How to hire an in store technician

How to hire an in store technician, step by step

Here's a step-by-step in store technician hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an in store technician job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new in store technician
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   First, determine the employments status of the in store technician you need to hire. Certain in store technician roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   An in store technician's background is also an important factor in determining whether they'll be a good fit for the position. For example, in store technicians from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of in store technicians and their corresponding salaries.

   Type of In Store Technician	Description	Hourly rate
   In Store Technician	Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization... Show more	$12-18
   Technical Support Coordinator	A technical support coordinator oversees and coordinates the activities of technical support teams, ensuring clients and staff receive optimal support and service. They typically set objectives and guidelines, establish schedules and action plans, perform audits and assessments, review documentation and client feedback, and conduct research and analysis to develop strategies that will optimize the daily operations of the department... Show more	$13-28
   Technical Support Engineer	A technical support engineer is responsible for responding to customer issues, providing immediate resolutions to their system issues through remote assistance. Technical support engineers must have strong knowledge of software and hardware applications to diagnose system defects and process troubleshooting... Show more	$29-57

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • PC
   • Computer System
   • Geek
   • Inventory Control
   • POS
   • Troubleshoot
   • Cycle Counts
   • Store Locations
   • OS
   • Software Issues
   • Logistics
   • Apple
   • Cleaning Validation

   Check all skills

   Responsibilities:

   • Manage paperwork associate with HVAC procedures.
   • Assist in setting up VPN's in certain environments
   • Program, troubleshoot and test cell phones and accessories.
   • Diagnose and troubleshoot all computers bring in for service.
   • Install, set up, connect and lock down PCs, laptops, access points, printers and peripheral equipment.
   • Install PCs and relate hardware while investigating hardware problems and performing system and communication connection repairs.

3. Make a budget

   Including a salary range in your in store technician job description is one of the best ways to attract top talent. An in store technician can vary based on:

   • Location. For example, in store technicians' average salary in florida is 34% less than in hawaii.
   • Seniority. Entry-level in store technicians 29% less than senior-level in store technicians.
   • Certifications. An in store technician with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in an in store technician's salary.

   Average in store technician salary

   $15.53hourly

   $32,296 yearly

   ---

   Entry-level in store technician salary

   $27,000 yearly salary

   Updated January 20, 2026

4. Writing an in store technician job description

   An in store technician job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of an in store technician job description:

   In store technician job description example

   • 5 years Previous field experience working with supermarket refrigeration systems
   • Strong electrical, electronic, and mechanical skills
   • Strong customer communication skills
   • 100% dedication to working hard, being on time, and staying organized
   • Maintain a good personal appearance
   • Pass drug screen and background check
   • Maintain a valid driver license with a good driving record

   Preferred Qualifications

   • Experience with commercial refrigeration systems
   • Experience with Emerson refrigeration controls
   • EPA Universal Certification
   • Computer literate

   Benefits of Joining Our Team

   • Competitive Hourly Rates and Overtime Pay
   • Company Vehicle
   • Company Cell Phone
   • Medical and Dental Benefits
   • Life Insurance
   • PTO
   • 401k & Company Match
   • Technical Training
   • Service Uniforms provided
   • Consistent Year Round Work

   About Bashas’ Supermarkets

   Bashas’ Family of Stores is a family-owned and –operated grocer that began back in 1932 when Brothers Ike and Eddie Basha, Sr. opened the first Bashas’ grocery store. Their mission: provide exceptional service, deliver their personal best, exceed customers’ expectations and offer quality products at competitive prices.

   While much has changed over the years, including the acquisition, development and expansion of our other grocery formats (Bashas’ Diné, Food City, AJ’s Fine Foods and Eddie’s Country Store) our mission remains the same.

   We strive to grow and improve our business with a continued focus on the needs of our customers. We remain committed to the betterment of our communities through service and support as well as the future of our environment through sustainability efforts.

   With more than 100 stores across the state, we are one of the Arizona’s largest employers. Since our inception in 1932, we have given back more than $100 million to the communities we serve.

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right in store technician for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   To find in store technician candidates, you can consider the following options:

   • Post your job opening on Zippia or other job search websites.
   • Use niche websites that focus on engineering and technology jobs, such as dice, engineering.com, stack overflow, it job pro.
   • Post your job on free job posting websites.

6. Interview candidates

   Your first interview with in store technician candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   Sometimes, it's not enough to interview in store technician candidates, so you can ask them to do a test project. If you are not a technical person and don't know what a test project should be, you can use these websites:

   • TestDome
   • CodeSignal
   • Testlify
   • BarRaiser
   • Coderbyte

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new in store technician

   Once you've selected the best in store technician candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   To prepare for the new in store technician first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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