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Innovative Management & Technology Approaches jobs - 29 jobs

  • Program Lead

    Imtas 3.3company rating

    Imtas job in Washington, DC

    The Program Lead for HQSU/ISU will manage and oversee all contractor IT specialists assigned to the JEH Headquarters facility in Washington, DC and all off-sites serviced by HQSU, as well as all contractor staff assigned to ISU (currently at the Woodies Building, Washington, DC). The Program Lead for QSU/RCXU will manage and oversee all contractor IT specialists assigned to the Quantico, VA facility and all off-sites serviced by QSU, as well as all contractor staff assigned to RCXU, Redstone Arsenal, Huntsville, AL. The Program leads will plan, staff, interview, select, evaluate, train, monitor, and direct the contractor staff supporting HQSU, QSU, ISU, and RCXU. Will manage and oversee staff ticket closure rates, performance related Service Level Agreements (SLA), compiling reports on performance metrics to monitor or increase staff performance, ensure SLAs are met and exceeded, and will provide metrics and reports to FBI Managers. Responsible for monitoring the FBI's ticketing system to identify any trends or inconsistencies, providing detailed reports to management. Responsible for providing direction, guidance, and support to staff. Responsible for encouraging, rewarding, and motivating staff to recognize and document process improvements. Responsible for building and maintaining strong relationships with HQSU, QSU, ISU, and RCXU management and personnel, staff, customers and end-users. Responsible for customer support on all three enterprise network enclaves (Unet, FBINet and SCINet). Responsible for knowing and sharing in depth knowledge and experience of Department of Justice (DOJ)/FBI rules, regulations and procedures as well as the customers priorities, goals, and objectives. POSITION REQUIREMENTS Acts as a team leader, monitors tasks, keeps the project manager informed of project status. Responsible for day-to-day management of the IT contract. Provides administrative and technical direction to employees. Recruits, hires, terminates personnel as necessary. Ensures all contract requirements are performed in a way that maintains security integrity at all levels and at all times. Works with the Program Manager to ensure all contract deliverables are accurate and delivered correctly and on time. All required support services are efficiently and effectively managed at the designated places of performance. All assigned tasks are performed promptly and correctly, work is performed on time. Ensure all required documentation is created in accordance with FBI procedures. Establishes improved procedures and controls where necessary to improve efficiency Maintains a courteous, professional appearance and demeanor. Provides excellent customer service at all times, and ensures all employees do the same. Exhibit excellent communication skills, frequently keeping the customer representative informed of personnel status, activities, and any issues. Collaborates with management and government staff on a daily basis to ensure projects and tasks are completed successfully and on time. Exhibits excellent technical skills, communication skills, and customer service skills. EXPERIENCE/EDUCATION Required: Minimum of 7 years of experience in Information Technology. Minimum of 3 years of experience in a management position. Preferred: BA/BS in Computer Science, Mathematics, Business Administration, Management. TS clearance required.
    $122k-187k yearly est. 60d+ ago
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  • Operations Specialist

    Imtas 3.3company rating

    Imtas job in Washington, DC

    Responsible for creating, producing, and maintaining ticketing system reports and metrics reports. Responsible for providing reports on a scheduled basis as well as an ad-hoc basis. Will be responsible for creating and maintaining new Service Level Agreements between HQSU, QSU, RCXU and customers. Continuously look for process improvements, document and maintain standard operating procedures and workflow procedures. Responsible for performing desktop support functions at a Senior IT Specialist level part-time. POSITION REQUIREMENTS Identify gaps in workflow processes and present plausible solutions to government management/leads/staff. Install desktops, portable computers, peripherals, and software products for networked, classified and unclassified, and standalone environments. Detect, diagnose, research solutions, and resolve desktop and portable computer software and hardware failures. Provide users with information, guidance, and instruction on use of desktop and portable computer hardware and software. Analyze and assess customer service requests and provide prompt technical solutions. „h Prepare and submit progress, status and ad hoc reports to management and team leads, as required. „h Utilize trouble-ticketing software for opening/updating/closing tickets in a timely and appropriate manner. Identify and document areas for process improvements. „h Contact and effectively communicate with users by telephone, electronic communications, or in person. Provide technical support for customers assigned to remote locations as required. „h Perform software and hardware upgrades and installations involving multiple computers, printers, multi-printers, and peripherals. Coordinate the disassembly and reinstallation of IT equipment in support of office relocations and new buildings/locations. Ability to lift up to 50lbs, must be physically able to walk, squat, bend, twist, lift, crawl under desks, reach, carry items, push and pull carts loaded with equipment. EXPERIENCE/EDUCATION Required: - Five or more years of IT desktop professional experience - Demonstrated proficiency in MS Excel and data analysis tools - Demonstrated proficiency installing, maintaining, repairing desktop operating systems, business applications, desktop computer hardware, peripherals, and printers. Preferred: - Bachelor's degree in discipline or equivalent experience TS Clearance required.
    $67k-105k yearly est. 60d+ ago
  • IAM Lead Oracle

    Teksystems 4.4company rating

    Washington, DC job

    ICAM Operations - Lead (IGA) to oversee and guide the Identity Governance & Administration (IGA) program, manage a team of developers and engineers, and provide strategic direction for future IGA tool transitions. This role requires a balance of technical expertise and leadership to ensure compliance, efficiency, and modernization of identity governance and user access management. In the interim, the IGA Lead will be required to lead the team, make recommendations, and implement best practices to maintain/update the current PAC application, including hands-on development and troubleshooting of Java-based components. - Lead and Manage the Development Team: Supervise Oracle Developers, DBAs, PAC Developers, and IAM Engineers, ensuring alignment with organizational goals. - Drive IGA Strategy & Modernization: Provide recommendations and guidance on transitioning to new IGA solutions such as Saviynt, SailPoint, or ForgeRock while optimizing existing capabilities. -Define & Enforce Identity Governance Policies: Establish best practices for role-based access control (RBAC), access reviews, and privileged access management (PAM). -Optimize User Lifecycle Management: Oversee user provisioning, de-provisioning, access certification, and workflow automation. -Integrate IGA with Existing Systems: Ensure smooth interoperability between IGA solutions, Active Directory, PAC, and other enterprise applications. -Monitor & Improve IAM Security & Compliance: Implement policies to meet federal security mandates, reducing identity-related risks. -Advise on IGA Tool Selection & Implementation: Assess current and future IGA needs, working with leadership to evaluate and transition to modern IGA solutions if required. -Collaborate with Stakeholders: Work closely with IT security, business units, and the federal agency to align IGA strategies with mission objectives. -Provide Technical Oversight & Hands-On Development: While leading the team, the IGA Lead will also be expected to work directly on Java-based PAC components, troubleshooting, and implementing system enhancements. -Maintain & Update PAC Application: In the interim, oversee maintenance and updates of the current PAC system, ensuring its continued reliability and alignment with best practices. Skills Database administrator, Oracle, IAM, IGA Top Skills Details Database administrator, Oracle, IAM, IGA Job Type & Location This is a Contract to Hire position based out of Washington, DC. Pay and Benefits The pay range for this position is $58.00 - $63.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Washington,DC. Application Deadline This position is anticipated to close on Jan 26, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $58-63 hourly 1d ago
  • Desktop Support Technician

    Nuaxis Innovations 3.9company rating

    Washington, DC job

    \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion. People are our Purpose.** We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated **Desktop Support Technician** for a Full-Time position. **Job Summary:** We are currently seeking a Desktop Support Technician (DST) for a full time position. This role is largely responsible for providing operational support services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This is an Enterprise Operations Support role, as such it will require a commitment on your part as well as ours. **Essential Functions:** Some of the primary responsibilities of this role would include: + All aspects of both Remote and Deskside computer support + Owning, tracking and resolving Information Technology (IT) incidents and requests + Fulfilling requests and resolving incidents within SLAs on a daily basis to ensure service-related issues are identified and resolved within established SLAs + Responding to alerts and escalations and working with both user and IT support groups to come up with strategic solutions to recurring problems This IT Operations support role requires a service-oriented mentality, a high sense of ownership of the incidents, problems, and requests, a focus on managing and resolving issues in alignment with the SLAs, establishing and maintaining communication with technology customers to keep them updated with the status of their requests, and proactively escalating any issues that cannot be resolved within the established timeframes. **Education:** + High school diploma or equivalent. Bachelor's Degree preferred. + HDI Analyst Certification (e.g. CSA, SCA, DST, etc.) - required within 10 business days of hire + CompTIA A+ Certification - required within 90 days of hire + Microsoft Certification (e.g. MCTA, MCSA, MSCE, MCSM, etc.) preferred + Apple Support Certification preferred **Knowledge Requirements:** + Incident Management + Problem Management + Change Management + Critical thinking skills + Active listening skills and effective communication strategies + Process improvement knowledge (e.g. ITIL Foundations in Service Management, CMMI, etc.) + Enterprise ticketing application experience - Remedy Service Management experience preferred. + Installation and maintenance of Windows OS + Installation and maintenance of Apple preferred + Installation and maintenance of mobile devices + Installation/updating of desktop software + Remote desktop connections + Antivirus support + Backup and recovery + Desktop performance monitoring and optimization **Experience:** Two (2)+ years experience in an enterprise call center - help desk - service desk - desktop support operations, configuring, installing, troubleshooting, and maintaining MS Windows operating systems in a large network environment **Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!** **Our Profile** : We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More (************************** **.** NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More (**************************** about our Benefits and Culture! \#NAI #DICE
    $35k-46k yearly est. 8d ago
  • AV Field Engineer / Service Technician -Crestron

    Teksystems 4.4company rating

    Washington, DC job

    Job Title: AV Field Engineer / Service Technician Employment Type: Full-Time (TEKsystems Employee) About the Role TEKsystems is seeking an experienced AV Field Engineer / Service Technician to support a leading AV integration company with a national footprint. This position is ideal for a technically skilled AV professional who is comfortable with networking and eager to advance into programming and complex system configuration. You will provide on-site service and support for enterprise-grade audiovisual systems at corporate client locations, ensuring optimal performance in executive boardrooms, conference centers, and other high-end environments. As a TEKsystems employee, you'll receive competitive pay, comprehensive benefits, and opportunities for career development while working on cutting-edge AV technologies. Key Responsibilities + Diagnose, troubleshoot, and repair AV systems and components at client sites. + Service and maintain: + Custom control systems (Crestron DM/NVX, AMX) + Audio DSP platforms (Biamp, QSC, Dante Audio) + Complex AV systems in executive boardrooms and conference centers + Video teleconferencing systems + AV-over-IP networks (LAN/WAN/internet for AV data) + Projection displays, video walls, and digital signage + Audio systems including amplifiers, speakers, and microphones + Conduct preventive maintenance testing and site surveys for service agreements. + Prepare clear service reports and system site surveys. + Manage multiple service projects and mentor junior/intermediate technicians. Mandatory Technical Skills Applicants must demonstrate strong technical proficiency, as this will be a major part of the screening process: + Ability to download, modify, and upload programming using: + Crestron Toolbox for control systems + Biamp and QSC platforms for audio DSPs + Solid understanding of signal flow, AV networking fundamentals, and system integration. + Skilled in troubleshooting AV systems on both software and networking sides (IP addressing, VLANs, Dante audio networking, control system connectivity). Soft Skills for Success + Clear communication with non-technical stakeholders and executives. + Ability to manage client expectations and maintain professionalism under pressure. + Strong problem-solving mindset and adaptability in dynamic environments. + Customer service orientation-building trust and confidence with end users. Travel Requirements + Daily travel within the Silicon Valley area to support client sites. + Candidates should expect to return home each night. + A personal vehicle is required; travel-related expenses will be covered. Education & Experience + Two-year diploma from a technical college or equivalent experience. + CTS certification highly preferred, but equivalent experience accepted. + Minimum 3 years of field service experience in AV systems. + Ideal candidate: network-savvy AV engineer eager to grow into programming and advanced system configuration. What TEKsystems Offers + Full-time employment with competitive pay. + Comprehensive benefits package including health, dental, vision, and 401(k). + Opportunities for career growth and certification support. + Collaborative team culture with a focus on technical excellence. Job Type & Location This is a Permanent position based out of Washington D.C., DC. Pay and Benefits The pay range for this position is $50.00 - $60.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Washington D.C.,DC. Application Deadline This position is anticipated to close on Jan 22, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $50-60 hourly 5d ago
  • Client Coordinator

    Teksystems 4.4company rating

    Remote or Washington, DC job

    Work Hours: Monday-Friday, 8am-5pm (flexible start between 7-9am) Contract-to-Hire: 4 months The Client Coordinator supports the Independent Medical Review (IMR) process by receiving case information from clients, logging and processing data, and ensuring accurate entry into internal systems. This role requires strong attention to detail, comfort handling sensitive medical information, and the ability to work efficiently in a remote team environment. Key Responsibilities + Receive incoming case information from clients and accurately log details into internal systems. + Extract data from forms and enter it into Microsoft Word and Excel. + Process cases through the next workflow stage with accuracy and timeliness. + Handle sensitive medical information in compliance with HIPAA expectations. + Take occasional inbound calls related to case updates or clarifications. + Create PDFs, draft emails, and manage digital documentation. + Support team members by assisting with caseload coverage when needed. Required Skills & Experience + Data entry experience with high accuracy. + Microsoft Office proficiency, especially Word and Excel. + Ability to create PDFs, insert tables, and perform basic formatting. + Understanding of HIPAA and handling confidential medical information. + Strong reliability, thoroughness, and attention to detail. + Comfortable working fully remote with reliable high‑speed internet (20+ Mbps). + Must use personal computer; client provides phone access. Work Environment + Fully remote, collaborative team environment. + Must have private, secure workspace (no public Wi‑Fi). + Expected to support team workload and step in when colleagues are out. Pay and Benefits (if eligible) + $16/Hr + Medical, dental, vision + Critical illness, accident, and hospital plans + 401(k) with pre‑tax and Roth options + Voluntary life & AD&D + Short/long‑term disability + HSA + Transportation benefits + Employee Assistance Program + PTO / vacation / sick leave (varies by assignment) We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following: + Medical, dental & vision + 401(k)/Roth + Insurance (Basic/Supplemental Life & AD&D) + Short and long-term disability + Health and Dependent Care Spending Accounts (HAS & DCFSA) + Transportation benefits + Employee Assistance Program + Time off/Leave (PTO, Vacation, or Sick Leave) Job Type & Location This is a Contract to Hire position based out of Washington, D.C.. Pay and Benefits The pay range for this position is $16.00 - $16.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Jan 26, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $16-16 hourly 1d ago
  • AV Technician

    Teksystems 4.4company rating

    Washington, DC job

    We are seeking a short-term AV Technician to stabilize and standardize our conference room environments. This role is ideal for a mid-level AV pro who can not only maintain and troubleshoot systems but also design, build, and stand up new rooms from scratch. You'll be the point person for ensuring consistent, reliable meeting experiences across multiple rooms. Key Responsibilities Stabilize Conference Rooms: Assess current AV setups, identify root causes of recurring issues, and implement durable fixes to improve reliability, audio clarity, video quality, and user experience. New Room Standups: Plan, install, and configure end-to-end AV solutions for new or refreshed rooms (displays, audio DSPs, amplifiers, microphones, cameras, switching, cabling, control systems). System Integration & Configuration: Configure and optimize conferencing platforms (e.g., Zoom Rooms, Microsoft Teams Rooms, Webex), room controllers (Crestron, Extron, Q-SYS), and signal paths (HDMI/HDBaseT). Preventative Maintenance: Develop and run checklists for daily/weekly room health (firmware updates, calibration, cable management, inventory). Troubleshooting & Support: Provide rapid, onsite break/fix support for live meetings; document fixes and create repeatable runbooks. Standards & Documentation: Create or update room standards (BOMs, diagrams, rack elevations, network requirements) and user-friendly quick-start guides. Vendor & Stakeholder Coordination: Work with facilities, networking, and external vendors for procurement, scheduling, and escalations. Training & Handover: Train local users and IT staff; deliver clean documentation and a stabilization report at the end of the engagement. Required Qualifications 3-5 years of professional experience deploying and supporting corporate AV/conference room solutions. Demonstrated ability to stand up rooms from scratch (design, install, configure, test). Strong troubleshooting across audio (DSP, echo/feedback), video (resolutions, EDID, HDCP), control systems, and networked AV. Hands-on experience with common ecosystems: Conferencing: Microsoft Teams Rooms, Zoom Rooms (or similar) Control/AV platforms: Crestron, Extron, Q-SYS, Biamp, Shure, Sennheiser Video transport: HDMI/HDBaseT, USB, NDI/SRT (nice to have) Comfortable with firmware updates, device provisioning, and basic network concepts (VLANs, QoS for AV traffic). Excellent documentation habits and communication skills; thrives in an onsite, user-facing role. Top Skills' Details- Stabilize Conference Rooms - New Room Standups - System Integration & Configuration - Preventative Maintenance - Troubleshooting & Support Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Washington D.C., DC. Pay and Benefits The pay range for this position is $40.00 - $50.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Washington D.C.,DC. Application Deadline This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $40-50 hourly 8d ago
  • Patient Service Coordinator

    Teksystems 4.4company rating

    Washington, DC job

    Job Title: Patient Services Coordinator Work Schedule: Monday-Friday, 8:30 AM-5:00 PM (flexibility to start at 7:30/8:00 AM when needed) Contract Duration: 3-6 months (potential for permanent placement based on performance) Overview We are seeking an experienced Patient Services Coordinator to join a dynamic healthcare team in a Radiation Medicine Clinic. This role is critical in ensuring a smooth and professional patient experience from check-in to scheduling and administrative support. If you have strong customer service skills, experience in patient registration, and thrive in a fast-paced medical environment, this opportunity is for you. Responsibilities + Serve as the first point of contact at the front desk for patients, visitors, and staff; provide assistance and direct inquiries appropriately. + Answer and screen incoming calls, provide information per policy, and route calls to the correct personnel. + Schedule and coordinate patient appointments, ensuring all necessary diagnostic test results are obtained prior to visits. + Register patients in the hospital's registration system and confirm insurance details; collect payments as needed. + Maintain accurate patient charts, departmental files, billing records, and appointment logs. + Assist physicians during examinations/procedures and prepare exam rooms between patients. + Pre-register outpatients for next-day appointments. Required Qualifications + Education: High school diploma or equivalent. + Experience: + Minimum 1 year in a healthcare setting with patient registration and insurance verification experience. + Familiarity with medical terminology and electronic health record systems (Epic/EMR/EHR). + Strong customer service skills with a professional and friendly demeanor. + Ability to manage high-volume scheduling and multitask effectively. Preferred Skills + Reception or front desk experience in a medical environment. + Knowledge of patient care processes and medical records management. What We Offer + Opportunity to gain valuable experience in a large hospital system with room for career growth. + Strong benefits package upon permanent placement. + Supportive team environment with potential for extended hours and advancement. Additional Information + Parking is available upon permanent hire; temporary employees can use metro and free shuttle options. + Compliance requirements include background check, drug screening, and immunization verification (MMR, Varicella, TB, Flu). Interested candidates should have excellent communication skills, a positive attitude, and the ability to deliver exceptional patient experiences. We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following: + Medical, dental & vision + 401(k)/Roth + Insurance (Basic/Supplemental Life & AD&D) + Short and long-term disability + Health and Dependent Care Spending Accounts (HAS & DCFSA) + Transportation benefits + Employee Assistance Program + Time off/Leave (PTO, Vacation, or Sick Leave) Job Type & Location This is a Contract to Hire position based out of Washington D.C., DC. Pay and Benefits The pay range for this position is $20.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Washington D.C.,DC. Application Deadline This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $20-25 hourly 8d ago
  • Program Manager

    Imtas 3.3company rating

    Imtas job in Washington, DC

    The PM or, in the PM's absence the designated alternate, will have full authority to act for the Contractor on all matters relating to daily operation of this contract to include management of the following: Responsible for overall project management of the IT contract Provides administrative and technical direction to Program Leads and line employees Ensures the contract is properly and adequately staffed (95% of staffing positions filled at all times) with cleared and qualified personnel capable of performing all contract requirements. Recruits, hires, and terminates personnel as necessary. Ensures all contract requirements are performed in a way that maintains security integrity at all levels and at all times. Ensures all assigned tasks and contract deliverables are accurate and are delivered correctly and on time. Ensures all required support services are efficiently and effectively managed at the designated places of performance. Ensures that current Visitor Access Requests (VARs) are in place for all employees at all times with no lapse in access. Ensures all required documentation is created in accordance with FBI procedures. Establishes improved procedures and controls where necessary to improve efficiency Maintains a courteous, professional appearance and demeanor; provides excellent customer service at all times, and ensures all employees do the same. Exhibit excellent communication skills, frequently keeping the customer representative informed of personnel status, activities, and any contract issues. Communicates frequently with program leads. EXPERIENCE/EDUCATION Required: Minimum of 10 years of experience in Information Technology. Minimum of 5 years of experience in a management position. Preferred: BA/BS in Computer Science, Mathematics, Business Administration, Management. TS clearance required
    $81k-121k yearly est. 60d+ ago
  • IT Inventory Specialist

    Imtas 3.3company rating

    Imtas job in Washington, DC

    Responsible for managing new IT equipment inventory processes. Working independently to unbox, inspect, inventory, and prepare equipment for delivery to appropriate location for deployment. Responsible for accessing and utilizing the FBI's Asset Management Application to ensure all IT equipment is registered correctly and managed properly. Responsible for producing and accurately updating online records of accountable property, working closely with HQSU and QSU management to ready IT equipment for deployment in a timely manner. This position will be located at the Cheverly Warehouse, Cheverly MD, or a future warehouse location in the Northern Virginia area to be determined. POSITION REQUIREMENTS Ability to lift up to 50lbs, must be physically able to walk, squat, bend, twist, lift, crawl under desks, reach out and above head, carry items, push and pull carts loaded with equipment. Ability to track and provide metrics on equipment located in the warehouse Attention to detail and accuracy Ability to use desktop computers, mobile scanners, to inventory equipment and to access asset management software and ticketing system „h Ability to work in a warehouse setting EXPERIENCE/EDUCATION Required - Experience using desktop computers, mobile scanners, to inventory equipment and to access asset management software and ticketing system - Experience with data entry in order to enter property information and ticket information TS Clearance required.
    $30k-42k yearly est. 60d+ ago
  • NOC/EOC Technician

    Teksystems 4.4company rating

    Washington, DC job

    Our client is looking for an Enterprise Operations Center Specialist to support the Department of Transportation (DOT) Headquarters' Building in Washington, DC. The EOC operates 24 hours per day, 7 days per week including all Federal Holidays and will utilize appropriate monitoring tools and follow standard incident management processes. Responsibilities: -Perform day-to-day activities to monitor systems for events or alerts using enterprise monitoring tools. -Coordinate and manage the resolution of events and alerts, ensuring timely response and escalation. -Identify and monitor problem areas, coordinating with appropriate teams for resolution. -Apply fundamental concepts, processes, practices, and procedures to technical assignments. -Conduct early analysis of incidents and contact points of contact (POCs) for event confirmation. -Troubleshoot affected configuration items (CIs) by performing tasks such as pinging devices and reviewing router/switch logs and interface statuses. -Escalate issues by liaising with DOT Tier III teams, opening and assigning ITTSM tickets, and managing tickets with external vendors (e.g., AT&T). -Generate and manage incident-related communications, including notifications and follow-ups with modal POCs regarding cyber incidents, service degradations, outages, and daily operational status reports. -Initiate the Critical Incident Management process and lead the Incident Response Bridge process, including note-taking and updating outage communications. -Contact necessary team members to join incident response bridges. -Document Root Cause Analyses (RCAs) as required, assign sequential RCA numbers, and identify information suitable for the knowledge management repository. -Provide on-site troubleshooting and repair support for ExecHelp and Tier III teams during off-hours, including hands-on support at the Data Center and escorting un-badged personnel. -Maintain and update knowledge management documentation, including POC and site information and standard operating procedures (SOPs) for IMC processes. -Generate and distribute daily and weekly operational reports. -Respond to events and emails from automated tools and external groups (e.g., AT&T), and perform direct checks of critical systems. -Conduct proactive and scheduled console monitoring of infrastructure and systems in near real time (e.g., hardware and network), respond to alerts, and take corrective actions as defined. Qualifications: - Must have a minimum of 2 years of related experience providing support to an enterprise operation center, monitoring and managing enterprise systems and networks using advanced technologies and tools. Skills Network operations center, NOC, EOC, SolarWinds, outage support, network monitoring Additional Skills & Qualifications Excellent communication skills Reliable and able to work the shifts. Experience Level Intermediate Leve Job Type & Location This is a Contract to Hire position based out of Washington, DC. Pay and Benefits The pay range for this position is $21.95 - $32.07/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Washington,DC. Application Deadline This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $22-32.1 hourly 8d ago
  • Cabling Technician

    Imtas 3.3company rating

    Imtas job in Washington, DC

    IT Specialist - Telecommunications Cabling Technician Mid Level A Voice and Data Structured Cable Technician will install with direct supervision: cable pathway systems, fire stop systems, various electronic components, and various cable that includes but is not limited to: twisted pair cable, coax, fiber optic & low voltage cable. Cable installation includes: placement, termination, testing, labeling and documentation. Major Responsibilities / Duties: Plans network installations by using work orders, plans, manuals, and technical specifications; ordering and gathering equipment, supplies, materials, and tools, assessing installation site. Establishes voice and data networks by running, pulling, terminating, and splicing copper and fiber optic cables. Mounts telecommunications equipment, routers, switches, multiplexors, cable trays, and alarm systems; installation of racks and cabinets all while following industry standards, best practices and manufacturer requirements. Install cable pathway systems (cable trays, cable racks, J-hooks or D-rings) by using power or manual fasteners, drills or other power equipment. Install or maintain existing fire stopping systems in conduits, trays, wall/ceiling/floor penetrations. Documents network by labeling and routing equipment and cables; recording configuration diagrams and specifications. Maintains customer rapport by listening to and resolving concerns; answering questions. Maintains safe work environment by following codes, standards, and legal requirements. Keeps supplies ready by inventorying stock; placing orders; verifying receipt. Updates job knowledge by participating in educational opportunities; reading technical publications. Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Qualifications: Must have knowledge of basic computer skills and be able to demonstrate good writing skills. Must be knowledgeable in codes, industry standards and best practices. Knowledge of Microsoft Office, Excel, and Outlook a plus. Must work well with little supervision individually and in a team environment. Candidate may be required to have secret or top secret clearance Candidate will possess two (2) or more of the following; Recent, verifiable equivalent experience in the work described above (within 3 years) Verifiable military training on cabling design and/or installation (within 2 years) Valid manufacturer training certificate for the product being installed Certified Network Cable Installer (CNCI) - Copper or Fiber BICSI Installer 1 or 2 (Copper or Fiber) BICSI Technician (Counts as 2 of the requirements) BICSI RCDD Note: If candidate possess only one (1) of the above, then at the hiring managers discretion, they will be given up to six (6) months to complete an additional training requirement. Physical Demands: Ability to use a variety of general and specialty hand tools and test equipment. Must maintain a safe work environment. Must have the ability to discern colors used for safety and telecommunications terminations. Willing to work in tight, confined areas and stand in one place for long periods of time. Ability to carry heavy loads as needed. Ability to carry and climb ladders as needed. Willingness to work days, nights and weekends as required. Must provide a valid drivers license and/or be able to maintain reliable transportation to get to and from the jobsites.
    $32k-52k yearly est. 60d+ ago
  • SR. IT Specialist SME Level 2

    Imtas 3.3company rating

    Imtas job in Washington, DC

    Responds to and diagnoses complex IT problems by working with users remotely. As a Senior IT Specialist SME, provides guidance and training to less experienced IT Specialist personnel. Ability to troubleshoot and resolve complex IT desktop and peripheral issues remotely using telephone and online tools, working with customers with all levels of IT knowledge resolving issues to the user's satisfaction, sometimes walking the user through steps to assist in repair and resolution. Must work independently using IT skills and experience to resolve IT issues as quickly and accurately as possible. Ascertains patterns and develops proposed procedural and operational changes to minimize or eliminate common or recurring problems. Works under limited supervision on complex tasks within established procedures. Must have outstanding IT technical skills as well as customer service skills. POSITION REQUIREMENTS * Install desktops, portable computers, peripherals, and software products for networked, classified and unclassified, and standalone environments. * Detect, diagnose, research solutions, and resolve desktop and portable computer software and hardware failures. * Provide users with information, guidance, and instruction on use of desktop and portable computer hardware and software. * Analyze and assess customer service requests and provide prompt technical solutions. * Conduct IT audits as assigned, in compliance with policies governing the administration, utilization, and acquisition of desktop and portable computer products. * Prepare progress/status reports and submit to team leads as required. * Utilize trouble-ticketing software for opening/updating/closing tickets in a timely and appropriate manner. * Identify and document areas for process improvements. * Contact and effectively communicate with users by telephone, electronic communications, or in person. * Prepare equipment for reuse or surplus of property actions. * Provide technical support for customers assigned to remote locations as required. * Perform software and hardware upgrades and installations involving multiple computers, printers, multi-printers, and peripherals. * Coordinate the disassembly and reinstallation of IT equipment in support of office relocations and new buildings/locations. * Ability to lift up to 50lbs, must be physically able to walk, squat, bend, twist, lift, crawl under desks, reach, carry items, push and pull carts loaded with equipment. EXPERIENCE/EDUCATION Required: Three years minimum experience supporting/troubleshooting the following: * Windows 7/10 Operating System * PC's, printers, scanners, and laptops * Microsoft Office Applications/ Office 365 * Active Directory Users and Computers / Group Policy * Cisco Networking - Protocols: DHCP, DNS, FTP, SMTP, HTTP, SSL * A solid understanding of LAN/WAN topology, TCP/IP, OSI model, routing and subnets * A+, Network+, and/or Microsoft Certified Professional certification Preferred: Some experience supporting/troubleshooting the following: - Microsoft Windows Server 2008, 2012/R2, & 2016 * Microsoft SharePoint and SQL Database Server * VMware vSphere/ESXi * Citrix XenDesktop/Virtual Desktop Infrastructure (VDI) * Video teleconferencing (VTC) * Scripting knowledge (PowerShell, VBScripts, bash, python) * CCNA, MCSE, Security+ and/or ITIL certification 8 years of related experience or 4 years of experience and a Bachelor's Degree. TS Clearance required.
    $104k-135k yearly est. 60d+ ago
  • AV Service Technician - Crestron ( Washington, DC Area)

    Teksystems 4.4company rating

    Washington, DC job

    Potential candidates must reside in the Washington DC area The successful candidate will work from home and will be dispatched to client sites in the Washington DC area to troubleshoot and resolve AV issues found in Board rooms and conference rooms. Description: TEKsystems is looking for a AV Service Engineer to service their existing customers in the Washington DC area. Seeking candidates who are well versed troubleshooters in Audio Video technology. Potential candidates must have experience with major AV brands such as Crestron and Biamp. Will be providing in person troubleshooting of audio video systems found in executive board rooms and conference centers. Must be professional and have the ability to interface with enterprise customers. Ability to troubleshoot and resolve complex technical issues related the following types of equipment and/or systems: 1. Minimum of 7-8 or more years of experience with AV integration and/ or AV field service 2. AV troubleshooting - Looking for some who can troubleshoot and understands Crestron systems 3. Ability to reverse engineer legacy AV systems 4. Ability to debug newly built systems 5. Skills: Ability to troubleshoot and resolve complex technical issues with the following products and related systems: o Extron equipment o Biamp, QSC audio DSP products and systems o Cisco, POLY, LOGITECH video conference systems, o Luxul, NETGEAR, CISCO switches o Video wall systems: Planar, UNILUMEN, LG, Samsung, Barco products and systems 6. Testing- Someone that has done testing with multimeter and can troubleshoot issues 7. Ability to research and specify replacement products 8. Intermediate to advanced AV Networking skills 9. Cabling and connectors: ability to crimp and solder. 10. Advanced knowledgeable of signal flow and low voltage electrical concepts; i.e., Ohms law 11. Customer interfacing- Someone that does customer service work and interfaces with customers regularly. Description: Ability to troubleshoot and resolve complex technical issues related the following types of equipment and/or systems: - Custom Control systems: Crestron DM and NVX / AMX - Complex audio video systems found in executive board rooms and conference centers - Video teleconferencing equipment and systems - Audio Visual over IP (AVoIP) networks for the use of audio-visual data over LAN, WAN and internet. - Audio DSP based systems to include amplifiers, speakers and microphones - Projection display devices and systems - Video wall equipment and systems. - Digital signage equipment and systems - To a lesser degree: RF Systems (analog and digital) Other Responsibilities - Ability to conduct Preventative Maintenance testing - Site surveys related to service agreement quotes - Ability to write concise service reports and or system site surveys - Excellent verbal and written skills - Ability to successfully manage multiple service projects - Ability to lead and mentor junior/intermediate level field service techs Education - A two-year diploma from a college of technical school, or equivalent experience - CTS certification highly preferred, or equivalent experience Experience: 3 years minimum field service experience Other: - Must maintain a valid driver's license with clean driving record - Must be able to stand, kneel and/or crouch for long periods of time - Must be able to climb ladders and scaffolding - Must be able to lift in excess of 50 pounds Skills: Audiovisual, Cat6, Audio, Service, Video conferencing, Installation Job Type & Location This is a Contract position based out of Washington D.C., DC. Pay and Benefits The pay range for this position is $40.00 - $55.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Washington D.C.,DC. Application Deadline This position is anticipated to close on Jan 15, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $40-55 hourly 12d ago
  • Network Engineer

    Teksystems 4.4company rating

    Washington, DC job

    We are looking for a Network Engineer to support the daily operations of the agency's network infrastructure. This role focuses on monitoring, maintenance, and Tier 1-2 network troubleshooting. The candidate will work under the guidance of the another Network Engineer to ensure network availability and performance. Position requires on-site support 5 days per week, Monday through Friday. Responsibilities: Support and maintain LAN/WAN, network devices, UPS, and environment monitoring system for DC headquarters facility and 52 field offices. Install, Configure, and troubleshoot network equipment including Cisco routers, switches, Meraki wireless, and Palo Alto firewall appliances. Support Internet connection and Zscaler remote access service for users and LAN-to-LAN IPSec connections to partner networks and dedicated WAN connection, e.g. vendor hosted site and Microsoft ExpressRoute connection. Perform daily monitoring of network health using ManageEngine/OpManager/Netflow and Configuration Manager. Create and update SOPs and various configuration tracking documents on a regular basis. Handle routine network troubleshooting (physical and logical connectivity issues, port configurations, VLAN assignments). Coordinate with local teams and vendors, problem-solve and restore service as needed. Monitor Palo Alto firewall logs to identify and report traffic anomalies. Troubleshoot WAN/MPLS circuit issues and open tickets with ISPs. Qualifications: Requires a bachelor's degree in computer science, information technology, engineering, or a related field plus 3+ years of relevant work experience in network support. Additional experience can be substituted for a degree. Requires the following experience: Must be available for weekend maintenance events and emergency outages. Must be engaging and proactive with critical thinking, strong desire to learn, and problem-solving ability, both independently and as part of a team. Candidates must demonstrate the ability to present ideas and reports clearly in English, both orally and in writing Experience supporting a nationwide mid-sized Federal agency enterprise is a plus. CCNA certification is highly desired. Must obtain agency suitability clearance prior to start date. Cisco Routing/Switching: Strong working knowledge of Cisco IOS, StackWise cabling/logic, and EtherChannel troubleshooting. Firewalls: Basic understanding of Palo Alto firewalls and the ability to navigate and operate Panorama for monitoring purposes. Cloud & VPN: Familiarity with IPSec VPN concepts and connectivity to Microsoft Azure. Wireless: Experience operating and troubleshooting Cisco Meraki wireless solutions. Troubleshooting: Demonstrated ability to diagnose Layer 1-7 issues (cabling, IP conflicts, network loop, routing, etc.). Skills cisco routers, paloalto, network infrastructure, networking, lan wan, VPN, Network engineering, Firewall, Router, Cisco switches, CCNA, azure Additional Skills & Qualifications Must be eligible to obtain EOCC Public Trust Clearance (3-4 week process) Azure experience a plus Experience Level Intermediate Level Job Type & Location This is a Contract to Hire position based out of Washington, DC. Pay and Benefits The pay range for this position is $45.00 - $50.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Washington,DC. Application Deadline This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $45-50 hourly 8d ago
  • Audio Visual Technician

    Teksystems 4.4company rating

    Washington, DC job

    Our client is looking to hire an AV Technician. This person will provide on-site technical assistance and audiovisual support during conferences and lectures, executive meetings and other events for all locations supported by the department. Operates AV equipment at these events as requested. Comfort with various types of technology. Coordinate technical aspects of video teleconferences, web-based videoconferencing, live streaming lectures, including audio/video switchers, control panels. Set up, test, and operate AV equipment for meetings, trainings, telehealth sessions, town halls, and special events. Support video conferencing platforms (e.g., Teams, Zoom, Webex) and ensure seamless connectivity. Configure microphones, speakers, projectors, displays, cameras, and control systems. Diagnose and resolve AV issues quickly to minimize disruption to clinical and administrative operations. Perform routine maintenance, firmware updates, and equipment inspections. Document issues, resolutions, and equipment performance. Provide on‑site and remote support to clinicians, executives, educators, and staff. Train end users on AV tools, room systems, and conferencing platforms. Deliver excellent customer service in fast‑paced healthcare environments. Additional Skills & Qualifications 3+ years supporting AV systems in corporate, healthcare, education, or similar environments. Strong communication skills, time management Familiar with operating and maintaining industry standard control systems: HP Poly (Must), Crestron, AMX, Extron, Kramer, and Cisco Systems. Strong knowledge of projectors, displays, audio systems, video conferencing platforms, and control systems. Ability to troubleshoot under pressure and communicate clearly with non‑technical users. CTS (Certified Technology Specialist) or similar certification is a BONUS Ability to fix/repair AV equipment is a BONUS Job Type & Location This is a Contract to Hire position based out of Washington, DC. Pay and Benefits The pay range for this position is $20.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Washington,DC. Application Deadline This position is anticipated to close on Jan 21, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $20-24 hourly 6d ago
  • Patient Service Coordinator

    Teksystems 4.4company rating

    Washington, DC job

    1. Receives and screens telephone callers, provides information per department/Hospital policy, and/or routes calls to appropriate personnel. Takes and forwards messages as appropriate. Schedules and coordinates appointments as necessary. Obtains relevant diagnostic test results prior to patient appointment.* 2. Greets, patients, visitors, and staff to the office, determines their need(s) and assists/ directs them accordingly.* 3. Registers patients in the patient registration system as well as in any applicable department system confirming insurance information and securing applicable documentation. Accepts payments.* 4. Assists physician in examinations/procedures. Cleans and prepares exam/procedure room between patients.* 5. Maintains patient charts/departmental files/records/logs, including billing and appointment records/logs. 6. Pre-registers out-patients for next day appointments.* Skills Epic, Emr, Patient service, schedule appointments, Customer service, Ehr, receptionist customer service, medical, patient care, medical record, Medical terminology Additional Skills & Qualifications High school degree Strong Customer Service and patient experience 1 + years experience with healthcare, understanding terminology and insurance verification Job Type & Location This is a Contract position based out of Washington D.C., DC. Pay and Benefits The pay range for this position is $20.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Washington D.C.,DC. Application Deadline This position is anticipated to close on Jan 12, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $20-25 hourly 8d ago
  • BPA Program Manager - UNSS

    Imtas 3.3company rating

    Imtas job in Washington, DC

    IMTAS is looking for an experienced forward-thinking individual to serve as the BPA Program Manager for the IRS User Network Services Support contract. BPA Program Manager (PgM) (Principle) shall be responsible for day-to-day oversight and management of the BPA, including hosting, coordinating and participating in all BPA Level meetings with IRS. The BPA Program Manager shall be located in a campus location of the IRS. The Contractor BPA Program Manager shall have full authority to act on behalf of the Contractor on all award matters relating to daily operation. Required qualifications: Certification or university degree in IT Program Management and 5 years' experience performing IT Program Management for Government projects or a degree in IT Program Management, or Management with 7 years of IT Program Management Experience. Internal Revenue Service (IRS) Information Technology (IT) User Network & Services (UNS) supplies and maintains all deskside (including phone) technology, provides workstation software standardization and security management, inventories data- processing equipment, conducts annual certification of assets, provides IT Service Desk's the single point of contact for reporting IT issues, and provides services for the Volunteer Income Tax Assistance Program.
    $81k-121k yearly est. 60d+ ago
  • JR IT Specialist

    Imtas 3.3company rating

    Imtas job in Washington, DC

    This position performs IT duties while working as part of a team with more experienced government and contractor IT Specialists, and will work independently, depending on the level of complexity, following detailed problem specifications provided by others. Work is monitored and reviewed upon completion for accuracy and compliance with standards by government and contractor leads or more experienced IT personnel as needed. Performs technical work of a professional level using standard techniques, concepts and procedures. Expected to show initiative and judgment while performing assigned tasks. Must possess excellent customer service skills, follow directions, and be self-motivated to complete assignments, research solutions, and gain experience in IT desktop support. Typical duties include installing, maintaining, and administering desktop computer systems and associated peripherals including printers, monitors, switchboxes, business application software, and various operating systems. POSITION REQUIREMENTS * Install desktops, portable computers, peripherals, and software products for networked, classified and unclassified, and standalone environments. * Detect, diagnose, research solutions, and resolve desktop and portable computer software and hardware failures. * Provide users with information, guidance, and instruction on use of desktop and portable computer hardware and software. * Analyze and assess customer service requests and provide prompt technical solutions. * Conduct IT audits as assigned, in compliance with policies governing the administration, utilization, and acquisition of desktop and portable computer products. * Prepare progress/status reports and submit to team leads as required. * Utilize trouble-ticketing software for opening/updating/closing tickets in a timely and appropriate manner. * Identify and document areas for process improvements. * Contact and effectively communicate with users by telephone, electronic communications, or in person. * Prepare equipment for reuse or surplus of property actions. * Provide technical support for customers assigned to remote locations as required. * Perform software and hardware upgrades and installations involving multiple computers, printers, multi-printers, and peripherals. * Coordinate the disassembly and reinstallation of IT equipment in support of office relocations and new buildings/locations. * Ability to lift up to 50lbs, must be physically able to walk, squat, bend, twist, lift, crawl under desks, reach out and above head, carry items, push and pull carts loaded with equipment. EXPERIENCE/EDUCATION Required: - High school diploma. - Minimum one-year experience working with IT equipment. Preferred: - IT Certifications applicable to desktop and mobile computer support - Experience providing excellent customer service TS clearance required.
    $36k-49k yearly est. 60d+ ago
  • Roaming NETWORKING TECH/Engineer DC AND Baltimore

    Teksystems 4.4company rating

    Washington, DC job

    Roaming  The resource will provide hands on support for phone handset (analog and VOIP technologies) and wall jack activations for phone systems onsite  Technologies: (Cisco/Siemens, Avaya/Unify) -The candidate should have experience at least two of the preferred technologies (VOIP and Phone)  The customer will provide training for the other technologies on site. If your candidate only has experience with a single technology, please bring this candidate forward anyway. Other experience required corresponding with daily tasks to be successful in the role  Punch downs  Cross connect  66 block- must have experience  Familiar with data equipment  Fluking switch ports aka using fluke tester  Running link runner  Fluking a data point  Cross connects  Activating jacks  Cat 5 cat 6 CVD VACCINATION REQUIRED-NO EXPEMPTIONS Skills cabling, fluke, voice, pbx, lan, siemens, fluke devices, voice & data, cisco voice, IMAC, Cable, Support Top Skills Details cabling,fluke,voice,pbx,lan,siemens Additional Skills & Qualifications Siemens 4K phone system is what they use (not a requirement but nice to have) Cable Required skills 110 punch down Familiar with data equipment Fluking switch ports aka using fluke tester Running link runner Fluking a data point (We can teach) Cross connects Activating jacks Cat 5 cat 6 voice management Experience Level Entry Level Job Type & Location This is a Contract position based out of Washington, DC. Pay and Benefits The pay range for this position is $20.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Washington,DC. Application Deadline This position is anticipated to close on Jan 26, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $20-30 hourly 1d ago

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