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What does an in-house technician do?

Updated January 8, 2025
7 min read

A technician is a skilled worker who works with technical and mechanical systems and handles any problems associated with them. They must have on-hand experience and are often called upon to repair defective components. An in-house technician may be employed by a client or company to provide customer support to their clients. They are responsible for any repair or maintenance work that needs to be done by the client. Unlike an independent technician, this job is typically more stable.

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In-house technician responsibilities

Here are examples of responsibilities from real in-house technician resumes:

  • Manage and troubleshot network printers, along with maintenance of server backup scheme.
  • Lead small teams in the development and installation of residential and commercial electrical and HVAC systems to include smart home systems.
  • Build, maintain and troubleshoot bank software/hardware issues using Microsoft XP.
  • Repair walls, doors, windows.
  • Share knowledge and enthusiasm for PCs on and off the sales floor.
  • Train new staff employees on a daily basis for compliance under HUD regulations.
  • Install, maintain, and repair all aspects of data center network LAN equipment.
  • Create a company asset list, and a standardization process for building client PCs.
  • Set up and implement new phone system using Packet8 VOIP for entire API operations.
  • Investigate and troubleshot all entry errors and errors in locating samples and inventory within the laboratories.
  • Determine eligibility base on income guidelines approve by HUD.
  • Develop acute attention to detail and high level of dexterity require for repair of intricate mechanisms common in photographic equipment.
  • Configure wireless routers and network connections, enable wireless encryption, and troubleshot connectivity issues.

In-house technician skills and personality traits

We calculated that 40% of In-House Technicians are proficient in HVAC, Plumbing, and Troubleshoot. They’re also known for soft skills such as Dexterity, Troubleshooting skills, and Customer-service skills.

We break down the percentage of In-House Technicians that have these skills listed on their resume here:

  • HVAC, 40%

    Respond to and provides assistance in emergencies such as securing or safeguarding HVAC equipment or those related to fire/life/safety conditions.

  • Plumbing, 37%

    General Trouble shooting Technician for TV Cable, plumbing, woodcraft and construction.

  • Troubleshoot, 5%

    Completed orders Tested and cleaned copiers for wholesale order Troubleshoot and repaired copy machines

  • Windows, 5%

    Repaired and serviced Apple and Windows computers at client's homes throughout the Seattle/Tacoma area.

  • Housing Assistance, 2%

    Approved and insured the continuity of housing assistance payments under THDA administered subsidy programs.

  • PHP, 2%

    Provided safety, security, and support for 40 clients within the sober living and PHP.

"hvac," "plumbing," and "troubleshoot" are among the most common skills that in-house technicians use at work. You can find even more in-house technician responsibilities below, including:

Dexterity. One of the key soft skills for an in-house technician to have is dexterity. You can see how this relates to what in-house technicians do because "many repair and maintenance tasks, such as repairing small devices, connecting or attaching components, and using hand tools, require a steady hand and good hand–eye coordination." Additionally, an in-house technician resume shows how in-house technicians use dexterity: "used hand tools, power tools, electrical and electronic testing devices, hoists and lifts and pullers. "

Troubleshooting skills. Another soft skill that's essential for fulfilling in-house technician duties is troubleshooting skills. The role rewards competence in this skill because "workers find, diagnose, and repair problems." According to an in-house technician resume, here's how in-house technicians can utilize troubleshooting skills in their job responsibilities: "interacted with customers heavily during the troubleshooting and repair process. "

Customer-service skills. in-house technicians are also known for customer-service skills, which are critical to their duties. You can see how this skill relates to in-house technician responsibilities, because "these workers interact with customers on a regular basis." An in-house technician resume example shows how customer-service skills is used in the workplace: "inspected finished parts for quality and adherence to customer specifications. "

All in-house technician skills

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Compare different in-house technicians

In-house technician vs. Preventive maintenance technician

A preventive maintenance technician performs routine facility maintenance to prevent possible mechanical failure. The technicians change worn out machine parts before they can cause mechanical damage. They keep the facility operating. It is their job to conduct quality assessments, maintain inventory, and schedule repairs. Also, they see to it that machines are up and running at all times. They are expected to be equipped with skills in customer service, problem-solving, reading comprehension, business operation, and mechanical aptitude.

If we compare the average in-house technician annual salary with that of a preventive maintenance technician, we find that preventive maintenance technicians typically earn a $5,748 higher salary than in-house technicians make annually.Even though in-house technicians and preventive maintenance technicians are distinct careers, a few of the skills required for both jobs are similar. For example, both careers require hvac, plumbing, and emergency repairs in the day-to-day roles and responsibilities.

There are some key differences in the responsibilities of each position. For example, in-house technician responsibilities require skills like "troubleshoot," "windows," "housing assistance," and "php." Meanwhile a typical preventive maintenance technician has skills in areas such as "customer service," "hand tools," "dishwashers," and "water filters." This difference in skills reveals the differences in what each career does.

Preventive maintenance technicians earn the highest salaries when working in the automotive industry, with an average yearly salary of $47,655. On the other hand, in-house technicians are paid more in the finance industry with an average salary of $41,234.The education levels that preventive maintenance technicians earn slightly differ from in-house technicians. In particular, preventive maintenance technicians are 0.2% more likely to graduate with a Master's Degree than an in-house technician. Additionally, they're 0.4% less likely to earn a Doctoral Degree.

In-house technician vs. Operations and maintenance technician

Operations and maintenance technicians are skilled professionals who are responsible for conducting preventive maintenance of all equipment used in the operation of an organization. These technicians are required to ensure that their facilities are always operational by performing inspections and documenting the operating conditions of their equipment. They must utilize numerous power and hand tools so that they can perform all preventive maintenance and diagnose mechanical problems. Operations and maintenance technicians must also monitor the operation of plan equipment to ensure that employees are following the proper maintenance and safety procedures.

A career as a operations and maintenance technician brings a higher average salary when compared to the average annual salary of an in-house technician. In fact, operations and maintenance technicians salary is $18,493 higher than the salary of in-house technicians per year.Only some things about these jobs are the same. Take their skills, for example. In-house technicians and operations and maintenance technicians both require similar skills like "hvac," "plumbing," and "windows" to carry out their responsibilities.

In addition to the difference in salary, there are some other key differences worth noting. For example, in-house technician responsibilities are more likely to require skills like "troubleshoot," "housing assistance," "php," and "remote support." Meanwhile, an operations and maintenance technician has duties that require skills in areas such as "hand tools," "preventative maintenance," "safety procedures," and "plc." These differences highlight just how different the day-to-day in each role looks.

Operations and maintenance technicians may earn a higher salary than in-house technicians, but operations and maintenance technicians earn the most pay in the energy industry with an average salary of $60,926. On the other hand, in-house technicians receive higher pay in the finance industry, where they earn an average salary of $41,234.operations and maintenance technicians earn similar levels of education than in-house technicians in general. They're 0.5% more likely to graduate with a Master's Degree and 0.4% less likely to earn a Doctoral Degree.

In-house technician vs. Electrical maintenance technician

An electrical maintenance technician is primarily in charge of installing and repairing electrical systems. Their responsibilities often revolve around liaising with clients to identify their needs, examining electrical damages or defects on houses or establishments, troubleshooting, and performing fixes and replacements as needed. Aside from providing technical support, an electrical maintenance technician may also train junior technicians and monitor their progress. Furthermore, in a company setting, one must conduct regular maintenance checks on electrical systems to ensure a safe and efficient work environment.

On average scale, electrical maintenance technicians bring in higher salaries than in-house technicians. In fact, they earn a $24,711 higher salary per year.

There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, an in-house technician is likely to be skilled in "hvac," "troubleshoot," "windows," and "housing assistance," while a typical electrical maintenance technician is skilled in "electrical equipment," "ac dc," "industrial maintenance," and "preventive maintenance."

Electrical maintenance technicians earn the best pay in the hospitality industry, where they command an average salary of $61,573. In-house technicians earn the highest pay from the finance industry, with an average salary of $41,234.electrical maintenance technicians typically earn similar educational levels compared to in-house technicians. Specifically, they're 0.2% less likely to graduate with a Master's Degree, and 0.5% less likely to earn a Doctoral Degree.

In-house technician vs. Equipment maintenance technician

An equipment maintenance technician is responsible for ensuring the stability and efficiency of all production tools and equipment to support smooth business functions and operations. Equipment maintenance technicians conduct regular maintenance for optimization, repair defective components, and inspect equipment parts to identify possible upgrades and replacements. They also assemble equipment and machinery, requiring them to have excellent mechanical and critical-thinking skills to analyze schematics and blueprints accurately. An equipment maintenance technician must be highly communicative and organizational, especially in adhering to the highest safety standards and protocols during operations.

Equipment maintenance technicians typically earn higher pay than in-house technicians. On average, equipment maintenance technicians earn a $10,758 higher salary per year.While their salaries may vary, in-house technicians and equipment maintenance technicians both use similar skills to perform their duties. Resumes from both professions include skills like "hvac," "plumbing," and "windows. "

Even though a few skill sets overlap between in-house technicians and equipment maintenance technicians, there are some differences that are important to note. For one, an in-house technician might have more use for skills like "troubleshoot," "housing assistance," "emergency repairs," and "php." Meanwhile, some responsibilities of equipment maintenance technicians require skills like "equipment maintenance," "hand tools," "preventive maintenance," and "maintenance procedures. "

The technology industry tends to pay the highest salaries for equipment maintenance technicians, with average annual pay of $46,565. Comparatively, the highest in-house technician annual salary comes from the finance industry.In general, equipment maintenance technicians hold similar degree levels compared to in-house technicians. Equipment maintenance technicians are 0.1% less likely to earn their Master's Degree and 0.5% less likely to graduate with a Doctoral Degree.

Types of in-house technician

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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