Import specialist vs ground support agent

The differences between import specialists and ground support agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, an import specialist has an average salary of $51,757, which is higher than the $44,789 average annual salary of a ground support agent.

The top three skills for an import specialist include data entry, logistics and us customs. The most important skills for a ground support agent are safety procedures, belt loaders, and FAA.

Import specialist vs ground support agent overview

	Import Specialist	Ground Support Agent
Yearly salary	$51,757	$44,789
Hourly rate	$24.88	$21.53
Growth rate	6%	10%
Number of jobs	1,736	85,827
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 54%	Bachelor's Degree, 34%
Average age	43	43
Years of experience	-	-

Import specialist vs ground support agent salary

Import specialists and ground support agents have different pay scales, as shown below.

	Import Specialist	Ground Support Agent
Average salary	$51,757	$44,789
Salary range	Between $36,000 And $72,000	Between $22,000 And $88,000
Highest paying City	Uniondale, NY	-
Highest paying state	New York	-
Best paying company	The Judge Group	-
Best paying industry	Transportation	-

Differences between import specialist and ground support agent education

There are a few differences between an import specialist and a ground support agent in terms of educational background:

	Import Specialist	Ground Support Agent
Most common degree	Bachelor's Degree, 54%	Bachelor's Degree, 34%
Most common major	Business	Business
Most common college	-	-

Import specialist vs ground support agent demographics

Here are the differences between import specialists' and ground support agents' demographics:

	Import Specialist	Ground Support Agent
Average age	43	43
Gender ratio	Male, 33.1% Female, 66.9%	Male, 68.0% Female, 32.0%
Race ratio	Black or African American, 4.9% Unknown, 6.6% Hispanic or Latino, 21.4% Asian, 18.2% White, 48.0% American Indian and Alaska Native, 0.8%	Black or African American, 8.0% Unknown, 6.8% Hispanic or Latino, 19.8% Asian, 14.6% White, 49.9% American Indian and Alaska Native, 0.8%
LGBT Percentage	11%	11%

Differences between import specialist and ground support agent duties and responsibilities

Import specialist example responsibilities.

Work closely with government agencies, such as FDA and USDA.
Collaborate with foreign suppliers and freight forwarders on corrective action/preventive actions.
Communicate with external customers utilizing exceptional customer service to obtain missing or incomplete invoice statements require for U.S. Customs clearance.
Classify products with HS classification for NAFTA purposes.
Process special commodities such as FDA regulate articles, ADD/CVD entries.
Document the declaration sheet of Hazmat material for the current flight.

Ground support agent example responsibilities.

Answer eligibility and coverage questions from insurance agents pertaining to Medicare advantage plans and prescription drug plans.
Maintain all aircraft maintenance logs and scheduling of FAA require inspections.
Welcome passengers with departing and arriving information of the FBO.
Utilize tugs, pallet dollies, and perform freight running activities.
Experience includes, bag room, Mail/Cargo, ramp, and De-icing.
Navigate multiple applications in a windows environment effectively; track and maintainedcustomer information into database.

Import specialist vs ground support agent skills

Common import specialist skills

Data Entry, 12%
Logistics, 10%
US Customs, 9%
Invoice, 5%
Delivery Orders, 4%
Forwarders, 4%

Common ground support agent skills

Safety Procedures, 33%
Belt Loaders, 20%
FAA, 13%
Outbound Calls, 10%
FBO, 8%
Inbound Calls, 6%

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Office and Administrative Industry
Import Specialist
Import Specialist vs Ground Support Agent

Updated January 8, 2025

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