SmartHire is seeking to hire an Import/Export Documentation Manager for a client who is a leading Manufacturer and Supplier in their field in North America. This is an Onsite role located in Frisco, TX. This is a Direct Hire position and requires someone who has a minimum of 8+ years of over the water international import/export management experience and 5+ years of management experience.
This is a Direct Hire position with a salary between $100k - $115k
Benefits includes comprehensive medical and dental coverage, short- and long-term disability benefits, life insurance, paid vacation, paid holidays, 401(K) Retirement Plan with matching company contribution, and profit-sharing program.
Shift: Monday – Friday – Days
Dynamic Manager needed to support a diverse team of 8-12 employees. This manager must have extensive experience in overseas Export/Import with a background in vessel/containerized product. This role will manage a team that compiles the documentation for products shipped across the world along with the team that manages the receiving of the product into the US.
Key Responsibilities and Duties:
·Manage a team of 8-12 individuals that oversee the import and export documentation for material that is moved via ocean for up to 1,000 containers a month.
·Act as a key leader within the supply chain organization to deliver world class service to our customers while driving strategic change and implementing robust international shipment objectives.
·Assume a leadership role in managing the implementation of international trade documentation standards that comply with applicable local and US regulations, along with corresponding agencies and regulations outside of the United States. Assist in streamlining processes and systems to support the delivery of products, services, and information internationally, externally, and internally.
·Ensure that required Import and Export documentation is accurately and completed in a timely manner, resulting in orders that are shipped and delivered accurately, timely, and compliant. Required documentation includes but is not limited to: Bill of Lading, packing lists, Phytosanitary, shipping instructions, etc.
·Act as an escalation point to quickly resolve complex issues regarding sales and purchase order management, product delivery and steamship interactions.
·Motivate and direct staff as they work, identifying and developing key talent. Manage employee cycle: Hire, onboard, train and guide CSRs toward exceptional sales support.Resolve personnel issues and lead employees’ performance management.
·Interprets and monitors the team’s adherence to corporate policies and procedures, international documentation compliance.
·Prepare and analyze data and reports to present recommendations for continuous improvement in team and documentation processes, import and export delivery, and customer satisfaction.
Basic Qualifications:
·8+ years of established over the water international Import/Export compliance / supply chain management experience
·5+ years’ management and supervisory experience.
·Experience with MS Office Suite, Supply Chain, and Transportation Management systems.
·Bachelor’s degree strongly preferred
Competencies and Knowledge:
·Solid understand of both import and export documentation process and trade compliance requirements associated with these transactions.
·Experience working with containerized / vessel shipments, with direct interaction with international carriers preferred
·Familiarity with commonly used import and export documents including but not limited to: Bill of Ladings, Pro Forma & commercial invoices, ISF filings and delivery instructions.
·Knowledge in business and management principles involved in strategic planning, compliance, resource allocation, leadership, coordination of people and resources, supply chain management, sales, international shipping, and trade regulations
·Possess excellent interpersonal communication and presentation skills to the various stakeholders of the company, including to senior leadership.
SmartTalent is an Equal Opportunity Employer
#STHMG