating procedures and use personal protective equipment. Ability to analyze problems, collect accurate data and draw valid conclusions. Ability to work independently or as a crew member. PREFERRED : Related natural gas industry experience. Education Required Education Required: High school diploma or GED. Testing Required Cognitive Aptitude testing Working Conditions This position is subject to callouts, and you must be available and willing to work overtime as required. You may be subject to hazards, such as proximity of moving parts, exposure to high noise levels, solvents, lubricants, and other chemicals. You will be subjected to adverse weather and environmental conditions. Minimal overnight travel may be required. CHAMPION: Contribute to a team-centric work environment based on mutual respect and integrity Support the Company's CHAMPION culture, which centers around personal responsibility, continuous improvement and delivering quality for our customers. Employees must be able to perform the essential functions of the position, with or without an accommodation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Position descriptions are developed as guides for the employees of BHE GT&S. The management team of BHE GT&S reserves the right to modify job responsibilities and position requirements to meet the corporate business goals and needs. ABOUT THE TEAM BHE GT&S is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation. JOB INFO Job Identification 10003985 Job Category Pipeline Operations Posting Date 2025-12-16 Apply Before 2026-01-06T04:59:00+00:00 Job Schedule Full time Locations 4478 Oak Hill Rd, Silver Springs, NY, 14550, US Travel Requirements Up to 25% Relocation Assistance Not currently offered for this position Business Eastern Gas Transmission and Storage, Inc. Compensation details: 28.79-28.79 PI**********b6-30***********3
    $44k-79k yearly est. 16d ago
  • Workfront Configuration Specialist

    Teksystems 4.4company rating

    Remote implementation specialist job

    We're seeking a Workfront and Fusion Consultant to support the implementation of Workfront as an Enterprise Portfolio and Project Management tool. As the Workfront Consultant, you will work closely with our team to elicit requirements and design future state processes that are needed to establish an optimized Workfront solution. This role will also be responsible for end-to-end configuration of a scalable Workfront environment, leveraging Fusion where needed. This includes object-level structure, user management, reporting and dashboards, and workflow management. The ideal candidate for this role will be strong in both Workfront and Workfront Fusion, with a track record of successfully implementations at the Enterprise Level, beyond marketing functions. If you are a strategic thinker, have excellent communication and leadership skills, have a strong-results orientation, and are passionate about delivering results, we encourage you to apply for this exciting opportunity. Responsibilities include: System Architecture and Design * Utilize systems and business analysis techniques to develop and facilitate impactful Adobe Workfront discovery and design sessions with cross-function teams * Design scalable Workfront solutions to meet business needs. * Develop architectural blueprints as needed that align with organizational goals. * Ensure system architecture integrates seamlessly with other enterprise systems. * Conduct system evaluations and provide recommendations for improvements. System Administration, Configuration and Testing * Manage and configure Workfront environments, including user roles, permissions, and object configurations. * Implement custom fields, forms, templates, and reports in Workfront. * Develop and execute test plans to ensure system functionality and performance. * Identify and document system defects and work with developers to resolve them. * Conduct user acceptance testing (UAT) and obtain stakeholder sign-off. * Perform regular system audits to ensure data integrity and compliance. * Monitor system performance and implement necessary optimizations. * Ensure all solutions meet organizational standards and best practices. * Drive continuous improvement and stay updated on the latest Workfront and Fusion features and industry trends. Fusion Development * Develop and maintain Workfront Fusion automations to streamline business processes. * Create custom APIs and integrations between Workfront and other enterprise applications. * Troubleshoot and resolve issues related to Workfront Fusion workflows. * Optimize Fusion scenarios for performance and efficiency. Stakeholder Collaboration * Collaborate with project managers to define work scope, deliverables, and timelines. * Work closely with business stakeholders to gather and analyze requirements. * Provide expert advice on best practices for Workfront utilization. * Conduct/participate in regular meetings to review project progress and address concerns. * Facilitate training sessions and workshops for end-users and administrators. Documentation and Reporting * Maintain detailed documentation of system configurations, workflows, and processes. * Generate and analyze reports to provide insights and recommendations for improvement. * Develop and maintain user guides and training materials. * Document and track system changes and updates. Support and Maintenance * Provide support for Workfront-related issues and inquiries. * Manage system upgrades, patches, and maintenance activities. * Ensure business continuity by implementing backup and recovery plans. * Monitor and manage system security and access controls. *Skills* Workfront, fusion, adobe, advance text mode, Configuration, Support *Additional Skills & Qualifications* Key Skills: * Excellent analytical, problem-solving, and decision-making skills * Ability to work independently and as part of a team * Accuracy and strong attention to detail * Exceptional results-orientation * Effective at prioritizing and working in a fast-paced, collaborative, and service-oriented environment with quick turnaround times * Strong presence, communication, and listening skills, with the ability to engage effectively in both one-on-one and large group settings. * Quick learner with a flexible, adaptive, and creative mindset (out of the box thinker) *Job Type & Location*This is a Contract position based out of Johnston, RI. *Pay and Benefits*The pay range for this position is $70.00 - $75.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully remote position. *Application Deadline*This position is anticipated to close on Jan 16, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $70-75 hourly 7d ago
  • Cloud Computing Specialist - SME

    Nationwide It Services

    Implementation specialist job in Fairfax, VA

    Cloud Computing Specialist (CCS) - Subject Matter Expert (SME) Security Clearance: Secret (IT-II Non-Critical Sensitive / Tier 3 required at submission) Certifications Required: Certified Cloud Security Professional (CCSP), IAT Level II (Security+), at least one Cloud Provider Certification. Location: Off-Site, Proximity to Fort Belvoir preferred. Overview Nationwide IT Services (NIS) is seeking an experienced Cloud Computing Specialist - SMEfor a potential opportunity to provide expertise in Certification & Accreditation (C&A), the NIST Risk Management Framework (RMF), and DoD/DISA security architecture. The ideal candidate will bring a deep understanding of cloud security best practices across multiple environments and deployment models, ensuring compliance with NIST SP 800-37, NIST SP 800-53, and current DoD cybersecurity standards.Key Responsibilities Serve as a cloud security SME, applying RMF and FedRAMP methodologies to assess and secure complex DoD cloud environments. Design, implement, and validate secure cloud hosting solutions across AWS, Azure, Oracle Cloud Infrastructure (OCI), and Google Cloud. Develop and maintain deployment specifications, including configurations, test plans, and supporting documentation. Collaborate with DLA engineers, DISA stakeholders, and vendors to troubleshoot hosting and deployment challenges. Advise on the implementation of Zero Trust, SCCA, and CAP solutions to meet DoD/DISA directives. Apply the Cloud Security Requirements Guide (SRG) to ensure compliance in areas such as network security, encryption, tenant isolation, vulnerability assessments, key management, and application firewalls. Recommend innovative cloud strategies to streamline operations and enhance mission support. Required Qualifications 5+ years of Certification & Accreditation (C&A) and RMF experience in DoD environments. 5+ years of hands-on experience designing, deploying, and migrating workloads in multi-cloud environments (AWS, Azure, OCI, GCP). Proven ability to assess, document, and improve cybersecurity controls for large-scale information systems. Expertise in modern architectures, including hybrid, edge computing, cloud-native microservices, and IoT protocols. Strong technical and business writing skills (documentation, reports, assessments). Certifications: Certified Cloud Security Professional (CCSP) DoD 8570 IAT Level II (e.g., Security+) At least one Cloud Provider Certification (AWS Solutions Architect, Azure Solutions Architect Expert, OCI Architect Foundations/Security Professional, GCP Cloud Architect) Active or current Secret clearance (IT-II / T3 minimum). Preferred Experience Familiarity with FedRAMP assessment methodologies across six domains: Architectural Concepts & Design Requirements Cloud Data Security Cloud Platform & Infrastructure Security Cloud Application Security Operations Legal & Compliance Demonstrated success implementing Zero Trust architectures and SCCA FRD/SRG compliance. Knowledge of DISA enterprise cloud offerings, including boundary CAP and Secure Cloud Computing Architecture (SCCA). About Nationwide IT Services Nationwide IT Services (NIS) is a CVE-verified Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in IT and Management Consulting. We deliver value-added services to our customers by leveraging technology, people, and industry best practices to implement innovative, mission-driven solutions. Benefits include: Medical, dental, and vision insurance; life and disability coverage; 401(k) with employer match; PTO and paid holidays; commuter benefits; Employee Assistance Program (EAP); education reimbursement; and pet insurance. NIS is an Equal Opportunity Employer (EOE) committed to providing opportunities to all applicants regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
    $69k-90k yearly est. 7d ago
  • Integration Support Specialist, Tier 2 (Remote)

    Procore 4.5company rating

    Remote implementation specialist job

    We're looking for an Integration Support Specialist (ISS) to join Procore's ERP Support Team. In this role, you'll assist customers with troubleshooting sync-related errors that populate with Procore in relation to their ERP integration. The primary goal of this role is to diagnose, resolve, and investigate complex technical issues related to Procore's financial ERP integrations. As an Integration Support Specialist, you'll partner with customers, internal support teams, and development team members to provide tier 2 support across chat, email, and phone channels. Use your analytical skills, technical troubleshooting background, and problem-solving abilities to identify issues and ensure efficient problem resolution. This position reports into Manager, ERP Support and can be based remotely within the US. We're looking for someone to join us immediately. What You'll Do Investigate and resolve complex tier 2 technical issues for Procore's ERP Integrations, focusing on errors related to accounting software like Sage or QuickBooks. Troubleshoot integration technical issues that occur within the customer's Windows environment or Procore's internal microservices, often working in a queue-based system. Provide support for live customer interactions (phone and chat) as well as email, managing interruptible work while prioritizing customer experience. Manage efficiently a backlog of cases in ticketing systems like Salesforce, Jira, or Zendesk while actively taking on new cases daily. Escalate issues appropriately by collaborating with development team members to submit JIRAs and resolve API-related errors. Navigate technical ambiguity with confidence, applying strong problem-solving skills to diagnose brand new issues. Demonstrate a commitment to Ownership by taking accountability for customer outcomes and driving issues to resolution. Communicate openly and clearly with customers and internal stakeholders, providing transparent and optimistic updates throughout the troubleshooting process. What We're Looking For 2+ years of technical support experience in a contact center environment, with a Bachelor's degree or equivalent work experience. Proven background in providing technical support for complex software integrations, with specific experience with accounting software like Sage or QuickBooks being a huge plus. Experience in a queue-based technical support role, providing assistance via live phone, chat, and email channels. Familiarity with ticketing systems such as Salesforce, Jira, or Zendesk is a significant advantage, demonstrating proficiency in managing ticket escalations. Strong analytical and technical troubleshooting skills; enjoys working with details and numbers to diagnose root causes rather than following a basic script. Ability to embody Procore's core values of Ownership, Openness, and Optimism, thriving in a collaborative and problem-solving environment. Strong customer support and client relation skills, prioritizing a customer-focused approach. Ability to prioritize multiple tasks effectively and execute on resolutions under pressure. Additional Information Base Pay Range: 24.80 - 34.10 USD Hourly This role may also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
    $32k-48k yearly est. 3d ago
  • Key Account Support Specialist

    Advantage Solutions 4.0company rating

    Implementation specialist job in Landover, MD

    Primary Posting Location : City Landover Primary Posting Location : State/Province MD Primary Posting Location : Postal Code 20785 Primary Posting Location : Country US Requisition ID Type Full Time Category Client Services/Account Management Minimum USD $18.50/Hr. Maximum USD $26.44/Hr. Summary Key Account Support Specialist As a Key Account Support Specialist, you will play a pivotal role in driving client success. Your primary responsibilities will include directing client annual review process to customers. You will work closely with Key Account Managers ("KAMs") to manage client business planning, forecasting, annual reviews, and joint business planning. You will leverage insights to develop category review presentations and promotional planning. In this role, you will also actively manage and develop strategic annual plans for clients. You're the expert within client systems and platforms. You will lead all issue resolution activities with client systems, identify all overspend and/or spending shortfalls, and work with relevant KAMs to resolve, using insights and data to recommend improvements. As a KASS, you're the expert for the client(s) products, brands, SKUs, pricing and promotional plans. You suggest strategic actions and guide client promo planning activities. Job Will Remain Open Until Filled Responsibilities The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Essential Responsibilities Revenue Budget Achievement * Research and implement effective strategies for clients so they can meet business objectives, including revenue and market share objectives * Make recommendations for how clients can achieve financial targets Analysis and Presentations * Analyze data to identify trends and recommend opportunities for improvement and reduce competitive threats * Develop and conduct negotiations to maximize profitability and maintain positive relationships * Build sales presentations for key clients and make client recommendations for customer presentations Client Key Performance Indicators Achievement * Analyze performance metrics of assigned clients and make recommendations for improvement * Recommend ways to improve business margin for clients and recommend action plans * Strategize on how to maximize marketing spend to achieve client's financial goals. * Review marketing schematics on behalf of customers, and coordinate closely with cross-functional stakeholders in our schematic, reset and retail departments Data Systems & Reporting * Drive cross-collaboration among all other internal teams * Analyze data reports to ensure financial performance meets forecasted targets * Drive alignment across KAMs, highlighting key opportunities and challenges and also suggesting resolutions to issues Supervisory Responsibilities Direct Reports - This position does not have supervisory responsibilities for direct reports Indirect Reports - Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports Minimum Qualifications Education Level: (Required): Bachelor's Degree or equivalent experience 1-3+ Years of experience with grocery operations, including promotional planning activities, systems experience preferred. Required Knowledge, Skills and Abilities * Strong presentation skills * Excellent interpersonal and organizational skills * Working knowledge of syndicated data * Proficiency in Microsoft Excel * Intermediate or advanced computer skills * Strong written communication and verbal communication skills * Conflict management skills * Demonstrated ability to provide cross-functional leadership * Well-organized, detail-oriented, and able to handle a fast-paced work environment * Flexible and adaptable, able to change and alter according to changes in projects or business environment * Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines Environmental & Physical Requirements Office / Sedentary Requirements Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the abilty to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs. Additional Information Regarding Job Duties and s Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law. CONNECT TO YOUR CAREER Not ready to apply? Connect with us for general consideration.
    $18.5-26.4 hourly 3d ago
  • Senior Implementation Consultant

    Eclinical Solutions 4.4company rating

    Remote implementation specialist job

    eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud - the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. You will make an impact: As a Senior Implementation Consultant, you will be responsible for liaising with our clients and internal stakeholders to align our client's clinical data strategy to tools and functionality within elluminate. Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. Your day to day: Participate in elluminate implementations by providing business process and product best practices consulting services to support the technical and project management team members Provide efficient and effective implementation services for clients, by ensuring appropriate requirements gathering through sound assessment of the clients' elluminate environment and expectations Consult in a post-implementation capacity to measure and drive an increase in the ROI customers receive from elluminate Steer productive elluminate implementation workshops through a consultative process, administer training sessions, if necessary, and provide high-quality support Align client clinical data review objectives to functionality in elluminate and delivers gap analysis where applicable Collaborate with Technical, Engineering, Product, and Project Management team members to develop new and enhanced product offerings in alignment with client objectives; drafts specifications and prototypes as needed Configure elluminate software to meet the client requirements Support elluminate training team in preparation of course materials and delivery of courses Assist sales effort to drive new sales by delivering Proof of Concept, Prototypes/Pilots and targeted presentations that fulfill client expectations Collaborate with Marketing to develop client specific case studies and share client success Participate in the development of new processes, best practices, and recommend improvements to all procedures to ensure an optimal level of client satisfaction Ensure compliance with eClinical Solutions and industry quality standards, guidelines, and procedures Other duties as assigned Take the first step towards your dream career. Here is what we are looking for in this role. Qualifications: Bachelor's degree or higher preferred, analytic discipline a plus and/or equivalent work experience 5+ years of experience Pharmaceutical/Biotechnology/CRO Experience in a software development environment a plus Knowledge of the drug development process and clinical trial execution as they relate to data collection, management, analytics, and reporting Understanding database concepts and ability to use data to optimize reporting, data mapping and programming Analytical and technical skills and experience with analytic software applications (i.e., Spotfire, J-Review, Qlik, Tableau) Prior management and delivery of technical projects in a professional services environment is a plus Proficiency with clinical data review and analytics solutions required Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. We have shared our story, now we look forward to learning yours! eClinical is a winner of the 2023 Top Workplaces USA national award! We have also received numerous Culture Excellence Awards celebrating our exceptional company vision, values, and employee experience. See all the details here: ****************************************************** eClinical Solutions is a people first organization. Our inclusive culture values the contribution that diversity brings to our business. We celebrate individual experiences that connect us and that inspire innovation in our community. Our team seeks out opportunities to learn, grow and continuously improve. Bring your authentic self, you are welcome here! We are proud to be an equal opportunity employer that values diversity. Our management team is committed to the principle that employment decisions are based on qualifications, merit, culture fit and business need. Pay Range US Pay Ranges $116,000-$145,000 USD
    $116k-145k yearly Auto-Apply 32d ago
  • MAG (Mobile Access Gateway) Consultant/Sr. Implementer/Operations person

    Us Tech Solutions 4.4company rating

    Implementation specialist job in Sterling, VA

    US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website ************************ We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well. Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset. Job Description Position: MAG (Mobile Access Gateway) Consultant/Sr. Implementer/Operations person Duration: Long Term Location: Sterling, VA Interview: Phone & F2F (Can do Skype with Non-Locals) Qualifications The position is for a Senior Implementer/Operations person a Layer 7 or API Gateway OR MAG (Mobile Access Gateway) which it's known as today. • Layer 7 is what it used to be called at first before CA (Computer Associates) bought them. It used to be a stand-alone at that time when it was called that. • Before CA bought them, Booz Allen used Layer 7 • It has now been renamed to MAG • The candidate should be able to hit the ground running. There's some production already and need support • They will need to work with Developers so having a Dev background is helpful • It's a 3rd party product.. is an API Security Gateway Additional Information Chandra Kumar ************Chandra at ustechsolutionsinc com
    $77k-109k yearly est. 60d+ ago
  • Sr. Epic Cadence/MyChart Consultant - Contract

    Hummingbird Healthcare

    Remote implementation specialist job

    Hi. We're Hummingbird. We're elevating patient access so patients can get healthcare how, when, and where they need it. We partner with healthcare systems to transform how patients access care, enabling their providers to focus on what matters most - caring for patients. By managing patient access as a technology-enabled service, we help health systems stabilize costs and improve patient experience while creating good jobs that attract and retain talent in the industry. Our team of experts is obsessed with the connection between the people, processes, and technology that make healthcare organizations hum. Join us and help build the healthcare experience we want for our communities, our families, and ourselves. Summary As a Sr. Epic Cadence/MyChart Consultant at Hummingbird, you will play a vital role in executing project tasks and deliverables across client engagements. For this project, you will be responsible for executing technical configuration in support of stakeholder-led specialty or enterprise decision tree builds, leveraging advanced expertise in workflow design and application analysis. You will provide support for complex scheduling workflows across Cadence and MyChart, help refine specialty standards by identifying improvement opportunities aligned with client-approved guidelines, and adhere to documentation best practices for build tracking, migrations, and testing. You will also deliver high-quality go-live and post-go-live support in alignment with Hummingbird expectations. Responsibilities Employment Eligibility: Candidates must be legally authorized to work in the United States without sponsorship. FLSA Status: Exempt. Compensation: Negotiable rate. Benefits Eligible: Yes. Travel: No expected travel to start, but may be asked to travel up to 25%. Working Hours: Alignment with client work hours within the US (PST). Work Location: This position is remote. You must work from a location within the United States with consistent internet service. People Manager: No. Project Delivery Execute scoped Improve projects and SOW deliverables, ensuring adherence to project timelines and commitments. Complete project tasks and deliverables with attention to detail and quality. Collaborate effectively with cross-functional teams to overcome project challenges and achieve project objectives. Maintain clear project documentation for knowledge transfer and support. Contribute to Hummingbird implementation playbooks and tools. Perform Epic system configuration, workflow design, and other application analysis work when it aligns with areas of expertise and the needs of the project. Process Improvement & Optimization Coordinate improvement activities within your assigned workstream/project and collaborate with other workstreams to ensure alignment with project objectives. Analyze existing processes and workflows to identify areas for optimization and efficiency gains. Develop and implement improvement initiatives, leveraging best practices and industry standards. Engage with stakeholders to gather requirements, prioritize improvement opportunities, and gain buy-in for proposed changes. Monitor and evaluate the effectiveness of implemented improvements, adjusting as necessary to drive continuous improvement. Share knowledge of best practices and trends across healthcare organizations. Operational Readiness Work closely with clients and Hummingbird leaders to assess operational readiness for Improve initiatives, identifying potential risks and mitigation strategies. Develop and execute operational readiness plans, ensuring alignment with project timelines and objectives. Collaborate with stakeholders to communicate changes effectively and facilitate smooth transitions. Provide ongoing support to address any operational issues or concerns. General Provide guidance and mentorship to less experienced analysts, contributing to the team's overall growth. Take a proactive role in documenting team processes and procedures. Manage projects and workstreams of increasing complexity, scope, and criticality. Provide thorough documentation of build changes, tasks, and projects. Provide clear and organized status reports on key project areas. Lead meetings, reviews, and design sessions. Stay current with Epic certifications and application knowledge. Required & Desired Skills Required Skills and Experience Active Epic certification in Cadence. Strong experience in specialty or enterprise Decision Tree builds. 5+ years of experience in analyzing, designing, building, testing, and maintaining Epic applications, ideally across multiple health systems. Demonstrated ability to execute project tasks and deliverables. Knowledge of project management methodologies and tools. Strong coordination skills to manage project delivery activities within a workstream and across workstreams. Excellent communication and interpersonal skills to collaborate effectively with clients and internal stakeholders. Ability to assess operational readiness and develop corresponding plans. Highly skilled in troubleshooting and effectively tracking and resolving issues. Experience in providing support during system changes and process improvements. Deep knowledge of the healthcare workflows related to Epic applications. Desired Skills and Experience Active Epic certification in MyChart strongly desired. Experience serving as a subject matter expert in support of organizational training initiatives. Able to lead productive discussions and contribute valuable insights during collaborative sessions on complex, integrated workflows. #LI-JF1 Please Note: The seniority level of this position may be adjusted during the recruitment process based on candidate skills and experience. The Hummingbird Approach We value a team that brings diverse perspectives and experiences to the work we do. While there are many ways to do this, people who are successful at Hummingbird: Lead with Respect by valuing kindness and working to actively foster an environment of inclusion and respect. Embrace Growth and seek out learning and growth for themselves and support those around them in their growth journey. They bring curiosity and an openness to innovation to all their interactions. Bring a Win Together mentality by approaching conflict directly, listening carefully, and seeking to understand. They problem-solve with the goal of finding successes, not trade-offs, for all involved. Equal Opportunity Statement Hummingbird Healthcare is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. We value the talents of individuals from all backgrounds and actively seek a diverse workforce. Our mission is to provide a fair and inclusive recruitment process for everyone, and reasonable accommodations are available to any applicant who may need them. Please reach out to talent@hummingbird.healthcare to request accommodations and we'd be happy to chat.
    $80k-100k yearly est. Auto-Apply 11d ago

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