Import export manager job description

SmartHire is seeking to hire an Import/Export Documentation Manager for a client who is a leading Manufacturer and Supplier in their field in North America. This is an Onsite role located in Frisco, TX. This is a Direct Hire position and requires someone who has a minimum of 8+ years of over the water international import/export management experience and 5+ years of management experience.

This is a Direct Hire position with a salary between $100k - $115k

Benefits includes comprehensive medical and dental coverage, short- and long-term disability benefits, life insurance, paid vacation, paid holidays, 401(K) Retirement Plan with matching company contribution, and profit-sharing program.

Shift: Monday – Friday – Days

Dynamic Manager needed to support a diverse team of 8-12 employees. This manager must have extensive experience in overseas Export/Import with a background in vessel/containerized product. This role will manage a team that compiles the documentation for products shipped across the world along with the team that manages the receiving of the product into the US.

Key Responsibilities and Duties:

·Manage a team of 8-12 individuals that oversee the import and export documentation for material that is moved via ocean for up to 1,000 containers a month.

·Act as a key leader within the supply chain organization to deliver world class service to our customers while driving strategic change and implementing robust international shipment objectives.

·Assume a leadership role in managing the implementation of international trade documentation standards that comply with applicable local and US regulations, along with corresponding agencies and regulations outside of the United States. Assist in streamlining processes and systems to support the delivery of products, services, and information internationally, externally, and internally.

·Ensure that required Import and Export documentation is accurately and completed in a timely manner, resulting in orders that are shipped and delivered accurately, timely, and compliant. Required documentation includes but is not limited to: Bill of Lading, packing lists, Phytosanitary, shipping instructions, etc.

·Act as an escalation point to quickly resolve complex issues regarding sales and purchase order management, product delivery and steamship interactions.

·Motivate and direct staff as they work, identifying and developing key talent. Manage employee cycle: Hire, onboard, train and guide CSRs toward exceptional sales support.Resolve personnel issues and lead employees’ performance management.

·Interprets and monitors the team’s adherence to corporate policies and procedures, international documentation compliance.

·Prepare and analyze data and reports to present recommendations for continuous improvement in team and documentation processes, import and export delivery, and customer satisfaction.

Basic Qualifications:

·8+ years of established over the water international Import/Export compliance / supply chain management experience

·5+ years’ management and supervisory experience.

·Experience with MS Office Suite, Supply Chain, and Transportation Management systems.

·Bachelor’s degree strongly preferred

Competencies and Knowledge:

·Solid understand of both import and export documentation process and trade compliance requirements associated with these transactions.

·Experience working with containerized / vessel shipments, with direct interaction with international carriers preferred

·Familiarity with commonly used import and export documents including but not limited to: Bill of Ladings, Pro Forma & commercial invoices, ISF filings and delivery instructions.

·Knowledge in business and management principles involved in strategic planning, compliance, resource allocation, leadership, coordination of people and resources, supply chain management, sales, international shipping, and trade regulations

·Possess excellent interpersonal communication and presentation skills to the various stakeholders of the company, including to senior leadership.



SmartTalent is an Equal Opportunity Employer

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Job Title


Manager, Import/Export Operations


Job Description


Brink's Global Services (BGS) is a division of Brink's Inc, the world's premier provider of secure logistics and security solutions in more than 122 countries across 5 continents. Brink's Global Services specializes in the secure transportation and handling of valuable goods throughout the logistic value chain, from raw materials and components to finished products within the mining, banknote, precious metal, jewelry, security, art and pharmaceutical industries. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a
Manager of our Import and Export Operation
based out of our JFK Airport location in Springfield Gardens, NY.


Job Summary:


The Manager is responsible for leading a team of Transportation Coordinators engaged in the processing and management of import and export shipments for our customer population, ensuring that outstanding support, service and communication is provided to all customers both internal/external and maintaining productive and professional relationships with international and domestic customers/affiliates. The Manager is responsible for facilitating a close working relationship and flow of communication with other departments in JFK, across the US and abroad. In addition, he/she is responsible for driving proper interaction with US CBP and other regulatory agencies, customs brokers, airlines and other vendors, customer service and at times directly with the Customer. The Manager is overall responsible for compliance with regulatory requirements within the scope of his/her area of responsibility. This position will be the primary day to day leader of our staff and will be responsible for their development, production and the level of service provided by all.


Key Responsibilities:
Responsible for setting and managing the service roadmap for the Import and Export department and adapt as needed based on requirements from Customers and Affiliates Responsible to ensure that processes are properly defined and documented; both for own department as well for processes across departments. Ensure proper training and comprehension of applicable staff Ensure adherence with all Brink's procedures, including but not limited to Operational, Safety and Security Procedures Coordinate operational resources including staff, technology and training to ensure outstanding customer satisfaction is achieved while maintaining efficiency. This will be achieved through partnering with existing Brinks BGS resources as well as key executives within the BGS footprint. Provides direction and structure for the Import/Export department to help generate a higher ROI and optimal workflow utilization, including but not limited to training initiatives, establishing key metrics, driving and monitoring productivity and improving business process. Partner with other operational leaders to resolve recurring issues and provide long term solutions. Effectively manage a close relationship with Customer Service, Operations, Sales and Security to ensure the right decisions are made at the right time, appropriate communication occurs and that plans are intelligently adjusted to reflect necessary fluctuations in goals and requirements as business needs change. Apply company guidelines and goals in respect to working conditions, atmosphere and performance of directly subordinated staff. Ensure that the team responds to incoming communications from internal and external customers and where necessary take an active hands on role to resolve and escalate issues as needed including the providing of product line data and the quoting of prices for all services. Work closely with all Customer Service and operations departments across the US to provide and communicate accurately all information and pricing for services to customers and where necessary other internal departments within Brinks as well. Manage the communication and coordination of all customs clearance and transportation arrangements for commodity/customer moves including routing, delivery, booking, and other transportation logistics. Ensure that all documentation - transportation as well as regulatory - are processed in a compliant and timely manner Ensure that enquiries from regulating bodies are handled professionally and with proper prioritization; and as and when needed personally engage in such communication Respond to inquiries regarding status of shipments in transit; follow through on trace request as necessary; provide proof of delivery as requested. When necessary conduct routine visits and audits of field location processes and work closely with Operations and Sales to ensure that all new and existing clients are being serviced effectively. Manage relationships and performance of airlines and other vendors. Provide updates and manage the training of field staff, new hires and participate in staff onboarding efforts to ensure consistent application and dissemination of the company's service mission and priorities. Foster a culture of frequent, honest and respectful communication and collaboration Support the personal development of staff and take appropriate measures to create an environment of motivated and committed teams
Minimum Qualifications:
Minimum of 10 years in freight forwarding environment with both Import, Export and direct customer (internal and external) contact in positions of increasing responsibility including but not limited to managing and leading staff. Minimum of 5 years of Customer Service experience servicing high touch / operations dependent customers preferably in a logistics/air freight forwarding organization or transferrable internal Brinks experience. Expert experience in regulatory compliance related to import/export transportation, primarily airfreight (IATA), trucking, Customs and other Regulatory Agencies Proficient in MS Office and Windows applications with a focus on Excel and other related transportation/logistics software. A valid firearms permit or ability/willingness to pass applicable firearms licensing requirements if required. A valid guard card or ability to obtain a guard card or any other required licenses. Must be 21 yrs. of age


Preferred Qualifications:
Bachelor Degree in Business, Marketing or related field. Experience in creating and implementing both policy/process and the technology to support the same. Extensive knowledge of freight forwarding and supply chain operations. Extensive knowledge of regulatory compliance related to international (primarily air) and domestic transportation (primarily air and trucking) Strong business acumen and the ability to influence and develop strong working relationships within a global organization. Exceptional problem solver with the ability to transition between detailed data and high-level conclusion/recommendations. Experience in interpreting data analytics to derive business insight and drive customer value. Experience in working within a matrix organization in which leadership and results are driven through influence and relationships rather than mandate. Proven track record of documenting, implementing and auditing of SOP's designed to improve operational efficiencies and ROI. Experience in and an advocate of a CAPA/RCA based culture to drive improvements and proactive thinking and behaviors The ideal candidate has experience in handling of valuables, high risk commodities and pharmaceuticals


Professional Skills:
High level of integrity where personal and professional values are aligned with the company's mission, vision and leadership framework. Self-aware and self-motivated - comfortable operating with minimal direction and will thrive in a dynamic environment as a leader influencing change and transformation. Responsive performance driven Able to translate the organization's vision into operational, quantitative plans, goals and schedules for improvement. Credible and savvy operator who will be perceived as a trusted consultant and functional expert to senior management, an influential advisor; bold and courageous whilst having the adeptness to understand cultural and political nuance. Ability to forge strong relationships and work collaboratively within the global network and regional business setting. Aptitude to gain credibility with senior leadership

If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services US, Inc. Brink's provides an outstanding total compensation package for this position. In addition to a competitive salary, we offer to eligible employee's medical, dental, vision, and life insurance plans. We also offer a 401(k) Plan. If you are interested and meet the requirements for this position, please apply.

Brink's Global Services, Incorporated is an Equal Opportunity / Affirmative Action Employer, and is committed to maintaining a drug-free workplace.


About Brink's

..... click apply for full job details

This position supports the BAE Systems Land & Armaments L.P. Combat Missions Systems (CMS) Import/Export department in preparing export license applications and agreements, monitors the export and import of technical data, hardware, and services, and all other related activities to achieve business objectives while maintaining strict compliance with applicable U.S. government laws and regulations. The selected candidate can work near any major Combat Mission Systems site to include San Jose, CA; Phoenix, AZ; York, PA; Sterling Heights, MI; Minneapolis, MN; Louisville, KY and Falls Church, VA

CMS operates in a highly regulated space as we focus on the development, production and integration of systems to provide advanced solutions across ground, amphibious and maritime platforms to meet our customers' mission requirements. The business area's numerous sites across the United States employ advanced manufacturing technologies and a highly skilled workforce. Product lines include Amphibious Vehicles, Ground Vehicles and Weapon Systems.
Primary Duties and Responsibilities

1. Prepares, submits, and manages import/export authorizations (i.e. Technical Assistance Agreements (TAA), Manufacturing License Agreements (MLA), ATF permits, Department of State/Commerce Licenses, etc.) required to achieve business objectives utilizing the OCR/EASE Export Management System. This will include collaborating with internal customers (i.e. program personnel, business development, engineering) to gather detailed information to support the authorization. Meeting program objectives and schedules by processing applications in a timely manner and managing the authorization for it's lifespan is critical.

2. If approved by BAE Systems, will function as a designated "Empowered Official" per the International Traffic in Arms Regulations (ITAR), to provide required certifications to the U.S. State Department Directorate of Defense Trade Controls (DDTC).

3. Understands and applies U.S. Export Regulations (International Traffic in Arms Regulations (ITAR), Export Administration Regulations (EAR), BATFE regulations), and company export policies. Assists company personnel on export-related questions. Maintains and increases knowledge by attending relevant seminars and training, and through self-study.

4. Supports internal customers across all functions with the review/approval of international travel requests, international visit requests, international purchase orders, document reviews, and international shipments.

5. Provides export training to new employees, current employees and special programs.

6. Reports potential export/import violations to the Export Manager or Director of Export Operations. Supports the investigation of potential violations and assists in the preparation of voluntary disclosures to the U.S. Government.

7. Supports, prepares for, and participates in company, external and government audits.

8. Coordinates with internal customers on pending imports and notifies the Import Team to ensure timely and compliant import transactions.

9. Maintains a safe work environment and ensures compliance with safety objectives and company policies.

10. Shares responsibility of self-development with immediate supervisor.

11. Performs other duties and responsibilities as required.

Required Education, Experience, & Skills Bachelor's degree in a relevant discipline or an equivalent combination of education and experience.

Required Experience & Skills:

Experience interpreting and applying the ITAR, EAR, BATFE and other laws and regulations governing international trade. Proficient computer skills including all Microsoft office applications. Strong planning, time management, and organizational skills with demonstrated experience managing multiple deadlines supporting regulatory requirements and business objectives. Good communication and interpersonal skills. Ability to work as part of a team. Ability to work independently and to operate effectively without direct supervision. Takes accountability for decisions. Attention to detail is a must.

Preferred Education, Experience, & Skills Preferred Education:

Export/Import Compliance, Business Administration, International Studies, Empowered Official in current position

Preferred Experience & Skills:

Experience with OCR/EASE Export Management System is highly desired.About BAE Systems Platforms & Services BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.

The Platforms & Services (P&S) sector under BAE Systems, Inc does the big stuff: the armored combat vehicles, naval guns, missile launchers, and naval ship repair…just to name a few. Our employees take pride in the work they do and why they do it. They are on the front lines every day, building our products to protect the lives of those who serve. We may be biased, but we think P&S does some of the coolest work around, and we think you will too.

Our Commitment to Diversity, Equity, and Inclusion:

At BAE Systems, we work hard every day to nurture an inclusive culture where employees are valued and feel like they belong. We are conscious of the need for all employees to see themselves reflected at every level of the company and know that in order to unlock the full potential of our workforce, everyone must feel confident being their best, most sincere self and be equipped to thrive. We provide impactful professional development experiences to our employees and invest in social impact partnerships to uplift communities and drive purposeful change. Here you will find significant opportunities to do meaningful work in an environment intentionally designed to be one where you will learn, grow and belong.