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In-N-Out Burger Company Logo

Working At In-N-Out Burger

Zippia Score 4.3

Review Submitted!

In-N-Out Burger

In-N-Out Burger Jobs

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In-N-Out Burger Overview

Industry

Food Products

Organization Type

Private

Employees

> 10,000

Headquarters

Irvine, CA

Website

in-n-out.com

Website

in-n-out.com



Founded in

1948

Revenue

$100M - $1B

Key People

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About In-N-Out Burger

In-N-Out Burger is an American regional chain of fast food restaurants with locations primarily in the Southwest and the Pacific coast.

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In-N-Out Burger is an American regional chain of fast food restaurants with locations primarily in the Southwest and the Pacific coast.

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Is This Your Company?

Do You Work At In-N-Out Burger?

What is it like to work at In-N-Out Burger

5.0

August 20, 2019 on Zippia

What Do You Like About Working There?

It taught me a lot of skills that I've been able to utilize for other jobs... Show More

What DON'T You Like About Working There?

Honestly, I loved everything about working here. My only complaint is that some of the policies were a little extravagant... Show More

What Are Your Favorite Benefits/Perks?

When the store would get 100% and we went to Disneyland. Also, the benefits... Show More

What's the largest amount of food 1 customer has ordered just for himself/herself? Like, they ordered a massive amount and sat and ate it in the restaurant.

***. I can't even think of anything. The biggest order I've ever taken was a whole bus of people. It was 75 meats and 35 fries. I can't think of any big orders from one person.

My stepson was looking to apply at our local In-N-Out. Any pointers? Thanks in advance!

Apply online, then about two days later go in to follow up on the application. They'll typically only schedule you an interview when you and if you go in to follow up. The interview process is simple. The questions are your basic interview questions. They look for friendly people with a great smile. My group interviews was with two other girls who had way more job experience then me, and could work more hours. They picked me, because I was the friendliest. So just tell him to make sure he's smiling and positive can't stress that enough.
November 21, 2015 on Reddit

(1) Are the burgers fresh or frozen? (2) What kind of seasoning do they put on the burgers? (3) How long do they cook the burger on each side? (4) I never has the food at INO....what the hell makes it so special? - Thanks!!

1) Fresh never frozen! We don't even have freezers in the stores. 2) Just a blend of salt, and I'm pretty sure pepper. 3) I honestly have no idea. I haven't worked grill yet, and I don't really pay much attention to the grill. If I had to guess I'd say 45 seconds each side, but seriously don't quote me on that. 4) The environment to me is what makes us so special. No other place is going to really have the customers best interest in heart like us. Plus all our food is fresh so that's a plus.

I've read through this thread and really admire your passion and vision! I worked in the food industry for five years before landing an engineering job and I still miss aspects of it. My question is, how did you land upon In-N-Out? Was it a random job that you came to love or did you have your sights set on it? Were you a fan of the food before you worked there?

Sweet thanks, that's a breath of fresh air since everyone has basically been bashing me. The story is actually funny. My parents were forcing me to get a job last year for my college apps. I'm pretty much a great student, and have been in lots of clubs so I didn't see the point. I applied to INO just so they'd get off my back and ended up getting the job. Never planned I'd fall in love with it.

As In and Out has its Christian roots (something that non-Californians find surprising despite there actually being a lot of Christian conservatives in California vs its secular liberal stereotype), is there a lot of talk about Christianity on the job (especially compared to chik fila)? Oh and what do non Californian residents (both domestic and international) say to you about In and Out and its food?

Nah. It's actually against policy to discuss things like religion on the clock. The family that founded INO were religious, but it's definitely subtle. Most people tell me they enjoy the food. I try to give customers the best experience especially if I know it's they are out of state. So I people usually compliment me more on my service then tell me about their food honestly. A lot of people don't like our fries though, which can be pretty hit or miss. So eh.

Why are in n out employees the most friendliest fast food employees? Is it the pay, the food, or the environment?

I can't speak for my coworkers but I can speak for myself and say I love our customers. It's defiantly the environment. Our customers are so sweet, and we really get the chance to make a connection with customers and do whatever we can to make them happy. For me seeing people happy just because I through some extra fries in their bag to compensate for their long wait just makes me feel good. I don't know I'm a sentimental chick.
November 20, 2015 on Reddit

What exactly is a level 4? How does the level system work? Also how bad does the secret menu mess up your line when you guys are working, I've noticed a animal style order takes so much longer.

A level 4 is someone who is training on board aka dressing the burgers, and packaging them. The level system starts with level 1, and ends with 7 then goes up to managers who have their own separate level system. Every level has certifations they must receive to move up to the next level and get your raise. Nothing really per day messes up the line. Certain things take longer, and are pain in the asses for the associates, but nothing that's really ridiculous. Every level has something on the secret menu they hate. Fry people hate fry wells, and animal frys. Board people hate burgers cut in half or all separate bags. The cooks hate whole grilled onions. The lower levels hate root beer floats.

Did you have any prior fast food experience to working at In N Out? If so, how does that compare to working there now?

No, I don't have any prior fast food experience, but I can compare it to experiences I've heard from other fast food employees. For one we work a lot harder than other fast food employees. I could go on for days about how diligent our job is. I'll just talk about QFC. Every work period a Divisonal manager comes and checks on our quality, friendliness, cleanliness. Down to how clean our walk in refrigerator is, making sure every associate is smiling, and that our burgers are served fresh with the In n Out quality just to state some basics. It's scored with the highest score being 100, my stores lowest score was 94, and our managers basically told us that we did horrible with that score. We're held up to a very high standard.

Has this company any intentions of exporting its business out of the USA?? Because it'll be great to have an In-N-Out here. I miss that delicious double cheese bacon I tasted twice in my Road Trip across the USA!

There are no plans for international expansion.
January 23, 2010 on Reddit

I have heard from some people that it is In N Out Policy to let people in the drive through have their meal for free if they realize they "forgot" their wallet when they reach the drive through cashier. Any truth to this?

It is not a policy, nor are any associates forced to do this. However, with so much emphasis put on satisfying the customer, decisions to do this can be made on case by case basis. It is entirely up to the discretion of the manager on duty. For instance, I would be much more willing to let an adult driving alone to leave with a free meal if they claimed to forget their wallet than I would a car full of teenagers. On the other hand, I would not comp an order of said adult if it was for multiple burgers, fries, and drinks while I may let a kid go with a single burger if I really feel he is sincere. But like I said, it is up to the manager's discretion, and whatever they decide goes. With that being said, it happened numerous times and wasn't a huge ordeal.
January 23, 2010 on Reddit

Questions from another former employee: 1) What was the first store you worked for? (Number/city) 2) What is the largest single burger you (or your team) cooked for someone? (401x401 was ours, will tell the story after your reply!) 3) What is the funniest incident you witnessed in the customer dining area? 4) Do you prefer a customer dining area or double-drive? 5) How do YOU currently like your burger? (Type it in shorthand for an added bonus!) To give an idea of how long ago I worked for the company, Esther used to sign all of our paychecks by hand.

1. Sorry, don't want to mention it :) 2. I can't imagine a 401x401...I don't really remember, I want to say 16x16, nothing close to yours. Your story would be incredible to hear though. 3. The funniest thing that comes to mind is an incident involving two high school guys. As I have previously mentioned, our store was consistently busy. This day was no exception. The two guys were trying to be jokesters (and I admit the idea was pretty funny), they walked right up to our counter in full view of all of us, both screamed out "YEAH!!" and gave a double high five. When their hands came together, they froze their position and posed like that for a good five to ten minutes. I was pretty impressed they were able to do it for so long, but the funniest part was when one of our order takers (an older woman who was known to be a jokester herself) went up to them and started messing with them. She got really close to their faces, put stickers on them, paper hats, the works. They finally broke down after all of this and everyone enjoyed a laugh. Other than that, I dropped an entire bucket of lemonade on a woman's pant leg while it was busy. Fortunately for me, she was surprisingly cool and didn't even yell or get upset. I apologized profusely and she said it was ok and went on her way. That was by far my biggest screw-up, but looking back on it, it was hilarious. 4. Dine-in. More personable in my opinion and the customer is able to be served and interacted with better. 5. DblDbl > S Only You DID work a long time ago, cool! *edit* Apparently the greater than sign is a quote tag, whoops! Learn something new every day.

* Any good customer stories you can share with us? * What's the grossest violation of H&S regulations you saw whilst working there? * What was the worst part of the job?

Ohh too many to count. During the Beijing Olympics, we had a woman come in and order her food to go. She said she was going straight from the store to the airport to board a plane for Beijing and she wanted to bring the food over there. While I told her this was not the greatest idea, she did it anyways. (Customers would frequently come in and ask if it was possible to ship a burger or to ziplock it and take it with them cross-country. I do not recommend this at all, as the burgers are meant to be eaten right away because of their freshness.) I have had a man order two or three burgers medium rare. This is not a problem, as we offer it as part of the secret menu. However, due to health and safety reasons, we must cook it for a certain amount of time for the meat to reach the proper internal temperature. He already knew this and DEMANDED that it only be cooked for a ridiculously short amount of time. (well under the legal standard) I explained to him that this was not possible, and he lost it. I worked at one of the busiest stores in the entire company, which meant a packed house for most of our business hours. Families and people of all ages filled the dining room. He started to yell, scream, and curse at not only the situation, but at some of my co-workers as well. I tried to explain to him that it was a family restaurant and his actions were inappropriate, but he was having none of it. Little boys and girls were standing less than five feet from him hearing him carry on like an idiot. He became so rude that he even made one of the girls working start to cry. My manager was in the office dealing with another unrelated, but serious incident so I decided to handle it myself. I already have little patience for rude and difficult customers, but for him to drive a high-school age girl to tears was uncalled for. I asked him if he was an adult, and if so then he needed to start acting like one. I had the cook re-make his food according to our medium-rare standards and gave them to him and sent him on his way. To be completely honest, I don't believe I ever saw a H&S violation involving the preparation and serving of food. In-N-Out takes this business VERY seriously, and that eventually led us to take it seriously as well. Not only were we trained to hold the highest standards of quality, but it led to peer review as well. If another associate saw you doing something that you both knew was wrong, they would call you on it and that product would not be served. It spoke of your own commitment as well. Everything I served had my name attached to it, so I wanted everything I served to be the best. Countless times there would be burger patties thrown away because it didn't look right, or the order would be remade because it was waiting at the drive thru window for more than 3 or 4 minutes. People that didn't care about these aspects of the job didn't last very long, I assure you. The cost of throwing something away and re-making it was ALWAYS secondary to satisfying the customer, no matter what. For those of you who have not been to In-N-Out, the kitchen area is completely open and viewable by customers. This also allows for associates to hold a higher standard of regulation. Any customer that stands and watches would be able to easily spot an item that was dropped, mishandled, etc. I have nothing bad to say about anything involving H&S. The worst part by far were the attitudes. Since a majority of the associates were young, high school/college age, there was always people with attitudes. Dealing with the drama often times took more effort than working your position. While it did make things far more interesting in the workplace, it also became very tiresome on a day by day basis.

* Do you have any comment on the recent [change of ownership](http://en.wikipedia.org/wiki/Lynsi_Martinez)? * Do any locations have their own "secret menu" items that have evolved based on local tastes? * Whats you're favorite thing to order personally? * What do you do for a living now? * Have you worked at other fast food places? How do they compare?

Lynsi is cool, although she is very different from her grandparents. While she does own it, she isn't the main decision maker for the company. That man is named Mark Taylor. He is a good guy who has the best intentions for the company in mind and I think he does a great job leading the company. As far as I know, the secret menu is standard across all locations. However, there are some ordering trends that I noticed while working there. Mexican/Latino people *always* requested chilis, Indian people as well as the horrific scene kids requested grilled cheese/veggie burgers etc. I'm a very picky eater, so I don't like much on my burger. When I would eat or when I order from there (very rarely now) I just get my burger with the spread only...nothing fancy. I was hired on as a seasonal employee at a store right down the street and was kept on due to my hard work which I greatly attribute to working at In-N-Out. I believe my work ethic and my commitment to task comes solely from working there and working with two people who taught me what it was to work hard. However, I am trying to move away from that job and land a "real" job which will hopefully be happening in the near future. *edit* forgot your last question. Nope, In-N-Out was my first job. I would not be interested working in another fast food place due to both the pay difference and the atmosphere.

One of my close friends works at an In-N-Out as well. He says that in order to get a job there, you have to have a certain look, but he was really vague about it. Could you describe this to me in a non-frustrating manner?

basically, you need to have a clean cut image. Guys are not allowed to have facial hair, and there are limits for both sexes as to how many ear piercings, tattoos, and rings that you are allowed to wear while on the clock.

If you don't mind me asking, what kind of salary do you make as an all star?

All Associates (aside from corporate and high ranking managers) are paid hourly. This includes assistant and store managers. The pay rate of an all star varies on your current level. For instance, if I were a Level 5, I would be making $12/hr. If I were to go all-starring as a Level 5, my pay rate would be increased by a dollar, so now I would be making $13/hr, and so on and so forth. Basically a dollar more than what you regularly make. Your level depends on your skills and what you can do (taking orders, fries, cooking, etc). Levels go from 1-7, there used to be a level 8 position, but it was done away with.

In-N-Out Burger Employees

  • -
    Diversity Score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

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Gender

Female

50.6%

Male

48.1%

Unknown

1.3%
Ethnicity

White

42.9%

Hispanic or Latino

38.9%

Asian

7.7%

Black or African American

5.7%

Unknown

4.6%
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Foreign Languages Spoken

Spanish

71.7%

Portuguese

3.4%

Tagalog

3.4%

Japanese

2.8%

French

2.8%

Chinese

2.1%

Mandarin

2.1%

Filipino

1.4%

Vietnamese

1.4%

German

1.4%

Korean

1.4%

Russian

1.4%

Arabic

1.4%

Greek

0.7%

Carrier

0.7%

Armenian

0.7%

Polish

0.7%

Thai

0.7%
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In-N-Out Burger Careers

Average Length of Employment

In-N-Out Burger

2.9 years
Sonic Drive-In 2.0 years
Chick-fil-A 1.9 years
McDonald's 1.9 years
Wendy's 1.9 years
Panera Bread 1.8 years
Krispy Kreme 1.8 years
Burger King 1.8 years
Jack in the Box 1.8 years
Red Robin 1.8 years
Au Bon Pain 1.7 years
Fazoli's 1.7 years
Jersey Mike's Subs 1.4 years
El Pollo Loco 1.4 years
Top Employers Before In-N-Out Burger
McDonald's 17.4%
Target 10.1%
Walmart 9.0%
Starbucks 7.9%
Macy's 5.1%
Subway 4.5%
Taco Bell 3.9%
UPS 3.9%
PetSmart 3.4%
Party City 2.8%
Vons 2.8%
Wendy's 2.8%
Top Employers After In-N-Out Burger
Starbucks 16.8%
Walmart 7.5%
Target 6.7%
Amazon 4.5%
AT&T 3.7%
Verizon 3.4%
UPS 3.4%
Macy's 3.0%
McDonald's 3.0%
Alorica 3.0%
US Army 2.6%

In-N-Out Burger Employees Education

Schools

California State University - Northridge

7.3%

California State University - Fullerton

6.1%

Mt San Antonio College

6.1%

San Jose State University

5.8%

California State University - Sacramento

5.8%

College of the Canyons

5.8%

College of Southern Nevada

5.8%

San Diego State University

5.5%

San Francisco State University

5.2%

Orange Coast College

4.8%

Palomar College

4.8%

California State University - Los Angeles

4.8%

University of Nevada - Las Vegas

4.5%

University of Phoenix

4.5%

California State University - San Marcos

4.2%

Santa Rosa Junior College

3.9%

California State University - Long Beach

3.9%

Long Beach City College

3.9%

Sonoma State University

3.6%

University of California - Davis

3.6%
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Majors

Business

20.4%

Psychology

11.1%

Criminal Justice

8.2%

Communication

6.4%

Nursing

5.4%

Sociology

5.4%

Kinesiology

4.7%

General Studies

4.1%

Medical Assisting Services

3.4%

Biology

3.3%

Liberal Arts

3.3%

Accounting

3.3%

English

3.1%

Health Care Administration

3.1%

Computer Science

2.9%

Management

2.6%

Political Science

2.4%

Marketing

2.4%

Culinary Arts

2.3%

Education

2.3%
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Degrees

Bachelors

40.2%

Other

34.1%

Associate

16.7%

Certificate

4.5%

Masters

3.1%

Diploma

0.7%

License

0.5%

Doctorate

0.3%
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In-N-Out Burger Employee Political Affiliation

Republican Party

60.0%

Democratic Party

30.0%

Green Party

10.0%

Employee Political Donations

Name Job Title Party Donation
Mark TaylorFast Food Server $6,400Republican Party
Traci TaylorQuick Service Technician $5,450Republican Party
Gary JohnsonInformation Systems Director $2,000Republican Party
Mehrak SharifArchitecture $1,000Republican Party
Benjamin BrohardSales $250Republican Party
Tyler DavisCustomer Service Representative $172Democratic Party
VIC PomelSales $75Republican Party
Dakota SmithAssociate $39Democratic Party
Cameron MacHadoAssociate $25Green Party
Andrew SpringAssociate $7Democratic Party
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In-N-Out Burger Salaries

  • -
    Salary Score
We calculated the salary score by comparing the salaries of specific positions within a given company against other similar positions at other similar companies.
Carpenter AssemblerElizabeth, NJ $64,801
Event PlannerIrvine, CA $41,740
Warehouse WorkerLathrop, CA $34,518
ButcherBaldwin Park, CA $33,913
FeederBaldwin Park, CA $33,913
Warehouse WorkerPhoenix, AZ $30,303
Pack Room OperatorDallas, TX $29,739
ReceiverLathrop, CA $29,739
Retail ClerkBaldwin Park, CA $27,131

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In-N-Out Burger Awards

Awards From Zippia
  • In-N-Out Burger Zippia Award
Other Awards
  • Forbes: Best Workplaces
  • Glassdoor: Best Workplaces

In-N-Out Burger Stock Performance

  • -
    Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Revenue

$100M - $1B

Net Income

-

Market Cap

-

Total Equity

-

Total Assets

-

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In-N-Out Burger Competitors

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Frequently Asked Questions about In-N-Out Burger

When was In-N-Out Burger founded?

In-N-Out Burger was founded in 1948.

How many Employees does In-N-Out Burger have?

In-N-Out Burger has more than 10,000 employees.

How much money does In-N-Out Burger make?

In-N-Out Burger generates between $100 million and $1 billion in revenue.

What industry is In-N-Out Burger in?

In-N-Out Burger is in the food products industry.

What type of company is In-N-Out Burger?

In-N-Out Burger is a private company.

Who are In-N-Out Burger's competitors?

In-N-Out Burger competitors include Panera Bread, Jack in the Box, Del Taco Restaurants, Chipotle Mexican Grill, Burger King, El Pollo Loco, Wendy's, Red Robin, Five Guys Enterprises, Sonic Drive-In, McDonald's, Au Bon Pain, Chick-fil-A, Fazoli's, Jersey Mike's Subs, White Castle Management Co, Raising Cane's Chicken Fingers, Papa Murphy's Pizza, Krispy Kreme, Panera Bread Company.

Where is In-N-Out Burger's headquarters?

In-N-Out Burger's headquarters is in Irvine, CA.

What is In-N-Out Burger's website?

You can find the In-N-Out Burger website at in-n-out.com.

You can find out what it is like to work at In-N-Out Burger, also known as In-N-Out Burger, In-N-Out Burgers Inc and In-N-Out Burgers, Inc..

Zippia gives an in-depth look into the details of In-N-Out Burger, including salaries, political affiliations, employee data, and more, in order to inform job seekers about In-N-Out Burger. The employee data is based on information from people who have self-reported their past or current employments at In-N-Out Burger. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of In-N-Out Burger and its employees or that of Zippia.