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Import coordinator skills for your resume and career

Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical import coordinator skills. We ranked the top skills for import coordinators based on the percentage of resumes they appeared on. For example, 15.7% of import coordinator resumes contained customer service as a skill. Continue reading to find out what skills an import coordinator needs to be successful in the workplace.

15 import coordinator skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how import coordinators use customer service:
  • Trained new employees on customer service/domestic coordinating/reception protocol
  • Coordinate timely clearance and delivery of imported cargo based on company and customer service commitment standards.

2. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how import coordinators use logistics:
  • Directed all equipment logistics operations from supplier s warehouse to company s warehouse, following currency exchange control and customs regulations.
  • Directed outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management.

3. US Customs

The US Customs and Border Protection is the United State's most prominent law enforcement agency in charge of border control, security, travel, and trade. It is responsible for enforcing government regulations on border-related activities. Their jobs include enforcing laws on traveling overseas, luggage inspection, import/export monitoring, and border patrol. The agency is based in Washington DC and comprises over 4000 federals officers maintaining peace throughout the states.

Here's how import coordinators use us customs:
  • Coordinated releases with various customs warehouses and domestic shipping partners to ensure prompt delivery to customers.
  • Issued checks to pay ocean freight, paying ocean duty, set appointments for USDA holds and other various customs holds.

4. Forwarders

Here's how import coordinators use forwarders:
  • Ensured import documentation is accurately processed, distributed and released to ocean lines and freight forwarders.
  • Communicate with Corporations and Freight forwarders to ensure proper documentation is received in coordination with shipments

5. FDA

The Food and Drug Administration (FDA) is a division of the US Department of Health and Human Services that regulates the production and sale of food, pharmaceutical products, medical equipment, and other consumer goods, as well as veterinary medicine. The FDA is now in charge of overseeing the manufacture of products like vaccines, allergy treatments, and beauty products.

Here's how import coordinators use fda:
  • Verify HAZ, FDA, and FCC on those order entries and prepare the appropriate materials declarations required for shipment.
  • Access FDA 510(K) database to obtain registration numbers and device listings of medical implants and devices.

6. Delivery Orders

A delivery order is a document that is issued to confirm the transportation of a product or cargo to another party. Delivery orders are generally issued by the product owner, sender, or shipment carrier. It is a non-negotiable document and only acts as a product release confirmation from the sender.

Here's how import coordinators use delivery orders:
  • Prepared and processed delivery orders, billing documentation and approved vendor invoices.
  • Prepare delivery order receipts for confirmation of items/counts being received.

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7. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how import coordinators use data entry:
  • Performed accurate and timely data entry in compliance with customs regulations.
  • Performed data entry, electronic data collection, and tracing to support clinical research and ensured efficient, timely delivery.

8. Close Liaison

Here's how import coordinators use close liaison:
  • Maintain close liaison with the U.S. Customs Service and for various specialized U.S. Customs clearance requirements.

9. Import Shipments

Here's how import coordinators use import shipments:
  • Coordinate customs clearance with brokers for air import shipments -Process customs entries -Set up delivery to ultimate consignee -Bill import files
  • Handled all air export and domestic shipments as well as a significant part of our ocean export and import shipments.

10. Government Agencies

Here's how import coordinators use government agencies:
  • Analyze documentation to determine the applicability of other government agencies requirements' and collect the necessary information to make proper declarations.
  • Update trace information and daily contact with all government agencies and customers to ensure compliance with government regulations and contract requirements.

11. Freight Forwarders

Freight forwarders are the companies that ship products from source to final destination.

Here's how import coordinators use freight forwarders:
  • Manage freight forwarders/UPS (audio/LiDar) rate/lane country specific based.

12. CBP

Customs and Border Protection (CBP) is a law enforcement organization that is responsible for the regulation of all shipped goods to the United States. The CBP enables lawful trade by collecting necessary import duties and scrutinizing cargo when needed. The criminal fraud statute offers sanctions to those who submit false information to customs officers, in addition to the civil penalties.

Here's how import coordinators use cbp:
  • Process Quota Entries, monitor traces, submit entries to CBP for release and prepare checks to pay duties & taxes.
  • Analyze documentation provided to determine harmonized tariff number and value for U.S. Customs and Border Protection (CBP).

13. Customs Entries

Here's how import coordinators use customs entries:
  • Audited and reconciled customs entries to ensure the proper cost was allocated at the line item.
  • Manage all imports requirements including, ISF, customs entries, OGA's.

14. Purchase Orders

Here's how import coordinators use purchase orders:
  • Provide assistance to buyers by -creating purchase orders -auditing import shipping documents -interacting with vendors oversea.
  • Match received inventory to issued purchase orders to process payment to international vendors.

15. Air Freight

Here's how import coordinators use air freight:
  • Coordinated shipment of air freight by tracking international and domestic flight information and processing customs documentation.
  • Prepare air freight consolidation documentation.
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List of import coordinator skills to add to your resume

Import coordinator skills

The most important skills for an import coordinator resume and required skills for an import coordinator to have include:

  • Customer Service
  • Logistics
  • US Customs
  • Forwarders
  • FDA
  • Delivery Orders
  • Data Entry
  • Close Liaison
  • Import Shipments
  • Government Agencies
  • Freight Forwarders
  • CBP
  • Customs Entries
  • Purchase Orders
  • Air Freight
  • Customs Regulations
  • OGA
  • NAFTA
  • ABI
  • Vendor Invoices
  • International Freight
  • Government Documentation
  • Air Import
  • Customs Brokers
  • Tariff Schedule
  • Import Documentation
  • FedEx
  • LCL
  • FCL
  • Inbound Shipments
  • USDA
  • International Shipments
  • Steamship Lines
  • Arrival Notices
  • Provide Customer Support
  • Import Cargo
  • AS400
  • ACH
  • Import Process
  • ETA
  • Customer Inquiries
  • HTS
  • EDI
  • Customs Documentation
  • Track Shipments
  • Import Data
  • LTL
  • AES
  • Air Shipments

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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