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Become An Import Specialist

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Working As An Import Specialist

  • Getting Information
  • Making Decisions and Solving Problems
  • Processing Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Updating and Using Relevant Knowledge
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • Stressful

  • $74,000

    Average Salary

What Does An Import Specialist Do At LF Logistics

* Assist customers on the telephone and through e-mail by acting as the central point of contact between the Import customer and other LFL departments.
* Send arrival notices, invoices, delivery orders and file settlement reports.
* Communicate with customs house brokers (internal or external) and overseas LFL offices and/or agents regarding shipment details and problem resolution.
* Communicate with steamship lines/terminals/CFS/rail ramps to verify inbound arrival information.
* Follow up with customers for payment and OBL release and surrender original bills of lading and collect charges for freight cashier.
* Update and forward customer shipment tracking reports as required by customers Standard Operating Procedures (SOP s).
* Arrange trucking to customer s warehouses as required by SOP s.
* Communicate with freight locations to verify shipment availability.
* Identify and resolve issues causing delays in ocean cargo movement.
* Update customer SOP s as necessary.
* Create and forward back up documentation for accounts payable for payments on appropriate A/P posted items.
* Review and notate shipment file number of trucker invoices.
* Approve invoices for payment by accounting department.
* Handle trucking rate inquiries from overseas offices or customers and secure competitive rates and reliable truckers/warehouses for cost effectiveness.
* ISF 10+2 Filing Additional duties upon request

What Does An Import Specialist Do At MIQ Logistics

* Develop skills in data entry of transportation data from a regulatory and tracking perspective Insures regulatory requirements and proper documentation, including transit documents and customs clearances, exists for shipments.
* Ensure documentation is accurately processed, distributed and released to carrier, forwarders, customers and agents in a timely manner.
* Prepare all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, PODs, etc.) as specified by Customer Standard Operating Procedures.
* Maintain courteous, prompt and efficient customer relations.
* Oversee and complete accurate billing to clients based on pricing established with the clients while ensuring accurate costs and profits are maintained.
* Oversee the pick-up and transfer of shipments with appropriate partners.
* Establish and maintain all necessary procedures to assure a clean, properly organized, safe and healthy environment for all personnel.
* Establish knowledge of Inco terms and commercial invoice requirements.
* Develops methods and procedures for transportation of commodities for designated shippers from local or offshore locations to warehouses, other storage facilities or final consignee locations.
* Prepare timely management information and reports as specified and requested by Managing Director.
* Negotiate shipping rates and submit to Branch Manager for approval when necessary to be competitive.
* Development and maintain successful relationships with local vendors (e.g.
* Airline representatives, freight forwarders, custom brokers, local pickup and delivery companies, regional trucking companies, line haul providers) as well as other co-load carriers

What Does An Import Specialist Do At DHL Express

* Develops relationship with allocated customers
* Participates in joint Sales visits if necessary
* Accepts all orders (from customer or overseas office) and processes them for handover to Operations
* Proactively informs customer on shipment status, exceptions and provides intermediate updates on incident solution
* Provides spot quotations and closes contract
* Performs up- and cross-selling (inbound calls) for existing customers and passes on leads to Sales
* Takes and handles customer inquiries, e.g.
* Track and Trace
* Takes customer requests with regard to Go Green topics and informs Regional Go Green Head
* Reviews reports (generated by the Performance Reporting & Exception Specialist) and sends them to the customer
* Takes and registers all customer complaints
* Drives solution of customer complaints by solving it directly or assigning tasks to other function
* Acts as first contact point for customer claims; supports customer in notification and reception of claims, provides DGF claims documents, collects required documents from claimant and hands over to specialized claims handlers when documents are complete
* Takes and processes customer feedback and asks for CS related feedback (e.g. follow-up on complaint handling)
* Collaborates closely with Operations and other departments for smooth handling of shipments and continuous updates

What Does An Import Specialist Do At A.N. Deringer, Inc.

* Coordinates aspects of the routing and rating of air/ocean freight to include providing quotes to customers, working with international and/or domestic agents, approving carrier invoices for payment, handling pick-ups and deliveries.
* Determines best methods for shipping to ensure customer satisfaction; thereby retaining existing business and attracting new business.
* Prepares documents required for import or export of clients shipments.
* Traces shipments after normal working hours and re-routing freight accordingly.
* Prepares important documents for customs (i.e. bonds, bills, classify / release and reports), including OGAs.
* Produces relative documentation to secure the release of import consolidations from carriers; handles all turnover documents to other brokers, as well as internal transfer and in-bond movements.
* Completes export arrangements for customers, including bookings, container arrangements, insurance, banking and transportation companies (ocean and trucking).
* Prepares import or export documents including: bills of lading, dock receipts, licenses, and consulate documents and distributes documents to all appropriate parties.
* Cross-trains in additional responsibilities.
* Performs additional duties as assigned by management.
* Level II: In addition to the tasks noted in Level I, the position: Builds effective vendor relationships utilizing negotiation and accountability skills.
* Resolves problems (i.e. billing, tracing shipments) and handles customer concerns.
* Builds relationships with customers.
* Performs calculations, reconciliations, analyzes reports, researches, tracks and troubleshoots.
* Interacts with Accounting Department to complete pertinent accounting functions; provides documentation; and resolves any discrepancies.
* Utilizes other customized Deringer programs such as the Warehouse Management System (WMS) and Corporate systems.
* Pursues new sales leads; discusses and sells the Company s services to current clients and promptly forwards potential leads to designated person.
* Stays up-to-date on regulations, laws, guidelines and Deringer requirements.
* Acts as a resource to internal and external clients.
* Handles confidential information.
* May give instruction to colleagues and is expected to make recommendations to improve processes and the functioning of the department and/or Company.
* Requirements Education and Experience Associates degree with two years of experience in transportation and import/export documentation or a combination of education and experience.
* Knowledge, Skills and Abilities One year of customs brokerage experience preferred.
* Proficient in Microsoft Word and Excel.
* Experienced with using a forklift preferred, familiarity with Canadian Customs Tariff regulations and U
* S. Schedule B may be required.
* May be required to successfully complete the following courses within twelve months: IATA Dangerous Goods, IATA Basic Export, CFR49 Dangerous Goods, CFR 15 Export Regulations, IMDG Dangerous Goods.
* Competencies All Deringer employees should be fully committed to the Core Values: Passion, Respect, Integrity, Expertise, Innovative Solutions, Relationships, Support, Determination, Value and a High Level of Accountability In addition, the following competencies are specific to this position: Analytical Demonstrates accuracy and thoroughness; applies feedback to improve performance; monitors own work to ensure quality; gathers and analyzes information skillfully; demonstrates ability to multi-task and establish priorities.
* Customer Oriented Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; demonstrates ability to speak clearly and persuasively in positive and negative situations; listens and gets clarification; responds well to questions.
* Interpersonal Skills Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others ideas and tries new things; takes responsibility for own actions; contributes to building a positive team spirit; supports everyone s efforts to succeed.
* Motivation Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.
* Problem Solving Identifies and resolves problems in a timely manner; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
* Work Standards Sets high standards and well-defined realistic goals for one s self; displays a high level of effort and commitment towards completing tasks in a timely manner; demonstrates ability to work independently; meets deadlines and handles large volumes of work.
* Working Conditions and Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Predominately sedentary light office position with high frequency of keyboarding/computer work required (67%
* of the workday).
* The employee is required to regularly use hands and fingers; talk and hear.
* The employee is occasionally required to walk.
* Specific vision abilities required by this job include close vision and the ability to focus.
* The employee usually works in a quiet environment.
* The employee may lift and/or move up to 60 pounds.
* Disclaimer The above job description is intended to describe the general nature and level of the work being performed by people assigned to this role and is not an exhaustive list of all duties and responsibilities.
* Deringer reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
* A.N.
* Deringer offers a competitive salary and comprehensive benefit package.
* For more company information and to apply, please visit our website at

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Average Yearly Salary
$74,000
Show Salaries
$40,000
Min 10%
$74,000
Median 50%
$74,000
Median 50%
$74,000
Median 50%
$74,000
Median 50%
$74,000
Median 50%
$74,000
Median 50%
$74,000
Median 50%
$138,000
Max 90%
Best Paying Company
Clark Pest Control
Highest Paying City
Jersey City, NJ
Highest Paying State
District of Columbia
Avg Experience Level
3.4 years
How much does an Import Specialist make at top companies?
The national average salary for an Import Specialist in the United States is $74,791 per year or $36 per hour. Those in the bottom 10 percent make under $40,000 a year, and the top 10 percent make over $138,000.

Real Import Specialist Salaries

Job Title Company Location Start Date Salary
Broker Import Specialist Deloitte LLP Wilton, CT Oct 01, 2011 $88,800
Import Specialist HMS Productions, Inc. New York, NY Sep 12, 2012 $86,500
Import Specialist Grand Bk Corp. NY Sep 16, 2013 $86,026
Import Specialist Har Northern Inc. NY Sep 24, 2013 $85,838
Commercial Food Safety and Import Specialist Clark Pest Control Lodi, CA Oct 30, 2012 $84,000
Import Specialist Har Northern Inc. NY Sep 24, 2010 $80,099
Commercial Food Safety and Import Specialist Clark Pest Control of Stockton, Inc. Lodi, CA Oct 30, 2009 $80,000
Import Specialist Grand Supercenter Inc. Lyndhurst, NJ Oct 01, 2011 $76,960
Import Specialist Grand Bk Corp. NJ Sep 16, 2010 $76,447
Import Specialist D.Y. Import Co., Inc. Lyndhurst, NJ Oct 01, 2009 $76,447
Purchasing and Import Specialist Frunut Global Commodities LLC New York, NY Jul 06, 2015 $72,093
Import Specialist Maruwa Corp Islandia, NY Sep 26, 2015 $57,747
Import Specialist Dy Import Inc. Columbia, MD Oct 01, 2009 $54,492
Import Specialist Anchor Blue Inc. Ontario, CA Oct 03, 2009 $51,472
Import Specialist Anchor Blue, Inc. Ontario, CA Oct 03, 2009 $51,418
Sourcing/Import Specialist Zzipco, LLC Franklin Lakes, NJ Oct 01, 2011 $49,920
Import Specialist E.C. Ferrer CHB, Inc. Long Beach, CA Oct 01, 2011 $47,083
Import Specialist All-Ways Forwarding of Ny Inc. Springfield, NY Feb 04, 2013 $45,000
Import Specialist Arcadia Apparel LLC Fort Lee, NJ Aug 01, 2010 $45,000
Import Specialist Bo B.K. Designs Corp. New York, NY Oct 01, 2013 $44,975
Import Specialist All-Ways Forwarding of Ny Inc. Springfield, NY Feb 04, 2013 $44,500
Import Specialist H & H Accessory Source Corp. New York, NY Oct 01, 2010 $44,495
Import Specialist H&H Accessory Source Corp. New York, NY Sep 29, 2010 $44,495
Import Specialist Super FLEC USA, Inc. Gardena, CA Jun 22, 2010 $44,036

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Top Skills for An Import Specialist

  1. US Customs
  2. Delivery Orders
  3. Data Entry
You can check out examples of real life uses of top skills on resumes here:
  • Prepare all necessary vessel files to properly execute daily activities; identify discrepancies against EDI data, US customs and TLS.
  • Prepared trucker or carrier delivery orders.
  • Performed rapid and accurate data entry to ensure productiveness of company.
  • Provided excellent customer service by tracking shipments closely and prioritized on-time pickup and delivery.
  • Managed time-critical international shipments for importers while providing logistics and brokerage services including Customs clearance.

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Top 10 Best States for Import Specialists

  1. District of Columbia
  2. North Carolina
  3. Tennessee
  4. North Dakota
  5. Alabama
  6. New Jersey
  7. Georgia
  8. Idaho
  9. Louisiana
  10. Arkansas
  • (75 jobs)
  • (378 jobs)
  • (161 jobs)
  • (29 jobs)
  • (85 jobs)
  • (262 jobs)
  • (260 jobs)
  • (39 jobs)
  • (82 jobs)
  • (40 jobs)

Import Specialist Demographics

Gender

Female

59.1%

Male

28.5%

Unknown

12.3%
Ethnicity

White

55.8%

Hispanic or Latino

18.2%

Asian

11.7%

Black or African American

11.0%

Unknown

3.3%
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Foreign Languages Spoken

Spanish

39.0%

Mandarin

8.1%

Chinese

8.1%

French

7.3%

German

7.3%

Russian

4.9%

Japanese

4.1%

Italian

3.3%

Carrier

3.3%

Portuguese

3.3%

Turkish

1.6%

Ukrainian

1.6%

Cantonese

1.6%

Tagalog

1.6%

Korean

0.8%

Bosnian

0.8%

Georgian

0.8%

Filipino

0.8%

Serbian

0.8%

Croatian

0.8%
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Import Specialist Education

Schools

University of Phoenix

17.7%

Trident Technical College

6.7%

Nassau Community College

6.7%

State University of New York College at Buffalo

6.1%

Strayer University

6.1%

College of Charleston

5.5%

University of Houston

5.5%

Houston Community College

4.3%

DePaul University

4.3%

Clayton State University

4.3%

William Rainey Harper College

3.7%

Kean University

3.7%

University of Illinois at Chicago

3.7%

Baruch College of the City University of New York

3.7%

Northeastern State University

3.0%

Providence College

3.0%

Columbus State Community College

3.0%

The Academy

3.0%

Northern Kentucky University

3.0%

Heald College - Central Administrative Office

3.0%
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Majors

Business

39.0%

International Business

7.3%

Accounting

6.1%

Supply Chain Management

5.0%

Marketing

4.0%

Criminal Justice

3.8%

Management

3.7%

Finance

3.4%

Psychology

3.3%

Economics

2.9%

English

2.9%

Health Care Administration

2.8%

Liberal Arts

2.4%

Communication

2.2%

Computer Science

2.0%

Education

2.0%

Political Science

2.0%

Medical Assisting Services

1.9%

General Studies

1.7%

Elementary Education

1.6%
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Degrees

Bachelors

39.9%

Other

23.8%

Masters

16.2%

Associate

12.1%

Certificate

5.0%

Diploma

2.2%

Doctorate

0.6%

License

0.2%
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