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Import export clerk skills for your resume and career
15 import export clerk skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Attended numerous inter company classes regarding customer service, email etiquette & company facts/port locations.
- Served as administrative liaison between warehouse and customer service department.
2. Data Entry
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
- Performed data entry into a management system, including updating freight amount paid to vendors.
- Performed various clerical duties such as data entry, filling and maintaining purchase orders.
3. Delivery Orders
A delivery order is a document that is issued to confirm the transportation of a product or cargo to another party. Delivery orders are generally issued by the product owner, sender, or shipment carrier. It is a non-negotiable document and only acts as a product release confirmation from the sender.
- Disassembled returning documents, prepared delivery orders for outgoing freight.
- Entered delivery orders for each vessel by rail, truck and barge.
4. Forwarders
- Coordinate all international shipments with assigned freight forwarders and vendors.
- Arranged trucker's loading schedules and processed Freight Forwarders all documentation to US Custom.
5. US Customs
The US Customs and Border Protection is the United State's most prominent law enforcement agency in charge of border control, security, travel, and trade. It is responsible for enforcing government regulations on border-related activities. Their jobs include enforcing laws on traveling overseas, luggage inspection, import/export monitoring, and border patrol. The agency is based in Washington DC and comprises over 4000 federals officers maintaining peace throughout the states.
- Communicate daily with numerous Customs brokers.
- Prepared entry packs for US Customs, Traffic and Dispatch, processed checks for local terminals, distribution centers and trucks.
6. Import-Export Documentation
- Filled out import-export documentation, compile carrier and rout assignments.
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Customs and Border Protection (CBP) is a law enforcement organization that is responsible for the regulation of all shipped goods to the United States. The CBP enables lawful trade by collecting necessary import duties and scrutinizing cargo when needed. The criminal fraud statute offers sanctions to those who submit false information to customs officers, in addition to the civil penalties.
- Field 3461 form under ACE system of CBP control.
- Process Quota Entries, monitor traces, submit entries to CBP for release and prepare checks to pay duties & taxes.
8. Arrival Notices
- Prepare and sent out arrival notices for ocean shipments, receive and arrange for proper pickup outgoing mail.
- Contacted overseas offices for shipping documents and steamship lines for arrival notices.
9. AES
AES stands for Advanced Encryption Standard. It is a standard for electronic data encryption, commonly used to implement file encryption, wireless security, SSL/TLS, and processor security.
- Complete bookings, process all required documents (AWB, AES, D/O, Invoices, etc.
- File AES for specialized item such as licensed shipments * Certified for ISO internal auditor and audited other department periodically.
10. Customs Documentation
- Generated invoices and reports by compiling customs documentation and warehouse data.
- Prepared component orders for export, including required customs documentation including commercial invoices and packing lists.
11. FDA
The Food and Drug Administration (FDA) is a division of the US Department of Health and Human Services that regulates the production and sale of food, pharmaceutical products, medical equipment, and other consumer goods, as well as veterinary medicine. The FDA is now in charge of overseeing the manufacture of products like vaccines, allergy treatments, and beauty products.
- Open, process, and file entries to obtain Customs, USDA, and FDA releases.
- Submit documents on ITAC S ( FDA ) web page.
12. ABI
- Managed ABI Suite Program for import compliance procedures.
- Audit my peers' work (cages and completed files), research and correct ABI errors and Reprocesses.
13. Customs Regulations
- Verified validity and completeness of shipments by examining manifests and invoices for compliance with customs regulations.
- Manage all import and export operations in accordance with all international Customs regulations.
14. Data Management
The administrative process that involves collecting and keeping the data safely and cost-effectively is called data management. Data management is a growing field as companies rely on it to store their intangible assets securely to create value. Efficient data management helps a company use the data to make better business decisions.
- Provided efficient delivery of logistics through data management, completed import/export documentation, compiled carrier and route assignments.
- Performed administrative duties related to data management, consumer inquiries, and invoicing.
15. SED
- Filed Shipper's export declaration (SED) with the Automated Export System of the U.S. Census Bureau.
- Fill SED and create Bill of Ladings.
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List of import export clerk skills to add to your resume

The most important skills for an import export clerk resume and required skills for an import export clerk to have include:
- Customer Service
- Data Entry
- Delivery Orders
- Forwarders
- US Customs
- Import-Export Documentation
- CBP
- Arrival Notices
- AES
- Customs Documentation
- FDA
- ABI
- Customs Regulations
- Data Management
- SED
- Computer System
- ISF
- USDA
- Inventory Control
- ETA
- Dangerous Goods
- Customs Brokers
- International Transactions
- AMS
- Administrative Functions
- HTS
- Government Agencies
- NAFTA
- Customer Inquiries
Updated January 8, 2025