How To Become An Implementation Technician: What It Is and Career Path

What is an implementation technician and how to become one

Updated January 8, 2025

4 min read

Implementation technicians are hired to make sure software systems a company invests in are well maintained and functional. They install, configure, and customize software packages to best fulfill their clients' expectations. They are there to troubleshoot various technical issues related to the system and are often asked to educate staff about the correct, safe, and efficient way to use the applications.

You will attend meetings with clients to discuss their needs and receive the necessary data and information to customize software accordingly. You will be responsible for drawing up timelines for implementation projects, presenting detailed work phases and deadlines by which they will be completed. You will document the work you do and create budgets and cost estimates for the services you provide.

A degree in computer science, IT, or a related area is usually required of candidates for this position. Experience in the field and proven expertise might be able to override formal education. You will need to know your way around databases and other IT applications commonly used in business management. Customer service and communication skills will be just as important as analytical and problem-solving abilities, as well as time management and multitasking.

ScoreImplementation TechnicianUS Average

Salary

7.2

Avg. Salary $92,600

Avg. Salary $59,228

Stability level

6.7

Growth rate 10%

Growth rate 0.3%

Diversity

6.1

Race

American Indian and Alaska Native 0.41%

Asian 13.72%

Black or African American 11.58%

Hispanic or Latino 14.99%

Unknown 5.29%

White 54.00%

Gender

female 20.98%

male 79.02%

Age - 41

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 41

Stress level

6.7

Stress level is high

7.1 - high

Complexity level

6.5

Complexity level is challenging

7 - challenging

Work life balance

7.4

Work life balance is good

6.4 - fair

Key steps to become an implementation technician

Explore implementation technician education requirements

Most common implementation technician degrees

Bachelor's

52.8 %

Associate

29.7 %

Master's

7.1 %

Start to develop specific implementation technician skills

Skills	Percentages
Technical Support	22.81%
Cisco Ios	5.99%
Provisioning	5.35%
Unix	4.19%
Customer Support	3.63%

Complete relevant implementation technician training and internships

Accountants spend an average of 3-6 months on post-employment, on-the-job training. New implementation technicians learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an implementation technician based on U.S. Bureau of Labor Statistics data and data from real implementation technician resumes.

Research implementation technician duties and responsibilities

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Layer 2 ATM and also layer 3 DSL log/Perl/Joule.

Prepare your implementation technician resume

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